General Operations Manager Job Description
General operations manager
provides analytical and decision support for scenario building for customer negotiations, pricing actions, contract analysis, distribution segment data, distribution pricing trends, competitor analysis and market opportunities.
General Operations Manager Duties & Responsibilities
To write an effective general operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included general operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Implement operational processes, business processes, planning processes, , including continuous improvement techniques to leverage competencies through Parts Distribution standards and practices
Promotes creativity and outside the box thinking fostering of best practices to enhance overall Regional product across the UA system
Providing operational and strategic leadership for the region and supporting the worldwide parts distribution strategy and execution
Understand and be current on the order to delivery process and parts distribution business including inbound processing, remanufacturing, parts returns, and the supply base
Interact with industry experts, industry associations, and internal business partners and demonstrate the ability to assess industry best practices exhibiting effective relationship development and communication and decision making skills
Participate in the latest thinking and engage with cutting-edge technologies in distribution services
Communicate with the other Parts Distribution General Managers responsible for the operations at various locations
Challenges current practices and processes to ensure continuous improvement occurs within regional operations
Responsible for the Standard Operating Procedures (SOPs), injuries, safety, compliance, customer service and general goals, objectives, and long-term strategy of the distribution facility
Ensure solid operational relationships with wireless carriers
General Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for General Operations Manager
List any licenses or certifications required by the position: CHA, CPR, ASE, P2, APICS, CDM, HACCP, I-CAR, EVT
Education for General Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the general operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Industrial Engineering, Management, Military, Engineering, Supervision, MBA, Business/Administration, Supply Chain Management
Skills for General Operations Manager
Desired skills for general operations manager include:
Microsoft Office applications
Distribution
Distribution principles
Methods
Practices
Distribution operations
Data analysis
SQL
WMS and AS400
Contract modifications
Desired experience for general operations manager includes:
Provide sales and leasing support to the Sales and Leasing Operations team
Oversee the development efforts for new wireless sites
On-going management of facility fiscal performance (Profit and Loss), yearly budget preparation
Managing, coaching, mentoring, developing staff to achieve prescribed objectives
Overseeing the recruitment and new hire process and ensuring/ reinforcing the GENCO teammate culture is being fostered in the facility
Developing, implementing and directing
General Operations Manager Examples
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General Operations Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a general operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for general operations manager
- Ensures facility is maintained to industry regulatory specifications, if required
- Results orientated, your previous experience in people management roles will enable you to develop a step up culture that achieves operating targets in a safe and controlled manner
- Supervise the Department Managers and their teams in providing best-in-class service
- Coach and develop their direct reports and the team
- Drive Associate engagement
- Uphold operating standards and drive Guest and team safety and satisfaction
- Hold leaders accountable for managing venue operations
- Hold departments accountable for budgets and spending
- Forecast and control sales and expenses
- Delegate and follow-up on the completion of tasks
Qualifications for general operations manager
- Interact with Guests to check on the quality of their experience
- Leverage business metrics and trends to drive performance and to maximize profit and revenue
- Cultivate relationships with community leaders and organizations to ensure strong connections
- Ability to obtain required licenses and certifications for your location
- Appropriate University degree, M.Sc
- Proficient communicator, networker and team player, and be able to create enthusiasm in the personnel be able to work and manage in a matrix organization
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General Operations Manager Job Description
Job Description Example
Our growing company is hiring for a general operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for general operations manager
- Overseeing the recruitment and new hire process and ensuring/ reinforcing the FedEx Supply Chain teammate culture is being fostered in the facility
- Supports the day-to-day relationships with ground handling partner
- Provides guidance to local service provider employees through the relationship with the business partner leadership
- Responsible for all aspects of United/United Express station performance including
- Collaborates with cross-divisional leadership in definition of and resolution to business partner related problems/issues
- Insures that local business partner management complies with Operational Safety programs and initiatives to comply with DOT, FAA, and corporate regulations
- Maintains current understanding of scope of work and specific requirements for contracts in subject areas to ensure that serviced provided is in accordance with the contract
- Ensures compliance for financial administration and execution of contractual requirements
- Provides guidance and mentorship to partner General Managers and co-workers
- Works collaboratively with Regional Area Manager, Senior Staff Rep, Senior Manager and other key United departments to identify trends and achieve desired reliability and customer results
Qualifications for general operations manager
- Strong leadership skills with the ability to manage multiple teams and large groups of people
- Strong verbal/written communication and facilitation skills
- 4-5 years of people management experience, preferably in a call centre environment
- Excellent people management, time management skills and communication skills
- A passion for customer service with strong customer focus
- In-depth knowledge of multi-channel support, combined with an excellent track record in
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General Operations Manager Job Description
Job Description Example
Our growing company is hiring for a general operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for general operations manager
- Manage over sales, denied boarding and compensation amounts, bag and change fees, ancillary revenue, ticketing requirements
- Customer Service satisfaction, complaint and compliment ratios
- Customer Processing Line waits, transaction times and throughput processing of customers
- Long Tarmac Delay program
- Cargo and mail plus performance metrics
- Support local business partner as needed
- Ensure that all aspects of contract are met and develop & administer action plan for shortcomings
- This position has no direct labor "HR" oversight and will have no direct reports
- All employees are direct labor of the Business Partner
- Develop, monitor, and approve annual operating plans, capital expenditures, staffing, and organizational structure
Qualifications for general operations manager
- Clearly and in a professional manner
- Demonstrable track record of delivering strong results and service levels through others within
- Tight timelines to a consistently high standard
- Track record of creating and supporting cultural turnaround to provide exceptional experiences for both customers and employees
- Knowledge of airport operations to include
- Demonstrated leadership experience and ability to develop and motivate personnel
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General Operations Manager Job Description
Job Description Example
Our company is looking to fill the role of general operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for general operations manager
- Provide opportunities for associates to work on meaningful projects to increase knowledge sharing and development
- Interview and hire salaried associates up to Region Manager level
- Develop, mentor and promote strong performers at all levels of operations
- Ability to work collaboratively and influence across multiple departments
- Responsible for day-to-day operational performance of assigned international outstation
- Maintain a safe, clean and reliable operation
- Direct station activities to ensure superior customer service, which includes mainline and Star Alliance partner airlines
- Responsible for maintaining station facilities, equipment, and professional appearance standards for all United and vendor employees
- Manage the station budget, staffing forecasts and resource requirements
- Manages and coaches RDC warehouse exempt level staff
Qualifications for general operations manager
- 2 years Supervisory experience of airport functions including frontline oversight
- Excellent verbal, written, strong analytical and time management skills
- 8-10 years of relevant management in Airport Services environment or equivalent experience
- Seven plus years of progressive leadership experience in aircraft, automotive emergency vehicle, and/or RV manufacturing or equivalent experience
- Minimum of 5 years Airline Operations experience, ideally at Senior Manager level
- Understand the competitive landscape of the customer's business across the globe and align resources to develop a solution, Work with Customer Experience Team to develop and maintain the strategic growth plan for the customer, Establish and maintain relationships with key decision makers at multiple levels within the customer's organization
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General Operations Manager Job Description
Job Description Example
Our company is looking for a general operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for general operations manager
- Advance Manufacturing Excellence activities/initiatives which will involve lean and six sigma methods
- Evaluates plant's performance to budget
- Responsible for executing an optimal purchasing strategy to maximize margins on the buy side
- Responsible for optimizing operations - cuts and yields, to maximize the "mfg
- Plans, directs, and implements all activities in a safe and environmentally conscious manner
- Responsible for the planning and operations of a warehouse and transload facility to ensure efficient and timely response to customer needs
- Assumes responsibility for the overall budgeting, planning, successful execution and annual net income of the group
- Communicates with labor officials and participates in labor contract negotiations and resolution of other labor issues
- Promotes strong community relations
- Creates a positive work environment through hiring/selection of managers & chefs, maximizing productivity and morale through manager engagement and maintaining appropriate staffing levels per business needs
Qualifications for general operations manager
- Proven ability as a leader of leaders and ability to deliver significant business unit results with a focus on culture and a world-class engaged and safe workforce
- Previous experience in developing proactive labor strategies
- Solid understanding of the Operating & Execution Model
- Ability to think both strategically and to translate concepts into results
- 5+ years of experience as a leader of leaders managing a large, diverse team
- 15+ years of restaurant, hotel or golf course management experience with at least 5 recent year as an Assistant General Manager or General Manager in a high volume ($5M+ annual revenue) restaurant, hotel, or golf environment