IT Specialist Resume Samples

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H Krajcik

Henderson

Krajcik

8706 Benny Street

Dallas

+1 (555) 594 8465

8706 Benny Street

Dallas

Phone

p +1 (555) 594 8465

Experience Experience

Los Angeles, CA

IT Specialist

Los Angeles, CA

Grimes Group

Los Angeles, CA

IT Specialist

Uphold integrity of all internal processes (incident management, major incident management, problem management, change management, etc.)
Create, Manage, and maintain the Work Management metrics for the EMS group
Ensure IT compliance for global infrastructure services (e.g. antivirus, license management, incident management, Security, Asset Management)
In conjunction with the Solution Architect, assist the Application Owner and Application Manager by providing effort estimates for new projects and initiatives
Tests SharePoint sites to assure they are working at optimum capacity, to correct errors and to make necessary adjustments
Working with the Development. Operations and Business teams in the software development lifecycle for all Grid Computing and related technology projects
Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications

Houston, TX

Associate IT Specialist

Houston, TX

Jakubowski-Mohr

Houston, TX

Associate IT Specialist

Provide user assistance with network connectivity, administer local building networks, manage DNS and DHCP for departmental networks
Performs regular maintenance and support of workstations, servers, and virtual machines. Includes maintaining the health and performance of databases
Consult with users on installation and use of software applications which also interface with network connections, and optimize systems for best performance
Manage internal or third-party developers who are building customizations for Appirio IT use
Performs patch management of all systems without compromising the validated state of systems and minimizing any issues resulting from patches
Manage facility-specific wireless network and telephone systems
Work with users to develop Salesforce.com reports and dashboards

present

Houston, TX

Senior IT Specialist

Houston, TX

Jacobson-Yundt

present

Houston, TX

Senior IT Specialist

present

Understands and applies the various IT methodologies which include project management, development, service management and system architecture
Maintaining the servers and development suites used throughout the Software development lifecycle
Providing coordination and planning of non-functional and performance testing
Providing technical assistance to the planning and coordination of the test environments for release and production support
Develops effective work relationships within departmental and functional lines with business users and other
Maintaining and developing environments for automated testing of our Software products
Developing automated acceptance and unit test for the agile team

Education Education

Bachelor’s Degree in Computer Science

Illinois State University

Bachelor’s Degree in Computer Science

Skills Skills

Microsoft Certified Solutions Expert (MCSE) in Messaging
MAPI; SMTP Gateway; ActiveSync; ActiveDirectory; System Center 2012 Configuration Manager; Windows Server 2012, 2008, 2003; MS Operations Manager 2007; Configuration Manager 2007; MS Application Virtualization; MDOP; Cluster Servers; Hyper-V; VMware ESX server; HP server hardware and networking (LAN, WAN, VPN, DMZ, LoadBalancing); Quest Migration Manager Tools for Active Directory
ITIL Foundation Certificate
Advanced problem determination skills to identify and resolve problems running in a large complex environment
Exchange server upgrades, migrations and mailbox administration
Security and compliance investigations and audit handling
Comfortable with working in a fluctuating work environment (low and high point periods of activity)
Preparation of reports, summaries, technical proposals and presentations to technical peers
Ability to lead the technical triage & root cause analysis of a Major Incident
Ability to manage vendor relationships against Bank objectives

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IT Specialist Resume Examples & Samples

Performing High Level Application Design
Performing Detailed Application Design
Define development specifications and identify system modifications required to meet performance objectives
Ensure design has traceability to business requirements
Advise and provide expert knowledge on the technical feasibility of the proposed deliverables
Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
Work with Developers to ensure that the detailed technical design is fully understood and the development initiatives are in line with the intended design
In conjunction with the Solution Architect, assist the Application Owner and Application Manager by providing effort estimates for new projects and initiatives
Comply with the system development life cycle (SDLC) and project management methodology (PMLC)
Consult on development of the System Requirements Specification (SRS) with Business Analysts
Provide technical leadership during the life of a project/initiative
Review application and technical design deliverables throughout development to ensure quality and requirement traceability
Lead and conduct code reviews to ensure quality, standards compliance, reusability and ease of maintenance

IT Specialist Resume Examples & Samples

Working with the app owners trying to plan their tasks
Being involved or consulting on every project
Responsible for reviewing/estimating almost all intake items

IT Specialist Resume Examples & Samples

The Solution Designer will lead the design and development of quality web services that follow best practices and TD technology and architecture standards
Prime contact with technical experts, project teams, business and outside vendors, providing leadership, guidance and direction
Work independently and often autonomously as the senior or lead developer and coach/guide team members within area of expertise
Overall accountability for the delivery of the solution design and deliverables
In conjunction with architects and managers provide effort estimates for new projects and initiatives
Consult on development of the System Requirements Specification (SRS). Work closely with Business analyst to translate business requirements into timely and robust technical solutions
Lead the creation of a comprehensive end-to-end solution and coordinate with Solution Architects and other Solution Designers as required driving the creation of the System Design Specification [SDS]
Work with developers to ensure that the detailed technical design is fully understood and the development initiatives are in line with the intended design and standards
Ensure team members adhere to guidelines/procedures on highly complex or large scale projects complying with the system development life cycle (SDLC) and project management methodology (PMLC)
Conduct code reviews to ensure quality, standards compliance, re-usability and ease of maintenance
Deliver effective and efficient solutions by meeting key project milestones and ensure that the project deliverables are on time, within budget, and adhere to the corporate quality and security standards
Communicate project status and provide timely escalation of issues to ensure project objectives are met
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution design/delivery
Provide technical support for escalated incidents/outages to ensure that they are resolved efficiently with minimal impact to stakeholders
Provide input into the Application Deployment Plan
May develop and/or contribute to negotiations of vendor contracts/agreements
Work on a broad range of tasks and multiple, concurrent projects. Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
Participate in knowledge transfer within the team and business units
Establish effective relationships across multiple business and technology partners, program and project manager

IT Specialist Resume Examples & Samples

Develop an expert understanding of Business Banking credit applications and their integration points
Perform impact analysis and design quality solutions for program/system issues and provide support for the successful implementation of these solutions
Support testing and System Configuration
Coordinate multiple technical teams for deployments
Engage vendor support and involve in triage where necessary
Adhere to the system development life cycle (SDLC) and project management life cycle (PMLC) methodologies
Create appropriate project artifacts for high level design, impact analysis, testing approach as well as produce estimates based on scope

IT Specialist Resume Examples & Samples

Microsoft Certified Solutions Expert (MCSE) in Messaging
MAPI; SMTP Gateway; ActiveSync; ActiveDirectory; System Center 2012 Configuration Manager; Windows Server 2012, 2008, 2003; MS Operations Manager 2007; Configuration Manager 2007; MS Application Virtualization; MDOP; Cluster Servers; Hyper-V; VMware ESX server; HP server hardware and networking (LAN, WAN, VPN, DMZ, LoadBalancing); Quest Migration Manager Tools for Active Directory
ITIL Foundation Certificate
Advanced problem determination skills to identify and resolve problems running in a large complex environment
Exchange server upgrades, migrations and mailbox administration
Security and compliance investigations and audit handling
Comfortable with working in a fluctuating work environment (low and high point periods of activity)
Preparation of reports, summaries, technical proposals and presentations to technical peers
Ability to lead the technical triage & root cause analysis of a Major Incident
Ability to manage vendor relationships against Bank objectives
Ability to critically analyze and challenge status quo thinking/perceptions

IT Specialist Resume Examples & Samples

Design prevention strategies to minimize system disruption
Provide technical leadership and guidance to a team of 4 developers
Coordinate multiple technical teams during deployments
Experience with distributed Technologies (JAVA, J2EE, Object Oriented, and related technologies, Spring Framework, Oracle SQL, UNIX, XML, JavaScript, Web Services)
Knowledge of RAD and SDLC development approaches including Agile programming and Joint-Application-Development
Experience with Finance Centre an asset
Strong organizational skills, capable of multitasking and the ability to deliver high quality work under pressure using good planning
Incident triage experience
Self-motivated individual with the ability to work independently and prioritize workload
Strong written and oral communication skills
Provide recommendations to management
Experience with the SDLC process
Strong analytical and problem solving skills
Ability to work effectively as a member of a team, as well as independently
Ability and willingness to learn quickly

IT Specialist Resume Examples & Samples

Contribute to, design and/or develop EVVS solution framework including technology strategy, policies, ‘guiding principles’ and standards to govern how technology solutions will be developed and implemented
Act as a resource in the exchange of solution information for project teams, the business and/or outside vendors
Research/analyze business requirements to evaluate and recommend optimal solutions
Create design for integration or replacement of acquired organization’s voice/video applications
Create strategy to integrate or replace acquired organization’s voice/video application
Create high level design document for voice applications
Create high level design document for video applications
Create high level design document for integrating EVVS applications with other enterprise applications (OCS, AD, etc)
Create implementation plan for operating system releases identified in the strategy (OS/IOS)
Create implementation plan for deployment of new hardware
Create high level design document for integrating EVVS applications with other enterprise applications (OCS, AD, etc.,)
Cisco Unified Communications Manager
Cisco Unity Connection
Cisco Emergency Responder
Session Manager
VOIP Support tools, e.g. Prime
SIP Trunking
Cisco Unified SIP Proxy
Cisco Unified Border Element (SIP Trunking with CUBE)
Expressway, TMS, WebEx, MCUs
H323 Gateway Configuration
CTI ports
SRST, E911, PS ALI
Wireless Networking and Cisco Wireless Handsets (Endpoints)
Quality of Service
Support Services including LDAP (Active Directory), DHCP (DHCP Scopes), DNS
Reporting Services (Exony)
Endpoints (Cisco Phones 79xx, 89xx, EX60/EX90…)

IT Specialist Resume Examples & Samples

Relevant 5+ years work experience as a Testing Specialist with an understanding across multiple IT disciplines
He/She must work effectively in a team environment and be able to interact with all levels of personnel from various functional areas
Proven track record for success having demonstrated the ability to take independent action to achieve results
Understanding of testing processes, relevant products / tools, and working with 3rd party service providers
Knowledge of test data management and test data creation
Proficiency with MS Office PC software applications (Project, Excel, Word, PowerPoint, Visio)
Highly developed critical thinking, analytical and problem solving skills
Excellent communication skills (both written and verbal)
Strong organizational skills, with the ability to work in a fast paced environment and manage multiple assignments with competing priorities
Strong service orientation
Experience using HP testing tools, and IBM Optim toolset

IT Specialist Resume Examples & Samples

Requires distributed systems and business knowledge and the ability to support a range of initiatives varying in size, complexity and scope
Responsible for end to end technical leadership and oversight for production support projects and incidents
Possess a broad technical understanding of the entire LoB’s applications, technologies, and processes
Deliver effective and efficient solutions by researching and analyzing opportunities and making recommendations
Define development specifications, technical requirements, system performance objectives, and identify system modifications required to meet these objectives
Responsible for project effort estimation in conjunction with the Demand Manager and/or Project Manager
Become a subject matter expert with in-depth knowledge and understanding of technical environment, business processes and procedures, as well as broader organizational and technology issues
Coaching and mentoring of team members
Reviewing business requirements, creation of SDLC documentation and contributing to project plan creation
Developing, implementing, maintaining and improving processes to maximize system availability and efficiency
Pager and/or on-call support
7+ years experience in Windows client server application design and development
Ability to derive system processes, impacts, business rules, from existing source code base
Strong knowledge and experience in the use of SDLC methodologies (experience and knowledge of TDCT TS SDLC is a good asset)
Advanced MS Office skills, esp. MS Excel for data analysis
Works independently or as a team member on a diverse range of tasks and is relied upon to coach/ educate others
Ability to act as a technical lead and support expert and subject matter expert for a business application and/or a specific technology
Highly flexible and able to quickly adapt to changing priorities
Highly organized, self-motivated, customer oriented and be able to work independently as well as within a team and with Business and Technology partners at all levels of the organization
Ability to work on multiple concurrent projects
Excellent problem solving and attention to detail
Able to manage multiple deadlines/projects and keep key players informed
Excellent written and verbal communication skills with good presentation skills
Ability to identify and articulate problems, influence decision-making process as well as proven delivery of expected results
Strong leadership skills with the ability to build strong relationships with business partners, vendors and IT teams
Experience facilitating meetings to technical teams and management
Ability to code, debug, research, analyze and problem-solve development issues
Experience providing technical governance for 3rd-party, offshore and onshore development & testing
Working knowledge of web services and XML would be an asset

IT Specialist Resume Examples & Samples

Overall accountability for the delivery of the System Design Specification (SDS) and responsible for developing the Component Design section of the SDS
Responsible for detailed design (System Design Specifications) of applications
Comply with the system development life cycle (SDLC) and project management methodology (PMLC) - including development of project documentation of system requirements, estimates of scope and cost, etc
Identify and address application and data issues and cross-capability and cross-relate issues that affect application integrity
Ensure design leverages existing reusable components and ensure new modules are designed with reusability as a key requirement
Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements
Identify, recommend, source, negotiate and implement improvements/solutions (buy/build/reuse) to enhance stakeholder experience and/or reduce cost in support of business needs
Work with BI data modelers / ETL Developers / BI Analyst to ensure that the detailed technical design is fully understood and the development initiatives are in line with the intended design
In conjunction with the overall Finance Systems Solutions designer and Enterprise Architect, assist the Application Owner and Application Manager by providing effort estimates for new projects and initiatives
Work with the Technology Managers, and other team members to define metrics and performance goals for the application
Fully understand the capabilities and limitations of the technical environments that come with any packaged software used by the project
Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Consult on development of the System Requirements Specification (SRS)
Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operational requirements
Support the build phase to ensure adherence to the software architecture
Develop/review application and technical design deliverables throughout development to ensure quality and requirement traceability
Lead the creation of a comprehensive end-to-end solution and coordinate with Solution architects and other Solution Designers, as required
Support gating and review sign-offs for solution design
Ensure adherence to all quality management plans and standards by participating in quality management reviews
Continued in Additional Information

IT Specialist Resume Examples & Samples

For the LOB Provide oversight for service availability and performance of the defined set of services interfacing with teams across ITS and within the LOB to
Effectively measure, monitor and report all aspects of service availability
Acting as prime to our TS Partners, provide oversight for major incidents and business impact context
Provide oversight for Problem Management action plans
Manage trends with incident and problem that feed stability initiatives
Represent and impart Business Partner knowledge and Business industry perspective to the EITO support teams to continually mature ITS Infrastructure services
Organize appropriate EITO Service training as required
Represent LOB Peak season and campaign awareness to the support team
For the LOB provide oversight for transition to operations of all service changes
Risk management by monitoring that all change and new services strongly comply to "Permit to Operate" operational readiness criteria
Maintain a strong knowledge of the LOB calendar plans and associated service impacts
Effectively monitor risk +/- complexity to ensure appropriate service support
Responsible for Vendor Management on-boarding as an extension of the EITO support team
In recognition that change in process effects all Enterprise Technology teams, establish collaborative relationships with TS Partner to ensure alignment of process and procedures that govern all aspect of Service Management
Contribute to LOB Business Forecast, Planning and Strategic initiatives through the Life Cycle Management office
Provide requirements for EITO Service Strategy and Roadmap

IT Specialist Resume Examples & Samples

Performing High Level Application Design, Performing Detailed Application Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements
Lead the creation of a comprehensive end-to-end solution and coordinate with Solution Architects and other Solution Designers, as required
Develop/maintain expertise of system development methodologies, IT implications for systems/technologies and impact on business solutions

IT Specialist Resume Examples & Samples

Provide Level 2 application support for TD line of business applications across all production, dev & test environments operating in the Cloud
Manage non-standard/complex P1, P2 (Major Incidents), and P3 and P4 incidents and service requests efficiently and expediently
Ensure customer service satisfaction and enable continuous improvements
Oversee higher complexity operational and preventive maintenance tasks
Manage complex remedial and unscheduled urgent changes
Accessible via a mobile device to support on-call escalations
Participate in knowledge transfer – ensure timely and accurate communication of business objectives throughout EITO and articulates mandate to other areas
Promote and support an environment that encourages productivity, innovation, teamwork, and a high level of professionalism
Strong analytical skills with ability to assess dependencies, risks, issues, etc
Understanding and experience with TDBG technology groups
Solid understanding of technology governance process and policies
Excellent written and oral skills, Ability to work independently on complex tasks, Self-driven with ability to work under strict timelines, Track record of innovation
Proven ability to work in a fast paced environment and manage multiple deadlines and priorities
Written and verbal communication, negotiation and partnership skills - ability to stay resilient under pressure
Expertise in working effectively in teams – requires a track record of working cross-organizationally and with multiple stakeholders at varying levels
Strategic thinker able to think conceptually and high degree of attention to detail
Demonstrates resilience, persistence and flexibility in all aspects of Innovation Delivery
Other software: Cloud Cruiser, Splunk, dynaTrace, SDM, Tivoli Omnibus, Jenkins, Git, Maven, Nexus
ITIL v3
The successful applicant must have a solid understanding of Incident, Change, and Problem Management methodologies, as well as solid experience in a large Production environment

IT Specialist Resume Examples & Samples

Provide planning, communication, and reporting of day-to-day ticket metrics for daily huddles
Provide Level 2 cloud infrastructure support for TD cloud across all production, dev & test environments operating in the Cloud
Excellent written and verbal communication, negotiation and partnership skills - ability to stay resilient under pressure
Middleware/Applications (Redis, RabbitMQ, Tomcat, JBoss, WebSphere Application Server)
Databases (Oracle, SQL Server)

IT Specialist Resume Examples & Samples

Provide performance and capacity analysis, reporting and support for TD cloud across all production, dev & test environments operating in the Cloud
Understanding and experience with TDBG technology groups to accomplish tasks
Strategic thinker able to think conceptually and with a high degree of attention to detail

IT Specialist / Service Manager Resume Examples & Samples

For the LOB Provide oversight for service availability and performance of the defined set of services interfacing with teams across ITS and within the LOB to
Effectively measure, monitor and report all aspects of service availability
Acting as prime to our TS Partners, provide oversight for major incidents and business impact context
Provide oversight for Problem Management action plans
Manage trends with incident and problem that feed stability initiatives
Represent and impart Business Partner knowledge and Business industry perspective to the EITO support teams to continually mature ITS Infrastructure services
Organize appropriate EITO Service training as required
Represent LOB Peak season and campaign awareness to the support teams
For the LOB provide oversight for transition to operations of all service changes
Risk management by monitoring that all change and new services strongly comply to "Permit to Operate" operational readiness criteria
Maintain a strong knowledge of the LOB calendar plans and associated service impacts
Effectively monitor risk +/- complexity to ensure appropriate service support
Responsible for Vendor Management on-boarding as an extension of the EITO support team
In recognition that change in process effects all Enterprise Technology teams, establish collaborative relationships with TS Partner to ensure alignment of process and procedures that govern all aspect of Service Management
Contribute to LOB Business Forecast, Planning and Strategic initiatives through the Life Cycle Management office
Provide requirements for EITO Service Strategy and Roadmap
Strong Relationship Management: ability to apply proven business-focus and Service Management best practices to deliver infrastructure technology as a "service" recognizing the service in terms of availability of service, time to market and cost effectiveness
Pro-active: drive and anticipate problems and opportunities for improvement
Collaborative: formulate continuous improvement strategy and assemble the resources necessary to deliver against plans
Facilitate and communicate well to manage internal and external relationships to ensure seamless delivery service to the business
High level understanding of large scale IT environment. (including multiple legacy environments, distributed environments and data networks spanning North America)

IT Specialist Server Resume Examples & Samples

Manage the Server Platform domain from “cradle to grave” across all environments (Dev / PAT / Prod)
Act as the Service Owner for services that are deployed within the platform domain
Manage the services catalog offering's current deployment state, service description, and entitlements, for services within the platform domain
Proactively work with LOB teams to target workloads and business value for migrating to the ITS strategic landing zones (IT 3.0 and Cloud)
Build and lead a team of platform IT Specialists
Interface with the Platform Engineering and Design (PE&D) teams to understand the technology roadmaps being published by PE&D
Interface with the PE&D teams for New Technology Introduction which will drive TRAM and Service Catalogue updates
Executing a currency program within the platform domain
Oversight of the patch management program for currency and critical patch activities
Reporting to senior management on the state of ITS and LOB currency within the domain
Co-ordinate the input, planning, and implementation of the prioritized improvements across key stakeholders. Responsible for working with internal IT partners to develop the content, costs and timeline for those deliverables
Drive and monitor the execution of remediation and improvement plans, and establish the required governance and transparency with stakeholders
Participate in platform audits, and work collaboratively with Audit
Share data transparently and conduct quarterly reviews of the platform domain operations with ITS Engineering and CIO application owners
Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
Proactive in identifying emerging technologies and innovative solutions in building a more robust platform domain
Participation in special projects or activities sponsored by a member of the ITS executive team

IT Specialist Server Resume Examples & Samples

Participate in the management of the Server Platform domain from “cradle to grave” across all environments (Dev / PAT / Prod)
Understand the services catalog offering's current deployment state, service description, and entitlements, for services within the platform domain
Uunderstand the technology roadmaps being published by PE&D and how they impact the currency program
Participate in the New Technology Introduction process which will drive TRAM and Service Catalogue updates
Participate in executing a currency program within the platform domain
Oversight of tasks within the patch management program for currency and critical patch activities
Providing input into the planning and implementation of the prioritized improvements across key stakeholders. Working with internal IT partners to develop the content, costs and timeline for those deliverables

IT Specialist Shared Services Resume Examples & Samples

Participate in the management of the Shared Services Platform domain from “cradle to grave” across all environments (Dev / PAT / Prod)
Understand the services catalog offering's current deployment state, service description, and entitlements, for services within the platform domain
Proactively work with LOB teams to target workloads and business value for migrating to the ITS strategic landing zones (IT 3.0 and Cloud)
Uunderstand the technology roadmaps being published by PE&D and how they impact the currency program
Participate in the New Technology Introduction process which will drive TRAM and Service Catalogue updates
Participate in executing a currency program within the platform domain
Oversight of tasks within the patch management program for currency and critical patch activities
Reporting to senior management on the state of ITS and LOB currency within the domain
Providing input into the planning and implementation of the prioritized improvements across key stakeholders. Working with internal IT partners to develop the content, costs and timeline for those deliverables
Drive and monitor the execution of remediation and improvement plans, and establish the required governance and transparency with stakeholders
Participate in platform audits, and work collaboratively with Audit
Share data transparently and conduct quarterly reviews of the platform domain operations with ITS Engineering and CIO application owners
Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
Proactive in identifying emerging technologies and innovative solutions in building a more robust platform domain
Participation in special projects or activities sponsored by a member of the ITS executive team

Contact Centre Infrastructure IT Specialist Resume Examples & Samples

Conduct research as needed to identify issues and gaps in the current services
Contribute significantly to the identification of opportunities and provide recommendations to minimize risk, improve service capability, and reduce cost,
Lead in the design/redesign of telecom infrastructure solutions to provide greater business functionality and flexibility while reducing total cost of ownership,
Align to and apply enterprise technology strategy (e.g. assist in the development, approval, and enforcement of contact centre hardware/software standards, etc.),
Design and enhance a contact centre infrastructure which optimally supports both business and technical objectives,
Apply governance processes and create the necessary documentation (e.g. Infrastructure & Application design document, cost estimates, risk assessments, approvals, etc.)
Provide contact centre infrastructure thought leadership
Engage and leverage suppliers to help resolve problems, demand innovation, and influence product design to accommodate current and future bank requirements
Prioritize, monitor, track, and report progress of assignments.Set objectives and develop as a professional
5 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. call recording, routing, reporting, IVR, CTI, IPT, etc.),Broad network exposure: routing, switching, VOIP, MPLS, SIP, etc. (ideal)

Business IT Specialist Resume Examples & Samples

Order Fulfillment, Purchasing, Plant shop floor
Systems related activities (business liaison, specialist, etc.)
Experience in a global environment
Must have a desire and passion to find new ways to reach and interact with vendors and customers
Strong business and technical skills in (Order to Delivery) OTD processes & systems such as SAP, QAD, and Vehicle Order Processing (VOPs) etc and have ability to use technology to deliver solutions
Ability to effectively communicate information and ideas in written and verbal formats to colleagues and senior management
Strong interpersonal / leadership / organizational skills & competencies
Able to work independently, and with ambiguity
Ability to lead, plan, develop, and implement projects and programs
Extraordinary teamwork, collaborative skills and demonstrated behaviors
Ability to learn the ocean/land/air logistics business for homologation parts
Ability to manage deadlines and timelines with multiple inputs and complexities

Advisory IT Specialist Resume Examples & Samples

Consulting with the customer to design and provide solutions for their concerns areas
Multiple simultaneous customer engagements
Deliver the design and technical solution
Facilitate technical training to end customers
Assist the customer in resolving critical technical issues
In depth technical skills on WAS and WebSphere MQ/MB are required
IBM TXSeries/CICS skills are a strong plus
Business Process Management(BPM/WPS) skills are a plus
Hands on technical skills are required including troubleshooting, performance tuning, etc
Project management skill is a good plus
Strong Java skills and development experience is a good plus
System maintain & administration experience is a strong plus
Unix/AIX experience is a plus
Pressure endurance

IT Specialist Resume Examples & Samples

Bachelor's Degree
At least 1 year experience in Lotus Domino Server Management
Basic knowledge in OS/390, UNIX, Windows, Z/OS, AS/400
English: Basic knowledge
Japanese: Fluent

Advisory IT Specialist Resume Examples & Samples

Providing all necessary support to sales team to assure meeting quarterly and annual sales revenue quotas
Consulting customers on their Websphere strategies and initiatives
Discovering customer requirements
Presenting and demonstrating technical solutions
Proposing competitive differentiators
Handling objections and response to RFP/RFI
Delivering Proof of Concepts with installation of software and building of sample application solutions
Managing post-sales relationships
Working with IT Architects, sellers, business partners, and units of IBM as needed to create an effective solution for the client
Providing technical sales leadership to key accounts to promote IBM [Brand] software usage and development of new opportunities
Collaborating with business partners to develop their skills and solutions
Other responsibilities include coordination of activities with internal and external service partners, presentations on marketing and enablement events, leading local [Brand] community, writing technical papers, brochures and articles, etc

IT Specialist / IT Consultant for Power Resume Examples & Samples

Improves business solutions for servers, storage and system Z
The candidates are expected to work effectively and professionally in providing technical services for STG products and solutions, from pre-sales opportunity engagements to post-sales services deliveries, in the areas of OpenStack Cloud Stack, BigData/Hadoop Analytics Solution Design and Tuning, Linux on Power Application Performance Tuning and Troubleshooting, PowerVM Virtualization, PowerHA Solution Consulting and Implementation, AIX/Linux System Management and Operation Automation, GPFS HA/HypwerSwap Active-Active/DR Consulting and Implementation and kinds of System Technology Consulting and Training Workshop
Capabilities of technical consulting, solution design and selling from architect thinking view
Act as a leader on all communications when coordinating with crossing teams (Development, Product Line, Sales, and Services) for critical customer support requests, ensure timely response and quick action plan to follow up
Innovative in developing new Lab Services' offerings and asset to align with the latest STG strategy and customers' needs
3+ years experiences on AIX, Linux, Oracle or DB2 Database
Good knowledge on Cloud Products and Server Virtualization such as OpenStack/KVM/PowerVM/PowerKVM
About 50% Domestic Customer Travel as needed
Rich experience on Pre-sales/Post-sales client facing technical engagements on Enterprise Systems
Knowledge on any of the following product/technology is a plus
Networking Design and Implementation, Software Design Network
Application Development and Tuning on top of Websphere/Weblogic Application Servers
Hadoop Application Development
Bachelor or higher
At least 5 years experience in Power

Advisory IT Specialist Resume Examples & Samples

At least 1 year experience in apply knowledge of Software Development Cycle
At least 1 year experience in business process analysis
At least 1 year experience in process automation
At least 2 years experience in workload virtualization
At least 3 years experience in Unix / Linux
At least 1 year experience in Windows (all version)
At least 2 years experience in data center operations
At least 2 years experience in network adminstration

Requirement Connect, Process IT Specialist Resume Examples & Samples

Communication link between VW R&D Mexico/Germany and various agencies of VWGoA like Purchasing, SRM, Program Management, Logistics, Assembly, Production
Participation in the creation and operation of a joint Fachgruppen competence center with pilot hall, quality assurance and production in Chattanooga
Execute an active information policy on the Chattanooga operation towards lower and higher management in Wolfsburg
Coordinate, documenting and enforcing of processes and methods in the field of the preparation of DMU data in the brand Volkswagen
Synchronize of processes, methods and specifications in the Group. Derive needs for action and implementation of necessary actions
Assessment and release of requirements from the point of view of VW Chattanooga
At least 3 years of experience in the automotive industry
Diploma, BE in engineering, or Bachelor's Degree
Knowledge of relevant automobile engineering knowledge like: Special knowledge in Digital Mock UP (DMU) and Part Mock Up (PMU) for vehicle integration check, Support for analysis in cross functional teams, Engineering support at building of Production Reference Whole Vehicles, Permanent reporting of the Whole Vehicles, especially to R&D departments, To do videoconferences with responsible departments to resolve open Product data and DMU issues, Data exchange between R&D Mexico, Germany and Chattanooga, To train new local staff as Product Data and DMU specialist, Escalation in the direction IT-Wolfsburg, Member among experts Product Data Management, Member at CONNECT-RMT (Release-and Method-Team) brand VW

Data Center & IT Specialist Resume Examples & Samples

Systems Architecture / Systems Administrator
Installing, configuring, implementing, and maintaining system hardware, software, and network configurations
Delivering stable and responsive applications, server and storage data and backup services
Performing configuration, implementation, and maintenance of various technologies such as virtualization, storage engineering and server management
Providing disaster recovery for critical components; performing daily server tape backups
At least 5 years experience in Research
At least 5 years experience in Experience in roles such as monitoring and analyzing, troubleshooting server or data network problems, tracking network logs and the nature and resolution of problems
At least 5 years experience in Experience in developing, maintaining, implementing network support, & archiving procedures
At least 5 years experience in Experience in monitoring usage to ensure security of data and access privileges; ensuring the security and compliance requirements of networks and protected data
At least 5 years experience in Experience in stablishing and maintaining user accounts, profiles, file sharing, access privileges and security

IT Specialist Resume Examples & Samples

At least 6 months experience in Experience with IBM Enterprise Content Management software in competencies like capture, managing content, automate content
At least 6 months experience in Experience in a product support role or client facing enterprise software environment
At least 6 months experience in Proven ability to troubleshoot issues and conduct effective problem analysis/resolution
At least 6 months experience in Experience with custom applications and workflows development
Certified in IBM ECM Products
Portuguese: Fluent
Spanish: Basic knowledge

IT Specialist, Evvs Level Service Response Resume Examples & Samples

Management of changes related to EVVS incidents
Review all changes across EVVS to provide correlation of incidents and changes
Provide availability for 24/7 support of incident resolution
Correlate incidents to identify problems
Manage problems to identify root causes
Track resolution of problems
Provide resolution of problems to incident management
Dispatch 3rd party vendors
Cisco Unified Communication Manager
Cisco Unity Connection "Voice Mail"
Cisco Voice Portal (CVP) experience is a plus
Unified Presence, Session Border Manager, Prime Collaboration), telepresence, etc…

Senior IT Specialist D Technology Resume Examples & Samples

Support monitoring of advances in 3D technologies
Support prototyping new 3D technologies within the context of the adidas group
Support implementation (coordinate communication between vendors and business stakeholders) of 3D technologies
Coordinate 3D asset creation for POCs
Support research on virtual materials and renderer pipelines
Project Management: Ensure project demand can be balanced with resource availability, enabling development services to be provided in a timely, high quality and cost efficient manner in order to meet agreed project timelines
Proven track record in developing state of the art C++ / C# applications
In depth knowledge in the field of Computer Graphics or Pattern Recognition
Experience in 3D modelling / rendering tools, preferably Modo or Blender
Interest in 3D interfaces (e.g., oculus rift, Kinect, Leap Motion, holograms)
Willingness and passion to code and prototype technical artifacts as required
Pro-active and customer-oriented mindset
Ability to work in a fast-paced environment with different international cultures
Business- and solution-oriented, global mindset
Strong communication (both written and verbal)
Four-year college or university degree with focus on computer science or related areas, or equivalent combination of education and experience
Minimum of 1-2 years of progressive work experience

IT Specialist / IT Consultant for Power Hw Resume Examples & Samples

Focuses on solving the customer's business problem by architecture designing, delivering, installing, optimizing, and providing skills transfers for solutions & applications which helps to sell servers, storage, and system Z
Practical in hands-on experiences, able to deliver on-site services including implementation and customer skill enablement workshop
Able to work independently with clients to identify and solve critical customer issues, while knowing how/when to handle or escalate critical customer issues
Good knowledge on Big Data Products, such as Platform Symphony/Hadoop
Rich experiences on System Trouble Shooting, Performance Tuning and Solution Design
Storage System Technology such as Virtualization, High Availability
Cloud Application Development on OpenStack or other Cloud products

IT Specialist / Assistant Chief Engineer Resume Examples & Samples

Maintain station operation through preventative and corrective maintenance
Establishes and follow routing maintenance procedures and schedules for all broadcast equipment
Maintains corporate network security requirements including deployment of approved patches and virus protection
Troubleshoot various software including Microsoft Office products
Assist all staff with software and operating system issues
Preparation of reports to certify our compliance will corporate requirements
Oversight of maintenance on network printers and connectivity
Familiar with Microsoft Server 2003, 2008 and Domain controller Operation with Active Directories
Knowledge of and experience configuring desktop computers and LAN
Working knowledge of standard networking protocols
Strong focus and genuine desire to assist
Problem solving ability and skill in prioritizing as well as excellent verbal and written communication
Ability to interact with management and staff at all levels and ability to multi-task
Basic knowledge of power and electrical distribution including generators and NEC and UPS helpful
Basic knowledge of telephone systems and protocols including POTS, ISDN, T1, DSL and PRI circuits helpful

Advisory IT Specialist Resume Examples & Samples

Improves business solutions for servers, storage and system Z
Focuses on solving the customer's business problem by architecture designing, delivering, installing, optimizing, and providing skills transfers for solutions & applications which helps to sell servers, storage, and system Z
The candidates are expected to work effectively and professionally in providing technical services for STG products and solutions, from pre-sales opportunity engagements to post-sales services deliveries, in the areas of OpenStack Cloud Stack, BigData/Hadoop Analytics Solution Design and Tuning, Linux on Power Application Performance Tuning and Troubleshooting, PowerVM Virtualization, PowerHA Solution Consulting and Implementation, AIX/Linux System Management and Operation Automation, GPFS HA/HypwerSwap Active-Active/DR Consulting and Implementation and kinds of System Technology Consulting and Training Workshop
Capabilities of technical consulting, solution design and selling from architect thinking view
Practical in hands-on experiences, able to deliver on-site services including implementation and customer skill enablement workshop
Able to work independently with clients to identify and solve critical customer issues, while knowing how/when to handle or escalate critical customer issues
Act as a leader on all communications when coordinating with crossing teams (Development, Product Line, Sales, and Services) for critical customer support requests, ensure timely response and quick action plan to follow up
Innovative in developing new Lab Services' offerings and asset to align with the latest STG strategy and customers' needs
3+ years experiences on AIX, Linux, Oracle or DB2 Database
Good knowledge on Cloud Products and Server Virtualization such as OpenStack/KVM/PowerVM/PowerKVM
Good knowledge on Big Data Products, such as Platform Symphony/Hadoop
Rich experiences on System Trouble Shooting, Performance Tuning and Solution Design
About 50% Domestic Customer Travel as needed
Rich experience on Pre-sales/Post-sales client facing technical engagements on Enterprise Systems
Knowledge on any of the following product/technology is a plus
Storage System Technology such as Virtualization, High Availability
Networking Design and Implementation, Software Design Network
Application Development and Tuning on top of Websphere/Weblogic Application Servers
Cloud Application Development on OpenStack or other Cloud products
Hadoop Application Development
Bachelor or higher
At least 3 years experience in Power

IT Specialist Technology Controls Management Resume Examples & Samples

Ensure Bank and Regulatory controls requirements are understood and operating procedures to manage controls operate effectively and can be sustained
Facilitate Bank stakeholders, internal and external audit team interactions
Perform key SME role in development of requirements for strategic programs
Maintain key data to support Control Assurance & Compliance reporting (SOX / PCI / BASEL/etc.)
Ensuring appropriate evidence is in place to demonstrate control operating effectiveness
Participate in the development of the Controls Assurance and Compliance program objectives and measurements
As required provide leadership for junior members of the team

IT Specialist Resume Examples & Samples

Provide direction and strategy on Monitoring tools, processes, and implementation of alerting
Implement monitoring services for TD cloud across all production, dev & test environments operating in the Cloud
Monitoring tools (Sensu, FlapJack, Grafana, ITM, NetCool, etc.)

IT Specialist, Engineering Resume Examples & Samples

Leverage deep Oracle technology expertiseto deliver and ensure that all areas in the organization that provision, manage and support the Oracle technology have the tools, processes and documentation they require to effectively execute their roles
Execute strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
Work with partners within Technology. The incumbent will require an in-depth understanding of their business needs while identifying and leveraging synergies across the various areas
Act as thought leader, innovator and agent of change for the programs and services under management
Work with other teams to implement best practices for platform management
In depth knowledge and experience with the Oracle DB technology and its upstream/downstream interaction points across multiple platform domains and technology areas
In depth knowledge of scripting tools and configuration management software (Powershell, Perl, Saltstack, etc..) to enable extensive automation of our Oracle technologies for provisioning and management of the systems
Experience in the development and enabling DBaaS capabilities
Minimum of 5 years' experience in building and administering Oracle (including RAC) environments (10g, 11g, 12c)
Ability to review, analyze and develop the tools and processes required by the organization to efficiently manage, support and provision Oracle systems
Design highly available Oracle systems that meet our Security and compliance policies required by our bank systems
Adapts to new different or changing requirements , quickly grasps new concepts adapts and reflects on lessons learned – comfortable with ambiguity, analyzes and evaluates, defines problem/challenge, identifies alternatives and makes timely decisions
Strong influence and persuasion skills – gets people to change position or course of action through conversations and debate
Work collaboratively across the ITS leadership team to gain support, resourcing, and drive results

IT Specialist Resume Examples & Samples

Leverage deep MW technology expertise to deliver and ensure that all areas in the organization that provision, manage, audit and supportthe MW technologies have the tools, processes and documentation they require to effectively execute their roles
Execute strategy as it relates to the introduction of tools and the automation of build, test, and release and configure activities across Application, Platform and Infrastructure
Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
Work with partners within Technology. The incumbent will require an in-depth understanding of their business needs while identifying and leveraging synergies across the various areas
Act as thought leader, innovator and agent of change for the programs and services under management
Work with other teams to implement best practices for platform management
Maintain knowledge and understanding of external development, market conditions and their impact
Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TDBFG to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of this infrastructure
Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
Proactive in identifying emerging technologies and innovative solutions in building more robust platform domains
Effectively identify and manage stakeholder engagement and impacts across the enterprise
Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions
May interact with regulatory and compliance bodies to consult on items relating to ITS technology and tools

Plant IT Specialist Resume Examples & Samples

Work in a multi-shift operation in a manufacturing plant
Provide technical support for IT Applications and Infrastructure; ie. Plant Floor Systems - NGAVS, CDC, EP
Specifically, the position focuses on the integration/long term maintenance of many applications like the NGAVS -Next Generation Automated Vehicle Scheduling- system with Plant Floor Controls and plant operations - Scheduling, Material Handling, Production, Quality Control, etc

Advisory IT Specialist Resume Examples & Samples

At least 3 years experience in Technical Sales Consultancy
At least 3 years experience in WebSphere competitive solutions
Ability to articulate and compare alternative solution approaches. The candidate must be able to demonstrate creative problem solving and independently generate solutions using analytical skills and business knowledge
At least 3 years experience in local market experience

IT Specialist Resume Examples & Samples

At least 6 months experience in Experience in implementations of Business Analytics solutions
At least 6 months experience in Experience with IBM Business Analytics software Cognos BI
At least 6 months experience in Experience with development in Cognos platform
English: Intermediate

Senior IT Specialist Resume Examples & Samples

Select a function
Administration
Airline Pilot/Copilot/Flight Engineer
Analyst
Business Development
Commerical and Industry Relations
Communications
Co-Ops/Interns
Customer Service
E-business
Engineering
Environment, Health & Safety
Facilities
Field Service Operations
Finance
General
General Management
Government Relations
Hourly
Human Resources
Information Technology
Internal Audit
International Trade Compliance
Legal
Management
Marketing
Operations
Other
Procurement
Program Manager
Project Manager
Quality
Research/Development
Sales
Strategic Planning
Supply Chain Management

IT Specialist Resume Examples & Samples

Maintain desktop computers systems, computer network cabling systems and desktop software
Maintain network and desktop printers as well as supervise printer maintenance. Maintain toner stock
Maintain remote internet connected cameras
Maintain good communication/relationship with external vendors
Perform routine computer maintenance procedures including keeping hardware/software up to date, optimized for performance and properly configured
Setup, configure and maintain user accounts, insure system security and user privacy
Diagnose equipment problems and perform preventative and corrective maintenance
Execute technical projects with minimum supervision
Assist users with day to day computer and networking issues
Communicate any major changes, system issues or trending issues to IT Manager
Assist with and perform server, Internet, intranet, WAN, router, weather and broadcast equipment maintenance as assigned by supervisor
Stay up to date with currently used technologies

IT Specialist / Service Manager Resume Examples & Samples

For the Cloud services, provide oversight for service availability and performance of the defined set of services interfacing with teams across ITS
Create, (based on industry standards), effectively measure, monitor and report all aspects of service availability
Assist in the management of non-standard/complex P1, P2 (Major Incidents), and P3 and P4 incident and service requests escalation efficiently and expediently
Day to day management of key Vendors who are an extension of day 2 services
Accessible via a mobile device to support on-call escalations
Proven ability to work in a fast paced environment and manage multiple deadlines and priorities
Strong technology background, demonstrated history of design and implementation experience
Demonstrated ability to understand and evaluate new and emerging technologies
Strong understanding of virtualization fundamentals
Understanding of Software Defined Networking (SDN) and Software Defined Infrastructure (SDI)
Understanding of provisioning platforms (open stack, Cloudify, SaltStack, Rundeck,etc.)
Virtualization platform experience (VMware vSphere, OpenStack)
Provide input and support to the financial model
Present at an executive level
Excellent written and oral skills, Ability to work independently on complex tasks, Self-driven with ability to work under strict timelines, Track record of innovation
Other software: Cloud Cruiser, Splunk, dynaTrace, SDM, Tivoli Omnibus, Jenkins, Git, Maven, Nexus

IT Specialist, Business & Partner Management Resume Examples & Samples

Identify key cost reduction opportunities and liaise with intern business parters to drive execution to reduce service rates and bank expense
Identify service consumption optimization recommendations and work with internal teams and segments to recommend and drive consumption changes that result in reduced segment charges, bank expense and improved benchmark position
Drive the necessary financial modeling and analysis, in support of the above
Work with stakeholders to establish new service definition for ETS services and as part of New Technology Introduction process for ITS services that align with standard product catalogue
Evolve and standardize the ETS Service Catalogue capabilities and information providing clear, transparent, service information with self-service reporting to meet business partner and ETS internal needs
Work closely with internal partners and Corporate Segment Finance in establishing and maintaining ITS Service Component Total Cost of Ownership, Annual Rate Setting and Recovery Plan resulting in clear, transparent costs that align with industry benchmarks
Complete the Monthly Allocation and Consumption process to ensure accurate charges reflecting LOB Consumption and manage escalations and issue resolution with appropriate stakeholders
Facilitate and evolve the ETS Service Costing Quarterly reviews to track service financial performance against baselines and identify opportunities for optimization
Continually identify opportunities and develop recommendations to improve service management processes, tools, templates, reports and how we work to gain efficiencies and automation and ensure clear understanding of roles and responsibilities
Continually research Service Management industry best practices and facilitate learning across ITS Service Management stakeholders
Promote a positive work environment that encourages productivity, innovation, creativity, teamwork, quality analysis and consulting with partners

Advisory IT Specialist Resume Examples & Samples

Deep skills/Senior SME/Lead Role focusing on Delivering Lab Services Engagements
Strong IBM FileNet experience, including Architecture, Installation & Configuration, Performance Tuning, Development and Deployment
Good experience in Java J2EE architecture, design and development
Good development experience in Java, XML, XSL & related technologies
9+ years working experience
6 or more years in the capacity of Senior or Team lead for project teams in FileNet
Deep expertise of IBM FileNet applications such as FileNet Content Manager, FileNet Business Process Manager
Experience with IBM Case Manager including but not limited to Widget development, DOJO Widgets
Experience with IBM Content Manager OnDemand suite of applications will be an advantage
Experience with IBM Content Collector suite of products
Experience working with complementary products: IBM WebSphere, Oracle Weblogic, IBM Cognos
Object oriented programming languages such as Java and C++
Knowledge of Java, J2EE, J2EE Architecture, Design Patterns
Experience in XML, XML, parsers, and XSL
Deep expertise with at least one of IBM DB2, Oracle or Microsoft SQL Server database
Good exposure to Software Engineering
Good Cantonese and English verbal skills and written skills are must, Fair Mandarin verbal skill is needed
Cantonese: Fluent

IT Specialist Resume Examples & Samples

Leading the creation of comprehensive end-to-end solutions for the design of effective and efficient solutions for TDI L&H applications
Working with the Solution Architect and other team members, to provide effort estimates for new projects and initiatives
Ensuring the design leverages existing reusable components and has traceability to business requirements and ensuring new modules are designed with reusability as a key requirement
Accountable for the delivery of system design specifications and responsible for developing the Component Design section of the document
Consulting and assisting with development of the system requirements specifications
Working with Developers to ensure that detailed technical design is fully understood and the development initiatives are in line with the intended design and standards
Complying with project life cycle requirements including the development of project documentation of system requirements, estimates of scope, costs and any other requirements
Conducting code reviews to ensure quality, standards, compliance, reusability and ease of maintenance

IT Specialist Resume Examples & Samples

Assess finding action/remediation plans and provide clarity and understanding to IT management on impact of risks, and appropriateness and adequacy of controls
Issues identification, reporting and management tracking that cohesively ties to audit data and programmatic themes
Act as the key contact point to TS groups for IT finding remediation quality reviews preparation and presentation by to ITACC forums
Accurate tracking and reporting of operational and performance metrics and trends
Identifying performance improvement opportunities at the project and organizational level
Establish and implement governance and reporting process improvements
Ensure that impacted stakeholders have an understanding of the audit engagement
Consulting with all TS LoBs and TS Partners on various components of TD's Technology Risk Framework and associated control components
Working collaboratively with resources across TS areas and levels to establish and implement governance and oversight process improvements
Provide ongoing proactive monitoring of controls and attestation
Advanced knowledge of the TDBG organization from both a business and technology perspective
Ability to manage, integrate and analyze diverse set of structured and unstructured data across diverse/disparate data sources using info graphic techniques and/or tools
Analysis, mapping and documentation of data and complex business processes
Ability to understand and detect business issues and their impacts on IT standards, policies, controls and operational environments
Knowledge of principles, practices and IT processes appropriate to technology solutions development and delivery
Skillful communication (written and verbal), negotiation and partnership skills to balance input but remain objective to reach the right outcome - ability to stay resilient under pressure
Ability to effectively interact with individuals across the organization and at various levels (Technical, Business, Management & Executive)
Strong organizational skills, self-motivated with the ability to work in a fast paced environment and manage multiple deadlines and competing priorities
Excellent analytical and problem solving skills
Demonstrated relationship building and leadership skills with the ability to make things happen through the use of influence and negotiation
Familiarity with the Bank's Technology Risk Management framework and IT Audit process as well as industry best practices
Preferred experience with Business Analysis and Data Analytics
Experience with MS Office Suite of software (Word, PowerPoint, Visio, Outlook and Sharepoint) with expert working and operational knowledge of MS Excel
Excellent time management skills and a proven ability to meet deadlines
Knowledge of the Bank's business and systems environments
Represent OCIO-BMG on committees and provide specialized subject matter expertise to TS business lines, Internal IT Audit, and other Corporate areas relating to policy, procedures and processes
Keep abreast of emerging trends and issues in information technology
College or University degree in a technical field, or equivalent experience
IT Governance and Audit Experience in lifecycle methodology, operations and frameworks (e.g. COBIT 5)
Quality Assurance / Process Improvement experience an asset

IT Specialist Resume Examples & Samples

Bachelor’s degree in Computer Science, computer/electrical engineering or related fields
High level of proficiency gathering detailed client feedback and requirements
Creative thinker - ability to innovate solutions to client problems on the spot
Ability to quickly absorb and understand numerous technical concepts
One to 2 years’ experience in IT (ideally in programming)
Strong communication skills in English and French (written, verbal), and social skills (facilitation, interpersonal, and listening)
Technical documentation skills
Ability to work under pressure and meet strict deadlines
Ability to work in a team environment as well as independently
Entrepreneurial drive to work with the start-up community
Prior SR&ED experience is an asset, but not required

IT Specialist Resume Examples & Samples

MAPI; SMTP Gateway; ActiveSync; ActiveDirectory; SCOM/SCCM; Windows Server 2012, 2008, 2003; MS Operations Manager 2007; Configuration Manager 2007; MS Application Virtualization; MDOP; Cluster Servers; Hyper-V; VMware ESX server; HP server hardware and networking (LAN, WAN, VPN, DMZ, LoadBalancing); Quest Migration Manager Tools for Active Directory, IronPort and other SMTP gateways
Experience working after hours in an oncall capacity
Comfortable working in a fluctuating work environment (low/high periods of activity)
Preparation of reports, summaries, proposals and presentations to peers
Lead the technical triage & root cause analysis of a Major Incident

Consulting IT Specialist Resume Examples & Samples

1) More than 15 years I/T experience in Bank field
2) Customer oriented, With outstanding negotiation skill, Can leading customer to design and setup Bank I/T architecture
3) With rich working experience in mainframe platform, In-depth Sysplex, Cicsplex, DB2 Data Sharing architecture and performance tuning skills
4) Master mainframe Disaster Recovery skills, Familiar with IBM DS8K storage copy services and GDPS related solutions
5) Good Leadership

IT Specialist Resume Examples & Samples

Operating System IBM AIX, Linux: SUSE, RedHat and Solaris
Hardware: Intel, HP, IBM P series and Sun SPARC
Understanding of SAN and networking fundamentals
Working experience on high availability clustering Technologies
Scripting: Perl, Python, Shell Scripting

Regional IT Specialist Resume Examples & Samples

Understands basic fundamental concepts, theories and principles of the discipline
Completes assigned tasks using documented processes, good judgment under guidance of a more experienced professional
Resolves routine technical problems of limited scope following standard instructions or procedures
Field Support (Practice Specific)
Demonstrates customer service mindset
Possesses strong attention to detail and is self-organized
Applies experience supporting the Windows and/or Mac software and hardware platforms
Applies experience supporting POS, Data and Voice infrastructure cabling and wire management
Facilitates the use of technology by assisting, educating and supporting regional and store level customers
Applies experience providing level 1 support of network and/or server infrastructure
Coordinates outside vendors for on – site visits related to repair and installation of technology systems
Displays aptitude and willingness to learn
Works as a self-starter
Displays ability to make good decisions
High School, GED, or Vocational School Diploma is required
Proficiency in usage and support of Microsoft and Apple operating systems and applications
General repair, installation, and configuration knowledge of computer hardware, software, peripherals, mobile device technology, and network topology
Commitment to quality, customer service and team environment
Ability to work a flexible schedule, that could include nights and weekends with travel as needed
Clear and effective written and verbal communication with strong interpersonal skills

IT Specialist Resume Examples & Samples

Configure/Setup iSeries operating system and iSeries system software
Configure/Setup MIMIX replication on iSeries
Administration on iSeries operating system and iSeries system software
Troubleshoot on iSeries operating system and iSeries system software

IT Specialist Resume Examples & Samples

Last level support for OS and application related problems on Windows server platforms (most commonly Windows Server 2009, 2012)
Perform regular System Administrator tasks
Install and configure operating systems
Identify and prevent operating system and application failures
Control and maintain security and compliance, implement corporate security standards
Manage Backup & Recovery
Support Server Hardware Additional requirements Requirements
Strong communication skills in English
Team player
Strong analytical skills
Knowledge of at least one of the following Application technologies
Windows Domains Management
MS Active Directory Support
Cluster Environment Management
IP Services Support Preferred
MCP, MCSA or MCSE
Experience in: - MS SQL Server or - DB2 or - MS Exchange Server or - Citrix server solutions Similar experience in large enterprise environment

IT Specialist Resume Examples & Samples

Translate and brainstorm problem areas for business partners into innovative technology solutions with Cisco
Understand cross-functional, cross-disciplinary areas within the bank to recognize opportunities for optimization
Have a solid knowledge of the bank's business model and fundamentals of how IT is deployed managed and evolved in support of Business strategies and Outcome priorities
Work as part of a team to communicate and prototype ideas developed in the Cisco-TD lab
Collaborate with business partners to help move successful ideas/prototypes forward
Communicate detailed status updates to program lead for executive awareness

IT Specialist Resume Examples & Samples

The SQL Server Database Administrator is responsible for critical aspects of database administration including installation, configuration, upgrades, capacity planning, performance tuning, backup and recovery in managing cluster of SQL servers at any given time. Enterprise experience is required for end to end build lifecycle to mission-critical production systems
Build, Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security and to company standards
Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end
Refine and automate regular processes, track issues, and document changes
Assist developers with complex query tuning and schema refinement
Provide afterhours support as required and for critical production systems
Perform scheduled maintenance and support release deployment activities after hours under Infrastructure lifecycle management
Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members
Writing and improving SQL Server T-SQL queries C# Developer” or “Java Developer on knowledge
Designing tables and picking datatypes
Deciding whether clustering, log shipping, mirroring, replication, etc are the right fit to solve a business problem
Failover clustering, SAN replication, and other high availability technologies
SQL Server merge, peer to peer, or transactional replication
LINQ, Entity Framework, NHibernate, or other ORMs
Service Broker
Analysis Services, Integration Services, or Reporting Services
Knowledge of SQL server tools (Profiler, DTA, SSMS, SAC, SSCM, PerfMon, DMV's system sprocs)

IT Specialist Resume Examples & Samples

Design core infrastructure components to support evolution of the TD Hadoop ecosystem
Create REST APIs to integrate with internal and external systems
Design and implement proof-of-concept solutions and prototype system components
Provide direction other teams within EIM regarding Hadoop technilogies and best practices
Act as the technology subject matter export on "Big Data" technology projects
Lead/contribute to the ongoing development of the team by sharing information, knowledge, expertise and lessons learned on a regular basis
Co-ordinate with technology, business and vendor teams to manage the implementation of platform software and hardware releases, deployments and defect remediation
Provide on-going communications on project status, work effort estimations, deliverable timelines and systems restrictions to project management
Ensure high quality work and maintenance of standards within own area of responsibility
Provide guidance on best practices and support InfoEx process evolution
Develop and maintain expertise of infrastructure deployment and operations methodologies; key business initiatives and issues; and their IT implications
Must be able to deliver presentations and make reports to TDBFG executives at the VP level
Provide 24/7 on call escalation support for Production and System Support team
Post-secondary degree: Computer Science, Engineering or similar degree preferred
A minimum of 5 to 7 years of experience in Linux system administration, systems and infrastructure design, automation and testing strategies
A minimum of 1 year of Big Data and Hadoop experience preferred
Experience with information technology; data and systems management; knowledge of Unix/Linux especially RHEL is required
Hadoop administration and utilities, Java, virtual environments; and knowledge of RESTful API-based web services is preferred but not mandatory
Demonstrated history of being self-motivated, energetic, results-driven, and executing with excellence
Effective inter-personal skills working well with a fast moving team; able to build and maintain strong relationships with business and technology partners

IT Specialist Resume Examples & Samples

Vet new db server builds and review project docs to ensure design specifications meet the application needs
Create new databases
Updates to database schema (create, alter, or drop objects)
Apply database permissions (add, modify or delete logins, grant/revoke permissions to db objects)
Deploy code (stored procedures, SSIS packages, SQL scripts)
Tuning and optimization of database settings
Setup db traces for PCOE testing to capture various performance metrics
Advise on TD’s DB standards as required on projects (eg. audit processes, database access, job configuration)
Support testing cycles on projects (eg. Running scripts, database backup/restores)
Updates to db inventory for audit and chargeback (specifically for Shared Gold databases)
Preparation for, and participation in, various audits as required (Internal, SOX, PCI)
Handover of encryption keys to EITO when TDE or SSL is employed
Documentation updates (ASDP, other handover docs) as required

IT Specialist Resume Examples & Samples

Ensure internal customer satisfaction
Responsible for day to day remote or on-site local Infrastructure support services in the Market(TR, BG,RO and IL)
Ensure that issues and business requests are communicated to and addressed by the appropriate GIT resources through our Incident Management System. Follow-up to ensure that the user issues are resolved
Monitor and report system deficiencies
Provide, update and maintain documentation using company defined tools and standards
Provide support for implementations of new processes and tools. Train and support users in the use of these processes and tools
Ensure IT compliance for global infrastructure services (e.g. antivirus, license management, incident management, Security, Asset Management)
Accountable for project support of applications or technology
Manage external and service provider relationships
Works under the direction and supervision of Senior Technical Support and management

IT Specialist Resume Examples & Samples

Cisco Unified Communication Manager (CUCM)
Cisco Unity Connection (CUC)
VoIP SIP Signaling, QoS, Voice Gateways, LAN/WAN

IT Specialist Resume Examples & Samples

SharePoint architecture, administration, and governance
Participate on the SharePoint team supporting Corporate departments, providing unique collaborative solutions
Lead social media solutions and deployment for the Corporation
Lead and deliver global video strategies and deployment
Provide SharePoint governance for the corporation; closely align with ITC teams focused on mistake proofing unstructured data management and compliance

Regional IT Specialist Resume Examples & Samples

Provide support for all mobile technologies (iOS, Windows, Droid)
Provide support for all software and application installations
Provide Level I support for Network infrastructure, including Routers, Hubs, Switches and Servers in coordination with Corporate IT
Provide Level I support for POS, Data and Voice infrastructure cabling and wire management
Coordinate with outside vendors and internal partners for on-site visits as they pertain to repairs, installations and projects
Prioritize workload, meet deadlines and work on multiple tasks simultaneously
Maintain awareness of emerging technologies and apply this knowledge to new situations

IT Specialist Resume Examples & Samples

2 years of strong Object Oriented Design skills
2 years of strong J2EE web development skills
2 years of knowledge of DHTML, JavaScript, DOM, CSS and AJAX, DoJo
3 years of knowledge of the following frameworks: Struts 2; Hibernate; Spring
3 years of knowledge of XML, XML Schemas, XSLT, SOAP and related technologies
4 years of strong Object Oriented Design skills
4 years of strong J2EE web development skills
4 years of knowledge of DHTML, JavaScript, DOM, CSS and AJAX, DoJo
Secret Clearance

IT Specialist Resume Examples & Samples

Establish and maintain key relationships with our business partners and stakeholders
Ensure Key Risk indicators are identified, tracked and reported
Facilitate and coordinate discussions to ensure risk intelligence, analytics and tracking capabilities are designed and implemented to meet stakeholder needs
Lead the development of tools and processes to support the maturing risk management capabilities of ITS teams
As a senior member of the Risk Intelligence team provide leadership and guidance to junior team members in the areas of corporate standards and issues management
Support the Infrastructure Risk Management teams during Audit and Regulatory examinations
Develop quality materials (reports, presentations, dashboards) for communicating key initiatives to TD Bank executives

IT Specialist Resume Examples & Samples

Help with the Implementation of the tactical and strategic enterprise solutions to maintain scalable & highly available SAS Grid environments
Working with business and application development teams to provide effective technical designs aligning with industry best practices
Capturing the as-is operational state, and driving business-aligned roadmap formulation to deliver short term relief and future state of enterprise grade Shared SAS grid(s) platform standards
Defining secure, highly reliable integration strategies for applications and customer systems
Interfacing with other groups such as security, network, compliance, storage, etc
Providing subject matter expertise, training, and direction to team members
Recommending and aiding in establishing development, testing and documentation standards
Monitoring and ensuring compliance with architectural and development standards
Identifying and recommending new technologies, architectures, processes and tools to increase efficiency and productivity
Engaging with external vendors to evaluate products and lead POC development
Working with multiple products and technologies at all tiers of the architecture to guide the design and implementation of innovative, scalable and robust solutions
Interfacing with application team and end users regarding platform issues or concerns
Designing and participation in testing of DR, replication & high availability solutions
Technically driving both triage activities and planned maintenance windows to minimize impact to end users
Independently managing, leading, and executing complex projects with cross-functional teams
Providing operational Support, health check and security compliance for all grid infrastructures in production, development, SIT and UAT environments
Conducting and maintaining proactive monitoring, capacity planning and tuning of the grid infrastructure to ensure that all systems are performing at their peak levels
Providing production application support, including researching production problems and determining corrective action where appropriate.(L3 support)
Implementation and management of grid upgrades and expansions
Preparing and maintaining design, deployment and operational run-book documents
Working with the Development. Operations and Business teams in the software development lifecycle for all Grid Computing and related technology projects
Contributing to the life cycle management of the grid infrastructure
Interfacing with the Grid stakeholders, infrastructure teams and application support/development teams as a subject matter expert
Researching and evaluating advances in grid computing in order to make recommendations for improvements or proof-of- concepts
Possesses a university degree/college diploma in Computer Science and/or 10+ years systems experience, both hands-on and as a consultant
Possesses solid business and advanced application knowledge
Demonstrates expert understanding of Enterprise methodologies, such as ITIL or CMMI, PDLC/SDLC Project and Software Development Life Cycle best practices, and documentation standards
Is experienced in implementing processes at an organizational level using CMMI or ITIL
Is experienced in CMMI assessments/International Organization for Standardization (ISO) 9001 Audits/ITIL Skills
Possesses expert technical skills and is able to learn and apply new skills quickly
Demonstrates advanced communication skills, both written and verbal
Demonstrates advanced negotiating and relationship management skills
Reviews and monitors overall project sizing, scope, and resourcing in collaboration with the Project Manager (PM) to ensure they are appropriate and attainable for the given project
Reviews development and support processes and implements improvements to increase quality, reduce costs, and improve customer satisfaction
Provides technical coaching to team members on design patterns, development processes, and other IT processes in order to improve their technical skills
5+ years of experience on Red Hat Linux operating systems
2+ years of experience designing, implementing, and support RHEL GFS2 and other clustered file systems
Experience with analytic tools in a compute environment, including Revolution R, SAS, and Ruby-based compute
Experience managing VMware guests and troubleshooting in an ESX environment
Experience Managing Storage Requirements to Clustered Systems, including sharing, replication and snapshotting
Experience monitoring and troubleshooting using a variety of open source and proprietary toolsets; robust triage toolkit, with emphasis on component tracing and metrics analysis
Understanding of enterprise ETL tools (e.g. DataStage)
Basic scripting understanding is required; understanding Shell, Perl and/or Python are preferred
Strong Interpersonal Skills
Good communication skills, self-motivated, positive attitude and ability to work independently and in a team environment
A critical thinker with a strong troubleshooting and application administration/Support skills
Proven timely delivery of key infrastructure and products
Must be able to work flexible hours (including weekends and nights) as well as when needed

IT Specialist Resume Examples & Samples

Development (J2EE and Web Services)
Scripting (Java script, XSLT, ANT)
Applications Servers (WAS)
Databases (Oracle, DB2, SQL Server)
Operating Systems (AIX, Windows)
Web Services (HTTP, XML, REST, SOAP, WSDL, UDDI)
JQuery
Apache
Apache CXF
Ehcache
Hiberate
Spring
2+ years experience with application and component design
5+ Years' Experience as Developer who has worked on a more diverse range of tasks including research and analysis
Develops program specifications; adapts, integrates, codes, tests, and debugs complex programs; and is responsible for executing all aspects of the development life cycle specific to building/ integrating applications
Works independently as a lead developer and coaches/guides other team members within area of expertise
Works with technical staff, business and/or vendor to understand complex or multifaceted problems and often leads the development of detailed/ complex and/or comprehensive solutions
Works independently or collaboratively with other areas/ team members to meet deliverables and ensure team members adhere to guidelines/ procedures on medium to large scale projects

IT Specialist Resume Examples & Samples

Analyses technical problems for senior management, development teams, support teams, and business partners in order to identify the technical approach and solution options for the given problem; this includes collaborating with project/work teams to resolve technical road-blocks, performing solution proof-of-concept (POC), and examining third party product offerings
Reviews tactical and strategic plans and assesses the feasibility and technical risk of incorporating a given architecture or solution into the internal technology environment and communicates the findings to senior management to assist with decision-making regarding the applicability of the plans to Enterprise/LOB strategies
Provides design, development, and support estimates to senior management and/or project/work teams that are used in determining business initiative feasibility and priorities, and/or used by Project Managers for project planning
Reviews hardware/software design documents for new business/technical initiatives (e.g., High Level Requirements Document [HLRD] and High Level System Design Document [HLSD]) to ensure quality, completeness, and adherence to Capability Maturity Model Integration (CMMI) or Information Technology Infrastructure Library (ITIL) documentation standards, as well as determines the impact of the implied changes to the design framework and identifies synergies between project initiatives to ensure the efficiency and effectiveness of the technology
Provides technical expertise to senior management and project/work teams, including the areas of governance methodologies and processes, for purposes of ensuring the architecture and solutions are consistent with the design framework, Enterprise/industry standards, the TD strategic direction
Defines custom architecture requirements around third party solutions to allow IT integration of these solutions into the technology environment to meet business requirements Job Description
Partners with the Business Center of excellence team and collaborates with other organizations (e.g., Infrastructure, Audit, and Information Security) to define and document the system non-functional requirements (e.g., Service Level Agreement [SLA] monitoring, audit controls, reporting, and security)
Presents solutions to internal governance groups in order to gain approval for the design and communicates the outcomes of these presentations to the project/work teams to keep them updated on the governance process
Networks with vendors and peers in external IT organizations, through user groups, in order to remain current with emerging technologies and to influence the strategic development of technology to satisfy the Enterprises needs
Providing production application support, including researching production problems and determining corrective action where appropriate
Must have professional experience with the following technologies
3 - 5 years’ experience in deploying and managing of large scale, multi-tenant and shared AIX, Microsoft, UNIX/Linux SAS and Tibco Data Synapse Grid
Expert knowledge of Windows and RedHat server administration
Experience with J2EE, Java, .Net, Python, C++ programming, shell script
Knowledge of Microsoft SQL Database and integration with a multi-tiered architecture
Familiarity with Virtualization and Storage technologies
Exposure in utilizing Oracle Enterprise Manager 12c or other Grid Computing related monitoring tools in order to proactively monitor and automated corrective actions to our environment also a plus

Financial IT Specialist Resume Examples & Samples

Technical system support, administration and maintenance of Cognos TM1 or related financial applications in support of Finance customers
Analyzing changes or new requests from customers or business process owners
Performing and managing changes in OLAP outlines
Maintaining security filters and groups, end users access management and data security
Develop and maintain ETL processes to source and load data
Develop and maintain chores and processes in TM1 or equivalent OLAP tools
Develop and maintain Excel templates to perform data load and extract
Perform tie out to source systems
Create and iterate test procedures to ensure proper function and data integrity 10. Perform root cause analysis of technical and process issues
4 plus years’ experience in: Developing , deploying, and maintaining OLAP applications
Open collaboration and strong communication skills
Strong personal responsibility for scope of work
Organization and commitment to goals and target dates
2 plus years’ Experience working with relational databases
2 plus years’ Experience developing technical solutions from new business requirements
1-2 plus years’ Experience with query tools such as SQL, QMF, BRIO, Cognos BI Reporting

Smarter Process IT Specialist Resume Examples & Samples

Gather customer requirements, analyse, design and development of IBM Hybrid Cloud Solutions products portfolio
Perform the end-to-end project implementation
Estimate implementation efforts and define the project plan for the delivery of the solution
Provide technical guidance to customers and assist them troubleshooting in critical situations
WebSphere Application Server and WAS Supplements and Network Deployment
WebSphere Service Registry and Repository
BPM Deployment and Architecture
Tuning, clustering, migration and high availability configuration or problem determination in Hybrid Cloud Solutions
Practical knowledge of data structures
Organize process assets into toolkits
Model and implement events
Understand Business Entity Life Cycle approach
Process Modeling Pattern and Process decomposition
Workflow vs. service composition
Strong programming skills and experience with XML, XSLT, HTML, JavaScript, Java, Dojo, JSON
Understanding of SQL syntax
Process and Service Development and User Interface Creation
Integration Development: basic web service integration
Process Performance Tracking
Knowledge in IBM Smarter Process Software Solutions
Knowledge in WebSphere Enterprise Service Bus and WebSphere Process Server
Knowledge in Business Activity Monitoring
LDAP servers (Tivoli Directory Server, Active Directory, openLDAP, etc.)
Knowledge of IBM BPM Integration Designer , IBM Process Designer, toolkit management
BPEL knowledge
Nodejs knowledge
Good knowledge of Mediation flow and XSLT transformation, ESB patterns
Good knowledge of WebSphere Application Server
SOA, WSDL, and SOAP
Understanding of web services/REST technologies

Nordstrom Regional IT Specialist Resume Examples & Samples

Provide support for all hardware desktop technologies (POS, PC’s, Laptops, Printers,Macs, Phones, and related peripheral devices)
Document, track and respond to requests for service and reported problems through the Service Management tools
Perform all additions, moves and changes as they relate to POS, Telecom and LAN equipment
Facilitate the use of technology by assisting, educating and supporting Regional and Store level employees on current Technology policies and procedures
Perform basic hardware diagnosis and maintenance on server and backroom equipment
Work independently, referencing knowledge base articles and technical/project teams for successful installations, upgrades and problem resolution

IT Specialist Resume Examples & Samples

3+ years of experience as a system engineer on UNIX, Linux and Windows
Perl, shell, VB scripting programming experience
Database experience, prefer DB2
System management tools experience in Tivoli will be added advantage

IT Specialist Resume Examples & Samples

5 years of experience in MS Exchange clustering, IBM xSeries servers, IBM DS3xxx/DS4xxxx storage controllers HW
5 years of experience or knowledge in Windows 2003 Entreprise r3 and above, MS Clustering, IBM Director 6.1, VMware 3.5/4.0, Hyper-V, Active directory
Ability to obtain and maintain a Government security clearance of VA Security clearance
Working knowledge in DNS, fibre switches, network switches, Cisco load balancers, TSM
Read/write scripting, and power shell knowledge desirable
Microsoft SQL server 2008/2012 fundamentals
Disaster Recovery practices, and solution designs
Experience in defining, documenting and enforcing system standards

IT Specialist Resume Examples & Samples

Basic knowledge of
Windows
AIX
Linux
Networking
Organizational & communication skills
Ability to work independently as well as in a team
Advanced English
Analytical skills

IT Specialist Resume Examples & Samples

Ensure 24/7 operation of all services and platforms to deliver according SLAs
Incident resolution and incident management
Implementing changes (e.g. installation of new versions or patches) and ongoing change management including proper documentation
Close customer contact during operational work
Proactive capacity and performance management of systems and system components
Support in planning and implementation of projects and new designs
Qualified IT or IT related education
At least 3 years of working experience in IT
Experienced with Filer Storage and basics in other Storage related topics
Experienced with Fiber Channel Infrastructure
Basics in VMware 5.x/6.x and backup solutions
Proficiency in English (at least level B2/C1 in Council of Europe scale)

IT Specialist Resume Examples & Samples

Implementation of all necessary operative tasks to guarantee maintenance of operation
Run applications, services, platforms and network to deliver promised service portfolio according SLAs
Ensure global IT support based on follow-the-sun organization as well as 24/7 on-call-duty
Qualified IT or IT-related education6+ years of IT experience, at least 3 of them with relevant technologies
Very good in English – both written and spokenCooperative and team oriented
Good and applicable knowledge of EMC products, especially ISILON and VMAX (EMC certification a plus)
Good and applicable knowledge of IBM SVC (Storage Virtualization Controller; SVC certification a plus)
Good and applicable knowledge of our Brocade Fibre Channel Infrastructure (Brocade certification a plus)
Good and applicable knowledge of VMware 5.x/6.x

IT Specialist Resume Examples & Samples

Qualified IT or IT-related education5 + years of relevant working experience
Very good in English – both written and spoken
Cooperative and team oriented
Administration of global Citrix NetScaler load balancer environment
Citrix Certified Associate - Networking certification
Administration of global Cisco LAN/WAN environment
Cisco CCNP Routing and Switching certification
Administration of HP monitoring solution in global network environment
IP address management of a global enterprise network

IT Specialist Resume Examples & Samples

Knowledge of Service Management concepts (ITIL)
Knowledge of Omnibus, Impact, Monitoring
Knowledge on Java

IT Specialist Resume Examples & Samples

Excellent Customer Service Orientation
The ability and willingness to adjust easily to change
Acceptance of personal responsibility for actions and problems
Initiative to remain current in specific field of expertise. (Be a fast learner in a demanding environment)
A team player, placing the objectives of the organization first

IT Specialist Resume Examples & Samples

Design and Delivery of Cisco unified communications solutions for remote branch offices
Design Cisco Communications Manager VoIP systems
Perform Design requirements gathering
Work with suppliers to create Bills of Material
Work with Vendor and Customer to insure proper communication and understanding between each
Project Management of large and small scale projects
Bachelor’s degree from an accredited institution is required
Minimum 7 years of experience in VoIP and/or Cisco Networking is required
Must be legally authorized to work in the United States without company sponsorship now and in the future
No relocation is being offered, candidates must reside within 50 miles of any Eaton facility
7 Years technical experience in Cisco Networking, Unified Communications Technologies, and Contact Center applications
Bachelor’s Degree in Computer science, Engineering or related field
CCNP in Voice or Networking
Experience with Cisco Unified Communications Manager (CUCM) and Cisco Contact Center Enterprise (UCCE)
Experience with Voice and Screen Recording and other contact center applications
Cisco gadgets (3rd party applications the reside on the agents desktop)
International service delivery experience
Customer service skills and ability to communicate with internal customers and vendors
Experience with Cisco Unified Intelligence Center - CUIC (reporting
Must be experienced in a converged Cisco LAN/VoIP environment
Cisco Communications Manager
Cisco Contact Center Enterprise
Cisco Unity Connection Voice-Mail
Telecommunications – PRIs, T1s, Basic Phone line infrastructure
Excellent Written and Verbal communication skills
History of Cisco converged infrastructure delivery projects
Strong Vendor management and service delivery skill

IT Specialist Resume Examples & Samples

Three years or more experience – Systems Administration, Systems Engineering, and/or Network Management
Experience with the following hardware systems: Server Hardware, Workstation Hardware, Network devices, System appliances, Citrix systems, and Cisco VOIP understanding
Experience with following software systems: Microsoft Operating Systems and applications, Security Scanning and hardening tools, and some experience with Network Operating Systems
Required Certifications: CompTIA Security+ CE Certification equivalent or greater
Certifications: CISSP and CCNA
One year or more of experience supporting large enterprise networks and systems
Ability to use Microsoft Office productivity software

Senior IT Specialist, Data Center / Team Lead Resume Examples & Samples

Implementation of all necessary operative tasks to guarantee maintenance of operation
Run applications, services, platforms and network to deliver promised service portfolio according SLAs
Ensure global IT support based on follow-the-sun organization as well as 24/7 on-call-duty
Incident resolution, Incident management
Implementing changes, Change management
Installation of new versions, patches
Close customer contact during operative work
Supplier management for incident related communication
Documentation of all executed tasks in a ticket tool and CMDB
Proactive capacity and performance management of systems and system components
Support in planning and implementation of projects / new designs

IT Specialist Resume Examples & Samples

Analyzing and refining systems requirements
Working with customers to test applications
Integrating hardware and software components
Writing, debugging, and maintaining code
Translating system requirements into application prototypes
Occasional Travel
Occasional travel may be required
Attention to Detail- Is thorough when performing work and conscientious about attending to detail
Customer Service- Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations
Oral Communication- Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

Apprentice IT Specialist Resume Examples & Samples

Assist with creation, amendment and deletion of user accounts within specific applications on OFFICIAL-SENSITIVE systems
Provide assistance to 2nd line troubleshooting support team covering installed applications
Assist in deployment of patches to client devices under guidance of System Administrators
Ability to work proactively under pressure within a team or individually
Motivated to learn new skills and processes
Must be willing to undergo UK Security vetting

IT Specialist Resume Examples & Samples

Minimum 5 years’ experience with systems administration tasks
Experience with technical software such as VMware Infrastructure (5.4.1), VMware ESX 3.5 and VMware VSphere 5.5u3 datacenters
Experience with Fusion or Workstation
Experience with programming languages such as SQL
Experience developing SQL reports
Should be knowledgeable supporting the following technologies
Windows 2008 R2 based Virtual and Physical Servers
Windows 2012 R2 based Virtual and Physical Servers
SharePoint 2010/2013 servers
Experience supporting Microsoft Server infrastructure
Microsoft SQL 2008-2012 R2 servers - both Physical and Virtualized
ISCSI based EqualLogic Storage Arrays
Cisco and Force10 Network Switches
VMware Site Recovery Manager 5.8
DISA SRG and STIG application and compliance
McAfee HBSS troubleshooting
Troubleshooting Active Directory GPO settings
After reporting, required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M Information Assurance Workforce Improvement Program, dated 19 December 2005 (incorporating Change 2, April 20, 2010)
Experience with designing and implementing system architecture, testing, and security protocols
Experience with design of information systems to meet defined mission and administrative needs
Experience with identification of concepts and application for implementable design
MS degree in Information Technology, Computer Science or a related field is preferred

IT Specialist Resume Examples & Samples

Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately

IT Specialist Resume Examples & Samples

5 years of experience (with a Bachelor’s) or 3 years of experience (with a Master’s) in the offered position or as a Computer Programmer or Programmer Analyst
3 years of experience in each of the following: .Net application framework (C#, ASP .Net, .Net 3.0 and above); MS SQL Server; MS Ajax Toolkit; Silverlight Mercury Testing Suite Software tools (Loadrunner, WinRunner, QuickTest Pro, and Test Director); and raw XAML
1 year of experience in Windows Presentation Foundation using VS2008 and 2010 and MS Expression Blend 3

IT Specialist Resume Examples & Samples

Experience in 3-5 years of web application development experience specially with multi-channel web app development
Hands-on experience with mobile and web application development
Understanding of various software/application development methodologies such as waterfall and agile
Expert level knowledge of JavaScript, HTML5, jQuery, XML, CSS, bootstrap, angularJS
Experience with hybrid and native mobile app development, responsive UI development, single-page web applications
Experience with SOAP/REST web services development
Understanding of UX design principles
Knowledge of IBM MobilFirst platform desired
Good understanding of various debugging/testing tools
Must have good analytical and problem solving skills
Must be a team player and have good communication skills

IT Specialist Resume Examples & Samples

Proven UI Experience
Demonstrable UI design skill with a strong portfolio
Proficiency in Photoshop, Illustrator, OmniGraffle, InDesign, Fireworks or other visual design and wire framing tools
Proficiency in HTML, CSS and JavaScript for rapid prototyping
Excelent visual design skills with sensitivity to user-system interaction
Ability to solve problems creativity and effectively
Up-to-date with latest UI trends, techniques,and technologies
Experience working in an Agile/Scrum development process
Strong conceptualization ability, strong visual communication ability, drawing skills and sketchbook technique
Exceptional design skills, production value and attention to detail
Strong working knowledge of Photoshop, Illustrator, InDesign, Fireworks and associated design tools
Experience with user interface design patterns and standard UCD methodologies
Understanding of common software project management practices and development practices
3D modeling, After Effects, rendering and animation
Strong working knowledge of HTML, CSS, Rails, JavaScript/JQuery, ObjectiveC (iOS), C++ (Android) a plus
Motion graphics design and production
Video and sound editing
Strong written and verbal communication skillsLicensures, Certifications and other requirements

IT Specialist Resume Examples & Samples

Skilled at interpreting and presenting spatial and non-spatial data for maximum comprehension and visual impact
Ability to use as many of the following as possible working productively and independently: Esri Javascript API, Mapbox js/GL, leaflet, Esri ArcGIS Online Templates, CartoDB
Mandatory Technologies - JavaScript | Python | JSON | HTML5 | CSS | XML | Google APIs | GitHub | Bootstrap
Good to Have Technologies- Hadoop | Elastic Search | Mongo or any other NoSQL databases | .Net | node.js| UI/UX Design
Demonstrated experience using front-end web development frameworks such as jquery and Dojo
Ability to test and create code that works cross-browser, cross-platform and cross-device
Experience with responsive design concepts and tools(e.g., Bootstrap)
Experience with cartographic and graphic design principles
Minimum 3 years professional web application development experience and practical experience with SQL and/or Oracle
Experience building and documenting structured code using the mandatory technologies above
Understand business use cases and building applications with meaning
Strong knowledge of mapping and geographic information systems - processes, techniques, concepts, theory and practices
Adept at building user-centric Web UI Interface(s)
Ability to communicate project milestones and status, executing projects from concept to completion in the following areas
Self-driven, with the ability to manage own delivery with challenging targets and solve problems with limited guidance
Strong communication skills (both written and verbal), with the ability to communicate with both technical and non-technical audiences at multiple levels of seniority

IT Specialist Resume Examples & Samples

5+ years of customer service, support, and consulting experience for enterprise-level customers of more than 100 users
Multi-domain models and trusts
Windows 2000/2003/2008 in a large enterprise
Windows based DNS,WINS, and DHCP services
Backup and recovery techniques
Experience leading groups or teams of engineers through the life-cycle of an IT project, this includes, implementation and management
Microsoft Windows Active Directory and Windows 2000/2003 Directory Services
Management, Security Suite and general deployment of software
Disaster Recovery Plan and back-up strategies
Excellent oral and written communications skills
3 to 5 years of experience preferred or

Automation & IT Specialist Resume Examples & Samples

Min 5 years’ experience in the Medical Diagnostics industry, Laboratory experience preferable
Min 5 years’ experience of laboratory automation and I.T systems
Knowledge and understanding of laboratory practices, Inc. a knowledge of clinical chemistry and immunoassay
A self-motivated individual who has an enthusiastic approach to customer service and has excellent communication and interpersonal skills
The ability to adhere to company policies and procedures
The ability to provide remote and on-site customer application support for respective product line(s) across UK and Northern Europe region where required
The ability to provide effective second line application support across UK and Northern Europe region when required
The ability to achieve departmental goals and objectives to meet the company’s operational plan

Supervisory IT Specialist Resume Examples & Samples

Mastery knowledge of relevant legal and regulatory requirements
Extensive knowledge of common information security management frameworks
Extensive experience working with a diverse range of data sources/streams and managing these effectively
Excellent analytical, decision-making and problem-solving skills
Proficiency in developing partnership-oriented relationships with internal and external business executives and functional leaders
Strong background in security operations, process, solutions and technologies
Strong understanding of policy, compliance, and best practice security principles
Extensive knowledge of Linux, Windows, and Network Operating Systems
Extensive knowledge of infrastructure, key processes, and technology-oriented risk issues, specifically around security and privacy
Extensive experience with enterprise risk assessment methodologies
Proficiency at multitasking in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
Proficiency in project management
Excellent communication skills, both verbally and in writing, to technical and non-technical audiences of various levels within BKFS or outside the organization (executives, regulators, clients, etc.)
Results oriented, business focused, and successful at interfacing across multiple organizational units

Senior IT Specialist, Oracle EBS Resume Examples & Samples

Participate as a core team member in all business system projects, related, but not limited to, Celgene’s Global Oracle EBS system for EMEA and APAC
Become an expert in Celgene financial modules and structures and how they relate to existing and new business systems
Refining business requirements for translation into functional specifications
Translating recurring issues and problems into fundamental solutions
Fully understand changes in scope and schedule and how they will impact other business processes or projects
Have a good understanding of EMEA and APAC regulatory requirements and how they relate to existing and new business systems and practices, primarily SOX&#8217
Help identify process improvements through changes in practice, standardization or through IT automation
Be a source of business knowledge (consultancy), or a research liaison role, for IT development groups
Proactively helps to shape client and user requirements and independently identifies possibilities for innovations
Developing solutions to new, complex problems in the area of Finance and order management
Identifying problems and opportunities within processes, independently seeking solutions with the involvement of other colleagues and clients
Maintains contact with users and offers technical advice and support
Test and make recommendations based upon the severity, critical need and implications to the environment and supported applications
Work with business subject matter experts and key stakeholders to successfully integrate their solutions and objectives
Willingness and high comfort level working with a virtual global team of Functional Experts and Technical Developers
LI-NS1
MONEU
Degree in Information Technology, MIS (Management information systems) computer science or recognized IT professional qualification or comparable experience
Minimum 5-7 years of experience administrating in an Oracle Enterprise Business System environment with a Solid knowledge of the Order to cash and Finance modules
5 to 7 years’ experience with multiple large scale, full life-cycle implementations required
A command of French, both written and spoken, is a bonus
Must be client service-driven with excellent communication, relationship management and analytical skills
Must have prior experience on project teams for implementation, customization, or enhancements to ERP systems
Experience with business process reengineering, including documenting workflows and developing functional specifications
Ability to effectively translate business requirements into system requirements
Familiarity with Business Intelligence and reporting tools including OBIEE or similar tools
Flexible, adaptable and hands-on approach necessary
Solid knowledge of the Order to Cash and Finance domains
Knowledgeable about IT processes with a preference for ITIL certification
Experience working with IT in a global environment
Knowledge of Change Control Management (ITIL)
Proficient computer skills required including Microsoft Office Suite
Flexibility in a rapidly changing environment
Demonstrated successful ability to build positive relationships and work collaboratively with cross-functional teams
Excellent interpersonal and communication skills with the ability to interact with all levels of the organization
Experience working in a multi-language, multi country, multi-org environment desirable
Ability to communicate technical ideas clearly and effectively both orally and in writing
Experience developing ad-hoc queries using the SQL query language

IT Specialist Resume Examples & Samples

As necessary
Demonstrated accomplishments in developing and delivering application software
Experience with Java, J2EE/JEE, Javascript, and HTML; AND
Experience using Microsoft SQL Server

IT Specialist Senior Resume Examples & Samples

Minimum 8 years’ experience installing and configuring IP based routers and switches
Knowledge of VLANs and routing protocols
Must have current Security+ certification and become 8570 IAT Level II within 6 months of start date if not already compliant
Must have a current and active TS/SCI Security Clearance
Interpersonal communication skills – verbal and written
Ability to multitask in a stressful environment
Must be able to lift and carry 50lbs
Experience with network transport to include SONET
Experience with Cisco, Brocade and Juniper network equipment

IT Specialist Resume Examples & Samples

Supporting the MPD's mission critical software applications, data, and interfaces for various agencies
Coordinating software changes and upgrades within agencies and vendors
Coordinating system performance and load testing for all major implementations, and
4+ years (8+ years preferred) of experience in logical data modeling and physical database design
4+ years (8+ years preferred) of experience with data modeling tools

IT Specialist Resume Examples & Samples

Qualified IT or IT-related education
6+ years of IT experience, at least 3 of them with relevant technologies
Proven experience in configuration and management of a complex and heterogeneous Citrix terminal server environment
Very good and applicable knowledge of XENAPP 7.X and 6.5, Citrix MCS and VMWare as HypervisorExperience in managing Windows server in a multi data center environment
Good knowledge of Windows Server 2008 and 2012 R2
Basic knowledge of Citrix XenApp/Desktop Services as well as Virtualization with different HypervisorGood and applicable knowledge of Active Directory, especially group policies

IT Specialist Resume Examples & Samples

Support online, customer-facing, prospect, and education activities- such as trade events, user conferences, delivering Proofs of Concept, delivering Bluemix capabilities demonstrations, writing articles, support hackathons, etc
Provide regular feedback on product capabilities and positioning against customer needs and competition
Removing inhibitors to the sale through discovery, technical delivery assessments reviews , whiteboard/chalk talks, presentations, Readiness Planning, and demonstrations
Taking initiatives to own accounts and issues and driving team members toward common goal of securing business
Build and maintain relationships with key decision makers and influencers
Partner with sales peers to assist with software deployments and resolution of post-sales issues
Demonstrated communication and interpersonal skills with technical aptitude to deliver presentations at all levels of an organization
Possess developer and architect background and experience
Team player who likes to solve problems for customers themselves and with their colleagues
Possess drive to push digital innovation with customers
Ability to learn and apply leading edge cloud technology
At least 2 years experience in software technical sales
At least 2 years experience in application development: Web / Java / J2Enterprise Edition / scripting
At least 2 years experience in managed services: Service Level Agreement (SLA), operations
At least 2 years experience in IT architecture: cloud infrastructure, cloud apps

100

IT Specialist Resume Examples & Samples

Supporting the MPD’s mission critical software applications, data, and interfaces for various internal customers and other consumer agencies
Coordinating software changes and upgrades within all agencies and vendors
Coordinating system performance and load testing for all major implementations
Working with technical support to resolve system outages

101

IT Specialist Resume Examples & Samples

Deployment Automation via Custom TOSCA Blueprint Development & Support across DEV - PROD
Continuous Integration/Continuous Delivery, E2E automation with the CTS CI/CD Framework
Environment Management & Support
Breadth of IT experience and experience within systems development and understanding of the SDLC, the physical and logical environments used to deliver systems projects, and the technology platforms upon which key systems are hosted
Superior analysis and problem solving skills to quickly decompose complex issues into manageable pieces.
Education: University Degree in Computer Science or equivalent work experience
Number of Years Experience: 8+

102

IT Specialist, GS Resume Examples & Samples

Occasional Travel
Travel is Reqiured
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
Experience establishing and installing systems to minimize network and systems failures; isolating and correcting network problems; and measuring network performance
Experience working with switches and routers for a network
Experience administering server operating systems, such as Windows Server 2008
Experience designing and administering Active Directory and related services

103

Associate IT Specialist Resume Examples & Samples

Bachelor’s degree in CS/EE or related field
1-3 years of relevant experience, or equivalent
Have working knowledge of Windows Server, Windows client OS (XP/7/8.1/10), Active Directory, Group Policies, MSSQL, Hyper-V, and networking concepts (TCP/IP, VLANs, subnets, DNS, DHCP, VPN, SSL, Wi-Fi), Microsoft Office, common antivirus programs, and VoIP technologies
Advanced training and familiarity with specialized software and servers highly desirable
Specialized computer/server skills and certifications are desirable
Well organized, detail oriented, and adaptable to changes
Ability to work under pressure of multiple projects and deadlines
Ability to effectively prioritize workload and manage changes in direction
GxP, FISMA, and 21 CFR Part 11 experience highly desirable

104

IT Specialist Senior Resume Examples & Samples

Excellent problem solving skills
Excellent analytical, trouble-shooting and communication skills
Demonstrated ability to handle multiple projects and work in a team environment
Demonstrated ability to work effectively while handling multiple projects
Ability to work in a multi-platform environment where interconnectivity of operating systems and applications is utilized
Expert knowledge of computer installation, configuration and application technologies
Knowledgeable in Unix, Linux, Windows, Oracle, SQL, Secirptin, VAX/VMS, I Series, Zos, and Networking
Extensive knowledge of layer 1 & 2 problem determination and ability to clearly define a problem and a course of action
Understanding of EIA/TIA industry standards, including testing methodologies with regards to layer one connectivity
Knowledgeable in problem, incident and change management
Expert ability to install and configure networking devices such as routers, switches, servers and remote management

105

IT Specialist Resume Examples & Samples

Manage a large and complex TIGTA-wide network including: conducting cost-benefit analyses and total cost of ownership and capacity studies; establishing routing schema; establishing security practices; developing contingency and recovery plans; maintaining directory services; managing domain name services; providing intranet, Internet, or extranet gateways; and coordinating other actions to ensure the implementation of networks that support mission requirements
Perform specific tasks to plan, design, develop, configure, test, maintain, troubleshoot, tune, manage, and enhance highly efficient network systems such as routers, switches, firewall systems, load balancers, virtual private networks, and network security devices, that respond to TIGTA business requirements; and efficiently apply available resources
Must have specific knowledge and training that applies to current technology currently in use for TIGTA’s networking infrastructure such as Cisco routers, switches, firewall systems, and other Cisco technology
Must have specific Cisco related training and or certifications
Provide technical leadership, guidance, and direction for the implementation of major integrated TIGTA-wide projects that include components including but not limited to: upgrading from hubs to switches; consolidating regional networks; and redesigning network infrastructure in response to changes in network technologies or network requirements
Develop major TIGTA-wide contingency plans to ensure continuous availability and accessibility of network resources in the event of emergencies
Operationally ensure continuous availability and accessibility of network resources in the event of emergencies
One to Five nights per month
Demonstrated experience in documentation, maintenance and integration of application software
Participation in technology planning, product evaluation and report development
Strong network skills utilizing Cisco hardware and software
Experience analyzing and monitoring quality of service traffic
Team leadership skills; AND
Experience as a project leader where scope and authority crossed organizational and geographic lines

106

IT Specialist Resume Examples & Samples

Data/voice troubleshooting tools
Computer based applications
Commuter networks, wiring standards, and protocols
Technical writing ability and good communications kills
Customer service skills

107

IT Specialist Resume Examples & Samples

Experience with Microsoft programming languages and Microsoft SQL Server
Familiarity with commonly accepted IT industry standards and best practices related to database administration and database design
Demonstrated initiative to improve skills through training and or other learning opportunities
A Bachelor's degree with focus on database management/administration
Experience in consulting, design, programming, maintenance and/or support work for moderate size Microsoft SQL Server databases
Professional experience with Microsoft SQL Server-version 8 or later
Four years of Information Technology experience, database management/administration, or developing information systems architecture using Microsoft development technologies including Microsoft SQL Server v.8 and above, Structured Query Language (SQL) or equivalent, Windows operating system and Powershell script language. At least two of the four years of experience should be within the last four years
Professional experience with Microsoft SQL Server database management/administration work for moderate risk software applications and databases
A cover letter describing how your experience, skills and abilities meet the required qualifications of this position
A resume outlining your professional experience

108

IT Specialist GS Resume Examples & Samples

Experience providing advice on information technology solutions, and providing technical assistance to employees using accessible tools and technologies
Experience participating in the development of policies and procedures to ensure information systems reliability and accessibility, and prevent deployment of inaccessible EIT systems and data
Experience identifying technology solutions, and participating in technical vulnerability testing and content assessments for program staff/customers to ensure compliant systems across the enterprise
Experience identifying and recommending accessible information technology solutions, and providing technical assistance to employees using accessible tools and technologies
Experience providing assistance and advice on the overall establishment of information technology accessibility policies, plans and programs, and providing guidance on accessibility remediation
Experience providing technical recommendations and advise on technical vulnerability testing and content assessments for program staff/customers to ensure compliant systems across the enterprise
Experience advising on information technology solutions, and providing technical assistance to employees and Accessibility Coordinators using accessible tools and technologies
Experience providing assistance and advice on the overall establishment of information technology accessibility policies, plans and programs, and serving as a source of expertise concerning accessibility remediation
Experience as an advisor to IT professionals, employees, and/or managers as required, in technical vulnerability testing and content assessments to ensure compliant systems across the enterprise
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

109

IT Specialist Helpdesk Technician Resume Examples & Samples

Must have a High School diploma or equivalent and 4 years of experience
Must have experience in a customer call center or customer service in an IT environment
Experience using Microsoft Word, Excel, and Outlook
Must be willing to work different shifts if required
Must have current Security+ certification and become 8570 Certified within 6 months of start date
Must have a current and active TS/SCI security clearance
Experience in a computer support help desk
Experience troubleshooting user profiles
Experience restoring backup files
Experience installing, troubleshooting, and repairing computer hardware and software
Experience installing, troubleshooting, and repairing computer peripherals

110

IT Specialist Resume Examples & Samples

Extensive Palo Alto and Check Point firewall experience, including deployment and operations
Strong network troubleshooting skills & knowledge of routing and switching
Practical knowledge and experience in information security best practices and industry standards
Experience with Palo Alto Network appliances, JunOS firewalls, SourceFire IPS, ForeScout NAC, Fidelis DLP, VMWare/ESX
Experience related managing and administrated firewalls
Understanding of Device control and Access control for Windows and Linux Environments
Advanced knowledge of networks and security protocols
Understanding of Security desktop controls
Experience with Remedy systems for incident tracking and reporting
Experience with remediation of security incidentsLicensures, Certifications and other requirements

111

IT Specialist Resume Examples & Samples

Provide program integration services to assist in the development and performance of tasks needed to meet the objectives and strategies of the NHRC Strategic Plan
Provide expert consultation services in the areas of writing and preparation of medical, technical and scientific Command documents for publication on web pages, in technical reports, in presentations and in scientific journals for distribution
Provide facilitation services to assist with the performance of tasks needed to meet the objectives and strategies of the NHRC Strategic Plan
Assist management in policy formulation, advise on the potential public reaction to proposed policies, and plan, organize, and evaluate communication strategies, programs, and materials
Bachelor’s degree in computer science
Minimum 2 years’ experience in IT environment
Experience with C++, Java, visual basic and SQL familiarity
Current VMware datacenter certification
Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides
Experience providing technical help desk support to all end users and customers

112

IT Specialist Senior / Desktop Technician Resume Examples & Samples

Minimum 4 years of experience in Information Technology related field installing and maintaining desktop equipment (desktops, servers and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware)
Software and system troubleshooting and support
Provide technical support and training to end-users
Must have current Security+ certification and become DoD 8570 IAT certified within 6 months of start date
Must have a current and active TS/SCI security clearance and be willing to pass a Polygraph if requested
Training or experience with Microsoft Operating Systems
Experience in thin client set-up and Active Directory
Familiar with basic router configurations and commands
Understanding System Center Configuration Manager (SCCM) and remote management tools
Experience installing and terminating copper telecommunications cable

113

IT Specialist Senior / Desktop Technician Resume Examples & Samples

4+ years of experience in Information Technology related field installing and maintaining desktop equipment (desktops, servers and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware)
Must have current DOD IA certification (CompTIA Security+)
Must have a Current TS/SCI Security Clearance and be willing to pass a Polygraph if requested
Familiar with basic telephony install, cross connects, troubleshooting for both (Time Division Multiplexer (TDM) and VoIP Phones
Experience installing and terminating copper and fiber telecommunications cable

114

IT Specialist Resume Examples & Samples

Application Deployment Automation and TOSCA Cloud Deployment Blueprinting support
DevOps automation and support
Rollout of the CTS DevOps Framework
CI/CD Tool knowledge: In depth knowledge of Jenkins, JIRA., Jenkins, Confluence and Stash
Application Monitoring and Alerting setup and automation
Leveraging Splunk for Analytics
Environment Triage/Troubleshooting:Technical support per request from various teams. Investigate and troubleshoot issues

115

IT Specialist Resume Examples & Samples

Ability to understand/analyze issues
Ability to learn new tools and relevant technologies
Proven troubleshooting skills
Ability to provide solution over chat
Proven communication skills

116

IT Specialist Resume Examples & Samples

VMWare Install, Config, Manage
P2V (Physical to Virtual Convertion) Experiences on Windows and Linux Environment
V2V (Virtual to Virtual Convertion) Experiences on Windows and Linux Environment
Good knowledge of VMware products: VMware Infrastructure 3.5 / vSphere 4, Virtual Center 2.5 / vCenter Server 4, vCenter Server 5, vCenter Server 5.1 and vCenter Server 5.5 and VDI
Good knowledge of VMware products : VMware vCenter Operations Manager, VMware vCenter Configuration Manager, vFabric Hyperic, VMware vCenter Infrastructure Navigator, VMware Log Insight and vCloud Usage meter
P2V, V2V and P2P migrations using VMware Converter
Knowledge of methodologies for developing, building and configuring a system

117

IT Specialist Resume Examples & Samples

Bachelor’s degree in computer science, MIS or related field
Experience in programming or system development
Experience with Oracle based products
Experience with SQL, Visual Studio, VB or C# .Net programming
Effective interpersonal skills
Demonstrated ability to collaborate successfully with a wide variety of

118

IT Specialist Resume Examples & Samples

Experience with transactional SQL required
Knowledge of network architecture to develop, implement and maintain highly efficient network systems
Experience with virtualization technologies (VMWare, HyperV, Oracle VM, or Xen)
Experience with SQL Server Replication, Change Data Capture, Log Shipping, Resource Governor and/or Database Mirroring
Knowledge of and experience with log shipping, database mirroring and windows clustering
Knowledge of and experience with scalability analysis
Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server including Windows Server clustering and transactional database replication
Experience with PowerShell and/or BI stacks -- SSRS, SSIS, SSAS
Knowledge of and experience with SQL replication, change data capture, log shipping, resource governor and/or database mirroring
Advanced knowledge of Database and Table Partitioning
Advanced knowledge of database design including table structure, data types, index management, and permissions
Tools exposure for Schema comparison and data comparison
Experience with SQL server and VM servers highly desired
5+ years of experience with MicroSoft SQL server, versions 2005 and 2008 required, SQL server 2012 experience a plus
3+ years of experience with SQL server 2008 R2 and 2012 in a database support role
3+ years of experience with SQL Performance, SQL Virtualization, SQL migration, SAN virtualization Backup & recovery, Reporting and Job Scheduler
3+ years of progressive experience supporting 24/7 on-demand applications
3+ years of hands-on experience administering a large (>1 TB) production SQL Server OLTP environment (with an uptime target 99.95% or greater)

119

IT Specialist Resume Examples & Samples

4+ years of lifecycle implementations of Accela Land Management, Licensing and Mobile solutions. Experience with requirement gathering, solution design, configuration, scripting, workflow, report development
5+ years’ experience working in software implementation services or project management with a proven track record of leading analysis, design and implementation activities for multiple complex projects
Strong technical background in Accela with previous experience with delivery of enterprise class solutions for large government agencies
Strong analytical skills and experience managing technical and project management issues
Strong organizational skills with an ability to manage competing client demands
Experience with the following Accela Platforms, (Land Management, Licensing, Citizen Relationship Management and Mobile Office
Demonstrated, consistent, sound, independent decision-making and an aptitude for producing thorough, accurate, and clear documentation of business needs
Ability to design, review and approve proposed technological solutions and configuration to ensure that they deliver on customers’ needs
Capacity to advise and lead a team in the development of business use cases and creation of test scripts to be executed in user acceptance testing
Ability to determined work effort estimates for application configuration
Provide leadership to the collective learning of Accela, seeking opportunities to identify and share improvements to firm-wide methodology
Train and share repeatable processes and deliverables that can be leveraged across multiple systems to increase delivery speed and reduce costs
History of serving as a lead contributor to an environment that fosters collaboration and teamwork through sharing experiences, information, perspectives, skills, and expertise
A willingness to tackle difficult and complex problems
Capacity to react quickly to problems as they arise and meet deadlines under pressure
Ability to read and write business requirements and system configuration documents
The drive and work ethic needed to master the knowledge required (e.g. Accela’s software, client’s operations, etc.) to perform work effectively and gain credibility of customers and colleagues
Ability to facilitate interviews and workshops, process overviews / walk-throughs, and meetings with subject matter experts
Ability to work with minimal supervision in a fast-paced and dynamic environment
Knowledge of business practices of Permitting, Licensing and Code Enforcement highly desirable
Knowledge of best practices in government agencies' business processes. Ability to build and manage client relationships, the capacity to build functional and technical knowledge of Accela Civic Platform, and the aptitude to become a trusted advisor in the government domain

120

IT Specialist Resume Examples & Samples

Work with the talented and dedicated team focusing on quality service delivery and problem determination for maintaining the availability and high performance
Apply knowledge in maintaining the technical environment stable and up-to-date
Show case the end-to-end client management skills, playing a key role in the ongoing success, growth and improvement of the services
Adheres to IBM’s Business Conduct Guidelines
Monitors and actions all problem records assigned within contractual service level agreements & terms and conditions
Responsible for ensuring/maintaining the technical integrity of the Middleware environment
Liaise with OS/middleware/storage/DBA teams for changes/designs/plans/troubleshooting impacting the client system environments
Review and maintain system component standards to ensure currency
Responsible for organizing communication of all changes to appropriate parties
Performs systematic problem determination
Creates & maintains account technical procedure documentation
Escalates customer satisfaction problems, if necessary
Responsible for ensuring all time recording data is accurate, complete & up to date for own activities
Complies with documented key Operations Management practices and procedures specifically for Problem, Change, Call Management and Request For Service, Alert and Critical Situation Management processes
Responsible for personal development to meet business requirements
Assist in daily audit of Logs for any abnormal events
Manage privileged userids and groups
Provide after-hours and on call support
Perform security compliance tasks
Assume additional responsibilities as assigned
Extensive operational experience in Cloud automation tools such as Chef or Puppet(Mandatory,2 years’ dedicated experience)
Good experience in managing development tools such as Gitlab and Jenkins
Scripting skills (bash/perl or similar)
Installation Maintenance problem determination
At least 3 years’ Linux administration experience
Advance Scripting Skill(Bash/Perl)
Excellent trouble shooting and problem diagnosis skills
Good understanding of networking flows/load-balance/CCNA/CCNP is preferred

121

Infrastructure IT Specialist Resume Examples & Samples

Responsible for Java EE application infrastructure service delivery in IT environment, especially on UNIX and Linux platforms
Responsible for end-to-end Database services, including database physical design, plan, data migration, DB administration and so on
Understand and analyze technical issues raised by client’s end, and provide technical service such as problem determination
Research new technology and fulfill to existing solution
Experiment spirit to makes something good
Bachelor’s degree or equivalent work experience required; Computer Science or Math background highly desired
Broad experience across several of the following areas
Sense of responsibility and good team work skills
Excellent Mandarin and English speaking skills
Demonstrate ability to adapt to new technologies and learn quickly
Basic knowledge in database, Oracle and DB2 experiences are preferred
Basic programming language skills, such as Javascript and Java are preferred

122

IT Specialist Resume Examples & Samples

Not Required
Modeling and analyzing financial market data, metadata, data standards, and data architecture
Database modeling, data programming, and configuring and managing application systems
Developing data and metadata lifecycle management analyses, documentation, processes and architecture
Oral and written communications with cross-unit teams, management, and external stakeholders. OR
Ph.D. or equivalent doctoral degree. OR
3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

123

IT Specialist Resume Examples & Samples

Manage and lead technical projects and security initiatives globally and within the region
Engineer, implement and monitor security measures for the protection of computer systems, networks and information
Identify and define system security requirements
Design system security architecture and develop detailed security designs
Prepare and document standard operating procedures and protocols
Configure and troubleshoot security infrastructure devices
Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
Ensure that the company knows as much as possible, as quickly as possible about security incidents
Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
Work as part of a global team to ensure global coverage of Information Security challenges
Other duties as needed
Proven working experience in building and maintaining security or network systems
Detailed technical knowledge of database, network and/or operating system security
Security certifications: Certified Ethical Hacker, Security+, etc
Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, and content filtering
Experience with network technologies and with system, security, and network monitoring tools
Understanding of current security principles, techniques, and protocols
Willingness to complete further training and obtain industry certifications
Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
Problem solving skills and ability to work under pressure

124

IT Specialist Engineer Resume Examples & Samples

Analyzes, designs, implements, and supports solutions around complex interdependencies of the varying businesses and their systems
Analyze business imperatives and make appropriate recommendations to management as to how to address these needs
Directly responsible for the configuration, testing, and deployment of mission critical systems within their realm of responsibility
Provides Top-Tier escalation support for the servers, storage, and/or applications the Engineer is responsible for maintaining
Deploys/Installs, maintains, and repairs systems across the enterprise as well as provides some degree of technical support for the applications therein
Assist the Help Desk by responding to tickets and requests
Administers systems/environment solutions for multiple projects with varying schedules
Selects methods and techniques to be used for obtaining solutions
Interfaces with vendors and various internal groups for trouble calls
Performs all work in compliance within specified warranty requirements
Obeys all regulatory requirements in regards to system deployment, access, etc
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed

125

IT Specialist Resume Examples & Samples

Providing comprehensive customer service assessing and developing customer support programs such as; IT planning and policy objectives for acquisition planning, development and coordination of contract management programs, solicitation packages, requests for proposal (RFPs), and requests for information (RFI)
Assessing the impact of forecasted changes in technology and business requirements on an organization’s long-range IT investment plans
Managing IT investment portfolios that are comprised of multiple contract vehicle types, and that span a wide range of IT components such as hardware, software, development, and infrastructure labor and managed services
Collaborating to ensure all Information Technology contract objectives are being met; and
Experience developing, tracking and reporting IT program metrics and status across a wide range of customer specific functional IT areas

126

IT Specialist Resume Examples & Samples

Develop or assist other developers with software applications for the PC/Server/Web portal environment, using languages and technologies such as Java, J2EE, XML, HTML, SOAP, SQL, DB2, Oracle, other object oriented language and/or other Web technologies
Evaluate and interpret comprehensive change requests and make recommendations to management
Plan, organize and/or lead corporate or large-scale studies, projects or team efforts, which include other subject matter specialists, and involve highly technical computer issues
Resolve critical issues affecting the configuration of the IT infrastructure and coordinate the demonstration of new and enhanced applications to customers and management
Investigate, evaluate and select tools and methods for improving productivity and software quality throughout the life cycle
Use applications such as Rational Application Developer for WebSphere, Rational Suite, Relational Database Applications, Erwin, Infragistics, Business Objects, ROBO Help, Adobe Framemaker, Microsoft Visio, Microsoft Office, and use expertise in policies, procedures, and strategies to plan and deliver IT services
Research, evaluate, and report on new and emerging developments in the Internet services area; and recommend adoption of new technologies that will improve the delivery of PC/Server/Web portal environment for the agency
Formulate a comprehensive vision for future applications of the PC/Server/Web portal environment to meet agency missions, and develops business plans to align the PC/Server/Web portal environment with business requirements
Travel May Be Required 1-5 Nights Per Month
The experiencemayhave been gained in the public sector,private sector or VolunteerService.One year of experience refers to full-timework; part-time work is considered on a prorated basis
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume

127

IT Specialist Resume Examples & Samples

Travel 1 to 5 nights per month may be required
The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis
Security Clearance

128

IT Specialist Resume Examples & Samples

Supervise staff and students and lead in user support operations, including end user computing strategies, standards, and methods
Configure, upgrade, and install desktop workstations, software, and printers
Make recommendations to improve the reliability and usefulness of computer systems
Communicate and enforce standards for use, and security of network, computers, and data
Develop and deliver training materials for users on application, database, and network usage topics
Maintain inventory of equipment connected to the network
Work independently on projects and make appropriate decisions to complete projects successfully
Assist in day-to-day desktop and hardware support. This includes internal and external end user support for software applications and F&S campus systems
Participate in the integration of technology into the business processes and goals of F&S and the campus
Deploy and maintain workstations and laptops using endpoint management software (i.e., SCCM)
Implement customized group policy objects to manage security and end user experience
Assist in maintaining F&S servers, including file and print servers
Manage Active Directory groups
Interact with support vendors to resolve hardware and software issues
Participate in the development and documentation of policies and procedures for users as well as other IT team members
Participate on F&S and campus committees as needed
Excellent oral and written communication skills
Requires the ability to lift, carry and setup computer-related equipment up to 50 pounds
Perform related responsibilities as assigned
Bachelor’s degree
4 years’ experience in network administration or desktop support
Familiarity with Facilities Management software
Familiarity with knowledge management technology
Experience automating tasks in large-scale Windows deployment environments
Experience with MACs

129

IT Specialist Resume Examples & Samples

1 to 5 nights a month
Experience assisting in developing, testing, and implementation of work flows in a large-scale Enterprise Content Management (ECM) application
Experience responding to routine and complex IT incidents, troubleshooting, and assisting in system outage recovery; AND
Experience collaborating with program areas to collect user stories, develop products, and implement document management workflows and repositories

130

IT Specialist Resume Examples & Samples

1 to 5 nights per month
Experience developing, testing, and implementing work flows in a large-scale Enterprise Content Management (ECM) application
Experience collaborating with program areas to collect user stories, develop products, and implement document management workflows and repositorie

131

Senior Telecommunications IT Specialist Resume Examples & Samples

Provide system engineering and analysis supporting the implementation of network defense and assessments
Analyze architecture and design of customer networks / network assessments and document security risk threat assessments and prepare recommendations for implementing countermeasures
Understand encryptions systems; DES, AES, SHA, MD5, RSA
Develop, review, and execute security test and evaluation plans
Analyze customer networks for system specific vulnerabilities, identify potential exploits and recommend ways to fix these deficiencies
Research and analyze network policies and recommend mitigation strategies
Knowledge with configuration, operation, and management of DoD and commercial terrestrial and satellite communications systems and networks
Knowledge of, and familiarity with, fiber optic distribution systems, optical transport networks, GSM/TDMA, SONET/SDH, ATM, and FTP protocols, equipment and networks
Understanding of vulnerability assessment fundamentals and principles
Familiarity with DoD survivability assessments and mission assurance guidance
Expert on Ku/X/L Band and tactical satellite terminals Experience with tactical military and civilian land mobile radios
Broad experience in general military command and control operations

132

IT Specialist Resume Examples & Samples

Administration of multiple SAN Storage Arrays, Fabrics, FCIP routers, UNIX/Windows servers
Monitor and analyze performance statistics to produce recommendations for the environment
Management and maintenance of back-ups & recovery policies/procedures
Installation and maintenance of database server, replication and client environments
Security and access control as required by agreed processes
Plan, schedule and perform proactive maintenance, including hardware and software upgrades and patch installation
Provide input into operational best practices and suggest improvements to the existing environment
Need to have experience in complex trouble shooting / Root cause analysis for storage & SAN related issues and up to some extend to other platform like network/OS/Database
Participate in on-call rotation for support of a 24x7 environment,
Experience in network administration
Experience with IBM Storage virtualization (SVC)
Experience in backup life cycle management software Veritas Netbackup, Tivoli

133

IT Specialist AMR Regional Node Resume Examples & Samples

Providing third-level support to IT Service
Establishing strong relationships with IT Service staff in the Americas region to support and train on BCG's Standard client
Creating and reviewing of reports to ensure a performing and stable environment
Acting as escalation point for BCG IT and the Service Center
Working collaboratively with other Client Architect Team members, providing relevant technical expertise and assistance
Developing scripts and software packages for regional applications
Providing quality assurance for software packages
Creating and validating ServiceNow Knowledgebase articles
Supporting regional offices during pilot implementations or deployments
Hosting regular conference calls with all American offices IT Service staff
Participating in Client Architect Team initiatives and projects
Some traveling and after hour conference calls may be required
Performing other duties as assigned or required
Minimum of 3 years of experience in an IT support function
Experience working for an international professional services or ITaaS organization
Distinct ability to exercise sound judgment and take initiative in team environment
Good knowledge of Microsoft Operating Systems
Good knowledge of Microsoft Office Suite
Knowledge of IP and network infrastructure
Experience with system management software
Fluent in English (written and verbal) – other language skills would be beneficial
Prior international experience, preferably in a professional services organization

134

Lead IT Specialist, GS Resume Examples & Samples

Not Required
Experience Leading teams responsible for managing and maintaining network-based hardware technology such as Cisco, Firewalls, Wireless, VoIP, LAN/WAN, Enterprise network security, 802.11 wireless solution, IPv4 to IPv6 migration planning, or VTC for multiple locations across various regions, local and state
Experience managing teams responsible for deploying a directory based video teleconferencing and voice over internet protocol (VoIP) solution
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

135

Senior IT Specialist, GS Resume Examples & Samples

Experience in leading IT projects from its inception to execution. This includes planning, execution and managing the people, resources, security, and scope of the project
Experience in database design, application development, interface and process design, technical writing, testing, and IT contract administration
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

136

IT Specialist Data Mgmt. / Syst Resume Examples & Samples

Supporting the MPD's mission critical software applications, data, and interfaces for various agencies
Coordinating software changes and upgrades within agencies and vendors
Coordinating system performance and load testing for all major implementations, and
4+ years (8+ years preferred) of experience in logical data modeling and physical database design
4+ years (8+ years preferred) of experience with data modeling tools

137

IT Specialist Senior Resume Examples & Samples

Under broad direction, oversee and perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum information technology system operations
Design and oversee upgrades and new installs of information technology systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, information technology systems, and storage networking. Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols. Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery
Knowledge of Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Network (VLAN), Virtual Private Network (VPN), and Network Address Translation (NAT). 10+ years of experience required
Certified in accordance with DODD 8570.1 Information Assurance Technician II. Possess a Cisco Certified Network Professional (CCNP) or Cisco Certified Design Professional (CCDP), Microsoft Technology Associate (MTA) or a Microsoft Certified Technology Specialist (MCTS) certification or a Microsoft Certified Solution Associate (MCSA) certification

138

IT Specialist Senior Kaneohe Bay, HI Resume Examples & Samples

Under broad direction, oversee and perform advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum information technology system operations
Design and oversee upgrades and new installs of information technology systems and services ensuring coordination with Cyber Security Specialist. Perform Tier III upgrades of networking systems, information technology systems, and storage networking
Perform Tier III troubleshooting, optimization, and performance management of Internet Protocol, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and routing protocols
Integrate enterprise, regional, and local IT systems ensuring current network operations are sustained or oversee their recovery
Knowledge of Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Network (VLAN), Virtual Private Network (VPN), and Network Address Translation (NAT)
10+ years of experience required. Certified in accordance with DODD 8570.1 Information Assurance Technician II
Possess a Cisco Certified Network Professional (CCNP) or Cisco Certified Design Professional (CCDP), Microsoft Technology Associate (MTA) or a Microsoft Certified Technology Specialist (MCTS) certification or a Microsoft Certified Solution Associate (MCSA) certification
Required Clearance: Must be a US Citizen and possess a Secret government clearance

139

IT Specialist Mid-waterfront Resume Examples & Samples

Under general direction, install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers
Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability
Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network
Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems
Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. establishes and maintains security, integrity and business continuity controls and documents
Participates in special studies
Stays current on emerging tools, techniques and technologies
Possess a Computing Technology Industry Association (CompTIA) A+

140

Supervisory IT Specialist Resume Examples & Samples

Supervises a workforce comprised mostly of IT and telecom specialists overseeing work activities to ensure secure, reliable infrastructure and enterprise services for the Agency
Establishes overall goals, objectives, priorities, and operational plans for the program and continually assess and adjusts them accordingly
Maintains surveillance of significant developments related to the assigned program area, prepares analyses of the implications of these developments and recommends program modifications
Develops, publicizes, and garners support for the program agenda by meeting with other FSIS program officials, key executives within FSIS and USDA, and other interested parties such as key officials of other Federal agencies, contractors, members of the academic community, industry representatives, the media, and members of consumer groups
Functions as the recognized technical/professional expert in the areas of Information Technology Infrastructure including cloud and shared services, Enterprise Architecture, Networks, telecommunications, Agile/DevSecOps methodologies, and upcoming Information Technology trends
The incumbent is recognized as an expert not only within FSIS but within the community of interested outside parties and with his/her professional colleagues
Coordinates the work of and provides conceptual and professional/technical leadership and direction to other employees throughout FSIS and in other Federal departments who perform work in support of the program. Convenes and leads periodic meetings to facilitate coordination and integration of all program facets
Identifies and secures the type and level of resources necessary to effectively manage the program and
Actively participates in key decision-making sessions conducted by OCIO management and has input into decisions affecting programs inside/outside the incumbent's purview
Occasional Travel
Some travel required (less than 25%) to visit operations, staff, field offices, stakeholders and service providers throughout the United States, to include visits to slaughter houses or other FSIS regulated facilities and other sites, as appropriate
A strong track record of successful application of business technology to current and emerging mission needs through sound and agile process development, enterprise architecture and program management
A superior ability to lead people and drive innovation
An expert knowledge and application of big data and open data initiatives to solve complex business problems
A strong knowledge and application of laws, policies and priorities of Federal IT management and accountability
A strong commitment to public service
Problem Solving: Providing oversight and direction of innovative, agile and effective work methods, practices, and procedures; including the selection and application of appropriate problem solving methods and techniques to drive to appropriate outcomes, support an evolving mission, support goals, and meet or exceed performance measures
Oral Communication: Ensuring that an IT organizations strategic and operational plan, mission, vision and values are clearly communicated to subordinates and are integrated into the teams strategies, goals, objectives, work plans and work products and services
Customer Service: Exercising significant authority in dealing with officials of other units/organizations and advising management officials of higher rank on operational issues while marketing and demonstrating an IT organization as a trusted partner for mission/technology convergence
Attention to Detail:Directing, coordinating and overseeing quality, reliable and visionary work solutions both individually and through subordinate supervisors or team leaders

141

IT Specialist Resume Examples & Samples

Work on difficult problems in systems analysis and JAVA applications software maintenance, testing, modifications and other related work assignments. The area of assignment usually involves providing support to larger scale efforts that involve problems of widespread application, and/or supporting applications software used in one or more organizational areas within the IRS
Develop and test JAVA software applications in multiple environments and platforms and utilize varying degrees of JAVA application technologies
Define site objectives by envisioning system features and functionality. Arrange project requirements in programming sequence by analyzing user’s requirements; prepare a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic
Design and develop user interfaces to internet/intranet applications by setting expectations and feature priorities throughout development life cycle; determine design methodologies and tool sets; and complete programming using languages and software products. Confirm program operation by conducting test; modifies program sequence and/or codes as necessary
Integrate applications by designing database architecture and server scripting; study and establish connectivity with network systems, search engines, and information servers. Create multimedia applications by using authoring tools

142

IT Specialist Resume Examples & Samples

2-3 times per year
Implementing and Supporting application load balancing using devices such F5 LTM (Local Traffic Manager) and GTM (Global Traffic Manager)
Network troubleshooting expertise requiring the understanding of network device types and generated logs, alerts, and other information
Packet Capture analysis and troubleshooting
Load Balancing customization using tools such as iRules
DNS (Domain Name System) and DHCP (Dynamic Host Configuration Protocol) administration and troubleshooting
Performing IT functions using server operating systems such as Windows, Linux, and Unix
hands-on = you have personally worked on, troubleshot or administered devices or equipment mentioned
enterprise class = infrastructure that is deployed in a data center with full automated redundancy that is used to support the demands of more than 200 users 24 hours a day, 7 days a week, 365 days a year

143

IT Specialist Resume Examples & Samples

Provide leadership and expert advice in determining and designing complex, customized applications architecture and in analyzing and refining unique or experimental systems requirements
Analyze and refine unique or experimental software requirements
Evaluate new applications software technologies for evolving, important missions
Plan and design systems architecture where little or no precedent exists
Translate complex systems requirements into applications prototypes
1) Experience with Oracle SOA Suite framework to design and develop technical solutions based on business processes; and
2) Experience with design, architecture, development and unit testing of Java web based applications and middleware; and
3) Experience in designing, developing, and implementing applications using Weblogic

144

Senior IT Specialist Resume Examples & Samples

Occasional Travel
To conduct CGCSC Business
Active CompTIA Network+ and Security+ certifications
Active Microsoft Certified Solutions Expert (MCSE)
Experience architecting, configuring, implementing, administering, and troubleshooting distributed Windows servers and workstations, network switches, wireless access points/controllers, firewalls, VPN, VoIP, unified communications
Experience with managing Active Directory, MS Exchange administration, SQL, backup/recovery, security, video conferencing, network troubleshooting, terminal server, IP video
Ability to routinely lift 30 lbs
Project management experience and SDLC discipline
Minimum 5 years' experience providing primary network system administration/engineering support for comparable-sized organization(s)

145

IT Specialist Resume Examples & Samples

1 to 5 Nights per Month
Server operating systems (OS) administration experience performing OS installation, configuration and management in an enterprise network environment
Experience in the technical engineering and support of enterprise IT systems running various server operating systems; to include installation, configuration, and management;AND
Experience developing and implementing security hardening procedures for server operating systems
1) Attention to Detail,
2) Customer Service,
3) Oral Communication, and
4) Problem Solving

146

IT Specialist Help Desk Resume Examples & Samples

Phone, email, and walk-in customer support for hardware and application issues
Installing off-the-shelf and custom-developed hardware and software
Managing staff and equipment moves and keeping the inventory application updated
Creating, maintaining, and using standardized documentation for work performed
Experience assisting higher-level technicians to install, test, implement, administer, or maintain systems, applications, equipment, and plans
Experience installing, maintaining, troubleshooting, and resolving functional issues on desktop computer systems, laptops, printers, multi-function devices, scanners, mobile devices, and other peripherals
Experience with the Microsoft Office Suite of Applications
Experience composing, sending, and responding to electronic mail
Utilizing email program functions such as calendars and meeting requests
Network component integration and troubleshooting skills
A Bachelor's degree in computer science or a closely related field or experience that relates year-for-year with a four year degree
Experience installing, maintaining, and administering various computer operating systems including, but not limited to: Vista, Windows 7, or Windows 8
Actively contribute to a work environment that embraces diversity and uses diverse perspectives to reach the organization's goals

147

IT Specialist Resume Examples & Samples

Experience as Application Architect
Experience in Continuous Integration
Experience Experience in TDD (Test Driven Development)
Experience in BDD (Behavior Driven Development)
Experience with JEE
Experience in Front End Development (Preferably with Angular JS)
Experience in Back End Development (Preferably SpringBoot and Cassandra or non SQL DB)
Knowledege of Agile
3-5 years as Application Architect
Desirable knowledge in agile tools: Jira, GIT, Confluent
Should know concepts of Cloud Development (Desireable AWS)
2-3 years of experience in Agile tools

148

IT Specialist Resume Examples & Samples

Strong Java (JEE) resource with Cassandra and/or front end development experience
Experience with Angular JS
HTML5 and CSS3
Experience in REST Services
Experience using JUNIT
7-10 years of experience using JEEE
3-5 years with Cassandra and/or Angular JS
Desirable Experience in Boostrap -karma / Jasmine
Desirable Experience with SpringBoot or Cloud Development
At least 2 years of experience using Bootstrap / Jasmine

149

IT Specialist, GS Resume Examples & Samples

Position is designated as “Low Risk”. The U.S Government conducts background investigations to establish that prospective employees and current employees are suitable for the Federal position. Retention in the position is based on favorable adjudication of a background investigation
Position IS telework eligible
Relocation is NOT authorized
Experience in customary approaches, techniques, and requirements appropriate to support the full IT system development lifecycle
Experience coordinating change control processes and quality assurance aspects of the project to ensure program success
Experience gathering functional and system requirements to determine application architecture for computer systems
Experience serving as a technical focal point in support of the full IT system development lifecycle process
Experience in the design, documentation, development, modification, testing, and implementation of new or existing applications software to meet organizational needs
Experience in leading the design and development of software systems in a production environment based on interviews with customers and translation of very general requirements; a thorough expertise of the syntax, capabilities, and limitations of a programming language, as well as responsibility for implementation of the software
Experience preparing statements of work (SOWs), performance work statements (PWS), independent government cost estimates (IGCE); and conducting and preparing market research
Experience developing technical approaches and coordinating project resources related to project costs and schedules

150

IT Specialist Resume Examples & Samples

Partner with internal and 3rd Party auditing firms for review of Charter audit standards
Gather and provide appropriate documentation to provide evidence of audit compliance
Develop internal processes that assure audit compliance
Implement and assure compliance with Charter System Access Request Forms (SARF)
Perform period reviews of internal data to assure compliance with audit standards
Maintain a standard MOP for change management as it relates to internal audit standards
Develop and maintain accurate documentation for auditing purposes
Act as the primary point of contact during an active audit proceeding
1-3 of previous IT experience helping with IT audit responses or preparation
Bachelor’s degree in IT or related field preferred

151

IT Specialist Resume Examples & Samples

Provide technical support on a worldwide basis to customer sites including the following technologies
Bachelor’s Degree from an accredited institution
Minimum of 5 years’ experience with Cisco IPT Technology
Minimum of 7 years’ experience of IT infrastructure
No relocation offered; candidate must reside within 50 miles of Beachwood, Ohio site and will work at that site or reside more than 50 miles away from Beachwood, Ohio and work in a remote / home office
Sponsorship is not available for this role. Candidates must be authorized to work in the US on a continuous basis without company sponsorship
Ability to travel up to 10%
Global team experience a plus
Working with outside vendors (ie. Cisco TAC, Avaya, etc) to escalate technical support issues
Ability to write detailed technical training documentation for peers and also for end users
Proficiency in conducting virtual training for remote team members
Familiarity with ITIL Framework
Master’s degree from an accredited institution
Experience with Avaya telephony
Experience with Cisco Contact Center Enterprise
CCNA or higher certification

152

IT Specialist Mid Waterfront Resume Examples & Samples

Under general direction, install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers
Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability
Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network
Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems
Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. establishes and maintains security, integrity and business continuity controls and documents
Participates in special studies
Stays current on emerging tools, techniques and technologies
Possess a Computing Technology Industry Association (CompTIA) A+

153

IT Specialist Resume Examples & Samples

Very good knowledge of IBM Power systems environment
Very good knowledge of servers virtualization technology: HMC, Virtual I/O Server,LPARs, WPARs
Very good knowledge of High Availability solutions in AIX environment
Very good knowledge of IBM AIX systems 5.3/6.1/7.1
Tivoli Storage Manager system knowledge
Shell scripting experience
Hardware configurations knowledge

154

Senior IT Specialist Resume Examples & Samples

Granular, cohesive and decoupled units that use lightweight protocols
Independently deployable via Continuous Integration / Continuous Deployment systems
1+ year working with Docker container, Kubernetes
1+ year experience in technologies used for service registry like Etcd, Consul, ZooKeeper, Curator, Eureka, etc
1+ year developing RESTful APIs using JAX-RS, JSON
1+ year in event-based and message-driven distributed system
1+ year understanding of HTTP protocol, WebSocket, SSE and other web technologies
1+ year using a source code management system (e.g. SVN or Git) and build tools (e.g. Ant, Maven, Gradle, Make)
1+ year experience in multiple programming languages such as Go, Javascript, Python
1+ year working with Node.js, NGINX, HAProxy
.5+ year experience in web servers and load balancing technologies
.5+ year experience in network communications including TCP/IP, HTTP and RPC protocols
.4+ year experience in security principles using SSL protocols and data encryption
Expert level Java programming skills
At least 3 years experience in understanding of Microservices architectures
At least 2 years experience in hands-on development and deployment of Microservices solutions on Cloud infrastructure and the knowledge of issues related to building Cloud infrastructures
At least 1 year experience in utilizing IaaS and PaaS from IBM SoftLayer and/or Amazon AWS or other cloud service providers
At least 1 year experience in a technical consultant role

155

Senior IT Specialist Resume Examples & Samples

Communicating and collaborating continuously with customer to freely design best of breed architectures using public, private and hybrid cloud solutions. Has expert knowledge in Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) offerings from the major Cloud Service Providers (CSP)
Designing secure cost effective architecture solutions that decouple legacy corporate capabilities into elastic, scalable container based micro services. Selecting optimal CSP to meet Cloud Solution Requirements
Selecting/defining a technology solution in a Cloud environment with different types of tenancy (private, public, hybrid) and managing relationships with external vendors
Having the ability to do develop cloud strategy as well as SaaS or PaaS project delivery/ Private Cloud, IaaS, and PaaS service models (planning, design, development, follow-up)
Architecture, Design and Integration of Cloud services
Participating in clients’ state of the art analyses, participating in client gap analyses, and mapping cloud offerings and capabilities to various client business needs
Collaborating with internal and client teams to shape, design, and implement a relevant architecture solution in a cloud environment
Supporting the further development of cloud computing technologies through active participation in a professional community
Architecture design tools such as MS Visio Professional (with Amazon and Azure stencils)
Programming and Scripting Languages: C++, Java, PHP, .NET, ASP, Ruby, Python, Java, Go, Perl, PowerShell, JavaScript and nide.js
Utility Compute Web Services: AWS, VPC, EC2, EBS, SQS, SWF, SNS, RDS, DynamoDB, RedMine and DMS
Container and Micro Services Stacks: Pivotal Cloud Foundry, Docker, Kubernetes, Rancher and Mesosphere
Planning Tools: JIRA, GitHub, Stash, Redmine and Rocket Chat
Integration Tools: Jenkins, Eclipse, Intelliu, Nexus and Bamboo
Testing Tools: Jenkins, HP Fortify, Serenity, Swagger, Cucumber, Selenium, SonarQube, JUNite, Pyunit, Open SCAP and Sensu
Deployment Tools: Chef, Puppet, CFEngine, Ansible, Fabric, and GIT, GitHub and Git Lab
Search Technologies: Lucene and Elasticsearch
Relational Databases: Oracle, MS SQL, DB2, Postgres SQL, AWS RDS, Django, Express.js
NoSQL databases: Cassandra, MongoDB, AWS DynamoDB, Cloudant
Extract, Transform and Load (ETL) Tools: Informatica, DataStage, SSIS, Talend and Boomi
At least 5 years experience in developer / architect roles
At least 5 years experience in working in a consulting environment
At least 1 year experience in major CSPs (AWS, Azure, IBM and Google)
At least 1 year experience in designing IaaS, PaaS and SaaS architectures
At least .5 year experience in Service Registries and Cloud brokers
At least .5 year experience in designing secure scalable, elastic architectures
At least .5 year experience in architecting in enterprises using Agile methodologies
At least .5 year experience in decoupled and micro services architectures
At least .5 year experience in Stateful and Stateless services
At least .5 year experience in web services technologies- Restful services
At least .5 year experience in distributed systems, databases and search systems
At least .5 year experience in J2EE Platforms: JBOSS, WebLogic, Apache Tomcat, Websphere
At least .3 year experience in collaboration, open communication and reaching across functional borders
At least .5 year experience in business outcomes

156

Senior IT Specialist Resume Examples & Samples

Analyzes functional requirements and creates technical design by leveraging in-depth technical knowledge of IBM Cloud. Accelerate the shift to CAMSS (Cloud, Analytics, Mobile, Security, Social) and other high growth solutions, to continue to grow and capture market share
Has the ability to execute, help sell, and deliver integrated solutions targeted specifically for all industries, for both current IBM accounts as well as new client opportunities
Provides executive level deep Cloud, DevOps, and Agile subject matter expertise in the areas of end to end business process transformation, Cloud/DevOps/Agile Transformation and application integration
Has provedn sales, delivery and leadership skills
At least 1 year experience in Cloud Architecture
At least 1 year experience in Hybrid Cloud
At least 1 year experience in Virtualization and Container technologies
At least 1 year experience in DevOps principles
At least 1 year experience in Open Source Cloud Management (e.g. OpenStack)
At least 1 year experience in Agile
At least 1 year experience in using DevOps and Agile methodology

157

Senior IT Specialist Resume Examples & Samples

Development of APIs for web-based systems, mobile systems, heritage systems and/or database systems
Creating API specifications for routines, data structures, object classes, variables, or remote calls
Designing REST API schema
Generating Swagger and other API documentation
Developing documentation for the API to facilitate usage
Writing JUnit/integration test cases to validate the code quality and code coverage
Developing automated acceptance and unit test for the agile team
Working with Continuous Integration (CI) tools to automate dev, build, deployment and testing
Implementing service transformation, routing, enrichment and orchestration in integration platforms
At least 7 years experience in application development and implementation
At least 3 years experience with integration platform
At least 3 years experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML)
At least 1 year experience in API Products to design API facades, design and implement API Proxies and Developer portal
At least 1 year experience in API Modelling languages and annotation (YAML, Swagger, RAML)
At least 1 year experience in securing APIs using OAuth, SAML, Open ID Connect or similar technologies
At least 1 years experience in working with and writing Swagger definitions
At least 1 years experience in developing using Agile and CI tools
At least 1 years experience in Behavior Driven Development and Test Driven Development
At least .5 years experience in design principles and best practices in implementing machine to machine REST APIs
At least .5 years experience in SDK development
None

158

Senior IT Specialist Resume Examples & Samples

Ensuring all changes developed have a high degree of integrity, reliability and availability to meet the requirements of the online and offline processing environments
Providing technical leadership duties by developing detailed work plans with the project leader, ensuring development is conducted according to standards and reviewing all work delivered for integrity and correctness
Assisting and working with architects to ensure non-functional deliverables from application vendors meet requirements for both business and architecture standards
Creating application design from business requirements
Application code development involving all levels of complexity
Leading and conducting code walkthroughs for the team
Providing coordination and planning of non-functional and performance testing
Providing technical assistance to the planning and coordination of the test environments for release and production support
Maintaining a good understanding of the application and business strategies
Ensuring the department's objectives are met by instilling a collaborative approach within the team, providing input to performance improvement opportunities and maintaining up to date knowledge of related technology and business practices
At least 8 years experience in hands-on Software Development
At least 8 years experience in development in the following technologies (Java/JSP/Servlet, JavaScript, XML/XSD programming, Apache Struts, Ajax, Spring Framework, SQL Statements/Queries, Oracle/MS-SQL server, HTML/CSS/XHTML, Java Design patterns, Websphere Application Server (versions 7.x & up), UML, Web services (SOAP/RESTFul services), JMS (Java Messaging System), Maven
At least 5 years experience in integration of Java and .Net Application
At least 4 years experience in with WebSphere
At least 4 years experience in object oriented analysis and design using common design patterns
At least 3 years experience in Application integration
At least 3 years experience in Spring Framework
At least 3 years experience in Java EE application server
At least 1 years experience in hands on design and development of applications using Java EE platforms

159

Supv IT Specialist, GS Resume Examples & Samples

Not Required
Experience leading and managing an enterprise data center IT Security program to ensure essential transportation mission systems are not interrupted by cyber risks. This includes leveraging a risk based approach for the implementation of policy, operational and technical controls, incident response and handling, patch and configuration management, and privacy/security protection of data
Experience in monitoring, measuring, and evaluating the performance of enterprise level IT Security programs. This includes advancing the IT security program through establishment of performance metrics and continuous process and program improvements
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

160

IT Specialist Resume Examples & Samples

Experience in the planning and implementation of solutions to support the enterprise
Experience in technologies such as storage, desktop virtualization, cloud computing, mobile device management and networking
Experience writing position papers pertaining to system architecture concepts for emerging trends in technology including but not limited to Data Center Consolidation, Cloud Computing, IPv6, Mobile Computing, Data Analytics, and Cyber Security

161

Business Consultant / IT Specialist Resume Examples & Samples

Experience with Windows and/or Linux operating systems
Relevant business experience or Industry experience in the Telecommunications, Retail, Financial Services Sector – Banking and Insurance, Energy, Public Sector – Healthcare and Federal
A demonstrated history of achievement in academics, internships, and/or work experience
Ability to thrive in a team environment, making individual contributions to challenging projects
Ability to handle multiple tasks concurrently and to meet deadlines
Knowledge of IBM products
Knowledge of the software development cycle
Experience with various programming languages
Understanding of software engineering
Capabilities in any of the following Technologies: SAP, Oracle/ PeopleSoft, Siebel, PJava, C++, C#, J2EE, HTML5, jQuery, CSS, .NET, XML, Web 2.0, Technology Spring, Hibernate, Javascript, Java Swing, Ruby on Rails, PHP, Filenet, Maximo, Worklight, Dojo, Mobile Application Development and/ or Business Intelligence/ Analytics Software

162

IT Specialist Resume Examples & Samples

Administration of systems based on UNIX platforms
Provides day-to-day operational support of servers
Performs related duties as assigned or requested
Develops standards and procedures affecting Unix Operations solutions
Participates in projects, improvements and standardizations affecting all supported by Unix Operations services and environments
Provides Business assistance in projects, solutions design and development
LI-GSK

163

IT Specialist, Business Data Analyst Resume Examples & Samples

Proven skills working across multiple groups in multiple regions
Logical mindset with the ability to enforce governance standards & interpret customer focused data relating to service delivery and engagement
Service/customer orientation
Analyze available data/reports and work across HR with service owners, domain knowledge experts and Knowledge Management content owners to indicate content for migration from tactical to strategic KM tool
Work across HR service representatives to gather scope of additional KM content for migration and retirement to reduce volume of KM content and improve its quality
Migrate and standardize indicated scope of articles: follow KM migration process established with KM migration rollout coordinator according to CBS Help standards
Manage reporting and governance activities indicated by migration coordinator

164

IT Specialist Resume Examples & Samples

Good communication in English, sufficiency to build and maintain organizational support,
Any experience in Access Management,
Experience in Databases (e.g. SQL Server or Oracle),
Knowledge of ITIL based service management practices,
Knowledge of Lean Six Sigma processes and tools,
Any experience in Adobe Experience Manager,
Managing and administrating system used to store any user data including any sensitive information,
Play a significant role in support of global core business services,
Follow world-class standards, e.g. ITIL and Lean Six Sigma to solve issues, problems and ensure continuous improvement,
Use the GSK IT standard support processes

165

IT Specialist Resume Examples & Samples

Engaged as independent IT professional who advises others on tools, technology and methodology related to the design and development of IT solutions. Develops and provides specialized written and verbal communications to end users, peers, and support personnel
Provides analytical support necessary to develop and implement solutions for small to medium size projects, or components of larger projects
Designs and implements complex database environments and application solutions to meet performance objectives and business requirements. Solicits, analyzes, and understands end user business requirements to provide integrated solution design
This position requires proficiency and IT knowledge across several platforms. Participates in multiple design activities with authority to make independent choices free from supervision
Requires strong communication skills to work internally with end user departments, management and peers. Develops and provides written and verbal presentations to end users, peers, and support personnel
Problem Solving and analytical skills: demonstrates superior diagnostic ability and proficiency in the use of specialized tools, techniques and procedures. Exhibits strong analytical ability and creativity in developing and integrating solution deliverables for medium size projects
Strong teaming skills to work as a cohesive unit in providing IT support

166

Svitzer Application & Vessel IT Specialist Resume Examples & Samples

Responsible to achieve the set SLA targets & assist the vessel IT team in achieving team goals
Reinforce APMM Group culture, values and reputation – ‘live’ the vision and mission
Adhere to stated policies and procedures relating to staff behavior

167

IT Specialist Resume Examples & Samples

Experience serving as a project manager managing software application projects or similar projects following formal lifecycle management methodology
Experience implementing project management and information technology best practices to manage projects (i.e., planning, scheduling, budgeting, requirement analysis, security, execution, monitoring and control, communication management, quality management, risk management and customer satisfaction management)
Experience implementing project management andinformation technology best practices to manage projects (i.e., planning, scheduling, budgeting, requirement analysis, security, execution, monitoring and control, communication management, quality management, risk management and customer satisfaction management)
Experience leading an integrated project team

168

Associate IT Specialist Resume Examples & Samples

Ability to conduct research into a wide range of computing issues as required
Must be able to install, troubleshoot, repair, and perform preventive maintenance on computer hardware/software
Must be able to install, troubleshoot, repair, and perform preventive maintenance on network infrastructure
Knowledgeable in the use of the OSI model
Knowledgeable in the use of Known Error Data Bases including vendor specific (TechNet…)
Must be able to effectively categorize and document IT configurations and corrective actions
Must understand and use ICMP commands to troubleshoot network connectivity
Must be able to recover data from user devices
Must be able to build, upgrade, repair, optimize, trouble shoot various operating systems (Windows, MAC, Unix, Linux)
Must be able to build, upgrade, repair, optimize, trouble shoot stand alone and network printers

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IT Specialist Resume Examples & Samples

Any konwledge of technologies: SQL, HTML, CSS, JS
Knowledge of Lean Six Sigma processes and tools
Managing and administrating system used to store any user data including sensitive information,

170

Senior IT Specialist Resume Examples & Samples

BSc/BA in computer science or relevant technical field / equivalent experience
IT governance and audit experience in lifecycle methodology, operations and frameworks (e.g. COBIT 5)
Quality Assurance / Process Improvement experience would be an asset
7-10 years' experience as IT Data Manager/Analyst in the financial services industry
Able to manage and influence effectively within a highly matrixed environment
TD Organizational awareness & the ability to balance the viewpoints of various TS segments would be an asset

171

Supervisory IT Specialist Resume Examples & Samples

Local and/or overnight travel 1-5 nights per year may be required
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume

172

IT Specialist Resume Examples & Samples

Ensures systems functionality, integrity, and efficiency
Analyze available data for each system and verify proper operation. If not operating properly, create an action plan based on personal judgement to resolve the issues
Manage and operate DDC servers, workstations, networks, databases and computer upgrades (hardware and software)
Provide technical assistance for crafts and trades electronic devices (Laptops, IPads, and work stations)
Manage the Building Automation Systems platforms for communication issues and address them as they arise
Determine priorities while issuing work orders to ensure maximum systems performance
Review work requests as they come in and personally determine the priorities using information from the BAS and input from the shop foreman
Create and Maintain logs of the building systems and monitored applications for proper operation; Create, manage and maintain all files associated with alarm handling
Monitor daily: the HVAC alarms and document them in a spreadsheet. Determine and implement a course of action to resolve the alarm
Issue work orders on the alarms that require craft and trades support
Initially responsible for basic programming and troubleshooting of campus DDC systems. As knowledge and skills develop this will lead to more sophisticated and complicated programming assignments
Provide data trending, reporting and scheduling of the HVAC systems through DDC
Provide support to field technicians, engineers, inspectors, and project coordinators, and pursue solution to problems with regard to heating, ventilating, air conditioning
Provide customer and system support through the Energy Management Control Center by monitoring the BAS graphics, email and phone. This would require the individual to assist customers and the crafts and trades in troubleshooting systems, overriding set points and schedules. As knowledge and skills develop this will lead to modify the existing sequences as needed. The daily activities would include
Interact with campus customers, service shops, and the service office on HVAC issues as they arise
Check and respond to daily DDC alarms
Determine priorities of the alarms
Analyze and create a plan of action to resolve HVAC issues
Check status of work orders
Perform other related duties as assigned
Create, Manage, and maintain the Work Management metrics for the EMS group
The individual will create and maintain an Excel file utilizing pivot tables with VBA programing
The individual will create dashboards for the craft and trade shop’s metrics utilizing key performance indicators
Bachelor’s Degree Required. Preferred degree in Engineering, Computer Science, Informational Technology or a related field
Microsoft Office Access and Excel with VBA programming experience
Microsoft Office 2013 Suite knowledge
Experience with the following building automation systems: Siemens Apogee and Schneider Electric I/A systems
HVAC work experience
Ability to read and interpret blueprints and specifications
Experience in work management systems
Experience in formulating and maintaining metric goals
Knowledge of computer programming techniques
General understanding of terminology used by the crafts, vendors, and consulting firms
Knowledge in maintaining computer servers and networks
Preferred knowledge of the operation and controls of HVAC, and electrical equipment

173

IT Specialist Resume Examples & Samples

Lead the network team with his/her technical knowledge and experiences
Lead projects as technical solution architect role or technical lead role
Focus on providing subject matter expertise for effective design and implementation of customer enterprise network
Perform technical assurance for potential projects
Perform technical consultation services to customers
Provide technical support & consultation in ensuring customer’s satisfaction in the maintenance stage
Perform design documentation work during design stage
Perform 2LS support as required
Take on relevant certifications as required for Cisco/Juniper certificate
Network Services Specialist - General
Network with CCNA, CCNP or CCIE certified

174

IT Specialist Mid Palms Resume Examples & Samples

Collects, identifies, defines and organizes detailed user and information technology requirements
Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer. participates in business and technical information technology solution implementations, upgrades, enhancement and conversions
Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems
Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. establishes and maintains security, integrity and business continuity controls and documents
Participates in special studies
Stays current on emerging tools, techniques and technologies
Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects
Certified in accordance with DODD 8570.1 Information Assurance Technician II
IAT 2: GSEC Security+ SSCP

175

IT Specialist Resume Examples & Samples

Administration of global Firewall environment
Securing IP Networks
Setup and Management of site-to-site VPN´s and User Remote Access via VPN
Public Key Infrastructure
Qualified IT or IT-related education
At least 6 years of working experience in IT, thereof 3 years in respective subject area
Proficiency in English

176

IT Specialist Senior Kaneohe Bay, HI Resume Examples & Samples

Design and oversee upgrades and new installs of information technology systems and services ensuring coordination with Cyber Security Specialist
Perform Tier III upgrades of networking systems, information technology systems, and storage networking
Leverage knowledge of Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Network (VLAN), Virtual Private Network (VPN), and Network Address Translation (NAT)

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Regional IT Specialist Resume Examples & Samples

A minimum of 2 years of experience is required. 3 to 5 years of experience is preferred
A Bachelor of Arts or Science Degree is preferred; Computer Science, Information Technology, or related technical field
Demonstrated ability to have completed multiple, moderately complex technical tasks
Required support experience
Microsoft OS Windows 7 (preferably win 10)
Microsoft Office (preferably O365)
Microsoft Exchange/Outlook
Apple Products and iOS
IProcurement
Mobile telecoms and app support
Laptop Hardware support/repair
Cisco Unified Communications

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IT Specialist Resume Examples & Samples

Information Technology Specialist 3 - Range 58: $4,313 - $5,657 per month
Information Technology Specialist 4 - Range 62: $4,762 - $6,247 per month
Bachelor's or Associate's degree in Information Technology ANDfour (4) years of experience in application development or application maintenance support
ORsix (6) years of employment in an application development of support position as part of an Information Technology organization. We are looking for experience in areas such as consulting, analyzing, designing, programming, and maintaining computer software applications, troubleshooting and providing fault analysis, and providing technical support in information technology environment
SQL Server Reporting Services or report development software
Programming experience in a high-level language with a preference for C++ or C# ,.NET experience
Team Foundation Server
Microsoft Visual Studio
Microsoft Office Suite
Microsoft Internet Explorer

179

IT Specialist Resume Examples & Samples

If your application meets our requirements HR team will present your CV to the hiring managers
Within 3 weeks we will invite you for the first phone interview with our recruitment team
Within next 2 weeks we will invite you for the interview with manager
Just give us few days and we will come back to you with the feedback

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Supervisor IT Specialist Infosec Resume Examples & Samples

464071400
Job Announcement Number
9S-TRANS-1911914-816466-DRW
Work may occasionally require travel away from the normal duty station
Mastery of and skill in applying a wide range of Information Assurance (IA) concepts, methods, processes and tools applicable to the defense of computer systems and related computer concepts, principles, and practices related to the DoD and USTRANSCOM cyberspace operations defense environments, mastery knowledge of related computer disciplines such as systems, networks, communication lines, intrusion detection systems, boundary defense systems, routers and current cyberspace operations defense threat analysis, detection, incident response, and reporting procedures
Mastery knowledge of current DoD computer network defense, cyberspace operations, and defensive cyberspace operations tactics, techniques and procedures to include log and forensic analysis techniques, intrusion detection, and incident response procedures and techniques
Ability to develop/apply broad knowledge of communications security (COMSEC) policies, practices and hardware/software. Broad knowledge of the supported organization's mission and the role of the C4 infrastructure in supporting all aspects of operations to evaluate IA needs and apply operationally effective IA strategies and methods
Ability to provide technical and project management leadership to IA professionals and other C4 SMEs to achieve IA objectives
Ability to plan, lead, organize projects, and communicate effectively, both orally and in writing, with all levels of personnel, including officials in OSD, the Joint Staff, DLA, TCCs, and other government agencies
Recall to duty may be a requirement of this position
Overtime and/or emergency overtime may be required
Incumbent must be eligible for a TS or TS/SCI security clearance (Special Compartmented Information), as required as a duty requirement
Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a duty requirement, with baseline and specialty certifications required at the IA Management Level Ill, Information Assurance System Architect and Engineer (IASAE) Level Ill, IA Technical Level Ill, and CSSP Manager qualification and experience levels. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certifications within six months of assignment of these duties. Failure to receive the proper IA certification may result in removal from this position
Travel may be required using government, commercial, or military transportation
Position is a designated USTRANSCOM Joint Deployment and distribution Enterprise (JDDE) billet
Position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Drug Testing Program, illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety. Therefore, the incumbent is required to: (a) refrain from the use of illegal drugs, and (b) if requested, submit to urinalysis testing and safety mishap or accident testing
If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy
For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position
A complete Occupational Questionnaire
Additional Required Documents (see Required Documents section below) Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number
Resume - If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., hour per week and month/year to month/year or month/year to present). Resumes that do not contain this information may be marked as insufficient and applicants may not receive consideration for this position
Transcripts - if qualifying based on education or positive education series
DD214 or "Certification" of service (Document must reflect character of service)

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IT Specialist Resume Examples & Samples

Design and develop programming framework
Translate business requirements into functional and non-functional IT requirements
Good communication and consultation skills
Ability to work directly with clients
Fluent English
Proficient in Java/J2EE is a plus
ERP/CRM packages (SAP, Oracle, Microsoft) related knowledge / certification is a plus

182

IT Specialist Infosec Resume Examples & Samples

Occasional Travel
As required for job training or mission requirements
Knowledge of the organizational structure of the state, to include technical knowledge of the data flow and requirements at each level in the state command structure
Knowledge of computer operating systems and network operating systems, to include but not limited to, Windows NT, Windows 2000, CISCO OS, and UNIX
Knowledge of security required for Network Operating Systems (NOS) in the state and the impact they have on data flow and capabilities. This may include but is not limited to, Windows NT, Windows 2000, UNIX (NETBIOS over TCP/IP and TCP/IP), and NOVELL (IPX / SPX)
Knowledge of the critical systems within the state and ability to prioritize protection of these and respond to new requirements in the IT architecture
Ability to conduct effective security reviews of present systems and networks and to recommend revised or new measures based upon accreditation reviews or new equipment fielding requirements
Ability to evaluate various authentication technologies and recommend purchase of hardware, software, or both to meet security requirements. Implementation includes adequate administration and oversight of the program
Knowledge of all types of database engines, system configurations, and formats in use in the network infrastructure. This may include, but is not limited to, Structured Query Language (SQL), Microsoft Access, Oracle, Informix, and Sybase
Baseline physical*
1)YOU MUST CREATE A PROFILE in USAJOBS under My Account. If you already have a registered profile in USAJOBS you do not need to register again. Your profile must contain a current resume for submission. In order to receive proper consideration, your resume should include the following information
Personal contact information
Work experience (paid or unpaid) including - starting and ending dates (month and year), employer's name and address, job title (include job series and grade if Federal), duties and accomplishments, supervisor's name and telephone number, indicate if supervisor may be contacted, hours per week, and salary
If applicable, education and job-related training including - school name, type and year of degrees/diploma received, credits earned and majors; title of training course and year of completion
Additional information if relevant to position - skills (languages, tools, machinery, typing speed, etc.), certificates or licenses (current only), and/or honors, awards, and special accomplishments (recognition, professional memberships, publications, leadership activities, etc.)
3) SUBMIT SUPPLEMENTAL DOCUMENTATION as applicable. See "Required Documents" section below
You must click the Submit My Answers button to submit your application package when you are done. Your Online Qualifications Assessment Questionnaire is not processed - and your resume is not attached - until you click the Submit My Answers button, even if USAJobs says it sent your resume
You can upload supporting documents after you Submit the Online Qualifications Assessment Questionnaire
*DO NOT EMAIL HRO TO VERIFY YOUR APPLICATION SUBMISSION - Please use USAJobs to see application status and to verify if documentation was properly uploaded.***

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IT Specialist Resume Examples & Samples

Excellent cross-team communication
Experience reporting system metrics based on various inputs
Minimum 5 Years IRS Experience supporting financial, procurement, and IT clients
Experience responding to and resolving Level 2/3 Help Desk Tickets for a variety of functions both technical (SAP Basis, Infrastructure, Internet Browser Settings) and functional (SAP FI, CO, FM, MM)

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IT Specialist Resume Examples & Samples

Very strong analytical and communication skills
Results orientation with a focus on prioritization
Strong interpersonal skills with the ability to facilitate diverse groups towards operational efficiencies
Extensive knowledge & experience in project management with strong analytical, problem solving, and organizational skills
Ability to evaluate the technology solutions to the business needs of the organization and find the best possible tools to meet those needs

185

IT Specialist Resume Examples & Samples

Installation and configuration of Linux/Aix Systems
Administration of Systems, including performance tuning
Translate Business - I/T Requirements
Develop Program Specifications
Perform Application Testing Activities
Use test tools
Required to write technical documentation
Ability to work multiple shifts to provide global support on a dynamic schedule
6+ years relevant experience in Administration and Configuration of Linux and working knowledge of AIX
Hands on experience on upgrades, applying required patches, security upgrades etc
Working knowledge VMs/KVMs, OS Cluster etc
Ability to work within Command Line environment. (NO GUI)
Effectively work in non scripted environment, 50% non scripted and 50% documented process
Proven Soft skills
Details oriented under high pressure
Sense of Urgency and excellent time management skills
Excellent customer relationship and teaming skills
Working knowledge of spreadsheets, Excel, Symphony
Working knowledge of Lotus Notes

186

IT Specialist Senior Resume Examples & Samples

High School diploma or equivalent
4+ years of experience in Information Technology related field installing and maintaining desktop equipment (desktops, servers and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware)
Software and system troubleshooting and support
Provide technical support and training to end-users
Must have current DOD IA certification (CompTIA Security+)
Must have a Current TS/SCI Security Clearance and be willing to pass a Polygraph if requested
Training or experience with Microsoft Operating Systems
Experience in thin client set-up and Active Directory
Familiar with basic router configurations and commands
Familiar with basic telephony install, cross connects, troubleshooting for both (Time Division Multiplexer (TDM) and VoIP Phones
Understanding System Center Configuration Manager (SCCM) and remote management tools
Experience installing and terminating copper and fiber telecommunications cable
ITIL certification

187

IT Specialist Resume Examples & Samples

Bachelor of Science degree in computer science or an information technology field or four years of information technology experience such as project management, consulting, analyzing, designing, programming, maintaining computer software applications, and providing support in information technology
Four years experience developing and maintaining applications using SharePoint 2007 and 2010, and analyzing and debugging small to large size applications. At least two years project implementations using the project management development methodologies for entire lifecycle
Two years developing, administering, and supporting a WordPress implementation for an organization
Two years of experience supervising Information Technology related employees including recruitment, mentoring, training, evaluating, time management, and recognition/problem management
Programming Skills / Languages
SQL (Data Modeling, Normalization, Referential Integrity, Stored Procedures, Triggers, Transact – SQL), SOA, Web Services, AJAX, SOAP, WSDL
Knowledge of Activity Directory (AD) & Lightweight Directory Access Protocol (LDAP)

188

IT Specialist Resume Examples & Samples

Supporting the District mission critical software applications, data, and interfaces
Coordinating software changes and upgrades with agencies and vendors,
Coordinating system performance and load testing, and
Working with technical support to resolve system outages. The incumbent, based on knowledge of the overall functions and projects of the section, sets priorities and deadlines for daily workflow of the office, discusses policy issues with the supervisor, and recommends major changes in program activities
Ensuring the completion of assigned projects is on time and meets defined requirements. As well as enforces IT standards outlined from the Executive Office of the Mayor

189

IT Specialist Resume Examples & Samples

Good command of English, both verbally and in writing
Excellent communication skills
Business engagement skills
Good command of CSS and CMS
Basics of HTML, JavaScript
Self motivation / organization skills
Ability to learn new concepts, systems independently and quickly
Content Authoring of existing and new GSK digital assets
Fulfilling additional tasks related to Authoring such as: implementation of analytics, tagging, component configuration, QA testing, code optimization, cross browser compatibility testing
Reporting project progress to Service Manager
Working closely with strategic 3rd parties on incidents related to ongoing projects
Raising code bugs to vendor and following up onto resolution
Basic graphics manipulation
CSS and JS code development
Working closely with LOC`s

190

Junior IT Specialist, Infrastructure Resume Examples & Samples

Excellent oral and written communication skills, with a focus in technical or instruction-oriented writing
Experience in support & troubleshooting Desktop/Laptop & LAN
Preferably with IT support experience in helpdesk in a BPO/SSC environment
Fresh Graduate with OJT experience as Services or Help Desk support

191

Supervisory IT Specialist Resume Examples & Samples

Quickly responds to agency issues to reach resolution
Negotiates to completion best cost / best price contracts
Satisfies agency customers through the completion of all request
Quickly resolve vendor billing disputes that resolve in cost savings
Manages and follow up on all agency impacting projects to completion
Validates billing data and certify vendor payments
Provides agency telecommunication coordinator function for many city-wide agencies needed including OCTO, DCPS and many other EOM agencies
Manages and oversees the Telecom Governance team to ensure that they provide District agencies telecommunication products and services needed and reliable tools to help city-wide agencies to manage their telecom inventory, and budget & expenditure effectively
Provides team guidance, training, track time and attendance, approve payroll, write performance goals and conduct mid-year and annual performance reviews and ratings
Mastery knowledge of information systems security principles, concepts, practices, and emerging issues. Knowledge of industry standards, technology trends, and network terminology
Proficiency in analytics; and with a combination of the below tools and software such as
Source Fire – FireEye - NITRO SEIM/SIM - Palo Alto content - Fidelis DLP - Remedy
Juniper VPN/ Host FW – Remedy - Checkpoint – endpoint, hard disk encryption
Ciena - Cisco routers/switches - Cisco ASA FW - Saint vulnerability scanner - ISA
Solar winds - Good for Enterprise - Watch Doc - Active Directory - Cisco Iron Port – spam, encryption. Secure email - Active Directory - NAC – ForeScout - Infoblox - IP management – Proxies - Encase – forensics – NESSUS – NMAP – PGP

192

Senior IT Specialist Resume Examples & Samples

Setting up and maintaining an automated test environment for our Software products on a large distributed network
Maintaining the servers and development suites used throughout the Software development lifecycle
Maintaining and developing environments for automated testing of our Software products
Evaluating IT technologies and tools to improve product deployments
Providing expertise on IT requirements, latest technologies and tools to the software development department
Working closely with local and shared services IT teams on deployment of new servers and tools according to enterprise standards
Consulting with IT groups of Key customer Accounts on product requirements
Guiding and coordinating internal IT projects & programs, either as a team member or a project leader
A minimum of 5 years functional experience in IT system engineering , ideally with software development teams in a DevOps role
Expert knowledge in systems administration in the area of Windows client and server OSs, Oracle and SQL databases and Citrix technologies
Clear knowledge of TCP/IP networking, Apache Web Servers, Microsoft Internet Information Services, Microsoft Active Directory and virtualization technologies, such as VMWare
Good understanding of software development process and tools, ideally knowledge of Subversion, Jenkins, JIRA and TFS
Well-developed project coordination and communication skills
Open minded and self-motivated team-player who has already gained significant IT experience within international companies
University education (Bachelor degree or similar) with focus on IT, or a comparable educational background
Fluent in German and English

193

IT Specialist Resume Examples & Samples

Associates of Science degree in computer science or an information technology field
Three years of information technology experience such as project management, consulting, analyzing, designing, programming, maintaining computer software applications, and providing support in information technology
Three years experience developing and maintaining applications using SharePoint, Internet Web, and analyzing and debugging small to large size applications. At least two years project implementation experience using the project management development methodologies for entire lifecycle
Two years developing, administering, and supporting an internet or intranet implementation for an organization
SQL (Data Modeling, Normalization, Referential Integrity, Stored Procedures, Triggers, Transact – SQL)
SOA, Web Services, AJAX, SOAP, WSDL

194

IT Analyst / IT Specialist Resume Examples & Samples

Provides functional support to DC end users for all technology systems installed at the facility (with the exception of systems and/or processes that have not been procured / managed / supported via the IT division of TSC) and using appropriate skills, liaise with end users, vendors, SSC support personnel, DC users and administrative staff as required to troubleshoot and resolve technical support issues (35%)
Installs and provides support and maintenance of the DC network and hardware, including but not limited to servers, RF hardware, terminals, thin clients, PCs, printers, fax machines, network switches, wireless access points, cables, racks, and hubs, configuring and monitoring system backups as defined and processed at each DC (35%)
Assists the Store Support Center (SSC) with the installation, maintenance and support of standard desktop software applications including but not limited to Microsoft Operating Systems, Microsoft Office programs, security antivirus, and systems security updates (5%)
Acts as a liaison for IT-related projects at the DC, providing local IT support for the DC with minimal supervision and the ability to manage multiple competing priorities on a daily basis, creating and maintaining appropriate functional documentation, engaging with the warehouse manager and the DC support staff to understand business needs, and translating needs into technical requirements (15%)
Initiates or responds to work tickets and resolves problems or service requests as assigned, to include but not limited to security profiles for new and existing users for network and DC systems (10%)
Demonstrates knowledge and technical acumen supporting DC processes and solutions for receiving, replenishment, planning, picking, packing, and shipping
Diagnoses and resolves complex configurations and troubleshoots issues spanning multiple hardware, DC applications, and OS technologies
Creates and maintains appropriate functional documentation for all DC related IT systems and processes
Participates in design and testing of new processes or suggests improvements to existing processes at the DC
Demonstrates critical thinking with excellent analytical and creative problem-solving skills
Possesses open, positive, and diverse collaboration and communication skills; both written and verbal Demonstrates skills as self-starter with initiative and manages workload prioritization to deliver high quality work products on time with minimal direction in a high-pressure environment
Demonstrates skills in MS Office Suite to accomplish required tasks
Embraces and applies the mission and values of Tractor Supply Company
Works effectively with a distributed team, across time-zones with minimal supervision Participates in 24x7 on call rotations; responds to off shifts as needed or required
Travels to provide support (or provides support remotely) to other distribution centers, as occasionally requested and needed
Manages multiple competing priorities on a daily basis
Works with all levels of users

195

Associate IT Specialist Resume Examples & Samples

Work with units and individual faculty to provide the unique technological needs for their learning and research environment
Consult with users on installation and use of software applications which also interface with network connections, and optimize systems for best performance
Assist in planning, research, purchasing, and installation of IT systems and products (hardware/software deployment)
Provide user assistance with network connectivity, administer local building networks, manage DNS and DHCP for departmental networks
Maintain awareness and/or promote use of centrally provided services, where practical
Analyze functional and performance issues associated with use of technology
Advise on use of varied computing and communications technology
Promote excellent customer service by responding to requests in a timely, polite, and professional manner
Interact with various teams within Engineering IT Shared Services to ensure outstanding service delivery to end-users
Will be assigned to one of various sections within the Engineering IT organization structure (e.g. Help Desk Services, User Services, Instructional Services, Research Services)
One (1) year full-time or equivalent part-time professional experience in IT operations which must include
Experience with two or more Operating System platforms
Experience in technology at an institution of higher education or equivalent
Experience in the use of Microsoft Active Directory, LDAP, or other directory service
Experience working in a team or collaborative environment
Three (3) years’ of full-time or equivalent part-time professional experience in IT operations which must include (years’ experience may run concurrently)
Experience with two (2) or more Operating System platforms
Experience with at least one enterprise endpoint management solution (Examples: Microsoft SCCM, IBM Endpoint Manager, Dell KACE, CFEngine)
Experience scripting or programing in at least one format or language
Supervisory experience

196

IT Specialist Resume Examples & Samples

Work with units and individual faculty to provide the unique technological needs for their learning and research environment
Consult with users on installation and use of software applications which also interface with network connections, and optimize systems for best performance
Assist in planning, research, purchasing, and installation of IT systems and products (hardware/software deployment)
Support faculties conduct technology trade-off analysis for their activities
Maintain awareness and/or promote use of centrally provided services, where practical
Analyze functional and performance issues associated with use of technology
Advise on use of varied computing and communications technology
Promote excellent customer service by responding to requests in a timely, polite, and professional manner
As directed by the Assistant Dean, supervise other IT staff and provide input for evaluation
Bachelor’s Degree
Two (2) years’ of full-time or equivalent part-time professional experience in IT operations
Knowledge of basic networking concepts
Demonstrated knowledge of one of the following operating systems: Windows, Macintosh, or Linux
Experience in the use of Microsoft Active Directory, LDAP, or other directory service, including group and object management, policy tasks, access control and authorization
Experience with essential network services (DNS, DHCP, VoIP, and/or VPNs)
Extensive experience troubleshooting common desktop and mobile computing applications and hardware
Familiarity with innovation/technology development process
Ability to complete most work with minimal supervision; demonstrate solid judgment on when and from whom to seek assistance and approval
Experience with ticketing systems
Experience with process coordination systems such as JIRA, Kanban, etc
Experience with two or more Operating System platforms
Experience in technology at an institution of higher education or equivalent

197

Supervisor IT Specialist Plcypln Resume Examples & Samples

Acceptance of any military technician position may cause the termination of entitlements and eligibility for all military bonuses and student loan repayments. For further information you must contact the appropriate military education office
You may lose consideration for the position if your application does not include all the information and/or documents requested on the vacancy announcement
Veteran's preference does not apply to positions in this agency
You must click the Submit My Answers button to submit your application package when you are done. Your Online Qualifications Assessment Questionnaire is not processed – and your resume is not attached – until you click the Submit My Answers button, even if USAJOBS says it sent your resume
You can upload or fax supporting documents after you Submit the Online Qualifications Assessment Questionnaire
To receive consideration, you must complete the entire process and submit the complete application package by 11:59 PM (EST) on the closing datw
It is your responsibility to ensure that your responses and appropriate documentation are submitted prior to the closing date
To make sure everything you submitted is successfully received and to verify your application is complete, follow these steps: Log into your USAJOBS account using the following link: https://my.usajobs.gov/Account/Login. Click on "Application Status" and then select the "more information" link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Please Note: Your uploaded documents may take several hours to clear the virus scan process. Verify that all of your documents appear on the Details page with a status of Processed
You can save your work and come back later. Just click both Save and Logout. To return to an incomplete application, log into your USAJOBS account and select Application Status. Choose the vacancy, and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete
If you submit more than one Qualifications Assessment Questionnaire for this position, the most recent one Submitted is the one that is used. Therefore, it is important for you to complete it in its entirety
You can print a copy of this job announcement so that you can read the questions offline
Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://dma.wi.gov/dma/hr/emp_resources/placement/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850 – after the introduction, press 1, and listen for instructions
You may submit the Form 1203-FX, resume, and any supporting documents by fax

198

Supervisory IT Specialist Custspt Resume Examples & Samples

Occasional Travel
Travel is dependent upon position description and availability of funding
Complete Resume
Complete Assessment Questionnaire. View Occupational Questionnaire
Other supporting documentation as required. Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit
*You are encouraged to . Applying online will allow you to review and track the status of your application.***
It is the applicant’s responsibility to verify that all information in their resume and documents, whether uploaded or faxed, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant. **
Knowledge of Information Technology operating systems and system administration functions
Skill in applying information system security laws, policies, directives, and procedures
Ability to supervise

199

IT Specialist Resume Examples & Samples

Provide Maintenance and Support on the Field Information System application
Analyze, Design, Develop, Test and Implement various modules in the FIS application
Provide application support to the FIS application
Assist the team in application problem resolution in a timely manner
Management of smaller project requests
Maintain the necessary application development documentation

200

Associate IT Specialist Resume Examples & Samples

Administer Salesforce.com, including management, changes, and audits of installed packages, page layouts, profile and role security, and data export and backup
Identify, develop, and implement plans for preserving Salesforce.com data and metadata integrity
Work with users to develop Salesforce.com reports and dashboards
Administer Google Apps, including provisioning of email addresses and nicknames, Google Groups maintenance, and domain-level settings
Administer Okta, including user provisioning and deprovisioning, app assignment, and issue troubleshooting
Maintain IT asset tracking system, ensuring accurate recordkeeping for all issued and collected IT assets, as well as spares
Order IT equipment for new and existing employees
Serve as primary liaison with key IT equipment and service providers such as Dell, Verizon Wireless, Amazon, Apple, Salesforce.com, Google, and Workday, overseeing order management and negotiating bulk purchase deals
Add or remove employee access to systems upon hiring/termination
Research and resolve incoming help desk requests for routine employee assistance
Manage help desk queue, ensuring all incoming tickets are assigned promptly
Manage facility-specific wireless network and telephone systems
Implement user stories from employees for improvements or enhancements to existing systems, sometimes requiring custom coding or configurations
Manage internal or third-party developers who are building customizations for Appirio IT use
Participate in various ad-hoc IT projects, such as investigation of new systems or vendors; adoption of a new corporate system including rollout plans, development of new employee processes, and integration into existing systems; or analysis of usage patterns for existing applications to find optimizations
Respond to RFP questions from prospects about Appirio’s IT security policies and processes
Bachelor’s degree in computer science or related field from a four-year college or university with 1-2 years related experience preferred; or equivalent combination of education and experience
Experience developing and maintaining software applications is a plus. Specific industry experience with software-as-a-service, specifically Salesforce.com and Google Apps, is also a plus
Intense desire to learn about and participate in the revolution of cloud computing
Outstanding, over-the-top, truly sensational commitment to insanely good customer service
Not eligible for Visa Sponsorship

201

Associate IT Specialist Resume Examples & Samples

Provides for the implementation, configuration, deployment, and support of systems, including but not limited to client computing devices and servers
Ensures the data and security policies in place are followed by staff and that procedures/activities are conducted accordingly
Administration of network and data security, including active directory, group policy, firewalls, antivirus, email security, etc
Performs regular maintenance and support of workstations, servers, and virtual machines. Includes maintaining the health and performance of databases
Performs patch management of all systems without compromising the validated state of systems and minimizing any issues resulting from patches
Deployment of new software (evaluating for validation requirements and system impact)
Deployment of new hardware, ensuring proper configuration in line with IT guidelines
Perform helpdesk activities and documenting all actions in helpdesk system
Provides training for new employees and other training sessions as required
Participate in on-call rotation for off-hour support
Participate in server management and maintain regulated systems in compliance
Other duties as assigned by the supervisor
Bachelor’s degree (or above) in CS/EE or related field
2-4 years of relevant experience, or equivalent
GxP and 21 CFR Part 11, Par 58 experience highly desirable but not required

202

Senior IT Specialist Resume Examples & Samples

Working knowledge or past experience with the following Microsoft technologies
Bachelor's degree, or equivalent work experience in business, information services or other related areas of study
Minimum of 3 years’ experience in Office 365 administration, and full understanding of functionality and capabilities
Microsoft Office global administration 2-4 years
Microsoft Exchange administration of 3-5 years
Microsoft Lync/Skype administration of 2-4 years
Windows Server implementation and support experience of 3 -5 years
Active Directory Support 3 - 5 years
O365 experience 2 – 4 years
MCSA: Office 365
MCSE: Any of the Office Technologies
MCSA: Windows Server 2012

203

Supervisor IT Specialist Infosec Plcypln Resume Examples & Samples

Occasional Travel
Complete Resume
Complete Assessment Questionnaire. View Occupational Questionnaire
Knowledge of enterprise network & information technology (IT) security plans, systems, operations and principles, concepts, and methods
Ability to plan and coordinate the work of others
Skill in analyzing and evaluating data

204

Supervisor IT Specialist Infosec Resume Examples & Samples

465615000
6X-AFPC-1926285-849430-RB
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving-Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
Knowledge of a full range of IT security principles, concepts, practices, products and services (including systems software, database software, immediate access storage technology), and methods for evaluating risk and vulnerability, implementing mitigating improvement, and disseminating IT security tools and procedures
Knowledge of IT lNFOSEC security requirements for certification and accreditation, network operations and protocols, systems testing and evaluation, and performance management methods sufficient to plan and conduct security accreditation reviews for installed systems or networks and assess and advice on new or revised security measures and countermeasures based on the results of accreditation reviews
Knowledge of Local Area Network security requirements and techniques for protecting computer systems from viruses, data tampering, and unauthorized system entry
Knowledge of a broad range of telecommunications concepts and principles, operating modes, systems, media, equipment, equipment configuration, and related software systems, processes and procedures to assess and advise on vulnerability to attack from a variety of sources (e.g., espionage, disruption of services, destructive programs/applications) and procedures and methods for protection of systems and applications
Ability to communicate effectively, both orally and in writing. Knowledge of safety, security, personnel management, and EEO regulations, practices, and procedures
Ability to develop und conduct training on information security. Ability to plan, organize, and direct the functions and staff of a small to medium sized organization
The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays
The employee may be required to travel on military and commercial aircraft
Incumbent must be eligible for a TS or TS/SCI security clearance (Special Compartmented Information), as required by duty location
This is a drug testing designated posit ion. The incumbent is subject to random testing for drug use
This position is ineligible for bargaining member status (2539) and will be coded (8888) under 8888 5 USC 7103(a) (10)
This position is "Exempt" under 5 CFR 55 1 .205 of the FLSA Executive Exemption Criteria

205

Supervisor IT Specialist Plcypln Resume Examples & Samples

Occasional travel may be required for this position
Knowledge of and ability to utilize principles, methods, techniques, and systems
Skilled in collecting and analyzing data effectively, efficiently, and accurately
Skilled in training, mentoring, and problem solving; and
Skilled in applying procedures and directives by reading and interpreting program material
Ability to plan, direct, and coordinate difficult and complex programs
Ability to develop, apply, and adjust cyber program plans to attain agency objectives
Ability to select, develop, and supervise a subordinate staff
Ability to establish and maintain effective working relationships, not only with subordinate staff, but with all levels of key management officials, the latter particularly requiring the exercise of tact, ingenuity, and resourcefulness
Ability to make oral and written presentations in a clear and concise manner
Ability to apply a high level of sound and independent judgment in the solution of cyber program problems and cyber mission requirements
Ability to write proper English in reports and presentation formats
Ability to communicate clearly and effectively
NOTE: Accessioning into this position is contingent upon verification of Top Secret Security Clearance
You can save your work and come back later. Just click "Save" and "Logout"
If you submit more than one application for this position, the most recent one submitted is the one that is used. Therefore, it is important for you to complete it in its entirety
You can print a copy of this job announcement so that you can read the questions off line or click the following link View Occupational Questionnaire
Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov/Forms/pdf_fill/OPM1203FX.PDF
When faxing the OF Form 1203-FX, resume, and any supporting documents simply make sure the Form 1203-FX is on top of any other documents you are faxing and always use the US Government Application cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly. The fax number is 1-478-757-3144
Resume (All applicants must submit)
HRO Form 6; Military Service Background (All applicants must submit)
OF 306; Declaration of Federal Employment, (Only required if you are not an on board current Permanent Pennsylvania National Guard Technician)
SF 181 Race & National Origin Identification
Transcripts (An undergraduate degree is mandatory)

206

IT Specialist / Software Engineer Resume Examples & Samples

Assess infrastructure to ensure it continues to meet necessary demands
Manage daily operations
Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
Coordinate the needs of in-house IT experts, Vendors and Clients
Protect company or customer data, secure data storage and other necessary means
Manage and oversee project need
Offer suggestions for possible upgrades and changes to the clients
This position is open for graduates who has less than 1 year of working experiences only

207

IT Specialist Portal Development Resume Examples & Samples

Travel of up to 25% may be required
Proof of education (transcripts/copy of degree)
If claiming Veteran’s Preference, a legible copy of DD-214 (page 4)

208

IT Specialist Resume Examples & Samples

Four years of information technology experience such as consulting, analyzing, designing, programming, and maintaining computer software applications, and providing support in information technology
Two years' experience developing applications using Object Oriented Programming, .NET technologies, Structured Query Language (SQL), and analyzing and debugging small to large size applications
At least two .NET project implementations using the Agile software development methodologies for entire lifecycle
Bachelor of science degree in computer science or an IT field
Project management experience in the IT field

209

Senior IT Specialist Resume Examples & Samples

Develops effective work relationships within departmental and functional lines with business users and other
Demonstrates an in-depth understanding of more than one infrastructure discipline and associated application/hardware integration
Helps coordinate the adoption of new procedures resulting from software and hardware changes, including the development of system specifications, documentation, training, and communication plans
Performs analysis on and recommends quality complex solutions to infrastructure technology disciplines
Understands and applies the various IT methodologies which include project management, development, service management and system architecture
Bachelor’s degree in a Business discipline or equivalent work experience
Minimum 12+ years technology solutions experience
Strong communication skills
Familiarity with Army systems or similar DoD efforts a plus
Experience with designing and implementing projects within the federal sector
Experience working with functional consultants & business process owners to understand functional requirements and to architect landscape solutions
Security Clearance. Active Secret Clearance required. Interim secret clearance already granted will be accepted

210

IT Specialist Resume Examples & Samples

Basic knowledge in programming in Java and Python
Basic knowledge of Computer Science concepts
Demonstrated communication skills
Programming skill using Java, Python as well as demonstrated knowledge and / or experience with IT security fundamentals is a plus
Experience in Cyber Defense, Identity Management, Security, software, business consulting

211

IT Specialist Resume Examples & Samples

You will be responsible for the efficient and optimum use and assist in installing, networking, training and maintaining the below systems
Property Management Systems
Back Office Accounting System
Point of Sales System
All operating systems (Novell, UNIX, Windows NT, Windows 9x, DOS, Windows 3.X, Windows 200X including Active Directory)
Sales & Catering System
Hotel Inventory System
E-Mail System
Electronic Key System
PABX Programming
Call Accounting System
Voice Mail Programming
In-Room Entertainment Programming
Payroll Personnel Timekeeping
Building Management Systems (Not the day-to-day running)
HSIA
Database
Help the IT Manager to maintain a full up-to-date inventory for all hardware including Modem, Hubs, Monitors, etc including the telecommunications related computer equipment’s. Detailing Purchase date, Price, Serial Number, Model Number, expected replacement date and maintenance where applicable
Help the IT Manager to maintain a full up-to-date Software list including all operating systems backed up by the original licenses or invoice, detailing Software licenses, Purchase date, Price (where applicable), release number, and maintenance (where applicable)
Help the IT Manager to maintain a full up-to-date inventory per PC, all Software applications installed including location and release number
Help the IT Manager to maintain a full up-to-date schematic diagram, identifying all main systems including interfaces, reservation system, E-Mail and Call Accounting System
Help the IT Manager to maintain a full up-to-date schematic diagram; identify all cabling routes and clear & exhaustive labeling
Help the IT Manager to maintain a full up-to-date diagram or listing identifying all patching information for the IT Patch Panel(s). (Fully documented)
Responsible for deployment and maintain HSIA including WiFi where appropriate, as per brand requirements in order to generate revenue to the Hotel
Responsible for deployment and maintain ITV in order to generate revenue to the Hotel when it is brand appropriate
Help the IT Manager to maintain a full up-to-date IT Emergency Plan. It should be agreed with all Department Heads and cover all critical systems
Help the IT Manager to maintain full up-to-date systems full set of manuals in IT Department
IT Supervisor must insure that computer room & PABX room are locked & access restricted to authorized personnel
IT Supervisor must insure that all critical equipment (Servers, Interfaces….) are protected by UPS & the UPS is connected to the Emergency Power Generator
IT Supervisor must maintain a log for all problems and all maintenance calls
IT Supervisor must apply the company access security according to the IT policy and procedure (issuing & canceling password, logins, master passwords in safe, Firewall…)
IT Supervisor must insure all back-ups are done according to the company policy and procedure
IT Supervisor must be experienced in the following
IT Supervisor must help the IT Manager to insure that all critical equipment’s are covered by a maintenance contract
To help managing the capacity planning of the servers & tape back-up
To help managing and testing the Disaster Recovery Plan. (Reloading of back-up, live test of UPS…)
To assist managing the physical security of any computer room, internet access
To stay up-to-date with technology change, trends and future in the hospitality industry and in general
To share any experience with the rest of the team
To assist in managing twice a year IT Audit of the hotel following IT Audit document provided by the Divisional Office

212

IT Specialist Project Consultant Resume Examples & Samples

Defines project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
Develops and manages cross-functional IT projects and infrastructure initiatives
Proactively manages changes in project scope, identifies issues, and devises contingency plans
Identifies and resolves issues and conflicts within the project team
Ensures that work is carried out to a high standard and complies with the company’s polices and guidelines, specifically IT, health, and safety
Identifies and manages project dependencies and critical path
Plans, schedules, and tracks project timelines, milestones, and deliverables using appropriate tools
Develops clear and concise documentation to identify processes, problems, and action plans as well as design attractive and simple sketches, charts, diagrams, and other illustrative material to facilitate communication of complicated topics
Provides frequent on-site monitoring and enforcement of schedules, milestones, and vendor accountability
Strong project management skills, including the ability to prioritize work and meet deadlines
Strong planning, organizational, and leadership skills
Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
Extensive knowledge of project management processes, systems development methods, organizational change management concepts, and business process improvement methods
In-depth knowledge of project planning techniques and automated project planning tools required
Strong analytical and financial skills
Proven problem-solving and decision-making skills
Ability to succeed in a dynamic matrix organization
Knowledge on the SAP Cloud Software Delivery model
Solid knowledge of ITIL fundamentals
Analytical skills and conceptual thinking
Excellent coordination and organizational skills
Advanced communication and presentation skills
Fluent in German and English
Eight years of experience working with technical applications and/or information systems, or equivalent, including five years in managing information technology projects, or equivalent
Two years of supervisory experience preferred
Bachelor’s degree in computer science, information technology, quality assurance, or equivalent, required
Project Management institute (PMI) certification preferred
Customer Experience at Consulting minimum 2 years
At least one year hands on working experiences with SAP HANA and/or Cloud

213

IT Specialist / Maintenance Technician Resume Examples & Samples

Support day to day operations of broadcast information technology systems, software, and equipment
Maintain, upgrade, and support broadcast Information Technology throughout the station including the studio and transmitter facilities
Troubleshoot and repair computer hardware, software and peripherals, including network servers, storage, network operating systems, PCs and PC applications, LAN cabling, system security and virus protection. Advanced TCP/IP and networking knowledge preferred and CISCO switches & I0S
Support telecommunications systems including business telephone switches, PRI, VOIP, carrier Ethernet, and other telecommunications technology
Have experience with or knowledge of Windows 2008-2012 Server, and Active Directory in a complex LAN and WAN computing environment. Support network security, network rights, naming standards, login scripts, and software upgrades
Create and maintain wiring documentation, and system configuration documentation
Maintain knowledge and stay current on technological advances including computer software and hardware, media and entertainment technologies, television broadcasting, studio production and workstation products
Willing to train on IT and Broadcast system operation and maintenance to service all aspects of the television environment
Available to work various hours and days including weekends, overnights, and holidays
Have the ability to lift up to 50 lbs., climb ladders and work on elevated surfaces, pull and install wiring, use hand and power tools, work on small components, and perform other physical tasks
The successful candidate must be able to think on their feet, work well with others, and be a self-starter and a team player that is focused on quality customer service for internal customers

214

Supervisory IT Specialist Resume Examples & Samples

Windows/IIS/SQL desktop and server environments
Apple Operating Systems Support
Mobile Communications Support
Active Directory resource management
Exchange topologies
VM Ware server topologies
Troubleshooting, installation and maintenance knowledge of PC, Server, SAN, Network, VOIP,

215

IT Specialist, Data Centre Analyst Resume Examples & Samples

Is able to converse in fluently English, both verbally and written
Experienced PC user with wide knowledge of standard desktop products
To understand the requirements of an organization that follows ITIL processes for its IT
Is a good communicator, both verbal and written
Is able to follow defined processes
Is able to implement solutions defined by senior management
Is able to recommend and initiate improvements to existing processes and activities
Is able to work independently without direct supervision
Is able to make decisions
Monitoring infrastructure and application events using dedicated tools
Preparing daily reports for senior stakeholders
Overseeing back process (including verifying and rerunning backups)
Performing standard operational tasks as described in documentation
Escalating critical issues
Performing proactive day-to-day tasks to identify room for improvement
Cooperating closely with worldwide teams (UK, USA and Costa Rica)
Actively participate in transitioning new duties to DCO Poznan (for example SWAT process, IT Room Support etc)

216

IT Specialist Resume Examples & Samples

The position for which the individual is applying has been identified and designated as requiring enhanced suitability screening
If tentatively selected for the position, a criminal background check, traffic record check, consumer credit check, and mandatory drug and alcohol test will be conducted (as appropriate); and
The appointee to the position may be offered employment contingent upon receipt of a satisfactory enhanced suitability screening

217

IT Specialist Resume Examples & Samples

Assisting in the planning and implementation of technology business management systems
Identifying needs for more data, metrics, reports, and dashboards for business information systems
Assisting in analyzing and planning business process improvements and information technology changes; and
Assisting in developing a knowledge management infrastructure and protocols for collecting, storing, and accessing information

218

IT Specialist Resume Examples & Samples

Proven understanding of CDR / service provisioning
Telecom experience preferably in Mediation
Proven AIX knowledge
Proven experience Oracle PL/SQL

219

Advisory IT Specialist Resume Examples & Samples

Individual must be knowledgeable of a Production Control environment
Design, develop, implement, and support scheduling processes and procedures to facilitate effective and efficient application processing functions
Evaluate and implement new application processing tools/products
Train the Production Control Group on new products and procedures
Perform follow-up activities on reported problems
Diagnose and correct production problems and ensure the integrity of the application processing environment
Assess impact of environment and system changes and take action, using the Change Management Process
Ensure all service levels are met
Provide 7/24 hr support of all production services and tools if required
Provide first level support for any related problems
Perform tool/security administration functions for operations access levels
Perform Off-hours program promotions if required
Ongoing maintenance of Disaster Recovery Scripts if required
Provide support for Disaster Declarations. (i.e. Participate in DR sync. Point meetings, execution of DR scripts if required)
Exchanges information, ideas and concepts pertinent to overall mission
Required to exchange and/or provide technical information and explanations to achieve results
Limited negotiations to achieve objectives
Required to prepare problem analyses and represent the department at client status meeting
Modify and test any changes to CA WA EE (esp mainframe) and CA WA DE (midrange) and ZEKE (mainframe) to meet the needs of the Client Processing Groups
Proven Knowledge of JCL
Proven knowledge of IBM mainframe MVS Z/os platform
ALL Minimum 5 years of job experience
Requires professional communication skills (verbal and written) to work internally with client team, management and peers as well as with clients, contractors, and IT professionals
Knowledge of REXX & Assembler would be an asset. 3-5 years of experience

220

Advisory IT Specialist Resume Examples & Samples

Individual is responsible for new business and erosion for our production control team
Ensures redundancy for minimal back for all the roles on our team (cross training plan)
Ensures our team is compliant on all global initiatives
Focal for our team for all security related initiatives including Cirats and Audits
Proven Knowledge of Production Control environment; including, but not limited to Scheduling, Softcopy, Code Promotions, Application Library Management & Tools Support
Requires professional communication skills (verbal and written)
Project Management. 3-5 years of experience

221

IT Specialist Resume Examples & Samples

Problem Solving:Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions
Contribution/Leadership: Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments. Understands departmental mission and vision. Provides advice in technical/operational domain of specialization
Impact on Business/Scope:Accountable for individual or team, or department results, and for the impact of the results on functional activities.Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses

222

Analytics & Cognitive IT Specialist Resume Examples & Samples

Degree in Computer Science or Equivalent
Experience working with hands-on experience software development using at least on of the programming languages: C/C++, Python, NodeJS, Java
Some experience with IT architecture
Experience with Business Intelligence / Analytics Solutions
Experience with Datawarehouse and relational databases
Experience with Analytics softwares like : Cognos BI , TM1 and others
Knowledge in software engineering practices including agile techniques
Knowledge in system building/debugging/testing
Experience in dealing with the client and be able to intermediate business and technical discussions
Fluent in Spanish language
Experience with Cognitive Solutions, building cloud applications using APIs and services
Knowledge of Bluemix and its services, how to provision and use them, specially the data ones like Data works
Experience in being a technical leader, teaching others and leading others regarding technical approaches
Understanding of relational models, OLTP, Multi-Dimensional

223

IT Specialist Resume Examples & Samples

Responsible for in-depth functional & business process knowledge of target application
Work in partnership with divisional and regional business process owners on system requirements, processes, and systems
Manages requirements scope & disposition through process compliance & gap analysis, integration testing & user acceptance methodology
Provide knowledge and input on the system implications of business process changes
Help to identify consolidated, worldwide target processes
Demonstrates analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
Applies project methodology and governance processes to the change control, system development life cycle and regression testing
Support end to end processes and has intermediate level understanding of system touch points
Works with the global governance team to ensure proposed solutions are in-line global solutions
Participate in business process improvement committees as needed
Strong communication skills - able to interact with senior level leaders at divisional or regional level. Able to explain complex system issues and decision points using common business language (without using IT terms and language)
Cultivates innovation
Ability to determine appropriate Information Technology internal control specifications within various operating systems, database management systems and applications and their associated maintenance processes that when combined together, comply with various government-mandated regulations (e.g., Sarbanes-Oxley Act, HIPAA, ITAR, Digital Millennium Copyright Act, etc.)
Collaborates with Internal Auditors, External Auditors, Eaton’s Internal Control Program Office and Business Unit CIO’s and key personnel to provide integrated audit assessment coordination
Intimately understands and determines the conformity of operating unit internal control practices with corporate policies, standards and procedures
Performs on-going monitoring to determine if the computer-related internal controls are functioning effectively and efficiently, and retains the associated compliance evidence
Assists business units with integrating acquisitions and joint-ventures into the overall IT Compliance Program
Aligns the IT Compliance Program efforts with the Eaton Business System and drives on-going continuous improvement efforts to ensure continued compliance while maximizing enterprise-wide efficiencies and reducing auditors’ direct labor costs
Maintains a working knowledge of both financial and IT “auditing” processes, objectives, techniques, statistical sampling methods, etc
Develops logical, practical, and documented IT internal control solutions as new technologies are developed and implemented
Provides IT Compliance Office program training as appropriate
Bachelor Degree
Minimum of 10 years’ IT experience
Completed numerous full life-cycle projects
Professional information technology certifications (CISA, CISSP, etc) and, or advanced degree (MS, MBA, etc.) is required for career growth
Two to four plus years public accounting and/or industry audit experience

224

Clinical Imaging IT Specialist Resume Examples & Samples

A Bachelor's Degree in a related area; and/or equivalent experience/training
Five (5) or more years of relevant experience
In-depth knowledge of the operations of and related clinical image management software and systems, and of the highly complex concepts, principles, policies, regulations, processes, and best practices involved with storing, retrieving, and transferring medical images in clinical care
Epic Radiant Certification preferred

225

IT Specialist, GS Resume Examples & Samples

Up to 10% of domestic travel may be required
Attention to detail - Is thorough when performing work and conscientious about attending to detail
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations
AND-
Maintaining an enterprise network running off Border Gateway Protocol (BGP) and Open Shortest Path First (OSPF) protocol ensuring all network traffic incoming and outgoing are within the mission requirements
Providing support for Voice-Over IP (VOIP) systems
Developing network diagrams and technical documentation
Performing the work necessary to plan, develop, acquire, document, test, implement, integrate, maintain, and modify IT systems
Working closely and independently with public customers and partners across the government

226

IT Specialist, GS Resume Examples & Samples

Some travel may be required
Providing advice to leadership on the vulnerabilities of information technology systems to ensure protection and security of organizational operations
Developing and ensuring adherence to local or organizational IT security policy (i.e. formulating/executing certification or accreditation requirements, configuration management plans and contingency plans); and
IT systems administration responsibilities that included LAN/WAN support

227

IT Specialist Resume Examples & Samples

Routine configuration of servers
Effective system health monitoring of servers and networks
Racking and wiring of server hardware
Basic Active Directory Management
Management of DHCP, DNS and Group Policy
Perform Windows Server administration
Document network and server hardware
Manage VMWare infrastructure including both ESXi and VMWare Horizon View
Manage and maintain Citrix XenApp environment
Basic knowledge of Linux\Unix
Racking and wiring of network switch hardware
Perform basic SQL database administration tasks for multiple platforms
Act as liaison with internal and external audit and compliance teams
Interact routinely with other IT staff and end users spread across the US in different time zones
Interact routinely with 3rd party vendors for quotes, purchases and project planning
Previous experience supporting a large, multi-site IT organization
Extensive experience (3+ years) supporting IT servers with little to no supervision
Bachelor’s degree in Information Technology or related field preferred
278

228

Supervisory IT Specialist Resume Examples & Samples

Responsible for a staff consisting of IT Specialists, Program Analysts and Computer Specialists (Developers). Incumbent assigns and reviews work; utilizes personnel to accomplish work objectives and to develop increased capabilities of employees; responsible for approving/disapproving leave requests; interviewing and selecting new employees; investigating complaints and resolving differences between employees; providing training and giving such other guidance as needed to assure the expeditious accomplishment of work and the development of assigned staff
Responsible for the FACES application maintenance and enhancements with accountability for the quality assurance of the FACES application
Consults with users to identify current operating procedures and clarify program objectives
Formulates plans and outlines steps to develop programs, using structured analysis and design techniques
Prepares flowcharts and diagrams to illustrate the sequence of steps and describes logical program operations which are involved. Submits impact analysis with proposed and alternative resolution to IT Manager (Applications Software) prior to enhancements. Oversees program analysis
Provides detailed written action plans and submits analytical specifications for project specification
Tests computer programs in system, acceptance, and pre-production databases
Coordinates special projects, i.e. federal audits, quality assurance audits, and interfacing with intra-and-inter-agency entities with personnel
Oversees the development and implementation of FACES Standard Operating Procedures to ensure timely implementation of CFSA policies and procedures
Researches and recommends current pertinent system operational procedures that “best fit” the agency’s requirements for uninterrupted services to the end-users
Participates in regularly scheduled meetings with IT Manager (Applications Software) to discuss business practice and workflow, and to identify and resolve problems
Performs other related duties as assigned

229

IT Specialist, Data Centre Operations Resume Examples & Samples

Is able to converse in fluently English, both verbally and written
Experienced PC user with wide knowledge of standard desktop products
Good understanding of the function of a server (UNIX, Windows, AIX)
To understand the requirements of an organization that follows ITIL processes for its IT
Is a good communicator, both verbal and written
Is able to follow defined processes
Is able to implement solutions defined by senior management
Is able to recommend and initiate improvements to existing processes and activities
Is able to work independently without direct supervision
Is able to make decisions
Monitoring infrastructure and application events using dedicated tools
Preparing daily reports for senior stakeholders
Overseeing back process (including verifying and rerunning backups)
Performing standard operational tasks as described in documentation
Escalating critical issues
Performing proactive day-to-day tasks to identify room for improvement
Cooperating closely with worldwide teams (UK, USA and Costa Rica)
Actively participate in transitioning new duties to DCO Poznan (for example SWAT process, IT Room Support etc)

230

IT Specialist Resume Examples & Samples

Business Travel in various locations throughout the U.S
Knowledge of Hardware and Software Applications
Skill in Written Communications
Ability to conduct System Installations and Maintenance

231

IT Specialist Resume Examples & Samples

Any other Information Assurance Technical (IAT)-II level certifications as outlined in DoD 8570.01M (i.e. A+, Network+, GSEC, SCNP, SSCP, CCNA). Prefer current IAT-III certifications as outlined in DoD 8570.01 (i.e. CISA, CISSP or Associate or GSE or SCNP)
Security +
50% or Greater
Travel may be required approximately 50% of the time to Middle Eastern countries and CONUS locations
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation
Skill in managing networks
Skill in interpreting operating procedures
Skill in IT customer support
Skill in written and oral communication
Knowledge of common IT procedures

232

IT Specialist Resume Examples & Samples

Serve as a Subject Matter Expert for assigned IT systems engineering including state-of-the-art and emerging technologies and products
Recommend appropriate technical strategies and solutions in resolving complex and persistent IT engineering challenges
Participate in meetings and discussions with IM/IT technical employees from DoD, DA, USACE, and technical personnel of other Federal agencies, to discuss, plan, design, develop, document, test, implement, integrate, maintain, or modify USACE IT technical strategies and solutions; and
Provide expert advice and guidance as to selection of competing new products/services for effective and seamless introduction into the Corps of Engineers IT Architecture
Business travel may be required approximately 25% of the time
Analysis & Planning
IT Product & Service Management
Design & Development
Communication

233

IT Specialist Resume Examples & Samples

Maintain Help Tickets; Phone calls, Zendesk, e-mails (Including on-call 24-7 support)
Configure, Install, test, maintain, monitor, and troubleshoot hardware; Desktop, Laptops (Windows and Mac) and Thin Clients
Create and maintain end-user accounts; Active Directory, JDE, Office 365
Configure and install Cisco phones + accessories
Creation of access cards and maintenance of access control systems
Ensure that physical desktop connections are in proper working order
Install and maintain end-user software in order to deliver required desktop service levels
Install, maintain and troubleshoot Audio/Visual Equipment
Work with other IT staff members to ensure efficient operation of the company's desktop computing environment
Maintaining, and uphold IT processes and procedures
Work under minimal supervision to meet deadlines
Excellent technical knowledge of PC and desktop hardware and software; including internal PC components
Basic experience with audio and video equipment
Extensive hands-on experience in a desktop support environment A MUST
Experience with phone setup, MS Office, basic networking, Active Directory, and basic printer functions
Hands-on hardware and software troubleshooting experience
Knowledge of current network protocols, operating systems, and standards
Ability to operate tools, components, and peripheral accessories
Experience with technical manuals, procedural documentation, and OEM guides
Ability to conduct research into PC issues and products as required
Effective interpersonal skills and relationship-building skills
Ability to present ideas in user-friendly language
Analytical and problem-solving abilities, with keen attention to detail
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment
2-4+ years’ experience in a hands-ondesktop support role (those with solely call center/phone support only will not qualify)
Bachelor’s degree, or appropriate certification, and or equivalent experience
Employee is frequently required to sit for extended periods of time and may be required to talk and listen to employees and/customers
Regular and reliable attendance
Excellent customer service skills, and ability to work well with others
Ability to work long hours as needed to accomplish goals and meet deadlines
Ability to organize work, to meet deadlines, and to work under stressful conditions
Employee is occasionally required to stand for long periods of time; walk; use hands to finger, handle, or feel; and reach with hands and arms
Employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

234

IT Specialist Resume Examples & Samples

Very good command of English in speaking and writing
Knowledge and understanding of IT Security Compliance standards, related risks, preventive measures and threat management
Prior experience working with infrastructure architecture
Knowledge of ITIL Support Processes
Has the ability to make appropriate decisions, initiating action to resolve operational issues
Ability to learn new concepts, systems, and software independently and quickly
Ability to function and build relations within an internal corporate environment
Ability to work in large global environments spanning multiple time-zones
Knowledge of world-class policies, procedures and standards

235

Distributed IT Specialist Resume Examples & Samples

Serve as Tier 2 support for center operations and expected to remotely diagnose and resolve issues on desktop and portable PCs, printers, mobile devices, kiosk, wireless access points, network equipment and approved corporate software as needed
Coordinate the dispatch of both 3rd party support vendors and internal Field Service technicians in support of break/fix activities. This will include documenting a scope of work for each break/fix dispatch and serving as the final validation the resolution was achieved
Maintain an IS center hotline for both 3rd party support vendors and internal Field Service technicians while they are on site for dispatched support calls. Will also serve as the final validation for issue resolution
Coordinate all break/fix activities with other IS resources and serve as the singular contact for the end user during the resolution process
Manage the delivery of all IT equipment when depot service is required to support the center operations. Includes: desktop and portable PCs, printers, telephone systems, phones, mobile devices, network and wireless routers-switches
Ensure the reliability, performance, operational stability of the IT systems and services within the center operations. Work with others to identify the root cause of any issues, identify and execute solutions
Responsible for asset management which includes updating the IS call ticket system, SalesLogix. This includes tracking of all IT assets transactions such as location assignment and disposition
Manage the delivery of site-based services provided by both the direct field services team and any contractor engaged in the delivery of the services (e.g. URGE, PRS). Provide direct technical services as warranted
Conduct "root cause" analysis on any material operational or support issue. Be the advocate for addressing the root cause in order to avoid future recurring issues of the same or similar type. Work with the appropriate members of the IS team to address and close systemic problems
During system events; keep the customers and constituents informed of the issue, our progress in resolving, and at closure. Escalate issues as appropriate. Manage issues to close
Adhere to all policies established for the IS call tracking system, SalesLogix. This will include updating & closing all assigned tickets within a timely manner and with appropriate information to assist other IT resources & customers to understand current status & upcoming activities
Support and maintain facility data/voice infrastructures and coordinate all activities related to new installations and /or service calls. Will also maintain a digital floor plan for every primary facility and document locations of MDF, printers, access points, kiosk and other key devices
Perform other duties as requested

236

IT Specialist Application Software Resume Examples & Samples

1 vacancy in the following location
Vicenza, Italy
Control Number
468180900
Job Announcement Number
5% Business Travel
Attention to detail - Ensuring statement of work for procurement of products and service, technical documents, or troubleshooting of Information Technology problems are complete, free of error, and uses sound technical judgment
Customer Service - Analyzing, defining, and delivering Information Technology support to organizations, and identifying problems with customer requests in order to achieve the desired product or service
Oral communication - Presenting technical information to non-technicians in order to achieve understanding of desired specification or solutions to problems
Problem Solving - Diagnosis of issues for organizational or installation wide integrated Information Technology systems for compatibility of new technology, capacity issues, or ensure IT systems continue to meet changing mission requirements
Knowledge and skill in NET Framework/C#, Microsoft SharePoint, Microsoft SQL Server Database, Microsoft Windows Server and IIS , and interface design, HTML5, CSS, XML, Javascript/JQuery, Configuration and Change Management
Ability to identify internal/external best Knowledge Management policy, practices and strategies for the command
Knowledge of Information Security and Risk Management Framework
Skill to establish Command wide methodology for sharing information and data across the Command with inputs from all sectors
Project management and Problem solving skills
Communication, conflict, and relationship management skills
To begin, click to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire
Click the Submit My Answers button to submit your application package
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete
It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement

237

IT Specialist Systems Analysis Resume Examples & Samples

Develop and interpret policies, procedures, and strategies governing the planning and delivery of services throughout the agency and make decisions or recommendations that significantly influence important IT policies or programs
Provide expert technical advice, guidance and recommendations to management and other technical specialists on critical IT issues
Apply new developments to previously unsolvable problems
Apply IT Enterprise Management Systems methods and practices and new and innovative customer support methods and technologies in order to plan, implement, and manage Enterprise Management Systems designed to effectively recognize, report, track and resolve problems, and evaluate the feasibility of adapting new methods to enhance customer satisfaction
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process
To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/10008420
Oral Communication
Partnering
System Analysis
Your résumé showing work schedule, hours worked per week, dates of employment and duties performed
Cover Letter, optional
Your latest SF-50 showing your tenure, grade and step, and type of position occupied (e.g., Excepted or Competitive Service)
College Transcript(s), if qualifying based on education
Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
PPP Registrants/Eligibles: Must submit the following applicable documents: 1) PPP registration 2) PCS orders (if applicable)

238

IT Specialist Applications Software Resume Examples & Samples

The incumbent leads, manages, and oversees solutions development, engineering, and integration for all OSD SWS capabilities and services
Utilizes knowledge of the SAP and SCI communities, modern engineering best practices, problem solving, and project management techniques to solve challenging IT problems that impact the DoD and IC SAP community
Applies new developments to previously unsolvable problems and make decisions or recommendations that significantly influence important agency SAP IT policies or programs
Oversees and monitors an off site prime contractor team responsible for software engineering and delivery of custom web applications and hosting environments
Utilizes comprehensive and in-depth knowledge of software and systems engineering, agile project management techniques, information assurance, and emerging technologies to lead the Systems Development Lifecycle (SDLC) that includes designing, architecting, planning, testing, integrating, and delivering SAP IT
Designs, develops, and manages systems that meet current and future business requirements and applies and extends, enhances, or optimizes the existing architDevelops solutions to integration/interoperability issues, manages assigned projects, communicates complex technical requirements to non-technical personnel. Leads and conducts cost benefit analysis and cost planning in support of development and engineering projects
You may be expected to travel for this position
2) The employee must be able to obtain and maintain Top Secret SCI security clearance
3) The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime
4) Work may occasionally require travel away from the normal duty station on military or commercial aircraft
5) Incumbent is required to file an OGE Form 450, Confidential Financial Disclosure Report, upon appointment and will be required to file annually
6) In accordance with DoD Manual 8570.01-M the incumbent of this position must achieve certification for IAT Level II within six months of entering on duty and maintain that certification as required by the same reference
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application
To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/10008315
Attention to Detail
Information Technology Test and Evaluation
Technical Competence
Your résumé showing work schedule, hours worked per week, dates of employment and duties performed
Other supporting documents
Cover Letter, optional
Your latest SF-50 showing your tenure, grade and step, and type of position occupied (e.g., Excepted or Competitive Service)
College Transcript(s), if qualifying based on education
Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
PPP Registrants/Eligibles: Must submit the following applicable documents: 1) PPP registration 2) PCS orders (if applicable)
You should also document your complete military service information in the Veterans Preference and Military Service Section of the assessment questionnaire (type of preference, dates of service, date of VA letter, character of service, disability claim and rank and date of retirement if retired)

239

Business Applications IT Specialist Resume Examples & Samples

Qualified to provide internal standard IT systems advice
Demonstrate good team leadership skills
Role has no direct impact on external clients. The role has no contact with clients
The role holder’s actions impact mostly on their own work, the team they lead and their immediate colleagues within the organisation
Typical educational requirement: Advanced degree graduate requiring at least 5 years work experience
Detailed knowledge of Salesforce and SharePoint. T24 and Folio is desired but not essential as training will be provided
Good business analysis skills
Needs to have prior experience in the IT field in order to fulfil the requirements of the role
Microsoft Certified Master or equivalent

240

IT Specialist Entry Level Resume Examples & Samples

Ser recién egresado de alguna carrera IT (Ing. en sistemas, computación, informactica, etc.)
Tener conocimiento o experiencia en JAVA
Conocimiento Spring/webServices es un Plus

241

Supvy IT Specialist Resume Examples & Samples

Supervise employees including selecting or recommending selection, training, assigning and evaluating work, coaching, counseling, disciplining, and/or termination or recommending termination
Oversees and directs all aspects of IT infrastructure for all functional areas and lines of business (i.e., network, telecom, server administration, and data center)
Provides management-level oversight for all DCRA technical infrastructure and related enterprise architecture plans
Leads the development of system acquisition and implementation plans
Leads and directs functional and technical implementation teams consisting of OIS staff, consultants and implementation support organizations
Ensures the effective abstraction of business requirements and data models from legacy systems
Migrates legacy systems into broad-scope COTS -based enterprise systems
Develops policies for documentation and control of IT implementation projects
Supports development of budgetary projections for IT implementation projects
Leads planning exercises with functional teams and groups to develop an enterprise view of system requirements, including managing the development of system acquisition plans and procurement approaches
Manages the RFP development process, staff and contractors to ensure that business processes are streamlined and optimized for value
Manages external vendor relationships with contract administrators to reviews/negotiate/revise relevant contract provisions and/or contracting vehicles
Provides leadership to ensure that OIS implementation business processes meet or exceed appropriate IT standards
Oversees the management of service level agreements with central IT, vendors and service providers on infrastructure related purchases
Serves as liaison to government and non-government entities anticipating the acquisition of or maintaining communications equipment at DCRA and OCTO facilities; manages such relationships and service level agreements
Supports the Chief Information Officer and Deputy Chief Information Officer in the development of the IT Strategic Plan
Develops presentations for external audiences to highlight key achievements as requested by the CIO
Provides mentoring to the IT Group personnel on system implementation best practices
Performs other related duties as required
Extensive knowledge of enterprise architecture and governance best practices
Extensive knowledge of information technology system implementation methodologies
Extensive technical knowledge of business processes, sever and data architecture including backup and storage procedures to insure system high availability
Working knowledge of industry best practices related to infrastructure technical areas such as voice and data networking, security and storage
Knowledge of DCRA technology stack including operational technology solutions
Understanding of business process re-engineering concepts and application
Strong understanding of backup and data security requirements including testing using standard engineering methodology
Solid understanding of system acquisition lifecycle and sever and storage administration and management
Understanding of risk management aspects of system implementation
Understanding of “portfolio management” approach to system implementation
Effective interpersonal and leadership skills, contract management and negotiation skills
Excellent analytical and problem solving skills
Ability to work well with people from different disciplines with varying degrees of technical experience
Ability to manage numerous projects and activities simultaneously, insuring the correct priorities are assigned and initiatives are completed within resource constraints
Ability to supervise and train system engineers on best practices in performing day-to-day monitoring, maintenance, configuration, design and development of infrastructure to support DCRA systems and data
5+ years of progressively responsible professional IT experience, preferably in a system support, system development and system implementation setting as well as the following
5+ years technology management experience
Demonstrated experience managing training and developing the skill set of network and server or infrastructure support engendering to carry out the goals and objectives of the ITIC
Experience developing and implementing operational plans and systems architecture diagrams
Demonstrated hands-on experience working with VMware and
Demonstrated hands-on experience with designing and administering enterprise storage platform
Demonstrated hands-on experience with using monitoring tools to manages and administer infrastructure resources
Demonstrated experience designing infrastructure environment to support enterprise applications including high availability and disaster recovery solutions
Demonstrated success in management of large, complex technology infrastructure platforms with contracts, vendors and organizations; ability to orchestrate collaboration among institutional teams and stakeholders
Other duties as assigned

242

IT Specialist Resume Examples & Samples

The ability to establish a shared vision amongst a group of diverse individuals and priorities, and provide the information, knowledge, and methods to realize that vision
The ability to foster teamwork among diverse groups and establish collaborative environments
Conduct yourself with honesty and professionalism
The ability to adapt to change quickly and positively
The ability to focus on the goals and determine the best approach to achieve them

243

IT Specialist Resume Examples & Samples

In-depth knowledge of Cognos BI 10.x or higher on a Windows platform, skills should include design, installation, and configuration
Provide ongoing system maintenance including migrations, upgrades, patching, fix packs and troubleshooting
Cognos system administration and maintenance support
Troubleshoot and solve Cognos system/architecture issues
Develop of Cognos reporting and framework models to meet the business need
Familiarization with phases of software life cycle design and development
Develop applications using Cognos, SSRS, and Tableau or Power BI
Develop dashboards using Cognos active reports, Custom visualization
Experience with Cognos Transformer, SDK, and dynamic cubes
Strong analytical skills and experience working with SQL and T-SQL
Experience with MS SQL database platforms required
Work effectively independent and in a team environment
Experience in requirement analysis and technical written documentation
Development and testing of work products
Understanding Software Development Lifecycle
Expert knowledge of relational database design, maintenance and SQL query languages
Expert in software maintenance, architecture, configuration and data migration
Expert knowledge in Cognos BI development and administration, Framework model development, Report Studio, Analysis studio and Power Play
Skill in designing, implementing logical data models
Thorough knowledge and familiarity in Data Integration, ETL architecture, development, process and tools, warehouse methodologies such as informatica and SQL Server Integration Services (SSIS)
Skill in writing design specifications, developing models, framework manager packages, cubes and reports using Cognos BI
Skill to communicate, translate specifications and business processes
Skill to analyze user requirements and applicable systems software, computer equipment
Ability to train end users
Strong understanding of relational databases, such as Oracle (11g and above) or MS SQL Server (2005 and above)
Experience in creating complex Stored Procedures, Tables, Views, Materialized Query tables, indexes and SQL
Performance tuning skills
Cognos Analytics Knowledge Preferred
Installation and Configurations of Internet Information System( IIS) a plus

244

Senior IT Specialist Resume Examples & Samples

Serve as the technical owner of the customer's E-Commerce environment and interfacing with both the customer's technical team and business leaders
Environment Support (change implementation and incident troubleshooting)
Technical liaison to our internally shared specialty teams (network, platform, security) required to support and maintain the customer's environment
Delivery of customer initiated project work (new solutions and scaling of existing)
Proactive engagement in monitoring instrumentation to ensure awareness of issues
4+ years related technical architect experience
3+ years of experience with JAVA Application Server Administration (i.e. Oracle WebLogic)
3+ years of experience with Apache (Web and/or Tomcat)
3+ years of Linux administration and scripting
Basic understanding of Network Management, Tools and Protocols (Configuration, IP Network Address Management, Performance Management)
Willingness to work on call as needed
3+ years of experience with large Linux environments and automation such as CHEF, Ansible etc
3+ years of experience with Oracle WebLogic
3+ years of experience with search engines such as Endeca or SOLR
3+ years of experience working with Oracle ATG Commerce
Proficient in SQL
J2EE programming experience (preferably direct experience in online retail industry)
Experience with enterprise wide deployment planning and support for mission critical applications for major releases, both business and infrastructure related
Experience developing technical documentation on applications and systems
Solid understanding of Virtualization, Storage and Content Delivery Networks (VMware, CDN, SAN)
Ability to work with technical and business-oriented teams

245

Senior IT Specialist Resume Examples & Samples

Occasional travel is required
Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

246

IT Specialist Lead Developer Resume Examples & Samples

Control Number
469243700
Job Announcement Number
Develops and codes software applications and prototypes including mobile applications using both .Net and Java, and at a minimum with additional experience with programming languages such as HTML, XML, iOS, Java, JavaScript, Visual C+, and SQL in accordance with industry best practices
Serve as Lead for development teams
Determine work load and assignments for team members
Develop and design usability and user acceptance testing plans using Microsoft Test Professional and HP Load Runner
Coordinates software configuration management in Team Foundation Server
Works with Project Server to create, update, review and maintain Systems Development Life Cycle (SDLC) documentation
Provides technical support, guidance, and document review approval at various phases of the Software Development Life Cycle
Manages application performance tuning and monitoring efforts
Acts as a technical advisor for application development within FSIS
Leads requirements analysis efforts to convert business requirements to system requirements, designs and architectures
Develops and presents technical solutions to customers at various levels within FSIS
Generates and reviews levels of effort (LOE) and independent government cost estimates (IGCE)
Provides support and maintenance of applications and reports
Provides oversight and technical leadership for external contract development efforts and ensures compatibility with FSIS standards, policies and infrastructure architecture
Supports production application activities including application deployments and troubleshooting, analyzing and diagnosing problems
Escalates technical issues to senior management
Provide oversight, or assist in the development of, end user training material, including user manual, installation instructions, help manuals, operation manuals, and computer-based training modules
Develops and recommends technical solutions and alternatives for senior management consideration
Keeps up-to-date with industry best practices, concepts and designs
Writes, reviews and prepares statement of works and other contractual documentations for IT purchases and services
Serves as contracting officer representative (COR)
Prepares and monitors strategic, operating, and budget plans related to application development solutions and efforts
Anticipates potential issues and develops strategies to address them
Occasional Travel
Conferences, training, etc
Problem Solving: Providing oversight of work methods, practices, and procedures; including the selection and application of appropriate problem solving methods and techniques
Oral Communication: Ensuring that an IT organizations strategic plan, mission, vision and values are communicated to subordinates and are integrated into the team's strategies, goals, objectives, work plans and work products and services
Customer Service: Exercising significant authority in dealing with officials of other units/organizations and advising management officials of higher rank on operational issues while marketing an IT organization as a trusted partner for mission/technology convergence
Attention to Detail: Directing, coordinating and overseeing work through subordinate supervisors or team leaders
May be subject to satisfactory completion of one year probationary or trial period
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
If you are newly hired, the documentation you present for purposes of completing the Department Homeland Security (DHS) Form I-9 on your entry-on-duty date will be verified through the DHS "E-VERIFY" system. Federal law requires the use of E-VERIFY to confirm the employment eligibility of all new hires. Under this system, the new hire is required to resolve any identified discrepancies as a condition of continued employment
If you are selected, you may need to complete a Declaration for Federal Employment (OF-306) prior to being appointed to determine suitability for Federal employment and to authorize a background investigation. False statements or responses on a resume or application can jeopardize employment and may be grounds for disciplinary action, including removal from Federal service
Selectee must be able to obtain and maintain a Public Trust security clearance. Failure to successfully meet these requirements could lead to adverse action proceedings including possible termination
CONFIDENTIAL FINANCIAL DISCLOSURE REPORT: If selected, you will be required to submit Form OGE-450 within 30 days of your initial appointment date, and annually thereafter in accordance with 5 CFR, Part 2635, Sub part E regarding business or personal transactions with applicants, borrowers, or business contacts who have or who are seeking business with this Agency
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series and grade (if applicable); 4) supervisor's phone number and whether or not the supervisor may be contacted for a reference check; 5) other qualifications
If education is required or you are using education to qualify, you must submit a copy of your college transcripts. An unofficial copy is sufficient with the application; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college, or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. For a list of private organizations that evaluate education, visit NACES. All transcripts must be in English or include an English translation
If claiming veterans preference, you must submit a DD-214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. If currently on active duty, you must submit a certification of expected discharge or release from active duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veterans preference must be verified prior to appointment. Without this documentation, you will not receive veterans preference and your application will be evaluated based on the material(s) you submitted
If claiming 10-point veterans preference, you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. For more information on veterans preference see Feds Hire Vets
Surplus or displaced employees eligible for CTAP,RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330

247

IT Specialist, Business Intelligence Resume Examples & Samples

Understanding ETL process
Experience in multiple database platforms, including SQL Server, and Oracle
Experience working with analysts to gather requirements and build technical solutions from concept to implementation

248

Mill IT Specialist Resume Examples & Samples

Analyze complex business requirements and translate them into IT solutions (both commercial and internally developed)
Work independently while applying knowledge of multiple technologies and structured design methodologies toward effective business solutions
Manage multiple projects simultaneously in coordination with business area project managers
Interact with technical and business members as a subject matter expert in the understanding and use of the tools and data provided to implement solutions in the manufacturing environment
Manage the application lifecycle of IT solutions and processes with a focus on simplicity, reliability, performance and commonality. Communicate best practices to other IT team members so the group as a whole is more effective in interacting with the business and information technology
Support IT solution availability, reliability, and performance in a 24x7x365 environment
Technical understanding of software development tools, testing methodologies, application and database performance, web services technology
Strong Microsoft Windows, Microsoft Servers and Microsoft Office skills
Highly motivated with the ability to work independently and an eagerness to learn new applications and technologies
Solid teamwork, organizational, and communication (both oral and written) skills
Ability to interact with diverse groups of people from across the mill and Verso to build constructive networks/relationships and develop solutions to manufacturing business needs
Versatile problem solving and analytical skills with the ability to translate business requirements into attainable IT solutions
Ability to manage multiple time sensitive, complex projects and issues
3-5+ years of development experience with IBM iSeries, RPG and CL, MS SQL Server and Business Intelligence technologies (Cognos or comparable reporting package, SRSS). HTML, CSS, XML, VB/VB.NET/MS Excel VBA, Visual Studio 2008+, ASP.NET, or C#/C++ experience preferred but not required
Education: AS/BS/BA in Computer Science, related field, or equivalent experience
Experience: 3+ years of Information Technology experience preferred but not required
Experience in a manufacturing or other 24x7 environment preferred

249

IT Specialist, Excel Macro Developer Resume Examples & Samples

Practices good Excel Macro development techniques and standards to reduce coding errors and ensures robustness and efficiency of work products
Creates and maintains design specifications document
Develops macro at all layers by programming, designing and testing code to meet requirements
Gains a thorough understanding of functional requirements for new Macro requests
Works with Process Experts and IT to understand and clarify software requirements and translate into working software
Works to identify and resolves technical or product problems
Participates in a project meetings and provides status reports
Translates technical designs into working Macro solutions
Maintains existing applications by enhancing Macro and troubleshooting issues
Assumes full responsibility for assigned tasks and end-to-end accountability for end-product delivery
Makes recommendations to IT management for the adoption of (1) new technology (2) industry’s best practices, and (3) streamlining processes
Communicates and presents designs in group settings to technical and non-technical audiences
Partners with team members and technical project lead to ensure component design fits in with the overall solution
Adopts new techniques and technologies
Initiates attendance at job related training to keep skills current
Maintains current understanding of the industry’s best practices

250

IT Specialist Resume Examples & Samples

Strong experience in PC and Macintosh applications support, as well as Apple Macintosh configuration
Strong knowledge of mobile device technologies
Ability to quickly learn and understand new software packages
Understand application requirements and constraints
Configure and troubleshoot networked printers
Knowledge of Microsoft Windows 7 & 10 OS, Apple OS/X and Microsoft Office 2013/2016
Ability to assess user requests, prioritize and translate to work scope
Effective oral communication and heavy documentation and report-writing skills required
Must be a self-starter and a team player
Must have valid Virginia driver’s license/proof of insurance
Must provide at least three business references
Previous experience delivering training to groups desirable
Ability to create new and modify existing web pages highly desirable
Strong understanding of networking architecture, preferred
College or technical degree or equivalent work experience, preferred

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IT Specialist Resume Examples & Samples

IT Specialist Resume Examples & Samples

IT Specialist Resume Examples & Samples

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IT Specialist Resume Examples & Samples

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IT Specialist Resume Examples & Samples

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