IT Product Manager Resume Samples

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VK
V Konopelski
Vincent
Konopelski
8366 Itzel Shore
Dallas
TX
8366 Itzel Shore
Dallas
TX
Experience Experience
12/2016 – present
Philadelphia, PA
Senior IT Product Manager
Senior IT Product Manager
12/2016 – present
Philadelphia, PA
Senior IT Product Manager
12/2016 – present
  • Working with the Kellogg support organization in transitioning new products/services, defining SLAs, and in developing continuous improvement plans
  • Developing expertise in Marketing technology systems and solutions within Kellogg, including supporting technologies and data sources such as Product Information Management, Digital Asset management and, content management and marketing media solutions
  • Contributing to the development of the Marketing technology platform business case and value realization in order to secure funding to grow and transform Kellogg’s Marketing capabilities
  • Ensuring that the Marketing platform cost of ownership is managed and optimized effectively as the platform evolves, with an emphasis on sunsetting capabilities where possible
  • Defining and executing on the platform strategy in support of the roadmap by leading various project teams in the successful delivery of Marketing platform capabilities across the various global Kellogg regions
  • Managing business expectations, being proactive in planning for fiscal quarters and annual planning, and building excellent partnerships with various leaders within the company
  • Manage project portfolio associated with new product offerings effectively, manage feature prioritization and tradeoff decision making in collaboration with Product Managers
04/2012 – 08/2016
Chicago, IL
IT Product Manager Business Operations
IT Product Manager Business Operations
04/2012 – 08/2016
Chicago, IL
IT Product Manager Business Operations
04/2012 – 08/2016
  • Establishes and monitors standards of performance for staff
  • Evaluates employee job performance according to established standards
  • Performs risk assessments and develops corrective actions
  • Regularly meets with users, vendors and IT staff to develop/modify system specifications
  • Develops and prepares reports, business case analysis as requested
  • Focuses on staff technical and professional development
  • Develops and designs support operations and processes
12/2006 – 12/2011
Boston, MA
IT Product Manager
IT Product Manager
12/2006 – 12/2011
Boston, MA
IT Product Manager
12/2006 – 12/2011
  • Functional Oversight: Manage the function’s process activities, work commitments and performance, provide day-to-day oversight to Catalog management team
  • Production Support Management - Develop a plan to move the development team from a development mode into production support
  • Follows functional guidance as provided by IT Software Development Manager
  • Manage product team, including IT business analyst, development lead, developers, and testing team
  • Coordinate the development of an enterprise readiness and go-to-market plan, working with all departments to execute
  • Search for innovative improvements in service and network performance
  • Working with Release Management to determine when enough value has been created to warrant a release to the customer
Education Education
Bachelor’s Degree in Computer Science
Quinnipiac University
Bachelor’s Degree in Computer Science
Skills Skills
  • Content and Data Quality:Institute content quality reviews, establish and enforce appropriate version controls
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
  • Strong attention to detail
  • Solid knowledge of product management best practices, functional design and application delivery methodology
  • Demonstrates excellent judgment and a high level of integrity
  • Strong problem solving skills
  • Excellent written and oral communication skills to include presentation capabilities necessary for interaction with different levels of the company
  • Strong prioritization and interpersonal skills to balance multiple demands
Create a Resume
1

IT Product Manager Resume Examples & Samples

  • Prepares and presents digital product plans in close collaboration with the Business and Operations partners across the globe
  • Manages product plans by ensuring changes in market, business priorities including integration needs, and technology advancements are reflected. Presents status updates at quarterly and annual stakeholder meetings
  • Demonstrates leadership by establishing and articulating a clear vision of success and how product goals and objectives will be achieved
  • Plan and prioritize the product capabilities to align with O&T strategy Global strategy and regional needs
  • Collaborate with Cross-Functional Technology partners to assess overall impacts and determine technology solutions
  • Identifies risks and challenges, opportunities and growth strategies, business integration needs, and retirement plans
  • Monitors and understands product’s profit and loss statement
  • Engages and interacts with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions. Practices open and honest communications with clients
  • Works closely with Business Analysis and Technology SMEs to drive detailed product definition
  • Provides presentations during business reviews, prospect briefings, and internal group meetings
  • Collaborates with senior management to provide content for market messages, sales collateral, and as needed RFPs (request for proposal)
  • 12 plus years’ experience in defining and delivering complex digital solutions. Experience with internet banking or credit card online applications, financial system internet sites or mobile application development
  • Thorough knowledge of Financial Services capabilities
  • Requires general business and technology skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence
  • Thought leader in the internet space, current with new internet trends, tools and technologies
  • Practical problem solving and strategic thinking skills
  • Ability to utilize judgment in decision making process and decisions related to job tasks
  • Customer service skills, understanding and focusing on clients’ needs, establishing credibility and building positive, professional, relationships with clients
  • Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
  • Ability to lead and work with internal and vendor teams across multiple locations and time zones
  • Project management skills; ability to prioritize and complete tasks
2

Senior IT Product Manager Resume Examples & Samples

  • Work in close collaboration with our engineers and business owners to manage product/project related tasks
  • Define a roadmap and vision for Kohls.com
  • The Product Manager will be heavily involved with business and marketing teams in customer research activities including market research, usability testing, live on-site experiments, and analysis of site analytics
  • Participate in Agile project inception, iteration meetings. Writes stories/acceptance criteria .Involved in story sign-off, launch readiness, bug triage
3

IT Product Manager Resume Examples & Samples

  • Partner with Senior Business Leads to determine and prioritize the learning required to achieve scorecard goals
  • Utilize strong Consulting Skills to identify, analyze and prioritize performance objectives and desired outcomes
  • Partner with Adoption / Practice Management and HR L&D to ensure performance objective translate / impact business needs
  • Help business and IT partners organize portfolios and programs into feature and capabilities roadmaps
  • Analyze, understand and communicate impacts on processes, operating model and functional architecture
  • Supports the communication to stakeholders and follow up, but not interfere, with project delivery
  • Regularly develop and organize executive level briefing materials to articulate business and technology value of proposed initiatives
  • Evaluate organization metrics and data to identify performance improvement opportunities
  • Maintain a deep understanding of TIAA-CREF business and specific channel’s, objectives, goals as well as competitive environment
  • Ability to collect product feedback and organize into themes (not projects)
  • Collaborate with IT and Business partners to build business ready minimum viable products based on appropriate feature / function sets
  • Ability to sequence features / functions into phased releases
  • Support cost vs. requested features to maximize release deliverables
  • Understands the business importance of prioritizes and serves in a leadership role to make decision
  • Participates in team (scrums / meetings) to enforce / solidify product vision, features and prioritization
  • Acts as a conduit to continually align delivery teams with product vision
  • Brings energy and vision to development and delivery teams and celebrates success and provides retrospectives on challenges
  • Support the communication of testing strategy, alternatives and fallback scenarios
  • Support program / project managers efforts mitigate risks and manage stakeholder expectations
  • Collaborate on the development of training materials with stakeholders in order to ensure training and business and usual alignment
  • 10-15 years relevant experience in product management, leading project teams on relevant change management and communications
  • Bachelor's degree in Business Computer Information Systems, Finance or similar specialization
  • Must have Financial Services industry experience (Preferably working with pension annuities, mutual funds and/or financial planning)
  • Excellent written and oral communication skills to include presentation capabilities necessary for interaction with different levels of the company
  • Expert Knowledge in Presentation Tools
  • Experience providing oversight and support to cross-functional teams in multiple locations
  • Consensus and collaboration building; communications and change management effectiveness
4

IT Product Manager Resume Examples & Samples

  • Acting as a point of contact for all IT4IT related queries
  • Ensuring that strategy is in line with roadmaps
  • Ensuring timely remediation of operational risk and audit items (e.g. ORIs, SOX issues)
  • Supporting the elaboration of Business Cases, initiating and managing IT Demand Business Cases
  • Reviewing and signing off software product management, relevant work products and project milestones
  • Managing the order book and the implementation of Small Changes
  • Checking and verifying program and project status reports from a product perspective
  • Ensuring the quality of the product assets e.g. accurate and up-to-date product documentation for all stakeholders and end-users
  • Utilising internal resources and contracting external staff
  • Acting as a financial budget holder
5

IT Product Manager Resume Examples & Samples

  • Research and analyze market conditions
  • Determine product requirements/specifications
  • Oversee design efforts
  • Identify key competitors
  • Research and identify necessary partnerships
  • Develop and communicate product roadmap
  • Collaborate with subject matter experts to better understand market needs and trends, and translate them into creative product solutions
  • Partner with key stakeholders to oversee the development and delivery of the product
  • Coordinate with product SCRUM team and participate in SCRUM related activities, as necessary
  • Propose product pricing and policies
  • Provide sales support as needed
  • Ensure appropriate level of post-sales product support
  • Use market feedback to refine product requirements and ongoing development
6

IT Product Manager Resume Examples & Samples

  • Catalog Management Leadership: Manage catalog development estimation and the Service Catalog development schedule. Control the completeness and quality of the items released on the Service Catalog as measured through their impact on sales readiness
  • Functional Oversight: Manage the function’s process activities, work commitments and performance, provide day-to-day oversight to Catalog management team
  • Process Control and Improvement:Accountable for catalog management process efficiency, speed and quality of outcomes, maintain frictionless interface to product management and central engineering, further develop and continuously improve the catalog management process, related catalog data structures, templates and stage-gate checklists
  • Content and Data Quality:Institute content quality reviews, establish and enforce appropriate version controls
  • 5+ years experience leading a catalog management or service design function
  • 5+ years experience packaging IT services using a framework approach
  • ITIL, Six Sigma, Lean, ISO or similar industry certification and experience desirable
  • Deep knowledge of end-user IT services industry
  • Working knowledge of leading compute, print and mobile device technologies, operating system imaging and maintenance services, hardware maintenance services
  • Business analysis, process design/re-engineering experience a plus
  • Job location is Charlotte NC
7

IT Product Manager Identity & Access Management Resume Examples & Samples

  • Jointly establishing and supporting product policy in a multidisciplinary environment which may involve a conflict of interests
  • Spotting and actively seizing opportunities for implementing the policy
  • Exerting your persuasiveness to get things done
  • Interacting with people from various business or cultural backgrounds and at various levels
  • Portfolio planning, and establishing and presenting business cases
8

IT Product Manager Resume Examples & Samples

  • Plans future business needs in collaboration with key stakeholders
  • Create holistic program processes that balance business needs, time, quality, budgets and resources across projects
  • Proactively manages shifting business needs and changes across programs and projects
  • Advanced project management skills
  • Ability to navigate complex problems and issues
  • Ability to prioritize work and manage ambiguity
9

IT Product Manager Resume Examples & Samples

  • Owns thought leadership, strategic direction and long-range product planning to develop and implement API solutions across the entire product lifecycle
  • Drives product management activities across global functional teams including technology, marketing, sales and services
  • Integrates competitive, business and resource considerations to develop business plans that meet short term and long term revenue targets
  • Defines and maintains clear product requirements including: concept summaries and assessment matrices, use cases, user requirements, functional requirements, business cases, and post launch reports
  • Analyzes and tracks the performance of products and features throughout their life cycles
  • Works cross functionally to insure optimal speed, quality and scalability throughout the product development process
10

IT Product Manager Resume Examples & Samples

  • Understands vision for the overall portfolio and the role of their assigned products in that vision
  • Ensure accuracy and completeness of product inventory
  • Provide clear and accurate usage information and verify legitimacy of cost allocations
  • Plans and executes product upgrades and migrations
  • Establish and monitor SLAs/OLAs between service and the customer
  • Proactive identification and management of product risk
  • Own and be responsible for product inventory, consumption, and utilization management
  • Develop and Maintain client facing product information
  • Establish and monitor product lifecycle process for product suite (introduce new products, maintaining maturing products and/or retirement of aging technologies)
  • Marketplace expertise with respect to alternative and competing technologies
  • 4+ years of IT related industry management experience
  • Proven ability to matrix manage direct and cross-functional teams
  • Bachelor's degree or equivalent experience, MBA preferred
  • Understands the drivers of product financials
  • Budget Management experience commensurate with product spend levels
  • Details oriented
  • Telecom & Transport technologies product management
  • Per project basis; some evening and weekends may be required
  • ITIL Certification (preferred)
11

IT Product Manager Resume Examples & Samples

  • Serve as primary contact to the business for one or more systems
  • Manage product strategy and feature / capability set for one or more business solutions
  • Provide project management support for software releases as necessary
  • Manage relationship with 3rd party software vendors including: defining statements of work for consulting, analysis & implementation services; managing vendor deliverables and schedules; managing quality or delivery issues with the vendor; coordinating end user testing and sign-off for vendor deliverables
12

IT Product Manager Resume Examples & Samples

  • Requirement Analysis and align business requirement to globally scalable function
  • Work with project stakeholders during every phase of project implementation and ensure timelines are met
  • Product Vendor engagement and track the deliverables from vendor
  • Educational qualification - bachelor's degree in Computer Science
  • Work experience - atleast of 7 years of IT experience
13

Senior IT Product Manager Resume Examples & Samples

  • Collaborates with business partners to elicit and refine business requirements
  • Operates as a financial systems and business SME
  • Identifies, analyzes, defines, and documents detailed business requirements in support of project and business objectives
  • Coordinates and/or participates in the analysis of business processes and functional requirements and in the preparation of appropriate documentation to communicate and validate the information
  • Uses knowledge of application features and functions to assess scope and impact of business needs
  • Collaborates with user experience, development, and cross functional IT teams throughout the project lifecycle
  • Acts as client proxy during development and testing
  • Identifies and documents workflow, information resources, and system specifications
  • Participates in the analysis and definition of efficient, cost effective solutions that support business processes and functional requirements
  • Resolves issues related to IT systems involving cross group and vendor coordination and escalates as needed
  • Evaluates existing application products that could address client requirements and or develop new ones
  • Provides product expertise to business partners, acting as a resource in understanding how IT systems perform business and user functions
  • May assist in development of project plans using the associated project planning tools, which include work plans, estimates, schedules, milestones, critical paths, detailed tasks, and deliverables
  • Develops test plans and associated test cases and conducts test execution
  • LI-DC
14

IT Product Manager Finance Systems Resume Examples & Samples

  • Make recommendations about whether to build, buy, or partner for key capabilities required to deliver Finance solutions to production
  • Prioritizing requests and delivering across multiple projects
  • Define critical processes and support consistent framework for IT PM team
  • Propose and support new methods to support our key business partners in a more efficient manner
15

IT Product Manager Resume Examples & Samples

  • Executes all or a majority of the tasks comprising of multiple products
  • Conducts roadmap development
  • Gathers input and determines requirements approach for key customer features
  • Participates in tactical decision making regarding product functionality
  • Define user stories and acceptance criteria for assigned domains working in an agile environment
  • Monitors and coordinates product development among a wide range of cross-functional internal and external resources to ensure that products are per specification
  • May proactively identify new opportunities and develop business cases within IT product portfolio
  • 2+ years of experience in product management
16

IT Product Manager Resume Examples & Samples

  • Act as a leader and subject-matter expert in digital product(s)
  • Develop and drive the roadmap for the product(s), including sequencing and timing of capabilities and features as well as rollout markets
  • Direct digital product launches to provide technology input and ensure requirements are met
  • Work with the Business and IT teams in North America to define strategic capabilities that are necessary to build out digital platforms
  • Ensure effective communication and flawless delivery of team projects, goals and objectives; create awareness of issues and make certain that risks are minimized
  • Keep abreast of emerging consumer trends and new technologies that may lead to new strategic capabilities
  • Coordinate with managers to ensure appropriate integration of functions to meet goals; define necessary system enhancements to deploy new products and process enhancements
  • Provide technical knowledge to ensure efficient design, development and implementation. Act as a technical resource in all phases of development and implementation of global products
  • Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
  • Bachelor's Degree in Business, Information Technology, Marketing or related field
  • Minimum of 8+ years’ experience in Financial Services
  • Strong analytical and business analysis skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Strong understanding of banking products (Retail, Cards, Mortgage, Investments) including Revenue and Cost Drivers
17

IT Product Manager Resume Examples & Samples

  • Clear Thinking
  • Global Mindset & Innovation
  • Ability to travel to global offices (10-15%)
  • People Development
  • Expertise
  • Experience with the television industry (or closely related, such as film production, or digital video production)
  • Experience working with an in-house (local) software development & testing team. Agile preferred
18

IT Product Manager Resume Examples & Samples

  • Supports intake requests for internal and external cloud services
  • Gathers and analyzes requirements on proposed and current product functionality
  • Serves as a product representative to business partners
  • Tests and validates product functionality supports stated business requirements and needs
  • Works with operational managers on implementation of cloud services into production environment
  • Strong client service orientation and communication (written & verbal) skills
  • Ability to work independently, with strong organizational and flexibility skills in a team-oriented environment
  • Lead cross-functional business process re-engineering activities and continuous improvement efforts
  • Lead organizational change management activities associated with delivering and implementing new cloud services
  • Develops, maintains and executes test scripts/conditions to validate functional specifications and requirements
  • Demonstrated analytical and problem solving skills when working with ambiguous information. Evidence of staying in alignment with stakeholders and management and create/suggest solutions that drive work forward
  • Ability to manage multiple concurrent and competing priorities
  • Ability to look at issues from a broad perspective to identify alternatives to difficult situations or problems
  • Detailed understanding of requirements, interdependencies and impact on the business
  • Strong ability to document requirements and process flows
  • Ability to capture and create functional requirements in use cases. Coordinates walkthrough and sign-offs, verifying with stakeholders that use cases and process documentation accurately portray specific business needs
  • Basic understanding of cloud and virtualization technologies and concepts
  • QA and functional testing of business requirements
  • Organizational change management
  • 7-10 years of experience in a business analysts or quality assurance role within IT
  • Approximately 7-10 years of experience in the Implementation of Virtual Infrastructure Technologies
  • Working knowledge of project management practices and methodologies
  • Experience working in software development environments
19

IT Product Manager Resume Examples & Samples

  • Define and prioritize features that elevate the user experience of the mobile products we build
  • Maintain an organized and clear product backlog for the cross-functional team and stakeholders
  • Collaborating with project stakeholders to determine release date(s), scope, and sprint goals
  • Research and put together business cases for new product concepts and present to both technical and non-technical stakeholders
  • Work with a cross-functional team to build clear product requirements, complete use cases, technical specifications, wireframes and UI mocks
  • Define key performance indicators to measure product success and drive the product roadmap post launch
  • Plan and manage product roll-out and assist with the day-to-day operational support post roll-out
  • You have a minimum of 5+ years overall work experience; with 2+ years product management experience
  • You possess an aptitude for interaction design, wireframing, workflow diagrams and prototyping
  • You are proficient in requirements definition, authoring epics, user stories and acceptance criteria within the Agile/Scrum methodology
  • You are familiar with lean product management principles
  • You are able to work independently and adapt to changes in a rapidly evolving industry
  • Bonus: You have experience with mobile hardware and software
  • Bonus: You have prior ticketing, transaction and live event experience
20

IT Product Manager Resume Examples & Samples

  • Product Family Planning:Assess competitive landscape and industry trends, understand business unit plan objectives and deal pipeline requirements, gather and prioritize business requirements, define the product vision and business case, develop the product family plan, participate in governance
  • Product Definition:Define the product, specify required functions/features for product launch, verify developed product features/functions
  • Sales and Delivery Readiness Content:Define content for sales and delivery readiness process artifacts and related training
  • First Article Deployment :Provide consultation and oversight to sales and delivery organizations for “first article” deployment, “first article” refers to the first time a newly launched product is sold and implemented
  • 5+ years experience in IT Product Management or Service Design role
  • 3+ years experience in role providing IT Services to Retail end-users
  • 3+ years experience supporting leading end-user and mobile device technologies
  • 2+ years experience in role providing IT Services to Enterprise end-users
21

IT Product Manager Resume Examples & Samples

  • Representing the voice of internal customers
  • Effectively communicating directly with cross-functional partners
  • Developing, drafting, and managing complex workflows
  • Prioritizing and maintaining customer request backlogs
  • Planning and coordinating across multiple engineering teams
  • Managing projects against aggressive timelines
  • Assisting in data analysis to drive pro-active planning for future development
  • Supervising ongoing testing (QA,UAT) to demonstrate proven results
  • Documenting critical processes
  • Gathering user data through process shadowing and documentation
  • Resolving inefficiencies in tools, process and workflows as well as finding new methods of efficiency to support our key business partners
  • Leadership in project-based work
  • Advanced technical skills with the ability to quickly adapt to new tools and processes
  • Presenting to groups and the ability to answer questions with poise and confidence
  • Scripting experience preferred
  • Vendor management, also a plus
  • Amazing attention to even the smallest details, ability to seek and retain knowledge, share and apply it in the future
  • Strong preference for experience with Finance systems like Hyperion, Oracle, etc
  • Positive attitude and interest in working as part of a team
  • Excellent written and verbal communication skills and proven success in teaching complex topics in an interactive and engaging manner
  • Ability to communicate effectively with all levels of staff
  • A collaborative nature, and an understanding of the importance of thorough, timely communication
  • A passion for Twitter, and be an active user of the platform
22

IT Product Manager Resume Examples & Samples

  • Develops and maintains service strategy and roadmap for the EFSS Platform
  • Articulates the value the EFSS service provides while identifying secondary use cases that increase the service’s value. “Re-use” and “leverage” opportunities
  • Acts as the main point of contact for business stakeholders as new demands are identified
  • Maintains understanding of the skill sets needed to operate the service and the current skill set of the team, creating plans to address gaps and skill development
  • Understands the EFSS service from a cost and value standpoint, utilizing metrics and trends to ensure visibility of the service. Updates and shares cost quality and usage
  • Plans for Run the Business (RtB) and Change the Business (CtB) initiatives, moving them through the PMO framework as appropriate
  • Manages portfolio and budget and executes on strategy of the EFSS service. Determines the best resources for any related projects
  • Partners and collaborates with a broad team to ensure end-to-end quality
  • Accountable for stability, performance and user experience of the EFSS Platform and related applications
  • Manages the EFSS Architect
  • Manages dependencies and integration of other services into the EFSS Platform
  • Build and manage external vendor relationships
  • Performs other duties as assigned or required
23

IT Product Manager Resume Examples & Samples

  • Gather/analyze/validate applicable data from internal and external sources (e.g., clients, prospects, potential customers) to identify market characteristics/ needs/problems (e.g., market opportunities, financials, technology trends, user preferences, industry/regulatory/legal standards, internal product trends)
  • Demonstrate understanding of the competitive landscape (e.g., strengths, weaknesses, gaps, product portfolios, win/loss analysis)
  • Define the core competencies/capabilities that distinguish us in the marketplace (e.g., key differentiators)
  • Define product vision, portfolio and roadmaps (e.g., positioning statement, problem definition, proposed solutions)
  • Develop value propositions for applicable audiences to drive product planning and implementation
  • Provide oversight and direction to tactical teams
  • Ensure the customer voice is present throughout the product development lifecycle
  • Gather, distill, and synthesize digital product requirements
  • Reach across the enterprise to build relationships and consensus that help the product and business effort succeed
  • Contribute to a collaborative, supportive, accountable team culture
  • Minimum of 8 years experience working within the Contact Center Industry
  • Minimum of 4 years of Product Management experience
  • Some formal Product Management Training (e.g. Pragmatic) PM certification or Pragmatic Certification
  • Ability to work in an ambiguous and dynamic environment and comfort collaborating with multidisciplinary design teams in a non-hierarchical organization
  • Ability to pull together multiple different, and sometimes conflicting, inputs (data, qualitative feedback, hypothesis, etc.) into a common point of view
  • Demonstrated understanding of innovative contact center technologies, mulit-channel touchpoints and contact center KPIs
  • Ability to grasp complex concepts and systems quickly, and express them in simple ways
  • Experience in developing effective and impactful deliverables including (but not limited to) requirements documents, use cases, product brochures, whitepapers, market research summaries
  • Undergraduate degree or equivalent experience
  • MBA or Masters Degree in Healthcare
  • Some experience as a contact center rep. (On the floor)
24

IT Product Manager Resume Examples & Samples

  • 5+ years’ experience in IT Product Management
  • 3+ years’ experience supporting leading end-user technologies
  • 3+ years’ experience providing IT Services to Business/Enterprise end-users
  • MBA or Bachelors in technical disciplines
  • Field dispatch services experience a plus
  • Distribution and logistics experience a plus
  • Print, Mobility, Retail, Hardware/Software experience a plus
25

IT Product Manager Resume Examples & Samples

  • Ability to work on an agile team with constant communication and collaboration and fast, effective and empowered decision making
  • Passion for operational excellence and strategy
  • Develop and evolve support models
  • Management of top tier vendors
  • Financial management experience, with complex forecasting and analysis
  • A desire for continuous learning and skill development
  • Developing communication strategies through written and verbal communications. Including the ability to effectively communicate in both highly technical and non-technical environments. Ability to interpret technical jargon and concepts, and to present information to non-technical audiences
  • Ability to escalate, identify, prioritize, innovate in order to resolve issues quickly and make decisions that meet University objectives, in a collaborative culture
26

IT Product Manager Resume Examples & Samples

  • 5+ years of experience in in project management of varied complexities and scope
  • Excellent written communication and verbal communication skills
  • Well-organized, detail-oriented, and able to handle a fast-paced work environment
  • Ability to work effectively with management
  • Ability to visualize and plan objectives and goals strategically
  • Ability to be creative in designing products
  • Previous experience taking a product line to market is preferred
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Proficient in Project Management tools (i.e., MS Project) or similar project tool (s)
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
27

IT Product Manager Resume Examples & Samples

  • 5+ years in software implementation
  • 5+ years in systems integration
  • 5+ years management exp, with some project management background
28

IT Product Manager Resume Examples & Samples

  • 3+ years of IT Project Management experience
  • Bachelor's Degree in a related field
  • Mastery of the Software or Product Development life cycle
  • Previous successful experience in the Management of External Resources, including Consultants, Partners, Vendors and Customers
  • Solid analytical and research skills
  • Strong attention to detail
  • Able to multitask efficiently and effectively
  • Experience in the Healthcare related field
  • PMP certification
  • Experience with Clinical Data Management, Technical interfaces, integration and/or interoperability
29

IT Product Manager Resume Examples & Samples

  • As one of the early members of the new product team you’ll have an opportunity to define and create a product from inception by bridging the technical and business worlds as you design product
  • Demonstrate excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
  • Benchmark competitive product offerings to assess strengths and weaknesses
  • Conduct customer/partner research to uncover or validate user needs
  • Identify and develop relationships with potential technology partners
  • Synthesize findings into proposed strategic direction, product roadmaps, and initial business cases
  • Define and document user stories and use cases to guide engineering development
  • Create preliminary design concepts and work with engineering to implement and iterate
  • Users come first! Delight users by building a product that is simple, intuitive and robust
  • Integrate usability studies, research and market analysis into product requirements to ensure customer satisfaction
  • Initiate and prioritize requirements, assist in determining the best technical implementation methods, track product development and develop release launch plans
  • Measure success. A feature’s release does not dictate success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success
  • Exposure to technology, preferred SaaS
  • Exposure to working on a product from ground up
  • Good organizational and project management skills
  • Analytical skills
  • Data management skills
  • Has good knowledge of general business environment/operation and has general cost benefit awareness
  • Good written and oral communication skills in order to define parameters to meet business requirements
  • Standard MS skill set
  • Innovative and forward thinking
  • Business and solution focused
  • Decisive and action orientated
  • Generally requires BS Degree or equivalent work experience
  • Typically has 2- 5 years of directly related experience with a strong customer understanding
  • Product management or design experience with a focus on software products involving workflow, business process management, and rules engines
  • Knowledge of cloud platform/applications
  • Knowledgeable across multiple functional areas such as product management, engineering, UI/UX
  • Defining and negotiating technology product requirements
30

IT Product Manager Resume Examples & Samples

  • Ownership of delivery of product initiatives and releases
  • Own the strategy and roadmap for all Products owned by IT
  • Drive product implementation/customization with implementation partners/ System Integrators
  • Deep understanding of users, technology, to then synthesize into IT product strategy
  • Define, document, and communicate objectives, requirements and constraints for product initiatives and releases
  • Communicate Project status and document progress toward milestones
  • Manage all aspects of a successful ERP or Off-the-shelf product throughout its lifecycle
  • Defines the product acceptance criteria, ensures that they are met; plan for and ensures that product (and features) are appropriately used by users. Promptly resolves issues faced during operationalization by working with different stakeholder
  • Keeping high bar across the board - from your own contributions to the people you work with to the products you work on. A never-ending desire to grow and learn
  • Manage a team of on-roll employees and off-roll employees in implementation partner’s teams
  • Hires the right people, build a high performing teams and act as a trusted adviser, coach or a guide
  • Min 7+ years of Industry experience and a track record of BE/ B.Tech in Computer Science or an equivalent acknowledgement of your academic accomplishments and MBA from a Tier1 Business school
31

IT Product Manager Resume Examples & Samples

  • Analytical and problem solving ability, excellent interpersonal and communications skills, creativity and business acumen, multi-tasking and project management skills
  • Knowledge of both theoretical and practical aspects of project management.  Experience working with users who have minimal knowledge of software applications and capturing their domain knowledge as well-formed requirements and use cases
  • An understanding of Information Technology architecture
  • Experience working in a clinical or clinical research environment
  • Experience leading meetings and giving presentations to senior leadership, IT personnel, and application user base
  • Experience writing business use cases, requirements documents, and other System Development Lifecycle documentation
  • Experience managing cross-functional teams to solve complex problems and produce high-quality results
32

IT Product Manager Resume Examples & Samples

  • Requires minimum of 8 years of related experience
  • Strong Safety and physical security domain expertise
  • Thorough understanding and experience of large-scale technology implementations
  • Serves as a liaison between the business community and the IT organization
  • Demonstrates excellent interpersonal, business communication skills
  • Must possess strong presentation skills
  • Experience in EMIS and EMNS platforms useful
33

IT Product Manager Business Operations Resume Examples & Samples

  • Provide guidance and leadership to all levels of staff as required
  • Develops and designs support operations and processes
  • Actively participates in management and leadership meetings
  • Approves design solutions/tested methodologies and ensures that appropriate documentation is prepared
  • Effectively uses appropriate tracking, metrics and reporting systems to manage, report and escalate issues
  • Regularly meets with users, vendors and IT staff to develop/modify system specifications
  • Focuses on staff technical and professional development
  • Ensures that all team work conforms to established P&P’s, along with staff compliance to regulatory requirements
  • Keeps staff up to date and informed on new/revised P&Ps
  • Hires and transitions employees to maintain appropriate staffing levels
34

IT Product Manager Digital Marketing Products Resume Examples & Samples

  • Assign personnel to projects and assignments, directing priorities to ensure the timely completion of them
  • Interacts with other IT team members to ensure successful and smooth completion of projects
  • Able to clearly and effectively interpret IT and technical information for communication to upper management keeping them well informed of activities, needs or problems
  • Establishes and monitors standards of performance for staff
  • Performs risk assessments and develops corrective actions
  • Develops and prepares reports, business case analysis as requested
  • Directs the creation and approval of P&Ps
  • Evaluates employee job performance according to established standards
35

IT Product Manager Resume Examples & Samples

  • Bring to market products that users want, that solve a business need, and that generate profit or reduce cost
  • Develop a product roadmap for assigned IT Services / Line of Business and oversee the entire product life cycle from strategic planning to tactical development
  • Ensure that products align to the company vision and adhere to guiding parameters as well as support enterprise standards, line of business specific processes and/or support market specific needs
  • Build trusting relationships with business leadership and development teams and communicate effectively with both to ensure solutions are optimized
  • Guide teams that are charged with increasing the value of existing products and developing new products
  • Gain a deep understanding of the customer experience, identify and fill product gaps and generate new ideas that improve customer experience, make businesses better and drive growth
  • Drive a solution set across development teams (example: Development/Engineering, governance, etc.)
  • Coordinate the development of an enterprise readiness and go-to-market plan, working with all departments to execute
  • Represent IT by visiting customers to solicit feedback on company products and services
  • Manage vendor relationships and analyze potential partners
  • MS/BS degree in Computer Science, Engineering or equivalent is preferred; five to seven years related experience; or equivalent combination of education and experience is preferred
  • Previous experience in a product management or business leadership role is preferred
  • Previous experience in construction field a plus
  • ITIL certification preferred
  • Ability to communicate with all areas of the company
  • Business, process and/or technical savvy; a big-picture vision, and the drive to make that vision a reality. This position is at the intersection between business, technology, and user experience. The IT Product Manager should be
  • Focused and driven to develop a product that achieves business goals and maximizes the return on investment
  • The voice of the user inside the business and must be passionate about the user experience
  • Able to understand the technology stack and the level of effort required to build their product
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Able to communicate with others by telephone and in person
  • Able to utilize a computer for word processing, email communication, and preparation of documents and presentations
  • May require sitting for extended periods of time
36

IT Product Manager Resume Examples & Samples

  • IT Product Owner working with various stakeholders and a dedicated development team(s)
  • Create a 12- month rolling roadmap for the product together with IT requirements managers, key business stakeholders and vendors
  • Optimize the TCO for the IT product portfolio in scope for the role
  • Define the nature and scope of the service delivered by the IT product
  • What is it, what does it do, what is included and not included, what fulfilment processes and resources are bundled in it
  • Defining the user-stories for the defined personas to ensure successful development
  • Defining the value proposition of the product
  • Defining the service levels associated with the product (together with business stakeholders and ITSM)
  • Analyzing and communicating the competitive (market) position of the product and provide recommendations on how it should be sourced
  • Defining and measuring the product’s service quality and value
  • LI-CEN
37

Lead IT Product Manager Resume Examples & Samples

  • Own and drive product vision, strategy, roadmap and communications for two or more infrastructure products. Manage product life cycle, including standing up new services, version upgrades, retirement and end of life
  • Communicate the roadmap for the product areas to end customers and other key stakeholders and gain buy in for strategy with senior management, leadership teams and internal stakeholders
  • Manage product P&L ? identify cost drivers at infrastructure component level and drive for service cost efficiency and optimize technology selections based on cost drivers
  • Manage all vendor contracts and vendor relationships relates to product lines, define vendor strategy and leverage, and work closely with procurement and business office on vendor contract negotiation
  • Drive external stakeholder communications in regards to product launch, retirements, feature changes, and change strategies
  • Market and perform roadshows to showcase product feature sets
  • Anticipate customer needs, and identify and capture customer requirements. Collaborate with other product managers, engineering and operation teams to specify features, prioritize enhancements, and ensure the delivery of new feature sets
  • Work with the rest of product management team to define and maintain service catalogs and service feature sets
  • Provide guidance and act as an informal mentor for less experienced product managers
  • Must be Senior Subject Matter Expert in the Compute & Storage space
  • Minimum of 5 years of experience in Technology field
  • Previous experience working on cloud based storage solutions; Hitachi, EMC, Fujitsu, and IBM's SoftLayer Cloud
  • Knowledgeable in storage technology roadmaps, renewing HW & SW Maintenance and licensing contracts in the compute & storage space
  • Familiarity with VMware's vROps tool a plus
38

IT Product Manager, Itsm Resume Examples & Samples

  • Lead ServiceNow product adoption strategy, effectively partnering and consulting IT leaders
  • Embedded within IT Operations team, re/engineer business process to maximize business value and deliver predictable outcomes
  • Collaborate with ITSM product management team to provide customer’s perspective and influence backlog for future releases
  • May be required to represent ServiceNow IT at company events such as, Knowledge
  • 12+ years experience as a -
39

IT Product Manager Intelligent Customer Interaction Resume Examples & Samples

  • Collaborating with GDIA ICI team to understand business requirements, prioritize IT backlog tasks, and agree on sprint delivery
  • Work with Program Manager to help them understand major milestone delivery plan
  • Collaborating with development teams to create estimates for work timing
  • Engaging with delivery team to ensure business requirements are clear and delivered as expected by business teams
  • Executing delivery support as well as change management support for ICI deliverables
  • 2+ years of experience with Agile Methodologies
  • 1+ year of experience leading change management
  • Proven ability to think out of the box to enable a data driven culture
  • Self-starter and highly motivated; uses sound business judgment and exhibits strong leadership qualities
  • Effective time management and prioritization skills; ability to construct quality deliverables from minimal definitions and to work on multiple assignments simultaneously
  • Strong written and oral communication skills - able to clearly convey complex blends of business and technical matters to a range of audiences
  • Strong knowledge of Ford collaboration tools (e.g. SharePoint/WebEx)
  • Demonstrated capability to build and maintain strong Business and IT relationships
  • Ability to work with (and lead from within) global and cross-functional teams
40

Senior IT Product Manager PLM Resume Examples & Samples

  • Overseeing the technology portfolio for a matrix team spanning Product Innovation, SKU development, BOM development, New Ingredient workflow, and outside packaging graphics systems
  • Leading the design and implementation of a global PLM/Recipe Management solution, ensuring that a solid global framework is designed that still allows us to meet unique regional needs. This initiative covers all system and process aspects starting with product approval through manufacturing/production
  • Leading the subsequent regional rollouts of the PLM/Recipe Management solution, ensuring that the global design remains intact but regional requirements are accommodated
  • Acting as an advocate for Product Lifecycle Management best practices, methods, and processes, representing all regional business stakeholders
  • Integrating the PLM/Recipe Management system with Kellogg’s global Product Information management system to ensure nutrition and labeling data can flow to our global brand web sites as well as our large retail and food service customers
  • Working with the Business Relationship Manager, build a technology roadmap for our Product Innovation and Research area that is influenced by the existing application portfolio, key user insights, vendor roadmaps and industry trends
  • Working with our analytics team to build new analytical capabilities, integrating data from the PLM implementation with other relevant data sources to enable continued strong growth in Product Innovation and Development
  • Owning relationships with multiple delivery vendors and driving project delivery through vendor resources
  • Developing a strong understanding for the Product Lifecycle Management, Quality and Nutrition systems and solutions operating within Kellogg
  • Developing self with a broad knowledge of the application capabilities while also developing multiple areas of expertise
  • Owning relationships with key vendors, representing Kellogg on customer advisory boards and influencing vendor application roadmaps
  • Provide consulting to our design tower in development of global Product Lifecycle Management, Quality and Nutrition pipeline
  • Work with the GBS support organization to in transitioning products/services, defining SLAs, and in developing continuous improvement plans
  • HS Diploma or GED
  • Broad understanding of supply chain and PLM and be able to provide solutions to business process and requirements in terms of new design, configuration and business process change for implementation of new systems or updates to existing platforms
  • Solid background in PLM / Recipe Management processes and technologies, as well as experience in implementing packaged solutions to support these needs in the CPG space
  • Strong analytical, project management and team leadership skills with a prior experience working in a global structure
  • Strong interpersonal skills - needs to interact and influence up to Senior Director level and Vendors of software solutions and/or service providers. Need to develop and maintain strong relationships with key stakeholders
  • Strong background in systems/software development lifecycle,
  • Ability to identify and effectively resolve issues
41

IT Product Manager Resume Examples & Samples

  • Minimum 10 years of experience in IT with 5+ years’ experience in project or product management of business software
  • Bachelor's degree in Information Technology or related subject with excellent academic record (advanced degree preferred)
  • Strong track record of managing technological innovation and software development
  • Experience leading cross-functional teams on projects with multiple work streams and deliverables
  • An understanding of the service management processes and frameworks (e.g. ITIL) would be a plus
  • Broad knowledge of technologies to develop and integrate business software - including web, mobile, database technologies
  • Knowledge of cloud products and platforms – in particular ServiceNow would be a strong plus
  • Experience with a variety of integration technologies – in particular web services
  • Knowledge of service management and business frameworks would be a plus (particularly ITIL)
  • Advanced project management skills that comprise traditional as well as agile methods (particularly Scrum)
  • Outstanding problem solving, communication and collaboration skills
  • Drive for results, with strong ability to balance strategic view with detailed deliverables
  • Ability to build trust based relationships with leadership, peers, and vendors
42

Maintenance IT Product Manager Resume Examples & Samples

  • Minimum 5 years of experience in maintenance, reliability, operations, or construction for a process industry is required
  • Minimum of 2 years of experience in Project Management is required
  • Minimum of 2 years of experience troubleshooting systems and/or work processes is required
  • Passion for helping individuals and teams use technology to streamline work is required
  • A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process
  • 2 years of experience in software product management for Maintenance, Reliability, Construction, Engineering, or Operations
  • Experience as a Super User or be considered an Subject Matter Expert (SME) in configuration, use, testing, and/or training of software applications
  • Very good written and oral communication skills
  • Experience leading multi-discipline, cross functional project teams
  • Knowledge of ISO engineering data standards related to asset management
43

IT Product Manager Market Place Resume Examples & Samples

  • Understanding customers’ requirements,
  • Managing the related backlog of business requests,
  • Deciding with the customer on the priority of its needs,
  • Designing products providing a strong added value and customer satisfaction,
  • Delivering solutions, maintaining it and ensuring a continuous improvement of the service provided to our customers,
  • Leading an interdisciplinary team supporting the whole products lifecycle’s activities
44

IT Product Manager Resume Examples & Samples

  • 5+ years Project Management experience
  • 5+ years technical experience in one or more aspects of Information Systems
  • Contact Center Systems Experience
  • Very strong understanding of distributed technologies & architecture
  • Ability to build and manage relationships across a large enterprise
  • C-level interface and presentation skills
  • Ability to influence decisions from top down and bottom up
  • Solid analytical, problem-solving and financial analysis skills
  • Proficiency in computer software such as Project, Power Point, Excel, Visio
  • Agile
  • Technical Writing
  • Systems Development Life Cycle (SDLC) project management
  • Health care insurance background
  • PMP Certification
  • Exposure to multiple PM methodologies
  • Process implementation & re-engineering
45

IT Product Manager Resume Examples & Samples

  • Acting as the voice of the customer, communicate the program vision and roadmap to the agile development teams and define the solution features to be developed
  • In collaboration with system architects, defining and maintaining the nonfunctional requirements of the solution to ensure it meets relevant standards and quality expectations
  • Prioritizing the flow of work for the development teams by overseeing the sequencing of the program backlog
  • Participating in planning events preceding each increment of development ultimately approving the set of features selected as the goal for the increment
  • Working with Release Management to determine when enough value has been created to warrant a release to the customer
  • Working with system architects and the engineering team to identify, prioritize, and sequence the development of foundational technical infrastructure and functionality necessary to host or enable new business functionality
  • Actively participating in both the system demos and the continuous improvement workshops that occur following each increment of development
  • Reporting the status of platform development progress to senior IT and business leaders
  • Participating in quarterly financial and labor planning submissions to the finance organization
  • Contributing to the capital planning process
  • Direct cross-functional and/or cross-segment teams
  • Predict emerging customer needs and develops innovative solutions to meet them
  • Develop and manages business plans to achieve objectives
  • Solve unique and complex problems with broad impact on the business
  • Influence senior leadership to adopt new ideas, products, and/or approaches
  • Have segment-wide impact Predicts emerging customer needs and develops innovative solutions to meet them
  • Participates in the development of business strategy
  • Develops and manages business plans to achieve objectives
  • May have segment-wide impact
  • 10+ years of experience in IT application development or data warehouse development
  • 5+ years of experience in developing business requirements and/or performing system analysis
  • 3+ years of project, program, or product management experience successfully leading large-scale, cross-organizational initiatives
  • Substantial experience working within an agile delivery framework on at least one previous, large-scale project or program
  • Comprehensive understanding of agile delivery concepts
  • Demonstrated ability to communicate complex ideas clearly and concisely to senior leaders
  • Ability to transform complex technical topics into understandable concepts for business users and to communicate business requirements to a technical audience
  • Strong interpersonal skills including positive assertiveness, relationship building mentality, and effective written and verbal communication
  • Excellent time management and organizational skills with ability to prioritize and balance multiple accountabilities
  • Proficiency with Microsoft PowerPoint, Excel, Word, and Visio
  • Prior extensive product management experience
  • Experience working on large scale, multiple team projects
  • Experience or knowledge of the SAFe (Scaled Agile Framework) implementation and delivery methodology
46

Assistant IT Product Manager Resume Examples & Samples

  • Bachelor's Degree and 4 years product management experience, OR 8 years Information Technology, including 4 years product management experience
  • Experience in application development platforms and/or languages (HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C)
  • Experience in cloud computing (SaaS / PaaS)
  • Experience in DevOps and/or continuous deployment and/or integration process and tools (Bamboo, jenkins, RallyDev, Jira)
  • Experience in integration technologies (Tibco/Informatica/CAS)
  • Experience in iterative, agile and/or scrum development
  • Experience in knowledge of product-specific application architecture
  • Experience in solution architecture
  • Ability to tie together solutions across systems
  • Application domain knowledge
  • Program and/or project management
  • Ability to influence
  • Ability to prioritize and make trade-off decisions
  • Adaptability and/or ability to manage change
  • Creative thinking
  • Leadership -- Effectively leads teams & people
  • Problem solving / analytical thinking
  • Bachelors or Master's degree in Computer Science, MIS, or Information Technology
  • Knowledge in any or some of the following product families: Web Content Management, Human Relations Software, Correspondence and Campaign Management Software or Web Analytics
  • Demonstrated Experience working across diverse Application Teams at the same time on various platforms.IL - Chicago, TX - Richardson
47

Assistant IT Product Manager Resume Examples & Samples

  • Bachelors Degree and 4 years product management experience, OR 8 years Information Technology, including 4 years product management experience
  • Bachelors or Masters degree in Computer Science, MIS, or Information Technology
  • Application Development Supervisory/Delivery experience with data and reporting
  • Accounting Hub and Classification experience with Blue Gateway
  • Enterprise Data Warehouse (EDW) experience
  • Financial & Regulatory Reporting experience with Close/Consolidation, Statutory Reporting, or other External ReportingIL - Chicago, TX - Richardson
48

IT Product Manager Resume Examples & Samples

  • Lead, plan, direct and coordinate infrastructure product lifecycles
  • Listen to customers to learn about use cases and needs, and steer both the development and use of infrastructure products
  • Work with UIT leadership and technical area managers to see that infrastructure products are properly planned and resourced, identifying risks and risk response strategies
  • Ensure that product goals are accomplished and in-line with business objectives
  • Realize, measure and report the use, costs, and benefits of infrastructure products
  • Develop and continuously improve UIT-wide product management methodology
  • Conduct needs assessments; develop business cases, cost models, SWOT analysis, product solution hypothesis, knowledge base articles, training materials, user documentation, and marketing materials
  • Create service level agreements and product roadmaps
  • Deliver product presentations and training material
  • Work with end users, project managers, service owners, architecture, service management and communication teams to launch, change, and retire products
  • Prepare product budget ensuring consistency with the strategic goals, objectives and resource allocation requirements
  • Maintain vendor relationships and negotiate contracts for third party products
  • Perform industry analysis and feature comparisons for competitive product solutions
  • Five to eight years of progressively more responsible experience as a product manager, program manager, or service owner of large, complex, cross-functional IT products
  • Bachelors degree (or equivalent experience) in Information Systems, Business Administration, Engineering or related discipline
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the job responsibilities
49

IT Product Manager Resume Examples & Samples

  • Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan
  • Knowledge of and ability to research, identify and apply formal disciplines and best practices for improving the quality and costs related to product development
  • Knowledge of IT practices and business approaches, and ability to manage the IT function in a viable and sustainable business manner
  • Knowledge of and ability to implement processes for the evaluation and selection of products, tools, services and infrastructure components ensuring they are in line with an organization's business needs and architectural principles
50

IT Product Manager Resume Examples & Samples

  • B.A./B.S. degree or comparable knowledge in network related field At least 8 years’ experience in the delivery of IT projects
  • At least 3 years’ experience in a senior technical or leadership capacity
  • Team management (project, technical, staff)
  • Software development (combination of technical experience across HTML/CSS/JavaScript/C# etc.)
  • SDLC (Agile, Waterfall etc.)
  • Project Portfolio ownership (managing multiple work streams)
  • Service management concepts
51

Assistant IT Product Manager Resume Examples & Samples

  • Bachelor’s Degree and 4 years’ product management experience, OR 8 years Information Technology, including 4 years’ product management experience
  • Experience in application development platforms and/or languages. (HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C)
  • Experience in integration technologies (Tibco/ Informatica /CAS)
  • Bachelors or Master’s degree in Computer Science, MIS, or Information Technology
  • Experience managing large projects across product teams
  • Experience managing development teams throughout the entire development lifecycle
  • Experience managing and mentoring resources.IL - Chicago
52

IT Product Manager Resume Examples & Samples

  • Acts as the SME on multiple embedded modem features and the application software that deliver them
  • Creates requirements definition documentation and functional specifications
  • Facilitates definition of use cases with multiple stakeholders
  • Works with other team members to ensure that questions and discrepancies about specifications are resolved during the solution development process and ensure business user's needs are addressed throughout the project and represented in the technical solution
  • Review test strategies and test cases to ensure traceability to use cases
  • Apply critical thinking, researching alternatives and answering questions for suppliers
  • Participate in project planning for future projects
  • 8+ years of IT experience in application delivery as a Business Analyst
  • 3+ years of Experience creating effective systems documentation, including specifications, use cases, system workflow diagrams (UML, sequence diagrams, actors, interactions, etc.)
  • Experience with the application of iterative and Agile development principles
  • Understanding of systems architecture concepts
  • Experience in analyzing business systems architecture
  • Ability to produce deliverables as well as guide and shape work for other team members
  • Strong analytical and problem-solving skills as well as attention to detail are essential
  • Ability to communicate effectively with individuals at all levels of the organization
  • Experience working independently as well as on a team
53

IT Product Manager Resume Examples & Samples

  • Analyzes and defines efficient, cost effective solutions to support company objectives, business processes and functional requirements
  • Uses critical thinking and solid judgement in all aspects including design, communication, problem-solving and escalations
  • Produces workflow, process diagrams and gap analysis reporting
  • Conducts and participates in the analysis of business processes and functional requirements. Prepares appropriate documentation to communicate and validate the information
  • Proactively identifies overlapping or dependent processes
  • Designs and writes specifications for interfaces and data conversion needs
  • Demonstrates excellent interpersonal, business communication, presentation and writing skills
  • Frequently interacts with customers, and/or functional peer group managers, normally involving matters between functional areas or internal customers
  • Reviews and validates QA test plans. Supports the QA team during test execution
  • Develops UAT test plans and use cases. Coordinates and leads UAT with the business partners
  • Identifies, communicates, and coordinates with all affected stakeholders for a project. May interact with IT and business leadership at all levels
  • Solid knowledge of product management best practices, functional design and application delivery methodology
  • Knowledge of financial systems, accounting and payment processing strongly preferred
  • Knowledge of project management methodology and some project management experience preferred
  • Excellent interpersonal verbal and written communication skills
  • Typically requires minimum of 3 years of related experience
  • Demonstrates excellent judgment and a high level of integrity
  • Proven ability to innovate and think outside the box while delivering results
  • Excellent analysis, problem solving and decision-making skills
  • Strong planning & organizational skills
  • Works well independently
  • Ability to perform work effort sizing and develop estimates
  • Familiarity with SOX, PII and Payment Card Industry Security Standards (PCI)
  • LI-LL1
54

IT Product Manager Resume Examples & Samples

  • Managing the overall Software Development Life Cycle (SDLC) of the product. This includes requirements, design, development, testing, implementation and support
  • Working with the business stakeholders and other IT functions to identify and document strategic needs and functionality in the form of a product backlog, prioritizing and then splitting into releases over time to deliver to the customer(s)
  • Managing overall team and individuals’ skillsets, performance and throughput through training plans, career development and performance management
  • Resource and Release Management
  • Developing strategic Product Roadmap(s) and vision
  • Work closely with other supporting roles including Project Management, Architects, Infrastructure and other Development teams to achieve the best outcomes; reporting results
  • Demonstrated experience with Project Management in Software Development
  • Experience with resource planning and release planning
  • Strong aptitude for Team Building and Performance Management
  • Experience with Quality Testing (Unit, Functional, Regression, Load) and Business Analysis practices
  • Excellent Communications (written, verbal and presentation skills)
  • IT Service Management (Incident Management, Change Management, Problem Management, etc.)
  • IT Reporting (Service Levels, Quality, Project Status Reporting, etc.)
  • Must have extensive experience working in an IT Enterprise Software Development Team
  • Demonstrated experience with Microsoft Development Platform (.NET, SQL, TFS, etc.)
  • Must have experience managing at least one of the following teams (Software Developers, Business Analysts or Quality Assurance Testers)
55

Lead IT Product Manager Resume Examples & Samples

  • Collaborate with members of the management team to determine requirements and provide direction to Engineering on product development and expected timelines
  • Define and document processes to improve efficiency, quality standards and profit margins while optimizing product strategy and time to market
  • Collaborate with Sales to develop products that support strategic relationships
  • Develop the product roadmap; articulate the unique value proposition based on a deep understanding of the market trends, competitive threats, voice of customer, and analytics
  • Own competitive and market analysis
  • Together with marketing, own and deliver sales enablement strategies and tools
  • Work closely with Product Development and Delivery teams to translate customer requirements and build out technical roadmaps based on a SaaS delivery model
  • Be a key contributor in developing crisp go-to-market strategies in support of our strategy; work closely with Marketing and Sales to execute go-to-market plans
  • Evaluate product ideas and decide which product ideas are worth pursuing, and which are not. If we decide to pursue an opportunity, assess and determine what it will take to succeed. Product needs to have the right features for the right market, and must be able to be executed with the technology available in the required market window
  • Determining and maintaining software product and service requirements through an in-depth understanding of customer and partner needs
  • Working directly with customers and partners to understand their needs and translate them into requirements
  • Evaluating and prioritizing requested product enhancements
  • Writing detailed technical and product requirements
  • Evaluating and presenting business opportunities to market strategy teams and executives
  • Developing and maintaining product related materials including product collateral, release materials, and sales training materials
  • Conducting research and analysis of competitive information as needed
  • Participating on cross-functional teams as required
  • Lead or participate in other projects or duties
  • 7+ years of Product Management experience required
  • Minimum of 3-years of software related experience in product management, business analysis, or software development. Specifically, the candidate should have working knowledge of the commercial software development process
  • Experience with an agile development process is preferred
  • SaaS and ERP software experience is preferred
  • The ideal candidate would also have 3 years of experience working in the supply chain logistics or transportation management areas
56

IT Product Manager Resume Examples & Samples

  • Required to regularly create and present, in review forums, business facing reports highlighting and your findings and recommending data driven solutions to address emerging trends
  • Identifies the technical approach to be used on a given project and manages the system development process
  • Relevant working experience in a highly complexed IT environment with hands on experience with one or more Enterprise ERP systems
  • Results oriented with a history of problem resolution and prevention
  • Demonstrated strong organizational and time management skills
  • Must be able to communicate effectively with a variety of people who have different skill levels of technical competence
  • Must have excellent technical and non-technical writing skills
  • Must be able to communicate clearly and concisely both orally and in writing
57

Senior IT Product Manager Resume Examples & Samples

  • Lead the ideation, strategy, technical development, and delivery of business solutions across
  • 3+ years product management or product design experience
  • Salesforce experience is a major plus
  • Development experience is a major plus
  • Experience developing customer support technologies and platforms is strongly desired
58

IT Product Manager Resume Examples & Samples

  • Product management of critical business systems
  • Business analysis and requirements gathering
  • Budget and resource management
  • Relationship management and communications
  • Familiarity with .NET applications, enterprise application integration, n-tier architecture
  • Knowledge of real estate industry or technology
  • Minimum of 10 years of work experience in IT industry or department
  • Minimum of 5 years of work experience in leading IT projects
  • Experience in managing simultaneous complex projects from inception to successful completion
  • Experience in real estate Industry a plus
59

IT Product Manager Resume Examples & Samples

  • Prioritize continuously in accordance with the understanding and validation of site problems and needs
  • Collaborate with UX in design decisions, demonstrating deep understanding of technology stack and impact on final product
  • Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering team
  • Demonstrates excelling business acumen, knows latest industry trends and is looked at as an internal expert on the Predix Brilliant Manufacturing Suite/Proficy as well as the associated competitive landscape
  • Mentor junior team members
  • A minimum of 5 years of professional experience in Manufacturing Execution Systems (MES) and/or Product Quality Systems
60

Senior IT Product Manager Resume Examples & Samples

  • Partner with business to define requirements, develop functional specifications, and estimate delivery timelines
  • Work with business stakeholders across the company to understand their operational and engineering requirements. Drive innovative solution to address those needs
  • Manage delivery of multiple simultaneous product offerings
  • Effectively partner with business and IT teams to deliver on an aggressive agenda of projects for improving delivery execution
  • Manage project portfolio associated with new product offerings effectively, manage feature prioritization and tradeoff decision making in collaboration with Product Managers
  • Act as the product owner in an Agile/Scrum process and own writing of user stories, acceptance criteria, and sign off on feature completion
  • Collaborate with a Scrum Master to continuously improve our processes and velocity of the NPI teams sprints
  • Managing business expectations, being proactive in planning for fiscal quarters and annual planning, and building excellent partnerships with various leaders within the company
  • Strong desire to take ownership of a set of new product offerings and drive delivery of operational and engineering processes to launch new product offerings
  • Drive to design something new, innovative, and disruptive
  • Strong domain expertise working with cross functional teams in a high technology company
  • Bachelor's Degree in computer science, engineering or an equivalent combination of skills, training, and experience is required
  • Strong understanding and worked in Agile/Scrum teams as a Product Owner
  • Minimum 5+ years as a Business Analyst, and at least three years managing teams in a matrixed environment
61

IT Product Manager Resume Examples & Samples

  • Partner with leadership teams to define strategic direction and product roadmaps for policy services and sales related initiatives
  • Lead the implementation of IT initiatives to improve processes, develop policies and generate innovation to maintain regulatory compliance and/or deliver process or product enhancements
  • Ensure that IT requirements in own area of accountability are properly addressed in projects, and ensures delivery of assigned projects or work streams is successful, collaborating with IT colleagues from across the wider function to deliver for the customers
  • Work collaboratively across the Product Strategy Group to ensure project work alignment and integration with other Crop systems
  • Work with project sponsors to document and present business cases and project proposals that include business benefits, estimated costs, potential sales opportunities, and competitive advantages
  • Work directly with Corporate Marketing and Communications Teams to define product launch strategies with respect to internal and external marketing approach, applicable media, and communication plans to promote customer adoption
  • Direct interaction with both internal and external customers to explain and demonstrate how Crop software products work together and support efficient business processes
  • Partner with Customer Experience team to understand customer business needs and market problems. Champions solutions to enhance customer experience
  • Acts as a key liaison with all areas of the business and IT for clear communication of market requirements, priorities and value proposition of deliverables
  • Manage priorities through clear and professional leadership and decision making
  • Support and utilization of the documented Crop product, project, and development methodologies which includes approving operational readiness for projects and releases
  • Assist the training team in planning and reviewing training materials for interested stakeholders for each software release
  • Completes competitive analysis and customer satisfaction through customer courtesy calls and developing a customer satisfaction evaluation system
  • Work collaboratively with Product Strategy Group to ensure alignment and integration with other Crop systems
  • Manage and coach a team of employees to set goals and achieve results
  • Recruit and select employees to join team and determine when team members should be retained
  • Manage performance of team members, including ensuring team members comply with company policies and expectations and take appropriate action
  • Establish objectives and set priorities for direct reports. Assess performance of direct reports at mid-year and year-end and ensure direct reports have meaningful on-boarding, individual development plans (IDPs) and development actions
  • Provide regular, actionable coaching and feedback to employees to review progress, recognize accomplishments, support development and/or improve performance
  • Bachelors Degree and 6 or more years of experience in the Application Design and Development area OR
  • High School Diploma or Equivalent and 8 or more years of experience in the Application Design and Development area
  • Bachelor's degree in Business, Sales, Information Technology or equivalent field
  • 7+ years of software product management or product development experience or equivalent in the software development process
  • 6+ years of experience managing direct reports
  • Demonstrated collaboration and negotiation skills
  • Results driven with ability to show documented history of achieving milestones
  • Knowledge of PC productivity tools (i.e. Microsoft Project, Microsoft Office tools, Visio, others)
  • Experience working with insurance industry quoting, sales, and/or policy processing systems
  • Experience working in the crop insurance or related agriculture industry
62

IT Product Manager Resume Examples & Samples

  • Drive success for Damco’s Azure digital platform as IT Product manager
  • Be the main contact for all other Damco Product teams who require development on the platform, driving the right business priorities
  • Together with the architects, ensure business ideas can be translated into successful user stories
  • Be the main contact for the development teams taking the lead for prioritization of the Platform backlog
  • Constantly driving technology advances in the processes, tools & mindset to the next level of maturity
  • Ensure simplification with great communication, verbal and written
  • Ideally you possess the following qualities
63

Senior IT Product Manager Resume Examples & Samples

  • Working with IT Business Relationship Managers to define the roadmap for our global Marketing Technology platforms, with an emphasis on capabilities that enable a true omni-channel experience marketing platform
  • Defining and executing on the platform strategy in support of the roadmap by leading various project teams in the successful delivery of Marketing platform capabilities across the various global Kellogg regions
  • Ensuring that the Marketing platform cost of ownership is managed and optimized effectively as the platform evolves, with an emphasis on sunsetting capabilities where possible
  • Contributing to the development of the Marketing technology platform business case and value realization in order to secure funding to grow and transform Kellogg’s Marketing capabilities
  • Developing expertise in Marketing technology systems and solutions within Kellogg, including supporting technologies and data sources such as Product Information Management, Digital Asset management and, content management and marketing media solutions
  • Owning and/or influencing relationships with key vendors, representing Kellogg on customer advisory boards and influencing vendor application roadmaps
  • Working with the Kellogg support organization in transitioning new products/services, defining SLAs, and in developing continuous improvement plans
  • High School diploma or GED
  • Strong experience in managing and delivering Marketing technology solutions in a medium to large CPG (Consumer Packaged Goods) organizations
  • Knowledge of and experience with deploying and managing integrated marketing and experience platforms
  • Experience managing global, multi-tenant, web platforms
  • Success in leading or managing medium to large geographically dispersed project teams and resources
  • Strong background in systems/software development lifecycle
  • Strong project management, analytical, process and technical skills required
  • Strong interpersonal skills, in developing strong relationships across business and IT teams
64

IT Product Manager Resume Examples & Samples

  • People Management – Manage FTE, FTC and FTO resources as applicable
  • Vendor Management – Interface daily with the vendor liaison in an MSP outsourcing arrangement
  • Release Management – Identify items to incorporate into new release, obtain and coordinate documentation of specifications, create change tickets and attach corresponding reference materials, assign tickets, manage assigned work, manage, perform and document testing, wrap-up version for migration, schedule user acceptance review, obtain user acceptance, execute release process to include release notes, regression list, etc
  • Production Support Management - Develop a plan to move the development team from a development mode into production support
  • Meetings/Conference Calls – Attend/Schedule development calls and meetings as needed and User/Business Requirements calls and meetings as needed
  • Reports – Prepare and submit weekly project status report
  • Prepare/Manage project plans – Manage application development and development staff assigned to your product
  • Prepare/Manage test case plans – Manage application testing process and testing staff assigned to your product
  • Search for innovative improvements in service and network performance
  • 5 to 8 years of progressive experience in all phases of the software development life cycle
  • 1 to 3 years of supervisory, project lead, or project management experience
  • 1 to 3 years managing outsourced and offshore resources
  • Strong prioritization and interpersonal skills to balance multiple demands
65

IT Product Manager Resume Examples & Samples

  • Strategy & Roadmap: The Product Manager is responsible for setting a product vision and strategy. Their job is to clearly articulate the business value and understand the intent behind the new product or product release. They own the strategy behind the product along with its roadmap and must work with engineering, developers and service providers to build or deliver the appropriate solution
  • Requirements & Features: The Product Manager defines the features and requirements necessary to deliver a complete product and lead the teams to success. They are responsible for articulating the ‘what’ and working with engineering, development or service providers to determine the ‘when.&#8217
  • Ideation: The Product Manager owns ideation -- the creative process of generating, developing, and curating new ideas. They collect, curate, and prioritize the most relevant ideas into features -- the ones that will achieve key objectives for the product line and business. They also ensure that key feedback and requests are seamlessly integrated into their product planning and development processes
  • Launch & Releases: The Product Manager owns the release of the product and must plan for what teams will deliver and when they will deliver it, regardless of the development methodology used. They will manage features and dependencies in and across releases; and managing releases with phases and milestones. This includes all aspects of communications, preparing the support and service organizations and leading the organizations that help bring the solution to market
  • Subject Matter Expertise: The Product Manager should be the expert of the product from a usability standpoint. They are the go to when deep knowledge is required or there are questions on features or enhancements. They serve as the last line of support for the product
  • User Experience: The Product Manager is the voice of the user inside the business and must be passionate about the user experience. This includes being out there testing the product, talking to users and getting that feedback first hand
  • Adoption: The Product Manager will drive adoption of the product thought the creation of training programs and materials, communications and metrics and KPIs
  • Participate in firm’s adoption and gain first hand experience of new technologies such as Symphony and Microsoft Office 365
  • Bachelors degree and at least 5 years’ experience as a technology product manager or product business analyst
  • Excellent business communication skills, including written, verbal and presentation skills
  • Experience outlining and analyzing complex business requirements
  • Experience in developing formal documentation including specifications and training materials
  • Successful record of managing technology projects within cost and time estimates
  • Ability to structure ambiguous business problems and recommend concrete technology solutions
  • Ability to build and manage relationships with business management and key stakeholders
  • Experience in vendor management
  • Experience with Symphony, Microsoft Office 365 and Exchange Online and other collaboration and communication platforms
  • Background in strategy/management consulting, business process re-engineering, general technology project management
  • Previous experience in the financial services industry preferred