Director, Program Management Job Description

Director, Program Management Job Description

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Director, program management provides leadership by leveraging productivity tools for portfolio, program and project management demand, capacity, resource allocation, tracking, and performance reporting.

Director, Program Management Duties & Responsibilities

To write an effective director, program management job description, begin by listing detailed duties, responsibilities and expectations. We have included director, program management job description templates that you can modify and use.

Sample responsibilities for this position include:

Leading the identification, development, and implementation of process improvements for program management processes and tools in line with current TCCC operations
Collaborating with other Program Managers on common processes and tools
Manages complex or broad variety/scope of programs/projects for completeness, compatibility, compliance with engineering principles and design needs and standards
Stewards programs and projects with Sponsors and Stakeholders through the program lifecycle
Build and lead a Program Management function/capability, including implementation of a system or tool to facilitate management of multiple projects of varied sizes
Partner with leadership to guide prioritization of projects and utilization of resources, while regularly delivering progress reports
Assist in the development of performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution
Delivers highly effective Program Management which is responsible for planning, scheduling and controlling the activities of complex business projects spanning multiple organizations
Assesses all Program Management projects and assigns appropriate resources
Work closely with the Early / Global Development Leader (E/GDTL) to facilitate the elaboration, approval and execution of the global program strategy, facilitate decision-making process for their program(s)

Director, Program Management Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Director, Program Management

List any licenses or certifications required by the position: PMP, PMI, CMX, CSM, ITIL, EVMS, CSP, SW, ACP, SP

Education for Director, Program Management

Typically a job would require a certain level of education.

Employers hiring for the director, program management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Technical, Computer Science, Management, MBA, Project Management, Education, Leadership, Science

Skills for Director, Program Management

Desired skills for director, program management include:

Program management tools and procedures
Conducting risk assessments and developing plans for eliminating
MS-Office Suite
Mitigating the risks identified
Project management and advanced leadership skills
Projects
Tools
Confluence
Excel
MasterCard and the payments industry

Desired experience for director, program management includes:

Working independently, provide best in class operations and program management expertise to drive GDT members towards excellence in execution
Understanding of consumer mobile experience, ecommerce and mobile payments
Ability to build consensus and drive decision-making
Ability to work independently thrive in a team environment
High energy, focused tenacity, sense of humor, desire to eliminate ambiguity and focus on transparency
Intellectually curious, interested in data analysis and results-driven

Director, Program Management Examples

1

Director, Program Management Job Description

Job Description Example
Our company is looking to fill the role of director, program management. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, program management
  • Manage customer relationship on a Global basis and will act as the key escalation point globally for all product programs, projects and operational performance issues
  • Work with Design and Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects
  • Provide the necessary leadership and support to Project Managers (design, NPI, lead ) to manage projects in line with project management processes and associated policies and procedures
  • Proficient with MS-Office (Word, Excel, Project & PowerPoint) needed
  • Facilitation leadership of required resolution or development of new initiatives in conjunction with TCCC BU technical leadership, bottlers, and technical functions
  • Manage the tracking and resolution of major operating routines both internally and externally with MEC
  • Tracking all budget, resource and project management standard metrics to ensure successful TCCC support to MEC
  • Supporting the training and full use of Clarity by all Program Managers
  • Assist in the creation of statements of work, agreement creation and modification and definition of required supporting documents
  • Supervise team of Project Managers split across hardware, software, and product teams in the Premise Technology organization
Qualifications for director, program management
  • Entrepreneurial, self-starter who can quickly assess a situation/project and get the people organized and headed in the right direction
  • Driving CPE focused development programs that stretch across Video, Broadband, Wi-Fi, Home Security, and Remote Controls
  • Creating, communicating, and maintaining Schedule of Record program timelines, meeting expected deliverables, reporting up on status, and setting stakeholder expectations
  • Work closely with Product Development, Network Engineering, Systems Architecture, CPE Software Development, other internal Field delivery organizations
  • Drives final program execution and hand-off by creating tight partnerships with Field delivery
  • Maintains comprehensive program dashboard
2

Director, Program Management Job Description

Job Description Example
Our company is growing rapidly and is hiring for a director, program management. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for director, program management
  • May serve as a functional lead for applicable IT and digital thread projects within the business
  • Oversee the distribution, prioritization, quality and volume of the Program Management team’s work
  • Interprets and maintains basic financial management schedules including budgets, forecasts and other related financial information
  • Hands-on and oversight of project plans, scope, schedule, and management of creative resource allocation
  • Collaborate with cross-functional departments to ensure tactics are clearly linked to strategy, and creatively developed with overall strategy in-mind by implementing management execution frameworks such as portfolio reviews, balanced scorecards, and strategy maps
  • Work with the Software Delivery PMO to drive the product development planning activities that support the portfolio roadmap and release planning, including activities required to define the target scope, balance demand and capacity, and drive development and delivery of our initiatives and releases based on the priorities and plans represented in our product roadmaps
  • Foster and facilitate collaboration and shared accountability for outcomes with Leadership, Product Management, Product Development, Architecture, Release Management and with other technology and business partners
  • Establish and lead a consistent cadence of well-organized, well-facilitated, and effective pre-planning meetings, large scale release planning events, including driving all preparation and follow up activities required to publish target release plans aligned to product development priorities
  • Design, implement, facilitate, and improve upon forums, processes, and practices for release planning
  • Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
Qualifications for director, program management
  • 8+ years of experience in the software industry, creative agency and/or corporate marketing experience as a project or program manager
  • Demonstrated track record of delivering technology solutions for the front office in capital markets or investment management and strong understanding of front office process, data, and terminology
  • Proven ability to communicate to high-level executives in day-to-day updates challenging and tense situations
  • Experience in working directly with internal business customers, team members, technical experts, and professional staff, including external suppliers, including telecom vendors , AT&T, Advocate, Tangoe
  • Experience implementing school-wide reading intervention programs (organizing interventionists and their support state
  • Experience designing training (online
3

Director, Program Management Job Description

Job Description Example
Our company is searching for experienced candidates for the position of director, program management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, program management
  • Ensure teams have robust and detailed project plans to support efficient and effective execution of projects/programs
  • Directs cross-functional teams in context of new product development, product launches and other high priority projects
  • Identifies potential bottlenecks or delays in the programs and drives efforts to ensure projects stay on schedule
  • Directly manages key projects and coordinates resources with appropriate inter-departmental and support staff personnel
  • Bachelor Degree in Engineering or related field or equivalent (5 years) work experience
  • Minimum of 4 to 8 years or more of automotive experience in materials, sales, marketing, engineering, manufacturing and/or program administration or other related experience
  • Minimum of 5 to 10 years or more of automotive experience in program administration/management or related experience
  • Experience with Automotive OEM development processes needed
  • Must have excellent communication (verbal & written), presentation, interpersonal, and customer service skills with the ability to work effectively under pressure
  • Must understand program financials and technical engineering terminology
Qualifications for director, program management
  • BA or BS degree in Engineering or Business Operations
  • 8+ years of indirectly managing a program team/leadership experience
  • Advanced degree in science or business is preferred
  • A solid business background excellent commercial understanding are essential
  • May travel to the US, EU and Japan offices and other meeting locations internationally
  • BS/BA level degree in engineering, supply chain/operations or business level equivalent
4

Director, Program Management Job Description

Job Description Example
Our growing company is hiring for a director, program management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, program management
  • Responsible for partnering with Division, Corporate, and other Global R&D Teams in order to establish clear Portfolio Management processes and tools, integrating industry best practices, where possible
  • Responsible to liaise with the R&D Operational Excellence Council and IT with regard to implementation of processes / tools / systems in support of the Global R&D Portfolio and Project Management practices
  • Responsible to drive the ongoing governance of the R&D processes / tools / systems in partnership with the members of the R&D Operational Excellence Council
  • Responsible for collaborating cross-functionally (Business Divisions and other Functions) in order to achieve transparency and clarity of the overall Global R&D Portfolio (Innovation Delivery Projects and other)
  • Directs cross-functional teams in context of new product development, product launches and product innovation other high priority projects
  • Implement new tools and technologies that positively impact the overall quote to cash process as it relates to supporting the sales cycle
  • Communicate the vision of success that inspires and energizes the C2 team
  • In a fully matrixed environment, build an organizational structure by integrating IDS Business Areas and Functional Team representatives into a smoothly operating and cohesive team
  • Support an environment where accountability and successful Program execution are core
  • Gain and maintain stakeholder (senior management, partners, and teammates) buy-in and support, and commitment of right resources to win and execute programs
Qualifications for director, program management
  • Program management practitioner experienced in leading through metrics and analytics
  • Demonstrated leadership capability and the ability to affect organizational change in challenging environments
  • Determine immediate and long-range personnel requirements through analysis of program needs from an operational and strategic perspective
  • Leadership and management experience, as this person will be leading and directly managing teams of junior to senior PM team members
  • Strong problem solver with organization and analytical skills
  • Consistent use of logical judgment when making daily decisions about assignment activities
5

Director, Program Management Job Description

Job Description Example
Our company is looking for a director, program management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, program management
  • Review, coordinate with engineering on program protection plans
  • Maintain daily contacts to coordinate requirements, exchange status, resolve issues or problems and negotiate changes frequent face to face meetings for technical coordination, program review and business management are required
  • Program Director will be responsible for management of the overall cross-functional program teams
  • Responsible for continuous improvement of the Portfolio Management practices, providing training and coaching for the appropriate communities within R&D (Portfolio Directors, Project Managers and Managers)
  • Partnering with the Project Management Program Director, responsible for ensuring that Project Management processes incorporate the right data and metrics required to support Portfolio Management (data quality)
  • Responsible to develop associated metrics which characterize the R&D Portfolio including visibility of changes in our Innovation Portfolio mix over time
  • Responsible for development of road map for additional Portfolio Management related initiatives beyond the short term
  • Responsible for collaborating with Global R&D Teams in order to ensure consistency in communication and sharing of best practices
  • Support and promote safe working practices in R&D
  • Develop, maintain and execute on a global three to five year data center expansion plan and Identify and execute on growth opportunities in new and existing markets in each region
Qualifications for director, program management
  • Knowledgeable in at least one functional area (proven experience)
  • Experience in setting up and optimizing SEM campaigns
  • Analytical and data-driven thinker with a bias for action
  • A minimum of 8 to 12 years of program management experience in Cloud Infrastructure and software development
  • 14+ years of combined professional related working experience in Capture Management and Program Execution
  • Demonstrated capture experience with a track record of success

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