Inside Sales Job Description

Inside Sales Job Description

4.5
193 votes for Inside Sales
Inside sales provides weekly input to Production Inventory Manager that achieves desired production, order file, and delivery schedules.

Inside Sales Duties & Responsibilities

To write an effective inside sales job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Reach out to customers with a clear and enticing message and attempt to generate interest in more comprehensive discussions with pre-sales team
Research background information about prospects' companies
High volume outbound cold-calling contacts and companies from a variety of sources
Learn technical information about our service and communicate it in a clear, concise manner
Follow up with the customers with consistent marketing email campaigns
Qualify and Identify prospect needs by leveraging key contacts and determining organization's decision making/buying process
Use appropriate tooling to make sure activities are measurable and provide insight into resource planning and sales forecasting
Maintain ongoing relationships with non-active prospects in order to cement a relationship for when the need is there
Write weekly reports for management on customer communication progress
Sell training solutions

Inside Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Inside Sales

List any licenses or certifications required by the position: AHSP, PTCB, VTSP, VSP, IFIC, CSC, XP, OSX, DNS, AIA

Education for Inside Sales

Typically a job would require a certain level of education.

Employers hiring for the inside sales job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Education, General Education, Technical, Sound, Business, Marketing, Associates, Engineering, Management, Business/Administration

Skills for Inside Sales

Desired skills for inside sales include:

Microsoft Office suite
Supply chain systems helpful
Especially Outlook and Excel
Excel
Products
Vendor’s production and delivery schedules
Word
Delivery schedules and staffing levels
Company’s production
Building industry

Desired experience for inside sales includes:

Must be proficient at cold calling, ask good questions to determine needs and be able to overcome objections
Provide outstanding account management and customer service to customers
Handle customer sales calls and fulfill requests for information
Conduct due diligence for potential new clients
Sales Administration including entering orders into our database system, updating spreadsheets, putting in PO requests and additional administrative work
Participate in trade shows, conferences and other marketing events

Inside Sales Examples

1

Inside Sales Job Description

Job Description Example
Our company is looking to fill the role of inside sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inside sales
  • Assists in handling the needs of Outside Sales Representatives
  • Source new sales opportunities through inbound lead follow-up and, primarily, outbound cold calls/emails
  • Learn and develop industry knowledge
  • Communicate and liaise with Business Development Team to shape effective outbound sales activity
  • Research prospects, identify key decision makers and generate interest
  • Execute targeted calling campaigns to fall in line with the present market focus of the business
  • Maintain and expand prospect database to generate pipeline
  • Manage a portfolio of customers via telephone
  • Develop reports and presentation of activities and progress
  • Analyze & expedite customer orders in a timely manner
Qualifications for inside sales
  • Minimum of six months of customer service or inside sales experience required
  • Minimum High School Diploma or the equivalent is required
  • Able work in a team environment and take direction
  • One year of technical experience, especially reading/writing of technical document, electrical, drawings
  • Must be able to completely read, write and speak in English language
  • Industrial sales support knowledge
2

Inside Sales Job Description

Job Description Example
Our company is searching for experienced candidates for the position of inside sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inside sales
  • Notify customers of received orders ready for pick-up
  • Accurately completes all daily, weekly, monthly paperwork on a timely basis
  • Assists manager in ordering appropriate merchandise to ensure stock remains at an acceptable level
  • Monitor status of customer owned cylinders brought in for filling or hydrotest purposes
  • Exchange customers' cylinders
  • Maintain and upgrade industry product knowledge and company branch standards and procedures
  • Work designated or voluntary overtime as required (including weekends)
  • Backup manager by performing critical branch functions as needed
  • Provide timely product quotations (proposals)
  • Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries
Qualifications for inside sales
  • Bachelor’s Degree required in technical field (Engineering, IT)
  • Class B CDL with Hazmat - Preferred
  • Ability to exhibit a positive, friendly and helpful attitude with customers and to sensitive to their needs
  • Problem solver with strong attention to detail
  • Find business opportunities, build sales funnels and close the sales opportunities by collaborating with colleagues for LSG business
  • Penetrate all Agilent LSG Product to improve existing customer relationships and look out for new opportunities, market development
3

Inside Sales Job Description

Job Description Example
Our company is growing rapidly and is hiring for an inside sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inside sales
  • Base salary, commissions, and bonus opportunities
  • Communicate with internal and external customers by telephone and e-mail to provide lead-time, pricing, or investigate issues
  • Process Sales Orders per established guidelines
  • Ensure compliance with Sales Policies, ISO Procedures or Work Instructions and PECOFacet Policies and Procedures
  • Facilitate product cross reference and standardization
  • Appointment setting and managing/routing large volume inbound marketing leads
  • Support marketing programs including trade shows, webinars, with outbound efforts to drive registrations/inquiries/appointments
  • Provide weekly reporting/status on all inbound leads and outbound calling tied to marketing-programs
  • Provide Sales Support by price quoting, product availability and answering product specific questions
  • Assists outside sales staff with set up and maintenance of CRM
Qualifications for inside sales
  • Very good presentation and communication skills in English
  • Must live in specified territory
  • Two years or more of sales experience – preferably phone sales
  • 0-3 Years in sales, consultative selling, or business development – preferably in a professional service industry
  • Demonstrates functional competence and product knowledge in multiple product groups to satisfy customer application needs in manufacturing and industrial MRO
  • Demonstrates a commitment to providing superior customer service
4

Inside Sales Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of inside sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for inside sales
  • Follows up on, qualifies and pursues Trade Show leads
  • Prepares weekly/monthly/quarterly reports on KPIs and Sales Performance
  • Effectively managing gross margin throughout the sale process
  • Focus on key customer accounts to develop a sales strategy that improves the top line
  • Execution of “world class” customer service to attack sales goals
  • When selling parts, follows prescribed cash, credit, and check processing procedures of the Customer Service Center
  • Prepares Quarterly Parts Returns
  • Manages Branch waste, waste oil collections, filters, dumpster pickup drop off
  • Overseeing the cost estimates consisting of materials, sub-contractors, purchased equipment, labor (start-up, service work, ), and other construction-related activities created by Estimator I level personnel to assist Account Managers in bidding on or determining price of project
  • Assists Account Manager with determining the need for out-sourced engineering involvement
Qualifications for inside sales
  • 2 to 5 years of relevant telemarketing/inside sales experience is preferred
  • Knowledge in Autocad is a plus, but not required
  • Must feel comfortable working in a dynamic, team-based environment where priorities are continually changing
  • Able to follow verbal and written instructions with minimal supervision within specified time frames
  • Demonstrates dependable, on-time performance
  • Minimum 1 year of professional experience in customer service, inside sales or marketing role in a large corporate environment
5

Inside Sales Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of inside sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inside sales
  • Identify a prospect's existing audio and web providers
  • Recognize and report on opportunities in CRM
  • Manage customer quotation process
  • Resolution of customer inquires/ issues
  • Developing strategic accounts
  • Answer incoming calls and route qualified opportunities to the appropriate sales executives for further development and closure
  • Process orders, prepare invoices and update clients information
  • Perform market research to understand competition
  • Main point of contact to answering questions and solving client problems regarding warranties and returns
  • Responsible for customer credit pre-qualification process
Qualifications for inside sales
  • Identifying and building target account database from business directories, social network sites and
  • Bachelor’s degree in Business or Engineering or equivalent
  • Three-five years in industrial sales, preferably in manufacturing environment
  • Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, preferred
  • Or stop by 114 N
  • Auto part knowledge

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates