Franchised General Manager Job Description

Franchised General Manager Job Description

4.6
167 votes for Franchised General Manager
Franchised general manager provides the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success.You have a strong hotel management background and an obvious passion for the hospitality industry.

Franchised General Manager Duties & Responsibilities

To write an effective franchised general manager job description, begin by listing detailed duties, responsibilities and expectations. We have included franchised general manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Oversees key projects, processes, and performance reportsReviews and approves payroll, schedules, purchasing, budgetary planning, sales and marketing plans, revenue management, and internal asset controls
Perform technical and administrative duties including writing and reviewing reports (occupancy, yield management, capital planning, payroll)
Builds and maintains relationships with key Clients
Lead the hotel in an entrepreneurial fashion
Monitor the Guest feedback on Trip advisor, OTA's and hotels GSS surveys
Adheres to all franchise and company procedures and regulations standard operating procedures
Create an environment where employees love to work
Coordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services
Assists GM in developing and communicating selling strategies, utilizing brand-specific inventory control, RMS reports and other forecasting tools
Walk property numerous times daily, noting positives and deficiencies

Franchised General Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Franchised General Manager

List any licenses or certifications required by the position: TIPS

Education for Franchised General Manager

Typically a job would require a certain level of education.

Employers hiring for the franchised general manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Business, Business/Administration, Management, Restaurant Management, Hotel and Restaurant Management, Hospitality, Marketing, Hotel Management, Accounting

Skills for Franchised General Manager

Desired skills for franchised general manager include:

Variety of computer software applications in word processing and spreadsheets
Local market
Hospitality financials
Reporting requirements and industry measurements
Hotel operations
Maintenance
Revenue management
Budget forecasting
Extinguishers and building layout
Local competition and general industry trends

Desired experience for franchised general manager includes:

We are pleased to offer a wide array of Company sponsored benefits including
Knowledge of front desk/accounting/Human Resources procedures and protocol
Follow/enforce company policies and procedures
Must have 5 years of management experience in a branded, similar size hotel and a combined 10 years in the hotel business
Must have experience in hiring and training team members
Coordinate various departments and resolve everyday challenges

Franchised General Manager Examples

1

Franchised General Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of franchised general manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for franchised general manager
  • Responsible for all property based human resources and accounting functions
  • Be familiar with sales strategies
  • Develops, implements, and modifies business strategies to meet or exceed the needs of owner, employees, and guests within budgets
  • Critically reviews analysis of revenue, occupancy, costs, and forecast data to achieve property stated goals and objectives
  • Resolves and monitors operational and facility issues timely to ensure maximum guest satisfaction
  • Recruits, trains, motivates, monitors, and mentors staff
  • Demonstrates leadership qualities in decision-making, personal appearance, and communication to create an atmosphere of success whenever and wherever you represent the company
  • Actively participates in area Chamber, CVB, and other community efforts
  • Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
  • Develops, recommends, implements, and manages the hotel's annual budget and long-term business plan
Qualifications for franchised general manager
  • Able to exceed the expectations of our guests and our team members
  • Must be a decisive
  • Team building effectiveness with superb organizational skills to include time management, delegation and managing multiple priorities in a fast-paced environment
  • Good knowledge of computers including Microsoft Office Programs
  • Possess drive to create a fun, rewarding and professional work environment
  • Hotel brand experience preferred
2

Franchised General Manager Job Description

Job Description Example
Our company is looking for a franchised general manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for franchised general manager
  • Protects the hotel's financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions
  • Prepares monthly reports for owners
  • Ensures regular assessment and review of all hotel personnel by appropriate management staff
  • Maintains a high personal visibility throughout the property and throughout the community
  • Carry out supervisory responsibility in accordance with the organization's policies and applicable laws
  • Comprehensive benefit packages (Medical, Dental, Vision, Life, 401K, Paid Time Off)
  • Hotel room discounts at our locations around the globe
  • Ensures that the operation is in compliance with all rules and laws to include local and state Department of Health, Department of Labor, local and state liquor control
  • Process daily deposits, if any discrepancy
  • Able to remain calm and alert especially during emergency situations and heavy hotel activity
Qualifications for franchised general manager
  • Valid Driver’s License or CDL required
  • Highly self-motivated experienced Hotel Manager
  • Renovation management Experience
  • Leadership of all aspects of hotel and its operations
  • Responsible for all employee training and development
  • High level of achieving guest satisfaction
3

Franchised General Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a franchised general manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for franchised general manager
  • Local market experience preferred
  • Experience - Minimum 3 years General Manager experience required
  • Managing People - Makes self available for staff members
  • Create and maintain a positive proactive and reactive sales culture in the hotel
  • Responsible for representation within the business community and hospitality industry that expose the hotel to opportunities and create a positive public image
  • Assist in setting and delivering sales strategy and results through effective annual and quarterly marketing plans
  • Promote 100% guest satisfaction throughout property
  • Through subordinate managers, ensure that guest issues, complaints, and requests are handled and pro-actively resolve in a manner satisfactory to both the guest and the hotel and that all guests receive a courteous and efficient check-in and checkout experience
  • Ensure that all Front Office Department team members follow all credit, accounting and revenue controlling procedures marketing information for Sales Department
  • Stay readily available/approachable for all employees
Qualifications for franchised general manager
  • Communicates effectively with staff and ownership
  • Overseeing all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures
  • We are looking for a Hotel Assistant General Manager/Guest Services Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality
  • Ensuring that service programs are in place and executed (e.g., Refreshing Business, Service Snapshots, Service So Memorable)
  • Working with the Sales Revenue Teams to implement strategies for the property (e.g., goal setting, setting rates)
  • Fairfield experience a plus
4

Franchised General Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of franchised general manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for franchised general manager
  • Work to align financial management with short-term targets long-term budget planning and projections
  • Establish rate strategies based on current and historical market mix, review, monitor and adjust rate positioning accordingly on a daily basis and in conjunction with business forecasts
  • Oversee development of new programs that result in an increased level of guest satisfaction and operational excellence
  • Ensure compliance with all Atrium policies and procedures, all local, state, and federal laws and regulations
  • Physically tour and visually inspect property on a daily basis
  • Hiring, training, and developing new employees and to ensure that all employees meet/exceed all brand requirements, , all policies and procedures
  • Ensure hotel budgeting meets corporate requirements
  • Adheres to all franchise and company procedures and regulations standard operating
  • Interact with guests and other customers on a frequent basis about their experiences at the property
  • Responsible for guest satisfaction (SALT/GSS) scores
Qualifications for franchised general manager
  • Maintain the property in first class condition
  • Implement company programs develop and manage property programs and manage the operations of the hotel in a manner consistent with the requirements of
  • Manage the Human Resources of the hotel in order to attract, retain and motivate the employees
  • Develop hotel financial strategies by estimating, forecasting and anticipating requirements, trends, and variances
  • Participate in community and professional organizations to maintain high visibility and promote a good image thus fostering future growth
  • Our ideal candidate will be self-motivated and results driven
5

Franchised General Manager Job Description

Job Description Example
Our company is looking to fill the role of franchised general manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for franchised general manager
  • Use assigned franchise revenue management system
  • Oversees overall day-to-day hotel operations as delegated by the General Manager
  • Review and edit (if applicable) personnel time records daily
  • Conducts and documents coaching/ counseling/ disciplinary sessions
  • Lead the effort in design and implementation of the systems, standard operating procedures, reporting, and operating model for the property
  • Lead the effort in hiring the hotel management team
  • Lead and develop the executive team and department heads
  • Respond to guest inquiries and resolve concerns
  • Facilitate and lead hotel-wide and departmental meetings
  • Provide supervision and professional development, conducting counseling and evaluations and deliver recognition and rewards
Qualifications for franchised general manager
  • Previous hotel management experience (2-3 years minimum) required with previous brand experience preferred
  • Ability to provide and maintain a customer service driven/enthusiastic culture
  • Bachelor Degree in Business Management, Hospitality, or related field or equivalent years of work experience required
  • "Guest first"" service approach
  • A minimum of 3 years of experience as an Assistant General Manager
  • At least 3 years hotel experience (in a management or supervisory role)

Related Job Descriptions

Resume Builder

Create a Resume in Minutes with Professional Resume Templates