Operations Manager Resume Sample

Operations Manager Resume Sample

Operations Manager Resume Sample

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AD
A Dach
Augustus
Dach
1471 Demarco Shoal
Detroit
Michigan
United States
1471 Demarco Shoal
Detroit
Michigan
United States
Socials
Experience Experience
07/2014 – present
San Francisco
Operations Manager
Operations Manager
07/2014 – present
San Francisco
Operations Manager
07/2014 – present
  • Adaptable to varied workloads, prioritized tasks, and independent decision-making ability to manage multiple functions simultaneously
  • Analyzed daily operational metrics to monitor operational efficiency, equipment utilization, performance and profitability
  • Assessed the quality and completeness or delinquency of team member activities
  • Assisted other members of the Operations team with tasks or projects as needed
  • Developed a strong relationship with internal and external teams
  • Developed and implemented process enhancements
  • Diagnosed and improved processes and procedures to ultimately improve performance and profitability
  • Drove innovation and adoption of new technology that results in improved financial performance for the business
  • Facilitated timely completion and closeout of corrective actions
  • Identified, tracked and implemented effective corrective actions to prevent recurrence of deficiencies
  • Interfaced with internal and external customers to answer inquiries and resolve issues and observations
  • Managed compliance with all regulatory requirements and any associated reporting
  • Managed general staff training and development
  • Monitored budget and operational metrics
  • Motivated and led team to meet and exceed the customers’ expectations and the goals of the company
  • Oversaw driver and dispatch personnel
  • Oversaw productivity of multiple locations
  • Performed analysis to explore issues/concerns to determine root and apparent causes and assist in fostering continuous improvement
  • Resolved service tickets related to connectivity according to service level agreements
  • Reviewed company and partner websites for quality assurance according to department guidelines
  • Worked with account management and suppliers as needed to recommend the best connection option for each supplier
  • Worked with partners and suppliers to solve connection problems
Education Education
2009 2014
Lim College
2009 2014
2009 2014

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