IT Helpdesk Cover Letter

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

In my previous role, I was responsible for server administration duties including configuration and maintenance of Windows Server, and Citrix Server.

Please consider my qualifications and experience:

• Advance Troubleshooting skills (hardware, software, installation…)
• Strong Microsoft Office (Excel, Word, Access, ), Adobe applications, Windows 7/10
• Knowledge in Fare & Pricing / Ticketing is preferred
• Knowledge in web services and shopping technical support is an advantage
• Servers installation and maintenance, backup and recovery activities
• Provides end users support for all LAN based applications.·Installs and configures workstations
• Familiar with variety of the field's concepts, practices, and procedures
• Experience with Windows Sun, Linux and Unix Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system

I submit this application to express my sincere interest in the IT helpdesk position.

In my previous role, I was responsible for extensive troubleshooting for SCCM 20I2 infrastructure; and create complex custom-built reports using SCCM SQL, monitoring of server and client components, software deployments, and software metering.

Please consider my qualifications and experience:

• Knowledge of Lenovo PCs, Windows XP, and Windows 7 is essential
• Prefer working knowledge of Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Outlook and SAP software
• Thorough knowledge of IT technologies
• Basic knowledge of server hardware and configurations (including web servers)
• Technical knowledge of PC internal components
• Windows 7 & 10 troubleshooting in 200+ end user environment
• SCCM for imaging and deployment
• User-friendliness, politeness, patience

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

In my previous role, I was responsible for operational support of Windows Server and other Microsoft application server systems administration.

Please consider my qualifications and experience:

• Maintain network hardware and software
• May supervise other network support and client server specialists and plan, coordinate, and implement network security measures
• Reliable person, with a helpful attitude, able to work on their own initiative but strictly following corporate standards
• Excellent command of English and Polish as a mother tongue
• Some experience in an IT environment will be an advantage
• Strong and diverse technical skills (Windows Server knowledge including a understanding of Active Directory and Group Policy
• Some experience of SAP, Backup Exec, and Microsoft Networking would be an advantage but not essential as full training will be given
• Telephony System, Voice Technologies

I am excited to be applying for the position of IT helpdesk. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for operational support and maintenance for the Microsoft server operating systems in all data center locations.

Please consider my experience and qualifications for this position:

• Familiar with mobile devices (both Android and iOS devices)
• Administration of Windows domains, Microsoft Exchange and software management solutions
• Administration of Google Apps for Business
• Basic network hardware configuration
• Hosting web applications (IIS / Apache)
• Administration of IP-PBX telephony systems
• Basic querying of MS SQL Server and MySQL
• Creating and maintaining detailed support documentation

In response to your job posting for IT helpdesk, I am including this letter and my resume for your review.

In the previous role, I was responsible for operational support for all facets of SQL Server.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge within Active Directory
• Understanding on how to rebuild .OST/.PST files
• Previous application support
• Vast knowledge in troubleshooting Outlook
• PC technician skills
• Windows XP, 7, 8 OS Support
• Experience of multi-cultural environments
• Experience in dealing with external clients is highly preferred