Sales Engineer Job Description
Sales engineer
provides technical support for all VoIP and IP voice related systems including call control, voice mail, IM, call accounting, E911, contact center, audio conferencing, and other related telecommunications equipment.
Sales Engineer Duties & Responsibilities
To write an effective sales engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included sales engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide sales teams with technical training as needed on Cloud Services, Metro Ethernet, managed security, hosted voice platforms, MPLS, and broader telecom voice services
Manage demo equipment assets
Provide overall technical design and complex sales proposal support to assigned team with special focus on next-generation voice/data/cloud products
Closely monitor the operations of the Demonstration network and endpoints and facilities
Achieve aggressive revenue and margin projections within the Manufacturing OEMs, and significantly increase market share
Manage, motivate and facilitate success of an independent rep network within territory to meet performance goals
Foster and nurture existing customer relationships while continuing to develop new contacts
Create prospects through networking, cold calling and other prospecting methods
Follow up on all leads and sales opportunities in a timely manner
Respond to detailed Requests for Quotes, Requests for Pricing, Requests for Information and, other detailed procurement contracts
Sales Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Engineer
List any licenses or certifications required by the position: CISSP, CCA, CRISC, GWAPT, CISM, WAN, LAN, CCSP, SIP, PMP
Education for Sales Engineer
Typically a job would require a certain level of education.
Employers hiring for the sales engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Technical, Computer Science, Business, Education, Electrical Engineering, Chemistry, Mechanical Engineering, Science, Marketing
Skills for Sales Engineer
Desired skills for sales engineer include:
Voice and data communications equipment
Virtualization
Equipment
Security
Firewalls
Cloud
Technology
Competitors
Call center technologies
SMTP
Desired experience for sales engineer includes:
Work cohesively and interface with internal resources
Professionally represent the company at all times, including trade shows and business events
Minimum five years experience in a sales support, training, or technical support of complex, highly technical telephony or VoIP telephony solutions in a public safety, 911 call center operations, or similar telecommunications environment
Sales team (Account Managers and Business Consultants) – ensure customer requests are managed and dealt in a timely and responsive manner
Solution Architects – understand the client requirements and intent to design a complex solution
Project Operations – understand the project delivery requirements such as time constraints, delivery schedule and labour resources
Sales Engineer Examples
1
Sales Engineer Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of sales engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales engineer
- Collaborate with the Technical Support team in providing post-sales support to customers
- Be proactive in entire sales cycle, assisting in the identification of stakeholders
- Support scheduled and spontaneous sales appointments with sales representatives, IT partners, vendors, or customer decision-makers of all levels
- Provide onsite sales appointment support by own transportation and/or remote support via conference bridge
- Help resolve issues that may arise during the sales process that need to be addressed via the opportunity board and represent the Sales Engineers as a whole in these meetings with product sponsors as any follow-up meetings
- Serve as customer’s single technical point-of-contact throughout acquisition, installation and upgrading phases of customer life-cycle
- Meet tight deadlines and handle multiple high-revenue proposal and design projects at one time
- Develop strong relationships with IT vendors and partners while supporting and assisting our sales teams with sales and technical solution implementation efforts
- Prepare design documentation packages as required during the sales closing process
- Prepare, respond to, and complete technical sections of RFPs & RFIs for hosted services, voice, data, and MPLS products
Qualifications for sales engineer
- Strong written and oral communication skills are required, both English and German
- Automotive/Powersports experience supporting CBU day-today operations or calling on OEM’s with a minimum of 1 year of experience
- Academic engineering degree
- Sales experience from warehouse automation environment
- Commercial and results oriented focus
- Market situation analysis / market intelligence
2
Sales Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of sales engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales engineer
- Proactively develop and manage a list of potential customers via follow-ups, networking, prospecting, cold calling, customer referrals, leads, cross-group-applications, community involvement and other innovative means of developing business
- Built up a relationship network with decision makers at key prospects/customers
- Develop and own selected high potential Key Accounts for defined brands
- Drive, coordinate, negotiate and close projects with defined key brands in North America
- Close collaboration with key suppliers and other parties to push brand business
- Collect and provide market intelligence and competitive analysis for branded products
- Introduce and promote new product solutions (joint selling with existing portfolio)
- Work with Product Solution Manager in developing sales targets and other performance measures
- Define sales budget for branded products together with Product Solution Manager
- Provide progress report on branded product business development activity and result
Qualifications for sales engineer
- 5+ years of experience with technical presales and consultation of Enterprise Solutions
- Must have thorough understanding of, and experience with, servers, storage, associated storage area networks and enterprise software
- Ability to work effectively, independently and closely together with sales teams
- Be a hunter instead of a farmer, capable and able to find opportunities!
- Four years university education, majored in Electrical/Electronic Engineering or related
- 5+ Years sales experience in Tel/Data or related industries
3
Sales Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking for a sales engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales engineer
- Analyse and manage customers’ technical requirements with regard to composite materials use and applications
- Coordinate internally with all departments in order to provide the customer the right level of technical and quality support
- Secure business growth by supporting material qualifications at the customers
- Regular product information to customers (trade fairs, presentations, customer visits)
- Evaluation of complaints and coordinate the relevant corrective actions
- Formulating and executing formal account plans for sales channel partners, including distributor, repair companies, and municipal water representatives end users, OEMS and engineering contractors
- Continually evaluate sales channel partners to determine if they are the best fit for our organization’s needs
- Maintain current information in the project tracking CRM system regarding major projects, project timing and forecasts and respond timely to request for actions associated with projects
- Communicate project, territory, sales channel, or any other information as requested by Regional Manager
- Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and on-going sales consultation
Qualifications for sales engineer
- Successful sales management experience in direct account (important) and retail channel
- Bachelor of Arts / Bachelor of Science degree at accredited 4-year college
- Commitment to continuing education via internally provided sources external trainings and certifications as pertaining to position
- Ideal candidate must be self-motivated with a proven track record in technical knowledge and specifically relating to voice and networking
- Understanding of routers, switches, and enterprise LAN & WAN technologies including deep knowledge of TCP/IP and OSI layer model in business applications
- 5-7 Years’ Experience with software drawing packages, images and systems strongly desired
4
Sales Engineer Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of sales engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sales engineer
- Provide the company with regular status report on business activities, opportunity development and overall satisfaction of ther customer base (CRM)
- Work as part of the account management team for local or global accounts to identify customer sales opportunities
- Ensure CRM/ sales tools is up to date with valid cases and customer visit report
- Create sales tools to won / loss status
- Provide technical sales support to sales representatives, customers, and in-house staff
- Assist the sales team with preparation of quotation documents
- Prepare and distribute competitive comparison documents provided by factories, Product Manager and Sales Engineer
- Identify customer needs and sales opportunities to maximize and grow sales
- Support the product development team during customer evaluations and tests
- Write reference documents to facilitate access to product information by the sales team and coordinate distribution through iPad or other media
Qualifications for sales engineer
- Minimum one (1) year of electrical industry experience
- Minimum 1 year of experience in power transmission or bearing sales
- Preferred 2-5 years of experience in power transmission or bearing sales
- Thorough understanding of technical sales techniques and processes including the ability to understand customer & partner needs, overcome objections, assist in the development of business cases, and technically close deals
- Can independently communicate and present solutions publicly
- Understanding of technical sales techniques and processes
5
Sales Engineer Job Description
Job Description Example
Our innovative and growing company is hiring for a sales engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales engineer
- Responsible for the prospection of sales in the field of Equipment and Supplies
- Keep up-to-date on relevant competitive solutions, products, services, technology trends and industry adoption
- Monitors engineering changes and captures cost for these changes
- Develops TM’s, BDM’s, Sales team, distribution team and customer by providing technical information, training and webinars
- Interact regularly with stakeholders
- Evaluate current and prospective distributors in the territory and develop territory strategy recommendations for the Regional or Senior Regional Sales Managers
- Selling component and initiative requried to on-board new franchise sites
- Scope, create, and deliver technical presentations, demonstrations
- Develop and deliver training and enablement sessions for sellers and peers on products, services, and technologies
- Participate in conferences, lead technical Q&A, and run demo labs
Qualifications for sales engineer
- Network certification Cisco, Avaya, Nortel is a good plus
- Must be a team player, self-starter, proficient time manager, and able to function with direct and agency sales forces
- Must be capable of taking and providing direction, able to engage outside of their team, and proactively provide instruction to constituents as identified with Sales Director
- Desire to move into a full sales role
- BS Mechanical Engineering, Aerospace, related Engineering field, or equivalent experience
- Excellent understanding of 2D and 3D CAD