Account Manager Job Description

Account Manager Job Description

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Account manager provides reliable new order projections and services with assigned key accounts, and meet or exceed those projections. Provides the highest level of customer service to key accounts and drive repeat business by ensuring that all campaigns deliver in full and meet advertiser expectations.

Account Manager Duties & Responsibilities

To write an effective account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Stay on top of industry trends, new ad formats, page-layouts, to maximize revenue and achieve key client/potential client initiatives
Partner with Retailer Account Director to strategize and drive new products, core initiatives, and special projects
Responsible for supporting and growing premium advertising revenue goals across Examiner.com and AXS.com through creative solutions and providing support to the VP of Revenue Operations and the Sales Team
Work closely with Sales Team on pitches, capabilities, creative client solutions, campaign launch and execution
Develop and maintain compelling advertising collateral (media kit, sales presentations, site updates, program one-sheets, case studies)
Be the product expert across online advertising solutions including display advertising, rich media, mobile, video and content marketing/sponsored content
Respond to RFP’s by recommending creative ad offerings and completing the media plan for submission
Pull accurate inventory forecasts using DFP Availability Forecast
Work cross-functionally with Advertising Operations, Product, Development and Content teams to best understand all resources needed for a campaign and to deliver seamless execution for clients

Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Account Manager

List any licenses or certifications required by the position: EMC, CCNA, GLP, CTE, CHES, PMP, FI, CPR, ITIL, CACS

Education for Account Manager

Typically a job would require a certain level of education.

Employers hiring for the account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Management, Education, Engineering, Business/Administration, Technical, MBA, Communications, Science

Skills for Account Manager

Desired skills for account manager include:

Products
Excel
Industry trends
Word
Maintenance Repair & Operations products and their applications
Microsoft Office
PowerPoint
Services
Especially those employed by assigned accounts
Competitive product lines

Desired experience for account manager includes:

Make recommendations on campaign optimization throughout the life of the ad campaign to ensure performance and customer renewal
Provide client updates and reporting, along with wrap up reports at close of campaign program
Perform minimal ad trafficking, as needed
Produce monthly reporting and analysis to key stakeholders across the company on comScore and other third-party reporting tools
Work with finance on month end campaign reporting, reconciling third-party reports, and billing
Ability to customize ad offerings to tailor to advertiser initiatives and KPIs

Account Manager Examples

1

Account Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for an account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for account manager
  • Educate and advise client about different services offered by DM
  • Develop and collaborative relationships across a multitude of major Hollywood studios that Filmbank represents including
  • Budget management in liaison with Finance and Line Manager
  • Responsible for financial tracking of payments
  • Manages key executive relationships at the account and often negotiates contracts with headquarter buyer
  • Develop multi-channel solutions based on client needs
  • Actively develop relationships with sister properties in order to have a global understanding for client
  • Utilize support roles (Account Executive, Digital Team, CSR, Marketing Analyst, Manager, etc) in order to maximize sales time and effort
  • Actively communicate territory opportunities and challenges with Manager of Major Accounts
  • Partners with Account Executives to increase market share by gaining new business and growing existing client base through telephone sales calls, up-sells, and cold calls with customers and/or potential customers
Qualifications for account manager
  • Must have access to a vehicle and clean driving history
  • Ability to quickly scan photos, burning cd’s of airchecks, etc to include in client recaps
  • Familiarity with Arbitron, Scarborough, ComScore, Nielson/NetRatings, @Plan to provide supporting research for recommended media strategies
  • Must demonstrate an aptitude to proactively learn new software and programs as necessary
  • Develop communication plans to meet client objectives
  • Ensure integration in strategies across multiple audience outreach efforts
2

Account Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for account manager
  • Maintain promotion calendar including management New product (launch dates for sell-in and sell-through and allocations)
  • Partner with Visual Merchandising Dpt for merchandising updates to maximize profitability
  • Conduct regular productivity analysis of merchandising strategy
  • Tester & Supplies Forecasting
  • Forecast for designated Retailer taking into account phase in and phase out
  • Validate initial supplies forecast by Wholesale Account Specialist and ensure forecast reflects changes in the business (new doors, events)
  • Store Level Events
  • Manage event calendar and communicate areas of opportunity to field
  • Review of event sales results, and communication to corporate teams
  • Quarterly touchbase with corporate teams to review event successes and areas of opportunity
Qualifications for account manager
  • Oversee timelines
  • Bachelor's degree in Communications, Journalism, English, Marketing or PR-related discipline with a minimum of 8 years’ experience in public relations, preferably with agency background and experience working with public agencies
  • Confident style in communicating with clients
  • Vigilance to budget management
  • Bachelor’s degree or equivalent experience and talent required
  • Proven track record with minimum of two years’ experience in sales, marketing or related field, including experience developing customer relationships and making sales presentations over the phone
3

Account Manager Job Description

Job Description Example
Our innovative and growing company is looking for an account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account manager
  • Use Customer Relationship Management (CRM) software to monitor multiple programs, their contacts and the sales executives
  • Maintain program records to accurately reflect the current disposition of active programs
  • Manage the daily digital operations of feature titles
  • Individual will organize and distribute work assignments to production teams, ensure work is being completed on time, and ensure the quality of work is consistent with client expectations
  • Maintain relationships with client by participating in meetings with all levels of management
  • Schedule and input customer work orders on a daily basis
  • Be responsible for the overall management and coordination of studio projects
  • Learn all aspects of management software
  • Work with and support internal customers to ensure client deadlines are met
  • Identify and communicate technical issues with Account Coordinators and digital facilities
Qualifications for account manager
  • Associate's degree in Sales & Marketing or related field preferred
  • 3 yrs marketing and research experience preferred
  • PFP would be a strong asset
  • Be responsible for the management & service of UK based client and media agency accounts
  • Support Account Director in securing preferred status with Clients & Agencies, and adding value to their business
  • Maintain existing client partnerships, and work to evolve new business for CNBC winning share from the competitive set
4

Account Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for account manager
  • Collect and keep track of all materials needed to begin work
  • Determine the deadline and advise authoring/client of planned delivery dates
  • Answer questions from all departments, CEA /authoring facilities and the client in a timely manner
  • Navigate the various databases required to find information/materials
  • Have an extensive knowledge of client-specific guidelines and ensure that clients’ expectations are met
  • Have a very good understanding of CEA (Compression Encoding & Authoring) processes as they relate to subtitling
  • Coordinate redeliveries and rejections, filter through the QC reports/emails to determine what comments are valid and if fixes are in fact needed (requires a lot of detective work)
  • Convert files for use by CEA
  • Raise issues to production chain/client in respects to client specifics
  • Identify the need for new procedures, create or update existing procedures for own clients to improve quality of deliverables in the future
Qualifications for account manager
  • To provide the most professional and proficient service to our clients and be regarded as part of the best Sales team in the market
  • Passionate about your brand
  • Experience in international marketing communications
  • Media Agency, or Sales background
  • Candidate must be highly motivated, relationship oriented, persuasive and have strong oral and written communication skills
  • Thorough understanding of print, digital/mobile is required
5

Account Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for account manager
  • Collaborating with Senior Management to develop a content strategy and an editorial calendar that meets client objectives
  • Making recommendations to Senior Management on types of content and thought leadership to drive higher levels of engagement
  • Writing, reviewing and editing content for social channels
  • Consulting with Senior Management on how to best leverage social media for desired results
  • Researching and staying up to date of all social media trends, platforms, developments
  • Acting as an advocate of social media integration by building and leveraging a strong network of peers and partners
  • Refining, socializing and helping execute the social media marketing strategy for the agency
  • Communicating strategic plan to internal business partners clearly and persuasively
  • Analyzing social media results to uncover trends and shape new and exciting content
  • Coaching and developing junior members of the account management team
Qualifications for account manager
  • Thorough understanding of Preprints, ROP, Mobile/Digital, Out of Home and event marketing
  • Interested candidates must submit a resume/CV online to be considered for job #
  • Ability to express complex processes and concepts to clients and potential clients
  • Resourceful, highly dependable, efficient and detail oriented
  • Ability to work in a fluid, fast-paced and dynamic environment
  • Comfort with Web testing methodologies and understanding of performance tracking tools

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