Hotel Manager Job Description

Hotel Manager Job Description

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Hotel manager provides leadership and guidance during the project to all levels of a hotel property and works with the property on local requirements.

Hotel Manager Duties & Responsibilities

To write an effective hotel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included hotel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for short and long term planning and the management of hotel operations in the front and back of the house
Overseeing the administration of the project during the construction cycle including
Accountable for the development, co-ordination and execution of the planning, design and/or construction activities and personnel under his/her direction on a day to day basis
Preparing reports for company management and the Client indicating project adherence and progress
Oversee contractors to ensure compliance with project plan and specifications
Monitor quality of work by contractors and quality of material used on site
Management of Contract and subcontract packages
Lead and manage a team of engineers and inspectors on the project
When required represent the business and interface with public and regulatory officials
Train, mentor and development staff

Hotel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Hotel Manager

List any licenses or certifications required by the position: CHA, NSW, RM, HACCP, PMP, TIPS, VPN, LAN, WAN, CAT5/6

Education for Hotel Manager

Typically a job would require a certain level of education.

Employers hiring for the hotel manager job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Management, Business/Administration, Marketing, Hotel and Restaurant Management, Hospitality, Education, Tourism, Hospitality Management, Business, Hotel Management

Skills for Hotel Manager

Desired skills for hotel manager include:

Leadership talent in the property
Health and safety compliance and manage all audit processes to a high standard
Word
Budget planning and financial controls
Excel
Hotel property management systems
Hotel operations
Local market
Budget planning and execution
Community impact opportunities

Desired experience for hotel manager includes:

Responsible for the safe execution of construction, by all personnel on site
Monitor the contractor's progress and prepare progress reports on a monthly basis to the Client
Participate in the final inspection of the work with the Consultant and Client
Enforce the provisions of the contract documents during the contractors' warrantee period
Attend weekly review, monthly and other progress meetings held at the site as and when required
Hotel Sales / Revenue Management (supplier side)

Hotel Manager Examples

1

Hotel Manager Job Description

Job Description Example
Our growing company is looking for a hotel manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for hotel manager
  • Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, especially travel agencies, local business groups and airlines
  • Responds to changes in the Finance function as dictated by the industry, company and hotel
  • Reads the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety
  • Attends all training and meetings as required
  • Manages and coordinates the operation of the front office and Guest Services sections to ensure efficiency and that the best possible service is provided to guests
  • Establishes and maintains effective controls to ensure adherence to department procedures
  • Investigates and resolves customer complaints and comments
  • Maintains established credit policies
  • Deliver revenue and/or acquisition goals through management of inventory and rates
  • Analyze inventory levels and develop strategies and tactics for maximizing Hotwire sales opportunities for short window unsold rooms
Qualifications for hotel manager
  • Must be able to work a flexible work schedule including evenings and weekends
  • Focus on the rooms operations including training, scheduling, daily duties
  • On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses
  • Must be able to move the needle on Trip Advisor and Guest Satisfaction
  • Fire Safety Director certification preferred or must be willingly to obtain certification within 6months of hire
  • Focus on front office operation, including training, scheduling, daily duties
2

Hotel Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of hotel manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for hotel manager
  • Provide meaningful performance reporting analysis to partners at the property level to implement win-win solutions to achieve market performance and long-term strategic goals
  • Monitor and maintain Hotwire inventory levels and improve inventory quality within assigned markets
  • Understand the Hotwire Extranet and support hotels with questions on usage of the system
  • Work with internal teams and/or independently develop Hotwire promotional emails and materials to be sent out to Hotel partners on a regular basis
  • Manage and audit data integrity on accounts and static hotel data, and regularly update the proper systems accordingly
  • Consistently provide first class supplier relations to Hotwire partner hotels
  • Conduct face-to-face meetings with hoteliers in assigned region, traveling up to 50% of time
  • Liase with internal LPS Market Managers to drive strategies for assigned region
  • Experience supervising various departments
  • Create, update and ensure timely awareness of the hotel’s business continuity plan its emergency and crisis management plans
Qualifications for hotel manager
  • Hotel Supplier Relations (agency side)
  • Must perform well under pressure
  • Ability to understand, identify and break down complexity of data or information (in business, people management, process management, communication and personal effectiveness)
  • Is passionate, daring and creative
  • Knowledge of Salesforce, Exact Target and Microstrategy a plus
  • French Canadian language skills a plus
3

Hotel Manager Job Description

Job Description Example
Our company is looking to fill the role of hotel manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for hotel manager
  • Hotel Manager will direct and oversee the performance of the Director of Rooms, Director of F&B, Spa Director, Director of Engineering and Security Manager
  • Prepare, implement and compile data for the strategic marketing budget, forecasts and other reports as directed/required
  • Manage all advertising, public relations and promotional activities for Skybar and Hotel
  • Conduct weekly meetings and daily line ups as required
  • Prepare communication plans to ensure that all new initiatives are rolled out effectively
  • Create and implement a Marketing Strategy at for Food and Beverage and Hotel
  • Update nightlife calendars and disseminate information to operations and hotel team
  • Manage weekly update to corporate team on your properties marketing efforts and results
  • Monthly ROI report on initiatives to GM and corporate team
  • Assist in the execution of any and all marketing initiatives in property marketing plans
Qualifications for hotel manager
  • Ability to travel 50% of time to assigned regions
  • Ability to drive within Canada
  • 2 years experience in an account management, sales or OTA market managment role
  • Experience with online businesses (especially travel) preferred
  • At least one (1) year of directly related experience that demonstrates knowledge of housekeeping or related duties
  • A minimum of (1) year experience supervising or managing employees
4

Hotel Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of hotel manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for hotel manager
  • Prepare and execute annual marketing plan for Sky Bar & Hotel
  • Manage and execute promotional events at HOTEL, be present and coordinate events
  • Manage & market special events Sales and Marketing – eg
  • Manage Social Media in conjunction with the Regional Social Media Manager
  • Act as the public face and point of contact for restaurant, lounge, and entertainment areas
  • Manage and disseminate event calendar to employees and guests, within rooms
  • Manage GrayV/music program in your venues and ensure that they are compliant
  • Be involved in the recruitment and placing of door people and table hosts when necessary ensuring “it” factor
  • Establish and foster new relationships that drive revenue and increase brand awareness for the properties
  • Develop signature promotional nights are F&B outlets
Qualifications for hotel manager
  • In depth understanding of travel distribution, markets, and competitive landscape
  • Comprehensive understanding of hotel revenue management principles
  • Demonstrates care, self-confidence, energy and positivity through actions
  • Demonstrate positive leadership characteristics
  • Demonstrates team work by cooperating and assisting team members as needed
  • Responds quickly to guests in a friendly and professional manner
5

Hotel Manager Job Description

Job Description Example
Our company is looking to fill the role of hotel manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for hotel manager
  • Deliver 4 quarterly initiatives to personalize and differentiate MHG venues
  • Manage F&B VIP services program for restaurant, lounge, and pool
  • Retrieve and input captured data into F&B database
  • Be on property 3 nights per week, get 10 business cards per night when on property
  • Be a direct contact for Ultimate Guests and Global Card holders for the Lounge in both properties
  • Guest follow through with all reservations
  • Perform neighborhood outreach to surrounding businesses to create base local clientele
  • Develop strategies to increase share from competitors
  • Expect to cover shifts as required and directed by the Food and Beverage Direct in vacation and holiday times
  • The HM reports directly to the Hospitality Manager (located in Banff, AB)
Qualifications for hotel manager
  • Minimum of two years experience at an upper upscale brand property within the past five years
  • 5 – 10 years experience in Asia Pacific and a minimum of 3 years experience in the capacity of EAM or RM
  • Boutique luxury/upscale hotel background
  • Creative mind to generate business in a very remote environment
  • Pioneer spirit
  • Bachelor’s Degree in Hospitality Management or Business Administration

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