Process Excellence Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the process excellence job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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MJ
M Jacobs
Maryjane
Jacobs
2500 Johnston Mall
San Francisco
CA
2500 Johnston Mall
San Francisco
CA
Experience Experience
08/2016 – present
Dallas, TX
Senior Manager, Process Excellence
Dallas, TX
Senior Manager, Process Excellence
08/2016 – present
Dallas, TX
Senior Manager, Process Excellence
08/2016 – present
  • Will work with leadership team and service provider(s) to provide process insights and analytics to improve global processes
  • Delivering process performance improvements around quality, product supply, and cost
  • Lead global process improvement initiatives in conjunction with RBC Business Partners, CRE Team and Service provider(s) to deliver efficiencies and benefits
  • Create sustained business improvement results through the application of JJPS
  • Continuous review and audit of CRE and Service provider processes to ensure compliance, highlight gaps and opportunities for improvement
  • Develop, improve, optimize and document processes, while supporting CRE service lines to ensure optimal services to be delivered to internal customers
  • Responsible for creating and maintaining the short term and long term, strategic plan in collaboration to the strategy development and deployment organization
08/2011 – 02/2016
Phoenix, AZ
Process Excellence Lead
Phoenix, AZ
Process Excellence Lead
08/2011 – 02/2016
Phoenix, AZ
Process Excellence Lead
08/2011 – 02/2016
  • Deliver complex re-engineering and simplification / standardization / optimization of identified global cross-functional processes resulting in a significant return on investment for VMware
  • Coordinate work effort in partnership with a team of local or remote SMEs (functional / operations) and Lean Six Sigma trained resources to support the delivery of projects
  • Actively participate and contribute to the development of a metrics driven culture across the function using production management tools and techniques
  • Active participation in development of Process Excellence Community and culture through active involvement in a variety of workshops, forums and training sessions related to Lean Six Sigma and other Process Excellence concepts and practices
  • Play the role of a change agent to help institutionalize Lean Six Sigma across the organization, constantly seeking, sharing & implementing best practices
  • Deliver training on process optimization concepts, Lean & Six Sigma (basic and advanced) including yellow and /or green belt training
  • Collaborate with internal process re-engineering teams to ensure commonality of approach, methods and tools and consistency of advice and solutions; Coach project teams on effective usage of process optimization concepts, Lean & Six Sigma and achievement of tangible business results
09/2004 – 03/2011
San Francisco, CA
Process Excellence Manager
San Francisco, CA
Process Excellence Manager
09/2004 – 03/2011
San Francisco, CA
Process Excellence Manager
09/2004 – 03/2011
  • Sets up or participates in continuous improvement teams related to establishing a process or process improvement
  • Work closely with the business and Risk Management to assess risk and develop controls and mitigation strategies for risk areas
  • Provide advice on Mid-Tier opportunities in developing transformational business cases
  • Lead the development of current and future Mid-Tier governance, processes using flowcharts/process maps, and detailed procedures recommending process changes to enhance operational excellence
  • Play a key role to help unleash the most diverse, inclusive and talented team through effectively exhibiting NIKE’s Lead, Coach, Drive and Inspire capabilities
  • Operationalize the integration of Mid-Tier process changes into the business and technology practices/CoEs; establishing and maintaining high quality of procedures and controls, and best practices
  • Define and drive the execution of standard operating procedures, best practices, including standardization and centralization, within the end to end supply chain accounting team and Global Controlling’s Community of Excellence
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Texas A&M University
Bachelor’s Degree in Engineering
Skills Skills
  • Strong process knowledge, analytical, research and people management skills; focus on process, results and details
  • Strong computer skills – Microsoft Office, Visio. Working knowledge and demonstrate ability in project management
  • Ability to build effective collaborative/partnering relationships
  • Strong influencing and communication skills
  • Ability to translate business vision and strategy into operational excellence projects
  • Change agent capable of influencing without direct authority
  • Strong generalist with leadership experience in multiple domains of a supply chain organization
  • Excellent organisational skills
  • Ability to work under pressure
  • Strong project management, change management and leadership skills
Create a Resume
1

Regional Lead Process Excellence Resume Examples & Samples

  • Further improve the effectiveness and efficiency of UBS' banking and operating model
  • Reduce the complexity of UBS product offering
  • Build more efficient and reliable processes through increased automation
  • Improve the management of UBS' value chain
  • Contribute to building a comprehensive diagnostic
  • Consolidate findings from change agents to define the "value at stake" and "the big picture"
  • Coach department managers on the overarching UBS change story
  • Design the future state of the organization
  • Ensure a consistent approach in design leveraging UBS best practices
  • Identify transformational levers beyond PEX (e.g. automation, offshoring, outsourcing)
  • Align stakeholders towards ambition levels
  • Ensure sustainable implementation
  • Demonstrate transformational impact
  • Coach line managers on their new role model as Lean managers to boost a cultural change towards continuous improvement
  • Facilitate performance dialogues for department managers across the reporting cascade
  • Previous line and / or project leadership experience
  • Comprehensive change/lean management experience
  • Lean Expert and/or Lean Six Sigma certification
  • Fluency in English both oral and written
2

Lean Change Agent Process Excellence Center of Expertise Resume Examples & Samples

  • Enhance the flexibility and agility of the UBS organization overall
  • Assess current state conditions in order to identify pain points and root causes of inefficiencies
  • Design the future operational state by streamlining processes, setting KPIs and defining new ways of working
  • Ensure sustainability of solution implementation to help deliver lasting change
  • Support cultural change towards a continuous improvement mindset
  • Coach line managers and team members on tools and methods for improving efficiency and effectiveness and deploying future state processes
  • Good understanding of operational processes
  • Basic process optimisation experience (Lean and/or Six Sigma knowledge and skills are a plus)
3

Process Excellence Resume Examples & Samples

  • Further improve the effectiveness and efficiency of UBS' process model
  • Deliver measurable productivity improvements
  • Embed a culture of process improvement across all levels, functions and regions of the bank
  • Build more efficient and reliable processes through increased STP-rates
  • Ensure consistent priorities and application of workflow techniques by applying a firm-wide UBS-adopted Lean methodology, including Team-by-Team and Value Stream Optimization (The UBS PEX Way)
  • Leads PEX programs (portfolio of waves / projects) to deliver quantifiable effectiveness and efficiency benefits. Supporting collaboration and integration with group-wide Process Excellence (PEX) initiatives
  • Challenges and supports Program Manager throughout the deployment
  • Engage functional/ regional senior leadership to drive the adoption of the UBS PEX Way. Ensure stakeholders actively sponsor pipeline definition activities and project portfolio management; accelerate / break down barriers where required (hands-on)
  • Provide thought leadership relating to the UBS PEX Way toolset, methodologies, and in the development and roll-out of training strategies, and be lead facilitator for training sessions to build PEX capability where required
  • Specifically, coach/develop Change Leaders ("Black Belts") in The UBS PEX Way tool application and project delivery
  • Lean Sigma Master Black Belt (or certified Black Belt who is ready for an MBB role) – working knowledge of "Lean 5 Lenses" an advantage
  • Demonstrated success in global improvement project execution and leadership of performance improvement programs in global organizations
  • Experience and passion for Process / Continuous Improvement and the necessary gravitas to be credible with senior management (globally, regionally and functionally) and with process redesign, including conducting workshops and interviews
  • Fluency in English both oral and written – other relevant languages an advantage. Strong presentation, networking and influencing skills
  • Line and/or leadership experience and ability to travel at least 25%
4

Process Excellence Resume Examples & Samples

  • Actively manage PEX improvement initiatives/projects, drawing on practical experience, industry best practice and knowledge
  • Delivers to key milestones within the deployment's roadmap
  • Challenges department heads during Diagnose and Design and supports during Plan and Implement
  • Deliver quantifiable effectiveness and efficiency benefits
  • Regularly update functional/ regional stakeholders to ensure project delivery
  • Ensure that benefits are captured and reported
  • Leads, coaches and develops project team members ("Change Agents") in PEX tool application and project delivery
  • Certified Lean Sigma Black Belt required – working knowledge of "Lean 5 Lenses" an advantage
  • In-depth knowledge of Finance processes within a global Banking or Financial Services environment, Chartered or Certified Public Accountancy a plus
  • Fluency in English both oral and written – other relevant languages an advantage
  • Minimum of 5 years of project management or line experience
  • Full-time role, with the ability to travel globally as needed, up to 25%
5

Regional Process Excellence Leader Resume Examples & Samples

  • Building sustainable and strong links to regional key stakeholders and other business leaders from various functions and Business Divisions to become our internal trusted business advisor
  • Recruiting local / regional PEX talents and professionals in order to support all ongoing and planned Lean transformations
  • Managing and developing regional PEX teams, including half-year and full-year performance reviews
  • Leading the structuring and setting-up PEX communications and learning events to ensure sharing and roll-out of best practices
  • Acting as a role model and coaching Delivery Leads on establishing continuous improvement based on the UBS PEX Way
  • Supporting identification, formulation and implementation of improvement potentials tying into global improvement initiatives
6

Six Sigma Process Excellence Principal Resume Examples & Samples

  • Provide leadership in using business metrics to identify opportunities for improvement and then lead or consult on identified improvements through all stages of the basic Six Sigma process (DMAIC) across various areas of the organization
  • Document via flowcharting existing processes, identify fail points and develop solutions
  • Research possible solutions (in cooperation with IT or outside business vendors)
  • Identify or conceptualize process/system improvement
  • Calculate financial cost & benefits; validate results with process owners
  • Lead process improvement approval process
  • Develop improvement effort timelines, key mileposts and resource needs
  • Determine improvement exit points
  • Manage process improvement implementation, escalations, cost, scope and dashboards
  • Provide coaching support to organization’s managers to support their improvement efforts
  • Lead projects and provide mentoring and coaching to Green Belts working on improvement projects
  • Experienced Six Sigma Black Belt, or in progress certification required
  • 4 years of business experience in a service, financial or manufacturing environment
  • Bachelors degree required; Masters degree preferred
  • Self-directed team player with the ability to manage multiple active improvements
  • Pro-active, process driven, with a strong focus on understanding and exceeding the expectations of the customer
  • Must be a results oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions
  • Ability to quantify impact to process metrics and financials
  • Ability to develop creative solutions to problem solving
  • Able to express information through strong verbal and written communications
  • Must be skilled in the use of Microsoft suites of office products, specifically MS Project and Visio
  • Enthusiastic, energetic, and highly driven
7

Business Process Excellence Manager Resume Examples & Samples

  • Overall responsibility for process review of operations and systems
  • Enhance business processes to reduce costs and increase efficiency
  • Ensure operational efficiency by assessing the performance of key processes and driving improvement initiatives
  • Ensure SAP and other financial systems are being used effectively to maximise business's strategic and operational goals
  • Ensure enhancements to SAP and applications systems
  • Ensure an effective data maintenance strategy
  • Development of process & systems training and change management programs
  • Develop and implement new models with divisional management teams and Internal Audit
8

Process Excellence Director Resume Examples & Samples

  • Provide thought leadership in driving a Business Process Transformation across the organization
  • Partner with designated business groups to identify and drive key process excellence initiatives delivering tangible business results
  • Provide (Green Belt / Black Belt level) training and coaching to project teams on process excellence concepts, Lean & Six Sigma
  • Work as a change agent in institutionalizing a process excellence mindset across the organization, constantly seeking, sharing & implementing best practices
  • Over 15 years of leadership experience driving process excellence initiatives with demonstrable business results
  • Expertise in process excellence disciplines / techniques including Lean & Six Sigma
  • Strong bias for execution and results
  • Ability to lead and partner across functions and teams
  • Solid Program Management and Change Management skills
  • Experience with the usage of Statistical Software tools (Minitab, SPSS) is desirable
  • Extensive experience in the high technology / software industry would be a plus
9

Process Excellence Manager Resume Examples & Samples

  • 5+ years professional experience implementing Lean Six Sigma principles in a highly dynamic environment
  • Fluent in technology and strong knowledge of software development methodologies/techniques
  • Six Sigma Black Belt certification preferred
  • Knowledge of Mid-Tier processes
  • Understanding of various software development methodologies e.g., Iterative, Waterfall, Agile etc. (P)
  • Lean Six Sigma concepts and techniques (P)
  • Requirements Analysis and Documentation e.g., Use Case modeling, Reverse Engineering, Prototyping etc. (P)
  • Requirements management e.g., scope and change management, traceability, configuration management etc. (P)
  • Knowledge of requirements documentation and modeling tools (P)
  • Various process methods and methodologies (E)
  • Cost/Benefit Analysis & alternatives identification (P)
  • Communication Skills (E)
  • Presentation Skills (E)
  • Risk Assessment (P)
  • Conflict and issue resolution (P)
  • Business unit’s applications & processes (P)
  • Factors affecting business (P)
  • BU Specific Strategies & Critical Success Factors (P)
  • API Management (D)
  • Relevant technology (P)
  • Visio, MS Excel, PowerPoint (P)
  • IT Standards & Methodologies (P)
  • Talent Management process (recruitment/selection, coaching, mentoring) (D)
10

Senior Manager, Process Excellence Resume Examples & Samples

  • A proven Lean Six Sigma subject matter expert, project team leader, and technical and cultural change agent. Responsible leading, showcasing and spreading the use of the LSS methodology and building a mutual need for transformational change as well as mobilizing commitment for support when facing obstacles
  • Develops and maintains project work plans, including change management (e.g. influencing; removing barriers; etc.), and implementation management for flawless project execution
  • Develops and maintains a planned and prioritized list of initiatives with the business(es) supported aligned to the RBC strategic priorities which drive value to the organization
  • Is the LSS project manager who leads cross functional business teams resolving business issues utilizing the Lean Six Sigma Methodology. The LSS Black belt is responsible to deliver transformational change and meet aggressive process improvement targets that are directly aligned with the RBC strategy. Identifies and breaks down barriers to project progress
  • Develops and maintains strong relationships with Business/Functional/GTO Units. Communicates support needs and engages these groups in support of LSS deployment and project execution
  • Counsels Business/Functional/GTO Unit leaders with respect to LSS methodology, project identification, project prioritization, project selection, candidate selection and project execution
  • Is responsible for project results and the quality of project execution aligned to the LSS methodology
  • Ensures sustainability of results via robust control plans post-project completion. Works with finance and the business to validate and verify results over time
  • Trains, coaches, and mentors Black Belts, Green Belts, and Yellow Belts
  • Validates Green Belt and Black Belt projects
  • Performs methodology process control audits on other LSS projects, recommends corrective action as needed
  • Identifies opportunities for transformational change and engages Project Champions, Business/Functional/GTO Unit leaders and others to evaluate and prioritize those opportunities
  • Executes the DMAIC and DFLSS methodology
  • Define Phase Responsibilities: Identifies processes to improve that are linked directly to RBC strategies. Defines projects, and charters the project team. Identifies stakeholders and conducts stakeholder analysis. Collects Voice of the Client, Business, and Employee. Prepares high level process diagrams and detailed Value Stream Maps. Determines critical processes and identifies decision points in these processes. Prepares the Define Phase storyboard and reports progress to senior management
  • Measure Phase Responsibilities: Defines critical process-related metrics and elaborates decision points and associated decision making. Ensures reliability of measurement systems; ensures process capability and performance CDRs (capability analysis, decision analysis, value stream mapping); explores further sub-modes; assesses the effect of each critical X on each Y (XY matrix); identifies failure modes (Failure Modes and Effects Analysis). Prepares the Measure Phase storyboard and reports progress to senior management
  • Analyze Phase Responsibilities: Analyzes process performance using graphical analysis, inferential statistics (histograms, box plots, multi-vari analysis), and simulation modeling. Understands the nature of critical X’s that control Y’s. Performs root cause analyses and statistical tests (cause and effect diagrams; hypotheses testing). Develops metrics for simulation (regression analysis and process modeling). Prepares the Analyze Phase storyboard and report s progress to senior management
  • Improve Phase Responsibilities: Quantifies the impact of the root cause on process outputs and creates a practical solution that will result in transformational change and dramatic process improvement. Verifies root cause through simulation and statistical tests (process simulation). Verifies root cause through design of experiments (ANOVA). Screens and selects solutions; develops “should be” processes; develops a full implementation plan. Prepares the Improve Phase storyboard and reports progress to senior management
  • Control Phase Responsibilities: Determines necessary actions to improve the process and to optimize and control the inputs necessary to sustain and control the improved performance of the output. Develops a control plan (control charts); monitors the process; performs capability analysis; creates mechanisms to ensure that the problem is not reinvented in the future; documents the process; determines final cost/benefit with finance. Prepares the Control Phase storyboard and report progress to senior management
  • Comprehensive understanding of LSS and Project Management concepts and processes with a proven track record of success
  • Strong, clear, and candid communicator
  • Effective presenter and skilled negotiator
  • Ability to coach others and develop their knowledge and skills
  • Above average ability to impact and influence
  • 5 plus years of industry related experience
  • Lean Six Sigma Certification as a Black Belt required
  • University degree required
11

Senior Manager, Process Excellence Resume Examples & Samples

  • Develop, improve, optimize and document processes, while supporting CRE service lines to ensure optimal services to be delivered to internal customers
  • Continuous review and audit of CRE and Service provider processes to ensure compliance, highlight gaps and opportunities for improvement
  • Will work with leadership team and service provider(s) to provide process insights and analytics to improve global processes
  • Align with RBC’s broader process methodology teams including LSS and others
  • Undergraduate degree, college diploma or equivalent experience and at least 5 years of experience in engineering and/or processes improvement areas
  • Experience in business process re-design and change management (3 years)
  • LSS Green Belt certification or better
  • Real Estate Services experience within Financial Services preferred
  • Strong business communication (written and verbal) skills
  • Excellent computer skills and proficiency in MS PowerPoint, Excel, Word and Outlook
12

Process Excellence Practice Manager Resume Examples & Samples

  • Partner with designated business groups to identify, align and scope Process Excellence initiatives/program of work
  • Enable Process Excellence mind-set and increase the Process excellence/Lean Six Sigma DNA
  • Be an effective change agent to help institutionalize Lean Six Sigma across the organization, constantly seeking, sharing & implementing best practices
  • Coach project teams on effective usage of Process Excellence methodology, tools and templates
  • Provide VMware Process Excellence training
  • Drive high impact and complex projects to achieve business results
  • Over 10 years of professional experience driving process improvement initiatives with demonstrable business results
  • Lean Six Sigma Black Belt certification from a reputed and recognized company
  • Expertise in Process Excellence methodologies including Lean / Six Sigma
  • Proven Change Management skills
  • Ability to lead and partner across functions and teams and across different levels
  • Ability to thrive in a fast paced and action oriented work environment
  • Extensive experience in the high technology / software industry
13

AP Process Excellence Resume Examples & Samples

  • GRIR maintain and aging report preparation
  • Accrual Liability AP related works like pre-closing report, IR review, unprocessed invoice review, GRIR, Subsequent Event Procedures etc
  • Vendor master change report review
  • Other works assigned by manager
  • Process excellence support to Direct, Indirect, T&E team
  • Involve in immediate global projects like T&E Concur, Vendor portal, Digital Id etc. to implement China standardized process
14

Process Excellence Manager Resume Examples & Samples

  • Establish and/or review existing control and governance structure to ensure that it is effective, properly maintained, and operating efficiently
  • Design, implement and oversee an audit program for key process areas that identify and test risks and internal controls. Perform audit test steps on high risk areas and supervise audit activities and controls conducted by various HR functions
  • Provide recommendations to close any design and control gaps identified during audit procedures performed Interface with external auditors as needed
  • Oversee control related aspects of process changes and improvement, technology upgrades and new technology implementations. Ensuring that the control structure remains effective as the organization changes
  • Ensure that process maps, and documentation remain current and that process changes are effectively managed from a control perspective. Ensure that internal HR training effectively supports our control and governance priorities
  • Partner with senior management to identify and design solutions for issues, inconsistencies and areas to improve business operations
  • Serve a leader and evangelist in building and maintaining a culture of control and quality in various HR areas touching end-to-end HR processes
  • Provide advice and leadership on compliance/control process issues
  • Work closely with the business and Risk Management to assess risk and develop controls and mitigation strategies for risk areas
15

Director of Process Excellence & Six Sigma Resume Examples & Samples

  • Employ a working knowledge of Six Sigma or Lean Six Sigma to improve accuracy, reduce error rates, reduce variability and improve predictability across our operational processes
  • Lead and oversee process improvement initiatives including improved process methods and practices to improve operating performance
  • Support an operating culture that promotes involvement, communication, expectations and accountability and a passion for excellence
  • Act as a “player-coach” to others who are training on Six Sigma (green belts and black belts)
  • Act as a change agent by facilitating Kaizen blitzes and multi-day structured events
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Heavy Operational Excellence (OpEx) knowledge
  • Strong Project Management or Leadership Experience
  • Experience in a highly matrixed organization, specifically with Business Process Improvement
  • Demonstrated ability to manage Six Sigma project initiatives successfully. High proficiency in key methodologies and associated Lean, Six Sigma and Project Management tools
  • Strong leadership capability. Demonstrated ability to manage and lead teams, facilitate teams and multi-functional activities
  • Proven track record of driving effective change at all levels of the organization
  • Experience with developing Lean/Six Sigma training curriculum and associated training materials and providing focused mentoring and coaching
  • Effective Communicator (written, presentation and oral). Dynamic and effective presentations skills at all levels of an organization with the ability to translate concepts into practical application
  • Exceptional computer skills including Microsoft Office, Visio and Minitab or other related software
  • Ability to see the “Big Picture” AND demonstrate the necessary “Detail Orientation.”
  • Requires conceptual and practical expertise in own discipline and basic knowledge of related disciplines
  • Is fully self-sufficient and competent in regards to output quality and quantity
  • Requires little or no supervision on a day to day basis
  • Has basic or good knowledge of best practices and how own area of expertise integrates with others
  • Understands key business drivers and is aware of the competition and the factors that differentiate them in the market
  • Provides informal guidance for colleagues with less experience
  • Is accountable for contributing with a competent standard and delivers every time
  • Solves problems using existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Is starting to look at ‘best practice&#8217
  • Impacts a range of activities within own team and other related teams; works within broad guidelines and policies
  • Works quickly and is able to assist other team members where appropriate. Works independently
  • Generates healthy debate within team, influencing team to look for a ‘better approach&#8217
  • Shares knowledge and expertise across organizational boundaries and endorses “best practices”
  • Grows relationships with key organizational influencers and customers by building credibility and trust; leverages appropriate virtual social networking sites and/or professional organizations to extend networks. Uses internal and external networks to achieve professional and organizational goals, share information, offer advice or provide benchmarking. Leverages network relationships to gather market intelligence, promote the organization and maintain competitive advantage
  • Comfortably uses a variety of techniques (e.g., brainstorming, visualization, collaboration) to generate innovative ideas; challenges boundaries instead of viewing them as constraints
  • Looks beyond own resources for best practice information; networks with internal and external peers in search of new and innovative ideas
  • Actively explores new and non-traditional practices to generate innovative solutions
  • Sets priorities and determines where to focus time consistent with highest value activities; minimizes time spent on unnecessary administrative activities. Plans the objective, overall process and outcome of each project/goal, adjusting the plan as necessary
  • Develops contingency plans to redirect efforts when project variables change
  • With assistance from senior staff, works with appropriate parties to negotiate simple or short-term contracts
  • Considers the situation from the point of view of the other party to identify a common ground; calculates the costs and benefits of possible solutions and the implications of not reaching an agreement
  • Exchanges information in straightforward situations to gain support of and effectively influence others
  • Nurtures customer’s trust by consistently advancing the customer’s interests beyond minimum requirements
  • Attempts to understand customer concerns and issues; draws on customer insight to help others with how to best meet current and future customer needs
  • Regularly seeks customer feedback to support long-term interests and enhance customer satisfaction
16

Process Excellence Resume Examples & Samples

  • Assess risk and controls / oversight effectiveness of assigned Card-wide areas
  • Identify opportunities to improve oversight efficiency & sustainability with Operations and appropriate functional areas
  • Assist in the analysis of opportunities to prioritize for implementation
  • Work closely with the Business Priorities and Business Engineering groups to confirm level of effort and prioritization of managed projects
  • Coordinate across CCB with common processes to leverage joint efforts involving automation, use of 3rd parties and pooled resources to achieve goals
  • 8+ years experience in relevant process or controls disciplines such as Operations, Marketing Centers of Excellence, Controls or Risk Management. Credit card experience preferred
  • Bachelors Degree in Operations Management, quantitative discipline or related field preferred
  • Strong analytic abilities, knowledge of process evaluation and risk assessment
  • Strong expertise in project/program management discipline, techniques and Project Delivery Process
  • Demonstrated experience with technology specific project/programs and execution on a cross-functional level; ability to understand technical possibilities to apply to desired outcomes
  • Demonstrated experience in building communication plans to support projects or programs
  • Strong communication skills, interpersonal relationship-building and influencing
17

Converse Global Director Process Excellence Resume Examples & Samples

  • Establish a methodology to continuously identify and assess opportunities for process enhancement across global value streams
  • Collaborate with Compliance and Risk Management to inventory and prioritize initiatives requiring Controlling support or impacting Controlling including process improvements, Nike directives, and initiatives identified from other Converse functions including Technology, Supply Chain, Legal, etc. and regions (APAC, EMEA, LATAM)
  • Define, implement and continuously monitor Controllership service delivery model including development of activity based performance scorecards
  • Manage Converse Genpact relationship to ensure quality of current support and identify and implement opportunities to expand usage of BPO
  • Identify opportunities and manage projects to enhance process automation
  • Liaise with Nike Process Excellence and Strategic Finance functions on process enablement activity including alignment of the NIKE Genpact relationship
  • Liaise with FP&A on opportunities to enhance business performance analytics and identify functional improvement opportunities
  • Liaise with Compliance & Risk Management to align processes with risk and compliance requirements and collaborate on internal / external audit remediation
  • Liaise with Technology team on automation opportunities
  • Liaise with Senior Leadership to align Controlling with company-wide strategic initiatives
  • Provide IS2P specific input to the Nike Reporting process (3XQ, BSR)
  • Assess Legal Accrual / Contingent Liabilities
  • Research local and international IS2P accounting issues and provide brief on new pronouncements to Converse Controller & Nike IS2P leadership
  • Liaise with FP&A related to IS2P accounting including impacts to (Budgeting, forecasting, management reporting and variance analysis)
  • Liaise with functional leadership related to IS2P spend
  • Align IS2P policies with Nike and maintain and implement across Converse
  • Indirect invoice processing, goods receipt, and payment
  • Travel and entertainment expense processing and AP Reporting
  • Demand Creation and prepaid expense analysis
  • Judgmental accruals and reserves
  • Capital Project / Fixed Asset Accounting
  • Lease Accounting
  • 729151
  • Bachelors Degree in Finance/Accounting
  • 8-10 Years relevant experience
18

Black Belt-process Excellence Resume Examples & Samples

  • Serve as Change Agent by partnering with Functional Leaders to define and to implement strategies to drive out Waste and Process Variation
  • Collaborate with Management to identify and to execute LSS projects, in order to deliver significant Process Improvement and Cost Reduction to the Business
  • Achieve Cost Reduction Targets with regular updates to Senior Management. This involves working with Finance to validate all benefits
  • Collaborate with other Business Functions to identify and to execute LSS projects, in both Operational and Transactional spaces
  • Foster Continuous Improvement culture throughout the organization, by mentoring and assisting other LSS practitioners, and by sharing Best Practices
  • Provide oversight for all LSS projects and conduct timely progress communications to all stakeholders
  • Integrate LSS Best Practices in everyday business practices, including extending internal LSS strategies and tools to external channels (suppliers and customers), in order to provide additional value to the Business
  • Assist MBB in identifying/facilitating LSS training for internal associates
  • Certified DMAIC Black Belt and Lean Leader, with theoretical and practical expertise in all relevant Lean and Six-Sigma tools and methodologies
  • Proven Change Agent, with demonstrated abilities and successes in influencing and in motivating at all levels of the organization
  • Expertise and experience in Project Management, Problem Solving and Team Development
  • Expert-level communication (presentation, verbal, written) skills-set
  • Strong analytical skills and high level of proficiency with Minitab or equivalent Statistical package
  • High level of proficiency with all Microsoft SW's (Project, Excel, Visio, PP…)
  • Bachelor's Degree in Engineering, or related fields, from an accredited College or University, with a minimum of 5 years' experience
  • Minimum of 3 years of full-time Black Belt experience
  • Lean experience in Operational and Transactional spaces
  • A proven track record managing multiple projects/programs using Lean and Six Sigma methodologies in operational and transactional arenas
19

Process Excellence & Transformation Professional Resume Examples & Samples

  • Interactions with the CDPEs
  • Organizes, distributes and verifies the work of others and participates in their training
  • Work along with the delivery team
  • Performs administrative duties appropriate to the activities of the unit
20

VP, Enterprise Process Excellence Resume Examples & Samples

  • Organizational awareness – knowing how to engage the organization to get things done, deal with complex change, and enhance TD’s brand
  • Lead all re-engineering and process improvement projects & develop capabilities as a means to creating value for the Bank with a focus on operational transformation and tactical process improvements aimed at: improving the customer experience, reducing errors, reducing expenses, increasing revenues and creating capacity and designing quality into new processes
  • Build relationships with key stakeholders and proactively demonstrate the value offered by the Enterprise Process Excellence organization to generate demand for more impactful project work as well as broadening support for business transformation initiatives
  • Harness best practices from both internal and external sources to establish benchmarks, devise implementation programs for these functions, and develop training programs, technology requirements, and measurement tools to monitor performance
  • Prioritize projects with input from business partners, establishing a clear portfolio of work with transparent schedules and objectives
  • Establish quantifiable improvement metrics, including financial results associated with improvement projects to meet established improvement targets set out for the businesses
  • Oversee the establishment of metrics, controls and technology requirements with key stakeholders and develop plans to provide for ongoing monitoring and management of business processes
  • Build and enhance the capability of others within the CoE and across the Enterprise through role modeling, training and coaching on Lean, Six Sigma and other methods, certifying internal Black Belts
  • Attract and retain the best talent
21

Process Excellence Lead Process Excellence Practice Resume Examples & Samples

  • Deliver complex re-engineering and simplification / standardization / optimization of identified global cross-functional processes resulting in a significant return on investment for VMware
  • Actively participate and contribute to the development of a metrics driven culture across the function using production management tools and techniques
  • Active participation in development of Process Excellence Community and culture through active involvement in a variety of workshops, forums and training sessions related to Lean Six Sigma and other Process Excellence concepts and practices
  • Deliver training on process optimization concepts, Lean & Six Sigma (basic and advanced) including yellow and /or green belt training
  • Mentoring and coaching a number of new Green and Yellow belt trainees including sign off for accreditation purposes where appropriate
  • Expertise in process excellence / optimization disciplines / techniques including Lean / Six Sigma
  • Breadth of knowledge of complex Lean Six Sigma tools, methodology and statistical analysis
  • Experience in, knowledge and understanding of the high technology / software industry business models and core processes
  • Experience working on large, global process re-engineering initiatives in large complex global organizations
  • Demonstrated ability to build, maintain relationship and navigate a large global organization using formal and informal networking skills
  • Experience directing work efforts in a matrix environment to achieve objectives effectively and efficiently
  • Past experience of and confident in delivering Lean Six Sigma, kaizen or other process re-engineering training modules e.g., Lean Six Sigma Yellow Belt / Green Belt training
  • Experience understanding and facilitating change in a challenging and dynamic environment – handling challenge from senior stakeholders, push back from business-as-usual teams and a lack of understanding/appreciation of the benefits of Lean Six Sigma
  • Strong influencing skills to understand, identify, manage and resolve conflicts
  • Demonstrated experience to facilitate, influence and lead projects, drive discussion remotely and over the phone
  • ‘Self starter’, ‘independent thinker’ with the ability to conceptualize, communicate and solicit alignment and buy-in
  • 72846BR
22

Process Excellence Lead Resume Examples & Samples

  • Play the role of a change agent to help institutionalize Lean Six Sigma across the organization, constantly seeking, sharing & implementing best practices
  • Lean Six Sigma Black Belt Certified (3-5 years as Black Belt certified) from a reputed company
  • Bachelor’s Degree in Business Operations / Finance / Management; MBA is desirable
  • Experience with the usage of Statistical Software tools (Minitab, SPSS) is a must
  • Extensive Experience in, knowledge and understanding of the high technology / software industry business models and core processes
  • Domain Expertise in at least 2 value streams out of the following: (1) Idea to Offering (2) Demand to Quote (3) Order to fulfillment (4) Invoice to Cash (4) Issue to resolution (5) Procure to Pay (6) Record to Report (7) Hire to Retire
  • 10 to 12 years of professional experience driving large, cross-functional and global process re-engineering and improvement initiatives (using lean six sigma principles and concepts) with demonstrable business results
  • Strong facilitation skills and experience in managing senior stakeholder (VP level and up) relationship, partnership and interactions
  • Experience managing others and directing work efforts in a matrix environment to achieve objectives effectively and efficiently
  • Proven experience mentoring and coaching individuals through smaller scale re-engineering projects focused on methodology, structure and engagement
  • Experience driving understanding and facilitating change in a challenging and dynamic environment – handling challenge from senior stakeholders, push back from business-as-usual teams and a lack of understanding/appreciation of the benefits of Lean Six Sigma
  • Strong influencing and behavioral change management skills including skills to understand, identify, manage and resolve conflicts resolution and management experiences
  • 75668BR
23

Process Excellence Manager Resume Examples & Samples

  • Advanced (English) business communication and interpersonal skills, including small-group facilitation experience
  • Strong process knowledge, analytical, research and people management skills; focus on process, results and details
  • Capability to work effectively within a matrix organization; experience directly interacting with senior leadership, including managing upward, encouraging and promoting change, and understanding stakeholder ownership
  • Experience working in virtual and professional office environments
  • Discipline to work without in-person supervision
  • Ability to work effectively with colleagues from different countries and cultures
  • Availability to work outside standard workday as necessary if communicating with Deloitte colleagues in other countries
  • Proficiency with Word, Excel, PowerPoint and Visio software
  • Bachelor’s degree required; advanced degree helpful
  • Five years of related experience (2 yrs for analyst) in professional services and/or BPO environment, Six-Sigma black-belt or other related credentials highly preferred
  • Internal Deloitte transfers preferred but will actively consider external candidates
  • Working location: Chongqing
24

Engineering Process Excellence Leader Resume Examples & Samples

  • 1) Drive and enable Product & Process excellence projects through Lean Six sigma practices across the site that shall have significant business impact
  • 2) Should be able to baseline and provide site performance effectiveness and enable Early Warning Indicators on site performance on critical parameters in engineering and business
  • 3) Drive for balanced and synchronized report-out to enable data driven decisions in MOR and BPR / QSR (Monthly Reviews) in growth centres
  • 4) Standardization of processes and systems including QMS, Tools and Methodologies. Leverage and share best practices across SBG (Strategic Business Groups) in the sites
  • 5) Act as Change agent to improve the CMMI practices across the site and sustain it
  • 6) Bring synergy between Six Sigma, CMMI and HOS (Honeywell Operating system) to achieve High maturity and sustain the same
  • 7) Enable site to achieve ISO Recertification and CMMI reassessment
  • 8) Own the on time Lean six sigma training and Certification requirements in growth centres. Increase the business impact by improving the GB projects effectiveness
  • 9) Bring in good practices through Benchmarking and Knowledge sharing forums in processes, technology and business transformations
  • At least 10 years of experience in Product development with exposure to process and product excellence through Lean six sigma, CMMI and HOS. Six Sigma Black Belt certification is desired
  • Possesses basic statistical knowledge and the ability to apply statistics to product and process improvement projects
  • Has an understanding of the organization and its business processes. Exposure to ISO 9001/ 20K
  • Has demonstrated effective interpersonal skills and the ability to exercise influence without authority
  • Should have the ability to lead others and facilitate projects from start to finish
  • Is regarded as objective, open-minded and an “out-of-the-box” thinker. Very good hands- on experience in data analysis for process performance monitoring, risk analysis and planning the corrective and preventive actions to optimize the performance
  • Must be an innovative and integrative thinker quick to visualize solutions and generate ideas
  • Exceptional verbal and written communication skills, ability to communicate to a variety of functional teams
  • Self-motivated, able to work effectively with minimal oversight
  • Team, Ability to work with team members across the site
25

Process Excellence Manager Resume Examples & Samples

  • POLICIES: Know and follow EES policies and procedures; ensure that direct reports know and follow EES policies and procedures related to work activities performed in area of responsibility
  • TRAINING: Complete training in area of responsibility and ensure that direct reports are trained in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures. Complete required periodic re-training and ensure that required periodic re-training takes place for direct reports in areas such as safety and environmental
  • SAFETY: Set standards for safe behavior. Recognize and reward safe behavior in others. Ensure that direct reports employ safe practices. Enforce safety policies & procedures. Evaluate staff member’s safety performance and ensure that safety is a part of each direct report’s GPMS. Provide resources (time and money) necessary to maintain safety process. Ensure safety structure is in place in form of working committees and department coordinators
  • Responsible for developing and implementing process improvements using Lean manufacturing, Six-Sigma, and Manufacturing maintenance Excellence principles/tools within the site
  • Responsible for delivering process performance improvements around Quality, Product Supply, and Cost
  • Lead Site process improvement initiatives/projects including managing resource requirements timeline and change management tools
  • Responsible for developing Lean and Six Sigma capabilities through coaching and mentoring at all levels (associate to management) within the site
  • Create sustained business improvement results through the application of DMAIC, Lean and ME2
  • Assist in management of the PE Training, Certifications, RE-Certifications and Savings as required
  • Comply with J&J Safety requirement and safe working conditions and practices in the department
  • Experienced in developing talent
  • Organized, analytical approach to problem solving
  • Ability to audit production areas identifies non-compliance to requirements, and develop/oversee action plans for corrective action. In depth knowledge of such matters such as labor relations, manufacturing methods, production planning and assembly. In-depth understanding of accounting (standard cost), QSR/ISO requirements, trend analysis and failure rate analysis. In depth understanding of production and quality control techniques such as CFM, JIT, TQM, CIM, etc
  • Must understand and have ability to analyze market requirements and opportunities for product lines
  • Ability to understand and translate customer needs (Explicit and Implied); customer facing metric development
26

Process Excellence Engineer Resume Examples & Samples

  • A minimum of a Bachelor’s degree is required, preferably in Engineering (Industrial Engineering) or a Science. Advanced degree in Engineering or a Science preferred
  • A minimum of 2 years of overall business experience is required
  • Engineering experience is preferred
  • Experience working in a manufacturing environment is preferred
  • Experience working in a FDA regulated environment is preferred
  • Knowledge of Good Manufacturing Practices (GMPs), ISO and/or other regulatory requirements preferred
  • Knowledge of product costs (i.e. COGS), Design to Value concepts and key levers that impact improvement or degradation in cost performance preferred
  • Knowledge of production and quality control techniques, such as Continuous Flow Manufacturing (CFM) and Total Quality Management (TQM) preferred
  • Knowledge of equipment effectiveness and manufacturing and maintenance excellence concepts (i.e. Overall Equipment Effectiveness, etc.) preferred
  • Knowledge of financial processes (standard cost development) is preferred
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) is required
  • Advanced knowledge of MS Excel (Pivot Tables, Formulas, Macros, VLOOKUP functions) is required
  • Knowledge of engineering analysis tools, such as statistical process control (SPC), preferred
  • Experience with AutoCAD is preferred
  • Knowledge of SAP, JD Edwards (JDE) and Minitab preferred
  • Knowledge of Process Excellence/Six Sigma tools and methodologies preferred
  • Knowledge of Lean manufacturing principles, such as Value Stream Mapping, Kaizen, Visual Management, Capacity Analysis and Single-Minute Exchange of Die (SMED), preferred
  • Lean or Six Sigma Green or Black Belt Certification is preferred
  • Must have strong analytical problem-solving skills
  • Must have a strategic and continuous improvement mindset with strong leadership, change management and influencing skills
  • The ability to collaborate effectively with all levels of management in a cross-functional team environment is required.Process Engineering
27

Business Process Excellence Co-op Resume Examples & Samples

  • Enrollment (not necessarily taking classes) at an accredited college/university and pursuing at least a Bachelor’s Degree in Mechanical Engineering, Biomedical Engineering, Chemical Engineering, Supply Chain Management or other related Engineering academic major is required
  • Availability to work full-time (40 hours/week) during the Fall / Winter Co-op (September 2016 – March 2017) is required
  • Completion of at least freshman year of undergraduate program is required
  • A minimum cumulative G.P.A. of 3.0 is preferred
  • Demonstrated leadership and/or participation in campus/community service activities are desired. Previous experience in a chemical or pharmaceutical manufacturing environment is preferred
  • Candidates must be legally authorized to work in the United States and not require future sponsorship for employment visa status (e.g. H1-B status) now or in the future
28

Manager, Enterprise Process Excellence Resume Examples & Samples

  • Proven ability and demonstration of leadership skills
  • Ability to work in a fast paced, dynamic environment
  • Strong learning agility, analytical and strategic thinking skills
  • Excellent written and verbal communication and interpersonal skills
  • Strong business acumen and organizational awareness
  • Demonstrated ownership for their personal development
  • Experienced leader in Change management
  • Strong negotiation, conflict resolution and influencing skills
  • Demonstrated pattern of success as an enthusiastic team player
  • Mobility within TD Canada Trust for rotations and/or appointment upon completion of the Program would be an asset
  • Ability to travel may be required
29

Senior Busines Process Excellence Manager Resume Examples & Samples

  • Works with Site leadership to identify critical areas where there is a business need to execute continuous improvement projects. In conjunction with other leaders, and in alignment with the Fremont strategic plan and objectives, creates a business case for the change proposed and validates the need
  • Makes recommendations on which initiatives should be priorities
  • Determines the most appropriate metrics to apply to BPE initiatives and projects (e.g. productivity, cost savings, number of projects underway, and deviations)
  • Negotiates for dedicated resources to BPE initiatives and provides rationale for recommendations of number and type of resources required
  • Develop, implement, update, and maintain strategy and methodology for business process excellence/continuous improvement including Execution and Improvement Methodologies (e.g. Six Sigma, Lean, etc.)
  • Leads structured problem solving efforts and provides a robust process to problem solving and BPE projects (e.g. Diagnosis, Design, Implementation and Sustainability analysis phases)
  • Accountable for identifying and communicating obstacles and challenges encountered at all stages of a BPE initiative as well as opportunities for accelerating and enhancing the process
  • Network with other BPE functions in OneBio; identify and implement best practices; harmonize the BPE approach with OneBio; support OneBio cultural change initiative
  • Manage and continuously improve site Balanced Score Card (BSC); harmonize within OneBio
  • Change management, communications and presentation knowledge and competence coupled with business acumen and technical knowledge are critical for creating a culture that both reflects the values and principles of lead and learn and ensures the alignment and delivery of business results
  • Knowledge of cross functional business disciplines (sales, marketing, development, manufacturing, quality, legal, regulatory, information systems etc. is required)
30

Director, Process Excellence Resume Examples & Samples

  • A minimum of a Bachelor's degree in an Engineering discipline is required
  • A green belt is required, a Certified Black Belt is preferred
  • A minimum of ten (10) years of overall business experience is required
  • Candidate must be able to document successful prior leadership, training delivery, deployment of Lean Principles and re-engineered manufacturing and transactional processes hands on experience doing these things is required
  • Experience including both Six Sigma and Lean methodologies, people management expertise and strong cross-functional business acumen is required
  • Familiarity with FDA, GMP and ISO requirements is required
  • An in-depth understanding of accounting (standard cost), QSR/ISO requirements, trend analysis and failure rate analysis is preferred
  • An in-depth understanding of production and quality control techniques such as CFM, JIT, TQM, CIM is preferred
  • Ability to read blueprints schematics and drawings is preferred
  • Must understand and have ability to analyze market requirements and opportunities for product linesOperations (Generalist)
31

Analyst / Senior Analyst, Process Excellence Resume Examples & Samples

  • Responsible for assessing, testing and establishing repeatable and efficient processes
  • Evaluates ways to standardize and document process improvement opportunities
  • Monitors procedures and processes to reduce risk and provide recommendations to enhance finance process to contribute to the performance of NGUSA
  • Reviews and assists in the development of process standards and enablers for U.S. Finance
  • Conducts research on industry process trends to ensure compliance
  • Responsible for following evaluation guidelines, assessing standards, procedures and processes for automated tools that support financial goals and requirements
  • Leads process design projects and accurately documents supporting process flow. Partners with Internal Controls for the proper documentation of standard finance processes
  • Responsible for process testing and documents findings to analyze effectiveness
  • Provides administrative support of project communications by preparing presentations and leading process discussions
  • Responsible for preparing reports and analysis and identifying process efficiency recommendations
  • Partners with Process Engineering VP, Director, and Manager and Finance Excellence for review and signoff on new processes or process revisions
  • Partners with Change Management to analyze impact of changes and create a change plan to assist in successful process implementation
  • Creates, designs and implements leadership feedback to drive process and performance
  • Responsible for supporting financial and non-financial controls to meet business requirements
  • Bachelor’s Degree required; Master’s degree is a plus
  • 3+ years in finance or business roles
  • Demonstrated ability to drive process enablement and/or planning
  • Experience in process evaluation and Change Management
  • Background in utility service business processes and projects
  • Proven experience managing risks and issues
  • Effective collaboration and partnership capabilities
  • Ability to manage competing priorities and meet deadlines
  • Excellent written / oral communication skills, follow-up, and negotiation skills
32

Black Belt / Process Excellence Leader Resume Examples & Samples

  • Develops projects through the DMAIC or Kaizen methodology (whichever best benefits the business), while considering potential project risks
  • Displays continuously the characteristics of a change leader in the organization
  • Develops and trains site Blue Belts, Green Belts, management and their respective teams utilizing lean, continuous improvement, project management and business integration tools and concepts
  • Bachelor’s degree (BS) in Engineering or relevant discipline from an accredited university
  • Five or more years of experience supporting manufacturing to improve methods and processes
  • Project management skills - Strong ability to complete projects accurately, within budget, and in a timely manner a plus
  • Knowledge of Six Sigma DMAIC and Lean techniques
  • Lean and/or Six Sigma certification a plus
33

Process Excellence Leader Resume Examples & Samples

  • Completes Black Belt projects, as assigned, with limited levels of Master Black Belt direction and support by leading teams in the application of Lean and Six Sigma tools to solve business problems
  • Leads and delivers large, complex Process Excellence projects/initiatives following Lean Six Sigma methods and concepts
  • Contributes to the identification of projects that meet strategic objectives
  • Monitors complex monthly Process Excellence performance metrics to ensure that organization objectives in the areas of cost, efficiency, and quality are met
  • Facilitates meetings with management to review and examine project progress
  • Ensures all financial models are properly approved by FP&A
  • Black Belt accreditation is required
  • Demonstrated experience with Lean Manufacturing including leading Kaizen events
  • Proficient with use of computer and software applications including Minitab, Microsoft project, Visio, Word, Excel, PowerPoint and AutoCAD a plus
  • Highly developed mechanical aptitude
34

Enterprise Process Excellence Manager Resume Examples & Samples

  • Assist Director in developing and executing a strategic road-map with measurable objectives for advancing and supporting of Process Improvement Projects
  • Executing strategic projects consistent with business objectives
  • Lead, mentor and coach Green Belt Practitioners
  • Communicate effectively with team members; manage performance, development planning and provide ongoing coaching, feedback and recognition
  • Work closely with our Strategic Initiatives, Data Analytics and Speech Analytics teams to uncover VOC data to support projects with quantifiable benefits
  • Provide highest level of expertise on the application of Process Improvement methodologies (DMAIC, LEAN, Kaizen)
  • Communicate complex technical analysis to all levels within the organization
  • Provide high-level, end-to-end process analysis leadership and strategic thinking
  • Apply and teach others in the use of quality tools and in-depth analysis
  • Establish quantifiable improvement metrics, including financial results associated with improvement projects
  • Periodic travel to supported business locations is a requirement of this role
35

Associate Director, PV Process Excellence Resume Examples & Samples

  • Oversee
  • Bachelor, MSc or equivalent
  • 2 year direct project management experience
  • Demonstrated supervisory skills
  • Demonstrated knowledge of
36

Senior Director, Process Excellence Resume Examples & Samples

  • Leads team to map end state flows/processes and conduct gap analysis from current state
  • Clearly communicates the path to reaching the vision, providing strategic direction and leadership to drive alignment with customer experience goals
  • Serves as a champion for the continuous improvement of the customer journey experience
  • Provides strategic direction and support to the initiative leads
  • Maintains close relationships with cross-functional stakeholders to drive to operational needs
  • Identifies projects or best practices that can be replicated for deployment across divisions, regions and national functions
  • Proactively identifies and works to remove barriers that slow or prevent the successful attainment of Customer Experience goals & objectives
  • Identifies compliance risks and take actions necessary to eliminate or minimize risks
  • Oversees creation of reports and conducts regular report-outs to respective stakeholder and senior leadership on the needs of operation and the results of the improvement activities
  • Demonstrates mastery of basic quality tools such as mapping and trend analysis
  • Uses process management approaches and tools to analyze and solve problems
  • Manages processes and projects by data and through employee involvement
  • Seeks input from other subject matter experts in applying quantitative approaches
  • Recognizes strategic opportunities to improve processes
  • Takes action before being asked to or before being forced to by circumstances
  • Does whatever is necessary to meet challenging goals, schedules, or budgets
  • Expresses a concern for doing things better and producing excellent work
  • Accepts responsibility for failures and mistakes
  • Demands more of self than others do
  • 6 plus years' experience in leading process improvement, customer journey re-engineering, business process management
  • Must have 3 years or more leadership experience in roles reporting directly to executive level leadership
  • Lean Six Sigma Black Belt Certified, Certified Customer
  • Experience Professional (CCXP) preferred
  • Cross functional and project team experience
  • Knowledgeable in customer journey/process improvement and change models
  • Strong communicator; works collaboratively and maintains positive working relationships
  • Able to see the 'big picture' and is visionary
  • Proactive and objective
  • Results oriented and trustworthy
  • Works comfortably with all levels of the organization
37

Process Excellence Analyst Resume Examples & Samples

  • University graduate in a relevant study field with a combination of 2-3 years specific work experience in shared services international environment OR 2-3 years relevant work experience in an analytical role
  • Excellent numerical and analytical skills. Ability to view and analyze processes from end-to-end perspective
  • Proficient user of Microsoft Excel and Gmail
  • Professional verbal/written communication, strong interpersonal and presentation skills. Not afraid of speaking in front of audience
  • Excellent cooperation and problem-solving skills, efficient and positive even in stressful situations
  • Ability and readiness to acquire new skills instantly (business process and system skills)
38

Process Excellence Lead, Controlling Decatur Resume Examples & Samples

  • Minimum of 7 years of ADM and/or outside experience
  • Partner with finance colleagues to understand current state finance processes, identify inefficiencies, and implement feasible solutions
  • Effectively develop project plans and define outcomes, identify and communicate changes, implement solutions, and document process changes
  • Oversee the development and implementation of process and system improvements to improve efficiency, lower costs, and strengthen controls
  • Provide status updates to project stakeholders
  • Monitor status of efficiency projects and coordinate actions necessary to ensure projects are completed within project plan and timeline
  • Project management for all aspects of finance integration for acquisitions including development of integration plan, identification of necessary resources, monitor and manage integration process, and coordinate integration activities among other finance integration leads (Treasury, Credit, Tax, IT)
39

Data & Analytics Process Excellence Resume Examples & Samples

  • Bachelor’s Degree in Computer Science, or Engineering from an accredited college or university
  • Minimum of 15 years of experience in Information Technology and Software Development
  • Minimum 5 years of experience with Data Analytics Architecture
  • Minimum of 5 years of managerial experience in business planning, resource allocation, and / or project management for software engineering, data analytics, cloud operations and/or IT
  • 10 years of experience in designing, implementing and managing large scale, complex, high throughput technology solutions
  • Ability and willingness to travel 25% of the time, as required
  • Substantial hands on knowledge of data management / data engineering, Analytic platforms, hardware platforms, software applications
  • Proven experience running and successfully managing cross functional teams
  • Evangelizes new technology, predicts trends, and identifies new opportunities based on trends
  • A change agent who has successfully driven a data architecture strategy
  • Acts as industry expert by participating in defining standards and open source initiatives
  • Creates a culture of customer focus and high performance to drive innovation
  • Establishes framework for a culture of successful collaboration by defining a common understanding of who has decision rights and accountability, and how collaboration and transparency are rewarded
  • Sets /changes direction at the enterprise level by building and using direct and indirect support for ideas
  • Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions
  • Experience with managing Software as a Service (SAAS) hosted environment
40

Process Excellence Specialist Resume Examples & Samples

  • Works with the Lead Black Belt and functional leads to support project identification, prioritization and selection process
  • Works independently to complete Black Belt projects, as assigned, by leading teams in the application of Lean and Six Sigma tools to solve business problems demonstrating mastery of the Lean Six Sigma toolkit
  • Supports rollout of TBS/Process Excellence programs in sites/functions
  • Develops strong working relationships with management at all levels
  • Identifies business opportunities through partnerships with other employees or organizations
  • Participates in Lean Six Sigma training sessions of all levels of employees in new business processes and tools
  • Provides expert coaching and mentoring in Lean Six Sigma tool and techniques to Blue Belts & Green Belts
  • 2+ working experience
41

Process Excellence Leader Resume Examples & Samples

  • 5+ working experience
  • Typically black belt accredited. Black Belt accreditation must be obtained, ideally within 2 years
  • Prior experience applying skillset. This could be either in an operational role or in applying the skillset to functional improvements. Small-medium site or functional support responsibilities (tactical)
42

Associate Director Process Excellence & Risk Management Resume Examples & Samples

  • Vision and Strategy: Promotes and drives the implementation of the vision and mission for quality management within Daiichi Sankyo and assists the leadership in communicating that vision throughout Daiichi Sankyo. Assists the PERM function with supporting that vision and mission
  • Process Improvement: Drives and executes the implementation of process improvement initiatives with a high level of complexity such as processes that have impact on patient safety, data quality and integrity, with minimal supervision. Participates in and/or manages special projects/initiatives when requested by higher management and manages more complex projects/problems. Leads process mapping exercises within and across clinical development and related operations to pinpoint areas for process improvement
  • Stakeholder Management: Interacts with internal stakeholders on process improvement recommendations and implementation. Oversees PERM staff participation on study teams to ensure adequate and relevant input and follow-up from PERM team members to ensure stakeholder satisfaction. Provides study teams and functional management with sound advice pertaining to quality management
  • GCP Compliance: Provides input into appropriate quality management and quality control techniques for functional departments and study teams in order to ensure compliance with relevant GCP requirements. Manages the development/reporting of key quality management related metrics; presents on quality risks, issues, initiatives and projects at cross-functional meetings. Assists in the development of procedures and processes that satisfy new and/or revised Regulatory requirements, guidelines, and current industry practices
  • Quality Management Standards: Leads the evaluation of the functional quality management activities described in written policies and procedures to assist with driving a high level of quality in study deliverables. Assists with appropriate risk identification, mitigation and resolution to significant quality issues identified to enable process improvement, and reviews results to determine that agreed solutions are implemented and effective. Works with study teams to identify proper quality checks for the development of specific projects/processes. Assists leadership in reviewing emerging trends of issues from audits and inspections using a risk-based approach. Communicates lessons learned and identifies potential areas for process improvement
  • Quality Metrics: Manages and drives PERM review of metrics reported by operational areas to determine trends and provide relevant summaries and recommendations to management on process improvements based on results of metrics. Recommends enhancements to metrics when needed
  • BA or BS in chemistry, biology, pharmacy, or other scientific discipline
  • Minimum of 7 years of related pharmaceutical industry or Clinical Research Organization experience including at least 4 years of quality management and/or quality assurance experience with a working knowledge of QM tools and techniques (e.g. Quality by Design principles; Quality Risk Identification and Management processes; root cause analysis; process mapping; etc.)
43

Process Excellence Lead Resume Examples & Samples

  • Responsible for developing a strategy and executing a plan to deliver process performance improvements related to Quality, Delivery, and Cost
  • Manage project portfolio activities such as prioritization, resource allocation, performance measurement, and change management plans
  • Develop strategy and execution plan to improve flow of products from suppliers to distribution centers
  • Collaborate and partner with stakeholders across multiple functions to develop and execute continuous improvement strategies
  • Is responsible for driving associates’ engagement and for developing Lean and Six Sigma capabilities through coaching and mentoring at all levels (Associate to Management) within the site
  • Sustain business improvement results through the application of Lean, Six Sigma, ME2, Do It Right, and other continuous improvement methodologies
  • Facilitate Process Excellence trainings, certifications, business case definitions, and results presentations; as required
  • Support the Site/functional staff and change management teams, translate these strategic imperatives into specific projects, measures, and timelines that will drive execution. Create and maintain the Site/Function Strategic Imperative Translation, and monthly scorecard
  • Develop and implement Process Excellence Training programs and facilitates organizational learning and certification process
  • Foster a Continuous Improvement Culture
  • Lead Project Management Team, ensuring projects are developed that “add up” to achieving the goals
  • Support the metric understanding (systems & Processes) and communication architecture within the operations community
  • Support defining process owner and belt candidate (project leader) for each project under a major goal
  • Responsible for quantitative project result verification as well as verifying control plan implementation to maintain the projects improvement for all projects completed
  • Drive focus and organizational alignment and understanding around the Operations Strategic Imperatives
  • Support the Site/functional staff and change management teams, translate these strategic imperatives into specific projects, measures, and timelines that will drive execution. Create and maintain the Site/Function Strategic Imperative Translation, and monthly scorecard / dashboard
  • Responsible for understanding the metrics (systems & processes) and communication architecture within the operations community
  • Offer support to update all documentation related to value stream map for all products or services and future state vision
  • Certify/Re-certify to J&J Process Excellence Lean Black Belt Standards
  • Certify/ Re-certify appropriate number of Green and Black belts based on project needs
  • Drive use of appropriate statistical tools into everyday business use at all levels
  • Lead change, connects with others and shapes the environment
44

Process Excellence Manager Resume Examples & Samples

  • A minimum of a Bachelor’s Degree is required, a degree in an Engineering or Science discipline is preferred. An advanced degree, such an MS or an MBA is preferred
  • A minimum of eight (8) years of overall business experience, experience in Manufacturing is preferred
  • A minimum of three (3) years of people management experience
  • Lean and/or Six Sigma certification is strongly recommended, Green or Black Belt or Master Black Belt
  • Ability to partner with other stakeholders to develop effective and efficient processes from project inception and resolve major, multi-faceted line improvement opportunities is required
  • Ability to work cross-functionally and optimize resources to meet / exceed production performance on quality, cost, delivery, and budget is required
  • Identifies leading practices for Process Excellence professionals and develops capacity to leverage these across the organization
  • Experience in Six Sigma and Lean methodologies, Project Management and strong cross-functional business experience is required
  • Partners with regional franchise leadership teams (RFLT) to drive the identification and implementation of continuous improvements opportunities, leading process across different sites
  • Leads the DTV (Design To Value) approach to manage the product costs from inception is preferred
  • Understanding of financial processes (standard cost development) and business planning is preferred
  • In depth understanding of production and quality control techniques such as CFM and TQM is preferred
  • Experience in designing end-to-end supply chains is preferred
  • Ability to travel up to 25% including domestic and internationalOperations (Generalist)
45

Process Excellence Engineer Resume Examples & Samples

  • Certified LEAN Six Sigma Black Belt or potential to work to
  • Experience of change management and improving the lean culture of a business
  • Experience of delivering training in LEAN and Continuous Improvement
  • Have a hands on approach to LEAN
46

Director of Process Excellence Resume Examples & Samples

  • Collaborate with business unit leadership and staff to identify key strategic projects and act as a catalyst for data driven process improvements in accordance with Lean, Six Sigma standards
  • Work collaboratively across the organization to plan, secure buy-in and successfully execute projects to meet goals and support strategic priorities, delivering recommended improvements with supporting business rationale
  • Lead cross functional teams that gather information to evaluate current processes and identify improvement strategies
  • Serve as a change agent within BLSS while maintaining keen awareness of and sensitivity to the strategic objectives of the company, alignment with other projects and initiatives, and both customer and employee implications
  • Anticipate bottlenecks, provide management escalation, project prioritization, make tradeoffs, balance the business needs versus technical constraints regarding CI & CX projects
  • Communicate with employees at all levels of the organization regarding the current state of project progress and the overall continuous improvement & customer experience programs
  • Analyze and evaluate success of programs through various methods and continuously modify program and communication plans as necessary
  • Work with Operations leaders to develop project deployment strategy, goals, and priorities
  • Support the development of an approach and framework for building continuous improvement & customer experience capabilities across BLSS
  • Coach, mentor and assist in accreditation of individuals in Yellow, Green and Black Belt training
  • Provide leadership and direction to Program Managers & Black Belts in executing the Lean Six Sigma strategy for breakthrough levels of improvement in customer experience, process capability, quality and efficiency
  • Seek, share, and institutionalize best practices and promote industry standards and the use of the latest/most effective methodologies for cost measurement and productivity
  • Master Black Belt (Certified). Demonstrated success as a Master Black Belt
  • Minimum 7 years of experience in implementing Lean, Six Sigma and continuous improvement initiatives
  • Minimum 5 years leadership experience
  • Demonstrated experience in a leadership role of training and education of an organization on Lean, Six Sigma and continuous improvement capabilities
  • Strong analytic and project management experience leading large cross functional projects. PMI or other relevant professional certification preferred
  • Ability to work in a complex and matrixes environment, deliver quickly and adapt to changing demands
  • Excellent interpersonal, communication (both written and verbal), influencing and mentoring skills
  • Ability to cultivate strong collaborative working relationships and contacts within work group, across other company functions and with external organizations
  • Ability to interact effectively with all levels of the organization, including executive leadership
  • Ability to understand holistic vision and strategy for programs and take ownership to drive respective programs to successful completion by leveraging best practices and identifying gaps
  • Proven ability to influence others, drive meaningful change results and develop/execute formal change management programs
  • Recognized as a transformational leader who leads by example in all activities and shows passion for and pride in their projects and motivates others through contagious enthusiasm
  • Experience with change management techniques
  • High Level of technical skills including advanced MS Office and Visio skills
  • Knowledge of software industry and technology preferred
  • Experience with cash to order and/or customer support processes preferred
47

VP Lean & Process Excellence Resume Examples & Samples

  • Accredited Lean Expert and/or Six Sigma Black Belt/ Green Belt
  • 10-15 years’ experience in process improvement/ consulting/ technology roles
  • Experience of working to tight deadlines in a fast-moving environment
  • Experience in creating compelling business cases for implementation, backed by data
  • In depth experiencing of reviewing processes end to end using Lean methodology and driving implementation
  • Excellent business analysis and gap analysis skills, reflecting the need to understand and interpret complex, extensive and interconnected business requirements
  • Ability to work effectively to strict deadlines to ensure agreed project timelines are met
  • Excellent communication skills (oral and written) with senior stakeholders, business subject matter experts, technology and HR, including
  • Strong process, procedure and subject matter documentation skills
  • Understanding and supporting strategic goals and objectives
  • Management of projects involving significant systems and/or process change and re-location
  • Experience of working on own initiative and/or in small teams with minimum supervision
  • Experience working within major financial services organisations
48

Process Excellence Leader Resume Examples & Samples

  • The Process Excellence Leader has responsibility for project management related to Supply Chain and Commercial initiatives. Directly manage individuals responsible for the Best Business Practice process in Supply Chain, and for the Commercial organizations
  • Provide leadership and management of the Value Chain process to co-ordinate and drive E2E supply chain optimization, standardized work, process improvement, and audit across the organization
  • Continually refine the methodology to enhance execution. Implement methodology to gain maximum benefit as quickly as possible (set target conditions) while methodically moving towards longer term more complex challenges
  • Partners with JCOS Platform leadership (Supply Chain and Commercial) and BU leadership teams to identify key improvement opportunities and develop business cases that are aligned with business priorities, related to commercial, field operations & E2E supply chain performance
  • Evaluate project performance and drive overall direction, working in close co-operation with Platform Leaders to implement the future Supply Chain and Commercial Excellence models
  • Collaborate with senior leadership to prioritize and set clear objectives for the organization. Ensure appropriate utilization of resources and coordinated execution. Regularly report progress to the key sustaining sponsors (consisting of JCOS Platform Leaders) and the executive sponsorship
  • Oversee SCM and Commercial transformation initiatives to deploy Process Excellence in Johnson Controls,, driving improvements in revenue and driving cost out of the business through more effective business processes, elimination of non-value added or duplicate efforts in business processes by producing standard tools & solutions to be utilized by the enterprise
  • Manage comprehensive project management methodology and guide projects that deviate from plan to ensure conformance. Bring uniformity and rigor by increasing visibility and accountability to tasks and plans
  • An ability to work in complex scenarios with a high degree of uncertainty, high level of influence required, and high management skills in order to have sufficient influence, without positional power, to gain trust and support of Process Owners to implement projects and change linked to SCE and Commercial objectives
49

Process Excellence Manager / Lean Manager Resume Examples & Samples

  • Role would require the incumbent to be the point of contact for the client(s) managing the end to end project/ program assigned offshore or onshore
  • He or she would be responsible to deliver on the project/ program goals while closely working with the clients
  • Set up a robust governance mechanism to ensure that the review and progress happen as scheduled
  • The role may require short to medium term travel to client location on need basis
50

Central Process Control & Process Excellence Resume Examples & Samples

  • Understanding of finance process (Financial reporting, AP, Financial systems, Accounting, Intercompany, Consolidation, Reporting, etc.)
  • Good understanding of the requirements of process inputs & outputs as well as other process interfaces
  • Confident & professional communication style
  • Ability & cultural sensitivity to motivate and inspire others
  • Experience working with remote teams across different cultures
  • Excellent in Microsoft Excel, Power point and Word
  • Finance transformation, Performance Management, Risk Assurance/Advisory (i.e. Internal Audit, SOX 404 etc)
51

Avp-lean & Process Excellence Resume Examples & Samples

  • Set up project team including representation from project team, line business, technology, Finance Strategy & design and Risk & Governance
  • Work with TRANSFORM project team, line Business teams and other support teams in finance to identify opportunities to improve overall process efficiency and increase standardisation
  • Lead and facilitate process Re-engineering workshops and process reviews with business SMEs (local and global) and technology representatives
  • Where appropriate, understand and document the underlying systems and data used by the impacted processes and identify opportunities to improve and leverage them
  • Identify opportunities to enhance the monitoring of processes to further aid future improvements
  • On-going engagement of senior stakeholders, Business SMEs and support teams
  • Perform data analysis to identify process footprints and study key performance indicators to identify improvement opportunities in the process
  • Clearly define scope of the Re-engineering project post discussion with key business stakeholders and Impact assessment of inflight projects. Align project scope to the overall business vision
  • Ensure co-ordination with other project teams and in flight activities to ensure correct prioritisation and efficient use of resources
  • Identify key improvement opportunities in the finance process and quantify associated business benefits
  • Work closely with the technology/support teams to arrive Implementation cost (Cost to Achieve)
  • Evaluate all identified opportunities on feasibility and alignment to the overall TRANSFORM vision
  • Create business cases for the shortlisted opportunities and obtain business signoffs
  • Hold accountability for implementation and execution of signed off projects to BAU and follow through into post implementation measure of success where agreed
  • Support the design and implementation of suitable controls based on identification and documentation of risks within the proposed process / location solution
  • Document processes as per the applicable standards
52

Business Process Excellence Manager Resume Examples & Samples

  • Lead effort to ensure that the people, processes and systems for specific business organizations are focused on delivering consistently sound business decisions and outcomes
  • Adapt, align and standardize execution within a business organization to deliver process excellence in a repeatable, accountable way
  • Provide business process capability directly aligned to specific business organization strategy and expectations
  • Effective deployment of change initiatives
  • Understand business segment and organization strategies, goals and priorities
  • Deploy business process and change initiatives within Eastman’s Business Organizations (includes scope, sequence, change management and pace of implementation)
  • Champion specific process and change initiatives across and within Eastman’s Business Organizations
  • Ensure business process and change initiatives “stick” in a way that accelerates profitable organic growth (including ongoing mentoring and coaching)
  • Communicate within and across functions and businesses for alignment on priorities and commercial results
  • Create success patterns and pipeline of business management expertise in future business leaders
  • Leverage best practices within and across Eastman's Business Organizations
  • Ability to develop and execute business process strategies that deliver business objectives by specific business organization
  • Ability to influence across Commercial and Functional organizations
  • Builds cross-functional relationships, facilitates alignment on desired outcomes
  • Ability to collaborate with employees at all levels to drive results
  • Strong interpersonal communication and organizational skills
  • Strong analytical, implementation and follow-through skills
  • Ability to prioritize and focus the team
  • 10+ years relevant work experience
  • Commercial or Functional leadership experience
  • Experience leading initiatives of high complexity with a diversity of stakeholders
53

Director of Business Process Excellence Resume Examples & Samples

  • Lead the Supply Chain function throughout the division from cradle to grave
  • Collaborate with peers to align G & O’s for the company
  • Provide leadership, mentoring and project management support for Special Projects as required
  • Provide vital financial information to the corporate office and others as required by EnPro with sufficient controls to meet financial reporting requirements
  • Lead teams through business metric execution excellence through diagnosis and improvement of any process detracting from acceptable levels of performance
  • This position undertakes long term engagements in local business & international businesses to improvement performance of that unit to excellent levels, as defined by the business itself
  • Lead through influence Advanced Manufacturing Arena to assure improvements in every aspect of our businesses
  • 7-10 years in manufacturing environment working with meeting schedules and supervising personnel
  • Must possess computer skills including spreadsheet analysis and construction
  • Excellent verbal and written communication skills- specifically with external vendors/suppliers
  • Experience total inventory systems
  • Management of all areas of the Supply Chain and Advanced Manufacturing (Continuous Improvement)
  • ERP experience a must
  • Microsoft Office/Google platform experience is required
  • Experience negotiations at all levels of the business is required
  • Six Sigma Blackbelt certification and or Lean Techniques knowledge or equivalent preferred
  • Expertise in the use and implementation of process improvement skills (ie: Lean Manufacturing, Kaizen, Six Sigma, etc), preferably in all aspects of the business not only manufacturing
  • Through joint accountability with the host site, participate in the strategic planning, goal setting, and execution of work focused on meeting and exceeding the business metrics that are of strategic importance to the site or that affect customer satisfaction, and/or ROI for the site
  • Planning, tracking and managing budget responsibilities as assigned
54

Process Excellence Engineer Resume Examples & Samples

  • A minimum of a bachelor’s degree in Engineering is required; Industrial Engineering is preferred. Last completed degree (Bachelor’s or Master’s) must have been received between February 2016 and February 2017
  • At least one (1) year of experience in process improvement within a manufacturing regulated environment is required; previous COOP and/or internship experience will be considered
  • Experience working in Medical Devices industry is highly preferred
  • Must have knowledge of Six Sigma tools and lean manufacturing principles
  • Knowledge of project management and statistical analysis would be an asset
  • Knowledge of factors against which production effectiveness is measured (e.g. inventory effectiveness, product quality and other relevant metrics) is preferred
  • Must have intermediate computer skills (Word, Excel, Outlook & Power Point); proficiency in AutoCad and Minitab is preferred
  • This position requires up to ten percent (10%) of domestic travel.Process Engineering
55

Business Process Excellence Resume Examples & Samples

  • Strong verbal and written communication skills, with attention to detail
  • Strong acumen for managing & articulating business value to senior stakeholders
  • Strong presentation, negotiation, change management & stakeholder management skills
  • Strong ability to organise, prioritise & balance conflicting demands
  • Persuasive personality able to sell concepts to people for effective change management
  • Well-developed problem solving abilities & strong analytical skills
  • Self-driven & result oriented individual able to work with minimum supervision
  • Aptitude for learning and innovation – willingness to think ‘outside the box&#8217
  • Process frameworks: SEI CMM / ITIL / Six Sigma
  • Knowledge of telecom domain, BSS, OSS and Enterprise landscape
56

Junior Process Excellence Specialist Resume Examples & Samples

  • Provide professional support for finance process analysis, process improvements and coordination of systems development to support finance processes
  • Support the organization in the realization of the company’s vision and achieving strategic goals
  • Identify process improvement opportunities in finance and accounting area
  • Drive change towards harmonized processes and best practices
  • Analyse and map business and finance processes
  • Support implementation of the new tools and solutions
  • Support for the governance of the SSC, including SLA management, customer billing, issue handling and KPI reporting
  • Provide additional support to the SSC management team as is necessary for the proper functioning of the SSC
  • Support the maintenance of the SSC Intranet website
57

Process Excellence Senior Specialist Resume Examples & Samples

  • Works in coordination with the Regional Lead of Process Excellence and Business Intelligence
  • Supports the GSMG team and priorities as defined by the Regional lead and his leadership team
  • Assists with the implementation of appropriate dashboards in alignment with global guidance and the regional priorities
  • Ensures smooth implementation of working processes, issue escalation, strategy implementation and communication flow (bilateral) between Global, Regional and Local
  • Data Steward and process owner for Savings, DPO, Concentration, Compliance, RFT, etc
  • Supports KPI reporting & analysis to measure performance, providing controls to ensure the proper actions are taken to improve when needed
  • Ensures internal procurement and external (stakeholders) interactions have a productive agenda, right format, objectives & follow up process
  • Supports and facilitates the right process for best practice sharing across the region
  • Manages the Project portfolio to secure timely execution & coordination among all markets & Regional CoE's
  • Supports Procurement processes simplification and roll-out within the region
  • Provides support with the use of tools to execute lean & 6 Sigma methodology when managing improvement of E2E sourcing processes
  • Supports the GSMG Communications and training lead as well as the Compliance Officer in the roll-out, implementation and tracking of the respective plans in the region
  • Ensures procedures are clearly communicated and applied in the region
  • Supports and coordinates SAP/COMET to be efficiently & effectively rolled out and maintained in the AP region
  • Bachelors degree in Business Administration, Industrial Engineering or a related field
  • 7 or more years of experience in Procurement, Project Management, Manufacturing, Sales and/or Marketing
  • Strong analytical and critical thinking skill
  • Six Sigma Black Belt and/or PMP preferred
  • Experience working with SAP is a strong advantage
  • Proficient in English. Intermediate communication skill in another language is an advantage
  • Ability to influence work environments with potentially conflicting priorities; this position will mostly focus on influencing Procurement Site Managers, Regional CoE's, and the counterparts in the Global Sourcing Teams, therefore individual has to possess courage & candor with respect to communication while always looking for solutions that drive results to the company
  • This position will be responsible to identifying, facilitating, proposing, and enforcing changes to current processes, and will look for the appropriated GoA to execute the changes observed, either in the region, or globally
  • Demonstrated proactive approaches to problem solving with strong decision-making capability and the ability to achieve high performance goals and meet deadlines in a fast-paced environment
  • Knowledge of best in class procurement systems and processes, including SAP (EEM, SRM & E-Sourcing); will also need to have experience on business transformation, process reengineering, change management, governance models with performance metrics management and data analytics
  • Strong communication and facilitation skills, outstanding follow-up and attention to detail. Excellent inter-personal and partnership development skills
  • Demonstrated self-starting ability, able to work independently in dynamic environment, flexible and able to be multitasking
  • Able to take calculated risks
  • Fluent English speaking, with other Asian languages is an advantage
58

NPI Process Excellence Lead Resume Examples & Samples

  • Collaborate with Velocity Portfolio Development (VPD) team to support gold enterprise initiatives and ACS wide NPI process
  • Train and implement tools/templates/dashboards to align with VPD cross functional support
  • Align and initiate new efforts with engineering for preferred initiatives directives
  • Standardize phase gate interface for sourcing with new PMO team
  • Translate Sourcing requirements into digital reporting and analytics solutions that can be generated in a repeatable in a reliable manner
  • Align strategy for reporting opportunities through the procurement analyst team to develop a global strategy
  • Translate business needs into automated reporting options in excel, sharepoint or dashboards
  • Team with IT team to ensure digitization projects and reporting and analytics requirements are aligned
  • Implement solutions supporting the preferred initiatives and align strategies with the COE commodity management team
  • 4 year bachelor’s degree
  • 5+ years experience Supply Management/Sourcing/Procurement
  • 1 year project management
  • Travel up to 15%
  • CPIM and/or CPM certification desired. Additional Qualifications
  • Six Sigma Green Belt or Black Belt certification preferred
  • Project Management Professional (PMP) preferred
  • Previous experience in global high-volume electronics manufacturing business preferred
  • Strong communication and interpersonal skills including crisp verbal skills plus effective listening skills and effective facilitation skills
  • Execution skills including persistent drive for results utilizing sound project management, organizational and problem solving skills
  • Technical skills including data management, digitization, and analytics
59

Head of Process Excellence Resume Examples & Samples

  • Identifying, prioritising and delivering a programme of multiple process improvements projects using Lean / Six Sigma methodologies and process automation tools (workflow and robotics)
  • Providing transparency on project progress and resolving issues / escalating as appropriate through the management hierarchy
  • Continuing to develop the process architecture, the supporting tool (iGrafx) and supporting standards (BPMN2) and documentation methodologies
  • Governing our processes and our process model, ensuring process changes align to target and to design principles, that processes are documented to standard and changes updated timely and process documentation regularly recertified
  • Driving cultural change across the GF organization on the process mindset
  • Educating on process, process modelling, process improvement
  • Build strong relationships with peers in Service Excellence, the RPA SteerCo and central IT team, architecture, finance change as well as Process Owners and Process Controllers
  • University Graduate (Commerce, Economics, Engineering, Process, Finance)
  • 5-10 years developing, building and running multi disciplinary process excellence functions (not just process improvement)
  • 5+ years in delivering cultural change in relation to process thinking and awareness across large global organisations
  • 10+ years in delivering process improvements using process methodologies (Six Sigma / Lean)
  • 5-10 years experience in process architectural design and governance
  • 5-10 years in governing an enterprise wide process model
  • 5 - 10 years experience in building new process functions
  • 5-10 years experience in implementing process modeling tools and their governance for tools such as iGrafx, ARIS, Mega and notations such as BPMN2 or EPC
60

Process Excellence Lead-business Transformation Resume Examples & Samples

  • Deliver business value in collaboration with our CFS partners
  • Strengthen process management & governance
  • Reimagine our processes leveraging tools like Six Sigma and RPA
  • Build culture of process excellence and drive Six Sigma & RPA competency within CFS
  • Proven track record in driving process excellence and robotics initiatives, with demonstrated success in transforming businesses with tangible results
  • Ability to demonstrate thought-leadership in formulating and executing strategic plans on process governance and excellence
  • Demonstrated experience in successfully leading a team to coaching, leading and implementing process improvement projects
  • Acumen to spot opportunities and develop them into viable projects with ability to think out of the box
  • Experience in robotic processing automation
  • Six Sigma Black Belt certification or equivalent
  • Solid stakeholder management and change management skills
  • Extensive project management and facilitation experience
  • Passion to continually grow the culture through coaching, training and other programs(reward and recognition etc)
61

Principal Process Excellence X-kuala Lumpur Resume Examples & Samples

  • Collaborate and consult with users and stakeholders to identify, prioritise and submit improvements up to the point of leadership endorsement or inclusion on the Finance roadmap
  • Participates in the delivery of significant improvement opportunities from the Finance roadmap
  • Govern design of assigned Global Finance Processes
  • Act as Risk owner for all Risks assigned to the relevant processes
  • Conduct process Control Design Evaluations and Control Walk-throughs of relevant processes
  • Research system use and capability in order to prepare and deliver capability programs focused on improving Finance functional excellence
  • Act as the escalation point of user acceptance testing (UAT) issues
  • Assist Technology in the change management and deployment of design changes
62

Business Process Excellence Lead Resume Examples & Samples

  • Minimum 10 years of experience in industry
  • Sound knowledge of cGMPs and equivalent industry regulations
  • Knowledge and previous work experience with process mapping, Lean Six Sigma and Business Process Reengineering would be preferable
  • Working knowledge of electronic GMP systems (Trackwise, LIMS, CMMS, Oracle EBS, SAP, etc.) preferred
  • Familiarity with Visio or other process mapping tools
  • Knowledge of performance measurement tools and metrics
  • Good facilitation, change management, interpersonal and problem solving skills required
63

Process Excellence Lead Resume Examples & Samples

  • Play a lead role in process assessment and present assessment results to applicable business leaders for review/approval to move forward
  • Lead mid to larger size projects for the business area(s). These initiatives have an impact on market share, top line growth and bottom line results
  • This position will deliver significant and quantifiable process improvement and financial benefit across the organization on assigned projects
  • Incumbent will create business plans for selected projects to include accurate cost benefit analysis to assist in the prioritization and sequencing of resource allocation
  • Lead by example as an active change agent by leverage influencing skills that come from prior Continuous Improvement experience
  • Establishes strong, effective and collaborative partnerships with key business area leaders, project managers and subject matter experts to identify specific business opportunities or to address business needs or problems and help build effective solutions
  • Support the business area by evidencing a strong understanding of the strategic direction and goals. Will focus on business performance that constantly strives to eliminate waste, improve customer satisfaction, and increase market share via the use of but not limited to Lean Six Sigma tools and other continuous improvement methodologies
  • Design improvements that align with strategic objectives, support business goals and deliver efficiency gains to reduce costs to business partners’ operations while continuing to service customers
  • Quantifies and develops appropriate cost benefit measures for new or redesigned value-added processes
  • This position will share responsibility for planning and assisting in the execution of various Continuous Improvement events and projects targeted towards improving the business’s performance
  • Design new processes and identify requirements for technology solutions
  • This position will provide mentoring / training to Green Belts and CI Consultant I roles on the use and practice of Continuous Improvement methodologies and tools
  • Job Specifications
64

Process Excellence Intern Resume Examples & Samples

  • Assists the Project Manager on small projects or phases of large projects by coordinating activities and utilizing systems and data to resolve business issues in the most effective manner
  • Assist Business Analysts in analysis of process improvement to support business initiatives
  • Must be an undergraduate/graduate student majoring in a field related to the internship (i.e
  • Be flexible while achieving change
  • Openly communicator in various settings with all team members
  • Demonstrate excellent organization skills, attention to detail
  • Have the ability to multi-task
  • Be able to accept new challenges and work independently, provided with project objectives and guidelines
  • Have a desire to gain professional experience and eager to learn
65

Process Excellence Lead Resume Examples & Samples

  • Play leading role in standardizing, stabilizing, and improving core processes in the E2E supply chain; support best practice through process excellence across GMS
  • Drive standard work and simplification through the E2E supply chain through value-adding CoEs – S&OP, Supply Planning, etc
  • Key integration role across GSC verticals and beyond to ensure coordination and delivery of the GSC transformation program and agenda with respect to the evolution / enhancement of core business processes
  • Balance service mindset to balance of GSC / GMS with holding various players accountable for adherence to standards / best practices; share outcome metrics with e.g. Head of Biologics / Pharma Planning, Market Supply Planning, etc
  • Set standards and ensure adherence through collaboration with process owners and executors
  • Ensure transition to GMS evolved operating model, setting up strategy to interface and operate with key partners (external and internal)
  • Leadership of assigned cross -functional (GSC/GMS/BMS wide) strategic initiativesindependently or in equal partnership with GSC leaders on core processes
  • Set and achieve process metrics with "right first time" mindset – specifically: adherence to processes, minimized rework, right first time outcomes for key processes, consistency of roles through the E2E supply chain
  • Attract, retain, develop and engage global process staff
  • Supports and facilitates collaborationwith GMS and Enterprise key stakeholders (GSC and GMS leaders, Business Insights & Analytics, Compliance, IT, etc.) and shape governance platform to build and operate a credible and agile operating model and enable integration of capabilities across the functional teams
  • Scans marketplace (both pharma and non-pharma) to continuously identify best-in-class capabilitiesthat can be adapted and leveraged by the organization
  • B.S. or BA in supply chain, science and/or engineering (biotechnology, biology, chemistry, pharmacy, engineering or a
  • Demonstrated leadership and international people management capabilities in driving change in complex, matrixed environments; can drive appropriate dialogue at the senior level to escalate and resolve issues; executive presence
  • Operational Excellence background and mindset; process orientation and familiarity with all core processes defined as in scope – i.e., Supply Planning, Lifecycle Management, S&OP, Inventory Management, Network Planning
  • At least 5 years Supply Chain management experience with at least 3 years in a global leadership role and as a people manager; proven track record of cross-functional collaboration to drive tangible results
  • Preferred: Balanced experience in both Commercial and Operations / Manufacturing dimensions of the business desired, with ex-US experience
  • Exceptional talent builder and team leader – actively sought out by others as a coach and mentor
66

Process Excellence Manager Resume Examples & Samples

  • Degree educated in a relevant discipline
  • Experience in Lean methodology
  • Certified Master Black Belt or Black Belt preferred
  • Committed to caring
67

Director of Process Excellence Resume Examples & Samples

  • Maps current and end state flows/processes, conduct gap analysis and works across Customer Experience Design, operational and technical teams to re-design and implement improvements
  • Helps to clearly communicate the path to reaching the vision, assist in driving alignment with customer experience goals
  • Serves as a change agent for the continuous process improvement of the customer journey experience
  • Maintains close relationships with cross-functional stakeholders address operational needs
  • Assists in identifying projects or best practices that can be replicated for deployment across divisions, regions and national functions
  • Builds capabilities to improve processes, drive efficiencies and create measurable financial returns
  • Proactively identifies and works to remove barriers that slow or prevent the successful attainment of customer experience goals & objectives
  • Conducts regular report-outs to respective stakeholder and working teams on operational needs and results of the piloted improvement activities
  • Puts self in position of others to understand their views, needs, and
  • Takes action before being asked to or before being forced to by
  • BA/BS in Business or a related subject with 10 plus years work experience in a related field, MBA preferred
  • 4 plus years' experience in leading process improvement, customer journey re-engineering, business process management
  • Lean Six Sigma Black Belt Certified, Certified Customer Experience Professional (CCXP) preferred
  • Knowledgeable in customer journey/process mapping, evaluation and change models
  • Able to see the 'big picture' and ability to assist other in 'connecting the dots'
68

LSS Process Excellence Leader Resume Examples & Samples

  • Bachelor’s Degree and 2+ years of experience in a business function
  • 3+ years demonstrated experience leading complex cross-functional business process improvement
  • Lean Six Sigma Black Belt Certification
  • 1 year of experience providing coaching/mentorship to peers
  • Demonstrated experience delivering formal presentations
69

Head of Process Excellence Resume Examples & Samples

  • Min. 5 years of successful experience in implementing Lean/Six Sigma across complex organization
  • Yellow / green belt certification in lean six sigma or evidence of comparable knowledge will be an added advantage
  • Ability to work in an environment that is fast paced, constantly changing and achieve innovative solutions
  • Ability to influence other all level of people in embracing the change and adopting Operational Excellence practices
  • Ability to coach and train; deliver messages, lead workshops, develop people in training / coaching environment
  • Excellent verbal and written communication skills including facilitation and presentations
  • Ability to manage competing priorities showing adaptability and meeting important deadlines
70

Process Excellence Manager Resume Examples & Samples

  • Create strategic plans to eliminate waste within the business unit by utilizing lean processes, metrics, cost savings, best demonstrated practices and enterprise resource management. Works with all departments in reference to utilization of and training in these techniques and programs
  • Ensure that workplace process improvements are visible, that savings are tracked, validated and posted
  • Manage capital and non-capital projects to improve capacity, quality, efficiency, utilization and safety at the lowest cost. Manage projects by maintaining project timelines and continuously evaluating actual project costs with budgeted costs so projects will be completed on budget and in a timely manner
  • Assist in the training and guidance for champions, team leaders and members to develop and implement Lean action plans, and in the transfer of technology and lean initiatives to other West plants
  • Sets up or participates in continuous improvement teams related to establishing a process or process improvement
  • Reviews control charts/data generated from facility processes to assure they are in a state of statistical control. Reports status as appropriate
  • Assists with facility/supplier audits and meetings, as required
  • Serve as a global Subject Matter Expert (SME) on various process or equipment related items. Serve as a member of the site leadership team and participate in the decision making process
  • Collaborate with QA and Engineering to set up and conduct capability studies, designed experiments, sampling programs, process validations, etc. to evaluate the manufacturing capability of the new product/process. Responsible for the input, analysis and reporting of the data generated from these studies
  • Provide QA with necessary process/product documentation for them to maintain formal (GOP,SOI,GMPs, etc.) as required, work with the Customer (with Sales and QA support) and the plant to assure both parties understand each other’s needs and capabilities
  • Education: Bachelor's in
  • Engineering or Statistics concentration; or recognized equivalent
  • 5+ five years’ experience in a manufacturing/production environment, at least five years related experience and training in Lean Manufacturing Principles required
  • Must have good interpersonal/leadership skills and be able to interface with all departments and team member levels
  • Must have excellent organizational, interpersonal and problem solving skills and be able to interface with employees in all levels of the organization
  • Excellent computer skills required including SAP, all MS Office applications, Mini-tab and other statistical software programs
  • Must possess a Six Sigma Black Belt certification and have at least five (5) or more years of experience demonstrating and using Six Sigma/Lean tools and methodologies
  • Prior manufacturing experience in a pharmaceutical industry preferred
71

Process Excellence Lead Resume Examples & Samples

  • Project Leader for small/medium scoped Projects and ad hoc projects with increasingly more scope, complexity and visibility to senior management 
  • Business Process Management (BPM) including mapping and SOP creation, identification of process improvement opportunities, and voice of customer interviews 
  • Maintain transparency and communication of team’s Sharepoint site, metric and project dashboards, databases and innovation idea hopper 
  • Meeting planning and materials preparation
72

Process Excellence Senior Business Partner Resume Examples & Samples

  • Develop and teach framing for change linked to improving customer experience, having clear "what" and "how” and getting to game changers for customers
  • Identify and drive/coach the right intervention strategies to close the gaps in the customer experience
  • Identify and use output metrics
  • Define and implement PE rating mechanisms based on what’s most important to customer
  • Manage continuous project improvement initiatives across multiple functional areas and teams
  • Ensure the overall performance of all assigned projects by addressing resource, funding and timeline constraints. Assist with business case preparation
  • Prepare materials and presentations to management team identifying benefits, financial or other -- during and post closeout of project
  • Structure three and six month follow up plans to completed projects to ensure continual business objectives alignment
  • Serve as a change agent and supporter of a metrics based continuous improvement environment
  • Assist operations with a "fresh view" approach by identifying and driving out waste within current processes
  • Ensure Best Practices are identified, replicated and able to be shared to similar operations, both local and remote sites, through effective communication
  • Provide leadership to all levels of the operation in the execution of continuous improvement projects and serving as a change agent towards a metrics based continuous improvement environment
  • BA required, MBA is a definite plus a minimum ofa10 years of Business Excellence/ Project Management experience required
  • SaaS/Global/Business Consulting firms experience a plus;Fluent in English (mandatory)
  • Provide constructive feedback and coaching to peer and client groups
  • Transfer knowledge…engage, teach, coach
  • Open to learning and finding ways to apply and test
  • Distinguish, intervene, and coach on root cause at both process and systems levels
  • Use and facilitate teams through logical frameworks/tools
  • Demonstrate initiative, innovation, and creativity to drive breakthrough thinking
  • Assess, analyze, influence and contract with stakeholders
  • Plan, organize, and execute initiatives
  • Develop linkages and partnerships across BU's, FG's and Core Processes
  • Represent/hold an outside perspective
  • Assess and frame within the realities of business context and culture
73

Process Excellence Manager Resume Examples & Samples

  • 4-8 years of experience in Lean and / or Warehousing
  • Strong data analysis skills and knowledge of Microsoft Excel
  • Results driven-focus on operations & scale
  • The ability to handle multiple tasks, to prioritize those tasks and meet deadlines
74

AP GCC Process Excellence Leader Resume Examples & Samples

  • Leading change management and coordinate deployment of GCC process and tools across the Pole closely coordinated with the LOB/functions and GCC LOB Excellence Leaders
  • Handling all booking escalations
  • Support HOS deployment within the Pole
  • Managing Programs for selected process improvements and tool developments
  • Providing the first line Help Desk to all GCC staff for Global Tools, including SAP and Siebel
  • Assuring proper Siebel discipline to acquire accurate metrics
  • Establish and deploy proper training for all Pole based GCC staff
  • Working closely with the Global GCC Tools Leader to identify tools requirements and deploy global tools
  • Working independently between the business leadership and other functions and organizations as necessary to complete objectives
  • Completing all pole based metrics including the Global GCC scorecard
  • Completion of pole based performance and compliance auditing
  • Business Relationships: Maintain high level of knowledge of the marketplace, technology and application trends. Represent the Pole to the Global GCC Leadership; Solicit resource support and gain acceptance of GCC practices within the Pole
  • People Management: Serve as change agent - influence, consult, and lead efforts for sharing and standardizing of best practices and processes; Ensure all proposal methods and sales processes files are in accordance with Honeywell standards and processes; Thoroughly understand and follow company policies especially with respect to exposure of the company to financial risk and adherence to policy and procedures on business ethics; Active member of a team environment sharing knowledge and experience to extend the success of the business unit
  • Strong Communications skills, able to present concise plans and ideas to executive level in a diverse work environment
  • In -depth understanding of complex business systems such as Siebel
  • Expert proficiency at all Microsoft office applications
  • Proven ability to work in virtual work environment
  • Self motivated to deliver on complex assignment with quality results
  • Proven ability to make decisions necessary to keep a project on track
  • Bachelors Degree in a technical or business field
  • 3+ years process automation industry experience
  • Experience with booking and invoicing
  • Experience working with a cross functional organization
  • Excellent customer service skills / customer relationship management
  • Primary language: English
  • Minimum 5 years management experience preferred
  • Experience with project and program management
  • Experience with the Honeywell Operating System
  • Global business experience and the ability to work across multiple cultures and geographies
75

Process Excellence Manager Resume Examples & Samples

  • A minimum of a Bachelor’s degree (Engineering or Science or MBA is preferred) with a minimum of eight (8) years of related experience is required
  • A Lean or Six Sigma Green belt certification is required
  • Prior supervisory or project leadership experience is required
  • Proven experience in demonstrating their past ability to partner with other stakeholders (i.e. Quality Engineering, Product Engineering, R&D, etc.) to develop effective and efficient processes from project inception and resolve major, multi-faceted line improvement opportunities as required
  • Must have proven experience optimize resources to meet / exceed production performance on quality, cost, delivery, and budget as required
  • The ability to demonstrate organized and analytical approaches to problem solving is required
  • Must possess experience in change management
  • Excellent verbal and written communication skills are required with the aptitude to communicate clear objectives and deliver both oral and written communications around process improvement projects
  • Proficient use of the Microsoft Office (Excel, Word, PowerPoint) is required
  • This position is based in Irvine, CA and will require up to 15% travel (domestic and international)
76

Process Excellence Partner / Enabler Resume Examples & Samples

  • Drive the process improvement initiatives across different Business Units
  • Work with process owners in understanding the business needs and translate them in measurable metrics
  • Identify the customer concerns and help in effective deployment of corrective & preventive actions
  • Process mapping for new and existing business areas
  • Process audits for IIA/ISO and effective deployment of Corrective actions
  • Impart quality trainings like Six sigma, ISO, BCP etc. as per training roadmap
  • Single Point of contact for a Business Unit
  • Act as an enabling partner to achieve business excellence (better Quality, better effort, better delivery dates, and better value adds etc.,) and customer satisfaction
  • Provide QMS and process consulting support to DH, and other management groups
  • Help projects in identification of Risks, Metrics & Measurements
  • Help projects in requirements review / understanding customer expectations
  • Analyze project data & information and arrive at early warnings at various levels
  • Bring-out early warnings to the notice of Department / BUH and ensure corrective / preventive actions are implemented
  • Share best practices across projects in a department
  • Moderate Root cause analysis meetings
  • Moderate project closure meetings
  • Participate in DH Staff meetings
  • Ensure RAG & CAD status is communicated for all the projects in the department
  • Making sure the department performs well and ensure demonstration of compliance to various certification requirements like ISO 9001, ISO 27001 etc.,
77

Process Excellence Leader Resume Examples & Samples

  • Will supervise consultants and complementary workers when working on large projects
  • Role involves contact with outside vendors, GBS community, and all Smith & Nephew businesses
  • Business Acumen: Speaks and understands the language of the business and the strategic imperatives of the business. Can quickly gain understanding and link the business processes to the business strategy to ensure the creation of clear action plans. Uses insight of the business environment to improve business outcomes
  • Intelligence / Analytical Skills: Ability to collect and synthesize large quantities of quantitative and qualitative data, recognizing trends, and develop recommendations based on analysis
  • Brand Ambassador: Able to promote Brand Values and Personalities in all aspects of planning and execution. Serves as a role model
  • Team Skills: Can be effective participating as a team member or occasionally as a team leader. Works towards the organizational best interest rather than personal interests. Navigates well across the matrix through individuals and processes both at a function level and across the business. Uses networks in strategic activities to achieve better business outcomes
  • Developer of Talent: Understands that key role is to build strategic capabilities (people, processes and systems) broadly across the organization. Provides constructive feedback, regardless of organizational level. Applies Lean Six Sigma and change management knowledge and engagement strategies to ensure initiatives embed and grow
  • Reputation for Delivery: Consistently delivers against agreed plans, is responsive and realistic about time/resources to deliver. Anticipates and prevents future problems, often taking the lead to bring about change and grasping initiative within projects. Has the ability to persuade partners and other key stakeholders to drive results. Develops and evaluates solutions to problems and implements solutions. Applies systematic thinking to identify new solutions. Able to win impact and influence regardless of organization boundaries and relationships. Is personally credible. Maintains confidences
  • Communication Skills: Clearly articulates messages. Effectively listens, can express ideas in written format and verbal format. Manages conflicts and diffuses tensions across employees to resolve issues. Effectively drafts written communication
  • 5 to 10 years of Process Improvement experience, preferably in healthcare or a similarly regulated industry
  • In depth knowledge of continuous improvement and Lean Six Sigma essential
  • Experience in project and change management
78

Head of Process Excellence Resume Examples & Samples

  • Ensure best practices in each business operations teams, operations centers are shared across other centers, global teams as appropriate and prevent duplication of efforts
  • Create centralized library of best practices, tools and methodologies for reuse and wide adoption
  • Coach, mentor and train the team in the philosophy, methods and tools of process improvement to increase the organizational capability to respond to problems
  • Postgraduate with 12+ years of diverse experience in Business process reengineering, process excellence , Process management & Optimization
  • Master Black belt certified, Deep experience of implementing lean methodology
  • Professional certifications such as PMP, Program Management is highly desirable
  • Experience focused on analytics and reporting in a complex technical environment
  • Strong experience in leading large scale projects and cross functional project management in non technology domain
  • Experience in working and implementing change with senior and middle management is required
  • Strong relationship management skills and well developed interpersonal skills
  • Strong executive presence and proven experience of working with senior management
  • Experience must demonstrate managing programs (with teams based in multiple virtual locations) to successfully deliver within specified timescales and budget
79

Process Excellence Engineer Resume Examples & Samples

  • A minimum of a Bachelor’s degree in Engineering is required; Industrial Engineering is preferred
  • At least two (2) years of experience in process improvement within a manufacturing environment is required; previous COOP and/or internship experience will be considered
  • Experience working in regulated industry such as Pharmaceuticals, Medical Devices or Consumer industry is highly preferred
  • Must have knowledge of Lean Six Sigma tools and lean manufacturing principles
  • Must have intermediate computer skills (Word, Excel, Outlook & Power Point), AutoCad and Minitab; proficiency Excel is preferred
  • This position requires up to ten percent (10%) of domestic travel.5331170317
80

Senior Manager Process Excellence Resume Examples & Samples

  • Bachelor degree and 6 years of experience in business process reengineering, process improvement or process management & optimization OR 10 years of experience in business process reengineering, process improvement or process management & optimization
  • Experience managing and developing expert teams
  • Management experience
  • Experience in using data and analytics to identify opportunities, and drive improvements
  • Experience with Lean and/or Six Sigma transformation philosophies, principles, tools, and techniques
  • Clear and concise verbal and written communication skills
  • Facilitation skills
  • Experience training service operations process participants in process improvement methodologies
  • PC proficiency with Microsoft applications including Access, Excel, Word and Power Point
  • Bachelor degree in a science, technology, engineering or math field
  • Master degree
  • Health insurance experience highly preferred
  • Service operations experience in Call Center, Claims, etc
81

VP-lean & Process Excellence Resume Examples & Samples

  • The jobholder is responsible for providing current state analysis and re-engineering of critical Finance processes and applications in line with Finance strategy, with an emphasis on process solutioning and location strategy realisation
  • Graduate in Finance or Engineering, MBA Preferred
  • Experience in process improvement/ consulting/ technology roles
  • Experience in working with complex, interdependent process frameworks
  • Experience in analysis of risks within processes and design of mitigating controls
  • MBA from a top tier institute
  • Strong understanding of Technology platforms and architecture
  • Finance and/or Banking domain knowledge
  • Experience with automation
  • Detailed understanding of (and application of) project management disciplines and methodologies
  • Persuasive with good interpersonal skills
  • Knowledge of standard Finance processes to e.g. facilitate understanding, interpreting and documenting business requirements
  • Ability to manage business priorities in a finance environment and interact with a wide range of stakeholders across the bank, including
  • Compilation of business cases
  • Process improvement qualification – Black Belt Lean Six Sigma or Lean Expert
  • Experience of full project lifecycle (i.e. from initiation to closure) including ownership of delivery
82

Process Excellence Engineer Resume Examples & Samples

  • Education : University/Bachelors Degree or Equivalent is desired
  • 3-5 years overall business experience. Experience in Manufacturing is preferred
  • Certified Lean or Six Sigma Green Belt is preferred
  • Experience with participating and conducting root cause investigations
  • Experience with operations and troubleshooting manufacturing equipment or processes
  • Verbal & Written English
  • GMP and manufacturing environment
  • HSE, Quality and Compliance Policies
  • Management System (JDE,SAP, Oracle..)
83

Process Excellence Manager Resume Examples & Samples

  • Activate and enable Global Accounting and end to end supply chain accounting strategies by aligning business strategy and execution to ensure the team prioritizes the right work and provides input and expertise on major strategic initiatives
  • Drive accountability through the development, implementation and reporting on key performance indicators by partnering with leadership and team members to ensure successes can be measured and opportunities for improvement identified timely. This will include participating in the development of Controlling’s end to end supply chain strategic objectives and proactively determining appropriate measures to enable team success
  • Drive and maintain continuous improvement, while collaborating with others on owned processes to drive greater efficiency and effectiveness
  • Build collaborative, cross-functional relationships to achieve strategic objectives
  • Define and drive the execution of standard operating procedures, best practices, including standardization and centralization, within the end to end supply chain accounting team and Global Controlling’s Community of Excellence
  • Drive the team connectivity and engagement framework as well as provide process coaching/facilitation to the team
  • Play a key role to help unleash the most diverse, inclusive and talented team through effectively exhibiting NIKE’s Lead, Coach, Drive and Inspire capabilities
  • A minimum of 5-7 years of experience in accounting, finance or related functions; experience in sourcing and supply chain within a large multinational company preferred
  • Strong communication and stakeholder engagement skills
  • Proven success in developing organizational operating standards/processes as well as supporting documentation
  • Understanding of financial risks and controls across end to end business and operational processes
  • Proven ability to problem solve and effectively communicate complex and/or controversial topics and concepts
  • High standards for quality and the ability to handle multiple, competing priorities and requests; ability to innovate and navigate through ambiguity
  • Strong analytical skills, resourceful and eye for detail
  • Experience with process frameworks, classifications, measurement strategies, benchmarking, LEAN preferred
  • Experience with facilitating / driving strategy planning sessions
  • Proficiency with SAP ERP, Excel, PowerPoint, Word, and SharePoint systems are strongly preferred
  • Strong accounting experience and knowledge
  • Ability to pass a 7 year background check
84

Senior / Lead Process Excellence Engineer Resume Examples & Samples

  • Responsible for developing a strategy and executing plan to deliver process performance improvements related to Quality, Delivery, Reliability and Cost of a manufacturing process or line
  • Develops strategy, change management plan, and execution plan to improve flow of products
  • Leverages process knowledge to identify opportunities / solutions to improve throughput capacity by reducing impact of constraints
  • Is responsible for driving associates’ engagement and for developing Lean and Six Sigma capabilities through coaching and mentoring
  • Sustains business improvement results through the application of Lean, Six Sigma, JJPS (Johnson & Johnson Production System), and other continuous improvement methodologies
  • Facilitates PEx trainings, business case definitions, and results presentations; as required
  • Follows and observes all regulatory requirements (GMP’s, ISO, FDA, internal policies) applicable to area of responsibility
  • Complies with J&J safety requirements and safe working conditions and practices in the department
  • Education and Experience Required for Role
  • A minimum of a Bachelors degree is preferred in an Engineering or Science discipline
  • Additional Essential Requirements for Process Excellence Engineer and Senior Process Excellence Engineer Roles
85

Process Excellence Specialist Resume Examples & Samples

  • Partner with Work-stream Leadership to develop functional process landscape, gap analysis, process transformation plans, organization impact analytics, and long-term GBS work-stream strategy
  • Develop clarity of process controls, inter-dependency alignment, and formal process documentation for all processes with-in GBS work-stream
  • Apply LEAN concepts to process transformation, focusing on eliminating waste, queue time, and touch-points
  • Development of a global work-stream review and workout facilitation schedule based on business needs and GBS strategy, focusing on key stakeholders, milestones, and a clear definition of success and completeness
  • Focus on continued education of business unit operations, products, and customers, as well as shared services best practices to drive a continuous improvement culture with-in the GBS team
  • Development and adherence to GBS standardized documentation, including process mapping, training development, and progress updates, while ensuring standard archiving processes are executed
  • Collaborate with external consulting and internal stakeholders to create processes integrating industry best practices
  • Review organizational structure and provide recommendations for realignment and resourcing to drive global process alignment and simplification of work-streams
  • Preparation and presentation of project progress at operating mechanism updates, scheduled and ad-hoc
  • Other duties in support of work-stream, functional, and GBS management as required
  • Global functional process alignment to develop standard and centralized processes
  • Drive continuous improvement activities through a schedule of global and regional improvement programs
  • B. S. or B.A. in Operations Management, Engineering, Finance, or other technical discipline
  • Three or more years of Process, Quality, Audit, IT, or other Transformational / Improvement experience
  • 6 Sigma, LEAN, or similar business improvement leadership and facilitation experience
  • Project Management Professional (PMP) certification preferred
  • Expertise in internal reviews and process improvements on a global basis
  • Experience in data analytics, including advanced Excel, Access, and PowerPoint experience required
  • Strong oral and written communication skills with strong interpersonal skills
  • Expertise and experience in cross-functional process improvement, including established track record of project management and leadership a requirement
  • Must be able to clearly link results to operational drivers to financial impact
  • Must be able to travel globally and handle flexible and dynamic work schedule
86

Process Excellence Manger Resume Examples & Samples

  • Bachelor’s degree (B.A.) required at a minimum, preferably in an Engineering or Science discipline
  • Black Belt certified preferred
  • Requires BS degree in technical or quantitative business field. Would also benefit from MS in Industrial Engineering, Industrial Management, Operations Research, Applied Statistics/Mathematics or Quality Engineering is preferred
  • Must possess at least 5 years of work experience in a similar environment with a pharmaceutical, biotech or medical device company
  • A minimum of 3 years in management/supervisory role is required
  • ERP (Enterprise Resource Planning) implementation experience, preferably JD Edwards
  • Experience working in an FDA regulated environment is highly preferred
  • Demonstrated functional knowledge of Lean Manufacturing philosophies, Six Sigma, Green or Black Belt certification is preferred
  • Experience in standard costing and measurement, capital budgeting
  • Contracts- Engaged in contacts with personnel at all levels within the organization. Considerable contact with quality control departments and headquarter offices
  • Gowning per established Quality procedures required when visiting/working at Manufacturing area
87

Senior Specialist, Process Excellence Resume Examples & Samples

  • Experience in the Procurement function, processes and tools
  • 5+ years experience in large, complex and successful organizations
  • Strong analytical capabilities, project management skills, structured process thinking, and process improvement expertise
  • Implementation and results driven, attentive to customer needs
  • Proven ability to handle confidential information with discretion
  • Demonstrated proactive approach to problem-solving with strong decision-making capability and the ability to achieve performance goals and meet deadlines in a fast-paced environment
  • Strong communication and facilitation skills, outstanding follow-up and attention to detail. Excellent interpersonal and partnership development skills
  • Knowledge of procurement systems and processes
  • Change management training and/or direct change management experience
  • Ability to set priorities and work well with all levels of personnel
  • Minimum Six Sigma Green Belt certification. Black Belt is preferred
  • Experience in Procurement, Project Management, Manufacturing, Sales and/or Marketing
  • Experience working with SAP/COMET
88

Process Excellence & Transformation Manager Resume Examples & Samples

  • A track record of success in implementation of large cross organization transformation efforts with data and process as the foundation
  • Strong background in strategy and execution of process and data elements (Managed a team with both operational and project responsibilities)
  • Has a strong understanding of data controls and quality and how they interact with foundational capabilities
  • Has strong management, organizational and evaluative process skills
  • Six Sigma Black Belt certification required (Master Black Belt, Black Belt)
  • Strong executive presence with the ability to influence senior leaders
  • Can analyze complex organizational, process and data issues and identify opportunities to improve performance and efficiency
  • Has strong coaching, mentoring and team member development skill
  • Has effective negotiation and influencing skills, including strong written and verbal communication skills and strong presentation skills
  • Can take complex structures, processes and data and simplify the operating model and system
  • Has deep experience with data quality, management and transformation
  • Experience in highly distributed complex business and technology environments
89

Process Excellence Manager Resume Examples & Samples

  • 9 to 12 years
  • 13 to 15 years
  • Strong generalist with leadership experience in multiple domains of a supply chain organization
  • Change agent capable of influencing without direct authority
  • Ability to translate business vision and strategy into operational excellence projects
  • Strong influencing and communication skills
  • Ability to build effective collaborative/partnering relationships
  • Facilitation and mentoring skills
  • Strong project management, change management and leadership skills
  • Certified Black Belt or equivalent through experience
  • At least 2 years of work / project experience as a Black Belt
  • Fluency in English and Dutch
90

Process Excellence Specialist Ludus Resume Examples & Samples

  • University degree with additional experience and knowledge regarding production management and production systems
  • At least 2 years of experience in leading position in production related areas
  • High Lean Management knowledge; High level of customer orientation, Persuasion, and Conflict-Management capability for the implementation of Efficiency-enhancing measures of social and intercultural competence and the willingness to frequent and prolonged abroad
  • Good analytical and problem solving skills with the ability to work under pressure
  • Good knowledge of English in writing and speech required
  • Possibility of relocation in Ludus
91

Senior Manager, Process Excellence Resume Examples & Samples

  • Delivering process performance improvements around quality, product supply, and cost
  • Formulate strategies as well as the necessary resource requirements, timeline and change management tools
  • Collaborate and partner with stakeholders across multiple functions
  • Responsible for developing, JJPS and Lean/Six Sigma capabilities within the Codman manufacturing network through the development and implementation of training programs and organizational learning
  • Foster a continuous improvement culture
  • Create sustained business improvement results through the application of JJPS
  • Monitor and contribute to the Manufacturing Cost Improvement Program
  • Monitor WW Manufacturing Project Portfolio, certifications, and savings monthly
  • Lead the strategic planning process
  • Responsible for creating and maintaining the short term and long term, strategic plan in collaboration to the strategy development and deployment organization
  • Follows and observes all regulatory requirements (GMP's, ISO, FDA, internal policies) applicable to area of responsibility
  • Comply with J&J safety requirement and safe working conditions and practices in the department
  • Other responsibilities may be assigned & not all responsibilities listed may be assigned
  • Responsible for defining, implementing and managing the program, which includes the deployment of JJPS, works with executive leadership to determine CSS priorities and establish overall strategy for the usage of dashboards and metrics as well as improvement methodologies
  • Location of San Jose, CA is expected to move to Fremont, CA in Fall of 2017
  • A minimum of a Bachelor's degree in an Engineering, or related discipline is required
  • Certified Black Belt is preferred
  • A minimum of eight (8) years overall business experience is required
  • Must be able to document successful prior leadership, training delivery, deployment of Lean Principles and re-engineered manufacturing and transactional processes hands on experience doing these things is required
  • Experience including both Six Sigma and Lean methodologies expertise and strong cross-functional business acumen is required
  • Experience in other total quality management methods such as re-engineering, problem solving, project management, etc. is preferred
  • Some familiarity with FDA, GMP and ISO requirements is preferred
  • Strong computer skills such as Microsoft Office and Microsoft Visio is preferred
  • An in-depth understanding of production and quality control techniques such as CFM, JIT, TQM, CIM, etc is preferred
  • Excellent written and oral English communication skills are required
  • In-depth manufacturing knowledge is required
  • Must understand and have ability to analyze market requirements and opportunities for product lines required
  • Up to 20% travel, domestic and international, is required00001A9D
92

Process Excellence Change Agent Resume Examples & Samples

  • Implementing tactical strategies to achieve the desired vision
  • Executing against long and short-term objectives to support the OM goals
  • Working with necessary site personnel to identify, address, and eliminate process related challenges
  • Assisting in the change of systems/processes as required in support of the Lean initiatives
  • Utilize BOS tools and techniques to design optimal information, material, and production flow methods
  • Support and facilitate the ISO certification and the maintenance of our Quality Management System programme
  • Manage our customer communication tool used by OM team (Zendesk)
  • Participating in, co-facilitating or facilitating projects, events and "just do-it’s"
  • Participating in gemba walks and coaching employees on continuous improvement, standard work development/modification/adherence
  • Providing necessary training specific to Lean Transformation tools and methodology
  • Following up on action plans
  • Assisting all teams as needed to ensure improvements are made and sustained
  • Conducting analysis, time studies, work load balance improvements, work place analysis
  • Creating, coaching and implementing standard work,
  • Implementing / coaching on visual management tools (MDI)
  • Assisting the department in problem solving issues affecting goal attainment
  • Must possess strong written and oral communication and presentation skills with the ability to speak and communicate effectively with various audiences at all levels
  • Ability to effectively facilitate a group’s activities and discussions using a defined process
  • Ability to create standard work documents, operational procedures and visual work aids
  • Must be viewed credibly as either an informal leader or a positive influencer of change
  • Must be a self-motivated learner
  • Must possess a strong work ethic
  • Ability to mentor team members and facilitate change from a position of Influencer
  • Ability to recognize conflict and take appropriate action within scope of the role
  • Ability to use statistical and graphical tools such as pareto analysis
  • Knowledge of developing VB macros to automate standard formatting and mathematical operations on tabulated data
  • Ability to define problem areas, collect data, establish facts, and draw valid conclusions
  • Ability to interpret a variety of technical procedures/processes and deal with several abstract and concrete variables
  • Ability to prioritize and handle multiple priorities in a fast-paced and changing work environment
  • Strong capability with Excel, Word, PowerPoint and Visio
  • VBA skills
  • Alteryx experience (desired)
  • Database management experience (desired)
  • Bachelor of Science degree or related discipline desired (Equivalent education / training / or experience will be considered in lieu of a formal degree)
  • Experience working in a Lean working environment highly preferred
  • Knowledge of basic Lean concepts and continuous improvement based tools and techniques highly preferred
  • Knowledge of Quality Management Systems preferred
  • Experience of using and managing CRM software architecture and systems
93

Process Excellence Associate Resume Examples & Samples

  • Prepares and maintains both internal and Health Canada required submission trackers
  • Communicates changes in predicted submission and approval dates to all internal and Health Canada stakeholders
  • Maintains budget for and reconciles submission fee projections and actual spend; processes payment of all Health Canada/submission related invoices; advises BPA of all relevant changes to predicted spend
  • Monitors Health Canada websites for updates in policies, regulations, company and competitor information and shares relevant information with stakeholders. Solicits feedback from relevant internal stakeholders in response to Health Canada policy consultations and compiles comments into a response document for review and approval by the Head of RA
  • Performs periodic self-inspections against department SOPs; WPs and best practices and prepares reports on findings. Conducts training for the department in response to deficiencies identified
  • SOP Champion for the RA department (responsible for assigning GAP assessments and periodic SOP reviews to relevant Subject Matter Experts; ensures GAP assessments/SOP reviews are completed in a timely manner; in conjunction with Subject Matter Expert, prepares draft of new or revised SOPs; enters SOPs into ESOPs for review and approval)
  • Makes logistical arrangements for all Health Canada Meetings; attends Health Canada rehearsals and meetings as required and compiles notes from attendees to prepare first draft of minutes
  • Assists the Head RA in preparation of agenda for departmental meetings and RA GDD Canada meetings
  • Records action items at all department meetings and performs follow-up on action items
  • Reviews all expense accounts for adherence to company policy prior to their approval
  • SharePoint administrator for Regulatory Affairs department
  • Responsible for preparing and managing all CPP (Certificate of Pharmaceutical Product) requests to Health Canada
  • Associate shall be accountable to perform all duties listed in Role Profile in accordance with applicable GxP principles, and internal/external regulations (e.g. Novartis Code of Conduct, Novartis Pharma Principles and Practices for Professionals (NP4), Rx&D Code of Ethical Practices, Health Canada and all other relevant regulations)
94

Process Excellence Specialist Resume Examples & Samples

  • Strong experience in process improvement and process improvement tools
  • Medical device understanding
  • Understanding of regulatory requirements, including ISO 13485 and QSR 820
  • Master degree or equivalent in Engineering, Biology, Chemistry or related disciplines
  • Strong communication, collaboration and networking skills
  • Proven ability to motivate and drive cross-functional and cross-national teams
  • Fluent in English and Danish, oral and written
95

Manager, Process Excellence Resume Examples & Samples

  • Identify and direct strategic initiatives whose timely execution achieves goals and strategies and aligns company processes for continued and future success
  • Plan, organize and assign resources for Process Excellence related projects
  • Perform or assist in problem resolution, recommending alternative techniques and providing training/guidance related to primary areas of responsibility within the Process Excellence area
  • Oversees Process Improvement projects including project planning, resource allocation and project leadership
  • Identify and institutionalize processes, tools, and methodologies which enable and maintain the long-term success of company’s excellence initiatives
  • Design and develop vision and strategies that drive achievement and maintenance of superior results in innovation and excellence
  • Direct alignment of company processes to achieve stated company requirements, and those of our customers and members
  • Oversee the daily operations of the Process Excellence team; supervise specialized team whose deliverables include optimized revenue growth, process efficiency, service effectiveness, organizational structure, and supplier performance
  • Provide direction and leadership to staff; guide and coach staff in completion of day-to-day responsibilities and ensure established policies and procedures are followed
  • Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff
  • Develop and maintain all subordinate personnel by applying necessary training and leadership to allow internal growth and advancement
  • Direct staff, to ensure duties are performed according to departmental performance standards
  • Collaborate with business and technical leadership, serving as an expert resource for the process methodology domain, bringing forth opportunities to leverage the Lean and Six Sigma methodologies to better the business and influencing decisions regarding process changes
  • Understand Lean and Six Sigma methodologies as it relates to PSCU landscape and expertise on tool selection and methodology
  • Maintain knowledge of best practices in innovation and process excellence
  • Motivate all employees to actively support PSCU excellence initiatives
  • Education: Bachelor’s degree with emphasis in a technical (science or engineering) field or business (finance), or equivalent combination of education and experience required. Black Belt required
  • Experience: Ten (10) years diversified business experience, with specific experiences in areas of reengineering and productivity, required. Five (5) years management experience required. Lean and Six Sigma experience required
  • Application of Six Sigma methodologies; (DMAIC), (DMADV)
  • Demonstrates behavior based on PSCU values: Excellence, Innovation, Leadership, Passion and Trust
  • Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
  • Ability to manage multiple projects, work in fast-paced environment, and meet deadlines
  • Demonstrated excellent analytical and quantitative skills; effective decision-making, time management, project management and organizational skills required
  • Ability to exercise discretion and good judgment in making decisions, and maintain confidentiality
  • Advanced proficiency in database, spreadsheet, and word processing computer software applications
  • Demonstrated ability to learn systems, to access, manipulate and model scenarios, independently, without relying on support personnel
  • Demonstrated ability to influence through strong communication and presentation skills; ability to use analytics to convince executive management to take action
  • Ability to influence senior and executive management and create positive change by identifying overlapping interests in a collaborative environment
  • Ability to be flexible and work under high pressure in a complex environment
96

Process Excellence Team Leader Resume Examples & Samples

  • Provides Team Leaders technical training, coaching, and developmental opportunities
  • Provides performance feedback to Team Leaders through Partner Relations performance measurements, (Partner retention, injury rate, timeliness of performance feedback, Partner feedback)
  • Creates a Positive Partner Relations environment by providing expectations, responsibilities and accountabilities to Team Leaders
  • Tracks, analyzes and communicates the Facility Safety requirements
  • Interviews and approves job offers
  • Performs demand forecasting, monitors Partner retention and determines appropriate staffing levels
  • Notifies team leaders of period operational goals and gains their commitment
  • Provides support and direction to ensure targeted receiving and delivery schedules are met
  • Learns the customer's challenges and objectives and develops plans to meet customer requirements
  • Establishes productivity and throughput goals and sets expectations for team leaders
  • Establishes overtime expectations for team leaders
  • Establishes expectations for equipment and facility expenses
  • Sets expectations for a clean, safe, well organized, and pest free warehouse
  • Ensures all sanitation and safety issues are addressed
97

Aces Process Excellence Manager Resume Examples & Samples

  • You will work closely with Finance Business Operation Team to identify process improvement opportunities
  • Mentor improvement projects JDI, YB’s Kaizen & GB’s
  • Data Analysis – using statistical tools – to identify and substantiate the root causes
  • Drive projects for improvement to reduce overall defects
  • Increase awareness of OE in Finance operations, conduct Quality circles, small sessions & Webinars
  • Execute High priority (i.e. cross functional, high impact) Kaizen events and DMAIC projects
  • Creation and maintenance of local “ACES Issues Pipeline”
  • Review, categorization and prioritization of global “ACES Issues Pipeline” entries and improvement project opportunities
  • Local project pipeline consisting of regular scheduling of new projects - with local resources assigned - by HQ and local management, including NPT (Non Production Time) planning and preliminary impact/benefit calculations
  • Improvement phase of local projects
  • Evaluation of completed projects, make recommendations, and support implementation
  • Local management and coach associates on ACES philosophy & methodologies
  • Assign project teams on application of proper process improvement and project management methodologies / acts as a local resource
  • Lean Six Sigma, Green Belt or Black Belt certification
  • Bachelors degree, advanced degree (technical or MBA) preferred
  • Excellent data visualization and analysis skills
  • Good in excel data analysis
  • Ideally participated in internal or external Lean Six Sigma trainings
  • Completed JDI, Kaizen, YB or GB projects in Amazon
  • Excellent verbal, visual, written and listening skills
  • Ability to influence and lead changes without direct authority
  • Ability to excel both independently and in a team environment
  • Qualified candidates will have strong process/workflow skills and/or project management skills
  • Ideally solid understanding of Visio and ability to map processes
  • Passionate about Customers
  • A fast, clear and independent thinker
  • Metrics & number savvy
  • Naturally curious about how things work
  • Never satisfied with the status quo
  • Courageous (willing to stand up for their ideas within appropriate guidelines)
  • Idealistic, highly ethical and respecting confidences
  • Successful in following-up and getting things done
  • Good at listening
  • Analytical Mindset
  • Desire to make things around him-/herself better
  • Ability to see the big picture/whole system and execute on grass root level
  • Success in implementing technical projects
  • Eye for details (ability to see differences in things that are similar and similarities in things that are different)
  • Outstanding facilitation, communication & presentation skills
  • Ability to lead people/teams without formal responsibility
  • Ability to interact and quickly build rapport with employees of all levels from CEO to Associate
  • Ability to excite others about what you (want them to) do
  • Ability to thrive in a fast-paced and ever changing Service environment
  • Strong computer experience in Microsoft Office suite products
  • Statistical analysis experience using a statistical software package, such as JMP or Minitab
98

Area Internal Controls System & Process Excellence Manager Resume Examples & Samples

  • Ensure adoption of Group Standards and also to support them in mitigating the various areas of risks,
  • Manage all resources in order to ensure mitigations of all risks reported by internal and external auditors in each affiliate: From clear action and responsibilities plan to implementation and testing of the adequate controls,
  • Various affiliates of the region may have their own Internal Control coordinator: the main duty of the function is to ensure strong oversight and coordination of them. Although Internal Control coordinators are reporting to their local finance directors, a dotted line should be agreed to report as well to the Area Internal Controls System & Process Excellence Manager
  • In the phase of processes standardization the Group has defined recently
  • Demonstrate autonomy and sense of initiative
  • Fluent in English (other languages is a plus) & excellent writing skills in English
  • Able to coordinate and motivate
  • Able to build trust and respect
  • Ability to work across departments as well as with all business units and geographies (in a multi-cultural environment)
  • Willingness and ability to travel if and when required in the geographical area and to Geneva (at least 1/ year)
99

Senior Manager, Process Excellence Resume Examples & Samples

  • Accountable for consistent deployment of CI and the supporting LEAN Six Sigma based methodologies and tools
  • Energise, train and coach BBS Functional delivery teams to engage in CI, supporting improved productivity
  • Lean / Six Sigma (or similar) qualification
  • Experienced and proficient in Microsoft Office applications
  • Previous experience of working with SAP (desirable)
  • Ability to absorb large quantities of information and identify key points
  • Ability to thrive in a dynamic environment
  • Deductive reasoning, analytical and problem-solving skills
  • Strong analytical and data interpretation ability
  • Thrives on making recommendations that provide solutions to complex problems
  • Willingness to get pro-actively involved in the day to day running of the shared services operation as part of the BBS organisation
100

Senior Manager Process Excellence Resume Examples & Samples

  • HEALTHCARE INSURANCE EXPERIENCE HIGHLY PREFERRED
  • *LOCATED IN OUR CHICAGO, IL OFFICE**
  • *Relocation provided
101

Manager, Process Excellence Resume Examples & Samples

  • Responsible for consistent deployment of Continuous Improvement and the supporting LEAN Six Sigma based methodologies and tools
  • Assist the Senior Manager of Process Excellence with project risk and change management aspects for projects and continuous improvement initiatives
  • Assist with coordination of projects, including the development and implementation of detailed work plans, schedules, project estimates, resource plans and status reports
  • Assist the Senior Manager of Process Excellence with energising, training and coaching BBS Functional delivery teams to engage in CI, supporting improved productivity
  • Apply Lean Six Sigma methodology to host CI workshops with the functional teams within BBS that facilitate the process of developing new CI ideas
  • Drive E2E Process Leads to effectively support Function Leaders / GPOs to unlock process value
  • Develop Robotic Process Automation (RPA) specialism and process mining to continually advance automation
  • Demonstrate competency in maintaining project documents using approved methodology, tools, and templates
  • Stay abreast of function / industry leading practice developments
  • Work on delivering projects and initiatives for the finance department of the BBS office
  • Degree educated
  • Lean / Six Sigma (or similar) qualification (nice to have)
  • Project Management qualification
  • At least 5-year experience in projects
  • Previous experience of working in a shared services environment, specifically in Finance
  • Presents a welcoming attitude to change and adjusts dynamically to continuous business change and improvement
  • Drive to develop expertise in the area of shared services and the business processes it delivers
  • Excellent communication skills, both verbal and written. With the ability to listen and connect with senior stakeholders and colleagues in different geographies
  • Natural ability to work as part of a team
102

Director Process Excellence Resume Examples & Samples

  • 5-10 years Agile execution experience - Scrum, Kanban, or agile at scale 5+ years leading & developing teams, including virtual or distributed teams
  • 5-10 years Business Process Management
  • 5-10 years Lean manufacturing, logistics or materials management
  • Excellent written and communication skills
  • **Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
103

Head of Change & Process Excellence Resume Examples & Samples

  • Lead the business in translating the company strategy into a comprehensive Programme of Change - ensuring appropriate prioritisation, planning, resourcing, contingency, control, execution and communication across the business
  • Enable a culture and passion for operational excellence that aligns to our innovation and design thinking culture
  • Drive large scale continuous improvement projects using lean six sigma methodology and automation tools to deliver measurable and timely recommendations and results
  • Enable business managers/clients to develop early concepts to a point where they can be assessed by the relevant Executive Forum as having an appropriate business case and as being in line with the company strategy
  • Introduce and operate effective change management policies, controls and governance structures ensuring successful delivery of the Change Programme
  • Lead and manage significant strategic and regulatory operations projects in a timely and cost effective manner
  • Manage highly complex projects/programmes that may have enterprise-wide impact; understands the impact of initiatives on the business and functional units and engages with them to help design and drive execution
  • Lead a team of seasoned programme managers and engage with and influence PMO team standards across locations
  • Help promote cross-team collaboration and identify opportunities for common practices leading to innovation and/or efficiency
  • Active participate on the Global Business Operations Leadership Team
  • Scope projects and assign them to appropriate direct reports; oversee progress and assess deliverables
  • Develop and lead the initiative reporting process, including standards development, architecture design and financial costs and/or savings
  • Responsible for financial management and budget oversight for assigned projects (as applicable)
  • Assess the impact of projects and ensure appropriate change management requirements are met across locations
  • Critical to be inclusive of ideas and thoughts from multiple channels
  • Financial services domain knowledge including expertise of CI, automation and change domain
  • Proven practical understanding of lean principles (both in developing strategy & hands on implementation)
  • Clear understanding of value chain analysis, mapping and fluent in different lean concepts and methodologies
  • Global experience of leading teams in several locations
  • Ideally Six Sigma Black Belt qualified
  • Excellent cross functional communication skills
  • Strong leadership and communication skills;, having previously held a senior operational position delivering large business change projects
  • Proven coaching & development experience to actively drive change for the betterment of the customer and company alike to reduce operating costs
  • Proven track record of delivering change , CI and PI in global firms in a matrix regulated structure
  • A Technical Degree Qualification
  • Global cross-cultural competence- Demonstrates an understanding of the definition and aspects of culture. Seeks to understand own culture and perspective, how it differs from others, and how culture and perspective can make positive impact
  • Clarity of Thought- Express and communicate clearly and concisely in a thoughtful manner
  • Continuous Improvement- Exhibits personal responsibility to maintain high standards by continually seeking opportunities to increase effectiveness, efficiency, and quality of existing work processes, methods, and systems
  • Organisational Perspective- The ability to use internal networks and other resources to deepen his/her understanding of the organisation’s business objectives and offers, and to build insights about how to leverage opportunities across the organisation
104

Process Excellence Lead Process Excellence Practice Resume Examples & Samples

  • Take ownership of full automation application development and deliver the expected solution in time and at the expected quality. Have excellent analytical skills, knowledge of solid programming principles and broad knowledge of technologies and programming languages. Have the ability to design automated process applications and functionalities based on the business description
  • Training and Certification from a reputed company in Continuous/Process Improvement related methods and tools including but not limited to Design Thinking, Lean, Six Sigma, Theory of Constraints, Predictive Modeling & Simulation, Business Process Modeling
  • Robotic process automation knowledge and /or experience desired
  • 5-10 years (2 to 4 years in Process excellence capacity)of professional experience driving large, cross-functional and global process re-engineering and improvement initiatives (using continuous improvement/lean six sigma principles and concepts) with demonstrable business results
  • Prior experience working at a top management/professional consulting firm highly desired, experience with a Big 4 a plus
  • Strong and open communicatorusing both verbal and written modes – shares ideas and experiences, drives engagement, actively involves people
  • Experience understanding and facilitating change in a challenging and dynamic environment– handling challenge from senior stakeholders, push back from business-as-usual teams and a lack of understanding/appreciation of the benefits of Lean Six Sigma/Continuous Improvement
  • Strong influencingskills to understand, identify, manage and resolve conflicts
  • Experience with automation tools/technologies (Blue Prism, UI Path, Automation Anywhere, Fusion, Jacada, etc) are very welcome
  • Previous exposure to software development and/or systems development and integration projects
  • Analyzes business problems, develops technology solutions to those problems and manages the project through its lifecycle
  • Quick learner, looking for new challenges
  • Good interpersonal and teamwork skills
  • Travel availability