Mall Manager Resume Samples

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AC
A Casper
Antonio
Casper
51879 Gusikowski Views
Chicago
IL
+1 (555) 821 3068
51879 Gusikowski Views
Chicago
IL
Phone
p +1 (555) 821 3068
Experience Experience
Detroit, MI
Dadeland Mall-assistant Manager
Detroit, MI
Wilderman-Fahey
Detroit, MI
Dadeland Mall-assistant Manager
  • Coach, Develop and maximize the success of all associates
  • Execute company policies/practices
  • Analyze business and create action plans
  • Establish Customer Satisfaction
  • Implement company selling strategies
  • Train associate team
  • Recruit, hire and staff
Phoenix, AZ
Mall Manager
Phoenix, AZ
Miller-Hahn
Phoenix, AZ
Mall Manager
  • Responsible for the day to day presentation and ambience of the mall including but not limited to standards pertaining to retailer shop units, kiosks, mall common area, food courts, external areas, commercial and marketing assets
  • Maximize the mall’s influence and leadership position in the community and with partners for the company’s benefit
  • Create and develop products, processes and services which deliver an enhanced proposition or efficiencies for retailers in the delivery of service, sales and operations
  • Direct, support and manage the Retailer Relations team in the delivery of their objectives
  • Assist in co-ordination of emergency situations and crisis management to ensure business continuity retained
  • Attend any such incident as soon as practical and act as an ambassador for the business in protection of our brand integrity
  • Support the centre manager in all health, safety and environmental initiatives
present
Philadelphia, PA
Manager Branch Carnival Mall
Philadelphia, PA
Dicki, Maggio and Schuppe
present
Philadelphia, PA
Manager Branch Carnival Mall
present
  • Monitor monthly progress with the aid of a balanced scorecard (Performance Management Framework) and review action plans to close identified gaps
  • Brief staff on promotional and product launches; provide regular feedback on sales performance
  • Lead problem solving with branch team on how to improve sales performance
  • Monitor performance metrics using branch tools (performance boards, DWOR, etc.)
  • The branch manager is expected to conduct detailed analysis, on a monthly basis, of the following cost elements
  • Manage the outlet infrastructure both internally and externally, the overall appearance including the equipment, devices, signage and merchandise
  • Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings
Education Education
University of California, Irvine
Skills Skills
  • Ability to work a flex schedule (which includes nights, weekend and holiday availability)
  • Ability to identify top talent and train/develop/retain great people
  • Ability to climb ladders
  • Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
  • Ability to stand/walk for long periods at a time
  • Demonstrated ability to achieve individual selling goals and metrics
  • Ability to lift at least 20 lbs
  • Ability to transfer to another location
  • Proficient in windows-based software such as Excel, Word and Outlook
  • Exceptional interpersonal, communication and customer service skills
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15 Mall Manager resume templates

1

For All Mankind, West Edmonton Mall Manager Resume Examples & Samples

  • Ensures Loss Prevention policies and procedures are followed. Responsible for overseeing financial/sales audits and inventories to protect the store from internal and external shortage
  • Manages payroll and store scheduling within established guidelines to ensure proper coverage based on business needs. 7. Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines
  • Communicates with Regional Manager or District Manager regarding all employee relations, day to day operations and any compliance related matters. Partners with Human Resources and direct reports to set goals for personal skills development
2

Co Manager ANN Taylor Mall Resume Examples & Samples

  • Directs client experience efforts that are consistent with ANN INC. standards; coaches associates on the client experience to increase transactions and capture client opportunities
  • Develops team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention and motivation
  • Ensures attainment of sales, payroll and inventory shortage goals
  • Directs merchandise presentation, restocking and recovery to maximize productivity
  • Understands the ANN INC. culture and ensures compliance with all ANN INC. Values & Behaviors, as well as store operational standards
  • Additional responsibilities as assigned
  • Human Resources: proven ability to attract, select and develop a team of managers and associates and hold individuals accountable for performance, practice, etc
  • Client Experience: ability to function as a role model, ensuring that the client remains the top priority
  • Store Operations & Organization: ability to organize, delegate, prioritize, meet deadlines and follow-up on all store activities
  • Leadership: proven ability to respectfully challenge and motivate the management team and associates
  • Merchandising: knowledge of visual standards and techniques and ability to implement and substitute within visual guidelines
  • Communication: demonstration of strong verbal and written communication skills to store team, District Manager and Home Office
  • Business Analysis: ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance
3

Co Manager, Loft Lime Ridge Mall Resume Examples & Samples

  • Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions
  • Fosters team commitment through support, relationship building, and recognizing individual contributions
  • Shares information and communicates clearly to all levels
4

Mall Manager Resume Examples & Samples

  • Responsible for the day to day presentation and ambience of the mall including but not limited to standards pertaining to retailer shop units, kiosks, mall common area, food courts, external areas, commercial and marketing assets
  • Monitor all contractor performances including cleaning and security and address issues accordingly dependent upon severity either personally or through relevant centre management team owner. Perform service level assessments where required
  • Lead and manage the interface between centre management and retailers across all aspects of their business (trading statistics, turnover, return, profit margins etc.) undertake regular retailer visits to maintain positive working relationships, gain constructive feedback and provide them with support and assistance, promoting and updating services where necessary
  • Create and develop products, processes and services which deliver an enhanced proposition or efficiencies for retailers in the delivery of service, sales and operations
  • Identification of underperforming retailers and development of appropriate strategies to address and action
  • Direct, support and manage the Retailer Relations team in the delivery of their objectives
  • Assist in co-ordination of emergency situations and crisis management to ensure business continuity retained
  • Attend any such incident as soon as practical and act as an ambassador for the business in protection of our brand integrity
  • Support the centre manager in all health, safety and environmental initiatives
  • Undertake duty management responsibilities
  • Support relationships with BVMR (Brand Ventures Mall Retail), monitor BVMR space standards and usage on site and communicate any issues to BVMR manager
  • Support Leasing and Retailer Design and Delivery in the induction and welcome of new retailers to the centre, providing guidance, information and contact regarding centre operations and retailer liaison
  • Support the Centre Retail Manager in the delivery of annual budgets
  • Identify potential areas of revenue and present business cases to the Centre Retail Manager to secure support
  • Lead the recruitment and induction of team members
  • Provide clear guidance, communication and management to all direct reports ensuring business and personal objectives are set and achieved, consistently delivering key brand value
  • Develop and implement an employee and team training programme
  • Conduct direct report performance reviews and ensure that all staff have a regular review in line with company policy
  • Ensure all staff comply with corporate personnel policies and applicable laws
  • Ensure all activities comply with the requirements of all relevant health, safety and environmental legislation and the current version of the centre Health and Safety Policy manual
  • Report immediately on all accidents involving injury or near miss in compliance with procedures
5

Manager Branch Carnival Mall Resume Examples & Samples

  • Align all business partners to deliver planned business objectives through effective communication forums. Sales and service partners must be motivated to achieve the "Go to Bank" goal
  • Manage the branch P&L by being responsible for maintaining a healthy balance sheet in the branch i.e. ensuring the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels
  • Equipment maintenance
  • Staff costs
  • Ensure that merchandising materials are displayed in accordance with guidelines
  • Bachelor Degree in Commerce, -degree in (Field) (NQF level no.6)
  • 2 years managerial experience in managing a branch / business area
6

Mall Jewelry Manager Resume Examples & Samples

  • Drive talent development strategy; know current talent and prepare talent for advancement and growth
  • Conduct monthly staff meetings
  • Plan, organize, and supervise inventory process
  • Maintain profitability of location through sales and proper shrink and expense control
  • Develop staff scheduling for location
  • Estimate repairs and inspect/clean customers' jewelry
  • Deliver warranty and protection plan documentation to customers
  • 2-3 years management experience
  • Experience directing /participating on project teams
7

Area Mall Manager Resume Examples & Samples

  • Maximize permanent local leasing results (LLT) through the development and oversight of the local tenant leasing process from lead generation to tenant opening
  • Actively contribute and support the Leasing Representative and Local Leasing Representative in developing and implementing the center's leasing strategy
  • Support Tenant Coordination and work with local governmental permit agencies to overcome obstacles that can delay tenant construction
  • Work with Security Services Provider to establish a customized safety and security program and Comprehensive Emergency Management Plan (CEMP) customized for each property, and assure appropriate Simon Programs are in place
  • Support marketing in the development and execution of a comprehensive marketing plan that enhances Shopping Center and key retailer sales, enhances SBV revenues, deliver compelling mall programming and maximize technological resources such as social media to connect with shoppers
  • Maintain exceptional visual presentation, design standards and merchandise use for the retail zones of the property including the strategic location of kiddie rides and vending uses
  • Create a world class shopping experience for customers through establishing and maintaining exceptional operating standards including; maximizing contracted services, oversight of the property’s preventative maintenance program, development of a comprehensive energy and capital plan
  • Develop and retain a highly skilled mall team. Provide employees with appropriate tools and training to create an environment that maximizes performance and adheres to all company policy and procedures
  • 3- 5 years of experience or training in shopping centers or equivalent retail environment
  • Good working knowledge of budgeting, accounting and financial analysis
  • Ability to adapt to changing work environment
8

Mall Manager Resume Examples & Samples

  • Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses within Procure to Pay (P2P) parameters
  • Manage net profit programs for maximum results and benefit, including but not limited to: Redistribution, Parking Services, and Waste Handling
  • Develop and implement a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center
  • Professionally represent the Company and develop strong relationships with existing and prospective tenants. Proactively respond to tenant issues, conduct formal and informal tenant meetings to promote/discuss marketing, operations and security
  • Maximize the mall’s influence and leadership position in the community and with partners for the company’s benefit
  • Bachelor’s Degree from a 4-year college or university strongly preferred
  • Bi-lingual in English/Spanish strongly preferred
  • Effective writing and communication skills in public speaking
  • Strong interpersonal and relationship skills
9

Assistant Mall Manager Resume Examples & Samples

  • Assist Mall Manager with the development and implementation of a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center
  • Learn and understand the skills required to identify, retain, develop, motivate and successfully lead all members of the mall team
  • Understand and take an active role in developing and sustaining strong and productive community and partner relations
  • Bachelor’s Degree from a 4-year college or university
10

Co Manager Loft Mall Resume Examples & Samples

  • Directs client experience efforts that are consistent with ANN INC. standards; coaches associates on the client experience to increase transactions and capture client opportunities
  • Develops team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention and motivation
  • Ensures attainment of sales, payroll and inventory shortage goals
  • Directs merchandise presentation, restocking and recovery to maximize productivity
  • Understands the ANN INC. culture and ensures compliance with all ANN INC. Values & Behaviors, as well as store operational standards
  • Additional responsibilities as assigned
  • Human Resources: proven ability to attract, select and develop a team of managers and associates and hold individuals accountable for performance, practice, etc
  • Client Experience: ability to function as a role model, ensuring that the client remains the top priority
  • Store Operations & Organization: ability to organize, delegate, prioritize, meet deadlines and follow-up on all store activities
  • Leadership: proven ability to respectfully challenge and motivate the management team and associates
  • Merchandising: knowledge of visual standards and techniques and ability to implement and substitute within visual guidelines
  • Communication: demonstration of strong verbal and written communication skills to store team, District Manager and Home Office
  • Business Analysis: ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance
11

Dadeland Mall-assistant Manager Resume Examples & Samples

  • Lead consistent focus on delivering an exceptional customer experience
  • Implement company selling strategies
  • Establish Customer Satisfaction
  • Drive Clientele Program
  • Coach, Develop and maximize the success of all associates
  • Drives expectations and ensures accountability
  • Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
  • Recruit, hire and staff
  • Train associate team
  • Retain top talent
  • Execute company policies/practices
  • Drive merchandise flow
  • Drive visual standards and a positive in-store experience
  • Maintain Lucky Brand Policies and Procedures
  • Protect Store Assets
  • Minimum of (2) two years of specialty, luxury goods or a comparable retail environment
  • Prior sales management experience
  • Demonstrated ability to achieve individual selling goals and metrics
  • Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
  • Comfort in making decisions and mediating conflict within a team-environment
  • Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
  • Exceptional interpersonal, communication and customer service skills
  • Ability to identify top talent and train/develop/retain great people
  • Proficient in windows-based software such as Excel, Word and Outlook
  • Ability to work a flex schedule (which includes nights, weekend and holiday availability)
  • Ability to lift at least 20 lbs
  • Ability to climb ladders
  • Ability to stand/walk for long periods at a time
  • Ability to transfer to another location
  • Ability to travel to other store locations (if needed) and attend district meetings
12

General Manager West Edmonton Mall Resume Examples & Samples

  • Drive flawless execution of corporate initiatives and store standards including operational, payroll, Sales per Hour achievement, and merchandising standards. Take a pro-active approach to diagnose and put solutions in place to address gaps and achieve plans
  • Balances current day work with creating strategies to ensure successful execution of future (2 months out) initiatives, business to business opportunities, special events and financial deliverables
  • Develop leadership team through an effective performance management program that provides goals, coaching, training and recognition as well as regular, meaningful assessments. Ensure succession plans are in place and developmental plans are implemented
  • At least 5 years experience in a Retail General Manager role
  • Excellent selling service skills
  • Demonstrated Exceptional leadership skills
  • Demonstrated organizational/planning and analytical skills
  • Three year community college: Retailing/Marketing or Business Administration
13

Co Manager Loft The Mall Resume Examples & Samples

  • Directs client experience efforts that are consistent with ANN INC. standards; coaches associates on the client experience to increase transactions and capture client opportunities
  • Develops team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention and motivation
  • Ensures attainment of sales, payroll and inventory shortage goals
  • Directs merchandise presentation, restocking and recovery to maximize productivity
  • Understands the ANN INC. culture and ensures compliance with all ANN INC. Values & Behaviors, as well as store operational standards
  • Additional responsibilities as assigned
  • Human Resources: proven ability to attract, select and develop a team of managers and associates and hold individuals accountable for performance, practice, etc
  • Client Experience: ability to function as a role model, ensuring that the client remains the top priority
  • Store Operations & Organization: ability to organize, delegate, prioritize, meet deadlines and follow-up on all store activities
  • Leadership: proven ability to respectfully challenge and motivate the management team and associates
  • Merchandising: knowledge of visual standards and techniques and ability to implement and substitute within visual guidelines
  • Communication: demonstration of strong verbal and written communication skills to store team, District Manager and Home Office
  • Business Analysis: ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance