Inside Sales / Account Manager Job Description

Inside Sales / Account Manager Job Description

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Inside sales / account manager provides leadership within the Sales organization pertaining to the design and use of our Customer Relationship Management (CRM) system which is currently Microsoft Dynamics.

Inside Sales / Account Manager Duties & Responsibilities

To write an effective inside sales / account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales / account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Capable of engaging in key probing questions for specialty products and can promote key value proposition and answer baseline questions about all specialty products
Manages and closes new account sales all products/solutions)
Manages full portfolio forecast (renewals and new business) including specialty products and content
Maintains a good working knowledge of products especially in core content where there are no specialists
Demonstrated proficiency in Microsoft Office suite of products including Word, Excel, PowerPoint, and related software relevant to the role
Update, maintain and increase customer database through Customer Relationship Management System (CRM)
Learn existing and potential customer status regarding company and competitors’ products
Achieves the total new account and new revenue for territory, through phone sales
Collaborate with outside salespeople to maximize territory revenue
Responsible for strategic territory planning, Ensures alignment with product, sales and marketing to achieve revenue and account acquisition targets

Inside Sales / Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Inside Sales / Account Manager

List any licenses or certifications required by the position: PMEL

Education for Inside Sales / Account Manager

Typically a job would require a certain level of education.

Employers hiring for the inside sales / account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Marketing, Science, Management, Technical, Associates, Engineering, Communication, Business/Marketing

Skills for Inside Sales / Account Manager

Desired skills for inside sales / account manager include:

Saleforce system which allows businesses to manage business relationships and the data and information associated with them
Customer Relationahip Management system
Particular territory
IT
Industry solutions
Products and services to solve business challenges
Products
Customer Relationship Management system
Services
Microsoft Office and proficiency in word processing

Desired experience for inside sales / account manager includes:

Basic knowledge using CRM (Microsoft Dynamics is a plus!) and social medical proficiency utilizing Microsoft Word, Excel and PowerPoint
1-2 years of successful sales experience, telephone sales experience a plus
Must either have (or be willing to obtain) a Utah Timeshare Salesperson License
Minimum 2 years inside-sales experience handling full sales cycle selling security, VPN’s or Remote Administration and the like
Must possess proven track record of consistently and successfully attaining sales goals
Ability to work well in a team environment, coachable

Inside Sales / Account Manager Examples

1

Inside Sales / Account Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an inside sales / account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inside sales / account manager
  • Exercise discretion and independent judgment with respect to specific selling activities
  • Grow B2B account sales by building personalized working relationships at multiple levels within large organizations (customer base is provided
  • Enhance customer loyalty when welcoming new customers into the managed accounts program
  • Meet established goals for sales, margin, and daily activities
  • Proactively contact customers at Risk and resolve issues through customer needs analysis
  • Managing Account Executives who work via the phone developing new business customers and maintaining relationships with their current customers selling technology solutions
  • Bachelors’ degree plus at least 5 years’ related experience as a direct sales professional or equivalent combination of education and experience
  • Ability to develop a deep understanding of product line and client base
  • Ability to assess the sales process and request participation from executive managers when required
  • Ability to accurately forecast and manage the sales funnel for assigned account territory
Qualifications for inside sales / account manager
  • Ability to travel to client locations, corporate training, tradeshows and national sales meetings (1-2 per year)
  • Demonstrated proficiency in presenting to small and large group audiences either in-person, via conference call, and/or in web enabled environments using PowerPoint and other technologies
  • Strong communications internally with team members (all departments) clients and prospects is a must
  • High sense of urgency and focus on creating a positive client experience
  • Cold calling and outreach is expected
  • Solid knowledge of Microsoft office to include Word, Excel, PowerPoint
2

Inside Sales / Account Manager Job Description

Job Description Example
Our growing company is looking to fill the role of inside sales / account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for inside sales / account manager
  • Manages and closes (including negotiation) all renewals for selected products/solutions)
  • Demonstrate system features and benefits to get partners to purchase more products
  • Focused team player with a collaborative approach
  • Strong interpersonal skills, with ability to professionally build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach resolution
  • Grow revenues of a customer account base of 100+ companies through proactive sales activities
  • Prospect, identify, generate interest, target new contacts within customer base, prove value and close business opportunities – This will make up 80% of the daily activities
  • Develop/maintain strong relationships with senior level key decision makers
  • Serve as key contact person for leads, prospects and customers on all pre-sales activities
  • Achieve/Exceed revenue goals
  • Meet or exceed outbound call and transition and close rate metrics
Qualifications for inside sales / account manager
  • Strong strategic data interpretation skills and visual data representation
  • Knowledge of commercial contracts
  • Competency with sales tracking tools – Salesforce.com
  • 1-3+ years of sales experience with SaaS, desktop software and/or security solutions highly desired
  • Able to effectively partner and engage with internal sales resources such as sales specialists and sales engineers, liaising with external partners at all levels
  • Computer skills with basic MS Word and MS Excel experience
3

Inside Sales / Account Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of inside sales / account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inside sales / account manager
  • Develop relationships with new prospects by following up on inbound leads and online evaluations
  • Build and manage sales pipeline and report incoming business activity on a monthly and annual basis
  • Partner closely with marketing team to develop a marketing strategy for lead generation through events the development of specialized marketing materials
  • Urgently respond to/ engage new prospective customers under DDoS attack through our Security Operations Center (SOC)
  • Create & manage sales funnel of new business opportunities in North American Military-Industrial Complex
  • Accountability for driving sales growth to exceed expectations, including identification of success drivers and metrics to focus on increasing account volume, profit and penetration
  • Monitoring performance-to-plan throughout the execution year and adjusting direction, focus and sales initiatives as needed to deliver sales quota commitments
  • Providing sales forecasts at 95% accuracy to create visibility for all market owners on sales trends and actions to consistently exceed quota
  • Understanding the unique IHS Jane’s solution sales cycle and challenges, including the strategies of competitors, and leveraging that knowledge to hone sales strategies
  • Giving the highest priority to customer satisfaction by maintaining effective interpersonal relationships
Qualifications for inside sales / account manager
  • Strong acct management, territory management, time management
  • High School diploma plus experience in sales
  • Experience in Inside Sales or Technical Service (preferably in B2B)
  • Must have a strong sales aptitude
  • Knowledge of email marketing and social media
  • Prospect within book of business
4

Inside Sales / Account Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an inside sales / account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inside sales / account manager
  • They are responsible for proactively creating, negotiating, and executing and executing corporate travel partnerships and working cross-functionally to secure, communicate, and execute customized and promotional offers with limited supervision
  • The Inside Sales Team is responsible for hiring, training, and leading the Corporate Sales intern program
  • The individual will be working with NBD and Account Management in developing account profile data, customizing a call plan, creating business opportunities and achieving business goals and objectives
  • Foster working relationships with the field reps in your district
  • Maintain a consistent ability to identify the customer’s business challenges (pains), decision-making process including the technical, business and financial influencers
  • Meets or exceeds quota goals in an assigned territory
  • Timely submission of requested account plans, forecasts
  • Achieves the total new revenue targets for selected solutions mostly by phone
  • Actively opens doors (identifies contacts) to drive new sales for other solutions / direct customers
  • Assist in the preparation of timely and accurate quotations/orders to meet customer requests
Qualifications for inside sales / account manager
  • Must possess outstanding organizational, planning and interpersonal skills in managing workload and internal customers
  • Exceed key activity metrics
  • Certifications pertinent to the sales profession
  • 1+ years of proven experience in an Inside Sales role handling biotech/pharma customers is preferred
  • Experienced negotiator and motivator with strong knowledge of Biotechnology, Bioinformatics and Biopharmaceutical industries
  • Knowledge of R&D process and basic research needs and knowledge of applied computing
5

Inside Sales / Account Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of inside sales / account manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inside sales / account manager
  • Promote and up-sell the services through direct interaction with the customers via phone or in person
  • Maintain each customer’s current spend and actively prevent customer and account attrition
  • Over the phone engagement with customers to uncover and win new opportunities and discuss promotions and/or campaigns
  • Leverage key partners to maintain overall sales in all categories
  • Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution)
  • Initiate and monitor new programs in account development process
  • Execute the business strategy within order fulfillment process and best practices
  • Analyze and understand regional market dynamics to support overall business strategy
  • Develop and participate in strategic alignment within the siding group and field sales team (RSM, GSM, CM, MDM)
  • Provide weekly tracking for all specified market activity, commercial and large projects within regions covered
Qualifications for inside sales / account manager
  • 3-5 years’ experience working in sales/inside sales or similar customer facing profile
  • 3-5 yrs successful sales experience
  • Bachelors Degree in Business/Marketing or eight (8) years equivalent experience
  • Prior experience selling in a B2B environment required
  • Prior experience selling in a B2B environment
  • Demonstrate sales aptitude

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