IT Director Resume Samples

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C Schmeler

Cale

Schmeler

345 Runolfsson Inlet

New York

+1 (555) 492 9340

345 Runolfsson Inlet

New York

Phone

p +1 (555) 492 9340

Experience Experience

Boston, MA

IT Director

Boston, MA

Frami-Thiel

Boston, MA

IT Director

Defines individual performance objectives and development plans and ensures alignment with project and department objectives
Perform complex vendor management in delivery of an integrated solution
Monitor overall performance of team and services provided
Participating in the evolution of work intake and demand management processes
Vendor selection and management along with associated agreements, statements of work, etc
Establish and Maintain key relationships with strategic software providers (ex. Dassault, Planview, Oracle ERP, etc.) and NCR business owners
Working with Enterprise Architecture, create and deploy the Finance Reporting Analytics Platform

Los Angeles, CA

Global IT Director

Los Angeles, CA

Glover, Mante and Ferry

Los Angeles, CA

Global IT Director

Work with existing BCG IT functions to monitor, maintain and administer across the infrastructure stack (Development, QA, Staging, and Production)
Align with HR to ensure career development for IT staff and progressive hiring practices to ensure diversity within the program
Partner with the Finance Leadership Team, Global Finance community and local Finance community to further define and deliver against our strategic Finance roadmap
Establish a culture of high performance, transparency and continuous improvement as it relates to the production support of BCG services and streamlining of the development pipeline
Develop and maintain platform services and tooling to provide event logging, metrics monitoring and other backend services
Ensure clear and concise expression of design decisions to development, business teams, and senior IT management
Ensure market-leading frameworks are implemented with BCG’s IT operating model (ITIL, PMI, etc.)

present

San Francisco, CA

Senior IT Director

San Francisco, CA

Runolfsson and Sons

present

San Francisco, CA

Senior IT Director

present

Working with diverse and dynamic globally distributed teams
Influence changes and system enhancements to business processes, policies, and infrastructure to deliver the most effective IT services
Makes decisions regarding resource alignment/dedication and prioritization (people resources, dollars/funding, project criticality) and communicates rationale back to the business
Advises and influences senior management on the marketplace evolution and potential application of information and technology, aligned to the overall R&D IT strategy
Direct and manage business process re-engineering associated with existing, developing and implementation of systems
Responsible for technology roadmap achieving CIO and divisional goals and ROI
Select and build strong teams through formal training, diverse assignments, coaching, mentoring, and other team development techniques, along with regular individual and group meetings

Education Education

Bachelor’s Degree in Computer Science

Illinois State University

Bachelor’s Degree in Computer Science

Skills Skills

Assumes full accountability for the performance/profitability of the area as compared to the plan
Demonstrated ability with strong teamwork, attention to detail, and communication skills
Strong interpersonal skills with the ability to work effectively in a matrixed organization
Strong oral, written communication and interpersonal skills, and ability to communicate at all levels within the organization
Strong communication skills, both written and verbal, and able to work effectively with VP and above executives
Strong analytical ability, business acumen, judgment and problem solving skills
Strong communication skills both written and verbal and ability to effectively operate with VP and above executives
Strong communication skills both written and verbal and able to effectively operate with VP and above executives
Strong analytical ability, judgment and problem analysis techniques
Excellent presentation skills including the ability to translate technical information into business terms

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WMA IT Director of Business Continuity Management Resume Examples & Samples

Provide strategic development, leadership, oversight and implementation of a WMA IT BC/DR program
Lead IT teams, contractors and vendors in the development and evolution of IT BCDR procedures, implementation/build-out, reporting and testing of the BC/DR program
Preserves IT assets by ensuring disaster recovery, back-up procedures, and change controls are in place and maintained
Recommends information technology BCDR strategies, policies, and procedures by evaluating business requirements
Review and evaluate all changes brought through the SDLC process for impact on DR requirements and ensure project team addresses any changes
Institute planning/communication processes for crisis management to meet the evolving needs of WMA
Ensure all technical components of IT Disaster Recovery plans are tested on a periodic basis in accordance with UBS policy
Ensure that new infrastructure and applications are addressed and integrated into existing Disaster Recovery plans and procedures
Interface with senior management, internal customers, internal and external auditors, regulators, and partners as necessary to consult on Disaster Recovery processes and procedures, review program initiatives, delivery strategies, and priorities
Coordinate with key business and IT stakeholders on budgeting, scheduling, requirement gathering, project management, resource planning, development and documentation of Disaster Recover test exercises
Maintain Disaster Recovery budget and ensure that project(s) do not exceed budget(s). Provide budgeting estimates as required by management
Own and effectively manage the WMA IT BCM SharePoint site including managing content and access rights
Identify project scope, project completion criteria and project implementation/execution approach. Work with sponsor to create all required documents in accordance with WMA SDLC process
Ensure that all project team members understand their roles and accept their responsibilities
Negotiate the performance of activities with team members and their managers
Apply project resources according to the approved project plan
Analyze risk and implement risk mitigation activities. Establish contingency plans and identify trigger events and responsibility for initiating corrective action
Track and manage project issues and report on progress to plan. Analyze the actual performance against the plan and make adjustments consistent with plan objectives. Ensure timely adaptive action is taken
Manage project change to preserve business plan commitments. Initiate change management process if objectives must change
Keep all stakeholders informed of progress and issues
Involve functional expertise in design reviews and key decisions as well as risk mitigation strategies
Establish and publish clear priorities among project activities
Coordinate management and technical decisions
Arbitrate and resolve conflict and interface problems within the project
Provide input on the performance of project team members to their supervisors, project sponsor and IT PMO

IT Director Resume Examples & Samples

Highly flexible and adaptable to change
Experience with buy side portfolio management, trading and investment accounting a must
Foreign Exchange and Treasury Management experience desired
Knowledge of Enterprise Data Management concepts
Experience managing multiple teams
Experience managing multiple projects across disciplines
Eagle, Aladdin and Charles River experience a plus
Excellent communication skills
Seasoned experience in the financial services technology industry
Minimum 10 years management experience
Requires high level awareness and understanding of technology capabilities; both current and emerging, and the ability to communicate technical and non-technical complex topics in meaningful and relevant business terms
Bachelor’s degree or an equivalent combination of education and work experience required

IT Director Resume Examples & Samples

Accountable for deployments of software solutions, release upgrades, for all applications in the areas of Merchandise Planning & Allocation
Act as lead solution architect when necessary
Maintain and foster relationships with internal and external partners
Accountable for ensuring a company standards and policies are adhered to and enable check points with the team
Align global support and deployment activities
Executing the product roadmaps for all Regions
Align with Expense and Capital budgets
Strategic partner in the decision making process for current and future solutions
Ensure data accuracy in the integration from/to applications
Develop and manage the functional and technical teams
Build skill sets that support the global end to end process
Mentor staff and set attainable goals for growth
Monitor progress and provide feedback to staff
Develop an understanding of the Business and the nuances by channel and region to better provide solutions that enable them to work efficiently and effectively
10-15 years of progressive IT experience in a global multi-channel retail business
Knowledge of packaged solutions/systems for retail and their associated technologies
Integration experience with IBM IIB (Websphere MQ/MB) or related SOA deployment experience
Experience with Oracle and MS SQL based systems/solutions
Experience with DB2 based systems/solutions
Experience with complex data models
Experience with process automation across multiple platforms
Strong knowledge of system and software quality assurance best practices and methodologies
Experience in SDLC and source code control processes
Proficient in MS Excel, MS Word, MS Powerpoint, Project and MS Visio
Proven experience in overseeing the direction, development, and implementation of software solutions
Experience with Change Management and learning-based initiatives. Ability to assimilate information and provide tools to disseminate new concepts, processes or information across a varied base of skills and organizational levels
Project Management experience and an ability to manage multiple projects and simultaneously, including deadline-sensitive priorities
Excellent communication and presentation skills, both verbal and written, along with the ability to influence and demonstrate confidence in communications with senior level management
Possess strong leadership, managerial and interpersonal skills
Agile learner – able to quickly assimilate relationships between variables under analysis
Flexibility in adjusting and reprioritizing in order to meet changing needs in a fast-paced work environment
Cross Functional Team player possessing a strong work ethic

IT Director Software Engineering Enterprise Services Resume Examples & Samples

Provide oversight and direction to the planning, design and development of health information solutions to meet key client objectives
Direct team of expert system architects, analysts, and quality engineers in determining technical requirements and shaping solutions that meet client expectations
Provide consultation to clients regarding data systems, nomenclature, operational effectiveness and integration with workflow
Coaching and mentoring software engineering professionals to build and maintain high performance delivery teams
Ensure that portfolio performance meets or exceeds operational metrics for scalability, security, compliance, performance and quality in accordance with negotiated service level agreements
Maintain awareness of industry dynamics and changes in the healthcare environment to plan proactively and adapt solutions to meet client needs
Guide clients and delivery teams to ensure consistency of components to the overall business capability, IT product architecture, and IT roadmaps
Partner with sales and account management teams to scope client engagements, contribute to RFPs, and generate sizing estimates
Bachelor or Master’s degree in computer science, software engineering, hardware engineering, or relevant degree is preferred
Ten or more years of experience in technology solutions management, engineering, technical infrastructure, or technical operations is preferred
Experience with ITIL service management and service transition management
Working knowledge of clinical data types and data sources (Claims, Rx, Labs, CCD, etc.), data standards (CDISC), and healthcare interoperability standards (IHE, HL7)
Knowledge of clinical quality measures (CQM) and industry standard measure sets such as HEDIS, Stars, ACO, or MU
Understanding of industry regulations such as HIPAA, HITECH, MU
Ideal candidate will have prior technology management experience with C++, Java, Groovy, Oracle DBMS, High Performance Computing and In-memory Data Management Systems, Advanced Analytics, and Decision Support systems
Experience with electronic medical records (EMR), health information exchanges (HIE), and health information technology (HIT)
Experience working within a dynamic startup or software product company in health information technology or related industry

It-director, Data Center Operations Resume Examples & Samples

Bachelor or Engineering Degree in Computer Science or Electrical Engineering preferred
Minimum of 8 years’ experience managing complex decentralized IT operations
Experience managing IBM Mainframe and Mid-Range systems
Experience with information systems in a 24/7, “real-time” environment supporting a national and/or international services delivery organization
5+ years of experience responsible for Data Center management including collocation, disaster recovery, high availability and security
Proven track record implementing and managing ITIL processes
Good interpersonal skills that include the ability to effectively communicate both written and verbal
Must be detail oriented, organized, and have the ability to multi-task
Ability to demonstrate supportive relationships with peers, clients, partners, and business units
Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations
Strong computer skills in MS Office, MS Project and MS Visio

IT Director Resume Examples & Samples

Builds and maintains relationships with business leaders to understand the organization’s business strategy and needs, to proactively advocate technology solutions to deliver results, and drive the businesses satisfication with IT. Act as a trusted conduit – the voice of the customer to IT and the voice of IT to the customer, ensuring the objectives of both parties are met
Remains current with industry and technology trends, the future direction of associated technologies. Posses solid understanding of business functional areas processes, existing and emerging business functional area focused technologies and how applications are leveraged across the enterprise to share best and standard practices
Acts as a single point of contact (POC) for the business strategic issues, and as a liaison between information services teams and the business partners. The ability to identify changes to the customer environment that could potentially impact the services provided. Provides education to partners with regards to IT strategy, value and service offerings
Engages in think-tank meetings to understand business direction and identify opportunities for technology value
Immerses with business partner teams exploring “future now” to deliver minimum viable product (MVP) solutions that will aid in proving out concepts
Improves business awareness of existing Service Catalog offerings and potential IT Services to enable transparency and unprecedented levels of value and customer satisfaction. Manages and provides details on IT budget, cost, value, and opportunities to optimize IT spend (initiatives and support services)
Influences business leaders to make key strategic business decisions with business capability building integral to their planning operations including key IT vendors, relationships and technologies. Works with the business to define, prioritize, and manage projects that align with the business and IT strategy, for annual strategic plan
Works with the business to develop a robust business case, with business value identified and metrics used to track value delivery, for each proposed project for cost-benefit and post project analysis
Leads a team that combines a general knowledge of multiple technology areas with knowledge of the targeted business function to facilitate conversations with partners, deﬁne and document the business requirements, including pre-project definition, scoping, and prioritization of solutions aligned to desired business and technology strategies
Brokers right connections within IT; works with the BSM for issue resolution, and Solutions (Delivery) Team for new service creation, to review solution designs, and understands high level cost estimates for projects
Takes end-to-end accountability for the ongoing quality control, development and delivery of IT products and services for each assigned business area. Accountable for program execution and delivery in line with initiative objectives, benefits, and success criteria. Develops, shares, and leverages best practices across IT
Maintains knowledge of multiple business functions and initiatives to identify where conﬂicts/synergies exist between technologies and business functions
Assists in the development of metrics used to track ROI and value delivery for business initiatives including cost, beneﬁts, and risk
Ensures alignment with the IT solution center, monitors that the solution center is meeting the partner’s expectations
Influences key stakeholders, team members, and peers through matrixed relationships to deliver optimal solutions in line with the best interests and expectations of the business partner
4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Bachelor’s degree or relevant experience
6 - 8 years of directly related experience, preferably account management, solution development, or project management
Business relationship management skills
Strong communication skills. Ability to simplify the complex
Ability to influence others at multiple organizational levels
Change leadership skills
Strong needs analysis and consultative skills
Financial analysis and ROI modeling skills
MBA or advanced degree
Broad healthcare industry & technology knowledge

IT Director Resume Examples & Samples

Remains current with consumer, industry and technology trends (adoption, usage and related trends), the future direction of associated technologies. Posses solid understanding of business functional areas processes, existing and emerging business functional area focused technologies and how applications are leveraged across the enterprise to share best and standard practices
Improves business awareness of existing (Service Catalog offerings) and potential IT Services to enable transparency and unprecedented levels of value and customer satisfaction. Manages and provides details on IT budget, cost, value, and opportunities to optimize IT spend (initiatives and support services)
Influence business leaders to make key strategic business decisions with business capability building integral to their planning operations including key IT vendors, relationships and technologies. Works with the business to define, prioritize, and manage projects that align with the business and IT strategy, for annual strategic plan
Work with the business to develop a robust business case, with business value identified and metrics used to track value delivery, for each proposed project for cost-benefit and post project analysis
Leads a team that combines a general knowledge of multiple technology areas with knowledge of the targeted business function to deﬁne and document the business requirements, including pre-project definition, scoping, and prioritization of solutions aligned to desired business and technology strategies
Broker right connections within IT; works with the BSM for issue resolution, and Solutions (Delivery) Team for new service creation, to review solution designs, and understands high level cost estimates for projects
End to end accountability for the ongoing quality control development and delivery of IT products and services for each assigned business area. Accountable for program execution and delivery in line with initiative objectives, benefits, and success criteria. Develops, shares, and leverages best practices across IT
Leads a team that gathers business requirements and clarifies scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
Ability to effectively influence key stakeholders, team members, and peers not in your direct control, to deliver optimal solutions in line with the best interests and expectations of the business partner
6 - 8 years of directly related experience, preferably account management, solution development , or project management
Broad consumer technology and digital technologies knowledge

IT Director Programs Materials Management Resume Examples & Samples

Nice to have: A thorough understanding of core functional areas – Product creation, Sourcing, collaboration with Factories/Suppliers and working knowledge of other key areas like Planning, Purchasing & Inventory Management
Technical competence in managing complex systems environments
Strong MS-Office skills (MS Project, Word, Excel, PowerPoint)
Minimum of 10+ years of progressive work experience in large-scale project or program management
5+ years of experience managing a team

Senior IT Director Programs Materials Management Resume Examples & Samples

Customer orientation including willingness to achieve consensus to address problems and concerns
Demonstrated ability in change management and use of formal project management methodologies
Ability to coach, guide and manage a (project) team
Ability to travel (25%+), domestic or international, as required
Four-year college or university degree with focus on Business Administration, or IT or related areas, or equivalent combination of education and experience

IT Director, Business Applications Resume Examples & Samples

You will have a natural “achiever” personality with a start-up mentality who strives to resolve issues and roadblocks and meet goals on time; a self-starter who maps their own direction to succeed. You must be comfortable with ambiguity and rapid change, with the ability to adapt quickly and seamlessly
A seasoned people leader, motivator and mentor with experience of managing professional & technical teams/employees, recognized as a leader able to inspire and motivate others through conviction, vision, and the ability to formulate and articulate direction. You will value people to build a collaborative environment that promotes teamwork, and you can assess and develop talent within the team to create new competencies aligned with the IT strategic goals and business needs
With outstanding business judgment, you are able to quickly gain the confidence and respect of the organization, soliciting their ideas and suggestions. You must have experience working with sales and service groups supporting a business model which leverages both channel & distribution partners, and will have a strong understanding of their IT needs and how they operate. You thrive by being a true value-added partner and advisor to field operations
Capable of building and maintaining strong working relationships at all levels with Sunnyvale/RTP/Global IT leadership and management, with the ability to work in both a self-directed & team environment and assist where needed in global training and talent review programs. You will have a proven track record in effectively interacting geographically and cross-functionally with executive teams to communicate technology strategy in relevant business terms
Skilled in the analysis and definition of organization goals and objectives, direction setting and interpreting goals into specific tasks, you are a process-oriented individual who questions why things are done, applying intelligence to resolve issues
Broad & current knowledge of business technology applications and current trends in IT, a sound understanding of business processes in hi-tech business, and the know-how to develop & maximize opportunities for exploiting technology in support of the business; experience evaluating/implementing outsourced solutions and service providers would be a distinct advantage. An understanding and experience with service management best practices (ITIL, CMM experience preferred) is desired
Must have outstanding inter-personal skills with the ability to communicate and gain buy-in from all levels of the organization, with excellent verbal and written communication and presentation skills with English as primary, and fluency in one or more other local languages a plus
You will naturally possess strong personal and professional ethical values, impeccable integrity, and the energy levels required to meet the demands of the position. You will have the ambition to succeed and grow your own career, incorporating role expansion and a higher global impact
Be willing to travel internationally per business demand
A degree-educated, strong IT practitioner/professional with a solid “through-the-ranks” IT background, having demonstrable skills and understanding of global IT organizations and complex operational environments, including global 24 X 7, mission-critical, high availability & multi data center, multi-geography landscapes
A minimum of fifteen years in IT, with 8-10 years recent experience of direct leadership and management in at least one key technology area relevant to NetApp, with direct responsibility/oversight of technical teams including MSP’s & offshore
The successful candidate will have a strong, demonstrable background in enterprise IT applications within a global corporation which has scaled, encompassing analysis, applications development, systems implementation and training, and support services. Must have a proven track record of major IT systems implementations, including delivery of global enterprise-size applications to the highest standards of quality and integrity. Ideally, recent exposure and expertise to modern infrastructure technologies, with experience working for a storage, networking or related hardware/software company containing embedded engineering organizations. A detail understanding of NetApp products is highly desirable
Experience of global influence in a diverse cultural setting, and leading change within a large, fast moving and multi-national technology company, containing geographically diverse and enterprise environments
Ideally, you will possess and demonstrate an advanced knowledge and experience on the following technologies and platforms: Oracle EBS 11i (Financials, Order Management, Supply Chain Management, Manufacturing and Logistics); Oracle EBS R12 (Quoting); SAP CRM 5.x; PeopleSoft (HCM); Salesforce.com and Oracle Business Intelligence Enterprise Edition 11g
In addition, a good understanding of integration technology such as SOA, B2B messaging and ERP satellite applications such as tax engines or warehouse management systems, will be a plus
Hands-on active experience of IT technical level recruitment/resourcing for new hires, including interaction with local resourcing teams, the screening process, attendance at final interview stages, employee reference validations, and assistance with logistics/planning for overseas hiring managers

IT Director Resume Examples & Samples

Directly building, managing and leading a team focused on delivering world-class ERP capabilities to support numerous functional disciplines within Lands’ End’s including financial accounting & reporting, master data management, inventory planning and management, purchase order management, pricing and promotion management, and customer order management
Managing IT teams comprised of both internal and external resources, spread across US and international locations, through the activities required to design, development, test and deliver the ERP software and post go-live support
Collaborating with internal business teams to ensure organizational change management activities are executed to ensure utilization and adoption of new ERP-enable capabilities occurs
Reviewing on-going capability enhancement requests and working with your capability teams to sequence the delivery of these appropriately in system roadmaps
Defining and delivering application roadmaps and technology platforms for our ERP-enabled business capabilities with features that support Lands’ End’s business strategies
Leading the identification, evaluation, and selection of third party partners to assist with application integration, development and support to staff project delivery roles that meet delivery standards across quality, throughput, and budgetary goals
Collaborating with capability and enterprise architects to leverage enterprise standards and to drive our application portfolios toward a simpler, more streamlined set of platforms
Proven success in a fast-paced environment. Must have retail, consumer goods or other market relevant experience associated with physical stores, e-commerce and digital business models
Prior experience with large-scale ERP implementations using an Oracle platform is required
Proven ability to effectively lead large projects from inception through to implementation
Experience with executive communications and interactions
Excellent listening, verbal, written communication and interpersonal skills
Demonstrated ability to facilitate groups/teams to include planning, presentations and moderation
Demonstrated ability to analyze information, solve problems and adapt to different work environments
Demonstrated effective planning and organizational skills through previous work assignments
Ability to negotiate for resources, budget dollars and contracts for projects

IT Director Resume Examples & Samples

Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward and coaching techniques. Demonstrate strong leadership in a distributed group across North America. Manage numerous vendors who are relied upon to support the many packaged solutions and infrastructure we maintain
Drive productivity and cost efficiencies by standardizing infrastructure packages and eliminating fragmented infrastructure partners
Collaborate with corporate infrastructure to align strategies and partners to ensure all Aramark systems are protected and meet compliance standards
Create and maintain remote monitoring strategies which will provide information for proactive instead of reactive maintenance to reduce operational and customer facing downtime
Establish service excellence by the field support team to deliver service at the highest level
Provide leadership and accountability to all commitments made by Aramark and drive to exceed all client expectations
Maintain close working relationship with business leaders, Corporate Infrastructure and Corporate Security leverage resources, knowledge and experience across our functions
Bachelors degree or equivalent. 8-10 years of extensive IT management experience in hospitality with proven experience implementing solutions in large and complex facilities is required
Strong understanding of infrastructure technologies, remote management and implementations
Must possess strong communication and presentation skills and ability to manage a large complex organization in local and remote areas. Large group leadership experience is a must including remote employees

IT Director Resume Examples & Samples

Looking for people who are innovative, problem-solvers, strong people person, and all around technical individual
Must possess a wide scope of network knowledge
Effective communicator, able to escalate issues, provides out-of-the-box solutions, and think critically
Able to communicate bi-culturally both with American and Japanese

IT Director Resume Examples & Samples

Build and maintains relationships with business leaders to understand the organization’s business strategy and needs, to proactively advocate technology solutions to deliver results, and drive the businesses satisfaction with IT
Work with the business to define, prioritize, and manage projects that align with the business and IT strategy, for annual strategic plan
Work with the business to develop a robust business case, with business value identified and metrics used to track value delivery, for each proposed project
Remain current with consumer, industry and technology trends (adoption, usage and related trends) and the future direction of associated technologies
Understand how applications are leveraged across the enterprise to share best and standard practices
Act as a single point of contact (POC) for the business’ strategic issues, and as a liaison between information services teams and the business partners
Identify changes to the customer environment that could potentially impact the services provided
Educate partners on IT strategy, value and service offerings. Improve business awareness of existing (Service Catalog offerings) and potential IT Services to enable transparency and unprecedented levels of value and customer satisfaction
Manage and provide details on IT budget, cost, value, and opportunities to optimize IT spend (initiatives and support services)
Lead a team that combines a general knowledge of multiple technology areas with knowledge of the targeted business function to deﬁne and document the business requirements, including pre-project definition, scoping, and prioritization of solutions aligned to desired business and technology strategies
Broker right connections within IT; work with the BSM for issue resolution, and Solutions (Delivery) Team for new service creation, to review solution designs, and understands high level cost estimates for projects
End to end accountability for the ongoing quality control, development, and delivery of IT products and services for each assigned business area
Accountability for program execution and delivery in line with initiative objectives, benefits, and success criteria. Develops, shares, and leverages best practices across IT
Up to 25% travel if not located in Louisville
6 - 8 years of directly related experience, preferably consulting, account management, solution development , or project management

It-director Resume Examples & Samples

Responsible for a team this is required to communicate issues, activities and actions across many applications
Oversee the delivery of many IT projects and coordinate different challenges that reach across the different IT departments
Interact with the business and utilize the IT knowledge to help the business discover solutions that are not only complete but cost effective
Manage several 3rd party relationships that include both software vendors and on/off-shore project and support engagements
Represent your team within the IT organization. Build solid team relationships with other groups and drive to strong collaboration across all of IT
Knowledge of different technology solutions as they fit within the customer order fulfillment environment
Build annual budgets and monitor compliance through the year. Coordinate all project financials to confirm the team comes in on target
Build and maintain strong relationships with the IT vendor community
Monitoring and confirm delivery of the Omni-channel solution proposed by the business
Responsible for a support team that includes monitoring and reporting on Key Performance indicators
10+ years in information technology
5+ years in the retail supply chain
Order management experience required (Manhattan Associates DOM preferred)
Strong interpersonal skills, ability to coordinate and work effectively with other specialists
Ability to demonstrate strong leadership skills including effectively being able to communicate, contribute and influence business decisions based on what is best for the organization
Ability to explain challenges and issues to the business including maintaining the communication to closure
Ability to communicate team’s objectives and measure the group against the goals

IT Director Resume Examples & Samples

Bachelor’s degree or equivalent work experience
10+ years progressively responsible positions in Information Technology or related fields in the banking industry
5+ years’ experience in a managerial/supervisory role in application development
Experience implementing enterprise applications
Proven track record of successful application development implementations
Well-developed leadership skills
Project management experience with strong client service orientation skills
Strong presentation and negotiation skills
Preferred
Experience with Retail Lending systems including Originations, Servicing and Loan Accounting solutions
Direct supervision Technology Managers/Staff
Indirect supervision of professional staff members

IT Director Resume Examples & Samples

Partner and be fully engaged with leaders across TV and Finance to define the IT business change strategy to support business needs
Be that one point of contact for Int’l IT, covering business change, solutions, service and budget management
Deliver on an IT Business Change Programme to enable project deadlines are met and in line with budget
Provide ‘Thought Leadership’ to identify opportunities for growth and efficiency as well as the development of business processes and technical solutions
Work with third parties/vendors and domestic IT groups to manage change and to assess new technologies, new ways of working/operations
Lead and engage teams to translate business requirements into functional designs and operations
Lead the business area, technical teams (on & offshore) and third parties to build solutions based upon agreed business requirements and functional designs
Lead required change management & control processes and procedures for solution enhancements and new developments
Ensure quality of solution and change is delivered to the NBCU standards for service and operation
Strong and demonstrable track record of IT Business Change management at a senior level, delivering business requirements, functional specifications, and process documentation pertaining to complex business processes
Proven experience of working within a complex matrix environment with multiple key stakeholders
Excellent and proven influencing, relationship building at all levels of the business
Previous experience of leading, engaging and developing teams
Demonstrable track record of providing excellent customer service, stakeholder management and business partnering
Extensive IT programme management experience
Experience of working with 3rd Party Vendors, on-shore and off-shore development teams
Excellent external knowledge of new products, solutions, ideas and an ability to constantly streamline and improve process and systems wherever possible
Strong technical knowledge \ understanding of SAP R3 Financials, Sales & Distribution. CRM & BW
Strong analytical skills covering both data & business analysis
Previous and successful project management experience including estimating project effort, create plans and manage budgets
Ability to grasp & simplify complex concepts & requirements
Excellent communications skills (both written & oral)
Strong leadership skills to drive, deliver, develop and inspire
A collaborator and team player who can encourage and promote one team across IT disciplines to meet common goals and add value to the business

IT Director Resume Examples & Samples

7+ years of relevant IT experience
Demonstrated success leading technical strategy and project delivery in a global environment
Prefer previous experience specifically in CRM and Loyalty initiatives
Demonstrated strategic capabilities and the ability to engage internal Business Partners and team members at all levels of the organization
Ability to present ideas and concepts to executive leaders
Strong planning, forecasting and prioritization skills
Experience in managing supplier/vendor relationships and large contracts
Ability to influence and negotiate
Ability to inspire, motivate, and manage teams

IT Director Resume Examples & Samples

Delivery of business critical updates to ensure our current platform remains in compliance
Execution and delivery of future platforms to meet Regulatory Information Management requirements and End-to-end Labeling requirements
Bachelor’s degree or equivalent and a minimum of 15 years of relevant experience OR advanced degree or equivalent and a minimum of 12 years of relevant experience is required
Strong business process knowledge in Regulatory and a demonstrated capability to apply technology solutions in addressing complex, global business issues is required
Experience managing consultant resources, and internal and external technical personnel in a fast-paced, complex, global project environment is required
Experience managing global business priorities, projects, and programs across multiple business areas is required
Demonstrated project management capability based on the successful completion of large projects in global, cross-functional business areas is required
Broad technology experience with ability to lead assessments of proposed solutions and develop recommendations is preferred
Understanding of the business impact of different solutions and ability to assess impact and communicate the tradeoffs between business needs, technology requirements, timelines, costs and risks is required
Understanding of departmental budgets and the ability to allocate resources accordingly is required
Thorough understanding of SDLC including requirements elicitation, system design, development and validation/regulatory requirements is required
Understanding of departmental budgets and the ability to allocate resources accordingly
Thorough understanding of SDLC including requirements elicitation, system design, development and validation/regulatory requirements is required.Info Technology

Senior IT Director Resume Examples & Samples

A minimum of a Bachelor’s degree is required; A Bachelor’s Degree or higher in the field of computer science or business administration is preferred
A minimum of eight (8) years of managing/directing an IT operation is required
Deep understanding of business drivers/processes and the ability to relate priorities to associated technology investments is required
Experience working across multiple levels of an organization, knowledge of trends (e.g., digital, big data) is required
Expertise driving adoption to improve IT, business experience, and previous experience driving technology strategy for a line of business is required
Strong experience in directly managing people/ a team is required
The ability to synthesize leadership and stakeholder inputs into decisions, the ability to manage high level of complexity, and the ability to be comfortable operating amongst other senior commercial stakeholders is required
Influencing skills are also required as we drive the required change that comes with the Transformation initiative
The ability to work at an abstract level and continuously “pivot” to arrive at the highest impact answer for the customer and the ability to represent customers/users and translate business process needs into IT solutions are required
Comprehensive knowledge of the Commercial Operations space, related capabilities and processes is preferred
Business experience in the Commercial Area (namely Commercial Operations) and technology leadership experience in this space is highly preferred
A strong understanding of product development lifecycle, knowledge of healthcare, business theory, management, budgeting and business office operations are all highly preferred
Excellent written and oral communication skills, interpersonal skills, strong negotiating skills, and the ability to motivate in a team-oriented, collaborative environment with exceptional service orientation are all requirements for this position
Must have the ability to create context around key business drivers and strategic plan and present ideas in business-friendly and user-friendly language
Up to 20% domestic travel is required for this position.Info Technology

IT Director, Data & Analytics Resume Examples & Samples

Lead the design, implementation and deployment of enterprise-wide data & analytics strategy for Corporate applications: Finance, Procurement, HR, Legal, Facilities Management & Health Care Compliance
Partner with key IT leaders to develop approach, process and technical solutions for data and analytics and ensure successful delivery of key initiatives
Manage complex application environment using the following technologies: Teradata, Cloudera, Informatica, Cognos, Tableau, Qlik and others as needed
Architecture & design of data and analytics and solutions in a multi-tiered architecture within a highly decentralized environment
Analysis and strategy design, working to define and characterize complex technology or process problems and develops solutions that meet customer expectations
Collaborate with cross functional teams within J&J to enable successful deployment of deliverables
Set the vision, strategy and roadmap across the ETCS application environment and develop roadmaps for each application
Create impactful solutions to challenging and complex business problems
Align stakeholders and development teams around common measurable product roadmaps, and continue to engage the business partners into the product lifecycle process
Sets a clear vision for the product and is responsible for multi-generation product strategy
Maximizes ROI by identifying and prioritizing the product features by business value
Negotiate with the business to see what items are built and which are backlogged based on capacity
Reports back to the business on status on the delivery of features, functionality, and applications
Has a combination of global and regional accountability depending on product line scope
Bachelor’s Degree with minimum of 5 years relevant IT experience required
4 years minimum experience leading teams and people management required
Previous experience with an understanding of businesses and the ability to relate priorities to associated technology investments is required
Previous experience with supporting the finance domain required
Experience effectively collaborating and managing stakeholders is required
Knowledge of industry trends is preferred
Knowledge of technical engineering best practices is preferred
Ability to pick up technical and business concepts quickly is preferred
Ability to create context around key business drivers and strategic plan, able to present ideas in business-friendly language is preferred
Strong domain knowledge of Data & Analytics including data warehousing, end-user analytics solutions, data integration, data visualizations and other related topics is preferredInfo Technology

IT Director Resume Examples & Samples

A Bachelor’s Degree or equivalent, and at least 10 years of IT experience and relevant business experience is required
At least 5 years of people management experience is preferred
Professional project management certification and/or diploma is desirable
Computer Systems Validation Training is preferred
Experience with large program and project delivery in global environment, including managing project and program financials is preferred
Experience leading & managing diverse, indirect global teams is preferred
Experience resolving critical technology or program delivery risks and issues is preferred
Strong business acumen with keen understanding of the strategic priorities aligning with overall business strategy and ability to build strong working relationships is required
Experience in influencing enterprise collaboration: building strong networks across functions; developing and delivering broad-scale strategies; enforcing alignment of programs with business, I/T strategies and roadmaps is preferred
Proven experience enhancing IT delivery performance is preferred
Excellent written and oral communication skills, , ability to motivate in a team-oriented, collaborative environment, exceptional service orientation, strong negotiating skills is preferredInfo Technology

IT Director, Program Management Resume Examples & Samples

Drive the delivery of the IT programs in accordance with the program schedules and road maps using agile and/or waterfall methodologies and techniques as appropriate
Define annual program aligned to multiyear roadmap in support of corporate strategy
Manage resource pool for the program comprised of in-house and external resources
Maintain up to date project plans, budget projections, and risk and issues logs
Provide oversight to lead cutover resource to plan and execute the system integration testing, production cutover, post go live support, and transition to long term support
Create and communicate weekly, monthly, and other required status reporting to project stakeholders, sponsors, and IT Program Management Office
Bachelor’s degree in computer science, project management, management information systems or related field
Certified Project Management certification (PMP) a plus
10+ years of experience in IT and business/industry work experience
Demonstrated ability on global initiatives across businesses
Strong experience in retail or consumer products program delivery
Hands on experience with Omni, stores systems and ecommerce programs a plus
Hands on experience with PLM implementation for global efficiencies a plus
Knowledge of retail systems preferred
Expert understanding of current and emerging information technologies and systems
Demonstrated mastery of agile delivery methods and techniques
Proficient in Excel, Word, PowerPoint, Project, and Visio
Strong interpersonal, leadership, and negotiation skills
Proven ability to manage multiple project tasks and timelines to successful completion
Working knowledge of infrastructure technologies and methodologies

IT Director, Data Platforms Resume Examples & Samples

Drive platform technology direction including global strategy, planning, implementing and maintaining best practices for various technologies such as Teradata, Cloudera, Metalogix, Informatica ILM, Redshift, EMR and Big data
Lead a global team to evaluate key technology trends and its impact on various business processes. Identify opportunities for areas where technology provides competitive differentiation. Investigate, identify and prototype emerging shared enterprise software technologies
Lead increase in adoption of Enterprise Data Warehouse, Enterprise Data Lake & Archival platforms through identification of opportunities and better service offerings
Evaluate and recommend disruptive shared services model including Iaas, PaaS and SaaS delivery models for various technology domains
Manage product lifecycle management including release management, upgrade strategy and retirement plans
Lead a global cross-functional team to conduct technical discovery, design reviews, application reviews, performance management, and troubleshooting on a global scale
Define and promote global technology roadmaps, best practices and methodologies
Lead the design, development, and implementation of shared platforms for the enterprise
Engage vendors perform third party product evaluations and recommendations for solving unmet business needs
Provide estimates, project plans and resource requirements to support major initiatives
Collaborate with other IT Shared Services organizations to ensure priorities and deliverables are fulfilled on-time and on-budget and deliver promised business value
Work with business partners to understand gaps and requirements to incorporate into the Business Platforms Strategy
Deliver high-quality systems and services to customer on-time and within budget
Implement continuous improvement initiatives within the team
Bachelor's degree is required. Master's degree in Information Technology, and/or other quantitative field is preferred
Minimum of 10 years of relevant Data platforms work experience (related) and leading teams in large enterprises is required
Understanding and experience with of Data platforms (Teradata, Hadoop, Archival, and AWS) is required
Strong track record of technology leadership, experience in planning and managing large and complex shared services platforms is required
A track record in program/project delivery to deliver project results is also required
The ability to operate effectively with partner I/T organizations as well as with third-party I/T vendors is required
Must be able to solve complex business problems and present recommendations to senior management
Must be able to strongly influence the future direction of business solutions based on technology vision
Ability to bring external benchmarks and inputs into decision making to keep the solution current/leading edge is required
Ability to define, shape and drive projects to completion while effectively collaborating strategically with others with little supervision is required
Strong leadership, analytical and problem-solving skills required
Proven ability to manage team within a matrixed structure is required. The ability to influence without direct authority is required
Demonstrated understanding and management of financial processes and results related to projects, departmental budgets, and enterprise is required.Info Technology

IT Director, Data Protection Services Resume Examples & Samples

Undergraduate Degree or equivalent work experience
Prior experience managing others with HR accountabilities
Experience with one or more of the following: data protection, server administration, database administration or disaster recovery services
Prior experience with forecasting, budgeting and planning activities
Prior experience establishing key metrics to report quality of services delivered
Building and leading a team with expanded responsibilities in a service delivery environment
Experience mentoring and coaching individuals and teams both on shore and off-shore
Demonstrated ability to obtain a thorough understanding of strategic business goals, recommend technology solutions and build credibility with customers
Track record of successfully juggling competing priorities simultaneously and deliver on-time and on-budget

IT Director Resume Examples & Samples

Participating in the strategic planning process for both the business and IT organizations
Maintaining an 18-24 month rolling portfolio of demand
Assisting in estimation and capital planning activities
Working with business leaders to identify and frame their IT needs, mapping them to strategic plans and prioritizing them
Assisting in the creation Business Vision Documents/business cases and CBAs (cost benefit analysis)
Partnering with leaders to determine funding and budget requirements, timing and resources for projects
Facilitating request intake and ideation process
Navigating processes for funding and execution of programs
Participating in the evolution of work intake and demand management processes
Working with Program and Project Managers to ensure that programs / projects are delivered on-time, on-budget, on benefit and on-quality (and intervening to resolve issues as required)
Participating in resource management discussions including IT resources, business resources and vendor resources
Performing portfolio balancing activities
Gathering portfolio performance data for the business, analyzing the data and reporting results
Understanding, evaluating and managing risks to the portfolio
Facilitating regular on-going portfolio performance review meetings with leaders
Creating status reports and presentations for delivery to executives
Experienced in the delivery of technology solutions and deep understanding of business requirements
Ability to analyze and take action on key performance indicators (KPIs)
Prior success building collaborative business partner relationships
Deep working knowledge of how business and IT organizations interact and operate together
5+ years of in developing solutions to business problems
Demonstrated knowledge of the entire SDLC
Program and project management experiences
Experience with capital planning and CBA development
Ability to translate a business agenda into technology terms and vice-versa
Demonstrated influencing and negotiation abilities
Undergraduate degree, or equivalent experience
Prior interactions within the cSuite of a Fortune 500 company
Experience in a highly matrixed environment
Process mapping and process improvement / redesign experience (using Visio)
Prior portfolio management experience
Experiences within the health care industry, including knowledge of Provider business flows
Advanced degree

Engineering Software Development IT Director Resume Examples & Samples

IT Functional Partner Role in support of SPS Technology Organization
Support all Technology processes and capability with Contemporary IT Solutions
Establish SPS Cyber Security function and expand to include connected and non-connected products
Support SPS Compliance efforts for all Cyber Assets
Partner with ISC and SPS GBE’s to lead IT components of Business Continuity Management
Identify opportunities to improve engineering, HUE and technology processes through the use and adoption of Enterprise IT solutions (Collaboration, Co-Development, File management/File Sharing and Data, Asset Security and Data Loss Prevention (DLP))
Work with Enterprise IT and Technology team to drive final consensus and direction of PDM/PLM solution for SPS. Develop roadmap and implementation plan
Ensure cost effective utilization of IT solutions and processes to leverage Enterprise IT teams
Bachelor Degree in Information Management, Software or Software Engineering
Min 7 + years of Infrastructure and Applications, Program Management (or Development) experience, particularly as relates to requirements of an Engineering and Technology function is a plus
Min 3 + years experience managing e-security and/or compliance functions or activities within a large global business
Strategic Planning: Ability to define the problem/issue and create effective strategies to manage our connected technology solutions
Excellent collaboration & negotiation skills: Ability to understand customer needs, negotiate complex issues and total value offerings to our customers
Leadership Skills: Ability to define vision for the organization, rally the team around the vision, set high expectations and manage to expectations
Strong Coaching and Influencing Skills: Ability to work in a highly matrixed organization and influence without formal authority. Engage enterprise wide support for key business priorities
Change Management Skills: Ability to anticipate and execute action plans to proactively manage and drive change across functions in a large organization

Regional IT Director Resume Examples & Samples

Five+ years’ experience supporting hotel, retail or similar technology environment (desirable)
Experience supporting Microsoft Server technologies and related hardware
Knowledge of all Windows platforms and general office automation and productivity software
Knowledge of various hospitality specific applications including Oracle products for hospitality, are a plus
Knowledge of hospitality vendors for HSIA, POS, PMS, FTG, Telecom, etc
Minimum three years’ experience in providing implementation, and support of information systems in the hospitality industry
As with all positions in our business, customer service proficiency is required. Must be highly capable of working with end-users and executives
Proven history of managing budgets and project implementations
CHTP designation preferred
PMP designation desirable
Must be able to travel up to 35%

Senior IT Director Business Intelligence & Analytics Resume Examples & Samples

Bachelor’s degree, preferably in Computer Science or Business Management, and/or relevant experience
Experience leading and transforming a data warehousing platform and IT team
Experience implementing and overseeing Master Data Management (MDM) and data governance programs
Experience with various analytic tools including reporting, visualization and predictive analytics
Experience implementing and supporting tools such as SAS and Tableau

Global IT Director Resume Examples & Samples

Partner with the HR leadership team to further develop our talent management strategy aimed at transforming our core people related processes and tools for both the consulting and non-consulting organizations
Implement already approved initiatives that include
Minimum of 15 years of experience in an internal or external consulting role responsible for driving global process and system change initiatives
Experience working for a complex global professional services organization
Experience in establishing IT Strategy/vision for core company processes
Proven ability creating strategic business cases aligned to strategy for new investments
Proven ability and success in leading challenging technical, custom and package software implementation projects on a global level
Specific experience in successfully implementing global transformation projects a must
Experience implementing these transformation projects for a professional services firm related to recruiting, learning/training, career development, mobility, staffing and/or maintaining globally sensitive base employee information is ideal but not required
Successful track record of delivering global projects with measurable business impact
Excellent program management skills
Proven success in effective virtual team and people management
Balance of strong business process knowledge and experience implementing mix of custom and package software to meet business needs
Common knowledge of the software packages or like-software packages BCG leverages is preferred. BCG's current software packages and their specific uses include: Saba (Learning Management System), SumTotal (Career Development), Avature (CRM) & IBM-Kenexa (Applicant Tracking)
Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint
Fluent in English (written and verbal) – other language skills would be beneficial
Prior global experience, preferably in a professional services organization
Experience and success in balancing program, change, people and external vendor management
Ability to take initiative and find ways to get things done
Strong oral and written communication skills
Ability to build trust and work collaboratively with senior leadership and stakeholders
Effectively communicate at the business stakeholder, process and technical levels
Ability to work well independently as well as part of a team bringing a sense of urgency to the tasks at hand
High level of initiative, self-motivation, resourcefulness, collaboration and patience

Global IT Director Resume Examples & Samples

Partner with the Finance Leadership Team, Global Finance community and local Finance community to further define and deliver against our strategic Finance roadmap
Implement and manage the stabilization of already approved initiatives that include
Common knowledge of the software packages or like-software packages BCG leverages is preferred. BCG's current software packages and their specific uses include: Oracle e-Business (GL, AP, FA), Business Objects (ad hoc reporting), Infor (Time & Expense), Oracle Hyperion (Actuals and Planning), Palette (Invoice approval)

IT Director, Global Infrastructure Resume Examples & Samples

Bachelors degree or 3rd level degree (EU) in Computer Science or equivalent
15+ years in IT with progressively increasing roles and responsibilities
4-6 years of IT management experience
3-4 years of working experience managing IT infrastructure outsourcing initiatives and large external service provider partnerships
Previous experience in the biotechnology and/or pharmaceutical industries is desirable
ITIL knowledge, experience, and/or certification

IT Director Resume Examples & Samples

HR strategic or operations role in one or more of the HR processes such as Talent Management, Compensation & Benefits, HR Business Partner / Director for a few years and then moving to an IT role supporting broader HR function
Consultant with a top-tier consulting firm leading and implementing HR transformation programs with an SAP core
15+ years of successfully managing and delivering on HR transformation initiatives; bio-pharma industry or life sciences consulting background preferred
5+ years’ experience working with one or more of the following platforms—ECC, BI and SuccessFactors strongly preferred
10+ years of experience with budget and people management
Experience managing global or regional projects with team members in multiple locations
Expertise in project management methodologies e.g. PMP, PRINCE2 and/ or operational excellence tools e.g. Six Sigma
Experience with change management methodologies, organizational design, different operating or business models and business process re-engineering
Experience with Shared Services a plus

IT Director Resume Examples & Samples

Working with Finance/Accounting leadership, develop & execute the Finance IT budget & project roadmap
Evaluate and propose a 5 year Financial Systems strategy to support Illumina’s growth
Grow & mentor the Finance IT team to support the Finance Project Roadmap and Systems Strategy
Work with the different GIS teams to help optimize Financial Processes across all Illumina systems
Working with Enterprise Architecture, create and deploy the Finance Reporting Analytics Platform
15+ years Financial & Accounting Systems project & support experience in a large scale, high volume environment
7+ years experience as an IT leader, with demonstrated thought leadership and influence across an organization
Proven track record of successful software projects in a large-scale, high growth environment
Healthcare/life-sciences domain knowledge is a plus
Expertise in SAP

IT Director Resume Examples & Samples

Accountable for Idea to Market systems related to Solutions (Product) Management, Product Engineering, NPI (New Product Introduction) and Product Master Data Management across NCR
Provide IT consulting and influence through experience to Solutions (Product) Management, Product Engineering, NPI (New Product Introduction) and Product Master Data IT Solutions
Apply In-depth knowledge to lead the development and implementation of interlocking programs to meet global requirements
Design, build, deploy and support integrated global IT solutions that support the Solutions (Product) Management, Product Engineering, NPI (New Product Introduction) and Product Master Data functional areas
Interface with the NCR Transformation Team to assure success in the NCR Solution Management initiative which will accelerate NCR’s transformation to a software-led, hardware enabled, and services-driven company
Manage a team of 20 persons within a global cross functional IT Team
Interface with NCR leadership within Solutions (Product) Management, Product Engineering, NPI (New Product Introduction) and Product Master Data to assure IT solution linkage
Establish and Maintain key relationships with strategic software providers (ex. Dassault, Planview, Oracle ERP, etc.) and NCR business owners
This position will report to the Senior Director of Supply Chain Systems
Advanced Degree in a technical or business related discipline (Master’s degree preferred)
Experience managing and leading a global IT team in the Solutions (Product) Management, Product Engineering, NPI (New Product Introduction) and Product Master Data for software and hardware manufacturing companies
Experience with various IT Solution Vendors in the Solutions (Product) Management, Product Engineering, NPI (New Product Introduction) and Product Master Data for software and hardware manufacturing companies
12+ years of related experience in IT solutions design, build, deploy, support as well as process improvements initiatives in the related areas
Understanding of ITS Governance and Engineering Processes & Policies (Agile, scaled agile framework (SAFe), Project Realization Processes, CMM, SBOX, Procurement, etc.)
Experience in the Software, Electrical and Mechanical Engineering areas with focus on IT solutions and process improvements in a large cross functional organization
Experience in multiple IT, Project Management, Application Support, and/or Engineering Delivery roles, including rotations as a Second Level Management(Director) role in the IT and/or Engineering disciplines
Experience with Supporting mission critical applications, both internal and external customer facing applications
International application deployment and support experience
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs

IT Director Resume Examples & Samples

35% - Collaborates with business partners in the region to define technology strategy that maximizes business value and minimizing time to market
20% - Defines priorities for business and associated technology investments leveraging product line organization, effectively manages investments to deliver maximize value
5% - Oversees BAs within region and drives collaborations and sharing of best practices. Aligns stakeholders around common measurable goals
10% - Accountable for delivery and operational IT expense
10% - Understands core internal IT products and new technologies and approaches to drive business value
20% - External client engagement
Bachelor’s degree in the field of computer science or business administration
10+ years of relevant experience managing/directing an IT operations
1-2 years leading a line of business and an engineering/product development team
Deep understanding of business drivers/processes and ability to relate priorities to associated technology investments
Experience working across multiple levels of an organization
Knowledge of Information Technology trends (e.g., data, digital)
Expertise driving adoption to improve IT, business experience
Previous experience driving technology strategy for a line of business
Able to synthesize leadership and stakeholder inputs into decisions
Able to represent customers/users
Can translate business process needs into IT solutions
Has ability to work at an abstract level and continuously “pivot” to arrive at the highest impact answer for the customer
3-5 years of people management experience
Strong understanding of product development lifecycle
Knowledge of healthcare, business theory, management, budgeting and business office operations
Demonstrated ability to apply IT in solving business problems
Excellent written and oral communication skills
Excellent interpersonal skills
Ability to motivate in a team-oriented, collaborative environment, exceptional service orientation, strong negotiating skills
Able to create context around key business drivers and strategic plan, able to present ideas in business-friendly and user-friendly language
Up to 30% travel may be requiredInfo Technology

IT Director, Systems Engineering Resume Examples & Samples

Leads, directs and oversees the strategy and execution of the reporting teams insuring that company, department, and team objectives are met
Planning, engineering, acquisition, installation, configuration, and support of all Windows and Linux servers at all NYCB locations
Planning, engineering, acquisition, installation, and configuration of security, database, storage, and backup infrastructure to support the server environment
Planning, engineering, acquisition, installation, and configuration of special purpose security and system management products to insure information is secure and operational uptime is maximized
Monitor and manage all elements of the systems infrastructure
Develop and maintain system documentation for all elements of the systems infrastructure
Develop and maintain operational procedures for the implementation and support of the systems infrastructure
Bachelor's degree in Information Technology or related technical field
15 years experience in IT Technology Management
10 years experience in Systems/Server engineering and/or management
Ability to understand and is familiar with the latest trends in the IT industry
Ability to translate insight into viable business and technology strategies that drive growth
Extraordinary relationship management and communication skills, including excellent listening and consultative abilities

IT Director Resume Examples & Samples

15+ years of experience in the software industry, with application development & RDBMS background. Solid communication & presentation skill. Work experience managing a Globally diverse team. Great project management skills with hands on Agile/Scrum experience
Oracle (SQL, PL/SQL)
Understanding of Oracle RDBMS, Fusion Middleware
Java (EE, SE, web application development, JDBC, object persistence, XML parsing)
HTML, CSS, Javascript, Server side languages
Web Services, REST, SOAP, etc
XML, JSON, parsing via APIs
SCRUM Project methodology
Senior management experience managing offshore resources

IT Director Resume Examples & Samples

10+ years’ experience comprised of Information Technology and/or Customer Service and Education
4+ years of experience leading/managing direct and/or indirect resources in a global organization
5+ years in IT Process Management

IT Director Resume Examples & Samples

Responsible for the support, maintenance of, and strategy for the IT platform that supports the portfolio and order management functions
Team development and growth
Building relationships with business stakeholders (Chief Investment Officers) and focusing IT as a trusted business adviser
Providing vision and leadership in leveraging technology to solve business problems and address business strategy
Financial management of various budgets
Delivery of all related projects and programs of work
Connecting with other asset management firms in the prudential group to share learning, consolidate vendor strategy, etc
Experience working in a highly integrated financial services technology environment, particularly in asset management firms
Knowledge of industry standard tools and processes, including trading modelling and execution systems as well as financial data warehouses
Experience delivering large programs of work
Ideally, have obtained relevant industry certifications, i.e., Certified Public
Accountant or related

IT Director Medical Devices Resume Examples & Samples

Collaborates with business partners in the region to define technology strategy that maximizes business value and minimizing time to market with a focus on Northern Europe (France, Belgium, Netherlands, Norway, Sweden, Finland, and Denmark), Commercial Excellence EMEA as well as CSS EMEA and the EMEA Business Capabilities team
Defines priorities for business and associated technology investments leveraging product line organization, effectively manages investments to deliver maximize value
Aligns stakeholders around common measurable goals
Accountable for delivery and operational IT expense
Understands core internal IT products and new technologies and approaches to drive business value (external benchmarking)
External client engagement
Perform other work related duties as assigned
Required Minimum Education: Bachelor’s degree in the field of computer science or business administration
Required Years of Related Experience: 10+ Years’ experience leading an IT organization. At least 10 Years’ experience with IT
Required Knowledge, Skills and Abilities

Global IT Director Personal Computing Technology Resume Examples & Samples

Service Category ownership of all Personal Technology services
Develop, communicate and implement a global PT strategy and vision for computing platforms at BCG holistically
Develop comprehensive migration plan for device transformation with key milestones and critical success factors
Establish a team that is culturally and structurally compatible with the firm
Serve as ultimate escalation point for personal technology device topics and issues
Member of GTO Management Leadership Team
Business case development for major change initiatives
Define standard, alternate, exception and prohibit strategy for all end-user computing devices and long-term roadmap
Increase process automation and leverage of out-tasking options improving cycle times
Plan and design integration strategies for new services, lifecyle management and ABU (alternative business unit) technologies when requested
Drive monthly Quarterly Service Review (QSR) process with continuous improvement around quality, risk, cost, security, leverage, and UX
Deliver monthly reporting/KPI’s re: capacity, forecast & resource utilization
Ensure an active channel with local office IT and user community to evaluate satisfaction and perform an annual quality survey to ensure business demands are being met
Responsible for supply plan and utilization of team resources aligned to demand channels and business priorities
B.A./B.S. degree in IT (MBA preferred), consulting experience a plus
Strong collaboration skills and ability to influence and drive change in a consensus driven organization
At least 5 years of experience in a cross-cultural, multi-national environment (through projects or an operational role)
IT Service Management principles and best practices
Complex estimating, project planning and budgeting
Proven communication skills; both written and verbal with technical and non-technical staff and all levels of management

IT Director, Internal Audit Resume Examples & Samples

Lead teams of auditors conducting on-site, independent and integrated evaluations of Zoetis system applications, Information Security and compliance control processes worldwide to ensure Zoetis’ risks are properly managed
Lead the review and evaluation of the Company’s compliance with the Sarbanes-Oxley Act of 2002, which requires management to maintain adequate controls to prevent a material misstatement of the Company’s financial statements
Coordinate all IT required activities with KPMG for SOX and external audit requirements
Review and evaluate compliance with Zoetis’ policies related to information security
Ensure the quality and timeliness of audit planning, audit execution and formal reporting of results to senior management. Ensure appropriate remediation and corrective or preventive actions are taken
Present the results of audits to senior site and regional management, including practical recommendations to address identified risks, requiring strong negotiation and influence skills
Recruit, train and develop audit staff to ensure auditors are prepared for advancement opportunities within Zoetis. Provide formal feedback and performance reviews to senior auditors
Facilitate strategic technology opportunities to improve audit results and accelerate value added opportunities for the organization
Professional designations-CPA, CISA , CFE,CRMA,CIA a plus
At least seven- ten years of public accounting and/or internal auditing experience strongly preferred; multi-national pharmaceutical experience a plus; international experience a plus
Strong understanding of SOX rules and regulations and the ability to independently develop auditing approach to SOX and financial reporting audits
Demonstrated skills in leadership, strategic thinking, innovation creativity, and project management
Acts decisively
Develops others, build effective teams
Leads change

IT Director, Oracle Applications Labs Resume Examples & Samples

Implement Oracle Business Intelligence Analytics solutions
Design, develop, test/QA, implement and debug computer software objects to extend and customize Oracle packaged applications to meet customer requirements, with a focus on BI Applications
Develop and implement innovative software solutions to solve complex technical and business issues, providing user requirements definition and transforming functional software requirements into detailed designs
Design data warehouse solutions; design and develop business intelligence systems
Work with DBAs to perform Oracle database architecture, administration, data modeling, and Unix scripting
Develop software to accomplish data conversion and interfaces to and from other systems
Manage technical aspects of multiple strategic studies and undertake large scale, complex strategy and design efforts
Participate in the preparation of project proposals, develop system and user documentation and train end-users
Utilize ETL tools like Informatica, ODI, and Golden Gate to design and implement solutions
Use Oracle RDBMS
Design data warehouse solutions as part of Business Intelligence Systems
Design and implement ETL/Informatica solutions as part of Business Intelligence Systems
Oracle database architecture, administration, data modeling, Unix scripting
Experience with project management including scope management, risk management, and project delivery with focus on Business Intelligence projects
Bachelor’s degree (Master's degree preferred) in Computer Science, Engineering, Math, Physics or related technical field
15 years of relevant work experience, including substantial experience managing teams deploying large-scale business intelligence solutions

IT Director Resume Examples & Samples

Builds and maintains relationships with business leaders to understand the organization’s business strategy and needs, to proactively advocate technology solutions to deliver results, and drive the businesses satisfaction with IT. Act as a trusted conduit – the voice of the customer to IT and the voice of IT to the customer, ensuring the objectives of both parties are met
Remains current with consumer, industry and technology trends (adoption, usage and related trends). Possess solid understanding of business functional areas processes, existing and emerging business functional area focused technologies and how applications are leveraged across the enterprise to share best and standard practices
Is the single point of IT accountability for the Clinical domain. Partnering on strategic direction as well as tactical decisions. End to end accountability for the ongoing quality control development and delivery of IT products and services for each assigned business area. Accountable for program execution and delivery in line with initiative objectives, benefits, and success criteria. Develops, shares, and leverages best practices across IT
Partner with business leaders to make key strategic business decisions with business capability building integral to their planning operations including key IT vendors, relationships and technologies. Works with the business to define, prioritize, and manage projects that align with the business and IT strategy, for annual strategic plan
Business relationship management skills, executive presence, influence at senior leadership levels
6 - 8 years of directly related experience, preferably large domain leadership, solution development, and project management
Ability to influence others at all organizational levels

IT Director Resume Examples & Samples

10+ years of IT experience with a Bachelor’s Degree
8+ years of IT Experience with a Master’s Degree
7+ years of experience providing work direction and leadership to people and teams
10+ years of healthcare or regulated industry experience
5+ years of project management experience
Experience with underlying technology platforms driving analytics; Hadoop, data lake, HANA, RedisLabs, datamarts, etc
Experience with presentation layer technologies for analytics; tableau, spotfire, BO etc
Ability to apply digital, transactional and predictive analytics leveraging suite of tools including Adobe, Google, IBM Watson and other large data sources
Confidence and ability to challenge established thinking
Experience in a large global corporate (even matrixed) environment strongly preferred
Recent experience with an organization undergoing significant organizational or change management
Proven leadership in business optimization with strong results orientation
Understands the business and drives operational excellence
Experience with digital/ecommerce, mobility, supply chain and operations IT functions
Ability to think long term and big picture
Technology depth and credibility to technical staff
Influencing: ability to accomplish goals through influence across the enterprise
Creative: always thinking of new ways to bring more insight and additional business value
Business-minded: ability to understand business challenges and opportunities
Excellent leadership, teamwork and people management skills
Experience working with and influencing business executives
Strong communication skills, including with employees, clients, senior management and vendors
Strong results orientation, demonstrated by driving to deadlines, financial targets, project goals, etc
Ability to work collaboratively and partner with employees, leaders, clients, and vendors
Excellent presentation skills including the ability to translate technical information into business terms
Demonstrated ability to work across many levels of an organization from VP to individual contributor
Experience in managing, designing and implementing analytics technology platforms
Ability to create and execute on analytics strategy & roadmaps to support rapidly expanding consumer healthcare opportunities
Experience with predictive analytics ecosystem; collect & store, process & analyze, visualize & share
Strong executive-level leadership skills (including active listening skills, presentation skills) and proven ability to work effectively in a collaborative, inclusive organization and environment
Proven business acumen with general management perspective
Strong demonstrated influence skills
Global experience and responsibility for global IT strategy and team management
Strategy development
Knowledge of relevant regulations in IT industry
While performing the duties of this job, the employee is regularly required to be independently mobile
The employee is also required to interact with a computer, and communicate with peers and co-workers

IT Director Resume Examples & Samples

Coordinate resources with other IT departments for projects or services. Responsible for planning of departmental projects
Responsible for the consolidation of multiple data centers in alignment with Aramark’s data center strategy
Meet with other global IT groups to socialize best practices as it pertains to data centers and disaster recovery options
Accountable for general management of staff, including goal setting, evaluations, etc Coordinate strategic planning with department Senior Director and other technical leaders
Coordinate strategic planning with department Senior Director and other technical leaders
Provide direction and consultative services for international I.T. groups
Responsible for maintaining Disaster Recovery plans
Must manage Disaster Recovery budget and projection process
Relationship management of relevant vendors, and negotiation of contracts and maintenance agreements
Must remain current with data center related technology advances, compliance regulations such as SOX, PCI, HIPPA, as well as industry best practices
Manage Aramark’s SAN and storage infrastructure team
Design, architect and maintain storage footprint including life cycle management of all storage related hardware assets
Work with other IT teams to understand Cloud requirements to continually help build Aramark’s Cloud strategy
Responsible for regulatory compliance (SOX, HIPAA, etc) as relates to data centers. Work with internal audit department, as well as external audit firms. Participates in relevant risk assessments
Coordinate Bi-annual disaster recovery tests

IT Director Resume Examples & Samples

Global Infrastructure Strategy Leadership
Demonstrated ability to lead globally distributed teams across multiple functions
Demonstrated Servant Leadership attributes. Elevates Team results above individual Results
Strong understanding in people, process, and technology aspects of System Development Life Cycle
Strong Information Systems and financial acumen
Systemic thinking; process-orientation
Experience with challenges of launching new products and/or business processes
Proficient in developing and implementing strategic plans
Strong technical problem solving skills
Customer oriented
Strong Communications skills. Ability to influence without direct authority
Ability to lead conversations at levels ranging from individual contributor to IT Leadership Team
Lean principles
Agile system and software Development methodology
System performance testing and capacity management
Management through Daily Improvement (MDI)
Partner relationship management

IT Director Resume Examples & Samples

Develops and implements business and/or IT vision, critical success factors and operating plans; develops and communicates department/enterprise vision, strategies, critical success factors and plans; develops high level migration plans. Anticipates and manages technology evolution and relates it to business solutions. Sets direction based on alignment to business and overall technology standards
Hires and manages lower level managers and may hire and manage individual contributors; coaches and counsels team members, especially managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department. Ensures decisions related to hiring, firing and promotions are executed
Defines individual performance objectives and development plans and ensures alignment with project and department objectives
Appraises and evaluates department and individual performance and makes compensation recommendations; oversees the appraisal process
Initiates and fosters business partnerships with current and potential clients, vendors, IT executives, and senior business executives; develops relationships that promote trust and increase efficiency and effectiveness; balances individual client needs with business priorities assuring alignment with the business strategies and objectives
Establishes financial plan for department and manages to plan; ensures project financial plans are met by managers in department. Jointly establishes financial targets with business partners
Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities
Formulates and executes process and organizational improvement direction and programs which enhance overall effectiveness; proactively seeks ways to improve human resource and other management processes. Understands business process, issues/problems and applies appropriate IT standards and solutions
Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and IT products; analyzes trends and makes strategic and tactical recommendations
Ensures system, technical and product architectures are aligned with business objectives
Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred
Generally more than 10 years related experience with 5 years in leadership role
In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities
In-depth knowledge of business operations, objectives and strategies
In-depth knowledge of project planning methodologies and tools and IT standards and guidelines
Advanced knowledge of management concepts, practices and techniques
Ability to promote a team environment consisting of several teams
Highly developed negotiation, facilitation and consensus building skills
Highly developed oral and written communication skills; strong presentation skills

IT Director Resume Examples & Samples

Bachelor's Degree in Computer Science or related field
At least 5 years experience in leading software development teams
Strong technical background
Strong leadership and managerial capabilities
Strong leadership and efficient cross-company interfaces
5+ years' experience developing in any of the following: Java, C# or similarl
Architecture oriented
Experience with system/architecture design and API design – an advantage
Experience working on system scalability/high availability projects – an advantage
LI-NK

Senior IT Director Resume Examples & Samples

Create and lead the technology strategy for CIO to meet business goals
The technology strategy and associated technology decisions directly impact on divisional ability to meet business goals
Need have good technology insight and be an influential thought leader in setting strategy
Need to negotiate and agree strategy and roadmap with PTLT and other senior stakeholders
Domain technical authority and lead of solution architecture for CIO
Controls divisional solution architecture and policy
Focus on use of technology to achieve CIO and divisional goals
Ensure alignment of divisional technology approach and implementation with CWT global technology strategy
Responsible for technology roadmap achieving CIO and divisional goals and ROI
Accountable for effective roadmap and utilization of 10m+ USD of technology investment annually
Decisions guided by divisional business goals and CWT global technology strategy
Matrix reporting lines to CIO and from divisional solution architecture and design
Collaborate on elaboration of CWT globale technology strategy
Harmonize and converge disparate infrastructures, through standardisation of regional infrastructure service delivery and business applications in EMEA APAC NORAM and LATAM
Speed up the performance testing and release process to drive operational efficiencies and speed to market through adoption of DevOps processes
Drive standardisation (through developing the technology and service catalogue) and working with core infrastructure teams and product and business platform divisions to drive cost transparency and technology decisions on new standards
Data centre rightsizing and rationalising the landscape - in-house and with third parties, seeking opportunities to consolidate and simplify the IT estate
Contact Centre infrastructure transformation
Drive cloud adoption standards
Create coherent regime of internal service management
Educated to degree standard ideally in Computer Science or potentially another science, engineering, or numerate discipline
Postgraduate qualifications showing evidence of analytical capability such as MBA, MSc, or PhD an advantage
10+ years’ experience of senior technology leadership
Broad range of IT architecture experience in enterprise, business, and application architecture
Experience of security, information, and infrastructure architecture desireable
Experience of influencing, presenting to, and negotiating at all levels including C-level and senior management
IT methodology knowledge including Agile, Scrum, and TOGAF
Working with diverse and dynamic globally distributed teams
Experience architecturally leading transformation programmes
IT project financial estimation, budgeting, and management
Supplier engagement, negotiation, and management
Experience of reference technical architecture development and management for a global technology company
Experience with integrated tools and environments for Requirement Management (Rally), Development (IDE), Continuous Integration (Open Source and Apache, etc.) Performance Testing and continuous release, and DevOps process development and service integration with ServiceNow
Experience of Contact Centre infrastructure transformation
Experience with integration with cloud solutions, SaaS, PaaS and IaaS and Hybrid Cloud development
Experience with data centre rightsizing to consolidate and simplify the IT estate
Fluent in English with excellent written and oral communication
Ability to communicate clearly and concisely with high impact
Ability to engage and influence senior management
Portray and maintain high credibility and professionalism
Broad knowledge of IT technology, tools, and methodology
Extensive expertise in techonolgy relevant to division
Excellent technology insight and strategy
Knowledge of the range of core infrastructure technologies covering End User Computing, networks, servers and storage,application maintenance and support, infrastructure engineering

IT Director Resume Examples & Samples

Undergraduate degree in information systems, computer science, or a related technical discipline preferred
At least 10 to 15 years of experience in IT with progressive responsibility and influence
Broad technology knowledge of major technologies, platforms, and systems
Demonstrated experience in delivering enterprise-wide technology solutions
Demonstrated experience in the development of solutions for technology programs/projects
Provide training, mentorship and ongoing support of project/program and shared service delivery best practices to all IT stakeholders
Strong analytical ability, judgment and problem analysis techniques
Strong communication skills both written and verbal and able to effectively operate with VP and above executives
Strong interpersonal skills with the ability to work effectively in a matrixed organization
Ability to work with teams that are geographically distributed and work across different time zones
Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and to work on interesting projects
Demonstrated ability to execute financial analysis, such as TCO models and ROI
Technically competent; able to supervise and inspire other senior technologists
Some travel may be required

IT Director Resume Examples & Samples

Lead & mentor a team of business analysts, information architects, and data governance leads and help to stand up and then mature the business solutions organization
Guide the team through the creation of a framework to accept and manage business demand; establish data governance principles, policies and standards aligned to a data strategy
Build a team of business analysts with core IT delivery skills, as well as business acumen and communication skills; this team will need to create a trusting partnership with our business partners
Help influence and set strategic direction for the data governance framework; work with business and IT owners to help define, develop and maintain pragmatic data policies and rules for governance
Consult with senior business leadership to align demand with broader strategic IT initiatives
Consult with IT stakeholders on planning of upcoming programs
Manage the team of master data management and information architect(s)
Ensure that individual project teams align with our existing solution options
Provide ongoing support and leadership to align projects with our data governance principles
Manage the team of business analysts, Level 1 support, training, and communication
Assist in architecting business solutions, working closely with business and IT partners
As an extension of the delivery team, may need to serve in project management / delivery role
Learn the retail landscape, and specifically, the Ross business model
Undergraduate degree in information systems, business administration, or a related technical discipline preferred
At least 10 to 15 years of experience with a BI team (either from IT or business working with IT on project delivery) with progressive responsibility and influence
Broad systems knowledge of major retail applications, data warehousing, and data lakes
Demonstrated experience in setting and influencing strategic retail business solutions
Demonstrated experience in the development of business requirements, coordination of business testing, and partnering with delivery teams for business programs/projects
Demonstrated experience in establishing and maintaining governance principles to help manage enterprise data
Strong analytical ability, business acumen, judgment and problem solving skills
Strong communication skills, both written and verbal, and able to work effectively with VP and above executives
Leadership skills; able to supervise and inspire team members
Demonstrated ability to execute financial analysis, such as estimating and managing cashflow
Nice to have: Experience with running a BI team and / or BI tools (Netezza, Hadoop, MicroStrategy, Microsoft SSAS, Power BI)

IT Director, Application Resilience Resume Examples & Samples

Bachelor's Degree Required. MBA or a master's degree in CIS or similar discipline preferred or equivalent experience
A minimum of 8 years of experience in the development of high volume, mission critical applications
A minimum of 10 years of technical leadership and proven success in managing highly technical teams
Experience managing IT operating budgets in excess of $7M
Expertise in leading and managing a large professional IT staff (50+ direct/indirect reports)
Experience executing deep dive reviews to identify process and control gaps and identify the root cause of issues to ensure appropriate controls are enhanced or implemented to prevent reoccurrence
Broad understanding of a spectrum of infrastructure technologies including network, hardware and operating systems
Advanced knowledge of enterprise application integration and experience with high volume messaging technologies like Kafka (preferred)
Knowledge of Software-as-a-Service (Workday and Salesforce preferred) and cloud technologies such as Amazon Web Services (preferred)
Knowledge of relevant security, regulatory and compliance matters as they relate to system design (PCI, SOX, ESAPI/OWASP, SAML

IT Director Resume Examples & Samples

Bachelor’s degree and/or equivalent experience in Information Technology, Computer Science or Business Management
Must have a strong project management or application development background
A minimum of 8 to 10 years’ experience leading large scale projects, preferably in a global company
Experience with integration to a major ERP system is required; J.D. Edwards, Oracle and /or SAP are preferred
Functional project management expertise (e.g., issue/risk resolution, dependency identification, financial tracking, scheduling, resource management, capacity planning)
Experience with traditional “waterfall” methodologies, as well as experience with more iterative/agile project management methods
Experience with formal SDLC processes and a track record to drive SDLC improvements to accelerate project deliverables
Strong communications skills; ability to interact with senior leadership, must be able to communicate technical issues in business terms so that senior leadership can evaluate options and make sound decisions
Structured problem solving skills; ability to identify high-impact issues/risk for executive review
Strategic thinking; ability to objectively align tactical work efforts with enterprise goals/objectives
Strong influencing and negotiation skills
Strong interpersonal and relationship management skills
Knowledge of PPM and other project management tools (MS Project, ServiceNow)
Knowledge of Microsoft Office tools (esp PowerPoint)
Project Management Professional (PMP) or Program Management Professional (PgMP) Certification preferred

Global IT Director Enterprise Technology Architecture Resume Examples & Samples

Propose and set standards for the firms technical infrastructure
Oversee and responsible for documentation of roadmaps, models, communication protocols, and market trends
Develop framework objectives with strict timelines for delivery, organized and multitask on a variety of projects at once
Develop business plans and recommendations for bottoms up change where technology informs the business
Member of GTO Management Leadership Team with focus on long-term technology planning and strategy
Set current state baseline and drive architectural acumen aligned to the IVI CMF maturity model over next 3 years
Establish a team that is culturally and structurally compatible with the company
Review business cases for major change initiatives to ensure alignment to design principles
Review monthly QSRs with continuous focus on technical artifacts to establish a clear & complete view of environment
Serves as ultimate escalation point for enterprise technology architecture topics and issues
Maintain alignment on priorities and deliverables with key business stakeholders
B.A./B.S. degree in IT (advanced technical degree desired) experience in a consulting firm a plus
15 years+ relevant industry experience with diverse IT knowledge and management
Proven track record of successful leadership, planning, management and analysis of complex data required
At least 5 years of experience in a cross-cultural, multi-national environment (through projects or strategic IT role)
IT Architecture and frameworks
Complex estimating, planning and forecasting
Strategic planning and team leadership
Experience in consulting company, or as a consultant, a plus

Global IT Director Knowledge Business Systems Resume Examples & Samples

Content Management – BCG's primary IP repository and all associated capabilities including project capture workflow, sanitization aids, etc
Web Content Management– internal portal capability which currently includes 1600 practice area pages, 200+ office pages, and 400+ internal-facing portals
Knowledge Search – Knowledge search is currently a combination of IBM Watson and Elastic Search with an actively managed set of filters and algorithm / logic for relevancy
Knowledge Analytics – Adobe Analytics is the system of record to capture detailed user experience and usage metrics. Future focus includes predictive analytics and contextual knowledge push
Research Center – An online portal whereby BCG staff have self-service access to market research and competitive intelligence platforms like Factiva or Thomson Reuters. This service includes contract and license management of our market intelligence providers
Request Management – A service BCG's global staff uses to request data research or data analytics activities from dedicated internal groups. These groups use an ITSM platform to assign and track requests
Collaboration – BCG’s communities and collaboration platform management service includes development of a collaboration strategy for BCG consultants worldwide and evaluation, rollout, and ongoing support for collaboration technologies like Yammer, Jive, Slack, mobile collaboration platforms, etc.)
Portfolio Planning / Services roadmap development & execution: working with business stakeholders, develop roadmaps for existing services including any upgrades, enhancements, new feature deployment, infrastructure expansion, etc. Roadmaps will also include prioritized development & deployment of new services. Track critical metrics associated with your services including metrics associated with quality, cost, transaction volume, and any issues associated with your services. Manage plans to optimize your services along these measurements
Business relationship management: Act as a single-point-of-contact for your services
Project Execution: Set up and manage global projects to deliver against roadmap/portfolio – business case development, coordination of relevant resources (internal, as well as vendor selection & management) – ensuring aligned architecture, serviceability, and security
Partner with the business to drive change including training, communication, and sponsor buy-in
Manage a growing team of 22+ FTEs distributed across Boston, Munich, and Delhi. This role requires a proven leader in architecting high performing globally distributed teams
Manage 7-8 vendors with a total of 15-20 dedicated resources across services
Manage a portfolio of initiatives ranging from small, single service updates to large, complex, mult-million dollar business and IT transformation efforts
Stay very current on business and technical trends related to knowledge management solutions, and act as an evangelist for future initiatives
Experience with agile software development methodologies
Experience with collaboration or social community solutions like Jive, Yammer, Slack, Huddle or similar solutions including configuration, setup, features, etc
Experience with Microsoft technologies including Sharepoint, O365, etc
Familiarity with Request Management or Help Desk ticketing systems like Service Now
Familiarity with market intelligence / research solutions a plus

WDC IT Director Resume Examples & Samples

As a leader of a unified team
Manage and lead the team to deploy and support the world-class High Performance Computing (HPC) solutions (inclusive of applications as needed) for the diverse, worldwide team of Western Digital development engineers as part of the Western Digital IT team, with a strong emphasis on Linux/Unix computing solutions. The HPC solutions are deployed on-premise, in colocation centers and in the Cloud. The HPC solutions include both CPU and GPU based computing solutions
Manage and lead the team to deploy and support the world class Cloud Computing solutions for Western Digital worldwide, driving continued OpX improvements and working with end users and development teams to opportunistically leverage the latest cloud capabilities
Be the point contact for Cloud day to day operations related to security, networking, identify management to drive alignment with overall IT strategy
Be the SME/Lead for UNIX/Linux operations worldwide
Manage the engineering application deployment and application support for Western Digital’s development teams worldwide
Define the strategy for the next generation of HPC and Cloud computing operations and applications infrastructures at Western Digital, focusing on stability, agility, security, IP protection, and compliance
With engineering and procurement teams, lead commercial engineering simulation and development application licensing discussions. As a partner and service provider to the engineering teams, drive optimized license utilization
As part of IT, bring best of class enterprise scalable solutions deployments that align to corporate best practices, economies of scale, security and governance
Be an advocate for Open Source HPC and Linux solutions deployment where appropriate and be knowledgeable of relevant Open Source HPC and engineering simulation solutions
Lead by example in the technical areas and if needed be ready to drill into technical issues to recommend the right direction
Establish and maintain a collaborative, team-based cross-functional management approach that fosters engagement, consensus and collaboration
Work with the IT Leadership to support solution development, culture creation and operational efficiencies in alignment with long term planning goals
Engage, coordinate and align with engineering and development teams’ decision makers/leadership to develop a short-term and long-term technology strategy to achieve corporate goals
BS/BA preferred or equivalent experience
10+ years of relevant industry experience, with at least 5 years of hands-on technical leadership and people management experience in IT and/or development teams
Experience with installation, management and use of software such as compilers, scientific applications, batch schedulers, job resource, application license and utilization managers
Experience with the installation, configuration, management, and use of high performance computers such as clusters of Linux boxes, large SMPs and large scale solutions of 1000’s of computing cores
3+ years of direct experience with Amazon Web Services and/or Microsoft Azure environments
10+ years of relevant experience in enterprise level Linux/UNIX systems administration provisioning, configuration, troubleshooting, and monitoring (Nagios, Zenoss, SNMP, Ancible)
Excellent understanding of current methodologies in high performance operations and large-scale implementations
Must possess strong documentation skills and can work with rapid change and fast pace
Proven ability to influence and/or lead high performing/ geographically dispersed teams
Excellent analytical, problem solving, and troubleshooting skills to manage complex process and technology issues

WDC IT Director Resume Examples & Samples

Deploy, build out and support the world-class development processes and tools for the diverse, worldwide team of Western Digital software and development engineers as part of the Western Digital IT team
Lead Western Digital’s software development infrastructure and tools team focused on rapidly providing solutions to Western Digitals’ worldwide engineering and development teams as part of IT
Work closely with software development teams (development, release, QA, production) to constantly look for ways to improve solutions deployed to meet their needs
As part of the IT, bring best of class enterprise scalable solutions deployments that align to corporate best practices, economies of scale, security and governance
Define the strategy for the next generation of world class software development infrastructure at Western Digital, focusing on stability, agility, security, IP protection, and compliance
Lead commercial software development application licensing discussions with engineering and procurement teams
Be the point contact for software development environment operations related to development workflows, security, networking, identify management to drive alignment with overall IT strategy
Be an advocate and SME for good software development workflows inside the unified development environments to best utilize resources and best known methods
Be an advocate for Open Source software development solution deployment where appropriate and knowledgeable of relevant Open Source solutions
Be a member of Western Digital Security Council, representing IT and development environment security needs
Lead by example in the technical areas and if needed be ready to drill into technical issue in order to recommend the right direction
Engage, coordinate and align with engineering and development teams decision makers/leadership to develop a short-term and long-term technology strategy to achieve corporate goals
10+ years of relevant industry experience, with at least 5 years of hands-on technical leadership and people management experience in IT and/or software development teams
Extensive experience in the design, implementation, delivery and support of sophisticated software build/test/continuous release and deployment infrastructure
10+ years of relevant experience in Linux systems administration, provisioning, configuration, troubleshooting, and monitoring (Nagios, Zenoss, SNMP, Ancible)
Extensive experience developing and automating continuous integration/delivery pipelines
Extensive experience in shell scripting/programming, systems automation tools (Salt, Puppet, Chef, FAI, Kickstart, Ansible)
Experience with configuration Management utilities (SaltStack, Puppet, etc), and Source Control (Git, Subversion (ie. SVN))
Must possess strong documentation skills and can work with rapid change and at a fast pace

IT Director Resume Examples & Samples

Manages global SAP delivery and support team. Accountable for the team results and for activities or projects involving SAP delivery teams
Works with Functional IT in the project to provide sizing and costing
Manage Team leaders in each SAP area within the team, inclusive of 3rd party and supplier
Monitor overall performance of team and services provided
Responsible to align prioritization and delivery of overall SAP deliverables based on input from Business stakeholders and functional IT teams
Build successful relationships with key stakeholders in Celestica Functional IT
Work closely with the other platform leads to achieve standardization whenever possible
Responsible for driving continuous improvement
Bachelor’s degree, or consideration of an equivalent combination of education and experience. Additionally, an MBA or equivalent would be an asset
15 years of working experience in large scale electronic manufacturing company or equivalent
Candidate must be a certified SAP consultant or equivalent in one of the following module (in the order of preference) and have good understanding across all SAP modules
Leadership skills, ability to motivate people
Excellent verbal and written communication
Organized and able to meet deadlines

IT Director Resume Examples & Samples

Acts as a single point of contact for IT portfolio for Global Product Line Management team (Senior Vice President and their direct reports)
Acts as Senior Vice President’s staff point of contact for IT issue escalation. Ensures that the appropriate people in IT are working the issue and that the appropriate business team members are kept informed of status
Represent IT within the Global Product Line team by maintaining a high degree of visibility within the business and attending business meetings as appropriate providing a central point of information for all related IT activities
Works with the business vision to develop and define IT enabled projects (define process and systems solutions) that are adequate and appropriate to meet tactical and strategic business needs
Works with the business for project shaping of IT enabled initiatives: requirements elicitation, helps to identify project benefits
Drives consensus for a desired future state that meet the business needs as well as fits the IT architecture and strategy
In conjunction with the key business contact contributes to the business strategy by identifying how IT can contribute to business goals
Acts as IT counsel to the Global Product Line staff
Help to uncover needs that end users would not be able to articulate on their own
Prioritizes and schedules projects
Ensures communication and coordination with leaders of other IT groups
Maintains a detailed knowledge of the key business processes and systems employed by the business
To maintain an up-to-date understanding of both Business and IT strategy
Understand solution and service catalogue
Recognizes the implications of changes in the business and adapts the IT portfolio accordingly
To drive the prioritization of IT projects / IT investments
To support the IT Architect group by making recommendations regarding the fit of new technology to business needs
To support service level discussions
10+ years’ experience in mid-size application delivery or support and including a minimum of 5 years management working experience
4 year University degree in Computer Science, Engineering, or Mathematics
Strong presentation and communication skills
Ability to communicate complex problems in a non-technical simplified manner and in business impact terms
Good project management skills
Subject matter expertise relevant to assigned business area
Knowledge of business processes
Ability to effectively communicate business needs to the technology teams
Excellent analytic skills
Well organized and able to work on own initiative
Good interpersonal and collaboration skills, ability to influence others at multiple organization levels
TEN leadership skills; consulting and negotiating skills
Experienced in business process analysis, standardization, and optimization
Experience with tools like Lean Manufacturing, TMS
Ability to influence business partners
Business case development skills
Excellent written and verbal communication skills in English
Ability to work on multiple requests simultaneously
Ability to troubleshoot difficult problems under time constraints
Ability to communicate in other languages relevant for the region is a plus
Master’s degree desired

IT Director Resume Examples & Samples

Collaborate and align with business priorities at segment and enterprise levels, to drive top line growth and improving EBIT. Manage to budget
Drive CVS.com technology solutions, vendor selections and delivery approaches
Drive strategic vitality of technology organization by focusing on business relationships, product roadmaps and capability maturity
Partner with business leaders to understand and clearly define needs, establish priorities and balance appropriate expectations for Digital Enterprise products and capabilities
Own cost, quality and timeliness of deliverables across a portfolio of such projects from planning through customer acceptance phases. Analyze the impacts of changing priorities and balance resources appropriately
Partner across multiple internal (Enterprise Services, IT infrastructure, Finance, Marketing, etc.) and partner organizations to assure successful implementations and effective operations
Define best practices and provide input into the overall technology delivery model for Digital assets
Lead a large scale, high-performing technology organization that follows best practices for high quality, scalable, performance tuned software
Ensure all applications have successful disaster recovery plans, pass all audit and compliance requirements and guarantee the highest level of security for our members, clients and our company
Ensure all applications are monitored for health and performance and are producing associated KPI analytics

IT Director, Digital & Marketing Systems Resume Examples & Samples

Partner closely with all Marketing technology teams to develop strategies for enterprise-wide marketing programs. Identify marketing systems opportunities and efficiencies in marketing business operations, develop and communicate a clear path to resolution and lead a team through successful execution of plan
Single point of contact for all marketing-technology needs. Design and development of innovative marketing systems solutions using latest web design features, user experience techniques, mobile capabilities, data visualization features, tight integration with the Aspen’s development standard and architecture
Lead and direct marketing technology vendor teams to ensure strategic initiatives are met and KPI’s are delivered
Collaborate with IT Directors, IT Managers, Project Managers and Business Unit leaders for all marketing technology projects
Lead direct reports through coaching and developmental feedback; ensures development plans are in place
Lead teams through the development of strong working relationships and alliances within the company. Lead cross-functional team within IT and across all business departments
Demonstrate a personal acceptance of change and the ability to adapt and drive change throughout the organization
Master's degree preferred. Bachelor's degree in Marketing, Business, or Business Intelligence or equivalent combination of education and related work experience
Minimum 10 years' experience in marketing operations and technology such as Software technical architecture, application development, content management, information analysis, database management, business analysis within a multi-tier organization
Minimum 7 years of experience with leading .NET web application for public facing environment using latest tools and technology
Minimum 5 years of experience with implementing content management solutions, structured Database platforms such as SQL Server 2014, 2016 and any cache management solutions such as redis, couchbase etc
Deep knowledge and understanding marketing platform infrastructure, cloud providers, contracts, SLA’s
Successful track record of leading a team of marketing technologist and 3rd party vendors partners
Excellent financial planning and budgeting experience
Cross-functional leadership experience with a demonstrated ability to build and lead cross-functional teams. Experience interacting with IT to successfully launch initiatives preferred
Experience leading during organizational change management preferred
Ability to think creatively to come up with new solutions
Good understanding on the digital marketplace, technology trends, and developments
Strong analytical & problem solving skills Ability to adapt to changing priorities and requirements, including the ability to multi-task and juggle many competing priorities and deadlines
Excellent teamwork skills, with the ability to effectively interact with all levels of management
Strong written communication and oral presentation skills

IT Director Resume Examples & Samples

Experience with manufacturing, ideally in the Industrial Electronics and Electrical Equipment industry
Project Management Certification (PMP)
Proven experience in IT application, data, mobility, digital, information and infrastructure planning/development
Strong experience in Oracle EBS and CRM solutions
Experience with Microsoft and Manufacturing/Plant Floor solutions
Experience implementing cloud based solutions
Experience within Digital and Information Management and Enterprise Architecture

Global IT Director Enterprise Architecture Resume Examples & Samples

Leading the creation and evolution of the EA function, including the coordination of an appropriately balanced pursuit of enterprise business, information, technical and solution architecture viewpoints
Understanding, advocating and supporting the enterprise's business and IT strategies
Leading the identification and analysis of enterprise business drivers to derive enterprise business, information, technical and solution architecture requirements; analyzing industry, technology and market trends to determine their potential impacts on the enterprise
Analyzing the current business and IT environment to detect critical deficiencies and recommend solutions for improvement
Ensuring that the optimal governance structure and compliance activities (such as handling waivers) are associated with EA compliance
Leading the development of an implementation plan for the EA, based on business requirements and IT strategies; overseeing EA implementation, ongoing EA refinement activities, and the documentation of all EA design and analysis work
Consulting with program/project teams to fit solutions to architecture across all viewpoints
Identifying organizational requirements for the resources, structures and cultural changes necessary to support the EA
Promoting the EA process, outcomes and results to the organization, including the enterprise's IT and business leaders; this includes assessing (through appropriate metrics) and communicating the achievement and impact of the EA, as well as leading the development and execution of an EA communication and education plan
Creating a less complex, scalable and agile target architecture
Developing a high performing enterprise architecture team and network
Acting as an expert advisor and mentor to IT leadership and management team on latest architecture principles and approach
Knowledge of all components of a holistic EA
Basic knowledge of financial analysis and models
Familiarity with basic graphical modeling approaches
Experience with cloud based technologies, integrations and design; latest mobile architectures
Expert knowledge of IT solutions in areas such as Collaboration tools, Knowledge management, HR solutions, Finance solutions, Marketing solutions and digital transformation
Proven ability in driving innovation and knowledge of latest emerging technologies
Strong understanding and working knowledge with industry standard enterprise architecture management frameworks (BOST, TOGAF, etc.)
Process-oriented and analytical working style with high IT affinity
Independently resolves complex issues/problems
Appropriately seeks advice and counsel for decisions including key stakeholders

IT Director Medical Devices Russia & CIS Resume Examples & Samples

5+ Years experience leading an IT organization
Deep understanding of business drivers/processes and ability to relate priorities to associated technology investments
Experience working across multiple levels of an organization
Knowledge of technology trends (e.g., digital, big data)
Previous experience driving technology strategy for a line of business
Able to synthesize leadership and stakeholder inputs into decisions,
Able to represent customers/users
Can translate business process needs into IT solutions
Has ability to work at an abstract level and continuously “pivot” to arrive at the highest impact answer for the customerInfo Technology

Global IT Director Mobile Application Center of Excellence Resume Examples & Samples

Create and maintain the Mobile Application Reference Architecture and Playbook
Create and maintain a Mobile Application Service Roadmap aligned to the various Service Owners within BCG who provide dependent services within BCG’s mobile application development stack
Manage a team of Architects that collaborate with the Software Development Leads within the firm to ensure all mobile application development is aligned to the security, serviceability and architecture standards of the MACoE
Prepare and maintain a rolling 3-year strategic roadmap for the MACoE which includes all planning for Run the Business and Change the Business funding requirements
Develop and present business cases to the IT Portfolio Steering Group to request funding to continue to drive innovation in the MACoE
Support all Investment Committee requests by conducting a mobile assessment of all investment requests to ensure sure all investments are aligned to the MACoE framework
Provide a managed service approach to application development efforts to assist teams with mobile application development
Provide an alternative service offering to support a self-service approach to application development efforts aligned to the MACoE
Build and maintain a network of outsourced development partners that are trained on BCG’s MACoE framework and playbook
Conduct audits for any application by BCG for internal use, for Alternative Business Models and Client to ensure all mobile application development is aligned to our MACoE
Evangelize the MACoE Service Category to key stakeholders within BCG and our Alternative Business Models
Coordinate internal and external resources related to Enterprise IT projects
Prepare and control project budgets
Assist in the selection, evaluation and approval of technical standards and procedures
External vendor selection, communication and management
Present and communicate to senior management
Perform other duties as assigned or required
Ensure all projects in the IT Portfolio are aligned to IT PMO staffing process
B.A./B.S. degree or advanced degree knowledge in computer science or related field
At least 15 years experience in software development with at least 7 years in mobile application development
Experience building and maintaining on shore and off shore software development organization
Project Management Methodologies
Project Portfolio Management Practices
Mobile application technologies (iOS, Android, Mobile Device Management)
Security technologies (Identify and Access Management, Mobile Data Loss Prevention and Anti-Virus, etc.)
Service management concepts

IT Director Resume Examples & Samples

Lead & mentor a team of business analysts, application analysts, and IT managers to evolve the Merchandising portfolio team to support upcoming large IT initiatives
Lead the portfolio of merchandising IT projects including large, multi-year initiatives; manage portfolio projects budget, resource, scope and timeline commitments
Plan, manage, and track the merchandising IT portfolio budget including program estimation and 3- and 5-year budget planning activities
Guide the team through the creation of a framework to accept and manage ongoing business demand; establish process and cadence for prioritization and status of demand items with key business stakeholders
Build a high performing team of business analysts with core IT delivery skills and merchandising business acumen; partner across broader IT organization and business teams to optimize NYBO project delivery methodology
Help influence and set strategic direction for the merchandising IT portfolio roadmap; work with business and IT leadership to ensure roadmap alignment and business commitment
At least 10 to 15 years of experience with retail IT (either from IT or business working with IT on project delivery) with progressive responsibility and influence
Broad systems knowledge of major retail applications, with demostrated depth with core merchandising systems
Demonstrated experience in delivering custom development projects using an iterative, incremental delivery methodology such as RUP or Agile processes
Nice to have: Experience in either MDM platforms, merchandise hierarchy transformation, Global Trade Management

IT Director Resume Examples & Samples

Develops and articulates product line vision, goals and business value. Prioritizes and aligns with business and IT stakeholders. Manages project plans, timelines, and delivering commitments
Works with peers on the corporate IT organization and external partners to leverage viable platforms that best meets the needs of 3 channels of generating clinical data to support product value
Builds a very strong team by mentoring, coaching and leading with courage
Bachelor’s degree in the field of computer science or data sciences or health economics required
10 years’ experience managing/directing an IT operation serving clinical operations in medical device and pharma industries required
7 years’ people management experience required
Experience or knowledge of clinical trial management software and operations is required
Has deep understanding of business value and capabilities, and able to relate priorities to associated technology investments required
Experience working with Agile teams is preferred
Master’s Degree in Computer Science Engineering, or Health Sciences Preferred
10% travel may be requiredInfo Technology

IT Director Resume Examples & Samples

Enterprise HR systems (SAP, Workday and CONCUR),
Best of breed software as a service solutions
Deployment of enterprise collaboration tools (Microsoft Office, Sharepoint, Salesforce, etc.)
End User Client Technologies (CCNA Movers, PC, Mobile, Web)
Serve as a trusted advisor to key business groups and their leadership teams, by providing thought leadership, compelling communications and superb execution
Drive technology strategy and execution for the success of a set of capabilities from ideation to delivery. Own a multi-year technology roadmap linked to business value
Evolve our technology and services delivery model to help create business value by enabling work processes, operating efficiencies and technology enhancements
Provide creative solutions and innovative ideas for difficult cross discipline issues
Lead end to end delivery of solutions across the lifecycle: discovery, design/ architecture, development and operationalization in an outsourced model
Enforce IT standards and processes, including standard SDLC methodology when applicable
Perform complex vendor management in delivery of an integrated solution
Ensure alignment with other technologies supported by key partners in Enterprise Architecture and Global IT
Manage multiple projects and budgets simultaneously, prioritize, and proactively communicate issues and decisions
Identify necessary metrics to measure the progress and effectiveness of projects
Inspire and manage highly distributed external teams (contractors, agencies, integrators)
Provide exceptional customer service
Ability to multitask, adapt to changing priorities, be decisive under ambiguity, and meet tight deadlines
Excellent verbal and written communication skills
Aptitude and interest to quickly learn new and emerging technologies
Bachelor’s degree in Management Information Systems, Computer Science, or related field preferred
10+ years managing large scale products or programs, 7+ years in enterprise technology

IT Director Resume Examples & Samples

Four-year college diploma or university degree in computer systems design or computer science, and/or 10+ years equivalent work experience
Proven experience in overseeing the direction, development, and implementation of sound architectural design and operational excellence
Direct, hands-on experience with automated software management tools
Exceptional knowledge of service delivery, as well as successful service level agreement accomplishments
Successful leadership of an infrastructure team
Demonstrated leadership and personnel/project management skills
Ability to perform general mathematical calculations for creating needs assessments, budgets, and so on
Able to conduct research into issues and products as required
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
Ability to present ideas in a user-friendly language
Highly self-motivated and directed
Keen attention to detail
Proven analytical and problem-solving abilities
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Excellent understanding of the organization’s goals and objectives
Excellent listening and interpersonal skills
Ability to communicate ideas in both technical and user-friendly language
Knowledge of applicable data privacy practices and laws
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Occasional evening and weekend work to meet deadlines
Sitting for extended periods of time
Physically able to participate in training sessions, presentations, and meetings
Travel is required

Senior IT Director Resume Examples & Samples

Participate as a member of the senior management team in governance processes of the organization’s strategies for legal compliance
Spearhead a compliance program to achieve legal obligations and business goals by prioritizing initiatives and assessing the evaluation, deployment, and management of current and future technologies
Audit existing compliance practices across the organization; isolate potential risks or liabilities and develop mitigation plans
Develop and communicate policies, procedures, and plans to executive team, staff, partners, customers, and stakeholders regarding technology- and industry-specific laws
Collaborate with the organization’s IT leaders, security, Infrastructure, applications, service management, human resources department, and legal counsel to ensure full legal compliance of company policies, procedures, forms, notices, and materials
Work closely with IT department to develop and coordinate a compliance schedule tailored to the applicable regulations
Devise and implement compliance monitoring of all business partners, associates, vendors, and service providers to ensure that legal obligations are met
Develop and implement a system for tracking, documenting, and investigating all complaints (internal or external) regarding the company’s compliance policies and/or practices
Respond to alleged violations of regulations and company in a manner appropriate to legal requirements
Prepare and deliver – or administrate deliverance of – compliance training and awareness to all staff members, contractors, interns, and consultants
Maintain a strong awareness of legislative changes or amendments to ensure ongoing and future compliance; conduct yearly audits
Advise, counsel, and educate executive and management teams on the relative importance and financial impact of associated laws; recommend changes where necessary
Advocate company’s compliance policies via regular written and in-person communications with company executives, department heads, and staff
Work closely with IT department on corporate technology development to fully secure information and information-processing/gathering systems
Ensure that information security measures and equipment adhere to all applicable laws and regulations
Where required, negotiate with department managers for the acquisition of required personnel from within the company
7+ years direct work experience in an IT project management capacity, including all aspects of process development and execution
7+ years direct experience in software development and supervision
Strong familiarity with project management software, such as MS Project, Agile Jira, etc
Strong familiarity with financial software or systems, such as Oracle EBS
Demonstrated experience in personnel management
10+ years’ experience working in the IT industry and Public companies
7+ years’ experience managing compliance assessments or managing IT functions within a corporate setting
Proven experience developing and submitting audit and compliance reports to governing bodies, legal entities, and/or external authorities
Experience in planning, organizing, and developing information technology policies, procedures, and practices
Direct experience and knowledge of local and federal information technology laws, including SOX, MPAA, PCI
Strong communication skills (both written and oral), particularly with government/legal agencies
Demonstrated ability to apply IT in solving compliance issues
Excellent knowledge of technology environments, including information security, encryption methods, infrastructure, business applications, IT service management systems, and privacy-based solutions
Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems, including Oracle EBS, Hyperion, Cloud Services, enterprise level hardware and storage
Understanding of computer systems and integration capabilities
Superior understanding of the organization’s goals and objectives
Proven leadership ability
Ability to set and manage priorities judiciously
Ability to present ideas in business-friendly and user-friendly language
Exceptionally self-motivated, directed, and detail-oriented
Superior analytical, evaluative, and problem-solving abilities
Ability to motivate in a team-oriented, collaborative environment

Senior IT Director Resume Examples & Samples

Implement Production Assurance processes which include Incident, Problem, Change and Release management across Magellan IT
Implement Production Controls to manage SLAs and contractual commitments across Magellan
Be the SME that drives the automation of these processes on ServiceNow. Work with the IT leadership team to implement and roll out ServiceNow capabilities to all users and
Help us build out the same processes for the hybrid AWS based cloud environment that we will rollout in 2017
Solid understanding of ITIL processes and production operations
An expert in Agile Methods
Experience using SaaS and Cloud based technologies
Solid General Management capabilities including Financial Management, Business Relationship Management, Executive Communications, Organizational Change Management and Large Program Delivery
Health care experience is desired but not mandatory
Influence changes and system enhancements to business processes, policies, and infrastructure to deliver the most effective IT services
Manage the selection, evaluation, contracting and integration of externally available hardware, software, and processes to deliver business solutions
Direct and manage, through analysis, the planning, design, development, testing, installation and maintenance of support systems for both internal/external clients
Select and build strong teams through formal training, diverse assignments, coaching, mentoring, and other team development techniques, along with regular individual and group meetings
Develop tactical and strategic plans to satisfy technical business needs and new business proposals
Manage and develop project cost estimates, benefits, justification and assessment of potential project risks
Manage projects, staff, customer expectations and business priorities to achieve customer and business unit satisfaction
Manage, plan and track all budgets and expenses
Oversee vendor relationships and projects
Direct and manage business process re-engineering associated with existing, developing and implementation of systems
Develops and maintains strong, cooperative relationships with other IT services groups. Shares and establishes best practices experiences and opportunities throughout the organization
Apply Agile development practices in delivery of transformational programs as required

IT Director Resume Examples & Samples

Lead design, build, and delivery of high quality ecommerce solutions; supporting the required B2B ecommerce business capabilities
Oversee Demand Control Processes, Resource Planning/Scheduling, Delivery Monitoring, Financial Control, and Value Measurement of the Cloud Solution Portfolio under management
Partner strategically with the senior business and IT leaders across the Coca-Cola North America (CCNA), Corporate, CONA and other leaders across the Coca-Cola system, to understand the strategic ecommerce goals, align roadmaps, identify the collaboration/sharing opportunities, and drive innovation
Provide subject matter expertise around the design, development and packaging of re-usable ecommerce components and services that could be easily leverage across the system; positioning CCNA as the franchise leader in the B2B ecommerce domain
Implement agile program/project management policies, standards, and procedures to ensure consistent and transparent execution across the portfolio. Provide detailed, accurate and timely updates on current activities to all stakeholders including CCNA CIO & Business Executives
Collaborate closely with CONA and other participating bottlers to understand strategic alignment opportunities, identify dependencies/risks, define mitigation plans, and balance challenging trade-offs between short/long term goals/priorities, architectural decisions, and holistic value across the portfolio
Ensure successful execution of ecommerce strategies, architecture guidelines and standards
Maintain influential knowledge of fast evolving ecommerce trends and solutions offerings across various platforms and bolt-ons
Work closely with various external partner(s) through all aspects of solution delivery and enforce CCNA IT’s governance and controls framework. Simultaneously attain continuous improvements in service delivery and cost effectiveness
Model a culture that improves the organization’s comfort with the speed of change, challenging assumptions, relentless pursuit of improvement – all with a high sense of personal accountability
Serve as a Coach and Mentor within the organization and provide career coaching and direction to team members
Serve as a trusted advisor to key business and IT groups and their leadership teams, by providing thought leadership, compelling communications and proficient execution
Deep and wide familiarity with ecommerce Architecture, System Design and Development
World Class Program & Project Execution: ability to manage the delivery of multiple complex and large scale solution development initiatives (>$5 MM) across different functional/technical areas
8+ years of experience in IT architecture, technical design, and large-scale solution delivery. 7+ years of increasing managerial responsibility
Comfortable and confident when speaking with clients as a technical expert and able to translate technical concepts into simple terminology for business client of various levels
Excellent problem solving skills, including the ability to analyze situations, identify existing or potential problems, and recommend sound conclusions and implementation strategies
Team player with the ability to multi-task in a fast-paced dynamic environment
Experience and passion to work in a fast-paced Agile environment, delivering functional features in small time durations
Experience in designing, developing, testing and deploying applications/systems using agile methodologies and automation tool sets
Passionate about identifying and solving problems for customers with the ability to uncover business needs through direct interaction as well as quantitative or qualitative research to define compelling solutions
Ability to communicate with architects regarding technical design trade-offs including platforms, frameworks, scalability and performance
Proven ability to manage complex processes and drive continuous process improvement
Foster a metrics-driven culture to drive accountability and transparency
Self-starter, self-confident and assured in personal abilities
Project management certifications
Consulting experience
Experience with ERP systems like SAP and CRM’s like Salesforce.com
Experience in CloudCraze ecommerce Solution
Continuous Integration/Delivery experience

IT Director Enterprise Architecture & Development Resume Examples & Samples

This position is responsible for all aspects of the Hunter Douglas enterprise architecture and development management, day to day hands on management and execution of the enterprise roadmap, system development, and delivery of IT solutions
Develop overall architectural direction for IT’s technology portfolio, define target state blueprints for business, application and technology architecture
Develop and implement architectural principles, standards, policies and solution governance
Drive smarter technology investments by driving changes in application, process and IT tools architecture
Serve as point of escalation, review and approval for key issues and decisions for all architecture domains
Manage the team of solution architects and developers across the domains in delivery of IT solutions
Manage the Business Intelligence delivery function in delivery of IT solutions
Monitor technology trends and competitor IT strategies
Drive innovative IT developments, share best practice and scale up successful developments across the organization
Develop relationships with key customers and suppliers; identify and sponsor opportunities to collaborate on innovative solution developments
As a member of the IT Leadership Team, contribute to the development of the overall IT strategy
Manage supply for IT solutions and services, and work with Solutions Managers/BRM’s to define solutions and delivery plans
Ensure program milestones and commitments are met according to the program’s critical path timeline
Communicate the architecture principles and development standards to stakeholders in IT and the business and secure support for them
Manage the development (SAP, EDI, 3rd party, SAAS, and Integration) and solution delivery process
Rapidly translate early stage concepts developed by the Business Systems team into rough order of magnitude estimates to help with scope and shape the project/program portfolio
Expert knowledge of information technology solutions, technology trends and IT marketplace
Expert knowledge of SAP Solution Development (ABAP, HANA)
Strong knowledge of IT design, testing, and documentation methodologies (Agile, ITIL, etc.)
Strong knowledge of IT vendor strategies
Strong knowledge of meeting management and team leadership
Strong knowledge of project management tools, techniques and processes
Knowledge of integration platform experience (ie. PI/PO, BizLink, etc.)
Knowledge of SAP BW/BI
Knowledge of process design and modeling
Ability to manage large project implementations in the SAP ERP space
Ability to manage off-shore development partners

IT Director Data Engineering Resume Examples & Samples

Build a culture of learning and innovation with the ability to learn new data technologies / practices and spearheading adoption within the organization
Build a vision for data infrastructure at Voya to help the business insights, product analytics, data science and all business functions to use data to drive decisions and build new products
Bring a passion to stay on top of technology trends, experiment with and learn new technologies, participate in technology communities and act as an internal mentor to users of these platforms
Collaborate with executive team and cross functional leaders to explore and leverage new data technologies to build products and improve our operations
Facilitate the establishment and execution of the Strategic roadmap and vision for information delivery and management; including the data warehouse, big data, BI & analytics, content management and data management
Architect target architecture and strategy for key business initiatives
Apply business strategy while driving technology strategy, balancing short term and long term needs to ensure that the Data engineering architecture can scale and evolve accordingly
Experience leading transformation from traditional to next-gen data-analytic technology solutions
Provide technical leadership in design, implementation and support of the core Data Engineering services that are highly reliable, flexible, scalable and cost effective
Develop, support, and communicate core data engineering policies, standards, guidelines and procedures
Establish proper monitoring, measuring and reporting of service performance against Service Level Objectives, customer satisfaction and financial efficiencies
Ensures delivery success with strong focus on customer service and partnership development
Manage all levels of support for implementations and operations
Improves, optimizes, and identifies opportunities for improved development and delivery
Supports continuous process improvement and innovation
Manage risks, assessing gaps/opportunities, and implementing action plans to mitigate risks, when applicable
Effectively communicate project status to management and other stake-holders as appropriate
Hire and grow the data engineering organization
Lead data engineers to architect and deliver the solutions that fulfill the Business information needs and align with the information vision and strategy
Manage, develop, coach, motivate, energize, and inspire members of the Data Engineering Team
Provide advice, guidance, direction, and authorization to carry out major plans and procedures to ensure schedule attainment, process adherence, and performance and budget targets are met
Build trusted relationships between Data Engineering Team and all other Voya IT teams
Promote a culture of collaboration and teamwork across organizational boundaries
Manage relationships with key third partners (e.g., Cloudera, Oracle, Tableau)
Work with technology vendors to ensure that all platforms and software are working at optimal levels and explore the use of new features to increase its value
Bachelor's degree and/or Master's degree in Computer Science
10+ years of industry experience of increasing responsibility running engineering teams
Deep knowledge on building with, integrating, and operating big data or Database technologies
Significant experience building scale-out data platforms and services for the full data lifecycle
Prior leadership experience managing a number of development teams concurrently as well as multiple, competing priorities simultaneously
Multidisciplinary experience overseeing software development, program/project management and QA
Experience architecting and operating large scale systems
Candidates must think and innovate at scale
Experience with two or more vendors in any of the following areas including; SQL Server, Oracle , Hadoop, SAS, Tableau, SAP Business Objects, and other Analytics Vendors with BI components
5+ years managing organizations larger than 20+ people while still remaining in touch with the critical details
5+ years directly managing organizations of engineers
5+ years interacting regularly and directly with senior executives
Proven ability to lead cross-functional teams through influence versus direct management
A history of strong relationships building both internally and externally
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution

IT Director Architecture & Development Resume Examples & Samples

Collaborate and partner with Senior Leadership in RCM, Corporate Operations and IT Leadership along with Business Analysts, QA and Infrastructure teams to lead a very large multi-million dollar project
Identify and communicate engineering and infrastructure tradeoffs and choose appropriate technologies while working to solve complex problems with the diagnostic laboratory ecosystem
Demonstrate experience leading successful development efforts utilizing Agile methodology best practices
Promote sharing of domain expertise and knowledge across the team
Mentor employees in coding and development skills
Attract, select, and retain a talented team
Complete talent and performance management for the Phoenix team
Vendor selection and management along with associated agreements, statements of work, etc
Demonstrated knowledge in

IT Director, Financial Systems Resume Examples & Samples

Provide strategic and operational oversight for our financial systems
Work closely with business leaders to develop short and long-term strategies
Manage business expectations, resolve conflicts, and keep businesses aligned
Execute effectively on 6 month and 1 year roadmaps
BS/MS in Computer Science or equivalent experience
Subject matter expert of finance functions including accounting, billing & revenue and planning
Ability to thrive in fast paced environment and deal with a high level of ambiguity
Ability to lead effectively through influence

IT Director, Services Resume Examples & Samples

Coordination and partnership in the problem management process between customers, field service personnel, and IT teams to investigate and recommend solutions
Work closely with our network Operations Center (NOC) to ensure the continuity of operations and coordination of communications with end users to support incident resolution
Focus on leadership and continuous development of staff to promote technical and customer service excellent and consistent evaluation of and feedback to personnel to ensure efficient operation of ESD function and promote employee engagement
Monitor budgets and expenses within department and accountable for meeting budget goals, including - training, vendor and labor management as well as ESD technology tool optimization and maintenance
Provides expertise to departments regarding policies and procedures, problem resolution, and methods
Provides day-to-day leadership, management, and mentoring as required of department managers and supervisors
Oversees project management for application implementation, intergration, and enhancement in support of ESD operations
Ensures successful delivery of operational service levels
Drives down the cost of the ESD service and support while improving quality by implementing standard process for the EST function and operation (ITIL, Training Programs, project management, etc.)
Acts as a change agent to implement and manage quality improvement processes in service delivery management
7-9 years
10+ years

IT Director, Customer & Professional Services Resume Examples & Samples

Demonstrates the ability to think strategically and envision what the company’s technology and information needs might be in the future. Engages actively as a member of the Global Customer Services senior leadership team(s) to champion the co-creation of business capability driven roadmaps to exploit innovation and continuous improvement opportunities with people, process, technology and information
Stays abreast of business, leadership and technology trends and has a demonstrated track record of influencing others to successfully tackle challenging business problems by applying new ideas and lessons learned
Provides leadership for and builds a skilled IT team capable of partnering with cross-functional / geographic leaders and teams with accountability for ensuring technology and information products, services and experiences empower their stakeholders to compete and win in the marketplace
Establishes a predictable track record of agile and cost effective delivery of measurable business outcomes resulting from disciplined management of the IT investment portfolio and a focus on scaling the business while minimizing technical debt
Accountable for ensuring that technology and information services and experiences are consistently delivered in accordance with Workday policies, regulations and agreed expectations
Engages as appropriate with Workday prospects and customers as a Workday “1st and Best” advocate and as a thought leader for best practices in IT
Functions as an advocate for the Workday Culture. Provides inspiration and leadership to IT staff and demonstrate the characteristics of a leader that build respect within and for the IT team. Fosters an expectation of excellence by serving as an effective role model and establishing clear expectations and metrics for performance evaluation and staff development
Partners with Global Customer Services leaders and Finance to oversee the development of operating and capital budgets in support of agreed strategy including short- and long-range goals and tactics. Regularly reviews operating plan and budgets
Established trusted and collaborative working relationships with external business partners, technology providers and vendors. Effectively manages budget and vendor relationships for all areas of responsibility. Partners with internal teams to negotiate cost-effective, compliant contracts and for ongoing stewardship throughout the lifecycle of technology, platform or service use

Engineering IT Director Resume Examples & Samples

18+ years of total IT experience that includes computer operations management, multiple roles in systems implementation, supervision of technical personnel, architecture, security/compliance, business-wide strategic planning and budgetary responsibility
10+ yrs experience leading highly technical IT teams supporting semiconductor design engineering teams large EDA design environments
5+ yrs experience managing an IT organization of 80+ non-matrixed employees
18+ years of total IT experience that includes computer operations management, multiple roles in systems implementation, supervision of technical personnel, architecture, security/compliance, business-wide strategic planning and budgetary responsibility 10+ yrs experience leading highly technical IT teams supporting semiconductor design engineering teams large EDA design environments 5+ yrs experience managing an IT organization of 80+ non-matrixed employees Solid knowledge of ASIC design flows and methodologies Verifiable track record of effective leadership which includes strong strategic thinking and successful execution Exceptional interpersonal and communication skills. Must be able to explain technical concepts and analysis implications in a clear manner to a wide audience Ability to establish immediate credibility at all levels, inside and outside the organization. An established track record of achieving strong internal and business unit leadership satisfaction Experience leading as well as participating in global technical teams and projects Proven record of establishing collaborative partnerships with cross-organizational and business unit leadership Experience working with IBM Platform LSF, Univa Grid Engine, or similar DRM technologies

IT Director Resume Examples & Samples

Oversee, define and drive the BDUK IT strategy and roadmap, in conjunction with Enterprise IT, to deliver stable, predictable and cost-effective (to budget) IT services
Deliver a world-class and customer focussed internal IT function to the organisation, and evaluate opportunities to broaden focus as required
Work in partnership with Boeing Information Services (BIS) leadership to ensure BIS is an effective supplier of services to customers
Liaison with Boeing Enterprise IT to ensure compliance with Enterprise IT standards and processes where appropriate, and that Enterprise IT is an effective supplier of IT products and services to BDUK
Develop reach across links with the Enterprise in terms of business development, IT collaboration and sharing best practices in both directions
Participate as an active member of the BDUK, BIS and Enterprise IT leadership teams
Work with the BIS leadership team and Enterprise IT teams to identify synergies and efficiencies between teams
Identify and spearhead opportunities to work in partnership with other Boeing entities, businesses and support functions
Resource manage assigned and enrolled IT resource, ensuring that resources are appropriately planned and prioritised
Manage and oversee the implementation of new IT capabilities, including the implementation of new ERP, business and information management applications
Work with Supply Chain Management to manage external suppliers and their deliverables
Work with Security and other functions to define and implement enhanced information management, governance and security systems and processes for Boeing in the UK and ensure all appropriate accreditations are achieved and maintained
Proactively engage with the business to anticipate and identify business requirements for IT and manage conflicting priorities through chairing and promoting the IT Steering Committee
Keep abreast of new technologies and initiatives in the IT industry through proactive engagement both within the Boeing Enterprise and externally with industry bodies and suppliers, and proactively identify, propose and promote the adoption of new technologies within the business
Manage, optimise and develop the current IT estate, including the UK classified national network and data centres, and drive through current and future IT initiatives to ensure the Boeing UK classified network is seen as the exemplar within the UK Defence and Security industry
Strategic agility – ability to work in a fast moving and ambiguous environment
Establish strategic direction - maintain a highly energized and innovative organization, providing the resources necessary to effectively and efficiently carry out the strategies and plans noted
Cross functional partnerships – identify, analyse and develop partnerships through collaboration and facilitation
Customer Focus- develop and maintain customer relations with internal stakeholders. Actively seek information to understand customers’ circumstances, problems, expectations and needs
Building A Successful Team - People management skills and a proven track record of building and managing an effective team, motivating others, promoting a productive work environment, listening to others and managing performance
Excellent communication and interpersonal skills are essential to develop customer relationships and work directly with executive management
Continuous Improvement – a track record of delivering year-on-year sustainable business improvements
Decision Making – ability and willingness to make timely yet well-informed decisions regarding business strategy, direction and tactical delivery
Programme Management – a proven track record of programme managing programmes of work on time and to budget, and managing multiple concurrent projects and programmes
Experience of delivering and developing a customer focused IT function
Degree level qualification (or equivalent)
Ability to perform under pressure and to work in a global, matrix style environment, with constantly shifting priorities and requirements

IT Director Resume Examples & Samples

A minimum of a Bachelor’s Degree is required; A Bachelor’s Degree or higher in the field of computer science or business administration is preferred
A minimum of eight (8) years of managing an IT operation is required
Deep understanding of business drivers/processes and the ability to relate priorities to associated technology investments is required
Significant experience working across multiple levels of an organization, knowledge of trends (e.g., digital, big data) is required
Expertise in helping to drive adoption to improve IT and business experience
Experience in directly managing people and/or virtual teams is preferred
Ability to manage high level of complexity, as well as the ability to be comfortable operating amongst other commercial stakeholders is required
Influencing skills are also required as we drive the required change that comes with the Transformation initiative
The ability to work at an abstract level and continuously “pivot” to arrive at the highest impact answer for the customer and the ability to represent customers/users and translate business process needs into IT solutions are required
Knowledge of the Commercial Operations space, related capabilities and processes is preferred
Business experience in the Commercial Area (namely Commercial Operations) and technology leadership experience in this space is preferred
A strong understanding of product development lifecycle, knowledge of healthcare, management, and budgeting are all highly preferred
Excellent written and oral communication skills, interpersonal skills, strong negotiating skills, and the ability to motivate in a team-oriented, collaborative environment with exceptional service orientation are all requirements for this position
Must have the ability to create context around key business drivers and strategic plan and present ideas in business-friendly and user-friendly language preferred

IT Director Resume Examples & Samples

Evaluate, recommend, implement, and maintain reporting and analytical tools
Create and manage BI strategy and implementation project roadmap, including creating, reviewing, and gaining approvals for programs and projects to deliver Business Intelligence and Analytics technology solutions, in alignment with strategy, which allow the business to fully realize the business value potential of our data
Lead the design and implementation of all BI projects, ensuring that these solutions align with the organization’s strategic direction and technology standards
Manage the design, development and maintenance of CRM database, data marts and campaign management tools
Manage the design, development, and delivery of self-service infrastructure and business intelligence (BI) content including reports and dashboards to business professionals using the IBM Cognos BI
Direct the progress of all projects within the BI portfolio working with PM-s, business stakeholders and BI/DW team
Partner with other IT cross-functional directors and managers across infrastructure, security, and other teams to communicate support expectations and align resources
Develop a deep understanding of the company’s business processes and enabling solutions
Analyze, scope, architect, support development, support testing, and deliver integrated, scalable Data warehouse and CRM DB solutions aligned with high-level corporate objectives and transformation roadmap
Bachelor’s degree in computer science, information systems, or related course of study required
10+ years of related Business Intelligence and Analytics and reporting work experience, including 5+ years in a leadership role
Experience developing BI and Analytics strategy and requirements, including demonstrated success working with senior executives
Experience implementing solutions using advanced visualization tools and applications (e.g. Tableau, Qlikview, Cognos, Microstrategy etc.)
Experience in Cognos Query and Reporting Tools, Cognos architecture
Experience with other analytics platforms, technologies, and languages such as: Hadoop, Netezza, Postgres etc. a plus
Experience working with CRM databases and applications a plus
Experience working with Campaign management tools like Unica, IBM Business rules engine(ODM) a plus
Experience working with Marketing technology and services company like Acxion, Epsilon will be a plus
Retail industry experience a plus
Strong understanding of SDLC and a passion to move the team towards a more process oriented environment
Strong understanding of business intelligence concepts including data analysis, data mining with experience in applying these concepts in data warehouse environments
Extensive knowledge of data architecture, database design, data model and data warehouse design considerations
Well versed in advance SQL and PL/SQL
Must have keen ability to thrive in a fast-paced, dynamic environment with shifting priorities
Demonstrated ability with strong teamwork, attention to detail, and communication skills
Strong understanding of relational databases with experience in implementing BI solutions on these platforms

IT Director Resume Examples & Samples

Supports strategies to minimize net credit losses by maximization of dollars recovered from written-off accounts (outside collection/repossession agency/attorney management). This includes assisting with on-boarding new vendors by requesting and organizing information associated with the RFP process
Delivers continuously improving year on year expense results by improving processes and increasing productivity
Builds solid peer-to-peer relationships in a team environment to meet operational needs
Communicates effectively and clearly on a daily, weekly, monthly basis with outside vendors to provide exceptional customer service regarding routine requests
Supports rigorous quality, control and compliance programs to include an ongoing control/compliance self-assessment process
Performs data entry, system coding, inventory audits, reconciliations, etc. to ensure alignment between vendor systems and Ally systems
Responds promptly to vendor requests (information, data, letter generation, etc.) on an as needed basis
HS diploma or equivalent required
0-2 years experience in financial services or similar industry
Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience
Basic knowledge of general/standard office and administrative procedures and methods
Basic data entry and word processing skillsOral and written communication skills sufficient to provide routine information, greet visitors, answer inquiries, and refer calls
Computer skills sufficient to prepare policy manuals and enter data on spreadsheetsIn limited subject areas judgment is required to determine the applicability of guidelines or policies to specific situations
Some ingenuity and initiative required to collect information, coordinate activities with others, and resolve routine and/or factual problems

IT Director Resume Examples & Samples

Responsible for Supply Chain project portfolio including warehouse management and transportation management
Build high performing team of managers, analysts, and contractors by managing workload, delegating projects, training and developing the organization through hiring and coaching
Partner with Supply Chain business leads to understand business needs and to ensure system requirements are met
Project Delivery: Coordinates project teams efforts in the support of existing production systems and in the execution of new supply system projects, ensuring that
Five years of direct personnel management and proven ability to develop and inspire team members
Broad knowledge of supply chain processes, major supply chain applications, and key platform vendors
Demonstrated experience in the successful implementation of strategic, large-scale supply chain business applications
Strong communication skills both written and verbal and ability to effectively operate with VP and above executives
Technically competent in supply chain systems

Senior IT Director Resume Examples & Samples

Develops an IT strategy and roadmap for Global Regulatory Affairs aligned to the Janssen and J&J business objectives and the IT strategy
Collaborates closely with architecture to build roadmaps, ensure end to end process and data flow and evaluate potential technology partners
Advises and influences senior management on the marketplace evolution and potential application of information and technology, aligned to the overall R&D IT strategy
Builds superior skills within a strong overall team, owning performance management, talent development and succession for his/her area of responsibility and contributes to the same for the broader R&D IT group
Represents Janssen IT and J&J in relevant industry groups and provides a key interface for external IT/informatics partners, collaborators and thought leaders
Ensures compliance, audit readiness and operational stability of the Global Regulatory Affairs application landscape
Addresses complex problems with broad implications for IT architecture, balancing the often competing needs of standardization and innovation
Makes decisions regarding resource alignment/dedication and prioritization (people resources, dollars/funding, project criticality) and communicates rationale back to the business
Applies compliance requirements within scope of responsibility, provides documentation as necessary, and participates in compliance activities as required
In close partnership with senior business stakeholders, manages governance processes and resources, and will consistently influence, match and prioritize complex demands on multiple informatics and IT services to maximize value to the business
Deep knowledge of the pharmaceutical business and prior leadership in information and technology support in this domain
Deep knowledge of Regulatory Information Management needs including Product & Lifecycle registration, submissions tracking & management, data standards, labelling, content management and health authority communication tracking
Deep knowledge of computer systems validation requirements and all necessary compliance requirements for workflow, reporting, and information custody for medicinal products companies
A driver of improved business operations who utilizes robust project management to ensure timely delivery of projects that achieve expected benefits
A strategic thinker with good technical knowledge and excellent communication and leadership skills, used to influence decision making with business leader
A business strategist, pragmatic as needed but capable of innovative thinking relative to new and emerging technologies and analytics, and capable of applying innovative capabilities where appropriate
An IT pragmatist, who knows when to leverage corporate infrastructure to deliver upon traditional needs as well as unlock opportunities for innovation from technology
A flexible leader that thrives in a rapidly changing technology and business environment while scaling for excellence and global expansion
An authentic leader committed to diversity and the practices that create a passionate, energetic and rewarding work environment, with the ability to inspire a diverse, multi-generational workforce and that recognizes and rewards collaboration, performance and inclusion
Strong understanding of technology trends and the potential impact on the J&J system portfolio
Strong understanding of the business and its operating environment (e.g., trends, competitors, compliance landscape, and regulatory environment)
A minimum of a Bachelor’s degree or equivalent and 8 years of related experience in regulatory or clinical development operations IT applied to a pharmaceutical or contract research organization setting
Strong knowledge of the medicinal product R&D and commercial business and prior leadership in information and technology support in this domain, with demonstrated experience driving new system implementation is required
Strong knowledge of regulatory reporting processes, computer systems validation requirements, and all necessary compliance requirements for workflow, reporting, and information custody is required
Strong communication skills, and strong relationship development and management capabilities in a global setting is required
Knowledge of current and new technologies & their applicability to the business is required
Strong knowledge of analytics opportunity and principles and practical application, including various data standards is required
Experience managing matrixed, consultant, and internal and external technical personnel in a fast-paced, complex, global project environment is required
Experience managing global business priorities and projects across multiple business areas is required
Strong business process knowledge, and a demonstrated capability to apply technology solutions in addressing complex, global business issues is required
Outstanding oral and written communication skills are required
The ability to work in cross functional teams and lead and manage individuals with multidisciplinary backgrounds is required
A thorough understanding of: 1) methodologies for system design, development, and implementation; 2) all phases of the Project Implementation life cycle; 3) validation and regulatory requirements is required
Experience in the use of Agile methodology, process engineering and prototyping tools is preferred
Up to 15% travel (domestic & international) is required.IT Management

IT Director of Customer Experience & Innovation Resume Examples & Samples

Lead our Tech Foundry teams within our Solaria Labs focused on innovation
Manage and oversee successful delivery of multi-year, multi-phase program-scope, budget, timeline, and quality
Partner with the business to lead the definition of the overall program strategy and approach
Provide direction and leadership to both direct and matrixed project managers and teams
Oversee and provide direction to various IT vendors, consultants, and contractors
Prepare and present program-level communications for executives and stakeholders
Accountable for identifying and fulfilling all staffing needs for program. Hire and manage staff
Define performance objectives and development plans for team members and ensure alignment with program and department objectives. Appraise and evaluate team and individual performance and make compensation recommendations; oversee the appraisal process
Ensure project is compliant with Liberty Mutual and US Consumer Markets Information Technology methodology, security, and audit policies
Lead annual planning and budgeting for assigned programs. Maintain accurate monthly program forecasts; reconcile and communicate any variances
Strongly influence the development of the program vision, critical success factors and operating plans; develop and communicate department vision, strategy, critical success factors and plans
Identify and drive organizational, process and tool improvement activities which enhance overall effectiveness
Ensure system, technical and product architectures are aligned with business objectives
Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred
Generally more than 10 years related experience with 5 years in leadership role
In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities
In-depth knowledge of business operations, objectives and strategies
In-depth knowledge of project planning methodologies and tools and IT standards and guidelines
Advanced knowledge of management concepts, practices and techniques
Ability to promote a team environment consisting of several teams
Highly developed negotiation, facilitation and consensus building skills
Highly developed oral and written communication skills; strong presentation skills

Associate IT Director Resume Examples & Samples

Leading the application support team in a customer facing role in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work
Liaise with customers and establish strategic partnership with them and manage customer engagement in Support and Operations
Contribute to implementation of Application support strategy on a regional basis and implement objectives, as appropriate
Ensure support team members have a consistent understanding of PV processes, Safety systems and Quintiles policies
Provide technical/functional leadership in the application support function and in planning and deployment of new releases for our PV platform
Ensure all IT activities conform to IT security standards and Quintiles Safety systems policies, and that all data and systems are properly protected. Ensure proactive monitoring exists to detect any quality issue and any issues with privacy and compliance whilst maintaining customer confidentiality at all times
Perform other duties as required to ensure efficient and effective operations for Argus Safety Systems support
Triage and perform RCA on complex business and system problems
Strong staff management skills and the ability to effectively manage virtual teams
Hands on Experience with Argus and other PV platforms
Experience with Drug Safety Regulatory reporting requirements and PV practices
Experience with OBIEE reporting and SQL/PLSQL
Bachelor’s Degree in Computer Science or related field; with 10 years IT experience including previous leadership experience or equivalent combination of education, training and experience

IT Director of Solution Architecture Resume Examples & Samples

Play a prominent role in the vision, architecture, and delivery of the service offerings
Manage project tasks and timelines between client and internal resources as necessary
Manage teams responsible for deploying, operating and supporting a range of business enabling technology (end user computing platforms including mobile technologies), response to service requests, provides support in facilities related changes (moves, expansion, etc.) in multiple locations for the enterprise
Evolves all aspects of the Service for the enterprise and collaborates with other IT teams providing similar function for companies within loanDepot
Manages licensing, products and services for area of responsibility, effective in vendor and contact services management
May lead enterprise IT initiatives such as emergency response, security, new technology rollouts; ability to effective handle incident management and escalations
Budget, track and forecast spend; evaluate new technologies
Leads the hiring, development and organization for an enthusiastic team of technical professionals
Plans and communicates site requirements for scalability, schedules resources and provides leadership in changes
Prioritizes and schedules work queues, measures quality of services and validates business satisfaction levels
Engage with IT leadership and other functional areas to define loanDepot's long term security strategy
Define requirements, standards, solutions, roadmaps, metrics, and policies for the enterprise
Lead product selection efforts, including defining evaluation criteria and test plans
Participate in the transition of solutions to production including runbooks, training, monitoring, controls, and incident response
Review new systems designs and major infrastructure modifications prior to implementation
Stay current in the latest developments in their specialty area including new standards, products, threats, and vulnerabilities
Assure that solutions comply with policies, standards, and controls
At least five years progressive experience and at least three years recent and relevant experience in an information systems management role (with direct reports) having responsibility for engineering, architecture, development or support
Documented working experience with Wintel Environments, Microsoft SQL Server and Microsoft Exchange, Internet Information Server and other applications
Deep experience in infrastructure design and operations including servers, storage, networks, monitoring, security and identity/access management technologies
Experience with Microsoft Windows configuration, installation, maintenance, support and troubleshooting of TCP/IP networks, microcomputers and other systems; knowledge of network hardware, client/server technology, remote access technology, and Internet/intranets
Industry certifications such as CISSP, CNE, CNA, CCNA or CCDA, ITIL Foundations, MCSE or MCP certification preferred
Extensive experience working with storage, server, network, authentication and security technologies within a Wintel/Vmware/Cisco environment
Strong preference for experience with devops, software defined infrastructure and restful APIs. Proficiency with scripting languages (PERL, Python, Powerscript) and server-side APIs (REST / XML / SOAP). Solid understanding of agile development, devops and testing methodologies
Solid understanding of operations and support processes and ITIL and NIST frameworks
Technical background including a BS degree in CS, CIS, or related discipline. Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position
Expert knowledge of industry standards and best practices as well as more general knowledge such as ITIL, NIST, Agile development
Strong preference to candidates with experience with AWS, VMware, Azure, Dockers, and Open Stack
Experience in program management from requirements definition, design, build, and deploy
Strong project and vendor management skills
Highly motivated, goal driven self starter with strong sense of ownership and accountability
Must be able to communicate across all levels of the organization from non-tech end user to c-suite
Experience with administration of virtual environments: VMware, Virtual Networking, EMC storage, Hyperconverged infrastructure, AWS, Citrix
Solid knowledge or expertise with Enterprise infrastructure components: DNS, AD, Radius, Kerberos, NSX, PKI Management, and IAM
Expert knowledge of cybersecurity concepts covering network through application layers. Solid understanding of threats, exposure vectors, exploit tactics, software and infrastructure information security best practices
Expert knowledge of protocols underpinning the web: TCP/IP, HTTP, SSL/TLS, BGP. Must be able to intelligently dissect and discuss all 7 layers of the OSI stack
Experience in the design and deployment of end user web access and control infrastructure
Scripting experience with at least one of: Perl, Python, PowerShell
Deep understanding of infrastructure and application monitoring concepts and technologies
Ability to engage in detailed technical discussions, strong analytic reasoning and problem solving skills
Strong time management, research, and troubleshooting skills
Excellent written and verbal communication skills. Confident speaker with ability to present, interact, and connect with executives, engineers and technical contacts. Ability to understand and articulate complex concepts in a clear and concise manner
Strong personal desire to improve and expand industry-related knowledge

Cluster IT Director Resume Examples & Samples

This person will advise and provide guidance to business on product roadmap and release content and corresponding implementation plans
This person must understand the release planning process in close collaboration with regional IT functions (CoE)
Furthermore, this person will be held responsibility for the deployment of strategic transport products on customer projects
Works with business experts and suppliers to ensure that the scope of the releases is defined properly and aligned to support business requirements
Gather regular updates on the overall roadmap status to management and sponsors
Be on top of product release; understand cost implication and potential cost allocation to business owners and customers
Responsible for ensuring business requirements are supported by strategic products
Represents Singapore Cluster IT and will be key point of contact for CoE to address business priorities
Ensure the given release process is structured and able to address business requirements
Management of resource constraint
Develop a highly, motivated team with strong product & people management skills sets
Plan, organize, direct, groom the team
Develop IKOs/KPIs with team members and monitor individual performance
Conduct performance appraisal
Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets
Identify training needs and opportunities to develop a highly skilled functional team
Work and manage different groups of stakeholders (management, business analysts, architects and configuration specialists) to achieve common goals
Bachelor’s Degree in IT preferred
Preferably goodknowledge logistics business
Minimum 10 years working experience in a Logistics
Minimum 5 years of strong transport implementation experience
Good understanding of transport solutions & integration in Logistics
Profound knowledge of transport functionality, processes and organization
Excellent business knowledge of logistics solutions
Ability to establish strong working relationships with colleagues in business and suppliers
Results oriented and driven by goal achievement with a strong focus on high quality service performance across different locations with different conditions
Proven ability to adopt product roadmap and the budget
Excellent analytical skills
Excellent people management skills
Strong understanding of commercialization
Ability to work under stress and with tight deadlines
Excellent understanding of the principles of supply chain management and the related supply chain systems
Good communications skills (written and oral) across diverse ranges of differently skilled internal and external resources
Work experience with consulting and software companies
Team Player
Creativity and ability to develop good ideas and solutions to grow transport business
Ability to work closely together with other functional disciplines
Willingness to travel

IT Director Client Engagement Lead for Marketing Operations Resume Examples & Samples

You are passionate about identifying and solving problems for clients. You know how to uncover their needs through direct interaction as well as quantitative or qualitative research. Based on this understanding, you define compelling solutions that address those needs (i.e. critical thinking)
You understand modern web/SaaS technologies and systems. You can have credible conversations with architects about technical design tradeoffs including platforms, frameworks, scalability and performance. You can easily translate these concepts into simple terminology for marketing and ecommerce business clients
You know how to move a diverse group toward an objective. You have demonstrated that you can work across multiple teams including areas like strategy, marketing, finance and legal to ensure the team meets objectives
You are highly productive. You know how to identify the most important issues, prioritize your time and deliver results consistently
You are a leader with the ability to set high but reachable goals, clearly communicate those goals to employees and then infuse the team with a sense of purpose and urgency in attainment of those goals
You are an effective people manager. You know how to nurture talent and bring the best out of our people while assisting in their career growth
You have a very low ego-to-talent ratio. You are great at what you do and confident in your ability to deliver. At the same time, you are self-critical and constantly look for ways to improve your own performance
Serve as the single point of contact for the marketing business, providing thought leadership, clear communications and superb execution
Work with the business to identify technology strategy and needs for new capabilities
Own a multi-year technology roadmap linked to business value
Evolve our technology and services delivery model to help create business value by enabling work processes, operating efficiencies and technology enhancements
Provide creative solutions and innovative ideas for difficult cross discipline issues
Own end-to-end delivery of solutions back to clients across the lifecycle: discovery, design/ architecture, development and operations
Enforce IT standards and processes, including full agile or standard SDLC when applicable
Perform complex vendor management in delivery and operations of an integrated solution
Ensure alignment with other technologies supported by key partners in Enterprise Architecture and Global IT
Manage multiple projects and budgets simultaneously, prioritize, and proactively communicate issues and decisions
Identify necessary metrics to measure the progress and effectiveness of projects
Inspire and manage highly distributed external teams (contractors, agencies, integrators)
Provide exceptional customer service, including development of routine connections with key marketing leaders and marketing senior leadership
Multitask when necessary, adapt to changing priorities, be decisive and meet tight deadlines
Aptitude and interest to quickly learn new and emerging technologies
Bachelor’s degree in Management Information Systems, Computer Science, Engineering or related field preferred
10+ years managing clients, large scale products or programs or enterprise technology focused on marketing
Experience in iterative software delivery methodologies – Agile, SCRUM, etc
Working knowledge of associated platforms and technologies, including, Salesforce.com, Adobe CQ/Experience Manager, Amazon Web Services, API framework (Service Oriented Architecture), Analytics (Web, Reporting, Campaign, Predictive), and knowledge of application architecture patterns

IT Director / Product Owner Resume Examples & Samples

Bachelor’s Degree or equivalent in Engineering, Information Systems, Computer Science, Business or the Life Sciences
10+ years’ experience working within information systems
8+ years' biotechnology or pharmaceutical experience, specifically within validated or controlled IT environments
8+ years’ experience working with a Global Systems and IS processes
7+ years' functional experience in lab management, LiMS and other GxP and R&D solutions
5+ years' implementing projects, preferably within the biotechnology industry
4+ years of team and project leadership experience
Strong collaboration, project management, and process improvement skills, and the ability to function in multiple roles based on project demands
Experience and knowledge of systems Waters – Empower, Nugenesis, Biovia, Maximo, LIMS, LES, MES Systems etc
A hands-on leader with the ability to lead teams, and be accountable for compliance and change control activities
Knowledge of domain, functional solutions, and implementations
Experience leading solution architecture teams or architecting enterprise solutions
Use of Activate, or other Agile implementation methodologies
Experience with implementation of Cloud /SaaS-delivered systems is highly desired
Excellent oral, written and interpersonal communication skills
Proven ability to work collaboratively in meeting/exceeding goals

IT Director Resume Examples & Samples

Excellent presentation skills and communication abilities at all levels, including senior leaders, of both internal and client organizations; engaging presentation style
The ability to manage ambiguity, work autonomously, and multi-task
Identify, recruit, develop and lead user experience digital team(s)
Comfortable with leading UX, UI, front-end and back-end coders
A commitment to user centered design and experience with conducting user research, focus groups and usability testing
Knowledge of the capabilities and limitations of HTML, CSS, Javascript. .net, C#, Node, Database Stored Procedures etc
An ability to lead and inspire others
Experience developing highly usable applications that are also Accessible demonstrating a working knowledge of ADA and WCAG compliance standards
Must be able to evaluate user requests for new or re-engineered applications to determine their feasibility and time requirements and their compatibility with current systems and design standards
Performs other duties as assigned or requested

IT Director Resume Examples & Samples

Lead teams of managers and auditors in the conducting of global IT project health checks, application audits, IT security assessments, analysis of transactional accounting data or IT General Control reviews
Provide foresight in order to reduce risks and drive change at all levels of the company ranging from the managing board to local business leadership
Lead multiple engagements through planning, field-work, closing meetings and final reporting
Work closely with the CF A partner group to align on drawn conclusions and communication towards clients
Lead audit closing meetings with senior management
Drive the design and implementation of digital use cases leveraging state-of-the-art audit techniques in the area of e.g. visualization and predictive analytics to increase the level of audit assurance
Live the CF A people strategy, thus leading your teams by example, acting as a career coach and mentor
Contribute to recruiting activities; identify top talent and participate in interviews
At least 10 years of professional experience within Siemens, a related industry, or a ‘Big 4’ accounting firm
Strong academic history (degree in IT, Computer Science, Business or Finance)
Strong leadership skills and managerial experience with an affinity for business and technology
Profound knowledge of SAP ERP or BI solutions, IT architectures, data protection and information security requirements, and IT general and application controls
Proven experiences in project Management within international environments
Strong desire and drive for future senior leadership roles
Fluent in English

IT Director Marketing Ops & E-commerce Solution Strategist Resume Examples & Samples

Very strong functional skills with 7+ years of IT architecture experience, preferably with 2 years providing architectural oversight or managing dev-ops models in the marketing or ecommerce areas
Deep functional and technical knowledge of CCNA marketing and/or ecommerce business models and systems used for content production, online selling, rights and contract management, media buying, marketing asset management and content management
Proven experience in integration of highly complex enterprise applications and surrounding mobile & web solutions
Excellent communication, presentation & leadership skills
Experience in setting architectural direction and successful track record of delivering strategic solutions
Strong knowledge of Salesforce platforms including platform strength, limitations and mitigation strategies
Understanding of best practices and design trade-offs, with the ability to communicate design choices in business terms
Strong customer focus and push for value & improvement
Successfully self-motivated and self-managed
Ability to translate user requirements into technical solutions that drive up efficiency
Serve as a trusted advisor to IT client engagement leads and the marketing and ecommerce businesses by providing thought leadership, clear communications and superb execution
Drive technology strategy and execution for new capabilities from ideation to delivery and even operations. Help the client engagement leads develop multi-year technology roadmap linked to business value
Evolve our technology, delivery and support models to help create business value by enabling work processes, operating efficiencies and technology enhancements
Lead end-to-end delivery of solutions across the lifecycle: discovery, design/ architecture, development and operations
Enforce IT standards and processes, including full agile or standard SDLC when applicable
Perform complex vendor management in delivery and operations of an integrated solution
Manage multiple projects and budgets simultaneously, prioritize, and proactively communicate issues and decisions
Inspire and manage highly distributed external teams (contractors, agencies, integrators)
Aptitude and interest to quickly learn new and emerging technologies
Bachelor’s degree in Management Information Systems, Computer Science, Engineering or related field preferred
10+ years managing large scale products or programs, 7+ years in enterprise technology, marketing systems or ecommerce systems
Experience in dev-ops delivery/support models as well as iterative software delivery methodologies – Agile, SCRUM, etc
Working knowledge of associated platforms and technologies, including, Salesforce.com, Magento, Cloud Craze, Adobe CQ/Experience Manager and Illustrator/Marketing Cloud, Amazon Web Services, API framework (Service Oriented Architecture), Analytics (Web, Reporting, Campaign, Predictive), and knowledge of application architecture patterns

Global IT Director Client Team & Practice Resume Examples & Samples

Portfolio Planning / Services road map development & execution: working with business stakeholders, develop road maps for existing services including any upgrades, enhancements, new feature deployment, infrastructure expansion, etc. Road maps will also include prioritized development & deployment of new services. Track critical metrics associated with your services including metrics associated with quality, cost, transaction volume, and any issues associated with your services. Manage plans to optimize your services along these measurements
Business relationship management: Act as a single-point-of-contact for your services
Project Execution: Set up and manage global projects to deliver against road map/portfolio – business case development, coordination of relevant resources (internal, as well as vendor selection & management) – ensuring aligned architecture, serviceability, and security
Partner with the business to drive change including training, communication, and sponsor buy-in
Manage a growing team of 10+ FTEs distributed across Boston, Munich, and Delhi. This role requires a proven leader in architecting high performing globally distributed teams

Global IT Director Change Management Resume Examples & Samples

Design, communicate and be the center of expertise on Change Management and Business Transformation, its definitions, documentation, and integration
Define policy, global processes, solutions, change processes and global deployment of tools and practices to ensure effectiveness and quality of change management efforts
Build and lead a small distributed team of dedicated change managers
Work through others in the organization to succeed. Develop a change management strategy for the IT organization and educate senior leaders and executives on the benefits of that strategy. In concert with the strategy, develop a structured change management team, approach and methodology, ensuring the change strategy aligns with the business's vision and that the solution meets the company’s needs
Understand how change affects the business, how negative implications can be avoided or minimized and how positive impact is promoted, understood and maximized
Define and promote a change management framework that ensures repeatable success. Ensure that all projects and change initiatives adhere to set standards and follow best practices
Advise the IT leadership team on all aspects related to change management
Collaborate with cross-functional teams and business leaders to prepare integrated plans for deployment and adoption of new strategies, initiatives, technologies, and operational improvements supporting the strategic business plan
Coordinate all technology change efforts to deliver maximum business value
Ensure visibility of change management projects and keep leadership up to date on progress, risks and known issues. Create and manage measurement systems to track adoption, utilization and proficiency of individual changes. Report outcomes to executive leadership. Recommend course corrections when necessary
Act as a visible coach to project teams. Work with change managers on their roles including the anticipation and remediation of obstacles, development of communication plans. Educate project and program sponsors on how to plan and budget the change management component of change efforts
Implement and maintain a curriculum for Change Management and keep close inventory of designations across BCG
Identify and manage strategic relationships, partnerships and suppliers to develop and deploy global and local solutions leveraging both external and internal resources
Introduce external change managers to the BCG culture. Ensure change efforts address needs of all stakeholders and mitigate risks appropriately. Review project plans and service strategies to ensure solutions and products are suitable (ensure that we do the right things)

IT Director, Financial Programs Resume Examples & Samples

Act as a liaison between Executive Leadership and Information Technology Departments through current knowledge of expectations and interests to ensure business requirements are translated into specific system, application or process designs
Communicate with Executive and Senior Management to identify functional requirements and subsequently work with the IT teams in the identification, justification and design of a client's solution
Demonstrate expert level skills in Project Management, customer communications and IT Infrastructure and Application Development Lifecycle methodologies
Serve as subject-matter expert regarding IT Enterprise Systems and communicate knowledge across multiple platforms, processes or architectures
Ensure escalated problems and concerns are addressed efficiently to ensure all internal and external Client business needs are met
Responsible for maintaining a professional and effective relationship with internal and external clients and stakeholders
Must build and maintain strong financial understanding of activity within their vertical
Responsible for IT Innovation input – Voice of the Customer and Voice of the Industry. Develops and implements actionable plans based on results
Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties
Six years related Information Technology work experience required. Seven years related Information Technology experience preferred
Ability to maintain the highest level of confidentiality
Ability to prioritize and work in a multi-tasked environment
Ability to adapt to a flexible schedule
Proficient personal computer skills, including Microsoft Office
Excellent interpersonal, written, and oral communication skills
Ability to work in a team fostered environment

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Global IT Director Resume Examples & Samples

Create business cases to support the Investment Committee process
Ensure BCG’s ITaaSO operating model is aligned to the IT strategy through Quarterly Service Reviews and IT Portfolio checkpoints
Ensure market-leading frameworks are implemented with BCG’s IT operating model (ITIL, PMI, etc.)
Align with HR to ensure career development for IT staff and progressive hiring practices to ensure diversity within the program
Manage the Run the Business (RtB), Change the Business (CtB) investments to support funding required to drive BCG’s digital future
Minimum of 20 years of experience in an internal or external consulting role responsible for driving global process and system change initiatives
Strong influence and communication skills a must
Versed in leading software application languages and development platforms
Advanced knowledge in communication and collaboration platforms
Prior global experience, preferably in a professional services or ITaaS organization
Strong knowledge in the areas of finance and accounting, and risk management
Demonstrate a curiosity for solving problems, and initiative in finding ways to get things done better
Independently resolves complex issues/problems, yet appropriately seeks advice and counsel for decisions including key stakeholders
Demonstrates both strong analytic and big picture capabilities in problem solving approaches
Strong listening, feedback, negotiation and conflict resolution skills
Anticipates and resolves conflicting differences by seeking collaborative approaches and by pursuing agreeable solutions
Builds strong networks within and across functions, geography, with senior leadership and externally

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Senior IT Director Resume Examples & Samples

Ten or more years working in IT across multiple disciplines with managerial experience and significant internal customer exposure
Subject matter expertise in both the business and technology
Industry experience in Manufacturing, Industrial or similar environments
BS Degree in Computer Science, Business or related field preferred
Advanced general management skills
Strong ability to prioritize workload, consistently meet deadlines and take the appropriate level of independent action when necessary
Ability to drive and execute projects, initiatives through others
Advanced ability to adapt to change, handle pressure, and adjust plans to meet changing needs, and solve problems creatively
Good understanding of project capital and expense budgeting and accounting skills and the related financial systems
Able to multi-task in a cross-functional environment
Advanced decision-making skills
Advanced analytical and problem-solving skills to evaluate problems and apply knowledge to identify and implement appropriate solutions
Has the proven ability to succeed in an environment surrounded by new systems where new processes and procedures must be refined, and emerging problems quickly solved
Impeccable planning and organization skills
High degree of initiative and accountability

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Associate IT Director Resume Examples & Samples

Manage and oversee all IT related activities, under the direction of the IT Director in accordance with the guidelines set by the department and best practices, including evaluating design, development and coordination of projects
Provide technical support and consultation on the installation, configuration, upgrading, troubleshooting and repairing applicable software, hardware and peripherals devices, providing accurate reports with recommendations for improvements
Communicate with internal and external clients regularly to clearly communicate technical concepts, procedures to non-technical users
Define and communicate project milestones, or scope of work, and resource allocation
Supervise, hires, trains, and evaluates assigned staff. Works with employees to correct deficiencies, recommends and implements corrective action and discipline, as well as professional development
Manage staff, supervision, scheduling, development, evaluation, and performance
Assist with the development of long and short term goals for the department, which align with organizational goals
Manage the deployment, monitoring, maintenance, development, and support of hardware and software, under the area of responsibility
Prepares or coordinates preparation of financial and administrative reports, analyzes and interprets statistics, financial data, and management planning data for predicting resource needs and developing long range plans
Performs other related duties
Bachelor’s Degree in business, computer science or related field
10 years in the information technology field or its equivalent

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Senior IT Director Resume Examples & Samples

Collaborates with the CIO in establishing organizational goals for information systems and technologies
Directs the development of the Information Technologies operating budget and maintains necessary controls to assure compliance with budgeted expenses, resources, and staff projections
Responsible for the development of organization-wide systems standards (hardware, software, network systems) policies and procedures
Responsible for development and implementation of information systems disaster recovery plans
Develops staff and monitor programs to support production services including staffing, standards, productivity analysis, cost factors, benefits realization, and operations processing
15 years of progressive information systems management experience preferably in a health care field

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Assocate IT Director Resume Examples & Samples

Manage and oversee all IT related activities, under the direction of the IT Director in accordance with the guidelines set by the department and best practices, including evaluating design, development and coordination of projects
Provide technical support and consultation on the installation, configuration, upgrading, troubleshooting and repairing applicable software, hardware and peripherals devices, providing accurate reports with recommendations for improvements
Communicate with internal and external clients regularly to clearly communicate technical concepts, procedures to non-technical users
Define and communicate project milestones, or scope of work, and resource allocation
Supervise, hires, trains, and evaluates assigned staff. Works with employees to correct deficiencies, recommends and implements corrective action and discipline, as well as professional development. Manage staff, supervision, scheduling, development, evaluation, and performance

105

IT Director Resume Examples & Samples

Directs divisional IT Portfolio, setting priorities for long-term technology and strategy. Acts as the Vice Provosts representative with Division of IT and represents the division on all appropriate university committees
Assesses and analyzes division systems and processes, identifying opportunities for implementation of strategic efficiencies, innovation, and collaboration
Ensures data integrity and availability through the development and enhancement of the BI Dashboard to allow for improved reporting and planning capabilities
Oversees the development and implementation of all cross-divisional projects, setting priorities and ensuring alignment with divisional goals
Directs a staff of department-embedded analysts that manage day-to-day systems and processes required for each office, while creating a cohesive team that forwards the over-all divisional priorities
Works regularly with school and divisional leadership, participating in committees and working-groups, related to technology, data, and systems, to weave Enrollment into the GW culture, creating opportunities for collaboration and innovation
Manages project and systems budgets, making recommendations to the Vice Provost for prioritization of funding and opportunities for savings
Performs other duties as assigned
Project Management experience, PMP preferred
Progressive leadership experience
IT portfolio management
Experience within higher education enrollment
Experience developing and implementing technological systems
Experience with SalesForce
Experience with business process improvement and innovation
Proven management skills
Demonstrated success as a collaborative leader
Demonstrated commitment to promoting and enhancing diversity

106

IT Director Resume Examples & Samples

Develops an IT strategy and roadmap for Global Clinical Development Operations aligned to the Janssen and J&J business objectives and the IT strategy
Collaborates closely with architecture to build roadmaps, ensure end to end process and data flow and evaluate potential technology partners
Advises and influences senior management on the marketplace evolution and potential application of information and technology, aligned to the overall R&D IT strategy
Builds superior skills within a strong overall team, owning performance management, talent development and succession for his/her area of responsibility and contributes to the same for the broader R&D IT group
Represents Janssen IT and J&J in relevant industry groups and provides a key interface for external IT/informatics partners, collaborators and thought leaders
Ensures compliance, audit readiness and operational stability of the Global Clinical Development Operations application landscape
Addresses complex problems with broad implications for IT architecture, balancing the often-competing needs of standardization and innovation
Makes decisions regarding resource alignment/dedication and prioritization (people resources, dollars/funding, project criticality) and communicates rationale back to the business
Applies compliance requirements within scope of responsibility, provides documentation as necessary, and participates in compliance activities as required
In close partnership with senior business stakeholders, manages governance processes and resources, and will consistently influence, match and prioritize complex demands on multiple informatics and IT services to maximize value to the business
Deep knowledge of the pharmaceutical business and prior leadership in information and technology support in this domain
Deep knowledge of Clinical development and trial operations, end-to-end, including Product & Lifecycle registration, submissions tracking & management, data standards and vocabularies, data set format (IE CDISC standards (SDTM, ADaM, etc), MedRA), labelling, content management and health authority communication tracking
Deep knowledge of computer systems validation requirements and all necessary compliance requirements for workflow, reporting, and information custody for medicinal products companies
A driver of improved business operations who utilizes robust project management to ensure timely delivery of projects that achieve expected benefits
A strategic thinker with good technical knowledge and excellent communication and leadership skills, used to influence decision making with business leader
A business strategist, pragmatic as needed but capable of innovative thinking relative to new and emerging technologies and analytics, and capable of applying innovative capabilities where appropriate
An IT pragmatist, who knows when to leverage corporate infrastructure to deliver upon traditional needs as well as unlock opportunities for innovation from technology
A flexible leader that thrives in a rapidly changing technology and business environment while scaling for excellence and global expansion
An authentic leader committed to diversity and the practices that create a passionate, energetic and rewarding work environment, with the ability to inspire a diverse, multi-generational workforce and that recognizes and rewards collaboration, performance and inclusion
An innovative thinker with strong understanding of technology trends and the potential impact on the J&J system portfolio
Strong understanding of the business and its operating environment (e.g., trends, competitors, compliance landscape, and regulatory environment)
A minimum of a Bachelor’s degree or equivalent and 8 years of related experience in clinical development operations IT applied to a pharmaceutical or contract research organization setting
A Master’s Degree is Preferred
Demonstrate experience on defining strategy and driving implementation
Strong knowledge of the medicinal product R&D and commercial business and prior leadership in information and technology support in this domain, with demonstrated experience driving new system implementation is required
Strong knowledge in computer systems validation requirements, and all necessary compliance requirements for workflow, reporting, and information custody is required
Strong communication skills, and strong relationship development and management capabilities in a global setting is required
Knowledge of current and new technologies & their applicability to the business is required
Strong knowledge of analytics opportunity and principles and practical application, including various data standards is required
Experience managing matrixed, consultant, and internal and external technical personnel in a fast-paced, complex, global project environment is required
Experience managing global business priorities and projects across multiple business areas is required
Strong business process knowledge, and a demonstrated capability to apply technology solutions in addressing complex, global business issues is required
Outstanding oral and written communication skills are required
The ability to work in cross functional teams and lead and manage individuals with multidisciplinary backgrounds is required
A thorough understanding of: 1) methodologies for system design, development, and implementation; 2) all phases of the Project Implementation life cycle; 3) validation and regulatory requirements is required
Experience in the use of Agile methodology, process engineering and prototyping tools is preferred
Up to 15% travel (domestic & international) is required.000019XU

107

IT Director Resume Examples & Samples

IT Business Partner to senior business leaders on a mix of strategic and tactical activities
Assess business needs, evaluate new systems/technologies, assess ROI and champion business cases/CAPEX requests
IT functional leader responsible for directly/indirectly manage resources, strategy, and spending
Development, convergence, and performance of network architecture, ERP, and key business systems
Ensure IT development projects are completed on time, within budget and meet agreed ROI targets while achieving management buy-in/sponsorship and securing high user adoption
Development of Business Intelligence/Databases/Data Warehouses tools to satisfy reporting needs and facilitate front-to-back business analysis
Negotiate and administer supplier contracts and service provider agreements
Identify, lead and mentor talent to build a strong IT talent/succession pipeline
Work with Corporate IT to understand, leverage and coordinate roll out of Corporate systems, programs, and services
Other related duties as assigned

108

IT Director Force.com & Customer Applications Resume Examples & Samples

Oversee the provisioning of multiple IT services to cross functional business lines by managing a team of technologists, supervisors and support personnel
Work directly with business leaders to roadmap IT work with strong alignment to company goals and objectives
Ensure technologies remain compliant with federal, state and national accrediting body rules, regulations and policies
Manage the planning, design, development, testing, deployment and maintenance of services, applications and enhancements which include
Benchmark, analyze, report and make recommendations for system improvements
Work closely with business decision makers in other departments to identify and recommend new technology solutions
Manage research on technology solutions
Create business and systems requirements documents for new technology solutions
Develop Requests For Proposals and manage the RFP process
Develop business case justifications and ROI analysis for IT spending and new IT capital initiatives
Mentor IT Managers and staff members
Conduct operational and strategic planning for assigned supported functions to foster innovation, plan projects, and allocate resources
Manage vendor and contractor relationships, contracts and service agreements
Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
Establish and maintain regular written and in-person communications with the business line executives, department heads, and end users regarding pertinent IT activities
Participate in the IT department planning process, both annual and otherwise
Participate in the IT department talent reviews and HR processes
Keep current with the latest technologies
Demonstration of advanced knowledge Force.com environments
Demonstration of advanced knowledge of business areas such as facilities management and sales and marketing
Experience managing large projects in scale and scope, using proven project management methodologies
Technical familiarity with SaaS and PaaS environments, interfaces and principles
Demonstrated competence working in an Agile environment
Ability to communicate effectively, both verbal and written
Ability to document business, functional, and technical requirements
Ability to manage priorities, both individually and for a team
Demonstrated leadership skills, particularly within small teams and among peers
Strong presentation skills, including to executives
A minimum of 5 years in a management or leadership role overseeing application teams
A minimum of 10 years of IT experience
Four-year college degree is required, preferably a technical degree
A graduate degree (MBA or a technical degree) or the ongoing pursuit of such a degree is preferred
Candidates must show evidence of an inclination towards continuous learning
LEAN experience is preferred
AGILE training and experience preferred

109

IT Director, Product Development Resume Examples & Samples

Planning, managing and executing critical technology initiatives leveraging Optum big data platform, enterprise service layer and cloud hosted applications
Driving effective alignment of technology initiatives to support business and IT strategies
Driving innovation and creative solutions to business and technical challenges on an ongoing basis
Hiring, coaching and supporting Agile software development teams
Installation and delivery of application software using an Agile development lifecycle
Participating in the creation of technology roadmaps
Provide technical ownership for applications and/or technology products
Creation and management of staffing plans and associated budgets
Building collaborative relationships with business partners, product managers and IT partners
Strategic organizational planning and resource capacity planning for programs and/or products
Delivering solutions to meet critical business priorities
Undergraduate degree in applicable area of expertise or equivalent experience
Demonstrated success building robust, flexible technology solutions to meet business objectives around big data, cloud or service layer transformation
10 or more years of experience leading the execution of application development initiatives
10 or more years of experience leading and managing a team of software development professionals
5 or more years of experience successfully delivering $10M+ initiatives and software products
Experience and leading teams in agile methodology transformation
Extensive experience building and managing teams on and offshore, and FTE and contractor teams
Experienced leading a specialized team focused on strategic initiatives with tight timelines
History of managing Scrum work with the Rally tool
Demonstrated strategic thinking abilities
Healthcare experience
Consumer facing industry experience a plus
Clinical experience

110

IT Director, Information Systems Resume Examples & Samples

Establish and lead the Annuities’ Rules and Product Configuration function
Partner with key business stakeholders such as product, service, actuarial and strategic partners, establish and direct design and baseline implementation of ALIP product configuration, business rules actuarial calculation engine
Plans, organizes and controls all activities of the Technical Systems Analysis and Design function leveraging industry standard methods to deliver systems solutions aligned with customer expectations, on time, within budget, and with anticipated business value
Partner and coordinate activities with other technology teams and vendor partners to deliver technology solution
Establish actionable goals/objectives that are directly connected to the Annuities Information Technology goals/objectives, aligned with the business plan, and effectively communicated and understood throughout the organization
Cultivate a strong team environment in which team members feel safe in challenging each other’s ideas as they develop the best plan to meet business challenges and exceed customer expectations
Attract, develop and retain top talent to continually raise the bar on the capabilities and deliverables of the organization
Continually enhance and share knowledge of the technology industry and the possibilities that new technological developments bring to the Annuities line of business
BS in Computer Science, Information Systems, Business Administration or equivalent work experience
7+ years of IT leadership experience in roles of increasing responsibility and complexity. Multi-site leadership and 3+ years Annuity and/or Insurance relate experience preferred,
Experience in leading configuration and maintenance of software such as ALIP, Blaze Rules engine or calculation engines
Driven, self-motivated and able to work under pressure using sound judgement and professionalism
Demonstrated ability to inspire, motivate and coach teams to higher levels of performance
Strong interpersonal skills (listening, written and verbal communication) and presentation skills
Knowledge of ITIL and certifications is a plus
Travel to local Prudential sites up to 10%

111

IT Director Information Management Resume Examples & Samples

Lead business engagement and alignment activities to deliver information management initiatives to support business strategies
Provide leadership, vision and direction to the resources dedicated to support Information Management group
Manage teams in multiple geographic locations across the globe
Work closely with appropriate leaders to develop proposals as a means of obtaining buy-in, approval and funding for Information Management initiatives
Understand, advocate and support the enterprise’s Data strategy
Lead the team responsible for defining and developing data architecture, data models, data migration and mapping needs across CRB segment
Development, growth and utilization of data warehouse, data marts and operational databases
Develop and maintain working relationships with other IT functions and business units to guide and support their information needs
Budget planning and expense management including resource management
Bachelor's degree in Information Technology or related field is required
More than 15 years of experience in information technology, data management, or solution delivery functions with 10+ years of experience in leadership roles
Candidate must have experience in data architecture, data management, or information management fields. Experience with BI and Analytics is a plus
Possess demonstrated leadership ability and a solid track record of execution of complex change initiatives
Strong business and solutions orientation with understanding of the financial services and/or insurance industry is essential
The ideal candidate will have good interpersonal and communication skills, leadership qualities and be a team player
Proven track record in building and maintaining high performing teams

112

Technology Infrastructure Senior IT Director Resume Examples & Samples

Work with the Business Unit CIOs and IT peers to identify, assess and drive IT technology roadmap
Actively participates in long-range strategy planning and manages policy development to address complex business issues, providing leadership to cross-functional teams. Serves as the primary point of contact from project/program inception to delivery
Defines and develops project management infrastructure, manages a methodology driven quality plan, monitors and controls the quality of the deliverable, as well as manages the project completion process through customer acceptance
Works with business unit managers and forms alliances on projects, operational decisions, scheduling requirements/conflicts and budgets
Ensure seamless delivery of IT/Business projects and initiatives within IT and to champion and execute the current IT vision
Improve agility, optimize processes and improve time to market for IT delivery model by optimizing processes, improving communication and removing duplication efforts across IT organization
Manage costs by establishing clear prioritization and accountability of projects
Provides direction for technical and business resources
Provides leadership and management through coaching, empowering and facilitating teamwork for all staff, including the administration of personnel actions and reviews
Develops associates to their fullest potential and provides challenging opportunities that enhance associates career growth
Recruits and develops appropriate talent pool to insure adequate bench strength and succession planning
Recognizes and rewards associates for accomplishments
Specific role responsibilities
15+ years of professional experience in IT, including experience in ITIL functions and processes
10+ years of proven leadership at a senior level directing a team of manager direct reports and associate staff
Prior experience with ServiceNow and managing large-scale service desk preferred
Strong process improvement skills and orientation
Bachelor's degree in Computer Science or Business and/or an advanced degree (MBA, MCS)
Must have proven business and technology skills, with success providing customer-oriented technology solutions environment
Demonstrated success as a change agent leading significant transformational initiatives in organizations
Must be a fast-paced and solution-focused "driver" for results in a performance culture, but also achieve results in a collaborative manner
Must be an effective communicator and considered to be a developer of people who is comfortable working with a broad cross section of people in direct and matrixed relationships

113

Global IT Director Resume Examples & Samples

Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and delivery standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Manage the Portfolio of Flagships Products, while ensuring the build, innovate and operate of Flagship products including technology, process, and change management components, as well as minor continuous improvement including bug fixes and minor feature implementations
Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Builds Product development capabilities from your expertise in Product 'development' and 'run' methods – Plan and own product roadmap, conceptualize and design product, create marketing and sales collateral, build branding and awareness, vendor engagements, support and service delivery implementation
Working with Practice areas, identify potential ideas/applications and create a pipeline of Flagship products, and then contribute to the business case on development team staffing and organization, commercial assumptions, etc
Manage the Center of Excellence functions, ensuring build and maintenance of common frameworks & processes to be stood up and delivered to reduce time-to-market
Well aware of the changing dynamics in the technology and cloud space, prepare team to upgrade skills with new technologies. Able to coordinate
Owns and drives relationships with Practice areas - viewed as dependable Technology expert
Define vendor strategy and execute evaluations, pilots and build strategic relationships to continuously improve commercial efficiency and quality deliveries
Define research strategy and execute technology experiments and proof-of-concepts to fuel innovation on the products
Define and improve the development processes to make road-maps more predictable
Recruit and build a multi skilled team and create a culture for them to evolve and grow

114

IT Director, Global Infrastructure Resume Examples & Samples

Designs and directs the work of the functional area. Selects, coaches and develops the team, setting objectives that align with company strategy to inspire and motivate the team. Manages organizational talent through performance management, succession planning and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered and performance is systematically improved
Ensure timely and reliable delivery of IT services, including data storage, data backup and restore, file and print services, email services, etc
Drives resolution of high-severity outages impacting IT infrastructure. Provides problem resolution for highly complex infrastructure issues for enterprise infrastructure groups
Assess performance, develop improvement plans, and implement solutions to drive continuous improvement of service delivery capabilities enterprise wide
Responsible for the overall effectiveness, performance and efficiency of data center technology systems and operations to ensure high levels of customer satisfaction are maintained. Ensures the operation is in accordance with established procedures and practices. Works with the team to manage overall IT day-to-day operations to improve infrastructure costs, performance and end-user satisfaction
Identifies requirements for infrastructure and operation expansion based on current and projected activity
Participates in IT strategy planning activities, bringing a current knowledge and future vision of infrastructure technology and systems and best practices as related to the needs of the business
Manages business continuity and recovery of company's information systems, including needs analysis, design, plan, implementation and documentation
Establishes metrics, key performance indicators and service level agreements for driving the performance of IT service delivery
Manage staff and budget activities, including mentoring, directing, performance management, recruiting and hiring, and budget development and review
Analyze technical hurdles impeding accomplishing global business, evaluate solutions, and recommend a course of action
Manage technical projects with an international scale, and a scope of several sites, often requiring a team of individuals to accomplish
Ensure proper negotiation with vendors and make recommendations on strategic and tactical decisions concerning computing infrastructure
Stay current and informed on information technologies and developments, including cloud services and identify opportunities to leverage them in support of the business
Bachelor’s degree in Computer Science, Business or related field
Previous experience managing SAP or equivalent ERP landscape
At least 10 years of experience leading infrastructure teams. Global leadership experience preferred
Experience working with offshore service providers required
Processes and procedures for production environment supporting 7x24 operations, including change control processes for orderly modification and upgrade of production hardware and software
Proven skills managing individuals with worldwide large projects, setting milestones, and tracking progress of projects to completion Solid technical understanding of design and deployment of a broad range of infrastructure technologies including blade servers, SAN, Outlook, Windows, virtualization/hypervisors, converged infrastructure, public and private clouds, monitoring and automation tools, and Active Directory
Good verbal and written skills to develop processes and procedures to provide proactive management and support of production systems
Management & Supervisory presence and hands-on experience. Team leadership and capability to perform in a fast paced, multi-tasking environment
Effectively interface with key internal customers to set and manage expectations

115

IT Director, Ccna IT Operations Resume Examples & Samples

Champion CCNA Business & IT Strategy among all stakeholders and Partner closely with the CCNA IT Leaders to effectively manage the supporting IT portfolios
Implement agile portfolio management policies, standards, and procedures to ensure consistent and transparent execution across the portfolio
Define and manage the CCNA IT communication strategy, providing detailed, accurate and timely updates on CCNA IT Operations to CCNA CIO, CCNA Business Executives, and other executive stakeholders
Partner strategically with the senior business and IT leaders across the Coca-Cola North America (CCNA), Corporate, and other leaders across the Coca-Cola system, to understand the strategic goals, align strategies, identify the collaboration and sharing opportunities, and drive innovation
Drive, track, and control the CCNA IT operating and capital budgets. Assess, communicate, and balance the risks associated with IT investments and challenging short/long term trade-offs
Establishes lines of control for current and proposed information systems, and ensures CCNA IT systems and operations adheres to the Global IT standards, applicable laws and regulations
Evaluate current policies & procedures and proactively identify and implement improvements to increase IT agility and delivery quality while reducing costs
Be an agile evangelist. Educate clients of various seniority on the value proposition of the DevOps operating model and actively engage in discussions to build confidence and ensure customer success as organization transforms
Maintain influential knowledge of various IT service delivery models and operational benchmarks
Model a culture that improves the organization’s comfort with the speed of change, challenging assumptions, relentless pursuit of improvement – all with a high sense of personal accountability
Serve as a Coach and Mentor within the organization and provide career coaching and direction to team members
Foster a metrics-driven culture to drive accountability and transparency
World Class Program & Project Execution: ability to manage the delivery of multiple complex and large scale solution development initiatives (>$5 MM) across different functional/technical areas
8+ years of experience in IT or Business Portfolio management. 7+ years of increasing managerial responsibility with considerable knowledge of business theory, business processes, financial management, and business office operations
Proven ability to manage complex processes and drive continuous process improvement
Excellent problem solving skills, including the ability to analyze situations, identify existing or potential problems, and recommend sound conclusions and implementation strategies
Team player with the ability to multi-task in a fast-paced dynamic environment
Passionate about identifying and solving problems for customers with the ability to uncover business needs through direct interaction as well as quantitative or qualitative research to define compelling solutions
Self-starter, self-confident and assured in personal abilities
Project management certifications
6 Sigma Certification

116

IT Director Resume Examples & Samples

Bachelor’s degree in Computer Science, Mathematics or applicable field required
10+ years of experience
The ability to grow, staff and align the business intelligence team to meet the increasing demand of store support and operational leadership
Ensure the reliability of data reported and meeting the delivery service level for senior leadership
Provide leadership through service and support of all associates, not just direct reports
Ability to present to Aaron’s executives, associates and external groups
Compassion, integrity, and competency

117

It-director of Infrastructure / Operations Resume Examples & Samples

Partner with IT functional teams and enterprise architects to create and maintain a stable scalable, manageable, and predictable infrastructure
Define and design service architecture in support of service strategy (e.g., service design, transition, and operations
Monitor all critical production processes and technologies that have high visibility and impact on business operations
Develop and manage contingency recovery plans and exercises to restore all operations timely
Partner with business and technical groups to support ongoing business requirements
Proactively surface unplanned mission critical issues that impact the time and accuracy parameters of all service offerings
Ensure that the service delivery and customer satisfaction exceed published service levels agreements
Leverage emerging technologies, processes, and disciplines to deliver best in class methods
Ensure all operational activities comply with enterprise, industry, and government standards
Evaluate, monitor, and align successful operational performance against KPIs and business goals
Build & report against service levels by measuring how successful the team performs against key performance metrics
The employee is frequently required to stand, walk, sit, and handle/finger
The employee is occasionally required to reach outward, reach above shoulder, climb, crawl, squat, kneel and bend
Work is normally performed in an interior office environment
Rarely exposed to moving mechanical parts
The noise level in the work environment is usually quiet to moderate
4-6+Years
Advanced computer skills and proficiency in MS Excel, Word, Outlook, and PowerPoint required
Demonstrated leadership ability to making sound decisions and judgments
Demonstrated ability in building and managing different sized teams
Ability to assess where technical solutions fit in current and future processes
Able to quickly adapt to challenging dynamic environments
Familiarity with industry-related products and services offerings
In-depth understanding of ITIL
In-depth understanding of the Applications and Infrastructure issues
Experience managing operations processes for information intensive industries
Experience with the management of Data Centers
Demonstrated ability to report operational performance based on key performance metrics
Must have schedule flexibility

118

Senior IT Director Enterprise Business Resume Examples & Samples

A minimum of 10 years related business experience is required
A minimum of a Bachelor’s Degree or related experience is required
A minimum 6 years demonstrated leadership skills and ability to influence leaders at all levels of the organization is required
Strong credibility with senior business and function leaders, demonstrated track record of resolving conflicts with multiple stakeholders is required
Proven experience and ability to interpret, develop and present information to multiple audiences, and an ability to understand and anticipate reactions as a means to determining needs required
Prior PMO/Program/Portfolio Management experience leading and managing complex, enterprise wide projects
Includes deep knowledge of project management approaches, tools and phases of the project lifecycle required
Demonstrated detailed organization or project management skills required
Reviews and provides feedback on all key program management deliverables to drive improvements in overall program quality and foster program delivery excellence
Experience working with and managing consultants and budgets also required
Experience across a range of functions and/or sectors and proven track record of influencing, and negotiating skills that inspire trust and builds credibility with stakeholders to facilitate collaborations required
Overall accountability for organization’s budget including planning, forecasting, monitoring and addressing budget variances
Partners with IT, Business leaders and other key stakeholders to drive the development and implementation of holistic change and communication strategy.1700172651W

119

IT Director Resume Examples & Samples

Work with Aramark sector management to identify, scope, plan and execute IT projects designed to realize the business objectives outlined in the overall strategic plan
Work with the IT Center of Excellence teams to articulate the needs and priorities of the sector's businesses, insuring resources are leveraged sufficiently to deliver on the business commitments and initiatives
Serve as a liaison between the sector's teams to the IT functional and technical teamsAssist in the development of the Aramark IT value proposition, serve as an IT representative in assigned existing client and new business development presentations
Develop relationships with Aramark field operations, senior management, and client personnel to identify opportunities for innovation, assessing and understanding the impact of Aramark technology solutions, and m anage the execution of the project life cycle with focus on consistent processes, methods and practices required for all business projects and within the project management framework outlined by the AVP of IT
Attend all assigned project meetings and field surveys connected with assigned projects, and providing meeting recaps and action items to the project team, corporate management teams, and vendor and client teams as required for the orderly flow of activity connected with projects
Coordinate with the assigned projects business sponsor to understand the project’s desired business value, impact and required deliverables
Participate in the project team assembly, and manage the activities of a cross-functional project team to insure on-time execution of all implementation activities
Serve as the primary point of contact for all project activities for the project team, vendors, Aramark management and client representatives
Work both independently and as part of a project team
Requires between 5 to 7+ years of experience in a formal Information Technology role or relevant experience in working with technology solutions or strategy in a hospitality business
Experience in project management, business process analysis, or advanced business intelligence or analytics is preferred
Experience creating Business Requirements, Project Plans, Project Schedules and associated project materials
Experience in Hospitality, Sports, Retail, Restaurant (Casual Dining, Fast Casual or QSR), or other consumer-facing industry preferred
Strong oral, written communication and interpersonal skills, and ability to communicate at all levels within the organization
Excellent relationship building, managerial and collaboration skills
Experience in IT strategy and execution, systems design, configuration, and deployment
Experience with SDLC methods and practices
Experience with Point of Sale systems is a plus
Four-year university/college degree or equivalent (certification and experience)

120

IT Director, Customer Data Management Resume Examples & Samples

Will be responsible for firm’s enterprise wide Customer Data Information technology platforms, Master Data Management systems, governance tools and processes, and effective implementation
Instrumental in executing new technology initiatives that drive business value from the customer data, analytics and enhancing the Customer 360
Accountable & responsible for technologies and systems that support customer information protection, customer data privacy, customer preferences, data quality and data life cycle
Responsible for defining and maintaining the enterprise data services in the customer domain
Lead, manage & direct a team of architects and developers to implement the modern Master Customer Data Solutions
Enhance & maintain the existing customer data processes, technologies & applications. Ensure production data processes and systems run correctly and within SLAs
Responsible for end to end implementation of the various strategic & tactical IT programs
Work with cross-functional stakeholders to develop and implement an Information governance framework, resulting in improved data quality & data availability
Execute on the broader Enterprise Information Management strategy
Ensures system, technical and product architectures are aligned with business objectives
Partner with business teams to build and execute the roadmap for future technology enhancements and investments. Helps develop business cases and manages the IT cost estimates related to new strategic IT investments
Proven experience in managing IT implementations for MDM, data quality and data governance platforms and systems
Experience with system integration, data integration, big data, analytics & RDBMS environments
Experience working within a cross-functional Enterprise Governance team, including participating data governance committees, helping develop data governance policy/process, monitoring and enforcing data governance policies, etc
Experience in Master Data Management platform such as IBM, Informatica
Experience in running distributed, global teams of highly qualified architects & developers
Experience in building Data Services layer & implementing SOA & microservices architecture
Experience facilitating discussions and resolving issues across a diverse set of cross functional business & IT stakeholders
Experience in Data architecture, Data security, Encryption standards & enterprise best practices
Strong leadership & communication skills. Strong influencing and mentoring skills; demonstrated success in building credibility with peers and key stakeholders (Both IT & Business) to drive the action and change
Demonstrated thought & execution leadership in the Master Data Management domain
10+ years of experience in Data Architecture, Data Management and Production Support in large enterprises

121

IT Director of Web Services Resume Examples & Samples

Manage all phases of web services development that includes conception, design and specifications along with management of scheduling, estimating and securing resources and/or infrastructure
Build and maintain vendor relationships including contract negotiation, configuration, assets, resource management and payment
Coordinate activities of the project staff which can include hiring, training and scheduling staff, resolving engineering design and test problems, evaluating and approving changes and specifications
Provide engineering guidance to other departments, help to train new engineers and keep abreast of industry trends and issues
Conduct engineering studies and investigations, and prepare reports for company leadership
Bachelors degree in computer science or a related field
Seven to ten years experience in the design, creation, and implementation of web services, or combination of education and experience sufficient to perform the requirements of the position
Knowledge of web services micro architecture design, development, and delivery lifecycle management
Current or previous experience managing application developers or technologists for three to five years
Demonstrated collaboration, communication and project management skills
Experience working in the cable industry on product and process development
Strong technical knowledge in the following technologies: JBoss, Tomcat, WebLogic, WebSphere, and WebSphere, Java, C#, C++, XML, Javascript, Unix and Linux
Self-motivated with demonstrated ability to work both independently and in a team oriented environment
Knowledge of CSPO Certified Scrum Product Owner skills and associated certification

122

Global IT Director Resume Examples & Samples

Consult with business unit management as needed to analyze requirements and identify the optimal analytical solution to fit within existing technologies and comply with overall strategic direction
Ensure clear and concise expression of design decisions to development, business teams, and senior IT management
Proactively ensure minimum delays in systems deliverables, focusing on performance optimization
Provide subject matter expertise in addressing complex projects and issues that encompass a wide range of internal and external systems, components, and processes
Set direction in evaluating and leveraging industry best practices
May participate in technical architecture reviews of current and prospective systems, and the establishment of corporate technology standards
Optimize program delivery, including supporting and holding resources accountable for their responsibilities within the program
Monitor and resolve end-to-end process for things such as repeating pain points/sticking points and any blockers
Build plans and mitigations to address pain points
Partner with IT PMO and associated governance processes to manage projects to on-time, on-budget, in-scope solutions
Manage the overall portfolio of projects and deliverables for his/her function
Develop and manage to KPIs and associated reporting that encompass effectiveness and efficiency across people, process and technology within ESS
Planning, Design, Strategy, and Program execution– 35%
Management Presentations, Committee Work – 20%
Project Steering and Participation – 10%
Collaboration and Relationship Building across the firm – 15%
Team Management – 15%
Industry Education and Trends – 5%
Strong analytical skills and creativity in developing innovative approaches in which to leverage all IT Security and BCG assets in meeting the goals with the teams
Strong problem solving skills and willingness to learn new business and technology
Sound data collection skills utilized to inform decision making in risk mitigation and issue resolution
Ability to effectively use metrics and influencing skills to move rapidly and effectively in deployment of key Information Security Services in ESS management/corporate incident response plan
Ability to work effectively and productively with all levels within different areas of the firm as well as external vendors
Excellent verbal and written communications skills
Calm demeanour, grace under fire, outstanding listening skills
Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement; builds relationships to leverage resources
Demonstrated diligence, attention to detail and technical intuition
Ability to communicate security principles and techniques at a senior management level

123

Global IT Director Resume Examples & Samples

Establish the service delivery culture for the business, building best-in class service engineering capabilities to create a DevOps culture and capability supporting ongoing and new software development activities
Define and drive processes to build sustainable environment solutions to support DevOps processes and CI/CD
Develop and maintain platform services and tooling to provide event logging, metrics monitoring and other backend services
Deliver stable, healthy infrastructure to delivery teams and facilitate knowledge transfer by providing comprehensive and detailed design documentation, infrastructure readiness documentation and acceptance checklists
Drive continuity between environments to increase test validity
Define road maps for delivering ongoing improvements to the DevOps capability
Establish a culture of high performance, transparency and continuous improvement as it relates to the production support of BCG services and streamlining of the development pipeline
Maintain a high level of service availability. Perform quality reviews, manage operations, and operational issues
Define and establish standardized and mature, change, configuration and release management processes and provide automated deployment and maintenance capability to delivery teams
Work with existing BCG IT functions to monitor, maintain and administer across the infrastructure stack (Development, QA, Staging, and Production)
Understand upgrade goals and help to drive an improved upgrade strategy for products and services working towards a zero-downtime upgrade process
Implement automated infrastructure testing
13+ years of total relevant experience, preferably in a multinational organization
3+ years managing one or more teams of DevOps Engineers & System Administration
5+ years of extensive DevOps Engineering or System Admin experience
BS in Computer Science/MIS or equivalent work-related experience
Prior work in high load and high-traffic infrastructure is desired
Fluent English
Experience with Agile development, techniques and methodologies leveraging CI/CD (Atlassian or Microsoft stack preferred e.g. Jira, Bit Bucket, Bamboo, TFS, MSBuild, PowerShell etc.)
Proven knowledge and experience using CI/CD tools (e.g. Bamboo, Team City, Jenkins, Octopus, Docker etc.)
Proven knowledge and experience configuration management systems (e.g. Chef, Ansible, Puppet, Salt, Terraform, etc.)
Good knowledge of source control repositories (e.g. GIT, TFS - build definitions, system configuration, manifest deployments, complex resource dependencies etc.)
Firm understanding of the principles of software development, including experience within the Microsoft .Net stack
Firm understanding of SQL Server, including but not limited to server and database administration and configuration, access management and security, schema and data updates/migration etc
Windows and Linux Server experience (configuration, administration, troubleshooting, monitoring, and capacity planning)
Experience designing, building and managing infrastructure in Azure and AWS, including experience leveraging one or more coding/scripting languages for automation (e.g. PowerShell, Python etc.)
Solid understanding of networking, network routing, client-server architecture
Solid foundation with Active Directory and industry standard security, authorization and identity management platforms and best practices

124

IT Director Resume Examples & Samples

Provide cost effective application support for all legacy applications transferred to T2 that meets agreed SLA
Develop and execute transition plans to move all legacy applications under AS ops management
Develop and execute transition plans to move all legacy applications acquired through mergers and acquisitions under AS ops management
Support and manage the migration and retirement of applications as part of any divestiture
Identify and mitigate any risks associated with the applications including upgrades to maintain vendor support. hardware upgrades, cross-training to widen the knowledge across the team
Work with Business Services, Application Delivery and Enterprise Systems to develop the plan that will migrate processes supported by legacy applications to SBD T1 applications
Be a key player in the projects to migrate legacy applications to the T1 environment, To include project management where required alongside data extractions, data integrations etc
Manage the data archiving element of the decommissioning of all apps that are retired wither through divestiture or through roadmap projects
Drive common and best practice to meet the SOX and IT audit requirements for all applications managed in AS Ops
Understand how to manage a global remote team
Understand the business drivers and how IT, in particular legacy applications, support and underpin these drivers
Have a string risk management understanding - particularly with regard to legacy or Tier 2 applications
Able to balance the need for cost effective support whilst delivering on the agreed service levels
Able to manage a variety of partners across a number of support models but in particular working with managed service partners
6-8 years of relevant experience or equivalent combination of education and work experience
Knowledge of system development methodology, project management, system architecture and analytical/problem solving skills

125

IT Director Resume Examples & Samples

Collaborate and partner with Senior Leadership in Corporate Operations and IT Leadership along with Business Analysts, QA and Infrastructure teams to lead very large projects
Identify and communicate engineering and infrastructure tradeoffs and choose appropriate technologies while working to solve complex problems with the diagnostic laboratory ecosystem
Demonstrate experience leading successful development efforts utilizing lean Agile best practices
Promote sharing of domain expertise and knowledge across the team
Mentor employees in coding and development skills
Attract, select, and retain a talented team
Vendor selection and management along with associated agreements, statements of work, etc
Demonstrated knowledge in
10+ years of experience in the architecting enterprise solution using Java/ C# / JavaScript / HTML
Bachelor's degree in computer science or related degree
5+ years leadership experience coordinating large cross-functional teams
Knowledge of client-side JavaScript frameworks and standards (Angular, React, jQuery, MVC, MVVM, etc.)
Expertise with Java development using Spring, Hibernate, Maven, and other frameworks
Experience creating and consuming RESTful as well as SOAP service architectures
Advanced use of relational databases such as DB2, Oracle 11G, or MS SQL Server
Candidate must flourish in a fast paced, iterative, deadline driven environment
Strong communication and organizational skills (oral, written, and presentation) are critical to success among this company of talented individuals

126

Associate IT Director Resume Examples & Samples

1 Design, develop, coordinate, and manage IT projects for Client Engineering department
2 Prepare project plans and monitor progress of IT projects to ensure deadlines are met
3 Responsible for automating, developing and maintaining Windows desktop image for desktops, laptops and thin client images
4 Conduct Root Cause Analyses and remediation efforts for major incidents in Client Engineering area
5 Lead and guide the work of technical staff of FTEs and Consultants
6 Serve as liaison between business and technical teams. Deliver on projects, milestones, provides regular updates to management and business aligned teams
7 Experience with industry standard deployment tool preferably SCCM 2012
8 Experience with application packaging process and procedure in a multi-domain environment
9 Responsible for third level escalation and technical support
10 Responsible for client end point of hardware and software engineering
11 Create scripts in vbscript, powershell, visual basic, batch files
12 Strong understanding of Windows Operating Systems Internals, Architecture, registry and troubleshooting tools
13 Technical writing – must be able to document all process and communicate with stakeholders
14 Using Service Now ticketing systems ability to document incidents, problems and change requests
15 7+ years of related experience
16 Strong skills in Virtual environment (VDI, Hyper-V, VMWare)
17 Strong skills in SCCM and Adminstudio
18 Experience in infrastructure like DNS, WINS, VPN, etc
19 Experience with programming languages HMTL, .Net, C++
20 Strong verbal and written communications
21 Preferable experience with healthcare industry
indicates duty is “essential” as defined by the Americans with Disabilities Act (ADA)
7+ years of experience in engineering and support of enterprise-wide client systems
Must have technical experience in networking and systems support, engineering and software products. Must demonstrate seasoned IT skills and competency in most aspects of software activities and/or data communication. Must have excellent trouble-shooting, documentation and communication skills

127

IT Director, Global Enterprise Architecture Resume Examples & Samples

Manage architecture input into developing the strategic direction over the Business Processes, applications, Data and integration
Define processes to design and communicate the architecture standards, guidelines and statements of direction by tracking the quality, availability and applicability of data and the integration of architecture applications and standards. Ensuring that architecture standards will allow business needs to be achieved, guiding research on industry standards and technologies to ensure proper questions are raised and answered by stakeholders to ensure the establishment of best practices that guide the design of technology solutions
Manage the architecture process for technology solutions by overseeing the development of the company’s data and integration architecture; ensuring appropriate use of enterprise architecture methods and content; ensuring appropriate expertise and capacity are aligned to deliver needs; reviewing and facilitating discussion around architecture alternatives; recommending IT solutions to business leaders based on their business needs; communicating recommendation to senior leadership regarding architecture decisions
Research, propose and support the adoption of new technologies within the data and integration domains by collaborating with IT and business leadership to influence decisions regarding technology investment; driving innovation across the team using a deep understanding of how enterprise architecture works within the organization
Manage Proof of Concepts (PoC) for new technologies
Communicate effectively with key constituents to reinforce the benefits of governance, architecture and standards, ensuring that delivery and operational teams understand the Enterprise Architecture content produced
Define, produce and report on Enterprise Architecture progress towards objectives and goals through the EA metrics and value measurement
Effectively develop, lead, and manage full application Life-cycle management
Serve as the principal IT liaison for M&A Due Diligence and related activities
Holds managers accountable for building capability and engagement on their teams
Proactively identifies and leverages appropriate avenues and team members to drive needed systemic changes in the organization
Recruits, develops, and retains IT managers and individual contributors; sponsors and facilitates career/professional development of IT talent
Leads and inspires others to deliver superior customer-oriented results while living the Zimmer values
Understands the competitive environment, sets and communicates business direction at all levels
Delivers results for high-level internal/external partners. May include IC accountability as well as delivering results through others
Prioritizes and sets strategic resources and business plans
Leads, influences and negotiates to achieve business strategies
Ensures IT credibility and leadership in providing value-added business solutions
Applies principles, concepts and practices of the IT Competency Model at the Director level
Proactively enforces worldwide and local security policies to ensure IT information assets are protected
Bachelor's degree in Information Technology or related field with at least 12+ years of relative professional experience required; OR
Master’s degree in business, IT or related field with at least 10+ years of relative professional experience required preferred
10+ years leading Technical Teams
7+ years of demonstrated successful experience leading Enterprise Architecture teams in a large / diverse systems landscape: designing, and implementing enterprise-scale, high volume, high-availability systems, EA governance, and complete Life-Cycle management – Significant experience with SAP (Suite, HANA, S/4), JDEdwards, Hyperion, and TeamCenter
Preferred experience in regulated environments (21 CFR Part 11)
7+ years of experience leading the application of Enterprise Architecture frameworks, such as TOGAF

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