Implementation Consultant Job Description

Implementation Consultant Job Description

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Implementation consultant provides support to client contacts regarding benefits, payroll, and human resources issues during the implementation process.

Implementation Consultant Duties & Responsibilities

To write an effective implementation consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included implementation consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Working in a busy, ever changing environment with multiple clients
Working at times within a team and at times autonomously without direct involvement of others
Flexible and quality focussed in their approach across a variety of tasks
Capable of liaising directly with customers
Reporting to the Implementation Manager within FIS
Analysis and requirements definition
Be the benefits lead for high profile clients
Overseeing tasks completed by other team members
Liaising with Implementation team members, Pension Management, Technical and clients to determine solutions and resolve queries
Information gathering and knowledge transfer

Implementation Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Implementation Consultant

List any licenses or certifications required by the position: PMP, OCP, MCSE, FLEXCUBE, CMCA, PMI, SAP, ICCE, ITIL, II

Education for Implementation Consultant

Typically a job would require a certain level of education.

Employers hiring for the implementation consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Technical, Computer Science, Business, Business/Administration, Accounting, MBA, Graduate, Finance, Engineering

Skills for Implementation Consultant

Desired skills for implementation consultant include:

Various operating systems
Excel
Word
PowerPoint
Accounting
Payroll/human resources
Permitting and planning
Utility billing
Clients processes and business requirements
Networks

Desired experience for implementation consultant includes:

Ability to manage and direct the overall implementation from a process and systems perspective
Ability to influence Senior Management and produce results according to Project timelines
Normal office environment that is well lit and well ventilated
Travel is required throughout North America (80% or more)
Experience with automated enterprise systems for leading global fortune 1000 companies
Undergraduate degree required (analytic discipline a plus)

Implementation Consultant Examples

1

Implementation Consultant Job Description

Job Description Example
Our company is looking to fill the role of implementation consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for implementation consultant
  • Responsible for creating data conversion scripts and converting data from source files
  • Responsible for the analysis and definition of the business and system requirements, recommends solutions to improve the clients’ business processes
  • Communicates the business requirements and recommended solutions clearly to the project manager and client
  • Ensures that business requirements are controlled in accordance with the agreed project scope
  • Configures our benefits platform and ensures that the configured solutions and other deliverables satisfy the business requirements of our clients
  • Develops test plans to test the configuration and reviews deliverables/output
  • Assists Project Manager in determining work effort and scheduling
  • Ensures that assigned tasks are accomplished within the planned and agreed work durations
  • Tracks the project status and communicates status of deliverables to the project manager or lead consultant, or to client as appropriate
  • Ensures that accomplishments and work hours are accurately accounted for in Oracle and in weekly status reports
Qualifications for implementation consultant
  • Relevant experience in clinical/biomedical and/ or software development environment
  • 4 -year college degree or equivalent (analytic discipline a plus)
  • Experience working in a sales environment a plus
  • The position requires overnight travel
  • The ability and willingness to travel domestically approximately 60% is required
  • 3+ years of work experience, preferred in an operating/line role, change management role, or continuous improvement role
2

Implementation Consultant Job Description

Job Description Example
Our company is looking to fill the role of implementation consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for implementation consultant
  • To deliver technical work relating to Thermo Fisher Informatics products
  • Manages and drives the technical implementation of new client data feeds for Verification Exchange, testing data with client for accuracy and data quality assurance
  • Communicates the service value to clients through a detailed understanding of Verification Exchange and the available service features
  • Partners with the Operations, Product Management, and Product Development teams for technical matters and problem resolution
  • Provides consulting and support to clients as they implement new services
  • Pharmacy training
  • Gather and interpret client requirements and processes, and translate these into online solutions
  • Undertake system demonstrations when required to existing clients
  • Produce detailed web requirement documentation and specifications
  • Facilitate internal and external system training, and provide appropriate documentation
Qualifications for implementation consultant
  • Professional experience in, , operations/line management, continuous improvement, change management, supply chain management, procurement, or lean services
  • Advanced graduate degree and excellent academic record required (e.g., Master, MBA, PhD)
  • Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area
  • Experience or training in web-based applications and tools
  • Experience with test plan creation, testing procedures and test plan execution is an advantage
  • Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required
3

Implementation Consultant Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of implementation consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for implementation consultant
  • Participation on other technical activities and projects as required
  • Delivers product implementations of a narrower scope, often at existing clients
  • Scopes and manages a specific set of implementations, building requirements, managing risks, creating project plans, executing on-time & in accordance with current client service workflows and policies
  • Provides inputs for improving client service workflows and policies
  • Serves as key interface with clients during projects including frequent onsite meetings
  • Actively contribute in client engagements for business process mapping and requirement workshops
  • Work with the client to define the most optimal future state operational process and related product configuration
  • Manage scope by providing innovative solutions and challenging all new client requirements and change requests but simultaneously ensuring that client gets the required business value
  • Assists in creating documents for all the Business process mapping deliverables – Models, Output report, Processes and Configuration set
  • Work closely with product design & development team to analyse and design functional enhancements
Qualifications for implementation consultant
  • 1 plus years’ experience implementing digital technology in an academic setting
  • Excellent verbal and presentation skills to implement our products
  • Ability to multi-task, and able to deliver to project deadlines
  • Strong critical thinking, attention to detail, and problem solving skills are essential
  • A proven track record of accomplishments and academic achievement are equally important
  • Leads the internal new business and renewal implementation process and acts as the single point of contact during this phase
4

Implementation Consultant Job Description

Job Description Example
Our company is looking for an implementation consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for implementation consultant
  • Escalate project issues to Implementation Manager including scope variations, task slippages and any risks that may arise during the project
  • Liaise with internal teams to ensure that client’s requirements are understood and timeframes are adhered to
  • Mentors, coaching, training and providing technical support to less experienced implementation consultants
  • Installation of software and assist them in their use of the system
  • Supervise and mentor their team members, and work closely with the development team to implement software enhancements
  • Responsible for driving activity within key Oil & Gas accounts as part of the technical project delivery and will play primary roles of Engagement Lead, Industry Subject Matter Expert and Business Analyst during project engagements
  • Focused on the technical solution development solving data, systems and applications problems for our clients and is the most knowledgeable about business processes
  • Responsible in developing close working relationships with the clients
  • Manage clients and client expectations during the implementation process
  • Build and maintain long term relationships with management companies and properties within assigned portfolio
Qualifications for implementation consultant
  • Assess/evaluate client requirements against scope of project, manage implementation project plan and schedule
  • Joint responsibility for managing client expectations alongside named Sales and/or Account Manager
  • Ability to manage multiple clients and projects/tasks simultaneously
  • Create new deliverables/best practices for implementation services to enhance implementation engagements
  • Monitors regional and global legal and compliance requirements impacting new business and renewal implementation
  • Monitors on an on-going basis International client’s product lines and services to ensure client’s needs are met
5

Implementation Consultant Job Description

Job Description Example
Our company is looking to fill the role of implementation consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for implementation consultant
  • Work with the quality team to develop, manage and execute User Acceptance test plans
  • Document delivered features including required training materials, presenting the feature to the customer and managing the acceptance process
  • Configure AeroDocs Solutions to meet customer needs and preparing the systems for customer training and testing
  • Support the customer with conference room pilots, investigating reported issues and preparing Jira tickets for resolution
  • Demonstrate effective communication, vertically and horizontally across the business and act as an internal advocate for customer
  • Consistently follow and apply methodologies, BA practices, SDLC, change management, and compliance practices and policies
  • Work collaboratively on a small team and as an individual contributor
  • Work on implementation projects to achieve billable utilization rate up to 40%
  • Enhance the Project Management Process
  • Recommending optimal system configuration and business processes based on industry best practices
Qualifications for implementation consultant
  • To always actively treat customers fairly (TCF) and support/ drive any TCF initiative
  • College courses or equivalent experience
  • Hospital Materials Mgt
  • Eagerness to perform a range of activities as they pertain to client on-boarding and support
  • Proficient time manager, possessing the ability to manage multiple projects, responsibilities and competing priorities in a fast-paced environment
  • Irregular work hours may be required to meet the needs of the customer

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