Learning & Development Program Manager Job Description

Learning & Development Program Manager Job Description

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Learning & development program manager provides expert guidance, and insight to learning & enablement team and functional leaders on training development and implementation (adult learning, experiential learning, and instructional design).

Learning & Development Program Manager Duties & Responsibilities

To write an effective learning & development program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included learning & development program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for managing the continuing education curriculums
Carry out a Training Needs Analysis to create the APAC Markets and Banking GMU/IBU curriculums and, ensuring they are in line with business needs
Carry out a Training Needs Analysis to create the Risk and Finance & Business Management management and professional skills curriculums and, ensuring they are in line with business needs
Partner with external vendors to translate identified training needs into learning solutions that address both the areas of professional and technical skill development
Establish and maintain training vendor relationships and contracts
Manage the annual roll out of the curriculums in APAC hub locations
Evaluate the programs to identify impact and areas of improvement
Oversee the tracking of GMU/IBU completion status for all A&As, ensuring that training requirements are completed as per the existing guidelines and timelines
Work closely with the Program coordinator to ensure a smooth roll out of the curriculum in all locations, periodic tracking and reporting of training data
Work with the APAC Markets and Banking AADC Training sub-chairs to manage sub-committee meetings, including agendas, materials, minutes and follow through on any action items

Learning & Development Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Learning & Development Program Manager

List any licenses or certifications required by the position: L&D, PMP, CB, SPHR, CPLP, SHRM, DDI, ATD, CAPM, CIPD

Education for Learning & Development Program Manager

Typically a job would require a certain level of education.

Employers hiring for the learning & development program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Design, Education, Human Resources, MBA, Management, Project Management, Communication, Business/Administration, Psychology

Skills for Learning & Development Program Manager

Desired skills for learning & development program manager include:

Adult learning methodology and the ability to communicate recommendations for training approach
Instructional design methodology and adult learning concepts
Adult learning principles
Adult learning theories and principles
Microsoft Office suite of products
Adult learning and people development areas
Adult learning theory
Adult learning theory with ability to create learning experiences that create a memorable and measurable impact
Computer technology to efficiently and effectively complete projects
Course development software

Desired experience for learning & development program manager includes:

Coordinate with the Markets and Banking businesses regarding development and delivery of various additional initiatives and programs that support the learning needs of A&As
Manage the APAC enrollments for the Markets and Banking Global Training Programs in New York, working closely with the GMU/IBU Coordinator
Work in close partnership with the Training Program Managers in NAMR to ensure all APAC related issues from the Global Training Programs are flagged to HR and managers, and that actions are timely and appropriate
Work on any additional projects that may come out of the Analyst and Associate agenda
Manage overall responsibility of partnership with Compliance Legal and other legal counsel to ensure ethics and compliance training needs are accurately identified and met
Ensure accurate forecasting/resourcing that efficiently utilizes internal and external resources

Learning & Development Program Manager Examples

1

Learning & Development Program Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a learning & development program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for learning & development program manager
  • Engage collaboratively throughout project life cycles with cross-functional teams, project sponsors, Subject Matter Experts (SMEs) and key stakeholders, and see projects through to successful completion
  • Oversee program and project reporting, resource management, stakeholder management, project budgeting, planning and communications
  • Partner with the L&D team in building meaningful relationships with key stakeholders and SMEs to uncover learning & development needs and gain agreement on program outlines and success metrics
  • Partner with L&D team, stakeholders and external learning resources to manage the build out of customized trainings and materials
  • Provide regular status updates to project teams, stakeholders, and management, summarizing issues into key points and required actions
  • Act as primary point of contact on Styling L&D projects for all stakeholders
  • Facilitate and deliver training as needed
  • Guide and ensure the success of the enterprise-wide LMS deployment
  • Develop facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous Improvement, and leader development
  • Continually evaluate learning solutions not only for quality and business impact, but scalability
Qualifications for learning & development program manager
  • Assess, recommend, implement, and manage innovative technology platforms & tools needed to support evolving learning strategy (eg virtual classrooms, authoring tools)
  • 2-4 years of experience managing projects and/or programs of an increasingly large and complex scale
  • Strong written and verbal communication along with experience building influence with stakeholders at all levels across multiple business units
  • Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
  • BA or BS degree in Business, Communications or other relevant field
  • Experience developing multi-channel internal communications plans
2

Learning & Development Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of learning & development program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning & development program manager
  • Manage the organizational review process including investigating solutions for automation
  • Evaluate current and new learning programs, recommending changes that align with business need, and drive projects from beginning to end
  • Consult with HR partners to identify development needs for key talent and/or programs within the business groups
  • Facilitate live and virtual internal leadership and development courses
  • Provide expertise and guidance to enhance on-demand development offerings
  • Manage medium to large sized projects within the Talent and Development Leadership team including planning and implementation activities, communications, training, establishing roles and responsibilities and schedule setting to ensure that all organizations and locations are adequately prepared to follow through on required actions
  • Partner with talent liaisons worldwide to drive the learning strategy, provide context, and enable global programs
  • Utilize systems including SAP and the Learning Management System (LMS) to measure effectiveness of our learning programs
  • Establishes and monitors a defined professional/management development curriculum
  • Organizes and manages the delivery of professional/management development programs
Qualifications for learning & development program manager
  • Expertise with SharePoint, Excel, Visio, Adobe Connect and OneNote
  • Has experience designing and facilitating classes live and in a virtual environment
  • Has the ability to manage projects through others as part of a cross-functional team
  • Modifies existing course content based on evaluation results and business need
  • Monitors and reports on the make-up, development activity, and training compliance activity of assigned client audience
  • Provides post-program learning support to participants to ensure application of critical learning back on the job
3

Learning & Development Program Manager Job Description

Job Description Example
Our company is looking for a learning & development program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning & development program manager
  • Partner with engineering leaders to identify learning and development needs within engineering and craft solutions to address them to ensure smooth adoption and execution of learning and development programs
  • Identify silos of expertise in the engineering organization and leverage various means to promote and share this knowledge
  • Define and build ongoing engineering learning programs using innovative approaches--brown bags, tech talks, shadowing, rotational programs, etc…
  • Establish practices and tools that promote a culture of learning across engineering in unique and creative ways (beyond traditional classroom)
  • Develop and use metrics to continually improve ongoing programs
  • Develop content in collaboration with Subject Matter Experts (SMEs) to develop a sustainable learning and development program for Technical Training, Sales, Aftermarket
  • Utilize blended learning approach in program development, , multiple delivery and distribution channels including e-learning, web-based, instructor-led, and virtual classroom
  • Measure and report on training effectiveness
  • Ultimately, the job of the CM is to lead the development of content/program initiatives in all forms
  • Design and develop content, instructional methods, and materials based
Qualifications for learning & development program manager
  • Communications, English, or Education major a plus
  • Ability to travel as required, up to 70%, mostly within region some internationally
  • Intermediate to proficient GDS knowledge and expertise (Sabre, Amadeus, WorldSpan, ) is a must
  • 5+ years as a program manager, community manager, or learning and development manager
  • Able to communicate at all levels from engineer to partner, to C-level executives
  • Three to five years’ work experience in a Learning & Development/Talent Management capacity
4

Learning & Development Program Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of learning & development program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for learning & development program manager
  • Manage resources and schedules for delivery of all programs and projects
  • Develop efficient, actionable ways to (a) assess the effectiveness of the org’s various L&D programs, and (b) assess the extent to which Associates are growing in specific areas over time
  • Track course feedback for relevance and impact
  • 8+ years’ experience in organizational development, organizational effectiveness, change management, learning or training
  • Track record of successful creation, rollout, adoption and measurement of new
  • Experience with blended learning and modern learner techniques
  • A clear passion for all things learning and development, as demonstrated by continued personal education/certification/development
  • Master communicator & facilitator
  • Adaptability, innovative thinking, change management expertise, coaching techniques, strong collaboration skills, training design, facilitation & management, influencing skills
  • Experience working in L&D with high-tech companies
Qualifications for learning & development program manager
  • Ability to manage learning related design/delivery projects and events
  • Ability to collaborate with management stakeholders and external vendors
  • Working knowledge of learning management tools
  • Instructional design experience and strong skills working in Microsoft office products especially Word, PPT
  • More than 8 years of experience in designing and implementing instructional design strategies and learning models and content development, preferably in sizable professional services firms or MNCs
  • Creative and open-minded, open to try new things
5

Learning & Development Program Manager Job Description

Job Description Example
Our growing company is hiring for a learning & development program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning & development program manager
  • Works with senior HR and talent leaders to ensure that the development opportunities offered are aligned with priorities and consistently meet the needs of the company and the targeted audience
  • Identifies subject matter experts (SME) for content delivery
  • Create solutions aligned with the Company’s learning strategy focused on Experiences, Exposure, Education and Environment
  • Organizes and manages the delivery of executive development programs along with communications to prospective attendees
  • Delivers components of learning programs, as appropriate
  • Evaluates effectiveness of training programs and other learning solutions
  • Work in partnership with Global Learning Consultants, Regional/BU Talent Consultants, Alternative Learning Channels Team and LMS Administrators to define, scope, develop, test, manage, monitor and measure global learning programs and solutions tied to strategic skills and business initiatives
  • Work with SMEs to gather inputs and validate program design
  • Support the identification of specific solutions for stated learning objectives
  • Devise plans and approaches in collaboration with the Global Training and Development teams to get needs met
Qualifications for learning & development program manager
  • Experience with course authoring software
  • Bachelor's Degree in Organizational Development or Related field or 3+ years of experience in Learning and Development, Training, Recruiting, or related field
  • Combination or degree and experience will be considered
  • Preferred CPLP certification
  • Experience in designing, developing, managing, and measuring learning and development programs via multiple delivery channels (ILT, WBT, VLT)
  • Working knowledge of eLearning software (Articulate, Captivate or equivalent)

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