Operations Manager Resume Sample

Operations Manager Resume Sample

Operations Manager Resume Sample

AD
A Dach
Augustus
Dach
1471 Demarco Shoal
Detroit
Michigan
United States
+1 (555) 569 4381
1471 Demarco Shoal
Detroit
Michigan
United States
Phone
p +1 (555) 569 4381
Education Education
2009 2014
Lim College
2009 2014
2009 2014
Experience Experience
present
San Francisco
Operations Manager
San Francisco
Hodkiewicz, Schmidt and Friesen
present
San Francisco
Operations Manager
present
  • Adaptable to varied workloads, prioritized tasks, and independent decision-making ability to manage multiple functions simultaneously
  • Analyzed daily operational metrics to monitor operational efficiency, equipment utilization, performance and profitability
  • Assessed the quality and completeness or delinquency of team member activities
  • Assisted other members of the Operations team with tasks or projects as needed
  • Developed a strong relationship with internal and external teams
  • Developed and implemented process enhancements
  • Diagnosed and improved processes and procedures to ultimately improve performance and profitability
  • Drove innovation and adoption of new technology that results in improved financial performance for the business
  • Facilitated timely completion and closeout of corrective actions
  • Identified, tracked and implemented effective corrective actions to prevent recurrence of deficiencies
  • Interfaced with internal and external customers to answer inquiries and resolve issues and observations
  • Managed compliance with all regulatory requirements and any associated reporting
  • Managed general staff training and development
  • Monitored budget and operational metrics
  • Motivated and led team to meet and exceed the customers’ expectations and the goals of the company
  • Oversaw driver and dispatch personnel
  • Oversaw productivity of multiple locations
  • Performed analysis to explore issues/concerns to determine root and apparent causes and assist in fostering continuous improvement
  • Resolved service tickets related to connectivity according to service level agreements
  • Reviewed company and partner websites for quality assurance according to department guidelines
  • Worked with account management and suppliers as needed to recommend the best connection option for each supplier
  • Worked with partners and suppliers to solve connection problems

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