Manager, Program Management Job Description

Manager, Program Management Job Description

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Manager, program management provides direct support to the client in the areas of Program Management, Business and Financial Management Support.

Manager, Program Management Duties & Responsibilities

To write an effective manager, program management job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, program management job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensuring accuracy of project cost information and its timely delivery in support of billing
Lead the development and continual refinement of project management tools and services
Serve as a champion for quality methodologies and initatives
Perform other projects and duties as assigned.(Be sure to note any special requirements for overtime, flexible work schedules)
Manage and monitor vendor performance
Oversee Workers' Compensation vendor
Review escalated LOA inquiries
Creates and builds program plans
Overall timelines are met
Identify and document all project milestones and deliverables and keep project plans up to date at all times, including resource allocations, tracking hours, monitoring schedules, milestones, deliverables, updating percentage completion

Manager, Program Management Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Program Management

List any licenses or certifications required by the position: PMP, PM, PMI, CSM, III, CPSO, IIII, PL5, EVMS, SPHR

Education for Manager, Program Management

Typically a job would require a certain level of education.

Employers hiring for the manager, program management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Computer Science, MBA, Management, Business/Administration, Education, Technical, Science, Information Systems

Skills for Manager, Program Management

Desired skills for manager, program management include:

Client business objectives
Clients operational organization to the opportunity
EVMS
Excel
Leading IT Service Management Tools
Similar technologies
Advanced concepts with program management approaches
Tools and methodologies
Financial Forecasting and EACs
IMS/IMP

Desired experience for manager, program management includes:

Demonstrated experience managing annual business planning and/or capital budgeting is required
Experience managing multi-million dollar programs is preferred
Ideal candidate will have prior experience in the PMO of a telecom or technology company/Business Unit
Knowledge on Channel business and insights on BP Management is preferred
Good Communication skill in both Chinese and Eliglish
Ability of analyse BP performance, project effcicienty

Manager, Program Management Examples

1

Manager, Program Management Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, program management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, program management
  • Provide accurate and timely reporting of inventory and assist in forecasting for future needs
  • Position will commonly interface with both internal teams customers
  • Assist in the establishment of design concepts
  • Responsible for specific business areas
  • Assist in the interaction with subcontractors and suppliers concerning strategic planning
  • Control account management for the Boulder PMO control account and the SEIT control account
  • Developing, maintaining and recommending updates for management plans and processes
  • Coordinating the program’s operations rhythm/schedule, and working across the program
  • ECP management, preparation, and submission
  • Lead the coordination of all deliverables for the Lifecycle Services and Solutions (LSS) business Competency Management program
Qualifications for manager, program management
  • Project management Skill as preferred and able to lead the project independently
  • Opearation Support
  • Passion for work
  • At least 5 years experience in Channel business & BP Management
  • Minimum 10 years of working experience in Information Technology of which 5 years in IT Governance, Risk, and/or Compliance area
  • Minimum of 3 years in the Financial Sector
2

Manager, Program Management Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, program management. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, program management
  • Drive the implementation of all governance processes and tools to manage the portfolio of strategic programs and projects (NPD and LCM)
  • Supporting teams to ensure they have the proper tools in place to articulate and realize benefits brought to the organization
  • Supporting NPI teams to understand introduction related needs, tools to leverage and metrics required (aligned with DTV principles, SC readiness, stabilization metrics, etc)
  • Influencing in a highly matrixed environment
  • Monitoring of Capital and CIP commitments per the BP, supporting teams when necessary for Capital Review Committees
  • Lead and integrate cross functional teams and manage deliverables in a matrix organization
  • Lead, manage and direct the development and execution of integrated project plans relevant to the deliverables and ensure alignment across relevant functions and a smooth transition among pipeline stages
  • Manage multiple projects across several departments while influencing project decisions in coordination with Medical Affairs, R&D, Clinical, Regulatory Affairs, Quality, Manufacturing and Logistics timelines
  • Identify and implement solutions to improve tracking, planning and collaboration
  • Ability to gain cooperation of others and effectively facilitates cross-functional meetings and discussions
Qualifications for manager, program management
  • Subject matter expert in absence management policies and regulations (FMLA, CFRA, ADA, OFLA, WFLA, Military)
  • Business, Engineering, Finance
  • A minimum of 7 years’ experience as Project, and / or Program Manager
  • Demonstrated success in establishing PMO practices
  • Mastering the software development and project/program management fundamentals (software development lifecycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation)
  • Direct oversight of Program Management team
3

Manager, Program Management Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, program management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, program management
  • Drive process improvements, review and standardize the current processes and eliminate the root cause of defects in current systems
  • Developing new and maintaining existing operations partners
  • Analyzing changes in key performance indicators and deep diving into root causes
  • Supporting new business initiatives by collaborating with product managers, technology teams, and finance stakeholders to analyze and understand requirements and match them with carrier capabilities
  • Work with various engineering teams in developing technology components to monitor and improve carrier performance and customer experience
  • Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
  • Inspire creative solutions that eliminate waste and improve team throughput
  • Identifying and implementing key program metrics to drive program success
  • Conduct Program status meetings, program reviews, financial tracking and communicating program metrics
  • Provides interface with Functions on behalf of project's teams
Qualifications for manager, program management
  • Facilities executive-level interaction with Customer and serves as the first tier for escalation of internal and customer issues
  • Ensures efficient use and allocation of program management resources
  • Works with internal and external resources to maintain strong customer relationships with dedication to customer program schedules
  • 2+ years of people management expereince
  • Experience working with various development methodologies, Agile and SCRUM, and process workflow across organizations
  • High degree of competency in all phases of program management, including issue and risk identification and management
4

Manager, Program Management Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, program management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, program management
  • Build and develop a high performing team plans, organizes, staffs, directs and controls the day-to-day operations of the department to deliver on and exceed business expectations
  • Guide and assist all business line-business service owners through vendor management onboarding and off boarding process, coordination of exercising as necessary and maintenance of contracts
  • Serve as primary point of contact for business and technology readiness services, readiness planners and readiness managers within the vendor management space
  • Strengthen the process and documentation related to vendor management activities
  • Develop, exercise and maintain VM information in the RaaS system of record
  • Ensure an acceptable level or risk is accounted for and accepted through annual due diligence reviews of critical vendors or whenever significant changes are made to the services provided
  • Coordinate effort to train business owners on changes in processes or program procedures
  • Coordinate with IT resources on the connection between disaster recovery, business continuity and vendor management to ensure the best level of recovery and risk aversion possible
  • Must have the ability to speak with every level of employee including Executives and Board of Directors
  • Other duties as assigned by the ERM Sr
Qualifications for manager, program management
  • A Bachelor’s Degree in Business or related field is required, or alternatively, relevant experience
  • Define and implement the process improvement roadmap
  • Bachelor’s degree in engineering with strong capabilities to absorb technical information
  • Identify business process improvement opportunities and drive the process improvements across multiple retail teams globally
  • Automation initiative conceptualization and implementation
  • Background in analytics /data oriented environment involving analysis of large volume of data to drive analysis and to make decisions
5

Manager, Program Management Job Description

Job Description Example
Our company is looking to fill the role of manager, program management. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, program management
  • Participating in program meetings to identify potential R&Os
  • Managing a staff of Program Managers
  • Coordinating with all functional support organizations
  • Overseeing the development of proposal efforts associated with all GH programs
  • Developing execution plans to support the GH related bookings and overall UVCS growth strategy
  • Meeting GH allocated bookings, sales, profit, margin, and cash goals
  • Formulate vision, define program objectives, lead development and execution of e2e programs
  • Build processes and programs that can scale by orders of magnitude
  • Train, coach, and mentor direct reports
  • Ensure development programs have robust plans and resource alignment for execution
Qualifications for manager, program management
  • Experience in eCommerce/Hi-tech/Retail industry or management consulting with focus on one of these industries would be an added advantage
  • Enterprise customer issue resolution and negotiation experience
  • Knowledge of both Coax and Fiber product sets and how customers utilize these products
  • Strategy definition experience preferred
  • Master’s degree in appropriate discipline or in the absence of a degree 6 years of related experience is required
  • At least 12 years related experience leading efforts on large or mid-size programs

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