Performance Improvement Manager Resume Samples

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JS
J Schroeder
Jillian
Schroeder
2864 Casper Oval
Phoenix
AZ
+1 (555) 156 0621
2864 Casper Oval
Phoenix
AZ
Phone
p +1 (555) 156 0621
Experience Experience
Philadelphia, PA
Performance Improvement Manager
Philadelphia, PA
Kshlerin-Casper
Philadelphia, PA
Performance Improvement Manager
  • Conduct performance reviews and contribute to performance feedback for staff
  • Providing advisory services related to the finance function or finance change management processes, including Order to Cash and Procure to Pay
  • Understand and follow workplace policies and procedures
  • Assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders
  • Develop people through effectively supervising, coaching, and mentoring staff
  • Provide point of escalation for customer complaints/issues that are raised to the Area level
  • Help manage the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders
Philadelphia, PA
Performance Improvement Manager Costing
Philadelphia, PA
Bednar, Walter and Walter
Philadelphia, PA
Performance Improvement Manager Costing
  • Analyzing changes in product design, raw materials, manufacturing methods or services provided, to determine effects on cost
  • Making estimates of new and proposed product costs
  • Analyzing actual manufacturing costs and preparing periodic reports comparing standard costs to actual production costs
  • Planning, studying, and collecting data to determine costs of each business activity such as raw material purchases, inventory and labor
  • Analyzing audits of costs and preparing reports
  • Maintaining Cost Accounting System
  • ABC Costing knowledge
present
Dallas, TX
Senior Performance Improvement Manager
Dallas, TX
Watsica, Tremblay and Quigley
present
Dallas, TX
Senior Performance Improvement Manager
present
  • Proven expertise in incepting, planning and delivering successful and complex projects
  • Oversees organizations that provide analytical support for Safety and Technical Training functions, including program maintenance, regular reporting, and ad hoc deep dives
  • Frequently assembles, leads and manages senior-level cross-functional and interdepartmental teams (e.g., Law, Regulatory Policy & Relations, T&D, External Relations, Safety, Security and Compliance, etc.) to achieve OU and corporate goals and objectives
  • Uses data analytics and cause evaluation techniques to make recommendations for corrective actions with high potential to improve performance
  • Directs the budget planning, prioritization, and tracking process for T&D Safety, Training & Compliance
  • Prioritize focus areas; develop and oversee execution of performance improvement plans
  • Participate in Finance Performance Improvement engagements
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Florida
Bachelor’s Degree in Computer Science
Skills Skills
  • Knowledgeable on how professional services firms operate
  • A strong focus on quality and efficiency
  • Working knowledge of Quality Management, PI, Risk Management, and Joint Commission Standards
  • Good communication and organizational skill
  • Ability to multitask
  • Excellent documentation and communication skills
  • Demonstrable leadership skills
  • Breadth of experience in people and organisational change capabilities and large-scale transformation programmes. Outstanding project management ability
  • Low carbon and sustainable supply chain
  • Adept at using business knowledge to make recommendations, and suggest ways to improve or change financial results
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15 Performance Improvement Manager resume templates

1

Performance Improvement Manager Resume Examples & Samples

  • Integration of Oracle/SAP Business systems
  • Managing outsourcing of finance shared services
  • Knowledge of Six Sigma
  • Primary Degree from a leading university
  • Qualified Accountant - ACA, CIMA or ACCA etc
  • Currently working in either: Big 4, global management consultancy firm or Blue Chip organization - with an appropriate financial & performance management background
2

Performance Improvement Manager Resume Examples & Samples

  • A degree with an emphasis in finance, accounting, statistics, economics, MIS (business perspective) and/or business preferred
  • A minimum of 3-4 years of experience in providing advisory services in the finance function and other operational areas that impact the finance function (e.g., order to cash; procure to pay; close to report; budgeting and planning; shared services/outsourcing)
  • Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support
  • A demonstrated record in driving revenue within existing clients and in developing new prospects at the "C" level of Fortune 500 companies
  • Experience in program management for large-scale business transformation projects and programs
  • Ability to work collaboratively in a team environment (and know when to lead and when to follow)
  • A strong work ethic
  • A willingness to travel on short notice to meet client needs; travel is estimated at 80%
  • A valid passport required - willingness and ability to travel internationally
3

Performance Improvement Manager Resume Examples & Samples

  • Complex Programs
  • Initiative Portfolio Management and Governance
  • Transformation and Change Management
  • A minimum of 3+ years of industry/advisory experience
  • A degree in MIS, Engineering, Applied Science, Finance, Economics preferred
  • An MBA (project management, finance, operations); or a master's in Computer Science, Engineering or Applied Science a plus
  • Certifications: PMI (PgMP/PMP/CAPM)/Prince2/Six Sigma (Green/Black/Master Black Belt)
  • Experience with and/or certified in PM tools (e.g. Primavera/MS EPM/CA Clarity/HP PPM/Planview)
  • Analytical and conceptual thinker with innovative capacity
4

Performance Improvement Manager Resume Examples & Samples

  • Implementing end-to-end solutions in SAP
  • In-depth functional and technical experience with SAP modules
  • Implementing interfaces, reports and analytical tools including SAP, Application Engines, SQRs, PL-SQL and database queries
  • Implementing Business Intelligence technology features, functionality and reporting solutions
  • Project budgeting, planning and forecasting operations during implementation cycle. Must be directly involved with these processes and responsible for project and team economics
  • 1 year of experience working in a managerial and IT/business integration role
5

Performance Improvement Manager Costing Resume Examples & Samples

  • Planning, studying, and collecting data to determine costs of each business activity such as raw material purchases, inventory and labor
  • Analyzing changes in product design, raw materials, manufacturing methods or services provided, to determine effects on cost
  • Analyzing actual manufacturing costs and preparing periodic reports comparing standard costs to actual production costs
  • Analyzing audits of costs and preparing reports
  • Making estimates of new and proposed product costs
  • Providing management with reports specifying and comparing factors affecting prices and profitability of products or services
  • Maintaining Cost Accounting System
  • ABC Costing knowledge
  • Bachelor’s Degree in Finance/Accounting. MBA desired
  • Minimum 5 years experience in industrial costing work
  • Sound understanding of Accounting Standards (International Financial Reporting Standards)
  • Excellent report writing and presentation skills
  • International experience and a background working in multicultural teams
6

Performance Improvement Manager Resume Examples & Samples

  • Participate in IT Advisory Services engagements
  • Help manage the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders
  • Contribute to people-related initiatives including recruiting, retaining and training IT Advisory professionals
  • Expertise in the design and implementation of major software packages (SAP, Oracle, Hyperion, SAGE and ERPs.)
  • 7 years project management experience
  • Expertise in the installation of technical equipment and management of technical roll-outs
  • Data Warehousing and data integration tools experience
  • Technical architecture and network design and implementation
  • Programming expertise in web based programming languages
  • Experience with cloud based computing and off-site technical architecture
  • Financial Services
7

Performance Improvement Manager Resume Examples & Samples

  • Working in a professional consulting environment supporting Fortune 500 clients
  • Leading work streams on Marketing or Sales capability transformation programs; AND,
  • Delivering projects that cover the full lifecycle of assessment, design, and implementation support
  • Industry preferred price and promotion management
  • Analytics tool sets; AND
  • Working with cross-functional processes, including consumer and retailer pricing, trade promotion management, trade marketing, shopper marketing, and category planning
8

Performance Improvement Manager Resume Examples & Samples

  • Technology strategy
  • Digital transformation
  • Governance model design
  • Digital solution definition and design
  • Benefit measurement and realization
  • IT Sourcing; and/or,
  • IT service costing and chargeback
  • Professional services or consulting in mobility solutions
  • Change management and business process re-engineering
  • Options analysis, capital budgeting and allocation, and strategic (business and IT) analysis
  • Client collaboration, facilitation, and presentation; and,
  • Writing proposals and responding to RFPs
9

Performance Improvement Manager Resume Examples & Samples

  • Contact center operational review and analysis
  • Contact center analytics including IVR and call deflection analysis
  • Contact center applications (Workforce Management, Quality Management, or Agent Desktop)
  • Contact center transformation; AND,
  • Managing a team of junior consultants
10

Performance Improvement Manager Resume Examples & Samples

  • Testing using Waterfall, Agile/Scrum, or Iterative; and,
  • Working with HPQC and ALM
  • Researching client inquiries and emerging issues, including regulations, industry practices, and new technologies; and,
  • Leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific technology functions
11

Performance Improvement Manager Resume Examples & Samples

  • Leading complex analytics engagements including managing staff, providing regular status updates, and monitoring project economics
  • Providing hands-on, technical expertise
  • Managing client relationships; and,
  • Managing a team of junior consulting professionals
12

Performance Improvement Manager Resume Examples & Samples

  • Participate in People & Organization engagements
  • Contribute to people-related initiatives including recruiting, retaining and training People & Organization professionals
  • Industrial Products
13

Performance Improvement Manager Resume Examples & Samples

  • Lead active engagements within priority sectors and manage an integrated team of cross-functional consultants from various parts of the Advisory business
  • Build strong internal relationships within EY Advisory Services and with other services across the organization
  • Similarly, you'll anticipate and identify risks within engagements and share any issues with senior members of the team
  • Adept at using business knowledge to make recommendations, and suggest ways to improve or change financial results
  • University or College degree in Marketing, Commerce, Finance, Economics, Accounting preferable, (Honours, MBA)
  • A minimum of 5 - 8 years experience in a professional services environment in an advisory/business capacity
14

Performance Improvement Manager Resume Examples & Samples

  • Providing advisory services related to the finance function or finance change management processes, including Order to Cash and Procure to Pay
  • Project management for large scale business transformation projects and programs
  • Developing new business with existing clients of Fortune 500 companies; and,
  • Leading a team of consulting professionals on multiple projects
15

Performance Improvement Manager Resume Examples & Samples

  • Strong organisation skills and the ability to manage to tight deadlines
  • Experience in leading high performing teams
  • Passion for customer service and operational efficiency
  • Prior experience in ITIL, Six Sigma and Lean Continuous Improvement
  • Ability to manage complex or long duration projects
16

Performance Improvement Manager Resume Examples & Samples

  • Participate in Finance Performance Improvement engagements
  • Finance operating model design
  • Process transformation and improvement
  • Planning, budgeting and forecasting
  • At least five years of relevant experience obtained with a blue chip consulting firm and/or in industry finance roles
  • A professional accounting designation or MBA is preferred
  • Experience serving clients or working in one or more of the following industries: Banking & Insurance, Oil & Gas, Utilities, Telecommunications, Consumer Products
17

Performance Improvement Manager Resume Examples & Samples

  • Participate in Supply Chain & Operations engagements
  • Contribute to people-related initiatives including recruiting, retaining and training Supply Chain & Operations professionals
  • Rapid supply chain assessment
  • Supply chain transformation
  • Supply chain process efficiency
  • Tax effective supply chain
  • Global trade effectiveness
  • Low carbon and sustainable supply chain
  • Operational performance improvement and core business review
  • Operational cost reduction
  • Operating model design
  • Field force effectiveness
  • Demonstrated track record with a blue chip consulting organization and/or a blue chip organization
18

Performance Improvement Manager Resume Examples & Samples

  • Data governance frameworks, including data organization, policy and procedures, and data steward roles definition
  • Data quality standards, including establishing rules based on data profiling and business requirements; and,
  • Data architecture, including canonical data models in 3NF
19

Performance Improvement Manager Resume Examples & Samples

  • Experience leading Lean process improvement in an hospital for at least 5 years with proven track record of sustainable results
  • Proficient PC skills. Working knowledge of databases, spreadsheets, word processing and statistical software programs. Knowledge of business (operational, clinical and financial) statistics and data analyses techniques. Ability to manage and analyze data. Strong analytical thinking and problem solving skills
  • 8 years
  • At least one year experience leading Lean in an Academic Medical Center Lean certification from a reputable source (University of Michigan, ThedaCare, Johns Hopkins, Denver Health, etc.) Extensive experience as a coach and with improvement projects in a wide variety of clinical settings
20

Performance Improvement Manager Resume Examples & Samples

  • Technology strategy, enterprise architecture, portfolio strategy, capability assessment, operating models, benefit measurement and realization, change management, and business process re-engineering
  • Developing processes for IT operations and governance
  • Assessing the maturing of IT organizations using industry standards and leading practices; and,
  • IT Strategy, IT Governance, IT Operating Models, or IT Sourcing
21

Performance Improvement Manager Resume Examples & Samples

  • To successfully sell, design and deliver change management and culture programmes
  • To solve business issues and problems, perhaps refined through a post-graduate qualification
  • To win and sustain client confidence
  • To work confidently and sometimes forcefully at very senior levels
  • Team coaching and leadership
  • Breadth of experience in people and organisational change capabilities and large-scale transformation programmes. Outstanding project management ability
  • Strategic business experience
  • Strategy Consulting
22

Performance Improvement Manager Resume Examples & Samples

  • Minimum 10 + years of financial services experience
  • Minimum 8 years of data technology experience to include Enterprise Master Data Management (MDM) along with Data Modeling, Data Governance, Meta Data Management, Data Architecture
  • Minimum 5 years MDM tool experience (SAS and IBM MDM tool experience is preferred)
  • Experience in Master Data Management (MDM): business process design for managing master data throughout the lifecycle
  • Should have experience in playing the role of a MDM Architect and leading large MDM Implementation for a full SDLC lifecycle
  • Should have architected solution to enable 360 degree customer view
  • Should have data quality concept understanding
  • Should be able to do cleansing, parsing, standardizing columns
  • Should have understanding of Enterprise Data Warehouse
23

Performance Improvement Manager Resume Examples & Samples

  • Active Florida State Registered Nurse license (or willing to obtain)
  • Excellent documentation and communication skills
  • Demonstrated ability to function as a team player and work independently
  • Working knowledge of Quality Management, PI, Risk Management, and Joint Commission Standards
24

Performance Improvement Manager Resume Examples & Samples

  • Actively participate in client engagements. Assume responsibility for the successful execution of project work under
  • An MBA or other post graduate degree or relevant professional designation
  • Experience in industry or professional services or experience within Financial Services and/or Public Sector
  • Minimum 5 years previous consulting or industry experience preferred
  • Experience in transformation program and / or projects highly desired
  • Strong analytical, interpersonal and communication skills
  • Demonstrated consistency in values, principles, and work ethic
25

Performance Improvement Manager Resume Examples & Samples

  • Analytical skills, such as SAS or SQL
  • Ability to understand complex risk management structures
  • A foundational knowledge of Authentication strategies / tools
26

Performance Improvement Manager Resume Examples & Samples

  • Monitors branch performance (losses, customer satisfaction, financials, defect reports, etc) to identify critical areas of deficiency
  • Monitors Division Tall Bars maintain results to under 10%
  • Create an awareness for branches to identify and communicate self ID issues
  • Spends 70% of time in market to observe and influence area and branch level coaching effectiveness
  • Conduct a minimum of 6 branch visits a week, more if performance dictates
  • Prioritize focus areas; develop and oversee execution of performance improvement plans
  • Implement proactive risk control processes in the branches within span of control to maintain operational integrity and reduce losses
  • Oversee Audit/BCA and compliance activities in branches to ensure compliance with regulations and policies
  • Participate in customer advocacy visits and call listening activities to identify service improvement opportunities
  • Monitor Branch Risk Index; assist Area Director in identification and resolution of issues
  • Consult with DM s and DMOs and Partner with AD to lead service quality initiatives and to facilitate reductions in customer defects to ensure customer satisfaction and retention
  • Provide point of escalation for customer complaints/issues that are raised to the Area level
  • Provide input to branch quarterly self-assessments
  • Review results of audit and branch inspections to identify trends and focus areas
  • Extensive knowledge of activities, tools and routines of a retail branch
  • Demonstrated track record of coaching and influencing branch leaders
  • Strong Organizational skill
  • Demonstrate strong presentation skills
  • Proven ability to improve processes and manage projects
  • Excellent interpersonal skills and well developed judgment
  • Minimum of 5 years experience in a branch leadership role
  • BA/BS or professional qualification preferred
27

Performance Improvement Manager Resume Examples & Samples

  • Operations Strategy
  • Organization Design & Governance
  • Business/Function Transformation
  • Operating Models
  • Process Design
  • MBA or an advanced degree
  • 3-5 years consulting experience from a management consulting firm or an internal consulting/corporate strategy team, and preferred 1-3 years managerial experience motivating and leading teams
  • Strong client management and executive-level communication skills
  • Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
  • Financial services background is preferred, but not mandatory
28

Performance Improvement Manager Resume Examples & Samples

  • CA or equivalent
  • Big 4 firm training / articles
  • 5 years post article experience
  • 2-3 years experience in preparing financial records and statements for government departments/ entities/ municipalities
  • Experience in working with large data sets and good working knowledge of ERP solutions or mid-tier financial and reporting systems
  • Ability to lead teams of up to 5-8 people
  • Sound working knowledge of the requirements of MCS and GRAP standards applicable in RSA
29

Senior Performance Improvement Manager Resume Examples & Samples

  • Oversees organizations that provide analytical support for Safety and Technical Training functions, including program maintenance, regular reporting, and ad hoc deep dives
  • Frequently assembles, leads and manages senior-level cross-functional and interdepartmental teams (e.g., Law, Regulatory Policy & Relations, T&D, External Relations, Safety, Security and Compliance, etc.) to achieve OU and corporate goals and objectives
  • Uses data analytics and cause evaluation techniques to make recommendations for corrective actions with high potential to improve performance
  • Directs the budget planning, prioritization, and tracking process for T&D Safety, Training & Compliance
  • Manages resources and budget levels to meet strategic objectives and operational needs. Makes, recommends and/or approves employment decisions (e.g., hiring, promotion, appropriate pay, rewards/recognition, succession planning, and termination). Manages employee performance for both direct and/or matrixed reports. Establishes performance expectations and goals aligned with Company objectives, policies and procedures. Manages, trains and develops staff by providing timely feedback, coaching and support. Demonstrates Company values through decisions and actions. Promotes the Company’s safety culture to ensure a safe work environment
  • Five or more years’ experience managing/supervising an organization, unit, or complex teams
  • Three or more years’ experience providing analytical and/or project management services that drive and support organizational improvements
  • Bachelors or Master’s degree in Business, Economics, or related discipline
  • Experience managing managers/supervisory staff
  • Six Sigma Lean green or black belt
  • Knowledge of Transmission & Distribution work practices
  • Working knowledge of cause evaluation
  • Experience managing organizational budgets
30

Performance Improvement Manager Resume Examples & Samples

  • Must be able to perform assignments with minimal supervision
  • Must be able to perform concentrated and/or complex mental activity with frequent involvement in complex and/or highly technical situations
  • Must be able to work successfully under highly stressful conditions
  • Must be able to comprehend and perform oral and written instructions and procedures
  • Must be capable of adapting to varying workloads an work assignments on a constant basis
  • Must have effective comprehensive reading skills, strong communication skills, written and verbal
  • Must have math skills to enable calculation of drug dosages and infusion rates
  • Must possess a valid Colorado Drivers License in order to drive hospital vehicles