Senior Learning & Development Resume Samples

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EC
E Carroll
Eulah
Carroll
3545 Lang Light
San Francisco
CA
+1 (555) 624 4997
3545 Lang Light
San Francisco
CA
Phone
p +1 (555) 624 4997
Experience Experience
New York, NY
Learning & Development Senior Trainer
New York, NY
Beahan LLC
New York, NY
Learning & Development Senior Trainer
  • Performs vendor management responsibilities related to special projects, curriculum development, facilitation, and scheduling of classes
  • Manage classroom and prepare environment so it is conducive to learning
  • Partner with national curriculum development teams
  • Conduct peer-to-peer observations and provides mentoring and feedback
  • Utilizes business knowledge and acumen to enhance learning through providing context for course content
  • Partner with the business for continuous training improvement and program effectiveness
  • Manages pre- and post-class activities that promote optimal learning
Chicago, IL
Senior HR / Learning & Development Generalist
Chicago, IL
Dietrich, Miller and McDermott
Chicago, IL
Senior HR / Learning & Development Generalist
  • Facilitates training (Onboarding, Process, Professional Development, etc.)
  • Coordinates learning & development logistics, vendor hosting, participant lists, communication, pre/post-work, surveys, & ad hoc requests
  • Results driven individual who can work autonomously in a fast-paced, changing environment
  • Partners on talent & succession reviews, ensuring end to end completion & valid talent analytics
  • Provides operational support for Benefits, Compensation, Employee Relations, Engagement/Retention
  • Utilizes quantitative & qualitative information to support execution of effective HR & business initiatives & programs
  • Monitors HR trends/metrics & generates reports on headcount, recruiting, transfers, terminations; uses insight to inform retention strategies & understand state or org change
present
Los Angeles, CA
Senior Talent Management Representative Learning & Development
Los Angeles, CA
Moen Group
present
Los Angeles, CA
Senior Talent Management Representative Learning & Development
present
  • Evaluating learning and development programs ensuring they are fit for purpose and maximizing return
  • Vendor management and maintaining strategic partnering relationships with vendors
  • Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment
  • Researching new technologies and methodologies in workplace learning and presenting this research
  • Overseeing the delivery of leadership development programs
  • Producing and consulting on design for leadership development materials and courses
  • Working in a team to produce programs that are relevant to the organization
Education Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
University of Central Florida
Bachelor’s Degree in Education
Skills Skills
  • Ability to quickly learn new concepts and transform business concepts into effective learning modules
  • Assure that training centers are in clean, safe working order for participants and instructors by performing light cleaning, organizing and placing furniture, organizing and storing instructional supplies, materials, and equipment, identifying and assuring that equipment and facility repairs are made
  • Keeps knowledge up to date on changes in Bank and training department policies, procedures and products within the Bank. Develops knowledge and skills to continuously enhance training facilitation and curriculum design skills, and learns to instruct workshops in additional areas of specialization by observing and co-facilitating internal workshops and by attending internal and external workshops
  • Advises, contributes ideas, and participates in decisions regarding department operations including development of policies. Participates in staff meetings and contributes to professional development in the department by sharing knowledge
  • Manage assigned standard workshops and/or programs and maintains currency of workshop content for area of specialization by updating and enhancing materials to incorporate new techniques for improved delivery of job knowledge to trainees
  • Prepares to instruct workshops by reviewing materials, practicing systems, creating visuals, testing equipment, rehearsing, obtaining advice and information from other instructors, preparing exercises, setting-up room and materials, making travel plans, and traveling to workshop locations
  • Excellent attention to detail and quality
  • Basic level proficiency with Adobe Captivate, Articulate or similar authoring tool
  • Basic level proficiency with Windows operating system
  • Excellent organizational and multitasking skills
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15 Senior Learning & Development resume templates

1

Senior Director People Development & Learning Resume Examples & Samples

  • Create a People Development and Learning Strategy that supports strategic business initiatives in alignment with the HR Talent Strategy
  • Architect and ensure a holistic development experience for employees (performance, learning, career development)
  • Ensure development of young talent through experiential programs (Future Talent Program)
  • Lead team of program managers to provide optimal customer experience and ensure quality of programs
  • Work with talent partners to define global ‘core’ and ‘non-core’. Deliver core with quality and support incorporate market initiatives where advantageous
  • Lead the learning team in the delivery of blended learning approach and expand and improve the user acceptance and usability (traffic) of the Learning Campus globally
  • Align with other businesses to make the LC the one portal for all learning within the organization
  • Build a culture of feedback gathering and continuous improvement to ensure programs meet customer and business needs
  • Deep level of strategic thinking and leadership experience at a senior level
  • Excellent understanding of integrated Talent experiences
  • Excellent written and verbal communication, influencing and negotiation skills to Senior Leadership audiences
  • Ability to interact and resolve conflicts at the highest levels of the company
  • Proven high level of project management, budget management and stakeholder management
  • Ability to manage and lead a globally dispersed team of direct reports
  • Ability to coach and mentor senior leaders
  • Master degree focusing on Business Administration, Human Resources Management, or related field
  • Minimum of 10-13 years of progressive experience in a multinational company with experience in People Development, Talent and HR Management, business function experience is a plus
  • Experience in the implementation of HR tools
  • Experience in driving change initiatives across different cultures
  • International experience and mindset
  • Lived and worked abroad
  • Fluent in English, ideally in other languages
2

Senior Learning & Development Instructor Resume Examples & Samples

  • Facilitate/instruct training courses and create an engaging learning experience
  • Ensure courses meet Learning & Development (L&D) guidelines and the needs of the business (i.e. soft skills, technical, leadership, business concepts, etc.)
  • Contribute to course content creation
  • Responsible for classroom participation and outcomes and ensuring learning objectives are met
  • Partner with management and subject matter experts to obtain desired training results for line of business leaders
  • Serve as a mentor and coach to assist with the trainees' continued learning
  • Partner with trainees and the trainees’ supervisors to determine training outcomes. Review success and conduct a skill gap analysis
  • Analyze post-training survey data and utilize results for coursework maintenance and improvement
  • Serve as a back-up developer of coursework utilizing Captivate, Articulate or other authoring courseware
  • Serve as mentor to new associates in L&D to guide them in process and policy onboarding
  • Ability to quickly learn new concepts and transform business concepts into effective learning modules
  • Effective verbal and written communication skills and active listening skills
  • Ability to lead a classroom discussion in a productive manner
  • Effective mentoring and coaching skills
  • Proficient in general business concepts and terminology
  • Ability to write and implement learning plans and/or modules to meet the needs of the lines of business and associates
  • Ability to specialize in two or more classroom disciplines (i.e. leadership skills, technology, business concepts, soft skills, etc.)
  • Outstanding customer service and team player skills
  • Excellent organizational and multitasking skills
  • Basic level proficiency with Adobe Captivate, Articulate or similar authoring tool
  • Basic level proficiency with Windows operating system
  • Expert level proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
  • Bachelor’s degree in Education/Training, Finance, or Business, or equivalent combination of education and experience required
  • 5+ years of Learning and Development classroom instruction/facilitation experience required
  • 5+ years of experience coaching and training in a corporate environment required. Training in the financial services industry preferred
  • Experience instructing coursework for all levels of the organization while utilizing adult learning principles required
  • 1+ years experience working within an ADDIE (Analysis, Design, Development, Implementation, and Evaluation) work environment or similar methodology preferred
  • Prior experience developing coursework, training programs preferred
  • Prior experience working with subject matter experts within lines of business preferred
3

Senior Learning & Development Officer Resume Examples & Samples

  • Uses advanced instructional design methodologies to deliver targeted educational solutions
  • Establishes and maintains effective vendor relationships
  • Oversees all aspects of learning and development curriculum design and delivery for areas of responsibility
  • Leads learning and development projects and initiatives
  • Uses the Learning Management System (LMS) to assess learning needs and evaluate and report results
  • Keeps abreast of learning and development trends to ensure content incorporates best practices with an emphasis on skills application, associate engagement, and new technologies
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
  • May perform other duties as assigned
  • Time management, organization, and multi-tasking skills with the flexibility to manage multiple conflicting priorities and influence change
  • Learning and development consulting experience
  • Use of instructional design blended learning methodologies (e.g., ADDIE, SAM, Rapid) in a variety of curriculum
  • Virtual design and delivery software (e.g., WebEx, Live Meeting, Go to Meeting)
  • E-learning authoring tools (e.g., Articulate, Captivate, Raptivity, video)
  • Proficient in the use of Learning Management System platforms, Microsoft Office suite, and project management tools
  • Classroom, webinar, and virtual learning event facilitation skills
4

Senior Learning & Development Leader Resume Examples & Samples

  • Identify the learning and development needs of the organization in alignment with business priorities and talent development
  • Design and implement innovative solutions based on the 70/20/10 model; combining a range of learning and development approaches such as classroom training, blended learning, team building, design thinking and organization design
  • Proactively propose and promote the Worldwide Thales University Training offer
  • Design the annual training plan with associated budget and relevant KPI. Manage the roll out of the programs and events
  • Facilitate some of the training courses, team building and OD sessions; coach internal talent
  • Develop strong and close relationships with the key stakeholders and partners with the objective to be identified by all our internal customers as a trustable senior advisor in Learning and Development
  • Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for both technical and professional/management development training topics
  • Integrates and works closely with various HR areas regarding training and development programs in order to ensure alignment and consistency
  • Bachelor's degree or equivalent experience required; MBA or MS in Organizational Development preferred
  • At least 7 years of training and development experience in the design and facilitation of training sessions
  • At least 2 years’ experience building and managing a best practice global training function
  • Exceptional facilitation skills
  • Your driver is to unlock potential of talent and organization
  • You are business driven, innovative and accountable
  • You thrive in a full multi-cultural matrix organization which helps you to capitalize on your ability to manage by influence
  • Significant working knowledge and experience with instructional design, with a good understanding of adult learning for individual and group settings
  • Significant experience in the development of training strategies
  • Excellent written and verbal communication skills; strong project management, leadership, and team building skills
  • Significant experience directing, implementing, and maintaining technology-based training/distance learning programs
  • Exceptional experience with e-Learning tools and learning management systems
  • Global mindset and demonstrated ability to collaborate and build strategic alignment across countries and/or regions
  • Demonstrated excellence in training and teaching skills
  • Experienced in strategic planning, execution and assessment of adult training and education
  • Experience with the preparation and presentation of materials to internal and external customers
  • Demonstrated leadership in a matrix organization
  • Proficiency in leading multiple, complex projects
  • Creative, resourceful, detail-oriented, highly organized
  • Thought leadership; has led the leadership development and/or talent management function in a progressive, “high-bar for talent” environment
  • Senior level expertise in building leadership development programs, design principles, blended learning strategies
  • Known for innovative thinking and strong domain expert; practical operator adept at driving execution of programs and processes
  • Has the experience, maturity, executive presence and judgment to gain credibility and respect among business and HR leaders; experience working well in partnership with senior leaders in large organizations for driving positive change
  • Experience developing customized approaches that leverage and complement the business culture of companies in which they work vs. favoring a particular academic approach
  • Demonstrated ability to develop a vision and strategy while working in a hands-on, collaborative manner
  • Comfortable with ambiguity; navigates confidently; adapts to change
  • Hires/develops great people
  • Strong measurement bias and the ability to translate leadership development and talent management activities into measurable outcomes
5

Learning & Development Director Senior Resume Examples & Samples

  • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions
  • Knowledge of and ability to understand, adapt oneself to, respond to and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization
  • Knowledge of and ability to work and think alongside clients to achieve clients' current and future aspirations and successes
  • Knowledge of and ability to design, implement and monitor organizational strategies related to employee development programs, budgets, and systems
6

Senior Learning & Organizational Development Consultant Resume Examples & Samples

  • Inclusion/Diversity
  • Leadership Development
  • Ability to build effective working relationships with a diverse ‘customer’ base, including Senior Leaders, HR Business Partners, etc
  • Training and experience in leadership development, organizational development and inclusion initiatives
  • High level of autonomy and responsibility
  • Strong interpersonal skills: Ability to effectively communicate with a wide audience, including senior hospital administrators, physician leadership, and executive leadership, middle management and front line staff
  • High emotional intelligence – solid judgment
  • Ability to analyze data and identify meaningful metrics
  • Ability to anticipate, quickly address and make correct decisions in a fast-paced, dynamic environment
  • Training and extensive experience as a facilitator
  • Desire and ability to train and mentor team members
  • Ability to facilitate, implement and successfully complete high level organizational strategic initiatives/objectives
  • Ability to influence cross-functionally
  • Demonstrated leadership skills and the ability to bring diverse groups of individuals together around a common set of goals and create and implement an action plan
  • Ability to conduct needs assessment and influence change at various levels within the organization
  • Strong analytical and critical thinking skills to identify a problem, synthesize key action elements to plan for improvement
  • Strong organizational skills, including the ability to manage a wide variety of competing projects, prioritize tasks effectively, and ability to meet tight deadlines
  • Strong presentation and public speaking skills
  • Ability to work with and communicate with staff at all levels on issues of complex, sensitive, and confidential nature
  • Ability to appreciate clinical and organizational challenges and formulate appropriate, effective solutions
  • Proficiency with Microsoft Office applications; expertise with PowerPoint and Excel preferred
7

Senior Mgr, Learning & Development Resume Examples & Samples

  • Responsible for the development and implementation of all training and/or OD programs in accordance with company initiatives and strategies
  • Involved in developing, modifying and executing company policies that affect immediate operations and may also have KP-wide effect
  • Develops and establishes operational policies and procedures
  • Participates in the development of overall functional objectives and KP goals related to training/or management development programs
  • Participates in the long-term strategic planning and direction setting of the training function
  • Establishes and assures adherence to budgets, schedules, work plans, and performance requirements objectives and work plans, and delegates assignments to subordinate managers/individual contributors
  • Manages and evaluates training manager's and or trainers' performance and the infrastructure of the training department
  • Minimum three (3) years of management experience
  • Minimum eight (8) years of training experience
8

Learning & Development Spec, Senior Resume Examples & Samples

  • Trains, facilitates and assesses training programs for WellCare in office and remote settings
  • Assesses, designs and develops instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, role play scenarios, self-paced study and performance evaluation tools
  • Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
  • Produces professional presentations and training materials using MS Word, PowerPoint and other desktop publishing software
  • Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers
  • Coordinates and organizes enrollment of students, assembles necessary program materials, decoration/setup of classroom, shopping for supplies, catering and other functions related to WellCare University
  • Leads and coordinates projects for the department
  • Required 5+ years of experience in design and delivery of training programs using strong facilitation and communication skills, evaluation of learner needs, assessment of training programs and implementation of learning solutions for performance enhancement
  • Preferred Other Experience in the following areas/competencies is advantageous: Government Programs, Medicare and Medicaid/Clinical practice in a hospital, clinic or other provider setting/Claims / Member Services / Health Services / Call Center / Sales / Provider Relations Training and development / Corporate University/ HMO, managed health care or Insurance professional/ Curriculum development specialist/ Team leader for groups of 25 or more/ On line training / Computer based learning professional/ Public speaker / seminar leader
  • Intermediate Other Proficient in writing professional self-study books and scripted lessons
  • Intermediate Other Skilled as a facilitator, public speaker and/or seminar leader experience
  • Preferred Licensed Clinical Social Worker (LCSW)
  • Preferred Licensed Registered Nurse (RN)
  • Preferred Licensed Practical Nurse (LPN)
  • Required Advanced Microsoft PowerPoint Proficient in writing professional self-study books and scripted lessons
  • Required Advanced Microsoft Word Proficient in MS Office including Word and PowerPoint to produce medium to highly complex presentations
  • Preferred Intermediate Microsoft Excel
  • Required Advanced Microsoft Outlook Proficient in MS Outlook and Internet research
  • Preferred Intermediate Articulate Experience in Adobe Illustrator, Photoshop and Acrobat a plus
  • Preferred Intermediate Adobe Acrobate
  • Required Advanced Other Internet research
9

Senior Learning & Development Resume Examples & Samples

  • Facilitates a seamless new hire on-boarding induction for new employees and ensures milestone dates for functional onboarding are met
  • Acts as a key contact for all on-boarding and new employee training, monitors progress, works with new employees when needed to coordinate on-boarding efforts
  • Ensures all required onboarding paperwork is complete and filed to regional specifications
  • Coordinates and tracks cohorts progress in onboarding learning path
  • Supports visiting and site facilitator’s/SME’s in training delivery
  • Coordinates classroom bookings and set up
  • Partners with local leaders to understand the evolving needs of employees
  • Works closely with corporate recruiting and training departments to make updates and improvements to the local onboarding experience
  • Manages electronic new hire Onboarding system “GenEd” and HRIS
  • Facilitates on-site soft-skill training to new hires
10

Learning & Development Senior Consultant Resume Examples & Samples

  • Partners with HRBPs and business leaders to create and drive talent development strategy for a specific area of the business, in alignment with overall business strategy
  • Recommends learning solutions and other interventions; brings in other members of the business and HR community to create holistic solutions
  • Partners with business leaders to identify performance gaps in their organization that may be impacted by learning solutions
  • Uses strong project management practices to set strategy and budget for multi-work stream projects; plans, develops and implements learning solutions; keeps stakeholders engaged and informed
  • Leads and oversees performance gap assessment projects; forms and implements data collection strategies that assess both workgroup and organizational requirements and gaps
  • Directs and manages design and development projects of moderate to high complexity with multiple work streams
  • Analyzes training effectiveness and recommends continuous improvement methods
  • Strong knowledge of learning design, instructional methods and training techniques including curriculum design principles, adult learning and blended learning theory and strategies
  • Solid business acumen, knowledge of the business and client group, and the ability to effectively implement L&D strategies to support business goals
  • Ability to drive CNA?s strategy and winning proposition through L&D solutions
  • Excellent project management, organizing and planning skills
  • Knowledge of Microsoft Office Suite and other business related software
  • Highly collaborative and comfortable navigating organizational dynamics
  • Ability to manage multiple and shifting priorities in a fast-paced and challenging environment
  • Ability to communicate business knowledge and technical information clearly
  • Bachelor's Degree in related field, or equivalent with professional designation preferred
  • Typically a minimum of eight years educational design/development and training experience
  • LI-WM1
11

Learning & Development Senior Analyst Resume Examples & Samples

  • Provide input into and implement Capability Development strategy according to the business/market demands, priorities and Accenture strategy for the respective entity
  • Build and maintain positive relationships with sponsors and subject matter experts
  • Define curriculum that meets business requirements and is aligned with training financial guidelines
  • Map existing learning assets, identify capability development needs not met by current assets and craft viable plans that effectively address the business needs
  • Determine whether new assets should be built in-house or procured from external vendors
  • For vendor assets, assist with vendor relationship management and running vendor performance. Assist in efforts to select and contract with external vendors when required
  • Develop and implement learning assets and programs designed to build the necessary skills
  • Track and analyze training expenses against pre-defined budget
  • Ensure Accenture's required and priority training programs operate efficiently and meet compliance and attendance targets
  • Responsible and accountable for service delivery of capability/leadership development programs being delivered across entities and support the actions taken to improve overall quality and effectiveness
  • Implement communication plans (including both push and pull communication channels) with business leaders to build awareness of various avenues to build capability, such as training, assets and collaboration
  • Provide service delivery support for training calendar delivery for the required entity and ensure adequate participation in the calendar events (use Accenture learning where appropriate)
  • Provide input to and implement the knowledge management and collaboration strategies for the entity
  • Track local capability development needs not met by current learning assets, requests and trends; share this information with CoE Solutions and other content owners (as appropriate) to identify future learning assets and capability investment opportunities
  • Run the lifecycle of learning assets, determining the need for maintenance and/or retirement
12

Senior Talent Management Representative Learning & Development Resume Examples & Samples

  • A minimum of 8 years of Human Resources experience related to International and/or Oil & Gas is preferred
  • Demonstrated experience in creating and implementing competency management, talent identification and succession planning systems and processes is strongly preferred
  • Experience performing gap analysis to identify existing competences within the organization, as well as, utilizing the results to identify competency development needs
  • Experience working with and understanding leadership development programs and processes
  • Experience with Talent Management Suites, Success Factors or Taleo, is strongly preferred
  • Advanced experience in instructional systems design
  • Analytical and critical thinking skills to analyze problems, conduct research, and evaluate options for action
  • Strong interpersonal, organization, written, and verbal communications skills
  • Ability to prioritize and work concurrently on multiple projects and tasks and adapt to changing team environment
  • Uphold confidential and proprietary company data and information
  • Advanced experience level with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Experience with authoring tools such as Articulate is preferred
  • Designing and expanding competency architecture, talent identification and succession planning programs based on the organizational needs
  • Identifying leadership development needs within an organization through training needs analysis and regular consultation with business managers and human resources business partners
  • Producing and consulting on design for leadership development materials and courses
  • Consulting and preparing talent identification strategy for the organization
  • Day-to-day administration and logistical support for delivery of programs and processes
  • Considering the costs of planned programs and keeping within budgets
  • Working in a team to produce programs that are relevant to the organization
  • Creating senior leadership learning plans
  • Overseeing the delivery of leadership development programs
  • Monitoring and reviewing the progress of coaching engagements through discussions with employees and coaches
  • Evaluating learning and development programs ensuring they are fit for purpose and maximizing return
  • Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment
  • Understanding of learning techniques, and being involved in the creation of learning programs
  • Researching new technologies and methodologies in workplace learning and presenting this research
  • Vendor management and maintaining strategic partnering relationships with vendors
13

Senior Learning & Development Instructor Resume Examples & Samples

  • Instruct core and advanced workshops for Bank employees to enhance employee knowledge and skills
  • Prepares to instruct workshops by reviewing materials, practicing systems, creating visuals, testing equipment, rehearsing, obtaining advice and information from other instructors, preparing exercises, setting-up room and materials, making travel plans, and traveling to workshop locations
  • Manage assigned standard workshops and/or programs and maintains currency of workshop content for area of specialization by updating and enhancing materials to incorporate new techniques for improved delivery of job knowledge to trainees
  • Monitors enrollments, keeps other trainers up to date, coaches and instructs new trainers, orders supplies and manages the distribution of materials
  • Advises, contributes ideas, and participates in decisions regarding department operations including development of policies. Participates in staff meetings and contributes to professional development in the department by sharing knowledge
  • Prepares activity reports using Word. Maintains administrative records. Utilizes Lotus Notes for internal communications
  • Keeps knowledge up to date on changes in Bank and training department policies, procedures and products within the Bank. Develops knowledge and skills to continuously enhance training facilitation and curriculum design skills, and learns to instruct workshops in additional areas of specialization by observing and co-facilitating internal workshops and by attending internal and external workshops
  • Assure that training centers are in clean, safe working order for participants and instructors by performing light cleaning, organizing and placing furniture, organizing and storing instructional supplies, materials, and equipment, identifying and assuring that equipment and facility repairs are made
  • Typically requires a High school diploma and 10 years relevant experience or bachelor's degree and 5 years relevant experience
  • Proficiency in curriculum and workshop design, and expertise in all training techniques used at the Bank, normally acquired through 5-10 years training facilitation experience
  • Certified to instruct in all core and advanced workshops in subject area of specialization or at least 5 years’ experience in instructing comparable workshops
  • Knowledge of basic business and banking terminology and concepts
  • Expertise in core knowledge area such as: credit and compliance; leadership and communications; operations; PC applications; products sales, and relationship management skills; or service skills
  • Knowledge of federal regulations, bank products, policies, and operating procedures normally attained through 3-5 years banking experience in bank operations, consumer credit and compliance, or sales of banking services
  • Excellent communication skills to present technical and complex concepts
  • Ability to effectively present information and respond to questions from groups of managers and employees
  • Excellent interpersonal communication and relationship development skills
  • Ability to operate VCR, television with remote control, calculator, LCD projector, and overhead projector
  • Familiarity with PC software including Windows, Word, Excel, PowerPoint, Lotus Notes, Internet browsing and search engine utilization
14

Learning & Development Senior Analyst Resume Examples & Samples

  • Delivers high value professional and skill-based training
  • Assesses applicability and value of course materials
  • Instructs participants in classroom and/or group sessions
  • Prepares curriculums including method, media and documentation to be presented
  • Develops concise content, methods and materials for training staff
  • Coordinates specific activities for team member training and development programs
  • Uses needs assessment tools to determine effectiveness of proposed training programs
  • Assists leadership in the development of solutions through organizational development and cultural and process-oriented perspectives
  • Works closely with leadership in the implementation of corporate policies related to organizational and team member development at the business unit level
  • Interfaces with functional management teams to assess training and development needs as well as effectiveness of established programs within a business unit
  • Directs initiatives and programs to assist with organizational change management
  • Mon-Fri daytime schedule. Hours similar to 8-5 with some flexibility for candidate preference
15

Senior HR / Learning & Development Generalist Resume Examples & Samples

  • Provides operational support for Benefits, Compensation, Employee Relations, Engagement/Retention
  • Be a resource to business leaders; act as a thought partner on people related matters to ensure fair and consistent interpretations and application of HR policies
  • Build organizational capability through coaching
  • Conducts exit interviews & analyzes results
  • Monitors HR trends/metrics & generates reports on headcount, recruiting, transfers, terminations; uses insight to inform retention strategies & understand state or org change
  • Utilizes quantitative & qualitative information to support execution of effective HR & business initiatives & programs
  • Conducts investigations as needed
  • Diagnose and support need for change in operating process, structure and/ or roles and responsibilities
  • Facilitates training (Onboarding, Process, Professional Development, etc.)
  • Coordinates learning & development logistics, vendor hosting, participant lists, communication, pre/post-work, surveys, & ad hoc requests
  • Partners on talent & succession reviews, ensuring end to end completion & valid talent analytics
  • Has general knowledge of HR practices including benefits, compensation, employment law, performance management, employee relations, learning and development, organizational change, & recruiting
  • Results driven individual who can work autonomously in a fast-paced, changing environment
  • Quickly establishes credibility with strong interpersonal skills & HR knowledge
  • Effective written & verbal communication skills
  • Experience with facilitating large groups & group discussions including participants at all levels
  • Has completed projects in good quality, on time, in an environment that required multi-tasking
  • Has proficiently used Microsoft Office, PeopleSoft, Taleo, Success Factors, & other HR technologies
16

Senior VP, Learning & Development Resume Examples & Samples

  • Bachelor’s degree required; Master’s degree in related field preferred
  • Fifteen-plus years of learning and development experience, including time spent in organizations known for strong competency in human resources/talent management
  • You should be able quickly grasp the essentials of Weber Shandwick’s culture, business approach and behavioral standards
  • Exposure to best-in-class, business-focused learning and development/training functions, with a deep understanding of the impact and synergies between talent strategies and other human resource processes, compensation, talent acquisition and diversity and inclusion
  • Deep subject matter expertise in the field of Learning and Development, including comprehensive knowledge of and ability to apply current design and development models, learning technologies, change management practices, and adult learning philosophies. Demonstrated ability to deliver large-scale training programs using various platforms
  • Knowledge of, and experience with, the currently available and most highly regarded information systems across all areas of talent management
  • Strong business acumen and a proven record of partnering with line managers and HR generalists to design and implement efficient and effective talent development programs
17

Senior Consultant, Learning & Development Resume Examples & Samples

  • Executive Planning & Development – Ensure a strategy is in place and executed which enables the business to have diverse and effective leadership in place at all times. See that robust succession plans are in place and talent is identified and developed to be ready now successors. Manage the executive headcount & promotion process. Oversee initiatives to retain and develop the executive population
  • Future Talent Engagement Drivers – Design and implement strategies which develop and ensure readiness of talent across the organization, with a focus on Diversity & Inclusion
  • Sales and Customer Enablement Activities– Partner closely with key business stakeholders to support all initiatives to improve sales capability and effectiveness and customer experience strategy and programs
  • Organization Design & Effectiveness -Support any org design or org effectiveness interventions as required. Consult with Business and HR leaders and provide them with tools and methodology to facilitate these actions
  • Culture/GPTW/Tell Dell Strategies– Apply analytics to shape people and culture strategies. Support any culture or change management interventions as required. Consult with Business and HR leaders and provide them with tools and methodology to facilitate these actions
  • Leadership role within the wider HR team/function – Be a proactive partner and collaborator with other HR teams/stakeholders such as COE’s, Partner closely with the Talent COE to ensure corporate programs are implemented in the business and provide feedback to them on the needs of the business
  • Overall Performance Management -design strategies to drive performance and productivity outcomes to best position the BU for success
  • 10+ years of related experience in a professional role with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 6+ years experience; or equivalent experience
  • Minimum of 5 years experience in OD work
  • Experience designing and managing Talent Management programs/interventions
  • Experience consulting on or leading change management and org design projects
  • Proven ability to think globally and collaborate effectively with cross-functional stakeholders
  • Ability to think strategically, provide thought leadership and to translate abstract inputs into focused and effective plans
  • Strong focus on execution and proven drive for results. Able to put in place the mechanisms, stakeholder support and accountability needed to turn thought leadership into tangible results
  • Excellent communications skills (written & oral)
  • Proven ability to influence at all levels of the organization
  • Direct business support experience
  • Assessment Guru (Hogan, Sales, etc)
  • Educational qualifications/experience in Org Design/Behavior, Talent Management, Industrial & Org Psychology or related fields
  • HR Business Partner experience
  • Global experience
18

Learning & Development Senior Trainer Resume Examples & Samples

  • 55% Training Facilitation
  • Directs the delivery of New Hire Orientation, new product and service training, systems training, customer interaction training, and soft skills training
  • Facilitates training sessions on complex, advanced topics including, but not limited to; negotiation skills, strategic sales planning, influence and persuasion skills and any other programs as needed
  • Leads participants through all four levels of learning, including awareness, knowledge, skill, and mastery
  • Facilitates active discussion, incorporating varying views that lead to comprehension, interpretation and application
  • Manages pre- and post-class activities that promote optimal learning
  • Demonstrates the necessary fundamental training concepts, including facilitation, instruction, and classroom management to ensure optimal student learning and on-job application
  • Coaches and motivates employees to achieve optimal performance, providing feedback to leadership as needed
  • Utilizes business knowledge and acumen to enhance learning through providing context for course content
  • Supports and demonstrates VZW Core Values and support of VZW culture
  • 35% Program Evaluation and Consultation
  • Identifies area, regional, or unique channel training needs including providing feedback to management, other internal clients and the curriculum development team
  • Evaluates sales performance results to assist in uncovering needs and proposing training solutions to increase results
  • Collaborates in training/business owner partnership programs to understand channel results, conduct needs analysis, identify trends and provide training solutions
  • Assists in the development of other trainers to include development and delivery of professional instructor skills training classes, peer coaching, and providing constructive feedback
  • Conducts client visits in the field to reinforce key learnings from training and to assess the effectiveness of training
  • Completes appropriate paperwork for project
  • Participates in necessary meetings, events, and other initiatives as required
  • Builds productive relationships with the regional and/or area-wide key clients, leaders and teams
  • Performs vendor management responsibilities related to special projects, curriculum development, facilitation, and scheduling of classes
  • Minimum of four plus years of successful business sales experience, wireless industry is preferred
  • Complete knowledge of sales systems and processes is essential
  • Ability to demonstrate high degree of professionalism, flexibility and integrity
  • Successful project management experience with multiple project containing varying time frames
  • Proficiency in Windows, Microsoft Office including but not limited to Word, Excel, Outlook and Powerpoint
  • Must demonstrate flexibility; must be able to adapt to changing business needs and the needs of the trainees
  • Commitment to developing others and helping them to succeed is critical to success
  • Must be able to travel out of town as required (may be up to 75% of the time)
19

Learning & Organizational Development Senior Consultant Resume Examples & Samples

  • Contribute to building our leadership strategy and framework to align our talent and organizational capabilities
  • Provide thought leadership to support the organization’s goals; conduct needs assessments and translate frameworks, models, subject-matter expertise,
  • Establish strong business relationships, build organizational and healthcare industry acumen; partner with Human Resources Workforce Relations andbusiness leaders to
20

Senior Consultant, HR Learning & Development Resume Examples & Samples

  • Demonstrated ability to take ownership and manage projects from start to finish building in benchmarks and status updates
  • Able to leverage expertise to build rapport and demonstrate sound judgment to influence stakeholders, network and partner with the business, HR colleagues and curricula users across the enterprise
  • Core L&D Skills to include: Distance learning, Instructional design, Strategic thinker and developer, tech savvy, global view point, highly creative and innovative self-driven producer able to work under time and client pressure
  • Demonstrated ability to partner effectively with all levels and across cultures
  • Superior verbal and written communication skills with the ability to engage an audience
  • Demonstrated ability to successfully deliver informal and formal learning solutions that achieve learning objectives
  • Relentless attention to detail, high standards, and the ability to produce clean, error-free work
  • MS Office Suite
  • Knowledge of Northern Trust businesses, global and regional development challenges, NT engagement drivers, and organizational goals
  • LMS operational knowledge
  • Current trends and industry knowledge
  • Creating development strategies/curricula for partners and/or Managers and Leaders in a global environment
  • Assessment creation in the Learning and Development space
  • Content organization/curation
  • Learning and Development Consulting with internal clients to identify needs, translate needs into solutions and implement the solutions into the business, in a fast-paced corporate environment
  • Strong instructional design, development and delivery experience. While this person will not develop course materials, an ID background is required to effectively partner with the Design and Tools team and to evaluate vendor solutions
  • Vendor sourcing and vendor management experience
  • Experience working in a multi-cultural, global environment
21

Learning & Development Leader, Senior Resume Examples & Samples

  • 10+ years of experience in Learning and Development
  • 8+ years of experience with leadership development, including platform facilitation, design, management, evaluation of training programs, and learning technology
  • 8+ years of experience with leading teams
  • 5+ years of experience in the professional services or consulting industry
  • Experience in working with senior leaders to assess organizational needs and training solutions
  • Knowledge of related HR disciplines, including competency modeling, workforce planning, performance management, recruiting, and onboarding
  • MA or MS degree in Industrial Psychology, Organizational Development/Behavior, or other human resources, Business Management, or education-related field
22

Senior Learning & Organizational Development Manager Resume Examples & Samples

  • Implementing and maintaining programs that attract, retain, and develop our employees
  • Develop and deliver Organizational Development related programs including but not limited to Career Planning, Team Building, Workforce Planning, Succession Planning, Assessments and Surveys, Performance Management, Change Management, Process Improvement and Recognition and Reward
  • Develop and execute companywide People initiatives, programs, and practices that provide an employee-oriented culture that emphasizes quality, accountability, continuous improvement, team work, and high performance
  • Participate in the creation and facilitation of training and development programs for managers and leaders
  • Lead learning and development plans by designing, developing, and implementing new learning initiatives working in conjunction with other People partners on best practice sharing and global initiatives for targeted employee groups
  • Lead the design strategy, development, and implementation of key learning initiatives and training programs
  • Lead and facilitate training sessions of various types. This includes classroom, remote training, small groups, and large groups
  • Evaluate the success of training programs using various types of formal and informal techniques. Continually assess the longer-term effectiveness of programs and processes. Develop improvement plans where needed. Conduct surveys and/or gather employee feedback
  • Lead or support People projects, programs or processes independently or as part of a cross-functional team
  • Markets Organizational Development products and services internally and provides guidance and direction to leaders regarding Organization Development strategies and initiatives to lead organization to increased effectiveness
  • Supports development, implementation and communication on systems and processes to improve individual, team and organizational effectiveness through critical Organizational Development initiatives such as 360° Feedback, Employee Satisfaction Surveys, Performance Management and Development, Succession Planning, Team Effectiveness, Organization Structure/Alignment, Exit Interviews, Research & Analysis, and Ad Hoc Surveys
  • Provides overall project management and systems and technology support for critical Organizational Development initiatives outlined above to support needs across Global Eagle
  • A bachelor’s degree is required, a master’s degree or MBA is preferred
  • 7- 10 years of training experience, either as an in-house learning and development professional or consulting
  • Demonstrated experience with design, development and implementation in the following areas: Career Planning, Team Building, Workforce Planning, Succession Planning, Assessments and Surveys, Performance Management, Change Management, Process Improvement and Recognition/Reward
  • Significant experience collecting employee and/or customer data through multiple methods
  • Expertise using insights to drive measurable results
  • Strong empirical understanding of employee engagement and culture
  • Success leading senior level cross-functional teams
  • Demonstrated comfort both using technology and teaching others to use technology to improve employee engagement
  • Prior quantitative employee engagement or customer marketing experience in a large company or consulting firm
  • Ability to manage various projects simultaneously
  • Must have drive for continuous improvement
  • Customer service mindset
  • Management and leadership development
23

Senior Software Development Engineer Machine Learning for new Video Services Resume Examples & Samples

  • 5+ years of software engineering experience building successful production software systems
  • 5+ years software development experience building web-services and coding in Java or related technologies
  • Experience with designing and implementing Machine Learning (ML) systems
  • Experience defining system architectures and exploring technical feasibility tradeoffs
  • Experience creating highly scalable systems
  • Experience in developing customer-facing application in either web and mobile
  • A Bachelor’s Degree in Computer Science, Mathematics or related field
  • Experience mentoring junior software engineers to improve their skills and make them more effective, productive software engineers
  • Experience building recommendation systems
  • Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical design
  • Experience influencing software engineering approaches and culture within your team
24

Senior Mgr, Learning & Development Resume Examples & Samples

  • Assesses skills and competencies of key client areas and develops learning programs to address needs. Keeps abreast of technology issues and changing customer needs
  • Develops a template of learning solutions that form the core of operational products. Ensure that curricula includes both formal training programs as well as a myriad of informal learning, e-learning, and initiatives that promote On the Job Training
  • Develops associate education by organizing the learning, design, development, administration, measurement of results and communication of training
  • Builds and manages a trainer certification process for internal and external trainers including continuous review and benchmarking of trainer skills
  • Creates training plans for design and development of solutions each year for current and future learning needs
  • Manages curricula and training needs with WellCare University
  • Executes on learning strategies to improve associate learning and performance
  • Leads enterprise projects for learning and development improvements
  • Executes on recommendations for continuous improvement in WellCare's learning strategy
  • Leads Training Governance programs for annual certifications
  • Responsible for the peformance management processes for direct reports (coaching, counseling, providing feedback, career planning, goal setting, and performance assessment)
  • Responsible for conducting the review process that ensures compliance with all applicable Certification standards, up to and including calculating CEUs and recording the number of CEUs awarded for each learning event
  • Required A Bachelor's Degree in a related field
  • Required 7+ years of experience in Human Performance and Training and Development with an emphasis on the theories of adult learning in a corporate environment
  • Required 5+ years of management experience
  • Advanced Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • Intermediate Ability to influence internal and external constituents
  • Required Intermediate Learning Management Software (LMS)
  • Required Intermediate Other Web based learning technologies
25

Senior / Learning & Development Executive Resume Examples & Samples

  • Degree in Engineering, Chemistry, Pharmacy or other relevant Science/Engineering discipline
  • At least 3-5 years operations experience in managing and conducting training in quality system related topics within manufacturing environment, preferably in pharmaceutical or chemical-related industry
  • Strong GMP mindset
  • Strong interpersonal skills and dynamic team player, able to work with and influence cross-functional and leadership team
  • Able to work independently with good planning and a strong team player
  • Strong problem solving skills and ability to drive continuous improvement