Manager, Community Job Description

Manager, Community Job Description

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Manager, community provides and/or oversee recommendations to the General Manager, Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Manager, Community Duties & Responsibilities

To write an effective manager, community job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, community job description templates that you can modify and use.

Sample responsibilities for this position include:

Programs the homepage and other pages by posting content in support of the continuous news operation and by managing the placement, promotion and presentation of content using all available tools to aggressively drive audience growth
Understand and be able to clearly articulate the GED Testing Service® story and direction, and be able to communicate effectively key communications themes and programs at different periods each year
Establishes programs which promote the student’s educational, physical, and social objectives
Utilizes, social media, SEO and other tools to reach audience with our content in assigned community
Utilizes Omniture, Chart Beat, Google trends and other tools to monitor audience to more effectively make programming decisions that will foster audience growth
Creates content utilizing best practices and latest applications to enhance user experience and drive audience growth
Generates loyalty, frequency, and advocacy in the assigned community to stimulate growth
Works with Content Editors to aggressively recruit new community participants/audience
Performs audience outreach to stimulate conversation online and in print
Seeks out and manages user-generated content, including bloggers

Manager, Community Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Community

List any licenses or certifications required by the position: CMCA, AED, CPR, CMCA/AMS, KCS

Education for Manager, Community

Typically a job would require a certain level of education.

Employers hiring for the manager, community job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Business, Hospitality, Education, Associates, Management, Accounting, Graduate, Real Estate, Construction, Marketing

Skills for Manager, Community

Desired skills for manager, community include:

Microsoft Office Suite and ability to quickly learn other programs
Overall structure
Programs
Cash management
Private banking
Association Board of Directors
Conflict resolution techniques at a proficient level
General Manager
How those roles interface with the requests of homeowners
Regulations

Desired experience for manager, community includes:

Manages online community discussions
Responsible for consumer facing digital products, including themorningcall.com and apps
Understands mobile audience, utilizing alerts, push notifications, mobile metrics and day-part strategies to promote content on mobile platform and drive mobile audience growth
Participates in on-call weekend rotation
The ability to be emphatic to user feedback and turn it into useful product insights
Will have sole ownership/responsibility for this community

Manager, Community Examples

1

Manager, Community Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of manager, community. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, community
  • Own all published content on game fan page, website, forum and applicable SoCom channels such as
  • Interface with other departments to represent and lobby for community interests
  • Report relevant metrics for (franchise) community team to managers to keep them abreast of team progress, risks, and challenges
  • Being the first point of contact for centres involved with HN Global
  • Manage the support side aspect of the site, creating FAQs and engaging support content
  • Coordinating and running demonstrations and support sessions for HN Global
  • Drafting, scheduling and managing internal and external communications, in collaboration with the Marketing and Communications Manager
  • Monitoring, analyzing and responding to feedback and statistics
  • Work with the Marketing Manager to implement HN brand and content strategies
  • Monitoring, engaging and developing the HN online community
Qualifications for manager, community
  • A minimum of 3 years’ community and team management experience
  • Excellent interpersonal skills, especially in a cross-cultural setting
  • Hey, if you got this far down the list, you must be interested
  • 2-3 years of experience in digital / social media, interactive marketing, community /content
  • Record of success in building mobile gaming communities
  • Experience in customer facing or digital marketing
2

Manager, Community Job Description

Job Description Example
Our company is growing rapidly and is looking for a manager, community. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, community
  • Editorial – Maintain daily editorial calendar, working with internal and external cross-functional teams to align with business goals/objectives
  • Monitor and maintain conversation in social media platforms and brand voice online in a timely and professional manner
  • Maintain a working knowledge of legal requirements for social posts
  • Manage and distribute campaign content based on specific strategies
  • Help coordinate and publish editorial calendar content
  • Execute unique campaign message processes, working collaboratively with others on the team through each of the important campaign development and delivery steps, from conception through execution, measurement and reporting
  • Regularly interface with creative leadership, the account team and key clients on social media activity
  • Coordinate social media recommendations
  • Estimate mention volumes per/campaign
  • Monitor/manage mention volume particularly as it relates to cost/billing
Qualifications for manager, community
  • In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, Digg, Youtube, Twitter, Flickr ) and how they can be deployed in different scenarios
  • Ideal candidate will have a minimum of 1-3 years experience in the music industry (experience working directly with artists, artists managers and fans is preferred)
  • Ideal candidate will have a minimum of 1-2 years experience managing artist's online properties
  • Ideal candidate will have an understanding of touring and ticketing
  • Experience with Magento is a plus
  • Knowledge of managing forums/message boards
3

Manager, Community Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, community. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, community
  • Develop and prepare appropriate annual draft budget for Board of Director approval, implement and manage in accordance with the budget
  • Manage association accounting needs including payment of invoices in accordance to Standards of Operations, audit, tax payments, budget, and delinquency monitoring
  • Manage and submit charge-backs for assigned associations on a monthly basis in accordance with management contract
  • Ensure timely deposit of all checks received on behalf of the Association
  • Develops property budget
  • Moderation and promotion support for all social media corporate accounts (Twitter, LinkedIn, Facebook, Instagram, Blog)
  • Acquisition of new social media followers including automotive technology experts, Internet of Things early adopters, and proponents of smart cities
  • Creation, analysis and report of metrics, extraction of community insights and recommendation of strategies that achieve marketing and communications goals
  • Provides specific assistance to Board in financial management, administration, policies and procedures, property infrastructure, organization, litigation processes, property collections, maintenance and mechanical procedures
  • Ensures that the maintenance manual, equipment checklists and books are in place and are current all FirstService Residential approved binders
Qualifications for manager, community
  • Minimum of three years of community engagement or social marketing experience for a gaming publisher, developer or established brand
  • Able to adopt appropriate tone and style in different messaging as required – from forums to blogs to tweets
  • Experience and practical knowledge of all major social media platforms, along with supporting applications
  • 4+ years experience in a community management role
  • Creative, diplomatic, and fantastic interpersonal and presentational skills
  • Advanced knowledge and understanding of community management
4

Manager, Community Job Description

Job Description Example
Our growing company is looking to fill the role of manager, community. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, community
  • Ensure all civil codes and legal document requirements are met and association remains in compliance
  • Manage BOD, Homeowner and Community relations
  • Create BOD agenda and packets in accordance with company procedures
  • Maintain positive and professional relationship with developer and successfully manage developer issues and/or transition, as applicable
  • Take client calls and determine and execute appropriate action
  • Conduct all walkthroughs (Landscape, Building, Violation, Architectural Review and Turnover, Work Order verification)
  • Manage all deadlines and document
  • Develop and prepare appropriate annual draft budget for BOD approval
  • Manage association accounting needs including audit, tax payments, 1365 budget and delinquency monitoring
  • Create and consistently update, or supervise Building Engineer regarding appropriate maintenance and procedural manuals and conduct regular site inspections
Qualifications for manager, community
  • Minimum 1-2years of experience in a similar role of social content creation and social community management
  • 3+ years social media community management development
  • 3+ years social media copywriting experience
  • Strong grasp of social media trends amongst teenagers and young adults
  • Experience in CPG and/or confectionery products a plus
  • Expert in social media
5

Manager, Community Job Description

Job Description Example
Our growing company is looking for a manager, community. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, community
  • Identify trending and hot topics on the community
  • Help to determine content curation and strategy (what content is missing, needs updating, requires creation or retirement)
  • Developer and drive our Meet Up initiatives globally our Hackathon program
  • Gather the community’s technical requirements and share it strategically with the community’s Product team
  • Serve as the eyes and ears of the Community to key internal partners such as Sales, Product, Support and Marketing
  • Connect the appropriate internal experts with customers as needed
  • Produce innovative campaigns to gain broad company awareness of the Community
  • Promote events and products using the conversations and community interactions
  • Help develop new community engagement strategies
  • Pilot initiatives and strategies with external groups for feedback
Qualifications for manager, community
  • Drive adoption of the Community in external user groups
  • Use measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
  • 3+ years developer Community management experience, or equivalent contributions to developer Community platform
  • Strong attention to detail in verbal and written communication
  • Ability to work across multiple technical mediums simultaneously
  • Result oriented - a self-starter who can operate independently but also knows how and when to engage and leverage other teams

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