Technical Trainer Resume Samples

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C Crona

Christiana

Crona

96299 Terry Drive

Detroit

+1 (555) 658 1028

96299 Terry Drive

Detroit

Phone

p +1 (555) 658 1028

Experience Experience

Chicago, IL

Technical Trainer

Chicago, IL

Toy Group

Chicago, IL

Technical Trainer

Work closely with Technology and HR to continually develop and improve the overall Technology Learning and Development offering
Evaluate and validate network and system designs and provide feedback and results to program manager for improvement
Maintain program performance, completion, evaluation records, and perform LMS data input functions as defined by EMIL / FOD Training Management
Reviews and measures vendor performance, recommends improvements to management team and implements changes
Work with department management to coordinate and/or provide routine to moderately complex technical training for department personnel
Work with department management and lead, coordinate and/or provide technical training at all levels of complexity for department personnel
Constantly improve internal capacity and autonomy regarding learning by supporting and developing internal coaching networks

Houston, TX

Corporate Technical Trainer

Houston, TX

Deckow, Ondricka and Ruecker

Houston, TX

Corporate Technical Trainer

Create and maintain our technical training environment. You will be responsible for maintaining our training accounts for all technical delivery. System Administration of our different applications as well as support in Development and implementation of the new features as released
Demonstrate an efficient, effective and timely approach to learning new courseware (which should include direct field exposure) in support of continuous expansion of the list of Adobe Systems courses the Instructor can deliver
Participate in discovery and educational scoping meetings with clients, partners and colleagues to support defining the best education approach and course to deliver
Follow through on any questions asked during a class that you cannot fully answer yourself by working with colleagues internally to find the answer and provide the answer to the student (best case - before the class is completed, worst case - as soon after the class has completed as possible)
Articulate technical concepts, how they map to product features, and how the features can solve client business problems to both technical and non-technical audiences
Collaborate with Curriculum Development to identify and provide input for new learning programs and ensure existing programs represent the most current learning and effective form of delivery including best use of technology and delivery approach
Review courseware materials developed by Curriculum Development and provide feedback

present

Los Angeles, CA

Senior Technical Trainer

Los Angeles, CA

Legros-Schaefer

present

Los Angeles, CA

Senior Technical Trainer

present

Assisting with curriculum development processes for both classroom based and online training
Working closely with team members and clients to provide exceptional customer service to internal and external stakeholders
Staying current with Visa and client business objectives by building effective relationships with product, sales and account teams, as well as DPS clients
Performing administrative duties related to training to include status reports, travel arrangements, expense reports, and project planning
Facilitating classroom and virtual classroom (vILT) training
Coordinates with technical subject matter experts to ensure that prepared courses meet stated objectives
Completes all administrative tasks necessary to fulfill primary role function duties including status reports, and training delivery support

Education Education

Bachelor’s Degree in Instructional Technology

East Carolina University

Bachelor’s Degree in Instructional Technology

Skills Skills

Basic knowledge of product functionality -Basic knowledge of industry trends
Knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies (highly desirable)
Good project management knowledge including the ability to effectively manage and prioritize projects, issues and tasks
Strong customer services skills with the ability to maintain professionalism under pressure
Knowledgeable of / competent with basic upstream oil & gas operational programs
Excellent customer service skills/ability and demonstrated ability to work effectively in a team environment
Ability to quickly grasp complex technical concepts and to convey them to others in an easily understandable way
Excellent professional written, verbal and presentation communication skills with the ability to interact with all staff levels
Strong ability to transfer knowledge from practice to theory to practice
Basic knowledge/use of professional concepts

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Technical Trainer / Instructional Designer Resume Examples & Samples

If content changes are made in the midst of delivering the training, be able to adapt, make updates to the training, and close any knowledge gaps
Create job aids or handouts during training, as needed
Attend meetings with training team to present areas for improving training and activities identified during training and provide suggestions and solutions accordingly
Use business goal to design learning goals with reinforcing activities
Understand adult learning theory and use in creation and delivery of learning solutions
Storyboard, develop and/or improve audiovisual/multimedia materials and SCORM compliant elearning for the LMS
Co-create knowledge checks, assessments based on Kirkpatrick’s levels of evaluation
Identify and implement a well-rounded elearning solution for global Dow Jones
Teaches all level courses for corporate and client personnel
Creates approved course materials for end user training for Microsoft Office suite, Adobe Suite of products, Linux, Amazon Web Services, JIRA, Google Suite of Apps
Work with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, and technologies
Train system users in person, over the phone, or via webinars
Establish a good working relationship with all departments, customers, and professionals
Use web-conference tools
Ability to function independently in a multi-task environment, as well as part of a team
Comfortable communication with all levels of management and employees
Excellent written, verbal presentation and organizational communication skills
Technical Writing Abilities
LI-JA1

Technical Trainer Resume Examples & Samples

Implement company processes across systems
Review and monitor systems data to ensure proper procedures are being followed
Train the staff on all processes/systems – 20 hours/week
Design systems
Answer questions/resolve system issues for employees

Technical Trainer / A Analyst Resume Examples & Samples

Primarily responsible for multiple assigned applications that may consist of several of the following: PLM, Essentus, WebPDM, Business Objects, Oracle Financials, PKMS, New Hire training, Google and Mobile devices
Responsible for QA of upgrades or custom applications as related to the software set assigned
Work with management to establish training goals and objectives through needs assessment and requirements gathering
Ability to quickly learn company proprietary software applications in order to make an immediate positive impact

Technical Trainer Resume Examples & Samples

Develop technical training curricula for technologies used at BKD to meet the needs of BKD personnel
Ensure that personnel have access to quality training opportunities and resources on technical topics by developing, preparing, reviewing, scheduling, publicizing, and delivering training sessions and supporting materials, such as user guides, technical documentation, online resources, and other marketing/promotional and supporting materials
Plan and coordinate training events with the Learning and Development Department
Conduct classroom training, recorded webinar and video training, and one-on-one training
Ensure effective and efficient delivery of training by assessing training needs, tracking participation in training sessions, analyzing user satisfaction by gathering feedback and implementing a measurement process, and maintaining records on all session offerings, registrations, and attendance
Participate in the software development process to identify training needs and incorporate training in the introduction of new software
Answer follow-up questions from individuals who attend training sessions
Continually evaluate and recommend new technologies and methodologies that enhance the learning process, increase the availability of training options, and enhance the effectiveness of technical training
Remain competent and current through self-directed reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses
Contribute to the overall success of IT Department by performing all other duties as assigned

Technical Trainer Resume Examples & Samples

Supporting local technologists in identifying / sourcing / facilitating / implementing training events; provide local support to vendor trainers; partner with local leads to identify future training needs
Support and deliver local induction training for technology new starts; participate as local “White Glove” contact for Senior hires
Partner with global team, shaping enhancements to the delivery and curriculum
Partner with regional and local L&D teams to support informal-learning and community activities (forums, dojos, etc)
Be a local presence for GTTD initiatives and products: E2 and TAP
Support the TAP and CDP teams with the ongoing development of locally based graduates
Support and promote Tech for Social Good (TFSG) activities with University engagement teams
Delivering projects to analyse and improve, and automate global (and regional) tools & processes to benefit the firm-wide training offering
Support TAP bootcamp (in 2015, 5 weeks on-site training in London in Q3)
Local liaison point with local management: pipeline, development, and other needs
Proven experience working in technology (training and development roles are a plus)
General technology knowledge with understanding of basic concepts and terms; SDLC methodologies, approaches and differences
Demonstrated ability to work in a virtual team environment
High degree of initiative and autonomy
Strong professional presence
Ability to successfully multi-task across tactical and strategic initiatives
Excellent verbal and written communications, presentation and facilitation skills
Strong consultative and influencing skills
Strong project and process management skills
Creativity and ability to generate new ideas
Experience with talent development strategies are a plus

EU Technical Trainer Resume Examples & Samples

Provides service specific training to Tesla Motors’ technicians on electric vehicles equipped with complex automotive/electromechanical systems (powertrain, passive restraint system, steering/suspension/brakes, thermal management)
Provide specific & general training on High voltage DC systems
Deliver Technical Training courses across Europe
Prepare and develop training materials in close consultation with Service and Field Service Engineering
Assist with the operations at the Tilburg Training Center that include, but are not all encompassing: inventory, vehicles, room setup, service center contacts, phone calls and scheduling

Corporate Technical Trainer Resume Examples & Samples

Proactively manage efforts to stay current on Adobe's latest product releases and courseware leveraging internally and externally available learning opportunities as applicable as well as self-study
Demonstrate an efficient, effective and timely approach to learning new courseware (which should include direct field exposure) in support of continuous expansion of the list of Adobe Systems courses the Instructor can deliver
Effectively manage the classroom environment, addressing any issues that might come up real time and ensuring the class stays on track with the intended agenda
Collaborate with Curriculum Development to identify and provide input for new learning programs and ensure existing programs represent the most current learning and effective form of delivery including best use of technology and delivery approach
Review courseware materials developed by Curriculum Development and provide feedback
Participate in discovery and educational scoping meetings with clients, partners and colleagues to support defining the best education approach and course to deliver
Collaborate in a team environment
Maintain a 100% client centric and client satisfaction focused attitude and disposition
Improve and hone problem solving skills

Senior Technical Trainer Resume Examples & Samples

Determine student learning objectives and course content, prepare course syllabi, lesson plans, student manuals and accompanying product functional demonstrations and course exercises
Possess excellent presentation skills as well as strong written & verbal communications skills, strong interpersonal/collaboration skills, and will be well versed in training delivery in both classroom and on-line interactive multi-media settings
A degree in technology, engineering, computer science or related field or degree in communications or related field with significant technical experience required (Bachelor’s Degree / 6+ Years, Master's Degree / 4 Years, PhD Degree / 2 years)
3+ years of experience developing technical course material including determining student learning objectives and course content, preparing course syllabi, lesson plans, student manuals and accompanying product functional demonstrations and course exercises
3+ years of experience in training delivery in both classroom and on-line interactive multi-media settings
Ability to demonstrate excellent presentation skills as well as strong written & verbal communications skills, and strong interpersonal/collaboration skills
Degree in Engineering or Computer Science
3+ years of experience developing and delivering technical course material in high performance computing, large networking systems, or related field

Technical Trainer Resume Examples & Samples

The main tasks for a Technical Trainer involve the following
Calibration(s)
New Hire Training – technical and process
Refresher Training
Content development / management
Call Monitoring
Providing Feedback
Team / Other Meetings
Identification and implementation of actions plans
Coaching and feedback

Technical Trainer Resume Examples & Samples

Bachelors in Engineering preferably in Computer Science or Electronic and Telecommunication
CCNA, CCNP, CCIE, Wireshark, HP ExpertOne certification or equivalent will be preferred
Minimum 5-7 years of experience in Onsite/Remote Technical Support and IT Consulting roles
2-4 years of experience in technical training / coaching / mentoring preferred
Should be a quick and continuous learner
Should have ability to learn and re-deliver in short time span
Good people management skills
Ability to monitor, coach, and mentor, according to the needs of the trainee
Ability to cope with stress and to remain calm in all situations; ability to remain patient, polite and provide results based on the given task
Excellent technical content creations skills
Ability to analyze various data in effect to bridge process/ training gaps
Must be able to work with little supervision to coordinate training delivery logistics and details

Partner Technical Trainer Resume Examples & Samples

Deliver Certified Meraki Networking Associate (CMNA) training programs, technical webinars, and other hands-on trainings
Help to improve certification programs and develop additional partner trainings and resources in coordination with members of the Channel and Product Management teams
Serve as a technical resource for a select group of high priority partners

Senior Technical Trainer & Course Developer Resume Examples & Samples

Teaching technical courses for customers, partners, distributors, and internal employees
Working with fellow instructors to improve training materials and delivery
7+ years’ experience teaching technical material
4+ years’ experience developing technical training materials
9+ years’ experience in technical industry
Strong experience in Virtualization technologies, such as VMware ESXi
In-Depth knowledge of cloud computing domain, key players and technologies
Ability to Install, Configure, and troubleshoot vCloud Director or vRealize Automation (formerly vCAC) environment
In-depth experience of orchestration needs and orchestration technologies on various hypervisors
Experience in configuring load balancers, firewalls, etc
Good understanding of High-Availability (HA), Cluster architectures, deployments & Experienced in HA solutions
Excellent understanding of Datacenter Organization, including hardware configurations and networking
Experience in performing capacity planning for the Cloud
Experience on Compute, Networking & Storage infrastructure
Self-starter, taking initiative and requiring minimal oversight
Experience in PowerPoint, Word, Adobe Captivate, Camtasia etc
Experience in developing eLearning
Knowledge of systems administration, networking, client/server applications and hardware configuration
Knowledge of systems administration in Linux/UNIX and Microsoft Windows operating systems
Good practical working ability with Linux and/or Windows utilities and applications
Experience doing and/or teaching one or more of the following: Linux/UNIX System Administration, Server Hardware Maintenance, x86 Hardware Configuration, Windows 2000+ Server Systems Administration, Storage Area Networks, Linux/UNIX Kernel Configuration & Tuning, Windows Server and Network Configuration

Senior Technical Trainer & Course Developer Resume Examples & Samples

4+ years’ experience teaching technical material, preferably at the operating system level and below
3+ years’ experience developing technical training materials
6+ years’ experience in technical industry
Strong experience in Virtualization technologies, such as Microsoft HyperV ,VMware ESXi, (Preferably VMware technology)
Exposure to tools for virtual infrastructure monitoring such as Microsoft SCVMM, VMware vCenter Operations Manager, Hyperic etc
Strong experience in Storage Area Networks (SAN), managing Datacenter Networks
Exposure to cloud computing domain, key players and technologies
Ability to Install, Configure, and troubleshoot VMware vSphere
Exposure to virtual machine backups, disaster recovery solutions is an added advantage
Experience in PowerPoint, Word, Camtasia etc
Experience in developing eLearning preferred, but not mandatory
VMware Certified Professional (VCP) and VMware Certified Instructor (VCI) preferred

Senior Technical Trainer & Course Developer Resume Examples & Samples

3+ years’ experience teaching technical material, preferably at the operating system level and below
2+ years’ experience developing technical training materials
3+ years’ experience in technical industry

Technical Trainer Resume Examples & Samples

Technical Expertise (Can substitue some of the learning & development experience)
Knowledge of adult learning methodologies. (Ability to keep Rackers engaged.)
Ability to assess skill levels and training effects
Excellent writing, editing, communication, presentation and interpersonal skills
Able to apply blended or extended approaches to content creation
Able to use various learning methods and technologies
Ability to integrate adult learning concepts into training programs
Knowledge of principles and methods for curriculum development, design, and delivery
Able to apply hybrid design principles and has knowledge of emerging learning trends and technologies
Ability to deconstruct any models used, assess against similar or challenging models, and answer challenges
Ability to apply hybrid design principles and has knowledge of emerging learning trends and technologies
Ability to apply coaching principle to their area of subject matter expertise
Ability to understand how to get the most from and with others
Distance education model and best practices
Expert knowledge of principles and methods for curriculum development, design, and delivery
Analytical and technical ability in assessing skill levels and training effects
Ability to manage National Programs
Ability to coach and mentor levels 1-3, brings in through own or knowledge network new learning theory and insights
Works Collaboratively

Senior Technical Trainer & Course Developer Resume Examples & Samples

7+ years’ experience teaching technical material, preferably at the operating system level and below
Ability to Install, Configure, and troubleshoot vCenter Operations Manager (vROPs)
Exposure of orchestration needs and orchestration technologies on various hypervisors
Experience in Big Data Hadoop Platform

Senior Microsoft Technical Trainer Resume Examples & Samples

Identifies training needs for groups or individuals
Develops an appropriate mix of formal and informal training activities
Coordinates and prepares instructional materials for training and development programs
Develops and maintains current knowledge of training concepts and principles
Applies needs analysis framework with help and understands potential business outcomes
Create blended learning experiences
Actively draws information from the delegates
In tune with the energy and the comprehension of all in the room, able to adapt both style and schedule to accommodate
Answers questions based on that subject and peripheral
Defines skill sets necessary to perform technical aspects of broad position functions or specific technical positions
Performs assessments to identify training needs for groups or individuals
Identifies appropriate measurement instruments and evaluates the effectiveness of training programs and learning outcomes
Designs and delivers training programs
Researches and recommends externally developed programs
Coaches and supports learners through development of peer networks
Maintains current knowledge of training concepts and principles
May speak at conferences
Leads on projects that have impact within BU and Able to execute against timelines
Coach Rackers to specific topic to materials
Conducts regional Train the Trainer (T3) sessions occasionally to ensure consistency and relevancy of emerging technologies
Works with managers to identify training goals and objectives in support of the organizational strategy
Conduct strategic needs analysis conversations and make recommendations including fully coherent business outcomes analysis aligned to and/or based on business objectives and KPI’S
Speaks at conferences
Highly active in technology communities and across social media
Lead instructional design sessions with groups across the business including non TD SMEs
Coach Rackers broadly to business needs, synthesize coaching principles
Conducts global Train the Trainer (T3) sessions to ensure consistency and relevancy of emerging technologies
Projects that have impact in and across BUs/geographies. and Able to execute against timelines
Knowledge of adult learning methodologies
General knowledge of principles and methods for curriculum development, design, and delivery
Expertise in functional area of training
Solid understanding of training methods, utilizing different approaches and technologies
Able to create and implement effective assessments
Able to execute against timelines
Advanced knowledge of principles and methods for curriculum development, design, and delivery
Ability to handle challenges to content delivery and able to judge how best to ensure that flow of session is maintained
Ability to apply varying leadership skills and traits that create solutions and results to unexpected situations
Ability to articulate and judge real world impact on business
Capable of handling strong challenges, and dealing with emotional situations, this might mean controlling, but could equally mean having the judgment to let it run
Capable facilitating a session without full prior knowledge of the direction it might take, because the “toolbox” is such that it can support it
7+ years of experience as a technology practitioner including a minimum of four years of experience developing and delivering adult training programs
Experinece Azure is highly preferred

Subject Matter Expert / Technical Trainer Resume Examples & Samples

Provide 2nd line support / availability on the desk,
Review and act upon daily reports,
Conduct quality assurance,
Manage and uphold desk rules and procedures,
Manage joiners and leavers,
Manage, provide training, install and configure tools used by the service desk,
Manage and request agents rights for the different required helpdesk’s tools and resources,
Provide product training,
Provide desk with needed Work instructions and First Checks,
Remote control tool assistance,
Actively participate and assume responsibilities on the Sense and Respond and Lean process,
Attend regular weekly meetings for the 2nd Line team,
Manage technical change and shift to the left projects,
Manage client and internal escalations,
Liaise with your peers to develop team dynamics,
Enthusiastic / passionate about the role and places the customer at heart of our business

Signalling & Telecommunications Technical Trainer Resume Examples & Samples

To deliver the Technical Curriculum at the centre and in the field
Develop and maintain a curriculum and standard operating procedures meeting all the awarding body and client requirements
Deliver the training programme as required, and internally verify all portfolios to the agreed External Verifier and Awarding Body standards

Technical Trainer, Pittsburgh Resume Examples & Samples

Support and maintain a comprehensive training program that covers entry level beginners to seasoned field experts
Support System Specialists in completing and progressing through the different levels of the ALC System Specialist certification program
Work collaboratively with ALC factory to identify and prioritize new training classes. Schedule time each quarter to work on training development with ALC factory. Attend the annual ALC factory training summit and tech update seminars as needed
Keep current with advancements in the Building Automation Systems industry as well as the training field. Participate in industry and professional organizations to learn and incorporate best practices, and to develop professionally
Attend ALC factory best-practice training courses in Kennesaw, GA for new products, and obtain teaching certification for those courses
Collaborate with other ALC field trainers to share knowledge and best practices
Conduct training for employees and customers at branch and customer locations
Maintain a database for tracking class attendees. Verify / ensure field check out qualifications for ALC employees
Plan, coordinate, schedule and publish the calendar of training classes at local ALC branches
Create class handouts and documentation as needed
Responsible for class logistics
Ensure training room computers and hardware are up-to-date
Develop a list of training hardware/software needs and provide to management for inclusion in the annual budget
Manage the financial aspects of training classes
Maintain a professional appearance, exhibit professional written and verbal communication skills
Complete tasks within expected timelines

AEM Technical Trainer Resume Examples & Samples

Create and maintain our technical training environment. You will be responsible for maintaining our training accounts for all technical delivery. System Administration of our different applications as well as support in Development and implementation of the new features as released
Prepare for (including any needed classroom setup and collecting any internal relevant knowledge from colleagues on the students to be in a class) and provide world-class educational classes and programs to clients, partners and colleagues using classroom and e-learning methods
Based on the students in a given course, strike an effective balance among having flexibility in how the agenda is covered, injecting examples from personal experience into the course material and still adhering to and delivering the required level of material
Follow through on any questions asked during a class that you cannot fully answer yourself by working with colleagues internally to find the answer and provide the answer to the student (best case - before the class is completed, worst case - as soon after the class has completed as possible)
Consistently receive high average scores on student evaluations
Promote and represent Adobe Systems and Adobe Systems educational offerings through your performance, appearance and communication with the students, and identify and pass on any leads for additional education needs or other needs for students in classes

Mastermind Technical Trainer Resume Examples & Samples

Deliver professional software training for customers, both in-house and on-site on software solution topics including: installation and service operations, billing and collections, alarm signal processing and alarm dispatching
Provide consultation to customers implementing proprietary, business critical enterprise solution
Serve as Customer Liaison providing first level support during the implementation phase
Assist the sales team during demonstrations of prospective customers
Assist in the creation and updating of documentation and manuals

Technical Trainer Resume Examples & Samples

Delivers training ½ day or more with multiple media methods
Utilize Instructional Design principles to build learning (lesson) plans and create effective course materials
Promotes out of classroom activities to enhance learning
Evaluates the effectiveness of training programs and learning outcomes
Assists with and designs and delivers training programs
Maintains appropriate records of training activities and programs

Technical Trainer Resume Examples & Samples

Prepare and deliver training programs for both technical and Under Armour University aligned curriculum for new and current teammates of the DH with a focus on Continuous Improvement philosophies
Interface with all DH Floor Departments to develop specifications for the requirements, curriculum, and content of the technical training programs
Partner with DH Departments to create, maintain, and align DH SOP's to Under Armour University requirements
Work with other DH Departments to develop custom training for the respective area(s)
Create and deliver 'train-the-trainer' sessions and modules
Continuously reviews and modifies training programs for improved performance and effectiveness
Must have experience in Continuous Improvement philosophies (LEAN/Six Sigma)
Experience with Warehouse management systems (Manhattan,SAP,WCS)
Skilled in adult learning, facilitation, needs assessment and measuring impact of learning programs
Ability to handle multiple projects and programs concurrently
Superb written and verbal communication and interpersonal skills
Must be flexible to cover a 24/7 operation
Possess strong planning and organizational skills, collaborative expertise, patience, professionalism, and initiative

Corporate Technical Trainer Resume Examples & Samples

Demonstrating Strong EQ (Be Aware) – Having a keen sense of self awareness is the foundation of leadership at Adobe. Whether you’re an individual contributor or a people manager, you’re someone who’s empathetic and mindful of your impact on others
Selecting Talent (Be a Recruiter) – You’re a guardian and an ambassador for selecting talent at Adobe! You recommend and recruit only the best. You embrace diversity of ideas, experiences and working styles because you know that diverse teams drive better business results
Role Modeling Check-In (Be a Coach) – We don’t believe in annual reviews and rankings. That’s why, feedback flows constantly at Adobe. To succeed, you’ll meet frequently with your manager to receive ongoing feedback, set challenging performance expectations, and pursue continuous development opportunities
Leading change (Be an Agent of Change) – You readily adapt to business changes. Ambiguity or uncertainty never seems to stop you from working productively. You’re maniacally focused on execution and you’re always looking at new approaches to resolving issues
Scaling the Business (Be an Owner) – You approach your role as if you own the business. The buck stops with you. Your goal is to always deliver an exceptional customer experience by listening to feedback and continuously looking to improve efficiencies

Engineering Technical Trainer Resume Examples & Samples

Interact with training stakeholders and engineers to develop and evangelize training offerings
Actively participate in new product introduction and continue to master new products
Regularly provide progress updates of training goals to the management
Measure and Evaluate training effectiveness for the large engineering community
Continuously enhance technical instructional delivery and presentation skills
Ensure the quality and consistency of course content throughout the course life cycle
Drive, manage, and implement projects with minimum supervision
A Bachelor or Master’s degree in a technical field such as Computer Science is required
8+ years’ experience in a technical education/training role or Software Development/QA
Expertise in Storage Domain
Storage and Data Management technical depth and expertise required to interact in detail with product management, engineering and solutions teams for interpretation and translation of requirements into training needs
Familiarity with File systems , Clustering, Virtualization and Cloud technologies preferable, not mandatory
Excellent presentation and facilitation skills; analytical and problem solving abilities, required for working with all levels of an organization
Strong content development skills
Flair for training (mostly technical training, however some process training is included)

Systems & Technical Trainer Resume Examples & Samples

Must maintain a high in-class standard for training delivery and scheduling of products in his/her product specialty or secondary specialty. He/She must meet the standards established by training management for training delivery quality and quantity measurements
Make sure that each student has a quality training experience inclusive of materials, accommodations and amenities
Maintain all training facilities and equipment in good working order and in accordance with Educational and Training standards. Keep current inventory of all training equipment
Provides a continuous learning path for assigned programs and audiences. The learning path should be focused on continuous learning events that target improvement in KPIs
Creates and delivers training in various methods, such as, eLearning, Blended learning and Classroom
Creates effective methods of evaluation of students in each learning activity. eLearning or Classroom
Builds, maintains, and effectively uses a unique network of Subject Matter Experts that assist in enhancing or improving the quality and effectiveness of all learning programs
Takes independent action to identify and deliver learning events that educate students and enable them to perform more efficiently
Delivers consistently effective, quality, and technically accurate learning programs
Use knowledge of the development tools provided to develop all training program deliverables quickly and efficiently following all company and departmental standards
Bachelor’s Degree in Education or equivalent and 2-5 years of experience
Certified Technical Trainer (CTT+) Certification preferred
Knowledge of the International Board of Standards for Training, Performance and Instruction (IBSTPI) competencies
One Technical certifications is required. Such as, MCSE or CNE, or Network +
Two years of classroom delivery experience as a Technical Trainer or in a similar position where he/she has delivered instructionally sound highly technical content to a variety of audiences
Must possess supervisory leadership and interpersonal skills with the ability to communicate and collaborate with external and internal “customers” and management at all levels
Computer and connectivity knowledge and skills including network theory and the ability to configure Canon devices in all network environments
Instructional Design certification is required
Some travel is required (Up to 15%)

Subject Matter Expert / Technical Trainer Resume Examples & Samples

Knowledge and experience on Desktop technical support
Solid IT knowledge (client, server, networking)
Solid knowledge of Microsoft IT Infrastructure components (Exchange, Active Directory, File and Print Servers, networking)
Solid knowledge of MDM systems (Mobile Device Management) and mobile devices (preferably iOS solutions)
Solid knowledge on Microsoft Office especially MS Outlook

Technical Trainer Resume Examples & Samples

Consulting with stakeholders to understand business needs and identify key priorities
Designing and delivering blended learning solutions
Creating training plans to meet project delivery timeframes
Managing stakeholders to supply technical content and approval of training material
Maintaining material as changes and feedback emerges
Delivering training support in other SS&O initiatives as required
Solid proven experience in successfully building digital or system training
Working knowledge of training needs analysis and instructional design
Experience utilising learning technology (online – Articulate, podcast, video, etc) highly desirable
Exceptional communication skills and the ability to adapt to styles, environments and audience
Proven experience building and managing stakeholder relationships
Positive and commercial approach that focuses on partnering with the business
Deep expertise and demonstrated ability to coach others and model desirable behaviours
Drive to deliver effective blended learning solution through a range of delivery methods such as e-learning, podcast, and webinar
Passion for training and developing people
Relevant tertiary qualifications and/or Certificate IV in Workplace Training and Assessment
Experience within the Financial Services industry with retail banking products will be highly desirable

Technical Trainer Resume Examples & Samples

Design and develop training courseware for new product and service offerings
Design and develop on line tutorial scripts product and service offerings
Deliver training via webinar and classroom style
Provide customized training to meet organizational requirements
Maintain all developed courseware and tutorial scripts as necessary
Design, develop, maintain and publish reference documentation to reinforce procedures, processes and product knowledge learned during training
Represent SDO on project team meetings
Effectively communicate with associates
Three years' work experience in an implementations capacity or environment
Good project management knowledge including the ability to effectively manage and prioritize projects, issues and tasks
Computer proficient, including strong software applications experience with PowerPoint, Excel and Access
Excellent professional written, verbal and presentation communication skills with the ability to interact with all staff levels
Strong organization skills and attention to detail
Strong experience with formal presentation development and delivery
Excellent organization skills and the ability to multi-task to manage multiple and varied training programs and projects
Must be flexible with the ability to adapt and shift priorities to meet critical deadlines
Must have a strong sense of accountability and be highly motivated
Must be able to perform under limited supervision, able to work independently as well as in a team environment
Strong customer services skills with the ability to maintain professionalism under pressure
Strong attention to detail including editing skills
Knowledge of banking, EFT or credit industry required

Technical Trainer Card Services Resume Examples & Samples

Instruct participants in both classroom lectures and on-site sessions as well as distance learning programs
Maintain strong interaction with SMEs to create and revise materials; with end users to review and revise materials and with other internal departments for exchange of ideas. Develop and maintain blended curriculum and supporting documentation for both instructor-led and eLearning formats
Lead development of document structures and prepare a variety of documents with minor guidance
Minimum 3+ years’ experience developing and delivering training, or equivalent electronic funds transfer (EFT) industry experience
Proficient in Microsoft Office tools (Excel, Word, PowerPoint, and Outlook)
Knowledge of writing procedures and/or documentation
Knowledge in instructional design
Knowledge of EFT

Technical Trainer Resume Examples & Samples

Teach a variety of classes, both for new hires and experienced software engineers
Collaborate with our team to define course structure, content, and delivery method to produce high quality training
Obtain a deep knowledge of Bloomberg technologies and work across functional teams to stay current with rapidly evolving enhancements
Build relationships across teams to meet goals
Learn and master new product technical functionality and have a deep understanding of our Software Development Life Cycle
Share your knowledge and experience with your new hires to get their Bloomberg career off to a great start!
3+ years of deep hands-on experience in programming
Breadth and depth in computer science
Excellent problem solving skills and the ability to independently manage projects
Ability to communicate concepts in a concise, logical manner so students can absorb and retain
Passion for learning, teaching, and mastering complex system functionality
Ability to comfortably and confidently present to large groups of 20+ people using a variety of delivery methods for lengthy periods of time
Excellent communication skills, both written and verbal
Ability to learn technology quickly through instruction and self-training and the flexibility to adapt to a changing environment
Ability to lead discussions and actively influence development of new strategies to improve course offerings
Bachelor's degree or equivalent, relevant technical training working experience is required. Advanced degree preferred

Technical Trainer Resume Examples & Samples

Use professional concepts to apply company policies and procedures to determine best practices as it relates to training
Conduct needs analysis to determine performance improvement solutions
Work with Subject Matter Experts (SME) to ensure that course materials and training courses reflects current product features and organizational processes
Utilize proven techniques and instructional design methodologies to research, design and develop learning materials for new and existing programs in a variety of contexts and subjects, using several software applications and tools
Perform Level 1, 2, and 3 evaluations to determine applicability of course material
Consult with internal clients to understand training requirements and design appropriate solutions
Must be familiar with the ADDIE model of instructional design
May perform other duties as assigned
Minimum 3+ years’ experience writing procedures and/or documentation
Minimum 3+ years’ experience developing or designing eLearning modules (examples would be: Camtasia, Captivate, Articulate) – Preferred
Knowledge of delivery of job skills training
Knowledge in education analysis: job function analysis, task analysis and audience analysis
Knowledge of Credit and/or Card Vision

Technical Trainer Resume Examples & Samples

Implementing, documenting, and monitoring best practice across training and working with other business areas to share training standards
Coordination of delivery of classroom training and creation of training materials including teaching outlines, technical documentation, job aids, and instructional design materials
Ensuring training delivered to high standard of user satisfaction
Investigating available training methods to determine most effective way to deliver specific learning needs
Creating and analysing support metrics / surveys to gain insights to recommend system, user, or training improvements
Managing and/or participating in the tool enhancement and maintenance and reliability programmes
Any other duties as reasonably required
Experience in working in a trainer or management role with exposure to running training and change programmes across the business
Core learning design and development skills, including classroom and other blended learning solutions
Experience in delivering training including classroom-based learning, creating technical documentation, and blended learning
Knowledge of learning management systems and instructional design tools such as Camtasia or Captivate
Analytical, communication, and interpersonal skills
Understanding of publishing processes and the editing lifecycle

Technical Trainer Resume Examples & Samples

Instruct participants in classroom lectures and on-site sessions as well as distance learning programs
Maintain strong interaction with SMEs to create and revise materials; with end users to review and revise materials and with other internal departments for exchange of ideas
Develop and maintain blended curriculum and supporting documentation for both instructor-led and eLearning formats
Prepare a variety of documents with minor guidance
Must possess strong facilitation skills
Three or more years’ experience developing and delivering training
Experience writing procedures and/or documentation
Microsoft Office tools (Excel, Word, PowerPoint, and Outlook)
Experience developing or designing eLearning modules (examples would be: Camtasia, Captivate, Articulate)
Knowledge of EFT/Credit

Technical Trainer Resume Examples & Samples

Highly active in communities and across social media
Builds new stakeholder relationships and Identifying the right stakeholders, at VP+ level
Keep up to speed with the latest theories within their discipline, as well as keeping up with industry/company knowledge
Coach students broadly to business needs, synthesize coaching principles
Works with customers to identify training goals and objectives in support of the customer’s training strategy
Ability to articulate and judge real world impact on technology and business
Understandng of cloud technologies and architecture
Requires up to 50% travel domestic and international
Able to coach and mentor levels 1-3, brings in through own or knowledge network new learning theory and insights
Projects that have impact in and across the customer base/BUs/geographies. and Able to execute against timelines
Bachelor’s degree in a related field required or equivalent work experience
Industry recognized certifications required
7+ years’ experience in subject and training. (US ONLY) work out of San Antonio

Vancouver Technical Trainer Resume Examples & Samples

Teaches tools for multiple artist disciplines including proprietary software applications
Delivers training to ILM studios via live classes, remote training, and recorded videos
Develops and implements curricula in accordance with the facility needs in Vancouver, San Francisco, London and Singapore, including instruction on the ILM production pipeline and production procedures
Customizes new hire training to the needs and goals of each trainee’s assigned production
Evaluates and reports on trainees’ progress to Director of Talent Management, and appropriate department managers and production supervisors
Interfaces with ILM artists, software engineers, and production supervisors to determine artists’ training needs and develop course content
Creates and evaluates technical documentation for a global ILM audience
Trains on various vendor and proprietary software packages and monitors industry technical advances to stay current with the needs of production and the goals of the organization
Uses artistic and technical skills to contribute to CG asset and shot work
Participates as a team member in determining various design solutions
Provides feedback to other members of the production by attending dailies on a regular basis
Maintains or exceeds consistent level of productivity while meeting deadlines and producing high quality work
Broad knowledge of principles, practices, and procedures of computer graphics
At least 4 years work experience required in 3D CG digital animation and/or visual effects
Bachelor's degree or equivalent degree in Computer Science, computer visualization, or computer animation a plus
Proven ability to create effective training materials for highly technical subject matter
Ability to train artists in the theory, operation, and application of computer graphics software
Ability to self-train quickly and efficiently in order to develop course material in correlation with ever-changing production needs
Highly skilled at fostering relationships across time-zones, providing global partners with an excellent level of service
Knowledge of Linux, shell scripting, Python, and C/C++, desirable
Experience with Shake, Nuke, or proprietary equivalent, desirable
Experience with Maya, 3dsMax, XSI, or proprietary equivalent, desirable
Experience with Adobe Photoshop, desirable
Excellent time-management and organization skills

Technical Trainer / L&D Resume Examples & Samples

Provide one-on-one coaching to training participants and their managers
Identify appropriate instructional methodologies and delivery methods to meet identified needs
Work with Instructional Design team to create training materials including: facilitator and participant guides, learning activities, job aids and other learning tools as needed
Customize training materials and tailor delivery techniques for varying audiences and needs
Manage multiple training projects at the same time
Collaborate with Subject Matter Experts to create the appropriate content and context for learning
Pilot to test training solutions and provide feedback needed to complete resulting revisions
Collaborate on program deployment activities to include LMS, rollout schedule, facilitator selection and communication to the audience
Execute program measurement and strategy to evaluate the impact of training
Bachelors or Advance Degree in Business, Communications, Instructional Design, Adult Educations or similar is preferred
Must have one-two years related experience designing and/or delivering training to adult learners
Proficient with 2010 Microsoft Office Products and SharePoint knowledge would be plus
Bi or Multi-lingual in English, German and/or French would be a plus

Technical Trainer Resume Examples & Samples

2+ years of related work experience
Bachelor's and/or Master's Degree in Computer Science or equivalent (Physics, Mathematics, Sciences)
Instructional aptitude and mixture of strong technical and interpersonal client facing skills
Previous Object-oriented Programming experience
Technical Training certification
Fluency in a Foreign Language
Knowledge and experience of delivering training of Software applications, ideally Healthcare related

Professional Technical Trainer Resume Examples & Samples

Assists in the review of external training programs to determine feasibility of purchase
Bachelor's degree in business administration, computer science, engineering or related field preferred
Clinical Trainer
Training MA's on EMR
Basic communication skills to write training procedures
Personal computer and business solutions software skills

Technical Trainer Resume Examples & Samples

Implement an effective technical training program within the company with the objective of deploying new systems and business processes through job training programs
Establish and manage an effective onboarding program for new hires
Develop self-service and instructor led training programs for in-house built systems, off the shelf systems, and third party services
Work independently, and direct trainers, to develop system training documentation
Partner with the ePMO and project managers to ensure timely and accurate reporting on all projects and initiatives
Ability to escalate any anticipating/identifying issues that could inhibit the attainment of project goals to management
Collaborate with the Business Analyst to develop appropriate training approach
4 year college degree or equivalent work experience; experience in book publishing a plus
5+ years’ technical training experience
Experience creating self-service and instructor led course material
Excellent written and oral communication skills
Ability to present ideas in business-friendly and user-friendly language
Ability to integrate and execute team-oriented and collaborative environment
Leadership skills required to indirectly manage across functional teams
Extensive experience delivering training within a diverse corporate environment
Proficiency in MS Office suite
Proficiency in Captivate or similar
Experience using LMS platforms
Experience with unified communications technology
Experience reading and interpreting technical documentation

Technical Trainer Resume Examples & Samples

Lead technical hands-on and classroom training courses for international customers, Channel Partners and GE employees
Work with subject matter experts to support the creation and update of training materials and eTraining modules
Support the continuous improvement process of training offerings by collecting feedback from training participants and sharing key insights with the team
Lead dedicated training projects related to improvements of training infrastructure, standards and processes
Drive an understanding of and compliance with all applicable EHS and integrity policies
Degree in electrical or mechanical engineering or local equivalent
Significant experience with Jenbacher gas engines, ideally as a mechanical field service engineer or a significant experience in similar role in a similar business with proven track record
High technical understanding and problem solving skills and the ability to clearly explain complex technical processes in an understandable way
Excellent presentation and communication skills, both verbal and written in German and English language
Demonstrated ability to develop credibility with customers and exceptionally strong customer service mindset
Be available for international travel up to 30% of the time

Technical Trainer Resume Examples & Samples

Assess the training needs and competencies for service providers, engineers and contact centre staff
Develop, implement and evaluate technical and soft skill training plans for internal/external staff
Deliver any other training courses within the job holders agreed field of competence
Work with internal and external functions to support, develop and deliver relevant training for new product launches
Produce and implement an ongoing training plan for all internal and external staff
Maintain the highest standards of product knowledge
Maintain the highest standards of systems knowledge
Prepare E-Learning training modules
Monitor E-Learning process
Propose and implement improvements in internal and external training processes
Recognise the KPI’s of the Consumer Service organisation including KPIs on warranty cost and product exchanges and plan training accordingly to support cost reduction
Present the Domestic Appliance Testing and Electrical Safety to all new starters
Contribute as required to the achievement of the Consumer Service KPI’s
Responsible for ensuring compliance with all company Health and Safety directives
Contribute to the departmental performance and objectives
Any other duties as requested by management
Continuous Improvement
Customer Focus
Brand & Product Knowledge
Business Understanding and Process Knowledge
Communicating, negotiating and influencing
Wide range of domestic appliance expertise and field technical issues
Sound and comprehensive electrical knowledge

Graduate Technical Trainer Resume Examples & Samples

Learns technical concepts quickly
Enjoys to transfer knowledge in diverse manners and towards different types of audiences
Passionate about working with and for customers
Strong listening, speaking and written communication skills
Analytical evaluation skills
Ability to work collaboratively in a team-oriented environment as well as being able to work well independently
Ability to perform under high-pressure situations
Fluent in English
Other languages are a strong advantage. German and/or Italian highly desired
Having relevant experience/knowledge in any of the following is considered a plus

Technical Trainer Specialist Resume Examples & Samples

Technical degree (e.g. engineering or technical training)
3+ years of professional experience in the assigned technologies
Experience in course delivery
Knowledge of HBS business and products preferred
Experience in HVAC technology: controllers, BMS, …
Experience in Access Control and DVM/CCTV solutions is an asset
Experience in IT (including VMWare) is an asset
Basic Project Management
Good Networking and collaborations skills
Multi-cultural awareness
English language proficiency required as most courses are delivered in English
Local languages – Dutch & French

Technical Trainer Resume Examples & Samples

Enthusiastically deliver technical training material through various presentation methods
Evaluate and document student performance and conduct proficiency testing
Confer with branch managers to determine training objectives for individual technicians
Aid in development of annual training schedule
Respond to all customer requests courteously and professionally, in a timely manner
Maintain training facilities, modules, and tooling, needed for effective training delivery
Participate in factory initiatives to enhance training delivery and curriculum
Transfer to the students your technical expertise, processes knowledge, and best practices associated with EBU product diagnostics and service
Continuously update personal qualifications, maintain knowledge of technical information, and take all necessary steps to remain a technical expert of the EBU product line up
Undertake additional training-related projects as assigned by management
Associates Degree in a Technical Discipline preferred
Expert-level technical knowledge of EBU products required
EBU Qualify-the-Qualifier [QTQ] certifications preferred
Ability to establish and maintain credibility as an instructor
Working knowledge of various Cummins service software preferred
Highly skilled with common workplace software (PowerPoint, Excel, Word, Outlook, etc.)
Must comply with safety rules and regulations and apply them to daily work routines
Bi-lingual, Spanish a plus
Up to 75% travel

Technical Trainer Resume Examples & Samples

Transfer to the students your technical expertise, processes knowledge, and best practices associated with PGBU product diagnostics and service
Continuously update personal qualifications, maintain knowledge of technical information, and take all necessary steps to remain a technical expert of the PGBU product line up
Expert-level technical knowledge of PGBU products required
PGBU Qualify-the-Qualifier [QTQ] certifications preferred
Minimum of 5 years of hands-on experience working on PGBU products

Technical Trainer Resume Examples & Samples

Facilitate instructor led training for various certification courses in Rochester, NY
Travel for Regional training events and Customer specific training throughout U.S
Revise/Update existing training material for 3 different instructional tracks
Manage web based exam content
Participate in departmental courseware development
Evaluate effectiveness of teaching
Participate in Quality initiatives
Prepare for training classes

Technical Trainer Resume Examples & Samples

Develop and deliver product training to Tyco Fire Protection Products customers
Determine development & delivery needs of various audiences: technician, sales, project support staff, and end-user customers
Provide proactive liaison with target audiences, to identify changing strategy and tactics, and describe emerging development needs
Develop alternative methods of delivery, utilizing most effective media, systems, and dissemination vehicles

Technical Trainer Resume Examples & Samples

Present to live audiences utilizing PowerPoint or hands-on training aids
Conduct or coordinate webinars
Support LMS training portal
Deliver existing content
Update existing presentations and content
Develop new content or update existing training programs
Develop new training aids
Operate audio/visual equipment
Coordinate training activities
Assist with maintaining training programs accreditation
Support Technical Services team as needed
Develop job performance requirements (JPRs)
Organize and maintain classrooms and equipment
Evaluate attendees based on performance for the purpose of certification
Ability to work in fluid corporate environment
Solid business communication skills
Superior written and spoken English communication skills
Excellent listening skills
Strong, positive interpersonal skills
Detail-oriented, particularly with respect to managing training programs
Understanding and application of the applicable NFPA standards in regards to water based fire protection including NFPA 13, 14, 20, 25, 750 among others
Basic understanding of the NFPA standards process
General awareness of the International Fire Code (IFC) and International Building Code (IBC)
Well-versed in MS Office Suite, primarily PowerPoint, Word, & Excel
Multi-lingual candidates preferred
Special hazards or detection systems experience a plus
Completed recognized fire sprinkler apprenticeship program with a 5 years industry experience
BS Degree in Fire Protection or Mechanical Engineering with 3 years industry experience
NICET Level III in Automatic Sprinkler Layout Certification with 5 years sprinkler design experience
NICET Level III in Inspection and Testing of Water-Based Systems with 5 years sprinkler inspection experience
Fire sprinkler installation project management with 10 years industry experience
Fire sprinkler inspection/service department management experience with 10 years industry experience

Technical Trainer Resume Examples & Samples

Conduct training classes by presenting job specific, company specific, and brand specific hardware and software applications
Maintain technical knowledge by attending product and testing meetings and reviewing publications both internally and from the fire suppression industry
Participate in the design and development of technical training programs for the special hazards division
Research and study advancements in fire suppression technologies and methods, assists in evaluation of training effectiveness and development of updates to our programs
Consult with cross functional project teams, leaders and/or stakeholders to keep up with latest changes and updates to our products
Facilitate training programs in accordance with business needs, regulatory requirements and quality management system
Participate as Subject Matter Expert when needed
Ability to communicate effectively, both verbally and in writing
Work effectively with a wide range of participants in a diverse community
Advanced analytical and critical thinking skills
Project management and presentation skills and the ability to resolve complex problems and issues
Strong verbal and written communication skills with a focus on rapport building, listening and the ability to deliver effective training programs
Ability to effectively prioritize and execute tasks in a complex environment
Three to five years’ successful experience in technical training environment or similar

Technical Trainer Resume Examples & Samples

Deliver Simple Fire Detection product training to Tyco Fire Protection Products customers
Course and Curriculum maintenance
Up to 20% travel required
Bachelor’s degree or higher in Engineering, Education, Communications, Business or related field
Four to eight years’ experience as a technical and/or product sales instructor or instructional designer
Technical Trainer certification (example; Langevin, CTT+ and/ or equivalent military instructor certification
Technical experience installing and/or servicing fire alarm systems
Strong written and verbal English grammar, spelling, punctuation, usage and pronounciation
Knowledge & application of adult learning principles
Strong interpersonal skills in both client and team interactions and willingness to interact with clients on a regular basis

Technical Trainer Resume Examples & Samples

Conduct Technical Training on a regular basis to APAC Field Service Technicians
Work closely with the Training Development team by providing input on product training and feedback on training delivery outcome
Candidate must be willing to travel extensively to domestic and international destinations when required to deliver Instructor Led Training as well as delivering multi-day recurrent training sessions in the training facilities
Assist Account Managers in configuring EAS, Traffic and Inventory Intelligence solutions tailored for the customer’s needs. Provide support with sales tools, collateral materials, use cases, best practices and pricing
Host regional conference calls with regional Teams in order to update the region on current TRS product developments and changes in the product portfolio
Drive and promote Marketing product launches and competitive awareness materials
Support tradeshow events, road shows and customer meetings by providing solution presentations and demonstrations
Act as one of the key liaison between the field and TRS Training Development, Channel Management, Product Management, Marketing and Engineering
Attend Product Development meetings, support the Development team as the training liaison and provide customer feedback and input during product development cycles
Conduct conference calls and webinars with Account Teams and retail customers and provide support as the Subject Matter Expert to assist particular sales efforts
Audit Training and Product Collateral materials in order to ensure accuracy
Work closely with other cross functional teams for special product/solution applications and lead the communications efforts between all groups
Bachelor technical Degree and 5-7 year experience in related relevant field or a minimum of 10 years related experience
A complete understanding of retail and TRS value propositions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The candidate must be able to communicate in both Chinese and English. Although no job description can adequately detail the full scope of duties necessary, the requirements listed within this document are a representation of the levels of knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable an individual with disabilities to perform these activities

Technical Trainer Resume Examples & Samples

Understand CPQ processes and best practices and become an expert in SteelBrick
Lead training classes in our Chicago and San Francisco offices, as well as virtual classes and onsite classes at customer locations
Confidently teach a technical solution and articulate how it addresses common CPQ functional requirements
Understand customer's administration roles and training needs
Understand product roadmap and and CPQ market trends
Create new content based on new releases and other training needs. Maintain existing training material
Train internal resources and partners
Customer training experience, including classroom and virtual training
Passion for customer's success
Functional and technical experience with salesforce.com or other SaaS providers is a plus
Prior Learning Management System experience, both maintaining and building material
Ability to learn technology quickly through instruction and self-training
CRM/CPQ experience is a plus
SFDC Certified Administrator is a plus

Technical Trainer Resume Examples & Samples

Comfort with using and explaining technology
Knowledge of the principles of instructional design
Ability to teach and manage classroom size of 8 – 20 students
Seasoned Microsoft Windows (XP, 2005/2008 Server, 7), Microsoft Office user
Basic networking skills
Knowledge of most effective communication methods to deliver course materials
Willingness to travel and conduct week long training session once every two months
Proficient at critical thinking
Strong sense of customer service

Technical Trainer Resume Examples & Samples

Provide On-the-Job Training (OJT) and mentoring including demonstration, observation and performance of job competency assessments of manufacturing associates including operators and mechanics to evaluate knowledge transfer
Conduct PMO OJT and observation to prepare associates for certification. Follow up on a regular, planned schedule to answer questions, provide feedback and verify proficiency
Conduct cross-training and periodic refreshers, as required. Support associates who have questions or need additional assistance in understanding their job responsibilities
Maintain organized OJT training records of all training conducted
Conduct classroom training to support OJT material
Support on-boarding process and training for new hires
Conduct unbiased assessments and audits based on defined standards
Support the development and continuous improvement of OJT training programs and participate on teams developing training plans and OJT programs
During non-training or non-production periods, the technical trainer may be called upon to perform in other capacities such as: continuous improvement of training programs; cross-training of associates; assisting with other training programs; checking for accuracy in controlled documentation; and assisting in developing work instructions, checklists and other training material
Required to work various hours, shifts and weekends
Required to qualify as a Certified OJT Trainer by successfully completing AHP’s Certified Train-the-Trainer Program
Knowledge of pharmaceutical manufacturing/packaging
Demonstrates working knowledge of departmental processes and procedures
Ability to simplify complex tasks
Effectively and efficiently communicate instructions, express ideas and answer questions within a group or one-on-one setting
Communicates with respect, listens effectively, reduces conflict and solicits participation/feedback of others when obtaining information or completing tasks
Demonstrates interest in training and a commitment to accomplishing the requirements of the OJT process
Carefully observes performance on individual tasks and shares these observations in a non-threatening manner
Exhibits a willingness to share knowledge and information
Communicates and disseminates experience, knowledge and tips to other associates
Possess a positive attitude with respect to working with others, dealing with change and in supporting the organization’s goals

Technical Trainer Resume Examples & Samples

Facilitates new and existing customer training via onsite, classroom or webinar
Assess and identify training delivery needs
Develops training materials that may deal with complex technical information and/or establish certification or test requirements
Works with product development and Instructional Design teams to ensure course materials reflect current product features
Utilizes a consultative approach to share best practices and workflow recommendations during training that enhance our customers operations
Communicates technical information to diverse audiences
Participates in and successfully completes any mandatory education needed to keep skills current
Must have strong time-management skills to be able to travel and also complete administrative duties, attend conference calls and balance pre- and post- training coordination with clients as needed
Strong communicator with a passion for training and working with individuals or groups of people
Knowledge of approaches, tools, and techniques for delivering formal and informal trainings(Healthcare software preferred)
Strong Communication(Verbal and written), interpersonal, organizational and presentation skills
Self-motivated and detail-oriented
Open to travel(up to 50% US travel)
Experience with webinar tools or other remote training tools is a plus(Webex)
Knowledge of Microsoft Suite of products
Knowledge of industry or industry background preferred (e.g., Healthcare)

Senior Technical Trainer Resume Examples & Samples

Conduct BusinessObjects and/or SAS EBI two or three day ILT/VILT courses for up to 20 participants. Classes are conducted monthly in Baltimore, MD and travel is required monthly to satellite sites across the United States. Virtual classes are delivered via Adobe Connect/WebEx
Conduct introductory webinars for End Users prior to the three-day BO/SAS course
Conduct continuing education webinars during monthly forums to highlight and/or introduce best practices and functionality as well as address common End User pain points and problems
Articulate, simplify, and communicate complex business and technical functions to audiences with different levels of expertise
Collaborate directly with End-Users, client, and project team to develop end-user BusinessObjects/SAS training and reference materials
Perform pre training activities to include testing, ensuring training materials and use-case scenarios are accurate and up to date
Incorporate post training Level 1 and Level 2 course evaluation feedback into future course delivery
Complete training reports for each class session
Train, coach and mentor other project and training team members
Job may require travel upto 50%
5+ years of experience in leading and delivering technology and software training, both ILT and VILT classroom formats
Certified Trainer from organizations such as Association for Talent Development (formerly ASTD) International Federation of Training and Development Organization, Bob Pike, Society for Human Resource Management (SHRM), United States Distance Learning Association
2+ years of experience with Business Intelligence (BI) and/or Analytics software platforms such as BusinessObjects and SAS, data warehousing, reporting and analytics architectures, portals, as well as scorecards and dashboards
Advanced proficiency with Microsoft Suite, MS Word, Power Point, Excel, Project, and SharePoint
Must be willing to travel up to 50%
Experience with BI data, specifically Medicare/Medicaid Systems and Fraud/Waste/Abuse (FWA)
Experience with BI Tools such as SPS, Cognos, Microstrategy, SAS, Stars, Data Probe

Technical Trainer Resume Examples & Samples

Solid knowledge of RF equipment to include: AN/PRC 152A, AN/PRC 148, AN/PRC 117G, AN/PRC 137 (HF)
Experience with Motorola APX 3000 and 6000
Experience with Harris Next Generation Tactical Communications
Strong foundation in RF Theories and Technologies
Able to prioritize and meet deadlines
Able to work independently and as part of a team
Desire to actively pursue learning opportunities in the technical/engineering and training fields
10-15 YEARS OF EXPERIENCE IN AREA OF EXPERTISE

Technical Trainer Resume Examples & Samples

3 or more years of experience as a CAMS-FM/G081 user in the last 6 years
Conduct on-site unit level training pertaining to CAMS-FM/G081, Global Reach Website & Information Builders InfoAssist Web Reporting Development Tool
Develop and sustain training materials for G081, Global Reach, InfoAssist, Focus and any other areas pertaining to the G081 system
Perform action officer duties

Senior Technical Trainer Resume Examples & Samples

Conduct EVoIP training utilizing customer processes and procedures via video teleconference
Coordinate and conduct monthly recurring System Manager Training
Provide end user training based upon established DOJ/EOUSA deliverables
Create and update training documentation on a continuous basis to ensure timeliness and relevance
Create, review, and update technical documents based on incorporation of new technology in the EVoIP environment
Create training videos and other user documentation for new EVoIP features
Work with EVoIP operations staff to analyze ticket trends, identify training needs, and conduct training with end users as well as other EOUSA organizations
Organize and conduct moderately complex training System Managers (technical) and/or user (non-technical) personnel
Responsible for development of instructional curriculum and materials; gathering and assimilating information on subject matter, organizing and condensing training materials, and preparing course outlines, handouts, and visual aid materials
Coordinates with technical subject matter experts to ensure that prepared courses meet stated objectives
Responsible for maintaining records of training activities and program effectiveness
May be required to instruct or to prepare/arrange for the preparation of automated training materials (such as video recorded training sessions, computer-aided tutorials, etc.)
Candidate must demonstrate self-initiative and a team player attitude
The candidate must demonstrate excellent verbal and written communication skills and possess a willingness to learn and become proficient with the VoIP platform
Organize and maintain existing documentation ‘library’ for current and future use
Maintain USATechCenter Knowledge Base
Requires a BS degree, or equivalent experience, and at least 10 years experience working with full lifecycle Telecom Order Management and Provisioning implementation, preferably in a Softswitch / VOIP environment
Requires at least 7+ years experience with training users on technology, preferably VoIP or similar telecommunications/phone systems
Experience creating technical and training documents
Proven and substantial experience in successful implementation of mid to large scale circuit provisioning projects, including circuit ordering
Possess a high level of telecom voice support knowledge
Ability to manage multiple projects in different stages simultaneously, and demonstrate strong organizational and detail-oriented skills
Must possess strong organizational, communication, and formal presentation skills while being comfortable communicating recommendations and updates to peers, external vendors as well as upper management
Proven ability to work independently as well as with a diverse team of individuals
As part of the selection process, the candidate must demonstrate excellent verbal and written communication skills and possess a willingness to learn and become proficient with the BroadSoft BroadWorks platform
Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams
Ability to pass a 7 year background investigation, including US Citizenship, credit, criminal and driving record check
Prior government contract experience with FTS, Networx, GSA or FAR
Telecommunications and VoIP training experience
Knowledge and experience with Voice over IP (VoIP) technologies
Ability to comprehend client requirements and provide viable business solutions
Develop and maintain vendor/client relationships and vendor contacts

Technical Trainer Resume Examples & Samples

Implementing training courses for technical and procedural based topics
Development and delivery of standard, complex, and customized training based on field needs and the delivery of new product and technology training in support of field readiness
Bachelor's Degree with 6 years of work experience or a Master’s Degree and 4 years of work experience, or 10 years of relevant work experience in lieu of degree. Degree must be in a Communication, Telecommunication, Education, Multimedia, or Training related field
4 years of training related experience
Experience learning technical concepts and conveying them to audiences with varying technical backgrounds
Ability to provide Instructor Led Training (ILT) in a classroom setting
Technical writing experience including creating training plans & curriculums
Must be a US Citizen or US Permanent Resident
Bachelor's Degree with 10 years of work experience or a Master’s Degree and 8 years of work experience, or 14 years of relevant work experience in lieu of degree. Degree must be in a Communication, Telecommunication, Education, Multimedia, or Training related field
6 years of training related experience
Some familiarity with modern technical software tools and methodologies to include

Technical Trainer Resume Examples & Samples

Bachelor’s degree with three (3) years of relevant instruction/training experience; four (4) additional years of experience may be used in lieu of degree
Must have an active TS/SCI or SSBI with the ability to obtain SCI Access
Familiar with Apple, Microsoft products, and office automation software
Experience with basic troubleshooting of hardware and software desktop applications
Strong written, presentation & verbal communications
Must have demonstrated comprehensive organizational skills. Must be Fluent with a variety of teaching methods including computer based training
Bachelor’s degree with six (6) years of relevant instruction/training experience, additional experience may be used in lieu of degree
Bachelors Degree Preferred
Formal, practical and successful experience training adults in the operation of computer hardware and software
Experience in MAC computer workstations

Senior Technical Trainer Resume Examples & Samples

Coordinate and maintain schedule of classes, seminars, and open forums to be offered on a monthly basis
Coordinate with customers, customer engagement, Service Strategy, Service Design, Service Transition, and Service Operations to identify program needs, obtain technical and operational data, and schedule
Conduct training programs on complex topics and designs and develops training program elements/modules
Develop and updates end user courseware and instructional materials for GOTS and COTS products. Courseware and materials include but are not limited to: CBT's, handouts, quick reference guides, end user manuals, administrator manuals, training aids and workbooks. Setup and prepare for training rooms and sessions
Facilitate class seminars, orientations and open (ask the trainer) forums
Provide phone or one-to-one desk-side support of software related issues and/or question & answer regarding the use of software or computer applications
Research, write and create material to include user guides, knowledge base articles, computer based training modules and other training materials
Create, conduct and assess training evaluations and needs assessment surveys
Utilize Remedy in providing user assistance. Develops, revises, creates, and presents complex training programs for customers and in-house employees
Test trainees to measure their learning progress and to evaluate effectiveness of training presentations
05-07 years w/Bachelors Degree

Technical Trainer Resume Examples & Samples

Provides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre-delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and other areas as expertise grows
Manage training schedule. Deliver instructor-led technical training courses to FIAT Chrysler Dealer and Fleet Technicians, corporate personnel at FIAT Chrysler Technical Training Centers and mobile locations
Prepare for and maintain the highest-level of technical proficiency in all Skill Areas
Manage individual course registration and roster processing
Maintain the operational integrity of training vehicles for classroom activities
Utilize all available FIAT Chrysler resources to maintain the highest level of technical proficiency
Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components
Diagnosis equipment and software updates
Monitor and maintain seat fill
Provide feedback to Training Development Team
Support Course Development Team if/when required
Coordinate new model launch training together with Business Center needs
Analyze data and communicate with BC and dealers on the specific training required for each dealer to complete dealer standards
Monitor progress towards Dealer Standards and coordinate course offerings with dealer needs
Follow-up with dealers to ensure attendance at necessary courses
Council with new Service Managers to help them understand and utilize technical training for the benefit of the dealership
Conduct (as needed) Curriculum Planning Meeting with all Service Managers
Bachelor's Degree preferred or equivalent experience
Technical knowledge of automotive components and systems
Ability to interact effectively with various personality types, Strong communication skills -- written, verbal and platform
Ability to multi task and work in a rapid paced environment, Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)

Technical Trainer Resume Examples & Samples

Experience in a self-directed, customer-facing position, presenting, training, and writing typically acquired in 1 to 3 years
Experience in adult education required, preferred experience in healthcare workflows
Conceptual, analytical, negotiation, and problem solving skills
Exceptional communications skills, both oral and written
Strong oral presentation and written communication skills
Articulate technical details in a concise manner easily understood by all audiences
Effective presentation skills and excellent training ability
Act as a change agent/champion: ability to gain cooperation and support through explanation of mission and its benefits to users, diffuse tense situations and manage fear of change
Understanding of adult learning concepts
Strong customer service focus in all decisions and actions
Detail-oriented, self-directed and able to work well, proactively prepare, and deliver results with minimal supervision
Participate in multiple projects at the same time and deliver quality service
Good organization skills and ability to prioritize multiple projects and objectives in a rapidly changing environment
Serve as a leader of change, effectively engage learners, and control the classroom environment
Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner
Maintain a high energy level and be willing to embrace new theory and practical application
Possess creativity and present a positive, proactive approach to all assigned activities

Senior Technical Trainer Resume Examples & Samples

Conduct Business Objects and/or SAS EBI two or three day ILT/VILT courses for up to 20 participants. Classes are conducted monthly in Baltimore, MD and travel is required monthly to satellite sites across the United States. Virtual classes are delivered via Adobe Connect/WebEx
Collaborate directly with End-Users, client, and project team to develop end-user Business Objects/SAS training and reference materials
Job may require travel up to 50%
2+ years of experience with Business Intelligence (BI) and/or Analytics software platforms such as Business Objects and SAS, data warehousing, reporting and analytics architectures, portals, as well as scorecards and dashboards
Experience with BI Tools such as SPS, Cognos, MicroStrategy, SAS, Stars, Data Probe

Technical Trainer Resume Examples & Samples

Deliver technical training courses to Hologic, dealer and support personnel
Maintain a database of trained personnel
Develop and constantly revise, modify, and improve existing training curriculum based on attendee feedback or product changes and enhancements
Develop courses for new product introduction
Maintain product proficiency and technical competence
Assist with or write documentation to enhance technical bulletins, user guides, procedures, and technical manuals
Occasional travel necessary for off-site training, international support of Hologic dealers and for personal training experience
Escalate product performance and concerns to management in a timely fashion
Provide competency and skill level feedback on Field Engineers attending training to the VP of Field Operations
Other duties as assigned by Service management
Assist with the development of training calendars and schedules for the digital imaging training programs
Ensures a high level of customer satisfaction with Hologic products by contributing to and participating in: product design, development, testing, when requested
Proficient in multiple product lines to assist in trainer development
Experience with computer hardware and software, NT/UNIX/Linux Windows and DOS
X-ray fundamentals. Mammography, Bone Densitometry, Fluoroscopy
Hospital information systems, DICOM and PACS systems, networking
Knowledge of Hologic products. SecurView, Selenia, Dimensions, MultiCare
Excellent communication and presentation skills, both written and oral
Able to work with a minimum of supervision, prioritizes and executes complex tasks in a multitasking environment. Must demonstrate strong interpersonal and effective customer communication skills
A willingness to accept customer feedback objectively regarding training supplied and, Hologic polices and procedures
Convey complex theories and procedures to novice level training attendees
Ability to evaluate student’s technical abilities and adjust training accordingly for maximum benefit
Experience in technical training on capital x-ray systems, preferably digital imaging systems
10+ years experience in medical imaging and hospital information systems preferred

Technical Trainer Resume Examples & Samples

Call Center Training
Business analysis and metrics creation and implementation
Forecasting & Planning
Investigative skills
Monitoring service calls to review customer experience
Reviews and measures vendor performance, recommends improvements to management team and implements changes

Technical Trainer Resume Examples & Samples

Partner with Support stakeholders and subject matter experts to evaluate product and technology skill gaps and learning needs of our new and existing Tier I/II support agents
Use expertise in instructional design and training to build training experiences that increase the technical knowledge of existing support agents and assists with new agent on-boarding
Write training content, labs, and assessments for both instructor-led and web-based courseware that cover technology, products and troubleshooting
Become an expert with our security products and be able to setup and teach virtual and live instructor-led training events and classes, including hands-on lab exercises
Configure and administratively support both virtual and physical classroom lab environments
Assess impact of overall training effectiveness and adjust programs and content as needed; provide input on new strategies and programs
Strong problem solving and troubleshooting skills; experience with tools such as: nslookup, traceroute, ping, wireshark, tcpdump, netstat
Proficient with eLearning development tools (prefer: Captivate, Camtasia)
Strong writing, presentation, facilitation and negotiation skills
Experience with setup and use of virtualization environments (EX: VMware, Citrix, Microsoft Virtualization software)
At least one year experience in a customer support or service environment preferred
Intel Security Product Specialist, CISSP, CCNA, CCNP or other network or security certifications preferred
Basic programming/scripting experience is highly desired, but not required
Ability to travel 20%

Technical Trainer Resume Examples & Samples

Knowledge of training modalities
Knowledge of learning skills
Basic knowledge of training principles or delivery methods
Basic knowledge of product functionality -Basic knowledge of industry trends
Basic understanding of applicable job tools (e.g., MS Office Suite, LiveMeeting/WebEx, Adobe, Framemaker)
Healthcare or medical experience and knowledge
Technical writing or teaching experience

Technical Trainer Resume Examples & Samples

Bachelors with at least 15 years of experience, 13 years with a Masters, may consider additional experience in lieu of a degree
Familiarity of the operational GTIMS or JPATS system
Demonstrated understanding of the windows operating system and basic systems administration capabilities
Ability and previous experience dealing with both high level military officers and staff support, presenting training and system overviews
Understanding of DoD and INOSC deployment procedures and requirements
Previous experience with system deployments to geographically dispersed customer locations
Detailed knowledge of or previous experience with the GTIMS system as a maintainer or previous system user

Senior Technical Trainer Resume Examples & Samples

Responsible for executing training strategies for customers or employees regarding features & operation of software products, applications or services via onsite, classroom or distance learning -Develops training materials that may deal with complex technical information and/or establish certification or test requirements
Expected to acquire & maintain certification(s) for quality content delivery
Interfaces with customer & functional organizations to develop specifications for content of courses
Works with development & technical teams to ensure course materials reflect current product features
Utilizes a consultative approach to share best practices that enhance business operations
May be required to set up & test AV, hardware and/or software in learning environments
Demonstrated skills at the development of multi-modal training materials and experience managing training schedules
Demonstrated skills at the development of testing and resource materials development
Excellent verbal communication & presentation skills
Management of tracking and testing documentations
Reporting management for organizational strategy
Detailed knowledge of technical training
Developed knowledge of product & technical details
Knowledge of industry or industry background preferred (e.g., clinical)
Intermediate to advanced experience with applicable tools (e.g., MS Office suite, LiveMeeting/WebEx, Adobe, Framemaker, etc.)

Technical Trainer Resume Examples & Samples

Receptive to change – is flexible, seeks and adopts improved approaches and processes
Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance
Manages the workload – makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary
Technically proficient – knows role and has a solid familiarity with tasks and responsibilities
Takes responsibility for own learning – knows personal strengths and recognizes development needs. Is open to feedback and always seek to learn
Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives
Works collaboratively – shares information, fosters teamwork and contributes to positive work environment where people want to come to work
Display ethical character and competence – acts with integrity and intent, is accountable for own actions, behaves according to the PACT values. Act as a good citizen of Winshuttle
Proven ability to understand the impact of technology on business challenges, processes, and efficiency
Demonstrated ability to explain benefits of a technical product / solution to a client in relation to the client’s business needs
Ability to translate technical information into easy to understand language for customers
Ability to translate customer training needs into training delivery and create working solutions
Demonstrated ability to compose clear and concise technical written communication
Detailed working knowledge of SAP (ECC, AFS and Retail systems and their modules, Master Data, FICO, SD, HR, PM, etc)
Working knowledge with Microsoft products (Office, SharePoint), SQL databases, and/or Windows Networks
Ability to work across technical levels internally and externally
Demonstrated ability to work independently and with a team and to manage multiple demands
Proven ability to effectively communicate with customers, partners and other technical staff
Bachelor’s or Master’s degree
8+ years’ experience in technical training delivery
Tenured experience delivering remote and in-person training
Proficiency in instructional design and adult learning theory
Proficiency with Microsoft Office and SAP technologies
Requires travel
Plan, direct, and ensure successful delivery of customer and partner training engagements

Technical Trainer Resume Examples & Samples

Field Technical Trainer responsibilities include preparing, coordinating, and executing customer training activities that could include on site classes or scheduled courses at our training facilities
Develop, present and maintain a comprehensive training program for in house field engineers. This will include assessment of new hire field engineers and customizing training to fit their needs
Occasional travel to sites to introduce new hire field engineers to field activities
Provide quotations for customized training classes both in house and on site
This position requires strong technical knowledge on all SCI product lines
Will work with the Sr. Technical Training Manager to ensure consistency in training for our customers, update training material, and possible new offerings
Work with the different training centers to ensure our service centers are suitable for hands on training as offered
Provide support and feedback to engineering personnel to improve product line
Must be willing to travel and able to work autonomously with minimal supervision
Must have effective interpersonal, oral and written communication skills
Need to multitask, and be capable of managing complex projects
Strong Power electronics and application skills
Proficiency in Microsoft Office Suite is beneficial

Senior Technical Trainer Resume Examples & Samples

Language Skills - English and Mandarin or Cantonese is required
Recent coding experience in one or more of the following languages, Java, .Net, Perl, PHP, Ruby or Python is desired
AWS Certified Solution Architect - Associate Level
Experience creating and maintaining training materials

Technical Trainer Resume Examples & Samples

Assist in developing & maintaining technical training content, lab exercises, presentations, and accompanying materials
Work with key vendors and internal stakeholders to ensure accurate, effective training content
A strong “stage presence” and ability to manage a classroom of adult learners
For more information on AWS, please visit http://aws.amazon.com **

Technical Trainer Resume Examples & Samples

Deliver instructor-led classroom and virtual classroom training to end-user customers and partners on a regular schedule in EMEA
Help shape the ongoing strategy and mission of the AWS training program
Substantial experience in programming, systems architecture or systems administration
Recent experience architecting, deploying, and operating Internet scale applications
Recent coding experience in one or more of the following languages, Java, .Net, Perl, PHP, Ruby or Python
Excellent oral presentation interpersonal communication skills
Ability to travel . Travel is around 50% & will mostly take place in Germany
Business fluent GERMAN as well as ENGLISH language skills
Knowledge and/or hands-on experience with AWS infrastructure services

Technical Trainer Resume Examples & Samples

Deliver classroom and on-line training to customers and partners
Assist in developing and maintaining training content, lab exercises, presentations, and accompanying materials
Capture and share best-practice knowledge across the training community
Understand the AWS market segments, customer base, and industry verticals
Language Skills - English and Thai or Vietnamese is required
Ability to travel as required

Technical Trainer Resume Examples & Samples

To work closely with Training & Development Manager to identify Technical Training needs across the organization
To conduct Technical Training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks
To focus on making all Operational services are up and running and all processes are in good shape and form
To be able to understand and communicate the cultural aspect of the Operational environment
To work closely with key Operational Subject matter experts and create effective Technical learning content
To produce Technical training materials for all in-house courses and manages the delivery of Technical training and development programs and, devising a training strategy for the Oracle Cloud services
To design Technical training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy
To evaluate training by evaluating effectiveness of training to specific job applications
Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System
8-10 years of experience in a strong Operations role or Technical Writer / Trainer role in IT Bachelor’s Degree or Diploma in a relevant discipline
Strong methodological experience within Operations environment, who is fundamentally an expert in Operations filed
Need to have some kind of exposure in Productional Operations area with fine line accountability to keep customer services up and running
Possesses strong understanding of real world experience and who has passion for Operations
Possess some experience in Public Cloud Operations, open source is helpful
Proficiency in learning new enterprise software technologies
Comfortable leading live web-based and in person training sessions
Proven expertise applying adult learning models and methodologies to design action-oriented interactive and engaging content outlines, storyboards and simulations
Ability to create high quality documentation with strong analytical and troubleshooting skills
Strong communication skills – proficiency in writing, proofreading / editing and verbal communication
Certificate in Adult Education/Learning is an asset
Experience of working within a Technical Training function
Strong background in Technical training and Development cycle
Knowledge of Training and Development techniques and good understanding and demonstration of training needs analysis and career development principles
Collaborative skills across a diverse and global virtual team
Understanding of e-learning, where relevant, being involved in the creation and/or delivery of e-learning packages
Knowledge of Application architecture & IT Operations
Must have in-depth knowledge of software technologies
Successful Technical Training delivery experience
LAMP stack is desirable with APACHE skills
Basic Oracle Technologies – Oracle database and Web logic Technologies

Senior Technical Trainer Resume Examples & Samples

Typically has 7+ years of related experience
Strong interpersonal skills, both written and verbal
Strong project management skills * Strong presentation skills within a group an/or one on one
Strong MS Office skills
Possesses a clear understanding of assigned group(s)’ business practices

Technical Trainer Resume Examples & Samples

Deliver, document and track training activities per applicable Standard Operating Procedures
Create training scenarios and presentations including, but not limited to: hands-on simulated scenarios, presentations regarding procedures, job expectations and regulatory requirements and general information intended to expedite development of Manufacturing personnel
Collaborate with Manufacturing Managers and/or Training Department for curriculum identification according to job roles
Coordinate the creation of new Qualifications and review and assess current Qualifications
Lead and/or coordinate technical training facilitation and qualification

Technical Trainer Resume Examples & Samples

Onsite Member Training
Deliver on-site Crimson Medical Referrals members, including new launches and tenured members
Collaborate with Dedicated Advisor group to understand training needs of partner hospitals and project teams
Lead group workshops with members to demonstrate how staff can use CMR to advance physician outreach and strategic planning initiatives
Work individually and in groups with select member team personnel to expand their understanding of the CMR
Provide feedback to product development, delivery, and account management from on-site and web-based training activities as appropriate
Provide both direct and indirect support to Crimson’s technical support, customer support and development departments
Cohort-Wide Virtual Training and Supporting Training Collateral
Deliver host of virtual training offerings, including web trainings, cohort-wide webconferences, and fellowships, including Foundations Fellowship and the Strategic Training series
Contribute overall curriculum planning and expand training offerings
Contribute to development of cohort wide collateral including web-based functionality and self-paced learning
Internal New Feature Training
Become initial team super user for all new releases and train delivery team, in concert with product management, on new features
Develop collateral for new features in partnership with MEC team
Ability and willingness to travel up to 80% of work schedule
Demonstrated communication and presentation skills
Experience working with business intelligence, reporting tools and/or workflow tools
Ability to teach, applying adult learning concepts to software education
Ability to effectively present to diverse and large groups
Analytical abilities: ability to draw insight from findings and understand member's business issues
Demonstrated proficiency with MS Word, Excel, PowerPoint, Email and Internet
Ability to maintain confidentiality of sensitive company and customer information
Experience managing multiple client projects and relationships
Team-oriented but also highly self-sufficient and self-motivated
Familiarity with hospital and/or physician office environments
Ability to clearly and precisely express complex ideas in written and graphical form
Familiarity with hospital quality and physician management
Provide in house training to team on new functionality and facilitate new hire technology training

Technical Trainer Resume Examples & Samples

Design, write and create instructional materials for
Develop learning objectives and apply learning principles to design instructional materials to achieve intended results for the end user
Create media to support learning (videos, viewing guides, presentations, visual aids)
Demonstrate and use effective needs analysis, project management, course development, and evaluation skills
Produce instructional material / content / resources for distribution through multiple formats for blended learning; for example: online, face-to-face, digital, video, webinars
Involved in determining learning needs and appropriate method of delivery
Deliver training to broad range of customers and internal stakeholders
Provide feedback to software development team on potential enhancements to improve customer experience
Minimum of 4 years of experience in development and delivery of product training material
Experience at a SaaS company or understanding of SaaS products
Bachelor’s degree in instructional design, education, marketing or equivalent experience
At least 2 years of experience in instructional design, curriculum development, technical writing and e-Learning
Strong knowledge of Adobe Articulate or equivalent
Proficiency with Microsoft Word, PowerPoint, Excel and Google software platforms
Demonstrated team leadership experience
Strong time management skills with demonstrated ability to manage multiple projects
Superior written and oral communication skills, including an attention to detail in written materials
Demonstrated ability to work both independently and as part of a team is essential
Excellent customer service skills with ability to provide a positive customer experience
Experience with additional multimedia authoring tools (e.g., audio recording and editing, video editing and processing, Adobe Photoshop, etc.) is a plus

Technical Trainer Resume Examples & Samples

To provide expert technical knowledge, participate in the design and development, and deliver the technical training requirements in support of Elekta’s products
To devise in collaboration with other training colleagues the training strategy for new products and implement and monitor the rollout of such training to the business
To create, control, conduct, monitor and support training courses including the creation of training material in multimedia format as required, student assessment sheets and practical tests
To assist and advise in identifying training needs for staff and students
To advise and assist in the procurement of specialist courses by external consultants
To deliver training globally as required in order to meet strategic and operational objectives
Technical support of radiotherapy equipment in the field or in a hospital setting
Experience as a trainer
Experience of training design an advantage
Excellent communication, presentation and coaching/mentoring skills
Ability to manage resistance to change or challenges presented by trainees and cultural differences
Excellent management of time and resources
Quick learner able to assimilate new information, skills and technologies
Proven engineering skills: mechanical, electrical, electronic fault finding including analogue circuitry, plumbing, vacuum, radiation engineering
Proven computing skills competent in the use of MSExcel, MSWord and PowerPoint
Ability to demonstrate assessment skills: Examination invigilation, practical assessment
Ability to demonstrate authoring skills: Creating, maintaining of course documents
Proven facilitation skills: Conducting meetings with colleagues
Membership of a recognised professional body

Technical Trainer Resume Examples & Samples

To assist and advise in identifying training needs for staff and students To advise and assist in the procurement of specialist courses by external consultants
Competent to work unsupervised on the spectrum of BAOS linear accelerators, XVI, MLC, and IviewGT, or similar radiotherapy equipment
CT or other imaging expertise
Video creation and editing skills desirable
Team player able to operate individually and as a team member during training course delivery
Competent trainer
Adaptable and flexible
Proven computing skills competent in the use :MSExcel, MSWord and PowerPoint

Senior Technical Trainer Resume Examples & Samples

Deploy a wide variety of methods to appropriately present educational and training programs, including in-person presentations, audio/visual, print, computer and intranet
Evaluate and organize existing materials for effectiveness, and re-develop as necessary
Oversee the organization of training schedule and other educational materials
Coordinate and execute education and training events; plan resourcing and logistics; communicate with partners and management on a regular basis, keep them up-to-date on plans, progress and issues
Keep current with emerging training and learning best practices and methods
Possesses a professional proactive approach to problem solving; reliability; and the ability to rapidly learn new technologies and processes
Ability to develop training courses in a variety of in- person, synchronous online, and self-guided e-learning formats as well as supporting documentation and job aids
Experience with writing and/or maintaining documentation such as user manuals, reference guides, and on-line help text
Experience working independently, pro-actively completing project activities; communicating with subject matter experts; and making recommendations for improvements in training strategies
Bachelor’s degree in a related area
7+ years of experience in the field or in a related area

Technical Trainer Resume Examples & Samples

Develop modular training materials using vendor training materials that is tailored to address end user operation and maintenance of a multi-vendor endpoint (desktop, virtual and mobile device) security solution that includes Anti-Virus, Threat Detection, Incident Response, Virtual Containment, whitelisting, Asset Management and other capabilities
Create a innovative training approach designed to build mastery of endpoint security concepts and application of NGES to secure DoD networks
Bachelors Degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline with six years of experience, four years with Masters
Five (5) years experience in creation of comprehensive training strategy and assosciated materials
Five (5) years experience in use of developing tailored training materials
Three (3) years experience employing state of the art training strategies to incrementally impart mastery in use and administration of computer systems to statisfy customer mission requirements
Active Secret Clearance is required
Experience with multiple endpoint security products
Experience with DoD video and web based training materials

Technical Trainer Resume Examples & Samples

Lead/instruct training Information Technology classes comprised of 3-8 individuals in a classroom setting
Maintain training environment, develop course content and training materials, and interface with senior technical staff
Conduct the research necessary to develop and revise training courses and prepares appropriate training catalogs
Assist in preparing instructor materials (course outline, background materials, and training aids) to be used by all trainers
Assist in preparing of student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms) to be used during instructor lead training
Teach IT personnel by conducting formal classroom courses, workshops, and seminars
Design surveys to assess individual skill levels before and after training sessions - the results of which will be used to adapt or enhance training approach
Create reports and conduct presentations on training program impact on individuals and/or organizations
Evaluate and validate network and system designs and provide feedback and results to program manager for improvement
Create video, audio, or computer-based resources to enhance learning
Strive to continuously improve their and their team’s technical expertise through the identification of new processes and technical alternatives to resolve problems and/or general improvements
Must interface and communicate efficiently and effectively with customers and other team members
Must be able to perform integrations, configurations, and maintenance of software and hardware assets in a large multi-protocol environment in order to affectively train others
Train IT personnel in all associated hardware and software and provide them with systems documentation
04-06 years w/Masters Degree

Technical Trainer Resume Examples & Samples

Manage training schedule
Deliver instructor-led technical training Centers and mobile locations
Utilize all available resources to maintain the highest level of technical proficiency
Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components, Diagnosis equipment and software updates
Analyze data and communicate with BC and dealers on the specific training required for each dealer to complete "Dealer Standards"
Technical knowledge of automotive components and systemss
Ability to interact effectively with various personality types
Strong communication skills -- written, verbal and platformAbility to multi task and work in a rapid paced environment
Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)

Regional Technical Trainer Resume Examples & Samples

Planning of seminars and delivering of seminar content to delegates
Evaluating the level of expertise of BASF technical team, and planning of development programs as required
Testing of opposition and supplier products
Planning and executing demonstrations for customers and stakeholders on new products and processes and different technologies
Maintaining and implement all relevant EHS topics at all times
Developing of local and international processes as required
Documenting, and providing full written reports on all training related activities
Candidates must be a qualified spray painter in possession of an A card
Code 8 drivers licence is required
Computer literacy is important, with specific experience in Excel, PowerPoint and Word
Excellent communication and presentation skills are required

Technical Trainer Resume Examples & Samples

Deliver instructor-led technical training courses to Dealer and Technicians, corporate personnel at Technical Training Centers and mobile locations
Support Course Development Team if/when required/
Strong communication skills -- written, verbal, and platform
Ability to multi task and work in a rapid paced environment
Knowledge of service diagnostics procedures
Willingness to relocate Nationally
ASE Certified – Automotive
Spanish language skills
Previous work experience as a technician in a dealership and or experience delivering automotive technical training

Technical Trainer Resume Examples & Samples

Prepares and delivers training to HVS customers for full suite of solutions and correlates the functionality with the customer’s workflow and processes
Updating of course materials (e.g. web-based trainings, eGuides, reference guides, checklists, etc)
Assists the product development and software teams to ensure training materials reflect all current product features
Assist in troubleshooting and system testing on-site and coaching customers in system administration
Create documentation around best in class processes and design; consult with customers on leveraging and translating findings
Strong problem solving, analytical and decision making skills
Excellent communication and interpersonal skills with ability to promote trust and collaboration
Self-motivated, organized and capable of handling multiple responsibilities and system installations to successful completion
Exceptional business acumen/aptitude
PC skills: Proficient in MS Office Suite, MS Visio, Live Meeting/ WebEx, Adobe
75-100% travel
Basic knowledge/use of professional concepts
Awareness of CMMI, PMBOK, Six Sigma or other commonly accepted project management processes & methodologies
Awareness of tools available to track project deliverables
Awareness of document management best practices (e.g., planning for how documentation will be managed, stored, archived)
Familiarity with IT terms (for specific IT functional area supporting)
Basic understanding of data handling requirements of PHI & PCI
Basic understanding of different development lifecycles & appropriate product methodologies

Senior Technical Trainer Resume Examples & Samples

Conduct technical training courses on LG Air Conditioning Products in the LG academy
Conduct Technical training courses on LG Air Conditioning products at Partner Academies or other onsite locations as directed by National Training Manager
Assist with management of LG Partner Academies as required per direction of National Training manager
Develop training material for technical courses on LG Air Conditioning Products
Maintain and update curriculum, PowerPoint presentations, etc. to insure most current content
Maintain level of training materials, software, refreshments, etc. to accommodate scheduled training courses
Evaluate and maintain training lab equipment to insure most current equipment and proper operation
Develop and publish training schedule a minimum of 6 weeks before start of new quarter
Perform product testing in lab environment as requested
Assist with phone or email technical support of LG product as directed by National Training manager
Communicate with customer technical staff on LG product related technical questions
Inspect problem air conditioning field applications as requested
Assist with job site commissioning of new projects
LI-BB1

Technical Trainer Resume Examples & Samples

Advanced networking knowledge
Experience with Digital Video products and technologies
Working knowledge of VMWare deployed solutions
Willingness to travel and conduct week long training sessions once every month
Cisco CCNA or CCDA Certification preferred

Technical Trainer Resume Examples & Samples

Conducts complex training courses, both on-site and off-site for the company's applications and systems to include lectures and hands-on sessions
Ensures that training courses address all levels of employee and capable of presenting complex training programs for a variety of customers/employees
Designs and develops complex technical training programs and curricula, both on-site and on-line, for employees on various software and/or hardware applications and systems. Oversees and reviews the development of training programs and curriculum by less experienced trainers
Researches and writes technical and user manuals to support training
Prepares recommendations and reports to senior level personnel and/or management
Implements approved revisions to course materials as necessary to improve training effectiveness
Reviews, as requested, external training programs to determine feasibility of purchase
Makes recommendations to management as appropriate
Works with senior level personnel and business units/technical areas to conduct needs assessments to ensure training needs are met
Prepares and participates in operational test, training material validation, and provides effective individual and collective new equipment training in accordance with established programs of instruction
Reviews and updates classroom training materials such as student handouts, lesson plans, overhead slides, and practical exercises, as required due to new software, hardware or tasks from the client
Mentors less experienced trainers
Must have an active TS/SCI

Technical Trainer Resume Examples & Samples

2-5 years of experience in delivering systems training
Facilitate 3 or 7 day instructor-led training sessions in multiple delivery formats
Participate in system and training material testing where applicable
Effectively manages classroom behavior and logistics
Thrives in a dynamic working environment

Senior Technical Trainer Resume Examples & Samples

EHR Certification preferred
Multiple “go live”/implementation experiences as EHR Technical Trainer or equivalent experiences in similar capacity
Professional Certification in Training and Development preferred

Senior Technical Trainer Resume Examples & Samples

4+ years hands on experience in the computer networking, computer information system, computer science and/or related industry
Knowledge in computer networking including, but not limited to
Utilizing the training syllabus, equipment, and learning materials to give the best learning experience to our students
Check on learning methodology to gauge their development in order to have student certify
Support after-class student assistance as needed
Be a mentor to the students
Assure company and government compliance is maintained in your classes
Support all Danger’s Voice Signal University initiatives

100

Senior Technical Trainer Resume Examples & Samples

Responsible for executing the operational requirements of the Training Support Program in the development and delivery of Information Technology training from Ft. Hood to units located in various OCONUS locations
Provide formal classroom training instruction support on military as well as government-off-the-shelf (GOTS) equipment
Serve as primary instructor and/or assistant instructor demonstrator, as required by the Training Support Program under the Training Support Division (TSD), Communications and Electronics Command (CECOM)
When required, training shall be done at night and in inclement weather
The classes of focus would be: SCCM, Windows AD, Windows Configuration, Windows Server, Basic & Advanced Routing, IT Fundamentals, NET+, CCNA, CCNA SEC
Install and maintain network hardware and software. Analyze and isolate issues. Monitor networks to ensure security and availability to specific users
Evaluate and modify system's performance. Identify user needs. Determine network and system requirements. Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout an organization's LAN/WAN infrastructure is on par with technical considerations
Design and deploy networks. Perform network address assignment. Assign routing protocols and routing table configuration. Assign configuration of authentication and authorization of directory services
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
Maintain network servers such as file servers, VPN gateways, intrusion detection systems. Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches
Bachelor's degree and 4 years of experience in computer network engineering. Additional years of experience will be considered in lieu of a Bachelor's degree
Must have the following certifications: A+, NET+, SEC+
Ability to obtain CCNA certification within 30 days of hire
Knowledge of LAN / WAN installation and support, network segments, Internet, and intranet systems
Strong knowledge, skill, and ability related to application layer protocol dissection and analysis including HTTP, SMTP, and various Microsoft protocols Concepts of TCP/IP and the Link Layer
Active Secret clearance is required

101

Technical Trainer Resume Examples & Samples

Candidate must be enrolled in a Master’s program pursuing a degree in Industrial/Organizational Psychology, Organizational Development, or a related field
Must be a US Citizen or legally authorized to work in US as a permanent resident
Possess a GPA of 2.8 or higher
Prior experience in the field/discipline of Human Resources applying standard practices, processes, and regulations
Ability to obtain a secret/top secret security clearance if applicable
Demonstrated knowledge of the field/discipline of Human Resources practices, processes, and regulations
Demonstrated knowledge and experience with selection and assessment, talent and succession planning, career pathing, and career development to deliver ready resources for the business
Demonstrated experience consulting with an assigned client organization on talent management topics
Demonstrated experience managing projects and initiatives, including developing project plans, identifying stakeholders, preparing corresponding communication plans, identifying of milestones, deadlines, and metrics to assess outcomes/results
Demonstrated experience delivering results for the business in partnership with Human Resource’s Business Partners, Centers of Excellence, and other organizations as needed
Demonstrated ability and experience coaching leaders and employees
Demonstrated ability and experience facilitating executives and groups to create solutions, resolve issues, and train others
Demonstrated ability to influence stakeholders using multiple methods based on context
Demonstrated understanding of human capital analytics and key workforce metrics
Moderate to expert knowledge and experience with change management principles and methodology; preference for experience using Prosci methodology
Demonstrated ability to adapt to change
Demonstrated ability to build and maintain relationships, collaborate with others, engage in constructive conflict, and manage interpersonal dynamics
Demonstrate strong decision making and judgement, oral and written communication, and business acumen
Demonstrate basic financial acumen
Demonstrated experience using relevant software tools/ solutions e.g., Microsoft Office (Word, Excel, PowerPoint, Visio, Project)

102

Technical Trainer Resume Examples & Samples

Conduct Technical Training on a regular basis to the Americas Field Service Technicians
Track Technical training compliance via LMS and ensure appropriate parties complete mandatory assigned training. Report results to trainees direct supervisors
Candidate must be willing to travel extensively to domestic and international destinations when required to deliver Instructor Led Training as well as delivering multi-day recurrent training sessions in the Boca Raton HQ training facilities
Assist Account Managers in configuring EAS, Traffic and Inventory Intelligence solutions tailored for the customer’s needs
Provide support with sales tools, collateral materials, use cases, best practices and pricing
Host regional conference calls with Sales Teams in order to update the region on current TRS product developments and changes in the product portfolio
Act as the key liaison between the field Sales Force and TRS Product Management, Marketing and Engineering
Attend Product Development meetings, support the Development team as the Sales liaison and provide customer feedback and input during product development cycles
Audit Sales Collateral materials in order to ensure accuracy
Work closely with Product Management and other cross functional teams for special product/solution applications and lead the communications efforts between all groups

103

Technical Trainer Resume Examples & Samples

Educate customers of all sizes on the value proposition of AWS
Assist and lead training sessions for customers considering or already using AW
Assist with delivery of classroom training to end-user customers and partners on a regular schedule
Collaborate with experienced solutions architects, instructional trainers and consultants to craft and share best-practice knowledge amongst the AWS technical community
Cumulative GPA of 3.0 or higher or equivalent in your academic program
Software design or development
Infrastructure architecture
IT Security
Performance Tuning
Experience with design/implementation/consulting experience of distributed systems, algorithms, and relational databases
Knowledge of Python or other scripting languages
Experience architecting/operating solutions built on AWS
Experience with solution-selling methodologies
Graduate degree a plus
Some positions require ability to travel up to 35%

104

Technical Trainer Resume Examples & Samples

Teach assigned onsite and remote courses
Assist in the maintenance of hands-on lab infrastructure
Gather information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems to maintain necessary skills and knowledge with the product
Assist in the design of eLearning modules which supplement instructor content
Record videos as required for eLearning development
Design and develop hands-on training labs, as needed
Assist new trainers at authorized training centers ramp up on the product and courseware
Travel as needed to provide onsite training
Support authorized trainers around the world
Bachelor’s degree (Instructional Design, Computer Science, or Education preferred)
5+ years recent applicable experience delivering, designing, and/or developing instructional content to enterprise-class customers
Recent experience in leading remote training sessions, preferably to a distributed audience
Experience with UNIX/Linux, storage, virtualization, and/or networking technologies (vendor certification, such as VMware VCP, is preferred)
Experience with eLearning and/or video content development technology is desired

105

Technical Trainer Resume Examples & Samples

Design, implement and communicate the technical training agenda for the Technology Division
Review of technical training offerings, including conducting a training needs analysis
Design and development of new technical training modules, in conjunction with subject matter experts
Content owner for all technical training
Be involved in the design and delivery of training programs
Liaise with the central HR Learning and Development resources and the Technology HR team to provide recommendations on the most suitable modes of delivery for technical training
Work closely with Technology and HR to continually develop and improve the overall Technology Learning and Development offering
Positively influence the Technology Division to promote a continuous learning culture
Coordinate and implement globally driven training initiatives
Stay up to date with current trends in training and technology
Ability to deliver training on Technology professional skills and comfortable and confident in presenting information to all levels of staff
Strategic thinker with proven ability to build frameworks, curriculum and learning pathways
Strong consulting experience
Has experience in building blended learning solutions and is innovative in their thinking
Digital learning experience highly desirable
Has experience managing vendors
Flexible in nature and resilient to change
Experience in Financial Service is preferable

106

Technical Trainer Resume Examples & Samples

Assessment of technical competence
Control systems
Maintenance of transmissions/Hydrostatic tramming systems
Industrial electronics
Mechanical/Electronic Engine controls
Communication & engine monitoring systems
Service/repair of any Electrical Hydrautic systems
Experience in Sandvil continious miners (advantage ABM,AM & MC)

107

Technical Trainer Resume Examples & Samples

Provides technical training to customers and end users at Tyco Security Products Training Centres and other regional sites as necessary in support of Tyco Security Products business needs
Responsible for maintenance of training equipment and training centre/lab preparations
Assists in the design of training programs or materials
Provides technical training to Tyco Security Products Associates
Provides accurate and timely reports of training results to departmental assistants
Must have an intermediate/advanced knowledge of computer networks and switch management
Must have an aggressive determination to succeed, model work ethic, and ability to work independently or with others
Delivers Professional Services on customers sites

108

Technical Trainer Resume Examples & Samples

Assist units in managing system performance and identify MC4 system security procedures, troubleshoot and resolve complex problems to ensure minimal disruption of MC4 usage
Research hardware and software issues regarding MC4 systems (laptops, servers, routers, and other line item components) and provide system training to end-users
Provide instruction in how to maintain the MC4 systems. Perform independent fielding for units and accomplish special projects
Assess the impact of changes in system software and hardware functionality affecting users and system administrators
Conduct New Equipment Training and New Equipment Fielding based on the approved fielding and training plan
Inspect and verify equipment delivered to government sites
Monitor and report the effectiveness of training and generate various types of operations reports as needed
Assist in the development of training materials
Coordinate and conduct virtual training seminars as well as classroom training seminars
Develop and revise training courses. Prepare course materials and training aids
2-4 years of experience in Training and classroom instruction
CompTIA Server+, Network+, Security+, or A+ are desired
CompTIA Certified Technical Trainer (CTT+) highly desired
CompTIA Server+ and MCTS in Windows 7 Configuration
Military experience or deployments supporting DoD personnel
Experience training military personnel
Experience or knowledge with TMIP-J, AHLTA-T or M, DCAM, TC2, TMDS, or TRAC2ES Mobile
Secret Clearance desired
2 - 4 years Training experience and Bachelor’s degree is desired

109

Senior Technical Trainer Resume Examples & Samples

Bachelor's Degree with 15 years of experience or a Master’s Degree and 13 years of experience, or 19 years of relevant work experience in lieu of degree. Degree must be in a Software Engineering, Computer Sciences, Communication, Management Information Systems, Project Management, Telecommunication, Education, Multimedia, or Training related field
Minimum of 10 years of training related experience
Minimum of 4 years of training related experience Instructor Led Training (ILT) in a classroom setting
Minimum of 1 year experience learning technical concepts and conveying them to audiences with varying technical backgrounds
High proficiency with Microsoft Office Tools (Excel, PowerPoint, Word, Outlook)
Must be a US Citizen or US Permanent Resident (Green card holder)
Must be able to obtain a SSA Position of Trust

110

Senior Technical Trainer Resume Examples & Samples

Staying current with Visa and client business objectives by building effective relationships with product, sales and account teams, as well as DPS clients
Participate in and promote a DPS training assessment and feedback process cross-functionally and with clients
Identify on an ongoing basis potential course gaps and/or needs and coordinate with manager on scheduling as appropriate
Ensure course material accurately reflects and supports the business and strategic objectives of Visa and its clients within the given market
Ensure all course materials are prepared and delivered in timely manner prior to event
Ensure customer satisfaction score goals are met
Provide follow-up training support for client queries as needed in a timely manner
Work with trainers as needed for cross-training purposes
Provide course evaluations and summary statistics within department deadlines
Requires a minimum of 4+ years with progressive experience in training and course development, preferably within Debit processing services
Sound technical knowledge of Visa systems and operations (DPS) preferred
Experience with Visa DPS Prepaid products and with the PAS/PAT applications
Solid experience in training and course development, preferably within the financial services industry
Knowledge in effectively facilitating live training programs of various attendance levels
Ability to learn new technical applications quickly and in-depth
Self-starter with good organizational and interviewing/researching abilities
Proven ability to organize and present information effectively to various audiences
Good listening and consultative skills a must
Strong relationship-building and promotion skills
Team player with ability to work effectively alone and across multiple departments
Proficiency in MS Office products (Word, PowerPoint, Excel, Outlook, Project)

111

Technical Trainer Resume Examples & Samples

8-16 Years developing and delivering course content related to operating, repairing and maintaining communications equipment
Knowledge areas should include communications techniques and operations of military HF, VHF and UHF systems and COMSEC loading procedures, radio block diagram theory, the ability to perform troubleshooting and fault isolation selecting the appropriate test equipment
Removal and replacement of modules and chassis mounted components IAW technical publications and specified tools
Performs firmware upgrades and procedures
RF mathematics fundamentals, basic use of schematics and component identification
Integrate multiple IP networks and software applications to support C4ISR
Discuss and perform Repair Maintenance Activities (RMAs)
Strong prioritization and multitasking skills
Excellent verbal & written skills
Strong communication and analytical skills, professional demeanor
Prior military experience in a tactical communications repair facility
AAS/BS in Instructional Technology or relevant military experience
Soldering Certifications: JSTD-001, IPC-7711/21, IPC-610
Knowledge of Tactical Networking is desired
Networking and CompTIA certifications (A+, Network+ & Security+)
Demonstrated comprehension of ITAR and Export Compliance regulations and procedures
Knowledge of Harris, Motorola and CODAN Tactical products to include the following but not limited to

112

Technical Trainer Resume Examples & Samples

Develop and update Technical Training Material (SOPs, Work Instruction, Manuals and exams) and Programs to ensure an efficient technical development of Manufacturing personnel
Deliver technical training (Classroom, Practical and on-the-job) to local & other Company manufacturing sites for assigned process ensuring that trainees acquire skills and competences to perform their roles effectively
Supervise the trainees throughout the whole training process to ensure compliance with Company policies, procedures and that training objectives are fulfilled. Coaches and trains on the job the technical staff in order to fill the identified skills gap and develop the adequate technical expertise in production
Deliver adequate Manufacturing Requirement training in order to ensure that Standards are known and applied
Ensure effective coordination and lead of On-the-Job Trainers in order to
Improve training material and programs
Establish an adequate tool to verify STD knowledge and skills
Act as a Subject Matter Expert during Industrialization and improvement project, ensuring timely update of standards and training programs
Act as Reference Trainer supporting the OT and Manufacturing management in the identification of training needs and training programs to be reflected on the Qualification Matrix
Elaborate adequate training program to fill the knowledge and skills gap identified. Support the production staff in the evaluation of trainees
Define with OEM adequate Technical Training Program to be delivered and all supporting training material (WKIs, Tests, etc.) to ensure and maximize the effectiveness of training sessions to enhance technical competences
Act in conformity with Compliance and Integrity principles and promoting compliance culture within the team. Ensure that all PMI Compliance Policies, standards, and laws relating to these activities are fully respected, integrated and understood by stakeholders
Complies with all EHS&S policies and procedures effective in PMI. Sponsors and supports improvement actions that reduce environmental impact and increase employees' safety
2/3 years relevant specific experience; at least 1 years’ experience in manufacturing
Excellent written and verbal communication and teaching skills
Organized and methodical approach
Ability to multitask within set timescales with proven time-management skills. Ability to work as part of a team as well as autonomously. Reliable, punctual and hard-working with a responsible attitude
Good knowledge of Microsoft Office
Fluent in Italian and English

113

Technical Trainer Resume Examples & Samples

Deliver training courses in both public classroom and virtual deliveries in addition occasional onsite (customer site) deliveries. Maintain adequate delivery satisfaction statistics to drive program success
Deliver curriculum content for client-specific custom engagements, often using Aspect Software mobile training equipment
Deliver courses that are more conceptual in content (not formula-driven), often requiring trainer to educate the student on complex uses of products so student can make independent decisions about product usage after course completion
Exercise judgment within generally defined practices and policies in selecting methods and techniques for satisfying curriculum objectives
Conduct fundamental needs assessments as necessary to determine the training requirements of customers, partners, and employees
Mentor to peers and co-workers on assigned tasks as required
Provide detailed curriculum recommendations on standard training to customers
Proactively initiate problem solving with limited direction for standard and non-standard events
Work outside of standard models on unique and fast paced assignments
Work with Aspect Education Services Instructional Design staff to develop training plans, outline training objectives, curriculum updates and class content as needed
Implement minor revisions to sustained course materials as necessary to improve training effectiveness. Participate in delivery of pilot (alpha and beta) classes to test and evaluate curriculum
Set up and maintain classroom environment via standard operating procedure for each course
Assess ability of students for exemption of pre-requisite courses
Assess overall effectiveness of training by working with customers, channel personnel in the field and Support Centers
Complete special projects as may be assigned to further advancement of departmental objectives
Provides resolutions to problems of complex and diverse scope where analysis of data requires evaluation of identifiable factors
Establish lines of inter-departmental communication as required to ensure goals and objectives are met
Travel may be required, including internationally (50% maximum)
Minimum 3 years of experience in a technical software/hardware environment, preferably in a customer-facing position
Technical training experience delivering hardware and/or software classes in a comparable industry
Experience working with at least one of the following technologies: software programming, Contact Centers, ACDs, IVRs, Workforce Productivity, Unified Communications or other related technologies
Experience working with PCs/Computers and software applications
Possess strong problem solving skills and ability to work outside of a defined model to a solution
Excellent pre- and post-event planning for standard and non-standard events
Ability to learn at an above average pace and apply learning immediately to training delivery. Demonstrated flexibility and adaptability
Demonstrated teamwork abilities
Technical experience with PC hardware and networking
Excellent customer satisfaction skills
Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
Requires that the applicant have the ability to obtain and maintain a security clearance
Ability to use professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways
Ability to work with limited direction to independently determine and develop an approach to solutions that contribute to the development of the organization's goals and objectives
Ability to provide resolutions to problems of complex and diverse scope where analysis of data requires evaluation of identifiable factors

114

Technical Trainer Resume Examples & Samples

Training needs analysis and training plan design. Investigate and analyze training needs, give proposals and suggestions on technical training plan
Training course development. Collect training response and useful information of responsible courses, and update training contents and materials
Technical training providing. Provide complete technical training for SE and dealers according to training plan and casual training arrangement, be responsible for course arrangement
Training attendances identify. Invite the correct person for correct course with help from FSE and former training record & assessment record
Training effective on-site assessment. Collect and analysis the training effective by accurate training exam
Training follow up and review. Provide review material or appraisal paper to trained mechanics and collect the response, one month after the training
Daily training cost control
Trainer deep training and training resource suggestion

115

Technical Trainer Resume Examples & Samples

Collaborate with Subject Matter Experts (SME) to analyze, design, and develop technical training content
Interpret technical documentation, functional specifications, and industry codes to make informed training decisions
Establish and maintain project schedules and deliverable deadlines
Work with management to communicate and mitigate concerns, risks, and issues
Represent the Training Department on Project Teams
Follow established best practices for the ADDIE training process, with an eye on process improvement where possible
Attend design reviews and product demonstrations
Update course information due to changes and new product introductions
Evaluate training by attending live sessions, conducting surveys, and meeting with customers on a regular basis to ensure their needs are being met
Lead the reduction of risk in the workplace according to Zero Harm policies and objectives
Proficiency with Instructional Design and Courseware Development methods and principles
Strong PC skills and expertise in the Microsoft Office Suite (incl. Microsoft Visio), proficiency

116

Technical Trainer Resume Examples & Samples

Designing training courses, piloting and implementing them, including managing instructions, methods and equipment for new courses
Liaising with R&D, technical management and technical support on technical issues as well as to get the latest technical evolution
Supporting other trainers to grow and ensuring that they are updated
Helping ensure the smooth running of the department, e.g. by consistently promoting safety aspects, obtaining feedback from course participants, contributing to improvements and so on

117

Technical Trainer Resume Examples & Samples

Deliver effective, well-managed and well-facilitated training for Centrify Identity Service customers, partners and employees
Develop training curriculum and content for Administrators on the configuration and use of Centrify Identity Service product
Design and develop self-paced, online training including on-demand videos, webinars for Centrify Identity Service product
Collaborate with Development and Product Management to ensure accuracy of course content and use of functionality, and Professional Services and Product Support for relevancy of course offerings
Obtain a deep knowledge of Centrify Identity Service platform and stay current with rapidly evolving enhancements
Ability to learn technology quickly through instruction and self-learning and the flexibility to adapt to a changing environment
Self-manage your projects with high organization, reportability and accountability, while keeping the teams regularly updated on the status
BS degree or equivalent (BS degree in Computer Science / Computer Engineering is a plus)
3-5 years of experience developing and delivering training, virtual and classroom for SaaS products
Excellent oral, written, interpersonal communication and presentation skills
Knowledge of Microsoft Active Directory, Kerberos, LDAP and directory technologies (highly desirable)
Knowledge and hands-on experience working with various learning tools and platforms such as TalentLMS, Grovo
Strong technical aptitude and know-how of Single Sign-On, SAML, Office365, Mobile Device Management (MDM) concepts
Familiarity with applications such as Box, Docusign, Salesforce, Samanage, Microsoft Dynamic CRM

118

Technical Trainer Resume Examples & Samples

Functional knowledge of the eMedny system
EMedny claim processing/billing requirements and applicable software
Provide training of the eMedny billing requirements and software to NY Medicaid Providers
Develop of training material
Provide support to providers in face-to-face encounters, phone consultations, group training, seminars and webinars -and present at various provider associations meetings
Perform other duties as necessary including help with administrative support of the office
HIPAA transactions for claim processing, 837 I, P and D
Knowledge of Medical, Institutional and or Dental claims processing
Strong communication (oral & written), interpersonal, organization skills
Strong work ethics and flexibility. Ability to learn quickly
Ability to work independently or as a part of a group
Experience in provider support - related to claim processing software or clearinghouse experience
Working knowledge of all Microsoft Office applications, Outlook, Skype
Thin Client, Mobius, WebEx,

119

Technical Trainer Resume Examples & Samples

Researches, designs and develops technical and user manuals to support training. Works with engineering, technical support, and/or applicable area to ensure that material is accurate and reflects current product features
Seven or more years of technical training experience
Experience working with communications practices, principles and procedures for both on-site and on-line presentations
Strong communication skills to develop training manuals and procedures
Strong organization and time management skills

120

Senior Technical Trainer Resume Examples & Samples

Partners with the non-technical training and employee development managers to plan, define and develop the overall training strategy for the corporation. Interacts with business unit and other management to determine technical training needs and priorities and implements plans
Oversees the design and development of the technical training curriculum and technical and user manuals, for both on-site and on-line programs. Determines when, how and where learning technologies should be used. Ensures business unit/technical area concurrence of content, identification of prerequisite skills and knowledge for trainees and that courses provide training for all levels of employees
Consults with management to conduct overall needs assessments to ensure training needs are met
Reviews course evaluation analysis and results to determine effectiveness of training sessions with regard to course content and trainer. Resolves issues and/or implements revisions to course materials as necessary to improve training effectiveness
Identifies vendor solutions for training. Reviews external training programs to determine feasibility and applicability of purchase and negotiates best buy
Keeps informed of and ensures employees maintain proficiency with all company products to provide effective training programs
Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines
Prepares, recommends and oversees development of operating and personnel budgets. Monitors spending for adherence to budget plans, develops and recommends variances. Performs and/or oversees budget analysis
TS/SCI required, 5 years of hands on GEOINT experience of GEOINT user training experience
Manages the technical training activities to ensure programs are designed, developed and conducted for all levels of the organization and provide the appropriate knowledge and continual training needs to meet the organization's objective
Perform training on GEOINT applications and capabilities to members of the National System of Geospatial Intelligence (NSG) community; responsible for managing and updating Government provided training package
Audiences range from one person to as many as 50 students at once. Training sessions are between 1 & 4 hours
Position requires overseas travel
Master's degree or equivalent combination of education and experience
Master's degree in business administration, computer science, engineering or related field preferred
Twelve or more years of technical training experience
Nine or more years of supervisory or management experience included
Experience working with company software, systems, applications and network products
Strong human relations skills to select, develop, mentor, discipline and reward employees
Strong interpersonal skills for interacting with all levels of employees
Strong personal computer and business solutions software skills

121

Technical Trainer Resume Examples & Samples

To produce and deliver the training programme for technical resources, across multiple sites
Streamlining the learning and development plan
Building the competencies of the business, highlighting the knowledge gaps and action areas where capacity to improve has been identified
Working with external training companies to help fulfil the business objectives as required
To build and deliver a training programme/catalogue that reflects the needs of our growing business, within a timely manner
Communication of training requirements and reporting status of training delivery to Senior Management as requested
Carrying out assessments and Training Needs Analysis (TNA) to help build out a comprehensive training programme
Maintaining the training plan to a high level of accuracy
Utilising the training mediums available i.e. WebEx or similar platforms
Producing high quality training material
Developing e-learning initiatives as required for future delivery
The design and development of training manuals
Confidence in running courses, to a high standard and taking on-board any feedback
Ensuring company policies are communicated through learning delivery i.e. equal opportunities, Diversity and Inclusion, Health and Safety etc
Experienced trainer from a Railway background desirable, who can understand the technical concepts
Demonstrable knowledge of hands on experience of delivering and planning technical training
Strong training delivery background
Able to take the initiative and be self-motivated, working alone or part of a team

122

Technical Trainer Resume Examples & Samples

Conduct technical training sessions at customer regional and national sales meetings and at trade-shows
Attend ride-alongs with contracted sales reps to promote and educate their customers on Hitachi automotive parts
Prepare weekly and monthly sales status reports
Present technical information on Tokico branded Shocks and Struts to a wide audience (both technical and non-technical). Audience size can vary from 20 - 100 people. The intent of the presentations are to educate the participants by providing technical information and fielding any questions related but not limited to Ride Control products, both in US and Latin American customers to differentiate Hitachi from other manufactures including using quality and testing data
Responsible for problem solving of any customer issues relating to Hitachi parts fit and/or function during customer visits
Become familiar with the customers sales programs and promotions
Responsible for on-going relationship building with customers
Responsible for planning and coordinating all training sessions/schedule with customer’s training manager
Issue weekly report on customer visits on a timely basis, as well as participate in weekly management conference calls
· 3-5 years training experience, preferably in the Automotive component parts including Shocks and Strut segment
· Experience with key account structures
· Proficient in building and maintaining relationships for successful growth
· Delivers on commitments, strong follow-up skills and shows consistency between words and actions
Strong written and presentation skills with the ability to communicate to and engage an audience in all settings ensuring participants become more knowledgeable on our products and product lines

123

Technical Trainer Resume Examples & Samples

Deliver foundation training in key aspects of the Highways Business such as basic H&S, cable location, use of abrasive wheels, use of tools, plant and equipment, manual handling, traffic management, customer service, housekeeping etc
Assess and develop employee’s skill levels
Audit, spot check and rectify compliance gaps where identified
Carry out workplace assessments to ensure competence of employees. Ensure procedures are followed immediately when non-compliance is noted
Ensure consistency of application across the business
Facilitate continuous improvement and development of best practice
Assist in the development of the Highways Academy programmes and other initiatives
Link in with relevant bodies to ensure industry leading practices
Develop effective relationships with contract operational and SHE teams
Coach and develop contract staff to deliver effective TBT’s and briefings as needed
Develop effective relationships with the L&D and HR teams
Keep detailed records of all training and competency assessments completed
Provide accurate reporting and data for KPI’s as required
Assist with up skilling training for new contract mobilisations
Effectively manage your diary and time to ensure resources are fully utilised
Support contract level projects and initiatives as required
Continuously improve knowledge of L&D best practice sharing specialist knowledge with various colleagues where appropriate
Suitable relevant industry experience and qualifications
Preferably experience of working in Highways Electrical
Qualified NVQ assessor (or ability to achieve)
A competent and qualified trainer (or ability to achieve)
Extensive knowledge of the New Roads & Street Works Act & Traffic Management Act
Good understanding or relevant Health & Safety legislation and regulations
Detailed experience or relevant work processes and safe use of equipment
Effective networking, relationship building and written/verbal communication skills
Strong organisational skills with the ability to work on own initiative, to tight deadlines in a demanding environment
Proficient in Microsoft Office, Microsoft Word, Excel, Powerpoint and Outlook
Ability to work flexibly across UK locations and possessing full driving licence

124

Technical Trainer Resume Examples & Samples

8+ years of proven hands-on network engineering experience
Solid understanding of the OSI or TCP/IP model
Ability to multitask effectively in a fast-paced environment, under stress and within time constraints
Up to 40% travel – CONUS/OCONUS

125

Technical Trainer Resume Examples & Samples

3 years of training development experience required
Bachelor’s degree (or higher) in Human Resources, Psychology, or related area preferred
Process operations experience in a refinery environment preferred

126

Technical Trainer Resume Examples & Samples

Bachelors degree or higher (preferably in Electrical/Computer/Networking Engineering, Computer Science, Information Technology, Management Information Sciences, or other related field) OR equivalent years of experience
Minimum of 7+ years experience in technical roles, preferably in the server, storage and networking arenas
Minimum of 5+ years of corporate training experience, preferably in the design, development and delivery of sales training
Must be able to effectively balance strong technical skills with solid relationship-building capabilities
Proficient knowledge of PowerPoint, Excel, and Outlook
Must have the ability to drive for results and a passion to win
Excellent verbal and written communication skills are required
Broad knowledge of server, storage and networking technologies is required
Technical certifications expected
Considered an expert in knowledge of server, storage and networking products and solutions and familiar with standard service offerings
Results driven, team player

127

Senior Technical Trainer Resume Examples & Samples

Provide internal training solutions to a wide range of company products and follow up training to both internal customers through the e-learning portal
Execute ADDIE instructional model steps to analyze new training systems and/or projects to document and demo
Prepare technical documentation for training materials
Create training course-ware with trainer notes
Partner with Program Managers and Engineering to coordinate development of specifications for course content and provide solutions to issues associated with course content
Oversee and routinely review lecture and lab exercise formatting and delivery
Independently determines and develops approaches to solutions meeting organization objectives
Provide review and audit of internal and external customer training needs, in order to make recommendations for future course development
Identify areas to make recommendations for future up-training through review and audit of call center agent training needs

128

Senior Technical Trainer Resume Examples & Samples

Prepare and conduct technical training programs using recognized training techniques and tools
Prepare training material and classroom agenda
Implement and monitor RPL program
Continuously evaluate and enhance technical instructional delivery and presentation skills

129

Technical Trainer Resume Examples & Samples

Identify training needs and certification requirements relevant to the Technical Training Centre
Implement and monitor RPL for selected learners
Ensure the quality and consistency of course content throughout the life cycle of a course
Manage the training program in accordance with business needs, regulatory requirements, and the

130

Senior Technical Trainer Resume Examples & Samples

Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Consult with Senior FSE Leadership, Global Field Enablement Team, Channel Team and Technical Readiness Program Manager to identify/prioritize the top pre-sales, sales and technical readiness requirements, performance expectations, and behaviors
Development, delivery and maintenance of key technical training programs for Channel and worldwide Field System Engineers (FSEs) including: New Hire Training, Product Upgrade Training, Product/Solution launches and business process training
Develop and deliver technical course content in multiple formats, including eLearning, virtual classroom materials, and instructor-led training
Provide executive updates to Global team & Executive leaders (TVP, Sales, Services,Channel) – including effectiveness review of how tracking against key metrics
Serve as a technical expert for the F5 product and solution suite
Work in a collaborative, team-based environment. Work cross functionally with the FSE team, Specialist groups, Product Management, Product Development, and Technical Support organizations
Establish strong relationships with FSEs, SA and Sales from all theatres and lead working group efforts
Participate in FSE meetings and deployments to glean best practices & keep sharp
Set up & configure lab environments
Perform other related duties as assigned including project and logistics co ordination (e.g. room set up, invites etc.)
Demonstrated expert knowledge of F5 products and solutions (LTM, GTM, iRules) and/or relevant experience in key competitor offerings in technology area of emphasis
Demonstrate advanced knowledge of
Prior F5 SE experience is highly desirable, with a number years of field experience with proven customer and partner experience
A number of years of F5 product experience (LTM, GTM, iRules) and/or relevant experience in key competitor offerings in technology area of emphasis is highly desirable
Application deployment and integration experiences: Microsoft, SAP, Oracle
Vertical markets knowledge; Telco, Service Provider, Finance, Web Monsters
Product experience with ASM and/or WAM a plus
Prior experience is creating and managing demonstration sites and labs
Vertical markets knowledge: Telco, SP, Finance, Web Monsters
Training & classroom experience in developing & delivering technical course curriculum and instructional materials
Knowledge of acceleration technologies, storage, backups, snapshot and replication technology
Excellent decision making, analytical and problem solving skills
Outstanding interpersonal and communication skills, both verbal and written
Track record of cross functional collaboration
Track record of analyzing audience needs and tying them to business requirements
The confidence and presence to interface with management and field personnel
Demonstrated success managing complex projects from start to finish, working effectively across internal functional teams and external vendor relationships (Strong Team Player Mentality)
Direct selling/field experience (quota carrying role) a plus

131

Technical Trainer Resume Examples & Samples

Creating and developing relevant course material
Delivering successful training courses
Identifying gaps in any training material/courses to optimize the learning experience of stakeholders
Maintaining documentation and accurate records
Liaising with key internal and external stakeholders including distributors, dealers and customers to identify training needs and requirements
Playing a lead role in ensuring our New South Wales facilities maintain a safe working environment in line with our ‘zero harm’ goal

132

Technical Trainer Resume Examples & Samples

Responsible for the coordination of employee & ELT security training programs
Consults with Technology Management regarding training needs of the organization
Coordinates with outside vendors
Ensures availability of all training materials and ensures that all employees are aware of training requirements
Assists in other administrative and budgeting tasks associated with training programs
Stays abreast of new training methods and determine relevancy to company employees
Reports to Awareness & Training Manager

133

Technical Trainer Resume Examples & Samples

3 - 7 years in customer support or Sales Engineer environments
At least 3 years of experience in technical Product training
Deep level of technical expertise in cryptography and IT infrastructure, experience with SafeNet and Gemalto products (DB, storage, PKI infrastructure) is an advantage
Excellent verbal and written communication skills in English
Excellent inter-personal communication skills
Excellent skills for instructing and delivering technical courses
Autodidactic skills
Time Management skills
Complete ownership of the technical training process, which includes

134

Technical Trainer Resume Examples & Samples

Develop Service Training materials including Service Training PowerPoint presentations, Technical Documentation, home study materials, technical guides, e-Learning modules, testing and certification materials and other Service Training related materials
Create innovative training and learning programs
Responsible for training world-wide CZM service personnel in the areas of applications and Technical Service procedures
Develop and maintain a detailed working knowledge of all required Zeiss medical instruments for purposes of creating, maintaining and delivering accurate and up to date training material and programs
Work with Technical Support Engineers to ensure continuous updating and accuracy of all technical documentation associated with technical training
Work with Clinical Application Specialists to ensure continuous updating of basic product application skills

135

Technical Trainer Resume Examples & Samples

45%: Develops, organizes, conducts and evaluates technical training programs as needed to meet end user requirements. Documents training, assesses effectiveness and progress, reports on progress, and makes changes to training as needed
30%: Develops and maintains training materials appropriate to the Information Technology mission and user requirements. Helps promote training services to increase participation
25%: Works on technical project teams to deliver training materials and classes specific to stated project goals. Works with Information Technology staff and end-user management to identify training needs. Coordinates registration and scheduling for user training, including arrangements for classrooms, visual aids and student materials
Bachelors College Degree preferred; Masters Degree (highly desired)
One to two years of experience working with Microsoft products
One to two years of technical/business professional training
Experience in writing documentation targeted for end-users
Strong analytical thinking, planning, presentation, leadership and oral and written communication skills. Ability to develop and mentor others
Must exhibit the following strongly and positively: Job Knowledge, Judgment, Communication, Passion, Integrity, & Impact
During the interview process, candidates will need to show samples of a layout/structure from past curriculum they have developed; any technical documentation/job aids from past roles should accompany the candidate to the interview

136

Technical Trainer Resume Examples & Samples

Experience working with Java, or C#, or similar OO language
Experience developing code to submit and retrieve messages using a messaging bus such as JMS or ActiveMQ or MQSeries. This requirement applies to candidates with either Java or C# backgrounds
Understanding of XML, how its structure is controlled and the tools used to generate and parse XML documents
Understanding of how web services work from a technical perspective. Understands how to consume web services including retrieval of WSDL, generation of client code using tools such as APACHE AXIS, CXF, Glue, etc
Experience with SQL Server, ORACLE, MySQL or some other commercially available or open source RDBMS. Able to write simple to moderately complex SQL queries to retrieve, update, or insert rows. Familiar with joins. Understands data modeling concepts, and the ideal candidate would have some experience in database design in a business application environment
Experience with packaged software implementations having been involved in an at least one implementation project as contributor in either a development resource, project manager, or business analyst role. The specific product or industry is not critically important. Would consider similar experience in a custom development environment while working on a large project using modern architectures, tools, and operating environments
Ability to troubleshoot issues on the spot to enable students to complete exercises
Previous experience with complex enterprise application software
Demonstrated ability to teach business, configuration and integration concepts for software products
Prior training experience with business process software such as Peoplesoft, Siebel, Ariba or SAP n-tier web architected solutions
Strong English & Polish language skills
A flexible enthusiastic approach to work
Demonstrated ability to efficiently work with customers

137

Technical Trainer Resume Examples & Samples

Professional experience minimum 3 years presentation, training and facilitation skills; because these are 3 separate competencies, certification in at least one area is highly desirable
3-5 years practical field, technical, marketing, engineering experience within the lift truck, warehousing and materials handling industries required
3-5 years actual experience within sales, sales management, retail dealership operations required

138

Technical Trainer Resume Examples & Samples

9 years relevant exempt experience
relevant BS/BA or
7 years relevant exempt experience
relevant MS or
4 years relevant exempt experience
relevant PhD

139

Technical Trainer Resume Examples & Samples

Adobe Professional Suite
Microsoft Professional Suite
MOODLE (Modular Object-Oriented Learning Environment), or other remote learning platforms

140

Technical Trainer Resume Examples & Samples

Obtain and maintain Emerson certification to deliver Emerson approved training on PSG products
Provide and conduct Emerson approved training on PSG products and use of PSG Engineering tools, processes and methodologies
Recruit and follow-up on the necessary programs of student summer practice and internship
Consult with external and internal customers to tailor training content for customized learning solutions as needed
Demonstrate specialist expertise in assigned curricula areas and maintain expertise through field experience requirements where appropriate or priorities demand
Act as an escalation point for in-depth content related questions in training areas
Develop, maintain and continuously improve training facilities to ensure they are fit for purpose
Work with PSS/PWS Cluj Engineering Managers and EOTC Manager to ensure that engagement and exposure to project activity is maintained
Engage in the recruitment of students for PSG Engineering student programs and potential future employees
Support non-technical functions in PSS Cluj with basic technical training
Regularly provide feedback to Learning Architects on content and recommend improvement of courseware

141

Technical Trainer Resume Examples & Samples

The ideal candidate must have experience developing training material and training concepts for scalable organizations
Excellent communication and teaching skills are a requirement
Experience with classroom setup, training space planning, and the use of online and offline training concepts
Demonstrate ability to quickly grasp technology and technical concepts
Ability to manage multiple priorities and deliver on-time results
Ability to develop and customize activities to ensure participant engagement and knowledge retention
International experience with teaching in a multicultural environment is a plus

142

Technical Trainer Resume Examples & Samples

Aligns training curriculum with organizational capability needs
Creates a training architecture and program delivery methodology for services talent development initiatives
Develops and implements training curriculum using multiple methodologies and platforms that support both the core curriculum and individual programs for specific practice areas
Create courseware to facilitate the curriculum
Delivers training courses as appropriate
Contributes to the analysis of all current and future talent development programs including evaluating the most effective and cost-efficient ways to deliver relevant training to all levels of employees throughout the services organization
Coordinate technical training with adjunct instructors from other practice areas
Define success benchmarks to assess job competencies and determine training solutions to raise service delivery performance levels
Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed Investigate and assess new education, best practices, and adult learning theories, instructional design learning products; make recommendations and evaluate utilization
Maintain and document the training environment tools, and resources for a range of programs
Demonstrates an understanding of principles and proven track record of creating and implementing sustainable learning solutions

143

Technical Trainer Resume Examples & Samples

Assist in managing the logistics of public training courses
In addition to delivering courses, the person will be involved in designing and developing new courses and supporting materials if needed
Ensuring all existing training material is current and reflects updated features of the various tools
Assist in managing the Veeva Admin Certification program for European trained persons
To train Veeva customers, partners, and internal employees how to configure, maintain and customise the tools
To learn and keep up to date with the development of the cloud-based solutions offered to customers
To participate in developing the services which can be offered by the training team

144

Technical Trainer Resume Examples & Samples

Supports all department/facility/company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
High School Diploma required; post-secondary education preferred
Must be detail oriented, self-motivated, and have superior communication and interpersonal skills
Must have the ability to read and interpret written manufacturing processes
Demonstrated knowledge of LEAN manufacturing, assembly, production technical skills and quality practices
Efficient computer skills including knowledge and understand of Word, Excel and PowerPoint
Two to four years of experience training in a manufacturing environment or comparable position required

145

Technical Trainer Resume Examples & Samples

Become an expert in the Workday HCM and Cross Application product suite
Teach a variety of classes, both Instructor Led and Virtual Instructor Led
Collaborate with content development team to define course structure, content, and delivery method to produce high quality training
Obtain a deep knowledge of Workday applications and work across functional teams to stay current with rapidly evolving enhancements
Learn and quickly master new product functionality
Share your knowledge and experience with your students to provide them with the tools to be a successful Workday customer!
Extensive domain experience implementing integration solutions with Human Resource, Payroll or Financial ERP application software
Experience integrating systems with third-party service vendors
Strong technical aptitude, including a command of Service Oriented Architecture Concepts, experience with EDI, Web Services, XML, XSLT, Java, .Net or other integration technologies, and WebLogic, WebSphere, WebMethods, or other middleware experience
PeopleSoft, SAP, Oracle, Salesforce, Netsuite, Taleo, or other SaaS and On-Premise ERP systems experience
Ability to drive and own decisions to ensure appropriate course representation
Fluent English language essential plus any other European language desirable (French, German etc)
Ability to comfortably and confidently present to large groups of 20+ people using a variety of delivery methods, for lengthy periods of time
Preference will be given to candidates with experience designing, building, and delivering training to a technical audience
Bachelor’s degree or equivalent, relevant working experience is required
Travel will be required (25% - 75%)
Location: London or Dublin
LI-CJ

146

Senior Technical Trainer Resume Examples & Samples

Hands-on technical skills in one or more of the following - SAP applications, Microsoft Applications, Developing and DevOps, Internet of Things, Machine Learning
Strong experience in programming, architecture or administration
Coding experience in one or more of the following languages - Java, .Net, Perl, PHP, Ruby, Python or others is desired
AWS Certified

147

Technical Trainer Resume Examples & Samples

Bachelor’s Degree and 2+ years of overall technical training experience. An additional 4 years of relevant experience may be considered in lieu of degree
2+ years of training on Windows, and Linux based computer systems
Competent with computer file management in Windows and UNIX/Linux environment
Experience using other digital media including CBT for training highly desired

148

Technical Trainer Resume Examples & Samples

Bachelor's Degree in from an accredited university or college (OR a high school diploma / GED with a minimum of 4 years of experience in Services)
Strong interpersonal and leadership skills
Prior work experience in training development and delivery
Coursework development experience
Training and technical writing experience
Experience in the instrumentation industry

149

HPC Fabric Senior Technical Trainer Resume Examples & Samples

Determine student learning objectives and course content
Prepare course syllabi, lesson plans, student manuals and accompanying product functional demonstrations, course exercises and accreditation/certification materials
Configure and administer cluster resources for hands-on training labs
Responsible for training delivery in both classroom and on-line interactive multi-media settings
Be an evangelist for Intel Omni-Path Architecture as well as adjacent Intel HPC products, including Xeon, Xeon Phi, Intel Enterprise Edition for Lustre IEEL, and Intel HPC solution frameworks and services
3 plus years of experience developing technical course material including determining student learning objectives and course content, preparing course syllabi, lesson plans, student manuals and accompanying product functional demonstrations and course exercises
3 plus years of experience in training delivery in both classroom and on-line interactive multi-media settings
3plus years of experience in the use of Camtasia, Articulate and/or Captivate as well as Microsoft Office including Visio and Project, Photoshop and SharePoint
3 plus years of demonstrated ability of excellent presentation skills, strong written and verbal communications skills, and strong interpersonal/collaboration skills
Degree in Engineering or Computer Science highly preferred
3 plus years of experience developing and delivering technical course material in high performance computing, large networking systems, or related field

150

Technical Trainer Resume Examples & Samples

Familiarity with multiple OSs and multiple browsers required
Must have the ability to create asynchronous trainings
Current knowledge of emerging technology, applications, and online development tools
Knowledge and experience with tracking software, databases (Filemaker Pro preferred), and ticketing systems
Knowledge of and experience in online instructional design, adult learning, andragogy, and DE best practices
Demonstrated ability to use Web 2.0, social networking, and media editing tools
Demonstrated skill with HTML coding, basic audio, video, and photo editing software
Familiarity with screen capture applications
Quality Matters and/or APPQM Certification is preferred
Must be a data-driven, energetic, and highly organized individual able to prioritize and execute multiple tasks
Requires an orientation to detail, a solid technical aptitude, strong service orientation
Demonstrated team-focused orientation that is flexible and dynamic
Must have the ability to incorporate best practices from the DE discipline into standard operations
Knowledge and experience to create instructional materials using appropriate technology and instructional content provided by faculty to support online course development
Requires a high level of organizational skills, the ability to learn, adjust, and respond in a dynamic, fast paced, and constantly changing environment
Possesses strong oral, written, and interpersonal skill and the ability to deal with multiple constituencies
Must be service-oriented, able to build rapport with faculty and staff, and deal with competing demands
Demonstrated ability to work collaboratively with both internal and external workgroups

151

Senior Technical Trainer Resume Examples & Samples

5 years of relevant experience and a Bachelors degree or
3 years of relevant experience an a Masters degree or
Relevant experience and a PhD
5+ years work experience with solid career progression in the field of technical training or instructional design, including significant experience in designing and delivering training solutions in large organizations
5+ years of overall experience in an Engineering organization
Excellent public speaker at ease moderating large groups
Experience applying adult learning principles as well as the ability to recognize and adapt to different learning styles
Experience with Articulate Suite or equivalent
Experience with program management
Exposure to software development, coding, and scripting
Experience conducting needs assessment and analysis
Experience developing and executing engineering Education programs
Designed at least 2 training programs end-to-end for a product, concept or process
Expert in creating training materials using leading training tools and methodologies
Proven project management, problem solving and analytical thinking skills
Training certification CTT+, PTT
Technical Support experience

152

Technical Trainer Resume Examples & Samples

Create course materials, such as PowerPoints, student handouts, and tests for instructor-led programs with student assessments
Conduct training modules (classroom and online) for Avionics personnel on a variety of technical topics, including but not limited to
Bachelor’s degree or 4 years of experience developing coursework and training
Must have a minimum of 3 years of experience developing and conducting hands-on, instructor-led technical courses
Must have a minimum of 2 years of experience developing image, animation, and video-based online training programs and materials, including student assessments
Prefer at least 5 years of experience as a Technical Trainer in a high volume or aerospace/space electronics manufacturing environment
Must submit portfolio for consideration. Desirable samples include but are not limited to online training modules and/or materials for instructor-led training programs that demonstrate manufacturing processes or machine operation
Able to demonstrate electronics manufacturing processes (e.g. soldering and harness fabrication) and machine operation
Demonstrated ability to read, interpret and work from drawings, controlled documentation and processes such as
Cable Harnesses: wiring diagrams, layout drawings,
Mechanical Drawings
Assembly & Test Procedures / Work instructions
Schematics, engineering drawings, and parts list
Experience working with electronics manufacturing standards (e.g. J-STD-001, IPC-A-620 or NASA-STD-8739)
Certification as a Master IPC Trainer or Certified IPC Trainer on J-STD-001, and preferably certified to J-STD-001ES (Space Addendum)
Level B NASA-STD-8739.4 Certified Trainer
Proficiency with any graphic design software needed to create online training modules, including but not limited to pixel- and vector-based 2D editing, 3D modeling (including CAD-related), animation, and video editing
Proficiency with any Web development language(s) needed to create online training modules
Proficiency with digital photography and videography
Advanced working knowledge and experience with MS Office, Adobe Acrobat, Visio and related programs
Prior history of published technical training materials
Demonstrated track record of improving the status quo through the creation and delivery of unique training solutions
Proficient with Tortoise SVN/Subversion
Proficient with Enterprise Resource Planning (ERP) software
Excellent attention to detail with outstanding work efficiency and accuracy. Effective communication skills (verbal and written)
Must be a self-starter, team oriented with an ability to handle multiple time-sensitive projects bringing them to successful completion

153

Technical Trainer Resume Examples & Samples

Work as an Instructional Designer on Military (USAF) training systems
Provide knowledge and technical materials for training production in accordance with ISD guidelines and best practices
Review lesson materials to ensure technical accuracy, standards compliance and effective presentation
Review training tasks, objectives, materials, and measurement strategies for effective alignment and coverage
Determine the best media types as it pertains to objectives and student proficiency
Collaborate with Customer representatives to determine requirements for new training systems to include writing new objectives, establishing training modality, advising on training time, providing cost control ideas and solutions, etc
Advise team members on effective use of advanced media and interactivity to support learning
This position will be filled in support of the EC-130J as well as other Enterprise-level MDS training development
Possesses a BS/BA in Instructional Technology, Multimedia Design, or related field from an accredited college/university (Master's preferred)
Experience working with learning content management platforms (LCMS/LMS) to develop and/or deliver distance learning
Experience in a skill-based training environment
Excellent technical writing and editing skills
Excellent organizational, planning, communication and troubleshooting skills
High level of expertise in Microsoft Office Suite
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
MS/MA Instructional Technology, Multimedia Design, Education or related field from an accredited college/university
Adobe Creative Suite (e.g. Photoshop, Illustrator, Flash) or similar software
Web Design, HTML, WYSIWYG web development platforms

154

DCG Technical Trainer Resume Examples & Samples

Serves as a general Technical Subject Matter Expert focused on all Lenovo data center products (server, storage, networking, converged, hyperconverged) to the instructional designers
Assists in the creation of innovative learning programs targeted at the Lenovo‘s internal and external sales teams dispersed globally
Provides technical expertise and guidance to instructional designers to ensure accuracy and correct context of the learning modules
Participates in global collaboration efforts in the design, development and delivery of strategic learning offerings to support Lenovo Data Center Group strategic business initiatives
Leads/participates in the ongoing training needs analysis to define training requirements; recommends appropriate training solutions; leads/participates in the design, development, and delivery of training modules with the instructional designers
Works under the direction of a Senior Manager within the WW DCG Sales Learning & Development Organization
Works closely with and is the primary technical SME resource for Instructional Designer and Multimedia Developer resources responsible for creating learning programs and courses
Partners with Product and Marketing Teams to understand Lenovo's data center product and portfolio offerings and related sales strategies—from technical specs to value proposition to go to market strategies
May be asked to project manage various training development and deliver activities
Leverages team resources, capabilities, tools, systems, and expertise as well as those of other Lenovo training organizations to address defined business training needs
Minimum of 5+ years experience in technical roles, preferably in the server, storage and networking arenas
Minimum of 3+ years of corporate training experience, preferably in the design, development and delivery of sales training
Must have the desire to collaborate, build, strong, influential relationships, and effectively influence decisions
Broad knowledge of data center technology is required. Including: server, storage, networking, converged, hyperconverged and relevant standard service offerings
Must be able to effectively work with a range of stakeholders including executives, other subject matter experts, as well as instructional designers and multimedia developers
Excellent project management skills
Technical support, pre-sales support, installation or sales experience in the technology industry is preferred

155

Senior Technical Trainer Resume Examples & Samples

Learn and master new interconnect technologies in various IT fields such as network, server, virtual machines, storage and cloud
Deliver English spoken, face-to-face and remotely delivered instructor-led trainings
Serve as a subject matter expert for the training development team
Take an active part in the education services development initiatives (content development is part of the job mix)
Responsible for gathering technical information from manuals, datasheets, and computer screen capturing and selected demos
O At least 3 years of experience as a technical instructor preferably in networking technologies, cloud, VMs and storage fields or have equivalent experience from the field

156

Refinery Technical Trainer Resume Examples & Samples

Identifies, assesses and prioritizes learning needs in consultation with refinery management. Evaluates compliance training programs and recommends changes to meet applicable regulatory requirements such as Occupational Health & Safety Administration (OHSA) and Department of Transportation (DOT)
Designs training plans detailing learning objectives, course content, delivery methods, and timelines in consultation with subject matter experts. Collaborates with corporate technical training group on implementation of standardized training programs
As needed develops and produces learning materials ensuring content is current and consistent with established standards, processes, protocols and procedures
Delivers training. Coordinates employees’ transition from classroom to department. Conducts post-training evaluations and follows up to ensure transfer of learning. May coordinate training logistics, such as scheduling, site preparation. Maintains employee training records. Makes recommendations to improve effectiveness in meeting stated outcomes
Develops and maintains manuals, procedures for assigned area of responsibility
Minimum 5 years’ refinery operations or maintenance experience required either in a frontline supervisory role or as an operator or maintenance craftworker
For electrical craft training positions only: Minimum 5 years’ electrical training experience in heavy manufacturing industry or military required

157

Technical Trainer Resume Examples & Samples

Developing and maintaining course programs including technical training content, lab exercises, presentations, and accompanying materials
Delivering hands-on training in a classroom or WebEx setting to customers and partners on a regular schedule
Collaborating with experienced solutions architects, instructional trainers and consultants to craft and share best-practice knowledge within the technical community
Electrical, Electronic, Computer or Networking Engineering, Information Technology, MIS, Computer Science or Mathematics degree preferred
Experience as a trainer/educator a plus
Knowledge of scripting languages and coding skills (Lua, Groovy, SQL, Java. Ruby and C/C++/C#) a plus

158

Technical Trainer Resume Examples & Samples

To develop and deliver learning / training solutions using a combined approach to both internal and external staff related to communication and information systems, primarily in the rail sector
To compile a library of technical training material using a range of methods, which would include the course notes for participants and all materials needed to run / present the courses
Maintain and develop own professional competence of systems designed and installed
Evaluate all training interactions and continually develop methods and delivery in order to maintain quality and improve effectiveness
Maintain up to date training records and complete work based assessments that support the competence management system
Support Higher Apprentice NVQ accreditation
Ensure solutions are delivered in accordance with Siemens safety and quality procedures and meet all applicable legislation, safety/customer standards and project requirements
Deputise for Training & Development Manager

159

Technical Trainer Resume Examples & Samples

Technical and mechanical ability and aptitude
Associates Degree in mechanical field, training and development, communications or other related field (Bachelors Degree is preferred); AND 3-5 years of experience in course development, instructional design, use of adult learning concepts and active learning methodologies, as well as delivery of training
Exemplary written and oral communications skills are required
Group Facilitation experience, including conflict resolution is required
Demonstrated ability to effectively manage multiple task and projects is required
Experience in computer based training (CBT) and eLearning is preferred
Video Production is preferred
ASTD Certification is preferred
Willing to travel up to 20% of the time

160

Technical Trainer Resume Examples & Samples

Deliver high caliber technical training to both DPSS employees and external customers
Develop technical courses and information to inform and/or improve the skill level of DPSS employees and customers
Deliver accredited IMI qualifications
Be an ambassador for Delphi to promote the products and services to existing and potential new customers through training, sales/trade events, open days, field service and direct visits
Maintain continuous professional development to remain competent in relation to the latest automotive technologies, systems and components
Qualified and experienced trainer with assessment qualification (IMI or equivalent)
Previous experience in automotive repair and specific knowledge of modern vehicle diagnostics and procedures with a proven track record in diagnostics to senior or master technician level
Fluent English (speaking, reading and writing)
Expert knowledge of engine management systems including Common Rail diesel and GDI
Ability to undertake frequent travel (UK & overseas) with occasional unsociable working hours
Ability to operate effectively in pressurised situations and maintain professional demeanor at all times
High level of competency in Microsoft Office (Word, Excel & PowerPoint) and Microsoft operating systems

161

Technical Trainer Resume Examples & Samples

Educate a varied audience comprised of employees, partners, and customers with both technical and sales training material through Instructor Led Courses, On-Demand modules, or Distance Learning
Understand, and be able to communicate competitive advantages of Harman Professional solutions
Manage the activities involved in the preparation, delivery, and needs assessment of training programs
Recommend program enhancements and assist curriculum developers in modify existing materials to ensure highest standards of service to all learners
Teach and conduct Train-the-Trainer courses to both internal and external customers
Conduct both pre-and post- training analysis to determine if stated objective and desired impact was achieved
Maintain consistency of the training program and contribute to its ongoing improvement
Review and grade certification exams as assigned
Contribute to new curriculum as Subject Matter Experts
Apply adult learning and accelerated learning techniques
Teaching Control Design and Commissioning courses or Control Programming courses w/in 12 months
Complete InfoComm AV Technologist certification within 12 months
Manage assigned tasks and schedules
Other duties, as assigned
3-5+ years relevant experience in audio/visual, control, and networking design, implementation, sales, and support with specific familiarity and experience of Harman Professional solutions
Self-sufficiency in design, implementation, programming and support of Harman Professional solutions
Able to lift up to 50lbs for setting up of training equipment on the road
Overall technical knowledge of network infrastructures and software systems
Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
Must be self-motivated and able to work as part of a remote team
Have excellent communications skills with an ability to “think on your feet” and speak professionally to both internal and external customers
Possess strong presentation skills and be able to communicate professionally in written responses to emails, and when submitting reports
Excellent verbal and written English language skills
Bachelor’s Degree in Computer Science, Information Systems, or related field
Previous training experience within the industry or similar technical field
GUI Design / Human Interface experience. Knowledge of control methods and interfaces
NetLinx programming experience / HCCP certification preferred
InfoComm CTS or higher
Certified CompTIA Network+ (or equivalent)
Certified CompTIA Security+ (or equivalent)
Certified CompTIA CTT+ (or equivalent)
Deep understanding of programming theory, logic, and methods
Ideal candidate is self-motivated with a proven track record in technology and software sales support with particular experience in audio visual, control, digital signage, and networking technologies

162

Technical Trainer Resume Examples & Samples

Education/Learning Experience: Bachelor’s Degree or equivalent related experience
Work Experience: Experience and proficiency in CBT development utilizing tools like Captivate and Camtasia. Proficient in developing instructor led class room materials utilizing tools such as Microsoft Word and PowerPoint. Proficient in developing online training utilizing HTML
Ability to travel up to 70% of time
Skills/Knowledge: Effective interpersonal and communication skills. Excellent classroom delivery and classroom management skills. Ability to work in a fast paced ever evolving environment. Ability to deal with ambiguity. Creativity, self-confidence, and flexibility

163

Senior Technical Trainer Resume Examples & Samples

Participates in, and conducts technical training programs
Determines training objectives
Writes training programs, including outlines, text, handouts, tests, and designs class room and onsite focused exercises. ---Lectures class on how to use the software, following outline, handouts and texts
Experience with Cimatron or similar software products is preferred
Experience in the 3D Metal Printing industry is desirable
The job requires a bachelor's degree and at least 4 years of technical experience or with longer experience in the industry. --Familiar with a variety of the field's concepts, practices, and procedures
Relies on experience and judgment to plan and accomplish goals
Performs a variety of complicated tasks
May report directly to an executive or head of a unit/department
Bachelor's degree in Engineering or equivalent with experience
4 Years of relevant experience
The job requires understanding and experience of using CAD/CAM software for Tool & Die Making and or 3D Metal printing

164

French Speaking Technical Trainer Resume Examples & Samples

Excellent written and verbal communication skills in English and French
A strong technical background and experience with enterprise software (PaaS a plus) and programming languages (JavaScript preferred)
The ability to learn highly technical products quickly using pre-release documentation and pre-release software and hardware
Understanding of web technologies (HTML, CSS or JavaScript) and experience with any programming/scripting language
Experience with integrations & automation expertise with orchestration
Experience with discovery technologies (ADDM, TADDM, DDMA/UD, etc.)
Experience with service modeling techniques (TPL, TQL, etc.)
Experience with Cloud Management Platforms such as AWS, Vmware etc
Experience with IT Ops experience in storage, network and compute of enterprise environments
Experience with ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
Experience scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, snmp
Exhibits prior and current technical expertise in web technology and has the ability to learn new technology
IITT or equivalent preferred

165

Senior Technical Trainer Resume Examples & Samples

Experience delivering technical content (across multiple products) at a variety of levels to different audience levels via classroom (public, onsite), virtual classroom, and recorded formats
Exceptional verbal and written communication skills, including virtual/online delivery of multi-day classes
Travel up to 50% (worldwide)
Understanding of web technologies (HTML, CSS or JavaScript) and experience with any programming/scripting language essential
Knowledge and hands on experience implementing ITSM solutions or similar preferred
Background in ITIL, Service Management, Asset Management, IT Management preferred
High level of flexibility, creativity, and dependability
6-8 years of experience in a technical training environment required; some instructional design experience preferred
CTT+ or equivalent preferred
ITIL certification preferred
Good working knowledge of MS Office applications, including: Word, Excel, and PowerPoint as well as learning technologies such as Captivate, Articulate, design tools, LMS' and web conferencing applications

166

Technical Trainer Resume Examples & Samples

Assists in developing training for production trainees on production process steps including technique, alignment with work instructions, supporting documentation, safety, compliance to company and agency regulations and other training supporting the production process
Preparation of technical training to ensure visual aids, samples, laboratory materials, and work materials are available during active training
Assimilates and provides appropriate supporting training information including work instructions, other company documentation, affiliated agency standards, and other supporting content
Conducts hands-on technical training classes to groups of 1-5. While demonstrating best practice technique for production steps
Monitors the trainee’s progression and appraises trainees by reviewing proficiencies associated with process step skill sets
Assists in evaluating training process by evaluating effectiveness of training to specific job applications
Maintains technical knowledge by participating in product launch meetings, working with subject matter experts, and reviewing and utilizing work instructions and other pertinent documentation
Maintains safety standards and healthy training environment by following organization standards and legal regulations
Strong knowledge and proficiency of process steps for hearing aid production
Strong presentation skills especially as it applies to technical information to small groups
Broad verbal and written communication skills especially as it applies to technical training
Proficient in Microsoft Office skills of Word, Excel, and Power Point
Able to multi-task over a variety of endeavors both long and short term
Zeal for self-development for technical information and fine motor skills affiliated with training demonstration delivery
Provides a sense of self-confidence and camaraderie with trainees and colleagues

167

Senior Technical Trainer Resume Examples & Samples

Conduct technical training courses on LG Air Conditioning Products in the Orange academy
Maintain and update curriculum, PowerPoint presentations etc to insure most current content
Maintain level of training materials, software, refreshments etc to accommodate scheduled training courses

168

Technical Trainer Resume Examples & Samples

Coordinate and consistently deliver world class technical, customer relations and installation training to Trade Partners and Independent Service Providers in the Southwest Territory of Texas, Oklahoma and New Mexico
Position can base in Dallas, Austin or San Antonio
Maintain relationships with Internal Customers, Trade Partners and Independent Service Providers to drive positive results for our consumers
Work with Field Service Managers to plan and deliver targeted training
Coordinate and negotiate meeting space, meals and AV equipment at training venues
Create and maintain travel plans and calendars
Create and maintain training invitations and schedules
Apply Lean and Problem Solving Methodologies
Achieve Strategic, Team, and Personal Goals and Objectives

169

Technical Trainer, TAC MD Resume Examples & Samples

Teach product related technical classes in-house and at customer sites
Trains and develops other employee skills within Organization
Market and develop Educational Services business to external customers
Customizes classes for customer requirements and develops new courses per corporate

170

Technical Trainer Resume Examples & Samples

Capture and share best-practice knowledge amongst the training community
For more information on Amazon Web Services, please visit AMAZON Web Services**
5-7 years of experience in programming, systems architecture or systems administration
Recent experience conducting classroom training for IT technology products and services
Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers. AWS specific experience a bonus
Ability to travel across China and internationally as required
Knowledge and hands-on experience with AWS Services
Enterprise application and database architecture experience

171

Technical Trainer Resume Examples & Samples

Deliver technical training classes at ADVA Optical Networking location Meiningen as well as at customer sites, usually in English
Review, deliver and develop new material for instructor-led courses in close cooperation with customer focus groups, marketing, product management and engineering teams
Conduct all tasks, related to the training of an external or internal customer equipment/classroom preparation, following procedures in a timely fashion and within budget, with little or no supervision

172

Aftersales Technical Trainer Resume Examples & Samples

Instructing assigned Collision technical training courses, developing and/or revising training guides and lesson plans to tailor materials to varied audiences, maintaining the highest standards for quality, innovation and client focus
Assist curriculum developers with development of course curriculum, content and training materials
Present special training and/or technician recruitment programs to vocational schools, related MB organizations, parts & service clubs as assigned
Contribute instructional and technical expertise in the development and maintenance of various factory service publications
Acquire and maintain a high level of competency in collision repair skills & the necessary knowledge to repair & troubleshoot MB products
Evaluate student performance and conduct proficiency testing. Complete and deliver training reports on time and with recommendations for future development, if required
Maintain & update Training Center facility & equipment. This would include training vehicles, workshop and test equipment, hand and special tools, training aids, diagnostic equipment, and literature libraries
Bachelor’s Degree (accredited school) or equivalent work experience with emphasis in
Adult Learning
Communications
Teaching
Facilitation skills using Blended Learning Theory
Automotive-Retail General Knowledge of retail processes and procedures, with emphasis in New and Pre-owned sales, accessories, service and parts
Automotive - Technical Proficient Knowledge of automotive technical information systems and repair/diagnostic procedures
Communications Planning General Knowledge of marketing research sources and data analysis techniques, marketing plan development process, strategic and creative integration techniques, marketing team organization and operational processes
Education Comprehensive Knowledge of principles and methods for curriculum and training design, including adult learning theory, teaching and instruction for individuals and groups, and the measurement of training effects

173

Technical Trainer Benelux Resume Examples & Samples

Develop, implement and/or deliver technical training as it relates to the organization's products
Work with product development teams to update training materials and ensure accuracy and effectiveness of courseware and supporting materials to align with new product releases
LI-PRI *LI-SB

174

Technical Trainer Resume Examples & Samples

Security Clearance: An active TS/SCI clearance with Polygraph is required
Bachelor’s Degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, Education, Liberal Arts, or similar degree
Shall have five (05) years of experience in planning and managing training development for large programs
Shall have five (05) years of experience in creation of comprehensive training strategy and associated materials
Shall have Three (03) years of experience employing state of the art training strategies to incrementally impart mastery in use and administration of computer systems to satisfy customer mission requirements
Shall have experience developing online web-based training, distance learning presentations, training plans, courses, and materials of a technical nature
Shall have experience working with Windows and UNIX environments

175

Technical Trainer Resume Examples & Samples

6 years’ experience
8 years’ experience
1 year experience in

176

Technical Trainer Resume Examples & Samples

Providing training for engineers and technicians in EMEA and LATAM
Maintenance of training equipment
Classroom training, training in workshop with practical exercises and field training in the turbines
Perform quality assurance & quality control of the training program
Handle translation of training material into local language
Carry out evaluation of training and suggest improvements to the program
Engineer degree preferable in Electrical or Mechanical Engineer
Experience of at least 2 years providing Technical Training
Demonstrable experience of 3 years working with Gamesa Technology
Living in Zaragoza or willing to relocate
Your English is fluent and knowledge of a second foreign language will also be an advantage.You are experienced in performing presentations in English. Working with IT programs is a natural part of your every-day life
You are flexible and like to work under pressure. You are a dynamic person with personal impact and diplomatic skills. You work in a systematic and structured way. You have the ability to cooperate at all levels and you are an out-going person
You are well liked and respected among colleagues

177

Technical Trainer Resume Examples & Samples

Work with department management to coordinate and/or provide routine to moderately complex technical training for department personnel
Assist in providing, coordinating, and scheduling new hire orientation and on-the-job training for all personnel
Ensure that all training provided meets quality and regulatory requirements. Provide additional training in these areas as needed
Maintain, develop, and update all documents and databases used for the support and conduct of training tasks including but not limited to training standards, training records, and training timelines
Collaborate with Training Department management, cross-site personnel and internal/external resources to develop and implement new training techniques
Assist with the development, training, revision and quality review of internal processes
Assist with SOP development, revision, implementation and training
Perform technical tasks to support completion of study tasks (as needed)
Assist with the development, training, and implementation of new technical procedures
May serve as a contact person for AALAS certifications. Provide proper documents for personnel seeking certification and registry status, and be knowledgeable of the latest changes in the certification and registry program (as needed)
Practice/maintain basic and intermediate technical skills and procedures, work independently and follow SOPs and processes
May participate in conducting sponsor/visitor tours and interact with clients
May provide guidance to less experienced training personnel and training assistants
Assist senior training staff with the development of training programs
Perform all other related duties as assigned
Education: Bachelor’s degree (B.A./B.S.) or equivalent in animal or life sciences or related discipline
Experience: 1-3 years experience in animal research and/or husbandry; multi-species experience preferred, or must have demonstrated full technical competence and satisfactory performance at the previous level
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
Certification/Licensure: AALAS certification at the ALAT level strongly preferred; or other applicable certification/licensure
Other: Ability to handle common laboratory species. Proficient in basic technical skills and the operation of data collection equipment. Knowledge of GLPs and other federal regulations and guidelines relating to the care of laboratory animals. Understanding of routine study design and protocols

178

Technical Trainer Resume Examples & Samples

Experience designing, delivering, evaluating, and updating classroom-based and virtual-instructor-led training courses
Experience with Commercial Off the Shelf (COTS) courses
Ability to organize and gather project data, conduct analysis, prepare reports, and provide customer recommendations without assistance
Experience in conducting research on specified topics, contacting experts/resources as needed, determining conclusions, and presenting the results in a logical and concise manner
Experience in conducting effective technical presentations to management and tactful coordination with a variety of project stakeholders
A Master's degree in a related field
Experience utilizing the e-Learning Management System (eLMS)
Experience using Lean Six Sigma principles and tools for process improvements

179

Technical Trainer Resume Examples & Samples

Delivery of Siemens developed courses focussing on Electrical, Electronics and Hydraulics related training
Contribute to the theoretical and practical development of technical courses
Monitor training programs to identify future needs for development and coordinate training and course selection
Travel to HQ in Denmark for training and updates if required
Deliver training at the Hull Training Centre and on Wind farm sites as requested
Carry out any other duties or business needs which are reasonable and within your capabilities

180

Technical Trainer Resume Examples & Samples

Deliver technical training designed to enable/educate SailPoint implementation partners and customers
Leverage your skills and experience to answer questions and consult with customers
Contribute to existing training programs to meet learning needs for various audiences including administrators, end-users and implementers
Manage day-to-day event activities before, during and after course completion to ensure consistent and successful delivery
Develop Training Materials for online, remote and instructor-led training and configure training environments associated with these types of classes
Up to 25% travel, including internationally, delivering training. Average travel is closer to 15-20%
3-5 years of professional work experience as part of an enterprise software company or systems integrator
1-2 years of enterprise training experience preferred, but not required
Experience working with clients and partners. Former consulting experience a plus!
Experience in a small company environment
The following experience is a plus

181

Technical Trainer Resume Examples & Samples

HS/GED plus 10+ years Aviation Maintenance experience
Experience is required in writing technical reports and providing presentations and demonstrations
Knowledge and understanding of Army Aviation maintenance principles and Army Maintenance Management System – Aviation (TAMMS-A)
Ability to intelligently converse with all levels of customers

182

Senior Indigo Production Technical Trainer With German Resume Examples & Samples

Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups
Integrate technical knowledge and business understanding to create solutions for customer
Provides technical support and input on the application of technology to a defined business segment. Provides advice on solution and integration opportunities to defined segments
Communicates across client community, and is viewed as adding value. Demonstrates execution of the HP strategy
Experienced of either

183

Technical Trainer Resume Examples & Samples

BS/BA in Computer Science, Math, Information Systems, Business, Communications, or other related technical or business field
Minimum 5 years of general training experience
Minimum of 3 years’ experience conducting training and supporting development of training materials for information or business systems, Oracle EBS preferred
Experience in Oracle UPK, with experience in the current UPK version, and of managing UPK products including packaging SCORM content and integrating content with an appropriate Learning Management System (LMS)
Experience planning, designing, developing, testing, and implementing: Full Oracle UPK capability, to include the See-It, Try-It, Know-It, Do-It, Test- It, Print-It and Test-it modes, Knowledge Center, Master Template development/use, and training document generation (i.e. lesson plans, job aids, trouble shooting guides)
Experience planning, designing, developing, testing, and implementing Self-development, classroom, and distance learning training, to include instructor products (lesson plans, training aids)
Experience developing Training and testing content compliant with Sharable Content Object Reference Model (SCORM®) and Section 508 of the Rehabilitation Act of 1973

184

Technical Trainer Resume Examples & Samples

2 years experience in production company, having training experience/ exposure
2 years of experience in electronics manufacturing/ knowledge of SMT assembly processes
Technical studies and trainings
Excellent understanding of manufacturing process and competencies' value
Ability to transpose knowledge into action in order to assure competencies' development
English: medium level
PC literate: Word, Excel are a must; experience with database are a plus

185

Technical Trainer Resume Examples & Samples

Organize, schedule and facilitate training classes for newly hired hourly Cold Food Preparation and Equipment Logistics departments
Conduct re-training classes for existing hourly Cold Food Preparation and Equipment Logistics departments
Monitor Task Analysis job skill demonstrations to ensure Gold Standards are being consistently achieved and retraining where required
Regularly enhance and refine Task Analysis to accurately reflect jobs and changing standards and processes
Translate Task Analysis to Spanish
Certify all hourly employees in respective jobs via Task Analysis competence demonstations
1-3 years of training experience
Understand Task Analysis learning system
Understand behavior modeling learning process
Strong sense of urgency and problem solving skills
Ability to handle multiple tasks with attention to detail
Verbal/written and presentation skills
Basic knowledge of Microsoft Office programs
Basic math skills (addition, subtraction, multiply, and divide)
Must be available to work nights, weekends, and holidays as needed

186

Technical Trainer Resume Examples & Samples

Participates in training requirements gathering
Participates in Subject Matter Expert interviews and review of technical documentation
Participates in training needs analysis
Participates in design of training material
Participates in development of training material
Participates in the integration of training material
Participates in the evaluation of training material
Participates in the management of student records
Participates in peer review of material
Presents current status of training efforts at staff briefings
Other additional duties as assigned
Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required
Must possess Top Secret DoD clearance based on current SSBI
Must have an SCI eligibility granted by a DoD agency
Minimum of 3 years of experience
Knowledgeable in the realm of Signature Reduction
Knowledge and understanding of instructional design methods, preferably ADDIE
Skillful in the use of computer based author-ware, preferably Inspire
Skillful in the use of a non-linear video editor, preferably Camtasia
Skillful in the use of a Learning Management System, preferably CourseMill
Skillful in both public speaking and presentation
Able to work both individually and as a part of a larger team
Able to meet deadlines
Able to present complex concepts in such a way as to be easily understood by students
Able to lift/carry standard office equipment up to 40 pounds
Able to sit, stand and/or walk as necessary in standard office environment
At least one Training certification, preferably CTT+, or three (3) years’ experience as either an Instructional Designer or Technical Trainer/Instructor
Bachelor of Science degree with a focus in computer or networking studies preferred but not required
English

187

Senior Technical Trainer Resume Examples & Samples

Must have a detailed understanding of and experience with WIN-T Increment 2 systems
Must have PoP, SNE, VWP, and User Support experience as well as experience instructing
CCNA, SEC+ and Net+ preferred
Prior experience presenting and communicating in a classroom environment

188

Senior Technical Trainer Resume Examples & Samples

Experience with security solutions (Network, Anti-Malware, Data Protection, Mobile, Email and Web)
Creation and Delivery of technical training to technical and non-technical people
Knowledge of common OS and Network topologies
Experience with supporting virtual platforms (VMWare, Hyper-V, Xen)
Experienced in working across multiple geographic regions
Deep technical knowledge of security concepts and how they relate to business requirements
Ability to assess technical requirements and propose appropriate solutions
Excellent oral presentation, written communication skills
Demonstrated ability to communicate effectively and build productive working relationships
Ability to execute on a number of parallel tasks and prioritize appropriately
Ability to install and manage small heterogeneous networks
Ability to write custom scripts and tools
Experience running and configuring network firewalls in corporate networks
Experience with supporting Windows OS and Mac OSX
Proven track record of troubleshooting IT computer, server or network issues to successful resolution

189

Commercial Bank VP Technical Trainer Resume Examples & Samples

Proficient Confirmit skills to develop evaluations and post assessments
Advanced Content Developer experience in learning@jpmc
Ability to work independently with minimal level of supervision. Set priorities, establish, and meet strict deadlines
Flexibility to adapt quickly to changing priorities
Self-starter who works well in a fast-paced environment with multiple active deliverables
Commercial loan knowledge strongly preferred

190

Technical Trainer Resume Examples & Samples

The ability to serve as a Extensive hands-on experience in a functional and/or technical position
The ability to provide technical training on an IT application
The ability to work independently and without constant supervision
A willingness to work in an energetic, fast-paced, team environment
Should be capable of learning Visual FoxPro
Significant travel will be required
An active DoD Secret clearance
Ideally the person should be strong in the use of the MMM and AHLTA programs
Extensive hands-on experience in a functional and/or technical position supporting the TMIP system
Technical training in a DoD or DoN medical data management system environment
A US Navy NEC of 8425 or 8494 would be viewed as beneficial

191

Technical Trainer Resume Examples & Samples

Deliver high quality training to audiences using a variety of media types
Maintain the highest level of expertise in the area of specialty and interact with subject matter experts in new course development
Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware curriculum and instructor readiness
Translate system functionality into training materials for consumption by system users
Output includes written or visual product process technical documentation, online information, instructor led and or self-paced training in any media including printed, video and computer/Web based
Lead training projects as assigned
5+ years of experience in training development and delivery, preferably in the software industry
5+ years of experience in developing training materials
Advanced PC skills including Microsoft Word, Microsoft PowerPoint, Adobe Acrobat, SharePoint and Camtasia Studio(or equivalent)
Mortgage Industry experience

192

Senior Technical Trainer / Win-t Resume Examples & Samples

Fundamental understanding of Cisco routing and switching. (min CCNA level)
Fundamental understanding of virtualization using a Type 1 hypervisor. (HyperV and VMware ESXi)
Linux experience is desired
Call Manager Express (CME) experience is desired. (H.323 SCCP and SIP)
Experience with KG175D and KG250X Inline Network Encryptors. (INE)
Experience with the Riverbed Steelhead
Experience with Code Mettle
Ability to obtain a secret clearance
Significant experience and understanding of WIN-T systems

193

Technical Trainer Resume Examples & Samples

Writes training programs for both online and ILT courses, including presentation materials, handouts, and tests
Designs laboratory / hands-on exercises, applying knowledge of electronics, mechanics, vacuum, pneumatics, lasers and programming, in conjunction with published machine, equipment, and tooling manuals
Demonstrates procedures being taught, and observes trainees in laboratory perform the hands on requirements
Administers written or online practical quizzes and certification exams. Write performance report summary evaluating trainees' performance
Participates in meetings, seminars, and training sessions to obtain information useful to training process, and integrates information into training program
Experience in technical troubleshooting and supporting technical solutions in a pre/post sales environment
Experienced with virtual classroom training tools such as WebEx, Adobe Connect, etc
Requires excellent interpersonal, organizational, verbal and written communication skills
Must be able to follow and convey technical instructions provided in manuals, specifications, blueprints, schematics and troubleshooting guides
Must have the dexterity and understanding to effectively use and instruct in the use of hand tools, measuring instruments, and testing equipment
Able to function efficiently and effectively in a fast-moving and demanding environment
Schedule flexibility to support a global customer base (with a focus on the Americas)
Willing to travel as needed to deliver training, from 20-35%
Presentation and facilitation skills of technical material and written communication using Microsoft Office Suite
Experience with content management tools and online training development
Ability to quickly grasp highly technical concepts and to effectively distill technical information

194

Senior Technical Trainer Resume Examples & Samples

Must be able to read electrical diagrams and schematics, comprehend technical documentation, and communicate with Subject Matter Experts (engineers, product specialists)
Assist with the training needs assessment
Synthesize the above to extract needed information and build training material
Deliver classroom training in a variety of settings and manage classes of 20 people
Manage all aspects of a training project from beginning to close
Report accurately and in a timely fashion all student records and expenses
Travel as required for various trainings at customer sites (may include some weekend or last minute travel – some courses may be 1-2 weeks in length)
The Trainer must also maintain accurate classroom and expense records and report those in a timely manner
Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork
Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct
It is the responsibility of every Rapiscan Systems employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
Duties may be modified or assigned at any time to meet the needs of the business
Associate’s Degree in Electronics Engineering or 5+ years related experience preferred
Knowledge of X-ray imaging/security systems is a plus
Knowledge of basic networking is helpful
3-5+ years of experience in related fields preferred
3+ years of training delivery experience preferred
CTT+ or training facilitation coursework is a plus
Bilingual for English/Spanish is a plus
Must be able to obtain and maintain a US Passport
Must be a U.S. Citizen, as required by our contract with the US Government
National and International travel required – up to 75%

195

Regional Technical Trainer, Roofing Resume Examples & Samples

Work with Regional Operations Managers (ROMs), Department of Field Engineering (DOFE), and Quality Assurance to identify early failures and quality issues in the field to be addressed
Work closely with the local ROMS to support training requests
Provide onsite training, mentorship and troubleshooting for crews
Help to conduct regional training days for offices in their region
Work closely with DOFE and Quality Assurance to ensure robust feedback loop between field and design
Create content for weekly toolbox talks when quality issues arise
Stay abreast of process and policy changes that affect SolarCity installation procedures and field employees
Minimum 1 year experience in a management or leadership position
Comfortable working with spreadsheets, word processing, and cloud based applications
Ability to work in challenging environments (hot sun, cold wind, tight spaces, etc.)
Ability to clear our pre-employment criminal, driving and drug screen

196

Technical Trainer Resume Examples & Samples

Develop comprehensive course training packages for all products manufactured, which include: Instructor guide, Student guides and presentation material
Conduct operation, maintenance and troubleshooting for all products manufactured
65% travel throughout TUG’s airport shops and customer locations in North America and Central America, and South America
Develop test material for each course created
5 years as a mechanical technical instructor or equivalent
Strong knowledge of Diesel Engines, Electrical systems, Hydraulics, Generators
Basic knowledge of refrigeration
Able to read electrical and hydraulic schematics
Strong computer skills on Microsoft Office Suite, Photoshop or equivalent
Minimum five (5) years experience of training individuals in the industrial sector
Desire a two (2) degree Trade or Technical school certificate
Valid Driver’s License

197

Technical Trainer Resume Examples & Samples

Engage daily in person at client-site (DC area) or in ABS Group Rosslyn, VA office
Work well in a team and independent environment with daily coordination of activities
Understand and apply risk concepts
Present to audiences of 10 to 150 people conveying data results or facilitating discussion to support a client decision
Architect, develop, and produce training material
Identify opportunities, manage delivery and client relationships
Participate in marketing activities, including proposal development, conference presentations, and technical whitepapers
5+ years of relevant industry experience
Must have a Bachelor’s Degree
Preferred experience performing complex analyses and quantitative analyses
Preferred experience with incident investigation, root cause analysis, process industry, systems engineering, lifecycle management, asset integrity, and system safety
Preferred experience working with government organizations
Proficiency in MS Word, Excel, PowerPoint
Candidates should have strong written, verbal communication, and interpersonal skills
Must be able to obtain SECRET level clearance
Travel up to 75%
May include domestic and international travel

198

Commercial Bank Associate Technical Trainer Resume Examples & Samples

Strong interviewing, analytical, interpersonal and assessment skills
Excellent presentation, oral and written communication skills
Commercial Banking knowledge strongly preferred
Loan IQ, CLW and Aurora/OTM knowledge strongly preferred
College degree required preferably an English/Technical Communications degree or equivalent experience

199

Technical Trainer Resume Examples & Samples

Acquire knowledge and maintain certification in product functionality for all EnterpriseRx modules. (Go live support and ILT)
Attend pilot Go Lives to support the pharmacy staff and work with the customer and implementation consultant to further develop best practices or processes
Provide reporting to Implementation Consultants and Project Managers on the success or issues of the implementation from a training perspective
Deliver onsite Go Live support and ILT that is accurate and upholds defined procedures and processes
Communicate with Lead Trainers/management all training issues
Execute training strategies that allow learners to gain knowledge of EnterpriseRx via onsite, classroom or distance learning
Responsible for defined content knowledge specific to their assigned customers
Previous experience as a Technical Trainer
Provide polishes representation of organization (word correctly, professional/courteous)
Experience facilitating virtual classroom
Travel up to 90% for go live support
Proven communication skills. Must have the ability to interface with multiple stakeholders to coordinate training schedules and programs
Proven facilitation skills. Must be able to deliver training modules with little to no guidance
Ability to work collaboratively with cross-functional and customer teams
Previous pharmacy tech experience preferred
WebEx and LanSchool knowledge is preferred
Previous experience delivering on site support (preferred)

200

Technical Trainer Resume Examples & Samples

2-4 years in Learning & Development role with emphasis in instructional design and training delivery
2-4 years contributing to technical training projects including new system implementations across multiple business functions
Experience leading small to medium-sized projects with defined objectives, deliverables and timelines
Experience supporting complex change management initiatives across organizations with multiple business lines and locations
Experience exercising independent judgment and providing learning consultation to business leaders

201

Technical Trainer Resume Examples & Samples

Deliver walk-around, classroom, one-on-one and follow up training to client's employee base according to training material from approved curriculum in accordance with assigned course schedule
Start every training session promptly and ready for that session's instruction
Coordinate and implement instruction material in an orderly and professional manner
Deliver and gather course evaluation surveys to each training session and submit to project manager
Knowledge of adult learning principles, human behavior and performance, motivation, reinforcement, evaluation and feedback techniques and the measurement of training effectiveness
Possess excellent written and verbal communications and presentation skills and be able to effectively communicate in the English language
Proficiency in MS Office Suite (Word, PowerPoint, Excel)
Ability to work independently as well as in a team environment
Ability to organize, prioritize, coordinate and implement multiple projects
Ability to travel; East Coast 2 weeks at a time, 3rd week remote

202

Technical Trainer Resume Examples & Samples

Partner with internal subject matter experts, architecture, product management and training staff to determine, develop and deliver the highest quality training
Confer with partners and conduct surveys to identify training opportunities based on projected needs, changes, and other factors
Bachelor’s degree in a related area preferred
2-4 years of experience in the insurance industry preferred (Property & Casualty)
Experience with insurance software, Duck Creek and Guidewire preferred
3-5 years of experience with technical training, delivering the highest quality of training across all levels
Experience with technical instruction including hands-on computer training, online webinars, self-paced e-learning modules, and lectures
Experience with implementing educational strategies
Possesses a professional proactive approach to problem solving, critical thinking, solution driven; reliability; and the ability to rapidly learn new technologies and processes

203

Technical Trainer Resume Examples & Samples

Responsibility for delivering onsite and remote training for partner and customers, including communicating roadmaps, architecture, technical details and hands-on exercises on the ARM mbed offering - mbed OS, mbed Cloud and mbed Cloud Client. This position includes travel to conduct training, support events, partner workshops, conferences and seminars up to 20% of time
Working with ARM mbed Architects and Product Managers to prepare training materials for ARM mbed technologies based on partners/customers’ training requirements
Proactively engaging with partners and customers to understand training audience, target technologies, training requirements and collect feedback
Regularly engaging with the other members of the (International) Partner Enablement team to ensure information and knowledge is shared
Working with our Commercial Operations team to present new opportunities to customers, and characterize new products and services we can offer
When required, reacting to help partners to solve technical issues, involving support and core engineering teams
Generally do everything you can to make partners get great results from the training you provide
Opportunity to grow as a Team Lead for training activities in our organization
Writing technical content, documentation and getting started guides
Effective at communication between technical and product focused teams
Able to coordinate effective and efficient training activities and meetings
Experience as a software engineer designing and developing connected commercial-grade applications
Ability and desire to travel

204

Technical Trainer Resume Examples & Samples

7 years or above of technical pre-sales, technical training, consultancy, and project management experience. At least 8 years or above experience in IT field
In-depth understanding of: IP protocol suite, Network Security, Firewalls, VPNs, Servers, Windows 2003 server, Active Directory, RADIUS, OSPF, and BGP as implemented in core internetwork systems, and network security
Knowledge of ISIS, dedicated access, Broadband Remote Access (B-RAS), and MPLS a plus/preferred
Knowledge of Automation, SDN and scripting
B.S. degree in a technical field (computer science, information technology) or equivalent related work experience
A major plus: one of the following technical certifications: JNCIP, JNCIE-SP, JNCIE-SEC, CISSP, CCIE security, CCIE Routing and Switching
Fast learner and with strong technical acumen
Strong presentation, communication and interpersonal skills

205

Technical Trainer Resume Examples & Samples

Identify and administer required technical competencies
Analyze operations environment regarding human performance and opportunities for learning
Develop and deploy learning solutions aiming at the transfer of competencies in the workplace
Lead theoretical and/or practical learning activities
Assess employees competencies based on own experience/technical expertise, reference documents and best practices
Develop and monitor coaching and workstation integration for new employees as well as ensuring fulfillment of future upskilling needs
Constantly improve internal capacity and autonomy regarding learning by supporting and developing internal coaching networks
Counsel and influence internal stakeholders toward better human performance and technical competencies management
Participate in a variety or human performance improvement projects
Maintain training data up to date
You have a Bac+3 or more in mechanical fabrication or similar in mechanical field
You have at least 5 years of experience in aerospace manufacturing in assembly and/or in aircraft structural fabrication
You have at least 3 years of experience as methods agent or in product line documentation
You have experience in learning as trainer, technical coach and/or competency development
You have the skills needed to facilitate the structure of discussions flow occuring during classes and practice to foster efficient group learning and competency development
You are mastering ASME Y14,5 norm
You are proficient with CATIA software (minimum of 2000 hres working using CATIA),
You are familiar with andragogic approach to adult learning
You can role model, inspire and influence learners to adopt organizational behaviors and values
You have strong oral and written communication skills in French and english
You are flexible and autonomous
You know manufacturing continuous improvement principles
You are mastering Office Suite software (i.e. Word, Power point, Excel)

206

Technical Trainer Resume Examples & Samples

Trains and qualifies direct manufacturing personnel following the corresponding procedures and using documents, materials, and tools relevant to the different operations they support
Enables skills development through training, certification and coaching in the Job Instruction (JI) skill set for SMEs (subject matter experts) / certified associates acting as on the job trainer
Manages Learning Management System (LMS) data related to the certification process supported in the company
Partners with management to evaluate the effectiveness of current training practices. Helps in the identification of skills that should be focused on to improve site training efficiency and productivity
Alignment of training to business needs
Assist in Area Supervisors management of curricula applicable to their designated area
Working with Area Supervisors to achieve & maintain required Safety & Quality standards
Keep current in manufacturing processes
Executes and/or coordinates training plan for production areas assigned in alignment with Operations
Attends production meetings of designated area on a regular basis
Conducts New Hire Orientation (theory and practical) as needed
Enters data into the Learning Management System, if needed
Support TWI (Training Within Industry) Methodology
Drafts and/or Coaches others in the drafting of Job Breakdown Sheets (JBS) for new or old jobs ensuring adherence to guidelines and best practices
Trains associates for front line jobs using the TWI Job Instruction method (where required)
Executes any other training-related activity required by Site Training Leader

207

CMS / Aem-technical Trainer Resume Examples & Samples

MUST have prior experience in Adobe CMS / AEM
Have a technical background and understating
Previously worked in a large digital marketing/consultancy
Be immediately available to interview and commence a 6+month contract

208

Technical Trainer Resume Examples & Samples

Creates and teaches advanced Microsoft Excel and Access courses for systems analysts
Draws on extensive knowledge to develop Microsoft Office courses and suites for all skill ranges
Design, test, and publish virtual training files to appropriate delivery locations (e.g., LMS, SharePoint)
Develop appropriate learning activities based on training designs and learning objectives
Develop tools/resources for evaluating/measuring in class and post-training learning effectiveness
Develop approach to evaluate achievement of learning objectives
Develop learning objectives based on appropriate analyses (e.g., business analysis, task analysis, audience analysis)
Generate/analyze reports on training processes/outcomes, and distribute to appropriate audiences
Apply principles of adult learning and training best practices to create effective and innovative training design solutions
Research/identify appropriate delivery approaches/media/methodologies (e.g., ILT, eLearning, webinar, virtual training)
Identify and incorporate needed changes to learning solutions (e.g., processes, procedures, materials, techniques, curricula) based on measurement/evaluation results
Conducts instructor led training trainings using classroom and web based environments
Identifies learning objectives needed for curriculum creation which ensure audience subject matter comprehension
Monitor and analyze training metrics/data/trends, and identify areas needing attention to enhance learning effectiveness
Collaborate with trainers to identify strengths and areas for improvement in training solutions, and appropriate steps to take to improve training effectiveness (e.g., content, activities, materials, delivery methods)
Bachelor’s degree (Technology preferred) or High School Diploma/GED with equivalent work experience will be considered
3+ years of leading and facilitating corporate training experience (combination of classroom, web based, and virtual)
2+ years of developing and teaching technical Microsoft Office courses
1+ years of instructional design
Advanced Microsoft Excel and Access skills
Intermediate SQL query or procedure writing skills
Excellent presentation skills to include verbal and written communications
Supervisor or leadership experience
Knowledge of appropriate tools and resources used to develop training content (including Articulate and LMS)
VBA or object oriented programming knowledge
Business and/or systems analyst experience
TriZetto Facets, LearnSource, and/or Healthcare industry knowledge
Soft-skills coaching
Excellent time management, organizational and prioritization skills to balance multiple priorities

209

Technical Trainer Resume Examples & Samples

Provide learning events that build student knowledge and skill with a primary focus on Plant functions
Integrate classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
Implement/train learning initiatives that provide practical in field experience for employees
Identify/react to learning opportunities, while developing employees towards masterly level of job positions
Provide support services to field operations, construction, corrosion and support operations
Collaborate with operations management to identify training needs and deliver programs to ensure compliance
Identify needs and participate with Gas Standard reviews within operations
Assist the coordination, delivery, and facilitation training programs as needed
Promote a safe work environment by actively participating in all aspects of employee safety program. Support our interdependent safety culture by ensuring the safety of your co-workers
Experience in Natural Gas Plant / ServiceOperations
Experience delivering effective technical training evaluation programs
Familiarity with State/Federal gas pipeline regulations
Excellent communications, presentation, interpersonal skills
Knowledge of basic PC applications/skills
Valid Drivers License
Estimated travel up to <15%

210

Technical Trainer Resume Examples & Samples

Excellent written and verbal communication skills in English and German
Experience delivering technical content (across multiple products) at a variety of levels to different audience levels via classroom (public, onsite) and virtual classroom
Contributes and assists in development of effective and sustainable training courseware and curriculum
Experience with enterprise architecture domains
Experience with event management platforms (Netcool, HPOM, BPPM, etc)
Experience of service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
Experience in installing and configuring middleware applications (Oracle, WebSphere, etc.)
Good experience in a technical training environment
ITIL Foundation certification preferred
Good working knowledge of MS Office applications, including: Word, Excel, and PowerPoint

211

Technical Trainer Resume Examples & Samples

BA/BS in chemistry or related field
3 years of experience in a regulated laboratory
1 year experience training in an analytical field
Or equivalent combination of education, training, or experience that provides the knowledge, skills, and abilities to perform the job
Good verbal and communication skills, including effective feedback skills
Familiarity with ICH guidelines and FDA requirements, particularly documentation requirements
Proficient in sample preparation procedures and laboratory procedures
Training and presentation skills
Proficient with the use of analytical instrumentation, including HPLC, LCMS and ICD instrumentation
Proficient with the analytical data acquisition systems
Ability to review analytical data for accuracy, completeness, and compliance with regulatory requirements
Ability to manage multiple tasks and priorities under constantly shifting schedule

212

Technical Trainer Resume Examples & Samples

Effectively prepare and instruct both in-person and web-based training courses for audiences at different technical levels
Identify and build relationships with subject matter experts, and use those relationships to acquire the appropriate knowledge to author and instruct training courses
Author training content including user manuals, instructor led courses (ILT), computer-based training (CBT), hands-on exercises, and job aids
Prepare optimized training environments and mock data
Determine overall effectiveness of programs and make improvements
Participate to the development of Certification programs
Administer training program using a Learning Management System (LMS)
Keep up to date with pedagogy and training methods
Fluent in English (training performed in English)
Proven experience in designing learning objectives and technical course content
Excellent communication skills and comfortable speaking to crowds
Working knowledge in MS Office (especially PowerPoint)
Good organizational and time-management abilities
Client focused, highly-motivated and dedicated
Flexibility to travel if needed (usually not exceeding 10 days)
Experience in E-Learning and LMS is a plus
Knowledge of Windows, Unix, Z-OS
Knowledge of RDBMS & SQL
Knowledge of IBM MQ
Configuration of Webservers: WebSphere, WebLogic and Apache Tomcat

213

Technical Trainer Stf Resume Examples & Samples

FAA EnRoute and/or Terminal experience
3 - 10 years tower experience
Experience should be recent, with applicable certifications obtained using current FAA methodologies

214

Regional Technical Trainer Resume Examples & Samples

Leads or participates in design, development, testing and maintenance of learning solutions
Ensures all contents areas are technically accurate and achieve training purpose
Reviews all assigned training materials and designs program improvements on a continuous basis
Recognizes performance improvement opportunities and gaps and clearly identifies and articulates options and tools available to help drive desired behavior
Modifies/revises lessons, modules or classes in accordance clients unique needs
Directs structured learning experiences
Plans, organizes, and implements a range of training activities
Monitors and reports the effectiveness of training on employees
Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures
Works closely with RVP to determine needs and class schedules
Requires ASE Master Automobile Technician status including current A1 – A8 certifications
Requires a minimum of 10 years of experience in the automotive repair field
Strong facilitation and delivery skills
Solid experience in developing training programs
Able to assess, design and develop instructional materials including training manuals, teaching aids, self-paced study and performance evaluation tools
Conducts research for needs assessments and provides written complete detailed recommendations to Technical Training Manager
Working knowledge of adult learning styles, theories, and methods
Knowledge of learner-centered activities
Ability to be creative, flexible, and innovative
Ability to connect client business needs to training solutions
Strong collaboration and negotiation skills
Ability to work independently and consistently meet deadlines
Ability to demonstrate an unparalleled commitment to quality and professionalism while fostering an environment of open communication and teamwork
Ability to work well under pressure and handle multiple tasks

215

Technical Trainer Resume Examples & Samples

Build training programs/ training aids for existing and new products
Requires min of 26 weeks travel/ year
Responsible to go to dealerships and complete training on product
Responsible for dealer relations
Report back to departments at Lippert on dealer communication
Technical proficiency is a plus
Mechanically inclined
Previous RV technician experience is a plus
Ability to navigate Microsoft office

216

Global Technical Trainer Resume Examples & Samples

Technical knowledge and workshop experience
Fault tracing experience
Compose efficient training sessions and activities, based on customer needs
Develop practical exercises for trainers and technicians
Cooperate and seek information from different channels and different persons
Work cost and target oriented with a proactive approach
Perform train-the-trainer sessions to cascade the courses to market trainers
Develop personal, professional and technical skills on an on-going basis
Improve teamwork and communication between team members and other departments
Complete given tasks thoroughly and timely according to release schedule
Perform the training in English
Other language skills is an advantage

217

Technical Trainer Resume Examples & Samples

Manages the development of a training program and required material consisting of Program of Instruction (POI), and Training Support Package (TSP) for New Equipment Training (NET) of client assets for PM-GS Unattended Ground Sensors
Manages all client, training, and fielding assets while conducting New Equipment Fielding’s (NEF), and assist with oversight of program assets located in Toby Hanna Army Depot (TYAD)
Manages all program requirements for a team of five (5) OCONUS Technical Instructors providing Field Service Representative support for Unattended Ground Sensors (UGS), Fixed Site-Sniper Detection System (FSSDS), and Gunshot Detection System (GDS)
Performs all corporate and administrative managerial requirements for team members
Requires bachelor’s degree or equivalent and 5-7 years of related (training, sales and/or technical) experience
Must meet all physical and health requirements required by the U.S. government to qualify for OCONUS travel to hazardous locations
Willing to conduct occasional OCONUS and CONUS travel up 25%

218

Technical Trainer Resume Examples & Samples

Deliver multi-day virtual and instructor-led training programs that improve individuals’ technical knowledge and application of Fortinet products in a compelling results-orientated manner
Learn training materials as required, including
Creative problem-solver, innovative thinker
Proven ability applying adult learning theory methodologies
Strong ability to transfer knowledge from practice to theory to practice
Polished presentation skills, ability to own a room
Experienced communicator – creative concepts, strong writer, skilled presenter
Establish and maintain strong cross-functional working relationships
High proficiency and experience with MS Office Suite (Word, Excel, PowerPoint, etc.)
Self-starter with the ability to work in a fast-paced and ambiguous environment
Experience with Internet Security Solutions preferred
Exposure to Fortinet products is a plus
Minimum two years training experience (preferably in the high-tech field)
4-year university degree (BS or BA)
Multi-lingual is a plus

219

Technical Trainer Resume Examples & Samples

Develops and conducts job task and training needs analysis
Develops in-house training programs (new hire and annual on-the-job training) in compliance with all regulatory and technical requirements
Develops course content, training materials, and procedures (SOPs, WI); determines methodology; and coordinates the development of training aids
Conducts training sessions; develops criteria for evaluating effectiveness of training activities; conducts training effectiveness assessments; and implements required corrective/preventative actions
Maintains accurate training documentation and recordkeeping
Partners with managers and supervisors to enhance job performance
Continuously revises training programs to meet new training requirements and to maintain up-to-date technical information
Collaborates with management to ensure training is regulatory and technically compliant
Adhere to all DFA Quality, Safety, Environmental, and GMP policies and procedures and report any nonconformity
Conduct and Attend required training, including but not limited to Safety, GMP, Hazard Analysis and Critical Control Point (HACCP), and Safe Quality Foods (SQF)
The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required
Bachelor's Degree in a related Field or equivalent combination of education and experience
Minimum three (3) years' experience in a skill-based training environment
Demonstrated knowledge and proficiency with training task analysis and development, and developing training effectiveness assessments
Demonstrated knowledge and proficiency in Microsoft Office Suite
Certificate of completion from a certified FDA Better Process School, a plus but not required; will be required to obtain within first year of service
Minimum three (3) years' experience in a manufacturing environment. Food/Beverage experience, preferred
Excellent organizational, planning, and communication skills
Able to work independently and is self-motivated
Able to build positive relationships with trainees, management and peers
Understanding of GMP, HACCP and SQF requirements
Federal, state and local safety and environmental regulations
Must be able to train effectively and have strong presentation skills
Must be able to read, write and speak English

220

Senior Technical Trainer Resume Examples & Samples

Conducts in-house, on-site, and online training for Cymer’s internal and external customers
Conducts certification training for field service and technical support engineers
Develops new and released product curriculum and ensures delivery of content to schedule
Conducts reviews of course material for technical accuracy
Serves as multiple platform Subject Matter Expert (SME) as defined in instructional development plans. Examples include, but are not limited to, EUV Source Vessel, EUV Source Seed Table, EUV Plasma Qualification, Safety, and other training as required
Minimum of six (6) years of experience is required
Requires a Bachelors Degree in work force education or a technical field and/or equivalent experience and education
Strong competence with the various tools, procedures, programming languages used to accomplish the job
Expertise with MS Word and PowerPoint software is preferred
Proficient in applications such as Agile, and Oracle systems
Capable of operating and maintaining electronic, optical and mechanical systems
Capable of using various diagnostic and calibration equipment
Ability to exercise PBET applications per the standard
Proficiency with FrameMaker document management software is preferred
Demonstrated ability to create story boards that reflect incremental detail of procedures and task for information transfer

221

Technical Trainer Resume Examples & Samples

New joiners training
Conducting IRP induction programme
Error Analysis and refresher training
Application release training
Conducting Assessment for fresher / experience staffs in IRP
Working with management closely for any presentation
Develop the competencies and adaptability within IRP Chennai BP2s
Take part of the organization improvements and “working method”
Identify number of days training required for the job
Follow the absence rate

222

Technical Trainer Resume Examples & Samples

Ability to effectively perform as a lead platform instructor which may include lectures and/or hands-on sessions
Resent experience and knowledge of Army ATC systems, specifically TAIS, ATNAVICS, MOTS and TTCS
Resent Training/Training Development skills
Valid U.S. driver's license required
Ability to obtain a DoD Secret security clearance
Sufficient technical knowledge to understand hardware integration and system interfaces

223

EMR IT Technical Trainer Resume Examples & Samples

Be very proficient with the application and have a good understanding of coming changes and how they will impact the users
Remain current with new regulatory changes and their impact on the business and their workflow
Train both corporate and facility personnel
Perform both ad hoc and planned training for users on both current and new functionality
Work in partnership with facility staff development coordinators who handle new employee training to determine appropriate training and support for new users
Coordinate the use of facility training class rooms with facility staff development coordinators for onsite training sessions
Functionality is also dictated by state and federal regulatory changes
Critical thinking ability required
Must be able to evaluate and solve complex problems and issues
4 year college degree preferred
At least 2-3 experience training software applications in a classroom setting is required
Of the 2-3 year, at least 50% of that time must have been dedicated to training

224

Technical Trainer Resume Examples & Samples

Work independently to develop system training documentation, based on input from the business, Solutions Managers and Analysts
Collaborate with the Business Analysts and Department SMEs to develop the appropriate training approach, delivery plan, and support documentation on specified projects
Maintain and manage training registration and logistics using Outlook 2016 and Bookeo
Develop and maintain eLearning using Captivate 9, Snag It 13 and Microsoft Office
Facilitate the maintenance of the SharePoint learning repository
Update existing training curriculum, user guides and quick reference materials
Conduct post session training evaluations and project evaluations when needed
Provide progress reports to Management, and metrics of training program achievements
Proficiency in Captivate 9, Storyline 2 or other
Experience using Bookeo or other event registration platforms
Experience with unified communications technology such as VOIP
Experience reading and interpreting technical documentation including design and testing scripts

225

Senior Regional Technical Trainer, Roofing Resume Examples & Samples

Conduct new hire Roofing onboarding curriculum for every new roofer in their region
Conduct instructor lead trainings for continuing education so that installers have a clear track for advancement in the company
Collaborate with the regional coordinator in regards to training schedules and logistics for people traveling in to train
Actively promote a culture of safety in accordance with SolarCity and industry standard safety requirements
Help to create training content for regional specific topics
Perform other related duties, as assigned
Minimum 3 years’ experience in a management or leadership position
Minimum 3 years’ experience working as a roofer; Experience with tile roofs or with standing seam metal roofing strongly preferred
Basic electrical knowledge is preferred
Extensive knowledge and expertise of Microsoft Office Suite, in particular PowerPoint required
Proven management and supervisory skills
Comfortable presenting on camera and for live audiences
Proficiency in installing on all types of buildings with the ability to craft sound solutions to unforeseen field conditions
Must have a desire to continue learning and staying up to speed on all SolarCity processes
Must be very organized and be able to meet aggressive timelines
Ability to safely handle tools and materials commonly found in the construction and solar industries, such as: ladders, inverters, solar panels, panel boards and other similar electrical equipment, lumber, roofing materials, etc
Ability to stand for long stretches of time, and to work at heights (willing and able to work on roofs, climb ladders and stairs)
Must be able to travel up to 25% of the time to regional offices for training
Excellent written and verbal communication skills required
Must have a valid driver’s license with a clean driving record

226

Technical Trainer Resume Examples & Samples

Commitment to working as part of a team
Experience of communicating information and knowledge effectively both verbally and in writing
Experience of using Microsoft Office software to create and format documents
Served apprenticeship in either electrical or mechanical discipline or
Level 3 qualification in either electrical or mechanical discipline or
Military engineering background considered dependant on trade
Recognised qualifications in Training and Assessment
Practical experience of writing training course guides and learner material to cater for different learning styles and identified needs
Practical experience of T&RS maintenance and fault finding
Practical experience in designing tests & assessments to ensure learning objectives have been met
Practical experience of attending quality and standardisation meetings

227

Senior Technical Trainer Resume Examples & Samples

Designs and delivers high-impact, cost-effective synchronous and asynchronous learning solutions
Effectively manages classroom environment and assess student progress and professional conduct
Implements energetic, innovative, and creative training techniques to ensure that course attendees are actively engaged in learning
Analyzes formal assessment and evaluation results to determine course outcome. Applies information gathered to the design and maintenance of courses
Collaborates with key business partners to review/discuss learning needs, content and learner analysis to translate opportunities into learning and skill building solutions specific to enterprise systems implementations and upgrades
Supports business leaders and internal customers by providing expertise in the workplace learning and performance field
Identifies efficacious training solutions and sources
Simultaneously manages multiple projects of varying scope and complexity to ensure project timelines and budgets are met
Plans, leads, and directs the work of others, including contract instructional designers and trainers
Completes all administrative tasks necessary to fulfill primary role function duties including status reports, and training delivery support
Learns and uses Jackson’s software tools used in the training and software development functions
Advanced knowledge and experience with one or more of the following
Bachelor’s degree in training, computer related discipline or equivalent experience and/or education
5+ years of combined teaching and industry experience required
3-5 years of experience designing and delivering technical training for adult learners
1-3 years experience managing IT projects/project teams required
Experience planning, scheduling, coordinating, organizing, leading, and effectively influencing execution of technical projects required
Waterfall and Agile systems development experience preferred
Experience working with an enterprise project management system; Workfront is preferred
Experience with SumTotal’s Enterprise LMS (Total LMS) preferred
UNIX and NT, Mainframe experience preferred
JAVA, C/C++, VB, COBOL, SQL, experience with UDB/DB2, e-commerce ORBs, MQSeries, and CORBA experience preferred

228

Technical Trainer Resume Examples & Samples

Developing comprehensive training programs for customer-focused Wave Relay® training courses
Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
Creating instructor materials for Field Application Engineers who deliver training programs
Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
Mentoring instructors to enhance customer-focused training programs
Ensure all training programs and courses meet business needs and quality standards
Conduct needs assessments, anticipate future training needs, and plan accordingly
Directing and delivering classroom trainings alongside Field Application Engineers
Manage course enrollments
Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
At least 2 years of experience developing, conducting, and evaluating customer-focused training programs
Strong understanding of networking, IP scheming, radio frequencies (RF), and wireless communications
Must be willing and able to travel up to 25% of the time
Must have a United States security clearance or the ability to obtain a United States security clearance
Knowledge of mobile ad hoc networking (MANET)
Experience with Wave Relay® products
Experience conducting training for both commercial and government customers

229

Technical Trainer Resume Examples & Samples

Provide technical instruction and hands-on job training for the above
Maintain attendance, critiques and test records during training session
Complete training as identified by program and/or legislative requirements
Recognize and recommend further employee training where identified
Complete training on all shifts, as maintenance schedule requires
Provide related written documentation on request
Equipment familiarization orientation for new employees
Develop or revise procedures as needed
Monitor all training, certification and re-certification records
Complete training as identified on the training matrix

230

Technical Trainer Resume Examples & Samples

Work with department management and lead, coordinate and/or provide technical training at all levels of complexity for department personnel
Identify needs for new technical training procedures, using input gathered through interaction with internal and external clients, scientific and management staff
Collaborate with management, cross-site personnel and internal/external resources to develop and implement new training and improve the overall training program
Assist in providing, coordinating, and scheduling on-the-job training for personnel
Ensure that all training provided meets quality and regulatory requirements. Provide additional training in these areas as needed. Provide quality review for internal processes, provide summary of review findings to appropriate department and management personnel, recommend actions and implement changes as needed
Discuss departmental and interdepartmental training initiatives, program concepts and training techniques with internal and external clients. Develop presentations and lead discussions as needed
Practice/maintain advanced technical skills and procedures, work independently and follow SOPs and processes
May be involved in sponsor/visitor tours and interact with clients
Conduct periodical internal regulatory departmental inspections as needed
Develop new, review, and/or revise current processes, SOPs, training standards, quizzes, proficiency standards, and other training documents as needed
Evaluate, revise and implement new aspects of technical training programs across disciplines within the department
Lead and mentor less experienced training personnel
Ensure that departmental equipment is maintained in good working condition and that departmental area(s) are maintained in a clean and orderly condition
Serve as a model as it relates to effective time management, communication and utilization of resources. Provide leadership and motivation to departmental personnel
Education: Bachelor’s degree (B.A./B.S.) or equivalent in scientific related discipline
Experience: 4-6 years related experience in animal science, biology, chemistry/pharmacy, or similar lab environment with a minimum of 1 year in a training capacity, or must have demonstrated full technical competence and satisfactory performance at the previous level
Certification/Licensure:None
Other: Demonstrated advanced technical and analytical skills. Effective communication and leadership skills. Proficient in technical skills and the operation of data collection equipment. Knowledge of GLPs and other federal regulations and guidelines. Understanding of basic, intermediate, and complex study design and protocols. Ability to organize and prioritize work to meet deadlines. Computer literacy including word processing, spreadsheet and database programs

231

Technical Trainer Resume Examples & Samples

Ensure that Speedy customers are trained to a high standard in the disciplines required for their job roles
Deliver specific training courses including PASMA and IPAF
Take part in training work stream meetings to develop new training needs identified within the company
Ensure that all training course paperwork is up to date and correctly completed
Develop new training courses in line with business needs
Attend personal training courses required to further knowledge and skills required for the position of technical trainer
Liaise with training champions to maintain training standards at venues

232

Instructional Designer / Technical Trainer Resume Examples & Samples

Continually research best practices in andragogy and instructional systems design and makes this current knowledge available to the Training Collaboration Team
Educate the Agency on sound instructional design principles and practices, promoting best practices in adult learning techniques, needs assessment, course delivery, learning objective setting and evaluation for all courses
Lead the design and development effort of an Agency-wide training curriculum by applying instructional system design theory and techniques for adult learners, and utilizes established curriculum development methodology
Conduct evaluations of training materials to ensure consistent quality of training materials
Lead and conduct needs analysis to ensure training, process an documentation needs are met consistently across the agency
Work collaboratively with process engineers and SMEs to collect data on job tasks and the subsequent identification of learning requirements and possible difficulties
Consult with Divisions within the Department of Revenue assisting with the design and development of training, including the evaluation of training initiatives
Identify resources, scope, deliverables, and deadlines for all training projects
Partner and maintain a consultative relationship with business units and key stakeholders to determine training needs, gaps and learning requirements
Mentor other Instructional Designers
Interface with subject matter experts for strategic input and guidance
Oversee and certify instructional designers in the delivery of high quality training
Develop an effective job shadowing program
Ability to perform and conduct needs analysis, collecting and reviewing relevant data, desk instructions, and other resources to determine technical development needs to meet business objectives
Ability to design and develop interactive training to meet employee development needs utilizing sound instructional design and adult learning theories and technology

233

Technical Trainer Resume Examples & Samples

Must be willing to travel within the US (CONUS) 40-60% of the time
Must be willing to travel abroad (OCONUS) and be ready to deploy abroad within ~120 days of hire
CompTIA Certified Technical Trainer (CTT+) or equivalent highly desired
Military and/or Deployment experience
Baseline Certification: CompTIA Security+

234

Technical Trainer Resume Examples & Samples

Intermediate level of relevant work experience
Proven capability in demonstrating effective presentation and facilitation skills by adapting content to learner needs
Capable of communicating effectively to all levels within and outside the company
Demonstrate effective and efficient use of individual and organizational time to achieve key business objects
Able to provide accurate and consistent information on all documents
Demonstrate process of selecting a logical choice from the available options
Demonstrate ownership for starting and completing tasks in a timely manner
Identify and take ownership of problems encountered and suggests solutions. Pursues work with energy, drive, and effort to accomplish tasks
Adaptable and able to works effectively within a variety of situations and with various individuals and groups
Able to speak Turkish and English fluently

235

Technical Trainer Resume Examples & Samples

Present training programs using recognized training techniques and tools
Facilitate learning through a variety of delivery methods including classroom, hands-on, and one-on-one
Develop and facilitate training to meet customer, internal and external, needs and demand
Review course content, objectives, and testing expectations to ensure accuracy
Solicit feedback from learners and build their constructive responses into training programs
Create and assemble training aids and displays
Work with suppliers to ensure their active participation for internal and external training
Maintain the required training to perform warranty-related repairs for Spartan’s products
Support the logistics for training activities including venue setup and equipment
Manage and maintain in-house training facilities and equipment
Assist in the maintenance and facilitation of Spartan’s Service Center Agreement
Provide support for the preparation for all training including developing an agenda, booking a facility, ordering supplies, etcetera
Bachelor’s degree in a related field preferred
Minimum of five years experience in technical training or instruction, service engineering, or heavy/medium truck repair environments
Proven knowledge of competency assessments
ASTD (American Society for Training and Development) certification, or equivalent, preferred
State and ASE Master Certified, preferred
Emergency Vehicle Technician Certified, or be willing to obtain
Possess a CDL, or be willing to obtain
Bilingual skills preferred
Strong and consistent attention to detail
Self-motivated with the ability to stay on task
Versatile, flexible, and a willingness to work within constantly changing priorities
Creative and innovative team player
Intermediate computer skills are required
Strong

236

Technical Trainer Resume Examples & Samples

BA/BS degree in chemistry or related field
2 years experience in a regulated laboratory
Or equivalent years experience in lieu of education
Good verbal communication skills, including effective feedback skills
Cooperate with coworkers within an organized team environment or work alone with supervision
Familiar with FDA requirements, particularly documentation requirements
Knowledgeable in solution preparation and laboratory procedures
Familiar with analytical instrumentation, including analytical balances and pH meters
Familiar with the analytical data acquisition systems
Ability to review simple analytical data for accuracy, completeness, and compliance with regulatory requirements
Must be detail oriented and be able to perform multi tasks on a daily basis

237

B dhi Ops Integrator / Technical Trainer Resume Examples & Samples

Key contributor to ongoing Bodhi training efforts conducted at both corporate and customer locations
In support of outreach efforts, provide assistance in introducing Bodhi to new customers and integrating it into missions across the IC and DoD
Work in parallel with factory agile software development and related training efforts to remain current on new tool functionality
Help develop training courses that address all levels of user, spanning a variety of different mission applications
Bring operational and analytical perspective to Bodhi engineering and development activities
Provide briefing and demonstration support to various IC and DOD customers as requested by the program
Support factory efforts to design and develop complex technical training programs and curriculum for Bodhi. This includes classroom, virtual, and mobile aspects of the overall training effort
Research and prepare technical/user manuals, as required or requested, to support Bodhi training efforts
Work with engineering, technical support, and product owners to ensure that materials are accurate and reflect current product features
Create, gather, review and analyze course evaluations to determine effectiveness of training sessions
Capture customer requirements and feedback for possible inclusion in future development efforts
Create, review and update classroom training materials such as student handouts, lesson plans, and practical exercises as required
Clearly articulate customer requirements and recommended tool enhancements to the factory engineering/development staff
Closely collaborate across locations, with all other members of the Bodhi Team
Work with and provide support to government program management and related government outreach efforts
Typically requires BA/BS degree or equivalent and 7-9 years of related experience
Ability to work independently, but to also contribute to overall team goals
Prior trainer/instructor experience
Prior experience serving, working with or training the military
Proven, detail-oriented and critical thinking skills
Ability to work with and support end users with varying levels of technical competence and seniority – government, military and contractor
Previous experience using the MIST Toolsuite,SAVANT and BVI
Experience using multi-INT data in an operational setting
Knowledge of and experience with National Systems
Experience in the creation of training materials
Previous experience supporting both DoD and Intelligence Community customers
Understanding of agile software development
Prior systems engineering support to software development efforts

238

Powder Dryer Technical Trainer Resume Examples & Samples

Performs training activities for New Hires/Transfers/Contingents , recurring and one-time plant-wide training requirements and department specific training
Assists in the development of regulatory/technical training which requires advanced level computer skills
Assists with the facilitation of the regulatory/technical training
Partners with operations, EHS and QA to maintain and monitor the related job function training including required document reading
Develops, updates and tracks on-the-job technical training for new department personnel or those assuming new positions within the department
Responsible for working in compliance with all plant, Division and Corporate policies/procedures
Responsible for documentation of training both electronic (via a learning management system) or hard copy
Participates in audits including preparation before the audit
Monitors and tracks training completions
A significant portion of the position is partnering with leaders/peers, to develop business relationships that promote the efficient and effective utilization of resources to accomplish training objectives
Serves as a resource on training as it relates to projects, process changes and equipment installation
Other departmental support duties may also be assigned
Two years or more experience within a manufacturing department is preferred
Bachelor's Degree in Business, Science, Food Technology, Education & Development or Human Resources also preferred but not required
Ability to write routine reports and correspondence as well as effective training materials for their areas of support
Ability to speak effectively before groups
Ability to effectively present information and respond to questions
The Powder Dryer Technical Trainer has full responsibility for his/her own work
Set up training schedules to ensure new hire/transfer/contract employees receive proper training
Responsible for making sure that training is completed and documented according to plant guidelines
Errors in this training process or documentation could result in defective products, reworks, Corporate compliance observations, FDA recalls, batch destructs or serious health risks to the consumer
This position works closely with Quality Systems, EH&S, all manufacturing areas, peers, other Divisions of Abbott and outside vendors
Contact with these individuals aids in sharing training, maintaining consistency across systems and processes
Incumbent must have a minimum of 2 years experience in a manufacturing facility
Requires an in-depth knowledge of manufacturing principles and techniques
Requires the ability to develop training materials for both technical and non-technical subjects
Requires excellent computer skills which are needed for the maintenance of training records and also for the development of computer based training
Previous experience in administering a computer-based learning management system is preferred
Must be able to solve problems by identifying the cause and must be able to offer multiple solutions
Receives direction from the Site Training Specialist however, the individual has a great deal of flexibility in managing his/her own schedule which often requires working off-shifts

239

Technical Trainer Resume Examples & Samples

Lift and Power experience
IPAF Training instructor
PASMA Instructor
FLT instructor
Transport Industry experience

240

Technical Trainer Resume Examples & Samples

Plans, coordinates, schedules, and conducts in-house training classes for associates/contingents to build skills competencies needed for production
Prepares training materials and documentation
Communicates technical information to users/students in non-technical clear terms
Develops, evaluates, and assembles class modules, training materials, and handouts
Provides follow-up support and further training assessment to students
Administers hands on the job (OJT) training to technicians
Evaluates training programs, conducts assessments of technical training programs through surveys, interviews and participant evaluations
Provides clear written assembly instructions to technicians
Performs needs analysis; creates PowerPoint presentations; course outlines and syllabi’s
Proficient in reading and interpreting engineering drawings and/or specification requirements
Bachelors’ degree in a Technical field strongly preferred; Equivalent education and experience may be considered in lieu of degree
2+ years’ directly related work experience within training and development is required
Previous experience within an aviation/aerospace company is preferred
Working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint) and Lotus Notes
Working knowledge of aircraft production-related subjects
Ability to communicate with all levels of management
Ability to create and demonstrate practical assessment for training courses
Ability to deliver technical training courses to aircraft technicians
Ability to work a flexible schedule in order to support all shifts

241

Technical Trainer Resume Examples & Samples

Determining learning objectives and organizing content into a variety of training materials for delivery
Working directly with the organization’s subject matter experts to gain information needed to create comprehensive training programs
Designing training content and updating training documentation based on adult learning principles
Facilitate training to staff of all levels on-site or remotely via multiple delivery modes including web conference, e-learning, classroom and blended solutions as necessary using a variety of adult learning and instructional design techniques
Continuously assessing and evaluating training and development content and programs to determine the effectiveness of learning impact to meet organizational requirements
Providing constructive feedback to class participants in a professional & timely manner
Assistance in monitoring, evaluating, and maintaining accurate employee training records via Oracle Learning Management system
Planning and managing instructional design projects using internal and/or vendor resources
Providing consultative advisory services to staff of all levels
BA/BS in Adult Education, Human Resources Management / Development, Business, or related field preferred
Instructional Design training and certification preferred
Facilitation experience delivering WebEx, online, and classroom instruction for classes of 15 students or more on various topics such as new hire orientation, business applications/systems, customer service, HR topics, management/professional skills & process improvement, etc
Must be able to develop and deliver practical, user-friendly materials, job aids, and e-based training content to reach a diverse and distributed workforce
Expertise in managing cross-organizational projects and multi-tasking with a focus on quality and a sense of urgency
Ability to demonstrate knowledge of adult education principles, practices, and processes
CBT (Computer Based Training) facilitation and design experience in preparing and adapting content for delivery in WebEx, eLearning, and classroom environments
Strong computer based training literacy, including proficiency in the following: MS Office 10 Suite software (Word, Excel, Outlook, PowerPoint, etc.)
Ability to use learning tools & technology to develop and deliver training that includes: Articulate,
Camtasia Studio, Captivate, Survey evaluation applications, Oracle User Productivity Kit, web-based
HTML design, Adobe Acrobat Professional, Verizon Training Center, and other related authoring
Video editing, and multimedia CBT development/authoring tools
Ability to travel up to 75-90%

242

Technical Trainer Resume Examples & Samples

1-3 years experience in technical training, computer hardware setup, field sales, product support, and/or consulting
1-2 years experience as a pharmacy technician
Must have experience preparing for and delivering training to adult audiences
Must have demonstrated writing skills
Comfortable with high percentage travel requirements
Ability to deliver virtual and/or on-site trainings
Excellent written and oral communication skills; speaks clearly and persuasively
Ability to lead customers to an acceptance of change in software and process
Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills
Demonstrated ability to respond effectively to multiple conflicting priorities, continuously prioritize deliverables, and to respond in a dynamic work environment
Preferred experience at customer locations for training or Implementation support
Dependable, enthusiastic, self-starting, and self-motivated
Preferred experience working with internal/external customers to recognize issues, document them and escalate as appropriate
Ability to QA training materials
Experience creating new or updating existing learning modules based on release notes, product requirements and subject matter expert review sessions
Instructional Design experience a plus
Foreign language fluency a plus

243

Technical Trainer Resume Examples & Samples

Education: Bachelor's Degree in relevant field (STEM, humanities)
6 years of overall experience in IT industry
6 years of experience in technical pre-sales/sales engineering, consulting, and/or other customer facing role consulting on, delivering technical products or services
Experience with Content Delivery Networks, Web Performance, Security, Media, and/or Enterprsie solutions
Experience in Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design
Experience with Technology Services Learning and Development organizations or projects
Self-starter with interpersonal skills, such as time management, team leadership and managing conflicts
Experience with adult learning principles, professional development; presentation skills, pitching technical solutions, technical negotiation and consultant skills
Ability to deliver highly engaging and collaborative presentations
Proven track record of strong technical solutions selling and ability to think creatively

244

Technical Trainer / Fort Resume Examples & Samples

Developing and delivering training in remote locations
Familiar with WIN-T communication systems, operations and troubleshooting
Ability to obtain and maintain Department of Defense secret clearance
Active DoD secret clearance
WIN-T Instructor
SATCOM Systems expert

245

Technical Trainer / Developer Resume Examples & Samples

Conducts in-house, on-site, and online training for Cymer's internal and external customers
Performs maintenance and troubleshooting on training department lasers
Utilizes test equipment such as oscilloscopes, DVMs, and photodiode assemblies
Participates in needs analysis studies to determine training needs within organization
Represents department as a Criterion Referenced Instruction (CRI) and/or Performance Based Equipment Training (PBET) expert
Serves as multiple platform Subject Matter Expert (SME) as defined in instructional development plans. Examples include, but are not limited to, XLR-500/600, XLA-100/200/300/400, 70X0A (A & K), 60X0 (A & K)
Performs maintenance on released curriculum for an assigned laser platform
Supports the development of interactive, computer-based, asynchronous training products using rapid development tools from Articulate, Adobe, and Techsmith as follows
Prepares design concepts, flow diagrams, and storyboards to outline the training product
Assists in the creation of technical source material, such as screen captures, and screen/audio/video recordings
Narrates technical content using audio recording tools such as Audacity
Formulates teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops
Provides input towards design of training curriculum and methods to improve effectiveness
Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
Utilizes and provides input on testing and evaluation procedures to measure trainee progress and evaluate effectiveness of training
Reports on progress of trainees during training periods
Excellent written and verbal communication skills
Ability to translate, statistically analyze data, and effectively report problems through written and/or graphical formats
Ability to use MS Word, Excel, PowerPoint, and electronic e-mail systems
Proficient in applications such as Siebel, Agile, and Oracle systems
Ability to perform quality checks and corrects documents for formatting, grammar, etc. Applies reading comprehension skills and understands specific technical terminology
Requires intermediate to advanced level arithmetic in the compilation and analysis of basic quantitative information
Demonstrated ability to determine performance deficiencies as directed and apply PBET standard to develop multimedia components of training
Strong competence with the various tools, procedures, programming languages used to accomplish the job. Minimum of six (6) years of experience is required
Requires a minimum of six (6) years of experience in technical training
The employee is occasionally required to move around the campus
The employee may occasionally lift and/or move up to 50 pounds
Can work under deadlines
The environment generally is moderate in temperature and noise level
Must be able to read and interpret data, information, and documents

246

Web Technical Trainer Resume Examples & Samples

Design, develop and deliver virtual sessions, including web-based and web implementation consulting engagements to enhance usage of Thomson Reuters' products by leveraging understanding of customer needs
Work with subject matter experts in product development, technical support, sales and marketing to ensure that course content reflects current product features
Support development of course materials, training documentation, or other educational content, as required
Build and maintain client relationships supporting their use and application of Thomson Reuters Tax & Accounting products
Provide internal training when necessary to support sales, product support, etc., to drive employee understanding of products/services
Ensure timely follow up to determine applicability of course material and address issues/concerns raised by customers
Maintain up to date knowledge on product enhancements and changes
Manage logistics for designated trainings (calendar, registration, attendance tracking, facility set-up, etc.)
Ability to quickly and effectively deliver additional services
Demonstrated ability to work collaboratively and cross-functionally
Strong time management skills and ability to manage multiple priorities
Strong communication (verbal & written), project planning and organization skills
Strong problem-solving abilities, ability to generate innovative approaches and solutions to problems
Team player with a flexible attitude and approach
Ability to field questions and control training sessions
Customer service orientation and experience, with proven success in customer support and relationship management
Strong technical/computer skills
Strong industry knowledge (related to particular business unit or product lines); understanding of tax/accounting concepts as they relate to product lines
Professional image
Willingness to learn additional products and services as needed to meet client demand

247

Technical Trainer Resume Examples & Samples

Develop tools/resources for evaluating / measuring in class and post-training learning effectiveness
Generate / analyze reports on training processes/outcomes, and distribute to appropriate audiences
Research / identify appropriate delivery approaches/media/methodologies (e.g., ILT, eLearning, webinar, virtual training)
Monitor and analyze training metrics / data / trends, and identify areas needing attention to enhance learning effectiveness
Bachelor’s degree (Technology preferred) or High School Diploma / GED with equivalent work experience will be considered

248

Technical Trainer Resume Examples & Samples

Deliver Technical and New Product launch training to the dealer staff (mainly technicians and other aftersales people) and NNE staff when required
Deliver training against the plan agreed with the Training Manager and Country Director ensuring that customers’ requirements / SLA’s and business needs are met
Implement technical standard assessment & certification program according to N-Step curriculum requirements
Identify technical training needs based on assessment of technicians
Administrate LMS (Learning Management System) covering technical scope
Set up country specific annual technical training planning through LMS
Manage cooperation with external suppliers
Ensure training facilities are maintained and compliant with NE standards
Ensure a consistently high quality Dealer experience is maintained to build the Nissan brand in Sweden
Benchmark technical training best practices within NNE and share best practice to ensure consistent high quality standards are achieved across Aftersales and Technical Support
Manage a defined portfolio of Technical training material and project initiatives
Manage own personal development to ensure strong Technical and Product, Methods and Process knowledge are maintained
Ensure adherence to Nissan Europe’s policies and standards
Monitor standard European technical training score cards
Training qualification and/or 3-5 years experience in a training role, with a proven ability to deliver training
3-5 years experience in automotive industry and comprehensive knowledge of dealer operations
Preferably experience in developing technical training documents
Delivering training and development to technicians by a variety of methods
Effective influencing and interpersonal skills
Ability to co-ordinate and prioritize activities, self-discipline and motivation
Ability to manage and co-ordinate all resources required for the successful delivery of training and development
Adaptability and flexibility in a consistently changing environment

249

Technical Trainer Stf Resume Examples & Samples

Assesses technical and legal trends that will impact cybersecurity activities; designs and implements agency-wide security awareness training program
Coordinates with other agencies to develop integration plans for new training courses to be included into existing curricula
Analyzes annual reports and legal requirements of FISMA
Leads process improvement teams in training gaps analysis to determine training gaps within an organization; identifies additional training needs, synthesizes research and findings to present training needs to agency stakeholders, and develops strategic security awareness and training programs
CERTIFICATIONS: (One or more required) CompTIA Net+, CompTIA A+, CompTIA Security +, Certified Professional in Learning and Performance (CPLP)
CLEARANCE: Must be able to obtain a Position of Public Trust Designation - US Citizen or Green Card Holder. Willingness to submit to a Tier 5 Single-Scope Background Investigation (SSBI)
Develops training performance metrics to determine effectiveness of training and training programs
Extensive knowledge in cyberspace Operations, and also have a moderate to extensive background experience in training and capabilities development as a Training Developer/Instructor
Solid understanding of network topologies and architecture
Plans, schedules, and delivers customized training programs and materials for all organizational levels, technical topics and other identified areas, and evaluates effectiveness of organizational development education solutions
Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies
Identify the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement
Develop and revises training courses. Prepares training catalogs and course materials
Train personnel by conducting formal classroom courses, workshops, and seminars
Ability to communicate effectively both written and verbal
Strong technical, analytical and interpersonal skills

250

Technical Trainer Resume Examples & Samples

Deliver high-quality, effective and engaging technical training experience for learners
Educate, support and coach learners to develop technical skills and in-depth knowledge of UC solutions
Analyse technical environments and situations and make recommendations for improvement
Clearly explain complex communication structures and solutions
Offer strategic guidance on unified communication deployment architectures
Work with the training team to design training programmes appropriate to the target skills
Evaluate the effectiveness of training programmes and learning outcomes
Install, support and maintain training equipment, including servers, UC devices and virtual machines
Respond to enquiries from within the company and from channels and customers regarding training offerings
Keep abreast of product and market developments and maintain own advanced technical competency on products and solutions
Develop peer networks to keep abreast of current thinking
Maintain appropriate records as required by corporate and departmental procedures
Outstanding communication skills and comfortable speaking to crowds
Self-motivation and aptitude to learn new technology areas
Strong presenter with the experience of creating and delivering customized training
Possess excellent written and verbal English language skills, other languages will be advantageous
Certification such as CTT+ (Certified Technical Trainer) is a strong asset
Professional Vendor certifications such as CompTIA, Cisco CCNA or above, and Microsoft MCSE or above
UC skills in Polycom/Microsoft/Cisco/BlueJeans a strong advantage

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