Learning Manager Job Description

Learning Manager Job Description

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Learning manager provides insights and consultation regarding adult learning and instructional design, including digital assets, to colleagues and stakeholders.

Learning Manager Duties & Responsibilities

To write an effective learning manager job description, begin by listing detailed duties, responsibilities and expectations. We have included learning manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Respond to employee inquiries in a timely and professional manner, help market and communicate appropriate L&D services and curriculum offerings, provide support and directions regarding logistics and L&D tools/systems, gather relevant information from clients to help L&D team determine appropriate solutions and improvements
Organize and schedule various learning solutions to meet the needs of Sony Music in the US by owning the Learning Catalog
Give input to design and delivery of learning and development initiatives according to identified L&D needs
Drive catalog enhancements of new offerings by responding to the needs of the business and current trends in the industry
Produce materials for L&D events, inclusive of marketing and communications for various initiatives
Assist with managing 3rd party suppliers to design, deliver and evaluate learning and development initiatives according to identified L&D needs
Partner with key stakeholders and leaders in the Gurgaon Finance and Technology teams to understand the business environment and people challenges, to identify learning and development needs develop targeted solutions, and drive delivery L&D programs
Collaborate with key stakeholders in the business services division, accounts payable team and other relevant teams to ensure seamless training delivery
Manage L&D activities prioritising key initiatives
Manage curriculum calendars

Learning Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Learning Manager

List any licenses or certifications required by the position: LMS, PMP, SHRM, CRM, PHR, CLP, GMS, CRP, FIDI, DDI

Education for Learning Manager

Typically a job would require a certain level of education.

Employers hiring for the learning manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Hospitality, Human Resources, Management, Business/Administration, Hotel and Restaurant Management, Education, Tourism, Business, Design, Communication

Skills for Learning Manager

Desired skills for learning manager include:

Internet/intranet
Systems
Benchmarks
Leading-edge learning theories
Practices
Technologies and digital learning
Adult learning theories
Development of training and curriculum design
Extensive experience in training
Instructional design systems

Desired experience for learning manager includes:

Degree in Business or a HR/Learning and Development or related discipline required
Demonstrated ability to champion and implement innovative solutions to critical business learning challenges
Associate’s Degree or Military Experience
At least 2 years of experience in Training and Development
At least 4 years of experience leading a Customer Service team
Entrepreneurially, innovative and open to change mindset

Learning Manager Examples

1

Learning Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a learning manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for learning manager
  • Serve as main point of contact with the vendor's LMS Client Executive and Client Success Manager
  • Troubleshoot and interface with external IT/technical partners
  • Create and maintain appropriate documentation and tutorials
  • Maintain end user historical learning transcript data
  • Provide data regularly to Director of Learning, COO, and CEO
  • Manage HQ New Employee Orientation and Trail Guide programs by utilizing proven best-practice strategies to ensure efficiency and engagement
  • Work with L&D partners, vendors and subject-matter experts (SME’s) as needed to achieve objectives
  • Stay informed of technology and innovation opportunities within CSC
  • Define courses and content to be presented
  • Evaluate existing courses and make recommendations for improvement in order to maximize the value
Qualifications for learning manager
  • 3 years experience managing staff, preferably including a helpdesk
  • Advanced knowledge of a SCORM compatible Learning Management System
  • Knowledge of Microsoft Office (Outlook, Word, PowerPoint, and Excel)
  • Experience with Saba
  • Managed a learning management system
  • Advanced presentation, facilitation and content development skills
2

Learning Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of learning manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for learning manager
  • Work with the other PLPD verticals to understand their current practices and challenges
  • Evaluating industry-leading best practices for development and employing sound yet accelerated learning principles and strategies
  • Anticipate future needs and benchmark trends and best practices in the learning & development world
  • Benchmark GPOs learning practices with best-in-class learning organizations, and look at ways to address gaps
  • Quickly interpret the relationship between all the learning & knowledge management systems across the company, and how they impact Learning effectiveness
  • Lead vendor selection and management for Learning systems and technologies
  • Manage portfolio of OOD learning programs
  • Assist with internal communication activities related to key strategic initiatives
  • Design, develop, and maintain learning program materials including e-based learning programs/websites
  • Oversee and work with Learning Coordinator to create and maintain learning tools/resources on-line learning portal
Qualifications for learning manager
  • Advanced communication skills including multi-media presentation, written and verbal in the English language
  • 5-7 years of training function experience (instructional design, eLearning development, learning management system administration)
  • Bachelor’s degree in Education/Training Technology or other training-related field
  • Master's degree in Business, Human Resources, Organizational Psychology, Organizational Development or Communications
  • Professional Human Resources (PHR) certification or Senior Professional Human Resources (SPHR) certification or Coaching certification
  • A minimum of 5 years of experience in Learning, Workforce Development, or similar area
3

Learning Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of learning manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning manager
  • Own knowledge management for GPO, in a way that is easy to implement, adopt and learn
  • Support Business Units during experimentation and implementation of new Learning technology solutions
  • Identify and analyze learning needs of US Field Operations
  • Translate business challenges/needs into learning offerings
  • Own US Field-wide funnel process of training development activities (based on demands & already existing programs)
  • Design and implement educational learning strategies to achieve learning outcomes
  • Conceptualize, design & develop, localization and adaptation of approved trainings
  • Train and coach external / internal trainers and Subject Matter Experts
  • Monitor internal and external trainers to assure high quality
  • Analyze and report evaluation results and KPIs for continuous improvement of training& trainer portfolio
Qualifications for learning manager
  • Comprehensive knowledge of learning and development principles including familiarity with adult learning theory, instructional design, e-learning, skill development and change management and the ability to measure outcome
  • Ability to think strategically and translate business issues and performance gaps into learning and development strategies
  • Ability to manage without authority – comfort in creating and/or leveraging virtual teams/taskforces/resources within the function of learning
  • Decision making, critical thinking and analytical skills
  • The ability to deal with ambiguity – ready to change gears and plans quickl
  • Knowledge of Sharepoint, Web Design/Layout and/or eLearning
4

Learning Manager Job Description

Job Description Example
Our growing company is hiring for a learning manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning manager
  • Researches training industry innovations and trends to educate on learning techniques/technologies and/or apply practices
  • Partners with Program Manager, Learning to develop resource plan, review status of projects, and develop contingency plans
  • Collaborates with Learning Strategy Manager to ensure proposed learning solutions are flight-ready for design and development
  • Provides support, guidance, and quality review to learning projects
  • Creates and manages Instructional Designers work plans
  • Reviewing and evaluating the training material the trainings in general to make sure that it is of the highest quality
  • Understand Global Finance organization, and its’ strategy, and contribute to the execution of both business and HR activities that align with objectives
  • Collaborate with key stakeholders (e.g., HRBPs, Talent Management COE, Global Finance Leadership, ) to drive program success
  • Coordinate learning activities, communities, and communications across Global Finance
  • Focus on scale and simplicity to ensure adoption and usage of the programs in all our locations
Qualifications for learning manager
  • 3 years of administrative experience and/or training with a SCORM compatible Learning Management System
  • Requires a Bachelor’s degree or equivalent in Education or Human Resources Management
  • Advanced ability with standard Microsoft Office applications (Excel, Word, PowerPoint, and Outlook)
  • Experience in financial services or other highly regulated industry, a plus
  • Masters degree/PhD in Life Sciences, Behavioural or Educational Sciences
  • Expert in training creation / publishing software , Articulate, Camtasia for creating high quality SCORM compliant training videos and materials
5

Learning Manager Job Description

Job Description Example
Our growing company is looking to fill the role of learning manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning manager
  • As a conduit between field and corporate teams, identify opportunities to improve effectiveness
  • Participate in content development by assessing needs, scoping, writing, and editing as needed
  • Lead cross-functional teams to a common objective, and meetings to a decision point
  • Create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training)
  • Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals and required YOY improvements and provide training assistance where necessary in order to achieve these goals
  • Assigns roles, responsibilities and projects
  • Participates actively in learning design external boards, advisory groups, local chapters, vendor relationships, to provide thought leadership in the market and bring an outside-in-perspective to the role
  • Develop and track project plans of associated program deliverables for existing staff and new hire programs
  • Develop and utilize metrics and data that assess and monitor the effectiveness of offerings to ensure programs are relevant to the needs of the business and meet regulatory requirements
  • Thought leadership on evaluation and research
Qualifications for learning manager
  • Demonstrated knowledge of adult learning principles, leadership development, and blended learning required
  • End-to-end management of our Client Leadership learning programme – this includes everything from scoping, planning, communications, reporting, budget management, learning solution design and delivery, stakeholder and supplier management to event coordination, with support from the Learning co-ordinator
  • Develop and grow the Client Leadership curriculum to develop key capabilities across the network, aligned to the DAN Vision and the wider Dentsu UK business strategy
  • Partner with the Client Service forum and HR leads to ensure buy-in, smooth operation and effective rollout of the Client Leadership learning programme
  • Evaluation is key, so you’ll need to ensure appropriate metrics are included in solution design to allow you to demonstrate ROI
  • You’ll manage supplier relationships, maximising outputs

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