Learning & Development Partner Job Description

Learning & Development Partner Job Description

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Learning & development partner provides administrative support for the Learning & Development Website, Outlook Mailbox, and Learning & Development SharePoint sites.

Learning & Development Partner Duties & Responsibilities

To write an effective learning & development partner job description, begin by listing detailed duties, responsibilities and expectations. We have included learning & development partner job description templates that you can modify and use.

Sample responsibilities for this position include:

Works with management to define talent management needs to design and implement HR programs and practices , Individual Development Plans (IDPs), needs assessments, retention, engagement programs and support Company goals
Design programs by analyzing the audience, content, technologies, operational constraints, and trade-offs associated with selecting the best delivery methods for each objective to optimize design and implementation strategy
Deliver programs and facilitate learning in live and virtual classroom settings
Assesses organizational and partner needs
Consults with business units and partner resources regarding organization and partner development
Be responsible for developing and driving an effective regional retail learning and partner development strategy that is aligned with business priorities and maximizes the impact to both business and partner performance
Operations team, the Global Retail Learning team and our CAP L&D team to assess, identify and set the retail learning strategy and agenda for the CAP region
Demonstrates energy, enthusiasm and passion with the ability to inspire others
Ability to accommodate different learning styles and engage the audience
Ability to form strong partnerships with associate and management level employees

Learning & Development Partner Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Learning & Development Partner

List any licenses or certifications required by the position: SHRM, SPHR, PHR, SCP, CP, EQ, CIPD, MBTI, GEO

Education for Learning & Development Partner

Typically a job would require a certain level of education.

Employers hiring for the learning & development partner job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Design, Human Resources, Business, Management, Business/Administration, Supervision, Adult Education, Psychology, Communications

Skills for Learning & Development Partner

Desired skills for learning & development partner include:

Equivalent
Excel
PowerPoint and Outlook
MS Office
Procedures
Assessments
Broad range of Learning and Development tools / processes
Core learning theories
Frameworks
L&D policies

Desired experience for learning & development partner includes:

Partner Development & Team Building- Providing partners with coaching, feedback, and developmental opportunities to build highly effective teams
Ability to see the "big picture", create strategic focus and communicate effectively to various levels of the organization
Ability to establish and build collaborative relationships with individuals across a broad range of functions and levels of leadership
Track record of successfully implementing people, process and technology changes with impact and high levels of partner engagement
Ability to influence PRO business partners, senior and executive leadership on transformational learning initiatives
Ability to influence peers and senior leaders without authority

Learning & Development Partner Examples

1

Learning & Development Partner Job Description

Job Description Example
Our company is growing rapidly and is hiring for a learning & development partner. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning & development partner
  • Partner with business leaders and members of the HR team to lead talent initiatives and implement the L&OE strategy and roadmap
  • Lead manager development initiatives including partnering with the HR teams to design and deliver eLearning and ILT training
  • Is viewed as a master trainer and facilitator
  • Manage learning and development projects and implementation, including project planning, communication strategies, status updates, and project execution
  • Develops and maintains deep and strong relationships with internal and external stakeholders to manage the performance and delivery from the client team to ensure the highest standard using best practice processes and proactively managing the client relationship
  • Takes ownership of all aspects of the clients’ relationship management and attends monthly and quarterly reviews alongside the Learning Services Manager with clients to drive client satisfaction
  • Lead, alongside Client Director/Exec Sponsor, during renewals, new bids and new business development activity with existing customers to drive growth within new and existing clients
  • Effectively and proactively manage the client(s) in line with the agreed Service Definition Documentation and contracts
  • Effectively and proactively qualifies client’s requirements and utilises market intelligence to recommend appropriate solutions
  • Competitor awareness and understanding of market trends and conditions
Qualifications for learning & development partner
  • Ability to build business case to support learning/development interventions and assess impact
  • Ability to apply sound business principles and practices to project management and large scale change initiatives
  • B Degree in Industrial Psychology or Human Sciences
  • B Degree in Commerce, Business Administration, Finance or Banking
  • Bachelor’s degree, preferably in Organizational Development, HR and/or Adult Education
  • 8- 10 years’ of experience in Learning & Development, and/or Organizational Development in a global environments
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Learning & Development Partner Job Description

Job Description Example
Our growing company is looking for a learning & development partner. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning & development partner
  • Exhibits a creative approach to problem solving, understanding the decision-making hierarchy and can evidence how they escalate points appropriately
  • Investigates issues and client complaints
  • Responsible for the timely and accurate submission of forecasting
  • Accountability for the successful delivery of the client’s learning service by matching or exceeding SLA commitments and adhering to all agreed service deliverables and client policies, as defined in the Service Definition Document and client contract
  • Driving the quality standard and consistency of our offer in everything that we do
  • Be a dynamic facilitator, presenter, storyteller, and coach
  • Source and manage vendors to support ongoing design and facilitation
  • Ensure all leadership programs run with operational excellence by partnering closely with the L&D coordinator
  • Develop strong relationships with key business leaders and HRBPs to ensure programs remain aligned with business priorities and outcomes
  • Partner on configuring and implementing a learning management system making key decisions on functionality, design, training, and communications
Qualifications for learning & development partner
  • Discounted stays at hotels
  • A huge discount off a rail journey each year
  • Opportunity to win free trips away
  • Access to ‘Friday night free stays’ at participating hotels
  • A day’s paid leave to participate in charity or community projects
  • Incredible discounts and cashback on dining, health and retail
3

Learning & Development Partner Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of learning & development partner. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for learning & development partner
  • Identify and deliver bespoke training solutions and team development activities, providing facilitation where required using multiple delivery methods including classroom, web-based/virtual instruction, coaching and psychometrics
  • Promote the L&TD offering through creative and impactful internal communications
  • Conduct detailed learning needs analysis and undertake research to select the most appropriate and cost effective delivery methods, content, materials, technologies and resources to best meet specific needs
  • Work with the L&TD Team to scope and implement ways of globalizing our L&D offering making effective use of a range of learning methods, resources and vendors
  • Develop and mentor junior talent
  • Support the annual talent management cycle and use the outputs to shape the requirements for the long-term talent pipeline, making recommendations and inputting into the resource planning process
  • Support the roll-out of the new performance management strategy and process, managing communications, employee education and learning materials
  • Work with the L&TD team to provide employee support and training for the Learning Management System
  • Develop training and resources to support employees and managers through change
  • Monitor training spend and provide robust MI data to track learning activity and identify opportunities to combine global training activities and drive synergies
Qualifications for learning & development partner
  • Analytical – appreciates the value of data analysis to provide critical metrics to show ROI
  • Managing client facing engagements at a strategic level in a customer-focused service led environment
  • Extensive experience of working within an outsourced service delivery environment involving the management of client and 3rd party stakeholder relationships
  • L&D industry experience is essential
  • Real focus on customers including account management, service delivery and customer service
  • To be accountable for strategic customer relationships and delivery of service with Operations team
4

Learning & Development Partner Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of learning & development partner. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning & development partner
  • Evaluates the efficacy of training programs via participant evaluations, pre/post assessments, manager observation, new program registration success
  • Oversee technical and regulatory training requirements including liaison Compliance team
  • Support the HR team with ad-hoc projects
  • Provide advice to our employees, managers and mentors on graduate and apprentice development programmes and opportunities for career progression
  • Support the UK Apprenticeship Programme, including the annual apprentice recruitment process
  • Support the Graduate Development Programme and associated tasks
  • Provide programme support for core L&D projects as and when required, including Graduate Conferences and Apprentice Weekends
  • Research and contribute written submissions as part of our job bidding process
  • Use a proactive research approach to find new ideas and approaches in learning and design and incorporate these into new and exisiting development activities
  • Develop and maintain accurate records on employee development activities and analyse this data to evaluate effectiveness
Qualifications for learning & development partner
  • To be accountable for meeting our contractual obligations, ensuring that we have resources and skills that can match the demand of our customers
  • To develop and growth of clients account in gross margin
  • To support sales bid team with extension and retender of contracts
  • Certifications in ACTA, ALP, DACE an advantage
  • Avid learner and researcher of emergent business and market trends and ability to translate into capability needs
  • Curious, Driven, Courageous, Collaborative, Resilient, Reflective
5

Learning & Development Partner Job Description

Job Description Example
Our company is hiring for a learning & development partner. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for learning & development partner
  • Specialist
  • You will coordinate with manager quality systems and process for reviewing all learning and development activity, including external training options, ensuring that activity is customer focused and supports the achievement of company strategy targets and objectives
  • You will plan, coordinate, design, and deliver training sessions, using expert presentation, coaching and facilitation skills according to personal levels of knowledge and expertise in the subject area to ensure development needs are met through application of skills
  • Innovation and implementation of employee engagement, learning and development programs with initiatives that support delivery of the business strategy including
  • Localisation of global learning & development programs for roll-out across Asia-Pacific region
  • Work closely with Managers to facilitate annual employee self-assessment and development cycle
  • Ensure our HR initiatives and processes are optimised and aligned to business strategy and budget requirements
  • Identify revenue generating opportunities through continual improvement of training materials through identifying gaps and trends
  • Effectively structuring client meetings and providing reports to demonstrate accreditation standards are met
  • Monitor and report on site training activity to our client, Operational Stakeholders, highlighting successes and areas of concern with a proposed course of action
Qualifications for learning & development partner
  • 5+ years adult learning/training/facilitation experience
  • To support the clients in improving the performance of their learning by providing expert advice and guidance
  • 5+ years in Learning & Development
  • Program and instructional design experience, extensive facilitation experience required
  • Previous experience managing teams required
  • Ability to define the process while keeping things flexible

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