Sales Team Leader Job Description

Sales Team Leader Job Description

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Sales team leader provides a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store, while ensuring the team is customer-centric.

Sales Team Leader Duties & Responsibilities

To write an effective sales team leader job description, begin by listing detailed duties, responsibilities and expectations. We have included sales team leader job description templates that you can modify and use.

Sample responsibilities for this position include:

Managing and supporting the “tail” of centres within WBL Sales
Give clear, challenging objectives and targets for your team
Meet and where possible exceed all company and individual financial targets
Regularly listen to calls and provide telephone coaching with the support of the Sales Development coach, ensuring the team are reaching their coaching targets
Produce when required team stats on conversion calls, revenue and where applicable take action to improve any areas of concern
Work with management team to reduce errors and take appropriate action where necessary
Responsibility for supplying the Sales team with all necessary information in connection with any changes
Close liaison with Product Managers to ensure that a full briefing is given before the issue of any major change correspondence is sent
Ensure team are clear on all Marketing activity and have received the relevant training prior to launch
Ensure team maximise on every sales opportunity to increase revenue and profit on each booking

Sales Team Leader Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Sales Team Leader

List any licenses or certifications required by the position: NYSC, PHR, SPHR

Education for Sales Team Leader

Typically a job would require a certain level of education.

Employers hiring for the sales team leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Associates, Education, Marketing, Engineering, Finance, Business/Administration, MBA, Management, General Education

Skills for Sales Team Leader

Desired skills for sales team leader include:

Retail KPIs to make commercial decisions that drive achievement of established sales targets
Financial practices
General bank policies
Programs and procedures
Home furnishings
Fashion and pop culture
Banking products and services desired Sales and Service Management Experience
Banking
IKEA principles and values and a desire to “live the values Capabilities/Motivation:
IKEA product range

Desired experience for sales team leader includes:

Produce monthly bonus results and where applicable take action to improve any areas of concern
Ensure customer complaints are resolved satisfactorily
Collating errors made by team, report these to line manager and training department
Authorise all annual leave and overtime requests, sick forms and ensure these are passed to HR for monthly payroll
Action the teams' monthly payroll
Cover in the Sales Managers absence

Sales Team Leader Examples

1

Sales Team Leader Job Description

Job Description Example
Our innovative and growing company is looking for a sales team leader. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sales team leader
  • Supervising the day-to-day activities of assigned staff involved in prospecting and building relationships with current clients in order to sell additional conferencing services
  • Coach and develop subordinates to achieve quality performance, setting priorities and attaining career development goals
  • Work with internal sales staff to determine the most effective campaigns for a geographic area
  • Utilize recorded customer contact session to provide ongoing training for staff members
  • Identify opportunities to strengthen client relationships and encourage staff to up-sell products and services
  • Develop scripts for staff to use in the sales of conferencing products emphasizing up selling, increased billing and highlighting and new products or services
  • To work closely with all members of the sales team and drive delivery of the annual sales target which is a combined number across the internal and field sales team
  • Working closely with the Internal Sales Team Leader, to accurately forecast sales performance for each territory and report on progress against sales plans and objectives
  • To develop and implement sales plans across 3rd party products and other SIMS modules as agreed
  • To build and maintain a high level of educational and commercial credibility by keeping up-to-date with the latest developments in educational policy and market influences
Qualifications for sales team leader
  • This position includes periods of telephone-intensive work and may require sitting for long periods of time
  • All prospective employees must pass a background check
  • Work with the wider sales management team and key colleagues to maintain a team approach with unified objectives and strategies
  • Ensure the sales team continually develop and improve their knowledge, skills and behaviours to help maximise their performance
  • Set clear, measurable and achievable targets and objectives, monitor performance and take corrective action where necessary to ensure the field sales team meets target in each main solution area
  • Monitor Sales agents performance, skills, capabilities, product knowledge, cost analysis/transaction analysis for staffs and ensure a sales focused mentality within all the staff
2

Sales Team Leader Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of sales team leader. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales team leader
  • Monitor time lines to ensure decisions are made within a 1 day window to meet Service levels
  • Additional duties as assigned or needed to meet expectations of our customers
  • Report daily volume
  • Supervisory responsibilities for all Loan Analysts
  • Responsible for production and activity reports for the team
  • To ensure that current procedures for sales orders are met/exceeded
  • To evaluate & report the team’s working efficiencies resource allocation, service improvements and KPI measurements
  • Ability to drive team goals and communicate with a globally diverse team
  • Report on status of team performance
  • Recruit and train Client Support Engineers
Qualifications for sales team leader
  • Ability to work under pressure both independently and as part of a team
  • Liaise with the Homes and Communities Agency, Local Authorities, Help to Buy Agents, lenders and other public and private sector partners to ensure that the corporate objectives identified in the Strategic Plan are met and that the Group’s reputation as an expert provider in this sector is maintained
  • Assist the Group's development teams and the Home Ownership Manager with the financial appraisal of new schemes, providing information on affordability and sales values and preparation of marketing reports for Executive Appraisal Panel/Directors
  • Attend shows, events and other meetings across the region including daytime, evening and weekend external events as required (time off in lieu will be offered)
  • Manage the team to ensure that Sales are completed as soon as possible after handover, targets are met and that void times are minimised
  • Shape the future of the business
3

Sales Team Leader Job Description

Job Description Example
Our innovative and growing company is looking for a sales team leader. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales team leader
  • Ensure compliance, collaborate and administrate Production Orders (RCs)
  • Ensure compliance, collaborate and administrate Service Orders (NRC)
  • Ensure compliance and collaborate on Customer Procurement Plans
  • Define and update the Demand Plan in coordination with Program Managers
  • Manage invoices
  • Monitor the status of payments in coordination with Finance
  • Ensure interface between Program, Production / Logistics, Quality, Credit Management
  • Ensuring the interface with the Customer
  • Manage 0h Returns in FAL and support their follow-up
  • Manage the parts supply to the FAL
Qualifications for sales team leader
  • Manage budgets as assigned
  • Provide input for communication and advertising budgets related to new products, services and projects
  • Engage agencies and other external resources to meet sales goals
  • Provide leadership, coaching, development and performance management to direct reports
  • Bachelor’s degree in Marketing, Communication, Advertising or similar
  • Five years of experience in marketing, communication or advertising
4

Sales Team Leader Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of sales team leader. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for sales team leader
  • Foster teamwork and a culture that accepts and responds rapidly to change, being action oriented
  • Successfully hire, train, manage, and develop staff to ensure business needs are met and superior customer service is achieved
  • Assign work and allocate resources appropriately and as needed
  • Ensure productivity, quality, service metrics and service level agreements are in place to drive continuous improvement
  • Develop close working relationships with other members of the business area management team
  • Work with leaders to make improvements as needed
  • Serve on projects as applicable
  • Supervises a group of Inside Sales Representatives responsible for contacting customers via telephone for the purpose of selling products, services, and supplies or demand generation, to achieve unit goals and/or Sales Representatives responsible for managing incoming customer calls and orders
  • Responsible for the supervision of sales related activities and resources needed to facilitate the day-to-day efforts of the department and to achieve the business plan
  • Applies subject matter knowledge to solve moderately complex issues with established guidelines
Qualifications for sales team leader
  • Ability to lead and work as part of a team and provide clear direction to Sales Valets
  • Excellent organizational and communication skills, flexible attitude
  • Demonstrated leadership and administrative skills
  • Ability to coach and mentor Sales Valets
  • Knowledge of GMA products preferred
  • Should be autonomous in the work
5

Sales Team Leader Job Description

Job Description Example
Our innovative and growing company is looking for a sales team leader. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales team leader
  • To develop, implement and report on sales plans across 3rd party products and other SIMS modules as agreed
  • To build and maintain a high level of educational and commercial credibility by keeping up-to-date with the latest development in educational policy and market influences
  • Monitor performance against pre-agreed criteria and take corrective action where necessary to ensure the field sales team meets their revenue target
  • Working closely as part of the sales management team to build effective interfaces with the rest of the Company
  • Maintaining/implementing processes to support best practice
  • Identifying and reviewing relevant KPIs to improve the productivity of all team members
  • Improving the effectiveness of all chosen engagement models
  • Identifying opportunities to reduce cost/improve return on investment in the sales function
  • Recruit high calibre sales staff capable of developing their knowledge and skills to sell the full portfolio of SIMS product and service propositions effectively
  • Provide an on-going programme of training and practical skills workshops
Qualifications for sales team leader
  • Responsibility and Accountability- you are able to supervise sales process and customer experience and feel accountable for the results
  • Customer oriented- you will lead and coach the team to ensure 100% customer satisfaction is achieved and you are trying to exceed expectations where possible
  • Result oriented- responsible for meeting all sales and customer related targets
  • Performance management- you will be responsible to enhance team's commitment to the organisation
  • Time management- you have the ability to plan and effectively manage all the tasks in order to achieve goals
  • 2 or more years of proven experience in leading, mentoring, developing and or influencing high performance teams

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