Operations & Administration Resume Samples

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RH
R Hegmann
Rachelle
Hegmann
2419 Towne Street
New York
NY
+1 (555) 999 7890
2419 Towne Street
New York
NY
Phone
p +1 (555) 999 7890
Experience Experience
New York, NY
Manager, Operations & Administration
New York, NY
Dicki, Jenkins and Wilkinson
New York, NY
Manager, Operations & Administration
  • Manages building renovations, maintenance and space assignments. Supports administrators and faculty by providing facility assistance
  • Supports and supervises administrative staff and student employees, including coaching, reviewing performance, and providing guidance on high-impact projects
  • Assists in the development of and coordinates the implementation of goals and initiatives as prescribed and identified by department leadership
  • Assists with special projects
  • Prioritizes tasks and creates status updates and communications regarding issues that affect the department and its faculty and staff
  • Together with department finance team, assists in the evaluation, planning, designing, and implementation of business processes
  • Manages financial commitments and special allocations
Houston, TX
Manager of Operations & Administration
Houston, TX
Gibson Group
Houston, TX
Manager of Operations & Administration
  • Assist with interviewing, hiring, onboarding and training new associates
  • Provide direct oversight and supervision of Administrative Assistant teams, including Property Coordinators; provide direction on daily tasks and responsibilities, onboarding, scheduling, and job assignments. Work with two Vice Presidents and five Regional Directors to regularly assess success and opportunities for improvement among individual contributors and teams
  • Oversee and support administrative functions, including Management Agreements, HOA web portal, Transitions and Events, Disclosures, and other functions, as assigned. Serve as the primary point of contact between managers and administrative teams, addressing escalated concerns and process improvement recommendations
  • Participate in regular leadership meetings and work with members of the senior leadership team to improve efficiencies, best-practices, and integrate administrative support into the overall success of the business; take direction from several members of the senior leadership team with feedback, ideas and suggestions
  • Maintain a safe and secure work environment by managing the office fob entry system and building security, work as the liaison to our IT vendor and corporate IT support, ensure satisfactory condition of the building and common areas
  • Manage office equipment including, but not limited to, copiers, phones, printers, mail machines, and office supplies
  • Plan and implement office systems and best practices, desk and office layout and equipment procurement, with direct oversight from the market President and corporate support teams
present
Dallas, TX
Operations & Administration Specialist
Dallas, TX
Hessel, Roberts and Bashirian
present
Dallas, TX
Operations & Administration Specialist
present
  • Co-ordinate meetings for the Research & Innovation Management team and assist team members
  • Manage diary/calendar and prioritize / action e-mails for the managers on their behalf and during absence
  • Co-ordinate meetings for the Research & Innovation Product Management teams and assist team members
  • Support managers with regards to communication tasks, such as team information/newsletter etc., JAM page maintenance
  • Coordinate and assist team with IP and Patent matters
  • Regularly coordinate and maintain the center’s facilities and security access with SAP GFM (Global Facilities Management)
  • Organize business trips, coordinate travel activities, time recording, expense claims for managers
Education Education
Bachelor’s Degree in Business Field
Bachelor’s Degree in Business Field
Liberty University
Bachelor’s Degree in Business Field
Skills Skills
  • Strong ability to prioritize and deliver quickly with high sense of responsibility
  • Excellent communication skills: oral, written, and in presentations; as well as the ability to fluently communicate verbally and in writing in English
  • Ability to multi-task and deliver highest quality work under time constraints in global environment
  • Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint and Excel
  • Strong in self-organization
  • Resourceful, proactive and able to work on your own initiative/independently
  • Excellent social and emotional intelligence quotient
  • Self-motivated with ability to work independently within a complex environment
  • Collaborative and able to work in an multi-cultural team of researchers, developers and business staff
  • Knowledge of office applications and technologies
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15 Operations & Administration resume templates

1

Head Operations, IT Risk & Administration Resume Examples & Samples

  • Lead and drive the strategy for the global business management function accountable for the fiscal planning and management of the + million investment and maintenance portfolio, headcount management / reporting for approx 1300 resources, investment project governance and reporting
  • Lead and drive the strategy for the global application services (Run the Bank) organisation covering, Finance, Risk, Compliance (+ Fraud), HR, Procurement and Shared Services. Accountable for the support of 250+ applications leveraging an offshore and on shore resource model across approx 200 resources (RBC & vendor)
  • Lead and responsible for the IT Risk function for Corporate Systems, defining the IT Risk strategy, model and risk profile for the organisation and ongoing risk identification, tracking and remediation
  • Leadership of the global Operational Excellence portfolio driving the strategy for
  • Strong track record of major large programme delivery
  • Strong person manager
  • IT Standards, Methodologies, CMM, Audit & Security requirements
  • Detailed and broad knowledge of the RBC businesses
  • Ability to manage across geographies
  • Vendor management and offshore delivery
  • Understand RBC HR philosophy, direction, policies & guidelines
  • Talent Management process (recruitment/selection, performance management, development/coaching, reward/recognition)
  • Workforce Planning & Job Design
  • Knowledge of relevant technology
  • Knowledge of IT Standards, Methodologies, CMM and audit requirements
  • General knowledge of factors affecting business
  • Financial Markets Specific Strategies & Critical Success Factors
  • Trends in the marketplace/ technology
  • Program management
  • Ability to manage both tactical and strategic projects
  • RBC HR philosophy, principles, direction, policies & guidelines
  • Talent Management process (recruitment/selection, performance management, performance development/coaching)
  • Workforce Planning
2

Operations & Administration Resume Examples & Samples

  • A minimum of ten years of experience reflecting progressive growth in an operational, administrative or systems function serving alternative fund of funds products, an institutional and individual client base, and third party service providers
  • Strong academic credentials, including an undergraduate and/or advanced degree and a track record of steady promotion in respected financial services companies
  • Excellence in organizational management, project management, and IT with the ability to hire, coach, develop, and retain a strong team
  • A team player who operates in a collaborative style, aligning people and strategy. Able to build strong relationships internally to advance the business
  • Demonstrated experience in managing a team of operations and support professionals, providing guidance on investor relations, accounting, tax and regulatory questions, and mentoring individuals to achieve high levels of performance
  • Outstanding written and oral communication skills, including experience working with senior investment professionals and clients
3

Card Operations Administration Resume Examples & Samples

  • Completing manual administrative tasks and changes at all times adhering to internal policies and procedures
  • Undertaking quality control checks on team members outputs to ensure accuracy, especially on large value transactions
  • Identifying missing or inaccurate information and completing necessary follow-ups
  • Completing all assigned tasks from work group on a daily basis
  • Dealing with requests for escalated matters
  • Identify opportunities for process improvements and efficiency gains
  • Pro-actively monitor regulatory obligation adherence and ensure all tasks are completed within agreed timelines
  • Demonstrate work flow management and prioritisation
  • Ability to identify red-flags for suspect transactions and initiate pro-active behaviour for retaining client
4

Operations & Administration Manager Resume Examples & Samples

  • Conceptualize exclusive UrbanDaddy Perk experiences, product offerings, and unique programs that align with overall brand initiatives, in continuous effort to drive sales revenue and exceed sales targets
  • Present perk ideas to management team and execute on approved sales concepts, quickly and aggressively closing a minimum of 2-3 client deals per week
  • Foster new business and engage new clients through all-inclusive effort of networking, cold calling, event attendance, proactive research, and entertaining of prospective business partners
  • Establish and maintain relationships with event managers, publicists, tastemakers and business owners
  • Utilize creative methodologies and approaches for negotiating opportunities, contract terms, and upselling of prospects
  • Drive strategies and plans to expand and maximize audience engagement
5

Operations Administration Manager Resume Examples & Samples

  • Performing process control audits to identify areas of improvement/validate the control environment (process maps, procedures, Risk Control Self Assessment -RCSA)
  • Re-engineer and improve processes across CWM Operations to mitigate risk, improve efficiency and enhance controls
  • Driving the execution of top down workshops to confirm key risks and complete cross-functional reviews for consistencies and issue mapping
  • Ensuring RCSA findings are evaluated for root cause analysis and Action Plans are opened and completed, where necessary
  • Requires audit or quality assurance related experience
  • Requires 2+ years experience implementing operational controls in an Risk & Control Self Assessment (RCSA) testing environment
  • Requires expertise in Excel, including V-Lookups and Pivot Tables
  • Prefer investment industry knowledge
  • Excellent verbal and written skills with a proven ability to work with all levels of personnel including executive management
  • Advanced analytical and quantitative skills
  • Must have ability to use independent judgment and willingness to dig deep into details of processes
  • Prefer business related Bachelor's Degree
6

Head of Operations & Administration Resume Examples & Samples

  • A minimum of nine years of experience reflecting progressive growth in either an operational, administrative or reporting function serving alternative fund of funds products, an institutional and individual client base, and third party service providers or within a public accounting firm
  • Strong academic credentials, including an undergraduate and/or advanced degree and a track record of steady promotion
  • Demonstrated financial, operational, administrative and technical skills combined with the personality and desire to learn
  • Prefer experience in managing a team of operations and support professionals, providing guidance on investor relations, accounting, tax and regulatory questions, and mentoring individuals to achieve high levels of performance
  • Ability to multi-task and work effectively in a small, multi-location team and entrepreneurial environment
7

CO OP Operations Administration Analyst Resume Examples & Samples

  • Support the clerical invoicing, operational administration within EIM
  • Support the operational day to day activities within Enterprise Information Management
  • Support the operations management of EIM two locations
  • Solid experience in administration/operations is a must
  • Experience with process and documentation (MS Visio, MS Excel, MS Word, MS PowerPoint)
  • Good verbal and interpersonal skills
  • English language
  • Good Communication
  • Familiar with internet search functions
  • Process Mapping : MS Visio, MS Word, MS Excel
  • Documentation Creation/Revision: MS Word
  • Presentation Design: MS PowerPoint
  • Report Designs: Dashboard Reports (MS Excel), Pivot Tables (MS Excel)
  • Knowledge on financial processes, and operational administration will be an asset,
8

Operations & Administration Specialist Resume Examples & Samples

  • Perform diversified administrative duties including written and verbal correspondences, meeting and calendar management, coordination and arrangement of travel schedules, monthly time and expense reporting and other related programs and duties as required
  • Provide administrative and liaison support for office / center matters, including Reception / Secretarial, Finance, Marketing, Facilities, HR & Recruiting, IT and Internship & PhD Programs
  • Co-ordinate meetings for the Research & Innovation Management team and assist team members
  • Coordinate and maintain the center’s facilities and security access with SAP GFM (Global Facilities Management)
  • Coordinate marketing and events activities for the Center and team
  • Other assigned and ad hoc tasks
  • Collect and maintain department Internal Orders and Transfer Project details
  • Maintain and coordinate all Resource Planning for cost center and internal cross charge
  • Track project milestones, including following up with researchers and research partners including Universities
  • Collect budget data and preparing annual budgets and monthly
  • Assist in preparing monthly financial reports of the Centre and other regional groups
  • Consolidates reports with Global Operations
  • Handle all the financial transactions of the Center and regional groups including payment of invoices through regional Finance department(s)
  • Coordinate Legal documents, NDA's, third party contracts with the regional and SAP AG Legal departments
  • Coordinate and assist team with IP and Patent matters
  • Coordinate and maintain training requirements for the team
  • Coordinate and support Center’s Internship, PhD scholar and other research and academic programs
  • Understand HR & Recruiting principles and act accordingly
  • Administrative and operational support (eg. requisition creation & closure, posting publication & withdrawal, interview scheduling, Applicant tracking system maintenance, onboarding sessions scheduling, back-ground checks)
  • Effective use of Recruiting Action Plan while applying standard processes and tools
  • Effective screening & selection
  • Offer closing skills
  • Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
  • Dealing with enquires (phone, email) related to HR & Recruiting process in an efficient and professional manner
  • Expected to interact with executive assistants inside and outside SAP as a regular part of the job. Moreover he/she is expected to have a high attention to detail, organizational skills, ability to multi-task significantly and work well under pressure
  • Support managers with administrative assistance (e.g. scheduling of meetings, meeting infrastructure like conference room booking, SAP CONNECT, Lync Skype for Business, travel management etc.)
  • Support managers with regards to communication tasks, such as team information/newsletter etc., JAM page maintenance
  • Manage diary/calendar and prioritize / action e-mails for the managers on their behalf and during absence
  • Support in HR & controlling tasks (e.g. monthly reporting)
  • Act as a central contact person for all employees in the department and provide ad-hoc support if needed
  • Manage on-boarding processes for new team members (internal and external hires)
  • Maintenance / update of Corporate Portal page, distribution lists, team servers, collaboration rooms
  • Prepare and follow up on meetings (taking minutes, tracking and monitoring action items)
  • Organize business trips, coordinate travel activities, time recording, expense claims for managers
  • Prepare / organize internal and external meetings / calls / correspondence
  • Organize team meetings, regional business reviews and events
  • Prepare and finalize Power Point Presentations
  • Degree in one of the following disciplines (or equivalent): IS, Finance, HR, Business Administration
  • Strong in self-organization
  • Collaborative and able to work in an multi-cultural team of researchers, developers and business staff
  • Excellent communication skills: oral, written, and in presentations; as well as the ability to fluently communicate verbally and in writing in English
  • Self-motivated with ability to work independently within a complex environment
  • Good written and verbal communication and presentation skills
  • Proactive approach and mindset
  • Excellent social and emotional intelligence quotient
  • Strong knowledge of all aspects of MS Office, especially Outlook, PowerPoint and Excel
  • Strong ability to prioritize and deliver quickly with high sense of responsibility
  • Self-learner with out-of-the-box ideas and proposals
  • Proactive and able to identify and solve problems before they reach critical stages
  • Ability to multi-task and deliver highest quality work under time constraints in global environment
  • Flexible and capable of multi-tasking/managing a broad variety of tasks and topics
  • Resourceful, proactive and able to work on your own initiative/independently
  • Previous experience in other HR areas is an advantage
  • Minimum 3-5 years of operations and administration experience
  • 1 + years’ experience in the area of HR & Recruiting would be advantageous
  • Knowledge of internal systems at SAP (such as ISP, CSS, SAP Corporate Portal, JAM) with 2 years within SAP would be advantageous
  • Work experience at an executive assistant (EA) level position in technology or consultancy industry is preferred
  • Experience in working with diverse teams split across multiple time-zones/locations
  • Experience in coordinating and organizing events (internal and external) will be advantageous
  • Knowledge of office applications and technologies
9

Administration & Operations Manager Resume Examples & Samples

  • Management & Control of assets
  • Ensure that all assets are recorded and accounted for in the asset register
  • Regularly verify the existence and condition of assets by performing asset counts during the year
  • Ensure that all assets are tagged and numbered according to the asset register and as per donor requirements
  • Maintain system that tracks the movement of assets between agreed locations and/or use by current staff or visiting delegates from other offices
  • Ensure that the office has adequate insurance cover for its assets
  • Degree in Business Administration or equivalent, together with three to five years’ experience in office management, procurement and administration within the NGO industry
  • Experience and knowledge of procurement and administration under US funded award is advantageous
  • Knowledge of general office practices and administrative procedures and/or the ability to comprehend them
  • Budget for the Admin Department
  • Relevant software skills: MS Office, in particular a good working knowledge of Outlook, Excel, Word and PowerPoint
  • Resourceful through use of technology, research skills and collegial relationships to resolve problems and initiative enhancements
  • Respond to enquiries independently and follow through on requests in an efficient manner
  • With minimal supervision, manage high volume of work-flow efficiently
  • Must have a valid SA driver’s license
10

Director of Administration & Operations Resume Examples & Samples

  • Manage all administrative functions of the two offices including budget development and management, human resources records and payroll management, facilities oversight, technology oversight, and other issues as they arise
  • Provide an extremely high level of service to the president, provost, deans and officers, and other stakeholders, calling on tact, confidentiality, precision, and attention to detail in order to do so
  • Develop policies, procedures, and practices to ensure the continued efficient functioning of these highly-visible and fast-paced offices
  • Provide administrative consultation and support for new projects and initiatives being started by the President's and Provost's Offices
  • Supervise two administrative assistants with general responsibilities in the President's Office to assure efficient general administrative support for the office. This requires working collaboratively with various administrative staff to ascertain needs and organize work functions to meet those needs
  • Provide leadership and mentoring to other administrative staff within the President's and Provost's Offices. -Supervise the office receptionist and organize and oversee coverage and efficient management of the reception area
  • Act as primary point of contact for President's and Provost's Offices with multiple central administrative offices including Human Resources, Payroll, Financial Services, IT Services, Budget, and Facilities Services
  • Maintain the personnel files of the senior management team at the University with the utmost care and confidentiality
  • Serve as representative of the President's and Provost's Offices to communities internal and external to the University
11

Manager, Operations & Administration Resume Examples & Samples

  • Manages the operations and administration of the department
  • Assists with policy and program planning. Recommends changes to policies and procedures; constructively challenges policies and procedures that yield little or no value
  • Prioritizes tasks and creates status updates and communications regarding issues that affect the department and its faculty and staff
  • Effectively and professionally communicates policies and procedures to faculty and staff. Communications should be understandable and tactful. Understands and employs the ambassadorial role of communication to avoid conflict and address sensitive issues successfully
  • Coordinates, oversees, organizes, and directs the clerical, office and other administrative functions of the department. Provides direction and management of the department’s administrative staff
  • Plans, designs and implements appropriate department operational policies
  • Together with department finance team, assists in the evaluation, planning, designing, and implementation of business processes
  • Monitors expenditures within assigned budgets
  • Manages financial commitments and special allocations
  • Manages building renovations, maintenance and space assignments. Supports administrators and faculty by providing facility assistance
  • Identifies and implements opportunities and methods of positive innovation
  • Works to resolve issues quickly, effectively, and professionally
  • Assists in the development of and coordinates the implementation of goals and initiatives as prescribed and identified by department leadership
  • Ensures all members of the team have the resources and tools necessary to perform to their fullest potential
  • Assists in development and management of event planning. Serves as liaison to advisory boards and affiliated community partners and organizations as necessary. Tracks individual budgets for special events
  • Coordinates faculty standing committees
  • Assists with special projects
  • Supports and supervises administrative staff and student employees, including coaching, reviewing performance, and providing guidance on high-impact projects
  • Builds and fosters relationships within the departmental faculty and peers and colleagues throughout the UA
  • MBA or similar graduate degree
  • Proficiency with MS Office Suite
  • Familiarity with University and UA Foundation systems
  • Proven ability to exercise discretion in working with highly confidential and sensitive matters
  • Three years’ experience in a health care setting
12

Director of Administration & Operations Resume Examples & Samples

  • Five to seven years' experience in administrative or financial management
  • Demonstrated ability to manage large-scale projects requiring initiative and independent judgment
  • Proficiency with accounting software (e.g. Quick Books, Excel) and word processing software (e.g. Word), advanced knowledge of spreadsheets (Excel), strong internet and research skills, familiarity with (or ability to learn) PeopleSoft
  • Must be able to work with appropriate confidentiality and have the ability to establish and maintain harmonious relationships with all constituents
13

Operations Administration Assistant Resume Examples & Samples

  • Support the Delivery Contractor Management Team, Health and Safety Team and Security Team
  • Compliance checks and reporting
  • Desktop audits
  • Daily data processing and entry
  • Compiling presentations
  • Compiling monthly reports
  • Excellent Customer Service and Administration skills
  • Background of working effectively within a team
  • Successful candidates will have a high level of professionalism, ability to communicate proficiently, both verbal and written, strong attention to detail, ability to prioritise and be flexible in a fast-paced environment with competing priorities and willingness to collaborate with a team to accomplish goals
  • Must have strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint
  • Proactive, High level of organisation, Good Interpersonal skills, Team player, Highly motivated, Problem Solver, Efficient
14

Operations Master Data Administration Team Lead-eemea Resume Examples & Samples

  • Strong experience working in a systems orientated supply chain environment
  • Expert level knowledge and understanding of SAP Material Master Data
  • High degree of understanding of supply chain processes
  • Knowledge and understanding of the impact of Central IT proposals/strategy on supply chain operations
  • Influencing skills: ability to engage, debate and reason successfully with peers, sub-ordinates and immediate senior management
  • Highly numerate/analytical
  • Rational, process-driven thinking
  • Team management and leadership capabilities
  • Ability to deconstruct complex scenarios and review with peers / stakeholders
15

Senior Manager of Products Administration Operations Resume Examples & Samples

  • Managing a cross functional team that includes a photo studio and content creation teams
  • Recruiting, training and developing the team to achieve daily SLA’s
  • Prioritize work based on studio capacity and launch requirements
  • Partner with warehouse fulfillment, merchandising, marketing and customer service teams to ensure products are correctly built to follow Fanatics standards
  • Maintain inventory integrity while managing a multi workflow environment
  • Communicate and manage relationships with vendors
  • Ensure to partner with Director to manage the fiscal budget
16

Manager, Administration & Operations Resume Examples & Samples

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Contributes to the effective management of the Global Compliance business area by providing support with a variety of monthly/quarterly reporting requirements and general office mgmt
  • Coordinates efforts of the Administrative Assistants, in the support provided to the Global Compliance leadership team as it relates to meetings coordination, material/presentation preparation, financial reports, expense management, real estate administration and coordination
  • Represents Global Compliance before the Occupational Health and Safety Committee to ensure training, requirements and relevant activities are duly completed as per standards
  • Coordinates and maintains the department’s Global Business Continuity Plan
  • Ability to gather, analyze, organize, document and present large volumes of information in a succinct and organized manner
  • Ability to work effectively with business partners in a cross-functional and frequently changing environment
  • Adept at managing multiple priorities, often within short timeframes; attention to detail and ability to prioritize tasks are essential
  • Proven fact-finding ability with clear understanding of key points and probing when conducting corresponding conversations
  • Solid knowledge of Finance and Operations Management
17

Manager, Administration & Operations Resume Examples & Samples

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Provides executive, corporate support to the Senior Vice President Global AML/ATF with respect to Finance Reporting, Real Estate and Operations for the Global AML/ATF Group which is comprised of the following teams: 1) GAML/ATF Operations, 2) GAML/ATF Enterprise Program Office, 3) AML/ATF Canadian Banking, 4) AML/ATF International Banking, 5) AML/ATF Global Banking Markets and one support function for the Global Transformation Program - AML/ATF Projects team
  • Coordinates efforts of the Administrative Assistants, in the support provided to the Vice Presidents as it relates to meetings coordination, material/presentation preparation, finance reports, real estate administration and coordination as per requirements
  • Represents Global AML/ATF Group before the Occupational Health and Safety Committee ensuring training, requirements and relevant activities are duly completed as per standards
  • Coordinates and maintains the Global AML/ATF Business Continuity Plan as per Scotiabank’s standard requirements
  • Prepares and submits Finance status report to SVP and VP’s as required
  • Reviews and approves all Expense Reports for Global AML/ATF through Centre Suite and in coordination with Expense Management Team
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct
  • Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team
  • Ability to work effectively with business partners in a cross-functional and continuous changing environment
  • Knowledge of MS Office Suite application and efficient use of open source web search engines, MS Office Suite applications and SharePoint
  • Proven use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
18

Manager of Operations & Administration Resume Examples & Samples

  • Provide direct oversight and supervision of Administrative Assistant teams, including Property Coordinators; provide direction on daily tasks and responsibilities, onboarding, scheduling, and job assignments. Work with two Vice Presidents and five Regional Directors to regularly assess success and opportunities for improvement among individual contributors and teams
  • Develop, implement and oversee processes and procedures to improve operational efficiency among administrative back-office support functions; develop and educate on standard operating procedures (SOPs) and measure success through review and feedback; provide oversight to the on-call process, working directly with the third-party vendor
  • Oversee and support administrative functions, including Management Agreements, HOA web portal, Transitions and Events, Disclosures, and other functions, as assigned. Serve as the primary point of contact between managers and administrative teams, addressing escalated concerns and process improvement recommendations
  • Participate in regular leadership meetings and work with members of the senior leadership team to improve efficiencies, best-practices, and integrate administrative support into the overall success of the business; take direction from several members of the senior leadership team with feedback, ideas and suggestions
  • Manage daily, weekly, month and as-needed office maintenance issues and concerns, working as the liaison between FirstService Residential and the property management company in both Bloomington and the Minneapolis office(s). Provide updates to senior leadership, as necessary
  • Maintain a safe and secure work environment by managing the office fob entry system and building security, work as the liaison to our IT vendor and corporate IT support, ensure satisfactory condition of the building and common areas
  • Manage office equipment including, but not limited to, copiers, phones, printers, mail machines, and office supplies
  • Plan and implement office systems and best practices, desk and office layout and equipment procurement, with direct oversight from the market President and corporate support teams
  • Manage and distribute office directories, assist with corporate meetings and parties, office records, and any other systems or processes for the successful management of the office and the administrative functions of the business
  • Assist with onboarding of new corporate associates, including providing tools and resources to assist with job performance
  • Supervise and manage Administrative teams, including Reception, Transition and Events, Management Agreements, HOA web portal and Disclosures
  • Assign, monitor, and manage tasks and responsibilities; evaluate performance on a regular basis. Provide coaching and disciplinary actions, as necessary
  • Assist with interviewing, hiring, onboarding and training new associates
  • At least 5 years' previous supervisory experience in administration and/or operations
  • Associate's or Bachelor's degree in business field or property management and/or at least 4 years of transferrable work experience preferred
  • Basic proficiency in MS Excel and Word and PowerPoint strongly preferred
  • Ability to build and maintain positive working relationships
  • Well-developed interpersonal aptitude
  • Effective problem-solver
  • Collaborative attitude
  • Sitting at desk; use of keyboard; movement within Corporate Office and possible locations within the Twin Cities metro, including the Downtown Minneapolis office
  • Ability to lift up to 50 lbs
19

Manager of Administration & Operations Resume Examples & Samples

  • 24 - 36 months management experience, including budgeting and human resources
  • Knowledge of standard bookkeeping and accounting procedures
  • Advanced excel skills with ability to build and manipulate spreadsheets
  • Detail oriented for accuracy of data and information
  • Highly organized and able to handle multiple projects and deadlines
  • Strong initiative to solve problems
  • Must be able to read and interpret policy as well as State and Federal regulations
20

Operations Administration Analyst Resume Examples & Samples

  • Entering purchase orders into SAP
  • Procurement and order fulfilment activities
  • Processing and management of facility invoices and follow up of payments
  • Liaising with internal customers such as accounts receivable/payable
  • Building relationships with customers, vendors and suppliers of MDC
  • Maintaining office supplies including stationary orders and uniform management
  • Providing facility administration assistance
21

Administration & Operations Analyst Resume Examples & Samples

  • Assist in the development of work processes and workflows that enhance the efficiency and productivity of Bayer in a core area/Specialty
  • Work with colleagues to assist in the troubleshooting of complex problems
  • Assist in experiments and tests to push and validate new capability
  • Process core O2C transactions efficiently, accurately, in a well-controlled manner and within cycle time and quality guidelines. Transactions are in areas including but not limited to: Pricing, Promotions, Credit & Collection, Deduction Management, A/R, Returns, Chargebacks, Rebates, credit memos, debits, invoicing
  • Review and process incoming work, deductions, claims, disputes, from identification and classification to resolution/collection/final
  • Disposition relating to trade payments and KPI’s. Initiate communication (current and pro-active) with appropriate process partners to correct root causes, prevent re-occurrence and streamline processes
  • Contact and work with customers and customer teams, across different levels and layers, to secure resolution of claims and solve root causes of problems
  • Generate reports to be used as management tools within the operation, identifying key focus areas
  • Assist in identifying and improving core business processes within the operating environment
  • Lead and participate in presentations to customers in areas of expertise
  • Serve as project team member or coordinate teams as called upon by management
  • Assist in areas of technological advancement within the operational environment
  • Bachelo'rs degree or minimum 4 years successful experience in a consumer products, pharma/healthcare or other top-tier company's Order- to-Cash function required. Majors in Business, Finance, or Accounting preferred
  • Experience/exposure to Order-to-Cash systems & technology (especially SAP), accounting, customer service, finance, commercial & government contracts in the healthcare arena is preferred
  • Must demonstrate the ability to quickly understand and master core transactional tasks and navigation within a complex Order-to-Cash and Supply Chain environment
  • Requires a strong detail-orientation, and taking pride in accuracy and efficiency of operations
  • Requires an inherent “customer service” focus, the ability to see the big picture and understand the impact on the full organization
  • Ability to anticipate and avoid future problems
  • Must have a high level of comfort with change and the ability to adapt easily to new systems and new demands from our customers
  • Must be diplomatic, persuasive and have the ability to establish good rapport with members of other functions and external process partners
  • Strong oral and written communication skills as well as listening and presentation skills
  • Team skills: ability to effectively participate in a team environment
  • Demands effectively managing multiple priorities, often under deadline and time pressure
22

Operations & Administration Specialist Resume Examples & Samples

  • Main focus of the role is to provide team-level operations support to the ICN Singapore location and teams including facilitating and planning of team’s training requirements, on-boarding experience, team’s Employee Engagement and Leadership Trust activities, team building and bonding events
  • Coordination of marketing and ICN events for various programs including Research & PhD Scholar, Internship, University Alliance, Technology Partners, SAP Machine Learning, Recruitment and other programs
  • Coordinate marketing and events activities for the Center and its teams
  • Act as a central contact person for all employees in the department
  • Maintenance / update of ICN Singapore Jam - Portal page and liaise with SAP Global ICN ML page, distribution lists, team servers, collaboration rooms
  • Co-ordinate meetings for the Research & Innovation Product Management teams and assist team members
  • Regularly coordinate and maintain the center’s facilities and security access with SAP GFM (Global Facilities Management)
  • Previous experience in other HR and/or Recruiting areas is an advantage
  • Minimum 3-7 years of operations and administration experience
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Manager, Operations Administration Resume Examples & Samples

  • Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field
  • Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements
  • Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement
  • Communicate effectively and build strong, effective partnerships with the field/stores and throughout Icahn Automotive
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
  • High sense of urgency in responding to field needs
  • Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met
  • High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline driven environment