Implementation Lead Resume Samples

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MM
M Murazik
Missouri
Murazik
303 Wintheiser Springs
San Francisco
CA
+1 (555) 254 5297
303 Wintheiser Springs
San Francisco
CA
Phone
p +1 (555) 254 5297
Experience Experience
Philadelphia, PA
Technical Implementation Lead
Philadelphia, PA
Schneider Group
Philadelphia, PA
Technical Implementation Lead
  • Own & perform the role of Project Manager for the delivery of technical initiatives. Manage all business partner and IT involvement with these projects. Assign duties, responsibilities, facilitate meetings and provide follow-up to ensure task completion in a timely manner
  • Ensures all project activity follows Gap Project Management Office methodology of Agile
  • Develops project plans including budgets, resource allocation, timeframes & success criteria (outcomes/ measures)
  • Assesses projects & identifies essential tasks; reprioritizes tasks dynamically during the project; performs risk assessments; identifies and evaluates alternatives
  • Partner with the business & technical teams to complete change control documentation as necessary
  • Own the deployment process for new initiatives and process changes. Negotiate with the business partner, support & project teams to develop the deployment and training plan
  • Ensure post implementation review are conducted and communicated for all initiatives
Boston, MA
Rtls Location Services Implementation Lead
Boston, MA
Blanda, Conn and Veum
Boston, MA
Rtls Location Services Implementation Lead
  • Manages site implementation teams consisting of DXC employees and vendor partners; directs daily work activities/priorities of VA, Partners, and other DXC employees
  • Incident Management: Resolves technical and some business incidents independently
  • Escalation Management: identify, mange, and lead escalations through L4
  • Applies deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups
  • Proactively and reactively look for solutions to prevent complex problems from occurring across teams/technologies
  • Ensures Configuration Space Files (CSF) and Configuration Management Database (CMDB) entries are complete and accurate
  • Reviews RTLS hardware designs and identify areas that may not meet design expectations
present
Houston, TX
MYS Ctsm Pg-citift Team Project Implementation Lead
Houston, TX
Miller-Denesik
present
Houston, TX
MYS Ctsm Pg-citift Team Project Implementation Lead
present
  • Establish and implement a comprehensive process for CitiFT project team for multiple countries
  • Managing of CitiFT Process elements include SLA, Testing process, Communication process, documentation process & controls/review processes
  • Support Static data migration and maintenance functions. (E.g.: Pricing Bank routing Incremental
  • Setups based on Ops / Product requests Special instructions etc.)
  • Support Citiservice & Investigation with Client Pricing inquiries & Issue investigation due to delayed funds incorrect routing etc
  • Work with team on conversion of FTI security matrix to CitiFT matrix based on functions and roles in branches
  • Single point of contact point for operations and business partners to collaborate for ensuring all vital parameters of project are met within deadlines
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Webster University
Bachelor’s Degree in Computer Science
Skills Skills
  • Executes work stream of 1 – 3 medium to large scale implementations 100 – 500FTE of the DPA work stream deployment within Process optimization program in various centre’s CB Operations
  • Participates in design working sessions; supports the data analysis process and the presentation of the design approach, options and decisions to key stakeholders and senior leaders informed by common design principles and balanced by change management considerations
  • Accountable for configuration of the triggers and process steps for the implementation, working collaboratively with the business, the Process COE and process owners to identify the triggers and data check points
  • Leads trend analysis and investigates changes in DPA trigger and process outputs, troubleshoots current configurations to applicable systems and/or processes
  • Responsible for working closely with IT Analysts and the Vendor (Verint) on complete system setup and troubleshooting to create solutions and integration activities with each software implementation
  • Acts as the DPA SME for each centre implementation and the single point of contact for all Business as usual support and governance post implementation; responsible for providing real-time support and updates
  • Responsible for working with assigned project manager to ensure implementation plans are completed in a timely manner and communicating impacts to project timelines, issues and risks
  • Performs in-depth insights conducting root-cause analysis and providing historical trending
  • Supports DPA CoE Manager in Development of DPA CoE governance models and execution of day to day governance for POP pilots and is responsible for creating system configuration and process configuration documentation for each implementation
  • Responsible for administration of organizational hierarchy in DPA tool, and its associate agent data base for designated business partners; user profiles and permissions, application analysis mapping, and other related tasks
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15 Implementation Lead resume templates

1

Artiva Product Implementation Lead Resume Examples & Samples

  • Knowledge of typical enterprise network configurations and environments
  • Demonstrated outstanding verbal and written communication skills
  • Excellent customer service attitude
  • Knowledge of supervisory techniques and appropriate skill in managing technical support teams
  • Ability to set priorities and maintain overall user satisfaction
  • Experience in developing and reporting of software related metrics to be used for baseline and continuous improvement efforts
  • Experience in working with outsource and/or offshore development organizations
  • Possess strong decision making skills for problem identification and solution recommendation. Possess written and oral communication skills to prepare and communicate programming plans and procedures as well as to interact with all levels within the client, project, and consulting services organization
2

Production Implementation Lead Resume Examples & Samples

  • 5+ years experience in the Credit Card Banking industry
  • Strongly developed analytical and trouble shooting skills
  • Knowledge of the PLCC process
  • Demonstrated team player with ability to learn complex technical material
  • Demonstrated high level of self-motivation with a strong desire to solve problems and multi-task with priority
  • Knowledge of systems used within Credit Operations
  • Ability to learn
  • Strong people facilitation skills, excellent business writing skills, and a proven track record in meeting/exceeding stated deadlines and milestones required
  • Possess strong decision making skills for problem identification and solution recommendation
  • Possess written and oral communication skills to prepare and communicate programming plans and procedures as well as to interact with all levels within the client,
3

SAS Production Implementation Lead Resume Examples & Samples

  • Oversee production processes including reviewing analysis design and implementation of strategic initiatives throughout the organization
  • Oversee all production processes relating to operational and strategic initiatives
  • Ability to effectively communicate with all levels of management, project teams, technical support representatives and end-users with focus on problem solving skills used to support, develop, test, and implement new and existing business processes
  • Design, test, implement, and monitor production jobs to maintain 24/7 uptime with 100% processing integrity
  • Provide change management support, including monitoring tools, updates, and corrections
  • Support production control batch processing, job creation, error message response, and alerting group through clear and effective communication
  • Assessment of new and existing processes to provide recommendations for efficiencies and optimization
  • Exercise discretion and independent judgment in making decisions regarding management of processes with high awareness on potential risks and impacts to customers and clients
  • Partner with management and staff to improve quality, responsiveness, and service of production support services
  • Effective communication with customers and clients concerning issue escalation and established support procedures
  • Representation of production support team and company in meetings with clients and internal groups
  • Participation in strategic planning exercises, including recommendations on appropriate tools and procedures that will increase efficiency and reduce response/recovery time to meet internal and external SLA requirements
  • Facilitate and drive issue and risk management processes through to resolution with a focus on process control to prevent and mitigate issue redundancy
4

BPM Production Implementation Lead Resume Examples & Samples

  • Oversee implementation of strategic initiatives supported via the current platform through charter creation and product ownership
  • Design, oversee testing, and monitor production jobs to ensure that Collections programs and processes are being handled correctly
  • Review daily production batch processing, and error message reviews, working with BTG and COSI to ensure timely and effective issue resolution
  • Assessment of new and existing controls to provide recommendations for efficiencies and optimization creating new control routines where applicable
  • Partner with BTG to improve quality, responsiveness, and service of production support services
  • Provide case support for batch load initiatives providing information to receiving parties as well as making decisions around the best way to integrate accounts into the platform
  • Create process documentation around current collections platform processes
  • Ability to effectively communicate with all levels of management, project teams, technical support representatives and end-users with focus on problem solving skills used to support, develop, test, and oversee implementation of new and existing business processes
  • Exercise discretion and independent judgment in making decisions regarding management of processes with high awareness on potential risks and impacts to customers and clients
  • Representation of production support team and company in meetings with clients and internal groups
  • Participation in strategic planning exercises, including recommendations on appropriate tools and procedures that will increase efficiency and reduce response/recovery time to meet internal and external SLA requirements
  • Facilitate and drive issue and risk management processes through to resolution with a focus on process control to prevent and mitigate issue redundancy
5

O&t-development & Implementation Lead Resume Examples & Samples

  • Responsible for Application Design, Development and Delivery of Wealth Management Application
  • Manage the application development / support with a team of professionals drawn from Strategic vendors
  • Drive solutioning & design for new business requirements
  • To co-ordinate with various technology and business stakeholders from various geographical Time Zones
  • Responsible for meeting the quality, scope & cost metrics as per the project plans
  • Foresee, Assess and report any risks in Delivery Plan and Come up with the right Mitigation plan
  • Support the testing phase as an application owner and Over sees the defects turn around
  • Responsible for daily task planning and monitoring the output for the strategic vendor resources
  • Familiarity with Agile development methodology and tools
  • Hands on experience in design & development of Midrange and Mainframe application solutions
  • Technical skills & knowledge of Java J2ee, Oracle DB, Websphere
  • Client Side UI Framework (JavaScript, JQuery, DOJO, JSON)
  • App Servers: Web sphere, Tomcat, etc.. on Unix, Linux , AIX platforms
  • IDE - Eclipse, RAD
6

Motif TDD Infrastructure Development & Implementation Lead-dq Resume Examples & Samples

  • Bachelors degree in Information Technology/Numerate Degree or equivalent experience
  • 5+ years experience working in Technology
  • 3+ years programming experience
  • 3+ years experience in the following languages and tools
  • Prefer programming experience with team leading experience
  • Excellent communication skills � Written and verbal
  • Ability to work effectively upon multiple work items at the same time
  • Ability to work in a virtual team across disparate geographies and time zones
  • Possess good organisational skills
  • Positive team player
  • Flexible approach to working hours
  • Practical and pragmatic approach to work
7

Technical Implementation Lead-salesforce Resume Examples & Samples

  • Provide in-depth knowledge of Deltak's Salesforce.com product offerings and processes
  • Work with the client to understand their current business processes and pain points; identify the desired future process models and solution architecture that will address the issues and pain points
  • Conduct client visioning sessions with executive client management on Integration or Application Rationalization to establish the blueprint for the solution leveraging Deltak's products and/or any 3rd party applications when necessary; sessions will require intensive preparation, quick learning, strategic perspective, attention to detail, creativity, and excellent oral and written communication skills
  • Provide technical oversight for multiple projects at a time, including sharing expertise on standards, guidelines, and design patterns for Salesforce.com applications based on industry best practices
  • Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks
  • Ability to clearly communicate and provide input to Salesforce.com product development team regarding key features, solutions gaps, and desired enhancements
  • Participate in the client steering committee, objectively monitoring the execution model against the defined vision for success
  • Review and provide input on detailed design specifications, staffing and budget models, and infrastructure and project plans for alignment with the success blueprint
  • Significant technical and/or business process consulting or Enterprise Architecture experience and at least 3 additional years of Solution Architect experience
  • Strong hands-on knowledge of Apex/Visualforce and OOTB Salesforce.com capabilities or expertise with other CRM
  • Expertise in Integration and SOA/Web Services implementations
  • Experience in Data Modeling, Data Cleansing and BI Reporting
  • Extremely strong written and oral communication, negotiation, interaction management, and presentation skills are required
8

Implementation Lead Resume Examples & Samples

  • Executes work stream of 1 – 3 medium to large scale implementations 100 – 500FTE of the DPA work stream deployment within Process optimization program in various centre’s CB Operations
  • Participates in design working sessions; supports the data analysis process and the presentation of the design approach, options and decisions to key stakeholders and senior leaders informed by common design principles and balanced by change management considerations
  • Accountable for DPA tool configuration, including gathering and documenting processes and analytical requirements during implementation and Business as usual phases. Gaining in-depth knowledge of business processes and applications
  • Accountable for configuration of the triggers and process steps for the implementation, working collaboratively with the business, the Process COE and process owners to identify the triggers and data check points
  • Leads trend analysis and investigates changes in DPA trigger and process outputs, troubleshoots current configurations to applicable systems and/or processes
  • Responsible for working closely with IT Analysts and the Vendor (Verint) on complete system setup and troubleshooting to create solutions and integration activities with each software implementation
  • Acts as the DPA SME for each centre implementation and the single point of contact for all Business as usual support and governance post implementation; responsible for providing real-time support and updates
  • Responsible for working with assigned project manager to ensure implementation plans are completed in a timely manner and communicating impacts to project timelines, issues and risks
  • Performs in-depth insights conducting root-cause analysis and providing historical trending
  • Supports DPA CoE Manager in Development of DPA CoE governance models and execution of day to day governance for POP pilots and is responsible for creating system configuration and process configuration documentation for each implementation
  • Responsible for administration of organizational hierarchy in DPA tool, and its associate agent data base for designated business partners; user profiles and permissions, application analysis mapping, and other related tasks
  • Responsible for daily validation and auditing procedures, identifying/communicating concerns as required during implementation
  • Assists with the collection of information, analysis, impacts assessments of post-launch initiatives
  • Supports the management and monitoring of execution routines designed to measure and monitor effectiveness of the Process Optimization program (DPA COE) functionality/changes to determine success and act upon adjustment recommendations where applicable
  • Minimum BA/BS
  • Minimum of 3 years’ experience implementing and business design of business technical solutions in operations environments
  • Minimum 3 years’ experience in developing management reporting strategies and metrics
  • Minimum 3 Years’ experience with Verint Solutions (or other eWFM solutions)
  • Preferably MBA, or MA in Math, Statistics, Economics, Operations Research
  • Preferably experience in Shared service leadership – WFM, CPO, EPM, Reporting, Analytics
  • Experience in gathering business requirements and ability to write and edit technical material and Strong listening and negotiating skills
  • Business acumen and strategic thinking/mindset
  • Proficiency with Analytical and reporting tools (SAS, SQL, Oracle OBI etc)
  • Extremely proficient with MS Office programs (Power Point, Excel, Outlook, and Word)
  • Excellent analytical skills - ability to creatively problem solve real world business problems and communicate complex analytical solutions in user friendly language
  • Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills
9

Marketing Implementation Lead Lev J Resume Examples & Samples

  • Strong relationship builder with the ability to collaborate, work and influence at all levels within an organization and a proven ability in building productive working relationships with cross business, functional and/or project teams
  • Significant Marketing related experiences, knowledgeable in multiple domestic business units, and marketing functions
  • Excellent presentation and communication skills (written, oral and formal presentation); ability to communicate and demonstrate influence at all levels of the organization
  • Strategic thinker and influencer with the aptitude to create and articulate a future state vision for the collective Marketing initiatives
  • Team-oriented leadership style; proven skills in leading multi-disciplinary teams
  • Technical expertise in providing business leadership on complex, cross-business unit projects
  • Strong experience in successfully delivering large transformation programs
  • Demonstrated ability to manage change through an organization while building a positive work climate
  • Experience in change management, specifically in the areas of communication, employee relations, learning and development, and overall organizational effectiveness is a plus
  • Strong positive leadership skills with demonstrated ability to work with senior leaders and navigate a team through a dynamic environment
  • Self-starter with a strong sense of ownership and commitment to excellence
  • Newark location preferred or ability to travel frequently to Newark
  • Travel up to 20-40% to other Prudential locations might be required, depending on primary location
10

Regional Implementation Lead, Sydney Resume Examples & Samples

  • Interface with client serving team and Service Delivery on plan and build of new products, applications and corresponding infrastructure
  • Review and input on Architecture design and engineering of new products. Work with client serving team on workflow implementations
  • Assess project responsibilities and identify hours required for end to end implementation and resources to be engaged
  • Implement and install E-Discovery applications, mandated security products, SQL databases as well as select analytics products used by FIDS/FTDS
  • Work with Transition Management and internal SLHS team to develop all documentation required for end to end support of newly implemented environment including Operations Manual, PSP, Runbook and operational transition review
  • Train members of the Operations team for support and day to day product operations
  • Manage resources within the region and determine appropriate assignments for specific projects
  • Work with Information Security on application remediation and patching
  • Serve in the role of primary contact with the vendor as well as the business users
11

Implementation Lead-data Center Services Resume Examples & Samples

  • Contribute technical analysis to support the development of business plans
  • Articulate the business value and impact of advanced technical and nontechnical information with ease and know when
  • Advanced analytical skills - Minimum of 5 - 7 years experience providing technical support in a Data Center - Minimum of 5 - 7 years experience providing technical support for Server based Operating Systems - Intermediate understanding of SAN technology - Intermediate understanding of copper and fiber optics standards - Intermediate knowledge of LAN/WAN technologies - Intermediate knowledge of LAN and WAN network hardware and software - Intermediate knowledge of multiple major server hardware vendors - Intermediate knowledge of power and cooling equipment utilized in data centers - Intermediate understanding of network security policies - Advanced understanding of JPMChase Critical Environment standards and policies - Advanced understanding of JPMChase Security policies - Advanced understanding of other JPMChase policies - Advanced understanding of change management procedures JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
12

Trade Management Stragic Implementation Lead Resume Examples & Samples

  • Experience working in a trade management role with a large scale change driven initiative
  • Cross-Asset product knowledge
  • Front office experience with a deeper understanding of how a change initiative can reshape a business model
  • Deep understanding of the full trade lifecycle from Front-to-Back/Experience in process modelling
  • Personable whilst unyielding and efficient in a high pressure environment
  • Experience and demonstrable expertise in managing and maintaining Stakeholder Engagement to MD level and Business Heads
13

Operational Business Analyst & Implementation Lead Resume Examples & Samples

  • Support the implementation of Pearson wide projects with impact on Operational Resources by representing all functional areas to ensure effective design and implementation minimising disruption to operational delivery and maximising benefit
  • Provide business analysis – process mapping, requirements gathering, and process redesign
  • Deliver proposals with cost/benefit analysis for consideration which deliver against OR strategic objectives improving service, efficiency etc
  • Implementation of proposals including standard change management methodologies, stakeholder management, etc
  • Supplier management - Implement change using 3rdparty suppliers of existing and or new production systems and services
  • Develop and contribute to a continuous improvement and performance measurement ethos utilising resources in C&D team to deliver data and management information
14

Cib-global Prime Brokerage Implementation Lead-senior Associate Resume Examples & Samples

  • Client focus: Ensure that client requirements and sales mandate are delivered with a sense of urgency. Act as single point of contact for client while facing-off internally on their behalf across internal support groups and business partners. Transition will also encompass third-parties involved such as client vendors, ECN's, Fund Administrators and other authorized interests
  • Project management: End-to-end project management accountable to client and business owners. Accountable for delivering fully operational account to client in a timely manner. Ability to identify potential differences between current JPM offering and client requirements from the onset of on-boarding, and work with client and internal partners to solve
  • Internal Partner Coordination: Coordination across JPMorgan teams globally throughout the transition process. In particular, building strong relationships with Sales and Trading, Client Solutions, Credit, Risk, Legal, Client Service and Technology teams in order to facilitate client timelines. Serve as initial point of escalation for internal support teams
15

MDM Implementation Lead-enterprise Data Office Data Architect Manager Resume Examples & Samples

  • Exhibit a strong understanding of enterprise data integration technologies (e.g. ETL, enterprise application integration (EAI), enterprise information integration (EII)) and future technology direction. Provide improved data integration direction between enterprise data warehousing and transactional applications
  • Research technology for application within BB&T to enhance efficiency and value. Build business case for acquiring, integrating and implementing high value technology and processes for data warehousing, business intelligence and transactional applications
  • Manage and oversee efforts (e.g. Proof of Concepts), to measure and prove new technology value
  • Provide thought leadership in the definition and articulation of data architecture technologies, approaches and design
  • Establish strong relationships with key LOB and technology stakeholders and create convergence by demonstrating credibility, empathy and expertise on business and technical issues
  • Facilitate, communicate, collaborate and persuade others in the definition, adoption and implementation of coherent technical and business data architecture to include data privacy, data governance and data management
  • Maintain professional contacts with other financial institutions, vendors and professional organizations concerning existing and developing data governance, data quality, data warehousing and business intelligence technologies
  • Establish rules and guidelines for data architecture, data warehousing, data integration and data confidentiality
  • Define and establish a data governance process to include enterprise business data governance, business data definition and data conformance that will develop and monitor the governance policies required to ensure data integrity. Create and enforce data architectural standards
  • Establish process for the use of data architecture frameworks to include business data management, business intelligence, data quality and data usage
  • Responsible for assigned personnel regarding employment, career development, performance evaluations, promotions, transfers and terminations within established policies and guidelines to include completion and delivery of personal development plans (PDPs) and implementation of salary, officer and other personnel-related changes
  • Bachelor’s degree in information technology-related field, or equivalent education and related training
  • Ten years of experience in data management and enterprise data warehousing practices
  • Comprehensive skills in ETL, EAI, EII, metadata, reference data, data warehousing, transactional/operational data stores, data quality and business intelligence
16

Business Analyst, Implementation Lead Resume Examples & Samples

  • Manages multiple work streams across the project life cycle of implementation projects; assesses and escalates issues throughout Discovery, Planning, Building, Deployment phases of the project
  • Communicates concisely (verbal and written) project status to senior leadership (internal/external stakeholders); leads both the internal and external governance process for all transition deliverables; facilitates Client Steering Committee meetings during Implementation period along with the Account Executive
  • Is responsible for scope management versus agreed Statement of Work and Service Delivery Model; where new scope items are identified is responsible for ensuring the Change Control process is followed and reviews and approves all Change Controls and associated plans and costs before presenting to the Change Control Board
  • College degree required
  • Working knowledge of relational databases and benefit administration systems preferred
  • Proven ability to develop effective day-to-day working relationships with the client, third party vendors and ancillary service providers and other internal parties to ensure seamless delivery on specific tasks, special projects and/or participant issues
  • Proven ability to lead resources and projects tasks across multiple work streams such as data, communications or systems implementation
  • Strong leadership skills with the ability to effectively obtain and communicate status to immediate project team and upper management
  • Ability to work with internal and external parties to obtain information needed to write business requirements documents
  • Handles multiple demands and competing priorities with minimal direct supervision
  • Manage the production calendar to ensure deliverables are met and executed within the agreed upon production schedules
  • Develop and maintain documentation of process flows, administrative summaries and standard operating procedures
  • Work with other internal groups to prepare testing strategies to support testing events, data interfaces in/out of the system, employee communications, employee tools (such as the enrollment web), and client reporting
  • Monitor/manage client and internal escalations
17

Business Implementation Lead Resume Examples & Samples

  • Partnering with project managers on projects to ensure the business change is tested and any variances are understood and signed off with an understanding of any impacts to either client or employee before implementation begins
  • Coordinating the implementation of business changes both technical and non-technical (planned and unplanned) within Client Account Management
  • Developing communication content both written and verbal describing and outlining recent changes or business initiatives
18

Technical Implementation Lead With Fluent English Resume Examples & Samples

  • Build automation applications to support global process model
  • Support transition of new clients on to the global model
  • Implement new global tools across GSS delivery centres in Poland, India & China
  • Identify further improvement opportunties within the global model
  • Take ownership of your own deliverables and drive personel development
19

Onboarding Implementation Lead-associate Resume Examples & Samples

  • Assume ownership for implementing specified allocated events, coordinating across a wide
  • Understand the pressures and drivers of the clients/ stakeholders that we support
  • Constantly explore avenues for greater process efficiency, control. Apply time management
  • Experience within the Financial sector, ideally with an Asset Management Firm, Custodian or
20

ISG Client Onboarding Investor Sales Change & Implementation Lead Resume Examples & Samples

  • Strong knowledge of the Capital Markets environment, understanding of products and services offered to clients
  • Experience of working within a shared services function with a diverse client base
  • Proven ability to interpret and implement change
  • Outstanding stakeholder management skills
  • Good knowledge of MS Office Suite, including proficiency in Excel and excellent skills in Powerpoint
  • Expertise in process management including current state, pain point recognition and future state design
  • Strong leadership and teamwork skills in a small local setting, as well as across different geographic locations
  • Must possess excellent communication skills with the ability to be assertive
  • Ability to focus on high quality work while under pressure
  • Good academic qualifications would be desirable, but less relevant than a proven track record in collaborative change management
  • Financial services related qualifications would be advantageous (e.g. IAQ or similar)
21

Technical Implementation Lead Resume Examples & Samples

  • Own & perform the role of Project Manager for the delivery of technical initiatives. Manage all business partner and IT involvement with these projects. Assign duties, responsibilities, facilitate meetings and provide follow-up to ensure task completion in a timely manner
  • Ensures all project activity follows Gap Project Management Office methodology of Agile
  • Develops project plans including budgets, resource allocation, timeframes & success criteria (outcomes/ measures)
  • Assesses projects & identifies essential tasks; reprioritizes tasks dynamically during the project; performs risk assessments; identifies and evaluates alternatives
  • Partner with the business & technical teams to complete change control documentation as necessary
  • Own initiative testing. Ensure detailed test plans are created for every initiative. Developing in country test scripts as needed, participate in system acceptance validation & verification with both the IT project team and the business partners
  • Own the deployment process for new initiatives and process changes. Negotiate with the business partner, support & project teams to develop the deployment and training plan
  • Ensure post implementation review are conducted and communicated for all initiatives
  • Provide exceptional IT support to internal customers, across geographical locations ensuring an overall high level of customer satisfaction on an ongoing basis
  • Use Service Now to create change tasks and update incident records
  • Escalate problems to the relevant expert group, as per service level agreements
  • Communicate status of problems to customers, as per service level agreements
  • Follow high severity notification procedures for all severity 1 and 2 problems
  • Take ownership of more complex issues and drive for resolution/completion; investigate the root cause and implement improvements to reduce future occurrences
  • Develop strong & trusting relationships with business, International & US counterpart at many levels of the organization
  • Provides direction & integrates activities with other Gap Europe departments to ensure successful implementation & support of project efforts
  • Manages vendor performance & relations as appropriate
  • Bachelors degree preferable
  • Project Management certification in Agile and/or Scrum
  • IT experience gained in a large multiple outlet organisation in equivilent level role
  • Previous experience of providing IT services & support for a large organisation
  • IT project management experience on mid – large projects
  • Previous experience managing 3rd party vendors
  • Strong experience in providing 2nd/3rd line IT Support
  • Previous customer service experience desirable
22

Business Implementation Lead Resume Examples & Samples

  • Manages assigned work packages against timelines and within scope and budget; communicate Customer Contact Center implementation requirements to initiator and lead/coordinate activities to minimize impacts and disruption to the operations. Analyze data and documents associated with work packages which are proposing change and assess the impacts to customers and employees from a local and national level
  • Ambassador of business changes. Partner with the Business project lead to conduct Employee feedback sessions,
  • Create professional presentation material for centre leadership teams in order to communicate change. Facilitate and lead discussions as required, preparing documentation to record discussion and follow-up actions
  • Prepare communications content for Senior Leaders regarding upcoming initiatives, business results or key accomplishments
  • Coordination and participation of business verification to support business process changes both non technology and technology related
  • Develop a thorough understanding of client groups and businesses in order identify impacts and recommend LOB specific opportunities and approach
  • Partner closely with the Intake manager to understand the change management calendar impacts and provide regular updates to the local team
  • Liaise with key stakeholders internal to Client Account Management in order to expedite business process change and to recommend client specific approaches to resolving high level, potentially high impact needs of the clients
  • Solid organizational and time-management skills
  • Advance computer skills; MS Excel, MS Word, MS PowerPoint and MS Outlook, able to design spreadsheets and reports
  • Proficient analytical and problem-solving skills
  • Demonstrated initiative, strong commitment to learning
  • Developed presentation/interactive skills
  • Developed relational skills i.e. Negotiating & influencing skills
  • Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization and across lines of business
  • Expected to operate with considerable independence in setting priorities and assessing issues
  • Ability to effectively manage change when priorities are continually changing
23

SWP System Integration Web Service Implementation Lead Resume Examples & Samples

  • Developing code based on reading and understanding business and functional requirements following the Agile process
  • Producing high-quality code to meet all project deadlines and ensuring the functionality matches the requirements
  • Analyzing and resolving issues found during the testing or pre-production phases of the software delivery lifecycle; coordinating changes with project team leaders and cross-work team members
  • Providing technical support to project team members and responding to inquiries regarding errors or questions about programs
  • Interacts with architects, other tech leads, team members and project manager as required to address technical and schedule issues
  • Suggests and implements process improvements for estimating, development and testing processes
  • BS Degree in Computer Science or engineering
  • A minimum of 5 years prior work experience working with an application development organization; must demonstrate experience delivering systems and projects from inception through implementation
  • A minimum of 3 years in web services development - Preferably Java. Experience in .NET is nice to have but not replacement for Java
  • Proficiency in Analysis, Design, Build, and Deployment of Java applications. Experience developing solutions within an Application Container; experience developing Java services; web services is a plus
  • Strong fundamentals and experience in SOAP, REST web services, using SSL with web services
  • Language: Java, Unix Shell,
  • OS and Servers: Linux, Windows, Apache, Weblogic
  • Web: HTTP, HTTPS, HTML, DOM, DNS
  • Database: Oracle PL/SQL, SQL, Sound knowledge in RDBMS design and implementation
  • Knowledge of authentication and authorization technologies such as OAuth, Single Sign-On (SSO) with experience in SAML
  • Knowledge of XML and JSON data formats
  • Strong system/ technical analysis skills
  • Planning, management and execution of projects involving integration Client Systems with SEI’s published web services
  • Propose, implement Web services best practices and tools
  • Strong leadership skills needed. Ideal candidate will have excellent communication skills and strong problem solving abilities
  • Ability to document processes procedures clearly and accurately -- not only within the group to share the knowledge and understanding of our own systems, but also for distribution to both internal and external customers
  • Continually look for opportunities to improve our platform, process and business
  • Oversee vendor relationships and assess vendor solutions for our product road map
  • Leadership or mentor experience with more junior engineers
  • Great communication and collaborative
  • Ability to act in a consultative role to gather and understand business needs and goals from senior level executives and to guide the team to build solutions based on that data
  • Ability to make decisions and to thrive in an entrepreneurial, rapidly-changing environment, while maintaining professional composure
24

Healthcare Software Implementation Lead Resume Examples & Samples

  • Perform system integration and configuration analysis to determine the technical requirements necessary for the successful deployment of Optum’s healthcare administration platform
  • Lead the support of the system configuration and platform integration for an implementation event
  • Ensure compatibility with the Customer’s business requirements and system integration needs
  • Ensure the successful and full implementation of the platform
  • Deployment of cloud platform, Optum hosted environment
  • Implement and configure commercial software
  • Integration with the Customer’s platform
  • Detailed End - to - End product implementation management
  • 5+ years in a leadership position with a technical / business role
  • 5+ years Healthcare Industry experience
  • 4+ years of experience translating Business Requirements into system design
  • 3+ years of software implementation project management
  • Experience with commercial software development and / or deployment
  • Self - starter, well organized, manage to a schedule, strong communication skills
  • Should be able to provide time estimates for allocated work
  • Experienced understanding of Agile Software Development Life Cycle procedures
  • Experience with effective communication involving business executives and IT leadership
25

Digital Analytics Implementation Lead Resume Examples & Samples

  • Create and manage the digital capture strategy and roadmap derived from overarching business objectives
  • Define and implement internal analytics implementation workflows and processes
  • Manages analytics implementation projects, including timelines and budgets
  • Direct the development and implementation of the analytics data layer on new and existing digital properties, and work with developers as needed to communicate the implementation design and objective
  • Execute, on an ad hoc basis, the data capture tags necessary to ensure key customer journeys and interactions are captured
  • Collaborate with external vendors and internal analytics team to identify and create analytics tracking solutions that enable multi-channel digital data collection and data analysis of customer journeys across websites and mobile apps
  • Optimize and improve existing implementation and tracking to better enable analysis teams to deliver insights and recommendations to digital teams
  • Augment web analytics data through the integration of third party marketing tools
  • Identify and enable the convergence of website and offline data to help visualize the end-to-end customer experience
  • Monitor and manage the implementation of existing variables and metrics to ensure sustained data collection, accuracy, and performance. Diagnose issues with configurations and identify resolutions, as necessary
  • Interface with other customer intelligence teams to provide required data warehouse exports and data feeds to enable
  • Act as a subject-matter expert and maintain working knowledge of industry best practices and changes in analytics platforms, and identify how they impact existing and future work
  • Have in-depth knowledge of and experience with Adobe Analytics platform implementation including AppMeasurement and s_code management and implementation, plug-ins, and analytics server call types
  • Experience using Adobe’s Dynamic Tag Manager to implement Analytics and deploy analytics tags
  • Bachelor's degree computer science, mathematics, website development or an equivalent degree in a related field of study related
  • Intermediate/advanced JavaScript and HTML capabilities and experience with Adobe plugins is considered an asset
  • Experience implementing and using the Adobe Marketing Cloud platform, including other Adobe products (but not limited to) Adobe Target, Adobe Audience Manager would be ideal
  • Ability to understand business objectives and goals, and translate them into business requirements and functional analytics specifications
  • Strategic thinker – understands how individual pieces come together to form the whole
  • Blends business and technical skills to influence decisions and scale implementations quickly
  • Understands Digital Marketing KPIs, primarily eCommerce and Customer Experience metrics
  • Understands how to gather business requirements and customize solutions to meet requirements
  • Excellent communication and interpersonal skills; ability to work well with others and build consensus
  • Able to simplify and explain complex digital analytics concepts to a wide variety of stakeholders
  • Solid understanding of online marketing and web analytics
  • B2C experience preferably in retail
26

Regional Production System Implementation Lead Resume Examples & Samples

  • Technical (Production)
  • Time Commitment: Full-time accountability to MPS with 70-80% of time deployed to remote site activities during MPS launch windows
  • Bachelor’s degree in agriculture, engineering disciplines, Supply Chain Management, or related discipline required; Advanced degree in Supply Chain Management (preferred)
  • Additional methodology training and certifications preferred (e.g., Lean certification, Six-sigma black belt certification, etc.)
  • 5+ years’ experience in operations and management areas
  • Leadership experience in manufacturing or supply chain
  • Skilled at leading, managing conflict, and negotiating with cross-functional teams
  • Ability and willingness to travel up to 80% of the time deployed at remote sites
  • Critical Thinking About the Business: Understanding of facility operations and operational excellence tool kit and methodologies
  • Critical Thinking About the Business: Focus on value delivery (e.g. cost reduction, productivity improvement)
  • Critical Thinking About the Business: Ability to plan, execute and measure business benefits
  • Influencing: Leadership capability to bring out the best in teams, leading through influence
  • Leading Change: Champion of technology and adoption
  • Developing People and Teams: Ability to work well cross functionally and globally
  • Influencing: Reputation that commands thoughtful consideration of advice from management at all levels
  • Leading Change: Opinion leader among peers and team with a pulse on prevalent culture
  • Continuous Improvement: Open to new and unconventional ideas and approaches
  • Developing People & Teams: High performing and potential future people leader
  • Critical Thinking About the Business: Deep understanding of AM2020 (MPS specifically) program
27

VP FCC Risk Change & Implementation Lead Resume Examples & Samples

  • Promote and recognise cross-cultural working and communication within team – be culturally sensitive
  • Direct team’s work efforts towards change outcomes
  • Actively move team / programme along the delivery journey with pace and enthusiasm
  • Support the Transformation Leadership Team with key change information to help support portfolio management
  • Support the deployment of group tools and practices into the Transformation programmes and teams
  • Act as a role model to foster a collaborative team environment which supports and encourages professionalism and development
  • Drive a performance management based culture to manage and improve performance, including effective management of underperformers and contributing to calibration processes
  • Influence and collaborate with key stakeholders within the Portfolio to ensure that C&I competency is established as a core Transformation competency and core Transformation service that we provide as the business’ trusted advisor
  • The Change and Implementation Lead is responsible for supporting and driving the business to achieve benefits realisation and returns on their change investments through effective application of Change and Implementation. They are required to operate at executive level and manage global stakeholders and sponsor relationships, and influence them to establishing effective Change and Implementation mechanisms which will help deliver sustainable business outcomes
  • This role will report to the Head of Change and Implementation and they will operate under the stewardship of the core C&I team. They will help establish and embed C&I as a core competency on our global programmes
  • Work independently and have the gravitas and acumen to consult with business at Senior management level
  • Be self-motivated and driven but able to manage and work in a team whenever required. He/she will not be subject to close supervision
  • Be easily accessible and available to support global business sponsor needs, ensuring they are reactive to Business Partner’s needs
  • Work closely with and get support from global businesses and global functions. He/she should be able to “connect the dots” between businesses, regions, priority markets and countries for the business sponsor, and endeavour to achieve global synergies from a Change and Implementation perspective
  • Be able to cope and bring structure to ambiguous situations and problems. He/she will be expected to adopt an agile and flexible approach to work
  • Transformation helps shape and implements strategic change for HSBC. As such the audience includes any Customer, any HSBC staff, third party providers and Regulatory boards within their specific Programme scope of delivery. In conjunction, they will ensure Transformation staff comply with the C&I mandatory standards under the Business Transformation Framework and where relevant report compliance to the Regulator
  • Excellent understanding of the project lifecycle
  • Excellent understanding of Global Change Delivery frameworks, methodologies and best practice techniques
  • A thorough understanding of the purpose, culture and fundamentals of Global Change Delivery
  • Extensive project management skills and experience of managing large and complex projects
  • Strong people manager and broad experience in managing large teams of different work streams
  • Multiple strong examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
  • In depth experience of working in a banking environment and change projects
  • Good stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realization
  • Implementation, change management and benefits realization
  • Commerciality
  • Business Case and Benefits Realization
  • Stakeholder Management
  • Resource and Team Management
  • Consultancy
  • Innovation and Idea Management
  • PMP training
  • ACIB (Associate of the Chartered Institute of Bankers) or equivalent local banking qualification – Optional
28

Onboarding Implementation Lead Associate Resume Examples & Samples

  • Gain and utilize a good understanding of the business infrastructure/ architecture in which we work, incorporating relevant systems and product knowledge
  • Constantly explore avenues for greater process efficiency, control. Apply time management attributes to balance multiple change activities alongside each other
  • Act as a flexible team player to ensure events can be covered in the required timeframes
  • Experience within the Financial sector, ideally with an Asset Management Firm, Custodian or Fund Administrator
  • Background within an onboarding environment seen as a differentiator
  • Professional qualifications i.e. IMC desirable
  • Confident, with an ability to thrive under pressure
  • Strong team player, who proactively seeks to build networks
  • Driven to succeed, with a passion for the business
  • Commercially-aware, understands the ‘value of money&#8217
  • Diligent and results-focused
  • Adept at balancing multiple tasks through to delivery
29

Analytics Implementation Lead Resume Examples & Samples

  • Implementing advanced analytics/modeling projects, including data ingestion, data management (scripts, modeling), data extraction, and execution of predictive models
  • Working with and educate our data science and analytics teams to understand production implications of the solutions they are developing
  • Performing lead developer functions on Big Data projects in cloud storage management activities, data ingestion, data management (scripts, modeling), data extraction and visualization and support for execution of predictive modeling activities
  • Managing production analytic environments, and work with the IT organization to develop support and maintenance strategies for those environments
  • Bachelor’s degree in Computer Science, Applied Mathematics or related field
  • 5 years experience in implementing software solutions (e.g. Hadoop, SAS, Oracle, Siebel, or similar software)
  • 5 years' experience in analytics development
  • 2 years' hands-on experience in design and implementing big-data-processing on Hadoop platform especially Serde (serialization/deserialization) plug-ins with HIVE
  • 2 years' experience with versioning, change control, problem management
  • 2 years' experience with all aspects of software engineering and the development lifecycle
  • 2 years' in UNIX architecture, systems administration and UNIX tools
  • 2 years' experience developing with SQL and RDBMS(s)
  • Proven experience ingesting, managing and visualizing high volume telemetry data, such as connected device data or manufacturing / shop floor data into a distributed computing platform
  • Proven experience using open source and/or commercial solutions deliver standardized analytic applications, including development tools and automation/scripting
30

Analytics Implementation Lead Resume Examples & Samples

  • 2 years' experience in implementing software solutions (e.g. Hadoop, SAS, Oracle, Siebel, or similar software)
  • Proven experience ingesting, managing and visualizing high volume telemetry data, such as connected device data or manufacturing / shop floor data into a distributed
  • Computing platform
31

CIB Treasury Services Implementation Lead Associate Resume Examples & Samples

  • Join post-mandate discussions to organize clients and internal partners for a successful implementation kick-off
  • Onboard clients efficiently & effectively in line with the defined Implementation processes with focus around cycle-time to expedite time to revenue
  • Ensure compliance with audit and risk policies and procedures
  • Proven project management experience, certification a plus (Certified Treasury Professional, Project Management Institute)
  • Above 3 years working experience in cash management and treasury services preferred
  • Detail oriented and methodical
  • Strong teamwork and partnership
  • Strong and effective communication (verbal and written) and presentation skills
  • Demonstrable self-motivation, initiation and strong customer focus
  • Superior analytical skills with proven experience and skills in diagnosing problems
32

Technical Implementation Lead Resume Examples & Samples

  • Assist with most aspects of an Ariba On-Demand implementation including (but not limited to): solutions design, business rule development, user interface configuration and customization, external system integration, technical / end-user training and project management
  • Assist the customer with data extraction from their existing systems, ensuring adherence to data specifications, and resulting in successful integration with Ariba On-Demand Solutions
  • Act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Solutions Marketing
  • Responsible for customer satisfaction during the successful deployment of solutions
  • Maintain regular communications with Customer representatives during implementation to keep them appraised of current project status
  • Works with internal and external resources to optimize customer impact
  • Proactively collaborates with manager and teammates to anticipate and respond to issues that could impact solution deployment (e.g. customer delay in extracting data)
  • Ariba Buyer project experience preferred
  • JavaScript, XML, Shell Scripting, and SQL Server
  • Strong consulting skills, including written/verbal communication and teamwork
  • Functional / business process experience in the following areas: General Procurement, Accounts Payable, and Invoicing
  • University degree in a related field
  • Procurement system technical implementation experience
  • Demonstrated technical lead experience
  • Fluency English plus other European language (French/German/Italian/Spanish)
  • Some travel required (10-20%)
33

Procurement Implementation Lead Resume Examples & Samples

  • Apply a change management process and tools to support the changes required
  • Conduct impact analyses, assess change readiness
  • Lead and drive training programs
  • Drive the implementation in the region
  • Lead implementation team and involve relevant stakeholders in realizing the implementation plan
  • Manage the on-site communications with stakeholders
  • Identify and manage key stakeholders - and anticipated resistance
34

Production & Implementation Lead Resume Examples & Samples

  • Lead projects and take ownership of the deliverables and quality of work produced by the team
  • Oversee and delegate work appropriately to team individuals to support assigned accounts and other non-dedicated brand production requirements
  • Undertake and have ownership of QC and Release procedures to ensure effective and correct release of artwork to clients and vendors
  • Participate and lead daily schedule/status meetings as required to understand workflow and priorities
  • Attend client meetings/calls as necessary to present work and manage client expectations
  • Have a thorough understanding of the print process; serve as an internal expert
  • Must be available to attend press checks and oversee print quality for brand intent on complex packaging
  • Review and be responsible for the quality and accuracy of the teams’ production files and route appropriately
  • Execute refinements as directed, and manage own and teams projects and deadlines within budgetary requirements
  • Facilitate appropriate training/on-boarding sessions for new hires and freelancers to ensure familiarity with the system and naming conventions
  • Develop an understanding of the assigned brand standards and become a brand expert
  • Liaise with external vendors, ensure all information is gathered (Dielines, print specs, etc)
  • Act as a production consultant on assigned accounts, giving direction where required
  • Responsible for the upkeep of QC forms, pre-flight documents and procedures and distribution to the team
  • Must have the ability to work on ‘adaptive design’ and interpret design to other packaging formats/sides of pack with little direction and offer recommendations
  • Work with the design team to implement design concepts and create press ready artwork for packaging
  • Has the design acumen to create additional flavor adaptations or call outs on pack
  • Participate in the training of junior artists with appropriate training/mentoring
  • Develop presentation materials as required with a design rationale and solid recommendation
  • Record tasks and hours as directed
  • Ability to work within a fast paced environment on multiple projects simultaneously and ensure deadlines are achieved
  • Must be available to work the hours necessary as dictated by our clients’ and business needs
  • 8+ years of experience in the packaging design, working in a production and/or design environment
  • Expert level mastery (a minimum of 8 years experience) of Adobe suite: Illustrator, Photoshop and InDesign
  • Excellent photoshop skills particularly for image manipulation and color correction, as well as, general photo retouching and creative adaptation
  • Proven experience and understanding of the print process, keylining, understanding die lines and converting colors and images for print
  • Consistency of work in creating packaging solutions that are accurate and appropriate
35

Technical Implementation Lead Resume Examples & Samples

  • Drive ‘best in class’ business processes implementation on SAP Ariba cloud solution
  • Collaborate on most aspects of an SAP Ariba On-Demand implementation including (but not limited to) : solutions design, business rule development, user interface configuration and customization, external system integration, technical / end-user training and project management
  • Influence the opinions and decisions of clients leveraging proven best practices
  • Assist the customer with data extraction from their existing systems, ensuring adherence to data specifications, and resulting in successful integration with SAP Ariba On-Demand Solutions
  • Coordinate the customer and various groups within SAP Ariba such as Sales, Engineering, Technical Support and Solutions Marketing
  • Lead internal and external resources to optimize customer impact
  • Proactively collaborates and drives the internal team to anticipate and respond to issues that could impact solution deployment
  • Successfully execute tasks and activities at all project phases and build an exemplary track record in providing customer satisfaction
  • Bachelor’s degree in business/computer sciences or Master’s degree in any science
  • Proven experience in IT- or procurement- deployment consulting
  • Ability to travel in Europe 10-20%
  • Fluent in English and at least one other major European language (German, French, Spanish, Italian,
  • Russian, Swedish, Dutch)
  • Master’s degree in business or computer sciences
  • Experience with SAP Ariba solutions
  • Basic SQL query knowledge
  • Basic object-oriented programming concepts understanding
  • Experience with SAP solutions (e.g. SAP SRM, ECC/MM, S4, other)
  • Knowledge of procurement operations and/or e-procurement tools
36

Business Implementation Lead Resume Examples & Samples

  • Experience of all aspects of the business change lifecyle
  • Have strong Stakeholder management skills and experience of working with demanding business stakeholders
  • Experience of supervising the work of business change workstreams and ensuring quality of deliverables across the team
  • Project Management skills and strong attention to detail
  • Be able to summarise ideas/analysis into simple and clear message on ppt slides
  • Strong Business Analysis skills
  • Have an experience of leading a team and re-prioritizing the work stack in demanding environments
  • Be able to create detailed project plan and provide updates to management on key milestones
  • Be able to create acceptance criteria and support business during testing
  • Be able to create business case, problem statements, solution and options statements
  • Strong PowerPoint, Visio, Ms Project skills
37

Associate Director, Implementation Lead Resume Examples & Samples

  • Good Bachelor Degree from an established university with 8 years of relevant experience
  • Equipped with project management and problem solving skills
  • Operations experience
  • Financial knowledge (budget, capex, tax etc)
  • Procurement (Order raising and settlement)
  • Ability to challenge and drive alignment between stakeholders and functions
  • Clear / efficient written and oral communication
  • Standard operating procedure writing
  • Knowledge of the process being re-invented
38

Ariba On-demand Technical Implementation Lead Resume Examples & Samples

  • Bachelor’s Degree in business / computer science
  • 5 years professional experience (technical consulting or custom development)
  • Experience with systems implementation process/methodology including Waterfall and Agile approaches
  • Experience implementing or supporting an on-demand solution
  • Experience providing software demos/training
  • Experience deploying systems based on object oriented platforms
  • Experience working with Ariba products
  • SQL – ability to create queries in SQL
  • MS Suite – ability to communicate effectively with Excel, Word, PPT, Visio
  • UNIX – some background/exposure
  • Web services - some background/exposure
39

On-demand Technical Implementation Lead Resume Examples & Samples

  • Proven experience in IT or procurement-deployment consulting
  • 2 years professional experience
  • Strong communication skills including
  • Management degree or Master’s degree in a technical education
  • Experience implementing or supporting an ERP system (Oracle, SAP, and PeopleSoft)
  • High level of competency in process design and configuration
  • Technical Education Background (IT, Engineering Degree, Physical Sciences)
  • Understanding of procurement and/or Accounts Payable
  • Understanding of systems implementation process
  • XML – ability to read, define and map XML documents
  • Authentication protocols (SAML, IIS)
  • Object oriented programming (Java, Javascript, shell script)
40

One Brand Implementation Lead Resume Examples & Samples

  • Rebrand all references to Thomson in our IVR messaging for all phone lines, including VCC
  • Rebrand all scripts and collateral for any customer facing activities the CC manage: social media; live chate, After Travel, OTM etc
  • Remove references to Thomson and Falcon in shops
  • Rebrand retail shop interior
  • Rebrand operational collateral: roll out of new uniform and badges; stationary
  • Rebrand 3rd party collateral content
  • Liaise with 3rd party agents on rebrand activities and requirements
  • Liaise with all suppliers: Thomson and Falcon branding needs to be removed on any collateral or websites a supplier manages; any collateral when dealing with suppliers needs to be rebranded
41

Business Implementation IT Implementation Lead Resume Examples & Samples

  • Engage the BIM terminals to establish effective IT strategy for project implementation with concentration on budgeting, standards, schedule and collaboration
  • Direct the current staff at BIM terminals to define best practices and lessons learned to drive excellence in design and implementation
  • Lead the effort in defining standard testing templates for implementations, covering all aspects of terminal IT Implementation
  • Direct the translation of functional specifications into detailed technical designs for non-TOS (team) portions of the projects
  • Coach BIM IT managers and project managers to execute the projects effectively. You are the project end responsible
  • Define and own innovative ways to use IT personnel on BIM projects to provide expertise for the personnel as well as providing personal and career growth for them
  • Define the expertise required within IT to maintain and grow an excellence in Greenfield and Brownfield build-outs and direct the on-boarding of those resources
  • Define the IT gates required for sign off for Greenfield and Brownfield terminals in conjunction with BIM IT Technical Manager and BIM IT Business Partner as well as BIM and other corporate functions
  • Assist with setting standards for terminal applications and infrastructure to facilitate re-use in the BIM terminals and share those best practices with other corporate functions and Global IT. Define what can be driven to a standard for future terminals and what needs to stay a local decision for the terminal
  • Liaise with BIM IT Business Partner to ensure application documentation is created for all BIM standard applications
  • Responsible for working with IT Management to define the 5 year plan
  • Responsible to maintain a clean and safe working environment
42

Financial Implementation Lead Resume Examples & Samples

  • Set up key user organization for Finance to Manage on a global scope
  • Set up and maintain the stakeholder analysis and communication plan for the scope of Finance to Manage
  • Define with the key stakeholders the change impact plans
  • Lead the Day in a Life simulations in the Go Live preparation phase
  • Gather business requirements in the area of Finance to Manage
  • Provide direction to the solution design based upon the principle Standard SAP
  • Direct the creation of process flows, work instruction, test scripts and end user training
  • Define the KPI's to manage and standardize data definitions for the Finance domain
  • Ensure the end to end functioning of Finance to Manage processes beyond the boundaries of SAP ERP
  • Ensure the solution addresses requirements in the area of segregation of duties and internal controls
  • Indirectly lead a team of SME's which are assigned to the project
  • Successfully on-board and off-board resources which are assigned to an implementation project
  • Manage the system integrator resources related to the Finance to Manage area, including the budget for the finance stream
  • Manage the project on aspects of Time, Budget, Issues and Risks of all project phases and deliverables applicable to the Finance to Manage domain
  • Report in an accurate manner and according the project method to be applied
  • Hand over the processes / solution in the area of Finance to Manage to the steady state organization
  • 10 to 15 years of business/industry work experience with a finance/admin background and affinity with IT
  • Knowledge of business process management
  • Strong ability to set standards and stick to them
  • Strong communication skills, both at the executive and operations level
  • Self-motivated and a problem solver (proactive approach)
  • Exceptional interpersonal skills, including teamwork, facilitation and negotiation
  • Fluent in English, both verbal and written language
  • Willing to travel (up to 50% of time at the peak of the project)
  • Company which empowers people and where your initiatives, and ideas make a real difference
  • International and truly diverse organization
  • Unique possibility to be trained by our internal expertise in the world of bio based products. We invest in relevant training courses related to your particular discipline
  • Engaged team of employees; we want you to be surrounded by happy colleagues who enjoy coming to work
  • Friendly, informal and supportive culture
  • Flexible, open and collaborative working environment
43

Logistics Implementation Lead Senior Resume Examples & Samples

  • BS degree and 14 years of experience; MS and 12 years of experience; or PhD and 9 years of experience required
  • Must have clear, concise and accurate communications skills in English, both verbal and written
  • Grooming and dress must be appropriate for the position and must not impose a safety risk to employees or others
  • Must pass drug testing
44

Logistics Implementation Lead Resume Examples & Samples

  • BS degree and 8 years of experience; MS and 7 years of experience; or PhD and 2 years of experience required
  • Experience in and technical knowledge of SATCOM and the numerous subcomponents and subsystems of SATCOM terminals, to include basic background and understanding: amplifiers, antennas, baseband, terrestrial interconnect facilities, and control and monitoring devices
  • Highly experienced and skilled individual in satellite and antenna system logistics support working with digital transmission devices, optical fiber, multiplexers/de-multiplexers, combiners/dividers, wideband modems, automated test equipment, encryption devices and practical knowledge of digital data interfaces, RF and IF interfaces, and transmission lines
  • Must possess an in-depth knowledge and experience following Air Force Instructions and Technical Orders
  • Knowledge of DoD organizations, policies, procedures, and regulations required
  • Must have excellent verbal and written communications skills, a positive attitude, ability to work well with others, and flexibility to changing workloads
  • Ability to work independently with minimal supervision; must be an expert multi-tasker
  • Must have significant self-initiative to identify and resolve problems as they emerge and improve processes to minimize issues and costs (time, manpower, and funds)
  • Working knowledge of Microsoft Office Suite required
  • Knowledge and experience in Military Transportation System and movement of assets through Organic Supply Channels
  • Must demonstrate positive and professional behavior at all times when dealing with customers, management and co-workers
45

ERP Financials Implementation Lead Resume Examples & Samples

  • Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation
  • 2+ years implementation experience with NetSuite, Fusion Intact, PeopleSoft, Oracle, SAP, Lawson or other leading Cloud based SaaS financial application
  • Interest in becoming a Certified Workday Financials Professional
  • Proficiency in multiple business processes
46

ERP Financials Implementation Lead Resume Examples & Samples

  • Identify business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations
  • 3+ years implementation experience with NetSuite, Fusion Intact, PeopleSoft, Oracle, SAP, Lawson or other leading Cloud based SaaS financial application
  • 2+ years experience leading workstreams or small teams
47

Out-plant Implementation Lead Resume Examples & Samples

  • Implement advanced strategies for data mining, reviewing and analyzing data to enhance work flow. Develop with analyst support CTS models throughout all products
  • Must be proficient within SAP, Elemica, and Olin Web based platforms
  • Train site account handlers and back-ups on Olin’s Material Work Flow and Export Processes, and related system’s transactions
  • Completed understanding of the dynamics within a Distribution Model
  • Provide support for Audit functions. Covering both Internal and external customers
  • Be able to adjust to fast paced tempo, while maintaining all business goals and objectives
  • Develop written procedures on product transfers, Inventory control, and general distribution standards. Maintain existing RDP or RC processes
  • Strong organizational skills to meet deadlines with little guidance from concept to closure
  • Strong communication skills, comprehension, and concisely communicating needs to senior management
  • Understanding of the commercial business needs and how IT solutions can enhance the overall 3rd party experience. identify measurable controls which turns into information that improves our existing business process
  • Provide up to date written procedures for maintaining quality, product handling, and Responsible Distribution practices
  • Has basic knowledge of Inco terms, ISO, NSF, FIFRA, AWWA, DOT and FRA rules and regulations
  • Defines & tracks project requirements by identifying milestones, phases and timelines. Monitors project progress by tracking activities, resolving problems, publishing reports and recommending actions
  • Works with others to obtain technical knowledge to remain on the cutting edge of solutions
  • Support businesses in terminal and warehouse location selection and implementation
  • Initiate and drive service improvements and cost reduction initiatives at warehouses and terminals
  • Responsible to manage the distribution cost of all locations, including annual budgets
  • Operational focal point to address issues and opportunities with truck carriers for Olin’s arranged shipments from warehouses and terminals
  • 5+ years in a Logistics role
  • 2 years experience in warehousing and terminal operations is a plus
  • Previous experience with the Olin business portfolio is a plus
  • Experience with export operations is a plus
  • SAP knowledge is required
48

MYS Ctsm Pg-citift Team Project Implementation Lead Resume Examples & Samples

  • Establish and implement a comprehensive process for CitiFT project team for multiple countries
  • Managing of CitiFT Process elements include SLA, Testing process, Communication process, documentation process & controls/review processes
  • Support Static data migration and maintenance functions. (E.g.: Pricing Bank routing Incremental
  • Setups based on Ops / Product requests Special instructions etc.)
  • Support Citiservice & Investigation with Client Pricing inquiries & Issue investigation due to delayed funds incorrect routing etc
  • Coordinate with implementation manager to understand the China static data migration requirement
  • Setup requirements and mapping of FTI data to CitiFT data (e.g.: department sorting auto routing cutoffs special rules etc.)
  • Work with team on conversion of FTI security matrix to CitiFT matrix based on functions and roles in branches
  • Single point of contact point for operations and business partners to collaborate for ensuring all vital parameters of project are met within deadlines
  • Analyze CitiFT Solution provided by Vendors and prepare Traceability mapping matrix
  • Static Data solution preparation based on FSD/CR Solution
  • Walkthrough/Training of existing CitiFT design with operation users
  • Assist on User Readiness (ID Access requests Static data Gold copy Cosmos Dept. & BA arrangement) and CitiFT Functional Security Matrix updates and notification to GIDA
  • Plan Track and monitor to ensure all static data setups are completed on time. Ensure adequate controls are in place for timely completion of project with defined roles and responsibilities for the project team
  • Comply with Citi policies and Risks & controls processes
  • Be a motivator, Train, guide, coach, develop people Lead by example
  • Possess strong analytical skills to determine key business/operational needs, identify related risks and formulate effective solutions
  • Manage stakeholder communications for timely escalations/updates to the project stakeholders on the projects and mitigate project risks
  • Drive innovation projects focused at increasing the operating efficiency of the team
  • Be a team player, work to optimize manpower to achieve higher productivity levels. Identify and develop high performers for next level jobs
  • Prepare MIS reporting and schedule weekly status calls
  • Bachelor Degree holder. Post graduate degree would be an added advantage
  • The candidate should have a minimum of 7-10 years banking experience preferably Cash payments domain
  • Working knowledge of cash operations and processes is must with knowledge of Fund Transfers processing
  • Articulate, with strong communication skills both written and spoken
  • Proven record of strong analytical & problem solving skills and ability to identify key risks and issues
  • Responsible, organized, responsive and able to multitask under pressure
  • Good Leadership ability and work in a team environment
  • Experience with Global PayPlus, knowledge of cash payment processing and products, background in operations process management would be advantageous
49

Project Management Implementation Lead Resume Examples & Samples

  • Typically requires bachelor's degree or equivalent, and five to seven years of related experience
  • Must have strong Project Management experience, preferably in the Naval Shipyard Community
  • Must have significant experience in leadership positions
  • Must be able to provide one-on-one coaching to project team members
  • Must have detailed understanding of the US Navy and Ship Maintenance
  • Must have experience working Continuous Process Improvement initiatives
  • Must have active confidential security clearance
  • Lean Green Belt or Black Belt certification
  • Project Management Professional Certificate (PMP)
50

SAP Technology & Implementation Lead Resume Examples & Samples

  • Post-secondary education in Information Systems, Computer Engineering, Electrical Engineering or related field of studies with minimum 3 years of experience
  • Detailed experience in design and implementation of IT-solutions within multiple technology disciplines (SAP R/3, NetWeaver, UX, NT, and High-Availability)
  • SAP BC Certification
  • Proven project management skills using influence in a collaborative work environment
  • Comprehensive knowledge of HPMS Service Delivery Operations
  • In-depth understanding of the IT role in a business environment and IT, including processes, organization and implications of technical change
  • Experience formulating overall strategies and operational solution design, strategic and tactical planning process. Understanding the big picture, seeing complex concepts and relationships. Consider broad range of internal and external factors when solving problems and making decisions on solutions
  • Strong consulting skills
  • Excellent customer awareness
  • Fluent in English, excellent written and verbal communication skills
  • Deep understanding of business environment and IT, processes, organization, implications of changes
  • Strong leadership qualities: integrity, attention to detail, service oriented, goal oriented
  • Leading and coaching working groups and teams in a multi-cultural environment, ability to communicate with all levels within HP and customer organizations. Capability to discuss and influence on different levels (from executer to Sponsor), both internal and external
  • Ability to work in the team
  • Strong and broad technical background (SAP, Database, OS, SAN, HA, …)
  • Capability and motivation to keep the pace of the SAP-Technology lifecycle
51

Rtls Location Services Implementation Lead Resume Examples & Samples

  • Manages site implementation teams consisting of DXC employees and vendor partners; directs daily work activities/priorities of VA, Partners, and other DXC employees
  • Integrate technical knowledge and business understanding to implement contracted RTLS solutions
  • Incident Management: Resolves technical and some business incidents independently
  • Installs, troubleshoots, and configures RTLS hardware as may be required
  • Escalation Management: identify, mange, and lead escalations through L4
  • Applies deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups
  • Proactively and reactively look for solutions to prevent complex problems from occurring across teams/technologies
  • Ensures Configuration Space Files (CSF) and Configuration Management Database (CMDB) entries are complete and accurate
  • Reviews RTLS hardware designs and identify areas that may not meet design expectations
  • Reviews Wi-Fi design and Heat Maps as needed to evaluated coverage
  • Performs tests to measure location accuracy; assists with root cause analysis of locations inaccuracies
  • Monitors and ensures DXC business goals and contractual commitments are met including budget/cost management, completion of deliverables, milestone achievement, service levels, status updates, and reporting
  • Establishes and manages effective relationships with VHA site subject matter experts
  • Serves as the interface between onsite client managers, vendor partner Project Managers, and the DXC Task Order Project Manager
  • Mentor/consult with team members, other organizations, customers, and vendors on complex issues
  • May provide feedback/influence change in internal and/or vendor-provided products/service offerings
  • Participate and/or lead complex project tasks across technology/ customer’s end user’s areas. Provide status of tasks inside/outside responsibility areas
  • Customer Relationship Management: Influence with customers and partners on a broad range of technical and operational topics
  • Works in conjunction with the Task Order Project Manager to ensure all site Task Order deliverables are met
  • Trusted advisor to the customers and/or internal businesses/end users
  • Experience with Cisco NCS/MSE (Preferred)
  • Experience in remote support, telephone support; ability to resolve problems sufficiently through verbal description via telephone or e-support
  • Able to climb ladders and perform hardware installation tasks and inspect contract workmanship, as may be required
  • Strong working knowledge of Project Management principles and practices including Work Breakdown Structures (WBS),
  • Knowledge of Microsoft Project and Integrated Master Schedule (IMS) management tools
  • Demonstrated past experience managing full life cycle projects to on-cost and on-schedule completion
  • Demonstrated experience with on-schedule development of required project/program deliverables, conducting deliverable reviews, deliverables submission, customer sign off, and client invoicing
  • Prior experience creating weekly, monthly, and quarterly, project/program required status reporting documentation/dashboards
  • Experience creating application usage documentation and hardware design documentation
  • Strong team facilitation skills
  • Demonstrated ability to solve diverse and complex implementation issues
  • General familiarity with RTLS technology (ideal)
  • (Strong) Customer Service experience and skillset
  • Superior communication and Customer Relationship building
  • Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience; advanced educational degree preferred
  • 3-5+ years’ experience involving large-scale, complex system implementation projects including use case execution, design documentation, process mapping, instructional documentation, system testing, and user acceptance
  • 3+ years’ experience in public sector programs/projects; healthcare (preferred)
52

Rtls Location Services Implementation Lead Resume Examples & Samples

  • (Expert) in one or more technology sub-areas, i.e. installation and maintenance of Wi-Fi, infrared, and or wireless broadband
  • Experience involving large-scale, complex system implementation projects including use case execution, design documentation, process mapping, instructional documentation, system testing, and user acceptance
  • Experience in public sector programs/projects; healthcare (preferred)
53

Service Data Management Technical & Implementation Lead Resume Examples & Samples

  • Develop and lead the programme for developing and implementing Service Data Management Capability into Submarines. This includes clear identification and management of dependencies, establishing an integrated team to deliver SDM, as well as leading and coordinating business readiness for the capability
  • Act as project lead, managing reporting into stakeholders, the Rolls-Royce improvement teams and facilitating SDM governance and steering groups
  • Actively lead and participate in process modelling activities to ensure the processes produced align to and make best use of the capabilities of the tool to achieve business requirements. Identify which elements of the tool are fixed and therefore non-configurable
  • Support first time deployment of the capabilities and be on hand to resolve issues following deployment
  • Understand pre-requisite information, where it is mastered and used to support the execution of Service Data Management processes
  • Ideally, you will have a broad knowledge of the processes used between delivery to customer and end of life disposal (including build and assembly, monitoring and data analysis, resolving customer issues and managing end of life disposal) as some domain knowledge will be required
  • Understanding of how data is generated and used across these processes is also expected
  • Experience of implementing new or significant change into a business is desirable, including coordinating and managing the overall delivery piece
  • Experience of managing business change is essential. Ideally, the successful candidate will be able to demonstrate the ability to understand existing business processes and methods and can then translate these into suitable solutions to deliver true business benefit
54

Project Management Implementation, Lead Resume Examples & Samples

  • Typically requires five to seven years related experience; bachelor's degree or equivalent is desired
  • Must have strong Naval Shipyard Project Management Fundamentals (PMF) experience
  • Must possess strong computer skills, including Microsoft Office Suite products
  • Must be able to deliver training to small and large groups of people
  • Must have an active Confidential security clearance
55

Digital Analytics Implementation Lead Resume Examples & Samples

  • Evaluate business goals and objectives from multiple client and internal teams and develop tracking/tagging strategies that supplement/complement the existing tagging structure
  • Consult directly with clients on existing tagging implementation and recommend enhancements based on business and development objectives
  • Work with client development teams to install, configure and use web analytics services within Adobe Marketing Cloud
  • Able to lead a team with site tag implementation, custom rules development and leverage data layer elements for analysis through Adobe's Dynamic Tag Manager
  • Serve as the primary lead on the development of implementation documentation for client developers that details page code requirements and data layer details to support stated business analysis needs
  • Perform quality assurance tests on tracking implementations
  • Collaborate with internal and client analytics team to leverage Adobe's API's to develop custom dashboards to monitor clients KPIs
  • Provide best practices consulting services to clients in solving their Web analytics platform strategy and technical needs
  • Manage the implementation strategies for A/B and multivariate tests
  • Experience with Web Development
  • Experience with tagging and tracking media--DoubleClick
  • Experience with SQL and ETL tools
56

Purchasing Implementation Lead Resume Examples & Samples

  • Engineering degree preferred, and/or University Business degree
  • 3+ years' experience in Aerospace Manufacturing environment
  • Experience in working New Program Introduction is preferred
  • Commercially aware with experience in cost reduction processes and working with financial data
  • Analytical and rigorous with project management skills and reporting skills
  • Strong communication skills at all levels, including the ability to summarize and simplify complex subjects
  • Ability to travel to supplier locations for project management reasons and occasionally (2 to 3 times a year) to other Safran facilities worldwide in the frame of the site transfer coordination role
  • Ability to train / coach / support others
  • French language an asset
57

Business Change Implementation Lead Resume Examples & Samples

  • **Please note this is not a Business Analyst position – we are seeking candidates with proven ability to deliver business change projects
  • Leads implementation planning for migration and incremental releases across GRC Editorial Project
  • Provides matrix-management of end user training, and process change to interim and end states and other relevant resources and activities
  • Creates uniform support plans for all content operations and editorial organisations impacted by the new GRC Editorial system – both interim as well as final state
  • Devises and communicates the editorial process changes driven by TRRI programme release plan
  • Acts as “Go to” person for end user training requests post release, elicits feedback on system
  • Supports users in UAT process
  • Manages the detailed change, communications & training implementation plans for all phases of the TRRI programme and ensure business readiness
  • Partners with Training for training needs, training schedules and documentation
  • Partners with Editorial to create process checklists pursuant to new workflows
  • Provide a dedicated point of contact for change, communications and training activities
  • Understands the purpose of editorial requirements and identifies the most effective methods of using the tools to achieve them
  • Identifies potential areas of lack of knowledge and risk, and mitigate concerns and resistance to change
  • Editorial focal point for scheduling system maintenance
  • Measures productivity impacts resulting from process change
  • Participates in identification of business changes needed to deliver benefits
  • Demonstrated experience in process improvement with strong operations and business knowledge and experience
  • Highly proficient organisational skills and an ability to facilitate and support the needs of the business where stakeholders may be present across various different jurisdictions
  • Excellent communication skills with the ability to influence key stakeholders
  • Must be able to drive implementation from the UAT phase of the project lifecycle
  • Proven experience in business change efforts, including process change and process documentation
  • Ability to demonstrate initiative – i.e. suggesting alternative solutions for the business
  • Analytical thinker with the ability to resolve problems with full company implications considered and resolved
  • Must be comfortable working closely with key project leads distributed globally, and able to adapt/ present information in a number of different ways dependent on the target audience
  • Experience of implementing new editorial systems and ways of practice
  • Knowledge or understanding of publishing processes within Thomson Reuters (GRC) or similar organizations
  • Experience of implementing continuous process improvements
58

Custody Change Management & Implementation Lead Resume Examples & Samples

  • Ensure proper transaction flow is ensured for designated process
  • Understand and action the Risks and Controls in the team and maintain a pristine control environment minimizing asset break exposure for the team
  • Build a good working relationship with other departments and external parties and enhance those relationships to improve the service standards, team processes, systems and procedures to improve process efficiency, expansion of the product and reduction of manual intervention
  • Work on system and process enhancements, review and update document procedures on a regular basis
  • Become fully familiar with the Product service standards and act as guidance point for junior members of the team
  • Work with the team manager to organise training within the team to ensure cover and development for the junior members of the team
  • Understanding of settlement, asset services, corporate action and fund process services
  • Key point of contact across the Product groups and Operations Seniors
  • Required to manage work-flows for the team; excels at delegation, multi-tasking, prioritisation and follow through
  • Will often take responsibility for task including deputising for Team Manager at meetings/ calls
59

Rtls Implementation Lead / Business Analyst Resume Examples & Samples

  • Monitors and ensures HPES business goals and contractual commitments are met including budget/cost management, completion of deliverables, milestone achievement, service levels, status updates, and reporting
  • Facilitates internal and external meetings to document workflow, and record decisions, risks, issues, and action items; monitors completion of action items and risk mitigation plans
  • Establishes and manages effective relationships with VHA site subject matter experts
  • Serves as the interface between onsite client managers, vendor partner Project Managers, and the HPES Task Order Project Manager
  • Mentor/consult with team members, other organizations, customers, and vendors on complex issues
  • May provide feedback/influence change in internal and/or vendor-provided products/service offerings
  • Participate and/or lead complex project tasks across technology/ customer’s end user’s areas. Provide status of tasks inside/outside responsibility areas
  • Customer Relationship Management: Influence with customers and partners on a broad range of technical and operational topics
  • Works in conjunction with the Task Order Project Manager to ensure all site Task Order deliverables are met
  • Manages site implementation teams consisting of HPES employees and vendor partners; directs daily work activities/priorities of VA, Partners, and other HPES employees
  • Integrate technical knowledge and business understanding to implement contracted RTLS solutions
  • May be required to test, install, troubleshoot, and/or configures RTLS hardware
  • Applies deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups
  • Proactively and reactively look for solutions to prevent complex problems from occurring across teams/technologies
  • Ensures Configuration Space Files (CSF) and Configuration Management Database (CMDB) entries are complete and accurate
  • Trusted advisor to the customers and/or internal businesses/end users
  • Strong working knowledge of Project Management principles and practices including Work Breakdown Structures (WBS),
  • Knowledge of Microsoft Project and Integrated Master Schedule (IMS) management tools
  • Experience in remote support, telephone support; ability to resolve problems sufficiently through verbal description via telephone or e-support
  • Working knowledge in one or more technology sub-areas, i.e. installation and maintenance of wifi, infrared, and or wireless broadband
  • Demonstrated past experience managing full life cycle projects to on-cost and on-schedule completion
  • Demonstrated experience with on-schedule development of required project/program deliverables, conducting deliverable reviews, deliverables submission, customer sign off, and client invoicing
  • Prior experience creating weekly, monthly, and quarterly, project/program required status reporting documentation/dashboards
  • Experience creating application usage documentation and hardware design documentation
  • Strong team facilitation skills
  • Demonstrated ability to solve diverse and complex implementation issues
  • General familiarity with RTLS technology (ideal)
  • (Strong) Customer Service experience and skillset
  • Superior communication and Customer Relationship building
  • Able to climb ladders and perform hardware installation tasks and inspect contract workmanship, as may be required
  • Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience; advanced educational degree preferred
  • Experience involving large-scale, complex system implementation projects including use case execution, design documentation, process mapping, instructional documentation, system testing, and user acceptance
  • Experience in public sector programs/projects; healthcare (preferred)
60

Procurement Process Implementation Lead Resume Examples & Samples

  • 50% - Project Leader Role
  • Leading the implementation of system and process deployment for primary functional area
  • Ensuring consistent implementation of system configuration and processes throughout the organization
  • 20% - Communication, Change and Education (CCE)
  • Supporting the CCE Lead with execution of change plan and promoting process change
  • Leading execution for Resource Identification and Management
  • Having direct project management responsibility for Super User Network
  • Identifying and leading optimization activities related to Material Procurement and Vendor Payment
  • Collaborating with subject matter experts and super users across the business
  • 15% - Project Planning & Control
  • Regularly measuring and monitoring project progress
  • Containing and resolving issues within the project
  • Defining deployment objectives and scope
  • Developing the Integrated Project Plan
  • Ensuring organizational readiness and commitment to ongoing enhancements, optimization and value realization activities
  • 15% - Support Value Realization Activities
  • Leading efforts in collaboration with the BIM and Process Sponsors
  • Implementing, maintaining and communicating metrics to track solution stabilization and value captured through optimization initiatives
  • Post Secondary education or equivalent procurement and vendor payment management experience
  • 3+ years of work experience in material procurement and vendor payment management, or related field; knowledge of procurement and payment management processes and systems
  • Ability to travel up to 50% of the time
  • Previous experience leading project work in large scale projects and change management initiatives
  • Strong analytical skills; capable of breaking down complex issues and identifying key drivers; can identify cross process upstream and downstream impacts
  • Proven ability to lead, coach, facilitate, and communicate with individuals across a broad range of education, experience, and functional spectrums
  • 4 year degree or equivalent procurement and vendor payment management experience
  • 7+ years of work experience in material procurement and vendor payment management,, or related field; advanced knowledge of procurement and payment work processes and systems
  • Experience working in the SAP solution
  • Project management/PPM experience
  • Knowledge of SSNA product line value chains and work processes
  • Very strong ability and appetite to learn and apply new concepts
61

Operations Process Implementation Lead Resume Examples & Samples

  • 50% - Project Leader Role
  • Leading the implementation of system and process deployment for primary functional area
  • Ensuring consistent implementation of system configuration and processes throughout the organization
  • 20% - Communication, Change and Education (CCE)
  • Supporting the CCE Lead with execution of change plan and promoting process change
  • Leading execution for Resource Identification and Management
  • Having direct project management responsibility for Super User Network
  • Identifying and leading optimization activities related to Operations
  • Collaborating with subject matter experts and super users across the business
  • 15% - Project Planning & Control
  • Regularly measuring and monitoring project progress
  • Containing and resolving issues within the project
  • Defining deployment objectives and scope
  • Developing the Integrated Project Plan
  • Ensuring organizational readiness and commitment to ongoing enhancements, optimization and value realization activities
  • 15% - Support Value Realization Activities
  • Leading efforts in collaboration with the BIM and Process Sponsors
  • Implementing, maintaining and communicating metrics to track solution stabilization and value captured through optimization initiatives
  • Post Secondary education or equivalent operations experience
  • 5+ years of combined work experience in operations management and project management; advanced knowledge of plant floor processes and systems
  • 4 year degree or equivalent operations experience
  • 7+ years of work experience in operations or related field; advanced knowledge of wet and dry corn milling plant operations and systems
  • Experience working in the SAP solution
  • Project management/PPM experience
  • Knowledge of SSNA product line value chains and work processes
  • Very strong ability and appetite to learn and apply new concepts
62

FHO Emergency Response Implementation Lead Resume Examples & Samples

  • Standardized Emergency Plans: Leads the change management and rollout out of new Emergency response procedures within all Fossil / Hydro stations (whether coal, gas, hydro). Maintains a thorough knowledge of applicable industry codes, standards and operating experiences that apply to the program. Responsible for identifying and gathering specific potential hazards from each generating station and ensuring the station has the appropriate emergency response plans ready and they know how to use them
  • Developing/delivering customized Emergency Training and overseeing Emergency Exercises: assist with exercise design and development. Serves as facilitator to conduct exercises, as assigned, across the fleet, in the Carolinas, Florida, and the Midwest. Ensures process understanding and compliance by various groups at the generating stations, as well as leading stations through smaller drills and larger full scale exercises involving external emergency responder agencies. These processes and procedures will be utilized in small events to large scale emergencies (like oil spills for example). Full-scale exercises can take 3-6 months to plan
  • Best practices and emergency betterment: Coordinates with FHO Emergency Response Program Manager to identify and share best practices among the regions. Adapts the Emergency Response master materials to reflect evolutions to FHO's approach to emergency response and FEMA and other agency changes, especially in regard to ICS
  • Becomes expert in ICS structure so that can help stand up ICS in the event of an actual emergency. Dispatches to sites in the event of significant incidents that require ICS. Attends meetings/conferences to advance understanding of best practices in the Fossil Hydro power generation fleet. Filters and provides information to FHO management regarding regulatory compliance, emergency response planning accountability, training, exercises, and status of overall program. Assists with ICS training of regional teams
  • Interfaces with State and local agencies for Emergency Preparedness planning/development, as needed
  • 4-year degree in applicable field, preferably in Environmental, Health, Safety, Emergency Preparedness, Engineering, or Project/Risk Management (an SRO certificate is considered equivalent) AND 5 years of work experience; OR 10 years of utility experience, in broad base of company operations, preferably with interaction at some Duke Energy stations will be considered in lieu of a degree
  • Licenses, certifications or registrations: A minimum of FEMA ICS Level 200 certified
  • 8+ years related experience preferred
  • Trained on and understands how to deal with escalating emergencies (mild to extreme)
  • Experienced in conducting and participating in emergency planning exercises at Power Generating Stations up to FEMA's full, functional exercise
  • Understands how to align with OSHA, EPA, Coast Guard, FEMA, NCDENR, NC Coal Ash Management Act (CAMA), and State Emergency Operations Centers (EOCs) in emergency scenarios working within a Unified Command structure
  • Understands and has been trained in NIMS and ICS under FEMA
  • Experienced in Emergency Preparedness Planning and Training
  • Possesses the social skills to professionally interface with on-site and off-site personnel, as well as off-site organizations (i.e. agencies)
  • Interpersonal skills to enable successful relationships in a non-authoritative culture
  • Understands the nature of power generation facilities and the potentials hazards that may evoke emergency response
63

Direct & Indirect Procurement System Implementation Lead Resume Examples & Samples

  • Working collaboratively within the BDUK roll-out team, and the ST Louis Project team
  • Acting as the technical integrator for the BDUK SCM project being responsible for
  • Experience in risk identification and the development of risk mitigation plans
  • An understanding of system implementation requirements
  • Experience in working as part of a global team
  • Experience in process mapping
64

Business Analyst & Implementation Lead, VP Resume Examples & Samples

  • Build Finance and Risk Shared Services (FRSS) module plans and ensure deadlines are met
  • Provide expertise to module leads and regional FRSS teams
  • Drive organizational change taking full account of obstacles, opposition, and differing stakeholder priorities
  • Acts as a champion for business process changes; act behind the scenes to craft solutions for business problems related or tangential to the project
  • Partner with Technology and Architecture on core platform delivery functions for GL System Operations such as requirements, specifications, and operational considerations
  • Provide FRSS training to regional teams
  • Provide generic test scenarios and scripts for regional use
  • Provide test strategy, plan and scripts for core functionality
  • Execute/review test scripts for core functionality
  • Provide support to Regional teams for country UAT testing and defect resolution
  • 6+ yrs Business Analyst/Systems Analyst experience
  • Finance and Info Tech experience preferred
  • Accounting experience a plus
  • Testing experience in a Lead level role required
  • Project Management Experience required
  • SDLC experience required, with an accounting systems background preferred
  • Complete understanding of Financial Reporting Processes, Data and Platforms
  • At least five years of finance project implementations in a Technical environment, preferably in an GL or Tax lead role
  • Fully proficient in PowerPoint and Excel
  • Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands
  • Pro-active in developing and implementing strategies that significantly mitigate risk
  • Strong and current awareness of external trends and best practices
  • Identifies, develops, and initiates innovations and solutions where precedents and procedures may not exist
  • Analyzes decisions and actions for their support of the larger area's strategic direction
  • Demonstrates collaboration skills and techniques which appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships with clients
  • Projects a credible lead image when strategically communicating and planning for change
  • Fosters a productive relationship with executive level sponsors
  • Demonstrates inter-personal skills, conflict resolution, and negotiating skills
65

Senior Technical Implementation Lead Resume Examples & Samples

  • Bachelor degree in a related area IE Computer Science, Engineering, or other technical degree and 5+ years equivalent experience
  • Working experience with Agile specifically SCRUM
  • Excellent technical, written, and verbal communication skills
  • Experience working with Sports and Sports Technologies
  • Experience creating/maintaining technical & process documentation- Experience with Agile development methodology
66

Technical Implementation Lead Resume Examples & Samples

  • You’ll be a key player as we implement solutions to expand our HR functions globally (think configuration, security, integration, cloud/SaaS, vendor interaction, features/modules, etc.)
  • You’ll be responsible for consulting with business stakeholders and cross-discipline IT team members
  • We have a strong group of architects and other technical leads that you’ll partner with for solution design/strategy
  • Our teams work in a highly collaborative, Agile environment. There are many opportunities for coaching and mentoring
  • Associate's or Bachelor's degree in a science, technology, engineering, or math related field or equivalent work experience (6 years of experience equates to an Associate’s degree when defining “equivalent work experience”)
  • Proven experience collaborating with business partners to help recommend and design technical solutions for enterprise initiatives
  • Technical background with hands-on experience in software development, web technologies, or technical implementation
  • 3+ years of directly related experience (in business interactions and technical design and implementation)
  • Understanding of cloud computing (SaaS) technologies
  • Systems configuration and integration experience
  • Basic knowledge of Human Resources processes
  • Experience working with one or more technologies such as SQL, XML, HCM Data Loader (HDL), File Base Loader (FBL), fast-formulas, or QA automation
  • Systems implementation experience on Oracle HCM Cloud or any other HR Management System (PeopleSoft, Workday, etc.) is a plus, but not required
  • Fluency in Spanish or Portuguese is a plus