Telecommunications Specialist Resume Samples
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Telecommunications Specialist Resume Samples
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O Terry
Ola
Terry
7622 Eichmann Villages
Philadelphia
PA
+1 (555) 609 2339
7622 Eichmann Villages
Philadelphia
PA
Phone
p
+1 (555) 609 2339
Experience
Experience
Detroit, MI
Telecommunications Specialist
Detroit, MI
Wisoky Inc
Detroit, MI
Telecommunications Specialist
- Assist engineers and supervisor with network related projects, as assigned, in addition to routine network functions
- Participate in network related projects, as assigned, in addition to routine network management functions
- You may be asked to provide a copy of your most recent performance appraisal and/or incentive awards
- Providing input into developing and modifying systems and business applications
- Provide necessary assistance to the agency Continuity of Operations Plan (COOP)
- Developing and recommending new methods to make daily operations more efficient
- Working knowledge of networking
Phoenix, AZ
Avaya Telecommunications Specialist
Phoenix, AZ
Raynor LLC
Phoenix, AZ
Avaya Telecommunications Specialist
- Assist in the training of Trainers for Telecommunications systems. Prepare Training material for Telecom systems
- Perform Root Cause Analysis of Telecom Incidents
- Communicate effectively with business line managers regarding the status of their department’s request
- Communicate effectively with end users and/or business line managers regarding the status of their requests
- Work independently to resolve day-to-day issues
- Provide advice and counsel on the installation, setup and configuration of the necessary hardware including switches, phones, workstations, and external services
- Review, recommend, and jointly develop voice and data implementation plans, system equipment specifications, and organization telecommunication standards – including hardware and configuration
present
Los Angeles, CA
Medical Center Telecommunications Specialist
Los Angeles, CA
Schiller Group
present
Los Angeles, CA
Medical Center Telecommunications Specialist
present
- Provides general information and assistance to callers regarding hospital hours, procedures, or departments
- Answers and completes incoming calls. Directs calls to individuals or departments in accordance with established procedures. For
- Services and maintains equipment in proper working order. Responsible for monitoring door alarms, door access, reporting alarms from printouts on refrigerated medication and blood related equipment
- Services and maintains equipment in proper working order
- Maintains and updates information database and a variety of statistical reports reflecting the number of calls received, call distribution, and client data
- May function as lead operator in the absence of the supervisor
- Records changes in information in order to maintain familiarity with schedules, phone numbers, and other pertinent information
Education
Education
Bachelor’s Degree in Electrical Engineering
Bachelor’s Degree in Electrical Engineering
Harvard University
Bachelor’s Degree in Electrical Engineering
Skills
Skills
- Ability to react quickly to issues and address them quickly by following processes and procedures
- Ability to provide excellent customer service to internal and external customers
- Basic working knowledge of Microsoft Operating Systems (Windows 2008 R2, Windows 2012 R2, CentOS Linux, Windows 7 and Windows 10)
- Strong ethics and professionalism
- Working knowledge of Microsoft Office Suite. Ability to prepare power-point presentations, reports, and white papers
- Ability to research, evaluate and resolve customer issues and other problems in a professional manner
- KNOWLEDGE OF THE CONCEPTS AND PRINCIPLES OF PROJECT MANAGEMENT
- Broad knowledge and operational experience with commonly used DoD data and voice networks and transmission systems
- Ability to make timely and accurate decisions during normal operating conditions and critical situations
- Demonstrate current knowledge of and familiarity with the following
12 Telecommunications Specialist resume templates
Read our complete resume writing guides
1
Telecommunications Specialist Resume Examples & Samples
- Solid Fixed line Telecoms and Service delivery/relationship experience
- Technical Telecommunications and network knowledge is desirable
- Excellent verbal and written communications and presentation skills
- Contract negotiation experience
2
Telecommunications Specialist Resume Examples & Samples
- Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records
- Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery
- Assist Network Engineering with deployment of company LANs, WANs, Voice and wireless networks, including routers, hubs, switches, UPS, and other hardware
- Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
- Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
- Monitor network performance and troubleshoot problem areas as needed
- Provide network performance statistics and reports
- Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
- Participate in managing all network solutions
- Minimum of 4-6 years of hands on experience in Managing and troubleshooting Network in a Global setup
- Certification in Cisco CCNA at a minimum (CCNP a Plus)
- Experience in Cisco Routing and Switching
- Ability to handle/track/write/communicate RCA (Root Cause Analysis) documents
- Ability to react quickly to issues and address them quickly by following processes and procedures
- Excellent communication skills, both written and verbal (English)
- Must be willing to travel abroad for training if required
3
Telecommunications Specialist Resume Examples & Samples
- Bachelor’s Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
- 5+ years of experience working with Avaya and Cisco Call Manager (CUCM) technology
- Experience working with VoIP technologies, hardware and software deployed in a large enterprise (30,000+ users) environment is required
- Avaya management console certification is preferred
- Candidate should possess excellent communication skills (oral and written)
4
Telecommunications Specialist Resume Examples & Samples
- Bachelor's degree in Electrical Engineering or a Telecommunications related technical discipline
- Minimum 10 years primary job experience in two or more of the areas of telecommunications system design, telecom program/project management, telecommunications systems performance and acceptance testing, and network operations management in multiple sub-disciplines of telecommunications systems and operations in the military or other comparable civilian position
- Broad knowledge and operational experience with commonly used DoD data and voice networks and transmission systems
- Broad experience in general military command and control operations and supporting DoD C4I systems including identifying critical mission systems, their vulnerabilities and the impact on the broader strategic, operational and tactical implications on higher DoD or National level missions
- Working knowledge of Microsoft Office Suite. Ability to prepare power-point presentations, reports, and white papers
- Must be knowledgeable in the handling, storing, safe-guarding, and destruction of COMSEC materials
- TS/SCI Security Clearance required
- Optical transport networks
- SONET/SDH, ATM, IP, and TDM protocols, equipment and networks
5
Telecommunications Specialist Resume Examples & Samples
- Network and Systems Administrator experience
- PC maintenance experience
- Video Teleconferencing Systems operation experience
- Switching systems experience
- Radio systems equipment operation and maintenance experience
- Inside plant cabling experience
- Telecommunications equipment operation and maintenance experience
- Required Schooling: Bachelors, Associates Degree, military certificates of training, or 3-5 years equivalent work experience in the above areas
- Candidate must be a US Citizen and possess a current TS SCI clearance and be eligible to obtain and hold special accesses
6
Telecommunications Specialist Resume Examples & Samples
- AS in Electronics Technology or Engineering discipline (Alt: HS/HS Equivalent + USN “C” school or equivalent + 4 years experience)
- 6 years practical experience in electronics (Alt: HS/ HS Equivalent, USN “C” school or equivalent & 10 years experience)
- Active Top Secret clearance (US Citizenship Required)
- Technical certifications in electronics, communications or computer networks, such as BICSI ITS Technician
7
Telecommunications Specialist Resume Examples & Samples
- AS in Electronics Technology or Engineering discipline (Alt: HS/HS Equivalent + USN “C” school or equivalent + 2 years experience)
- 12 years practical experience in electronics (Alt: HS/ HS Equivalent, USN “C” school or equivalent & 14 years experience)
- Additional experience in related disciplines
- Technical certifications in electronics, communications or computer networks
8
Telecommunications Specialist Resume Examples & Samples
- Install, operate and maintain portable and vehicle mounted router and switch based networks which utilize Windows Operating Systems and software suites; Type I encryption; Voice Over Internet Protocol telephony; secure telephony; and video teleconferencing
- The candidate must have working knowledge of handling procedures for Controlled Cryptographic Items
- The candidate must have basic Category 5/6 network, coaxial, RF, and AC/DC wiring skills
- Programming and operating land mobile UHF/VHF radios; Tactical Satellite Radios; Mobile Satellite Radios; and Ku, X and Ka band VSAT terminals
- Operate mobile command post vehicles
- Communicate effectively with all levels of U.S. Government including law enforcement and DoD personnel
- Must be able to report within 1 hours of recall notification
- Must be capable of maintaining, integrating and deploying the following
- Motorola handheld, mobile and consolette radios
- Cisco routers
- Cisco switches
- IDirect Modems
- Ku, Ha, and X band satellite equipment
- AN/PRC-117 and AN/PRC-150 Tactical satellite radios
- AN/PRC-148 handheld radios
- KG175D and KG-250 series encryption units
- STE and Viper secure telephones
- Encryption loading devices
- Secure Satellite and cellular phones
- Have a knowledge of telecommunications management
- Be able to develop and implement a communications plan
- Have a working knowledge of the operations within a Tactical Operations Center
- Have a working knowledge of a Video Teleconferencing System
- Must be able to obtain a Current Top Secret clearance, or interim clearance at contract performance start date, with the ability to attain Sensitive Compartmented Information (SCI) access
- Must be U.S. Citizen
- Must have a High school diploma, or equivalent
- Must be willing to take and pass a polygraph test
- Must be willing to take a drug test prior to obtaining SCI access
- Must be able to serve in a recall status with mission ready response time of one (1) hour from time of notification
- Must have documented experience in telecommunications and communications
- Must have a valid motor vehicle operator’s permit with the ability to obtain a Class “A” Commercial Driver’s License, if required
- Must have a current U.S. passport
- Must have the ability to carry equipment up to 70 lbs
- Must possess outstanding oral and written communication skills and be self-motivated
- Must have Five (5) years’ experience as a telecommunications, communications systems technician
- Must be willing to carry a mobile phone/pager 24/7 for immediate recall
- Experience with DOD and/or other government agencies’ communications planning
- Experience as a military telecommunications operator/maintainer and/or electronic technician
- Extensive participation in joint operations and/or federal law enforcement operations
- Demonstrated experience with the operational procedures used for Tactical Operation Centers (TOC) or equivalent operational centers
9
Telecommunications Specialist Resume Examples & Samples
- Experience providing support on a 24/7 rotational, in all areas of the telecommunications spectrum
- Knowledge of operations, technical and security of a 24/7 Crisis Communications Facility
- Knowledge of telecommunications software/hardware and monitoring systems
- Familiarity with various communications equipment to include switches, routers, servers, STE, IDNX, leased line, cryptographic and UHF radio equipment
- Ability to maintain integrity of multiple high-speed data links
- Experience providing VIP communications support to senior government officials
- Ability to handle multiple tasks during emergency situations
- Systems Operations Center / Network Operations Center experience
- Incident and event management experience
- Rotational schedule experience
- Familiarity with Agency Communications Protocols
- Ability to travel internationally / Experience traveling OCONUS
- Experience supporting executive-level Staff Officers
10
Telecommunications Specialist Resume Examples & Samples
- Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors
- Ability to troubleshoot digital and analog telecommunications circuits
- Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation
- Maintains customer rapport by listening to and resolving concerns; answering questions
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt
- Updates job knowledge by participating in educational opportunities; reading technical publications
- Experience with Corning Fiber Optic Cables. Fusion Splicing and use of an Optical Time-Domain Reflectometer
- Due to the requirement for 24/7 telecommunication operations, the Telecommunication Specialist may be recalled after hours
11
Telecommunications Specialist Resume Examples & Samples
- Considerable knowledge of managing the installation, configuring, operating, testing, troubleshooting and maintaining of automated information systems, transmission systems, and infrastructure support systems
- Considerable knowledge and ability to operate and maintain some or all of the following
- Installs, maintains, manages and/or repairs carrier systems (WANs) and their constituent components
- Maintain technical and medical eligibility to serve worldwide to meet the needs of the mission
- Provide communications security guidance and support
- Provide support for, and maintenance of, applications software
- Provide troubleshooting assistance for carrier systems, customer premises equipment or utility equipment (diesel generators, chilled water systems, air handlers, electrical switchgear, etc.)
- Previous Field and/or Base Station Experience in hazardous/dangerous areas
- Working knowledge of existing customer regulations
- Training: First-line customer support for installation, maintaining and operating equipment and understanding overseas security requirements
- Knowledge of customer equipment with unique experience in Telecommunications and Information Systems Installation, Operation and Maintenance
12
Telecommunications Specialist, Senior Resume Examples & Samples
- Interface and attend meetings with the Fort Hood NEC
- Generate and track work orders
- Trouble shoot and isolate network and telephone issues
- Run cables and wires
- Must possess experience in communications software, hardware or networks
- Specific experience required includes protocol analysis, knowledge of OSI protocol (TCP/IP, X.25.X 400, and X.500)
- Experience with ATM, frame, relay h bridges, routers, gateways, FDDI, and UNIX operating systems is required
- Requires Computing environment certification (Microsoft Certified Professional)
- Requires CompTIA Security+ certification
- CNE or ECNE experience is desired, as well as supervising the operation and maintenance of communication network systems, mainframe, mini or client/server based
- Must have a minimum of an active SECRET security clearance with the ability to obtain and maintain a TOP SECRET security clearance with Sensitive Compartmented Information
- Must be deployable/be able to travel up to 75% of the time
13
Telecommunications Specialist Resume Examples & Samples
- Experience with functional roles above. Top Secret/SCI with polygraph
- Must have tactical communications experience. Customer TISO experience
- Ability to obtain the client weapons certification prior to travel
14
Telecommunications Specialist Resume Examples & Samples
- Troubleshoot, install, operate, maintain, document and administer the PTF
- Operate and maintain USCENTCOM HQ fixed and deployable IT systems to include transmission systems, hardware and software associated with long-haul communications and tactical network infrastructure equipment
- Install, troubleshoot, repair and maintain telecommunications equipment
- Provide reports, complete requests for new service, determine methodology for restoration of communication services and determine appropriateness of moderate equipment changes or modifications, switches, test trunks and links. Install communication circuits
- Plan, engineer, install, configure, activate, and report new circuits
- Implement a facility qualification program and report status to Branch
- Promina/IDNX
- KG-175A/KG-175D
- KIV-7M
15
Telecommunications Specialist Resume Examples & Samples
- Experience with USG message formats
- ACP127
- ACP127S
- ACP127M (JANAP128)
- DOI
- DOI Special
- SOCOMM Data Format
- INTRA-Office Data Format (IDF)
- SOCOMM Narrative Format
- SOCOMM Narrative Special Format
- Knowledge of Routing Indicators
- A good understanding of world geography
- An interest in current events
- The ability to work closely with other communications professionals and the customer community
- Message Relay System (MRS)
- Message Handling Facility (MHF)
- Automated Communications Terminating/Originating Replacement (ACTOR)
- Enterprise Messaging Services (EMS)
- Lotus Notes databases and e-mail
16
Telecommunications Specialist Resume Examples & Samples
- Must be available to travel immediately at time of award
- Minimum 3 years of fielding experiences integrating the COMSEC equipment including the KG-175A, KG-175D, KG-250, KG-255, and KIV-7M
- Experience working with local area network systems and technical infrastructure communication issues
17
Telecommunications Specialist Resume Examples & Samples
- Managing day to day IT operations team related to IT service delivery such as Plain Old Telephone Service (POTS), Analog, DSL, ISDN and VoIP telephony
- Coordinating and administering various assignments related to providing cellular service, i.e., long distance, calling cards services, commercial long distance, and toll free number service, and cellular phone service
- Establishing and maintaining liaison with field staff to ensure customer service needs are addressed in a timely and efficient manner; AND
- Experience in supporting communications systems, procedures, and requirements that demonstrate knowledge of current IT policies and technologies
18
Telecommunications Specialist Resume Examples & Samples
- Developing and recommending new methods to make daily operations more efficient
- Diagnosing and resolving L2/L3 telecommunication equipment and telephone line problems
- Working closely with the Service Desk to ensure all Voice Incident and Request SLAs are being met
- Maintaining network documentation including lines, equipment, circuit ID's and security lines
- Coordinating service calls with telecommunication carriers and vendors
- Reading and interpreting telephone topologies, circuit diagrams and electrical schematics
- Participating in technical reviews for production changes and projects to verify 'intent of change' is carried out
- Planning, designing and recommending business processes to improve and support business activities
- Participating in meetings with business partners to gather and document requirements and exploring potential solutions to production issue and projects
- Providing input into developing and modifying systems and business applications
- Documenting detailed specification and flowcharts for implementation of new systems or modification to systems
- Creating test scenarios, developing test plans, and assisting in analyzing test results in order to verify that requirements are incorporated in to the system design of the business application
- Providing end-user training of telecommunications and business application features and functionality
- Maintaining current knowledge of relevant telecommunication and call center technologies
- Responding to emergencies and outages during off hours
- Assuring compliance of the telecommunication environment with security standards and polices
- Working closely with vendors and carriers to resolve telecommunications and call center related issues
- Working closely with Information Technology departments on a regular basis as required to support various telecommunication technologies and call center applications
- Associate's degree (Business or Technical)
- 1+ years of experience in telecommunications with PBX and VoIP system planning, maintenance, billing, and problem resolution
- Working knowledge of VoIP systems and technology and voicemail systems
- Experience with supporting call center applications
- Thorough experience with the inner workings of the telephone system and its peripherals
- Bachelor's Degree (Business or Technical)
- Experience with Avaya platform/equipment (Avaya Gateway(s), Avaya S8800 server(s) with local survivable processor(s) (LSP), Media modules, Avaya VoIP telephone sets)
19
Telecommunications Specialist Resume Examples & Samples
- Provide 24 x 7 Tier II and Tier III systems administration support for EMS messaging systems
- Ensure delivery and confirmation of all organizational messages
- Maintain backup reliability by routine review of practices, policies, and procedure
- Communicate problems and concerns to Tier III and EMS programmers and engineers
- Document problems and ensure proper action is taken
- Log all negative or positive significant and unusual events and all customer contacts that occur on shifts in the station logs (MWO or MSA)
- Ability to think in a logical manner
- Basic working knowledge of Microsoft Applications (Access, Excel, PowerPoint, Word, etc.)
- Possess a demonstrated knowledge of organizational communications, communications methods, organizational message flow, formal writing style, and an in-depth knowledge of common terminology and acronyms
- Possess the ability and confidence to professionally represent the branch through public speaking
- Working knowledge of computer hardware and hardware functions (switches, routers, servers, etc.), troubleshooting, and pinging devices
- Working knowledge of writing trouble tickets and help desk procedures
- Working knowledge of Lotus Notes (including Domino server and Domino Admin)
- Working knowledge of Windows and Linux systems administration to include restarting servers and services
- Basic familiarity with enterprise monitoring tools
- Experience with after action reports
- Some higher education in IT related coursework
20
Telecommunications Specialist Resume Examples & Samples
- Troubleshoot, operate, and maintain systems composed of microwave, fiber, two-way radios, leased circuits, cell modems, VSAT’s, SCADA radios, terminal servers, digital multiplexers, PBX/Call Managers, and alarm systems by various manufacturers (Alcatel, Aviat, NEC, Harris, Newbridge, Nortel, MDS, Cisco, DPS Telecom, etc.)
- Provide reliable and efficient telecommunications services to the offices and field sites located within Kansas and provide assistance and for sites on the OPPL pipeline
- Install, test, and maintain all telecom and network equipment located within their assigned area of responsibility. This person will also be expected to occasionally work outside of their primary area of responsibility to assist other techs, help with projects, and to provide support while other techs are unavailable or busy
- Test and maintain on site DC power systems including batteries (12V, 24V, -48V), rectifiers, generators, fuse panels, solar panels and grounding
- Willing to work after hour’s on-call for response to equipment failures and emergencies with occasional unscheduled overtime
- Work closely with Telecommunications Engineers/Specialists in neighboring Williams’ locations to assure the reliable operations of the Company's Telecommunications assets at Conway and along the OPPL
- Interface with SCADA, Gas Control, Network Services, local operations and other support groups and outside vendors as needed
- Provide limited desktop and general IT support for personnel located at the Conway office location
- Possess a high school diploma or equivalent
- Be able to use computers and standard programs such as Windows, Outlook, MSWord, Visio, and Excel with requirement to learn other Windows and Non-Windows based programs
- Have at least ten (10) year of experience in Telecommunications operations and maintenance
- Familiarity with IP communications employing the Cisco product suite
- Candidate must be highly motivated and eager to learn
- Able to develop work schedules, possess excellent interpersonal skills and work with little or no supervision
- Be a team orientated individual, with the ability to work well with others
- Willing to travel using company provided vehicle. Overnight travel may occasionally be necessary
- Maintain a valid driver's license and a good driving record
- Be available for 24 hour call out. Must be willing to work overtime, nights, weekends, and holidays as required
- Be able to walk, bend, crawl, work in extreme heat, extreme cold, high noise, and enclosed spaces, while climbing ladders, and lifting items that weigh more than 50lbs
21
Telecommunications Specialist Resume Examples & Samples
- 463892700
- IAW the JTR and Air Force Regulations
- Knowledge of performance characteristics of telecommunications equipment, systems, services, transmission media, and frequency and spectrum to evaluate, devices, proposals, and approaches
- Knowledge of associated methods and techniques such as contracting procedures/legal requirements, cost analyses, and budgets
- Knowledge of basic frequency, spectrum and electronics theory and operating principles, the application of existing and planned technology to communication requirements, and equipment interoperability and compatibility
- Work may occasionally require travel away from the normal duty station. and/or holidays
- The employee may be required to travel on military and commercial aircraft. and/or holidays
- Recall to duty may be a requirement of this position. and/or holidays
- Overtime and/or emergency overtime may be required. and/or holidays
- Must be able to obtain and maintain a Secret Clearance
- 90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date of the announcement. Applicants may be referred for consideration as vacancies occur
- Your resume containing past employers names and detailed work experience
- Additional Required Documents (such as college transcripts, proper documentation of veteran's status, etc.) - A complete listing can be found under Required Documents
22
Telecommunications Specialist Resume Examples & Samples
- Knowledge of telecommunications technologies, system capabilities, and equipment operating characteristics
- Knowledge of administrative rule and procedures for telecommunications functions
- Ability to research, analyze, and prepare written telecommunications policies, reports, and procedures
- Ability to plan and execute work
- Ability to communicate effectively other than in writing
- Ability to communicate effectively in writing
23
Telecommunications Specialist Resume Examples & Samples
- As Required
- Please DO NOT send/fax/courier/email any applications or resumes to the National Guard Human Resource Office, YOU MUST apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource Office can only process materials received through USA Jobs
- Your resume and any other documents specified in the Required Documents section of this job announcement
- You must click the Submit My Answers button to submit your application package when you are done. Your Online Qualifications Assessment Questionnaire is not processed –and your resume is not attached – until you click the Submit My Answers button, even if USAJOBS says it sent your resume
- To make sure everything you submitted is successfully received and to verify your application is complete, follow these steps: Log into your USAJOBS account using the following link: https://my.usajobs.gov/Account/Login. Click on “Application Status”and then select the “more information” link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application
- Please Note: Your uploaded documents may take several hours to clear the virus scan process. Verify that all of your documents appear on the Details page with a status of Processed.**
- You can save your work and come back later. Just click both Save and Logout. To return to an incomplete application, log into your USAJOBS account and select Application Status. Choose the vacancy, and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete
- If you completed the occupational questionnaire online and are unable to upload supporting document(s), please follow steps 1 and 2 below
- To fax your documents, you must use the following cover page: http://staffing.opm.gov/pdf/usascover.pdf, and provide the required information. The Vacancy ID is 1915827
- If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Tuesday, March 14, 2017 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed
- POC
- Current Resume (For full consideration, please include job titles, starting and ending dates of related experience to include at least month and year. (e.g. January 2008-Present))
- Transcripts (if applicable)
- Miscellaneous
24
Telecommunications Specialist Resume Examples & Samples
- 465095800
- This position may require occasional non-emergency travel 5%
- Technical Proficiency
- Representing the Agency
- Teamwork and Cooperation
- Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action, that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, within-grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc
- Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information
- Are you a veteran? Submit Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty) or other acceptable documentation (i.e., a letter from your Command reflecting rank, dates of service, and type of discharge), which verifies veteran’s status and type of discharge, and/or documentation of service connected disability prior to the closing date of this announcement. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information
- You may be asked to provide a copy of your most recent performance appraisal and/or incentive awards
- Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your
25
Telecommunications Specialist Resume Examples & Samples
- 465095900
- Best Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis
- Well Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis
- Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis
- Are you a veteran? Submit Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty) or other acceptable documentation (i.e., a letter from your Command reflecting rank, dates of service, and type of discharge), which verifies veteran’s status and type of discharge prior to the closing date of this announcement. Those applying for 10-Point preference may fill out the SF-15 and/or provide documentation that demonstrates preference eligibility. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty service under honorable conditions, within 120 days after the certification is submitted by the applicant. This must indicate your dates of service, expected release dates, your rank, and confirm that you will be separated under honorable or general conditions. View more veterans' information
- Are you claiming special priority selection rights under the Agency Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP)? Submit
- A copy of your agency notice,
- A copy of your most recent performance rating, and
- A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location
26
Telecommunications Specialist Resume Examples & Samples
- Business travel (TDY) is required 10% of the time
- KNOWLEDGE OF THE CONCEPTS AND PRINCIPLES OF PROJECT MANAGEMENT
- KNOWLEDGE OF CONTRACT ADMINISTRATION PRINCIPLES AND PROCEDURES
- KNOWLEDGE OF SATELLITE COMMUNICATIONS (SATCOM) CONCEPTS, PRINCIPLES, PRACTICES, PROCEDURES, AND OPERATIONAL REQUIREMENTS
- ABILITY TO COMMUNICATE EFFECTIVELY
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process
- It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement
27
Supervisory Telecommunications Specialist Resume Examples & Samples
- 465828600
- 8E-AFPC-1927240-816462-RMS
- Work will occasionally require travel away from the normal duty station
- Knowledge of Command Post NC3 Systems and associated programmatic activities at the MAJCOM level as well as familiarity at the DoD and Air Force level
- Knowledge of safety and security regulations, practices, and procedures
- Ability to plan, organize, and direct the functions and staff of a small to medium sized organization
- Ability to communicate effectively, both orally and in writing
- Knowledge and familiarity with the Bomber, Tanker, Airborne Command Posts, Senior Leader and/or ICBM mission areas/systems such as: Defense Injection/Reception EAM Command and Control Terminal {DIRECT),
- The employee may be required to travel on military and commercial aircraft
- Recall to duty may be a requirement of this position
- Overtime and/or emergency overtime may be required
- The employee must obtain and maintain a security clearance as a condition of employment
- This is a testing designated position (TOP). The employee is subject to random drug testing and periodic polygraph examination as a condition of employment
- A master's degree is highly desired but equivalent years of experience may be deemed acceptable
- A minimum of five years' experience with NC3 Communications Systems is desirable
- Incumbent must possess knowledge and familiarity with the Bomber, Tanker, Airborne Command Posts, Primary Command Centers, Senior Leader and/or ICBM mission areas/systems such as: Defense Injection/Reception EAM Command and Control Terminal (DIRECT), Strategic Automated Command and Control System (SACCS), Minuteman MEECN program (MMP), Hardened Inter-site Cable System (HICS), Missile Radio, and Missile
- If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent". It is your responsibility to check the status and timestamp of all documents you submit as part of your application
- Additional Required Documents (see Required Documents section below). Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number
- Online Application (Questionniare)
- Resume - If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e. hours per week and month/year to month/year or month/year to present). Resumes that do not contain this information may be marked as insufficient and applicants may not receive consideration for this position
- SF-15, Application for 10-Point Veteran Preference, if applicable
28
Telecommunications Specialist Resume Examples & Samples
- 453903700
- Travel to other duty locations 15% annually
- Knowledge of Narrowband Satellite Systems and Operations
- Knowledge of Narrowband SATCOM Requirements, Architecture, and Plans
- Ability to Communicate
29
Rst-gs Telecommunications Specialist Resume Examples & Samples
- Requires a high school diploma or equivalent (G.E.D.); and,
- Applicant is required to have a minimum of 2 years customer service experience; and,
- Applicant must have multi-phone line experience; and,
- Computer and keyboarding experience is required; and,
- Applicant must possess a high level of concentration, memory retention, and attention to detail; and,
- The Applicant must be able to meet the physical requirements including the ability to do the following: view a computer monitor and read newsprint font style and size, hear in both ears, sit at a computer desk, work in varying light levels and perform repetitive upper body motions for an eight hour shift
30
Telecommunications Specialist Resume Examples & Samples
- Programs, installs, troubleshoots and applies complex features to Enterprise telephony systems and servers (including network & phone switches; windows & Linux operating systems). Must be able to troubleshoot IP Telephony from End User through network components to host/cloud. 2. Analyze telephony reporting systems to produce detailed reports, metrics and recommendations. 3. Provides proactive diagnostic and analytic measures to ensure system reliability and overall system health. 4. Coordinates and participates in the objective evaluations, integration, and deployment of telecom software, hardware, and vendor solutions. 5. Coordinate improvements to existing telecom procedures and documentations for efficient and cost effective delivery of highly available telecom services. 6. Provide recommendations to proposed telecom systems designs with respect to ease of installation, support and recoverability 7. Provide end user support and training for telephony systems. 8. Serves as a technical representative on projects related to the Enterprise telephony systems. Works with multiple projects with critical timeline constraints. 9. Acts as an incident and change coordinator, following ITIL-based processes, for the telecommunications department. Knowledge Skills Abilities
- In-depth knowledge of voice telecommunications and telephone systems including networking principles and voice communications over data networks (VoIP). 2. Understanding of network switching and routing as related to a Unified Communications and Voice over IP networks, including SIP, MGCP and H.323 protocol suites. 3. Possess intermediate level knowledge of call center programming, applications & methodologies. 4. Experience and skills with backups, operating systems, network & voice protocols in a large-scale network and telephony environment. Must have skills in hardware and software administration. 5. Experience working with collaborative cross teams (such as network, server and telephony vendors) Registration or Licensure Requirements
- Three (3) years of experience with telecommunications solutions, preferably Avaya. Two (2) years of project leadership experience in administering voice systems Graduation from an accredited four-year college or university with major course work in computer science, management information systems, electronic engineering, or a related field is generally preferred. Experience above the minimum requirements may be substituted for the education requirement on a year-for-year basis at the discretion of the hiring manager. Additional Information
31
Telecommunications Specialist Resume Examples & Samples
- 75% or Greater
- Business Travel in various locations throughout the U.S
- Knowledge of Telecommunication System/Equipment
- Skill in Oral Communications
- Ability to ensure procedures are enforced to ensure against security violations
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Information Computer Telecommunications Specialist Resume Examples & Samples
- Review requirements documents and develop test requirements
- Conduct interoperability certification testing
- Collect test data, perform data reduction and analyze data
- Develop test reports
- Review and analyze test reports and data by others
- Manage and maintain a UC test architecture
- Previous experience in a Defense environment
- Knowledge of interoperability certification process desired
- 08-10 years w/High School Diploma
33
Telecommunications Specialist Resume Examples & Samples
- Demonstrate current knowledge of and familiarity with the following: Fiber optic distribution systems Optical transport networks SONET/SDH, ATM, IP, and TDM protocols, equipment and networks Encryptions systems
- Experience in one or more of the following: DISN, DSN, DRSN, DMS SIPRNet, NIPRNet, JWICS, DSCS, Milstar, AFSCN, GMD, GPS, cellular, Microwave, and various other DoD and commercial architectures and SATCOM systems
- Experience working with DISA
- Recent course work and certifications in the broader area of Information Systems Security and networks such as Telecommunications Systems, VoIP Systems Security and, Certified Information Systems Security Professional (CISSP) certification
- Excellent written and verbal communication skills with the ability to prepare professional presentations, technical reports, and white papers for senior and executive leadership are essential
- Experience conducting vulnerability-based assessments similar to BSA’s
34
Telecommunications Specialist Resume Examples & Samples
- Ability to provide service and support for telecommunications operations
- Knowledge of electronic surveillance/telecommunications systems
- Ability to develop telecommunications strategies
- Knowledge of telecommunications procedures
35
Telecommunications Specialist Resume Examples & Samples
- Review wireless radio frequency assignment proposals of Federal agencies to determine whether these proposals, if approved, would result in conflict with existing frequency assignments
- Review frequency assignment proposals for compliance with applicable policy, regulations, and procedures, and recommend corrective action when necessary
- Review national rules, methods, policy, and procedures pertinent to the frequency assignment function
- Participate in a variety of forums, committees, or working groups
36
Telecommunications Specialist Resume Examples & Samples
- Ensures that all systems function at optimum levels and when necessary, appropriate corrective actions are immediately taken to prevent disruption. Whenever systems, programming or administrative changes to communications and voice mail services, such changes must initially be approved by the manager, and upon completion, properly documented
- Performs all necessary adds, moves and changes on all agency communication systems
- Tests all trunks, ensures continuity of services and reports and/or repairs any failures deemed necessary
- Coordinates with the local telephone company (Verizon) and oversees repairs on defective trunks
- Develops and maintains various database records to include station restriction and other records
- Administers various systems reports for individual stations and offices, long distance usage reports, and other reports as deemed necessary by the Manager
- Acts as the point of contact for all Agency voice communications, service installations, moves, adds, changes and repairs
- Maintains complete and current set of manuals and other documents, including reference and systems documentation manuals, records of access codes and pass codes used for entry and servicing the various systems, warrant documents, service schedules, and any other documentation used by and for the Agency’s telephone and telecommunication services
- Extensive knowledge in the area of telephone systems with regard to their function, compatibility and application in order to recommend selections
- Required to be knowledgeable of the policies of the federal General Services Administration and the District’s Department of Administrative Services as well as sources of technical data in order to determine various avenues of attaining communications goals
- Specific knowledge of telecommunication operation techniques, including digital and analog communications specifications to be able to determine if products or features of products offered by vendors are consistent with the Agency’s requirements
- Required to have the ability to analyze and resolve complex telephone and telecommunication issues
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Medical Center Telecommunications Specialist Resume Examples & Samples
- Answers and completes incoming calls. Directs calls to individuals or departments in accordance with established procedures. For
- Provides general information and assistance to callers regarding hospital hours, procedures, or departments
- Records changes in information in order to maintain familiarity with schedules, phone numbers, and other pertinent information
- Services and maintains equipment in proper working order
38
Telecommunications Specialist Resume Examples & Samples
- You may be expected to travel for this position
- Your resume showing work schedule, hours worked per week, dates of employment and duties performed
- Other supporting documents: Transcripts
39
Medical Center Telecommunications Specialist Resume Examples & Samples
- Answers and completes incoming calls. Directs calls to individuals or departments in accordance with established procedures. For emergency situations, initiates procedures, notifies the appropriate response teams(s) and follows-up to ensure appropriate response occurred
- Maintains and updates information database and a variety of statistical reports reflecting the number of calls received, call distribution, and client data
- Services and maintains equipment in proper working order. Responsible for monitoring door alarms, door access, reporting alarms from printouts on refrigerated medication and blood related equipment
- May function as lead operator in the absence of the supervisor
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Telecommunications Specialist, GS Resume Examples & Samples
- Formulates plans and coordinates installation of all wireless communications systems
- Develops and evaluates performance data on Region’s communication systems
- Studies and evaluates new or revised communication equipment, related systems, and test methods
- Provides technical consultations services to Area Offices during installation and testing of new or diagnosing problems with existing equipment
- Prepares, maintains, reviews, and distributes documentation of Region’s communication facilities to include O&M guides, data sheets, manufacturer’s literature, field prepared test reports, and radio path survey results
- Climbs communication towers up to 165’ to review the installation of antennas, cabling, and tower ground buss bars are compliant with Motorola R56 standards
- Up to 50% travel required
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Telecommunications Specialist Resume Examples & Samples
- IT Service Desk, IT Help Desk, IT Call Center and/or technical support/repair experience
- DHSMV TAC Technician experience
- Using enterprise ticketing tools, Windows Admin Tools (Active Directory) and troubleshooting tools (Remote-Desktop, Anti-Virus)
- Knowledge and experience of customer service principles
- Excellent Verbal Communication Skills
- Knowledge and experience working with Windows 7, 8 & 10 operating systems
- Knowledge of desktop and network hardware, and software
- Knowledge and experience working with desktop productivity applications, including Microsoft Office Suite, Outlook, and Adobe
- Ability to handle multiple priorities
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Telecommunications Specialist Resume Examples & Samples
- Develops the conceptual plan and design to meet the general needs of the organization and assists the NA in developing a detailed network communications plan, including rollout
- Utilizes a variety of business and technical skills to implement detailed project plans and ensure the successful integration of the organization’s communications backbone, including all related hardware, software and third-party vendor interaction
- Communicate effectively with end users and/or business line managers regarding the status of their requests
- Setup users on telephone switch, including voicemail
- Work independently to resolve day-to-day issues
- Be the Telecom project lead on Telecom projects
- Perform Root Cause Analysis of Telecom Incidents
- Bachelor’s degree (BS/BA) or equivalent in Computer Sciences, Business Administration, or related field preferred
- 3+ years experience in telecommunications environment preferred
- Strong oral and written communication skills with the ability to translate technical data
- Strong initiative and the ability to work independently
43
Avaya Telecommunications Specialist Resume Examples & Samples
- Interfaces with the Manager, IT Customer Service, the Network Administrator (NA), the Services Engineer (FSE), and other members of the Information Technology (IT) group to identify and translate the needs of the organization into telecommunications strategies, designs, and enhancements
- Provide telecommunications support and troubleshooting, as needed, on all telecom systems
- Review, recommend, and jointly develop voice and data implementation plans, system equipment specifications, and organization telecommunication standards – including hardware and configuration
- Provide advice and counsel on the installation, setup and configuration of the necessary hardware including switches, phones, workstations, and external services
- Confer and review voice and data network requirements and standards with end-users, managers, and other members of the IT group
- Program auto attendants, vectors, skills based routing, maintain and support PBX and ancillary technology software, media channels and devices
- Assist in the training of Trainers for Telecommunications systems. Prepare Training material for Telecom systems
- Other duties may be assigned
- Good analytical skills, especially in a telecommunications field
- Strong problem solving skills, especially in a technical environment
- Certification in a leading telecommunications hardware/software package is preferred
44
Telecommunications Specialist Resume Examples & Samples
- Communicate problems and concerns to Tier III EMS programmers and engineers
- Log all negative or positive significant and unusual events and all customer contacts that occur on shifts in the station logs
- Basic working knowledge of current Microsoft Operating
45
Telecommunications Specialist Resume Examples & Samples
- Basic working knowledge of Microsoft Operating Systems (Windows 2008 R2, Windows 2012 R2, CentOS Linux, Windows 7 and Windows 10)
- 10 Years of job related experience and High School/GED diploma
- 8 Years of job related experience and Associate degree
- 4-7 Years of job related experience and Bachelor’s Degree
- 3 Years of job related experience and Master’s degree
- 2 Years of job related experience and Doctorate
- Experience with after action reports, SitReps, and SPOT reports
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Telecommunications Specialist Resume Examples & Samples
- Knowledge of a wide range of wireless communications theories, concepts, principles, practices, procedures, policies, standards, operational requirements
- Knowledge of operational and performance characteristics of wireless communications to develop procedures/policies/practices for local use
- Knowledge of performance characteristics of wireless communications equipment, systems, services, and transmission media to evaluate devices, proposals, and approaches
- Knowledge of basic electronics theory and operating principles, the application of existing and planned technology to communications requirements, equipment interoperability and compatibility
47
Telecommunications Specialist Resume Examples & Samples
- Occasional travel may be required for this position
- Knowledge of operating principles and characteristics of aircraft communications
- Knowledge of airborne communications systems comprised of digital data processing systems, a central processing unit, and auxiliary systems on-board test systems
- Skill to operate and maintain flight plan and navigational data onboard SCNS computers i.e.: Inertial Navigation System (INS) and Global Positioning System (GPS)
- Skill to monitor/analyze operating conditions, diagnose problems, determine alternate procedures and/or initiates corrective action
- Ability to effectively operate and maintain all communication systems
48
Telecommunications Specialist Resume Examples & Samples
- Acceptance of any military technician position may cause the termination of entitlements and eligibility for all military bonuses and student loan repayments. For further information you must contact the appropriate military education office
- You may lose consideration for the position if your application does not include all the information and/or documents requested on the vacancy announcement
- Veteran's preference does not apply to positions in this agency
49
Telecommunications Specialist Resume Examples & Samples
- Responsible for performing operations duties associated with terrestrial and satellite based telecommunications systems and associated status reporting
- Perform configuration management of all assigned telecommunications systems (AN/GSC-52AV2 (X-Band), AN/FSC-78CV2 (X-Band), three AN/FRC-181 (Milstar SHF, UHF and EHF) satellite earth terminals systems, AN/PRC-117 (UHF) and AN/ARC-210 (UHF) radios)
- Monitor and analyze a wide range of communication circuits, systems, and networks using appropriate test equipment. Responsible for formal operational status reporting to management regarding 55 Strategic Communications Squadron nuclear command and control circuits, networks and systems
- Provides formal and informal on-the-job training to assigned military and civilian personnel.Ensures continued compliance with Air Force Instructions, Technical Orders, DISA Circulars, USSTRATCOM Instructions, Department of Defense Instructions and local requirements
- Thorough working knowledge of satellite power, frequency, bandwidth utilization and the power sharing properties of a satellite transponder
- Ability to communicate effectively both orally and in writing to identify, direct, or coordinate actions required in providing needed service
- The incumbent will work on rotating shifts, weekends, holidays, and must remain on duty regardless of weather conditions or base closure
- Overtime or emergency overtime may be required
- This is a drug testing position. The incumbent is subject to random testing for drug use
- The employee must possess normal color vision, full manual dexterity, normal hearing and be capable of climbing antennas
- The employee must maintain certification in accordance with Technical Order (TO) 00-33A-1001 Nuclear Continuation Personnel Evaluations requirements for protection level 1-nuclear assets
- This position is designated mission essential based on local conditions Mission essential personnel report for duty at normal times when the base is closed or delayed reporting, and remain on duty during phased or early release
- This position is a mission critical position and cannot be vacated during national emergency or mobilization without seriously impairing national security level missions
- Assume responsibilities of the Station Manager when the senior person on site
- This position is emergency essential (E-E). The incumbent must meet all requirements of E-E positions and may be required, as a condition of employment, to take a series of vaccinations and annual boosters to immunize against anthrax and other diseases. During a crisis, the incumbent or designated alternate must continue to perform the E-E duties until relieved by proper authority. The same will be required to take part in readiness exercises. This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively. This meets the criteria of an E-E position and requires that the incumbent or designated alternate to be removed from any military recall status
50
Telecommunications Specialist Resume Examples & Samples
- Knowledge of a wide range of telecommunications theories, concepts, principles, practices, procedures, policies, standards, and operational requirements
- Knowledge of operational and performance characteristics of telecommunications equipment, systems, services, and transmission media to develop procedures/policies/practices for local use; and evaluate devises, proposals, and approaches
- Knowledge of associated methods and techniques such as contracting procedures/legal requirements, cost analysis, and budgets
51
Lead Telecommunications Specialist Resume Examples & Samples
- VTC Infrastructure, Design, Training, Plan, organize, and coordinate VTC and presentation support for the Headquarters. The employee is responsible for designing the VTC infrastructure and network to ensure the proper ports are open and in compliance with DoD cyber guidance. Responsible for ensuring border devices such as Real Presence Active Director, NIPR/SIPR VTC firewalls, and gatekeepers are correctly configured and appropriately documented
- Multimedia Operations and Support. Operate, schedule, set-up, coordinate, and train aspects of Unclass, Secret, and JWICS Video Teleconferencing. Sets-up, positions, synchronizes, and operates various types of VTC cameras, projectors, LCD displays, computers, monitors, and multimedia equipment
- Leads a multi-functional team of VTC Specialist. Coaches, mentors, provides technical oversight of, and train standard communications personnel assigned to N-NC
- VTC Subject Matter Expert. Serves as subject matter expert and technical authority for NORAD & U.S. NORTHCOM telecommunications systems, i.e., video teleconference. Ensures N-NC VTC ports and protocols are interoperable with subordinates, components, regions and non DoD partners
- Knowledge of Multimedia Operations and Presentations systems to include set-up, operations, applications, and theories of use. Knowledge and skills to evaluate component and subordinate commands requests requiring VI/Multimedia, video equipment systems and other interfacing electronic media communication systems
- Knowledge and ability to understand general user requirements, coordination and planning to establish a plan for implementation of user requirements and for reviewing plans and telecommunications policies and procedures
- Knowledge and skills are required to introduce new or revised concepts and procedures into the commands' multimedia resource management program. Knowledge of and ability to apply standards and established VTC and presentations methods, procedures and techniques
- Extensive knowledge of various telecommunications and visual information support techniques used in providing technical advice and staff guidance to the command. Ability to think creatively to find technical solutions to VTC and presentations equipment compatibility problems
- Ability to respond to communication and telecommunication problems and findings and develop procedures to control and assist with managing the VTC program. Explain limitations, procedures, and techniques for VTC and presentations, to include demonstrations when required. Knowledge of a specialized nature is required for telecommunications equipment and practices, characteristics, and digital and analog signaling
- Expert knowledge of video architecture, design, ports, protocols, firewalls, gateways, and multi-point conferencing units. Ability to effectively communicate orally and in writing in order to maintain effective working relationships with customers. Expert knowledge of common and specialized equipment to include VTC equipment, CRESTRON & AMX controllers, LCD projectors and displays, video recorders, computer imaging equipment, DVD & Blu-Ray players, and other digital VI equipment in support of the video teleconference
- Ability to obtain and retain a Top Secret clearance
- This position is a drug-testing designated position. Drug testing is a condition of employment and the incumbent will be selected for random drug testing
- A communication degree is desirable
- Certificated Cisco Certified Network Associate (CCNA)
- Certified Video Engineer (CVE)
52
Telecommunications Specialist Resume Examples & Samples
- Apply knowledge of the Division of Telecommunications rules, policies, plans, regulations and procedures in processing Communications Service Authorization (CSA) forms and Communications Service Authorization and Billing (CSAB) system forms. Review forms submitted by others for processing, and determine if requests are justified. Discuss forms with preparer, if necessary and complete own actions regarding form in an expedient manner. Approve valid requests on behalf of the Division of Telecommunications as assigned
- Coordinate any corrections, additions, or changes to documentation submitted with the requesting agency
- Prepare CSA and CSAB forms when necessary for network features and facilities when directed by engineering staff or supervisor with few clerical errors and few technical errors. Review own work for accuracy. Approve forms on behalf of the Division of Telecommunications. Use the automated CSA and CSAB systems to process existing requests and to prepare new requests
- Work with Division personnel, to include DIVTEL field Consultants when necessary, for information and coordination purposes. Apply technical knowledge and skills related to telecommunications in accomplishing communications project work and everyday network work
- Determine alternative courses of action for correcting problems with existing end-user systems. Work with engineering personnel to assist in the design of these systems. Work with engineering personnel or supervisor to prepare estimates for communications projects
- Assist engineers and supervisor with network related projects, as assigned, in addition to routine network functions
- Provide support for engineering personnel and assist less technical personnel with assistance and guidance on technical information necessary for fulfillment of their duties associated with the tasks above
- Maintains documents and reports as necessary to substantiate and verify activities pertaining to the SUNCOM network
- Assist in training lower level telecommunications specialist in standard operating practices. Attends training classes/seminars as directed
- Participate in network related projects, as assigned, in addition to routine network management functions
- Provide necessary assistance to the agency Continuity of Operations Plan (COOP)
- Ability to work an 8:00 am to 5:00 pm (Monday - Friday) work schedule
- Attendance is an essential function of this position
- Knowledge of advanced Telecommunications terminology and procedures
- Ability to communicate effectively orally and in writing with vendors, peers, supervisors, technical staff, and users
- Ability to verify data for accuracy and completeness
- Ability to make decisions and work independently
- Ability to work collaboratively in a team environment, and to establish and maintain effective working relationships
- Ability to complete work assignments on time and work with other technical staff
- Ability to provide excellent customer service to internal and external customers
- Ability to research, evaluate and resolve customer issues and other problems in a professional manner
- Ability to determine priorities
- Ability to make timely and accurate decisions during normal operating conditions and critical situations
- Ability to apply rules, regulations, policies and agency procedures
- Three years’ work experience in telecommunications
- Skill in operating a variety of online processing systems
- A bachelor’s degree in Information Technology, Computer Information Systems, or related field
- Four to Five work experience years in telecommunications
- Four to Five work experience years in Customer Service
- Experience managing telecommunications projects
- Experience with Microsoft Office Suite (Word, Excel, Access, PowerPoint)
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Senior Telecommunications Specialist Resume Examples & Samples
- Provides senior-level support and coordination required in the planning, design, and servicing of telecommunications systems
- Participates in the formulation of short and long-range telecommunications plans
- Maintains database records and inventories of service calls, security, and equipment at all sites
- Performs software maintenance affecting 800 numbers, and Call Management System
- Participates in the development of procedures; provides guidance and leadership to other specialists; manages projects as needed
- Monitor and work within a team environment to resolve system alarms and error reports
- Perform basic moves, add and changes in coordination with other departments
- Assist in developing and refreshing process documentation supporting the telecommunications knowledge base
- 5+ plus years of experience with Avaya telephony infrastructure administration field
- Experience with Avaya Core Telephony Products: Aura Communications Manager 6.3, AES, CMS V18, Avaya OneX Communicator IP Softphone, Avaya OneX IP Agent,
- Experience with configuration, support, of Avaya Aura Contact Center Enterprise Elite applications and solutions in both VoIP and TDM environments
- Experience with Avaya Vector programming utilizing Vectoring attributes for call routing
- Experience with Avaya Center Vu CMS administration. Creating reports and troubleshooting contact center reporting issues
- Experience with Avaya Application Enablement Services (AES) administration
- Experience with the NICE Perform 4.1 recording environment
- Experience with AT&T Rout IT Application involving multiple locations with large toll free number inventory consisting of lines with multi allocation points and diverse menus
- Experience with Avaya’s Best Service Routing
- Avaya IP Agent Screen Pop experience is a plus
