Area Service Manager Job Description
Area service manager
provides support for basic Client productivity tools including MS Office, Skype, File and Site access.
Area Service Manager Duties & Responsibilities
To write an effective area service manager job description, begin by listing detailed duties, responsibilities and expectations. We have included area service manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Track projects progress using MS Project and MS Excel worksheets
Rounds with patients and nursing
Participates in and adds value to hospital committees as necessary
Oversee the strategic planning and execution of internal communications supporting the business objectives of the Human Capital Service Area’s executive leadership team
Develop trusted advisor relationships with clients to guide and align communications plans across a matrixed organization
Develop innovative, effective, and targeted messages that engage our audiences, align with the Consulting strategy and brand, and leverage all forms of media
Provide editorial management for all Service Area and Industry communications vehicles in support of strategic priorities for a 5,000+ practitioner organization
Review, edit, and optimize content submitted by other teams for national internal communications channels
Oversee the planning and delivery of regular Service Area town hall and all hands meeting webcasts
Strategize and maintain a monthly Service Area communications calendar and serve as site owner for Service Area intranet site
Area Service Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Area Service Manager
List any licenses or certifications required by the position: E.P.A, HVAC, DOT, ISO, II, AED, CPR, V3, ITIL, 9001
Education for Area Service Manager
Typically a job would require a certain level of education.
Employers hiring for the area service manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Technical, Education, Engineering, Management, Performance, Marketing, Engineering Technology, Business/Administration, Electronics
Skills for Area Service Manager
Desired skills for area service manager include:
Salesforce
Basic refrigeration
Microsoft office software and working proficiency with hand held computer
MS Word
Office equipment and Microsoft Office products
MS Access
MS Excel
MS PowerPoint
ISeries
Power BI reporting tools and Karmak experience
Desired experience for area service manager includes:
Work side-by-side with Consulting’s communications team to support business priorities and drive execution of communications needs/plans
Lead service area resource management team to execute resource management processes in alignment with CTS mission and service area deployment strategy
Manage daily activities of service area resource management team to maximize productivity and exceed service level expectations
Partner closely with the appropriate Business and Deployment Advisor(s) to ensure seamless Talent support for the business
Communicate notable trends in availability and demand to CTS RM Leader and Service Area Deployment Advisor
Maintain awareness of the CTS RM Scorecard metrics for the FSS and service area, which include financial, operational, and customer experience targets
Area Service Manager Examples
1
Area Service Manager Job Description
Job Description Example
Our innovative and growing company is looking for an area service manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for area service manager
- Ensure seamless collaboration, frequent communication, and process consistency between US and USI Resource Managers
- Ensure that service area RMs are appropriately and consistently leveraging and collaborating with RMIS team
- Ensure that resource management data for the service area is maintained with a high degree of timeliness and accuracy, and conduct periodic audits and reviews
- Ensure that Resource Managers are maintaining strong practitioner relationships, detailed knowledge of practitioner skills and preferences
- Serve as a Counselor to service area Resource Managers (some or all)
- Make recommendations for the RM learning and development curriculum, and support the development and delivery of learning programs
- Lead or participate in CTS resource management initiatives
- Participate as a member of the cross-FSS CTS RM Management Team to share knowledge and maintain consistency in process execution and RM role scope
- Plan utilization of resources, prioritize, and initiate O&M activities at designated Customer Service centers (to obtain optimum availability of the WEG's) after reviewing service schedules and internal/external constraints
- Arrange for the maintenance and upkeep of office equipment and facilities, surroundings (gardens, scrap yard, ), and guest houses
Qualifications for area service manager
- Initiate preparation of service invoices
- Keep up-to-date with all operating/ maintenance manuals, checklists, service bulletins, change notes, applicable to the WEG and associated equipment
- Direct supervision of all service engineers and staff attached to the site offices
- Sign site employees' travel bills
- Responsible for all aspects of project planning for ongoing service controls contracts and emergency service needs, including work orders, change requests, Identifies and prioritizes projects and plans jobs in detail
- Assesses Service Controls talent for current and future business needs
2
Area Service Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of area service manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for area service manager
- Lead the development of customized business intelligence platforms which support the strategic goals of federal and commercial clients
- Liaise among business area stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems
- Develop and propose appropriate, well-reasoned, pragmatic and cost-effective solutions
- Assume project management responsibilities, when required
- Draft and edit deliverables as required
- Create and lead analytics initiatives which satisfy changing regulatory compliance standards and provide value-added methodologies to operational processes
- Provide guidance/expertise and participate in the development of advanced analytics solutions, especially focusing on complex and/or specialized health care issues
- Candidate will take personal accountability and ownership for business development activities, which includes identifying new business opportunities, managing proposal development teams, responding to RFP’s or RFI’s, and meeting annual revenue and sales targets
- Candidate will take personal accountability and ownership for staff development, which includes interviewing/hiring, mentoring staff, developing training goals, and staff evaluations
- Focal point for all service related matters being access point for non-service related issues
Qualifications for area service manager
- Energy management experience is preferred
- Experience with federal healthcare systems, including the Veterans Health Administration, Military Health System, Health and Human Services, and the Indian Health System
- Prior Big 4 or other large firm consulting experience
- Bachelor’s degree required in Engineering, Information Management, Business Administration, Healthcare Administration or related field
- Ten (10) or more years of experience with at least five (5) years of independently leading groups in a consulting environment
- Minimum ten (10) years analytic experience with relevant data sources and analytical methodologies
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Area Service Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of area service manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for area service manager
- Responsible for all aspects of project planning for ongoing service controls contracts and emergency service needs, including work orders, change requests
- 6-8 years experience in a commercial role, in a similar industry (IT Hardware, UPS, Batteries, Switch Gear, Electrical Machines, Electrical Facilities)
- Electrical Certification - B0
- Very good influencing and negotiation skills
- Very good problem solving skills in a complex and ambiguous environment
- High level of learning agility
- Establishes operational goals/objectives and assignments and delegates to supervisors, team leaders and technical/professional employees
- Manages HR/People processes for the department including performance reviews/management, the employment lifecycle, resource management, compensation planning and administration, goal/objective setting/alignment, employee development/coaching and training
- Manages, through subordinate individual contributors, (including but not limited to supervisors, consultant specialists, leads, project managers) the coordination of the activities of a section or department
- Manages team leads and professional/technical employees typically performing similar or related roles or functions
Qualifications for area service manager
- Ability to understand customer needs and ensure Altarum work products and deliverables fully meet these needs
- Experience in coordinating insights from disparate functions and sources, , research, forecasts, , into a comprehensive and insightful analysis and/or recommendation
- Deep understanding of controls with integration experience preferred
- Proven leadership and successful team management a must
- May have process responsibility for shared services or matrixed organizations
- Regularly advises and collaborates with subordinates, internal/external customers, and functional peer groups at management, senior management, and executive levels, as appropriate
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Area Service Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of area service manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for area service manager
- Requires critical decision-making skills
- Manages financial aspects of the department, including input to budget creation
- Consistently Upholds the Vision and Development of Intelligent Services with the Team
- Identifies, Fosters, Promotes and Oversees Intelligent Services strategies with assigned Customer Accounts/Projects and Team
- Manages all aspects of assigned Intelligent Service Agreements
- Responsible for coordination with Owner and Team to ensure compliance and fulfillment
- Enhances Customer Relationship by acting as Trusted Customer Advisor/Advocate
- Understands, Supports, and Guides the execution/demonstration of Building Performance, Energy Performance and Energy Optics Strategies
- Knowledgeable subject matter expert in Systems, Controls & Intelligent Services Offerings
- Manages Assigned Projects/Accounts to ensure timely completion of assigned projects, and customer satisfaction
Qualifications for area service manager
- IT project management experience, managing projects of large scope and size
- VOIP and strong telephony experience
- Identifies within assigned Account/Project, Performance and Energy enhancement opportunities
- Plans and analyzes assigned projects by establishing
- Communicates with customers and their representatives
- Interacts seamlessly with other business streams to ensure linkage and timely renewal of Intelligent Service Agreements
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Area Service Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of area service manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for area service manager
- Responsible for managing project costs and maintaining accurate forecast
- Coordinates scheduling work with Resource Coordinator(s)
- Establishes a professional relationship with the customer and interfaces constantly to ensure satisfaction
- To communicate and progress Volvo Bus policy with regard to Dealer Operating Standards within the regional dealer team including
- Achieve Area's revenue growth plans
- Work with dealer in implementation of service resource plan
- Responsible for development & maintenance of CareTrack
- Ownership of parts & service tools (Matris / prosis / techtool)
- Conduct monthly customers visit to access dealers’ support capability, machine performance, gather market information
- CSA Audit
Qualifications for area service manager
- A minimum of 3 – 5 years’ experience leading large scale, high performing services business preferably in the commercial HVAC space
- Strong business acumen including a solid understanding of HVAC Equipment, Controls and Systems
- Understand and utilize motivational tools to drive desired team, region, and zone behaviors and results
- Effective communicator regardless of level/context of communication or with whom the successful candidate is communicating with (end user, customer, manager, executive, engineer, designer, supplier, installer, student, ..)
- At least eight years related is required
- Strong operational, problem solving and managerial skills