Office Support Resume Samples

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MD
M Dicki
Murphy
Dicki
77271 Adams Keys
San Francisco
CA
+1 (555) 722 2783
77271 Adams Keys
San Francisco
CA
Phone
p +1 (555) 722 2783
Experience Experience
12/2013 present
Boston, MA
Receptionist / Office Support
Boston, MA
Receptionist / Office Support
12/2013 present
Boston, MA
Receptionist / Office Support
12/2013 present
  • Manages work orders with our real estate provider
  • Provides administrative support of next47 employees
  • Has worked in a global and multi-cultural environment a plus
  • Greet Guests, check ID’s, and provide badges for both classified and unclassified meetings
  • Manages equipment, inventory, and maintains it
  • Manages conference room calendars
  • Effective at time management and multi-tasking
07/2008 11/2013
Detroit, MI
Front Office Support Analyst
Detroit, MI
Front Office Support Analyst
07/2008 11/2013
Detroit, MI
Front Office Support Analyst
07/2008 11/2013
  • Work closely with the global teams (IT Development, Service Desks, System Integrators, Incident Managers, Problem Managers, etc)
  • Work with Product Vendors, Exchanges, Data providers and other service providers to facilitate product upgrades
  • Work closely with business stakeholders and deliver prompt responses to queries from the business
  • Perform and automate daily morning system health checks
  • Be pro-active in process improvement/automation to resolve regular operations issues
  • Perform continuous real-time monitoring of production systems
  • Project manage operations components of key systems upgrades e.g. system upgrades
09/2001 05/2008
Phoenix, AZ
Office Support
Phoenix, AZ
Office Support
09/2001 05/2008
Phoenix, AZ
Office Support
09/2001 05/2008
  • Runs high volume copy machines and performs binding and finishing work
  • Provide general assistance in cleaning kitchen and function areas, as directed
  • Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems
  • Performs duties related to the shipping and/or receiving of materials
  • Calculates charges for jobs performed and maintains some billing logs
  • Performs filing duties, which may include 'purging' and archiving old documents
  • Assisting customers with telephone inquiries
Education Education
Bachelor’s Degree in Professionalism
Bachelor’s Degree in Professionalism
Loyola Marymount University
Bachelor’s Degree in Professionalism
Skills Skills
  • Ability to think on their feet, remembering all key details of current tasks, multi-tasking and prioritising as necessary
  • Ability to be able to take instruction
  • Diplomatic, presentable and approachable, happy to deal with people at all levels
  • Team player, very keen to join a strong team
  • Attention to detail
  • Quick learner
  • Knowledge of Excel and Word
  • -Ability to work in a fast paced environment
  • Good communication, organisational & administrative skills
  • Knowledge of Google Applications
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15 Office Support resume templates

1

Equity Derivatives Front Office Support Analyst Resume Examples & Samples

  • Develop a specialization and expertise in equity derivative products and front office trading applications
  • Support applications for end to end trade lifecycle including algorithmic trading, trade execution and booking, market data, derivatives risk management, etc
  • Help monitor and improve monitoring of the trading application suite and proactively fix potential issues
  • Act as first point of contact to diagnose and resolve issues raised by the business as part of a Level1 team
  • Liaise with colleagues and other teams within the IB technology group to drive enhancements to technology requested by the business
  • Above all, the role involves a high degree of interaction with the front and middle office in addition to building close relationships with other areas of the investment bank including Quantitative Research, Business Analysts and Application Development teams
  • Interface directly with traders and senior business managers, assisting to resolve technical production queries and providing status updates during outages
  • Understanding and adherence to local regulatory/compliance guidelines and best practices
  • Ensuring the operate stability of the application suite and making sure that system capacity is actively managed
  • Translate production issues into technical defects and work on defect management
  • Able to manage production incidents and follow up on problem actions
  • Understand and adheres to Equities Change management procedures
  • Where possible, coach staff on application skills outside of their responsibilities
  • Seeks to work effectively in a team and manages interpersonal issues
  • A genuine desire to learn about the Equity Derivatives business and products across a number of asset classes
  • Ability to comfortably use a number of different technologies to analytically resolve complex issues
  • Ability to take ownership of a myriad of issues and see them through to resolution
  • Excellent interpersonal skills, team player, with an ability to remain calm under pressure
  • Ability to prioritise work load, multi task and react quickly to meet business expectations
  • Experience in working within a support environment preferably in an Investment Bank
  • The successful applicant must possess a detailed knowledge of equity derivatives and understand the concepts of risk management and trading strategies
  • They will have excellent IT skills and be able to apply this experience to investigate system flows and complex product issues from pricing, risk to P&L analysis
  • They will have good interpersonal skills and be able to rapidly understand and retain knowledge of business processes and the technology systems
  • Experience of communicating problems and issues concisely to senior business and technology leads
  • Intermediate to advanced experience in using SQL on a daily basis and appreciation of the concepts of relational databases
  • Previous experience of a banking environment, with knowledge of financial products and markets
  • Prior experience in a client facing role
  • Some development experience in an object orientated language
2

Asset Management Middle Office Support Analyst Resume Examples & Samples

  • Work with Front office teams and clients on inquiries, documentation and call backs
  • Work on various projects related to Middle Office, administration and operations
  • Assist with day to day Front Office, Client andBroker inquiries
  • Strong Excel and Powerpoint skills
  • Intermediate level Access skills
3

Equities Cash Front Office Support Analyst Resume Examples & Samples

  • This role will serve as an Senior Applications Support Analyst with a possibility of leading the team in the near future , supporting our key OMS systems for single stock and portfolio trading . The team is also responsible supporting Middle office applications used for allocations and booking purpose
  • This person will identify and validate software code fixes in response to support issues; conceive strategies for test automation; and perform software installation and configuration. Liaise with development with proper change management protocol to ensure integrity/stability in the production environment
  • This person will maintain up to date knowledge of our products and be able to contribute ideas and recommendations that will provide continuous improvements in the use of technologies utilized; conduct technical diagnosis of operational problems on development and production environments; and coordinate and manage development application testing and end-user acceptance
4

Middle Office Support Resume Examples & Samples

  • Counterparty trade confirmation
  • System trade verification for Money Market (term & call) & FX instruments & IRS
  • Trade support /oversight of Structured Reverse repo trades
  • Daily cash position keeping
  • Daily margin process oversight
  • Resolution of trade queries, fails and position breaks
  • Audit requests
  • Liaise with Static data team regarding set up & maintenance for WFBI treasury customers
  • Coordinating customer onboarding process
  • Daily P/L reporting
  • Liaising with Project team ,Technology & other Middle Office teams globally on various projects & process improvements
  • Work with team to ensure that processes, procedures and controls are documented, put in place and rigidly adhered to by the team in order to minimize operational risk
  • Ensure adherence to the control framework including daily check lists, month end /quarter end SOX sign off, as guided by AVP middle office
  • Candidates must have a strong academic background and solid experience in similar roles within a Middle Office department of a financial institution
  • The candidate should have good knowledge of Microsoft Excel, as well as being extremely systems orientated in general
  • They must be analytical with strong verbal and written communication skills
  • The candidate should possess good problem solving skills, be deadline oriented and be productive in a pressurized environment
  • Experience in trade booking systems including: Globus, Calypso, Aladdin, Simcorp, Opics, as well as general Financial services systems including SWIFT, Bloomberg & Algo would be beneficial
5

Junior Project Management Office Support Resume Examples & Samples

  • Financial Planning & Reporting
  • Participate budget planning and forecasting process for all of IB Services
  • Participate in annual planning process and work closely with Finance Team, IB Services Chief of Staff, as well as IB Services business line managers
  • Participate in monthly financial reporting and reconciliation activities
  • Monitor cost center activity against budget & forecast (accruals, expenses, etc)
  • Determine position of budget to actual expenses
  • Determine position of budget to FY forecast
  • Developing and tracking allocations methodology across chargebacks to the Front office business centers and communicate them with a broad group of stakeholders
  • Provide ad-hoc research and support on items regarding expense and budget
  • Support development of a Service Excellence and SLA driven model across IB
  • Strategic Support
  • Coordinating organizational moves with HR and finance teams to ensure smooth transitions
  • Business Continuity support across teams
  • Onboarding support for new resources
  • Business case & tracking deployment related saves
  • Corporate center funding tracking and processing
  • Supporting reorganization processes
  • Outsourcing and deployment support
  • Special projects support for key management updates
6

Am-middle Office Support Business Analyst Resume Examples & Samples

  • Project management or business analysis experience is preferred
  • Well-rounded experience with discretionary accounts and investment products
  • Implement and conduct ongoing validations to ensure data integrity of the business tools
  • Develop presentation decks and lead management and other key stakeholder meetings
  • UAT test execution
  • Minimum of 3 years experience in financial services, preferably in support of high net worth individuals
  • Must be highly disciplined, a self starter and have the ability to execute on assignments independently
  • Strong organizational, analytical and complex problem solving skills
  • Ability to multi-task effectively and efficiently, specifically between projects and day-to-day tasks
  • Ability to communicate with all levels within the firm and with our external vendors
7

Front Office Support Analyst Equities Resume Examples & Samples

  • Support key Equities/Futures trading applications including IRESS/Fidessa and Macquarie Systems
  • Project manage operations components of key systems upgrades e.g. Trading System Upgrades
  • Solid Unix and SQL Experience
  • Previous experience with IRESS/Fidessa/iBroker/FIX/DMA would be very highly regarded
  • Proven experience of working in a Front Office Investment Banking environment
8

Front Office Support Analyst Resume Examples & Samples

  • Support key cash execution platforms including Fidessa and other internal systems
  • Good knowledge of Windows Server, Unix and SQL
  • Experience working with execution & trading platforms
  • Previous experience with Fidessa would be highly regarded
  • The ability to operate independently, to be proactive, and able to interact with stakeholders across all levels
  • Understanding of the cash equities business
  • Experience on Powershell, Batch or UNIX scripting
  • Experience on application monitoring platforms such as HP Sitescope, ITRS, OM and Manage Engine
9

ESC Business Office Support Analyst Resume Examples & Samples

  • Assists in creating, coordinating, editing and executing effective communications for the Global ESC, including region and function specific communications, “internal marketing” to ESC users, websites, newsletters, etc
  • Initial point of contact for communication toolkit; including questions, maintenance and education of how the toolkit should be used with the ESC organization
  • Manage the ESC website and Collaborate sites including content, design, branding and updates
  • Act as the ESC SharePoint administrator
  • Coordinates the consolidation of weekly business office deliverables
  • Distribution of weekly Global Customer Satisfaction Survey communications
  • Ownership and maintenance of global ESC distribution lists
  • Coordination of reports that support communication efforts, including Global Praises, Dazzles, e-Thank You and Training Metrics
  • Liaise closely with key internal and external stakeholders including Sourcing, Purchase to Payment Operations, Supply Chain Systems, Analytics and Risk
  • Must be willing to support additional members of management and perform other related duties as assigned
  • 3-5 years of professional, diverse experience across the finance industry, functions, and businesses
  • Experience with website design and maintenance
  • Collaborative work style with the ability to effectively interact with partners across organizational boundaries and hierarchies
  • Strong leadership presence which commands respect and earn trust of senior management team
  • Highly motivated and self-driven, ability to multi-task productively, and strong result orientation
  • Clear/logical approach to problem-solving in order to break issues down to components parts and identify most important issues
  • Experience in building and managing relationships across geographies and functions
10

Sales Back Office Support Resume Examples & Samples

  • Analisi clienti
  • Ricezione ordini
  • Inserimento ordini
  • Caricamento campagne
  • Gestione materiali con il team UK
  • Controllo calendari
  • Gestione eventuali conversioni degli spazi pubblicitari
  • Gestione attività con il team Inventory
  • Analisi tecniche le attività di pre e post vendita
  • Supporto al team digital
11

Am Middle Office Support Business Analyst Ny Resume Examples & Samples

  • Prior experience with supporting portfolio management or investment teams as well as trading applications is a plus
  • Function as an escalation point to address system and data issues and inquires
  • Facilitate the creation of monthly and quarterly client performance reports and all other ad-hoc reporting request
  • Review current business and operational operating models and implement process improvements to reduce risk
  • Planning and executing small-to-medium scale projects or business initiatives independently
  • Metrics reporting and status tracking and notification to stakeholders
  • Requirements analysis and gathering
  • Use case creation and modeling
  • Undergraduate degree required; concentration in Finance or Business Management a plus
  • Proficient in Excel, Word, PowerPoint, Visio, SharePoint and Internet technologies
  • Client Service, Operations or Technology background is a nice to have
12

Middle Office Support Resume Examples & Samples

  • Incident Management - Handle the production outage and ensure that affected users are informed as to resolution
  • Problem Management - Take an ownership of open problem problems and/or ensure that the relevant appropriate parties have been tasked with proper action plan
  • To provide application support to Middle Office user groups
  • To maintain high performance and availability of production environment
  • To manage vendor on support and system enhancements
  • To work with infrastructure team on capacity planning and effective system monitoring
  • To coordinate with infrastructure, development teams and vendors on system implementation, release and deployment
  • Conduct testing, provide UAT support and handle production rollout
  • Be client focused and maintain good working relationships with clients
13

Bluemix Project Office Support Resume Examples & Samples

  • Associate's Degree/College Diploma
  • Basic knowledge in problem determination skills to solve client problems with BlueMix ID and Billing issues
  • At least 1 year experience in oral and written communications with clients or executives
  • At least 2 years experience in working knowledge of Windows operating systems, browsers and common office applications
  • Technical Diploma
  • At least 1 year experience in Bluemix ID, Billing issues
14

Fxlm Front Office Support Analyst Resume Examples & Samples

  • Continuous infrastructure monitoring and instrumentation
  • Hands-on in identifying issues and taking ownership to resolve them
  • Tracking and driving action items from incident to completion
  • Build relationships with related development and support organisations
  • Partner with the business to analyse and feedback business requirements to a global technology team
  • Ensure adherence to Citi’s technology policies
  • At least 3 years of mission critical financial systems support experience
  • Knowledge of production support or service desk methodologies
  • Strong knowledge of Microsoft and Linux operating systems
  • Common scripting languages is an advantage (Perl, Python, VB)
  • Strong aptitude for analysis and problem solving
  • Exceptional verbal communication skills – able to immediately summarize complex issues and be ruthlessly succinct with Front Office users
  • Results-orientated and able to demonstrate innovative thinking
  • Personally well organized amd an excellent team player
  • Calm and analytical when faced with major incidents on critical systems and a highly vocal user base
  • Flexible and adaptable; not restricted to operating within “comfort zone”
15

ICG O&t-fxlm Front Office Support Analyst Resume Examples & Samples

  • Rapidly address front office technology problems of all varieties
  • Good analytical skills to understand and articulate issues
  • Be innovative and proactive in suggesting solutions
  • Execute “Ready for Business” checkout procedures
  • Undertake analysis to support continuous improvement projects
  • Maintain and publish support documentation
  • Build relationships with related development and support organizations
  • Partner with the business to analyze and feedback business requirements to a global technology team
  • Educate new front office users in the application and explain its full potential
  • Support weekly scheduled changes, handle outage and incident management
  • Knowledge of Futures is an advantage with an appreciation of whole deal lifecycle
  • Middleware technologies is an advantage
  • SQL and exposure to Oracle/SQL Server
  • A good academic background with at least an undergraduate degree, preferably in a mathematical or technical subject
  • Self-motivated and enthusiastic
  • Personally well-organized and an excellent team player
16

Executive Assistant / Regional Office Support Resume Examples & Samples

  • Deliver superior client experience and adhere to the Client Service Standards
  • Take ownership and accountability of client problems at first point of contact, applying the Make it Right Principles. Escalate concerns and make appropriate referrals to the Client Care Centre
  • Plans/organizes/facilitates client centric events in partnership with ONE CIT
  • Contributes to the efficient day to day operations of the market providing administrative support that enables the RVP CFS and their team of sales managers to focus on coaching to superior performance
  • Ensure skills/knowledge is up-to-date and meet position requirements including an ongoing commitment to executing the planned development activities
  • Take accountability for personal development, executing planned activities in partnership with coach
  • Demonstrate commitment to colleague care and team work by coaching, mentoring and assisting colleagues in meeting the needs of all clients
  • Contributes to organizing and coordinating market events for clients and employee
  • Manage all incoming correspondence (e-mail/mail), responding and prioritizing as appropriate
  • Maintain the RVP’s calendar ensuring that all sales and performance management meetings are scheduled with ONE RP and CFS VP team
  • Gather and prepare materials for RVP review and consideration including documentation from direct reports and all management information reporting
  • Manage the CFS regional office ensuring availability of equipment/supplies and effective management of files and records
  • Keep up to date on all communications including changes to RBC policy and procedures related to role
  • Complete operational risk and compliance duties in a timely and accurate manner
  • Recommend and implement action plans to enhance operational routines in market
  • Prepare and approve expenses according to delegated authorities
  • Pro-actively manages the RVP Commercial calendar up to two weeks in advance ensuring that double bookings do not occur, and that sufficient time is blocked for travel, preparation, and administration duties
  • Provide support to local market Executive Assistants with administration related to the on boarding of new leaders
  • Previous related experience supporting senior level management
  • Requires comprehensive skill and knowledge of organization practices and banking industry
  • Advanced knowledge in MS Office applications (Outlook, Word, Power Point, Excel, and Project Management)
  • Must be detail oriented with strong organizational skills and the ability to multi-task
  • Must work effectively with all levels of management
  • Ability to work in a team-oriented environment
  • Ability to exercise independent judgment and take the initiative
  • Good interpersonal skills and communication skills, both oral and written
  • Must be a self-starter and able to work with limited supervision
  • Superior time management skills
  • LI-JW1
17

Tax Analyst, Front Office Support Resume Examples & Samples

  • Assessing tax implications of transactions/new products from a UK tax perspective and liaising with overseas tax teams and external advisers where appropriate
  • Working closely with the business, the wider tax team and other corporate functions (e.g. Legal, Treasury etc)
  • Supporting the maintenance and development of a robust tax risk control environment
  • Assisting with the identification of tax risk areas and implementing process to mitigate and control
  • Supporting the identification and impact assessment of any tax, accounting or regulatory changes and supporting the team in updating the business where necessary
18

Front Office Support Resume Examples & Samples

  • Input/Authorisation of Financial & Non-Financial transactions
  • Provide administrational support within the Front Office Support team
  • Support the Front Business Management team in development and compilation of reports and procedures
  • Maintain an effective control environment according to group and divisional standards
  • Partake and share responsibility for periodic reporting (MICOS)
  • Check cash balances and customer exposures prior to authorising financial transactions, e.g. internal and external payments and money market deposits and loans
  • Authorise non-financial transactions, e.g. static data requests, address and fee changes, in accordance with regulatory and Group policy and internal procedures
  • Assist in the functioning of the Front Office Support team, provide cover in times of absence of other team members, e.g. assist in running of daily reports, maintenance of the diary and preparing and distributing of standing orders, assist in the processing of transactions and static data requests ensuring 4-eyes principle is adhered to at all times
  • Assist in the onboarding of new relationships, check risk and tax assessments, authorise initial input of master, securities and cash account records
  • Check various release queues, e.g. payments, money markets, and ensure records are authorised in line with internal and external cut-offs and deadlines
  • Produce and various types of output, e.g. valuations, statements and performance reports, swift copies, from the bank’s on demand system, encrypt and distribute to internal and external clients
  • Execution and distribution of regular and adhoc reports for the Front
  • Send regular and adhoc reminders to the business regarding adherence to policies and process
  • Carry out regular internal controls (MICOS) in collaboration with a team member and provide cover in times of absence. Perform investigation in line with control requirements using core systems of the bank, report findings and complete control within timeframe. Create and maintain guidance notes for each new or existing controls and ensure they’re up to date
  • Support the efforts of the Front Office teams and liaise with all affected parties, i.e. RMs, Legal & Compliance, Treasury Ops, dealers and accounts, as required   
19

Production Office Support Associate Resume Examples & Samples

  • Experience providing Level 1 Application Support with Buy Side, Sell Side or portfolio management software
  • Good working knowledge of financial markets and instruments, with broad asset class understanding
  • Basic understanding of FIX
20

Cash Office Support / Phone Operator Resume Examples & Samples

  • Answer multi-line phones in a busy work environment and triaging calls to the appropriate party
  • Perform bookkeeping duties that include preparing bank deposits, reconciling daily/weekly accounts, managing petty cash logs, making change when necessary, and processing cash refunds
  • Complete administrative tasks or special projects as needed
  • Create new tickets/price tags for merchandise without tickets
  • Occasionally deliver merchandise to customers’ residence
21

Head Office Support Manager Resume Examples & Samples

  • Take responsibility for calls assigned to 2nd line queue in the first instance or directly to you
  • Manage calls with 3rd party suppliers where necessary and manage progress of these calls through to closure
  • Monitor progress of call resolution within the SLA
  • Provide performance reporting to the UK IT Manager
  • Develop team members and mentor them
  • 1 year in a leadership role
  • 2 years of incident management experience
  • 2 years hands-on experience of Microsoft desktop environments
  • Good knowledge of
  • Exposure to
  • Call Management Systems
  • MAC OS X
  • Windows 7/8/10
  • Window mobile, iOS and Android devices
  • Data analytics and reporting
  • Ability to motive effectively members of the support team, customers and 3rd parties
  • Ambitious, articulate person, with a desire to progress their career
  • Ability to lead in a crisis
  • Well presented
  • Ability to stay calm under pressure
  • Organised approach to work
  • Ability to manage multiple tasks at the same time
  • Positive and adaptable attitude
22

Analyst, Front Office Support Singapore Resume Examples & Samples

  • Reports to the Head of North East Asia Front Office Support
  • Support Singapore based Rates & Credit Trading (LM, Rates, Credit) desks, Investor Rates & Credit Sales desks & by extension more broadly, Global Rates & Credit trade desks to achieve its annual budget by effectively performing the daily processing which includes but not limited to trade booking, trade lifecycle management and efficient resolution of issues
  • Identify and be involved in the implementation of controls to eliminate any financial loss resulting from operational errors
  • Be able to perform risk simulations and oversee the straight through processing (STP) of trades from external Systems and Brokers
  • Trade Allocations for Investor Clients
  • Support and work with various stakeholders including Private Wealth Sales, Structuring, Equities Execution, Global Markets Middle Office, Global Markets Operations, Product Control, Market Risk and project management teams
  • Execute post trade lifecycle activities whilst at the same time ensure PNL integrity and operations process/control adherence with execution
23

Senior Analyst, Front Office Support Resume Examples & Samples

  • The role will support the growing business in Europe and to provide additional support to the global team and to the main stakeholders
  • Continuous improvement/review of processes in order to cut costs and reduce operational risk
  • Prompt investigation of all miss-bookings raise to FOS to avoid PnL impacts
  • Work effectively with the Front Office Support team to minimise impact on front office
  • Build collaborative relationships with business partners and other key stakeholders
  • Maintain open communication with stakeholders to ensure business requirements are met on an ongoing basis
  • Take ownership of issues and work collaboratively to achieve a resolution and be pro-active in identifying issues and solutions
  • Ensure knowledge of front to back processes and to understand the bigger picture
  • Ensure controls and procedures are being followed and to work closely with the team to provide strong and consistent global support
  • Develop and implement process improvements
  • Improve timeliness, consistency, accuracy and knowledge to reduce errors
  • Manage stakeholder expectations and communicate effectively
  • Build collaborative relationships with colleagues to enable objectives to be achieved within the team
  • Work closely with the Team Manager and escalate issues in a timely and accurate manner
  • Identify learning needs to allow to affectively grown within the role and display a professional and pro-active approach in proposing solution to meet the learning needs
  • To understand Operational Risk and to look at ways to reduce this
  • To understand regulatory change and the impact on the business. Ensure all data collected is accurate and compliant within ANZ policy Ensure all services delivered comply with ANZ Group governance requirements, policies, processes and standards and with legal and regulatory requirements
24

Manager, Front Office Support SEA Resume Examples & Samples

  • Sound knowledge of Global Markets processes and products
  • Reports to the Global Head of Front Office Support
  • Contribute to the Bank’s Super Regional goal
  • Support Singapore Commodities Sales & Trading desk extension more broadly, Global Commodities trade desks to achieve its annual budget by effectively performing the daily processing which includes but not limited to trade booking, trade lifecycle management and efficient resolution of issues
  • As subject matter expert, contribution to new product development and implementation of systems enhancements is part of this role. Product scope within this mandate includes Energy, Base/Precious metals, Agriculture, Emissions in the form of swaps, options & futures
  • Participate in rolling out the desks new sales initiatives such as new product approvals
  • Support the sales team by providing post trade client servicing and assisting in client queries
  • Work closely with the Sales and Trading desks as well as other enablement areas to identify and resolve issues for the business from front to back
  • Promote the business by working together with stakeholders and other enablement areas
  • Execute post trade lifecycle activities whilst at the same time ensure pnl integrity and operations process/control adherence with execution
  • Identify and participate in the implementation of improvements to existing processes that minimise operational risk to the business and enhance the business’s client service offering
  • Contribute to and perform User Acceptance Testing for key Commodities projects. This will include any new product initiatives, system enhancements, booking model revisions and workflow changes etc
25

Front Office Support Senior Analyst Resume Examples & Samples

  • Assist in the day to day support contact for Portfolio Managers and Traders
  • Daily review of positions, market values and cash to validate accuracy
  • Investigate any inaccuracies identified and their impact on Portfolio Managers, and coordinate directly with IOO teams to resolve
  • Monitor trades originated by the front office trading to ensure timely matching, confirmation and reporting
  • Work with IOO team to address any trade discrepancies uncovered during the trade matching and settlement process
  • Help serve as the liaison between the portfolio management and outsourced teams to resolve any data or processing issues
  • Work closely with other NTAM partners in support of the business
  • Ensure the timely and accurate setup of new accounts on relevant systems coordinating with the New Account Opening team
  • Work as part of a local and global team with members based in London, Hong Kong, Chicago and India
  • Responsible for identifying and resolving problems within established procedural guidelines
  • Be risk averse by identifying process or business risks and escalate to line manager
  • Experience in the investment management
  • Analytical skills to resolve and research queries and issues
  • Strong MS-Excel skills
  • Experience with Bloomberg, FxAll and key NT Systems (e.g. PMW, Charles River, Eagle, Blackrock Aladdin) is beneficial
  • Good process and procedure development skills
  • Ability to pick up procedures quickly
  • Communication, both written and verbal
  • Focused stakeholder relationships
  • Analytical skills
  • Problem resolution/decision making
26

Front Office Support Analyst Resume Examples & Samples

  • Resolve application issues, raised by clients on a day to day basis, in an effective and timely manner
  • Maintain system support documentation for all supported applications, ensuring it is kept up to date within Application Profiles and included as part of Project handover
  • Develop and manage productive relationships with key business partners including monitoring of Service Level Agreements and conducting regular service review meetings
  • Capture quality metrics such as response time, ownership acceptance, time to resolve etc. on a timely basis and address any exceptions
  • Monitor system integrity through daily system checks, to ensure a high standard of service is provided to clients
  • Assist with regular system upgrades on applications by reviewing functionality changes (new/amended), system testing, client training, user reviews and updating of support documentation
  • Maintain an application issues log to capture any system enhancements, bugs or new business requirements, to be reviewed with the business units on a regular basis
  • Advise the team leader in developing improvements to support team processes and procedures and ensure agreed procedures are followed
  • Coordinate implementation of any new processes and continuous improvement initiatives
  • Provide out of hours, weekend and bank holiday support when required as agreed with manager
  • Assist with project work on supported applications from time to time
  • Assist in preparation of support rotation
  • Should be able to guide/monitor and plan for new or other team members for the completion of assigned tasks
  • Experience of the Charles River application or similar
  • A Bachelor’s Degree in Computer Information Systems \ Computer Science is preferred or commensurate relevant work experience
  • Must have technical knowledge of system/software support in the Investment Services Industry
  • Possess knowledge about quality metrics
  • Experience of working within the Investment Services industry in a business or IT related role
  • Experience of working with data related to Derivative Instruments and understanding of derivatives terminology preferred
  • Must have strong problem solving capabilities with an analytical, methodical approach
  • Must have experience of analyzing business or technical problems, and of proposing and implementing solutions
  • Have a working knowledge of the software/systems supporting to log and report problems concerning business applications and data extracts
  • Possess a good understanding of the business drivers within an investment services company
  • Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service
  • Must be capable of communicating and negotiating effectively with all levels of user. Ability to communicate well both verbally and in writing
  • Have a strong desire to learn and progress (motivated enough to self-learn)
  • Must have good organization and planning skills
  • Be able to work under pressure and multi-task
  • Have the ability to manage conflict
  • Good inter-personal skills combined with willingness to listen to users, ability to analyze requirements / problems and to propose innovative but workable solutions
  • Excellent verbal and written skills
27

Front Office Support Analyst Resume Examples & Samples

  • Support key cash execution platforms including Fidessa, IRESS, iBroker and other internal systems
  • Be pro-active in process improvement/automation to resolve regular operational issues
  • Work with Product Vendors, Exchanges, Data providers and other service providers to facilitate product upgrades
  • Work closely with the global teams (IT Development, Service Desks, System Integrators, Incident Managers, Problem Managers, etc)
  • Participate in a follow-the sun support model
28

AM Certification Operations Back Office Support Analyst Resume Examples & Samples

  • Perform BAU activities including monitoring and issue resolution of user access data feeds
  • Provide support for data extraction as needed to support integration and operations functions
  • Participate in audit support activities, as they pertain to Access Certification Controls, for internal & external audits inquiries
  • Access Recertification experience across platform, application and/or database systems
  • Experience on developing SSIS Packages
  • Knowledge of SSRS (SQL Server Reporting Service)
  • Ability to translate business requirements into functional requirements
  • Flexible with regard to working shifts; On-Call & weekends; Overtime
  • Demonstrated ability to learn new and varied systems and apply new procedures quickly
  • Proficient knowledge of database administration and security architecture
29

Global Derivatives Technology Front Office Support Analyst Resume Examples & Samples

  • Academic degree in mathematics, computer science, engineering, or other quantitative field
  • Finance knowledge demonstrated through work experience in the financial services industry, academic background, or professional certification (e.g. CFA, FRM). Experience with commodities and equity derivatives would be particularly relevant
  • Advanced knowledge of databases and SQL
  • Advanced knowledge of Excel, including VBA
  • Working knowledge of an object-oriented programming language, preferably C#
  • Strong interpersonal skills with the tact to effectively support demanding front office users
  • Experience with Service Now, ITIL processes, JIRA, Autosys, Bloomberg, Reuters, Solace, XML, the FIX protocol, software testing, and a scripting language would be an asset
30

VP-ficc Middle Office Support Resume Examples & Samples

  • Act as the primary contact through which channels all trade information, discussions concerning new business/platform requirements, administration of the new trade type approval processes, discussions with internal counterparties to co-ordinate business expansion and other procedural/technical/execution issues
  • Monitoring the team who cover trade reconciliation and validation after booking by Front Office across current products and new products launched in the future
  • Understand/validate thoroughly the flow of risk/cash/MTM of various moving parts within the structured life cycle involving different counter parties/entities
  • Take the lead in implementing and managing the various trading systems and ensuring correct feeds reach the intended downstream departments (eg. risk, settlement and finance)
  • Investigate the cause of trade breaks and follow up with trade reconciliations to ensure trades are correctly booked
  • Monitor/reconcile PnL discrepancies. To ensure this reconciled PnL is accurately reported to management
  • Timely confirm/validate the trades and to resolve any differences
  • Manage the structured note program requirement in terms of custodian fees, pricing supplements and updates etc
31

Project Management Office Support Resume Examples & Samples

  • Assist the project and portfolio managers to track progress against the project plan. For larger projects, the PMO may be required to work with project managers to develop the detailed project schedule
  • Facilitate regular meetings to include creation of agenda, recording of notes and timely generation & communication of minutes. Minutes should include attendees, key actions, issues, decisions risks and changes discussed
  • Provide support to track risks, assumptions, issues, decisions and change ensuring regular updates are properly logged
  • Assist in setting up new projects in HP Project and Portfolio Management (PPM), tracking it through to approval
  • Assist with creation of project documentation in line with the standards, and appropriate to the size and complexity of the project
  • Provide portfolio and project support to ensure all PLC/SDLC requirements in accordance with Policy standards
  • Create regular project status reports through Delivery Tracker adhering to standard cadence
  • On an occasional basis, where the project manager is unavailable, the PMO may be requested to chair regular meetings and provide coverage
  • Where applicable, the PMO may be required to manage discrete streams of work within a project appropriate to their skillset
  • Experience working in multinational environment
  • Able to manage ambiguity within a complex environment
  • Excellent communication (verbal & written) and interpersonal skills
  • A sound background and adherence to business processes and procedures
  • Good MS Office (Word, PowerPoint, Visio, Excel) skills
  • Candidates must have a good attention to detail and good organizational skills
  • Must have the ability to work independently and be self-motivated as well as being a team player
  • Assertive and confident
  • Knowledge of ITIL and project management tools, techniques and best practices
  • Experience in a financial services industry
32

Senior Analyst, Bullion Front Office Support Resume Examples & Samples

  • Previous knowledge of Commodities financial products, middle office processes and the Front Office trading system Murex (preferably version 2.11)
  • Knowledge of broker execution platforms will be advantageous
  • Ability to be flexible in daily work routine to cater to ad hoc investigations or reporting requirements
  • Ability to work on an individual basis but also to work as part of a larger global team
  • Well-organised, self-starter who can manage a range of competing priorities and projects
  • Demonstrating a pro-active approach to problems and to seek answers and solution to problems, and to be confident to push back if necessary
33

Front Office Support Engineer Resume Examples & Samples

  • Responding to telephone and face to face enquiries
  • Provide 2nd line Desk side/Remote support services to end users to troubleshoot IT Technology (PC/MAC/end user devices) related support calls
  • Manage ITSM support queue (Remedyforce) and respond within agreed SLA's
  • Build, configuration, deploy and troubleshooting of hardware & software
  • Supporting end user/infrastructure projects as required
  • Maintaining hardware assets
  • Peripheral support for mobile devices
  • Basic network support, (including desk side troubleshooting, local patch management, supporting global network teams)
  • Support events both on & off-site
  • Must be able to travel to multiple in-country locations if required eg office, offsite storage locations & Retail stores
  • General awareness of issues which could impact the business
  • Enable our customers to use their technology effectively
  • Solid experience within Retail (RF Scanners/RF printers, RFID, Till support)
  • Solid experience with end user support
  • Solid technical support experience with PC & MAC, this should included OS (W7/OSX), Microsoft Office suite/Apple Life support
  • Familiarity with Active Directory, SCCM, Jamf Casper
  • Experience with Multi-site & Remote support
  • Support of locally impacting projects/changes e.g. Out of hour technical changes, UAT verification etc
  • Familiar with IT call logging systems
  • Solid experience with Apple mobile devices
  • General understanding of TCP/IP, LAN and WAN, VPN/Remote access
  • General understanding of Audio Visual/Retail Theatre
  • Provide end user training (individuals & groups)
  • Fluent in Cantonese & English
  • Self managed & proactive
  • Able to work within a fast pasted environment
  • Confident & articulate
  • Great customer facing skills
  • Confident with Executive support
  • Willing to work out of office house as required
  • Team player - Able to work with global IT team
  • Be able to see the “bigger picture” of IT
34

Manager, Rates & Credit Front Office Support Resume Examples & Samples

  • Post trade lifecycle cancellations and amendments on behalf of the trading & Sales desk
  • Trade lifecycle management which includes exercise/expiry processes, structured rate fixing, terminations, novations, etc
  • Key escalation contacts for Global Markets Operations on all trade lifecycle issues and achieve remediation of these issues with Operations/Product Control/Business Execution
  • Build out STP capabilities for the business and introduce process improvement initiatives to improve the efficiency and capabilities of the business
  • Driving development and review of new and existing trade capture booking models for new product implementation
  • Driving development of internal controls for trade capture models, mitigating operational risks through a proactive approach
  • Documentation of procedures and controls across FO Support activities
  • Co-ordination of UAT/Implementation of front office system migrations and developments
35

Analyst, Front Office Support Resume Examples & Samples

  • Good knowledge of FX and Rates Products (including Swaps, Options, Loans, Notes)
  • Experience in general middle office processes (fixings, rolls, expiries, exercising of trades, terminations, novations)
  • Proficiency in Excel and Bloomberg
  • Knowledge of Murex, Wallstreet, or Markitwire would be an advantage
  • Able to work on an individual basis but also able to work as part of a larger global team
  • Ability to adapt and thrive in an evolving & fast pace business environment
  • Able to influence people to deliver outcomes
36

IT / Office Support Technician Resume Examples & Samples

  • Provide primary level 1 and 2 support for IT related requests for employees at the above referenced locations
  • Provide support for printers, multifunction devices, copiers, shop floor tablets, PC’s and basic PC software such as MS operating systems, MS Office 365 software, and MS Skype for Business phone and conferencing systems
  • Assist the PA based help desk team with answering the help desk phone, monitoring and completing tickets in the ticketing system as submitted by employees and customers from multiple locations
  • Although remote from the central IT Team, position works very closely with this team on a daily basis
  • Assist with various webinars attended by large quantities of audience participation on a regular basis
  • Support SAP and Shop Floor systems processes including providing basic training to employees
  • Working knowledge of basic PC and devices and troubleshooting techniques
  • Understand network security threats and solutions and monitor for possible breaches
  • Basic knowledge of network topologies, wiring/cabling, routers, switches and wireless networks
  • Communicate effectively verbally and in writing to personnel at all levels
  • Ability to establish and maintain effective working relationships with others and communicate effectively with non-technical individuals
  • Be organized and have the ability to multi-task
  • Ability to work effectively remote from a centralized IT team yet be committed to being an integral part of the team
  • Working knowledge of basic SAP and Shop Floor systems including troubleshooting techniques
  • Any experience supporting MS Office products, preferably MS Office 365 products and MS Windows 7/8/10 desktop products
  • Experiencing supporting and troubleshooting PC’s
  • Experiencing supporting MAC’s in a business environment is a plus
  • Previous experience working in IT in a manufacturing environment is a major plus
  • Demonstrated ability to work remotely effectively is a major plus
  • Experience with MS Lync/Skype for Business Voice products a plus
  • Experience with HP ProCurve and Cisco wireless networking equipment a plus
  • Any previously received awards or commendations for providing excellent customer service is a plus
  • Must be able to lift 50lbs. This involves receiving, storing, installation and removal of IT equipment including copiers, printers, PC’s, supplies, etc
37

CIB Operations Front Office Support OA Bangalore Resume Examples & Samples

  • Self-motivated and flexible with working hours and good communication skills
  • Excellent product knowledge on derivative products and OTC Markets
  • People Management Skills
  • Ability to work under pressure and high volumes
  • Taking Lead on process improvements and automation
  • Ability to manage the process independently, and have a controlled mindset w.r.t BAU
  • Excellent organizational skills with ability to identify and prioritize the work and handle non BAU task assigned
  • Escalation handling and Query Management skill set a prerequisite
  • Identify the control gaps and bring in value addition to the process
  • Graduate with at least 2.5 + yrs of experience, preferably in back office operations
  • Good analytical skills and an eye for detail
  • Proven track of people management skills
  • Flexible attitude towards working hours due to the demands of the working place
  • Solid intellectual capacity for process improvements
  • Strong time management skills required to meet exchange and front office deadlines
  • Keeping management informed continuously of any issues
  • Good PC skills
38

Office Support Assistant Resume Examples & Samples

  • Ensure professional and tidy presentation of all office areas – housekeeping
  • Manage and negotiate supplier/vendor relationships
  • Phone system and office equipment maintenance and support
  • Receive and distribute mail and special deliveries
  • Manage International and local shipments
  • Primary liaison with property management company
  • Order, stock and maintain supply of kitchen areas
  • Filing – record and track official copies incoming and outgoing
  • Create and maintain local processes and procedures in all areas to ensure a professional and smooth operation
  • Screen incoming calls and forward to appropriate teams
  • General event planning
  • Oversee office space and conference rooms
  • Assist on-site and visiting members of the Appirio EMEA Team
  • Assist HR with new hire office orientation processes
  • Excellent technology skills including Google Applications & Salesforce.com and other office applications as required
  • Ability to manage a very busy workload
  • Ability to use own initiative and make decisions independently
  • Exceptional communication and interpersonal skills
  • High quality writing and document formatting skills
  • Fast paced, results focussed, high energy individual
  • Experience in a similar environment is desirable
39

Gtm-business Office Support Resume Examples & Samples

  • Contact insurance companies as required to obtain insurance company preference between Therapeutic Interchange or Prior Authorization; which will be best and most cost efficient for the patient
  • Research and resolve prescription adjudication rejections to ensure patients receive medications within established patient service standards
  • Prioritize orders in rejection queues; work each order timely and accurately to ensure patient service standards are met
  • Contact patients as necessary regarding delays in receiving medication(s)
  • Document all actions taken on each order in Note-card system to ensure all DaVita Rx teammates know the current status of each order
  • Comply with all data entry processing and procedures related to internal systems, databases and applications
  • Answer calls received in the insurance phone queues professionally and within established standards
  • Maintain accurate and current information as required in DaVita Rx spreadsheets for tracking and quality assurance purposes
  • Work proactively and positively with DaVita Rx teammates to ensure all orders are received and processed timely and accurately each day
  • Maintain strict confidentiality of patient information in accordance with HIPAA and company policies
  • Work overtime with little or no notice as needed
  • Attend staff meetings, teleconferences and patient care conferences as needed
  • Know, understand, and follow DaVita Rx teammate policies and procedures
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
  • Wear DaVita Rx badge at all times
  • Performance-based rewards based on stellar individual and team contributions
40

Program Office Support Resume Examples & Samples

  • Coordinating Governance activities, to include: planning & scheduling meetings, capturing meeting minutes and decision points, posting minutes to the appropriate locations, ensuring read-ahead documents are provided to appropriate government executives and their support staffs; capturing, tracking and enforcing action items; as well as preparing for status briefings, and aiding the Governance staff members and chairs as appropriate
  • Developing Task management including distribution
  • Providing the Government advanced and objective insight into program issues, execution risks, and corrective actions
  • Participating in internal and external forums and develop recommendations relating to architectural direction and guidance
  • Supporting the development of practices, processes, mechanisms and documentations for all activities, both internally and the Board(s)/Working Groups
  • Creating briefings, documents, and interactive presentations as required
  • Coordinating governance activities and across NGA to ensure on-time briefing inputs and other deliverable as required for presentation to the Board(s); ensuring deliverable provided on time
  • Act as the central point of contact to respond to inquiries
  • 12 year minimum total experience
  • 8 years specialized experience in related field
  • Experience supporting a senior executive-level staff
  • Experience managing agency or KC level governance activities such as: coordinating and accomplishing governance oriented tasks related to board(s) agendas, read ahead products, creating and publishing board reports, tracking action items/decisions/tasks
  • Experience with portfolio management concepts and decision support tools
  • Experience working with IC or DoD organizations operational site customers
  • Experience implementing IC or DoD policies, procedures and guidance
  • Experience using MS Office software tools such as MS Access and MS Excel
  • Experience supporting Integrated Process Teams or Working Groups
  • Experience performing risk assessment and mitigation
  • Knowledge of Agile Acquisition processes and execution
  • Demonstrated experience with Cost Estimation processes, tools and techniques
41

Systems Program Office Support Resume Examples & Samples

  • Minimum of 12 years experience
  • Eight (8) years of specialized experience with sensors and sensor platforms and their military applications
  • Experience with general DoD and/or IC use of GEOINT
  • Familiarity with MERIT and TENCAP programs
  • Academic degrees may be substituted for years of experience, and years of experience may be substituted for academic degrees, unless otherwise specified in the individual TOs. Use the conversion below
  • Master’s degree or higher in Engineering, Systems Engineering, IT, or related field
  • Project Management Professional (PMP) or equivalent certification,
  • Experience applying Project Management Institute (PMI) tools and techniques
  • Knowledge of the US Military to include expertise in future and emerging warfare systems
  • Ability to liaise across DoD or IC organizations
  • Experience advising the government on project tasks relating to engineering, testing, integration, transition, deployment, operations and sustainment
42

Front & Back Office Support Analyst M Resume Examples & Samples

  • Troubleshooting /Resolving Application issues
  • Ensuring the highest level of service for the above tasks at all times and following escalation processes and problem managing issues at all times
  • Create and keep current documentation up to date on all applications supported
  • Working with internal clients on improving processes and making applications reliable
  • End to end management of specific projects
  • Dealing with exchanges/vendors on a regular basis
  • Upgrading applications
  • Organise, validate and approve UAT
  • Responsibility for managing, controlling, preparing and escalating risk within the scope of your position
  • Responsibility for reading, understanding and complying with the Company’s Conduct and Standards and corresponding regulations. You will be notified of changes to policies in a timely manner through announcements and/or intranet updates
43

Office Support Assistant Resume Examples & Samples

  • Travel for training and work assignments may be required
  • Assisting in the travel schedule and arrangements and time and attendance for office personnel
  • Providing telephone and receptionist services
  • Maintaining records; repairs office equipment; filing material and maintaining office filing system
  • Correspondence management, composition and review
  • Experience with an automated time and attendance reporting system
  • Utilizing various electronic applications; spreadsheets, databases, word processing programs, power point and various other venues of information technology
  • Preparation of travel authorizations and vouchers, conducting travel audits
  • Maintaining inventory and property accountability, budget records
  • Maintaining records; repairs on office equipment; filing material and maintaining office filing system
  • Experience with budget; expenditure and cost records, user fees, billing and user fee activities
  • Preparing travel authorizations and travel vouchers using online travel systems for domestic travel reservations and arrangements, reviewing and resolving errors in travel vouchers
  • Serves as work unit time keeper, revising electronically inputted time and attendance records for each employee using USDA’s Web TA; produces related reports including leave audits
  • Maintaining complex office file systems, including coding materials, filing, locating, and retrieving materials and disposing materials in accordance to agency’s records management system
  • Responsible for in-processing and out-processing of personnel, which includes maintaining applicant documents, tracking records of personnel and HR knowledge and activity reports
  • You are qualifying for the position based on education
  • You are qualifying for this position based on a combination of experience and education
  • This education must have been successfully completed and obtained from an accredited school, college, or university
44

Program Management Office Support Resume Examples & Samples

  • Must have at least Secret clearance and be willing to undergo TS/SCI review
  • A Bachelor of Science degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline is preferred
  • Must have a strong understanding and experience with Sharepoint
  • Excellent MS Excel skills and familiarity with MS Project a must
  • 5 years’ experience as a business analyst of program analyst
  • SQL or MYSQL experience a plus
  • General understanding of Networking concepts
  • Process Development and improvement
  • Familiarity with security concepts including Intrusion Detection and Prevention systems, Netflow, Firewalls, PKI and IPsec
  • Analytical Skills
  • Decision-Making Skills
  • Managerial Skills
  • Negotiation and Persuasion Skills
45

Coordinator, Division Office Support Resume Examples & Samples

  • Provide office supply management, order office supplies through Society Mart, manage inventory, maintain record of orders, receive orders and ensure appropriate account of office supply expenses and income, purchase supplies for office break room and coffee service
  • Responsible for event materials/product management - receiving orders at office, maintain inventory levels and distribute to appropriate staff
  • Oversees mail management, coordinate receipt and distribution of letters, packages, correspondence, sort mail, process all office bulk mailings with appropriate bulk mail permit and maintain necessary logs, maintain postage due accounts with USPS, FedEx, etc., and maintain postage in meters
  • Provide support for Facility Management processes, interact with building management and landlord, act as liaison for Facilities Department to ensure office is safe and a conducive work environment, conduct annual building inspections with Facilities Manager, file injury incident reports, POC for office closure due to inclement weather and for security for when alarm goes off
  • Provide general office operation support, coordinate office space utilization (i.e. cubicle/ offices) and equipment (phones/PC’s), manage off site / internal storage facilities, maintain and manage inventory of fixed assets (e.g. copiers, postage meters, laptops, wireless cards, LCD players, walkie-talkies, credit card machines, etc.), process ePRFs for office related expenses and invoices, point of contact for all AV equipment, conference rooms, office meetings, address general event and mission related inquiries from walk-ins, POC for meetings and trainings being held at that office location (Beverages, food, preparing room, gathering supplies), work with lead staff to keep auction inventory in a safe and in order when distinguished event support is not located in the office, pack and send back Greater Giving terminals when distinguished event support is not located in the office, pack and send back IT computers, printers, cables, local POC (for all internal/ external office vendors), systems super user for the tools used in this role, and coordinate with area managers/directors to oversee local office operations
  • Act as point of contact for finance deposits, assist staff with inquiries related to income processing, create and maintain accounting bins/bank boxes for all income staff. Secure night deposit keys for events
  • Act as liaison with IT department, work with IT department to resolve office wide (not individual) computer related issues in a timely manner, act as point of contact for computer and hardware upgrades and phone systems
  • Oversee reception and front desk duties, receives incoming calls, takes/routes messages, provide assistance to callers. Greets visitors and provides assistance as needed, maintain visitor sign-in log, ensures office is covered for opening and closures, assist walk-in patient with mission needs when a mission support role is not in the office
  • Oversee office volunteer management, help recruit, train, direct, and coordinate office volunteers. Help maintain volunteer data, support office volunteer recognition efforts, mail new office volunteer applications, and fulfill volunteer requests
  • Oversee all donation processing and cash management received in the office according to cash management handling procedures, research incomplete memorials, proper preparation of batch headers, processing of donations, maintain petty cash, make bank deposits, reconcile event donations from field staff, SSBC, website and FedEx, process checks from Team leaders, etc. , monitor SSBC incidents, handle all income or expense adjustments, and assist Finance with electronic donations and stock donations
  • Provide office communication support, maintain office e-mail groupings, maintain office information, including the office profile, in the Cancer Resource Connection
  • Provide Siebel service request support, handle and manage office activity Siebel Service Requests as assigned to them and reassign an service requests to the appropriate staff person as required
  • Associate’s degree preferred; or a combination of education and work experience
  • 0-2 years of office support experience
  • Excellent written and verbal communication and interpersonal skills
  • Strong computer skills; strong word processing, database management and spreadsheet skills
  • Ability to respond to changing circumstances and priorities in a focused and timely manner
  • Ability to interpret, adapt and apply guidelines and procedures
  • Able to work successfully in a diverse team environment
  • Able to cultivate relationships in a diverse population of community leaders and volunteers
  • Limited travel, including evening and weekend work required
  • Ability to lift 30lbs
  • We are committed to providing staff with fulfilling opportunities to learn, grow and make an impact in their local communities. We offer staff a generous paid time off policy; medical, dental and retirement benefits, and professional development programs to enhance staff skills
46

Back Office Support Administrator Resume Examples & Samples

  • Provide support for extended service agreements pertaining cancellations, payment transfers, refunds, and charge backs
  • Provide exceptional customer service and follow up regarding general warranty information and handling product inquires
  • Process service requests, place follow-up calls to consumers for issue resolution, process bin checks, inspect/over packs and call tags, respond to emails, audit out of warranty concessions, and expedite backordered parts
  • Follow up on part orders to resolve consumer issues, such as credits needed and cancellations
  • Drive efficiency and change through continuous improvement – personal and team
  • Obtain Provide assistance as necessary
  • Experience with Excel, SAP CRM, Service Power, REX, IPL, Avaya phone systems a plus
47

Office Support Contractor Resume Examples & Samples

  • Scan client study validation documentation
  • Add digital scanned copies to the company online document storage product, Veeva Vault
  • Maintain hardcopy validations in appropriate binders
  • High School
  • LI-RL
48

Hub Project Manager Office Support Resume Examples & Samples

  • Ensuring project documents and records are created, controlled, approved and distributed in line with corporate policy and customer requirements
  • Contract administration functions such as customer purchase order reconciliation and follow-up, OLA/OXIA processing and tracking, tracking product status and site status, customer acceptance
  • Quality activities are planned, performed and monitored during the project in line with the project quality plan and / or corporate quality guidelines
  • Knowledge of project and program management methodologies
  • Strong communication and presentation abilities
  • Strong relationship management skills
49

System Specialist / District Office Support Resume Examples & Samples

  • Teamwork
  • Performance Management
  • Diversity/Inclusiveness
  • Ability to meet project deadlines
  • Proven team player
50

Front Desk Office Support, Home Health Resume Examples & Samples

  • Experience with daily office operations, preferably in the medical field
  • Ability to work in a fast pace environment and establish good working relationships with the Baptist Home Health team
  • Excellent computer skills required with knowledge of Microsoft Office (Word/Excel a must)
  • Must have exceptional interpersonal and organizational skill with a strong attention to detail
  • Transition from front office to back office with ease
  • High School Graduate or GED required
51

Orders Management Office Support, Home Health Resume Examples & Samples

  • Knowledge and experience with Insurance Eligibility and Authorizations
  • Advanced knowledge of office equipment, files and computer systems
  • Knowledge of medical terminology preferred and the ability to type 35 to 40 WPM
  • Associate’s Degree or Certification in related field preferred
  • Previous medical office and home health experience preferred
  • Bilingual a plus but not required
52

Office Support Consultant Mobile Money for the Poor Resume Examples & Samples

  • 4 years of progressively responsible administrative experience is required at the national or international level
  • Experience with a UN organization/agency is desirable
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems
  • Timeline: 5 months starting 17 October 2016
  • Location(s): Brussels, Belgium
  • Total Number of Working Days for the Assignment: 110 days
  • Desk Review (80 points)
53

Department Office Support Resume Examples & Samples

  • Serve as the primary coordinator for all departmental seminars and faculty recruiting seminars (dozens every year) - handling all logistics, schedules, bookings, reimbursements, special requests, notifications, website postings, etc
  • Act as graduate program assistant by providing support to the graduate administrator and interfacing with the Graduate School Budget Office on student support, external fellowships, University rates, department summer stipends, contract loads and other Labor Accounting (LA) issues. Administer payments of awards, travel reimbursements and provide assistance with other financial duties as needed
  • Coordinate all logistics and complex scheduling for faculty recruiting visits (with a busy period from December to February). Handle logistics including travel, lodging, restaurant bookings etc., maintain files and records of expenses and process travel reimbursements
  • Assist the department manager and faculty assistants with small event logistics: administer space requests, building services orders and manage various other aspects of planning, purchasing and payment
  • Serve as the building access coordinator and act as the primary contact for room scheduling through the R25 Live scheduling system
  • Maintain and update all department email distribution lists
  • Greet visitors and respond to all questions in person, by phone and email
54

Front Office Support Analyst Resume Examples & Samples

  • You will carry out proactive & reactive ready-for-business checks
  • You will be responsible for proactive & reactive real-time monitoring of processes, connections & trade flows
  • You will investigate user queries via database queries using raw SQL, log files and process interaction, e.g. order issues, flow breaks, booking issues
  • Your role will involve notifying the business unit of system issues or failures and carrying out subsequent incident management and problem management in-line with ITIL best practice
  • You will cover system break/fix and user recovery
  • You should escalate problems to level core development and engineering groups in a timely manner
  • When relevant you should notify Compliance in a timely manner of regulatory issues
  • Your role will involve liaison with the operations department and controllers where appropriate
  • You will work closely with regional counterparts to build and leverage tools and standardize monitoring procedures
  • You should build tooling to optimize day to day operations
  • Confident communicator comfortable working on trade floor directly with the business
  • Strong technical, analytical and problem solving skills with the ability to clearly present technology to a non-technical audience
  • Understanding of real-time distributed application architectures and experience with message-based protocols (particularly FIX)
  • Technical strengths would include the ability to demonstrate strong knowledge of UNIX / Linux and the ability to use UNIX / Linux utilities to parse log files and diagnose host issues
  • An understanding of JIRA
  • ITIL Foundation Qualification
  • Good understanding of SQL and shell scripting
  • Trading infrastructure and application support eg order management system either in house or vendor. Dealing with client order queries such as rejects, product data issues, exchange rejects and order manager / order router failures
  • Good business knowledge of Equities would include the ability to demonstrate an understanding of different instruments and how and where they trade. This would also include the ability to describe an order book and the different order types that can be used
55

Front Office Support Analyst Resume Examples & Samples

  • Primarily responsible to validate the Front Office applications and their market interfaces
  • Apart from validation, the position will perform UAT support/maintenance for non-production environments
  • Work as an individual contributor in Mumbai, working in coordination with the Front Office IT development team based in London and also interact with other IT team members in Mumbai and London
  • Seek continuous improvement, especially in terms of automation of standard manual checks
  • Experience of manual and automated testing of GUIs and system APIs
  • Experience of a scripting language (preferably Python)
  • XML
  • Good knowledge on the life cycle of different FX and IR products FX Spot, Outright, Swap. IR Swaps
  • Knowledge of different Market Phases ( Opening/Closing/Auction)
  • Knowledge of different type of Orders and their life-Cycle (Stop, limit, If Done, OCO, etc)
  • Knowledge of FIX Protocol
  • Knowledge of C#(Not Compulsory)
  • Knowledge of Python
56

Accounting / Office Support Admin Resume Examples & Samples

  • Requires a high school degree or equivalent and 1 to 3 years of experience in accounting or assigned functional area
  • Broad application of accounting and banking principles, procedures and practices
  • Proficient knowledge of assigned functional area
  • Intermediate spreadsheet, database and word processing skills
  • Strong attention to detail and analytical skills
57

Office Support & Administration Executive Assistant Resume Examples & Samples

  • Deliver effective communication and establish professional relationships with staff, external vendors and customers
  • Responsible for the planning and coordination of meetings involving staff, in-person or telephonic, including preparing and organizing all arrangements relating to the meeting location, materials, meals and conference call lines as needed. Create itinerary and document detail in Outlook
  • Effectively utilize travel and meeting policies and procedures to complete all aspects of travel (flights and transportation and hotel accommodations), both domestic and international, meeting arrangements
  • Successfully manage the day-to-day calendaring and domestic/international travel arrangements
  • Receive and manage incoming telephone calls/emails and requests in a timely matter. Will require the ability to resolve any routine to moderately complex inquiries and knowledge of when to escalate to the attention of the Executive
  • Coordinate semi-annual “All Team” meetings at corporate which includes ordering necessary supplies, video conference equipment set up for offsite attendees, consolidating PowerPoint presentation, scheduling of presenters and necessary refreshments. (100-250+ attendees)
  • Take meeting minutes and assist in tracking action items from meetings when requested
  • Process expense report(s)
  • Maintain distributions lists and organization chart(s)
  • Format and edit letters, reports and presentations and all other correspondence from draft state to final draft
  • Order office supplies including business cards for executive(s) as needed
  • Assist with department new hire set up: equipment ordering, office supplies, profile set up, onboarding meetings (travel profile, expense reports, Oracle set-up, education express, Amex card and mobile phone if required)
  • Act as a backup for other Executive Assistant’s as needed
  • 7+ years of executive-level administrative support experience required.Bachelor's Degree preferred but not required
  • Must show a history of being a self-starter in identifying ways to make an executive’s day more manageable, while maintaining positive relationships with other executive assistants and company staff
  • Ability to set priorities based upon criticality and importance within the department and as part of the company’s overall directive
  • Advanced level experience with MS Office, especially Outlook, Word, Excel and PowerPoint and managing busy executive schedule(s)
  • Effective written and verbal communication skills needed to work effectively across departments and external partners/vendors and customers
  • Confidentiality is a MUST
  • Extreme organizational and efficiency skills are critical; there will be urgent items to manage such as travel and scheduling changes
  • Hours for the role are ideally 8:00 AM to 5:00 PM but there is some flexibility *Being flexible to meet the day to day needs is very important. Some OT is required
  • Exceptional organization and prioritization skills
58

Coordinator, Office Support Resume Examples & Samples

  • Advises chairperson, director or dean on appointments, policies, procedures, deadlines for promotion, retention and tenure issues. Handles confidential material related to faculty searches. Coordinates activities of the same with their research office, laboratory, teaching, and administrative obligations
  • Responsible for department personnel administration and related budget matters, personnel planning and forecasting, and hiring and firing of clerical/administrative staff. Supervises clerical/administrative staff including delegation of assignments and work loads and problem solving
  • Oversees operations of a central office in terms of directing assignments of department staff. Handles confidential information such as files, records, and correspondence. Coordinates meetings and appointments for key department personnel and faculty
  • Acts as a liaison between the department and other offices and agencies both on and off campus
  • Prepares special reports when needed by either department or university administration
  • Assists with yearly budget preparation and recommends increases for staff members
  • Reviews and edits research grant proposals by faculty to improve organization, grammar, clarity, etc. Coordinates assembly of materials prior to submission
  • Acts as a resource for faculty and staff regarding matters related to and concerning university policy and procedures
59

Project Office Support Resume Examples & Samples

  • Project administration process – support project managers
  • Project reporting coordination - preparation, consolidation and distribution
  • Account user management
  • Time sheet management/Labor claiming
  • Documentation of business process/procedures as project standards
  • Business processes administration - preparing documents for internal and external audit
  • Finance reporting
  • Support the off-shore team members to ensure quality deliverables in timely manner
  • Other responsibilities related to the job directly ask by the supervisor
  • Good knowledge of English and Czech
  • Ability to work as Project Office Support
  • No additional expertise needed
60

Office Support & Administration Assistant Resume Examples & Samples

  • Responds to routine requests for information and refers more complex requests to appropriate staff member
  • May utilize automated systems to access information and generate standard or ad hoc reports
  • Drafts and types routine letters and memoranda from specific instructions
  • May assist in new employee on – boarding including securing workstations, equipment, office supplies, access authorizations, and business services
  • Prepares presentations from specific instructions
  • Applies job skills and company policies and procedures to complete a variety of tasks
61

Office Support Team Leader Resume Examples & Samples

  • At least one year of experience providing leadership and direction to a successful high-performing team
  • Demonstrated ability in coaching, mentoring, developing and supporting team members
  • Demonstrated proficiency in the use of Microsoft Word and Excel (version 2010 or newer)
  • Proven ability to use multiple computer applications simultaneously; and
  • Demonstrated proficiency in the following competency areas
62

Office Support & Administration Assistant Senior Resume Examples & Samples

  • Minimum 3 years of administrative experience supporting a team in a fast-paced, high-tech environment
  • Outstanding communication and interpersonal skills with the ability to interact with all levels of management
  • Proven mastery of Office applications, including Word, Excel, PowerPoint and Outlook
  • Strong organizational and prioritization skills with the capability to perform seamlessly & professionally
  • Detail oriented, able to think and work independently with little direction
  • Accredited degree
63

Office Support Associate Resume Examples & Samples

  • Practicing the 3 meter Attitude
  • Following the “One Best Way” standards of practice
  • Print and sort documents on a regular basis
  • Distribute in-store material and reports
  • Perform routine, maintenance tasks supporting the store
  • Utilize BPM to validate and answer requests from GSS
  • Utilize Webforms to submit simple requests
  • Review daily reports and action as needed
  • Review the daily Scanning Exception Report from POS system, narrow the outstanding items based on OBW such as Temporary Items Added, Department Hand keys and Hand Keyed NOF (Not on File)/Local items UPCs and follow up with the CSM, Department Manager or CEM to resolve the issues
  • Ability to compute rate, ratio and percent
  • Ability to understand to the meaning of written or printed matter and to record information by inscribing characters or symbols. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions
  • The Associate is regularly required to sit, walk, or stand
  • The Associate must regularly lift and/or move up to 9kg (20 lbs) and occasionally lift and/or move up to 18kg (40lbs.)
  • The Associate will be involved in frequent repetitive hand actions
  • The Associate will be required to have sufficient co-ordination (i.e. placing and screwing in small washer on bolt, picking up a paper clip, etc...)
  • Job Title:* Office Support Associate
  • Req ID:* 741522BR
  • Canadian Cities:* New Westminster
  • Store Location:* Uptown New West (6th and 6th)
  • Employment Type:* Full Time
64

Office Support Associate Resume Examples & Samples

  • Job Title:* Office Support Associate -Temporary Position
  • Req ID:* 753500BR
  • Province:* Saskatchewan
  • Canadian Cities:* Yorkton
  • Store Location:* Hamilton Road & Palliser Way
65

Office Support Associate Resume Examples & Samples

  • Req ID:* 747657BR
  • Province:* Quebec
  • Canadian Cities:* Montreal
  • Store Location:* 3820 boul cote vertu
66

Office Support Lead Resume Examples & Samples

  • Qualifications in Business Administration or equivalent
  • Significant administrative experience
  • Experience leading and coaching a team
  • Experience coordinating travel arrangements both domestically and internationally
  • A genuine desire to assist and facilitate the efficient and smooth operation of an office
  • Advanced working knowledge of Microsoft Office, Outlook and Visio applications
  • A positive outlook and the resilience and flexibility to thrive in a dynamic, changing business
67

Customer Service / Office Support Resume Examples & Samples

  • Delivering exceptional customer service through receiving and processing orders accurately and in a timely fashion
  • Demonstrate basic knowledge of products and pricing
  • Addressing and taking initiative in following up on customer inquiries
  • Maintain statuses on assigned customer open order reports
  • Continually determine job urgency and priorities to satisfy customer requirements, escalating issues to management as required
  • Adhere to company policies, procedures and system documentation
  • Work closely with team members to ensure completion of daily tasks
  • Basic Qualifications
  • A drive for excellence in customer service
  • Proficiency with Microsoft Office Suite software as well as an ability and willingness to learn proprietary software quickly
  • Professional demeanor and strong work ethic. Superior time management, detailoriented, and strong organizational skills. Bachelor’s degree or actively pursuing a Bachelor’s degree is preferred
68

Data Entry / Office Support Resume Examples & Samples

  • Handle incoming calls
  • Provide technicians with required parts
  • Process incoming freight and part shipments
  • Interact with vendors to order and return parts
  • Process parts back to vendors
  • Follow-up on delayed parts shipments
  • Perform cycle counts of inventory
  • Assist with the distribution of new merchandise inventory
69

Back-office Support PTO Operations Resume Examples & Samples

  • Must be able to read, write, understand and follow work instructions in English and French in a safe, accurate and timely manner
  • Candidates must be proficient in using various type of computer software (Word, Excel, PowerPoint, Outlook etc.)
  • A solid understanding of MS Office
  • Oracle applications would also be an asset
  • Proven ability to efficiently handle multiple projects in a fast-paced, highly professional environment
  • Demonstrates excellent verbal and written communication skills including grammar and composition
  • Ability to work well with others & independently
  • Proven time management skills and a strong attention to detail
  • Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies
  • Successfully passing a criminal background check before his/her first day of employment
  • Must have and maintain a clean and valid driver’s license
  • Extended hours and shiftwork may be required from time to time
70

Office Support Resume Examples & Samples

  • Proficiency with the Microsoft Office Suite to include Word, Outlook and Excel required
  • Experience with data entry required
  • Experience Creating/Editing Spreadsheets required
  • A high school diploma preferred
71

Cib-middle Office Support Resume Examples & Samples

  • Pre-execution controls
  • Perform daily reconciliations
  • Understand products valuations
  • Market data maintenance
  • Detail and control oriented
  • Attentiveness to detail
  • Able to interact with different teams
  • Excellent command of spoken and written English is a must
  • Excellent attitude and team player skills
72

Global Project Management Office Support Resume Examples & Samples

  • Support the PMO lead on supply chain process and governance for portfolio management. Lead cross functional and cross regional teams to drive processes and structure aimed at efficiency, simplification and business needs. Leadership and project and portfolio management skills are key for success
  • Lead ESR (Enhanced Service Request) process & governance
  • First level university degree or equivalent experience; may have advanced university degree
  • Typically 1-4 years of experience (preferable in supply chain function, project management)
  • Strong self-motivation
  • Extensive knowledge of Excel, PowerPoint
  • QlikView and SharePoint knowledge is a plus
  • Very strong written and verbal communication and presentation skills
  • Mastery in English
  • German is a plus
  • Demonstrated team and project management skills
73

Senior Analyst, Front Office Support Resume Examples & Samples

  • Serve as the primary day to day support for Portfolio Managers
  • Daily review of positions, market values and cash to validate accuracy. Investigate any inaccuracies identified and their impact on Portfolio Managers, and coordinate directly with Reconciliation team to resolve
  • Monitor trades originated by the Front Office to ensure timely matching, confirmation and reporting. Work with Trade Settlements team to address any trade discrepancies uncovered during the matching process
  • Serve as the liaison between the portfolio management and outsourced teams to resolve any data or processing issues
  • Ensure the timely and accurate setup of new accounts on investment management systems coordinating with the New Account Opening team
  • Work as part of a global team with members based in London, Chicago, Hong Kong and India
  • Knowledge of securities markets and Portfolio Management
  • Proven understanding of the trading and settlement life cycle for equities, fixed income, futures and FX
  • Understanding of corporate actions
  • Experience with Bloomberg, FxAll and key NT Systems (e.g. Charles River, Eagle, Blackrock Aladdin) beneficial
  • Good Process and procedure development skills
  • 3-5 years of relevant experience in investment management industry and/or investment operations role. MBA /CFA, or working to achieve, preferred
74

Office Support Resume Examples & Samples

  • Possess accurate typing and 10-key skills
  • Proficiency with the Microsoft Office Suite to include Word, Outlook and Excel
  • Experience Creating/Editing Spreadsheets
75

Project Management Office Support Resume Examples & Samples

  • Undertake administrative duties such as email and letter writing
  • Engage with educational establishments to arrange surveys
  • Support the Survey Coordinator in communicating with Field Surveyors
  • Collect data relating to key performance indicators to support the PMO Manager
  • Excellent use of English language
  • Good letter and email writing abilities
  • Excellent phone communication skills
  • Ability to establish a good working relationship with clients and colleagues
  • IT literacy and comfort using Microsoft software
  • Self motivated and able to work without supervision
  • Ability to prioritise and work to deadlines
  • Ability to demonstrate flexible approach to work
  • Experience of having worked in a PMO environment
  • Experience in private and local authority sectors
  • Understanding of the property sector in particular building surveys
  • The business is a fast emerging major player in the property and infrastructure consultancy markets, capable of challenging the ‘status quo’ and delivering outstanding client facing results
  • There are strong career opportunities across the Capita group nationwide and overseas, with a strategy of secondment and resource sharing to enable maximum opportunity for individuals
  • The culture is one of promotion according to talent and impact, not time served in the business. Ambition is expected and rewarded
  • The company invests heavily in its people, recognising that its staff members are its most valuable asset. Individual training plans and accelerated schemes foster an environment of continual personal development
76

Assistant VP MBS Middle Office Support Resume Examples & Samples

  • Allocate all tba’s during allocation cycle
  • Handle all give-ups, trade assignments and pair-offs
  • Process all pool changes
  • Monitor MBSCC terminal
  • Handle tba and pool netting processes
  • Confirm all Mortgage Desk’s trades with counterparties and brokers; TBA’s, Pools, CMO’s and US Treasuries
  • Support growing MBS sales desk consisting of heavy interaction with customer accounts and facilitating the allocation of money manager sub-accounts for client type trading
  • Primary liaison between trading desks, sales desks, P/L, MBS allocations Dept., settlements & broker/dealer community
  • Monitor/maintain new client counterparty set-up
  • Reconcile end of day trading activity and positions within various in-house systems
  • Assist back–office settlements group in researching DK’s on all MBS/CMO trades
  • MBS Expert experience
  • Ability to work well under pressure/heavy trading desk interaction
  • Excellent attention to Detail
  • 1 year of MBS Support Expertise
  • Series 7 is a plus
  • Working knowledge of Bloomberg, Oasys Alert Impact/ICI and MBS/CMO securities experience
77

Small Caps Back Office Support Internship Resume Examples & Samples

  • Support the overall activity of the team, mainly composed by senior relationship managers
  • Support the targeting activity through dedicated data bases and analyze target companies (i.e. sector, financials, shareholders)
  • Prepare pitch material used in meetings with companies, advisors and stakeholders
  • Support the delivery of investor conferences
  • Degree in Economics, Management or Business Administration
  • Basic knowledge of accounting and financial analysis
  • Good in both written and spoken English
  • Good knowledge of Microsoft Office (Power Point, Excel, Word)
  • Precision and analytical thinking
  • Team working attitude
  • Flexibility and willingness
78

Office Support Resume Examples & Samples

  • Ensure excellent and professional client service at all times
  • Lead in coordinating meeting rooms and events
  • Ability to train team members on responsibilities and tasks associated with the position
  • Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
  • Undertake general waiting and service duties of food and beverages
  • Follow hygienic food and beverage handling procedures
  • Provide general assistance in cleaning kitchen and function areas, as directed
  • Manage conference/hospitality calendar, greet clients and guests
  • Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
  • Flip chart, white boards and cork board set-up and assembly
  • Food preparation set-up & break down for client meetings, parties & company events
  • Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc
  • Loading dishwasher with items used by the client personnel
  • Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries
  • Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)
  • May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required
  • Requires high school diploma or GED
  • 1-2 years of related hospitality and office experience is preferred
  • May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy
79

Receptionist / Office Support Resume Examples & Samples

  • Greet Guests, check ID’s, and provide badges for both classified and unclassified meetings
  • Answer incoming calls to central phone lines
  • Process incoming and outgoing packages
  • Schedule meetings in coordination with meeting organizer; order food
  • Inventory, order and stock office supplies
  • Reconcile invoices
  • Coordinate resolution of facility issues/repairs
  • Provide general office support as needed
  • Qualified candidate must hold a current TS/SCI security clearance
  • 5-7 years of related experience in a government contracting environment
  • Strong commitment to continuous learning
  • Excellent interpersonal skills and the ability to work in a team environment
  • Ability to lift up to 25lbs is required
  • Must be willing to work from 8am to 5pm, Monday through Friday
80

Student Trainee Administration & Office Support Nte Sa Resume Examples & Samples

  • 464311000
  • Ability to operate a personal computer to prepare and edit documents and databases. A qualified typist is not required
  • Ability to perform a variety of administrative operations involved in answering telephones and filing and retrieving documents
81

Rivers District Office Support Resume Examples & Samples

  • Proficient use of Microsoft Word, Excel, and Outlook
  • Ability to manage multiple on-going projects at one time
  • Ability to communicate effectively in writing and orally
  • Knowledge of Department's NaturE billing system
  • Experience in developing maps with ARC Map/GIS Software
  • Familiar with legal contracts
  • Experienced in customer service
  • Post high school business training, technical college degree or higher
  • 2 years' experience in a senior clerical position requiring expertise in the use of MS Word, Outlook, Excel
82

Office Support Resume Examples & Samples

  • Answer and transfer incoming calls for the Service Office, Customer Support Center and eCommerce
  • Implement procedures for Safety and Security at front desk for all visitors and IKEA coworkers
  • Provide postal service and prepares interoffice mail
  • Provide/maintain supplies for conference/huddle rooms
  • Assist with meeting needs i.e. catering, purchase furniture/office supplies for common areas of the building
  • Create photos and IDs for coworkers
  • Assume responsibility for other tasks and projects as assigned
  • Computer knowledge - MS Word, Outlook, Photoshop, Excel
  • Knowledge of switchboard
  • Fluent in English - written and verbal
  • Be able to support others
  • Help to contribute to the IKEA Culture, diversity and consistently be a good example and team player
83

Back Office Support Technician Resume Examples & Samples

  • Ticket Master to reassign daily SN ticket/Enhancements/Defects
  • Complete SN ticket/enhancements/defects/story task within SLA
  • Daily Lockbox processing on US business day
  • Daily email monitoring on Closed Opportunity without order and fix it asap
  • Monthly Sprint Story Tasks on configuration
84

Customer Care Back Office Support, Italy Resume Examples & Samples

  • Provide 3rd level Customer Support via Ticketsytem
  • Maintain Knowledge Content e.g. Standard texts, FAQ´s and Articles in order to support the customer service quality results of our outsourcing partner
  • Update customer face documents e.g. Helpcenter
  • Provide translation (English to Italian) for all customer facing and internal documents
  • Create/update Training material for existing/new features and products
  • Identify the levers for our business, derive recommendations for action and drive changes
  • You can roll up your sleeves, dig in and get the job done
  • 3 years of experience in Customer Care
  • Fluency in Italian and English (verbal and written)
  • Good verbal and written communication skills in German (B1 Level)
  • Demonstrated ability to identify process performance opportunities and develop and implement action plans to improve process performanc
  • Flexible, proactive, positive and with “can-do” attitude
  • Ability to pay attention to details keeping the overall picture as main focus
  • Good time management and organizational skills
  • Ability to perform to expectations in a fast paced and changing environment
  • Must be a team player who is self-motivated, has a sense of urgency and has the ability to multi-task
  • Solid understanding of operational processes such as Knowledge Management and Quality Assurance, etc
85

Student Trainee Office Support Resume Examples & Samples

  • Types a wide variety of materials involving different forms, formats, arrangements, preparation, and processing procedures
  • Operates a personal computer or computer terminal with varied keyboard procedures
  • Develops correspondence from brief instructions as to content or by adapting previously prepared material
  • Compiles data for preparation and typing of assigned reports
  • Maintains file directives, administrative and/or technical guides/references, and office materials or publications
  • Incorporates revisions and revises features according to procedures for appropriate materials
  • Makes cross-references and uses subject-matter files of simple numerical methods
  • Reviews incoming correspondence. reports and requisitions and makes appropriate distribution after determining suspense requirements
  • Maintains suspense system to monitor and control timely input/completion
  • Reports problems of meeting suspense requirements and where delegated, request extensions or advises of delays
  • Receives visitors and telephone callers
  • Refers to requested person or function or determines the person appropriate to handle the contact
  • Provides readily known or available nontechnical information
  • Takes and refers messages
  • Strong: This category will be used for those candidates who meet many of the criteria described above for the ideal candidate
  • All applicants: Official or unofficial transcripts and enrollment verification for high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate with their application. If you provide an unofficial transcript at the time of application and you are selected, you will be asked for official versions prior to appointment
86

Student Trainee Administrator & Office Support Resume Examples & Samples

  • Your transcripts
  • Additional required documents (see Required Documents section below)
  • Eligible: This category will be used for those candidates who meet the minimum qualifications of the position
  • Applicants claiming Veterans Preference or Military Spouse preference (MSP): to verify your preference claim you MUST submit supporting documents with your application package
87

Intern Office Support Resume Examples & Samples

  • Must be actively pursuing Undergraduate level course study in Electrical (Computer) Engineering
  • Course work must include Physics, Electrical theory, Circuit theory, Digital Circuits, Computer Science
  • Candidate should demonstrate hands-on lab experience, preferably in the Electronics field
  • Candidate should demonstrate hands-on experience operating test equipment including Oscilloscope, Voltage Meter, Ohm Meter, Microscope
  • Understanding of Digital Design concepts required
  • Working knowledge Microsoft Office suite including Word, Power Point, Excel Required
  • Solid communication and interpersonal skills required
  • Schematic Entry Skills a plus
  • C Programming Skills a plus
  • Matlab/Python scripting skills a plus
88

Office Support & Administration Assistant Senior Resume Examples & Samples

  • Minimum 3 years of administrative experience supporting a team in a fast-paced, multinational, high-tech environment
  • Outstanding communication and interpersonal skills with the ability to interact with all levels of management and individuals both in English and Spanish through multiple channels
  • Analytical skills, ability to work with data
  • Occupational Health & Safety knowledge is a plus
  • Knowledge of the Free Trade Zone regime policies in Costa Rica is a plus
  • Knowledge of Finance and Accounting principles and practices is a plus
  • Experience in management of outsourced staff is a plus
89

Intern Office Support Resume Examples & Samples

  • Perform research and experiement to create new product features as directed
  • Follow full Software Development process - including documentation, testing, etc
  • Presenting progress periodically and final work to engineering team and technical committee
90

Student Trainee Administrative & Office Support Pathways Internship Resume Examples & Samples

  • Knowledge of Basic Office Automation Duties
  • Ideal Candidate: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position
  • Strong Candidate: Candidates in this category possess good skills and experience above the minimum requirements for the announced position
  • Eligible Candidate: This category will be used for those candidates who meet the minimum qualifications of the position
91

Accounting Clerk / Office Support Specs Resume Examples & Samples

  • Maintains payment card (P-Card) system transactions
  • Coordinates subsistence and resident savings and banking accounting including calculations of funds that are due collection of funds, data entry, bank deposits, fund disbursement, account maintenance, and account reconciliation
  • Assists in the hiring process by placing newspaper ads, posting openings with Department of Labor (DOL) and other local workforce agencies. Ensures completeness of applications and schedules interviews as needed. Conducts reference and background checks as required by contracts after a job offer is made
  • Receives, opens and dates stamp incoming mail. Distributes mail within one hour of receipt so that time-limited documents can be acted upon immediately
92

Intern Office Support Resume Examples & Samples

  • Breadboard construction and testing, data collection and analysis, and report generation
  • Supervised part design and drawing creation using CREO CAD system
  • Execute basic calculations and tolerance analysis for components and subsystems
  • Recommend components and materials for selection
  • Completion of a minimum of 2 years of mechanical engineering coursework is preferred
  • Previous interships preferred, but not mandatory
  • Ability to work at the facility location
93

Student Trainee Administrative & Office Support Office Automation Pathways Internship Resume Examples & Samples

  • Fax the completed OPM Form 1203-FX, along with your required and supporting documents, to 1-478-757-3144. Your OPM Form 1203-FX will serve as a cover page for your fax transmission
  • Ideal: This category will be used for those candidates who meet the definition of an ideal candidate as described above. Criteria include related major, grade point average, related coursework, participation in extra-curricular activities related to the target occupation, and related academic, paid, or volunteer experiences
  • If you are currently serving on active duty: You MUST submit a certification from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date you apply to this opportunity. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment. More information about Veteran's Preference is located on the Feds Hire Vets website. Please upload veteran's documents under the appropriate category
94

Office Support Assistant Oa Resume Examples & Samples

  • Complete Assessment Questionnaire. View Occupational Questionnaire
  • Other supporting documentation as required. Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit
  • Financial Management Support
  • Supply/Procurement Support
95

Student Trainee Administration & Office Support Nte Mm Resume Examples & Samples

  • 465809200
  • Knowledge of formats, spelling, grammar, punctuation, and format to type a variety of material neatly and accurately to prepare correspondence and other documents
  • Ability to tactfully and effectively communicate with individuals within and outside of the office
96

Intern Office Support Resume Examples & Samples

  • Assist in the design and development of joint solutions with Zebra and its global partners
  • Development of proof of concepts and test applications for Zebra mobile computers
  • Assist in the compatible and validation testing of 3rd party applications on Zebra mobile computers
  • Provide troubleshooting help and reproduction of partner application issues
  • Ability to multitask and manage multiple projects concurrently
  • Self-motivated, resourceful, and able to work independently
  • Detail oriented, organized, and possessing strong interpersonal written and verbal communication skills
  • Ability to adapt to rapidly changing priorities
  • Experience with at least one of the following languages C, C++, C#, Java, HTML5, PHP, SQL
  • Mobile development experience a plus (Android, iOS, Windows Mobile, Windows CE)
  • Experience with client and server web development a plus
  • Basic knowledge in wired/wireless networking
  • Keen awareness of smartphone and technology trends
97

Vie-sales Front Office Support Resume Examples & Samples

  • 1/ Pre phase – collect & organize inputs / recommendations from Business Unitss and Corporate (Global Supply Chain / Quality / Legal /...) to support GAMs to perform robust win/win contract (scope 20 GSO champion)
  • 2/ Post phase - connect with countries to prepare all business insights either for recovery business lost But also for catching-up potential (to be identified) in each major customer locations
  • 3/ Manage kick off / regular business review with concerned countries (customer + SE) ensure the move described in contracts
  • 4/ Manage Request For Quotation (RFQ) with strong connection with Line of Business to optimize our proposal, with the necessity to track on monthly basis global performance: business commitment & trend, supply performance, portfolio changes
  • 5/ Work with “global pricing VP” and GAM for pricing proposal to RFQ in progress
98

Intern Office Support Resume Examples & Samples

  • Design, code, debug, and test firmware modifications in a quality manner consistent with company and departmental standards and procedures
  • Document designs and code or update preexisting documentation, as appropriate, with context, data flow and/or state diagrams, structure and flow charts, pseudocode, and source statement commentary
  • Test designs or code under specified and/or reasonable conditions under which it may operate
  • Work with engineers in Firmware, Electrical and Mechanical teams to test and debug features and improvements
  • Keep abreast of developments in the field of software languages, techniques, and methods
  • Investigate problems and recommend solutions. Implement any required corrective action
  • Advise and assist developers in the design or modification of firmware
  • Accurately estimate time to complete tasks. Upon accepting the estimates of others, complete the task to schedule in a timely manner
  • Pursuing a degree in Computer Engineering, Computer Science, Electrical Engineering or related fields
  • Interest and knowledge of embedded software development is highly desired
  • Must be proficient in C, C++ preferred, and have experience with Microsoft Office products
  • Familiarity with various communication protocols, various processors, inter process communication protocols
  • Skills in OOD, Design Patterns, structured design, design documentation, debugging techniques are desired
  • Familiarity with flowcharting concepts desired
99

Director s Office Support Resume Examples & Samples

  • Research and analyze subject matters; gather, organize, and compile information; draft correspondence for Medicaid Deputy Directors
  • Provide regular updates regarding administrative project status
  • Assist with development and implementation of administrative processes and procedures
  • Review and edit correspondence for accuracy and completeness
  • Receive monthly/annual/ad hoc reports from Medicaid section chiefs (relating to state law, federal law, legislative acts, executive orders, policy statements, budgets, citizen/advisory groups, and special reports); examine, compile, summarize, and prepare for submission to the Deputies
  • Answer and screen calls/correspondence related to sensitive and confidential matters and determine appropriate action to be taken
  • Perform and supervise administrative support activities such as maintaining files and central records, printing and duplicating services, security, ordering supplies and equipment, and preparation of travel and personnel forms while adhering to protocol
  • Monitor Deputy Director calendars and adjust as necessary to address conflicts, scheduling at Deputy's request in coordination with assigned business owner; print calendars and prepare Deputies for the day
  • Conduct and/or supervise special projects, such as tracking staff assignments and follow up by the due date to compile responses for the Deputy Director, etc
  • Back up other Director's Office operational functions as needed (ex. parking validation back-up, etc.)
  • Understand Outlook calendar and LDH internal departmental and external state government organization structure and personnel
  • Coordinate annual training for Deputies by reminding them of deadlines via Outlook calendar
  • Coordinate travel logistics for Deputy Directors and others as assigned by Medicaid Director's Office staff
  • Prepares confidential Human Resource documents as requested by the deputies and serves as the HR liaison
  • Enter help desk tickets for Deputy Directors and serve as IT liaison
  • Schedule appointments and meetings, including both internal and large-scale cross-divisional meetings
  • Inform all attending parties of the date, time, location, and objective of all meetings
  • Ensure dates and times of meetings do not conflict with other appointments and that calendar in Outlook is updated at all times
  • Collect, prepare, and assemble appropriate materials for attendees prior to meetings
  • Ensure appropriate equipment is available for the scheduled meeting and is set-up and working prior to the meeting start time (projector, laptop, phone, etc.)
  • Take meeting notes as requested; document action items and follow-up for completion; share action item status updates with appropriate staff
  • Establish and maintains cordial, effective working relationships with contractors, stakeholders, internal departmental staff, and external agency staff
  • Collaborate on team projects, providing back‐up support for co‐workers when appropriate and actively supporting group goals
  • Other duties as assigned from Deputies and Director's Office supervisors
  • Associate's degree or 3 years of professional work experience in lieu of degree
  • Excellent analytical skills, effective organizational and time management skills
  • Great attention to detail and follow‐up and excellent verbal/written communications skills
  • Proficient working knowledge of the following programs and equipment is required
  • Bachelor's degree or 6 years of professional work experience in lieu of degree
  • Advanced degree
  • Minimum 2 years of professional work experience as an executive assistant
  • Professional experience in healthcare field, Medicaid program support, or other federal/state health care programs
  • Experience with Microsoft Office applications, including OneNote, SharePoint, Visio, and/or PowerPoint
100

Service Management Office Support Resume Examples & Samples

  • Minimum of two (2) years college or vocational training related to function, plus eight (8) years direct experience, or any equivalent combination of education/experience for a total of ten (10) years
  • Demonstrated abilities in leadership competencies, sound project management skills, and strong customer interaction skills
  • Demonstrated ability to successfully work with others at Director and above level both internally and externally
101

Administrative Office Support Resume Examples & Samples

  • Review, reconcile and match documents, postings and /or statements for correct entry
  • Compile and maintain financial records such as journals, ledgers, invoices
  • Make all entries as required in proper software application
  • Operate computers programmed with accounting software to record, store, and analyze information
  • Research variances, errors or anomalies in work product, escalating to management if significant
  • Comply with federal, state, and company policies, procedures, and regulations
  • Prepare reports for management review as directed
  • Maintain thorough electronic documentation
  • High School Diploma or GED equivalent required, Bachelor’s degree preferred
  • One year of functional accounting experience
  • Able to work in team environment
  • Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
102

Project Management Office Support Resume Examples & Samples

  • Support of Head PMO in coordination, documentation and monitoring of project
  • Business requirement definition support
  • Administrative tasks like meeting administration, minutes etc
  • AD/AO level
  • Good technical understanding of processes
  • Fast learner and good ability to adapt to new environment
  • Pro-active and self-driven
  • Familiar with UBS processes
  • Open cultural mindset
103

Administrative / Office Support Resume Examples & Samples

  • Receptionist responsibilities
  • Handling incoming, outgoing, and express mail
  • Monitoring all office machines and services
  • Distributing and filing reports
  • Distributing monthly invoices
  • Records retrieval, return, and storage
  • Accounting responsibilities based upon demonstrated skills and abilities
104

Office Support Resume Examples & Samples

  • Runs high volume copy machines and performs binding and finishing work
  • Operate high volume scanners
  • Delivers completed jobs to pre-determined customer locations within and outside of the site
  • Maintains daily meter and service logs
  • Performs duties related to the shipping and/or receiving of materials
  • Uses all copier equipment, calculator, fax machine, postage meter and some PC
  • Some related copy job experience is preferred
105

Sales Assistant / Sales Office Support Resume Examples & Samples

  • Develops maps for account executives by using the appropriate software to plot locations of media products and demographic information
  • Runs various reports to monitor sign postings, take downs and proofs of performance
  • Communicates with the appropriate CCOA office to receive demographic information
  • Utilizes Fast Pitch software, Excel, PowerPoint and other appropriate software to complete proposals
  • May check and confirm arrival of board materials
  • 2-3 years of experience in sales with increasing levels of responsibility
  • Strong organizational / time management skills, and be detail oriented
  • Able to complete required math calculations (e.g, multiply, divide, rate, ratio, percent, produce / interpret bar graphs)
  • Competent in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)
106

Corporate Administrator Office Support Resume Examples & Samples

  • Ensure the smooth running of the Melbourne office
  • Monitor and maintain all meeting rooms, equipment and supplies in the Melbourne office
  • Provide Reception cover
  • Provide Backup to the mailroom
  • Assist with Staff Travel bookings
  • Provide administrative assistance to the Corporate Administration, Procurement and Facilities teams
  • Be punctual and have excellent time management skills
  • Have excellent communication skills, written and verbal
  • Have a friendly and helpful manner at all times
  • Understand the importance of being the first point of contact at AIG Australia
  • Demonstrate professional integrity at all timesBe self motivated to work alone if a task is allocated away from the team environment
  • Build and maintain good relationships with all types of personalities, being AIG personnel, clients, brokers, sponsors, general public
  • Remain calm and demonstrate good conflict management and resolutions skills where appropriate
  • Demonstrate efficient organizational skills
  • Demonstrate an ability to learn quickly and implement the function into day to day activity
  • Be able to demonstrate an ability to adhere to policy and procedures
  • Be interested in continual improvement, and be able to identify opportunities for operational, efficiency and service oriented progress
  • Maintain a strong focus on attention to detail to ensure quality is always delivered
  • Be computer literate with intermediate word, excel and keyboard skills
  • Be self motivated and develop to improve personal skills and knowledge of AIG Australia
  • Possess a good understanding of the roles and responsibility of AIG Australia and the role it plays in the community
  • Possess an understanding of the insurance industry and the types of varieties in the market
107

Office Support Resume Examples & Samples

  • Current or recent student preferred
  • Nutrition background required
  • Some data entry skills
108

PA Office Support Rep Resume Examples & Samples

  • Responsible for the timely receipt, review and assignment of all incoming physician reviewer referrals and appeals to ensure that NCQA, URAC, CMS, DOH, DOL and state specific regulatory compliance standards are met. (40%)
  • Responsible for the timely and efficient management of the physician peer to peer telephone line, including follow up with providers and provider office staffs to clarify and request information and provide follow up as necessary.The management of the peer to peer telephone lines includes
  • The timely, accurate assignment of requests to internal physician reviewers/medical directors
  • The timely, accurate entry of requests into the database for reporting purposes (20%)
  • Responsible to efficiently coordinate the clinical review process with contracted external review companies in accordance with all regulatory guidelines. This includes
  • The submission and receipt of clinical information
  • Effective communication with the external review liaison to address questions or issues
  • The efficient and accurate recording of all case information submitted for external review (20%)
  • Responsible for the timely sorting and filing of all required case information. (10%)
  • Responsible for data entry, maintenance and integrity of all databases. (10%)
  • Other duties as assigned or requested
  • Experience in navigating managed care system
  • Certification or equivalent training in Word Processing, Database Management or Medical Terminology
  • Ability to multi task and perform in a fast paced, and often intense environment
  • Be enthusiastic, innovative and flexible
  • Ability to make decisions that are consistently accurate
  • Proficient in navigating through Highmark systems
  • Team player that possesses strong analytical and organizational skill
  • The ability to prioritize work demands and meet deadlines
  • Excellent computer and software knowledge and skills
  • The incumbent must be able to function interact with all members of the health care team, both internal and external
  • This incumbent requires the willingness and ability to report to work on a regular and timely basis and may require working irregular hours, holidays, and/or weekends
  • Ability to analyze data, measure outcomes and develop action plans
109

Office Support Assistant Resume Examples & Samples

  • Temporary Duty Travel (TDY) - 5%
  • Skill in Administrative Functions
  • Skill in Analytical Reasoning and Problem Solving
  • Ability to Use of Automated Systems
  • Ability to Use Automated Financial Management System
110

Office Support Assistant Resume Examples & Samples

  • Knowledge of the Organization
  • Skill in Communication and Customer Service
  • Ability to Provide Administrative Support
  • Ability to use an Automated Financial Management System
111

Office Support Specialists Resume Examples & Samples

  • Excellent customer service experience both written and verbal
  • Proficient in Microsoft office (Word, Excel, Access, Outlook and PowerPoint)
  • Effective communicator
  • Able to work efficiently in a professional team environment as well as independently
  • Confidence and ability to accomplish job functions with minimal supervision
  • Ability to support and maintain positive relationships with multiple customers
  • Skill in prioritizing multiple demands and projects with competing deadlines
  • Attach veteran documentation if you are asking for veteran points. To receive veteran preference points, you must attach appropriate documentation
112

Office Support Assistant Resume Examples & Samples

  • Correspondence, Files, and Reports: Draft correspondence, ensure proper grammar, and adherence to style requirements. Respond directly to incoming correspondence, as assigned, or route to the appropriate individual. File reports, correspondence, and other documents in accordance with established procedures
  • Special Projects: Assist with various special projects, some highly visible, including development of PowerPoint presentations and assembly of binders and folders for hearings, meetings, etc
  • Facility Services, Property, and Supply Administration: Assist in the purchase of office supplies and equipment. Assist with office moves and setting up office space for new employees, including assigning and issuing computers, telephones, cell phones, and office furniture. Assist with arranging telephone moves and repairs, as well as repairs of office equipment
  • Travel Support: Compile travel paperwork for officials and employees, and assist in arranging travel, including transportation and accommodations
  • Human Resources Administration: Assist with or perform timekeeper duties. Assist with leave audits. File and distribute copies of documents and forms in accordance with all federal, Department, and Division requirements
  • Procurement and Contracting: Assist with the processing and filing of contracts, Statements of Work, purchase order requests, purchase card requests, and approval of forms
  • Training Administration: Receive training forms and records and route to the appropriate party and file
  • Unit Reception, Telephone Support, and Notary Services: Greet visitors to the office; respond to telephone calls or refer to the proper individual, as appropriate
  • Calendar Management: Manage electronic calendars for attorneys and other senior staff
113

Office Support Trainee Resume Examples & Samples

  • Office Automation Support: Performs office automation (OA) duties requiring different approaches and methods from assignment to assignment. Chooses from a range of software applications, (e.g., word processing, graphics, spreadsheet, and project management), to perform OA functions. Manages electronic calendars for attorneys and other senior staff. Assists in producing a variety of reports, tracks actions, produces charts, creates specialized databases, or prepares presentation materials
  • Correspondence, Files, and Reports: Assists in drafting correspondence for the Section; ensures proper grammar and adherence to style requirements. Routes correspondence to the proper individual or responds directly, as assigned, and files copies in accordance with established procedures
  • Facility Services, Property, and Supply Administration: Assists in the purchase of office supplies and equipment. Assists with office moves, and setting up office space for new employees, including assignment and issuance of computers, telephones, cell phones, and office furniture. Assists with arranging telephone moves and repairs, as well as repairs of fax machines, copiers, and other equipment
  • Human Resources Administration: Files and distributes copies of documents and forms in accordance with federal regulations, Department and Section policies
  • Procurement and Contracting Administration: Assists with the processing and filing of contracts, Statements of Work, purchase order requests, purchase card requests, and approval of forms
  • Travel Support: Assists in making travel arrangements for Section staff, including securing accommodations, providing necessary information, direction and documents to the traveling staff
  • Unit Reception, Telephone Support, and Notary Services: Escorts visitors and vendors to the Unit or refers to the proper individual, as appropriate; responds to telephone calls to the Unit and/or refers to the proper individual, as appropriate
  • Special Projects: Assists the supervisor in carrying out various special projects required in the Section
114

Back-office Support Generalist Resume Examples & Samples

  • Maintain and monitor case management tickets according to SLA’s
  • Handle routine changes by processing paperwork, and inputting data into the system Forms that are incomplete or contain conflicting information will consult with SME or appropriate Manager
  • Answer incoming calls to the HR Shared Service center, trouble-shoot, research and resolve issues related to Retirement Benefits, payroll and benefit services
  • Monitor and respond to HRDirect Inbox
  • Update HRIS system (NGA myHR) with all data entry requests, focusing on efficiency and quality processing
  • Resolve (and document) simple to moderately complex issues submitted by employee via email, mail, and fax in a timely manner, and escalates more complex issues as appropriate
  • Assist on projects when assigned
  • High School Diploma required, college degree preferable but not required
  • Minimum of one (1) year of experience in a call center environment two (2) years of experience a plus
  • Call center experience involving technology (i.e. case management software, telephony, data entry experience)
  • Broad knowledge of HR policies and processes
  • Customer Focus Skills: Proposes ideas and alternatives to resolve issues, responds in a positive
  • Professional manner to questions; employs courtesy and tact in all customer exchanges
  • Demonstrates ability to handle high volume calls while meeting customer service level expectations
  • Written communication skills: demonstrated ability to correspond in a professional manner over email
115

Temporary Office Support Resume Examples & Samples

  • Sort and distribute incoming/outgoing mail. Mail is sorted and distributed throughout the facility on the time schedule provided
  • Scan all documents into internal imaging system
  • Work with labs to fulfill supply orders
  • Print, package and ship all forms printed internally
  • Receive, distribute and deliver all inbound mail
  • Ensure that inventory of supplies and forms are kept in stock at all times
  • One year related experience and/or training; OR
  • The requirements listed above are representation of the knowledge, skill, and/or ability required
116

Student Trainee Administrative & Office Support Internship Resume Examples & Samples

  • Business travel is up to 20% of the time
  • Knowledge of office automation systems
  • Skill in preparing or maintaining correspondence
  • Ability to plan or organize
  • Your resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position
  • Your responses to the questionnaire
  • Resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position
  • Applicants MUST include a copy of their unofficial transcripts and enrollment verification for high school, college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate with their application
  • If the position has an education requirement or you are qualifying based on a combination of education and experience or solely on education, you must submit your college transcripts with your application
  • If you are claiming Veterans Preference or Military Spouse preference (MSP), to verify your preference claim you MUST submit supporting documents with your application package. These documents may include, but are not limited to: for MSP claims, PCS orders and marriage certificate; for verification of Veteran Preference, DD214 (which indicates character of service) SF-15, VA Letter and/or Activation/Deactivation orders
  • If you are currently serving on active duty: You MUST submit a certification from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment. More information about Veteran's Preference is located on the Feds Hire Vets website. Please upload veteran's documents under the appropriate category
117

Internship Geneva Office Support Resume Examples & Samples

  • Reception Desk: Welcome internal and external clients and ensure that their logistic and support requests are taken care of before, during and after their stay
  • Event Management: Supporting the Geneva office Co-ordinator in planning, organizing and executing internal and client events and functions (e.g. obtaining detailed briefing on the event requirements, sourcing and booking venues, sourcing and booking catering and other supplies, sourcing and booking third party speakers, sourcing and booking third party entertainment, organizing gifts and giveaways) in any type of events
  • Support of our consultants, i.e. creation of PowerPoint presentations, organization of meetings or writing meeting minutes
  • Being responsible for various office tasks such as mailing, maintaining the office in a clean tidy
  • Ongoing studies in the field of facility management, hotel school or similar
  • Interested in working in an international environment
  • Flair for numbers and efficient working skills
  • Fluent in English and French, German or another language would be an advantage
  • Excellent skills in Microsoft Office
  • You are open-minded, responsible and team-orientated
118

Student & Administrative Office Support Resume Examples & Samples

  • Interfacing with prospective and current students to respond to general inquiries, supporting advisors with processing and filing student paperwork, and providing assistance with student outreach
  • Preparing travel authorizations and reimbursements for division faculty and staff and advising travelers on state, university and college regulations and requirements
  • Answering phones and directing calls at the front desk, processing and distributing mail, answering general program inquiries by email, phone and face-to-face
  • Assisting with data reporting
  • Managing the processing and recording of program applications and responding to general student inquiries about the admissions process and admission status
  • Assisting faculty and staff with general clerical duties including, but not limited to, copying, mailing, faxing and filing; and
  • Providing feedback on best practices in relation to customer service, as well as efficiency of tasks and developing forms and procedures as needed to accomplish duties listed above
  • Must have exceptional verbal and written communication skills and strong organizational abilities
  • Ability to interpret and apply policies, procedures, and guidelines
  • Ability to analyze and solve problems, effectively prioritize tasks, and work independently
  • Demonstrated experience in a customer service position; and
  • Demonstrated office experience
  • Familiarity with Ellucian Banner and PatriotWeb software; and
  • Priority will be given to candidates with experience in higher education, student interaction, and state policies
119

Office Support Assistant Resume Examples & Samples

  • Respond to requests of other departments in a timely manner
  • Develop and maintain a basic understanding of the overall department process and be able to clearly communicate same to customers or refer to proper department, when appropriate
  • Two (2) years of completed college coursework or relevant work experience
  • Possess general good judgment
  • Accepts responsibility, willing to assume additional duties/projects as they arise
  • Proven ability and desire to work with people of all personality types, both employees and customers, in a cooperative, courteous, professional and friendly spirit, maintaining emotional control at all times
  • Learn quickly, not be afraid to ask questions and take instruction constructively
  • Expects and accepts regular change
  • Able to work within tight deadlines and under extreme pressure
  • Correctly handle sensitive and confidential information
  • Excellent communication skills, including written, oral and in person
  • At least some basic experience using: Microsoft Word, Excel, Outlook and the internet
  • Regular and punctual attendance required
  • Good vision and hearing (corrected if necessary), able to sit for long hours and manual dexterity to include filing, reaching and bending
  • Demonstrated experience within the mortgage servicing industry. These candidates will be given particular priority, especially if the experience involves use of LPS/MSP/BKFS and FIS/Metavante software
  • Experience working with VA/HUD, FHLMC/FNMA, and private investor/insurer requirements
  • Proven experience as a self-starter, dependable and accurate in completing work tasks/responsibilities with strong attention to detail and organizational skills
  • The ability to speak additional languages beyond English; with particular priority given to Spanish-speakers
120

Front Office Support Analyst Resume Examples & Samples

  • Perform and automate daily morning system health checks
  • Perform continuous real-time monitoring of production systems
  • Act as a link between developers, traders and external brokers/exchanges, ensuring appropriate information flow when investigating problems relating to the production environment
  • Maintain technical/user documentation/twiki for new/existing systems
  • Gain a thorough understanding of the entire company’s trading, Order Management Systems (OMS), market data and static data systems and workflows
  • Identify opportunities for improving reliability through the use of technology
  • Preferably degree qualified professional with a major in Computer Science, or related technical discipline
  • Must have experience in the Financial Industry particularly around trading, market data, OMS, FIX protocol and other related systems - minimum three years
  • Preferably have an understanding of financial market, instruments, and market data across equities and derivatives
  • Must have the ability to communicate clearly and effectively with a range of technical and non-technical staff both internally, and will external brokers/counterparties
  • Must be able to work under pressure with changing priorities in a trading room environment
  • Experience supporting a trading room environment and working with closely with traders
  • Knowledge of the FIX protocol
  • Knowledge of Order Management Systems (OMS), and/or other exchange protocols
  • An understanding of different financial instruments including equities and derivatives
  • Experience working with market data
  • Experience working on the Linux operating system
  • Experience with Oracle PL/SQL or SQL
  • Technical skills in scripting, python, shell, VBA, C# and/or other programming languages
  • Experience working with market data vendors like Reuters or Bloomberg
  • A working knowledge of Tibco Rendezvous or other messaging middleware
121

Asset Wealth Management Alternative Investments Middle Office Support Analyst Resume Examples & Samples

  • Become a specialist in all aspects of our alternative investments platform including Hedge Fund subscriptions, redemptions, and transfers, Private Equity commitments and capital activity, document review, reconciliation oversight, and Client Reporting and Fulfillment
  • Manage relationships with hedge/private equity funds and fund administrators
  • Advanced Excel and Access skills
122

Office Support Assistant Oa Resume Examples & Samples

  • Temporary Duty Travel (TDY) is approximately 5%
  • KNOWLEDGE OF OFFICE AUTOMATION DUTIES
  • SKILL IN ADMINISTRATIVE FUNCTIONS
  • SKILL IN CUSTOMER SERVICE
  • ABILITY TO COMMUNICATE ORALLY & IN WRITING
  • ABILITY TO WORK IN A TEAM ENVIRONMENT
123

Office Support Assistant Office Automation Resume Examples & Samples

  • 469372300
  • Occasional travel for training purposes
  • Knowledge of clerical and administrative procedures of a health care facility
  • Skill in providing administrative and clerical support services
  • Skill in office automation
124

Office Support Assistant Resume Examples & Samples

  • High school diploma and one year of related experience, or equivalent
  • Experience working with Kentucky Adult Education Reporting System (KAERS)
  • Comprehensive knowledge relating to the CASAS, TABE Online, WorkKeys, and GED Ready
  • Commitment to the mission of the comprehensive community and technical college
  • Experience that demonstrates knowledge of successful strategic planning
  • Commitment to team leadership and ability to work independently
  • Position requires availability for day and evening work
125

Senior Office Support Representative Resume Examples & Samples

  • Performs a variety of complex clerical support duties within a functional group or team. Tasks may include one or more of the following
  • Filing: Maintains classified or indexed records arranged in an established system. May participate in developing new filing methods / systems. Inserts, removes and notes disposition of materials. May search and investigate information contained in files. May insert additional data, prepare routine reports, and provide written information on request
  • Clerk: Performs functions such as photocopying, compiling records, filing, tabulating, posting information and distributing mail. Maintains records, forms, verifies information and resolves more complex problems. May assist in the purchase of office supplies and facility security functions (keys, badges, etc.). May answer and / or screen incoming calls
  • Printing: Completes assignments of higher technical complexity ranging from single and multicolor forms, promotional materials, bulletins, manuals and other printed material including documents requiring merge of covers, text, indexes and related items. Performs necessary equipment set-up and preparatory work. Operates bindery equipment such as folder, cutter, perforator, punches, collator, drill, stapler, padder, etc
  • Document Assembly: Assembles, packages and / or distributes complex policy forms, endorsements, marketing and promotional materials, special forms and output reports to customers (field personnel, agents, insureds, etc.). Performs quality control on products, identifies rejects and returns to appropriate initiating offices, recording rejected materials. Operates basic bindery equipment including perforator, punches and stapler
  • Imaging-Scanning: For more complex customer accounts, scans documents of all types, performing quality control and assuring legibility of all images. Applies automated and / or manual index values at time of scanning. May learn to index scanned and faxed documents for specified customers. Determines priority of work based on customer service level agreements. Performs equipment set-up and maintenance. As needed, may prepare documents for scanning. May prepare documents for offsite storage
  • Mailing: Prepares incoming mail for distribution and processes outgoing mail. Distributes and collects mail, determines and affixes appropriate postage. Maintains records on postage, registered mail and packages. Operates mailroom equipment including postage machine, sorter, inserter, etc. Maintains knowledge of the rules, regulations and procedures of the various mail and package systems / vendors throughout the nation
  • Data Entry: Inputs lists, records or other data points into an electronic format. Audits records / input for quality, accuracy and maintainability
  • Supply: Orders, receives, stores and issues supplies (stationery, office supplies, marketing materials etc.). Maintains established inventory levels by checking shelves and prepares purchase orders or notifies supervisor at established reorder points. Stocks deliveries and checks that deliveries conform to purchase orders (quality and quantity)
  • Receptionist: Greets and directs vendors, customers and other visitors and may arrange for escorts. Answers, routes and screens incoming calls
  • Business Phones: Maintains organization knowledge to answer organization-wide toll-free and direct phone lines. Verifies and explores caller’s need to "warm" transfer to appropriate department. Intakes caller information to research and later return and forward the caller to the appropriate department or individual employee. Accesses various business-related computer systems to assist in getting callers to the appropriate party. May monitors email boxes for response or forward
  • Word Processing: Prepares complex documents from various sources of written or dictated input which may include page layouts and charts. Enters corrections, revisions and proofreads output for accuracy and completeness
  • Complies with appropriate company and / or regulatory guidelines (i.e., handling of checks, titles, other negotiable items, etc.)
  • May provide guidance and assistance to lower level positions
  • 3 to 5 years related experience: Insurance industry preferred. Certification in area of expertise may be required
126

Senior Office Support Representative Resume Examples & Samples

  • Performs a variety of moderately complex clerical support duties within a functional group or team. Tasks may include one or more of the following
  • 1 to 4 years related experience
  • Phone experience preferred
  • Experience in the insurance industry helpful. Office experience required
  • Able to work independently with moderate supervision, displays initiative
127

Ambulatory Office Support Coordinator Resume Examples & Samples

  • Coach and assist staff in HUMG doctors' offices to adopt workflows that will enable efficient use of Epic
  • Based on interactions with staff and doctors in HUMG doctors' offices, identify topics and course curriculum enhancements for HUMG Practice Operations Training program
  • Assist HUMG Practice Operations Trainers with maintenance and distribution training tools and documents related to Ambulatory Epic: tipsheets, training manuals, videos, etc
  • Assist HUMG Practice Operations Trainers with testing of build related to Ambulatory Epic modules for scheduling, EMR, PB billing
  • Maintain cooperative and professional relationships with physicians, nurses and office and clinical staff
  • All other related duties as required
  • Experience and competency with varied computer hardware and software, including practice management systems, word processing, spreadsheet, database, scheduling, and communications
  • Knowledge of insurance company's office visit and procedure policies to complete pre-authorization requirements
  • Ability to compose and edit logical, detailed, comprehensive and grammatically correct correspondence
  • Complete all HUMG Practice Operations Training programs and must pass all exams within 90-day probationary period
  • Ability to be flexible regarding responsibilities when needed
  • AAS preferred
128

Analyst Manager, Front Office Support Resume Examples & Samples

  • Strong knowledge of MIFID II regulations essential
  • Strong knowledge of various Global Markets products, commonly used Trading platforms, and knowledge of OTC Regulatory reform
  • Experience with dealing with Front office, Product Control, Business Management, and Operational Risk teams
  • Strong multi-tasking skills and very strong project experience to flash out functional requirements on the back of BRDs
  • Strong verbal and written skills as well as organizational skills
  • Individual must display a strong work ethic and a great attention to detail
  • Flexible in approach to work requests, prioritisation, and timing
129

Business Office Support Resume Examples & Samples

  • Assists with verifying insurance prior to patient’s arrival, to include "Add On''s and Direct Admits"
  • Calculating and Informing patients of amount due
  • Communicating with the Dr. Offices
  • Ensures all required forms are placed in designated areas of the patients chart
  • Assists with daily preparation of charts for next day’s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
  • Labeling and collecting necessary documents for patient charts
  • Previous office experience preferred, but not required. - Must be able to communicate verbally and non-verbally in a professional way. - Ability to use time wisely in preparing work area to meet high-paced demand. - Show a genuine desire to work and improve the facility as a whole. - Must demonstrate excellent phone etiquette and exceptional customer service skills
130

Administrative Assistant / Office Support Resume Examples & Samples

  • Provide phone support for inbound calls when needed
  • Basic knowledge of modern office practices and procedures and the use of office machines and equipment
  • Ability to understand and interpret company policies and procedures clearly and accurately
  • Ability to establish and maintain effective working relationships with all levels of management and employees
  • Excellent telephone manner, strong ability to communicate effectively orally and in writing
  • Ability to prioritize work and take directions
  • High level of attention to detail, accuracy and organizational skills
  • Intermediate to advanced typing skills
  • Proficient with accounting software application
  • Must be able to multi-task consistently
  • Must be able to troubleshoot and resolve issues, and take initiatives
  • Must be proactive, and highly-engaged and motivated
  • Must have exceptional interpersonal skills with the ability to provide superior customer service both internally and to the customers and vendors
131

Coordinator, Office Support Resume Examples & Samples

  • Plan, implement and ensure quality of classes by communicating with and making appropriate arrangements for the faculty, as well as arranging logistics for the students. This includes IT and equipment, course materials, classroom environment and any issues related to student and faculty needs for classes
  • Coordinate curriculum design, development and delivery for MBA programs and Executive Education
  • Assist faculty of the MBA programs and Executive Education to build course materials
  • Proof, detect, and correct graduate level course materials
  • Research, as required by the faculty
  • Create course assignments, quizzes, and exams in Canvas
  • Grading of online discussions, quizzes, papers, and exams
  • QA testing of Canvas course
  • Participate in live webinars with students
  • Assist with student support via email, phone, etc
  • Maintains and analyzes data pertaining to program participants and efficacy
  • Acts as department liaison to program participants, community members and/or external organizations
  • This position generally works independently but will also direct the work activities of teaching assistants. May assist in supporting other areas of department as needed. May be cross-trained in other programs in Executive Education department. Must be able to perform duties effectively and efficiently with little supervision and provide a high level of customer service to students, faculty and outside inquiries
  • This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job
132

Office Support Services Resume Examples & Samples

  • Assists new MS site implementation
  • Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures
  • Assists in the training of new and existing employees
  • Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor
  • Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor
  • Orders paper, toner and other supplies as directed by Site Manager or Supervisor
  • In the absence of onsite personnel, may perform any of, but is not limited to the following duties
  • Processes all incoming and outgoing mail
  • Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations
  • Filing and labeling of documents and other materials for storage and retrieval
  • Shipping and Receiving, including the movement of boxes and or equipment
  • Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite
  • Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc
  • Performs basic troubleshooting on all equipment used within the Ricoh Center
  • Assists in the coordinating of work assignments to meet specific deadlines and service deliverables
  • Manage all aspects of the Ricoh Center in the absence of the Site Manager or Supervisor
  • Directs or leads the Daily Huddle in the absence of the Site Manager or Supervisor. For one person sites, attend the Daily huddle via conference call
  • Performs Front Desk Receptionist duties
  • Requires high school diploma plus 6-12 months of related work experience
  • Requires valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per Company policy
  • Requires experience in use & operation of shrink-wrap, paper cutter, hole driller, bindery equipment, jogger, tape machine, electric stapler, scales, collators & related equipment
  • Requires experience with postage meter and equipment
133

Back Office Support Resume Examples & Samples

  • Positive,
  • Good interpersonal skills, guest oriented and service minded,
  • Team spirit,
  • Good listening skills and ability to anticipate,
  • Good presentation and confident speaking skills,
  • Dynamic,
  • Copes well under pressure and have a proactive personality in this busy hands on role
  • Strong sense of ethics,
  • Clear verbal and written communication skills
  • Flexibility and willingness to adapt to the needs of the business
  • Meals on duty
  • Uniforms and dry cleaning
  • Be our best headhunter
  • Accor Employee Bonus Scheme
  • Employee Advisory Service
  • Childcare Vouchers
134

Receptionist / Office Support Resume Examples & Samples

  • Greet visitors, welcoming, issuing a visitor badge, directing and announcing them effectively
  • Manages equipment, inventory, and maintains it
  • Sort, distribute and mail out office packages
  • Manages work orders with our real estate provider
  • Provides administrative support of next47 employees
  • Supports in hosting events, Siemens leaders, customer
  • Minimum of 2-5 years of Administrative experience
  • Associate's Degree required, BS/BA preferred
  • Friendly, welcoming personality, can handle demanding situations
  • Team player with very high commitment and motivation
  • Strong command of English with good oral and written communication skills, German languages are a plus
  • Good office tool skills: Microsoft Outlook, Word, PowerPoint
  • Has worked in a global and multi-cultural environment a plus
  • Experience working in a Venture Capital Environment a plus
135

Customer Service & Office Support Resume Examples & Samples

  • Answer a multi-line phone and distribute calls accordingly
  • Process orders in ERP system (via phone, email, fax, web-orders and inter-company uploads)
  • Communicate and coordinate order release with shipping and Manufacturing departments
  • Puts together sales packets for potential customers and leads
  • Must learn extensive product catalog to help assist customers with ordering questions
  • File complaints, document details of actions taken
  • Assists in shared front office job functions such as filing away sales orders and pulling orders
  • Helps coordinate with setting up meetings and lunches in conference room for other departments
  • Ability to quickly learn the organization’s structure, business processes and systems
  • Ability to work effectively and professionally with executives, staff at all levels, and clients
  • Excellent time management, planning and organization skills; Ability to prioritize
  • Dependable and reliable with excellent attendance
  • Excellent Verbal and written communication skills
  • Ability to deal with displeased or disgruntle customers from time to time
  • Must be a good team player able to work and communicate well with supervisor, co-workers and cross-functional peers
  • Excellent interpersonal skills; professional, courteous, and friendly
  • An individual with an inquiring mind and ability/willingness to question when unsure
  • Reliability
136

Office Support Consultant Resume Examples & Samples

  • 4 years of progressively responsible administrative experience is required at the national or international level is mandatory
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages, experience in handling of web based management systems is mandatory
  • Experience in the use of Enterprise Resource Planning Software (i.e. ATLAS, Oracle or similar) is mandatory
  • Experience with international public procurement and finance procedures is mandatory
  • Experience in corporate training and capacity building is desirable
  • Timeline: 6 months (01 July – 31 January 2018)
  • Location: Brussels, Belgium
  • Total Number of Working Days for Assignment: 132 working days
  • Cover letter with a summary statement of competencies in relation to the TOR
  • Earliest availability and proposed schedule for consultancy
  • Curriculum Vitae
  • Completed and signed P11 - Personal History Form with names and current contacts of 3 referees (available from http://sas.undp.org/documents/p11_personal_history_form.doc)
  • Signed financial proposal for the full months assignment outlining:Total professional fee and Other professional expenses (such as insurance, taxes, etc.); the financial proposal form is available at http://procurement-notices.undp.org/view_file.cfm?doc_id=29916)
137

Office Support Assistant Resume Examples & Samples

  • Associate degree or higher
  • At least three years relevant work experience
  • Proficient computer skills, including Word, Excel and Google Calendar on PC and MAC
  • Experience with making travel arrangements and processing travel expense reports
  • Strong background in working on various teams and experience with receiving guidance, training and workload from multiple areas of the Division
  • Excellent customer service skills including strong verbal and written communication skills with meticulous attention to detail
  • Must be able to use sound judgment to handle a variety of tasks and to shift priorities simultaneously, as well as to effectively solve problems
  • Excellent communication skills and the ability to interact professionally with all levels of staff and with external contacts in a fast paced environment required
  • Must possess a high level of initiative and the ability to work with little supervision
  • Ability to handle a variety of tasks simultaneously required
  • Five years of relevant work experience
  • Experience with Adobe Illustrator and/or Powerpoint is a plus
  • Experience in project management and/or project tracking software (i.e. MS Projects) a plus
138

Senior Assistant, Office Support Resume Examples & Samples

  • Assigning and supervising clerical, secretarial, and administrative tasks and responsibilities among the office staff
  • Evaluating and managing staff performance, recruiting and selecting office staff
  • Coordinating office staff activities and allocating resources to ensure maximal efficiency and to enable task execution
  • Providing on the job role training, organizing training and orientation of new office members
  • Monitoring and establishing procedures for office record keeping and ensure the confidentiality and security of data
  • Designing and implementing filing systems to ensure that filing systems are correctly maintained
  • Preparing operational schedules and reports to ensure maximal efficiency
  • Designing and implementing office procedures and policies
  • Analyzing, monitoring internal processes, monitoring and maintaining office supplies inventory
  • Preparing time sheets, controlling correspondences, and updating organizational memberships
  • Reviewing and approving office supply acquisitions, handling customer complaints and inquiries
  • Executing policy and procedural changes to develop and improve operational efficiency
  • Maintaining a safe working environment, coaching, disciplining staff and managing internal staff relations
  • Liaising with other groups, agencies, and organizations
  • Degree in business or management field from an accredited institution
  • High school diploma with experience in administrative and supervisory activities
139

Equity Derivatives Front Office Support Analyst Resume Examples & Samples

  • Support of the EDG business function through provision of high quality L1 support to the business and stakeholders
  • Collaboration with global counterparts to provide a 24x7 support service
  • Analyse technical issues involving messaging or application failures
  • Excellent knowledge of Equity Derivative workflows and trade lifecycles
140

Front Office Support Resume Examples & Samples

  • The incumbent will perform receptionist duties answering telephones and greeting visitors; filing and scanning of documents; typing forms, letters and memos; and performing other clerical duties as assigned
  • The incumbent will assist in training student workers in front office procedures. These tasks require daily interaction with support staff involved in coordinating services
  • The incumbent will provide direct support to all staff to include: scheduling appointments; handling confidential and routine correspondence; screening mail; preparing draft correspondence; maintaining calendars; preparing reports; maintaining files; performing routine quality management of files; and taking meeting minutes. These tasks require daily interaction with support staff involved in coordinating services, SSD counselors and the SSD Director
  • This position assists the SSD Director and Administrative Support Assistant II with posting materials and maintaining the SSD Facebook page
  • The incumbent assists the SSD Director with the planning and scheduling of accommodations for Student Orientation, Advising and Registration (SOAR) and Coyote First Step activities, including routing accommodation requests to appropriate departments, presenting on disability awareness and tabling during resource events
  • Current employees will be given preferred consideration
  • Applicants must possess the equivalent to one year of experience in general office clerical work, along with a general knowledge of office methods, procedures and practices, and a working knowledge of correct English, grammar, spelling and punctuation
  • Applicants must possess fundamental writing skills to effectively communicate standard information
  • Applicants must possess the ability to use standard office equipment, along with the ability to use standard word processing and related computer software packages
  • Applicants must possess the ability to perform basic arithmetic functions, along with the ability to respond to basic routine inquiries and explain standard policies and procedures to others
  • Applicants must possess the ability to work cooperatively with a diverse campus community
  • Possess the ability to interpret and apply program rules and regulations; ability to reason logically; ability to use initiative and resourcefulness
  • Applicants must be able to work with disabled populations, pay attention to detail, have the ability to follow through, and familiarity with PC based programs
  • Working knowledge of the practices and activities related to services to students with disabilities is preferred
141

Office Support & Bookkeeping Resume Examples & Samples

  • Quick Books proficiency
  • Knowledge and practice of general accounting principles
  • Ability to work independently, and take initiative
  • Attends to detail
  • Common sense and understanding of how businesses function
  • Strong communication skills, will be involved with customers, vendors, and employees
  • Creative thinker
  • Basic Word and Excel. Graphics experience would be a bonus
142

Technology Lead-front Office Support Resume Examples & Samples

  • Support and operate the applications used by the business for trading
  • Identify and respond to events impacting the production environment
  • Manage production incidents including technical resolution and business / management communication
  • Determine root cause of and remediate problems identified in the production environment
  • Schedule and coordinate changes and releases for production applications
  • Actively maintain and contribute to the application knowledgebase
  • Participate in disaster recovery planning and testing
  • Collaborate with partners in the infrastructure teams (Networks, UNIX, Wintel) and application developers
  • Drive continuous improvement in the environment, including monitoring, control and stability
  • Qualified to undergraduate degree or equivalent qualifications or experience
  • Experience of providing application support in an enterprise environment, or a background in development or engineering will be considered
  • Experience of working in critical production environments
  • Technical background in UNIX (any flavour) and SQL
  • Proven track-record of problem-solving in time-sensitive situations
  • Provide evidence of learning agility and managing complexity in a heterogeneous, dynamic environment
  • An excellent communicator with skills across a variety of partners and stakeholders
  • A strong team player with an ability to work in a global environment
  • Dedicated and dependable with an ability to operate under pressure
  • Experienced in using monitoring and alerting technologies, e.g. Geneos, Nagios, Netcool (beneficial)
  • Technical knowledge of messaging technologies e.g. Java Message Service (JMS) / Latency Busters Messaging (LBM) / KDB (beneficial)
  • Exposure to financial services and general knowledge of the banking industry (beneficial)
  • Experienced in working in an ITIL-aligned support environment (beneficial)
143

Office Support Clerk Resume Examples & Samples

  • Responsible for all shipping and receiving in the corporate offices
  • Responsible for maintaining and upgrading all express mail systems, calling for support or repairs when necessary
  • Responsible for operation of company mail vehicle, maintaining proper fuel levels, reporting any mechanical problems to manager and routine cleaning of vehicle
  • Responsible for maintaining the inventory of copy paper, express supplies, corporate stationery's
  • Must be accountable to deliver and process mail, express mail, office supplies and other miscellaneous packages to proper destinations in a timely manner
  • Demonstrates care and compassion to ensure that all internal and external customers consistently receive the highest quality of service
  • Shows respect and appreciation to others
  • Works with a positive attitude, demonstrating teamwork and enjoyment for the job
  • Demonstrates focus and discipline to doing the best job possible
  • Exhibits honesty and integrity in all aspects of the job
  • Performs other related duties as assigned by Manager and Director
  • Cooperates with monitoring and audit functions and investigations
144

Administrative Office Support Assistant Resume Examples & Samples

  • Working knowledge of MS Access, Excel and Outlook
  • Good customer relation skills
  • Ability to learn new software
  • Must be able to maintain all aspects of office confidentiality
145

Cash Equity Front Office Support, IT Resume Examples & Samples

  • Main business contact for day-to-day technology issues / requirements for the Cash Equity business
  • Understanding the Equities business flow and providing expert application consultation and support to the Front Office and Middle Office
  • Working hand-in-hand with Front & Middle Office to support trading, P&L and booking of the trades from an application perspective
  • Develop key application expertise on the Global Equities suite of applications, working with regional/global teams
  • Ad-hoc reporting for Front and Middle Office
  • Participate in key projects for expansion of the business to ensure seamless implementation
  • Ensuring the operate stability of the application suite and making sure that system capacity is actively managed
146

Cash Trade Services Middle Office Support Associate Resume Examples & Samples

  • Strong analytical skills: ability to utilize different techniques to resolve problems
  • Excellent technical skills: Candidate must be proficient in PC desk-top applications; i.e., Microsoft office suite Excel, Word, PowerPoint and Access
  • Excellent Interpersonal skills: Candidate must have excellent communication/oral skills and interact well with other team members; i.e., Clients, Sales, Trading, Ops, Bookrunners, IT counterparts in other back/middle office ops teams, Legal, Compliance, Business managers, etc
  • Candidate must be able to work in a high pressure environment due to the fact that a significant portion of the transactions are processed and settle real time, on-line with critical dead-line
147

Office Support Special Cdcr Resume Examples & Samples

  • Serves as accounting clerk handling daily accounting and month-end closing activities
  • Assists with preparing and tracking monthly and annual budgets and forecasts
  • Types and proofs correspondence and reports which may include formal and informal disciplinary action reports for both residents and employees or monthly and quarterly facility reports
  • May prepare correspondence and perform other clerical duties as assigned to insure the office runs smoothly
148

MEC / Mec-office Support Contractual Resume Examples & Samples

  • Academic Degree/ Level & Years of Professional Work Experience: Technical studies or Associate Degree. Studies in Economics, Business Administration or related fields are highly preferred. A minimum of two years of relevant experience
  • Languages: Proficiency in Spanish and English. Portuguese desirable
  • Areas of Expertise: Proficiency in Microsoft Office: word processing software, spreadsheet, PowerPoint and database programs. Knowledge of SharePoint desirable
  • Skills: The candidate should be able to
149

Senior Office Support Assistant Resume Examples & Samples

  • Must be proficient in word processing and use of various computer programs, MS Word, Excel and Outlook
  • Must have excellent oral/written communication skills and organizational skills
  • Proficient in accounting processes and procedures
  • Working knowledge of various office equipment
  • The ability to think and reason in a logical and orderly manner, and understand and interpret instruction and follow through to completion of tasks with minimal assistance or direction
  • The ability to remain calm in emergency situations and react decisively and deliberately while receiving and disseminating pertinent information,
  • The ability to type and compose documents and correspondence and perform basic computations accurately and efficiently
  • The ability to effectively, and decisively deal with diverse groups of people in high stress situations
150

Office Support Resume Examples & Samples

  • Creating letters, memos and proposals
  • Responding to all questions and concerns,
  • Assisting customers with telephone inquiries
  • Ensuring professional, positive customer relations and complete responses to meet the needs of the customer
  • Microsoft Office skills including MS Word, MS Excel, MS PowerPoint, MS Outlook, and Intranet/Internet required
  • A high school diploma, preferred
  • Previous administrative experience, preferably in a similar environment, required
  • Experience answering phones and transferring calls
  • Experience with data entry and proofreading and editing document
  • Basic minimum language communication skills in speaking and understanding English required
151

Office Support Payroll Specialist Resume Examples & Samples

  • Collects and ensures accuracy of data for department use in special projects or reports
  • Monitors and researches a variety of payroll tax reports and corrects records in the HRMS system as needed
  • Examines and prioritizes documents to determine work to be completed or best course of action
152

Receptionist / Office Support Resume Examples & Samples

  • Responsible for greeting and directing customers in a professional and courteous manner. This includes both in-person and telephone customers
  • Professionally administer all incoming calls and redirect them accordingly
  • Greet guests in a professional, friendly, courteous, and hospitable manner
  • Anticipate guests’ needs and direct inquiries in a courteous and professional manner
  • Provide administrative and clerical support for the Shared Resource Center. This includes performing duties such as copying, faxing, filing, sorting and distributing incoming, outgoing and intercompany mail, etc
  • Responsible for verification of building security
  • 1 or more years of experience in a receptionist or administrative assistant position
  • Experience working with a multi-line telephone system
  • Excellent verbal and written communication and grammar skills
  • Demonstrated ability to work with minimal supervision
  • Computer-proficient, proficient working with Microsoft Office Products (Excel, Work, PowerPoint) and the ability to learn new systems quickly
  • Demonstrated excellent customer service skills
  • Keen attention to detail and a high level of initiative and ability to work independently
  • Demonstrated ability to thrive in a fast-pace, demanding environment
  • Demonstrated ability to interface and maintain effective relationships with diverse personalities in a team oriented environment
  • Must be able to regularly and reliably attend work, according to the schedule established at management discretion
  • Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
  • Ability to travel on a limited basis
  • Exemplifies Titan Machinery’s Core Values
153

General Office Support Resume Examples & Samples

  • Responsible for activities in JDE including data entry, reconciliations, and error investigations
  • Maintain PM (Preventive Maintenance) schedule in JDE
  • Enter receipts against purchase orders
  • Initiate PO for all incoming invoices
  • Responsible for maintaining Equipment Status Reports
  • Responsible for compiling weekly Safety Audit Data reports for all equipment
  • Accounts payable research to determine discrepancies
  • Assist with HR pre-hire functions
154

Access Certification Back Office Support Analyst Resume Examples & Samples

  • Identify and resolve systematic issues with user access certification automation systems
  • Interface with the Asset Management Certification Integration function to ensure a seamless and quality onboarding of new user access data feeds
  • Interface with the firm-level certification teams to ensure accurate and timely feeds of user access feeds into the firm-level entitlements and certification systems
  • Interface with and support the certification operations function
  • Provide exceptional customer support across all supported services
  • Provide Off-Hours support, as needed, to resolve system and certification problems during non-business hours or backlogs; Provide on-site shift coverage in accordance with Shift Rotation schedule where applicable; Occasional overtime may be required
  • .NET Framework 3.5+ with C# and ASP. Net, Development experience
  • HTML / CSS / Web Services/ IIS knowledge
  • Visual Studio 2008+
  • SQL / SQL Server 2008 or later (2008 R2 Preferred)
  • Software development experience including, but not limited to, mature design, coding, testing and debugging skills
  • Web development experience with C# and ASP. Net
  • Experience writing PL/SQL or SQL scripts. Must be able to write stored procedures, triggers, functions, and tables
  • Control related experience (e.g., Risk Management, Access Administration, Change Control, or Contingency Planning)
  • Superb oral and written communication skills
  • Customer service focused and detailed-oriented
  • Proactive, driven and able to work from their own initiative
  • Proficient knowledge of Asset Management products and services
  • Industry recognized IT Risk certification (e.g. CISSP, CISA, etc.)
155

Administrative Office Support Assistant Resume Examples & Samples

  • Serves as an office manager directing various support functions or services: plans, assigns, directs, and coordinates the activities of a large office staff directly or through supervisors; and exercises delegated authority in the selection, training, assignment, and evaluation of employees
  • Performs independent functions requiring the application of technical expertise or specialized program knowledge, organizes and implements program activities, and confers with management regarding program status and issues
  • Provides complex administrative assistance for agency officials, represents supervisor at staff or other meetings, recognizes managers’ and staff priorities, and schedules meetings and coordinates logistical arrangements for program, agency, or inter-agency efforts
  • Oversees and ensures accurate and timely preparation, review, posting, and processing of a variety of fiscal, payroll, personnel, purchasing, and/or related documents
  • Recommends changes in operational policies and procedures for approval by the supervisor, prepares and communicates instructions and directives regarding changes and clarification of policy, and ensures policies and procedures are properly implemented
  • Tracks and monitors assigned operating unit budgets and spending plans; researches and/or collects, assembles, and summarizes financial and statistical information
  • Composes or drafts correspondence involving the interpretation of agency rules, regulations, and program responsibility
  • Responds to inquiries from state officials, customers, vendors, and the public regarding agency matters; investigates and recommends corrective action to resolve customer complaints
  • Researches assigned issues, compiles pertinent program or fiscal information, and prepares complex ad hoc reports, spreadsheets, and/or databases
  • Exercises independence in decision making based upon knowledge of agency operations, policies, and procedures; receives general supervision from administrative supervisor who makes assignments based on desired objectives and reviews work for achievement of results
  • Performs other related work as assigned
  • Comprehensive knowledge of office practices, procedures, systems, and equipment
  • Comprehensive knowledge of business math computations, grammar, composition, and spelling
  • Comprehensive knowledge of computer information systems and software
  • Intermediate knowledge of the principles of office management and supervision
  • Introductory knowledge of accounting methods and principles
  • Ability to make independent decisions based upon knowledge of agency operations, policies, and procedures
  • Ability to maintain a high level of discretion when dealing with sensitive/confidential information
  • Ability to apply and interpret federal, state, and/or agency regulations, policies, and procedures
  • Ability to maintain highly complex records and prepare reports from a variety of information
  • Ability to plan, organize, assign, and evaluate the work of staff performing a variety of functions
  • Ability to develop and implement complex procedures from general instructions
  • Ability to establish and maintain effective working relationships with managers, co-workers, and the public
  • Ability to work independently and exercise sound judgment and discretion