Mobility Manager Resume Samples

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NK
N Kozey
Nyah
Kozey
880 McClure Creek
Houston
TX
+1 (555) 558 5525
880 McClure Creek
Houston
TX
Phone
p +1 (555) 558 5525
Experience Experience
Philadelphia, PA
Mobility Manager
Philadelphia, PA
Klocko-Franecki
Philadelphia, PA
Mobility Manager
  • Proactively work to reduce support costs and improve productivity (continuous improvement)
  • Engage with talent and business stakeholders to work through individual case or escalations, and make recommendations on how to proceed based on legal guidance
  • Prioritising work and managing workload in busy periods
  • Familiarisation with the International Mobility Framework and Modular Mobility Framework, Assignment Categories, Mobility programs and the Exception Process
  • Recruit, hire, train and develop a high performance mobility support team
  • Implement, enforce, and improve mobility support policies, processes, procedures and controls
  • Motivate team members to work collaboratively and effectively
Dallas, TX
Manager Mobility
Dallas, TX
Harris and Sons
Dallas, TX
Manager Mobility
  • Assist the engagement manager in the organization of the client work and delivery of exceptional client service
  • Detect and assist in developing possible business opportunities
  • Develop positive relationships with the EY global network and client personnel
  • Provide exceptional client service to your assigned clients and other stakeholders and act as the first line day-to-day contact for a number of defined clients
  • Group Travel Management
  • Manage expatriate tax filing and maintain relationship with local tax authority
  • Provide consultancy, training and advice to HRMs on topics relating to International and domestic Mobility in China
present
San Francisco, CA
Manager, Global Mobility
San Francisco, CA
Hills, Marquardt and Bailey
present
San Francisco, CA
Manager, Global Mobility
present
  • Provide mobility-related expertise, consultation and cost estimates to local and home office HR partners and other key stakeholders. Facilitates the use of Herbalife mobility policies and procedures. Provide technical expertise on tax, equity, immigration, social security, and payroll compliance for countries in the cluster
  • Manages and coordinates day-to-day operations and relationships with external vendors
  • Works with local offices to develop marketing materials to promote mobility
  • Develops and administers transferee surveys to measure program effectiveness, and develops methods to track and measure ROI
  • Coordinates with global and local HR and Finance to determine individual transferee packages and documents packages in mobility agreements
  • Responsible for ensuring that delivery of services provided by external vendors are efficient and transparent to ensure complete satisfaction with new hires and transferees
  • Tracks and reports mobility-related costs, including approving and tracking home leave for expats
Education Education
Bachelor’s Degree in Business Administration Desirable
Bachelor’s Degree in Business Administration Desirable
Colorado State University
Bachelor’s Degree in Business Administration Desirable
Skills Skills
  • Strong ability to drive high productivity and lower costs
  • Strong ability to balance support priorities for maximum business success
  • Strong team player who is able to work across multiple functions and disciplines
  • Strong attention to detail
  • Expertise in effective and efficient desk-side support services; strong ability to manage and resolve end user support issues
  • Strong organizational skills and ability to prioritize
  • Strong attention to details
  • Capability to understand Southern Glazer’s application portfolio as well as how the different systems contribute to daily business operations
  • Strong communication and influencing skills
  • Strong intellectual rigor and commercial awareness
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15 Mobility Manager resume templates

1

Mobility Category Manager Resume Examples & Samples

  • Willing to work with dedication and passion in a virtual team of experienced professionals; you will learn a lot in this job; and it will open doors for your next career step
  • Acknowledged mastery of marketing principles, practices, tactics and tools
  • Understands the sales process and becomes a respected peer of the sales management team within the country or area they are responsible for covering
  • In-depth understanding of the mobility industry and the competitive offerings
  • Strong project and program management skills
  • Excellent written (Word , PowerPoint) and oral communications (presentations)
  • Strong analytical skills (Excel)
  • Ability to build, manage and influence virtual teams
  • Ability to interface effectively with all levels of management and functional disciplines, both within and outside HP
  • Strong influencing and consensus-building skills with sales teams, product managers and the channel teams
2

Mobility Apps Manager Resume Examples & Samples

  • Serves as subject matter expert (SME) on all mobile apps and the major mobile operating systems from a functional and technical perspective
  • Has a consistent mobile strategy applied across all services and applications. Ensures that Mobile US strategy is aligned with Mobile Global strategy in Mobile Banking
  • Collaborates in the user experience design team to develop competitive mobile usability and workflows
  • Ensures all banking services for Consumer and Small Business delivered through the mobile channel meet customer and business regulations, laws and policies
  • Identifies workflow enhancements such as recurring transactions, looking across all online and mobile channel services for efficiencies and consistency
  • Works with LOB areas in channels, Innovation and Payments to develop cohesive mobile apps in cross areas
  • Provides technical input and creative solutions within Requests for Proposal (RFP) responses
  • Stays current on all changes in mobile usage trends, new technological feature/functionality and advancing developments in mobile devices
  • Bachelor’s degree in a related field
  • Minimum of 5 years experience in design and development around mobile platforms. (iOS, Android)
  • Development in other areas is a plus: restful services, AWS, HTML5, NodeJS.
  • Ability to work with Agile Development Methodology
  • Team player: Capacity to work with and lead project members not under direct authority to achieve the desired results
  • Project or Program Management: Candidate must be strong and able to manage capacity issues, contention issues and prioritization
3

Manager Mobility Resume Examples & Samples

  • Provide consultancy, training and advice to HRMs on topics relating to International and domestic Mobility in China
  • Oversee consistent application of International Mobility standards, policies and processes
  • Work with HRMs for the determination of appropriate compensation and mobility benefits for international employees transferring into and within China
  • Manage vendor relationships and ensure cost effectiveness of service provision for tax services, immigration, security/risk, relocation, shipping etc. international employees in China with the support of the International Mobility community
  • Manage expatriate tax filing and maintain relationship with local tax authority
  • Oversee administration, invoicing, billing and recharging of costs for mobility benefits in China
  • Manage personnel information databases and tracking for international employees, relevant assignment information, assignment costs and benefits
  • Experience of working in an international company with matrix structures
4

Manager, Mobility Resume Examples & Samples

  • Responsible for management and execution of project delivery in accordance with Project plan
  • Responsible for managing risks, issues, actions and escalations in accordance with project protocols
  • Responsible for building strong client relationship and with internal EY network
  • Support high quality delivery and responsible for final review, signoff, and timely delivery of client deliverables
  • Manage revenue/margin on engagement according to plan – monitor timesheets
  • Manage/coach advisors within the team
  • Provide a forum to enable open discussion of ideas, resource projects by giving opportunities to different members of the team, recognise collaborative teamwork and exceptional client service
  • Responsible for ensuring project implementation processes adhere to data protection protocols in accordance with risk management guidelines
  • Relevant background in employment tax or global mobility
  • Experience in managing complex project implementation and stakeholder management
  • Experience working in a fast-paced environment
  • Advanced level of PowerPoint, Excel and Word
  • Experience in using MS Project
  • Knowledge of Visio would be advantageous as would a Prince 2 qualification
5

Mobility Manager Resume Examples & Samples

  • Excellent academic background
  • Recognised tax qualification (ATT, ACA, CTA)
  • Very strong US experience and ideally EA qualified
  • Working knowledge of UK, US and international individual income tax rules and regulations
  • At least 5 years' experience in the management of personal tax affairs of international mobile executives
  • Exposure to employer compliance
6

Manager Global International Mobility, Gssc Resume Examples & Samples

  • To act as an Area Manager in the IM Function responsible for preparing Offers, Salary Build Ups, Cost Estimates and other assignment related documentation
  • Advisory role - present offers and Salary statement to International Assignees, undertake discussions explaining queries and obtain confirmation of acceptance on offer. Able to deal with queries and clarify with competence and knowledge
  • Act as an advisor to Business & Stakeholder on International Assignment policies, processes and delivery. Partner for strategy and solutions
  • Audit cost estimate, build ups, assignment contracts for quality checks
  • Focus on Compliance, Risk and Regulatory Control in managing International Assignment
  • Knowledge of International Payroll / Payroll Administration for International Assignees
  • Responsible for ongoing review of policy effectiveness and feed back to IM SME and IM GSSC Head
  • Responsible for data privacy and data protection related to the role
  • Responsible for SLA, KPIs and quality of delivery to IAs and all Stakeholders
  • Responsible for timely reporting on metrics and analytics to ensure IM GSSC Dashboards are published on time
  • Responsible for oversight on HRMS data accuracy and timely completion of actions in HRMS through the team of data
  • Responsible for achieving International Assignee Voice of the Customer target scores and satisfaction levels
  • Presenting & communicating information
  • Deciding & initiating action
  • Analyzing
  • Delivering results & meeting customer expectations
  • Following instructions & procedures
  • Process Improvements
  • Developing to a trusted advisor and professional in the International Mobility space
7

Mobility Manager Resume Examples & Samples

  • Serve as expert on China immigration processes, policies, and protocols, and create internal processes and guidelines to ensure compliance to China immigration policies
  • Engage with talent and business stakeholders to work through individual case or escalations, and make recommendations on how to proceed based on legal guidance
  • Identify trends, and escalate programmatic or strategic needs and enable China immigration programs
  • Create and deliver communications to aid in the understanding of complex China immigration concepts for functional business leaders
  • Create and maintain educational and information resources for stakeholders
  • Hold regular touch points with functional talent and stakeholders to resolve gaps in process and understanding
  • Provide analysis and recommendations based on data and reporting to enable strategic business decisions, including monitoring of business travelers days in country
  • Assist with external immigration vendor selection, and ongoing vendor oversight to ensure compliance and deliverables are met
  • Minimum of 4-years of related experience in Immigration, Mobility or HR
  • In-depth understanding of China immigration laws and regulations
  • Ability to learn complex concepts quickly
  • Excellent communication skills; ability to represent complex issues and recommendations in simple ways to enable business decisions
  • Ability to engage with multiple stakeholders across talent and the business
  • Ability to work both independently and collaboratively with teams
  • Strong competency in core professional skills, especially: attention to detail, responsiveness, follow-through, flexibility, initiative, and tact
8

Mobility Manager Resume Examples & Samples

  • Primary role is to assess consumer mobility needs and coordinate ride options, using knowledge of local transportation resources as well as relevant UnitedHealthcare services
  • Coordinate between consumer and the transportation resources being accessed (typically, local organizations providing services) to understand underlying community capacity in real time and ensure open lines of communication
  • Gather and analyze data to evaluate effectiveness of mobility options for program participants to include persons with disabilities, under-resourced, the elderly and others who are transportation disadvantaged in order to build the most efficient and cost effective option possible
  • Build and maintain relationships with public transit agencies, human service agencies, volunteer driving programs and community partners that provide transportation
  • Develop strategies for seeking key local transportation partnerships and grant opportunities in support of program activities
  • Develop and maintain the Mobility Champions Council, a stakeholder group and coordinates public involvement activities to cross promote events
  • Coordinate with UHC Community Plan regarding non-emergency medical transportation for members
  • Act as a subject matter expert for transportation solutions
  • Bachelor's Degree in Transportation, Urban Planning, Business, Public Adminstration, Social Services or related field
  • Knowledge of the principles, procedures and strategies of human services transit-transportation planning and coordination strategies
  • Knowledge of federal programs providing transportation funding for the targeted populations including JARC (Section 5316), NFP (Section 5317) and Elderly Individuals and individuals with disabilities (Section 5310) Programs
  • Knowledge of the American with Disabilities Act (ADA) and its specific applications to mobility management
  • Experience with social services and/or related activities
  • Client or Case Management experience
  • Ability to provide leadership and speak before public groups
  • Low level management experience
9

Mobility Manager Resume Examples & Samples

  • 50% Travel or less
  • 3+ years of experience in mobility management, service planning, accessible services, human services transportation coordination or a related experience
  • 1+ years of customer service experience
  • 1+ years of experience working with very diverse and marginalized populations in a professional setting
  • Proficiency with PC-based work processing and database documentation (Word, Excel, Internet, Outlook)
  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
  • Ability to read and understand transportation and program planning documents
  • Bachelor's Degree in Transportation, Urban Planning, Business, Public Administration, Social Services or related field
10

Mobility Service Manager Charlotte Candidates Requiring Visa Sponsorship Will not be Considered for This Position Resume Examples & Samples

  • Proven experience in managing Mobility Infrastructure Services in a highly regulated environment while meeting overall corporate objectives
  • Proven track record as a Service Manager or Product Manager leading strategy for multiple products and services in the IT infrastructure space
  • A thorough understanding of what it means to design integrated Services/Products that deliver a high-caliber End User experience
  • A diverse set of highly-developed person-management skills including management of a global team
  • Demonstrated ability to communicate material to C-level stakeholders
  • Skillfully synthesizes large quantities of complex information under pressure. Distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty
  • Experience relaying sensitive information to appropriate parties
  • Goals oriented, with proven track record in collaborating with diverse stakeholders and driving results, especially via influence management
  • To be effective, this professional must have a strong understanding of technology trends and deep knowledge of mobility and mobile security
  • Executive verbal and written communication skills
  • Team leadership, delegation and empowerment capabilities
  • In-depth understand of the supplier strategies from Microsoft, Cisco, Google, Good Technologies
  • Capability to translate supplier strategies into End User strategy for Bank of America
  • Strength and focus on priorities
  • Commercial management and Supplier relationship management
  • Understand of Financial Institution compliance landscape
11

Janssen Mobility & Productivity Manager Resume Examples & Samples

  • Talented individual that knows mobile computing and has a strong mobile device management background
  • This is a position of key influence and will be responsible for architecting, leading, and driving the Janssen strategy for mobile devices and mobile device management
  • Partner across a number of local and regional stakeholders (Business & IT) to build strategies for successful development and deployment of Global Digital Solutions portfolio of core capability offerings and new technologies to drive business value; enabling the achievement of product delivery targets and more
  • Serves as an expert resource supporting one or more areas, processes, or technologies around mobile platforms and technologies
  • Manages relationships across all IT, legal, finance, and the impacted Business IT areas, etc
  • Manages relationship with compliance, privacy and security as services need
  • Develops technology road maps, while keeping up-to-date with emerging technologies, and recommends business directions based on these technologies
  • Manage and give direction on the mobile product roadmaps of our Strategic mobility partners to ensure the required capabilities are delivered faster and in line with the Business needs
  • Provides technical leadership and is responsible for developing components and the overall systems design
  • Must be a strong proponent of change, primarily by championing change within and across organizational boundaries as well as processes and standards
  • Bachelor’s degree or equivalent work experience is required, preferably in Computer Science, Telecommunications, Electrical Engineering, or an Advanced Degree is preferred
  • Minimum of 8+ years of related IT work experience with 5+ years in highly matrix large enterprise organizations required
  • Extensive technical knowledge of: Mobile devices, Mobile Device Management (MDM), and Microsoft Office 365 is required
  • Support automation experience – Experience optimizing, automating, and creating support process which allows for the elimination of manual support process is required
  • Agile, Lean, Six Sigma certifications or on job experience - understanding of Scrum, Agile software development concepts, Project Management is Preferred
  • Quickly learns business and complex processes is required
  • The ability to understand and work across multiple business domains in support of projects is required. Strong communication and critical thinking skills are required
  • The ability to partner with development teams that support various technology platforms is required. Proven relationship management skills are also required
  • Knowledge with Healthcare Professional Digital Engagement technologies is preferred
  • Demonstrated experience driving technology innovation is preferred
  • Strong verbal and written communication skills are required.IT Management
12

Mobility Services Category Manager Resume Examples & Samples

  • Set the direction of the mobility services portfolio, with a primary focus on innovation to develop differentiated and meaningful experiences for HP mobility products
  • Engage with market-leading solutions providers, where necessary, and build alliances to complement our current portfolio of mobility services
  • Support the customization of a device-as-a-service solution for mobility
  • Engage with the global business unit to understand & implement the WW mobility services & software roadmap in APJ, and ensure our regional priorities and needs are incorporated
  • Work with the mobility hardware & marketing teams proactively to understand the mobility hardware roadmap and ensure time-to-market new service introductions
  • Ensure mobility services, both existing and new ones, are competitively priced against competitors in key markets
  • Drive awareness of HP’s mobility services portfolio and value proposition, for existing as well as for newly introduced services
  • Be accountable for the financial performance and P&L for the mobility business
  • Manage the performance of all go-to-market motions that contribute to sales of mobility services
13

Mobility Matters Manager Resume Examples & Samples

  • Develop the scope of traffic engineering services to be provided by the company
  • Recommend traffic management plans and objectives
  • Direct and coordinate the activities of traffic engineering and design groups
  • Assure compliance with project schedule, cost estimates and procedures
  • Approve project technical documentation
  • Establish the requirements of the traffic management plan and ensure that the plan is responsive to the needs of corridor traffic, businesses, institutions and residents
  • Assess the need for rapid changes in plans in response to emergencies and emergent trends
  • Approve changes to traffic management plans prior to submission to municipal and provincial authorities for their approval
  • Establish and maintain client and stakeholder contacts on technical and traffic administration matters
  • Registration as a professional engineer with a minimum of 10 years of experience, or an equivalent combination of education and experience
  • Solid understanding of transportation engineering and knowledge of reciprocal effects of the work upon other disciplines/fields
  • Proficiency in planning and control methods for civil engineering projects
  • Solid understanding of transportation industry geometric design guides and criteria
  • Strong knowledge of a variety of standard engineering methods and techniques
  • Highly developed interpersonal, negotiation, verbal and written communications skills to deal with complex, multidisciplinary issues
  • Ability to work in a fast-paced environment with demonstrated ability to effectively manage multiple and changing priorities
14

Mobility Manager Resume Examples & Samples

  • Business/commercially aware and solution focused
  • Culturally observant and experienced/aware of global norms
  • Interpersonally aware and highly skilled at conflict resolution
  • Manages complexity – strong preference for proven HR/GM project management experience
  • Develops talent
  • Communicates broadly, specifically and influentially
  • Optimized work processes
  • Aware of and experienced in how to optimize technology
  • 3-5 years of supervisory and Leadership experience
  • 3-5 years of advisory/consulting experience
  • No less than 5 years of experience in Global Mobility, Immigration, or International Human Resources leadership
  • Bachelor’s degree – required
  • Demonstrated self- development through professional certifications and programs in relevant subject matter
15

Senior Manager, Mobility Loyalty Resume Examples & Samples

  • Experience with SAS, SQL, Microstrategy, Tableau
  • Financial or statistical modeling experience
  • 2+ years of data modeling and analytical experience
  • Expert level skills in Microsoft Excel including VBA
  • Passionate individual who wants to succeed
  • Ability to work well with a team
  • Proven experience presenting results to mid/ senior level management
  • Ability to manage multiple priorities on a regular basis
  • Strong visionary, planning and execution abilities
  • Strong negotiation skills, ability to negotiate and influence others
  • Excellent relationship building and stakeholder management skills
  • Experience leading and building a team of analysts
16

Manager Mobility Resume Examples & Samples

  • Produce work of high quality in a consistent way and motivate and supervise other team members to do the same
  • Develop positive relationships with the EY global network and client personnel
  • Provide exceptional client service to your assigned clients and other stakeholders and act as the first line day-to-day contact for a number of defined clients
  • Assist the engagement manager in the organization of the client work and delivery of exceptional client service
  • Contribute to a positive team environment
  • Detect and assist in developing possible business opportunities
  • The scope of your work will include services in the area of national and international employment law, national and international social security, , assistance with social inspections, due diligence, HR policy matters development and review,.
  • You will be part of an integrated People Advisory Services practice located in Brussels & Antwerp providing global mobility services, covering the international social security and employment aspects of the work-relationship
  • You will supervise the junior consultants
17

Digital Mobility Manager Resume Examples & Samples

  • Senior Mobile Delivery Manager has end to end accountability for the successful completion of the program/project and
  • Directs, manages, and coordinates team members (for potentially multiple projects) including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations
  • Ensures that a successful business and technology outcome is the prime measure of project success
  • Manage and control triple project constraints by ensuring programs and projects are implemented on schedule, within budget, and within scope
  • Breadth and depth of understanding of their line of business and is able to facilitate communication between other stakeholders efficiently and effectively
  • Provide an enterprise-wide approach to identify, prioritize, and successfully execute the Technology portfolio of initiatives and projects that are aligned with Client’s strategic goals and vision
  • Possesses a university degree and/or 10+ years relevant work experience
  • Possess 5+ years supporting business development activities, preferable in Financial Services
  • Possesses 10+ years delivering Mobile Applications
  • Possesses experience delivery transactional banking applications
  • Possesses advanced knowledge and 7 to 10 years of experience in project and program management, including managing large-scale projects or programs of significant complexity and value (> $5MM) with high risk
  • Financial Services knowledge and experience is an asset
  • Holding a valid PMP designation from the Project Management Institute (PMI) is an asset
  • Strong stakeholder management and influencing skills, effective at the senior executive level
  • Expert presentation, written and verbal communication skills which bring clarity and precision at executive levels
  • Exemplary core project management skills including multiple aspects of the PMBOK (i.e. Project Management Institute's PM Body Of Knowledge)
  • Solid knowledge and expertise in the following project management methodologies and tools: Clarity, MS Project, SharePoint repositories, Systems Development Life Cycle (SDLC)
  • Understanding of the Mobile Delivery Life cycle
  • Expert in complex high transactional application architecture
  • Excellent leadership and management skills
18

Manager, Mobility Resume Examples & Samples

  • Models one’s self and department to serve as the customer-facing IT representative to the business for operational support of Mobility Management
  • Manages and administers the department’s Operational budget
  • Advises and contributes to administration of Capital project budgets within department’s respective area
  • Provides department resources to manage or participate on project teams within the department’s respective areas
  • Ensures that all departments that work with Mobility understand the functions, impacts, and value provided by the department
  • Continuously enhances knowledge of the business in order to ensure that the work effort and schedules of the department contribute to the key initiatives and success factors of IS and Kindred
  • Provides ongoing analysis and evaluation of department mission and scope, and communicates suggested strategies for implementing identified needs and opportunities
  • Manages, delegates, monitors and supports the daily activities of the Mobility team. Ensures that each support function is staffed with personnel trained to provide effective Mobility Management support
  • Assures that processes, procedures and standard tools for the department are clearly defined, communicated and meet the required objectives
  • Creates, maintains and communicates system support documentation and policies that are appropriate for each area of responsibility. Incorporates documentation and policies within the department’s tasks and standard operating instructions
  • Institutes and reports service metrics, problem trends, corrective actions and capacity plans
  • Creates and delivers project review presentations to Divisional leadership and the standard IS internal and executive project review committees
  • Makes certain that staff members follow Kindred IS methodologies, best practices, and processes, and that the department is in compliance with appropriate policies, standards and procedures (i.e., IS Executive Standards, Systems Development Life Cycle, Sarbanes-Oxley regulations and Internal Audit guidelines)
  • Ensures employees receive training, development, coaching/mentoring, feedback, and motivation for effective performance and retention, supporting initiatives of the department
  • Participates in industry and other professional Development and Technical forums to ensure awareness of industry standards, trends, and best practices in order to strengthen the project and/or technical team, organizational knowledge and technical knowledge
  • Detailed knowledge of Apple IOS operating systems, deployment programs, support programs and application distribution methologies
  • Demonstrated ability to successfully manage resources across departments
  • Demonstrated experience with Telecom Expense Management applications/Vendors
  • Demonstrated experience conducting data/financial systems analysis from multiple data sources
  • Proven ability to manage vendor relationships
  • Ability to manage projects, ensuring that projects are clearly defined, systematically executed, and results oriented. Adherence to Project Management processes and standards within the organization are required
  • Merits respect and support from I/S departments, Lines of Business, and community forums based on technical knowledge, experience, and successes
  • Flexibility and willingness to provide on-call support as needed or scheduled
  • Approximate percent of time required to travel: 10%
  • Minimum of 5 years managing enterprise mobile device management), including
  • Experience supporting enterprise mobile devices in a large-scale, multi-OS, 24/7/365 environment
  • Experience with MDM solutions, experience with MobileIron preferred
  • Development of written policies and procedures for managing device configuration, operation, and security technologies
  • Minimum of 2 years in a lead role of a team or equivalent manager experience
19

Mobility Services Manager Resume Examples & Samples

  • Oversee mobility demand intake and manage resources effectively to support mobility volume
  • Collaborate with key stakeholders (Capacity & Resource Management Leader; GEMS leader; Business leaders) on supply and demand for current and future needs
  • Collaborate with P&C Technology and IT on leading technology solutions to support reporting and tracking of mobility services
  • Supervise team to ensure appropriate data management (interests; deployment; visa/immigration; repatriation plans; etc.)
  • Accountable for effectiveness of on-going operations, issue resolution, and end user experience
  • A business-minded leader with multiple years of increasingly responsible Mobility and/or Talent leadership positions with demonstrated ability to thrive in a culture that is collaborative, service-oriented, and consultative
  • A functional specialist who delivers services with a pragmatic approach to business partnership and operations
  • An individual who is experienced operating in a matrixed professional services organization
  • An individual who has experience in capacity or resource management and comes from an environment where mobility is both a function to support workforce management as well as a strategy for developing leadership talent
  • An outstanding coach and mentor with engaging and approachable personality. Will have significant history of working successfully with all levels of staff, from front-line through senior executive
  • A proven expert in prioritization and negotiation with demonstrated ability to be effective in supporting multiple business leaders/Partners working in various locations across different business units
  • Highly collaborative and action-oriented, with a leadership style characterized by strong influencing skills
  • A change agent who can build collaborative relationships across a matrix organization
  • Bachelor’s degree in a business-related field
  • Demonstrated experience in developing and implementing mobility strategies and related processes
  • Strong verbal and written communication and presentation skills
  • A reputation for discretion, integrity, judgment, responsiveness, and strong attention to detail
20

Category Manager, Mobility Solutions Resume Examples & Samples

  • Master’s degree in Marketing/Business/Technical fields
  • Additional business experience required if master’s degree in technical field
  • Experience in new product definition and market analysis, software development and business strategy
  • Desired: Knowledge of business printing/computing market and enterprise/SMB customer needs, including mobile printing solutions
  • Desired: basic technical expertise in enterprise software
  • Discovering customer insights and turning them in to differentiated products
  • Effective collaborating with R&D, supply chain and other stake holders
  • Developing complete solutions across hardware, software and services
  • Program or process management skills
  • Building alignment across multiple organizations
  • Confident interaction with senior management staff
  • Ability to make difficult decisions with solid business judgment
  • Working in a fast-pace, entrepreneurial environment
  • Passion for technology and marketing
21

Manager, Global Mobility Resume Examples & Samples

  • Handles all aspects of new hire relocations, and moves to & from the US, that require relocation, including immigration, arrangement for tax consultants, shipping companies, relocation firms, etc, and conduct pre and post assignment briefings
  • Develop and improve programs, policies and administration of mobility processes based on best practices, and to meet Herbalife’s business needs
  • Provide mobility-related expertise, consultation and cost estimates to local and home office HR partners and other key stakeholders. Facilitates the use of Herbalife mobility policies and procedures. Provide technical expertise on tax, equity, immigration, social security, and payroll compliance for countries in the cluster
  • Manages and coordinates day-to-day operations and relationships with external vendors
  • Works with local offices to develop marketing materials to promote mobility
  • Develops and administers transferee surveys to measure program effectiveness, and develops methods to track and measure ROI
  • Works with Staffing group and HR Partners to maintain an up-to-date forecast of global mobility needs
  • Coordinates with global and local HR and Finance to determine individual transferee packages and documents packages in mobility agreements
  • Responsible for ensuring that delivery of services provided by external vendors are efficient and transparent to ensure complete satisfaction with new hires and transferees
  • Tracks and reports mobility-related costs, including approving and tracking home leave for expats
  • Work with Finance and local HR to ensure the proper cross-charge of expenses for transfers
  • Works with local HR to ensure cost effectiveness of mobility programs
  • Maintains and improves the process of tracking transfers and produces metrics for key stakeholders
  • Handles repatriations upon completion of assignment
  • Strong customer service orientation and vendor management skills
  • Excellent written and oral communications skills required, including skills in responding to employees with tact and diplomacy and the ability to organize and present information in a clear and concise way to a variety of audiences
  • Excellent interpersonal, influencing and organizational skills required
  • Experience working with senior leadership and ability to ability to operate and influence in a matrix and flexible environment
  • Demonstrated commitment to developing staff skills and building capabilities
  • Passion about working with and learning from individuals from various countries/cultures
  • Ability and willingness to attend calls at odd hours to accommodate different time zones
  • Minimum intermediate user of the Microsoft Office Suite, with knowledge of Microsoft Excel required
  • Minimum of ten years of experience managing global mobility programs including a thorough understanding of global tax issues, US/global immigration, relocation and assignment compensation, and payroll/processes
  • Prior vendor management experience
  • Fluency in Spanish preferred
  • PHR, SPHR, GPHR certification
  • Global Mobility Specialist (GMS) and Certified Relocation Professional (CRP)
  • Master’s degree in Global Business, HR, or similar field preferred
22

Americas Mobility Manager Resume Examples & Samples

  • Lead the Americas regional Mobility team to include consulting and advisory services, to provide an optimized consumer experience for employees and stakeholders (relocations, transferees on expat assignments and foreign local hires)
  • Lead the delivery of consulting services to include talent mobility planning, assignment planning, assessments, decision making and Talent Mobility strategy development for our business
  • Engage, partner and consult with HRBPs, consumers, and business leaders to understand consumer and business agendas and points of view, and then anticipate and influence the program strategies and agenda
  • Lead the implementation and ongoing delivery of Mobility programs in the region
  • Lead, transition management and communications with your stakeholders for key global and regional initiatives. You will need to be aware of cultural relevance for countries in your geography
  • Coach and develop the Mobility team (5 direct reports) to have an engaged and high performing team, and to develop talent for the organization
  • Stay current on the market and infuse best practices in Mobility and supporting services or technologies
  • Deliver consulting services to strategic partners on complex Mobility issues
  • Manage complex policy exceptions and service issue escalations
  • Collaborate with Global Mobility Operations team to identify regional specific needs and stakeholder requirements
  • Manage the performance of regional vendor partnerships
  • Bachelor’s degree in Human Resources or Business Administration
  • Minimum 10 years professional experience with Mobility, HR Shared Services, Compensation, or Operations
  • Ability to think strategically and translate strategy to create an actionable plan
  • Business acumen with process improvement and systems thinking
  • Track record leading teams and services
  • Demonstrated initiative and influencing skills to analyze and resolve business issues quickly, effectively and collaboratively
  • Experience working in a global environment
  • Ability to negotiate and influence leaders and stakeholders in a matrix organization
  • Excellent spoken and written communication and presentation skills
23

Enterprise Mobility Manager Resume Examples & Samples

  • Modify, enforce wireless policy, acceptable usage policy guidelines
  • Educate users while traveling on ways to best lower their mobile bill, create KB articles as required
  • Make recommendations to wireless contracts or internal policies where necessary
  • Distribution of mobile devices to company employees
  • Monthly Top 20 Reporting for Top 20 Roaming, Toll, Data, Premium Features
  • Monthly Analysis for all carriers and trending data such as # of users, Minutes, toll, roaming, equipment costs and cost per minute
  • Setup of new devices, processing transfer of liabilities and port requests from other carriers
  • Processing defective devices for warranty replacement
  • Maintaining up to date inventory of devices and accurate records of devices distributed to employees
  • Monthly audit of bills from all carriers and proof for accuracy, call in as necessary to make changes, correct billing errors, add features, change rate plans, features, etc
  • Smartphone configuration (iOS, Android, & Windows), device upgrades, rollouts, support
  • Training for end users and create KB articles – educate our users on tools who may not read or understand how fixed mobile convergence works or how other telephony tools work to save costs
  • Must keep abreast of all current patches and operating systems for devices supported
  • Maintain a high level of tracking detail thru our helpdesk tracking system
  • Maintain a high level of accuracy in tracking devices, phone numbers, contract end dates, line renewals, managing tech funds and billing
  • Assist in RFP and contract negotiations process when necessary
  • Procurement, Distribution, tracking, auditing of mobile devices and education on mobility applications to make our employees more productive
  • Track all telecom bills from all carriers and proof for accuracy, call in as necessary to make changes, disputes, cancel service, etc
  • Knowledge of indoor antenna systems to enhance cellular reach
  • Monitor and report on mobile compliancy reports
  • Monitor/resolve support tickets related to mobile device hardware, software, etc
  • Enforce/Document Change Management Process
  • Ability to work well in team environments
  • User Support Administrative Duties
  • Other duties assigned as needed
  • Strong understanding of mobile device operating systems (iOS, Android and Windows)
  • Self-motivated and directed, with the ability to effectively prioritize and execute tasks under littler supervision; experience working in a team-oriented, collaborative environment
  • Knowledge regarding emerging mobile technologies and security
  • Ability to work on multiple projects concurrently
  • Manage large-scale device deployments
  • Develop and execute activity, performance, and compliance reports
  • Resolve escalations from the End-User support team and manage vendor support cases, as well as, take ownership of product issues
  • Train end users and support teams on device technology
  • Consult with business unit systems groups on their mobile strategy and contributing to creating solutions for their mobile needs
  • Ability to develop and organize written documentation and procedures
  • Understanding of project governance, compliance, audit, and risk management principles
24

Deloitte, International Mobility Manager Resume Examples & Samples

  • Become the key advisory contact for mobility needs in that particular service line, liaising primarily with the business/Talent Partners, HR and Resourcing
  • Educate stakeholders on the various mobility options available at Deloitte and provide broad advice and guidance to the business, HR and resourcing on how best to use mobility to achieve business and talent objectives. This may include creating mobility programmes to suit specific needs such as rotations or mobility exchanges
  • Provide planning support for individual cases, such as cost scenarios and business case preparation assistance, working with the IM Advisor for appropriate hand-offs
  • Work with Talent Partners or Business Unit leads to set annual mobility targets and budgets in conjunction with HR Business Partners for outbound mobility and Resourcing Business Partners for inbound mobility
  • Work with recruitment and resourcing to identify vacancies suitable for mobility candidates and encourage the proper use of mobility as an international resourcing tool
  • Support Head of IM in the deployment and execution UK-firm wide mobility initiatives such as Keep In Touch or Repatriation programmes
  • Collaborate with the wider Mobility team to share best practice and knowledge
  • Liaise with member firm mobility, recruitment and business contacts to identify outbound mobility opportunities and understand the internal and external dynamics facing each MF. Likewise, share UK firm mobility news with member firms where relevant. Keep the business abreast of opportunities and challenges in other MFs
  • Create inbound and outbound mobility campaigns to promote mobility opportunities. This may include mailshots, Yammer posts, webinars or conference calls and may be in collaborating with MF mobility or recruitment contacts
  • Review service line Avature registrations and work with the business and HR to assist with role matching
  • Review monthly reports to analyse trends and make recommendations to the business and/or HR
  • Produce monthly mobility update newsletter including reports
  • Participate in DTTL global mobility knowledge calls
  • Have a detailed understanding of the overall mobility agenda for the firm and advocate the role of mobility to the business
  • Be up to date on international mobility trends and industry best practice
  • Bring that detailed understanding into the role, the agenda and the relationships that are established
  • Be credible and impactful when dealing with the firm’s most senior people
  • Be proactive to establish this new role and drive improvements and continuous change within the business in terms of the use of international mobility
  • Develop key and long lasting relationships to truly act as a partner to the business on all mobility issues
25

Manager, Global Mobility Resume Examples & Samples

  • Manages the international payroll process, audits and governance. Reviews payroll instructions, resolves errors, approves trial runs and facilitates payroll and tax funding
  • Develops processes for business traveler tax compliance. Tracks business travelers and facilitates tax compliance with reporting with payroll and tax providers
  • Coordinates host and home country tax reporting and compliance with tax provider. Reviews tax equalizations and coordinates and tracks settlements
  • Manages service providers to identify problems and appropriate solutions in a proactive manner. Tracks SLAs, dashboards and contract compliance. Coordinates RFPs, contract reviews and negotiations with procurement
  • Creates assignment tracking methods and ensures accurate records are kept and easily accessible, including related immigration paperwork, policy exceptions, dependent information, etc. Provides analytical metrics in relation to assignment forecasts and demographics
  • Advises Staffing Departments during the recruitment process in regards to qualification and obtainment of required work authorizations for candidates who need assistance. Keeps accurate records of all work authorizations obtained for Universal Parks and Resorts and partners with immigration attorneys to maintain these authorizations as appropriate. Advises affected Team Members and their Managers on process and potential outcomes in a timely manner as needed
  • Maintains responsibility for the integrity of all Universal Parks & Resorts international assignment and mobility policies and advocates in communication and interpretation of such policies. Develops and maintains related processes, forms, systems, and RACI models. Monitors common trends in marketplace and among assignees and make recommendations to Global Mobility team for change or review of specific policies as appropriate
  • Partners with Finance and tax service provider to produce accurate cost projections for each assignee. Develops annual budget, creates budget versus actual reporting, and prepares quarterly forecasts. Reviews and approves vendor invoices
  • Partners with Global Mobility Representatives on the development and maintenance all service initiatives (websites, collateral, briefings, cultural trainings, group meetings, etc.)
  • Provides performance feedback and recognition to staff and guidance related to their career goals and development. Maintains effective communications among team members and fosters an environment where they can grow and where they want to work
  • Strong client service and people management and communication skills
  • Ability to organize and analyze data, including presentation materials and communications pieces
  • Solid base knowledge of remuneration, benefits, international payroll, mobility and service models
  • Solid base knowledge of immigration law
  • Solid base knowledge of tax compliance
  • Strong financial acumen and analytical skills
  • Solid research and problem solving skills
  • Strong vendor management
  • Results-oriented, pragmatic ability to make the complex understandable
  • 7-10 years of relevant global mobility and expatriate management experience required, including supervision of service team
  • Previous finance or tax experience strongly preferred
  • Previous experience in international human resources and/or international payroll issues strongly preferred
26

Mobility Manager Resume Examples & Samples

  • Gather and analyze data to evaluate effectiveness of mobility options for program participants to include persons with disabilities, under - resourced, the elderly and others who are transportation disadvantaged in order to build the most efficient and cost effective option possible
  • Proficiency with PC - based work processing and database documentation (Word, Excel, Internet, Outlook)
  • Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
  • Knowledge of the principles, procedures and strategies of human services transit - transportation planning and coordination strategies
27

Manager, Global Mobility Resume Examples & Samples

  • Manage the various components of our mobility programs to meet the needs of BSC’s business, reflect our culture and successfully mobilize talent across our locations
  • Provide advice, consultation, training and support to HR Business Partners, Talent Acquisition, and managers on Mobility policy, processes and associated assignment considerations
  • Collaborate with key internal and external stakeholders to maximize program effectiveness, develop creative solutions to meet immediate and long term business objectives, minimize cost, and monitor compliance
  • Oversee and manage key relationships with vendors such as tax advisors, immigration attorneys, relocation providers, etc., ensuring that agreed service levels are attained or exceeded
  • Reports to the Director of Global Total Rewards
  • Bachelor degree in Business discipline and/or 10+ years of equivalent experience as a subject matter expert in delivering and managing domestic and international assignments and relocation
  • Ability to lead/oversee assessment and analysis of complex issues and think outside the box proactively, strategically and analytically
  • Demonstrated self-starter, self-motivated and proven success in influencing
  • Ability to leverage relationships to identify needs and drive change to help reach business goals and objectives
  • Knowledge of immigration policies and procedures (work permits, visas, permanent relos)
28

Manager Global Mobility Resume Examples & Samples

  • Develop a Global Mobility Strategy properly addressing future trends and developments and ensure alignment with the Global Total Rewards Strategy
  • Participate in benchmarks, keep up to date with market developments and provide recommendations for the improvement of the different global mobility policies as well as the Foreign Local Hire Policy and Global Travel Policy
  • Continuously improve Global Mobility policies, processes, procedures, systems, etc
  • Ensure the internal consistency with which the Global Mobility policies are applied across FrieslandCampina globally
  • Provide technical guidance and specialist advice to HR Business Partners (HRBP’s) and Local Functional Experts (LFE’s) on international assignments and possible efficiencies
  • Support the pre-selection phase with cost calculations and advice as a sound basis for decision making on executive level
  • Inform Executive Board/Leadership Team level international assignees and their spouse/partner on the conditions which will apply to them whilst on assignment and to coordinate the actual transfer process from A to Z to ensure that all practical aspects are taken care of
  • Ensure compliance with applicable laws and regulations on tax, social security and visa and take corrective actions in case of deviations
  • Coach, evaluate and develop the Global Mobility team consisting of 2 Global Mobility Officers
  • Prepare training materials for and co-deliver training to HRBP’s and LFE’s in the area of global mobility
  • Manage global contracts, ensuring excellent service levels are upheld by external providers and rates remain competitive to the market
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Manager, Global Mobility Resume Examples & Samples

  • Strategic creation of international and US domestic assignment terms and conditions (considering appropriate allowances and uplifts in the host location)
  • Labor Law Compliance - work closely with internal and external employment law professionals / utilizing available resources to ensure our employees are compliant with the laws of the country where they work
  • Immigration Compliance - manage global immigration service provider and serving as a liaison between the clients/business we support and the vendor (tracking and reporting on KPIs, SLAs, etc.)
  • Tax Compliance - work closely with the internal tax team to consider tax compliance and the most efficient approach when establishing terms and conditions
  • Active participation in the proposals and assignment related cost estimates
  • Application on Global Mobility policies and procedures - provide guidance, perspective and recommendations across a wide range of global human resource areas to regional HR Management and staff, including project employee relations, performance management, expat compensation, training, and benefits administration
  • Provide guidance on global assignee payroll and tax activities (international compensation and tax payments, intercompany charges, accrual processes, expenses and invoices)
  • Provide training to HR Generalists and operations/business managers on Global Mobility practices, immigration, and tax residency issues to improve international assignment decision-making process (in person and via Global Mobility share point site)
  • Drive global consistency and alignment of mobility programs, while understanding and allowing for regional variances
  • Solid 5+ years’ experience in managing global mobility, preferably in a large international corporate environment
  • Understanding of HR global mobility policies including immigration, tax, equity, compensation, payroll, social security, benefits and assignment related services
  • Business acumen including a global perspective of common business practices and their impact on the business
  • Excellent interpersonal and communication skills including strong consultative skills, listening skills and the ability to interact with various levels across the organization
  • Leadership skills including coaching, team building, mentoring, change management and conflict resolution
  • Strong decision making, critical thinking and analytical skills
  • Flexible and able to adapt to shifting priorities, demands and deadlines
30

Mobility Manager Resume Examples & Samples

  • Plan support team work efficiently and cost effectively
  • Proactively work to reduce support costs and improve productivity (continuous improvement)
  • Ensure that measures for successful mobility support execution, including policies, processes, procedures, and controls are followed thoroughly and consistently
  • Plan and implement the end user/employee provisioning process
  • Plan and document succession planning within scope of responsibility
  • Organize and manage the mobility support team efficiently and cost effectively
  • Implement continuous improvement measures and initiatives for mobility support
  • Implement, enforce, and improve mobility support policies, processes, procedures and controls
  • Ensure effective administration of, and compliance with, all internal processes, procedures and controls
  • Recruit, hire, train and develop a high performance mobility support team
  • Motivate team members to work collaboratively and effectively
  • Mitigate team conflict and communication problems
  • Mentor and coach others
  • Proven experience in managing IT resources to meet goals and objectives
  • Expertise in effective and efficient desk-side support services; strong ability to manage and resolve end user support issues
  • Expertise in planning and budgeting; ability to manage budgets and allocate resources effectively for maximum performance
  • Ability to build a high-performing team that operates with excellence
  • Ability to implement processes, procedures and controls to improve operations in a cost effective manner
  • Strong communication and decision-making skills
  • Strong ability to balance support priorities for maximum business success
  • Strong ability to drive high productivity and lower costs
  • Access Management
  • Device Management (phones, laptops, PC’s, tablets, handhelds, etc.)
  • Employee Provisioning
  • Capability to understand Southern Glazer’s application portfolio as well as how the different systems contribute to daily business operations
  • 10 or more years of work experience
  • 5 or more years of in a management role for an IT organization, including experience with end user device and access support
  • Experience leading and developing successful teams
31

Connected E-mobility Manager Resume Examples & Samples

  • Manages all local development and testing related to electric car charging and smart grid communication
  • Advises BMW NA Product Planning and the Product Requirement teams on electric vehicle charging and smart related technical issues
  • Functions as the primary point of contact for information and support on engineering related electric and hybrid car charging and smart grid topics for BMW in North America and as the primary point of contact for BMW AG for US related electric car and hybrid charging and smart grid related technical topics
  • Establishes and maintains a productive working relationship with the standardization organizations (SAE, IEC, ISO), the US OEM’s and other industry partners like UL, EPRI and the major electric power utilities
  • Leads North American standardization activities related to BMW Group hybrid, plug-in hybrid and electric cars, which includes the charging connector and systems on the vehicle, the infrastructure for all charging modes (AC / DC / wireless charging), high voltage and batteries
32

Mobility Manager Resume Examples & Samples

  • Manage the implementation and administration of EY’s Mobility programs
  • Provide overall program assignment management for all Executive assignments globally, including but not limited to assignment initiation and briefings
  • Consult on the application of International Mobility Framework and Modular Mobility Framework i.e. assignment category selection, candidate selection, policy benefits, exception process
  • Ensure the relevant Mobility program assist the Business with staff development, resourcing and retention
  • Understand the business’ People & Business strategy to determine how Mobility is able to support
  • Ensure frequent communication with the Executive Service Line and Talent Leaders to achieve desirable mobility Solutions
  • Ensure the right people are selected via transparent recruitment and selection processes. Work with the Service Lines to build Mobility into their long term career plans
  • Facilitate the processing of all policy/program exceptions as per the exception approval process
  • Liaise with Global Mobility Team to provide policy/program feedback, suggestions for improvement and to escalate issues for resolution
  • Participate on Global Mobility network meetings as required
  • Attend external conferences and build network across other firms to understand market trends
  • Monitor major on-assignment events for our assignees e.g. salary review, payroll cut-off dates, annual allowance reviews
  • Build and maintain broad and effective working relationships with internal stakeholders and external service providers
  • Educate internal stakeholders to increase the visibility of Mobility
  • Communicate any relevant changes to Mobility program policy and process to Mobility teams and stakeholders as necessary
  • Coach, direct and motivate junior team members to ensure high level, consistent quality service delivery within agreed and acceptable timeframes
  • Be the escalation point for Executive Mobility related issues
  • Participate in projects as required e.g. development and review of policies and processes, external vendor service delivery review
  • Manage Executive special partner entity payroll
  • Familiarisation with the International Mobility Framework and Modular Mobility Framework, Assignment Categories, Mobility programs and the Exception Process
  • Familiarisation with associated Mobility Policies – i.e. Immigration, Tax and Travel Policy
  • Familiarisation with Business, functions and key personnel
  • Maintaining professional internal and external client relationships at all times
  • Prioritising work and managing workload in busy periods
  • Facilitation of the production of Mobility reports as requested
  • Significant knowledge and experience of international Mobility
  • Strong organizational skills and ability to prioritize
  • Client focused with well-developed consulting skills
  • Strategically focused
  • Strong intellectual rigor and commercial awareness
  • Well-developed analytical skills
  • Able to cope with stress in a fast paced, demanding environment
  • Good computer skills in Microsoft Office applications (Word, Excel, Powerpoint)
  • Experience in working with vendors
  • Proven relevant experience in a large corporate organization
  • Strong relationship management, communication and influencing skills
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Mobility Service Orchestration Manager Resume Examples & Samples

  • 5+ years’ experience in managing Mobile Device Management platforms: Air watch, Mobile Iron, preferably Microsoft Intune
  • 5+ years of IT Control design, implementation and testing of IT controls
  • 4+ years of experience with Microsoft products: Azure, Office 365, Intune, Windows Server, Active Directory, Microsoft Internet Information Server, Terminal Server, PowerShell, and virtualization
  • Familiarity with mobile security, information security and related controls
  • Prior work concepting, designing and developing mobile platform solutions from an operations perspective
  • Technical expertise installing and deploying EMM products; implementation of the EMM infrastructure
  • Ongoing, hands-on management of an on premise EMM infrastructure
  • Ability to work with a global team, including monthly meetings on different time zones and travelling
  • Experience coordinating projects with international teams
  • Familiarity with technology and demand management practi