JIRA Administrator Job Description

JIRA Administrator Job Description

4.5
167 votes for JIRA Administrator
JIRA administrator provides configuration and administrative support of Cloud-based Atlassian tool suite, including multiple Jira , Confluence, and key 3rd party add-ons.

JIRA Administrator Duties & Responsibilities

To write an effective JIRA administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included JIRA administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure
Provide application support for JIRA and Confluence to IT the rest of the business
Understanding of JIRA APIs and webhooks
Support JIRA and Confluence users
Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins
Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects
Implement custom xml based JIRA gadgets
Support and configure JIRA plugins as required
Generate documentation on workflows and processes implemented in JIRA to support runbooks
Create JIRA projects, queries and reports as required

JIRA Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for JIRA Administrator

List any licenses or certifications required by the position: SSL, ITIL, III, II, IAT, PMP, SDLC, PMI, UNIX, JIRA

Education for JIRA Administrator

Typically a job would require a certain level of education.

Employers hiring for the JIRA administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Engineering, Technical, Education, Computer Engineering, Business, Information Technology, Information Systems, Science, Technology

Skills for JIRA Administrator

Desired skills for JIRA administrator include:

Confluence
APIs
DNS
Databases
Networking
Exchange and Active Directory
Bitbucket
Bamboo
Administration of the Atlassian stack
Jira

Desired experience for JIRA administrator includes:

Understanding of Web Technologies (Cloud/Amazon Web Services, Jira, HTML, CSS, JavaScript, PHP, Java)
Configuring & managing development & testing sandboxes
Develops and maintains integrations between Service Now and other systems
Understand tools ITIL support framework to ensure strong understanding of processes
Creates logic flow charts and process diagrams based on client need
5-7 years’ experience in supporting JIRA

JIRA Administrator Examples

1

JIRA Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for a JIRA administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for JIRA administrator
  • Coordinate with primary JIRA Administrator to plan, schedule, implement, and communicate JIRA & plug-in upgrades in accordance with established policies and procedures
  • Monitor JIRA databases and copy data from PROD to TEST instance, when requested
  • Work with JIRA to enable custom workflows, screens, fields and dashboards
  • Train end users on JIRA features during project deployments and with ongoing support
  • Architect and administer JIRA deployment, focusing on providing a platform for Housing units to administer, track and report on department-wide projects and issues
  • Work independently with stakeholders and clients to design and deliver JIRA workflows to meet the stated and unstated business requirements
  • Analyse current JIRA configurations and migrate to new instances
  • Able to provide/ configure JIRA for manual processes
  • Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA
  • Create, copy, and administer JIRA projects
Qualifications for JIRA administrator
  • Bachelor''s Degree in Engineering, CS, MIS, or commensurate work experience in a related field
  • Linux, DB administration, JVM tuning
  • Ability to create complex JIRA workflows, screen schemes, permission schemes, notification schemes
  • Support, compile and troubleshoot Atlassian tools
  • Work with stakeholders on customizing JIRA workflow
  • Plan, evaluate, deploy, operate and maintain tools to suit the expanding user-base
2

JIRA Administrator Job Description

Job Description Example
Our innovative and growing company is hiring for a JIRA administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for JIRA administrator
  • Train staff on JIRA/Confluence and navigating our projects and spaces
  • Upgrade JIRA within the required environments
  • Provide technical assistance and training in using JIRA and other tools as identified
  • Design, configure, manage, and support Atlassian tools, primarily JIRA
  • Design and support custom JIRA workflows, fields, dashboards, and reports
  • Training JIRA Project Team Support resources
  • Create JIRA training and support documentation
  • Perform JIRA demonstrations to client project teams
  • Assist in gathering requirements for business processes, and determine ways to optimize/improve JIRA/plug-ins setup and workflows, identify where functionality can/cannot meet user requests
  • Quality check and test user requested data uploads into JIRA
Qualifications for JIRA administrator
  • Compile and analyze development and operational bug reports
  • Install and upgrade Atlassian products
  • Application Deployment - Java, Standalone Custom Apps, COTS Products
  • Atlassian Plugin Development
  • High degree of familiarity with databases and SQL competence
  • Demonstrated experiences in Unix and Linux environment
3

JIRA Administrator Job Description

Job Description Example
Our company is looking to fill the role of JIRA administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for JIRA administrator
  • Ability to take the lead role to upgrade JIRA, Confluence, Sharepoint and K2
  • Evaluate and recommend new plug-ins to enhance JIRA functionality for end-users
  • Regression test all functionality when upgrading JIRA and plug-ins
  • Monitor JIRA servers for memory usage
  • Monitor JIRA performance
  • Monitor JIRA logs
  • Restart JIRA application, when requested
  • Troubleshoot and fix errors common to JIRA Applications and Application servers
  • Administer JIRA instances on a day to day basis
  • Gather requirements for business processes, and determine ways to optimize/improve JIRA setup and workflows, identify where functionality can/cannot meet user requests
Qualifications for JIRA administrator
  • Very good knowledge of SDLC and experience working with Agile teams
  • Linux administration experience preferred
  • Confluence administration experience a plus
  • 6 weeks at NIFA, helping the client install and configure the latest versions of Atlassian's JIRA and Confluence products
  • Hosted version of the tools
  • 5+ years of experience with JIRA administration
4

JIRA Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for a JIRA administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for JIRA administrator
  • Administer the JIRA, Confluence and HipChat environments/instances on a day to day basis including performance tuning, scaling, backups
  • Analyze current JIRA/Confluence/Hipchat configurations and migrate to new instances
  • Build plan and execute projects for upgrade, high availability and disaster recovery of JIRA, Confluence, Hipchat
  • Provide day-to-day support, administration, maintenance, monitoring and enhancement of JIRA, Confluence and HipChat and integrations
  • Administer JIRA, Confluence, Hipchat and other engineering focus applications
  • Responsible for Configuring Security,Configuring Email, Configuring Global Settings,Server Administration, Integrating JIRA with Code Development Tools
  • Serve as a JIRA / Atlassian technical resource (Subject Matter Expert)
  • Be a part of a team which is providing tools and improvements for the company business teams
  • Recommend operational efficiencies, eliminate unnecessary work efforts and remove unwanted complexities
  • Ensure systems are stable, available and that user issues are addressed in a timely manner
Qualifications for JIRA administrator
  • Experience integrating JIRA with Confluence
  • Experience with creating, maintaining, and troubleshooting complex JIRA workflows, screen schemes, permission schemes, and notification schemes
  • Experience with implementing and training on JIRA and JIRA Agile best practices, custom dashboards, and custom reports
  • Experience with migrating projects smoothly from other JIRA instances
  • Experience with researching, evaluating, installing, and managing JIRA add–ons
  • Possession of excellent problem solving skills, process implementation skills
5

JIRA Administrator Job Description

Job Description Example
Our company is growing rapidly and is hiring for a JIRA administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for JIRA administrator
  • Manage system access across groups to ensure security compliance and maintain best practices
  • Manage monitoring systems, configuring/editing as needed to ensure the full stack of Housing’s IT services are highly available through predictive notification
  • Develop and recommend service and process improvements
  • Coordinate the delivery of systems, infrastructure, and application services within HIT
  • Manage and administer Atlassian product contracts, add-ons, plugins, and extensions
  • Proficiency in working with vendors, negotiation, and facilitating process workflow changes by users to adopt and improve technology-based workflows
  • Manage license updates and renewals for Atlassian products
  • Monitor server usage
  • Establish and promote best practices for the usage of Atlassian tools
  • Help guide and maintain the organization of data in Atlassian tools
Qualifications for JIRA administrator
  • 3-5 years of experience working directly with a project/task management toolset
  • At least one year of experience working with JIRA, Confluence and other Atlassian products as a power user or administrator
  • Experience in Windows environments and supporting the Atlassian toolset from a stability and performance perspective
  • Core Java and SQL experience
  • Ability to analyze and review current functionality to determine potential areas of improvement
  • Highly organized, you’re someone who loves to keep data nice and clean

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates