Sales Team Leader Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the sales team leader job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

AK
A Kutch
Ara
Kutch
370 Bahringer Union
Los Angeles
CA
+1 (555) 854 6410
370 Bahringer Union
Los Angeles
CA
Phone
p +1 (555) 854 6410
Experience Experience
04/2015 present
New York, NY
Front Desk Sales Team Leader
New York, NY
Front Desk Sales Team Leader
04/2015 present
New York, NY
Front Desk Sales Team Leader
04/2015 present
  • Assist with administrative duties, which may include but are not limited to:      
  • Stand to greet all members/guests by name and make them feel welcome
  • Handle member/guest questions, concerns, and compliments, and apprise manager of situations
  • Support team goals. Create and maintain positive relationships with team members
  • Demonstrate optimal levels of professionalism during work hours
  • Checking restrooms for supplies and cleanliness
  • Keep the location clean and well organized, including the lobby, Tranquility Room, restrooms, front desk area, etc
07/2012 03/2015
Chicago, IL
Inside Sales Team Leader
Chicago, IL
Inside Sales Team Leader
07/2012 03/2015
Chicago, IL
Inside Sales Team Leader
07/2012 03/2015
  • Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks
  • Work with the Line Manager to create a dynamic and proactive and Internal Sales Enterprise team
  • Provide monthly reporting to Inside Sales Manager on KPI performance by IS Reps
  • Drive strong performance management in the team through clear expectations, performance appraisals, and feedback
  • To develop existing team members to improve their performance to deliver front line customer service
  • Work with the team to develop vendor relationships
  • Campaign wrap-up and feeding campaign lessons learned back to campaign managers for continuous improvement
06/2007 01/2012
San Francisco, CA
Sales Team Leader
San Francisco, CA
Sales Team Leader
06/2007 01/2012
San Francisco, CA
Sales Team Leader
06/2007 01/2012
  • Lead and coache short cycle Telesales employee teams and provide performance feedback to Telesales management
  • Develop a strong Assistant Manager at each location
  • Proven track record in the management of people including performance management
  • Work with fellow Management and Coaching Team to attend Client calls related to department and then provide feedback to Specialists
  • Analyses Sales Management information in order to comment on and improve performance
  • Implement improvements with individuals who may not be on target by performance managing quickly and efficiently
  • Review and monitor performance and sales of various types of sellers in order to provide them with consulting advice to grow their business
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
University of Massachusetts Amherst
Bachelor’s Degree in Business Administration
Skills Skills
  • Strong IT skills, able to pick up systems quickly and CRM knowledge
  • Strong attention to detail in order to maintain Basic Actions and adhere to IKEA policies and guidelines
  • Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture
  • You are able to develop knowledge of the local market and business conditions quickly and take winning commercial decisions based on local market information
  • Good knowledge of Airline booking systems
  • Profile 4.Open to change/highly flexible
  • Good knowledge of MS outlook/Excel and Word
  • Profile 5.Ability to work together in a team
  • Proven leadership abilities and an ability to share your knowledge and learning
  • Highly developed merchandising and sales steering knowledge
Create a Resume
1

Telephone Sales Team Leader Resume Examples & Samples

  • 3-5 years of Small Business B2B sales experience in a leadership position and/or consistently exhibited high performance against goals in a Small Business sales position
  • Ability to work effectively in a fast paced environment with aggressive goals
  • 3-5 years experience sales experience with Small Business Banking clients and products
  • General knowledge of Small Business products including Merchant services, deposits, Card, and online self service capabilities
2

Branch Sales Team Leader Resume Examples & Samples

  • Achieves individual sales goals
  • Monitors branch service quality levels
  • Excellent communication
3

Preferred Centralized Sales Team Leader Resume Examples & Samples

  • Proactively look for opportunities to improve Specialized Sales business model, through operational, process, or campaign means and work with leadership team to develop and implement solutions
  • Meet all business and compliance deadlines to ensure proper controls are maintained in the unit
  • At least 2 years of sales and service leadership experience in a business that is customer relationship driven
  • Experience assessing performance and developing and executing improvement plans with superior results
  • Demonstrated ability to assess business performance and contribute toward solutions that impact the unit while balancing teamproductivity
  • Strong trust-building and teamwork competencies
  • Ability to operatesuccessfully within a matrixed environmentt
  • Highly motivated self-starter, proactive, with intense focus on results. Conveys a sense of urgency to achieve business goals andexceed expectations
  • Proven fast paced multitasking while delivering a seamless experience to the customer
4

Sales Team Leader Resume Examples & Samples

  • Coaches Sales Professionals to maximize the business opportunity through interpersonal skills, knowledge of fashion and pop culture
  • Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude with a leadership presence
  • Ability to work collaboratively across functional areas to achieve results
  • 4 year College Degree, preferred
5

Sales Team Leader Resume Examples & Samples

  • Good knowledge of Airline booking systems
  • To have knowledge of reading Airline contracts
  • Good knowledge of MS outlook/Excel and Word
  • At least 1 years Travel industry experience in a managerial role
  • Good knowledge of MS Outlook/Excel/Word preferred
  • Passion for Travel
  • Excellent customer service skills and telephone manner
  • Able to use initiative and work as part of a team
  • Excellent administration and communication skills
  • Able to prioritise work- loads and meet set deadlines
  • Able to use initiative and prove to be a strong link in the management team
  • Self-motivated, pro-active and enthusiastic
  • Good commercial acumen and business sense
  • Able to pick up technical aspects of the role quickly
  • Excellent knowledge of areas of responsibility
  • Overseas travel will be required
6

Remote Sales Team Leader Resume Examples & Samples

  • 5+ years' experience working within an inside sales or service department in a manufacturing environment
  • Experience in customer service and sales support
  • Is a team player and is respectful of others
7

Sales Team Leader Resume Examples & Samples

  • Proven ability to build relationships
  • Proven record of delivering on sales targets
  • Track record of meeting targets on daily, weekly and monthly basis
  • Educated to ECDL level
  • Contact Centre experience
  • Demonstrated track record of managing a team to reach performance/financial targets
  • Motivated and enthusiastic - can work on own initiative
  • Excellent problem solving and follow through skills
  • Reliable and Flexible
  • Coaching, mentoring and leadership skills
  • Strong prioritization and organizing skills
  • Very strong personal time management
  • Strong analytical and reporting skills
8

Sales Team Leader Intimates Resume Examples & Samples

  • Outstanding selling behaviors, listening and responding to customer needs to deliver service with sharp awareness of current fashion trends
  • Cultivates a team of Sales and Service Professionals to engage and build relationship with customers
  • Leverage skills to sell effectively to different types of customers
  • Comfortable with register systems and other technology as needed
  • Ability to motivate and provide feedback to Sales Team
9

Sales Manager / Sales Team Leader Resume Examples & Samples

  • Sell the advertising and promotional product to existing and new customers
  • Submit insertion orders on time and ensure excellent after-sales customer service
  • Maintain accurate and comprehensive database
10

Sales Team Leader, Macquarie Personal Banking Resume Examples & Samples

  • Ensuring each team member exceeds their KPI metrics
  • Adherence to a strong pipeline management ethic
  • Identifying Sales and cross-sell opportunities across our key channels
  • Maintaining ongoing relationships with referrers across our institutional and Direct channels
  • Driving Quality Assurance, compliance and adherence to procedures
  • Develop and maintain key internal relationships
  • Drive process improvements to improve productivity, workflow and service Levels
  • Reporting and Tracking of key sales metrics
11

Sales Team Leader Resume Examples & Samples

  • 5+ years of sales and management experience in the academic, corporate, non-profit or government market to senior executives
  • Excellent verbal and written communication and relationship building skills
  • Experience in selling consultatively and creatively – to carefully analyze customer needs and fashion bespoke offers that meet those needs and create value
  • Ability to collaborate within a complex team environment to execute projects
  • Proven ability to achieve sales quotas
  • Willingness to travel within territory
12

Sales Team Leader Resume Examples & Samples

  • Supports the Group Sales Manager in ensuring that the sales proposition is clearly defined and understood
  • Leads a team of up to 5 office-based sales professionals, ensuring that you achieve individual and team targets
  • Source, secure and exceed your own individual activity and revenue targets
  • Sets clear expectations and uses metrics and KPIs to track progress
  • Run effective sales coaching sessions
  • Conduct regular developmental meetings with each team member
  • Drives the recruitment process for new hires & the successful induction of new team members
  • Creates a winning team environment
  • Runs effective team meetings where best practice, successes and learning is shared
  • Effectively plans, organises and reports back against team objectives
  • Proven sales experience, with experience in selling complex solutions
  • Organisational & planning skills
  • Able to inspire trust and confidence
  • Demonstrable understanding of the sales proposition and process
  • Able to compile clear, concise reports and sales forecasts
  • Strong track record of success in a B2B telesales role
  • Strong IT skills, able to pick up systems quickly and CRM knowledge
  • Knowledge/experience of monitoring KPIs
13

Small Business Sales Team Leader Resume Examples & Samples

  • Strong and proven knowledge of sales process
  • Proven leadership, coaching and motivation abilities
  • Results oriented and analytically minded
  • Ability to work effectively either independently or as a team
  • Proven ethical values
14

Sales Team Leader Resume Examples & Samples

  • Leading, managing and motivating an inside sales team of account managers to implement a sales strategy and meet agreed targets
  • Developing targeted inside sales campaigns and working with partner function teams to set up new campaigns
  • Managing the agreed levels of calling activity to raise revenue streams in conjunction with the partner sales teams
  • Setting strategy around shared service support of channel relationships for GE business partners
  • Compiling weekly/monthly/annual reports on targeted activity and proactively addressing shortfalls
  • Working with GE Businesses to build out inside sales processes for new partnerships
  • 5+ years of experience leading a team in a sales or customer service environment
  • 3+ years of experience in Inside Sales / Account Management / Channel Management
  • Out-bound call experience
  • Effective and professional verbal and written communication
  • Ability to manage and communicate strategy to senior level management
15

Inside Sales Team Leader Resume Examples & Samples

  • Manage the agreed levels of calling activity to raise revenue streams in conjunction with the partner sales teams
  • Reporting: Inside Sales activity and result analysis, addressing performance shortfalls as needed
  • Lead Campaign execution (call quality assurance)
  • Manage customer communication and expectations during campaign execution
  • Campaign wrap-up and feeding campaign lessons learned back to campaign managers for continuous improvement
  • Drive continuous process improvement; identify new ways to improve both quantity and quality of key deliverables. Work closely with Inside Sales Operations manager to define and drive process simplification initiatives
  • Drive continuous development of Inside Sales Specialists. Ensure skills match ever-changing market expectations
  • Coach Inside Sales Specialist team, ensure Inside Sales training materials are contemporary and adequately prepare Inside Sales Specialist to successfully meet customer expectations
  • Hiring, Organization and Staffing of Inside Sales team
  • Managing the Inside Sales Specialists personal development and career path
  • Establish team priorities, behaviors and deliverables
  • Drive strong performance management in the team through clear expectations, performance appraisals, and feedback
  • Ability to lead and motivate an Inside Sales Team
  • LEAN – Process Excellence Mindset
  • Ability lead a small team
  • Experience of leading a team in a sales or customer service environment
16

Sales Team Leader Resume Examples & Samples

  • Achieve P&L targets
  • Own and drive revenue growth; identify opportunities and align business unit resources to secure those opportunities
  • Meet and/or exceed Clients’ goals for sales, distribution, pricing, shelving, and promotional volume
  • Manage and maximize manufacturer marketing/promotional funds to achieve sales goals
  • Hire, develop, and retain talent using company-wide processes, tools, and resources
  • Travel up to 40%
  • Bachelor's Degree or equivalent experience within Consumer Packaged Goods Industry (CPG)
  • 5+ years of experience within CPG Industry
  • 3-5 years of supervisory experience
  • 5+ years of experience in applicable field
17

Sales Team Leader Resume Examples & Samples

  • Lead and coache short cycle Telesales employee teams and provide performance feedback to Telesales management
  • Analyses Sales Management information in order to comment on and improve performance
  • Support project implementation of business initiatives in order to support the saes process
18

Inside Sales Team Leader Resume Examples & Samples

  • As per Inside Sales advisor role, plus
  • Reporting on performance by individual and team, on a daily basis
  • Monitoring and reporting on attendance and timekeeping
  • Support Inside Sales Manager and help with reporting and managing call flows
  • Coaching for Improvement
  • To take ownership of current job role and agreed targets
  • Working as part of a team to maximise team productivity and efficiency
  • Build relationships with customers and ADT departments
  • Timely management of both Performance and Capability of the team in line with HR policies and procedures
  • Customer Care experience or a similar environment
  • Experience of both inbound and outbound customer contact centre
  • Logical
  • Computer literate, knowledge of Microsoft Windows Office – Word, Excel and Outlook
  • People management with the ability to manage fairly and consistently
19

Direct Sales Team Leader Resume Examples & Samples

  • Minimum 2 years customer contact or sales experience in a business-to-business environment required
  • Minimum 1 year of supervisory experience preferred
  • Minimum 1 year conferencing and sales experience preferred
  • Minimum 1 year product financial forecasting and project management experience preferred
20

Sales Team Leader Resume Examples & Samples

  • Three + years of related sales experience
  • Demonstrated ability to coach others in sales/pursuits
  • Demonstrated credibility at the executive level- in the customer’s organization as well as their own
21

Inside Sales Team Leader Resume Examples & Samples

  • Identify sales opportunities over the phone with both new and existing customers
  • Register all relevant information captured during customer interactions in CRM tools
  • Handle customers’ incoming requests, provide necessary support, qualify and route according to business rules
  • Conduct a minimum of 20 ~ 30 rated calls in telemarketing activity on a daily basis
  • 5 years above sales, inside sales, sales support related working experience
  • Effective and professional verbal and written communication in English– both with internal and external customers
22

Area Sales Team Leader Resume Examples & Samples

  • Facilitate team business planning and implementation processes
  • Lead financial and product forecasting, resource allocation, tracking, and reporting efforts for the team and operate within budgets
  • Partner with Strategic Account Managers (SAMs) to build strong, long term relationships with top key accounts in the defined team geography and communicate plan and issues to the SAM team
  • Communicate and collaborate with managers to maximize Monsanto brands' penetration in the geography and collaborate with same brand managers outside the state
  • Ensure the successful implementation of national/regional marketing initiatives at the team level
  • Define District Sales Manager business goals (in conjunction with Marketing and Regional Business Director), tracking metrics, tactics, and timing around strategies as outlined in Area Business Plan
  • Collaborate with Agronomy Managers to maximize product/technical knowledge transfer from Agronomists to DSMs as well as maximize services, information, and sales to preferred growers desiring extensive technical/ agronomic expertise
  • Effectively manage DSM's development through interaction with Agronomy Managers to ensure sales effectiveness and technical expertise through appropriate training & education
  • Develop individual District Sales Manager goals (in conjunction with Marketing and Regional Business Director), tracking metrics, tactics, and timing around strategies outlined in Area Business Plan
  • Ensure team performs job related tasks in a safe manner according to Monsanto policy and procedures
  • Identify and facilitate team training. Champion the employee personal/career development process
  • Conduct annual review and compensation process
  • Be champion of Monsanto Company corporate decisions and communications
  • Serve as an integral part of the Regional Leadership Team
  • Bachelors degree required; Masters preferred (agronomy, agriculture, business, biology or related field preferred)
  • Ability to influence, coach and manage people remotely
  • Financial, time, and territory management proficiency
  • Demonstrated ability to manage multiple people, priorities and projects simultaneously
  • Recognized for leadership, people management, and relationship building / teaming skills
  • Demonstrated self-motivation, initiative, assertiveness, and results orientation
  • Experience working in the seed industry recommended
  • Ability to successfully work in a fast-paced and changing environment
  • Basic computer skills (i.e., Microsoft Office, Microsoft Outlook)
  • Trait and Seed knowledge and experience in general agronomics, pest management, and plant physiology desirable
  • Desire for long term career advancement (i.e., Marketing, Product Management, Logistics, Training, Finance)
23

NTB Cards Sales Team Leader Resume Examples & Samples

  • Extensive experience in credit cards product
  • Have a positive, can do attitude with a desire to meet and outperform its business objectives
  • Assist the team to meet and outperform its business objectives
  • Deliver the desired customer experience by adopting customer centric approach
  • Provide a full range of professional sales expertise and acting as a role model to the team
  • Provide proactive support to the sales in delivering ANZ’s Retail Strategy in addition to day to day operations for the Credit Cards Team
24

Practioner Sales Team Leader Resume Examples & Samples

  • **This position requires up to 50% travel and a willingness to possibly travel in various parts of the world; primarily within the US
  • Lead a team of Practioner sales makers
  • Lead efforts with existing and new customers, Dell Vertical Go to Market teams, and Business Consulting to position Digital Business Services and specifically areas around Cloud Application Services and Mobility services to prospective clients across industries and global geographies
  • Meeting and building relationships with CXOs across industries
  • Achieve the assigned sales quota for self and team
  • Lead, own & manage the sales process for pursuits along with team
  • Position Dell as a thought leader in helping clients achieve their business objectives through Digital services
  • Along with team assist practice & solution teams in creating proposals to achieve a client’s strategic business technology objectives, enable profitability goals, align to industry drivers and deliver a step-change in operational and management performance
  • Accountable for driving sales and expanding awareness of Dell Digital Business Services Capabilities
  • 4+ years in Team Management of Practioner Sales teams
  • 6+ years experience selling engagements around mobility and cloud to senior executives and CXO level clients within large enterprise environments
  • Sales and lead generation experience selling consulting services such as Business Process Reengineering, Organizational Change Management, IT strategy, and IT architecture
  • Analytical skills with proficiency in fundamental consulting and operations strategy tools, methods, and frameworks
  • Must be able to present ideas effectively in front of clients, leadership and peers
25

Sales Team Leader, Laboratory Resume Examples & Samples

  • Support Laboratory Sales Team to achieve sales objectives and achieve personal sales targets; providing day-to-day first line supervision of UK Laboratory sales team through established KPI´s and visual management using Hach’s CRM
  • Hires, coaches, trains and develops sales team. Retains top talent and drives engagement
  • Establishes and maintains relationship with key UK customers (end user and partners) by making visits, exploring specific needs, resolving problems and establishing pricing strategies
  • 5+ years of relevant direct sales experience
  • Strong interpersonal skills (good people motivator), solid sales ability and excellent communication skills, very strong team building skills
  • Self-starter with strong communication, presentation and interpersonal skills
  • Strong track record of sales success
  • Ability to work cross functionally and independently to maximize results for the business
26

Sales Team Leader, Industrial Process Resume Examples & Samples

  • Support Industrial Process Sales Team to achieve sales objectives and achieve personal sales targets; providing day-to-day first line supervision of the sales team through established KPI´s and visual management using Hach’s CRM
  • Manages employees by establishing annual goals; and holding performance discussions
  • Provides weekly, monthly and annual sales forecasts through funnel management and reviews
  • University degree in business administration and/or engineering (Chemistry, Environmental)
  • An excellent command in English
  • Excellent market / domain knowledge preferable
  • Highly developed skill and expertise in customer interaction, negotiation and issue resolution
  • Ability to work with individuals at all levels in the organization to motivate for results
27

FX Sales Team Leader Resume Examples & Samples

  • Promote FX products and solutions for the risk management needs of Asian companies in Americas
  • Develop and enhance products coverage. Find cross-sell opportunity of Derivatives and other market products by sharing information with RM & other products offices, and provide high value solutions to customers
  • Collaborate with JCMO/GMMD to capture cross border needs of customers
  • Provide back up for other members of FX Sales staff in West Coast when they are absence and developing other member’s skills and leading team to achieve the team’s revenue target
  • Conduct administrative matters related to marketing. Performs related duties and participates in special projects as required
  • Over 10 years of Foreign Exchange Sales and Trading and Banking experience
  • Must be bilingual in Japanese and English and should have familiarity with Japanese business customs
  • Advanced knowledge of FX strategies and solutions, financial markets and banking products and services
  • Must be able to communicate clearly and effectively, and possess a strong aptitude for working with numbers along with a strong attention to details
  • Must possess excellent organizational and interpersonal communication skills
  • At least 4 year college degree (preferably in Economics, Business, International Relations, Finance, Accounting, Political Science, or Communications) or equivalent work experience
  • Prior experience in working with Japanese business clients within a financial environment is preferred
28

Sales Team Leader Resume Examples & Samples

  • Lead a team with direct sales to recruit brand owners, manufactures and resellers in other hardline category
  • Establish Shanghai-based hardline category dedicated direct sales team by hiring new people and developing them to achieve aggressive sales targets in seller recruiting, selection enrichment, etc
  • Lead projects to improve customer and seller experiences or to improve localization of Amazon merchant service
  • To be the POC on behalf of China team on Hardline category, to dive deep the data and to get the insight of hardline product, and contribute to whole category development on Amazon
  • Proven track record of success in account management, product management, selling services or solution for over 5 years
  • Have strong passion for E-Commerce, internet, customer and process
  • Strong written and verbal communication skills in both Chinese and English
29

Global Sales Team Leader Resume Examples & Samples

  • Lead, coach and motivate a team of sales professionals to meet or exceed business goals
  • Establish team goals, lead evaluations and manage team’s overall performance
  • Establish an efficient and effective internal operating rhythm with counterparts from GE industrial businesses, drive synchronized market penetration, develop C-suite relationships and product
  • Drive wing-towing
  • Bachelor’s Degree and 7 years related experience including Direct Sales, Risk, Finance, Audit
  • 6 years of financial services experience)
  • Highly proficient in MS Office, Powerpoint, Excel,
  • 8+ years of proven sales success in a Corporate Equipment or leveraged finance
30

Inside Sales Team Leader Resume Examples & Samples

  • Degree or related experience in business, sales or marketing environments
  • Strong customer service skills for generating sales and leads
  • Experience in leading and coaching a team
  • Oucome based selling experience
  • Coaching, excellent communication skills (both oral and written), a strong comfort level in interacting with customers and co workers, and the ability to work independently to meet specified production goals
31

Sales Team Leader Resume Examples & Samples

  • Support sales team to deliver AOP by
  • Achieves assigned sales team quota
  • Manages development of AM’s customer account plans that meet company standards in all assigned Account Managers accounts
  • Maintains high customer satisfaction ratings that meet company standards through effective AM delivery
  • Minimum ten years of sales/sales management experience in a business-to-business, large/strategic customer segment
  • A record of achievement in the B2B technical sales environment
32

Sales Team Leader Resume Examples & Samples

  • Leading, coaching and developing individual Home Loan / Customer Verification Specialists to deliver outstanding sales performance and customer experience through one on one and team based coaching
  • Performing Quality Assurance assessment of Home Loan Specialists based on a set QA programme
  • Managing the lead pipeline to ensure clients are contacted in the shortest available turnaround time
  • Resolving client escalations and complaints to the customers satisfaction
  • Supporting Home Loan / Customer Verification Specialists by providing support and guidance on complex enquiries and loan scenarios
33

Sales Team Leader Resume Examples & Samples

  • Task 1.Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers
  • Task 2.Together with your team, you focus on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations
  • Task 3.You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available)
  • Task 4.ogether with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan
  • Task 5.You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits, and share this with customers and your team
  • Profile 1.Business-minded and result-driven with a customer focus
  • Profile 2.Experience of working in a customer- and commercial-oriented business
  • Profile 3.Experience of actively selling through understanding customers and their needs
  • Profile 4.Open to change/highly flexible
  • Profile 5.Ability to work together in a team
34

Sales Team Leader North, Frankfurt am Main Resume Examples & Samples

  • Exceptional track record in driving sales through leading a team
  • Highly developed sales, negotiation and presentation skills
  • Excellent leadership, interpersonal and relationship management skills
  • Strong administrative, organisational and time management skills
  • Entrepreneurial spirit and strong business / financial acumen
  • Exceptional will to win and ability to drive and deliver results
  • Fluent in German / English
  • At least 5 years of experience in a similar market environment
35

Sales Team Leader Resume Examples & Samples

  • Supervise, direct and coordinate the day-to-day operations in order to optimize sales through the successful implementation of IKEA Concept and the commercial communication of the IKEA Range
  • To position IKEA as 1st choice on the market for Leadership Business and to be the number one home furnishings company in the US
  • Maintain the business area in “shape as new”, ensuring business area presentation standards are achieved and maintained
  • Assist and make recommendations to execute and implement agreed upon actions to increase sales, improve conversion rate and average check by working with the Commercial Triangle
  • Perform, maintain, and monitor Basic Actions within the business area, ensuring that co-workers understand and contribute to the completion of the Basic Actions
  • Assist the Shopkeeper to represent your business area in sales meetings and when developing sales goals and business plans
  • Ensure IKEA Brand Standards and Operating Standards meet or exceed expectations to support brand consistency Co-worker Focus Tasks
  • Train and educate co-workers to provide the customer with a positive sales and service experience that responds to customer in a knowledgeable, friendly, professional manner
  • Establish, implement, review and update plans to secure ongoing development of competence and succession within your function and location including providing assistance and recommendations regarding recruitment, scheduling, performance management and competence development of co-workers
  • Contribute as a member of Sales Management Team and lead, direct and supervise your co-workers
  • Use sales information, knowledge and available resources to educate co-workers about the products, services, and alternatives so they are able to meet the customer in the best possibly way Customer Focus Tasks
  • Ensure customers are promptly and efficiently served to minimize delays and wait times and increase productivity
  • Develop work schedules to ensure adequate coverage by co-workers to meet the demands of the customer
  • Perform store leadership actions/activities, open and close functions, and team meetings
  • Use sales information, knowledge and available resources to educate co-workers about the products, services, and alternatives so they are able to meet the customer in the best possible way
  • 3-5 years IKEA experience, preferably in a sales leadership role including internal training programs
  • Demonstrated knowledge of your business area with prior lead or leadership experience, preferably within IKEA
  • Computer aptitude- including Microsoft applications and internal IKEA systems
  • Demonstrated knowledge of the retail sales and service environment through prior work experience
  • Knowledge of the IKEA principles and values and a desire to “live the values Capabilities/Motivation
  • Responsible for contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
  • Excellent training and motivational skills
  • Ability and desire to share your knowledge and learning, to act as a cultural ambassador and to contribute to the development of trained, knowledgeable, high performing co-workers Strong interpersonal, communications, analytical, problem-solving, and organizational skills
  • Strong attention to detail in order to maintain Basic Actions and adhere to IKEA policies and guidelines
  • Fluent in English (written and verbal skills)
36

BB Sales Team Leader Resume Examples & Samples

  • 12+ years in related industrial
  • Strong analytical skills including Microsoft Excel
  • Demonstrated success in hiring and leading a team to exceed sales targets
  • MBA degree from a top university preferred
37

After Sales Team Leader Resume Examples & Samples

  • Contribute to the development, implementation and evaluation of the Customer Service Business Plan
  • Ensure customers issues are documented and resolved with a sense of urgency
  • Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, and cash handing procedures
  • Partner with managers and co-workers to influence and support overall positive working environment to include actions to secure a positive shopping experience in line with established customer service standards and a sense of urgency in addressing customer service issues
  • Prepare, analyze, assess and communicate designated After Sales oriented goals and results
  • Maintains a safe, clean and orderly store in “shape as new” and compliant with internalstandards and external regulations
  • Perform store leadership actions/activities, such as open and close functions, and team meetings
  • Assume responsibility for other tasks and projects as assigned
  • 1-3 years IKEA experience including training programs or 3-5 years high volume retail management experience
  • Previous experience working with external service providers, networking and negotiation skills
  • Previous experience detecting efficiency opportunities and applying solutions to decrease costs without compromising IKEA values, Commercial Review standards, while maintaining compliance with all Federal, State, and Local legislation
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
  • Eagerness and desire to understand the IKEA business and customer needs and influence improvement of the business
  • Strong interpersonal, communications, analytical, problem-solving, and organizational skills with a highly developed service focus
  • Ability to establish trustful relationships and commitments with coworkers across all levels of the organization
  • Interest in Home Furnishings
38

Inside Sales Team Leader Resume Examples & Samples

  • Generating results & driving team to consistently deliver qualified sales opportunities
  • Managing team to a set of performance metrics to encourage success
  • Plan, prepare and deliver sales and product induction and on-going training for the team
  • Carry out training needs analysis and implement structured coaching and individual training plans to ensure sales best practice is implemented by whole team
  • Supervising, motivating and monitoring the performance of the team including attendance management and attitude
  • Managing & reporting on targets and key performance indicators
  • Providing input to new business campaign marketing team regarding campaigns that have been run and planning for future campaigns
  • Motivating and retaining staff
  • Assisting with preparation of reports, forecasting and analysis of opportunity against target on a daily/monthly basis
39

Inside Sales Team Leader Resume Examples & Samples

  • Work with the Line Manager to create a dynamic and proactive and Internal Sales Enterprise team
  • Support the Line Manager to identify and drive efficiency improvements
  • Ensure team meets SLA performance targets and is dedicated to service excellence and customer satisfaction
  • Work with the team to develop vendor relationships
  • Continually coach individuals to improve the service of the team to the business
  • Be the first point of escalation for team queries
  • Manage absence, including holiday and sickness
  • Issue objectives in line with development and business needs, and measure results on a quarterly basis
  • Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks
  • Work with internal stakeholders to understand emerging technologies and trends in the datacentre and networking marketplace
  • Report back to the business monthly on the performance of the team
40

Sales Team Leader Resume Examples & Samples

  • Recruit, train, appraise, motivate and set standards of job performance for the individuals within the sales team
  • Business Relationships: Leverages relationships with the customer in support of local sales strategies; Uses internal and external relationships to accurately assess potential barriers; Responsible for approving all goals for sales professionals in assigned area
  • Sales Process: Build and motivate a sales team to cultivate and deliver results; Manage resources to maximize results from identified sales opportunities; Provide consultative support for building value propositions for HBS solutions; Manage a set of customer contacts and support sales professional in their role as customer’s ambassador/ advocate; Maximize competitive wins and serve as a consultant to account manager on negotiations; Lead geography and account growth planning and sales forecasting processes; Ensure approved sales processes are followed and company procedures and systems are effectively deployed in the geographic area; Remove barriers to accelerate results; Monitors and tracks key sales performance metrics
  • Results: Growth in the form of new customers and new opportunities at new or existing sites; Responsible for the strategy and execution of the sales plan for a specific geography, achieving AOP (Annual Operating Plan) numbers for assigned geography, and for assigning quota; Accurate forecast of orders and growth opportunities
41

Enterprise Sales Team Leader Resume Examples & Samples

  • Manage a team of 8-10 Enterprise Account Executives based throughout the US
  • Provide skill development on key enterprise motions including collaboration with legal, product presentations, managing multiple internal teams and quarterly sales forecasting
  • Serve as executive sponsor during enterprise level deals
  • Interface and develop professional relationships with existing clients and prospects throughout the organizational levels
  • Display a systemic approach to managing challenging contract negotiations/deals with multiple reps at a time
  • Develop and maintain in-depth knowledge of Qualtrics' solution offerings
  • Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing
  • Develop and maintain strong relationships with other functional areas internally at Qualtrics, e.g. Professional Services, Implementation, Subject Matter Experts, etc to ensure a collaborative approach to secure large enterprise engagements
  • Bachelor’s degree from a top-accredited university
  • At least 6-8 years of individual enterprise level sales experience
  • At least 2 years managing an enterprise level sales team
  • Experience using MEDDIC sales processes
  • Experience using Salesforce.com and measuring system compliance
  • Experience over-exceeding quarterly team quotas through metric based skill development and internal team management
  • Experience working on complex contract negotiations
42

Sales Team Leader Resume Examples & Samples

  • Presenting our membership program to guests and successfully converting them to membership
  • Overseeing and managing a team of associates in the sales process
  • Assisting franchise owner in setting and achieving membership sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals
  • Maintaining a high level of customer service and developing a culture that embraces and reflects values of optimism, gratitude, excellence, consistency and empathy
  • Sales experience within a service or retail industry
  • Ability to identify and solve problems, set goals and expectations, and effectively interact with and lead staff
  • Experience establishing and exceeding sales goals and interpreting progress and trends in sales reports
43

After Sales Team Leader Resume Examples & Samples

  • Must understand legal requirements and external service contracts and have experience negotiating and reviewing contract language
  • Must have experience creating KPI based action plans, training and development plans, and coaching co-workers both individually and as a team to achieve goals
  • Ability to prioritise and organise work and the work of others in order to make the most efficient use of the time available
  • Experience managing a team in hectic day-to-day operations, able to set expectations for others and provide clear direction and follow up
  • A leader who leads by example, able to drive the business while establishing trustful relationships and commitments with co-workers across all levels of the organization
  • Self-reliant with a proven ability to work as part of a team as well as independently
  • Strategic, analytical and tactical abilities
  • Able to establish trustful relationships and commitments with coworkers across all levels of the organization
  • Effective change manager
  • Solution-oriented, able to find new and more efficient ways of working
  • Experience in handling and resolving customer issues gained in the Retail industry
  • Fit for physical work such as pushing, pulling, lifting, bending, standing, and walking for at least 90% of shift
  • An interest in home furnishings
  • Retail management experience
  • Must be available to work days, evenings, and weekends (open availability)
44

Field Sales Team Leader Resume Examples & Samples

  • Education – Degree calibre (or equivalent)Proven sales territory planning skills and experience
  • Ability to lead on tenders and engage commercially at a senior level as required
  • An understanding of the factors and issues affecting UK Education
  • Confidence in the use of IT for business purposes
  • Strong man manager and inspirational leader
  • Proven ability to build strong customer relationships
45

Inside Sales Team Leader Resume Examples & Samples

  • We provide services to GE field-sales that enable them to attract and serve customers faster, better and help businesses to act and sound like a real market leader
  • The Inside Sales Team Lead will be a key person providing outcome based selling support for business development opportunities and supporting successful customer interactions during sales
  • Outcome based selling experience
  • Effective and professional verbal and written communication – both with internal and external
46

Ddai Vertical Sales Team Leader Resume Examples & Samples

  • 4 – 6 years’ sales experience
  • Display strategic thinking capability
  • Display knowledge of the latest trend within verticals in terms of technology
47

Telephone Sales Team Leader Resume Examples & Samples

  • Crisp and candid communication style; confident and credible executive presence
  • Ability to influence with impact, build and leverage relationships to get needs met
  • Ability to operate successfully within a matrixes environment
48

Showroom Sales Team Leader Resume Examples & Samples

  • Assist the shopkeeper to meet or exceed your Department sales goals and related P&L objectives through sales steering and staff scheduling
  • Execute action plan and implement the sales event calendar focuses for your Dept. to support the Business Plan and Sales Goals
  • Assist the shop keeper in all operations of the business area
  • Support the development and coaching of sales coworkers to ensure they meet expectations
  • Maintain sales area - consistently clean and organized
  • Utilize In-store Logistics processes in sales activities and adhere to inventory control procedures
  • Meet the needs of our Co-workers and customers with flexible and efficient department schedules
  • Attract, develop, and inspire Co-workers to become the best retailer to work for
  • Contribute as a member of Sales Management team and lead your Co-workers
  • Strong customer focus
  • Ability to share your knowledge and learning and multi-tasking capabilities
  • High volume, fast-paced retail environment
  • * Full Availability Required
49

Inside Sales Team Leader Resume Examples & Samples

  • Proven track record of building high performing sales teams expanding the existing customer base
  • Acute understanding of combining sales process and sales methodology for maximum effect in a B2B fast paced environment
  • Strong experience in inside sales including but not limited to; techniques, sales tools, planning and lead qualification
  • Experience building robust sales processes; creating and deciding on territory breakdowns, territory alignment, compensation plans, hiring, and career progression to achieve exceptional performance from your team
  • Experience developing sales tools and providing training to enable the inside sales team to be effective in the lead qualification and the selling process
50

Sales Team Leader Resume Examples & Samples

  • People leadership through clear provision of performance targets, building team capability, coaching and resourcing
  • Continual coaching development and engagement of the team to ensure consistent performance across all customer tiers and portfolios
  • Manage & guide performance expectations to achieve key business metrics aligned to business strategy
  • Proactive analysis and interpretation of market and customer related business information for communication to team and with business partners as applicable to ensure maximisation of opportunities to maintain and grow customer portfolio and profitability
  • Assist in the development and implementation of learning and capability development programs
  • Maximise profitability of a large high value customer base extending across various geographies via development of sales and marketing strategies and plans
  • Manage internal and external stakeholders ensuring effective & engaged relationships
  • Manage the cost efficient delivery of the business offer
  • Develop a Fuels and Lubricants Sales Strategy ensuring alignment of sales focus with BP business unit’s strategic direction
  • Ensure that systems (within scope) meet and deliver assurance surrounding legislative requirements
  • Manage/prioritise all team activities and resources, to ensure agreed KPI’s are met and workloads are evenly distributed across the team
  • Pursue process improvement opportunities that are best in class, ensuring a high level customer experience for BP customers
  • Provide to the Customer Support and Sales Manager
  • 3 yrs+ proven leadership experience in a Business to Business (B2B) sales based environment
  • Significant analytical skills; able to interpret & provide insights around sales & business performance reporting & translate into strategy
  • Strong commercial judgement
  • Self-motivated, resilient, with a strong sales & customer orientation
  • Heightened stakeholder management capability, able to influence a variety stakeholders
  • Strong capability in coaching and motivating sales performance
  • Operational capabilities covering the management life cycle of Forecasting, Planning, Controlling and Reporting
  • Capacity Planning – being able calculate the work input and right amount of skilled resource to drive the right amount of output in a controlled fashion
  • Understanding of continuous improvement principles with ability to drive effective solutions and changes
51

Sales Team Leader Resume Examples & Samples

  • Analysing trends in order to predict and optimise current and future commercial opportunities. This is achieved by working in co-operation with IKEA stores, IKEA of Sweden and the IKEA supply chain
  • Monitoring IKEA store sales results and following up on deviations to improve poor performance and share good examples
  • You are able to develop knowledge of the local market and business conditions quickly and take winning commercial decisions based on local market information
  • You are good at setting expectations and providing clear directions that engage the receiver by creating a passion for your plans
  • You are a problem-solver who also understands the cause and effect of decisions
52

Sales Team Leader Resume Examples & Samples

  • Effectively lead and train 10 – 14 Team members to achieve Massage Envy & Franchisee sales and Performance Goals for both locations
  • Manage & Organize both clinics according to Massage Envy policies & expectations
  • Develop a strong Assistant Manager at each location
  • Work with Franchise Owner in setting all Performance Goals & Expectations
  • Responsible for all human resource functions for sales associates including recruiting, interviewing, hiring, training, disciplining and terminating
  • Create and maintain work schedules to ensure adequate staffing levels
  • Maintain positive employee morale through strong interpersonal interaction
  • Development of a High Performance Culture through daily coaching & accountability sessions
  • Schedule & conduct monthly Team Meetings
  • Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships
  • Maintain professional and impeccable clinic environment for employees and members/guests
  • Compile numerous reports on a weekly / monthly basis to track performance
  • Order supplies as needed to maintain stock levels of required items for clinic operations
  • Managers are required to work a minimum of 40 hours each week not including meetings. Managers are required to work some evenings and one weekend day every week. It is the responsibility of the manager to cover the schedule should the clinic not be adequately staffed for any reason
  • 5 yrs Leadership & Management Experience in sales with total responsibility of 8 or more employees
  • Open schedule & Full-Time Commitment (see below)
  • Excellent attention to detail, organizational, & time management skills
  • Ability to create and manipulate Excel spreadsheets & Word documents
  • Must be results oriented and able to meet monthly sales goals & objectives
  • Ability to Sell memberships and deliver great customer service to existing and new members
  • Ability to identify and problem solve, set expectations, goals and delegate tasks
  • Ability to effectively communicate expectations to team
  • Able to communicate up-line information to Franchise Owner & Operations Manager
  • Leadership skills in coaching, mentoring, motivation, and people management
53

Interim After Sales Team Leader Resume Examples & Samples

  • Assist the After Sale Manager to manage and lead the staff and activities of the After Sales Team, including recruitment, coaching, mentoring, training, scheduling and performance management utilizing IKEA values
  • As a member of the After Sales Team, take action to support established After Sales business objectives and defined goals with the customer needs as a primary focus
  • Attract, develop, and inspire co-workers through the Human Resources Idea
  • Assist the After Sales Manager to establish, implement, review and update plans to secure ongoing development of competence and succession within your function and location
  • Initiate development activities to secure customers meet friendly, helpful and knowledgeable co-workers
  • Utilize the Customer Service Commercial Review, Best Practices, and Customer Service the IKEA Way documentation to secure basic operations
  • Knowledge and understanding of customer service standards, routines, and best practices
  • Knowledge of local market in order to support innovative methods of meeting and/or exceeding business priorities and customer expectations
  • Computer aptitude – previous experience with Microsoft applications and/or POS systems
  • Strong desire to ensure a safe, profitable, and efficient environment for co-workers and visitors
  • Ability to share your knowledge and learning and collaborate with others while acting as a cultural ambassador
  • Strong decision-making skills with the ability to influence and act
54

Off-highway Sales Team Leader UK Resume Examples & Samples

  • Sales and margin in the respective country and key account(s)
  • Building the most effective and efficient organization, develop team spirit
  • Coachingof all team members
  • Challenge people to exceed their capabilities and to look for sales opportunities
  • Develop skills of team members, at least one potential team leader
  • Regular sales meetings and customer visits with sales reps
  • Continuous improvement of processes
  • Implement Group BE Strategy, Build Operating- and Business Plans, input to the strategy plan
  • Define and structure tasks and activities to implement Operating Plan and to reach targets
  • Own forecastfor your customers
  • Build very good customer relationship
  • Establish routine contacts at various levels of the customer organization
  • Collect the voice of the customer and translate it into our client requirements
  • Develop and implement customer strategies
  • Translate customer strategies into operating plan objectives for the defined key account(s)
  • Lead the request for quotation process for all customer requests
  • Develop and implement sales growth strategies
  • Ensure the organization is responsive to customer needs, expectations and requests
  • Drive and support key account initiatives
  • Lead all negotiations with customers / support key account negotiations
  • Deliver consistently high service levels across the value chain
55

Senior Sales Team Leader Customer Development Resume Examples & Samples

  • Understand marketing place dynamics in class trade customer strategies
  • Create respectful environment among team members, and motivate improvement of individual and team contributions to achieve desired business results
  • Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations. Arrange meetings with customer executives
  • Support teams in development and implementation of effective sales merchandising plans, utilizing customer and market data, business planner and KPI’s to maximize contribution to achieve volume, distribution and supply chain objectives
  • Analyze and interpret customer trends and demographic data. Project short-term forecasts out 3-5 years to ensure K-C’s action plans meet future demands
  • Completely understand financial position when conducting business and operations planning at all times. Facilitate reconciliation throughout period of development. In timely manner, determine shortages, gaps and coverage by customer plans
  • Strong interviewing skills to interview potential candidates for open/vacant positions
  • Develop and maintain sustainable business relationships with key customers. Understand roles in customer strategy and decision making processes. Establish and develop contacts with customer executives and appropriate K-C personnel, including Marketing Directors
  • Perform analyses and design strategic business presentations tailored to achieve realistic customer performance, and support K-C's Integrated Business Planning Process. Analyze and interpret customer trends. Facilitate incorporation of business strategies and tactics
  • Reduce and prevent price and promotion deductions through understanding of customer policies and procedures. Facilitate elimination of causes for particular deductions
  • Accurately develop sales and budget forecasts to ensure efficient planning
  • Keep team leader informed on status of plans and programs, changing conditions, requirements of marketplace, competitive activity, issues and accomplishments that may affect sales results
  • Serve as coach and contribute to achievement of business and personal objectives by seeking and responding to performance and developmental feedback. Initiate personal development activities to enhance functional effectiveness. Incorporate activities and events with operating practices
  • Practice and promote safe work habits and operations of company equipment
  • Accurately, clearly, concisely and effectively communicate in prompt timely manner with various levels of workers
56

Sales Team Leader Resume Examples & Samples

  • Bachelors Degree (Advantageous)
  • Minimum of 5 years’ experience in sales management role within the designated sector/industry
  • G4S Sales and Marketing Policy and procedures
  • G4S Integrated Security Solutions
  • Persuasiveness/Sales Ability
57

Sales Team Leader, Partner / Channel Sales Resume Examples & Samples

  • Analyze territory data using in-depth knowledge of PAM objectives
  • Implement strategic policies to select methods, techniques, and evaluation criteria for obtaining PAM results
  • Implements strategic policies and direction to partnership business planning to achieve set objectives
  • Develop C-level relationships with managed partners in assigned PAM group
  • Interacts with Senior Sales Leadership and executives in meetings representing partner sales to manage cross functional business objectives and territory partners
  • Champion rules of engagement with sales to ensure partner, Citrix & customer success
  • Manages insight into named partners’ business and technical service capability, financial results, and investment in selling Citrix products and services
  • Responsible for the professional development of all PAM team members
  • Representation and presentations at partner events in territory
  • Maximize ROI from marketing activities planned by his/her PAM Managers
  • Strong ability to build and leverage C-level relationships with partners as well as internal area managers, field sales, SEs, inside sales and marketing teams
  • Sound partner business acumen
  • Outstanding communication skills – written, oral and facilitation
  • Experience in pipeline building with partners including planning, gaining senior sponsorship, delivering training, sales coaching and timely execution/follow-up
  • Be a key contributor and leader with Citrix sales leadership teams
  • Demonstrated track record of recruiting, training, coaching, motivating and retaining a successful group of partners
  • Strong understanding and proficiency with Citrix internal processes and tools as well as working level understanding of product, licensing and partner programs
  • Able to empathize with, articulate and understand the business strategy from the channel partner business owner's perspective as well as Citrix's solution strategy, and teach PAM’s these concepts
  • Strong level of business acumen, in order to have “business discussions with business people
  • 8-10 years’ experience in high tech environment with direct or indirect sales
  • 3-5 years managing a direct team
  • Demonstrated track record of success overachieving targets and driving customer technology adoption
  • Experience building partner relationships and practices
  • Strong understanding of partner ecosystems and partner economics
  • Management experience and ability to influence and coach a team of sellers for positive results
  • Fluent/Bilingual in French and English is required for this position
58

Sales Team Leader Resume Examples & Samples

  • Assist the Shopkeeper to meet or exceed Department FY sales goals and objectives through sales steering and staff scheduling
  • Execute action plan and implement the commercial calendar focuses for your business area to support the business plan and commercial goals
  • Assist the Shopkeeper in all operations of the business area
  • Impact Voice by supporting the development and coaching of sales coworkers to ensure they meet the expectations outlined in their key tasks
  • Maintain sales area in "shape as new" - consistently clean, organized, and meeting IKEA commercial review standards
  • Utilize In-store Logistics the IKEA Way in sales activities and adhere to inventory control procedures
  • Meet the needs of our co-workers and customers with flexible and efficient department schedules
  • Attract, develop, and inspire co-workers by realizing the human resource idea to become the best retailer to work for
  • Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
  • Maintain a clean, organized work area following waste management guidelines
  • Contribute as a member of Sales Management team and lead your co-workers
  • Good leadership abilities and communication skills
  • Merchandising skills
59

Sales Team Leader Senior Manager Resume Examples & Samples

  • Build SITA's sales pipeline for future growth, in cooperation with Geo Business Management & VP Sales
  • Build strong relationship with industry associations like IATA, ACI, CANSO, AACO, AAPA, CAPA, KPMG, FIA, Deloitte etc
  • 5+ years experience, preferably within ATI or equivalent sector or market
  • Proven successful experience in Business development and sales for large turn over
  • Sales of complex and large deals, including financial structuring, negotiations and closing
  • Managing people and leading cross-cultural teams in various locations
  • Customer service experience when dealing with medium to large accounts
  • Large experience in managing sales for medium to large accounts
  • Experience in facilitating, participating and driving account development plans
  • Experience in building client relationship at CXOs and/or Senior Management level
  • Preferred experience in IT consulting, technology and/or outsourcing solutions oriented environment with global technology consulting and system integrators
  • Able to deliver specific metrics related to sales (contract signature), delivery excellence (contract P&L), team development? (right people to grow the business), and customer loyalty (NPS generating new and repeatable business)
  • Very familiar with business models of client's competitors and each competitor's strengths and weaknesses
  • Excellent understanding of the Client's business needs and how offerings complement each other to create a winning value proposition to address them. Redundant with below bullet point?
  • Demonstrates ability to formulate alternative solutions using SITA' broad range of capabilities to address client issues
  • Expert in Account Plan methodology and Account Plan management
  • Proactively leads collaborative activities to identify resource and investment needs
  • Academic Qualifications or equivalent business professional experience
60

Inside Sales Team Leader Resume Examples & Samples

  • To supervise day to day activities of the Inside Sales Team, ensuring a proactive & effective delivery service to all levels of internal and external customers
  • To lead and optimise the efficiency of the team to meet business objectives
  • Set the standard for best commercial practice and business excellence through the implementation of policies and continuous improvement programmes
  • To ensure that current procedures for sales orders are met/exceeded; these include forecasting, budgeting, inbound or outbound order processing and progression, metal management, financial, risk management, compliance with all legal and regulatory standards & policies (including ABC, Dual Use, & H & S) in order to maximise customer satisfaction and safeguard the Company from risk
  • To evaluate & report the team’s working efficiencies e.g. resource allocation, service improvements and KPI measurements
  • To develop existing team members to improve their performance to deliver front line customer service
  • To monitor customer & business changing needs and implement recommendations for improvement to the satisfaction of internal and external customers
  • To take ownership of some key customer relationships
  • Ability to prioritise workload of self and team, in a fast-paced, dynamic environment
  • Excellent numeracy ability and attention to detail
  • Ability to motivate, mentor, coach and lead the Inside Sales team
  • 3rd June 2017
61

Sales Team Leader Resume Examples & Samples

  • Lead a team to deliver exceptional experiences coupled with a strong close rate
  • Drive strong performance utilising Client and Concentrix coaching models by ensuring all Specialists understand the importance of their Quality results to improve C-Sat and Close Rate
  • Ensure all Specialists know their KPIs and what is expected of them in their role at all times
  • Identify and close the gaps in process, training and overall communication
  • Work with fellow Management and Coaching Team to attend Client calls related to department and then provide feedback to Specialists
  • Manage day-to-day HR responsibilities associated with a team of Chat agents including: payroll, attendance tracking, communication and adherence to HR policies – specifically the Code of Conduct
  • At least 6-12 months management experience within Concentrix
  • Ability to work as part of a team and to liaise with a variety of departments internally and externally
62

Sales Team Leader Resume Examples & Samples

  • Assist in meeting or exceeding fiscal year sales goals and related P&L objectives i.e. GM, mix, LP budget, sales staff costs, hours productivity
  • Assist in developing annual action plan and commercial calendar for your Business Area to execute Business Plan and Commercial goals
  • Meet Commercial Review standards in partnership with Logistics and Comm In through implementation of the IKEA concept in your business area
  • Optimize sales and profitability and impact CSI results through range presentation of priorities, low price profile and unique offer
  • Positively impact Voice results and sales goals through the hiring and development of sales co-workers who will be able to meet the expectations of their Key Tasks
  • Provide visitors with a positive shopping experience by ensuring customer convenience standards in sales areas are met or exceeded
  • Attract, develop, and inspire Co-workers by realizing the Human Resource Idea to become the best retailer to work for
  • Create an environment where the IKEA Culture is a strong and living reality that embraces the diversity of Co-workers and customers
  • Contribute as a member of the Sales Management team and lead your sales team
  • Proven leadership abilities and an ability to share your knowledge and learning
  • Excellent communication skills, strategic, analytical and tactical abilities
  • Strong interest and knowledge of home furnishings and an ability to quickly develop in-depth knowledge of local market business conditions and competitive environment
  • Highly developed merchandising and sales steering knowledge
63

Sales Team Leader, Amazon Marketplace Resume Examples & Samples

  • 7+ years of successful enterprise class sales and management experience, preferably for a brand (or multiple brand) in the Fashion eCommerce industry
  • Experienced manager with proven ability to hire and develop the best
  • Candidates must have superior written communication and presentation skills, as well as an ability to thrive in an ambiguous environment
  • Ability to dive deep and analyze team performance showing impactful results with data
64

Contact Center Phone Sales Team Leader Resume Examples & Samples

  • Supervise employees and work of sales team with day to day operations, including evaluations, counseling's, attendance and work schedules
  • Ensure policy compliance with all state insurance regulations
  • Ensure employee paperwork is filled out accurately & completely
  • Assist customer service representatives with job tasks as required
  • Respond to all inquiry telephone calls as necessary
  • Prepare and submit assigned reports
  • Perform training of new employees
  • Problem solving, analysis, and ability to resolve questionable inquiries
  • Perform data changes as required
  • High School diploma or the equivalent
  • Property/Casualty (220-Florida) insurance license required within 1 year of hire
  • 2-3 years of insurance knowledge preferred
  • 1 year of computer experience
65

Front Desk Sales Team Leader Resume Examples & Samples

  • Demonstrate optimal levels of professionalism during work hours
  • Embody our core values of Gratitude, Optimism, Empathy, Consistency, and Excellence to provide a best-in-class service experience to members and guests
  • Answer telephones promptly and schedule appointments appropriately
  • Understand massage modalities and massage therapists specialties to schedule guests with the most appropriate Massage Therapist
  • Stand to greet all members/guests by name and make them feel welcome
  • Check members/guests in as soon as they arrive
  • Communicate member/guest massage and facial needs to Massage Therapists/Estheticians
  • Spend time with new guests to learn their massage/facial needs
  • Properly orient new guests, and ensure that their specific massage and/or facial needs are communicated to the Massage Therapist/Esthetician
  • Effectively and accurately present the Wellness Agreement to all first-time guests and non-members
  • Check members out, pre-book their next appointment, suggest gift cards and retail items regularly
  • Handle member/guest questions, concerns, and compliments, and apprise manager of situations
  • Keep the location clean and well organized, including the lobby, Tranquility Room, restrooms, front desk area, etc
  • Reengage inactive members
  • Stay up-to-date on promotions and retail products
  • Support team goals. Create and maintain positive relationships with team members
  • Mix custom essential oil lotion for AromaTherapy sessions
  • Assist with administrative duties, which may include but are not limited to:      
  • Keeping the front doors clean and free of finger prints
  • Pulling and filing member/guest files
  • Emptying trash cans
  • Checking restrooms for supplies and cleanliness
  • Keeping water and cups well-supplied
  • Making appointment confirmation calls
  • Creating new member folders
  • Keeping lobby stocked with gratuity envelopes, mints, brochures, etc
  • Stocking linens and changing out lined bags
  • Washing and drying face cradles
  • Vacuuming, mopping, and deep cleaning daily and/or as needed
  • Be able to prioritize and perform multiple tasks
66

Inside Sales Team Leader Resume Examples & Samples

  • Supervises assigned team of Inside Sales / Sales Support Specialists, and as required coaches, trains
  • Ensures Inside Sales / Sales Support Specialists teams have the required product, sales, service and business systems training necessary to perform their job responsibilities
  • Outline key initiatives and goals for the team members on a yearly basis and ensure that each employee is working in support of the targeted results
  • Overall general and application knowledge of all Industrial product lines and service offerings.Examples include knowledge of where products are built or sourced within the MT world-wide organization; fundamental knowledge of product performance and typical applications; knowledge of manufacturing or assembly differences within product lines (i.e. concrete verses steel deck truck scales, stainless verses mild steel floor scales, flexmount verses centerlign weigh modules, etc.); familiarity with third-party suppliers to Mettler Toledo; and familiarity with the construction process as it relates to the installation and application of certain Mettler Toledo products
  • In-depth knowledge of internal systems applications relating to Industrial service, including but not limited to SAP
  • Responsible for managing the support activities for an assigned group of Field Sales Representatives and end-users by providing the appropriate level of support for product inquiries, order review, order status, shipping dates, tracking information, credit/invoicing issues, equipment returns, and problem resolution
  • Provide monthly reporting to Inside Sales Manager on KPI performance by IS Reps
  • Calculate quarterly commission payment sheet for IS team
  • Act as key group contact with our Contract, Customer Service, Scheduling and Invoicing teams
  • Notify RSM regarding key issues that need to be resolved for the team
  • Provide complete service contract solutions for commercial and applied product inquiries in accordance with the Industrial Inside Sales Guidelines; includes recommending the appropriate product to meet the customer’s specifications, preparing formal quotations and closing the transactional sale
  • Responsible for assisting the US Field Sales Organization with the sales process through activities which include, but are not limited to, general correspondence with customers, quoting assistance, completion of sales contracts
  • Responsible for the qualification of sales leads which includes contacting potential and existing customers to define and clarify the specific details of the sales opportunity and capturing and maintaining the customer data and requirements in the SAP data base
  • Insure all transactions are accomplished in accordance with the appropriate Sarbanes – Oxley guidelines
  • Responsible for answering customer inquiries in a professional manner and within established time frames
  • Provide service quotes to customers as required, and assist the field sales representatives with service quotes as required
  • Act as first point of contact for customers when field sales representatives are absent
67

Service to Sales Team Leader Resume Examples & Samples

  • Ensure the Service Concierge is adequately covering the service drive, greeting every customer and making the correct offer based on customer account information
  • Ensure the Service Concierge accurately logs notes from customer conversations, and correctly transfers leads to CRM
  • Contact every new lead in a timely manner and present a full set of information including offer to buy their existing vehicle and upgrade offer
  • Generate a pipeline of prospects for follow up when a sale does not occur
  • Build and maintain knowledge of product information, dealership/department processes, and keep current with certifications and licenses
  • Contact 100% of new service drive leads before RO closes
  • Maintain a monthly closing rate at or above 15% (175 leads = 26+ sold units)
  • Full time, base plus commission
  • Benefits include health, 401K & employee stock purchase plan
  • Coffee included, but only for closers
  • Time Management – manage one’s own time without daily direct supervision
  • Proficient in basic computer skills, including but not limited to typing, Microsoft Outlook email and internet browser navigation
  • Must have a pleasant, professional demeanor in every customer interaction and polished appearance
  • Must be a quick learner, able to multi-task and consistently complete the daily process
  • Must be self-motivated and comfortable generating your own opportunities to do business
  • Physical Demands: moderate standing and/or walking (50%), moderate sitting (50%), minimal kneeling/crouching, moderate reaching with hands and arms, maximum talking/listening, minimal lifting over 25lbs
  • Working Conditions: Moderate noise, indoor/outdoor office environment, and considerable use of telephone, computer and other office equipment
  • Accompanying customers on vehicle demonstrations, driving and riding as passenger
68

SNP Sales Team Leader Resume Examples & Samples

  • A marketing database is used to capture data vital to the progress of a SNP sale. After leads are entered, any contact notes, updates, reminders, closes, etc. that is part of the sale, should be entered by the sales representative the same day to ensure optimumefficiency, effectiveness and follow-up from the initial contact, to the close of the sale
  • Aggressive telemarketing should be conducted to follow-up on leads received including those received from direct mail campaign and assess the needs of the client, qualify,schedule appointments, send benefit information and enroll. Each sales representativeshould average 40 outbound calls per day
  • Carrying out department projects and corporate goals
  • Coordinate department staff with SNP Sales projects
  • Develop and coordinate marketing schedules, prioritize services areas for staff to market and organizes territories
  • Drives the Sales Department to reach year-end goals. Monitors daily activities of the sales staff; assess staff performances and performs operational sales activities, has input in hiring and termination actions; provides preliminary performance assessments to Director of SNP Sales and Marketing
  • Maintain SNP marketing database
  • Partial input into the budget
  • Participate in weekly meetings with Member Services, Provider Relations and CommunityRelations staff, as needed, to ensure optimum efficiency and effectiveness throughout theSales Department. Participate in weekly meetings with the Director of SNP Sales andMarketing
  • Participates effectively as a leader by distribution of information and marketing opportunities among staff. Ensure, through Alternative Site Development, thatadvertisement and promotion activities enhance managed care concept to target market segment
  • Represents company interest in related meetings. Develops relations with Department ofPublic Welfare Administrative staff, Provider Relations, Health Department, Job Programs, etc. in order to expand sales potential
  • An associates degree, a bachelors degree preferable in Marketing, Public Relations or Communications, or Social Work
  • Four years of experience in marketing, with direct experience in the SNP market. A core curriculum in organizational communication would be beneficial
  • Well versed in contemporary marketing strategies, conducive to different ethnic groups
  • Health and Accident Insurance License
  • Excellent verbal and written communications skills as demonstrated by past work experience
  • Must own automobile registered and insured in Pennsylvania. Valid PA drivers license
69

Men s Sales Team Leader Resume Examples & Samples

  • Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
  • Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility
  • Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor
  • Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures
  • Minimizes loss by implementing, monitoring and tracking all loss prevention activities
  • Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility
  • Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets
  • Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency
  • Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture
  • Guides and trains team members on basic core and seasonal product knowledge
  • Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty
  • Understand customer expectations and coaches team to meet or exceed them at all times
  • Actively supervises and coordinates team to ensure all customers receive the highest level of service
  • Actively collaborates and shares best practices to drive store team performance
  • Supports the recruitment, onboarding, training and development of the store team
  • Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance
  • Skilled in operating personal computers, POS systems, and various software packages including MS office
  • Is thorough and detail oriented in maintaining a clean and organized cash environment
  • Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
  • Demonstrates flexibility in supporting sales floors team when there are no customers to serve at the cash wrap
  • Ability to understand and carry out oral and/or written instructions and request clarification if needed
  • Demonstrates an inspirational attitude that contributes to a positive team environment
  • Well-developed ability to speak, read, write, and comprehend English
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate
  • Minimum twelve months experience working in a sports/fashion customer & commercial focused retail environment
  • Advanced selling experience and solid product, retail and industry understanding as well as supervisory experience
  • Must be available for flexible scheduling throughout the week including nights and weekends
  • Bilingual in French, German, Mandarin, and/or Cantonese is a plus