Mall Manager Job Description

Mall Manager Job Description

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Mall manager provides monthly outcomes and prepare monthly estimates to analyze actual results against LE and Plan and review variances between actual performances and LE or Plan.

Mall Manager Duties & Responsibilities

To write an effective mall manager job description, begin by listing detailed duties, responsibilities and expectations. We have included mall manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Timeliness and maximum efficiency for restocking of sales floor
Assess and communicate store needs (fixtures, hardware, product) and partner with appropriate parties
Train store employees on current merchandising standards
Initiate monthly floor sets
Execute and maintain Visual Merchandising Standards
Partner with DM and Store Manager during stores visits to walk store
Maintaining corporate standards, window and mannequin detail
Partner with DM and Store Manager to red flag slow moving items via selling reports
Supervision of Inventory/Visual Associate(s)
Drive and develop sales opportunities for accessories and apparel for one of our top Mall Accounts

Mall Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Mall Manager

List any licenses or certifications required by the position: CPR, AED, I-, ASE

Education for Mall Manager

Typically a job would require a certain level of education.

Employers hiring for the mall manager job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Technical, Business, Fashion, Associates, Communication, Retail Management, Management, Education, Business/Administration, Criminal Justice

Skills for Mall Manager

Desired skills for mall manager include:

Accounting and financial analysis
Budgeting
Store operations
Influence over product
Corporate strategies & financial information
Aspects of LE CHÂTEAU’s business development decisions
Allowing you to take ownership and pride in the achievements of your store LE CHÂTEAU’s corporate results
Allowing you to take ownership and pride in the achievements of your store
LE CHÂTEAU’s corporate results
Retail landscape

Desired experience for mall manager includes:

Identifies, documents and resolves performance issues and policy violations according to company policy, in partnership with the District Sales Leader/Area Sales Leader and applicable Brand Headquarters’ partners
Strong selling and customer service orientation
Have experience with a variety of go-to-market models (direct to consumer, wholesale, retail)
Handle all sell in meetings with account relative to the accessories and apparel categories
Provide support on the tracking of CAD’s/ Samples for Account Managers
Provide direction on consumer trends, buying patterns and fashion relative to the women’s apparel and accessories business

Mall Manager Examples

1

Mall Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of mall manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mall manager
  • Facilitate proactive order book management – sell thru analysis actions – chase winners/ manage losers
  • Support to team to provide excellent sell ins
  • Be the face of your accounts
  • Monitor performance metrics using branch tools (performance boards, DWOR)
  • Align all business partners to deliver planned business objectives through effective communication forums
  • Manage the branch P&L by being responsible for maintaining a healthy balance sheet in the branch ensuring the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels
  • Stationary consumption/telephones
  • Brief staff on promotional and product launches
  • Responsible for execution of new initiatives including new product and menu rollouts
  • Write and manage Team Member schedules
Qualifications for mall manager
  • Knowledge of building systems and financial accounting
  • Operations or facility management experience at a senior level as part of a shopping centre or property management team
  • Simple valuation and investment principles
  • Technical and soft services contractor procurement and management
  • Understanding and application of risk management in the property environment
  • Can involve standing and walking
2

Mall Manager Job Description

Job Description Example
Our growing company is looking to fill the role of mall manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for mall manager
  • Build a high performing selling environment that is committed to exceeding customer’s expectations and delivering the highest level of customer service at all times
  • Mentor, lead and encourage a team that is accountable for store results and consistently achieves key store metrics
  • Implement action plans to improve key performance indicators to maximize business
  • Foster an inspiring environment for learning, and support the ongoing development of the store team
  • Recognize performance through "in the moment" coaching
  • Hire, train and inspire a best-in-class sales team
  • Build a network of qualified talent within the community to fill open positions
  • Partner with visual merchandising to implement directives, and ensure compelling visual standards are met at all times
  • Maintain optimal floor coverage and schedules to maximize store productivity
  • Identify, document and resolve performance issues and policy violations in partnership with the District Manager and Human Resource representative
Qualifications for mall manager
  • Project management, delivery of capital works and tenancy coordination
  • Can involve standing and walking, working nights, and weekends
  • Three to four years retail experience, with at least two years of demonstrated success in a Store management position
  • Open-mindedness and drive to find a solution to every problem
  • Fashion retail management experience is an asset
  • Munimum 1 year expereince in a sales or retail leadership role
3

Mall Manager Job Description

Job Description Example
Our innovative and growing company is looking for a mall manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for mall manager
  • Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff
  • Communication with Regional Manager and BSS merchants regarding merchandise issues and needs
  • Coordinate timely floor setup for all promotional and seasonal activity
  • Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes
  • Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager
  • Set individual sales goals for management teams and associates, ensuring goals reflect store business goals
  • Continuously motivate staff to meet assigned sales and productivity goals
  • Support the development of associates’ sales techniques, ensuring utilization of elevated levels of sales and service to maximize
  • Ensures a consistent optimal customer experience at assigned branch
  • Conducts outside sales efforts commensurate with market opportunity to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships
Qualifications for mall manager
  • Monitor all contractor performances including cleaning and security and address issues accordingly dependent upon severity either personally or through relevant centre management team owner
  • Understanding of financial aspects of property performance
  • Strong business acumen with the ability to confidently analyze selling reports and speak to the store’s business
  • Demonstrates the ability to recruit, coach and develop
  • Results driven leader with the ability to inspire and create a highly collaborative selling environment
  • BA/BS in business or related field plus a minimum of 6 months of experience as a Fred Meyer Jewelry assistant manager and 2-3 years retail jewelry experience
4

Mall Manager Job Description

Job Description Example
Our company is looking to fill the role of mall manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for mall manager
  • Protect company assets by ensuring adherence to all Loss Prevention procedures
  • Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
  • Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with some guidance from assigned mentor, senior level managers, and internal support partners
  • Resolves escalated customer and associate issues and provides counseling to associates as needed with some guidance and direction from senior leadership and Human Resources
  • Manages recruiting and selection process for assigned branch
  • Maintains relationships with Line of Business partners who assist customers when more complex financial needs are discovered
  • Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with considerable guidance from assigned mentor, senior level managers and internal support partners
  • Resolves escalated customer and associate issues and provides counseling to associates as needed in partnership with senior leadership and Human Resources
  • Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions
  • Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
Qualifications for mall manager
  • Managing in a multi-functional technical services delivery environment
  • Professionally represent the Company and develop strong relationships with existing and prospective tenants
  • Develop and retain a highly skilled mall team
  • Minimum of 1 or more year’s experience or training in management, business, or a field related to commerial or retail real estate
  • 2 years retail management and visual merchandising experience
  • At least one year of retail management experience is required, preferably with a jeweler or specialty retailer
5

Mall Manager Job Description

Job Description Example
Our company is hiring for a mall manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mall manager
  • Effectively communicate goals and monitor the progress of team members against key business metrics
  • Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
  • Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
  • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
  • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
  • Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
  • Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
  • Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
  • Drive exceptional shopping experience to our customers and store sales results by influencing associates’ behaviors through the Leader on Duty (LOD) program
  • Manage company standards of merchandise presentation, signage and display
Qualifications for mall manager
  • Demonstrate high personal selling skills
  • Minimum 5 years of retail experience preferred
  • Develop and retain a high-performing sales team that’s passionate about the customer
  • Inspire your team to deliver a superior and consistent customer experience every time
  • Maximize store profitability by overseeing all financial operations, like inventory control, cash flow and reporting
  • Challenge the status quo and embrace innovation

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