Residence Manager Resume Samples

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LD
L DuBuque
Lori
DuBuque
78691 Metz Turnpike
Chicago
IL
+1 (555) 821 2709
78691 Metz Turnpike
Chicago
IL
Phone
p +1 (555) 821 2709
Experience Experience
New York, NY
HOA / Residence / Villa Assistant Manager
New York, NY
Brakus Inc
New York, NY
HOA / Residence / Villa Assistant Manager
  • In conjunction with villa manager, formulate work lists for villa department staff
  • Inspect vacant villas and report “glitches” to villa manager
  • Assist in villa inspections when necessary
  • Prepare agendas for departmental meetings as well as communications meeting with Exclusive Resorts at the direction of the Villa Manager
  • .In the absence of Villa Manager, oversee daily operation of villa department
  • Responsible for tracking deep maintenance projects and reporting challenges to Villa Manager
  • Assist in arrival processing and villa orientations when necessary
Houston, TX
Residence Manager
Houston, TX
Krajcik, Medhurst and Raynor
Houston, TX
Residence Manager
  • To present themselves as a model of quality and professionalism within the EF Brighton staff team and cooperate with Managers in performing this role
  • Managing team of staff including department assistant, RAs and night staff
  • Have the right to live and work in the country of employment
  • Enjoy working under pressure and to tight deadlines
  • Management of external service & liaising with suppliers such as cleaning & catering
  • High level of initiative & logical problem solving
  • Handling student enquiries and issues
present
New York, NY
Residence Life Manager
New York, NY
Tillman, Schroeder and Boyle
present
New York, NY
Residence Life Manager
present
  • Participates in Resident Director committee groups, providing coaching and general oversight of planning
  • Supervises Resident Directors and indirectly Resident Assistants including performance management and employment decisions and the Community Learning Plan
  • Serves as the primary hearing officer for all cases
  • Oversees programming
  • Attends campus judicial proceedings and meetings as necessary
  • Assists with the implementation of University policies and procedures, residential curriculum and community development and interacts with resident students for alleged violations
  • Attends meetings, training and development sessions and serves as liaison between University departments and organizations, custodial/facilities staff, departmental operations staff and Public Safety
Education Education
Bachelor’s Degree in Student Affairs Administration Preferred
Bachelor’s Degree in Student Affairs Administration Preferred
Virginia Commonwealth University
Bachelor’s Degree in Student Affairs Administration Preferred
Skills Skills
  • Strong attention to detail
  • 8+ years of professional Child Care experience
  • Ability to obtain NYS FDNY Certificate of Fitness (S95) (Supervision of fire alarms systems, within first six months of obtaining position)
  • Ability to obtain NYC Food Protection Certificate within first six months of obtaining position
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Flexible approach to work, friendly & approachable manner
  • Highly organized
  • Able to multitask efficiently and effectively
  • Excellent communication skills
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11 Residence Manager resume templates

1

Residence Case Manager Resume Examples & Samples

  • Bachelor’s degree in Social Work or related field
  • Minimum of 3-5 years of prior YMCA supervisory or related experience
  • Exceptional communication skills and the ability to relate effectively to diverse groups of people from all social and economic backgrounds
  • Establishes trusting, strong relationships with residents and community partners
  • Works in cooperation with the Residence Director to answer residence main phone line, respond to walk-in applicants and current members, and process new member applications
  • Surveys resident members to enhance residence program. Compiles and presents survey data for program recommendations and process improvements
  • Follows up on incident reports involving resident members: speaking to all parties involved, documenting all relevant information, conducting and documenting all follow up actions necessary to fully resolve the incident
  • Utilize mediation and conflict resolution skills as needed to resolve incidents
  • Impact resident member health and well-being outcomes through case management services in areas of physical and emotional health, substance abuse treatment, and other resources as needed
  • Supports the financial stability of resident members through case management services in areas of employment, state/federal benefits, and other resources as needed
  • Maintains appropriate case notes and files of supporting documentation
  • Collaborates with Program Directors to develop programs to meet the health and well-being needs of resident members; topics may include diabetes education, heart health, smoking cessation, and other topics indicated by data from the residence membership
  • Coordinate with other Y staff and/ or locate independent contractors for residence workshops
  • Participates in clinical supervision and other staff meetings as required
  • Maintains regular contact with YMCA staff on issues related to resident members
  • Performs other duties as assigned by the Residence Director
2

Residence Manager Resume Examples & Samples

  • 8+ years of professional Child Care experience
  • Household Management experience
  • Ability to obtain NYS FDNY Certificate of Fitness (S95) (Supervision of fire alarms systems, within first six months of obtaining position)
  • Ability to obtain NYC Food Protection Certificate within first six months of obtaining position
3

Residence F&B Manager Resume Examples & Samples

  • Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed
  • Have full knowledge of all menus and promotions
  • Highly responsible & reliable
4

Assistant Manager, Residence Services Resume Examples & Samples

  • Provide managerial support for the Concierge and Door Teams in the daily operational duties
  • Assist with coverage in Owners Services, Reservations, Housekeeping and overnight shifts as required
  • Ensure proper staffing and scheduling of all Concierge and Door colleagues in accordance to productivity guidelines
  • Assist with training and the continued development of colleagues
  • Previous Front Office Leadership experience required
  • Previous Housekeeping or Reservation Leadership experience preferred
  • Valid Driver's License preferred
5

Residence Manager Resume Examples & Samples

  • Approach internal and external guest opportunities with a sense of care and urgency; provide prompt follow-up to ensure 100% guest satisfaction
  • Active Real Estate Sales License preferred
  • Minimum of two years supervisory experience in a high volume setting preferred
6

Residence Manager Resume Examples & Samples

  • Planning and managing arrivals and departures at the EF Residence
  • Liaising closely with catering and accommodation suppliers
  • Allocating accommodation to students and EF staff and keeping accurate records of rooming allocations
  • Ensuring accommodation meets high standards of quality, cleanliness and comfort
  • Calculating daily catering requirements and ensuring a consistently high quality of meals
  • Coordinating damage checks and collecting room deposits
  • Creating staff rotas for meal and night duties
  • Welfare and discipline in the EF Residence
  • Organised with a high level of attention to detail
  • Attend a Senior Staff Training weekend prior to your contract commencing
7

Residence Life Manager Resume Examples & Samples

  • Oversees the daily operations of several co-educational campus residence halls and/or apartment communities
  • Supervises Resident Directors and indirectly Resident Assistants including performance management and employment decisions and the Community Learning Plan
  • Provides guidance and support to Resident Directors in escalated situations
  • Meets regularly with Resident Directors and staff to ensure open communication regarding policies, processes, programs, staff development and living area concerns
  • Provides oversight of residential processes and policies including room assignments, changes in living areas, check-in and check-out in cooperation with Housing
  • Alternates with other Residence Life Managers for secondary call availability for Resident Directors
  • Assists with the implementation of University policies and procedures, residential curriculum and community development and interacts with resident students for alleged violations
  • Attends meetings, training and development sessions and serves as liaison between University departments and organizations, custodial/facilities staff, departmental operations staff and Public Safety
  • Participates in Resident Director committee groups, providing coaching and general oversight of planning
  • Intercedes in disciplinary and emergency situations as necessary
8

Residence Life Manager Resume Examples & Samples

  • Master’s degree in Student Development, Counseling, Higher Education Administration, or related field, or an equivalent combination of education and experience is necessary
  • Four or more years full-time experience in housing administration, including staff training
  • One to Three years supervisory experience
  • Excellent written and oral communication, public speaking and organizational skills
  • Proficient in the use of Microsoft Office computer software programs such as Word, Excel, Power Point and Outlook)
  • Strong interpersonal skills and demonstrated work experience and/or commitment to diversity, equity and inclusion
  • Previous full-time live-in experience
  • Upon hire, must be able to respond, within approximately 20 minutes, to residence education emergencies on-campus
  • Five to seven years full-time experience in housing administration, management experience in cultural, educational and development program planning in a college or University setting
  • Reasonable management experience in living learning communities with an emphasis in administration and academic initiatives in a college or University setting
  • Creative and self-motivated individual with strong team leadership skills
  • One to Three years supervisory experience of professional staff or graduate students
  • Knowledge of or experience with academic success programs and software (ex: MAPWorks)
9

Residence Hall Manager Resume Examples & Samples

  • Work with Associate Director to assist in overall conduct case management
  • Serve as primary “co” hearing officer when requested by Dean of Students Office
  • Assist in training other RHMs in judicial affairs related matters
  • Maintain electronic records such as IRs & police reports in Star Rez
  • Assist with assigning cases to other RHMS when directed by Associate Director
  • Attend weekly judicial affairs meetings
  • Research a second year experience program for Upper Class students and create a proposal for fall 2017
  • Collaborate with MOSIAC on programs for Residence Life related to GIH
  • Assist with training for staff on GIH related issues (roommate mediations, confrontations etc.)
  • Responsible for implementing and coordinating RA selection
  • Collaborate with Auxiliary Marketing on all RA selection marketing materials
  • Design and facilitate the group process including all activities
  • Recruit UCCS staff volunteers to assist with RA interviews
  • Collaborate with Office of Sustainability on initiatives and programs for Residence Life
  • Assist with Campus Conversation Nationals
  • Assist with UCCS Unplugged
  • Promote sustainability efforts in the Residence Halls
10

HOA / Residence / Villa Assistant Manager Resume Examples & Samples

  • Ensure that standards are maintained at a superior level on a daily basis
  • Ensure that guest service attendants communicate effectively with villa guests prior to arrival, while guests are in house and again after departure
  • Responsible for ensuring that all guest billing and guest folios are reviewed for correctness and posting of all charges prior to folio presentation to guests
  • Responsible for accuracy of billing as it pertains to third party vendors
  • Responsible for reviewing grocery lists and ensure forwarding to appropriate vendor
  • Responsible for reviewing inaccuracies with grocery lists with third party vendors
  • Responsible for timely completion of guests’ departure letters
  • Responsible for reconfirmation of all villa guests’ departure transportation details
  • Responsible for preparation of departmental purchase orders and requisitions
  • Responsible for follow up on orders generated through Exclusive Resorts by villa manager
  • Responsible for draft schedule preparation for approval by villa manager prior to distribution
  • Input Exclusive Resorts reservations into OPERA
  • Prepare agendas for departmental meetings as well as communications meeting with Exclusive Resorts at the direction of the Villa Manager
  • Ensure that weekly maintenance checklists are completed and paperwork filed with relevant departments and industry partners
  • Responsible for completion of water meter readings summary log and dissemination of the report at end of the month
  • Inspect vacant villas and report “glitches” to villa manager
  • Responsible for keeping villa inspection log up to date
  • In conjunction with villa manager, formulate work lists for villa department staff
  • Responsible for tracking deep maintenance projects and reporting challenges to Villa Manager
  • .Responsible for timely completion of consumables inventories when required as well as kitchen inventories
  • Communicate with various operating departments and personnel to ensure readiness of villas and guest satisfaction
  • Responsible for payroll administration
  • Assist in arrival processing and villa orientations when necessary
  • Assist in villa inspections when necessary
  • .In the absence of Villa Manager, oversee daily operation of villa department
11

Residence Life Manager Resume Examples & Samples

  • Supervises Resident Assistant/Community Assistant Staff. Sets schedules and supervises timecards for all RAs/CAs. Facilitates training for RAs/CAs. Provides written evaluations at the end of each semester/quarter
  • Assists with front desk/office operations with an emphasis on customer service
  • Develops staff expectations for the RAs/CAs that initiate structure and communicate job requirements in the areas of staff meetings, on-call responsibilities, administrative details, work ethics, programming, staff development, and other additional responsibilities related to community development
  • Assists in the selection of all RA/CA staff
  • Responds to emergencies and situations beyond the ability of RAs/CAs. Handles crisis/conduct issues; advise on conduct issues. Serves as liaison to the Manager in the event of an emergency
  • Responsible for check-in/out forms, semester/quarter health and safety inspections, roommate contacts, fire drills, inventory reports, damage assessment, damage billing, and other reports and processes assigned by the Manager
  • Oversees programming
  • Maintains property website
  • Serves as the primary hearing officer for all cases
  • Attends campus judicial proceedings and meetings as necessary
  • Maintains the RA/CA handbook
  • Education and Experience –A Bachelor’s degree or equivalent and three years related work experience or training as a Resident Assistant or Community Assistant is required
  • Physical and Environmental –The ability to see, hear, speak, comprehend, and communicate are required. The position may require the ability to physically inspect the properties, construction projects, and portfolio, plus the Residence Life Manager must possess any abilities and skills required to carry out the responsibilities outlined above, even if not specifically mentioned herein
12

Residence Manager Resume Examples & Samples

  • Ensure that the administration of the residences is run smoothly, efficiently and effectively in all areas, providing a comfortable, safe living environmentAllocating accommodation appropriately ensuring student requirements are met
  • Efficient utilisation of available space
  • Management of external service & liaising with suppliers such as cleaning & catering
  • Managing team of staff including department assistant, RAs and night staff
  • Efficient administration of all aspects of accommodation
  • Handling student enquiries and issues
  • Ensuring highest standard of quality are achieved
  • To maintain EF policies, accreditation criteria and Golden Rules
  • To present themselves as a model of quality and professionalism within the EF Brighton staff team and cooperate with Managers in performing this role
  • To help maintain ‘one team’, where the different departments liaise and interact effectively and efficiently
  • Enjoy working under pressure and to tight deadlines
  • Exceptional attention to detail & organisational skills
  • High level of initiative & logical problem solving
  • Commitment to highest level of customer service
  • Flexible approach to work, friendly & approachable manner