Implementation Consultant Resume Samples

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R Kuvalis

Rahul

Kuvalis

2188 Nikolaus Throughway

Boston

+1 (555) 992 9841

2188 Nikolaus Throughway

Boston

Phone

p +1 (555) 992 9841

Experience Experience

Chicago, IL

Implementation Consultant

Chicago, IL

Moen Inc

Chicago, IL

Implementation Consultant

Perform weekly conference calls on assigned sales and consults with various client contacts including plan sponsors, financial advisors, third party administrators, relationship/client service managers, regional sales director’s, prior providers, payroll vendors and various internal departments with respect to the timing of conversion, outstanding items, critical tasks and overall project management
Employee Data: Ensures inputs from client or sales coordinator are accurate. Reviews the Getting Started Worksheet/Website (GSW) for accuracy and maintains confidentiality and security of client information. Audits the GSW against the Pricing Addendum; manages any expectations or gaps. Audits the employee data, identifies any red flag / compliance issues (FLSA, etc), communicate necessary changes to client. Responsible for the import of data into EV4 and ensures compliance from a co-employer standpoint
Provide end user training including creating training material and training systems
Project Management: Manages the completion of tasks and provides timely and accurate input on project status to the Client, Benefits, 401(k), Division Implementation, HR, Payroll and Sales. Audits and resolves any issues related to client paperwork and systems during the conversion period through closure. Ensures benefits enrollment deadlines are met, payroll is set up (and run twice) and all products/services are set up correctly before transitioning the client to service. Utilizes resources (e.g.,Legal, Human Resources) but facilitates issues to closure to ensure maintained client satisfaction
Assist Technical Writing and On-Demand Learning team with creating learning content and materials
Project management: managing multiple projects at different stages while making good decisions on an ongoing basis in addition to handling client concerns
Reviewing and analyzing existing application effectiveness and efficiency and recommending improvements

Philadelphia, PA

Technical Implementation Consultant

Philadelphia, PA

Greenfelder Inc

Philadelphia, PA

Technical Implementation Consultant

Occasionally, work on software development components for Accuity’s integrated solutions
Communicate with functional area managers, project sponsors, and/or consultants regarding status of specific projects
Keeps senior managers and clients up to date with progress and resources necessities
Analyzing data in order to create mappings to be used in data conversion
Makes sure the quality standards are met
Makes sure that all the aims of the projects are met
Prioritizes own and team’s work. Anticipates consequences of actions, potential problems and opportunities for change

present

New York, NY

Senior Implementation Consultant

New York, NY

Blanda Group

present

New York, NY

Senior Implementation Consultant

present

Work closely with the Physician consultant and provide support in developing the annual; 3-year and 5-year Outcomes Based roadmaps
Identifies implementation risks & develops risk management actions
Provide customers with follow-up consulting and general assistance in areas of expertise
Providing advice and supplying best practices to improve legal department operations and initiatives
Provide insight into application challenges for the development and quality assurance teams to ensure customer concerns are addressed in a timely manner
Assist the project manager with project status, financials, and reporting
Communicate product ideas, bugs, and customizations to Product Management and Development teams

Education Education

Bachelor’s Degree in Accounting

Rutgers University

Bachelor’s Degree in Accounting

Skills Skills

Ability to demonstrate learning agility and critical thinking skills· The ability to learn and apply basic concepts in new situations
Strong organizational and interpersonal skills with good follow-up skills and attention to detail
Professional demeanor with excellent interpersonal and communication skills including great phone presence
Strong attention to detail and track record of delivering high quality work
Strong attention to detail and quality
Strong attention to detail with persistent and reliable follow through
Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner
Strong working knowledge of software and technology – specifically around web technology, financial system integration and Excel a strong
Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams

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Portfolio Management & Implementation Consultant Resume Examples & Samples

Conduct one-on-one meetings with both discretionary and non-discretionary teams to determine their investment philosophy and implementation strategy
Identify and analyze team needs surrounding
Rebalancing
Model platform choice and implications (ClientLink or A )
Trading practices
Trading timing and execution
Fixed income management
Equity management
Cash management
Discuss best practices regarding Investment Policy Statements, asset mix monitoring, quarterly reviews, review processes, service plans, etc. to assist in streamlining their investment process and operations
Help set up the advisors book to prepare for portfolio modeling
Discuss ongoing management of the book for new clients, multiple legal registrations within the same household, withdrawals or deposits for existing clients, changes in asset mix for a client, or tactical or geographic asset class changes
Assist new employees / competitive recruits become familiar with modeling platforms (ClientLink or A )
Help teams modify their management philosophy when necessary
Liaison with the Managed Solutions Group, the Portfolio Overlay Team and the Portfolio Advisory Group, gathering feedback and suggestions for modeling and portfolio management improvements
Lay the groundwork to build scalable Unified Managed Household tools for both discretionary and non-discretionary advisors
Specific to ClientLink modeling for discretionary and advisory teams, assist with
Creating models and attaching portfolios
Running initial trade lists
Walk through exceptions that need to be built into the system
Run through how to deal with exceptions in client accounts
Outline how to move forward and deal with every day transactions such as -withdrawals, deposits, currency conversions, etc
Help set up book to get ready for modeling
Alert field of any changes that are made to securities that might possibly impact their modeling
Specific to the Bulk Trading Tool (BTT) utilized by discretionary teams – assist with training on use of BTT, initial set up and ongoing support

Implementation Consultant Resume Examples & Samples

Ensure that all processes, methodology, user guides, training, etc. are documented and that updated versions are available in a centralized library easily accessible to the team
Act as Livelink subject matter expert and assist Implementation resources with technical questions
Manage the workflow functionality of Livelink
Develop and maintain key client facing and stakeholder documents
5-10 years of exposure to the bank with comprehensive knowledge of TPS Implementation, payments and commercial businesses
Experience in execution of strategic initiatives or projects impacting people, processes and technology
Experience in documenting, assessing and redesigning complex processes desirable
Undergraduate degree is required
PMP designation is desirable
Managerial leadership and organizational influence
Proven ability to execute on multiple projects simultaneously
Consulting and change management skills an asset

Senior Implementation Consultant Resume Examples & Samples

Close collaboration with functional process owners, technical experts, testing team and requirements to ensure that business requirements are met
Participation in testing process including UAT support
Experience with Commercial Off-The-Shelf (COTS) products such as Business Process Management (BPM) / Workflow systems, is highly desirable
Ability to design process flows and write functional specifications
Practical knowledge in business analysis/requirements engineering methodologies and CASE tools (i.e. Power Designer or Enterprise Architect)
Practical experience with SQL and relational database management systems (Oracle preferable)
Proven track record in data modelling, delivering Oracle based solutions - SQL queries, PL/SQL code
Demonstrated flexibility in moving across different technologies (i.e. Oracle, Java, Unix) to deliver platform solutions as required by platform technological stack
Demonstrated can-do attitude
Banking knowledge focused on anti-money laundering, suitability, fraud detection or brokerage compliance is advantageous
Ability to act as an interface between heterogeneous environments of business clients and IT stakeholders
Excellent communication skills in English (written and spoken)
LI-MK1* *LI-MK1*

UK SBS Implementation Consultant Resume Examples & Samples

Establishes and manages the client implementation project plan to ensure target dates are met
Works with third party project managers where appropriate
Accurately documents the proposed payroll functionality and procedures
Performs adequate system and user testing
Performs client system training
Co-ordinates data take-on, parallel and first live runs with the client and the relevant internal departments
Co-ordinates follow-up with relevant ADP departments post implementation
System set up and configuration
Conducts a thorough analysis of clients’ payroll needs to establish specific calculation rules, reporting and interface requirements
Develops a project plan using Microsoft Project or Excel in consultation with Project Office if applicable
Compiles, as required, a Functional Specification detailing each payroll element, its calculation and usage, payslip description, reports, electronic output/CSV file and interfaces
Compiles a Payroll Procedures Manual in conjunction with MS and the client, detailing the format that data will be received in, deadlines, process flows, payroll-processing schedules etc
Obtains formal client sign off for the project plan, Functional Specification and Payroll Procedures Manual, as applicable for the implementation process
Determines the appropriate method and conversion of data files in consultation with the Technical Specialist, if required, to ensure the accurate mapping and standardisation of data
Performs data take on and reconciliation liaising with Technical Specialist if required
Liaises with Operations to schedule parallel and live payroll runs
Co-ordinates parallel runs and first live runs with the relevant Service Team and the MS associate who will be processing the client’s payrolls
Reviews parallel run output with the client
Conducts client training as required
Performs first live payroll run with the client, where necessary, ensuring internal audit controls and checks are performed and documented
Ensures that the project is running to established time scales and performs project meetings with the client to discuss progress and critical issues
Provides progress reports to the client and internally as required
Obtains project sign off and ensures accurate reporting of client live payroll processing is distributed to the appropriate departments for billing of the implementation cost
Tracks time spent by client and tasks undertaken
Involvement and contribution to workshops to ensure continuous improvement of implementation processes
Reports to Implementation Manager or Team Manager with no supervisory responsibility
3+ years working in a payroll and personnel consulting or implementation role
CIPP Diploma (or similar qualification) would be an advantage

Implementation Consultant Resume Examples & Samples

Project Planning and Coordination
Develops and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience
Establishes and manages activities towards project milestones independently or in conjunction with Project Manager
Communicates continuously with clients and ADP Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule
Overcomes client and internal obstacles to timely project completion, and coordinates with other departments as necessary to obtain objectives
Participates in formal hand-off of "live" system to other ADP departments
Manages implementations for specific/specialized product(s) by working with the client to implement solutions that directly impact the entire client organization
Creates complex custom reports
Designs and delivers client-defined systems and processes along with tools and/or databases
Undertakes special projects related to implementation
Consults with Client to develop customized training to meet Client needs
Backlog Management
Manages assigned business through internal systems. Recommends modifications to client implementation time tables based on client or ADP business needs
Maintains and expands knowledge / proficiency on function, products, services, and best implementation practices industry-wide
Recommends product and service changes to further business development and optimize client satisfaction
Provides technical support to less senior Implementation associates
Participates in task forces and stretch assignments
Mentor new and less senior Implementation associates
Participate in special projects, task forces and stretch assignments as required
Has made successful transition from "doer" to "coach/advisor"
2-4 years of strong /professional consulting experience in the Functional Area, or sufficient equivalent experience as a practitioner in the "systems-related" end of a professional Functional Area
Culmination of professional growth within the ADP Implementation career families or equivalent
Developed beyond just knowledge/application of company products/services
Strong project management and analytical skills
Fully functional in most business and PC skills, plus demonstrated ability to develop and deliver formal presentations to internal and external audiences
Adaptable, able to overcome obstacles through new ideas
Strong relationship building/networking skills and creates viable networks (internally and externally)
Translates vision into action through appropriate objectives and resources
Strong Presentation Skills
Requires overnight travel, possibly up to 25% of time
Views situations from multiple perspectives
Results-orientation/exceeding client expectations

Implementation Consultant Resume Examples & Samples

Responsible for the successful implementation of the various components of a TotalSource solution through the effective execution of the methodology using solid functional, technical and/or project management knowledge and skills
Acts as a liaison between new client and internal departments to include sales, payroll, benefits, 401(k), CTS, risk management and human resources
Performs on-site analysis of requirements for payroll, benefits, and 401(k), using a consultative approach to ensure appropriate human resource policies, procedures, and compliance
Conducts on-site new hire and benefit orientations and ensures all enrollments are processed correctly
Held accountable for the successful transition of the new account through the conversion process
Effectively establish, maintain, build and manage client relationships at all levels to ensure ADP TotalSource is successfully helping clients achieve their business strategies
Payroll, 401k, benefits, employee relations, training and development, legal compliance, etc
Responsible for driving results with clients, with the goal of increasing their satisfaction and retention
Must be client-focused and have excellent account management skills
Strong teamwork orientation, understanding that the client's best interests are served through smooth, seamless service delivery
Provides implementation services as defined in TS Implementation Methodology (TSIM), using standardized processes, tools, and deliverables to implement Professional Employer Organization (PEO) solutions
Uses TS tools and standards to consistently produce error free results in a timely manner
Analyzes complex requirements for payroll, benefits, human resource policies and procedures, and related financial accounting information
Initiates and implements the products and services as outlined in the contract
Facilitates on-site employee orientations, including the ancillary new hire agreements/forms and all selected benefit products
Responsible for auditing all of the client paperwork and systems (e.g. masterfile, benefit enrollment, payroll data) during the conversion period to ensure a substantially error-free delivery of service and input
Provides support to client contacts regarding benefits, payroll, and human resources issues during the implementation process
Responsible for the continued building of a successful business relationship/ partnership with the client and TS
Bachelor's degree in Accounting, Business Administration, Business Systems, Human Resources, or equivalent in education and experience required
Spanish fluency (oral and written) a plus
Preparation for professional certification helpful (PHR, CPP, etc.)
A combination of one to two years of experience in a relevant industry, as an HRIS practitioner and/or with system implementations
Strong account management and project management skills
Has knowledge of Payroll functions, federal / state wage laws, and general payroll policies, procedures, and regulations
Has an understanding of the PEO (Professional Employer Organization) industry, concept, and co-employment advantages / benefits
Has experience in public speaking before medium to large audiences. This includes but is not limited to; explaining / elaborating new programs, systems change, and new company policy. Also includes conducting FAQ seminars
Has experience interfacing with a company's sales organization

Implementation Consultant Resume Examples & Samples

Successful implementation of the various components of a TotalSource solution using solid functional, technical and/or project management knowledge and skills
Liaison between new client and internal departments including: sales, payroll, benefits, 401(k), CTS, risk management and human resources
Perform on-site analysis of requirements for payroll, benefits, and 401(k), using a consultative approach to ensure appropriate human resource policies, procedures, and compliance are implemented
Conduct on-site new hire and benefit orientations and ensure all enrollments are processed correctly

Implementation Consultant Resume Examples & Samples

Proven' experience working in a Payroll environment
Good working knowledge of payroll legislation
Ability to work as part of a team to accomplish tasks
Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills
Bachelor's Degree preferred; or equivalent in education and experience

HCM Implementation Consultant Resume Examples & Samples

Analyze existing client systems, interface requirements, business process and operational needs; leveraging your domain expertise and industry best practices in order to provide consultation and long term solution design
Adheres to standard work, tools, and approaches when implementing Client solutions, whilst incorporating new approaches, tools and processes timely into work
Collaborates with the client project team to insure that the impacts of decisions and approaches are viewed across the solution work streams. Has an understanding of dependencies and workflow intersections across the HCM components. Able to talk at a high level about the various components of HCM and the touch points between them
Delivers accurate solution configuration and understands Client Business Issues (CBI)
Partner with Service Center Consultants on a seamless Client transition
Understands project scope, timelines and budget and is able to recognize triple constraint risks and addresses or escalate appropriately
Provides status reports and updates to Project Manager and other project team members appropriately
Manages individual workstream work plan and is able to identify risks to plan. Ensure issues and risks are documented and work with team members to resolve

Implementation Consultant Resume Examples & Samples

Responsible for consulting with clients to deliver a comprehensive ADP solution
Partner with client by understanding their business and thus the needs of their business
Implement a solution that will help address client concerns and needs
Interact/collaborate with ADP associates in Sales and Service
Exchange routine information with members of client project team, including priorities, timelines, issues as they arise
Proven’ experience working in a client service/customer service environment
Bachelor’s Degree preferred; or equivalent in education and experience

Implementation Consultant Resume Examples & Samples

Must be able to work independently and with groups to meet deadlines
Willingness to learn the eoStar software products
Strong warehouse management, distribution and manufacturing industry expertise
Minimum 3 years consulting experience or similar beverage distribution industry experience
Field sales and distribution experience
Experience using SQL Reporting services preferred

Senior Implementation Consultant Resume Examples & Samples

Analyze and document system and business requirements
Setup system and configure according to customer requirements
Develop test scripts
Train end users on the accounting system
Develop reports and dashboards utilizing the software’s tools
Setup and configure 3rd integration tools
Manage multiple engagements simultaneously wile ensuring deadlines are being met

Implementation Consultant Resume Examples & Samples

Manage multiple projects through the project timelines; using tools available; SalesForce and MotoSnap
Proficient at understanding complex account configurations; from inventory set-up to customer data loads
Capable of conveying data recommendations and relevancy to the customer
Gather required information from customer
Hold customer accountable to project timelines and due dates
Keep management team advised of progress and timeline variations
Work in team environment with implementation specialist and launch coordinator, providing coaching and account reviews as needed to ensure overall project timely completion
Actively seeking knowledge to improve skill-set and understanding of product performance
Contributes to team effort by accomplishing related tasks as needed
Microsoft Office Skills

TIM Implementation Consultant Resume Examples & Samples

To assist in the generating high client attendance to product launches with a goal of 90% minimum variable team attendance at launch day
To engage and participate in the exchange of ‘best practices’ across entire PC team
Ability to effectively work with all levels at dealership
Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactive planning, strategic thinking, strong problem solving skills, relentless and self-driven
Proficiency in using Customer Relationship Management Systems
Computer literacy including MS Office suite

Tim Implementation Consultant Albany Resume Examples & Samples

To effectively implement the TIM processes, tools and behaviors into an existing dealer location and /or group
To build and develop strong working relationships with customers and all users at all levels from Dealer/owner/Decision Maker down
To work with ‘at risk’ clients, determine action plan to turnaround for success
Provide tailored solutions to the TIM integration into an existing dealers process up to and including the Road to The Sale in order to achieve Best In Class results
To work with new PC team members as required in mentoring activities
Must have at least 7 years’ of retail automotive experience
Highly motivated self-starter capable of working in a team environment
Capable of traveling up to 85% with weekends off

Implementation Consultant Resume Examples & Samples

Effectively conducts training of MHHE digital product or services via WebEx and/or phone to professors
Collaborate and problem-solve with professors to better understand work flows that align with McGraw-Hill's software solutions to ensure successful student outcomes
Maintain and update project information in a tracking system (Salesforce or other) such as status updates; monitoring process and tracking customer satisfaction
Build strong and trusted relationship with Learning Technology reps. Collaborate to quickly resolve customer concerns or potential issues with planned digital implementation
Bachelors Degree Required
1 -2 years' experience implementing digital technology in an academic setting; higher education experience preferred
Sales experience preferred; not required

Junior Technical Implementation Consultant Resume Examples & Samples

Designing, integrating & implementing solutions based on vendor solutions such as NICE Actimize
Collaboration with functional process owners, technical experts, testing team and requirements to ensure that business requirements are met
Participation in complete solution delivery process starting from design till user acceptance and finally support

Data Management Implementation Consultant Resume Examples & Samples

Writes deliverable documents including project schedules, procedures guides, flow charts, and best practices guides, agendas, and follow up memos
Mentor customers to support the new solution deployment. In cases where customer purchases product implementation and support services, this person will provide ongoing consulting throughout the project lifecycle
Bachelor degree in engineering / computer science/ information technology
Domain knowledge of engineering, and the use of commercial data management tools
Previous consulting experience desirable
Experience in Business Process Analysis methods
Business experience including the ability to identify savings, ROI
Experience in creating and promoting a vision of a solution and the related benefits

Bim Implementation Consultant Resume Examples & Samples

Guide customers in the best application of ADSK products (e.g. define and document detailed use-cases)
Configure solutions based on product capabilities & customer requirements
Responsible for supporting sales efforts by developing proposals, writing scopes of work, and estimating resource requirements
Experience implementing technology solutions

Human Systems Business Process Implementation Consultant Resume Examples & Samples

Work with internal clients and subject matter experts to understand existing and proposed business requirements and processes in preparation for providing a technical solution within the Cognos ICM/Varicent software. Technical solutions include configurations, calculations, Presenter reports, and web forms
Collaborate with the client and internal IT service providers to develop requirements to extract and transform data from various data sources within the corporation, both automated and manual, such as transactional/production data
Document potential solutions, impact analysis, benefits/risks, implementation requirements and recommended approach
Based on business requirements, design scalable, flexible, and maintainable business processes and solutions to meet the client’s needs within the corporation’s framework
With knowledge of Cognos ICM/Varicent software, develop business solutions to meet business requirements
Consult with the client and assist the client in making decisions to properly and creatively utilize system features to meet business requirements
Provide systems support for Cognos ICM/Varicent and any other assigned Human Systems Information applications. Identify, test, and resolve issues reported by users
Analyze issues to determine root cause and recommend appropriate process or system changes to avoid future issues
Work with our IT partners to help maintain and facilitate the integration of data feeds into and out of the Cognos ICM/Varicent system
Experience working with IBM Cognos ICM, formerly known as Varicent, software or dealing with variable pay plans a plus
Bachelor’s degree in Business, MIS, or Information Systems and/or equivalent work experience
Two years of full end-to-end SDLC experience, including gathering, documenting, and flowcharting technical and business requirements, and leading design and testing initiatives
Three years of progressive experience in Human Systems information technology to include process and application design, implementation, integration, and testing for web, legacy, and distributed systems
Working knowledge and experience in multiple HS areas including HR, Payroll, Compensation & Benefits, Time and Labor, Variable Pay, or Recruiting
Excellent interpersonal and communication skills, both verbal and written, including the ability to express complex technical concepts in terms that are understandable to the business, and vice versa
Demonstrated ability to write basic logical queries to facilitate calculations and reporting and to create complex formulas in Microsoft Excel
Excellent understanding and hands-on experience with SQL and/or Excel, and proficiency in other Microsoft Office products
Experience in building relational databases
Experience with software solutions such as IBM Congos ICM/Varicent and Workday
One year of Project Management experience or PMP certification

Utilities / AUD Implementation Consultant Resume Examples & Samples

Capture and document detailed customer requirements for development and implementation of Utility solutions
Implement/Apply Autodesk product sets to detailed industry requirements and workflows
Define migration approach of customer data into ADSK products
Drive and confirm adoption through presentation/training/mentoring of solution details
Develops, contributes and manages detailed customer implementation plans
Experience within the utility industry, preferably in the T&D area
Experience implementing Autodesk Utility Design solutions
CAD management experience is desirable

Implementation Consultant Resume Examples & Samples

Develop and implement analytical approaches that help clients meet their objectives
Communicate complex accounting concepts
Provide analysis on target markets
Provide gap analysis of current systems and make recommendations to remedy
Work with product/development to produce both business requirements and technical specifications
2+ years’ of relevant work experience
Ability to read and interpret loan documentation
Knowledge and understanding of commercial and/or residential loans OR accounting knowledge
Proficient with Microsoft Excel, Access, Word and PowerPoint
Strong ability to organize and prioritize work
Strong ability to meet deadlines
Ability to work in a fast paced team oriented environment
Familiarity with loan documentation and loan structure
Ability to travel (20-30%)
PMP Certification is a plus

Implementation Consultant Resume Examples & Samples

Demonstrable understanding of CBT use and implementation in Education essential
Effective, clear and concise written and oral communication skills - including in person and on the phone/virtually, and presentation experience to large and diverse audiences
Ability to collaborate with cross functional teams and reach decisions through consensus
Must be able to work effectively in a group and reach decisions by consensus

Clinical Messaging Implementation Consultant Resume Examples & Samples

Develops interventions, programs and messaging to address the needs of at-risk and low acuity members with chronic conditions for all lines of business
Support the execution of self-care programs and projects associated with messaging and interventions
In partnership with various internal and external partners, the Clinical Messaging Implementation Consultant will evaluate operational feasibility, develop implementation plans, oversee day to day operations, initiative status reports and project completion
This position will provide oversight of initiatives and the management of risks and issues for the following key areas: (1) support Quality, Stars maximization programs and services (2) recruitment and engagement activities for targeting members for self-care programs for those newly diagnosed or those with low acuity chronic diseases, and (3) multi-channel outreach programs to members and providers to close gaps in care, address non-compliance, and educate about chronic disease
If you are an internal applicant working from the office this role will remain in office
3 years or more of operational, communications, or clinical implementation experience
Ability to manage multiple tasks and deadlines with attention to detail
Experience working with clients to deliver solutions that meet their needs
Ability to communicate in a business appropriate manner
Master’s Degree in Public Health, Health Administration communications or related field
Experience in a results-oriented marketing and communications environment

Implementation Consultant Resume Examples & Samples

Demonstrate a professional, cross-organizational, team-oriented attitude
Demonstrate excellent organizational skills to manage a variety of strategic initiatives
Practice flexibility and implement innovative approaches to problem-solving in challenging situations

Business Analyst & Implementation Consultant Intern Public Sector Enterprise Services Resume Examples & Samples

Help test any potential customizations to the solution, including data conversions, interfaces and functional enhancements
Develop procedure documents to support new solution/processes
Work with clients to help test and validate the final configured solution meets the requirements
Assist clients with questions and issues after cutover
Currently pursuing a degree in: MIS, Information Systems, Accounting (with MIS focus or minor); Business (with MIS focus or minor) or related Major
GPA of 3.0 or above
Desire to work with clients in the government and public sector services
Willingness and ability to travel
Strong analytical, organizational and core project management skills
Ability to help client personnel to leverage technology to solve business problems
Possess conceptual thinking skills, creativity and flexibility
Work well both independently and in a team

Business Analyst & Implementation Consultant Intern Resume Examples & Samples

Accounting , Finance or related major
Strong interest in pursuing / completing CPA
GPA of 3.0 or higher
Must be self-sufficient and have the ability to self-manage

Business Analyst & Implementation Consultant Resume Examples & Samples

Learn the Dynamics AX solution in detail, and assist with the configuration of key governmental business areas, including: General Ledger, Financial Reporting, Budgeting, Purchasing, Accounts Payable, Cash Management, Projects & Grants, Accounts Receivable and Fixed Assets
Assist in gathering the client’s business requirements and configuring Dynamics AX in detail to meet their needs
Assist with executing detailed cutover activities needed to migrate to the new system
Work with Microsoft support if issues arise with the Dynamics AX solution

Implementation Consultant Resume Examples & Samples

Provide day to day Blackboard system GUI administration
Perform front-end user, course and enrollment administration
Coordinate upgrades to customizations and integrations with the Blackboard Integration and Customization Maintenance (ICM) team
Assist client with the application of patches and upgrades to the Blackboard Learn software
Manage integration exceptions and error handling on day to day basis
Assist client in making strategic decisions in changes to the system, additional functionality, interfaces, changes in configuration, etc
Be the single point of product issue escalation and troubleshooting
Provide escalated support to end users, assuming that there is a first tier end user help desk process in place (i.e. Blackboard Student Services which is a core part of the client solution)
Interface with Blackboard consulting, product development, support teams and client management
Participate in client meetings to help make Blackboard system related decisions
Conduct the knowledge transfer tasks (if required) to client staff on Blackboard administration and configuration
Participate in testing and quality assurance related to products, as required
Work collaboratively with Product Development to support product development activities as required
Work collaboratively with the Sales team to provide sales consulting support, as requested
Bachelors degree from an accredited higher education institution
At least 1 year of recent experience working as a Blackboard Learn GUI administrator
Experience with the following: X/HTML, CSS, JavaScript (DHTML), Java, XML, Structured Query Language (SQL) or equivalent
Experience in writing and/or editing technical documentation
Basic understanding of instructional design principles, practices, and/or theories
Excellent oral, written, and interpersonal communications skills, including the ability to explain technical concepts in non-technical terms
Excellent customer service and support oriented-approaches to interaction are required
At least 3 years of recent experience working as a Blackboard Learn GUI administrator
Experience in timeline and project management and/or implementation of business and functional requirements
Strong knowledge of instructional design principles, practices, and/or theories
Recent experience in Quality Assurance (QA) processes and practices
Knowledge of web accessibility issues
Knowledge of standards (i.e., IMS, SCORM, LTI) and their implementation
Basic networking and web server knowledge
LI-SB1

Digital Implementation Consultant Resume Examples & Samples

Guide clients through the entire implementation process from kickoff to post go-live support
Consult with clients and project leaders to define the project structure, requirements and priorities
Define onboarding timelines and ensure milestones are achieved
Manage customer expectations of product delivery by establishing a trusted relationship and regularly communicating project status and requirements
Coordinate onboarding process with cross-functional departments, such as Accounting, Technical Support, Marketing, Development, Product and Training
Gather and clearly document customer requirements
Identify and establish data requirements and business rules
Strong focus on client relationships
Investigate and track client concerns and collaborate with Account Managers and Support Services to resolve any account issues

Technical Implementation Consultant Resume Examples & Samples

Eliciting, analysing, documenting and validating business, functional and system requirements
Opportunity to contribute to creation of technical standards and procedures
Participation in complete solution delivery process starting from design till user acceptance and finally production deployment and initial support

CLD & EE Implementation Consultant Resume Examples & Samples

This job collaborates with peers both inside and outside of the work unit when identifying, discussing and resolving business issues related to the work area
This job manages key relationships with a wide range of internal CIBC employees, teams and departments across CLD&EE and CIBC to motivate and influence Peers and Senior Management across the organization to a common goal without direct authority
This job interacts on a regular basis with jobs in multiple lines of business for the purposes of obtaining or exchanging information related to training programs
This job works closely with policy owners, content subject matter experts (SMEs), single points of contact (SPOCs), contractors and vendors for the purposes of designing new training

Senior Implementation Consultant Resume Examples & Samples

Coordinate with client and work to implement the SS&C Varden reporting application
Guide client through the best implementation architecture and best practices to solve their use-case
Deliver top quality customer service throughout the implementation process
Act as the primary point of contact for the product implementation
If required by the client create and maintain an implementation project plan, to insure that quality, timeliness and client expectations align
Work with end-users and business analysts to design and create advanced reports within the system
Where required write custom SQL queries, procedures etc
Provide technical product expertise and train both business and technical users on the application
Where required by the client work on custom projects outside of the reporting application

Implementation Consultant Resume Examples & Samples

Provide frontline product support for Fiserv’s clients via telephone, email, and web based contact channels
Deliver professional and timely client communications regarding project updates, ongoing support items, and product implementation services
Thoroughly track, organize and document all product implementation and support related activities
Develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices
Financial Industry experience is advantageous
Previous customer service experience preferred
Basic understanding of workstation operating systems and computer functions recommended
Basic understanding of Microsoft Windows Server, including such functions as IIS and basic networking preferred
Database experience preferred (Microsoft SQL or IBM DB2)
Ideal candidates possess the ability to analyze and solve complex problems, have excellent communication skills, and are team-oriented with a willingness to travel

ERP Implementation Consultant Resume Examples & Samples

Work clodely with the systems project team to ensure timely and effective implementation of ERP system (Microsoft dynamics AX)
Draw on your understanding of financial processes, structures, interfaces, challenges, and segregation of duties to ensure the project team understand requirements from a financial perspective
Engage with all departments to understand requirements (workflows and dataflows) and help to support them through the implementation and transition to the new solution
Extensive system experience
Solutions focused to take charge of the project with minimal supervision
Team orientated and willing to align work with teams priorities and goals
Clear and effective communication with the ability to influence, negotiate and build consensus

Eostar Implementation Consultant Resume Examples & Samples

Assist Project Managers and Project Leads with the implementation of new customers through process and software discovery, report creation, trainings, and on-site support
Tailor the project plans to the defined scope of the projects
Identify key challenges and manage their impact to the project budget
Plan and schedule project timelines
Participate in on-site transitional team and end user trainings
Track project deliverables using appropriate tools
Provide direction and support to project team
Quality assurance
Constantly monitor and report on progress of the project to all stakeholders
Present reports defining project progress, problems and solutions
Implement and manage project changes and interventions to achieve project outputs
Participate in on-site go-live transition
Project evaluations and assessment of results

Digital Analytics Implementation Consultant Resume Examples & Samples

Responsible for the digital analytics implementation process, including gathering requirements, technical documentation, QA, and maintaining a solution design
Transform requirements into actionable technical specifications to deliver to development resources
Administer the tag management solution (Using Ensighten and TagMan)
Conduct audits of content to ensure tracking tags continue to work without errors
Work with QA to ensure tagging business requirements are properly met
Generate and monitor the delivery of feeds through APIs, FTPs and other exchanges of data between Fossil and outside vendors
Serve as a digital business analyst to help the global organization use digital analytics to drive business decisions
Create dashboards and deep-dive analysis to monitor and improve website performance
Work closely with developers to provide guidance on the placement of JavaScript tags and ensure quality of data collection
2 to 4 years of experience with a tag management system (TMS) such as Ensighten or Tealium required
2 to 4 years of experience implementing and using web analytics tools such as Adobe Analytics (Omniture), IBM Digital Analytics (Coremetrics), Webtrends and/or Google Analytics required
Strong communication skills; able to translate business requirements into technical specs
Bonus: JavaScript, HTML, CSS, SQL, Business Objects or Tableau

Implementation Consultant, Senior Resume Examples & Samples

Participate in Sales to Project Kickoff Meeting
Deliver Training
Participate in Mapping, Data Validation and UAT Events
Participate in Mock Conversions
Ensure the Client is ready for the implementation
Post Conversion support
Support existing client training and consulting needs
5 years + related experience
Loan Servicing Default Experience in a
Any experience with implementations would be valued
Any loan servicing (not loan origination) would be good
Very organized confident personality

Dynamics Implementation Consultant Resume Examples & Samples

Support and enhance existing applications and their related system integrations and reports
Ability to gather and support business requirements
Coordinates, plans and participates in the execution of assigned projects
Troubleshoot, resolve and document issues
Identify opportunities and recommend ideas for improvement to mitigate risk and optimize technology
Maintain an awareness and an updated status of projects that fall within span of responsibility
College Degree or equivalent required
1 year related experience - Dynamics GP/NAV Financial & Distribution modules preferred
Ability to execute technical instructions and guidelines
Ability to document daily activities and system functions
Able to work in a team environment or independently
Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
Ability to travel as required by business and on-call availability
Working knowledge ERP Implementations
Dynamics GP (great Plains) and or NAV (Navision) experience
Consulting organization experience
Understanding of sales processes and business workflows
Experience in organizational consulting, billing time, etc
Good understanding and experience in SQL Server creating basic scripts and queries
Experience building reports

Implementation Consultant Resume Examples & Samples

Effective project management of professor or institution’s digital product implementation. Monitor digital implementation plan to ensure adherence to set timelines and customer satisfaction
Collaborate and problem-solve with professors to better understand work flows that align with McGraw-Hill’s software solutions to ensure successful student outcomes
Effective and successful use of McGraw-Hill’s solutions-based training program
1 plus years’ experience implementing digital technology in an academic setting; higher education experience preferred

Implementation Consultant Resume Examples & Samples

Act as a liaison between clients, project directors, HCM members, IT, trainers and other team members at IBM Kenexa recruitment services
Assist clients in identifying system/process enhancements that may be required to align the application with their business goals, including prioritizing these enhancements to meet project deadlines and budgets
Assist senior management in defining project scope for new implementations and add-on projects
Act as primary tactical implementation point of contact for the client
Attend project kick-off and implementation meetings
Prepare and adhere to project plan to ensure all deliverables meet both budget and timeline
Develop and maintain a regularly scheduled communication plan with clients
Key liaison with recruiter® team for relationships requiring the full applicant tracking system
Perform quality testing for any enhancements or other changes to software
Development of system of reporting specifications for Kenexa Recruiter (Applicant Tracking System)
Facilitate the transition of new clients to the Project Director
As needed, support the sales team in a technical/implementation capacity by helping to communicate the RPO Implementation methodology in pre-sales activities
Responsible for training for overall account and project management

Implementation Consultant Resume Examples & Samples

Relevant work experience, including, but not limited to Private Equity and Fund/Partnership Accounting
Degree in Accounting/Finance or relevant Accountancy Qualification (ACCA, ACA, CIMA)
Experience using various accounting software packages (prior PE software experience a plus)
Ability to successfully multi-task
Strong communication and interpersonal skills are essential to build strong relationships with existing and potential clients
Desire to work in a fast-paced, challenging environment
Ability to work independently and in a team under tight deadlines
Proficiency in Microsoft Office, particularly Excel
Ability to learn different software packages

Technical Implementation Consultant Resume Examples & Samples

Development background
Enterprise Software Delivery
Investment Management
Delivery of systems: Portfolio / Fund accounting, Order Management Systems / Trading, Reconciliation, Performance Measurement, Client Reporting, Web Portal
Asset class exposure: Equities, Fixed Income, Derivatives, Funds, Cash
Messaging: FIX, Swift

Junior Technical Implementation Consultant Resume Examples & Samples

Eliciting, evaluating, documenting and validating business, functional and system requirements
Participation in complete solution delivery process starting from desing till user acceptance and finally production deployment and initial support
LI-IG1*

Implementation Consultant, Senior Resume Examples & Samples

Discovery of Clients goals and current business models
Clear understanding what is in the best interest of the client while supporting Fiserv’s commitments
Support other Fiserv team members, such as Project Management, Development, Quality Assurance, etc
Support Policy and Procedures in order to stay within Fiserv’s compliance guidelines
Complete support of User Acceptance Testing, Go-live and Post Implementation Support
5 minimum years’ experience required in financial industry; Auto Lending preferred
5 minimum years’ experience required in Business Analytics, Implementations or Project Management
Proficient in all Microsoft Systems; Word, Excel, etc
Communicate effectively within all levels of an organization
Project Management experience is a plus

Implementation Consultant Resume Examples & Samples

Support discovery of Clients goals and current business models
Support Training of newly implemented Fiserv Systems
Work with Vendors to integrate portals, systems, etc
Support Policy and Procedures documents in order to stay within Fiserv’s compliance guidelines
Support of the Client’s User Acceptance Testing, Go-live and Post Implementation Support
1-2 minimum years’ experience required in financial industry; Auto Lending preferred
1-2 minimum years’ experience required in Business Analytics, Implementations or Project Management
Excellent Verbal and Written Skills; superb client communications skills
Outstanding analytical, documentation and research skills
Familiarity and experience working in a software development framework
Strong organizational and problem-solving skills
Possess effective time management skills with the ability to multi-task
25-50% to client sites and other Fiserv locations

Implementation Consultant Resume Examples & Samples

Bachelor’s Degree in business or STEM field or minimum 7 years relevant experience
Minimum 3 years software implementation and/or Business Consulting experience
Hospital Patient Accounting business experience
Ability to self-direct projects and lead functional team members through an implementation
Ability to take direction from both Management and Project Managers overseeing the projects you are assigned
Lead and facilitates current state, future state and gap analysis sessions with the customer project team
Strong organizational, verbal and written communication, interpersonal, problem solving and presentation skills
Ability to travel nationally 60-80% of the time
Centricity/IDX/FlowCast experience strongly preferred
Expertise with Microsoft Office products – Word, Excel, PowerPoint
Prior customer support or system implementation experience desired

Senior Implementation Consultant Resume Examples & Samples

Implementing budgets, forecasts, and reports within Adaptive Planning
Analyzing spreadsheet-based financial models
Responding to client support questions and requests via phone and email
Troubleshooting client problems and resolving client questions

Implementation Consultant Resume Examples & Samples

Manages the technical implementation of new data feeds for The Work Number and UCM services, testing data with client for accuracy and data quality concerns
Communicates the value of services to clients through a high level of understanding of The Work Number and Unemployment services and the available configuration options
Initiates and tests resolutions during the implementation project
Researches, coordinates, and executes the transfer of new data feeds
Advises management of customer acceptance of existing or proposed products and services and makes recommendations on enhancements or new services based upon client input
Carries the ultimate responsibility for the success of a client’s implementation while operating in a cohesive team environment
Partners with the Operations department, Product Management team, and Product Development department for technical matters and problem resolution of any client issues
Provides consulting and support to clients as they work towards implementing new services
Bachelors degree and 4+ years of successful business experience
Must have basic knowledge or experience with project life cycle and methodology
Proficiency with the Microsoft Office suite and other common desktop applications
An entrepreneurial spirit, the ability to handle multiple projects concurrently and function in a fast-paced, demanding, high growth environment, and be client service-oriented
Excellent communication skills (verbal, written, and presentation)
The ability to interface with customers, creative problem solving/analytical skills, strong organizational skills, and the ability to understand new technologies quickly
In depth experience with processing payroll and/or payroll department processes is a plus
Experience with payroll automation and employee self-service applications including the web, telephony or voice processing

Implementation Consultant Resume Examples & Samples

Manage deployments of Compliance Center as a technical liaison between the customer, Product Management, and Sales
Communicates the value of services to clients through a high level of understanding of Workforce Solutions products and services and the available configuration options
Partners with Operations, Product Management, Sales, Client Services and Product Development for technical matters and problem resolution regarding client product or service issues
Collaborates with management, peers and support staff
A client-pleasing spirit with excellent customer service capabilities
Identify solutions and workarounds to complex business problems
The ability to handle multiple projects concurrently in a function that is fast-paced, demanding and a high-growth environment
Timely and efficient in meeting deadlines
Ability to comprehend and utilize new technologies quickly
Experience leading complex SaaS project implementations or technical software deployment
1-5 yrs technical business and/or client service experience
Experience/knowledge of new hire onboarding process
Understanding of web-service
Familiarity with payroll automation and employee self-service applications including the web
Prior experience in a sales support or technical development environment is also preferred
Experience managing externally-facing projects in a lead role
Ability to travel 15-20%

Implementation Consultant Resume Examples & Samples

The main objective for this role is to deliver risk management solutions. These can be ALM and Liquidity Risk solutions or related services in risk management area for Basel I&II&III purpose provided by Moody’s Analytics
As part of Moody’s Analytics Enterprise Risk Solution Services team, this role is responsible in delivering Moody’s solutions
Responsible for communicating partners’ ETL engineer in the implementation project

Implementation Consultant Resume Examples & Samples

Develop/monitor overall project plan and implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives
Manage and drive implementation engagements at client sites and remotely
Analyse and understand client business requirements and translate client vision and objectives into project plan
Facilitate the development of functional/technical specifications to meet client’s functional, enhancement, and integration requirements during implementation
Design configuration documents, lead portions of the design efforts for implementations projects, and configure the Cornerstone application to meet specifications and requirements
Manage Quality Assurance process, manage ongoing issues and associated weekly/regular documentation, and ensure projects and teams are within utilization and budget targets
Liaise with Sales, Account Management, Alliances, Integration Services and other internal team members
Identify, document and implement best practices and process improvement opportunities for the EMEA and WW Consulting organizations of Cornerstone
Coach and develop Cornerstone Consulting team members and Business partners on functional/business skills
... and being the rockstar you are, be willing to take on additional responsibilities as needed

Implementation Consultant Resume Examples & Samples

Own the overall Implementation phase of the client lifecycle to ensure that the Cornerstone solution is successfully deployed within the client’s business
Serve as the functional solution expert and provide consultation and best practice guidance to clients during the implementation process to ensure that the solution meets the client’s business requirements
Collect and/or validate client business, functional and technical requirements and configure the solution to meet those requirements using the Cornerstone implementation methodology
Serve as the project/program manager and own all project deliverables outlined in the Statement of Work; Ensure that all deliverables are of the highest level of quality and represents Cornerstone’s commitment to the client’s success
Manage all resources across project work streams (i.e., business, functional, technical, etc.) during the project in order to successfully deliver the solution and meet all stated project objectives
Ensure the highest levels of client satisfaction and the best client experience possible in accordance with Cornerstone’s stated objective of delivering world-class, differentiating support and service to its clients and to having the most “successful” clients in the world
Minimum 5 years of business process or professional services consulting experience
Experience in consulting environment as a Functional Lead
Experience leading Change Management of transformation initiatives a strong plus
Ability to deal with and resolve complex customer business issues
Solid understanding of consulting processes, project management and software implementation
Strong business analysis skills, business process redesign skills and business process implementation skills
Strong Customer Service orientation
Excellent client facing skills
Established presentation skills both written and oral
Ability to thrive in a time-sensitive, high energy, demanding entrepreneurial environment
Experience in Learning & Talent Management industry
Experience in large-scale software application implementation, preferably on-demand human capital management solution experience
Bilingual speakers preferred. Languages desired: English and Thai (including ability to read and write)
Citizen of and/or permanent resident in the country the candidate applies for

Implementation Consultant Resume Examples & Samples

Understand customer business needs and challenges, Quote-to-Cash processes and become an expert in SteelBrick Quote-to-Cash
Work with the customer to help convert legacy data into SteelBrick Quote-to-Cash instance and roll the implementation into the production environment
Complete the work assigned by the Project Manager within the budgeted time allocated
Gather experiences and knowledge to train other consultants
Provide product support to the customer post-release on an on-going basis
Occasional travel to customer locations
4-year Bachelor degree required, Computer Science, Engineering or Math preferred
Customer facing experience or demonstrated ability to communicate with customers is required
Functional and technical experience with salesforce.com or other SaaS technology is a plus
CPQ or Billing experience is a plus
SFDC Certified Administrator is a plus
LI-Y

Implementation Consultant Resume Examples & Samples

Critical Skills
Ability to communicate complex ideas in an understandable manner
Strong Presentation and Training abilities to a wide variety of audiences
Demonstrates the confidence in the ability to articulate recommendations to the customer
Independent, Self-starter
Strong Customer Service skills
Intermediate IT skills
Strong understanding of Clinical Environment and Health Care Operations
Working under tight timelines and conflicting schedules
Managing multiple projects at one time
Adapting and meeting the expectations of challenging customers
Keeping current in continually changing environment and technology (internally/externally) across different product lines
Preferably 1 to 2 years of experience with delivering Training or Education
Required minimum of 2 years (preferably 5 years) of IT and/or Health Care background

Implementation Consultant Resume Examples & Samples

Understanding of a variety of pension scheme types
Experience of Pensions Administration
Good communication skills combined with the ability to quickly and accurately establish requirements
Experience of system setup and configuration
Experience of working in a project environment
Good numeracy skills
A sound working knowledge of Excel and Word

Implementation Consultant Resume Examples & Samples

Manage multiple projects at different stages while making good decisions on an ongoing basis in addition to handling client concerns
Lead and manage implementations
Create rules-driven workflows that support the client’s objectives
Effectively communicate with internal development and technical support staff to resolve issues; bridge gap between non-technical user perspective and technical IT perspective Assist in designing, writing and implementing test plans to assist customer user acceptance testing
Accountable for understanding how CareCertainty platform functions
Position will require up at least 50% travel nationwide
Experience with clinical and/or workflow intensive implementations
Ability to capture clinical workflows and document in flow charts and translate to a rules-driven requirement document
Knowledge of value-based care, care coordination and/or clinical workflows desired
Comfortable working with new solutions(early in their lifecycle)
Effective communications skills to work directly with clients, sales, and the technical staff
Ability to program-manage large complex multi-dimensional projects
Ability to multi-task and work well within a rapidly changing environment
Strong project management, interpersonal and negotiation skills
Bachelor´s degree in health or other related field: in Lieu of degree 6-8 years of Care Coordination or related experience

Implementation Consultant Resume Examples & Samples

Implementation of SS&C’s products in accordance with SS&C’s best practices
Work with project team to gather the Client’s business requirements
Cash, transaction and position reconciliations between legacy system and SS&C products
Price and book cost variance analysis and research
Design and generate operational reports within SS&C products
Implement business processes and workflow to support the Client’s front, middle and back office operations
Provide on-site or remote training for Clients
Assist with reconciliation and research related to discrepancies with performance returns
Prepare end user documentation for each implementation
Post-secondary degree is required
SQL experience is an asset
Thorough understanding of all investment products
Understanding of all SS&C products is an asset
Advanced knowledge of Microsoft Office
Comfortable interacting directly with senior management and clients
Looking to grow within the organization

Implementation Consultant Resume Examples & Samples

1-3 minimum years’ experience required in financial industry; Auto Lending preferred
1-3 minimum years’ experience required in Business Analytics, Implementations or Project Management preferred
Knowledge of Loan Origination, Accounting and Servicing Systems is preferred
Excellent Verbal and Written Skills
Excellent analytical, documentation and research skills
50% to client sites and other Fiserv locations

Implementation Consultant Resume Examples & Samples

Develop and deploy implementation project plans and ensure projects are delivered on time, on budget and optimize return on investment
Manage all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training and full deployment
Apply Functional and Technical expertise to effectively execute requirements definition, solution design, configuration, unit and integration testing, training and full deployment
Partner with client project managers and executives throughout implementation
Consult and advise customers through the implementation process on best practices that maximize value and return on investment
Collaborate with the project team, internal partners, external client, and third parties to ensure the successful delivery of the time and attendance management system
Bachelors degree in Computer Science/Computer Engineering
5+ years of software implementation experience
Demonstrated proficiency in SQL
Extraordinary problem solving skills with the ability to effectively troubleshoot problems to identify root causes and recommend effective solutions
Experience with automated enterprise systems for leading global fortune 1000 companies. Specific experience with WFM applications highly preferred
Demonstrated ability to effectively lead enterprise project teams with proven ability to manage multiple competing priorities effectively and to coach others to work effectively
Proven ability to document requirements, issues, and outcomes
Practical knowledge of payroll and time systems, production environment and implementation practices

Implementation Consultant Resume Examples & Samples

Develop SQL database scripts and XML transformers for integration and interfaces
Bachelors degree in Computer Science/Computer Engineering or related degree
1+ years of human capital management software implementation experience required
Solid understanding of Relational Databases and Application Development

Senior Implementation Consultant Resume Examples & Samples

4-7 years relevant experience in clinical/biomedical and/ or software development environment
Prior professional services project financial experience required
Electronic Clinical Data Management (eCDM) software consulting experience desirable

Implementation Consultant Resume Examples & Samples

Good experience working with clinical trials in a data management-related role, or equivalent combination of education and experience
Knowledge of Clinical Trial processes, specifically as they related to data collection, management, and preparation for statistical analysis
Strong understanding of data management plans/customer specifications for data entry screens, edit checks, custom reports and data integrations
Ability to work with technical R&D staff and translate new software features into real world examples
Knowledge of computer usage in a web-based environment
Ability to think logically to solve complex problems
Excellent verbal and written communication skills, organizational and time management skills
Solid analytical and technical skills with regard to software applications
Experience supporting project teams and meeting project timelines
Strong collaboration and team-building skills
Self-motivating, able to assume responsibility and work autonomously in a professional manner
Responsible for execution and delivery
Must have the local language skill for the area assigned (Japanese) and business level English
4 -year college degree required (analytic discipline a plus)
1-3 years relevant experience in clinical/biomedical and/ or software development environment

Implementation Consultant Resume Examples & Samples

Analyse customer requirements and develop proposals for technical solutions
Provide onsite implementation consulting and professional services for QlikView implementations, potentially for multiple simultaneous customers and projects
Maintain detailed knowledge of current and upcoming future product features and capabilities as well as knowledge of common customer applications and derived benefits
Drive all aspects of successful implementations from requirements and design to mentoring and delivery
Conduct kickoff meetings, document solutions and provide knowledge transfer
Perform database analysis and data modelling and build QlikView applications
Perform software installation and configuration
Development and testing of data extract scripts. Data validation & assistance with UAT (user acceptance testing)
Work within customer schedules whilst meeting QlikTech’s high standards for quality and professionalism
Assist in the development of standard reusable “productized” consulting service offerings, including definition of tasks, deliverables and estimates
Participate in the pre-sales process to understand customer business and technical objectives mapped to product requirements, in order to develop innovative and effective solutions
Document best practices in developing and deploying QlikView solutions, sharing internally for reuse by customers and partners
Mentor and Provide hands-on expert level assistance to clients and colleagues for technical issues and knowledge transfer
Germany (location: Munich)
Deep knowledge and experience with a range of Business Intelligence tools
Deep knowledge in Relational Database systems and data modeling, SQL preferably from DBA related work
Deep Knowledge of Extract, Transformation and Load (ETL) tools
Experience building HTML5 based apps with complex JavaScript/AJAX interaction with web services is helpful
Knowledge of web software/development such as JavaScript, ASP, AJAX, Apache and Web Services
Programming skills in C#/C++/VBA/JAVASCRIPT/HTML/CSS/JSON or other scripting languages
Familiarity Web-based application development, including asp and IIS server platforms
Advantageous to have basic understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, and LDAP. Knowledge of extranet architectures such as DMZ, Firewalls, Ports, Vlans and Reverse proxies. Demonstrated abilities with SSO-related software such as ADFS, SiteMinder, OpenSSO, and SAML
Extraordinary client-facing skills with the ability to solve the clients’ needs and manage scope. Background and experience gained in top-tier consulting organizations
Understands business processes and is aware of business politics
Thinks quickly, responding to customer inquiries appropriately and offering creative solutions
Excellent presentation, communications and interpersonal skills. Problem Solving and Negotiating
Ability to articulate ideas clearly with exceptional organizational, presentation, and communication skills – both verbal and written. (writing samples helpful)
Ability to generate client signoff and commitment to the overall solution, architecture and design
Ability to organize and lead client sessions that involve non-technical resources, creating functional requirements and application design
Understanding of project management & implementation methodologies
Excellent analysis skills and the ability to develop processes and methodologies
Ability to utilize modern software development methodologies, such as Agile with emphasis on software and application design and development lifecycle and ability to drive the development process
B.S. in Business, Computer Science, Software Engineering, MIS or equivalent work experience
ITIL, MCSE or similar certification would be advantageous
4 years or more experience of software implementation. Preferably a year or more of hands-on experience with QlikView, preferably including QlikView Server/Publisher and Management Console. Qlik implementation or competitor deployment experience highly advantageous
A passion for Business Discovery and Business Intelligence solutions 5+ years of experience in BI Software Industry preferred
Experience in establishing QlikView Server (Clusters) and Publisher across environments (development, test, acceptance and production)
Experienced in conducting architecture reviews and provide recommended improvements
Experience developing multi-tiered enterprise QlikView applications
Strong BI background with ability to solve problems in a BI environment

Senior Implementation Consultant Resume Examples & Samples

Browser development: Extensive modern-browser compatible, standards-compliant web development experience (HTML5, CSS, JS and frameworks)
Server development: Significant modern application development experience working in a modern programming language. (C#, Java, Python, Scala, etc.)
Experience interacting with RESTful APIs and other integration technologies
Hands-on experience with relational databases and data modeling
Prior consulting, client facing, or freelance experience
Friendly and professional demeanor with strong interpersonal skills to forge relationships of trust at all levels of the organization
Data visualization experience is strongly preferred. (D3, Raphaël, Google Charts, Snap.SVG, Highcharts, Chart.js, Dojox, Ico, etc.)
Responsive web development experience (Bootstrap, Foundation, media queries, etc.)
AngularJS experience or equivalent JS frameworks
Understanding of wireframing, UX design or UI patterns
Cloud automation experience with container services (e.g. Docker) and provisioning tools (Chef, Puppet, Ansible, etc) on AWS, Azure, etc
Experience with QlikView or Qlik Sense is preferred, though we are willing to train the right consultants with our technology. Other BI platform experience is relevant as well
5+ years as a web or application developer
3+ years consulting, client facing, or freelance experience
Mobility – 80-90% of travel time required
LI-SN

Implementation Consultant Resume Examples & Samples

Provides day-to-day management in the delivery and deployment of the Fieldglass application and related services to clients. Ensures the evolution of the service delivery methodology to ensure customer satisfaction, loyalty, and retention
Confirming project scope with customers and partners
Scheduling and leading key project routines such as meetings, status reporting, issues management and mitigation, etc
Ensuring methodology is employed for each project
Owning quality of implementation – including user acceptance testing at client site and tracking project milestones regarding client data analysis,
Setting up the Fieldglass Account Services Department for success through properly executed transitions at the time of implementation conclusion
Representing Fieldglass as an application subject matter expert (SME) by actively contributing to project knowledge through self-study, meeting attendance and project participation
Providing sound consultation to customers and partners on how to use the Fieldglass application as part of their larger contingent workforce management program

Implementation Consultant Resume Examples & Samples

Have a technology or science degree from a recognised University
Possess strong communication skills, confident in dealing with customers to executive level on business and technical topics
Possess strong analytical and conceptual skills
Be willing and able to learn new skills on the job
Be capable of detailed software testing and support with a strong focus on quality
Be able to work both within a team and on their own when required
Be reliable and committed to the role with reasonable flexibility in exceptional circumstances
Have the ability to cope with pressure and deadlines – installing and upgrading critical systems whilst working in a commercial environment

Senior Implementation Consultant Resume Examples & Samples

Bachelor's degree or equivalent experience. Requires a minimum of 8+ years' experience in a customer support role in financial services, payment card, software, or information services
Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.)
Excellent time management, organization, and planning skills are essential
Ability to comprehend and translate complex technical issues and apply to business solutions
Able to set priorities, influence others, and manage customer expectations
Demonstrated success in customer relationship management
Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines
Excellent verbal, written, presentation and interpersonal skills are required
Strong project management skills required
Demonstrated ability to articulate complex technical terms or processes into business language

Implementation Consultant Resume Examples & Samples

Computer Science related degree
At least 2 years of relevant experience
Strong analytical skills and ability to understand bank systems and processes
Sound knowledge of data modelling and data mapping
Programming knowledge / experience, preferably in Java
Experience with SQL and any RDBMs e.g. Oracle, SQL Server
Planning and Organizational skills
Problem solving and Analytical skills
The ability to work individually and as part of a team
Communication & Customer Facing skills
Excellent written and oral language skills in English
Willingness to travel globally are required

Implementation Consultant Resume Examples & Samples

Ensures all client documents are received in accordance with departmental policies, legal requirements and customer specifications prior to starting implementation
Prepare and confirm pricing for client contracts; Administer and manage this process for new accounts
Ensure all documentation and product orders are completed accurately and timely
Develop, track and manage prospect and cancellation database. Train other team members on this program when needed
Organize and maintain all files upon receipt of new and complete orders
Generate all OneSite Payments documents and submit to underwriting
Serve as liaison between OneSite Payments, Legal and Sales
Confirm banking information is valid and correct by contacting financial institutions
Review and update client bank information to ensure changes are accurately made at vendor levels
Enter, review and audit Velocity settings for payment processing at Client level
Ensure that ancillary products and services are billed correctly. (Training, implementation, transaction fees and Screen fees.)
Work with Director as new businesses, services and/or products are acquired to integrate into corporate systems
Assists in management of office supplies and equipment with a commitment to cost effectiveness and budgets
Assists the department with assigned projects on an as needed basis
May be required to perform other duties as assigned
Minimum of 3 years of sales support/ account management, contract administration, or accounting experience
Excellent communication and interpersonal skills required; prior experience working directly with clients highly preferred
Must have a general understanding of accounting principles
Proficient knowledge of Microsoft Office programs with an emphasis in Word and Excel
Able to successfully prioritize and manage time effectively so that deadlines can be met
Demonstrated ability to develop, revise and use a database to enter and revise client information
Patience and overall courteous behavior when working with internal and external customers
Strong organizational ability; must be able to handle multiple tasks simultaneously; detail oriented
ACH and Check 21 banking experience preferred
Thorough knowledge of Federal, State, and Financial Institution Regulations preferred
Good proofreading and correction skills
Ability to work discretely with confidential information
Must be a self-managing, motivated individual
Experience with Lotus Notes or another customer relationship management tool preferred
Experience with Siebel or another enterprise system preferred
Experience with Accounting systems preferred
Flexibility to work overtime as required
Able to sit or stand for frequent periods of time in the same location with some opportunity to move about
Able to stoop or lift light material (typically less than 8 pounds)
Overtime may be required in order to meet department deadlines

Implementation Consultant Resume Examples & Samples

Ensuring that projects meet the business requirements and goals; fulfilling end-user requirements; identifying and resolving systems issues
Participating in design and discovery sessions; leading project planning sessions with Clients; evaluating the product lifecycle with respect to equipment, functionality, installation and post-production support
Reviewing and analyzing existing application effectiveness and efficiency and recommending improvements
Ensuring that any software systems being integrated meet functional requirements, system compliance, and interface specifications
Working closely with the Software team to develop software platforms/applications based on Client's needs
Support multiple roles during the lifecycle of a project directly related to the Fortna Warehouse Control System application including design, documentation, testing, deployment, and project go-live support
Collaborating with analysts, designers, and system owners in the testing of new software programs and applications
Support internal Software Service department Initiatives as required
4 year degree in engineering, information technology or related field
Extensive software implementation background (5+ years)
Professional experience in Material Handling Systems and/or Warehouse Control Systems (WCS) is a plus
Hands-on experience with implementation of supply chain systems or equivalent (WMS/WCS) is a plus
3+ years working with Oracle database (SQL) and Linux/MS system experience and software quality assurance best practices and methodologies
Programming background is a plus
Good project management skills and/or substantial exposure to project-based work structures, project lifecycle models, etc
Good documentation skills (design, testing, user guides, etc.)
2+ years of experience working with network hardware, protocols, and standards, including TCP/IP, FTP, SOA
Knowledge of IT solution planning and management
Must have excellent Client-facing, teamwork, and communication skills
Strong interpersonal, organizational, time management and problem solving skills
Travel - up to 75% travel
Home office - being near one of our offices is a plus but not necessary

Implementation Consultant Resume Examples & Samples

Consultants should be capable of managing situations and challenges as they arise, with a clear and analytical approach to solving such problems
To carry out other appropriate scheduled, work, tasks and duties in any of the company premises as and when required
To complete and maintain all company paperwork in a timely, accurate and efficient manner in line with the company’s guidelines
As part of a project team actively take control of the project delivery components that you are responsible and see these through to successful completion. Maintain close contact with the Project Manager and keep them informed of progress, problems etc
Document any faults, features or site specific items / issues as and when requested and also in line with the company’s processes
Maintain and enhance the company image by acting professionally at all times
Any other task deemed appropriate

Implementation Consultant Resume Examples & Samples

Responsible for configuring, training and support hotel system in your region
Responsible for local quality assurance of new product/ or version releases prior to distribution in your region
Be familiar with and adhere to the latest configuration, installation, and training standards and procedures
Assist in configuring, installing, and training the Hotel Systems product suites and associated interfaces for selected strategic projects when required
Liaise with subject matter experts in the regional office on client requests for enhancements & development
Work with the support teams to ensure service level requirements are exceeded
Strong out-going personality and confident presentation skills
Superior communication skills, written and verbal
Ability to work effectively with both our internal & external customers at all levels of the organization

Implementation Consultant Resume Examples & Samples

Manage project timelines, installation and configuration of the Hotel Systems product suite
Ability and credibility to work effectively with the client at all levels of the organization
Creative thinking abilities, uses experiences and knowledge to create new ideas and think 'outside the square'
Ability to work under stress and meet deadlines

Implementation Consultant Resume Examples & Samples

Responsible for installing, configuring and upgrading Hotel System products as well as managing project timeline
Train the application with a demonstrated understanding of current hotel management techniques, industry best practices and requirements
Obtain and retain certifications in the most current version of Oracle Hotel Systems applications, Major Account Certifications or F&B systems certifications
Submit timely and accurate project status and other required reporting via current communication method
Work closely with both internal teams and customers to ensure that contractual service expectations are exceeded
Under-graduate degree in the field of Hospitality, Information Technology, Business Management or relevant fields
Experience in a customer-facing role, preferably with a software professional services organization or consulting background is preferred
Experience working in a Hotel Front Office departments or F&B Departments would be highly regarded

Implementation Consultant Resume Examples & Samples

Hotel and/or restaurant operations experience
Restaurant POS implementation experience
Ideal candidate will have experience with one or more of 3700, 9700, Simphony 1 or Simphony 2 from a user and implementation perspective
Travel up to 90%; unrestricted throughout Canada and the US

Implementation Consultant Resume Examples & Samples

Responsible for Implementation of Opera product suite to the customer
Responsible for the configuration, training, tracking and management of the project assigned to
Responsible in conjunction with the local product team for local quality assurance of new product and version releases prior to implementation in your region
Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures
Lead the configuring, installing, training and onsite support for the Oracle MICROS product suites and associated interfaces for selected strategic projects when required
Liaise with subject matter experts in the regional office on client requests for enhancements and development
Ability and credibility to work effectively with both our internal and external customers at all levels of the organisation
Creative thinking abilities so experiences and knowledge may be used to create new ideas and think 'outside the square'

Implementation Consultant Resume Examples & Samples

Responsible for communicating and project timelines for Network & Interface Installation
Train the concepts of Network & Interfaces applications with a demonstrated understanding of current hotel management techniques
Provide presales support to the local Sales & Pre Sales Team
Assist in configuring and installing Network & Interfaces
Work with the Support Consultant to ensure service level requirements are exceeded
Impart specific knowledge related to Major Account Modules, such as proprietary systems
Work with the Clarify global support systems and 2nd level support on client issues or requests for enhancements
Obtain and retain certification in network Operating Systems & necessary SQL, Oracle and technical skills
Active participation in education and collaboration forums
Submit timely and accurate project status and other required reporting via communication method

Implementation Consultant Resume Examples & Samples

Responsible for managing Project timelines for Oracle Micros installations
Install and configure the Oracle Micros product suite
Train the application software with a demonstrated understanding of current food & beverage management techniques
Work with the Clarify global support system and 2nd level support on client issues or requests for enhancements
Work with the Product Manager & Support Consultants to ensure service level requirements are exceeded

Implementation Consultant Resume Examples & Samples

Responsible for managing Project Timelines for MICROS POS installations
Configure and Install the MICROS POS products
Train the theory and the specifics of the MICROS POS product
Ability & credibility to work effectively with the client at all levels of the organization
Creative thinking abilities so experiences and knowledge may be used to create new ideas and think 'out of the box&#8217

Implementation Consultant Resume Examples & Samples

Consulting position for Cash Management System solution products
Minimum 3 year Cash Management System experience in Financial Service related firm based in Japan is must
Native level fluency in written and spoken Japanese and Business level English
Cash Management business experience in Corporate Bank based in Japan

Implementation Consultant Resume Examples & Samples

Bachelors degree required
Master degree preferred (analytic discipline a plus)
5+ years relevant experience in clinical/biomedical and/ or software development environment
Prior services delivery experience required
LI-RP

Implementation Consultant Resume Examples & Samples

· understanding the Customer’s business environment,
· analyzing of Customer needs,
· configuring required solution,
· installing our Systems onsite,
· working on solving current problems
· advising at operating standards,
· providing trainings for end users,
· building professional relationship with internal and external contacts
· A working knowledge of Hospitality Business,
· Strong presentation and Customer-facing skills,
· Very good Communication skills,
· Very good English knowledge,
· Basic IT knowledge (Windows installation, printers configuration)
· Resistance to stress and changing working conditions

Senior Implementation Consultant Resume Examples & Samples

Demonstrate implemented functionality and other possible functions within the instance to project team members
Ensure the customer will be a positive reference to other customers/prospects
Communicate product ideas, bugs, and customizations to the product development team
Assist the project manager with project status, financials, and reporting
Positively contribute to the Ohana culture by living the company values and by demonstrating team player behavior
CPQ or Billing experience

Senior Implementation Consultant Resume Examples & Samples

Provide Implementation Services to Customers
Document and validate customer’s business requirements and map to Ceridian functionality
Configure the Ceridian application to meet customer’s business requirements
Conduct consulting sessions (on the phone and in person) and document with meeting minutes
Provide customers with follow-up consulting and general assistance in areas of expertise
Develop SQL database scripts and XML transformers for integrations and interfaces
Be a “go-to” resource for specific functional areas for both internal and external users
Work with customers to implement Ceridian Organizational Readiness best practices in preparation for rollout of the Ceridian solution
8+ years of experience in payroll applications consulting
3+ years in Consultant role with Ceridian HCM
Very experienced with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases, application development and SQL an asset
Experience with one or more of the following applications: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Ceridian (preferred)
Ability to effectively implement at least two Ceridian HCM modules
Deep understanding of different industries and how Ceridian implementation best practices apply to the customer’s business practices
Product certification in at least two Ceridian HCM modules (Payroll, Benefits, WFM)
Deep Ceridian product knowledge in at least one Ceridian HCM module (Payroll, Benefits, WFM), as demonstrated through multiple implementations
Excellent customer relationship acumen
Ability to mentor junior consultants and provide day-to-day guidance on project activities

Implementation Consultant Resume Examples & Samples

Master’s degree or post graduate coursework an asset
5+ years in Consultant role with Ceridian HCM (Performing as a Principal/Senior Consultant)
Experience in change management an asset
Ability and willingness to travel to travel to Mauritius
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Ability to effectively implement all Ceridian HCM modules
Product certification in all Ceridian HCM modules (Payroll, Benefits, WFM)
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, Benefits, WFM), as demonstrated through multiple implementations
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to lead and facilitate customer and internal workshops and sessions
Acts as role model for Consulting@Ceridian guidelines

Implementation Consultant Resume Examples & Samples

Perform day-to-day ERP implementation project work including system configuration, data-migrations and report writing
Prevent scope creep and assist in estimating work related to Intacct projects
Work with project team and client to ensure requirements are defined
Maintain detailed project plans
Ensure project milestones are achieved
Proactively develop change orders
Follow defined project management life cycle processes
Accurately maintain time records and expense monitoring for projects

Implementation Consultant Resume Examples & Samples

Gathering and documenting requirements
Performing GAP analysis and defining solutions to gaps
Analysis and definition of system conversion requirements
General project management
Drive QA processes, methodologies, and reporting (creation of test plans, test documents, and test cases)
Documenting and monitoring defects to resolution
Subject matter expert for multiple software applications
Analyze and facilitate resolution of complex issues from internal and external clients
Effectively communicate with development and technical/customer support staff to resolve issues
Learn, understand and identify client/customer problems and recognize core issues
May be involved in triaging client issues occurring in the implementation process to analyze, determine specifications, resources, assignment and resolution
May be involved in pre-production business analyst activities
Bachelor’s Degree in Health or Computer Sciences (or equivalent work experience) required
Minimum 5-7 years Project Management experience required
5-7 years experience with healthcare industry software desired (clinical or finance)
Experience with pre-authorization/patient access/registration desired
Presentation and training experience a must
Must possess a strong understanding of the healthcare financial cycle
Proven track record with successful projects delivered in a timely manner
Hospital PC management experience
Hospital/Clinical background a plus
Proven networking skills required
PC hardware communications a plus
Knowledge of MS Excel, MS Word, MS Access, MS Office, Visio
Basic understanding of HL7 / ASTM interfaces
Excellent Documentation skills

Implementation Consultant Resume Examples & Samples

Become proficient and certified in the NetSuite Financial Planning solution suite
Review and analyze spreadsheet-based financial models and re-engineer into NetSuite Financial Planning
Provide guidance to clients regarding best practices in forecasting and planning to be incorporated in their model
Contribute to project management and ensure client satisfaction
Other consulting duties as assigned
Bachelor’s degree in Business, Accounting, Finance or related field
3 - 5 years of work experience
Strong financial and/or management accounting background
Financial Planning and Analysis
Highly skilled with MS Excel and strong technology acumen
Well organized, detail-oriented, and able to manage multiple projects simultaneously
Experience with financial application software desired

Implementation Consultant Resume Examples & Samples

Manage clients and client expectations during the implementation of NWP products
Build and maintain relationships with key representatives from other RealPage support groups to ensure successful implementation
Develop and communicate implementation schedule and rollout plan
Initiate and lead Kick-Off meetings for site managers to communicate the project scope and implementation schedule
Initiate and coordinate internal quality assurance tests to verify accurate setup and obtain acceptance from the customer
Gather resident/utility/research data needed to set up new client properties
Actively and efficiently manage implementation projects so that implementations are achieved on time and to the satisfaction of clients
Assist with property training and support for the billing process
Maintain property databases and perform billing services for new client properties through an initial transition period
Transition properties to the Billing Department for ongoing service after the initial implementation and billing period
Troubleshoot resident data and file issues
Assist with the creation and maintenance of implementation related documents, check lists and procedures
Manage and schedule time to meet implementation goals and maximize department profit
Promote a positive professional image of RealPage internally and externally
Provide superior customer service to all internal and external customers
Evenings and weekends may be required to meet department deadlines
3 years experience within a technical position or environment; systems software experience highly preferred
2 years customer service or account management experience
High School diploma or equivalent is required; Bachelor degree in computer science or related field preferred
Intermediate to Advanced knowledge of Microsoft Office products including Excel, Word and Internet Explorer
Demonstrated ability to quickly analyze and troubleshoot property billing issues
Ability to learn and utilize new procedures and processes quickly
Able to work with little supervision, but knowing when to escalate problems
Flexible, detailed, and able to successfully accept change
Demonstrated ability to work effectively with customers during high-pressure situations
Strong customer service and organizational skills required; strong conflict resolution skills
Ability to work in a fast-paced, deadline and customer oriented environment
Above average interactive, planning, time management and detail skills
Highly motivated, self starter
Familiarity with RealPage products, other property management software, or the property management industry is preferred
Ability to work overtime when needed to meet department deliverables

Implementation Consultant Resume Examples & Samples

Understanding of a variety of pension scheme types Defined Benefit, Defined Contribution/ CARE/ Auto enrolment
Pensions systems implementation
Understanding of Pension scheme rules, creating benefit basis, drafting calculation proforma and producing functional assessments for automation of calculations on the administration system

Implementation Consultant Resume Examples & Samples

Plan, manage and implement Clients' projects in a timely manner and ensure that implementation activities are performed to Visa standards and Client satisfaction. Manage external Customers' expectations within a constantly changing environment and liaise with the relevant Visa departments
Provide consultancy and training to Clients and Visa internal teams on all aspects of the implementation process and relevant key technical areas in order to facilitate an efficient implementation
Follow documented procedures and processes, reporting errors and gaps in documentation and suggesting improvements
Support the Visa Business Development team and provide the appropriate parties with regular status reports on project progress
Ensure that all project related activities and fees are accurately logged and adhered to as per the fee policy
Assist in the introduction of new services and business enhancements. Play an active role in the definition of procedure and processes to enable new services to become standard services managed through the Implementation Management team
Ensure operational support is provided to Clients in Sub Saharan Africa. The role holder is expected to be able to respond to queries on a broad range of topics including Operating Regulations, settlement, VisaNet systems, testing requirements, as well as being able to discuss project lead times and explain project states in detail
Understand and contribute to the CSI Team's overall objectives and goals. Provide proactive input in all areas of developmental activities, highlighting potential problems or resource issues
Actively contribute to the effectiveness of the team by supporting and cooperating with colleagues and providing cover during periods of absence
Strong execution skills
Innovative problem solving skills
Good understanding of technology, payments systems & transactions processing
Excellent communication skills (verbal and written)
Comprehension of complex technical information as well as the ability to convey that information back to others
Excellent interpersonal skills and client relationship management skills
Self-motivated with the ability to work under pressure with a diplomatic approach and customer service focus
Collaboration, team work
Can do attitude
Bachelor degree level of a related field (preferably Computer Science or IT related degree)
Good knowledge of Business Information Systems (IT systems) and/or banking operations, and payment technology schemes is essential
3+ years' experience in a technical role in the Payments technology industry (e.g Business Analyst, Project Manager, Systems Analyst, Implementation Consultant)

Implementation Consultant Resume Examples & Samples

Manage multiple client implementations simultaneously
Analyze legacy information and practices and configure appropriately in new environment
Conduct review with customer prior to release to confirm acceptance of data and configuration
Accurately forecast activation dates and manage implementation appropriately to meet release dates
Perform system setup and configuration ensuring accuracy of complex data and multi system integrations
Maintain core knowledge of each product for which they are responsible
Interpret and understand client business requirements
Maintain accurate records of all communication received for each client
Provide project management and coordination to ensure product activations are moving as quickly as possible
Update activity records timely and accurately to ensure accurate reporting and client billing
Manage defect or problem resolution to drive implementations to completion
Notify management of any complications, missing data or system defects that might delay the implementation
Identify. assist and test enhancements to workflow, scripts, or system defects for core functions
Resolve problems and answer questions from both internal and external customers
Collaborate regularly with other departments to improve processes or procedures
Ensure appropriate hand-offs and communication with Engagement Managers, Consultants and Account Management
Maintain knowledge of departmental processes and procedures
Bachelor’s degree or equivalent in related industry
Multi-Family Housing experience required
Excellent analytical abilities to grasp the key points from complicated details
Advanced knowledge of Microsoft Office products
Strong accounting and resident ledger knowledge required
Must be able to effectively communicate with internal and external executive level customers
Outstanding verbal and written communication skills; excellent presentation skills
Must be able to multi-task, work in high paced and deadline driven environment
A results oriented individual who thrives working in a fast paced environment
Ability to work overtime as needed to ensure deliverables are met
Minimal travel may be required; less than 10%

Implementation Consultant Resume Examples & Samples

Educate internal and external personnel on RealPage implementation and training methodology
Support sales team during sales calls, which may require phone or web product demonstrations
Assist sales management in coordinating and/or performing quarterly sales and product training, assisting in the planning of semi-annual sales meetings, participating in industry trade shows, association meetings and conferences
Assist in developing consistent sales material for new hires
Business process definition and re-engineering
Providing a wide variety of post-sales consulting services in a competent and professional manner to ensure client satisfaction and a successful implementation of RealPage software products
Coordination of RealPage services including data conversion and training
Provide a high level of product and business knowledge
Develop and maintain quality relationships and communication with client teams
Support clients through the implementation process to achieve a high level of client satisfaction
Actively and efficiently manage implementation projects so that implementations are achieved on time and within budget to the satisfaction of clients
Facilitate meetings and give presentations to clients and project teams
Identify issues as they emerge, determine appropriate course of action for resolution, and follow through to make sure the problem is resolved to the client’s satisfaction in a timely manner
Manage and schedule time to meet charge ability goals and maximize department profit
Track time and expenses accurately and timely to ensure proper client billing
Proactively continue to expand personal development and expertise through education and field experience
Seek to minimize travel costs and expenses to clients by scheduling appropriate travel arrangements in a timely manner in accordance with RealPage travel policies
Four year degree or equivalent work experience preferred
Bilingual in Spanish and English
Software and/or short term rental management experience required
Experience working in a sales environment a plus; knowledge of the sales cycle
Must possess good organization and time management skills; project management experience desired
Customer service experience is required; excellent telephone rapport
Completing multiple tasks within desired timelines
Must have the ability to work with many different personalities
Take ownership of work
The position requires overnight travel; extensive travel may be required
The position involves working under very fast-paced conditions
Able to work extended hours when required

Implementation Consultant Resume Examples & Samples

Assist client in determining best practices for setup and configuration to achieve client’s desired result
Maintain advanced knowledge of each product for which they are responsible
Provide project management to ensure product activations are moving as quickly as possible
Identify and assist development with resolution and enhancements to workflow, scripts, or system defects
Perform testing on new workflow, scripts, or solutions prior to implementation Provide project coordination as required for more complicated account setups to ensure successful completion
Resolve complaints and answer questions from both internal and external customers
Multi-Family Housing experience is preferred
Familiarity with RealPage products, SharePoint, Photoshop and SalesForce.com a plus

Senior Implementation Consultant Resume Examples & Samples

3+ years of HL7 exposure and familiarity with interfacing databases using a variety of interface tools (ie – Mirth, Service Bus, Web Services)
3+years of SQL, SQL Server Management Studio, MS Task Scheduler, Java Script, OLAP, OLTP and DBA experience
Data integration knowledge and proven work with different integration methodologies (specifically ADT, Time and Attendance and Payroll systems)
Healthcare industry exposure – specifically Staffing, Payroll, Patient Flow, Bed Management and Registration Processes
Experience implementing enterprise wide software applications
Must have client facing experience and able to present/communicate to all levels of leadership
Ability to analyze and troubleshoot problems effectively
Experience teaching complex concepts/systems to adult learners
Proficiency in MS Office solutions including MS Word, MS Excel, MS Access, and MSProject
Critical-thinking and analytical skills
Proven technical translation ability
Self starter with anaptitude to prioritize and manage time effectively
Willing to develop others equally as much as self
Ability to consider the ICARE principles when you approach your work

Dynamics Implementation Consultant Resume Examples & Samples

Designing and configuring accounting systems
3-5 years experience with Dynamics SL, Intacct, or other financial accounting system implementations
Demonstrated experiences with 5-8 Dynamics SL implementations
Dynamics SL Project accounting experience
Bachelor’s or master’s degree in Accounting or Accounting Information Systems

Implementation Consultant Resume Examples & Samples

Complete implementation for a data management product that acts as a central hub for all transaction, prices, securities and counterparty and issuer risk data
Mostly work on-site with the client to understand their data requirements and provide embedded support - projects typically last 3-6 month
The person would be required to gain detailed knowledge of the product as well as an understanding of the market and associated technologies
Provide consultancy to clients for business improvements, ensuring that they get the most out of the product, given them a competitive edge within the market
Lead the projects and supervise and train less experienced consultants
Constantly review system functions, looking for possible improvements and providing input into the product research and design function as well as strategic developments
Provide clients training and advice on operational issues
Support pre-sales activity, demonstrating functionality to clients
Proven track-record with software implementation within the financial services industry
Strong project management experience, as well as technical expertise including database practices
Experience leading projects and supervising junior team members
Strong data management experience, in particular with regards to financial information

Implementation Consultant Resume Examples & Samples

Quality of Configuration
Effectiveness of team work and overall communication
Adherence to project plan and completion of tasks on time
Customer satisfaction on completion of project
Experience of all stages of the Software Development Lifecycle
Knowledge of developing
1 -3 years of experience in a contact center environment
Understanding Business processes (contact handling)

100

Implementation Consultant Resume Examples & Samples

Formación en sistemas
Conocimiento de la industria turística/hotelera preferentemente
Amplia disponibilidad para viajar
Ingles intermedio

101

Implementation Consultant Resume Examples & Samples

Manage overall implementation -- activities include, but are not limited to
Scheduling and conducting project calls
Configuration call: review timelines and key milestones, understanding and analyzing client business requirements, provide consultative advice on how to optimally set up the Expense service via the Setup Wizard, provide access to the Deployment Toolkit, and facilitate processing of appropriate system setup forms and address client questions
Workflow call: review submission, approval and accounting processes and Processor and Payment Manager tools
Administrative call: review Company Card Administrator and Concur Reporting tools, provide Reporting and Support registration assistance
Miscellaneous project calls as required
Manage third-party and Concur integrations (e.g. – credit cards, direct reimbursement to employees, direct payments to vendors)
Train clients and prepare for deployment of service to employees – all within defined timeframe of completion
Deliver training/knowledge to clients around imports and extracts in/out of Concur’s services. If applicable, collaborate with assigned Concur technical consultant to ensure set-up of FTP/PGP for clients and deliver training on imports/extracts
Successfully manage multiple, simultaneous implementations by continually motivating clients, ensuring project timelines are met and client and/or partner issues are addressed while adhering to Concurs Standard Operating Procedures (SOPs)
Proactively provide status updates to client team, including Executive Sponsors, to ensure successful and timely implementation
Meet or Exceed requirements for deployment productivity and quality metrics
Communicate client status to Implementation Services Manager, consistently and regularly
Manage credit card feed/activation/migration process
Transition client to Support
Detail all implementation activities in internal tracking tools in a timely manner
Accurately track project time allocation on a daily basis
Escalate issues to designated team contacts and/or cross-functional teams in a timely manner to ensure implementation issues are addressed early
Quickly ramp-up on new releases and product functionality to ensure successful implementation of these features for clients
Collaborate with other members of the implementation team to develop and deliver web-based training/presentations covering a range of service topics
Contribute to special projects as needed to ensure successful service deployments, improved internal processes/methodologies and on-going retention/satisfaction of client base
Previous experience in a role directly interacting with clients, preferably related to implementation or project management
Prior experience implementing, administering, or supporting Concur Expense is a strong plus and would be considered in lieu of client-facing experience
Proven ability to foster internal/external relationships, overcome objections and motivate clients
Strong problem-solving, communication and client management skills
Proven ability to comfortably discuss accounting and financial concepts with varying levels of positions within the clients organization
Ability to pass a background check
English fluency required
Demonstrated ability to learn new concepts quickly and work hands-on in a team environment
Excellent organization, planning and project management capabilities
Accounting industry background a plus
Solid industry related knowledge preferred
Knowledge of general finance and accounting principles
Familiarity with financial, HR and payroll systems
Must possess effective presentation skills
Ability to confidently use knowledge and experience while consulting with clients on the best ways to meet their needs
Strong problem-solving/trouble-shooting skills - ability to critically analyze issues and develop creative solutions. Proven ability to engage and interact with internal teams to resolve client issues
Ability to multi-task and prioritize workload
Strong working knowledge of software and technology – specifically around web technology, financial system integration and Excel a strong plus

102

Implementation Consultant Resume Examples & Samples

Demonstrate the ability to structure presentations successfully based on the audience and circumstances
Demonstrate depth of knowledge across a broad range of OneSite and Resident Services products
Demonstrate the ability to explain advanced concepts and technical complexities effectively
Coordinate resolution for quality concerns detected during post migration to ensure successful implementation
Partner with product, implementation and consulting teams on group initiatives, projects and learning delivery
Partner with product support on product adoption improvement opportunities for newly implemented customers
Assist Technical Writing and On-Demand Learning team with creating learning content and materials
Multi-Family Housing experience is required
Minimum of two years prior software training, consulting or support experience required
Proven ability to deliver exceptional presentations to large and small audiences in person or on webinar
Working knowledge of other property management system solutions a plus
Possess emotional intelligence and maturity
Ability to self-manage and work multiple priorities simultaneously
Strong attention to detail with persistent and reliable follow through
Ability to work outside normal business hours depending upon workload and travel requirements
Minimal travel may be required; less than 20%
Familiarity with RealPage products, SharePoint and SalesForce.com a plus

103

Implementation Consultant Resume Examples & Samples

Assists with the parallel run phase to ensure target dates are met
Investigates variances found between client and ADP payslips and Year to Date reports
Make corrections to system set up
Liaise with client whilst investigating variances
Obtains formal client sign off for the parallel run phase
Compiles Audit Checks
Updates the procedures document for Managed Service clients
Liaises with Business Support teams
Experience of working within payroll
Knowledge of HR legislation would be an advantage
Service oriented aptitude with good written and verbal communication skills

104

Implementation Consultant Resume Examples & Samples

Account management of multiple customer software onboardings which includes: owning the customer relationship to achieve implementation milestones, ensuring a quick turnaround time from POS to product adoption, and serving as an escalation point for the data migration team
Serve as an escalation point for Junior Implementation Consultants and Implementation Analysts
Handle the team’s advanced onboarding accounts for strategic customers and enterprise accounts
Advise client with best business practices as the SME for software setup, configuration, and usage
Proactive client engagement throughout the entire onboarding process to advocate customer needs, communicate the other departments, and own escalations
Mentor, train, and assist in the development of Junior Implementation Consultants and Implementation Analysts
Manage the backlog of orders and report on progress of MTTI and other key performance indicators
Advocate for customer’s unique business needs cross-departmentally
Contribute to the prioritization of Implementations initiatives and tool enhancements
Maintain accurate records of data received and full documentation of customer communication for each implementation service
3+ year experience in account management ideally with prior experience in SaaS
Property Management Accounting Experience strongly preferred
Strong team player but still a self-starter
A results oriented mind-set, which thrives in a multi-tasking environment and can adjust priorities on-the-fly
1+ year experience with core MS Office tools including Microsoft Excel, Word, and PowerPoint
1+ year experience with Salesforce.com or similar CRM system preferred
Impeccable written, verbal and interpersonal skills
Persuasive, encouraging, motivating, and friendly personality
Demonstrated ability to lead, react and respond to challenges calmly, and take initiative
Ability to work after regular business hours as needed to guarantee deliverables are met
College degree highly preferred

105

Technical Implementation Consultant Resume Examples & Samples

Take direction from PSG Associate Director
Travel to client sites to install Accuity solutions, provide support as needed
Work with customers and Accuity’s PSG team in creating solution proposals and project plans
Work in a fast-paced dynamic environment
Occasionally, work on software development components for Accuity’s integrated solutions
Create documentation for the solutions provided as needed
Communicate with functional area managers, project sponsors, and/or consultants regarding status of specific projects
Travel varies depending onsite support and development for customers and can be relatively high at times. However, it is customer driven
Travel may include international locations in Europe, Middle East and Asia
Communicate effectively, tactfully, and appropriately with clients, and all levels of Accuity professional staff
Maintain a professional demeanour at all times
Excellent writing skills and superior oral delivery
Strong software development skills and ability to work with minimal guidance and complete tasks in a fast-paced environment
Experience in Java, Object Oriented Technology, C/C++ or .NET/C# a plus
Experience in full-cycle software development including design decisions and product ownership required
Knowledge of Operating Systems including Linux/UNIX required, scripting skills preferred (batch, shell)
Exposure to relational database systems, scripting and administration preferred
Has demonstrated understanding of Services Oriented Architectures and how it relates to business requirements
Excellent engineering discipline, data modelling and analytical skills
Experience in enterprise standard application frameworks such as Spring Framework and JMS a valuable plus
Knowledge of networking, web servers, application servers and enterprise systems is preferred
Demonstrated troubleshooting and support skills for any range of software products highly desired
Highly motivated self-starter
Experience working within the financial services sector desired

106

Implementation Consultant Resume Examples & Samples

Responsible for the implementation of complex SaaS solutions in support of Population Health Management customers
Continually develop skills in areas of database competencies, programming languages relevant to analytics and data migrations, and implementation methodologies
In support of management direction, participate where appropriate in associations driving adoption of technologies in support of population health management
Partner with internal operational excellence to evaluate delivery processes and improve cycle time and quality via new best practices, lean six methodologies, etcetera
Act as subject matter expert for project team and customers as needed
Develop positive relationships with customer project members, internal managers, and external partners, in the delivery of Digital Services solutions/projects
Have experience/expertise in the areas of

107

Implementation Consultant Resume Examples & Samples

Understand customer business needs and challenges, Quote-to-Cash processes and become an expert in Salesforce Quote-to-Cash
Apply design thinking and build configurations to meet the needs of the customers
Work with the customer to help convert legacy data into Salesforce Quote-to-Cash instance and roll the implementation into the production environment
4-year Bachelor degree required in Computer Science, Engineering or Math
Functional and technical experience with SaaS technology
Functional and technical experience with salesforce.com
SFDC Certified Administrator (ADM-201 & ADM-211)

108

Implementation Consultant Resume Examples & Samples

Provide implementation and training services for software clients. Responsibilities include
Expert level in MS Excel (4+ years)
4+ years general accounting and financial reporting experience, preferably in a banking environment
2+ years accounts payable and/or procurement experience, preferably in a banking environment
2+ years fixed assets experience, preferably in a banking environment
4+ years banking experience preferred
Thorough understanding of how financial services organizations manage financial processes and the monthly reporting process
1 or more year’s project management experience preferred
The ability and willingness to travel domestically approximately 60% is required. Travel usually occurs during the work-week. Most work is performed at the client site, via WebEx or classroom training session in the Atlanta or Phoenix offices
Excellent ability to effectively communicate and interact with client staff and management is required
Excellent organizational and time management skills required in order meet project deadlines
Proven ability to work independently, follow procedures and produce quality work

109

Senior Implementation Consultant Resume Examples & Samples

Offer assistance to customers regarding product set up, expectations for product functionality and performance, etc., when new variables are introduced
Provide oversight to assigned project resources, delegate work assignments, monitor progress, develop and administer project schedules, define project deliverables, and produce status reports
Interact effectively with customer sponsor
Recognize and notify management of potential add-on business opportunities and/or solutions
Mentor and provide guidance to less experienced team members

110

Implementation Consultant Resume Examples & Samples

Responsible for leading installation and training of the Hotel Systems and associated interfaces
Responsible for working in a consultative manner with the customer and implementation teams to ensure the success of each assigned project (projects must deliver the expected benefits and achieve the required objectives)
Work closely with Implementation Managers for developing project plans, detailed project schedules, identification of risks, contingency plans and maintain close communication with Implementation Managers and customers for project timeline, status, etc
Responsible for identifying and scheduling project deliverables, milestones, and required tasks
Responsible to provide regular project status and reports
Responsible for defining and maintaining the scope and objectives of projects in conjunction with customers and the Operations team
Responsible for coordinating activities with the customer and Implementation team to ensure projects progress on schedule
Superior English language communication skills, written and verbal
Professional presentation skills, including ability to tailor content to audience requirements
Strong interpersonal skills with the ability to earn respect from both employees and customers
Superior communication skills, written and verbal (Must be fluent in English, second language an advantage)
Ability and credibility to work independently and in a team environment
Ability to create solid and fruitful relationships with customers and colleagues
Ability to work under stress and to deadlines
Ability to manage and prioritize time effectively

111

Implementation Consultant Resume Examples & Samples

Upon completion of the sale, takes complete ownership and accountability of the project. Also responsible for management of all activities pertaining to the successful installation and implementation of the project
Responsible for coordinating and communicating project objects with the client
Ensuring constant communication with the client in regards to project timeline, milestones and meeting project objectives
Conducts workflow and functionality gap analysis
Analyzes data in order to create mappings to be used in data conversion
Responsible for creating data maps, validating converting data and identifying and solving complex conversion issues
Responsible for creating data conversion scripts and converting data from source files. Responsible as well for the creation of post conversion scripts
Responsible for coordinating all training and configuration with the client
Responsible for the complete installation of software (when applicable)
After completion of software installation, coordinates the transition to the support Department for on-going assistance
Review project status and modify the plans and schedules as needed
Bachelor’s Degree and 5+ years professional experience with software implementation. Knowledge of Intellectual Property, Trademarks, or Patents is a PLUS
Expertise of Oracle (PL/SQL), working knowledge of MSExcel, MS Project, MSWord and PowerPoint software, general knowledge of .Net, and various programming design software

112

Implementation Consultant Resume Examples & Samples

Good business knowledge of the investment management industry
Relevant work experience (consulting, asset management or financial software)
A positive client, team and solution oriented attitude
Strong IT/technical skills (MS Windows, MS SQL, MS IIS, integration tools, reporting tools, scheduling, networks and databases)
Strong problem solving & trouble shooting skills
Understanding & strong experience of financial instruments (stocks, bonds, funds, derivatives)
Good communication skills in Scandinavian and English

113

Implementation Consultant Resume Examples & Samples

Operating our proprietary internet-based performance reporting application
Efficiently manage 12-15 client design projects at once
Communicating with clients in a proactive, consultative & professional manner
Design and Deliver training to clients on performance reporting along with our product and service
Ability to decipher, process and follow through on client requests
Act as a liaison between clients and internal Black Diamond departments
Bachelor’s Degree from accredited institution
Finance/Accounting experience preferred
Solution-oriented and analytical mindset
Advanced Microsoft Excel Skills
WebEx or other online meeting tools preferred
Comfort using conference lines to hold phone-based client meetings

114

Implementation Consultant Resume Examples & Samples

Schedule and conduct client project calls
Configuration call: review timelines and key milestones, provide consultative advice on how to set up the Expense service via the Setup Wizard, provide access to the Deployment Toolkit, facilitate processing of appropriate system setup forms and address client questions
Successfully manage multiple, simultaneous implementations by continually motivating clients, ensuring project timelines are met and client and/or partner issues are addressed while adhering to Concur’s Standard Operating Procedures (SOPs)
Manage credit card feed activation/migration process
Meet or exceed expectations for Forecasting, Days to Implement, Days to Transition, Units Deployed and Net Promoter/Implementation Satisfaction Scores

115

Implementation Consultant Resume Examples & Samples

Train clients on the use of software solutions and business practices
Configure modules of the client's licensed ONESOURCE products and tools
Document client system enhancement requests and report such request to product management
Cross train on additional products and tools within the ONESOURCE suite
Be capable of working in a virtual office environment anywhere in the US
Work directly with clients to gather appropriate data for implementation
Analyze client workpapers and manipulate data for transfer into ONESOURCE Tax Provision software
Reconcile results from software to client workpapers
Four-year college degree in Accounting or Business Administration. Tax preferred
At least five years of experience working in a corporate tax department or in a CPA firm working with corporate tax departments
Project management and analytical skills
Excellent organizational and communication skills with strict attention to detail
Understanding of general business and tax department processes
High proficiency with Microsoft Office applications, with strong background in Excel and data manipulation
Prior knowledge of the ONESOURCE suite (Tax Provision, Income Tax, Workflow Manager) and related tools preferred

116

Bim Implementation Consultant Resume Examples & Samples

Own a part or Whole of the BIM Solution Portfolio corresponding to your area of expertise
Degree in Engineering or Architecture and recognized industry experience
Broad understanding and an expert user of our Autodesk technology i.e. Revit, Navisworks in the Built environment,
Experience in business process improvement principles, and implementing change in complex organisations
Fluency oral and written in English, candidates

117

Implementation Consultant Resume Examples & Samples

Undergraduate and/or Master’s degree required
Ability to identify opportunities for growth and subsequently take a leadership role in exploring new ideas
Proven experience in applying well-developed problem solving skills (quantitative, conceptual, analytical)
Comfortable with significant client interaction and interest in building relationships
Strong interest in and passion for coaching or mentoring others

118

Implementation Consultant Resume Examples & Samples

Professional experience in, e.g., operations/line management, continuous improvement, change management, supply chain management, procurement, or lean services
Superior analytical skills, with the ability to translate analysis into recommendations
Ability to work collaboratively in a team environment
Mobile and excited to take on longer international assignments

119

Implementation Consultant Resume Examples & Samples

Outstanding records of academic and managerial or professional achievement
Previous professional experience in Operations Management, e.g., lean manufacturing
Project experience in the implementation of business strategies in Operations
Skills to communicate complex ideas effectively, both written and verbally, in the language of the country where you will work, as well as in English

120

Implementation Consultant Resume Examples & Samples

Bachelor’s degree (advanced degree preferred) in Operations Management
Previous project experience in the implementation of business strategies in the Operations area
Skills to communicate complex ideas effectively in English and local language
Willingness to travel if required

121

Implementation Consultant Resume Examples & Samples

Previous Experience, including line management experience, in the automotive and assembly industry (e.g., knowledge of the full value chain, including manufacturing, purchasing/supply management, lean, etc.)
Previous Experience e.g. with the tools and levers for quality management, value chain optimization, target setting, and process flow optimization
Large-scale project/program management experience with a proven record of impact (understanding of the principles of change management and performance metrics and dialogues)

122

Implementation Consultant Resume Examples & Samples

Undergraduate and/or Master’s degree in business, engineering, operations or healthcare-related disciplines
3+ years of work experience in the healthcare field; clinical operations, supply chain, service operations, and/or IT experience preferred
Strong interest and passion for coaching or mentoring clients

123

Implementation Consultant Resume Examples & Samples

Bachelor’s degree or above required (advanced degree preferred)
5+ years of post-graduate work experience, including experiences in rolling out and managing large-scale implementation projects
Professional experience in operations/line management, continuous improvement, change management, supply chain management, procurement, or lean services preferred
Ability to communicate complex ideas effectively, both verbally and in writing, in English and Japanese (JLPT N1 level or equivalent for non-native Japanese speakers)
Highly skilled problem solving abilities (quantitative, conceptual, analytical)
Comfort with extensive travel (4-5 days a week)

124

Implementation Consultant Resume Examples & Samples

Evidence of a distinctive career trajectory and/or academic record of achievement
5-10 years’ experience in either sales operations or frontline sales team management roles, specifically customer experience, pricing and sales
A strong understanding of current marketing and sales trends, the impact on business strategies, and the implications in creating and sustaining solutions within an organization
Proven ability leading change transformations and/or operations projects for the sales and/or marketing functions
Solid understanding of the principles of change management, performance metrics and dialogs
Exposure in either Digital Marketing, E-consumer, E-marketing, Customer Loyalty and Customer Relationship Management, Brand Management, Product Management, Sales and Channel Management (call centre and B2B sales), Marketing Spend Effectiveness or Marketing ROI and Branding

125

Implementation Consultant Resume Examples & Samples

Undergraduate degree in Engineering and excellent academic record required
Advanced degree or MBA in mining, metallurgy, materials engineering and geology from a premier institution is strongly preferred
5+ years work experience with a distinctive record of achievement and impact
Professional focus in at least one of the following areas: mine planning, mine operations management, performance improvement, and/or corporate management/support functions experience at a major mining company
In-depth knowledge of continuous improvement programs, i.e., Lean/Six Sigma is desirable
Field-based experience working on projects in the Mining & Metals industry
Flexibility to travel regionally or globally up to 80% depending on client and base location

126

Implementation Consultant Resume Examples & Samples

Undergraduate degree in engineering and/or an advanced degree (master’s, MBA, PhD) from a premier institution, especially in energy policy, geology, engineering, and related disciplines (preferred)
7 – 12 years of professional industry and line management experience in the Oil & Gas industry
Large-scale project/program management experience with a proven track record of impact generation
Operations expertise - downstream or upstream - Procurement, Capex etc
Led operational excellence programs and change programs

127

Implementation Consultant Resume Examples & Samples

Undergraduate and/or Masters degree in business, engineering, operations or related disciplines preferred
3+ years of post-graduate work experience, including 1+ year of design/execution of lean and/or six-sigma operational improvement projects
Comfortable with heavy client contact and building a relationships with clients
Comfort with extensive travel away from home city (up to 5 days/week)

128

Implementation Consultant Resume Examples & Samples

5-15 years of global purchasing experience for a large organization
A strong history of leading sustainable high-impact strategic sourcing approaches
Exemplary experience designing end-to-end procurement strategies
Demonstrated track record of assessing and driving transformational improvements with deep expertise in developing, coaching and mentoring leaders at all levels
Industry expertise in basic materials, chemicals, financial services, healthcare, high-tech, oil & gas, Telecommunications, construction or pharmaceuticals is desired
A blend of industry and consulting experience is ideal

129

Senior Implementation Consultant Resume Examples & Samples

5-10 years of experience in a health care environment
Graduate degree in healthcare/medical related discipline (e.g., M.D., R.N.)
Strong people skills and ability to engage all levels of the organization (especially frontline)
Willingness to “roll up sleeves’” and work at all levels of a client organization
Understanding of the principles of change management and performance metrics and dialogs

130

Senior Implementation Consultant Resume Examples & Samples

BA/BS in Engineering (advanced degree preferred)
5-10 years’ hands-on experience in a high performance manufacturing environment is required, where your role directly lead to demonstrable performance improvement
Current knowledge in process redesign, utilizing Lean transformation tools and techniques rooted in the Toyota Production System
Superior problem solving and analytical skills

131

Senior Implementation Consultant Resume Examples & Samples

Experience in consumer, retail, e-tailer, automotive industry an advantage
5-15 years of work experience in supply chain management, logistics, planning, warehouse experience is highly preferred
Extensive experience rolling out implementations on a large scale and project management
Interest in network design, sales and operations planning, inventory, or physical flow management

132

Senior Implementation Consultant Resume Examples & Samples

5-15 years of work experience in supply chain management, logistics, planning and warehouse management
Experience in consumer, retail, e-tailer, automotive industry an advantage (but not essential)
Extensive project management and large scale implementation roll out experience
Experience in managing key transformation factors (performance management systems, mindsets and behaviours)
Willingness to “roll up your sleeves’” and work at all levels of a client organization
MBA or other graduate level degree preferred, but not required
Comfort with extensive travel in Australia (4-5 days a week)

133

Implementation Consultant Resume Examples & Samples

Be able to demonstrate a high level of presentation, communication and listening skills at all levels
Self-motivated and able to use own initiative
Good understanding of computer systems and process
Flexible and adaptable in your approach
Continually assess and react to the needs of customers
You must be able to prioritise work effectively
Must be self-motivated with the desire to add value to processes with a drive for constant improvement
Educated to a GCSE level as a minimum; including 5 at Grade C or above including Mathematics and English
Experience within a dealership within a Showroom/Sales is an advantage
Good knowledge of the automotive industry

134

Implementation Consultant Resume Examples & Samples

Experience within the AfterSales division of a dealership is a must
Good knowledge of the Automotive Industry is required for the role
Willingness to drive to various customer sites within the UK– this role requires you to be flexible and location can change depending on the customer. This is a field based role
Experience working with ERP solutions/Data Management Systems is an advantage
Strong presentation and training skills is an advantage

135

Implementation Consultant Resume Examples & Samples

In-depth knowledge of MHHE digital products and computer operating systems in order to demonstrate product; troubleshoot technical issues and respond to complex questions from customer
One Plus years of experience implementing digital technology in an academic setting; higher education experience preferred
Higher education experience preferred

136

Implementation Consultant Resume Examples & Samples

Leads and supports large implementations for OptiFreight Acute customers
Acts as liaison between the implementation team and the business on behalf of new customer implementations
Responsibilities include: implementing all program facets, completing customer implementations on time, collaborating with OptiFreight sales and account management teams and ensuring customer is meeting program expectations
10 to 15% travel to customer sites for onsite assessments and implementations
Minimum 5 yrs work experience
Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
Customer service, problem solving and analytical skills required

137

Implementation Consultant Resume Examples & Samples

Perform implementations and training with a focus on large customer rollouts which require a dedicated resource that is on-site fifty percent or more of the time
Provide pro-active project plans and project management for quick and successful LeasingDesk Insurance and Screening implementations
Provide courteous, accurate and reliable customer service to LeasingDesk clients particularly in the implementation and training phases
Effectively interface between clients, sales team, and Client Success Management teams
Recognize problems and research to identify root cause. Escalate issues to Account Managers as well as identify permanent corrective action measures
Place follow up calls with clients to ensure satisfaction and uncover up selling opportunities
Perform backup functions for Account Managers as needed
Bachelor degree in Business or related field; equivalent experience may be considered (minimum of three years experience in a business or technical role.)
Requires 50-60% travel - domestic
Insurance experience a plus
Tenant screening experience a plus
Minimum of 3 years’ experience in customer service/ sales environment
Prior experience in property management highly desired
Strong computer skills with emphasis in MS Office programs (Word and Excel)
Excellent time management, issue management, and prioritization skills essential

138

Technical Implementation Consultant Resume Examples & Samples

Responsible for the complete technical implementation of software for CPA Global clients
Building custom interfaces with other software systems
Building custom, complex reports outside system reporting capabilities
Building automated functionality based on client specifications
Analyzing data in order to create mappings to be used in data conversion
Creating data maps, validating converting data and identifying and solving complex conversion issues
Creating data conversion scripts and converting data from source files
Responsible for creating post conversion scripts
Maintaining internal Oracle database and web servers
Transfer knowledge of business processes and requirements to other team members
Provide technical subject matter expertise through all phases of the project
Bachelor’s Degree in Computer Science or related field
5+ year’s professional experience with software development and implementation
Expertise in Oracle PL/SQL and Oracle Database version 11 or 12
Knowledge of TOAD and managing Oracle databases is a PLUS
Experience with Web development tools to include ASP.Net, C#, XML, XSL, and/or Visual Studio 2008
Proactive and self-sufficient
Strong time management and attention to detail

139

Implementation Consultant Resume Examples & Samples

Maintain advanced knowledge of RealPage products and dependencies for successful deployment
Educate internal and external personnel on RealPage implementation methodology
Work closely with RealPage departments to coordinate client needs, resolve issues and ensure client satisfaction
Deliver presentations to internal and external customers on implementation strategies, sequence of deployment and services that will result in client successfully deploying and adopting products
Scope implementation needs for clients through phone/in-person meetings including pricing quote for services
Partner with Contracts team to ensure appropriate products and services are listed on orders
Maintain and update Service Offerings in Schedule of Charges and OMS
Educate sales team on value and necessity of including services for new logo and expansion customers
Collaborate with Professional Services Leadership on service enhancements and pricing strategies
Partner with Sales to evaluate unique requests relative to strategic deals
Determine level of effort and cost of service delivery to ensure custom Statement of Work fees are appropriate
Actively participate in planning, preparation and presentations at RealWorld
Create and maintain Statement of Work Templates including consolidated SOW for multiple products
Establish and build strong customer relationships that allow for open communication and trust
Demonstrate creativity, foresight and mature judgment in anticipating and solving problems
Manage difficult situations into positive interactions with internal and external customers
Manage relationships to foster open communication regarding strategy, short/long term initiatives and goals
Ensure all internal and external documentation is available and kept up to date
Minimum 3-5 years in account management, consulting services or sales required
Background in real estate, finance, accounting, or technology required
Minimum 5 years of experience in property management industry required
Advanced understanding of property management required at both corporate and property level
Advanced understanding of RealPage products and services is required
Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including upper management, clients and other departments
Ability to facilitate difficult conversations with dissatisfied clients, gain their trust, and transform their RealPage experience into a positive one
Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy
Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner
Ability to cultivate relationships throughout product and service groups within RealPage
Outstanding documentation and follow-up capabilities required
Physically able to participate in training sessions, presentations, and meetings
Advanced knowledge of Microsoft Office products including Visio, PowerPoint, and Project
Strong knowledge of SalesForce.com required
Ability to work extended hours as needed (may be required)
Ability to travel up to 25%, domestically and internationally as necessary

140

Implementation Consultant Resume Examples & Samples

Working knowledge of OpenHealth+ system
Experience of working in the Aetna client services team preferred
Health insurance industry or customer service experience preferred

141

Implementation Consultant Resume Examples & Samples

Reviews sold plan and project timeline with sales staff to identify any non-standard provisions or services
Partners with other business units (Sales, IT, etc.) to ensure that implementations are delivered consistently, timely, and accurately
May participate in sales presentations, and/or consult on plan design and administrative services; may recommend alternative plan provisions or administrative processes in place of non-standard or incompatible requests
Identifies implementation-related problems and helps resolve issues
2+ years of employee benefits experience
High School Diploma or equivalent required; Bachelor’s Degree preferred
Ability to modify and develop procedures and policies to meet reporting needs/requirements

142

Senior Implementation Consultant Resume Examples & Samples

Responsible for deploying Genesys applications in customer environments
Responsible for establishing Single & Multi-site technical architecture, customer discovery sessions, integrating multiple dissimilar environments, and implementing new leading edge technology
Maintain accurate records for customer installations including Architecture, Configuration, deployment templates, etc. and archive throughout the project
Testing and problem analysis. Troubleshoot complex applications and integrations
Perform knowledge transfer of the delivered solutions throughout the engagement as necessary
Ability to consult with new customer prospects in the sales process to provide technical direction for upcoming complex engagements
Participate in the creation of Knowledge Base articles, Employee Engagement best practices, solutions and other related collateral Provide timely progress reports on the project deliverables to the appropriate Project Managers and senior members of technical staff
Consultants may be required to provide input to courseware on various Genesys products, and/or 3rd party applications, and provide training/mentoring to other Genesys consultants as needed

143

Implementation Consultant Resume Examples & Samples

Organizes ideas for logical presentation and understanding
Takes responsibility for obtaining and sharing needed information
Open, approachable, and a willing source for advice
Proactively takes ownership of problems and identifies opportunities to solve problems
Able to break a problem apart into smaller pieces to enhance understanding
Willing and able to question self and others
Develops and implements clear action plans for solution design and testing
Willing to make difficult decisions and accepts responsibility for all implications
Establishes milestones and checkpoints to ensure efficient, successful results
Makes specific commitments based on requirements and resources and follows through on them
Demonstrates independence, and the ability to apply own interpretation to produce results
2-5 years of relevant experience
LI-MD1

144

Efront Implementation Consultant Resume Examples & Samples

Liaise with business users both in Australia and overseas to elicit, document and validate business requirements
Devise solutions that will fulfill business requirements
System configuration and report development
Produce appropriate project artifacts including use cases, functional / non-functional requirements specification, implementation plan and technical specifications
End-to-end project delivery support, including conducting walk-throughs, user testing support, assisting with roll-out activities and providing 3rd line support post go-live

145

Implementation Consultant Resume Examples & Samples

Perform implementations and training with a focus on customer rollouts which require a dedicated resource
Provide pro-active project plans and project management for quick and successful LeasingDesk Screening implementations
Effectively interface between clients, sales team, Account Management and Engagement Management teams
Bachelor degree in Business or related field; equivalent experience may be considered (minimum of three years’ experience in a business or technical role.)
Requires 30% travel
Tenant Screening experience a plus
Renters Insurance experience a plus

146

Implementation Consultant Resume Examples & Samples

Facilitate internal Kick-Off meeting/review with RealPage sales team to gain a clear understanding of what products and services were sold to the customer
Initiate and lead Kick-Off meetings for PMC and site managers to communicate the project scope, implementation schedule and relevant information
Develop and communicate a detailed project plan that includes all tasks necessary to complete the implementation process and obtain customer sign-off
Clearly communicate expectations, deliverables and next steps both internally and to the customer
Establish success criteria and obtain customer sign-off
Coordinate the collection of all client data and content to ensure that client deliverables are received in accordance with the project plan
Ensure the successful configuration and set-up of all products per the order
Build and maintain relationships with key representatives from other RealPage product groups to ensure successful implementation of products
Responsible for Quality Assurance activities necessary to validate the accuracy of product implementations as agreed upon with the customer
Facilitate User Acceptance Testing and sign-off activities as needed
Manage client expectations and success criteria factors necessary to complete quality projects
Coordinate and facilitate project closure tasks, including in a hand-off to the Account Management team
Perform project management activities including, but not limited to, weekly internal status meetings, regularly scheduled customer status meetings and project reporting activities
Perform other Implementation Consultant duties as requested
Minimum 3 years of experience in a project management or (or related) role
Current licensure as a Property & Casualty Insurance agent or relevant experience in the insurance industry
Ability to successfully prioritize and manage time effectively so that deadlines can be met
Strong organizational skills; must be able to handle multiple tasks simultaneously; detail oriented
Experience with MS Office computer applications, specifically MS Word, MS Excel and MS Project
Highly motivated, self-starter

147

Implementation Consultant Resume Examples & Samples

Engage with customers to understand business requirements and identify product, and product setup requirements to achieve the agreed aims
Guide & advise the customer in terms of best practice operational processes and systems usage practices to achieve best ROI for the selected product set
Establish (working with others) the base software installation pack and configure the system to operate as expected 4.Perform system integration testing to ensure the solution delivers what's expected by the client
Verify with the client through User Acceptance Testing that the system is configured to operate as expected
Train the users prior to go live date in the operation of the products
Provide on-site support to end users to guide, advise and verify that users are able to undertake the role using the products
Provide adhoc follow consultancy services to deliver ongoing advice and guidance to clients making minor system changes as required to tune the products for the client
Based on business experience and knowledge, make best practice recommendations to the CDK configurations and/or client business processes to maximize client utilization and business results
Propose additional CDK software and business solutions to the client based on solid knowledge of the client's processes and business requirements
Excellent communication skills, German and French, both written and verbal
Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams
Strong PC technical knowledge, including MS Office, MS Excel

148

Implementation Consultant Resume Examples & Samples

60% Leads the implementation planning for a facility. Supports business owner and/or corporate customer strategy planning. Responsible for creation of a repeatable implementation plan and process based on the implementation pilot
20% Creates and manages business relationships with facilities, internal business stakeholders, internal IT&S relationships, and implementation-related vendors, as well as the HTI business partners. Primary client is the facility
10% Integrates other product implementations into timeline. Integrates the goals of all customers into implementation plans. Identifies future project goals and integrates into implementation plans. Identifies cross-project needs
5% Coordinates the execution of active projects and issue resolution across HCA, IT&S, HTI, vendors, and all HTI business partners (as applicable)
5% Trains and mentors other HTI team members and customers in products, processes, procedures, and relationships
3+ years
1-3 years of management work experience
Other preferred/required experience
Operational experience with SMART or similar Materials Management system such as Lawson, McKesson or PeopleSoft is required
Hospital Materials Mgt. and/or OR Supply Management experience preferred
Point of Use (POU) application experience preferred: OptiFlex, SupplyScan, BCX, Lawson, etc…
Process improvement experience as a consultant, vendor, or service provider is preferred
Successful record of multi-site, multi-product implementations in IT arena is preferred Management Work Experience
Familiar with use of Microsoft Office products
Experience that includes team leadership
Demonstrated experience creating and leading communications with senior leaders, business partners, and vendors to ensure collaboration, efficiency and service excellence

149

Implementation Consultant Resume Examples & Samples

Implement software packages for customers in the death care industry in accordance with customer requirements, project deadlines and revenue targets with guidance
Facilitate expectations of internal and external customers, project managers, and management with minimal guidance
Analyze customer data and software requirements to address and remediate issues identified with guidance
Document all customer interactions including telephone calls and emails related to implementation projects, support calls, etc. Route information to the appropriate resource and/or respond to inquiries with appropriate remediation and professionalism with guidance
Manage multiple priorities, customer meetings, follow-up with customers, and internal/external support requests while maintaining a high level of service and customer centric manner with guidance
Deliver formal and information training and training materials to internal and external customers with guidance
Basic Microsoft Office (Word, Excel, PowerPoint)
Basic knowledge of accounting principles
Strong Communication skills (written and oral), Organization, and Interpersonal Skills
At Batesville, we strive to build a diverse work force through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/Affirmative Action Employer of minorities/females/disabled/veterans

150

E-health Implementation Consultant Resume Examples & Samples

3-5 years related work experience in network management or customer service, working with Providers/Vendors
Familiarity with electronic vendors, EDI (healthcare industry), and cost benefit structure of electronic connectivity
Detailed understanding of Aetna e-connected partners including products and services Knowledgeable of HIPAA, privacy and transaction guidelines

151

Implementation Consultant Resume Examples & Samples

Develop strong and trusted relationships with customers throughout the implementation project lifecycle
Foster a seamless transition from initial sale through successful delivery by establishing relationships with customers during the pre-sales cycle and with cross-functional teams post sale
Partner with customers to identify key business goals and objectives to align products and services with the customer’s desired outcomes
Set clear project expectations and achievable timeline goals required to execute the technical and business objectives based on the scope of the implementation and supporting adoption, rollout and governance strategies and education plans
Define and communicate project risks to customer stakeholders through resolution
Manage all activities around client implementations including: partner liaison, leading scoping sessions, documenting requirements, creating project plans, assigning launch and training resources, managing customer and internal stakeholder expectations, and maintaining a high customer satisfaction rating of 90% or more
Develop a deep understanding and best practices to support vertical and general industry trends with a focus on how social media drives business value and ROI

152

Implementation Consultant Resume Examples & Samples

Implementation of solution components being mindful of technical and healthcare best practices
Act as the technical 'bridge' between the client and the solution technology
Translate business workflow to a technical design
Produce high quality documentation for different target audiences to inform design, implementation & use of our Health solutions
Responsible for project quality assurance and governance
Advisor to stakeholders at all levels

153

Implementation Consultant Resume Examples & Samples

Performs system and data analysis as part of product implementations
Performs product configuration based on customer requirements
Provides online and/or on-site product training for customers
Reviews and contributes to training materials, implementation tools and documents used internally and by customers
Coordinates implementation activities extensively with other teams including Cloud Services, Support, Sales and Product Management
Performs and documents implementation tasks using defined procedures and systems
Contributes to the development and improvement of standard procedures
Bachelors’ degree or higher in related field or equivalent combination of education and experience
Minimum of 3 years of relevant experience in library technology or related field
Minimum of 3 years of customer service experience in a library or other business/technical environment
Excellent analytical, technical and troubleshooting skills
Familiarity with metadata standards and experience working with MARC, Dublin Core and/or other metadata standards used in the library and information markets
Demonstrated ability to manage several complex tasks concurrently and meet deadlines
Strong interpersonal skills, with ability to professionally interact with a diverse blend of personalities to reach resolution and maintain strong relationships
Proven capability to successfully train others on products
Capacity to learn new information quickly and keep up with rapidly changing products and processes
Master’s degree in library/information science or other technical field
Working knowledge of library workflows and standards
Experience working with Ex Libris products
Experience with cloud-based or SaaS products

154

Implementation Consultant Resume Examples & Samples

Manages the timeline and resources to deliver against project plans and Statement of Work (SOWs) for new customer integrations/implementations
Perform Ex Libris product configuration, based on customer’s requirements
Analyze and troubleshoot customer issues and requests, provide first line support to customers
Interpret and understand customer requirements and workflows and translate into Ex Libris solutions
Provide product training to customers, via Web-based or on-site training
Coordinate extensively with other Ex Libris teams including Cloud Services, Installation, Support, Sales and Product Management
Use defined procedures and systems to manage and document implementation tasks
Ensures customer success, by providing both reactive support and pro-active services to enable the customer to successfully implement and deploy product solutions
Mitigates technical dependencies and roadblocks to ensure a successful implementation and deployment
Serves as first point of escalation for customer concerns relating to technical issues and provides technical oversight and leadership for resolution
Provides customers with technical product advice during requirements definition and product discussions by working in partnership with remote development team
Supports Sales teams in pre-sales demonstrations and technical discussions
Maintains a high level of awareness and ability to demonstrate all aspects of the campusM solution
Bachelor of Science degree or higher in related field, such as Computer Science, plus at least 2 years’ related experience, or equivalent combination of education and experience
Experience with Project Management tools and methodologies
Customer service experience in a business/technical setting is desirable

155

Implementation Consultant Resume Examples & Samples

Work with extremely high profile testing customers
Consult with customers regarding the testing projects based on the Business Value of the program
Configure internal setup and manage any fixes and/or changes
Ensure projects are
Bachelor’s degree or equivalent of education and experience
3+ years of customer service experience
Excellent verbal and written communication skills, including the ability to consult and professionally represent the company to customers and other external parties
Proven analytical, problem solving and troubleshooting skills
Prior technical, consultative, or project management work experience a plus
Strong understanding of SPS data center and the data flow within it
Continued high performance in quality, customers’ satisfaction and productivity
Demonstrated ability to set priorities in a demanding, fast-paced environment

156

Implementation Consultant Resume Examples & Samples

Consult with customers based on the business requirements of their partner and Omnichannel strategy
Configure complex internal set up and manage any fixes or changes as required
Manage day-to-day project tasks for implementation projects from close of sale through lifecycle of the customer
Communicate directly and between customers and their trading partner(s) throughout the implementation process
If issues are encountered, determine resolution with available resources or refer to other departments as necessary
Responsible for communicating project or issue status and resolving technical or business issues during to ensure customer satisfaction
Prioritize customer development as requested
Consult customers on mapping best practice and act as a project manager for customers utilizing system maps
Review customer data to ensure accuracy. Recommend changes to data as necessary
Train customers on product features
Handle all customer interactions from phone, email or chat in a timely manner
Consistently meet or exceed quarterly productivity, quality and customer satisfaction requirements
Provide feedback regarding process improvements
College degree or equivalent combination of education and experience
Prior technical or project management work experience
Solid understanding of the concept of e-commerce and electronic data interchange (EDI) required
Prior experience working with Web Based SAAS Services
Strong understanding of SPS’ data center and the data flow within it preferred
Familiar with SPS file integration processes and tools
Ability to complete complex implementations with minimal guidance
High performance in quality, customer satisfaction and productivity
Familiarity with RSX, XML, FEDS and other SPS data types
Ability to travel as required (less than 25%)

157

Blackline Implementation Consultant Resume Examples & Samples

Business requirements gathering and business process design
Data import and validation
System configuration and administration
User acceptance testing (UAT) and issue resolution
End user support and training
Creation of standard reconciliation templates
Implementation of multi-currency functionality
Documentation of project settings and SOX compliance processes
Dashboard and other reporting
Post implementation review
Minimum of 3 BlackLine implementations
Must be able to define best practice use of the software
Must be able to offer recommendations for improving performance gaps and system options to increase efficiencies and achieve best practice standards
Superior communication skills, both verbal and written required
Strong technical problem solving skills

158

Field Implementation Consultant Resume Examples & Samples

Lead new and existing Box customer implementations including managing the project plan and project resources
Clear communication of implementation status, issues, risks and effort
Understand customer use cases and requirements and in turn apply Box best practices for enterprises to those customer implementations
Troubleshooting customer issues during implementation
Working with Sales to scope, estimate and write Statements of Work for new projects
Degree required
Familiarity with implementing Software-as-a-Service and/or Content Management solutions
Several years’ experience working on large enterprise deployments
Extensive experience in consulting; either internally via an IT organization or externally with a consulting firm or software provider
Experience providing pre-sales support
A solid understanding of common industry standard business practices as related to Sales Force Management, Marketing, Product Management, Procurement/Purchasing, Customer/User Support, Accounting, Information Technology
Possess strong functional application expertise, expertise in business application deployment cycles, and experience translating customer business requirements into workable world class software solutions
Project management experience; excellent client management skills and the ability to work with customers to develop and manage an implementation plan
Self-motivated team player ready to embrace a fast paced, high growth environment
Familiarity with Salesforce.com, NetSuite, Yammer, Jive
Strong experience in one of the following verticals or domain: Financial Services, Healthcare, Media & Entertainment, Software Industry

159

Implementation Consultant Resume Examples & Samples

Interact with client tax and technology professionals
Assist in business and tax requirements sessions and formulate into design/solution documentation
Perform project management tasks on small to medium sized projects
Engage with other key teams within Thomson Reuters as appropriate to deliver end to end Indirect Tax solutions
Prepare and execute test scripts and test cases
Assist Project team to ensure all Indirect tax related requirements are met
Explain ONESOURCE Determination related issues/problems and solutions to tax & technical staff
Work with clients to translate their tax policy into ONESOURCE Solutions
Configure ONESOURCE Indirect Tax Determination Engine
Complete tasks with limited supervision
2-3 years of project management, professional services, software development, or consulting experience
Ability to effectively multi-task and work on multiple projects in various stages of implementation
Strong cross team/group/org collaboration skills
Ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues
Ability to achieve objectives by successfully interacting and collaborating with
Senior staff level team members in ONESOURCE Engineering, Product Management, Customer Support, and Sales
Senior staff level resources at ONESOURCE Partners (KPMG, Deloitte, Accenture, Ryan, etc.)
Multilingual
Specialized Industry knowledge

160

HCM Implementation Consultant Resume Examples & Samples

Become an expert in the Workday’s HCM product suite
Perform the following on an engagement: understand client business requirements, configure the Workday solution, demonstrate the configurations through the development of prototype systems, and assist the client in testing the Workday solution
Assist the integration consulting team in helping to configure and test integrations between Workday and benefit providers, payroll systems and other 3rd party/custom solutions
Help mentor new Principal Consultants
Ensure the client is reference able once the client is in production
Demonstrable experience implementing HCM solutions, preferably SaaS
Experience implementing Workday, SAP, Oracle, PeopleSoft, ADP or similar applications
Experience with at least 2 functional areas
HCM business process
Absence Management
Fluent French and English language
Ability to learn technology quickly through instruction and self-training
PMP certification a plus
Location: Paris, France
LI-CJ

161

HCM Implementation Consultant Resume Examples & Samples

Demonstrable experience implementing HCM, payroll or financial solutions
Payroll processing
Experience with multiple HCM, payroll and/or financial applications a plus
Languages: German & English essential; any other European language a plus
Location: Munich

162

French Payroll Implementation Consultant Resume Examples & Samples

Become an expert in the Workday Payroll product suite
1) Understand client business requirements
2) Configure the Workday solution
3) Demonstrate the configurations through the development of prototype systems
4) Assist the client in testing the Workday solution
Work with the client to help convert legacy data into Workday
Complete the work assigned to you by the Engagement Manager within the budgeted time allocated
Convert legacy data into Workday
Assist the integration consulting team in helping to configure and test integrations between Workday and benefit providers, payroll systems and other 3rd party/custom solutions
Help mentor new Payroll Consultants
Participate in update training and other events that help share one’s product skills with other consultants
Provide the Engagement Manager with status reports and keep them apprised of overall project status
Demonstrable experience implementing French Payroll solutions
Thorough understanding of French Payroll
Previous consulting experience either as an internal consultant or with a consulting/software company
Experience implementing Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian or similar applications
Fluent French and English language skills
Superior Excel Skills
Functional and technical experience a plus
Experience with multiple HCM, payroll and/or financial applications a plus
Ability to travel up to 50% of the time
Location: Paris
LI-CJ

163

Implementation Consultant Resume Examples & Samples

Become an expert in the Workday Financials product suite
Work with the client/data conversion team to help convert legacy data into Workday
Assist the integration consulting team in helping to configure and test integrations between Workday and 3rd party/custom solutions
Ensure the client is reference-able once the client is in production
CPA and/or advanced Accounting degree
Past experience working in an Accounting position
Functional and technical experience a plus
Experience with multiple financial applications a plus

164

Implementation Consultant Resume Examples & Samples

Successful implementation experience from End to End and proof of achieving set deadlines within required timeframes
Work closely with clients to ensure accurate product set up and successful ongoing processing of their product via on-site consulting services
Be a subject matter expert by keeping up to date with technology developments as they relate to the product
Development and maintenance of good working relationships with other Consulting associates to ensure co-operation and sharing of expertise
Maintaining excellent phone standards and prompt issue resolution, ensuring all relevant issues and activities are entered into management systems

165

Implementation Consultant Resume Examples & Samples

To deliver high quality consultancy relating to Thermo Fisher Informatics products
To deliver successful performance relative to defined performance metrics
To participate in pre-sales activities
Demonstrated communication skills

166

Senior Implementation Consultant Resume Examples & Samples

Providing billable professional services to Qlik Customers
Managing activities including needs analysis, data review, product demonstrations
Becoming a Mulit-QLIK Product expert in its features, benefits and application
Communicating via phone, email, face-to-face and web meetings with customers assisting and guiding them through the design, development, implementation and deployment process of QLIK applications
Driving all aspects of successful implementations from requirements and design to mentoring and delivery
Generating Kick Off meetings and document final solutions for customers and provide Knowledge transfers
Providing product feedback to Qlik Product Management
Playing an active role in the sales process providing technical support
Analyzing customer requirements and develop proposals of technical solutions
Executing POC events for new customers
Providing onsite customer mentoring and professional services; and
Providing web application development
Bachelor equivalent mandatory
Business level English mandatory
5+ years’ experience of software implementation
Multiple years of experience with Qlikview or QlikSense
Previous consulting experience preferred
Comfortable working in Agile development environments and able to drive the process
Must be self-managed, responsive, and dedicated to exceptional customer support
Ability to articulate ideas clearly with exceptional organizational, presentation, and communication skills – both verbal and written
Aptitude, interest, and self-motivation to continually learn new tools and techniques
Experience with NPrinting an asset
Strong hands-on experience with relational databases and data modeling
Experience of BI tools and/or enterprise-type (ERP, CRM) applications an asset
Experience building HTML5 based apps with complex JavaScript/AJAX interaction with web services, an asset
Source code versioning/control systems, code branching and merging practices
Background in alternative programming technologies (PHP, Ruby, Python, C# .NET, Java, etc.), an asset; and
Ability to travel up to 90% of the time
LI-PRI

167

Meditech Lab Implementation Consultant Resume Examples & Samples

MEDITECH Lab implementation experience, including: updates, upgrades, conversions, and process improvement for the Laboratory (LAB), AND/OR Microbiology (MIC), Blood Bank (BBK) and Pathology (PTH) modules in the Lab
Strong Consulting experience including, strong Project management experience required
Identify improvement opportunities or best practices and make recommendations for optimizing workflow
Maintain regular communication with client, vendor, team members and team leaders regarding project issues, risks, and needs
Classify problems as system, training, or process and recommend appropriate corrections

168

Blackline Implementation Consultant Resume Examples & Samples

Functional/Technical Blackline Project Consultant with a minimum of 3 Blackline implementations
Bachelor's Degree required
Blackline certification is a plus
Background in Accounting
Ability to define best practice use of the software
Ability to offer recommendations for improving performance gaps and system options to increase efficiencies and achieve best practice standards
Experience in using and configuring the 4 modules (Account Reconciliations, Matching, Tasks and Variance)
Excellent communication skills, both verbal and written and strong relationship and consensus building skills to work in a team environment and interface with all organizational levels

169

Mau-implementation Consultant Assoc Resume Examples & Samples

Works independently at resolving project issues and escalating when appropriate
Prepares customer for completion of an implementation. Reviews processes with client pertaining to product. Will work with the client to process pre-input reports, run interfaces and time & attendance imports. Provides hands-on training to customers with input of first live payroll. Reviews Service checklist to ensure client understands how to enter payroll items not covered during live inputs
Design and execute system integration and user acceptance tests
Exposure to basic project management principles
Proficient in Microsoft Office products
Experience with any of the following applications is an asset: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Aptitude to effectively implement an HRIS module or similar end-to-end solution

170

Mau-implementation Consultant Assoc Resume Examples & Samples

Work closely with the ICs/clients (In Canada/US) to understand the clients’ requirements for clocks implementation projects
Translate functional requirements and execute them
Configure the front end Dayforce application and syncrhonize setups with clocks based on the specifications provided. o No physical setups of clocks required
Troubleshoot in the back end as and when required so as to resolve technical issues – could be related to network etc…
Perform Unit Testing before delivering each clock
Quick analysis – must understand software configuration/setup and able to quickly analyse/validate tasks assigned
Ability to estimate level of effort and prioritize tasks
Good communication skills, both written and verbal
Ability to work well as part of a team or independently
Flexible working hours (Early, Mid and Late shifts)

171

Implementation Consultant Resume Examples & Samples

Understand the design of the interface between the clinical user and information systems, including associated research and development issues and act in a consultative capacity to deliver the right solutions to clients
Actively engage with the customer throughout the implementation process, including project kick-off, development and prioritization of project goals, project team selection, and review
Provide clients with best practice suggestions for key implementation decisions, workflow design, system set-up, preload planning, determination of go-live readiness, custom workflow training, go-live support, and post-live follow up
Coordinate implementation activities and communicate effectively with external clients as well as internal teams
Participate, as required, in NPI process and improvement of processes, implementation methodology, and product efficiency
May act as a mentor with team members on the implementation process, consulting and GE standards
Prior training experience or strong knowledge of adult learning principles
Working knowledge of GEHC products
Working knowledge of SQL and/or Oracle databases
Six Sigma quality experience (Black Belt/Green Belt certified)
Demonstrated success in working with customers, vendors, and cross-functional teams
Ability to work remotely and actively manage several customer engagements through scheduling and reporting
Knowledge of Centricity Business and ambulatory financial GECB

172

Implementation Consultant Resume Examples & Samples

Responsible for implementation of hotel POS system at customer site
Responsible in conjunction with the local product team for local quality assurance of new product and version releases
Strong management and interpersonal skills with the ability to earn respect from both internal and external customer

173

PP Ariba Implementation Consultant Resume Examples & Samples

5 -7 years functional experience with SAP Ariba; experience on P2P implementation is desirable
Bachelor’s degree in Business, Accounting or Information Systems; Advanced Degree is desirable
Travel up to 40% may be required based on client requests/commitments
Ability to lead functional design activities (requirements gathering, process mapping, and detailed design and configuration)
Proficient in Excel, Word and PowerPoint; experience in using Ariba and SAP
Strong understanding of end to end P2P processes
Well versed in process improvement methodologies and concepts
Must be able to discuss leading industry processes/practices with clients

174

Implementation Consultant Resume Examples & Samples

BS degree or equivalent
2 + years working experience with Project Management/Controls or accounting software such as Prolog, Primavera Unifier, Contract Manager, e-Builder, SAP, JD Edwards, etc
Excellent organization and communication skills
Ability to successfully manage large software implementation projects
Strong presentation, written and oral communication skills
Demonstrated ability to quickly learn new software and technologies
Strong attention to detail and quality
Knowledge of Agile project management principles is desirable although not essential
Strong initiative to solve problems and escalate issues

175

Senior Implementation Consultant Resume Examples & Samples

Minimum of 5 years applicable industry, product, and conversion/implementation experience
5 or more years in a PM role, specifically on IT projects and running multiple projects simultaneously
Must have superior client facing skills as well as the ability to successfully facilitate meetings
Strong knowledge of MS Project
AWD knowledge preferred
PMP certification or desire to certify preferred
Must possess a collaborative nature

176

Implementation Consultant Associate Resume Examples & Samples

Basic understanding of relational databases and SQL an asset
Experience with any of the following applications is an asset: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Ceridian (preferred)
Aptitude to effectively implement an HRIS module or similar end-to-end solution
Customer relationship acumen

177

Senior Implementation Consultant Resume Examples & Samples

Lead the full lifecycle of a Sprinklr project including, business analysis, functional specification, system design, platform configuration, testing, training, and defining support procedures
Serve as an integrator between business needs and the Sprinklr solution by driving client discovery to gather all necessary requirements
Provide social insights and recommendations to support clients’ business practices
Design and configure the appropriate Sprinklr solution to meet all requirements and that client expectations are fulfilled regarding platform use cases and functionality
Responsible for identification and inventory of customer process pain points and gaps in best practices
Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships
Establish a relationship built on trust with every client champion
Complete the execution of the software deployment in such a way as to anticipate future client needs or business requirements that may occur
Assist the Sales Team in supporting new business growth
Identify, design and develop practice assets, blogs, and participate and present in industry events
Perform varied and complex duties and tasks that need independent judgment, in order to implement Sprinklr products and technology to meet customer needs
Apply Sprinklr methodology, company procedures, and leading practices in all areas of work

178

Implementation Consultant Resume Examples & Samples

Analyze and troubleshoot customer issues and requests, provide first line support to customers during implementation cycle
Review and contribute to training materials, implementation tools and documents used internally and by customers
Use defined procedures and systems to perform and document implementation tasks
Contribute to the development and improvement of standard procedures as needed
Perform system and data analysis as part of product implementations
B.A./B.S. degree or equivalent qualification
Preferably with M.S. degree in library/information science or other related fields
Strong technical skills including experience with UNIX, Oracle, HTML, CSS, XML, networkingand authentication protocolsare preferred
Background in library workflows/standards strongly preferred
Previous experience working with Ex Libris products would be advantageous
Customer service experience in a library or other business/technical setting is desirable
Good interpersonal skills; must be a team player
Excellent oral and written communication skills, including training ability
Ability to learn new information quickly and keep up with rapidly changing products and processes
At least 2 years’ relevant experience is required

179

Salesforce Implementation Consultant Resume Examples & Samples

Salesforce solution development for clients in financial and other industries
Project planning and management
Support management, QA & Test management
Pre-sales - technical support
Salesforce.com Implementation
Integration of Salesforce with other IT systems
Salesforce data migration
Requirements gathering
Facilitating client workshops
Stimulating client engagement
Producing functional analysis
Team working with Project Managers and technical staff
Product configuration
Master’s degree in Computer Science, Information Systems, or other technical field or equivalent
2-3 years for juniors, 4+ for senior profiles of enterprise experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP)
Excellent Salesforce.com configuration skills – certification is a strong asset
Proven client facing skills
Proactive thinking with a ‘can do’ attitude
Excellent communication skills, both written and verb
Experience as a Functional Architect, Business Analyst or Consultant in a mid-sized organization
Proven ability to analyze, design, and optimize business processes via technology and integration
Proven ability to cultivate relationships with clients
Excellent interpersonal relations and ability to work with others effectively in teams
Ability to develop and present new ideas and conceptualize new approaches and solutions

180

Technical Implementation Consultant Resume Examples & Samples

Complete project based work with timelines
Install and configure products, services, and/or interfaces
Test and troubleshoot products, services, and/or interfaces
Conduct technical training
Collaborate with other internal teams such as support and development
Represent technical interests and provide recommendations based on individual client needs
Assist Sales with scoping and recommendations
BA/BS degree in IT or technical related field
Database management knowledge
Basic SQL command knowledge
Basic MS Office Knowledge
Ability to travel 25% or more
OS systems administration expertise (Windows, Linux)
Healthcare industry experience in provider and/or payer markets
Medical coding systems and/or billing practices knowledge
Disaster recovery, redundancy, and load balancing experience
JBOSS/JavaScript experience
Oracle 12c Expertise
SQL Server 2012 Expertise
Interface development
Networking Expertise
QA Experience
Excellent client service

181

Implementation Consultant Resume Examples & Samples

Manage and schedule time to meet chargeability goals and maximize department profit
Position requires three years experience in use of the Rent Roll, OneSite or AMSI product lines
Affordable housing experience required; specifically HUD and Tax Credit
Software and/or multifamily property management experience required
Completing multiple tasks within desired timelines; excellent project management skills

182

Idna Deployment & Implementation Consultant Resume Examples & Samples

Thorough understanding of iDNA Product Technical Architecture
Prior experience in delivering CDPP offering using iDNA Product Suite
Knowledge of technology and integration capabilities of Security Products including IBM Guardium, AppScan, and Symantec DLP
Demonstrated ability to communicate both verbally and written form
Effective communication, organization, and teaming skills with diverse teams
Demonstrated knowledge of technology and integration capabilities of Security Products including IBM Guardium, AppScan, and Symantec DLP

183

Implementation Consultant Resume Examples & Samples

Utilizes a combination of product knowledge and project management skills to ensure a quality implementation experience for the client
Proactively contacts clients during the implementation process to assess their satisfaction and fully utilize standardized tools and technology to support solution delivery
Consistently executes implementation process and methodology
Oversees accurate, timely, and successful achievement of milestones through the entire implementation cycle
Participates in project planning and/or facilitates efforts
Effectively manages assigned business through internal systems. Documents client interactions
Build and enhance positive working relationships with clients and other stakeholders
Coordinate internal resources to ensure delivery on commitments
Report progress, project accomplishments and deliverables to Implementation Team Manager, other internal stakeholders and Client
Assess operational opportunities to increase service quality and/or efficiency
Conduct off-site visits, up to 10% travel may be required
Must be proficient in Microsoft Office (Excel, Word, Outlook, etc)
University degree, college diploma, or equivalent experience in business or related field
3 years of experience in customer service
Experience with project management software (MS Project, Smartsheet or similar) is a plus
1-3 years of experience in software support desired
Experience working across a complex organizational matrix. Ability to thrive in a fast paced environment and handle multiple tasks simultaneously
Experience with a CRM application (Microsoft CRM, Salesforce, etc)
Strong attention to detail and track record of delivering high quality work
Excellent leadership, problem solving, and analytical skills
Ability to adapt quickly to change and deliver results in ambiguous environments
Exemplary verbal, phone, and written communication skills
Ability to travel up to 10% of the time to client sites

184

Sdtm Standards Implementation Consultant Resume Examples & Samples

Maintain and update the Master global laboratory reference table (RFACTOR)
Support the study teams on standardization of laboratory data
High level knowledge of clinical data standards including CDASH, SDTM, define.xml and controlled terminology
Five or more years of hands on experience in converting lab data to CDISC LB domain
Good understanding of CDISC Laboratory test, Unit terminology
Excellent knowledge of local, central and electronic lab data is required
Solid understanding of CDISC rules for Naming Laboratory test codes and test names
Up-to-date knowledge of CDISC SDTM (version 1.3 and greater), SDTMIG (version 3.1.3 and greater), and current CDISC controlled terminology code lists
Knowledge of CDISC Metadata Submission Guidelines for preparation of define.xml and annotation of CRF to SDTM
Knowledge of SAS programming language
Knowledge of Microsoft Excel functionality

185

Mckinsey Implementation Consultant Resume Examples & Samples

MBA and graduate degree in healthcare/medical related discipline (e.g., M.D., R.N.)
Experience in both consulting and industry is ideal
Previously managed greenfield hospital project or hospital operations and/or developed private or public sector hospital strategy
Strong people skills and ability to engage all levels of the organization (especially front-line)
Understanding of the principles of change management and performance metrics and dialogues

186

Mau-implementation Consultant Assoc Resume Examples & Samples

Responsible for contributing to project plans and ensuring project is on time, meets
Demonstrates an in-depth understanding of Payroll/ HR environment as well as an
Conducts preliminary interviews with client to review changes, needs and processes
Experience with any of the following applications is an asset: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle

187

Implementation Consultant Resume Examples & Samples

Holding responsibility for the effective on-boarding of new clients
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Implement training programs to Property Managers via GoToMeeting, phone, or operational meetings
Acting as the key interface between the customer and all relevant divisions. This includes coordination with other departments as necessary and to foster a strong partnership with their Sr. Account Manager and the Sales team
Take ownership of issues (from Clients, Sales, and Support)
Build and maintain strong, healthy and long-lasting client relationships as well as uncover opportunities to grow client relationship and revenue
Rigorously follow standard operating procedures and adhere to order entry guidelines
Manage and maintain daily/weekly/monthly client product usage reporting to track effectiveness of Client Health Initiative
Update and maintain accurate customer data in CCS, SalesForce.com and SharePoint
Ensure customer requests / issues are handled appropriately and in a timely manner
Continuous review of current processes and identifying opportunities for enhancements
Additional duties as needed
College degree or equivalent experience may be considered
Minimum 2 years in account relationship management with proven ability to retain and grow accounts
Professional demeanor with excellent interpersonal and communication skills including great phone presence
Ability to work with a wide variety clients and personalities
Ability to understand and manage client expectations
Ability to take ownership of assigned clients
Ability to recognize and escalate issues and risks as deemed necessary
Great typing skills - must be able to type fast and accurately
Excellent verbal and written communication skills for effective interface with all levels and departments of the RPI organization and its clients
Strong computer skills - we want the type of user that wants to use quick-keys
Must be able to handle multiple priorities and work with multiple accounts to ensure customer satisfaction while prioritizing with goals and initiatives
Experience working in a high growth environment is highly desirable
Knowledge of SalesForce is a plus
Proficient English required
Proficiency in an additional language (Italian, French, Portuguese or Spanish) required. A third language a big plus
Vacation rental industry knowledge and understanding a big plus

188

Implementation Consultant Resume Examples & Samples

Collaborate with the Implementation Project Manager on producing an Implementation Project Plan in accordance with best practices of the MPS Implementation Team
Provide subject matter expertise on the EnterpriseRx pharmacy system and all of its modules by collaborating with the customer on the strategy, preparation, and execution of all of the system configurations
Lead the utilization of standard consultative processes which will lead to the production of configuration, workflow, staffing, physical layout, and measurement deliverables to be used as a blueprint for the system build and a measurement of its success
Provide the aforementioned deliverables within the timelines indicated by the Implementation Project Manager, or escalate appropriately where an issue prevents timely delivery
Provide post go-live monitoring to compare Site Metrics to ‘Key Performance Indicator’ goals
Ability to manage Implementation Consulting duties for multiple Implementation Projects concurrently
Ability to indirectly manage cross-functional teams and resources assigned to the project, including other Implementation resources, Customer Operations, Business Segment and R&D teams
Implementation or Training experience as a SME for medium to large-sized B2B technology projects
Proven effective communication skills with all levels of large organizations
Possess the ability to effectively handle and eliminate project obstacles directly with the customer project team and other internal MPS teams
Facilitation Skills are required. The candidate will be required to lead trainings, customer-facing decision-oriented discussions on Core functionality and other functional deep-dives
Ability to work collaboratively with cross-functional and customer teams
Proficiency with Microsoft Office products is required
Direct Implementation or Training experience of MPS technologies is preferred
EnterpriseRx and General Retail & Outpatient Pharmacy Industry knowledge preferred

189

Dynamics Implementation Consultant Resume Examples & Samples

· Support and enhance existing applications and their related system integrations and reports
· Ability to gather and support business requirements
· Coordinates, plans and participates in the execution of assigned projects
· Troubleshoot, resolve and document issues
· Identify opportunities and recommend ideas for improvement to mitigate risk and optimize technology
· Maintain an awareness and an updated status of projects that fall within span of responsibility
· College Degree or equivalent required
· 1 year related experience - Dynamics GP/NAV Financial & Distribution modules preferred
· Proficient use of applicable technology
· Ability to execute technical instructions and guidelines
· Ability to document daily activities and system functions
· Able to work in a team environment or independently
· Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
· Ability to travel as required by business and on-call availability

190

Implementation Consultant Resume Examples & Samples

Project Setup, Installation, Configuration and Implementation of ONESOURCE Global Trade Software including Requirements, Design, Software Configuration, Integrations, Testing and Production Go-Live
Identifies and proactively drives high quality project activities, deliverables related to project scope
Proven experience (2-4 years) in enterprise software system installations, configuration, implementations, project life cycles and software implementation methodologies
Proven experience (2-4 years) in software implementation projects involving Customs & Trade, ERP systems, Supply Chain Management and Logistics such as SAP or ORACLE
Proven experience and understanding of business processes including Trade Operations (Imports, Exports), Order-To-Cash (OTC), Procure-To-Pay (PTP)
Candidate is required to have Bachelor Degree, BS/BA degree in Information Technology, Computer Science, Accounting & Finance or equivalent

191

Netsuite Lead Implementation Consultant Resume Examples & Samples

Pre sales and pursuit NetSuite Subject Matter Expert – In this role you will be expected to assist in the discovery, set up / configuration and demonstration of NetSuite functionality that solves a prospect’s high-level business goals, strategies and objectives
Hands on implementation leading the implementation team in the planning, evaluation, design, development, implementation, operation and integration of the NetSuite platform
Project management driving to completion of tasks, milestones, and components including but not limited to: functional specifications, design specifications, development, configurations, quality assurance, implementations and project reviews
3+ years of ERP implementation experience
Minimum of 3 full cycle NetSuite implementations
5+ years of experience working with manufacturers and distributors
Experience as a project manager and or lead functional consultant identifying, analyzing and managing project risks and impacts
Demonstrable experience in business analysis, requirements definition and providing options and recommendations on the best way to implement the requirements to meet overall business goals and processes, tailoring implementation plans and translating design methodology including integrations, interfaces and data flows
Experience in scoping and architecting solutions
Willingness to travel 20-40%

192

Implementation Consultant Resume Examples & Samples

ACCA or AMCT qualification (or equivalent) preferred but not essential
Experience consisting of 1-2 years consulting and/or software application implementations and 2-4 years in Treasury and/or Banking
A sound understanding of a typical project lifecycle
A willingness to work beyond normal business hours
Understanding of databases, distributed technology (Citrix Metaframe and web), tiered applications required and ability to interrogate databases
Disciplined administration of product issues, interaction with Client Services and ownership of the issue resolution process
Good technical and functional awareness of at least one product within the AvantGard suite
The autonomy attached to this role requires an individual with initiative and the ability to think through a problem to deliver a solution

193

Implementation Consultant Resume Examples & Samples

Strong MSSQL knowledge and skills
Strong involvement in building, deploying, maintaining, and supporting environments that are built on multiple function specific serves
Strong demonstration of customer service skill set
System Administration skills of implementation, problem identification, troubleshooting, able to identify needed assistance, and work with other staff to accomplish working production ready environments
Knowledge of healthcare data models, electronic messaging and claims information
Knowledge and understanding of BI (Business Intelligence) toolkits (Micro Strategy preferred) and use
Cloud computing experience and knowledge (Azure preferred) of system build, deploying, maintaining, and supporting environments
Knowledge of healthcare industry trends and initiatives
Knowledge of client operational processes, job functions and implementation methodology within a specific domain area
Ability to carry out the implementation of Allscripts solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope
Identify and troubleshoot issues encountered during the implementation of Allscripts products and when interfacing to third party systems
Assist the customer with the configuration necessary to deliver the functionality needed to achieve agreed outcomes and benefits for the customer
Support and in some instances lead environment design and build process
Lead knowledge transfer activities to Allscripts clients
Thoroughly understand and articulate the value of our methodology and approach to benefit realization
Advise clients on testing strategy and planning to ensure successful solution implementation
Support all testing phases with the client
Serve as the client's application expert, ensuring the system set up supports workflow decisions
Liaise with the client, Project Managers and Sales and Solution Consulting to understand the client's conversion, go-live and rollout strategies and to ensure that the solution meets the client's business needs
Additional Degree in Public Health, or Health Information Technology is a plus
Minimum 4-6 years of health care industry experience
Healthcare projects implementation experience required
Experience with Healthcare Analytics and Population Health solutions implementation preferred
Strong Knowledge of Microsoft SQL and Window Operating Systems
Experience with Cloud computing
Experience with BI Reporting
Experience with Analytics processes

194

Expl Implementation Consultant Resume Examples & Samples

Welcome the client to the organization by providing HFS information and guidance while kicking off the implementation process by requesting key data pieces and setting expectations
Manage the client expectations for service delivery and uncover/resolve any gaps
Drive the client experience with authority and domain expertise
Develop a sufficient level of shared service knowledge, diving deeper into specific areas where detailed client requirements are present
Facilitate and provide structure for regular client meetings during the implementation (e.g. produce agendas and document takeaways and key decisions)
Escalate appropriately to senior management
Proven experience in the financial industry - Project Management, consulting, or fund operations experience preferred
Accounting or Finance degree preferred
Plan-centric mentality - Excellent organization and time management skills
Work well under pressure and be assertive in driving stakeholder engagement
Inherent curiosity and drive to understand the business and improve the service model
Proficient use of Microsoft Project, Visio, PowerPoint, Excel and Word

195

Implementation Consultant Resume Examples & Samples

Minimum 4 years in account relationship management with proven ability to retain and grow accounts
Proficient French an English required
Demonstrated ability to work independently and take initiative
Proficiency with MS Word, PowerPoint, and Excel
Must be a self-starter and able to prosper in a fluid work environment
Knowledge of SalesForce required

196

Implementation Consultant Resume Examples & Samples

Experience in ERP software (Lawson, McKesson or PeopleSoft preferred)
Experience in one or more of the following applications: materials management, purchasing, accounting, G/L, and/or contracting
Proven track record of leading software implementation projects and meeting customer and business requirements
Outstanding communication, analytical, planning and coordination skills as well as a track record of meeting commitment dates while maintaining strong client relationships
5 years of experience in Healthcare/Business required

197

Implementation Consultant Resume Examples & Samples

Bachelors degree in engineering / computer science / information technology (master’s degree strongly desired)
Work with enterprise customers to determine breadth and depth of global Data Management and PLM needs (see below)
Travel time of up to 70%
Domain knowledge of engineering, and the use commercial Data Management and PLM tools in a global and replicated environment
Familiarity with Autodesk applications such as Autodesk Vault Professional, Fusion Lifecycle, Fusion Team, Fusion 360 and Inventor
Experience with Simulation tools and processes (Mechanical Simulation, Fluid Dynamics, Injection Molding and other)
Experience with Factory Design Processes would be a plus
Hands-on domain knowledge of manufacturing industry, CAD/ CAM/ CAE
Good understanding of SQL / SQL Server infrastructure
Cloud Infrastructure expertise would be a plus
Proven experience with integration to ERP/MRP
Excellent vision and imagination. Ability to pull multiple products into a coherent solution for the customer
Demonstrated / proven / excellent customer service skills working with multinational key customers
Demonstrated ability to provide technical leadership to other project team members
British citizen (security clearance needed) and language is a must, additional language appreciated

198

Implementation Consultant Resume Examples & Samples

Bachelor’s Degree and 5+years professional experience with software implementation
Knowledge of Intellectual Property, Trademarks, or Patents is a PLUS
Expertise of Oracle (PL/SQL), working knowledge of MS Excel, MS Project, MSWord and PowerPoint software, general knowledge of .Net, and various programming design software

199

Implementation Consultant Resume Examples & Samples

Responsible for the successful installation of standard/non-complex new transfer or start-up retirement plan sales
Acts as the primary contact for Empower during the conversion process
Perform weekly conference calls on assigned sales and consults with various client contacts including plan sponsors, financial advisors, third party administrators, relationship/client service managers, regional sales director’s, prior providers, payroll vendors and various internal departments with respect to the timing of conversion, outstanding items, critical tasks and overall project management
Discusses service agreements, contracts and product features with plan sponsors, financial advisors and third party administrators for suitability and comprehension of administrative duties
Review plan provisions with plans electing internal compliance services to ensure accurate restatement of retirement plan documents
Coordinates the integration and mapping of payroll files/methods with the plan sponsor to Empower
Facilitate the transfer of plan assets and records though written and verbal communication with prior providers, client contacts and various internal departments
Maintain established internal deadlines and timelines associated with transfer and start-up plan activity
Produce quality work on assigned sales through various quality assurance measures
Follow established procedures designed to minimize market risks and gain/loss situations
Transition plans timely from blackout release to the on-going client service manager
Must be willing to work extended hours and overtime during peak seasons or high volume
Other duties and projects as assigned
1-2 years Implementation or related work experience
Proficient knowledge of various IRS codes; 457, 401(k), 403(b), 401(a), etc
Proficient knowledge of IRS/DOL reporting knowledge
Proficient regulatory compliance and plan document knowledge
Strong attention to detail required
Excellent time management
Series 6 optional, not required

200

Implementation Consultant Resume Examples & Samples

Clinical workflow analysis and consulting based on Omnicell solutions which includes clinicians and individual departments (Nursing, Pharmacy, OR, MM, etc.)
Provides best practice advice and input for customer process discussions
Assist with procedural changes needed for the technology change
Provides customer implementation support as needed
Risk escalations to Omnicell implementation manager or Project Deployment Manager
Customer and internal communications
Implementation best practices and job aides
Maintaining strong industry and product knowledge
Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels
Ability to assist with analysis of training needs and to conduct training session
Strong knowledge of Microsoft Office applications including Microsoft Project, Word, PowerPoint, and Excel
Must be able to push heavy equipment and have good dexterity for doing routine configuration tasks
At least 3 years’ experience working in healthcare or in a customer support function

201

Linux Implementation Consultant Resume Examples & Samples

Experience in the administration of systems Unix (SLES, RedHat)
Knowledge of Scripting, lvm, vSphere
General knowledge of DNS, TCP/IP, SMPT, CFEngine, Firewall and storage
Following knowledge are assets: BigIP, CheckPoint, Postfix, Bind, Solaris,
SuperCluster/Exadata, HP/UX, ServiceGuard, Kerberos/LDAP, OpenShift and JavaScript
Relevant experience totaling more than 8 years
Experiences of working in a large company
Teamwork, autonomy, managing time and priorities, work under pressure
Knowledge of the processes of ITIL (change, incident, and problem)

202

Senior Implementation Consultant Resume Examples & Samples

Experience in ERP finacial software (Lawson or PeopleSoft preferred)
Experience with project management, leading and driving projects to fruition
Proficient in Microsoft Office applications such as Word, PowerPoint, MS Project, and Excel
10 years of experience in Healthcare/Business required
7 years’ experience implementing large scale ERP software in a healthcare environment

203

Senior Implementation Consultant Resume Examples & Samples

Consulting/ Contract Negotiation
2) Extensive client management and advanced application of retirement plan recordkeeping systems
3) Successful completion of relevant professional designation preferred (i.e. CEBS, ASPA, etc.)
4) Solid knowledge of pension plan types and a knowledge of defined contribution plan daily valuation recordkeeping systems
5) Excellent communication skills, including verbal, written, interpersonal and presentation skills
6) Demonstrated proficiency with computer software
7) Ability to analyze data, determine root cause, and provide and/or develop an appropriate solution for resolution
8) Ability to travel on occasion

204

Implementation Consultant Resume Examples & Samples

Strong client management and application of retirement plan recordkeeping systems
Successful completion of relevant professional designation preferred (i.e. CEBS, ASPA, etc.)
Strong communication skills, including verbal, written, interpersonal and presentation skills
Ability to travel on occasion

205

Senior Implementation Consultant Resume Examples & Samples

Documents business requirements, client specific workflows, engagement policies, and change controls required to support successful execution of projects
Signs off on required client deliverables for all assigned implementations
Estimates resource needs from other engagement groups and works with Engagement management to identify and assign other team members to implementations
Bachelor’s degree with 2-5 years of project management experience, preferably in FinTech
Strong interpersonal & communication skills to include the ability to effectively engage with clients directly onsite in order to status projects and resolve problems
Demonstrated ability to productively engage on high performing, cross-functional teams working narrower scope implementations, effectively prioritizing work, executing, and meeting measureable expectations
Able to effectively resource narrower scope implementations and manage allocated budget
Knowledge in at least 1 - 2 products with advanced working knowledge in at least one product area

206

Senior Implementation Consultant Resume Examples & Samples

Demonstrate implemented functionality and other possible functions within the instance
Gather experiences and knowledge to train and mentor other consultants
Provide implementation support to the customer post-release on an on-going basis
Communicate product ideas, bugs, and customizations to Product Management and Development teams
6+ years in a SaaS technical role
2+ years of CPQ or Billing experience

207

Implementation Consultant Resume Examples & Samples

Understand client business issues and concerns and recommend and implement appropriate solution
Interact/collaborate with ADP associates in sales and customer service
Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
Bachelor's degree or equivalent in education and experience
Must be able to work at the Maitland, FL location
Experience as a business analyst, consultant or practitioner in a relevant industry, or with software implementations in time keeping systems, payroll systems, or HRIS design, configuration or implementation
ADP Vantage Software experience
Technical training or equivalent in related technologies and/or systems implementations
Work experience or certifications in networking, database usage, SQL, or data science desired but not required
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Proficient using Microsoft Office
Previous programming skills are a plus-Experience providing integration services to external clients desired

208

Implementation Consultant, Focus Resume Examples & Samples

Consult with clients to deliver a comprehensive ADP solution
Analyze existing systems, interface requirements, business processes
Incorporate new processes, tools and approaches when recommending an ADP solution
Utilize broad knowledge to recommend solutions to the client when appropriate
At least 1 year of business consulting experience
Vantage experience (Internal)
Experience with payroll systems/ platforms
Experience working with 1000+ lives in a single payroll
Experience working with both with Union and Non-union payroll
Knowledge of GL and payroll processes
Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
Industry related certifications (PHR, CPP, FPC, etc.) are a plus
Work experience or certifications in networking, database usage, SQL desired but not required
Experience and / or formal training in project management is helpful
Consultative and collaborative approach

209

NAS Implementation Consultant Resume Examples & Samples

Serve as subject matter expert
Consult with clients to deliver a comprehensive product solution
Guide and drive the client towards the best solution for their business needs
Interpret issues and find creative solutions to help the business with their long terms needs
Incorporate new processes, tools and approaches when recommending product solutions
Work proactively to provide information, best practices, and training on the ADP products
Build long term relationship and trust
At least 5 years of business consulting experience
Experience with payroll or payroll systems
Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks

210

NAS Implementation Consultant Resume Examples & Samples

Partner with clients to understand their business and related needs
At least 3 years of experience working in a client service/customer service environment
HR/HRIS experience as a business analyst, consultant or practitioner in a relevant industry, or with software implementations
This position requires up to 50% travel
Ability to work from local ADP office in Tempe required
Excellent analytical skills and time management skills
Experience with other HCM domains, such as Payroll, Time and Attendance, Benefits, Talent, etc

211

NAS Implementation Consultant Resume Examples & Samples

Multiple openings
Optimize and Forecaster experience a big plus
ADP eTime Advanced Scheduler or Kronos Workforce Scheduling experience
ADP Activities Module or Kronos Activities Module experience

212

Implementation Consultant Resume Examples & Samples

Focused on implementing applicant tracking systems and the data movement/management from one system to another
Ability to work from the ADP Maitland office in Orlando, FL
Experience as a business analyst, consultant or practitioner in a relevant industry, or with software implementations in Applicant Tracking System (ATS) or HRIS design, configuration or implementation
Experience offering enhanced solutions for ATS or HRIS systems

213

Global Payroll Implementation Consultant Resume Examples & Samples

Consult with clients to deliver a comprehensive ADP solution
Guide and drive the client towards the best solution for their business needs
Analyze existing systems, interface requirements, business processes
Partner with clients to understand their business and related needs
Incorporate new processes, tools and approaches when recommending an ADP solution
Utilize broad knowledge to recommend solutions to the client when appropriate
Understand client business issues and concerns and recommend and implement appropriate solution
Build long term relationship and trust
Interact/collaborate with ADP associates in sales and customer service
At least 3 years of experience working in a client service/customer service environment
At least 1 year of business consulting experience
Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Excellent communication skills both verbal and written

214

Implementation Consultant Resume Examples & Samples

To enhance and develop skills of the individual thus ensuring that the more specialist tasks / installations can be delivered
Consultants must be able to provide updates of progress and challenges to the Consulting Manager and Project Manager on a regular basis
Responsibility to travel to customer premises both in and outside of the normal working hours, this may include working weekends and overnight
To be responsible for maintaining customer equipment whilst on site representing the Company
To complete, maintain all company paperwork in a timely, accurate and efficient manner alongside the company’s guidelines
To be responsible and accountable for company stock in your possession
As part of a Consulting team actively take control of the project delivery components that you are responsible for and see these through to successful completion. Maintain close contact with the project manager and keep them informed of progress, problems etc
To document any faults, features or site specific items / issues as and when requested and also in line with the company’s processes
To maintain and enhance the company image by acting professionally at all times
To adhere to and follow all procedures accurately and efficiently
Attend any relevant meetings on customer premise or at an Oracle location as and when required
To attend any relevant training course which is set to improve knowledge on the company’s or associated applications

215

Implementation Consultant Resume Examples & Samples

Maintain high level of MSSS product knowledge
Maintain an understanding of MSSS integration with various MMIS systems
Act as customer advocate for solution enhancements and product roadmaps
Conduct current state analysis of customer supply chain workflow
Design and configure the solution to maximize workflow efficiencies and improve business results for the customer
Provide customer training both onsite and remote
Provide testing and activation support
Strive to make every customer referenceable
Excellent writing, communication and presentation skills
Ability to develop collaborative working relationships with extended, remote, cross functional teams
Must be collaborative, customer-focused and able to create visible value
Knowledge of healthcare supply chain workflows
Experience with McKesson Supply Chain Management, Paragon Materials Management or Infor, preferred
Experience building system solutions or business applications, preferred

216

Digital Implementation Consultant Resume Examples & Samples

Proven experience of Enterprise level Web Analytics solutions
Good to have - Experience in configuring web analytics data, transforming raw data through processing rules into usable data objects for end users
Interpret customer requirements alongside tool and dataset knowledge to create efficient processing rules; ensuring end users have suitable / understandable data
Ability to understand complex issues and communicate potential solutions to non-expert users
In depth knowledge of website tagging and troubleshooting
Technical understanding of HTML, JavaScript and web applications
Familiarity with SQL
Strong Time Management skills
Strong Interpersonal skills and teamwork focus
Interest in the travel industry and online technology / developments
Well developed communication skills using verbal, visual and written methods

217

Implementation Consultant Resume Examples & Samples

Assume project management lead or support role on unique projects or programs as required
Conduct training sessions around project management expertise - entry level for project team members, and mid-level for project team leaders
Regular contact with the Talent Development Senior Leadership team, the Design, Development, Measurement, Delivery and Maintenance teams
Regular contact with the business areas and our partners throughout CIBC and internal and external vendors
The role contributes to the effectiveness and efficiency of CIBC’s learning programs and costs. The implementation of learning programs can have a direct impact on how the learning is received as well as the results /behaviours of client interface roles

218

Implementation Consultant BIM Resume Examples & Samples

Lead BIM implementation consulting engagements with customers
Apply consulting techniques across customer range
Provide support to Sales/Business Development to help customer understand the value of engaging consulting resources; provide support to Solutions Architects and
Business Development in developing customer proposals
Apply Autodesk product sets to detailed industry requirements and workflows
Guide customers in the best application of Autodesk products; define and document detailed use cases
Configure solutions based on product capabilities and customer requirements
Define migration approach of customer data and standards into Autodesk products
Collaborates with customers (external) and consulting groups (internal) to resolve any technical issues
Drive and confirm adoption and consumption through presentations, tests, training and mentoring of solution details
Provides feedback to consulting groups on client experience for product and process improvements
(May) develop systems architecture, develops and tests codes and implements solutions
(May) develop custom modules using various technical skills including programming knowledge. This includes working with customers on a 3rd party solution or train customer’s programmers on customizing Company solution

219

Technical Implementation Consultant Resume Examples & Samples

The role will work as part of a team to configure our software for the customer, from project start up through to acceptance testing and training of the customer’s end users. This role will focus on the more technical elements of the Implementation which will require working knowledge of SQL and authoring of data collection forms using XML
Each Consultant also participates in a support roster to provide an on-going query resolution service to our customers throughout the complete lifecycle of the relationship
Lead the client through the Implementation lifecycle from initial scoping to go live. Advise and assist the client in preparing deliverables for the build phase of the implementation
Configure the system as per the defined requirements using the system user interface Liaison with developers for advanced configuration and development of the system
Provide regular progress updates to the Project Manager
To build custom forms using XML/SQL build scripts (prior experience not essential) Consultancy and support
Provide support to existing clients including report generation at critical times of the year
Support developers when working on specific work packages as part of an implementation the consultant is involved with
Attend customer meetings and calls as and when required as part of the system implementation, ensuring a professional image at all times
A high level of numeracy
Strong working knowledge of Excel
Familiarity with web-based applications
Ability to learn new software applications rapidly
Effective communicator with good interpersonal skills as this is a customer-facing role
Knowledge of relational databases or technical experience is highly desirable (in particular SQL & XML)
Previous experience in a customer facing role within a private sector company environment

220

Implementation Consultant Resume Examples & Samples

Managing new client implementation projects including schedules, deliverables, and issue tracking
Establishing and helping to maintain customer long term relationships
Ensuring the client's successful and optimum utilization of Legal Tracker products and solutions
Assisting in the growth of Legal Tracker’s and Thomson Reuters’ product and services business
Providing Legal Tracker product support and problem solving
Initiating and participating in account planning sessions with both internal (Legal Tracker and Thomson Reuter teams) and client's key stakeholders
Timely and accurate client communications (oral and written), establishing and reviewing key performance indicators, and active positive engagement between the client and Legal Tracker/Thomson Reuters
Bachelor's Degree or equivalent experience
2-5 years’ experience in a corporate legal department or law firm, or 10 years of legal administration
Willingness to travel for onsite consultation and training with client stakeholders; may be required up to 25% of this position’s time

221

Implementation Consultant Resume Examples & Samples

Proven ability to comfortably discuss accounting and financial concepts with varying levels of positions within the client’s organization
Excellent organization, planning and project management skills
Familiarity with financial, HR and payroll systems a plus
Demonstrated ability to learn new concepts quickly

222

Accounting System Implementation Consultant Resume Examples & Samples

Ensure that all financial modules are meeting organizational needs
Collaborate with IT and accounting staff to meet business requirements; may be responsible for end user training
Ensure that consistent practices are used throughout the company to maintain the integrity of the system
Bachelor’s degree in Accounting, Finance or Information Management required
Minimum of 5 years of experience in accounting, finance and or analytics
Prior experience in business intelligence or enterprise data warehouse preferred
Familiarity with relational database concepts and client-server concepts
Experience in database design and data mining and analysis preferred
Must have strong analytical skills with ability to research identify and resolve
A passion for a project work lifestyle

223

Implementation Consultant Resume Examples & Samples

Lead consultative engagements with marketing focused business teams to define and implement their technical and business related communication needs
Present solution focused summaries of the platform architecture and integration capabilities
Provide product and subject matter expertise to the client
Deliver and actionable framework that aligns the client's business needs to that of the partner's platform
Author detailed functional specifications documentation
Manage multiple client engagements and the associated team members
Provide quality assurance via creation and execution of configuration test plans
Identify project issues / risks and present alternatives to alleviate or resolve
Ability to explain technical details to a variety of audiences
Promote customer advocacy and reference-ability
Live the Precision Dialogue values each day
Bachelor's degree from a four-year college or university, or equivalent technical training
Three years of online marketing and client facing experience combined at the minimum
Experience with email and/or marketing automation software and integration with databases
Experience writing functional specifications documentation
Basic knowledge of HTML and CSS
Excellent communication skills (oral/written)

224

Implementation Consultant Resume Examples & Samples

Identify, assist and test enhancements to workflow, scripts, or system defects for core functions
Interpret and migrate data provided from multiple sources
Reconcile financial reports to historical financial reports
Analyze and replicate legacy accounting information into import templates
Upload outstanding items from the prior period for the first bank reconciliation
Gather and format the beginning balances and monthly historical net activity after beginning balances
Conduct quality assurance of data migrations prior to release to the customer
Maintain accurate records of all data and communication received for each conversion
Notify management of any complications, missing data or system defects that might delay the conversion
Minimum of 3 years’ experience in financial or accounting position
Must be detail oriented with strong organizational and analytical skills
Technical skills and experience in financial reporting
Advanced knowledge of Excel
Ability to travel to Richardson office once per year
Ability to travel up to 10%
Must be able to multi-task, work in high paced and deadline driven environmen

225

Implementation Consultant, Team Lead Resume Examples & Samples

Possesses and applies comprehensive knowledge of particular field of specialization to the completion of complex assignments. Responsibilities and impact may crossover technical fields/functions
Under general supervision, plans, conducts and establishes a vision for assignments. Reviews progress & evaluates results
Acts as an expert and may plan and assign associates for given projects or tasks but primarily responsible for the delivery of a process/project/service
Associates functioning as a "team lead" will direct the work of others and/or may have associates who directly report to them. Team Leads are responsible for providing input to the HR functions such as performance reviews and/or may have responsibility for the HR functions associated with managing a small internal team
Perform business analysis activities, such as requirements analysis, business process modeling, and the creation of use cases, business rules, glossaries, diagrams, user interface, and responsibility specifications
Perform analysis of client business needs to properly educate the client on system set up (including maintenance, front end and interfaces)
Demonstrate expertise on the product functionality and interfaces
Collaborate with project team members to clarify and detail the implementation process
Facilitate effective communications between the client and the engagement team
Work independently on small to large and complex projects without the need for supervision
Lead in identifying and understanding risks, problems and opportunities
Articulate the key business problems and provide options for a solution
Proactively identify operational opportunities to increase service quality or efficiency
Ensure operation by training internal client personnel; providing support
Provide reference by writing documentation
Build and enhance positive working relationships with key Fiserv client institutions and internal stakeholders
20%

226

X-store Implementation Consultant Resume Examples & Samples

Experience within the Retail industry
An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
Experience understanding business challenges and explaining how our offerings and services provide value
Experience identifying a client’s high-level business needs and leading the creation of detailed functional specs and other documentation, such as requirement traceability matrices, work-flow diagrams and use cases
Experience working through organizational change, developing and implementing creative solutions
Responsible for creating configuration questionnaireand implementing through design/requirements sessions
Post configuration creation will own updates and maintenance through the project lifecycle
Conducting working session to gather inputs/requirements and creating master configuration list
Managing updates and maintenance of configuration through the project lifecycle
Minimum of 2 years’ experience with configuration management
Minimum 2 years’ experience with various Point-of-Sale technologies such as Oracle/Micros POS, NCR, Aptos, or Fujitsu POS
Minimum Bachelor’s degree
Able to meet Minimum travel requirements (Monday - Thursday), up to 100% where applicable
Oracle/Micros POS Experience
Able to lead teams and able to interface directly in client facing interactions
Able to clearly communicate with executve level resources
Demonstrated leadership in professional setting; either military or civilian

227

Implementation Consultant Resume Examples & Samples

Iteratively gather requirements and current state process information in order to present to end clients suggested future state improvements
Analyze and implement business metrics and monitoring to enable our clients to better understand their business
Thorough understanding of projects/client situations and possess the ability to know when to escalate as necessary
Works closely with Project Management to ensure project milestones are being met
Solid knowledge of all products and their interaction, from a DST perspective, not just BPS
Participate in the sales cycle when necessary
Stay aware of future product direction
Establish and maintain positive, productive, working relationships with internal associates, external clients, third-party vendors, and business partners
Shares knowledge and collaborates
Lead small to medium sized projects
3 years applicable industry, product, and conversion/implementation experience
Prior Business Consultant experience in the lifecycle of software sales, implementation, and product support
Prior experience in a client facing role
Ability to work in heightened tension and high pressure situations
Must be available to for up to 75% travel (both Domestic and abroad)

228

Implementation Consultant Resume Examples & Samples

Experience with any implementation, migration, or upgrades with a Payroll or HRIS system
Experience as a payroll or HR practitioner
Consultant experience in HCM environment, strong client facing presentation skills
Industry related certifications (PHR, SPHR, CP, SCP, CPP, FPC, etc.) are a plus
Some experience conducting training sessions is helpful
Proficient with understanding and applying technical elements
Able to communicate technical concepts and issues to a non-technical audience

229

Implementation Consultant Temporary Resume Examples & Samples

Works closely with implementation manager and technical teams to execute all activities as outlined in the project plan
Subject matter expert and product consultant for Omnicell solutions
Omnicell preparation, application and hardware configuration and database requirements and setup
Responsible for integrated application testing; provide feedback to analyst on required changes
Nurse preceptor training
Report implementation activity to the Omnicell project manager
Performs required tasks to ensure timely go live and customer satisfaction
Performs go live support as per the project scope
Site cleanup: submit and closeout all RMA’s for project, return/dispose of all unused implementation materials
Assist with obtaining customer acceptance
Assist in Ops to Service handoff document
Understanding of HL7 standards and Omnicell OIS
Revenue awareness
A self-starter who is able to work independently and follow a detailed plan
Must be able to travel frequently
Associate degree or Professional Certification
3 years of experience implementing and supporting of clinical solutions within healthcare

230

Implementation Consultant Resume Examples & Samples

Responsible for delivering CDK products right first time under limited supervision
Specialised working knowledge of key products and modules with limited supervision
Understanding of CDK solutions and products
Ability to own key issues within discipline and resolve or provide clear escalation
Provides clear and concise customer communication to agree implementation criteria and sign off
Associates will display basic consultancy skills and behaviours

231

Implementation Consultant Resume Examples & Samples

*This position is located in Saddle River, NJ, Plano, TX or Alpharetta, GA***
Work closely with the project manager to establish project scope, project plan and action items
Assess current-state business processes and suggest best-practice solutions using MedAssets technology
Partner with clients to design, document and deploy application configurations and specifications
Translate business requirements into functional specifications
Serve as a liaison with custom development teams to create integration solutions or reports
Ensure proper deployment of solutions through testing
Problem solving and analysis of errors based on end-user or quality testing
Act as a subject matter expert in the application, implementation configuration, and deployment
Managing multiple customers through the successful implementation of MedAssets Revenue Cycle Technology solutions
Ensure the successful completion of quality product and solution implementations utilizing strong leadership, project and resource management skills
Set and manage customer expectations
Actively participates in the development and implementation of internal processes and procedures to support MedAssets in solution/service deployment, and customer relationship management
Manages the acquisition of required data
Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship; and
Completes other projects as assigned
BA/BS in Business Administration, Healthcare, and 3+ years industry experience in Hospital Revenue Cycle
Comprehensive understanding of hospital revenue cycle preferred. Candidate should be experienced in one or more of the following areas: Patient Access, Charge Capture, CDM Management, Billing, Claims Editing, Managed Care, Contract Management, Cash Posting, AR Follow-up, month-end reserves reporting, AR Analytics
Prior experience in implementing and/or supporting software applications. Healthcare and/or financial packages preferred
Strong organization, analytical, and problem-solving skills, as well as detail-oriented
Able to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects with several teams

232

Commercial Credit Implementation Consultant Resume Examples & Samples

Attend product review meetings as required
3-5 years’ experience implementing, using and/or administering Commercial Credit Analysis software applications
Proven experience in requirements gathering, process review, gap analysis and documentation activities
Be able to work autonomously and in a team environment
Desire and ability to work closely with clients
High attention to details
Proficiency with MS Office products, including Excel, Word, Visio, Project and PowerPoint
Sound experience in using and configuring relational databases (e.g. MS SQL Server, Oracle)
Demonstrated ability to learn new technologies
Be available after-hours during “go-live” dates and on an as-needed basis

233

Implementation Consultant Resume Examples & Samples

2 years of implementation experience of Financial Services or Information Technology software products
2 years of banking experience
Using business process engineering techniques, develops technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise-wide solutions, using the company’s or a third-party’s hardware/software products
Participates in the development, testing, and installation of solutions for a customer environment
Supports existing customer installations
Develops and recommends solutions and strategies, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure
Participates in sales and proposal presentations in addition to completing ongoing team account activities
Identifies additional product/services opportunities in customer organization
Viewed by banking customers as a consultant

234

Implementation Consultant Resume Examples & Samples

Responsible for delivering CDK products right first time without supervision
Specialised working knowledge of key products and modules without supervision
Operating knowledge of CDK solutions and products
Maintain an up to date knowledge of statutory requirements relevant to our product
Ability to own key issues within discipline and resolve to customer statisfaction
Working closely with customer to understand their systems, and their operational requirements, processes and needs, in order to configure the products accordingly
Basic knowledge of project management methodology. Ability to identify scope changes and highlight impact accordingly
Ability to show CDK solutions

235

Implementation Consultant Resume Examples & Samples

Strong analytical ability to document systems by studying current processes, identification of business needs, and work with the appropriate technical teams for scoping and coordinating the delivery of optimum integration solutions via the preferred SDLC process
Proven ability to understand, define, and document deliverables using HealthTrust standard techniques as applicable, including but not limited to: requirement specifications, gap analysis, use case scenarios, acceptance testing, process maps, and data flow diagrams
Demonstrated understanding of how various healthcare ERP systems are interconnected and familiarity with the various integration protocols and solutions that may be leveraged
Advanced interpersonal skills to work collaboratively with business owners, subject matter experts (SMEs), technical personnel, clinical staff, consultants, vendors, and senior leadership
Creates and maintains internal integration process documentation
Proven team player with the ability to deal constructively and effectively with conflict situations
Must have strong understanding of and experience with implementation cycles for both internal and external managed initiatives
Proven history of establishing and meeting work flows and schedules under tight deadlines
Self-motivated with the proven ability to work with minimum supervision
Ability to multitask and adjust priorities in a fast paced work environment
Experience with coordinating the implementation of enterprise solutions and software applications across a large, complex organization
Experience with enterprise collaboration applications
Experience in healthcare product support and development
Ability to understand and relate to both technical and non-technical project team members
Integration Experience with HIMS (Healthcare Information & Management Systems) a big plus
Experience with EMR/EHR systems such as Meditech, Epic or e-Clinical Works (ECW) preferred

236

Microsoft Dynamics CRM Implementation Consultant Resume Examples & Samples

Three to Five years of experience implementing large packaged CRM applications (Microsoft Dynamics CRM, Siebel, SAP CRM, Oracle CRM, SalesForce.com, SalesLogix, or Pivotal) required
Analyze front office processes (sales, marketing and customer service) to identify opportunities for improvement
Configure the application to meet a client's requirements using the Microsoft Dynamics CRM
Implement and deploy Microsoft Dynamics CRM
Implementation of proper quality assurance processes including unit and exploratory tests of all new development efforts and debugging/research/identification of suspected bugs
Design and integrate business processes and data flows between Microsoft Dynamics CRM applications and other applications, such as back office/ERP applications
Desire to learn, grow and exceed both management and client expectations

237

Implementation Consultant Resume Examples & Samples

Performs robust review of plan documents to determine compatibility against recordkeeping system and services offered
Drafts contracts which reflect the collection of plan document review and input across Implementation Manager, Business Development team and internal business partners
Is well versed in Tax Exempt defined contribution plans across all IRC codes
Organizes projects plans and works with Implementation Manager to ensure transparent communication and timely delivery of key initiatives required to onboard plan
Participates in transition calls and plays a key role in reviewing and resolving plan document and operational questions
Performs comprehensive operational review of RFP's
Ensure all key milestones needed to meet project timelines are delivered on or ahead of scheduled
Coordinates maintenance of Service Agreement
Acts as Operations representative on key projects providing expertise and guidance to drive most effective and efficient process while ensuring optimal client experience
Recommends process improvement and manages initiatives related to areas of expertise including providing support to new initiatives and products
10+ Years in Tax Exempt Defined Contribution Plan Experience
Knowledge of Salesforce, Task Manager, Microsoft Office Suite is essential
Ability to be very hands on with constantly changing and challenging work while successfully maintaining oversight for the critical project milestones
Detail Oriented - Self - Starter

238

Implementation Consultant Resume Examples & Samples

Analyze and determine ATM implementation requirements and execute them within a predetermined deadline
Perform administrative tasks related to client database records to record implementation activities
Provide consultation to the client before, during and after the implementation/conversion
Identify client's existing applications, data and workflows to ensure software is implemented and data is converted accurately
Maintain the tools used to ensure the efficiency and effectiveness of the implementation process
Attend team meetings and work with various levels of Management
Minimum three years systems/data analysis in the financial services industry or closely related field
Must be able to make decisions and solve problems that are general in nature and for which there are precedents
Proficient in computer systems and personal computer use
Weekend and off hours work and availability is requiredservices
Minimal travel required
Knowledge of business methods and practices in the financial /credit union industry is preferred
Knowledge of ATM/debit card/payments industry preferred
Fiserv Premier system experience strongly preferred
Prior conversion, implementations or project management experience preferred

239

Principal Implementation Consultant Resume Examples & Samples

Manage multiple client implementations simultaneously encompassing clients with more than 75 WSEs
Matrix manages internal cross functional team and client contact(s) to achieve scheduled on-boarding timeline through all aspects of TriNet's implementation including planning, customer setup policies and rules, benefit selection and funding methods, employee setup, data validation, TriNet systems and process training, and first payroll processing
Act as liaison/facilitator across technical and operational departments to resolve implementation issues as necessary to meet client's needs and go-live timeline requirements
Analyze client's business needs to determine optimal configuration of TriNet's solutions and ensure that they meet desired business results in a timely manner
Facilitate customer and internal relationships by using a consultative and coaching approach
Manage requests and expectations for system enhancements or modifications
Serves as advocate within TriNet to identify and resolve or escalate product/service issues, detracting from an optimal client implementation experience, as needed
Effectively transition the client timely to the ongoing assigned client services team
Ensure implementation success defined as on-time and with a high degree of client satisfaction
Collaborate with appropriate cross-functional team members to estimate complexity of potential solution(s) as well as resource and work effort to develop and implement improvement opportunities
Utilize professional expertise to escalate issues as necessary to ensure resolution on behalf of assigned customers
Maintain a thorough knowledge of TriNet's core products and services as well as strategic services
Manage client terminations, as required
Mentor 1-2 Implementation Consultant colleagues
Lead special projects and internal process initiatives
Other projects and responsibilities may be assigned at the manager's discretion
Minimum five years' experience in project management and implementations
Minimum three years of experience with implementations and/or support in a PEO environment preferred
Payroll, Benefits, or Human Resources experience required
Strong knowledge of basic mathematical skills to effectively and efficiently perform mathematical computation for pricing and conducting data analysis required
Understanding of the PEO (Professional Employer Organization) industry, concept, and co-employment advantages / benefits is preferred
Advanced knowledge of Payroll functions, federal / state wage laws, and general payroll policies, procedures, and regulations
Knowledge of benefit plans/structures, human capital trends and best practices
Strong knowledge and understanding of both state and federal employment laws
Demonstrated strength in issue management and customer relationship skills
Proficient in Microsoft Office Suite
Minimal travel required (15-20%)

240

Implementation Consultant, Team Lead Resume Examples & Samples

Associates functioning as a "team lead" will direct the work of others and/or may have associates who directly report to them. Team Leads are responsible for providing input to the HR functions (performance reviews/hiring/firing) and/or may have responsibility for the HR functions associated with managing a small internal team
Assist with managing the day-to-day operations of the Implementation Analyst teams, providing coaching, support and providing regular feedback to the team
Partner with Account Executives and Client Service Managers to mitigate and resolve client escalations
Ensure operation by training internal personnel; provide operational support to the management team
Provide reference by writing documentation or maintaining documentation
Bachelor's degree (BA) in business, finance, computer science, or 5 years equivalent work experience required
Three to five years of implementing financial, lending or banking software
Three years of experience working in a client facing role such as a Technical or Business Analyst, Implementation Analyst or Implementation Consultant type of position is required
Remote candidates must have previous or current remote worker experience or experience working at remote client locations
Strong relationship management skills, consultative skills and client-facing experience
Strong self-motivation with excellent time management and organization skills including the ability to manage multiple time sensitive projects
The ability to facilitate collaboration and creative problem solving skills
Familiarity with Banking, Lending systems and or document storage & retrieval systems is a plus
Strong computer skills and proficiency with MS Office tools
Any experience with XML, installing servers, developing SQL queries/scripts and/or with a programming language is a definite plus

241

Implementation Consultant Resume Examples & Samples

Interface with executives, senior management, and clients within and outside the organization
Manage and level set customers’ expectations during the software implementation cycle
Work on multiple implementation and consulting projects simultaneously
Interface with clients to define business processes and business requirements
Ability to work with technical development team to create solutions, timelines and communication for clients during the implementation process. Ability to translate the technical requirements and needs into a business case for clients
Responsible for system testing and assisting in the client’s user acceptance testing (UAT)
Responsible for transitioning fully implemented projects to the client services team for long term implementation support
Advance knowledge of Microsoft SQL Server
Database and web-based software experience a plus
Mid-level experience with functional implementation support in a software environment
Effective written and oral communication skills in order to serve as the liaison between the user community, executive sponsors and the technical team
Ability to work on multiple projects and deliverables simultaneously
Excellent product demonstration and presentations experience
Possess technical understanding of Web-based application environments, be proficient in Microsoft Office Professional
Experience with training and change management process with clients is a plus
Previous consulting/project management experience a plus
Real estate and/or software industry experience a plus
B.S, degree in computer science, information systems or relevant field
10% work travel to client sites

242

Food & Beverage Implementation Consultant Resume Examples & Samples

Analyze business needs and provide recommendations on programming the product based on the Customer’s specifications
Provide training to the customer – both head office / configuration and end user training
Installation and user acceptance testing with the customer to gain confirmation of go live readiness
Support go live, ensure a smooth transition
Provide additional support after go live as and when requested
Answer operational and application questions and consult with the customer to transfer ownership of the system to the Customer
Produce comprehensive documentation to assist with handover to the customer and/or colleagues
Actively take control of the project delivery components and see these through to successful completion
Keep in close contact with the Project Team, provide updates on a regular basis of progress and problems which arise
Attend Customer meetings either on premise or at an Oracle location when required
Carry out other appropriate scheduled work, tasks and duties in any of the Company premises as and when required
Complete and maintain all Company paperwork in a timely, accurate manner within Company guidelines
Document any faults, features or site specific items / issues as and when requested and also in line with the company’s processes
Liaise with other departments / organisations within Oracle to report, update and track requests
Escalate internal or customer issues appropriately and effectively
Travel to Customer premises or Oracle locations as required, both inside and outside of normal working hours
Maintain and enhance the Company image by acting professional at all times
Develop own knowledge by attending relevant training courses
Provide training and mentoring to colleagues to develop their knowledge
5-7 years of overall experience in relevant roles (EPOS and / or hospitality)
2 years of consulting experience preferred

243

Implementation Consultant Resume Examples & Samples

Responsible for the accurate and timely transition of existing clients onto Sun Life’s administrative platforms, policies and procedures
Consult with brokers and clients, both external and internal to determine appropriate sold case materials and facilitate the accurate completion of sold case paperwork
Analyze submission materials for accuracy and completeness; independently resolve issues raised about sold case plan design and structure by consulting with the broker, client and/or underwriter. This includes proactively reaching out to brokers and/or clients for clarification of client options available
Review prior contract/booklet for plan design discrepancies, identify issues and negotiate final sold plan design with underwriting, broker and client
Review case against underwriting guidelines; identify any risk issues associated with final plan design and consult with Underwriting, when necessary, to negotiate final risk approval including D&B and internet research to verify client info and verify SIC Codes
Responsible for accurately updating all sold case plan design, rate and employee information into the QPS system of record. This data feeds all downstream output so accuracy is critical - bills, contracts and claims systems
Responsible for member level enrollment and output generation as necessary
Responsible for phone availability on a dedicated team phone line handling calls in a timely and accurate manner
Responsible for internal and external client requests in a dedicated team email box in a timely and accurate manner
In-depth knowledge of Group Insurance products, risk management policies and administrative processes, including relevant Federal and State regulations
Ability to think creatively to resolve complex or non-routine implementation issues
Strong written and verbal communication skills and experience
Proficiency in Microsoft Word & Excel
Strong detail orientation to produce quality and accurate work
Strong client-focus with the ability to manage difficult or sensitive client situations and/or client recovery effectively and promptly
Ability to work in a deadline oriented environment with multiple priorities
Ability to work independently with minimal supervision and ability to work in a team environment and toward team operational goals
Effective presentation skills
Solid project management, decision-making and problem solving skills
Ability to develop and maintain effective, professional business relationships with internal and external clients - understands how to conduct business with clients without negatively impacting Distribution relationships (Sales Reps/Brokers etc.)
Understanding of specialized business and critical partnerships
Communication & client negotiation skills are critical competencies
Minimum of 1 years’ experience in employee benefits or related industry; experience in underwriting and/or customer service a strong plus
May need to support working hours and time zones of all Sun Life sales offices
Bachelor's Degree preferred
No travel required

244

Implementation Consultant Resume Examples & Samples

Bachelor’s Degree in health or other related field
Must possess a strong understanding of the healthcare revenue cycle
3-5 years of Project Management experience
Ability to manage multiple projects at different stages
Must be able to function in a complex, agile, fast-moving workplace and adapt to a changing environment
Superior collaboration and interpersonal communication skills, flexibility and responsiveness
Excellent documentation and communication skills
Clinical background a plus
Knowledge of Revenue Cycle Solutions
Experience and proficiency in Microsoft Office products

245

Commercial Credit Implementation Consultant for FIS Ambit Resume Examples & Samples

Provide consulting and support to clients as they configure the product
Assist with converting data from old systems when applicable
Assist with project management by participating in regularly held status meetings and keeping the project manager and Sr. Implementation Consultant apprised of project and task status
Report, track and escalate system issues while keeping abreast of current issues
Leading client workshops and product training
Providing client support in accordance to contract obligations
Bachelor's degree in Finance, Accounting, Computer Science or other related discipline
Knowledge or prior experience in commercial lending, credit risk and/or credit administration
Highly self-motivated and ready to work in a challenging environment
Ability to travel for extended periods

246

Implementation Consultant Resume Examples & Samples

Develop and manage project plans for companywide project initiatives
Assist and collaborate in the design, build, and delivery phases of projects
Work with project teams on the execution of key deliverables and timely milestone completion
Create and implement standardized processes, procedures, and accountability mechanisms for project initiatives
Facilitate conversion to standardized processes across branches/locations
Evaluate branch/location business process efficiency and design solutions to address performance gaps and present recommendations accordingly
Establish and maintain positive relationships, and communicate successfully with Branch Presidents, leadership, and support teams throughout project implementations and completions
Effectively partner with Training & Change Management team to implement change management training and initiatives as needed
Bachelor’s Degree in Business Administration, Accounting, Marketing, or other business related field preferred
1-3 years of experience as a community manager in managing maintenance, construction or other large scale projects preferred OR; 1-3 years of experience as a project manager in centralization/transformation projects, ideally with heavy accounting and finance components
Strong problem solving and project management skills with acute attention to detail and ability to meet tight deadlines and project plans
Ability to professionally communicate both internally and externally with individuals at all levels of an organization, including senior leadership; ability to effectively speak in one-on-one and group situations
Ability to effectively train, motivate, and influence others and move toward a common vision or goal
Solid experience and knowledge of MS Office (Excel, Word, Outlook, PowerPoint, Visio)
Ability to work both independently and in a team setting; flexible, adaptable, and thrives in a fast-paced, changing business environment
Ability to lead and drive change through a collaborative, hands-on, and developmental approach
Skilled in being a self-motivating, analytical, and proactive team player
Exceptional time management and customer service skills
Ability to communicate complex issues to varying levels of users in a professional, positive, friendly and understandable manner
Ability to travel to branches and field locations as needed
Experience with Complete Control for Communities (C3) Software preferred but not required
CMCA or higher certification from Community Associations Institute preferred but not required
PMP certification from Project Management Institute preferred but not required

247

NAS Implementation Consultant Resume Examples & Samples

HCM Time & Attendance experience as a business analyst, consultant or practitioner in a relevant industry, or with software implementations
Ability to work from the ADP Tempe Office
Consultant experience in HCM and/or Time & Attendance environment, strong client facing presentation skills
Technical training or equivalent in related technologies and/orsystems implementations
Industry related certifications (PHR, PMP, etc.) are a plus
Prior experience working on multiple, concurrent projects
Sound requirements gathering and analytical approach
Ability to self-manage to deadlines and commitments

248

Professional Services Implementation Consultant Resume Examples & Samples

Be a part of a fast-moving team, working with various tools and technologies
Be responsible for client-specific systems integration with Bronto
Proactively develop and execute innovative solutions that will be scalable and repeatable
Stay up-to-date on Bronto platform changes/new features
Track all activities in PSA tool and document all client interactions
Tackle ad hoc assigned initiatives/projects
Potentially train new hires
Identify (and potentially execute on) ideas to improve offerings, create efficiencies
2+ years’ experience with integrations and web development knowledge
HTML experience
JavaScript/JQuery experience
Hands-on experience with eCommerce development preferred
Magento, NetSuite and Demandware experience preferred
Strong problem solving and experience managing concurrent customer projects
Must exhibit core competencies of customer focus, initiative, productivity and quality
Good written, verbal, organizational, analytical and interpersonal skills
Ability to multi-task and manage multiple projects simultaneously under tight deadline
Experience with software as a service (SaaS) preferred

249

Hotel PMS Systems Implementation Consultant Resume Examples & Samples

Consultants must be able to provide updates of progress and challenges to the Project Manager on a regular basis
Travel to customer premises both in and outside of normal working hours
Conduct on site database configurations, application training as well as providing effective on site “live” support of the company’s applications to the required standard
To be responsible for maintaining customer equipment whilst on site
To responsible and accountable for company stock in your possession
Adhere to and follow all procedures accurately and efficiently
Attend any relevant meetings on customer premise or at a Micros location as and when required
Attend any relevant training course which is set to improve knowledge on the company’s or associated applications

250

Implementation Consultant Resume Examples & Samples

The Implementation Consultant works with the Project Manager and other delivery consultants, and is responsible for handling multiple facets of Bottomline software implementation projects for the Corporate Services line of business
This may include but is not limited to: custom application development; installation and configuration of Bottomline software products, client communication, solution design, business process consulting, custom development, troubleshooting, issue tracking and resolution, training, and other tasks necessary to execute the contracted services
This is a technical, hands-on, customer facing programming and delivery role
On-site customer travel, possibly up to 50%, for upfront project analysis, software installation and/or product training
Perform high level data and project relations when supporting/troubleshooting account issue
Cultivate and sustain the customer relationship and ensure a high level of customer service and satisfaction
Active participation and adherence to Bottomline’s C1 Customer Service program
Focus on both customer satisfaction and continuous seeking out of new opportunities to expand customer relationships
Functional JD Edwards ERP experience with Accounts Payable, General Ledger, Procurement, Financials
Transform Development Experience
3+ years of experience in the software industry, preferably in Professional Services
AP/ERP Systems Integration experience specifically focused on – accounting, procurement, payment processing and financials
Understanding of web application concepts, operating systems, databases, forms design, workflow and document construction and management
Strong understanding of technology and programming (development experience)
External commercial software implementation or support (i.e. software professional services)
Excellent software troubleshooting skills
Understanding of LAN and system architecture, administration and security standards
ERP Systems Integration experience
Strong organizational, problem solving and analytical skills
RDBMS products such as SQL/Server, Oracle
Ability to diagnose base Transform & JDE EnterpriseOne code issues and report to product development the identified problems, diagnosis and recommended means for resolution
Technical solution design and/or development for Bottomline’s Transform AP products
Migration and software upgrade planning and execution
Perform high-level data and project relations when supporting/troubleshooting account issue
Ability to adapt in a dynamic services implementation environment where customer and business needs shift frequently
Strong organizational, problem-solving and analytical skills

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