Manager Performance Resume Samples

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JS
J Shields
Jerrod
Shields
6439 Simonis Valleys
New York
NY
+1 (555) 187 4586
6439 Simonis Valleys
New York
NY
Phone
p +1 (555) 187 4586
Experience Experience
Chicago, IL
Manager Performance
Chicago, IL
Welch and Sons
Chicago, IL
Manager Performance
  • Support effective regional and area capacity management decisions by using Workforce Management tools and models
  • Assist in the maintenance and usage of Performance Dashboards to analyse performance
  • Review & leverage branch, area and region performance data to recommend and customise campaign activity across the network
  • Support proactive performance management in the implementation of the initiatives
  • Support regional, area and branch decision making by actively monitoring and reporting on sales and service performance within the region
  • Actively monitor campaign performance and overall links to customer, citizenship and company objectives for the region
  • Work collaboratively with the national team and area heads to cascade campaigns (on time, budget & quality) across the region
Detroit, MI
Manager, Performance Management
Detroit, MI
Pacocha, Durgan and Reilly
Detroit, MI
Manager, Performance Management
  • Support the Senior Manager, Performance, Operational Controls and Governance and FSS Senior Management team to drive the implementation and maintenance of performance management practices including monitoring tools: balanced scorecard, reporting, trending, financial performance, operational risk, and progress against business efficiency targets
  • Innovate within the team to support automation/standardization of the performance management process
  • Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
  • Ensure that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals
  • Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities
  • Proactively drive enterprise quarterly forecast process and related business reviews focusing on alignment with strategy, transparent reporting on major initiatives and increased use of business drivers and key performance metrics
  • Take responsibility for ad hoc requests that may not be well defined or established by nature. Often times PM is called upon to provide ad hoc analyses, on a short notice, that involve coordination with multiple functional areas covering a variety of topics and issues
present
Boston, MA
Manager, Performance Improvement
Boston, MA
Kassulke Inc
present
Boston, MA
Manager, Performance Improvement
present
  • Develops a CI roadmap/master plan annually for the entire facility and provides assistance for the execution (facilitation, coordination, visualization,
  • Manages, executes and supports Continuous Improvement projects focusing on Quality, Cost, Delivery, and Safety of the plant
  • Conduct performance reviews and contribute to performance feedback for all levels of staff
  • Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress
  • Develops strong technical network with engineers and technicians in/out of plant
  • Assist with review, improvement, and assessment of supply chain & procurement functions
  • Performs miscellaneous tasks and projects as outlined by management
Education Education
Bachelor’s Degree in Sales
Bachelor’s Degree in Sales
University of California, San Diego
Bachelor’s Degree in Sales
Skills Skills
  • Solid experience or qualification in statistical & analytical tools & techniques
  • Capacity Planning & Strategic Workforce Planning
  • Analytical Tools and Techniques
  • Sales, Sponsorship & Campaign Management
  • Digital / Technology
  • Regulatory (including legal, risk and compliance)
  • Business Performance Management
  • Financial Management
  • Customer
  • Competitor analysis and insights
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15 Manager Performance resume templates

1

Manager Performance Measurement Resume Examples & Samples

  • CFA charterholder/CIPM Certificant with at least 5 years experience in related field
  • Demonstrated knowledge in portfolio attribution
  • Proficient in using Microsoft Excel and Access programs, expert knowledge in database management
  • Comfortable in leading and developing an effective team through communication, performance management and developed plans
  • Effective interpersonal, analytical and problem solving skills, ability to liaise with senior management
2

Senior Manager, Performance Enhancement Resume Examples & Samples

  • Accountable party for defining, planning, orchestrating, and delivering effective performance management within the FIU, in partnership with Corporate HR and AML/FIU leadership
  • Owns and manages the ongoing process around team huddles and coaching – similar to Passport approach used in branches and contact centres (including time commitments; central scheduling; content development/materials)
  • Acts as a single point of contact within the FIU on performance management (centre of excellence)
  • Promotes effective and consistent performance management (clear performance expectations and targets, incentives/recognition; consequences, coaching)
  • Owns training for the FIU, in collaboration with the IFL, AML training stakeholders, and subject matter experts (onboarding, ongoing training on systems, products, investigations process, etc.); develops training plans and content; helps coordinate, facilitate, and deliver training; documents training completion
  • Participates in transformation change initiatives within the FIU – providing input/participation from a performance management perspective
  • Leads continuous improvement initiatives around performance management
  • Ensures team is staffed with the right mix of people who exhibit the required perspectives, skills and behaviours
  • Contributes to improve the best practices within the Enterprise to help drive consistency, transparency and execution excellence
  • Trusted advisor to AML FIU leadership
  • Demonstrates excellent relationship or account management behaviours
  • Maintains prime relationship management role with Corporate HR (including the IFL)
  • Leads performance management committees with senior executives within AML
  • Possesses advanced knowledge and 7 to 10 years of experience in managing performance within operational environments (e.g., investigations units, contact centres, product operations)
  • Core project management skills an asset
3

Manager, Performance Improvement / tpm Resume Examples & Samples

  • Leads, facilitates and coordinates implementation of sustainable processes to achieve excellence in safety, quality and performance
  • Ensures processes are implemented and penetrate the organization and its culture
  • Drives implementation of new processes and ensures their sustainability at the cell level by being involved in the training of the cell managers and department heads, following up with assessment and tracking appropriate leading indicators
  • Relentlessly coaches employees at all levels on the respect / non-respect of the new processes implemented and is able to clearly articulate how changes / non-changes will affect the company in the long term
  • Is the liaison with CONA when discussing performance improvement projects / processes and influences the direction the organization is taking as a whole
  • Ensures the coherence of local implementation of performance improvement processes with the direction taken by the corporation
4

Manager Performance Improvement Resume Examples & Samples

  • Demonstrate a thorough understanding of complex change concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget
  • Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes
  • Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
  • A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
  • Approximately 4+ years of experience in providing advisory services in a number of the following change enablement areas: Change Management, Stakeholder Management, Communications, Organizational Design, Leadership Development, Training, Governance, Workforce Strategies, Human Resources Transformation, Talent Management and Culture
  • Experience in selling and delivering projects that cover the full life-cycle of Assessment, Design and Implementation support
  • Demonstrated record in driving revenue within existing clients and in developing new prospects at the "C" level of Fortune 500 companies
  • Work collaboratively in a team environment (knows when to lead and when to follow)
  • Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc…
  • High level of motivation and a self-starting attitude
  • Flexibility and ability to travel
  • Willingness to travel on short notice to meet client needs; travel is estimated at 20%
  • Full bilingualism in both, French and English languages is required
5

Manager Performance Improvement Resume Examples & Samples

  • Manage and take a leadership role in EY’s SC&O client engagements
  • Identify and lead business development opportunities
  • Create long term, trusted advisor relationships with senior client management
  • Assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders
  • Oversee and take active part in creating project documentation and creating relevant reports
  • Implementing Lean Six Sigma and managing projects under this methodology
  • Developing and/or implementing leading business processes
  • Optimizing logistics and networks for large international organizations
  • Improving inventory management
  • Driving technology-enabled supply chain transformation. Familiarity with leading supply chain technologies such as SAP, Oracle, Ariba etc. is an asset
  • Demonstrated experience with driving change and procurement cost savings at leading practices organizations
  • Outstanding academic record including a bachelor's degree and approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience
  • A post-graduate degree and/or a professional designation (e.g. SCMP, CPSM) is an asset
  • A willingness to travel on short notice to meet client needs; travel is estimated at 50-70%
6

Manager Performance Improvement Resume Examples & Samples

  • Manage and take a leadership role in EY’s client engagements
  • Contribute to people initiatives including recruiting, retaining and coaching consultants
  • Experience with entire lifecycle of an implementation of packaged systems, preferably SAP
  • Hands on experience with SAP tools such as Solution Manager
  • Developing and/or implementing leading business processes, particularly in the context of a new system implementation
  • Driving technology-enabled supply chain transformation and familiarity with leading supply chain technologies such as SAP MM and WM modules
  • Bachelor’s degree in business, engineering, computer science, or a related field
  • Masters or MBA considered an asset
  • Full bilingualism in both French and English languages is required
  • 4-5 years’ consulting experience
  • Demonstrated experience in project-based engagements in any or the combination of the following areas: IT banking systems, SAP implementations, architecture, and bank operations,
  • Strong analytical, interpersonal, communication, and presentation skills
  • Must be able to travel across Canada and the US
  • Available to travel within and outside of Canada and work in excess of standard hours when necessary
7

Manager Performance Improvement Resume Examples & Samples

  • Contribute to people initiatives including recruiting, retaining and coaching less experienced consultants
  • Driving technology-enabled supply chain transformation. Familiarity with leading supply chain technologies such as SAP MM, WM modules
  • Experience with SAP implementation (Blueprint, Configuration, Support)
  • Optimizing logistics and networks for large international organizations, particularly in the context of a new system implementation
  • Experience in Retail, Pulp & Paper, or the Public Sector is an asset
8

Manager, Performance Improvement Resume Examples & Samples

  • Manage client engagements that transform supply chains and infrastructure through a cross-disciplinary approach
  • Assist with review, improvement, and assessment of supply chain & procurement functions
  • Provide insight by using a robust set of data analytics
  • Help prepare reports and schedules that will be delivered to clients and other parties
  • Develop and maintain productive working relationships with client personnel
  • Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress
  • Conduct performance reviews and contribute to performance feedback for staff
  • Contribute to people-related including recruiting and retaining Supply Chain & Operations professionals
  • Maintain an educational program to continually develop personal skills of staff
  • Strong academic record including a bachelor’s and master’s degrees
  • Demonstrated experience in working within a blue chip consulting organization
  • Participating in client engagements focusing on supply chain solutions
  • Familiarity with leading supply chain solutions and ERP systems
9

Manager, Performance Management Resume Examples & Samples

  • Support the Senior Manager, Performance, Operational Controls and Governance and FSS Senior Management team to drive the implementation and maintenance of performance management practices including monitoring tools: balanced scorecard, reporting, trending, financial performance, operational risk, and progress against business efficiency targets
  • Innovate within the team to support automation/standardization of the performance management process
  • Ensure appropriate documentation is in place for processes within the Performance Management team
  • Liaise with stakeholders across FSS & EOP when required
  • Ensure SLA metrics that are in place align to the vision for FSS and suitable from a performance & controls standpoint with Finance & Business Partners. Performance, Control & Quality
  • Broad understanding of the four verticals within FSS (Operational Services, Accounting Services, Reporting Services and Finance System Services) and their operational processes and procedures
  • Strong presentation & communication skills (proficient PowerPoint)
  • Data mining
  • Strong organizational skills and ability to prioritize activities to ensure objectives are met
  • University degree or equivalent; with focus on mathematics or finance
10

Senior Manager, Performance Improvement Resume Examples & Samples

  • Ernst & Young are looking for a Performance Senior Manager Consultant to assist various clients in the public sector
  • We are looking to recruit an individual with industry specific knowledge within the following areas: PFMA and MFMA, knowledge of or consulted to Publis sector clients
  • We provide industry specific, commercially orientated services covering the following areas
  • Large-scale, global finance transformation and change programmes
  • Finance vision, strategic finance operating model and organisational design
  • Shared Service centers and offshored service delivery models
  • World class finance and performance management processes, such as planning & budgeting, ABM, reporting, VBM and balanced scorecards
  • Finance programme execution, covering opportunity assessment, business case development, programme planning, user requirements and benefits realisation
  • Finance Cost reduction and operational process improvement
  • Experience in auditing and/or consulting to Government departments and/or municipalities
  • Knowledge of PFMA and MFMA
  • Completed B Comm with SAICA articles
  • High performer
  • Ability to operate with independence
  • Ambitious
  • Comfortable dealing with ambiguity
  • Keen to work across a broad agenda
  • Demonstrate commercial awareness
  • Comfortable meeting demanding and multiple commitments
  • Innovative (think out the box)
  • High energy levels
  • Passionate and interested
  • Must be able to adopt a spontaneous and flexible approach
  • Must be able to get buy-in from clients
  • Trustworthy, honest and integrity
  • Shows alignment with EY values
11

Assistant Manager, Performance Measurement Resume Examples & Samples

  • Oversee staff and review team’s daily and monthly deliverables
  • Maintain a relationship with one or multiple clients
  • Perform daily and monthly calculation, reconciliation, control and outlier reporting of performance for assigned client’s portfolios, and benchmarks
  • Prepare and analyze monthly performance and attribution reporting
  • Create and update composite benchmarks
  • Update security and portfolio level class schemes and properties
  • Address ad hoc inquiries from the client for performance analysis such as providing explanations of performance fluctuations and anomalies
  • Identify inefficiencies in the current production processes and make recommendations on how to improve them
  • Experience in supervising and developing staff
  • Strong background with fixed income securities
  • Minimum of a BS degree in Accounting or Finance
  • 4+ years of investment accounting or equivalent work experience
  • Proven ability to meet daily and monthly deliverables
  • Strong communication skills including liaising differences in returns with client and asset managers
  • Understanding of/ability to calculate performance returns daily using the Modified Dietz formula
  • Experience using CAMRA and Sylvan
  • CFA, CIPM, or progress towards either
  • Familiarity with the Global Investment Performance Standards (GIPS®)
  • Experience using Crystal report writer and Bloomberg
12

Senior Manager Performance Measurement Resume Examples & Samples

  • Production and/or facilitation of a variety of performance data requested on an ad hoc basis by internal clients, including custom data requests. Requested data includes performance returns, risk statistics, portfolio characteristics, attribution and assets under management reporting
  • Frequent communication with internal clients to manage the impact of product initiatives to the team
  • Participation in implementation of changes impacting performance data, including development of solutions
  • Production and load of a variety of performance data files into internal systems
  • Ownership of team metrics reporting and supporting framework
  • Ensure thorough documentation of work processes are in place and well maintained
  • Partner with Operations, Administration and Technology to ensure data quality and to identify and resolve issues related to reporting
  • Work on ad-hoc projects as needed
  • Strong knowledge of investment concepts
  • High proficiency with Microsoft Excel and Access
  • Critical thinker with strong problem solving skills
  • A strong team player who is able to successfully meet deadlines
  • 5+ years work experience in investment management or financial services
  • BS/BA degree in Business, Finance, Accounting, or equivalent
  • Advanced knowledge of performance measurement concepts; Certificate in Performance Measurement (CIPM) preferred
  • Work experience specific to performance measurement and analytics
  • Experience with Investment Systems
13

Manager Performance Management Resume Examples & Samples

  • Maintain, modify, set-up changes and run monthly Cost Allocation processes of intermediate level of complexity to meet the high standards of results availability, data integrity and reliability requirements of the production environment
  • The incumbent must have a strong knowledge of the following Database and programming platforms and technologies: MS SQL Server 2008/2012, DTS, TSQL, SAS, SAS Macro, C#, VBA,VBScript, Analysis Services and Cubes
  • Monitor, assess and evaluate Cost Allocation results and reasonability. Through various dimensions of analysis, work closely with International Banking and Country teams to develop actionable recommendations and gather information to enhance data quality
  • Must be an effective team-builder and a good team-player and highly dedicated to the highest standards at customer service
  • The incumbent must have excellent analytical, problem solving and troubleshooting skills
  • The incumbent must be creative and flexible in finding solutions to support business needs in a rapidly changing, demanding and complex environment
  • The incumbent must have good interpersonal and communication skills and be able to work independently as well as within the team
  • Knowledge and experience with Scotiaglobe modules
  • Strong working knowledge of SQL Server 2008/2012,C# and SAS experience
  • Knowledge of Access, VBScript and VBA is an asset
  • Understanding of flow of processes and activities performed by different areas in the bank
  • Understanding of financial and management accounting principles
14

Manager, Performance Management Resume Examples & Samples

  • Manage Analyst and/or Senior Analyst in the Performance Management team, manage direct reports work in order to deliver key finance deliverables
  • Provide financial advice on both strategic & operational initiatives and highlighting and addressing key operational issues/risks using context of competitive conditions, the external environment and regulatory implications
  • Present to the Business and/or finance function, financial and non-financial results, performance drivers, scenarios and recommended action plans in order improve Business performance
  • Provide direction and guidance on the change initiatives, financial implications, resourcing commitment and delivery dates to maximise change agenda benefits/value to the organisation
  • Prepare the Strategic and Operation Plan to ensure Business commitments and objectives are met through effective stakeholder engagement, understanding of Business conditions and Group requirements
  • Assessing, analysing, and investigating financial reporting, including understanding of variances to Business plan/expectation in order to ensure accurate reporting and produce Business financial insight for potential drivers of variances when required
  • Previous leadership /Management experience
  • Tertiary qualification in a related discipline
  • Excellent financial analysis and problem solving skills
  • Ability to engage with and influence senior leaders across the finance and business community
  • Experience in reporting and analytics
15

Manager, Performance Management Resume Examples & Samples

  • Degree Qualified and professional accounting qualifications (CPA or ICAA)
  • Proven financial and management accounting experience
  • Ambition to excel in influencing and contributing to business outcomes
  • Ability to retain, process and analyse large amounts of complex and diverse information
  • Experience working in a dynamic environment with proven capability to deliver great business results while remaining focused under pressure
16

Assistant Manager, Performance & Rewards Resume Examples & Samples

  • Bachelor degree holder in BBA or related discipline
  • Minimum 4 years of experience in C&B function within Financial Services sector
  • Strong interpersonal and communication skills to interact with different stakeholders
  • Analytical skills and high sensitivity to numbers
  • Sound project experience with local and regional exposure
  • Complete fluency in English and Chinese is a must
17

Manager Performance Management Resume Examples & Samples

  • Processing monthly support cost allocations in BPC: manage the maintenance of the Profitability Allocation Model (PAM) and ensure the integrity of the monthly production cycle. This involves interfacing with primes from multiple Finance groups. Also includes validating actuals, budget and historical SA results, ensuring SOX compliance
  • Developing the support cost allocation annual and three-year plan: involves obtaining Service Delivery Unit inputs for revenue and costs for upcoming year(s). Obtaining various driver volumes from Marketing Facing and Corporate groups (e.g. headcount, revenues, NAS) and calculating the subsequent year(s) SA. The SA Plan also includes Management Fees to the main Bell Subsidiary companies (Bell TV, Bell Mobility and Bell Media)
  • Developing the SA forecast(s): Working with Service Delivery Unit primes to determine forecast costs for the current year. Processing these costs using the current support cost drivers to determine the .overall support cost forecast
  • Reporting of support cost allocations results: involves preparing monthly, analysis of results which are provided to the market facing units . Preparing quarterly Forecasts and Plan reports for Corporate Planning and Market Facing Units. Preparing material for Plan presentations and related variance explanations for the executive team
  • Support the BRS in-sourcing process: Partner with the BRS team to ensure monthly in-sourcing allocations are accurate and balanced
  • Support overall monthly and quarterly reporting: outside the support cost allocations process, the person provides support to the overall monthly reporting process within the Performance Management Team, including analysis of business unit results, outlook and forecast review and review of quarterly external documents
  • Advanced computer skills are essential with an emphasis on Excel
  • Reliable, attention to detail/accuracy and able to work autonomously
  • Must be a team player with strong interpersonal skills and be able to manage tight deadlines
  • Post Secondary Degree - with a focus in Finance/Accounting or equivalent experience
  • CPA designation an asset
  • Knowledge of BPC and BI systems
  • Understanding of Bell Canada’s Network and Field Services processes would be a definite asset
  • Ability to handle multiple requests in order of priority
18

Manager Performance Optimization Resume Examples & Samples

  • Working knowledge of Knowledgebase and/or Learning Management solutions
  • Proficient with Microsoft Office applications including Word, Excel, PowerPoint, Visio
  • Working knowledge of statistical extraction and file manipulation; Business Objects. -Reporting (including Business Object Universe Creation) or similar, Crystal -Reporting or similar is highly desirable
  • 5+ years experience managing contact center support staff such as WFM teams, QA Analysts, Trainers, telephony experts
19

Um-manager, Performance Digital Resume Examples & Samples

  • Act as the day-to-day contact for all client communication and needs
  • Establish campaign goals and metrics across various digital partners (including search, display, mobile, lead generation and social)
  • Lead client/vendor meetings and calls
  • Ensure team is submitting quality client deliverables accurately while meeting deadlines
  • Develop reporting templates and client presentations
  • Analyze reports and provide optimization recommendations and insights
  • Propose new media tactics such as mobile, local, social when applicable
  • Responsible for managing digital budgets to ensure proper pacing such as paid search, lead generation, display, mobile, social, etc
  • Ensures necessary paperwork is in place for launching new digital tests and campaigns
  • Foster strong client and internal agency relationships
  • Be the "go-to" Digital expert for day-to-day client and agency questions/requests
  • 3+ years’ experience in search engine marketing, online display advertising , social media and/or lead generation marketing
  • 1+ years supervising search or digital staff
  • Exceptional quantitative analytical skills and aptitude including intermediate to advanced Excel skills and PowerPoint
  • Understanding of auction based buying models
  • Proven ability to communicate complex digital strategies and ideas in a clear, concise manner
  • Proven ability to represent company philosophies and expertise in client-facing situations
  • Strong desire to collaborate with internal teams and departments with ability to complete tasks and projects independently as well
  • An accomplished self-starter that is willing to work in a fast past working environment
  • Process-oriented with the ability to juggle multiple tasks at one time; time management and project management skills are critical
  • Ability to effectively communicate processes and tactics to clients, peers and junior members of the team
  • Firm grasp of how to test marketing tactics and achieve performance metrics
  • Strong verbal, presentation, and writing skills
20

Manager, Performance Measurement Resume Examples & Samples

  • Develops analysis and reporting solutions that allow In Plan leaders to measure and assess the performance of both operational sales programs and test and learn activities
  • Manages one or more junior members of the team, working to transfer both general knowledge of the business as well as technical skills
  • Works with team and partners to bring new analysis, efficiencies, and reporting solutions into production
  • Collaborates with CS Analytics team to steer the development of models and campaign target lists that meet business objectives
  • Analyzes results to identify opportunities for improvement and champion process changes to take advantage of these opportunities
  • Steers the development and testing of CRM, Data, and Reporting capabilities to align with business needs
  • Champions the evolution and adoption of SLF’s CRM and Data capabilities across teams
  • Supports the In Plan Analytics team by shaping team strategy and tactics in our approach to baseline data management, reporting and analytics
  • Advanced user of MicroSoft Excel
  • Proven experience analyzing complex data sources and consolidating into meaningful reports
  • Knowledgeable in SLF analytics tools – Oracle Business Intelligence, SAS Server an asset
  • Knowledgeable in SLF information and data systems an asset
  • Understanding of wealth and protection products in the Canadian marketplace
  • Knowledge of Group Benefits Plan Administration, Health and Dental Claims Administration, Group Retirement Services, and or Individual Insurance and Wealth Management business processes is a strong asset
  • Minimum Bachelors degree and 6 to 10 years of relevant experience
21

Manager, Performance Solutions Resume Examples & Samples

  • Engage appropriate account, divisional, or enterprise resources to ensure project requirements are met
  • Create project work plans and result action plans. Ensure progress is made in line with project timelines
  • Deliver successful project outcomes and yield results established in project objectives
  • Review business initiatives from an unbiased position
  • Provide internal / external customers with insights based on business research and analysis
  • Provide recommendations and solutions that take into account the nature of our organization, the relationship we have with others in the industry (our competitive edge), and our internal organization and culture
  • Facilitate effective communication as required for successful project completion
  • Monitor and track the status of each initiative, engage appropriate local resources, and escalate as needed to ensure initiative success
  • Prepare risk assessments, establishing contingency plans for risk areas
  • Define and implement best practices across Operations, Account Management, Technology, and Financial areas as related to specific projects
22

Manager, Performance Management Resume Examples & Samples

  • Assist in the design and requirements development of the Firm’s performance management processes including employee evaluation, ranking, manager tools/dashboards, and employee feedback tools
  • Develop and communicate changes to processes
  • Assist in documenting how performance processes connect to other critical HR and non-HR processes at the Firm
  • Gather best practices from internal and external stakeholders
  • Define timelines and execute processes in partnership with HR Generalists, HR Operations and Data teams
  • Develop decks for management on annual processes
  • Assist in the analysis of data resulting from these processes
  • Assist in evaluating proposed technical/process solutions to defined requirements
23

Senior Manager Performance Initiatives Resume Examples & Samples

  • Engineer Degree in Maths / Statistics / Finance, Econometrics is required
  • Master Degree in Maths / Statistics / Econometrics preferred
  • CIPM qualification preferred
  • FRM qualified / CFA (qualified or enrolled) accepted as alternative to CIPM
  • People management experience as evidenced by career to date
  • Experience working in asset management industry and working directly with investment performance
  • Would consider candidates without direct experience provided they have a extensive experience in the funds industry and direct supervisory experience
  • Understanding of various performance measurement and analysis techniques such as return calculation methodologies (TWR, MWR, Nav-Nav), attribution, ex-post risk metrics
  • Good knowledge and understanding of financial markets and investment management
  • Advanced MS Excel
  • Knowledge of vendor systems such as Morningstar, Factset, Bi-Sam and Bloomberg
  • Strong numerical and statistical skills as evident by existing or previous employment
  • Ability to provide leadership and motivation across the group
  • Self-motivated and responsive to a changing environment
  • Enthusiasm and a desire to learn new skills and continue self-development
  • Effective communication skills and the ability to deal with people at all levels (up to senior management)
  • Team contributor
24

Manager Performance Resume Examples & Samples

  • Support regional, area and branch decision making by actively monitoring and reporting on sales and service performance within the region
  • Apply effective analytical tools and techniques to connect pieces of information and provide an integrated performance picture (balanced scorecard) & associated actionable insights for the businesses (areas and branches) to action
  • Implement routines and processes as well as control mechanisms to ensure data integrity for all reporting
  • Establish routines and processes with key branch and area leaders as well as the Regional Head Support and HO centres of excellence to present data and insights proactively and to enable actions derived on the basis of insights
  • Support effective regional and area capacity management decisions by using Workforce Management tools and models
  • Develop sales (cross product / channel) annual plans (aligned to Group) for the region
  • Customise and coordinate the implementation of sales campaigns across the region
  • Establish routines to enable proactive and collaborative campaign activity planning and implementation across the region
  • Review & leverage branch, area and region performance data to recommend and customise campaign activity across the network
  • Work collaboratively with the national team and area heads to cascade campaigns (on time, budget & quality) across the region
  • Actively monitor campaign performance and overall links to customer, citizenship and company objectives for the region
  • Actively monitor competitor sales activity in the assigned areas and identify opportunities for sales
  • Implement feedback mechanisms (feedback loops) to effectively close out on sales activities
  • Develop communication, education and migration plans (based on national and digital team plan roll outs) for branch and area roll out
  • Actively monitor & manage migration activities within defined areas
  • Work proactively with the leadership team on the implementation of digital migration strategies, new product launches and associated education
  • Effectively communicate on new product and or existing product & digital enhancements
  • Coordinate and where necessary deliver staff and customer education sessions
  • Establish effective communication routines with national teams and head office digital teams
  • Ensure the monitoring of customer regulation implementation effectiveness within assigned branches
  • Monitor and manage customer experience feedback (complaints and other) and ensure effective resolution within assigned branches
  • Ensure regular customer surveys in region and areas and translate customer feedback into actionable insights and relevant recommendations
  • Drive a client centric and engaged culture through aligned sales activity planning and implementation
  • Drive proactive compliance & risk management
  • Keep updated on all regulatory requirements and changes and drive behavior and in branch activity accordingly
  • Act as a brand ambassador for the Absa business in all activity
25

Manager, Performance Solutions Resume Examples & Samples

  • Manage client recovery efforts by understanding the requirements, gaps, and pulling in the necessary people to resolve the issues quickly and to the customers' expectations
  • Assumes and performs other duties and responsibilities not specifically outlined herein
  • Project management and/or implementation experience
  • Excellent presentation and interpersonal skills, with the ability to lead a team of non-direct reports
  • Self-directed and self-motivated
  • Excellent organization skills with demonstrated follow-through on goals, plans and projects
  • Ability to apply technology as an enabler to process improvement
  • Ability to think both tactically and strategically
  • Ability to assimilate many viewpoints and information to get to the root cause, key requirement or customer need
  • Ability to approach difficult situations factually and without emotion
  • Capable of identifying customer needs - listening to information, asking probing questions, applying knowledge, crafting solutions
  • Ability to lead - setting direction, developing teamwork and collaboration, and achieving results through others
  • Capable of problem solving - anticipating, analyzing, and resolving issues at both a strategic and functional level
  • Demonstrated leadership and/or managerial experience
26

Manager Performance Excellence Resume Examples & Samples

  • Ensuring Metrics are reported systematically across Source Quality
  • Ensuring the management review process within Source Quality is maintained and ensuing the executive management review is prepared and completed as per schedule manner
  • Developing and aligning our reporting process to the SQBR process
  • Close cooperation with Enterprise Supplier Quality on developing and deployment of reliability tools
  • Support as an facilitator the reliability initiatives driven by Ext.Make and MSM organisation
  • At least 2-5 years of management experience in a regulated medical industry (Pharmaceuticals, Medical
27

Division BPA Manager, Performance Mgmt Resume Examples & Samples

  • Acts as a business partner analyzing and understanding key drivers of performance, tracking results against KPIs, and proactively assessing risks & opportunities
  • Deliver high quality, accurate, and timely reporting of key division performance management deliverables, both internally (fact book, scorecards, ELT presentations, MBR), and externally (ECN, board)
  • Manage Investor Relations process (draft press releases, liaison with functions to prepare for analyst/external questions) and financial oversight to Global Communications
  • Ensure smooth and accurate close activities and improve management reporting through automation and simplification / standardization
  • Extensive use of financial systems (ASPIRE / BPC)
28

Manager, Performance Improvement Resume Examples & Samples

  • Designs, plans and coordinates a consistent, standardized medical staff peer review process throughout Methodist Healthcare
  • Manages the development, review and revision of policies and procedures
  • Manages the periodic reporting of case and rate review indicators
  • Reviews medical records and other data sources to screen for selected quality indicators. Analyzes data for patterns or trends and opportunities for improvement. Prepares reports of findings/summary reports for review and action
  • Manages the process for identification of appropriate quality measures and/or studies for ongoing performance measurement or focus reviews. Assists in developing study criteria and performs a review of the relevant literature
  • Manages the continual regulatory readiness process related to the medical staff performance measurement and improvement
29

Manager Performance Improvement Resume Examples & Samples

  • Develop business by engaging with clients and building strong relationships, responding to proposals and originating opportunities as you work within client sites
  • Lead and deliver client engagements that identify, design, and implement creative business solutions for clients in Government and Financial Services sectors
  • Gather and organize information on problems and procedures for clients to ensure the coherence in presentation to different levels of client management team. Analyze and synthesize data gathered and develop solutions and alternative methods of proceeding
  • Lead and manage a team through proposal development and project delivery. Design, evaluate, recommend, and review quality of all client deliverables. Lead team in developing and reviewing project timelines, project work plan, core client deliverables, and statements of work using PMO tools including MS Project
  • Develop and implement plans for the organization's products/services to meet established targets. Activities may include: market research, oversight of product development and design; pricing; launch new products; and monitor sales performance
  • Contribute to business planning at the executive level to develop strategies consistent with the organization's overall mission, vision and objectives
  • Manage and develop team members by giving timely, relevant and constructive feedback as well as motivating and focusing the team on results
  • Manage risk within the team by correctly identifying assignment risks, developing and implementing mitigation approaches in line with the firm’s QRM guidelines
30

Manager Performance Resume Examples & Samples

  • Apply effective analytical tools and techniques to connect pieces of information and providean integrated performance picture (balanced scorecard) & associated actionable insights forthe businesses (areas and branches) to action· Implement routines and processes as well as control mechanisms to ensure data integrity forall reporting· Establish routines and processes with key branch and area leaders as well as the Regional Head Support and HO centres of excellence to present data and insights proactively and to enable actions derived on the basis of insights· Establish relationships and routines with the central performance teams to ensure reporting and insights integration for the region timeously and accurately and keep a comprehensiveup-to-date regional performance dashboard, populated with key performance metrics· Support effective regional and area capacity management decisions by using WorkforceDevelop sales (cross product / channel) annual plans (aligned to Group) for the region for communication to Regional and area Leadership Team (Via Regional Head Support)· Customise and coordinate the implementation of sales campaigns across the region ensuring
  • Analytical Tools and Techniques
  • Sales, Sponsorship & Campaign Management
  • Digital / Technology
  • Regulatory (including legal, risk and compliance)
  • Capacity Planning & Strategic Workforce Planning
  • Financial Management
  • Competitor analysis and insights
31

Manager Performance Incentives Resume Examples & Samples

  • Establish, lead and manage all Program, Project and Portfolio Management activities undertaken within a substantial change Portfolio
  • Lead project planning, status reporting, financial budgeting and reporting, risk and issue management and change control processes for programs and projects within the Portfolio as well as providing administrative support
  • Additionally, the role is required to lead and drive the continuous improvement of Portfolio Management standards and services
  • Proven previous leaderships experience coupled with programs/incentives experience will be advantageous
  • Strong stakeholder and relationship skills and ability to influence
  • Ability to understand complex system logic and processes, and apply this knowledge to deliver analysis that supports strategic decisions
  • Excellent collaboration and communication skills, with a high attention to detail in high-pressure situations
  • Strong and demonstrable interpersonal and soft skills
32

Manager Performance Excellence Resume Examples & Samples

  • 5 years with healthcare operations
  • Master's Degree in a healthcare, business, finance or related field
  • Experience using at least one health information system strongly preferred
33

Manager Performance Resume Examples & Samples

  • Masters Degree in Life Sciences or MBA
  • 4+ years of experience in pharmaceutical development setting
  • 3+ years of risk and/or quality management experience; including risk mitigation planning and tracking, milestones, commitments, actions
  • Experience in the areas of Risk / Quality Management is a plus
  • Experience setting up and utilizing Performance Dashboards to analyse and drive superior performance
  • Excellent knowledge in development of vaccines, process design and simplification, and Risk Management
  • ADP practitioner/Lean 6 sigma expert or equivalent experience is a plus
  • Result driven and able to motivate or inspire both junior and senior staff
  • Has a “can do” attitude, helping the organisation to deliver stretch goals
  • Ability to coordinate and/or support multiple projects simultaneously
  • Previous matrix team experience in a global context is essential
  • Interpersonal and influencing skills – to facilitate optimal interaction between the platform/R&D Centre and other R&D associates
  • Comfortable and adept at working within a rapidly changing environment and support adaptation of organization plans and priorities to address business and operational challenges
  • Support PRM Lead/Sr Manager in the effective partnership with assigned R&D area to ensure the consistent execution of Performance, Process and Risk Management in that area
  • Assist in evaluating Risks and establishing Risk Mitigation plans that include measurable deliverables to ensure performance
  • Identify and promote the appropriate escalation of Risks to the appropriate level (e.g. group leadership, Platform leadership, Risk Management Board, Risk Management Corporate Board)
  • Ensure the consistent use of agreed Risk Management system in their assigned R&D area
  • Collaborate with other Performance, Process and Risk Managers to ensure the appropriate communication and handling of cross functional risks
  • Support delivery of process innovation and improvement change initiatives within assigned area. Develop strategy and plan for implementation of initiatives and support tracking and reporting for these initiatives
  • Ensure that process innovation activities (utilizing LEAN and/or ADP Methodology) improve not only compliance and quality but also operating efficiencies and productivity
  • Support proactive performance management in the implementation of the initiatives
  • Source and identify relevant data to support decision making of Change Initiatives/ Process Improvement governance boards
  • Act as an ADP/lean coach (to promote mindset change), providing training, facilitation, and expertise in the ADP/lean processes and tools
34

Manager Performance Management Resume Examples & Samples

  • 50% - Identify and drive client best practices
  • Identify and document common themes/structures/tactics across highest performing clients and create best practice definition
  • Coordinate and implement performance improvement programs to produce higher ROI for clients
  • Utilize cross functional levers to implement best practices (i.e. product enhancements, operations programs, Client Org guidance)
  • Engage directly with Large Group and Enterprise clients, evaluate their performance, and coach / project manage clients to improved performance
  • Monitor success of performance management programs
  • 30% - Track and Analyze Client Performance Metrics
  • Track and refine client performance metrics (i.e., what is success for our clients?)
  • Partner with product and analytics teams to help operationalize measurement of success, ensure availability of data and manage cross-client analysis to monitor success against defined metrics
  • 20% - Strategic Projects
  • Manage design and implementation of new performance strategies
  • Master’s degree (MBA, MPH, etc.) preferred
  • Knowledge and understanding of current trends in healthcare
  • Aptitude for aligning process, projects, and people to meet business goals in cross-functional team settings
  • Demonstrated past experience in delivering team success via data-driven metrics & reporting
  • Demonstrated track record of success regardless of prior field or role
  • Excellent communicator, a consummate team player, highly adaptive, and have a strong sense of personal integrity
  • Comfort wielding influence instead of authority
  • Ability/desire to own and coordinate dynamic, important work – with flexibility and willingness to get into the weeds and do whatever it takes to reach goals
  • Analytical, but also empirical, and deeply dedicated to continuous improvement
  • Passionate about contributing to teams and modeling the way for others to follow
  • Able to take complex business problems & break them down into clear goals, then support the team through execution to reach those goals
  • Eagerness to tackle challenge with various unknowns
  • Utilizes intellectual curiosity & foster work environments that inspire curiosity in others
  • Ability to build strong relationships & are excited about working with others through change
  • Professional attitude – comfortable working in a corporate setting populated by diverse types of people and able to maintain poise and a sense of humor in stressful situations
  • Willing/excited to work in a fast-paced, but sometimes intense, rapidly expanding company
  • Travel anticipated ~10%; and may include client site visits, sales meetings, conferences, and trainings
35

Temporary Manager, Performance Management Resume Examples & Samples

  • Bachelor’s Degree, 10+ years of Human Resource Management or related experience
  • Strong process improvement and change management skills
  • Strong Project and Program Management skills
  • Proficient Microsoft Office skills
  • Track record of flexibility and learning agility
  • Ability to manage multiple complex projects with a virtual team (clients and team members)
  • Demonstrates creative problem-solving skills
  • Identifies and resolves issues effectively and appropriately
  • Handles confidential information appropriately
  • Professional certification (PHR or SPHR) preferred
36

Manager Performance Management Resume Examples & Samples

  • 20% - Team Management
  • Partner with Director to plan for hiring, team development, and growth; especially for areas of ownership that will be new to athena
  • Contribute to the development of direct reports and overall performance management team by lending your knowledge and experience to teach others what you know
  • Define roles and responsibilities of direct reports, offering effective delegation and feedback on assigned work/projects
  • Set and monitor annual performance goals & objectives, including responsibility for performance appraisals
  • Responsible for development of direct reports, via routine check-ins; identifying training needs; providing coaching/teaching; and ID’ing/advocating for professional development opportunities
  • Responsible for termination/disciplinary authority of direct reports, which includes ensuring appropriate steps are taken when delivering feedback and initiating personnel action
  • 30% - Contribute to development and implementation of client best practices for one area of ownership (with goal of improving overall client performance), examples include
  • Quality performance
  • Experience with team management
37

Manager, Performance Improvement Resume Examples & Samples

  • 3 years of experience as a certified Black Belt/Master Black Belt within a manufacturing environment required
  • Manages, executes and supports Continuous Improvement projects focusing on Quality, Cost, Delivery, and Safety of the plant
  • Develop and update Six Sigma training materials. Directly provide formal and informal lean training (six sigma, Kaizen, xx). Coach and guide trainees to accelerate execution and completion of black/green belt projects
  • Lead cross-functional implementation teams utilizing Six Sigma and lean manufacturing tools in executing Continuous Improvement processes including cost reduction activities. Help the organization identify improvement opportunities that reduce/eliminate non-value added activities within production and business processes
  • Determine financial impact of process improvements
  • Lead and support project team to solve complex problems
  • Identify and lead Continuous Improvement opportunities, define scope and project goals
  • Communicate project objectives and metrics, resolve barriers and monitor lean initiatives
  • Coordinates and/or executes specific skill training for management teams in cooperation with HR
  • Develops a CI roadmap/master plan annually for the entire facility and provides assistance for the execution (facilitation, coordination, visualization,
  • Proactively collaborates with regional/network and local CI Managers from other plants across categories/countries in order to communicate the global benchmarking methodology. Supports regional/network CI Manager on benchmarking best practice database
  • Ensures technical excellence and consistent approach with common language and toolsets
  • Develops strong technical network with engineers and technicians in/out of plant
  • Performs miscellaneous tasks and projects as outlined by management
38

Manager, Performance Management Resume Examples & Samples

  • Designs, develops, and implements high impact performance review processes to develop a high performance culture and support business initiatives
  • Coordinates development and execution of Performance Management programs, systems, and processes
  • Drives creation and adoption of clear, concise, integrated, and value-added talent review processes
  • Develops a credible, relevant annual review process that provides meaningful feedback to employees
  • Monitors the development of key talent by ensuring that development plans are in place and achieved
  • Collects, analyzes, and maintains data gathered from the succession planning process to inform senior leaders
  • Identifies critical competencies for each job family
  • Leads the Performance Management Process for all direct reports, including annual review and development processes
  • Identifies performance and development gaps and coaches team members to close gaps
39

Manager, Performance Optimization Resume Examples & Samples

  • Provides SME leadership, project leadership or oversight, and ensures development and deployment of solutions that achieve business needs and objectives
  • Leads team, staff and work streams by supervising work assignments, staff development, resource planning and accountability, performance management and skill gap analysis
  • Leads, manages and empowers the team through effective delegation to attain a high standard of performance and delivery for the team and all participants
  • Manages and delivers solutions in a collaborative cross-functional global environment
  • Acts as a liaison between the team and business leadership. Provides progressive updates and aligns the team with the overall business objectives of the department and company
  • Assists in the annual budgeting process
  • Interprets, administers, trains and coaches compliance with policies, processes and procedures for the team
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years)
  • Lean Six Sigma certification, ideally at Black Belt Level
  • Strong leadership abilities and skills to include leading organizational change
  • Excellent people management and interpersonal skills including the ability to coach, mentor and develop staff
  • Client-focused, solutions-oriented approach that achieves mutually beneficial business results
  • Advanced expertise to lead, design, develop and deliver performance optimizing products and Services to the business
  • Close attention to detail to deliver concise and accurate requirements-based products and services
  • Effective ability to exercise independent judgement and decision making
  • Strong knowledge of fiscal management to include budgeting and forecasting
  • Effective meeting facilitation and presentation skills
40

Senior Manager, Performance Resume Examples & Samples

  • 4+ years of progressive sales and management experience
  • Excellent analytical and problem solving skills with ability to define critical issues
  • Comfortable with detail and ability to summarize information into key insights, establishing linkages to business strategy and objectives while generating ideas to improve business performance
  • Consultative with ability to conceptualize and execute initiatives that drive growth and profitability
  • Self-starter with ability to solve ambiguous / open ended business challenges
  • Effective project management skills and ability to progress multiple projects simultaneously
  • Strong negotiation skills based on a thorough understanding of sales / marketing practices
  • Experience leading and influencing cross-functional teams across the organization
  • Ability to manage internal clients at Senior Manager and executive level
41

Senior Manager, Performance Excellence Resume Examples & Samples

  • Create and connect with regional Points of Contact to ensure standardization of processes and programs
  • Lead Consumer teams responsible for Annual Product Review and Marketed Product Stability programs
  • Develop, implement and oversee strategies, goals and objectives to ensure the successful implementation of critical quality processes
  • Provide leadership and direction to regional teams responsible for Training, Annual Product Review, Marketed Product Stability, Change Control and Laboratory Services
  • Provide leadership in achieving and maintaining compliance with regulatory, Enterprise Standards and
  • Source Quality Core Processes
  • Lead quality related initiatives in alignment with company and organizational goals
  • Lead and/or participate as a key contributor to cross-function, cross region, cross segment teams addressing high complexity/high impact issues, initiatives, and strategies
  • Lead the development and introduction of new processes and procedures to drive compliance and efficiency
  • Independently manage and prioritize highly complex and diverse workload, ensuring that deliverables are on- time, accurate, and meet their intended objective
  • Independent decision-making authority and accountability for compliance decisions with significant potential impact to customer service
  • Develop aligned, respectful and productive relationships with J&J peer and leadership partners across multiple responsibility levels and within a high matrix structure. Work with senior leadership to advance the organization and drive improvement
  • A minimum of a Bachelor’s Degree is required. Degree in Chemistry, Engineering, Life Sciences, Pharmacy or related discipline is preferred
  • Experience in a FDA-regulated industry is required
  • A minimum of 5 years of Quality experience in either Pharmaceutical Manufacturing, OTC Drug and/or Cosmetic Supply Chain is preferred
  • A minimum of 2 years’ experience managing professionals is required
  • Experience in the development and implementation of quality systems and continuous improvement is preferred
  • Detailed working knowledge of cGMP requirements and current FDA enforcement issues
  • Demonstrated ability to lead cross-functional teams and collaborate with internal/external partners to enhance relationships and interactions, including interfacing with management to inform, drive change, and provide
  • Direct feedback
  • Demonstrated ability to manage and lead complex or ambiguous issues autonomously
  • Strong leadership and coaching skills are required and prior experience leading a team of quality professionals is required
  • Strong knowledge of CFR 210, 211, 820 and CAPA is preferred
  • Must be able to influence people at different levels in a matrix organization, strong, independent and analytical thinking skills are required
  • Demonstrated ability to build respectful and productive relationships with subordinates, peers and leadership partners across multiple responsibility levels and within a high matrix structure is required
  • Strong communication (verbal, written, and presentation) and interpersonal skills, self-awareness and adaptability required
  • Demonstrated ability to lead and/or work as a key team member, developing strategy/plans and implementing successful outcomes is required. Demonstrated ability to address complex issues using deductive reasoning, critical analysis skills and systematic approaches is required
  • Results-oriented with strong track record of success in delivering on objectives
42

Manager, Performance Improvement Resume Examples & Samples

  • Coordinates development and implementation of the MHS Performance Improvement Plan and Appraisal. 2. Develops and implements plans for data collection, analysis and reporting of departmental, facility, organization and disease specific performance measurement/assessment activities
  • Plans and directs the Performance Improvement process in collaboration with department heads/representatives throughout MHS. Provides just-in-time education as required
  • Leads and facilitates Root Cause Analysis as necessary of sentinel events/unanticipated outcomes and facilitates the implementation and follow-up monitoring of risk reduction strategies for designated facility and/or MHS
  • Coordinates peer review process for assigned medical staff services, including provision of physician-specific and aggregate data for reappointment and ongoing assessment. Provides roll-up report for MEC at designated facility. 6. Requests and/or writes Meditech and other database system reports to support performance improvement activities for the facility and MHS
43

Manager, Performance Services Resume Examples & Samples

  • Oversight of the DUHS PG relationship. This includes survey administration, survey changes and the primary interface with the PG team on a day to day basis and covers all entities of DUHS who use PG
  • CAHPS and patient experience measurement expertise. This includes staying abreast of the ever-changing CAHPS program and providing oversight of the implementation of the necessary changes
  • Oversight of the reporting of patient experience results. This includes the balanced scorecard, the star rating program and provider level reporting as well as reporting to various leadership forums
  • Resource for the patient experience improvement work. This includes supporting the various PEOT committees, providing subject matter expertise to improvement teams and helping to coordinate improvement services and resources from PG
  • Management engineering: to include the productivity management system, labor budgeting and productivity/process analyses and improvement
  • Operational Support: supporting Senior Operational leadership with focused analyses or improvement efforts and management of administrative projects and Clinical Decision Support and performance improvement to include clinical decision support and ongoing performance improvement support
  • Performance Monitoring: to include management of the balanced scorecard and the collection or reporting of related performance metrics
  • Patient Satisfaction: to include coordination and support of related patient satisfaction improvement
  • Six Sigma: to include deployment planning and execution and project management and support. In addition, the person would perform the following
  • Oversee specialized aspects/services of the Performance Services scope of responsibilities as assigned by the Departmental Director
  • Support Hospital leadership with requested analysis for major improvement, planning or budgeting
  • Direct supervision of staff within the assigned area
  • This position is responsible for managing the service delivery or major function and direct supervision of staff within their area of responsibility
  • The success is assessed by attainment of personal and business goals and objectives
  • Strong computer skills to include database analysis
44

Senior Manager, Performance Improvement Resume Examples & Samples

  • Live a ‘people first’ culture and be driven by continuous challenge and learning
  • Have 10+ years solid Supply Chain/ Transformation experience, preferably from a consulting background, or a mixture of operational and consulting
  • Be able to solve complex challenges within a client’s environment
  • Hold a tertiary qualification and excellent employment credentials where you can demonstrate the delivery of measurable benefits – quantitative or qualitative
  • Be comfortable with business development, including identifying, qualifying and pursuing engagement opportunities
  • Coaching, mentoring and training consultants and managers in the delivery of excellence in procurement consulting, maintaining knowledge and skills appropriate to the evolving nature of procurement practice
  • Hold excellent engagement management skills to help deliver high levels of customer satisfaction and engagement profitability
45

Manager, Performance, Culture & Engagement Resume Examples & Samples

  • Lead a team to foster a highly engaged, constructive workplace culture through the development and implementation of programmes for engagement strategies including but not limited to; a reward and recognition programme, a ‘People Matters’ Survey, the ‘TAFE NSW Organisational Health’ Survey and the conduct of ‘post’ Survey activities
  • Design, implement and drive an Engagement and Culture Strategy including a ‘stakeholder communications plan’ and associated activities that affirm programme uptake and commitment from business units
  • Develop, implement and drive in consultation with the People and Safety team, a Recognition and Reward
  • Design, develop and implement a performance development framework with associated systems, processes and sound reporting framework for evaluating performance, across the whole of TAFE NSW
  • Manage and oversee analyses of reporting data which identifies performance related information such as talent and development opportunities for further individual staff development
  • Oversee activities which promote the TAFE NSW vision and principles such as ensuring web pages and other communication channels are visible updated and well maintained as well as monitor branding
  • Anticipate programme risks and issues and develop communication and interventions to pro-actively resolve issues and mitigate risks
  • Develop cultural and performance change management strategies, in consultation with People and Safety team members
  • Lead the development of a safe, healthy and inclusive work environment
  • Degree qualification in Human Resources, Organisational Development or a related discipline or equivalent skills, knowledge and experience
  • Extensive experience in developing performance, engagement, recognition and reward programs in a complex government or corporate environment
  • Attach an updated resume
  • Provide written responses addressing the targeted questions below as this forms a specific part of the selection process (max. 2 A4 pages)
  • Explain the role you have played in performance management design, implementation and reporting in a medium to large organisation