Residence Manager Job Description

Residence Manager Job Description

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Residence manager provides direct care and supervision to developmentally and/or intellectually disabled clients in a facility based setting and/or community environment as needed.

Residence Manager Duties & Responsibilities

To write an effective residence manager job description, begin by listing detailed duties, responsibilities and expectations. We have included residence manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Guest Services, including guest follow up, rebound reports
Storage closets and guestroom cleanliness
Laundry operations(training)
Continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms
Evaluate condition of furniture, fixtures, decor, Make recommendations and assist in the coordination of rehab projects
Assist the Director and Manager as required
Student discipline
Meet and greet all V.I.P
Proactively looks for ways of providing better service and to exceed guest expectations
Be knowledgeable, and to ensure all direct reports are familiar with all hotel room types, outlets and facilities and to be aware of all in house functions and events taking place

Residence Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Residence Manager

List any licenses or certifications required by the position: BOMA, IREM, CPM, ARM

Education for Residence Manager

Typically a job would require a certain level of education.

Employers hiring for the residence manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Management, Business/Administration, Hotel and Restaurant Management, Marketing, Hospitality, Business, Education Administration, Counseling, Health

Skills for Residence Manager

Desired skills for residence manager include:

Leadership talent in the property
Active treatment programs as they related to the developmentally disabled
Budget planning and financial controls
Characteristics of the mentally retarded and developmentally disabled
Comply with all departmental policies
Daily house count and expected arrivals/departures
Excel
Food handling and sanitation standards
Hours of operations
Microsoft

Desired experience for residence manager includes:

Skills preferred but not required –
Face-to-face TEFL (eg
Attend the required meetings in the absence of the Residence Manager
Ensure the synergies between the operational departments in the absence of the Residence Manager
Driving the guest experience through service quality and continuous improvement, asking regular feedback from the guests using I interview, surveys or open discussion
Conducts property tours and room inspection when required and recommend areas for improvement

Residence Manager Examples

1

Residence Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of residence manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for residence manager
  • Meet weekly with RAs
  • Evaluate, train and support a staff of RAs
  • Attend weekly professional, central staff, and RA staff meetings
  • Facilitate weekly RA staff meetings
  • Reporting to the School Director, working directly with customers and staff onsite
  • Ensuring compliance with health and safety regulations in school and residences
  • Ensuring that all residence rules and regulations are maintained and followed up
  • Working week will be 5 out of 7 days each week on a rota basis, which may include Saturdays and/or Sundays
  • Manage the on-site residence assistants to ensure they are fulfilling their duties
  • Prepare agendas for departmental meetings communications meeting with Exclusive Resorts at the direction of the Villa Manager
Qualifications for residence manager
  • Bachelor's Degree in Business, Hospitality Hotel Administration, or two to four years demonstrable work experience in a leadership role, hotel operations, revenue management, business excellence or equivalent
  • A minimum of 3-4 years’ experience in FO management, preferably in GCC countries
  • In depth knowledge of the hospitality business, so as to be able to advise hotel management on hotel processes and what drives guest satisfaction
  • Prior work experience in a multi-unit complex would be an advantage
  • Verbal / Written Fluency in ARABIC IS A MUST
  • A minimum of 3 years’ related experience preferably in Residence Life in higher education
2

Residence Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of residence manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for residence manager
  • Attends Quality Continuous Improvement meetings and sets up the action plan based on the trends and results of the internal audits
  • Works closely with the Duty Managers to control room availability, room types, and accuracy of room count and correct rate grid applied in alignment to hotel’s business strategy
  • Liaises with Housekeeping and Engineering Department to ensure room standards are maintained and the “Room Ready on Arrival” policy is adhered to
  • Leads daily and weekly room and public areas inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive programs and judicious planning and management of FF&E as directed
  • Ensures colleagues maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
  • Organizes and facilitates Resident’s cocktail parties
  • Delivery of hotel-wide and departmental communication, Conducting Annual and Mid-Year Performance Reviews and identify talent for progression
  • Contribute toward achieving the annual Winning Metrics of the property
  • Drives up selling at the point of check-in to increase overall revenue and increase the REVPAR uplift
  • Manages budget expenses along with departmental managers to ensure the delivery of GOP and TGOP
Qualifications for residence manager
  • Prior experience in mentoring students, student development, or other people management experience is preferred
  • Must be willing to work on-call schedules, weekends, holidays as needed
  • Must be able to pass pre-employment background investigation
  • Experience with crisis response
  • Previous experience supervising college students
  • At least one year of experience working in residential housing at an institution of higher education
3

Residence Manager Job Description

Job Description Example
Our company is looking for a residence manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for residence manager
  • Submits the yearly expense budget proposal to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability
  • Assists actively in selling long term contracts through personal involvement with all potential markets as required
  • Reviews the monthly P&L account along with Finance team
  • Provides support to the Purchasing team in elaborating the PAR and building effective business cases for any FF&E projects
  • Drives Capex projects execution along with Engineering and Housekeeping teams
  • Coordinating, implementing and evaluating individual program plans and maintaining records in compliance with OPWDD and State / Federal regulations
  • Orientation and evaluation of residential staff
  • Implementation of all policies, procedures and programs of the facility and the organization in accordance with OPWDD regulations and guidelines
  • Attending, participating, and monitoring / reviewing all team meetings, including Interdisciplinary, Individual Service Plan and clinical meetings
  • Ensuring timely submission of required paperwork, including payroll, Res Hab, Incident Reports/Investigations
Qualifications for residence manager
  • Minimum of 8-10 years of hotel experience, preferred in room division operations with proven success in progressive leadership assignments with reputable hotel companies within preferably in the Middle East
  • Excellent people skills and ability to build meaningful relationships with the colleagues and the guests
  • Leadership skills and with strong impact and influence abilities
  • Capacity to lead, engage and motivate multicultural teams in a dynamic environment
  • Attention to details in order to drive a great guest experience
  • Full understanding of P&L and FF&E structure
4

Residence Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of residence manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for residence manager
  • Conducting record reviews in order to ensure compliance and identify potential problems to be resolved
  • Assist with administrative tasks (new hire paperwork, petty cash, payroll)
  • Manage all residence activity to ensure quality and service standards are achieved
  • Establish and manage unit owner relations program
  • Manage rental program agreements, owner’s usage and daily availability of units
  • Act as liaison with third-party manager of the Homeowners’ Association to execute the property management of the common areas, billings relating to hotel services charged to the Association, and enforcement of the property governing documents
  • Coordinates functions and activities with the Regional General Manager and Corporate staff as appropriate
  • Manages the functions of all hotels personnel through supervision of the hotel department heads
  • Participates in conducting weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive programmes and judicious planning and management of FF&E as directed
  • Reviews energy conservation programme to ensure minimum energy and utility consumption without sacrificing human comfort
Qualifications for residence manager
  • Bachelor's Degree in the Health and/or Human Services-related field
  • Project Management Professional (PMP) and/or SCRUM master certification preferred
  • Current, unrestricted Pharmacist license in Alabama
  • 1+ year direct experience working to close quality measurement gaps and strong working knowledge of clinical standards of care, preventive health, and Stars measures
  • 1+ year of community pharmacy experience
  • Stars or HEDIS experience preferred
5

Residence Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of residence manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for residence manager
  • Ensures environmentally friendly practices are implemented in accordance with the ICHG Environmental Manual/local laws and regulations
  • Provide specialist advice and guidance on community engagement and wellbeing issues to internal and external customers that will have institution wide impacts, using judgement and creativity to suggest the most appropriate course of action where appropriate and ensuring complex and conceptual issues are understood
  • Take responsibility for resolving Residence Life Programme issues independently
  • Take responsibility for managing, coordinating and delivering the Residence Life Programme
  • Oversee and line-manage the Residence Life team including training, performance appraisal, development, team-working, rota cover and meeting schedules
  • Instruct and guide other University staff on Residence Life, student engagement, management of risk within Halls of Residence and addressing commonly faced student wellbeing issues
  • Collaborate with others to develop and implement new processes and procedures
  • Ensure appropriate advice, information, signposting and guidance is delivered to support new students with their transition in to University and Residence Life
  • Investigate and analyse specific issues within the Residence Life Programme locally, and conduct regular sector-wide research into similar programmes and emerging trends, creating recommendation reports for consideration
  • Ensure that the Residence Life Programme is delivered to the institution flexibly and proactively and adapt the delivery according to student needs
Qualifications for residence manager
  • MTM skills with Outcomes and Mirixa platforms
  • Experience working with network and provider relations/contracting
  • 1 year experience in high end property management or real estate
  • Minimum 2 years work experience as Banquet Manager in large property
  • Manage tracking of samples to third party laboratories for testing
  • Ensure test results are reviewed in a timely manner through communication with third party laboratories and internal personnel

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