Inside Sales Engineer Job Description

Inside Sales Engineer Job Description

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Inside sales engineer provides technical mentorship to the Inside Sales team, based on existing knowledge of both MKS-like products and applications of those products.

Inside Sales Engineer Duties & Responsibilities

To write an effective inside sales engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales engineer job description templates that you can modify and use.

Sample responsibilities for this position include:

Resolve internal and external technical support requests or issues related to product selection, application, specification, installation
Prepare quotations based on print review and specifications
To ensure that all enquiries and orders are dealt with in accordance with the quality manual
Contract review of orders for correct price, part numbers and conditions
To provide cover for other Internal Sales Engineers in their absence
Involvement in Continuous Improvement Process
To meet the departmental and individual key performance indicators agreed with your Line Manager
Any other agreed tasks as required by your Line Manager
Tender Analysis for End users and EPC
Sizing and design definition of filtration solution

Inside Sales Engineer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Inside Sales Engineer

List any licenses or certifications required by the position: CISSP, 9001, ISO, CRM, ACMP, CEM, MCSE, MCSA, VTSP, VCP

Education for Inside Sales Engineer

Typically a job would require a certain level of education.

Employers hiring for the inside sales engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Technical, Mechanical Engineering, Business, Education, Computer Science, Marketing, Chemical Engineering, Electrical Engineering, Associates

Skills for Inside Sales Engineer

Desired skills for inside sales engineer include:

Relevant technology products
Applications and industries
HVAC designs – Commercial Applied Equipment experience
Flow products
Products and applications
Process industry
Product offerings to support and build sales
SMTP
IT/Cyber security background
Current and beta Trend Micro products

Desired experience for inside sales engineer includes:

Understanding of sales and operations
Excellent computer skills – Microsoft Office to include Word and Excel
Important that the Engineer can converse intelligently with customers and colleagues about the divisional activity, requirements of the industry, use of filters within the Industry, Technical and Commercial issues regarding filtration
Estimations of cost and lead time
Check and review customer commercial contract such as liabilities and guarantees
Initiate the risk assessment for special equipements

Inside Sales Engineer Examples

1

Inside Sales Engineer Job Description

Job Description Example
Our innovative and growing company is hiring for an inside sales engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inside sales engineer
  • Create Technical and commercial proposals
  • Provide technical and commercial clarifications to customers and distributors
  • Puntually support to sales by customer visit for presenting a specific project
  • Initiate customer request related to non conformity
  • Other assigned duties related to the function
  • Practice good phone skills in terms of the ability to open, manage and close a presales technical sales support call
  • Provide accurate and timely pricing and product support to customers, outside sales personnel, distributors and reps
  • Provide accurate and timely order entry
  • Ensure successful product evaluations
  • Reception of customer inquiries for pumps, systems and spare part
Qualifications for inside sales engineer
  • Bachelor’s Degree required in technical field (Engineering, Material Planning )
  • University degree in Electrical, Mechanical, Physics or Chemical Engineering
  • Native Czech
  • Strong computer skills including knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word
  • Requires understanding of general HVAC design and application principles general engineering aptitude and business management skills
  • Finds, develops and closes sales or engineering opportunities
2

Inside Sales Engineer Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of inside sales engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inside sales engineer
  • Minor administrative tasks related to the Barcelona sales office
  • Assist Inside Territory Account Managers with qualification of opportunities by providing presales technical support
  • Provides over the phone, pre-sales technical support and deliver product demonstrations to customers, prospects and partners
  • Helps to develop training curriculum specific to Inside Sales Roles
  • Support and execute various product and application campaign initiatives to increase the number and quality of leads passed to the field
  • Manage all aspects of lead nurturing program
  • Support, communicate, and build effective relationships with field sales
  • Prepare quotations in response to customer inquiries
  • Proactively contacting current and potential customers to sell products and services
  • Provide accurate and timely product support to outside sales personnel and representatives
Qualifications for inside sales engineer
  • Minimum of 5 years’ experience in previous software Sales Engineer, Solutions Architect or Consulting roles, ideally related to Information Security
  • Post-secondary education in Computer Science or Information Management is preferred
  • Wide knowledge of Security related products and technologies
  • Strong knowledge of virtual infrastructures (VMware, Citrix, Microsoft)
  • Any relevant industry certifications (i.e., (ISC)²
  • Fluent level of English and German
3

Inside Sales Engineer Job Description

Job Description Example
Our company is searching for experienced candidates for the position of inside sales engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inside sales engineer
  • Maintain data individually on our competitor’s sales and pricing policies to provide efficient quote follow up and ongoing sales forecasting as required
  • Maintain a high level of proficiency in use of the standard Flow Customer care tools (Oracle, CRM, OCM, ) to ensure customers’ questions and inquiries of quotes are provided timely and accurate manner
  • Supports the Company’s growth programs and initiatives
  • Leads the customer through the sizing and selection process to choose the appropriate technology and product
  • Proactively contacting current and potential customers to generate sales of compressed air products, parts and services
  • Provide a high level of customer contact via phone, email, video and other digital media occasional face-to-face meetings
  • Get orders
  • Expected to be aware of all competitors
  • Responsible for solving day-to-day customer application issues by interfacing with functional areas of company at multiple levels
  • On occasion, travel to customers with Account Managers to provide applications support
Qualifications for inside sales engineer
  • Enterprise Anti-Virus solutions or Network Security & Encryption solutions
  • Engaging verbal and written communication skills, including attention to detail
  • Proven ability to understand business objectives and achieve goals
  • Mechanical Engineering degree or similar
  • Minimum 5 years of experience in technical sales or sales support role
  • Dexterity with Microsoft Office and Excel
4

Inside Sales Engineer Job Description

Job Description Example
Our growing company is hiring for an inside sales engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inside sales engineer
  • Provide technical support to OEM Contact Administrators on products being sold to OEM accounts
  • Participate in opportunity-qualification decision process
  • Track and prioritize all new business development activities through appropriate tools, such as CRM and/or spreadsheets
  • Identify resources required and quantify revenue opportunity and technologies required
  • Verify cost and technical information provided by the operations and engineering teams
  • Interface with customers to forward a sales opportunity and close on the business
  • Construct proposals to communicate capabilities, product specifications, pricing, terms
  • Support the implementation and maintenance of the company’s business processes and CRM tools
  • Manages all aspects of account development and customer relationships
  • Prepares and monitors annual sales forecasts to facilitate achievement of sales goals
Qualifications for inside sales engineer
  • Good command of Catalan language is necessary
  • Proficient Level of English language is essential
  • Experience with pumps and rotating equipment is highly valuable
  • SAP knowledge and Lotus notes is beneficial
  • Troubleshooting mindset and experience
  • Ability to convey technical data to a potentially less technical crowd in terms they relate to
5

Inside Sales Engineer Job Description

Job Description Example
Our innovative and growing company is hiring for an inside sales engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inside sales engineer
  • Apply project management methodologies and strategies to support both the financial aspects and timeline of assigned project orders
  • Management of technical changes to the bill of material
  • Provide technical support and follow through on warranty issues
  • Represent sales at customer witness tests, inspections, and on-board approval meetings/visit
  • Prepare sales invoices
  • Receive, interpret and report the receipt of customer requests
  • Collect all necessary information to enable a quote to the customer
  • Determine the applicable discounts and GP for the order
  • Check for term and conditions and trade compliance information
  • Mange change order process
Qualifications for inside sales engineer
  • Ability to convey technical data to a highly technical crowd without diluting the value
  • Professional experience with networking and security vendors, ideally familiar with the sales process
  • Strong interpersonal and phone presentation skills, with ability to articulate complex technology simply
  • Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests
  • Nice to have working knowledge of Microsoft Azure, IBM BlueMix and Amazon Public cloud solutions
  • Document service requests into CRM (Customer Relations Management) system

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