Implementation Resume Samples

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R Volkman

Raymundo

Volkman

17260 Electa Mount

San Francisco

+1 (555) 638 8475

17260 Electa Mount

San Francisco

Phone

p +1 (555) 638 8475

Experience Experience

Phoenix, AZ

Implementation

Phoenix, AZ

Auer Inc

Phoenix, AZ

Implementation

Knowledge of Humana’s internal policies, procedures and systems
Carefully examines data and reports to make sure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transactions process through the software and verifies and validates accuracy of data through the generation of a variety of reports. Validation may include completion of prior system to FIS balancing
Evaluate configurations
Throughout the project, provides expertise to answer questions and guide the client in the use of the system
Coordinates and conducts readiness review. This includes directing the customer in the preparation and execution of test scripts to verify accuracy of data, training and procedures, system set-up and reports
Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved
Manages a staff of multi-functional and technical professionals

Chicago, IL

Implementation Management

Chicago, IL

Ferry, Bartell and Ortiz

Chicago, IL

Implementation Management

Perform the rollout to manage the ASP companies in accordance with the instructions of the Project manager
Manage Workforce
Manage workforce
Always drive to service quality (Speed/CW Quality/Safety) improvement
Responsible for the management of activities associated to achieving defects resolution
Manage Roll Out
Engineering for construction of Radio Base station and Core Network system

present

New York, NY

Implementation Portfolio Manager

New York, NY

Olson-Feest

present

New York, NY

Implementation Portfolio Manager

present

Perform portfolio attribution, analysis, and oversight of performance measurement and performance measurement procedures
Assist with the preparation of investment guideline documents under different regulatory frameworks
Liaise with other associates in the Investment Division on issues related to portfolio management, market developments and quantitative market research
Supports the multi-manage PM's in ad hoc projects which includes data scrubbing, reporting, fund commentary, data management
Provide analytical support and assistance with presentation materials for product specialists and client requests
Portfolio Construction, Management & Implementation (approximately 50% of time)
Develop transition strategies through detailed analysis of portfolio attributes and implement trading strategies to affect successful transition outcomes. This is accomplished through the use of risk models, optimization systems and other trading analytic systems. Research trade execution costs associated with various trading strategies and implement the most cost-effective strategy

Education Education

Bachelor’s Degree in Business

Oregon State University

Bachelor’s Degree in Business

Skills Skills

Advanced Microsoft Access and Excel knowledge used for data mining – Formulas, Pivot Tables, Macros, and VBA
Experience and general Proficiency using Data Quality software, particularly the Trillium TS Discovery application
Solid knowledge of Windows and registry settings
Responsive, reliable and results oriented with the ability to execute on aggressive plans
Good communication skills (written and verbal) and excellent presentation skills
Good working knowledge of web development and debugging tools
Ability to communicate effectively with all levels of management in an organized, professional manner
Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
Adaptable and flexible in approach to providing services across the company
Ability to analyze and solve problems using learned techniques and tools

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Implementation Data Manager Resume Examples & Samples

Knowledge of Equity Compensation, CEP a plus
Proactively manages potential problems to mitigate and minimize risk associated with people, product types, and projects early to take corrective action
4+ years’ experience in the Benefaits arena
Business Knowledge: Depth of knowledge relative to equity plan administration and recordkeeping software applications
Analytical Skills: Well-developed problem-solving skills necessary to research and trouble shoot inquiries through continual interaction with all departments
Technical: MS Access & MS Excel user; ability to perform analysis through coding
Communication: Excellent written and verbal communication skills necessary to Interact with other internal parties

Test Process, Implementation & Tools Manager Resume Examples & Samples

Implement and manage strategic initiatives to support global Solution Testing Team (STT) activities including standards, strategies and roadmaps
Enhance and maintain test standards and methodologies into the IT organization related to the wider Testing team, automation and the Testing Tools
Identify and recommend changes to enhance the effectiveness of software quality assurance strategies
Manage the Framework around Automation Capabilities and Standards to be able to offer a Service Offering to our clients
Create, support and socialize the build out of the Automation guidelines
Develop, maintain, and provide training on Automated testing procedures
Ensure that Automated tests are successfully completed and documented and all problems are resolved
Support the HP ALM Tool Framework and continue to integrate the tool with the test process
Define the standards for other Tool selections to embed into the Testing organization
Develop and maintain strong working relationships with other IT Solutions functions and customers to expedite delivery of solutions
Support Solutions Testing Leadership in upward stakeholder management and day-to-day management of the Testing organization
Participate in program/project review meetings. Support STT Management in determining status, assessing problem areas, suggesting and reviewing corrective actions, directing/planning necessary extra work, and rework and re-plan activities
Assist in the recruitment and on boarding of new team members
As required adapt departmental plans and priorities to address resource and operational challenges
Provide expert technical guidance to team members, colleagues and/or customers
Provide insightful recommendations to Testing Managers and team leads for process improvement
Adopt a logical and orgainised approach to problem resolution
Ability to clearly articulate both problems and proposed solutions
Willingness to learn and quick to adapt to changing requirements
Good numerate / numerate / mathematical ability
Proactive approach to identifying issues and presenting solutions and options
Ability to prioritise personal and team workloads to best meet organisational objectives
Where appropriate be accountable for the performance and results of a team of analysts in delivering testing within a project
Assist in the training and development of staff members to develop their skills and maintain industry-leading knowledge in their areas of responsibility
Coordinate and supervise the daily activities of team members
As required set priorities for the team to ensure task completion and coordinate work activities with other supervisors
Manage the training and development of staff members to develop their skills and maintain industry-leading knowledge in their areas of responsibility
Review and endorse the selection of and be responsible for the performance management of staff members
Expert knowledge of Software Development Lifecycle including Functional & Non-Functional Test Phases
Expert knowledge of Automated Testing protocols
Excellent knowledge of current Test Tools in the market place
Ability to work and team effectively with clients and other management personnel across geographies
Ability to deal efficiently with escalations and difficult situations/people under pressure
Good time management, interpersonal, communication, organizational and decision-making skills
Ability to understand and integrate cultural differences and lead virtual cross-cultural, cross-border teams
Minimum of 10 years experience in IT Quality Assurance and Testing or related discipline
Minimum of 5 years’ experience in Automated and Testing Tools decisions
Ideally experienced in the HP Toolset including Quality Centre, Performance Centre and Quick Test Professional
Excellent experience in client-facing roles with blue chip organisations
Good experience of leading small-med size teams in project delivery
Good experience of working within multi-location teams i.e. global

Manager Business Implementation & Initiatives Resume Examples & Samples

Actively seeks the identification of business requirements, project definition and project issues. Effectively escalates and manages resolution as required on behalf of Client Service during the new business transition
Manages relationships and communications by connecting on a regular basis with Transaction Banking (BBE) / PT&O to profile projects underway, in order to obtain their ongoing commitment
Leads and manages the implementation of new Transaction Banking – BBE clients during the new business transition through a proactive partnership approach while ensuring all service and related components are fulfilled within established time frames/obligations
Works with Subject Matter Expert (SME) for the completion of all applicable documentation specific to Client Service teams’ process/product implementations in order to establish ‘Best Practice’ models for future new business transitions
Facilitates alternative solutions by relying on understanding of business issues when determining resolution to high risk/high impact situations while ensuring quality business decisions are made on behalf of RBC with “win/win” resolutions obtained
Enhancing relationships with Transaction Banking – BBE / PT&O by managing project communications (e.g. communication plan, presentations to committees, management of documents)
Proactively reacts and adapts to the changing business environment demonstrating a sense of urgency to deliver a high level of quality service within the established time frames, methodical analysis and transformational thinking in high profile setting
Conduct a post transition/restructure analysis in conjunction with the Client Service Manager (CSM), ensuring consistency of what part of transition/restructure was completed as per expectation and acknowledge points of weakness that require improvements. Transition plan will incorporate current and future state analysis and determine any milestones that may hinder the process
Mitigate operational/transactional risk through proactive measures and ensures appropriate procedures are in place to avoid future incidents
Lead and manage client relations/expectations while transitioning a permanent relationship with the assigned Client Service Manager (CSM). Work in conjunction with CSM to follow up on outstanding issues, documentation and systems requirements prior to hand off to assigned CSM
Promote a spirit of teamwork that will provide high valued support to clients and our sales force
Fully conversant in Business Continuity Planning in concert with Payments & Trade Operations business resumption facilitators
Partner with I&TS and other key stakeholders in the development and implementation of new Service Level Agreements (SLA)
Actively participate in ensuring awareness of new or changed Policy & Procedures. Ensuring you are up to date on the new/updated policies/procedures
Lead and manage internal efficiency and risk related special projects and initiatives ensuring gaps are closed and client service improved. Participate in PT&O project s that impact Transaction Banking –Client Service Operations
Supports Senior Manager Transaction Banking – BBE Client Service with strategic operation model review. Manages any projects and initiatives related to all part of the Transaction Banking – BBE business
Manages and updates ICR binder for Senior Manager, Transaction Banking – Client Service BBE direct reports
Responsible to ensure EUC and other Audit & Management documentation is reviewed annually and updated
Posting end date: September 11th 2014 ***

Senior Credit Risk Policy Implementation Business Analyst Resume Examples & Samples

Strong understanding of risk management and business strategies /actions and risk policies
Proficient in SQL, SAS, in a UNIX and mainframe environment
Experience with analytics and statistical modeling and analysis to drive testing results through data analysis of policies
Validate credit policy concepts and understand through data analysis downstream impacts (legal, financial, customer) for development, validation and review of business requirements
Ability to develop and perform analysis that addresses concerns and issues in a clear and concise manner
Ability to manage effectively in a high pressure organization with multiple deadlines
Excellent ability to develop partnerships across multiple business and functional areas
Proven ability to present credibly to both large and small groups
Strong interpersonal skills and ability to influence across teams
Displays flexibility to work well with varying personal styles
Develops strong working relationships that foster cooperation and respect
Manage, monitor, and ensure successful completion of all phases of multiple projects, through effective challenge, expedient problem resolution, and controlled change management
BA/BS and 6+ years of work experience in financial services or Management consulting with in depth data analysis on consumer credit policies management. Master’s degree in an analytical field is a plus
Strong understanding of risk management and credit strategies
Project/testing/experience in a Main Frame and Client Server environment
Good understanding of policy project life cycle for implementing changes
SAS Base, Stats, SQL
MS Office Suite (including Access and PowerPoint)
VBA strongly desired
Data oriented with ability to quickly understand complex strategies and concepts and drive them into actionable recommendations

Email Implementation Manager Resume Examples & Samples

Partnering with internal teams (program managers, Existing Customer Marketing (ECM) group, Marketing Information Management, Deployment team) to ensure email deployments are flawlessly executed
Planning and executing ECM Email Marketing Campaigns including setting up multiple programs within a deployment, recommending and refining targeting segmentation, implementing testing strategies, developing schedules, recommending optimization rules, and auditing waterfalls produced by the Marketing Information Management team
Review email creative submissions and confirm conformity to branding guidelines and email best practices
Apply critical thinking skills to identify and mitigate potential issues to avoid negative impacts on our customers and our internal clients
Remain extremely focused on detail while managing multiple email campaigns simultaneously
Ensure quality deliverables are on time
5 years of business experience, particularly in campaign management
Ability to understand data and make decisions and recommendations based on Analytics; including test design recommendations and waterfall audits
Thinks operationally and strategically; analyzes issues, uses sound judgment, generates new ideas/goes beyond the status quo
Strong communication / listening, presentation and influencing/negotiation skills
Excellent interpersonal and relationship building; requires collaboration and teamwork across organizational boundaries
Intellectual curiosity, logical thinking and the ability to solve problems creatively
Accountability, attention to detail, decisiveness and work ethic
Strong campaign management skills; ability to handle multiple program execution simultaneously and independently
Excellent time management skills and the ability to work efficiently under tight deadlines
An ability to discern creative best practices and an eye for visual media in general. Experience managing agencies or freelancers in the development of creative; experience with email creative a plus

Operations Implementation Financial Lead Analyst Resume Examples & Samples

With Finance / Accounting/ Business Administration / Banking / Management Information Systems related bachelor college degree
5 years or more Financial and regulatory reporting experience from either finance or operations standpoint is preferred
Detail-oriented with strong analytical skills and ability to synthesize
Data Warehouse / Modeling related skills is an advantage
Exposure to Citi proprietary Finance warehouses, credit engines and/or banking systems is an advantage

NAM Full Suite Implementation Junior Analyst Resume Examples & Samples

Review of all country SIT specific test plans and scripts
Correction of any configuration issues
Configuration support
Deep understanding of FRO functions and taxonomies
At least 2 years FROM experience with participation in at least one finance implementation project
Principles, practices and theories of Financial Processes (skills and expertise)
Risk and controls within FRO processes
Project methodologies
External trends and best practices

ERP Implementation Manager Resume Examples & Samples

Minimum of 4+ years participating in team-based, client-facing IT consulting or IT operational role
Minimum of 3+ years executing IT system implementation projects
Minimum of 3+ years with ERP experience with any of the following: SAP, Oracle (JDE, Peoplesoft), Microsoft (AX), Infor (LN, Lawson) and Epicor
Has worked in an external client facing consulting role (Professional Services firm preferred)
Exposure and/or experience with Change Management is preferred
Proven contributor with extensive ability to build solid and collaborative relationships with team members, foster a productive team environment, and coach staff
Industry experience in Manufacturing & Distribution, Pharma and Life Sciences, Food Process, and Wholesale Distribution is preferred, but not mandatory
Strong project management methodology background, including schedule, scope, issue and risk management experience
Strong analytical, problem solving, and creative experience
Strong organizational skills, detail oriented with the ability to handle multiple projects and priorities concurrently
Ability to manage multiple tasks efficiently, work productively in a fast-paced, team oriented environment
Excellent interpersonal, written and oral communications and customer relations skills

Manager, Initiatives & Implementation Resume Examples & Samples

Supports the strategic direction and execution of initiatives & strategies within the Advice Centre as decided upon by the Vice President and Operating Officer
Works closely with & supports Operating Officer in planning/delivery of Advice Centre sales/service plan
Works closely with Sales Strategy & Effectiveness to coordinate implementation activities and ensure appropriate embed and sustain activities
Accountable for ensuring business initiatives are appropriately integrated in Advice Centres including the implementation delivery & sustainment of strategies and initiatives
Provides day to day support to Advice Centres including processes, products, marketing, etc. including managing, tracking, and resolving of day to day business escalations
Fully accountable for the coordination of initiatives across a breadth of complexity including sales and service initiatives and communications
Responsible for collecting, analyzing and sharing data that is meaningful & informs, advises on & supports line of business effectiveness – observation; feedback; business results; trends; etc. & shares with Centre partners on regular basis. Responsible for listening to calls – keeping current on issues or concerns raised by clients, LOB and identifying ways to improve/enhance business effectiveness/client experience, builds action plans to close gaps
Change management leader - Integrates appropriate change management support and sustainment activities supporting initiative delivery into the Advice Centres leveraging RBC partners (internal and external) to develop better solutions and achieve cross enterprise solutions
Effectively communicates and reinforces RBC Vision, organizational values and Advice Centre National Office strategic direction
Provides support and coaching to Advice Centre Leadership Team including Centre Directors; Business Managers, Team Managers
Leverages key partners (internal & external) to drive implementation & sustainment excellence and Advice Centre business performance
Build internal and external networks to contribute to the community & charities to reinforce RBC values, build brand and community awareness. Acts as Advice Centre Ambassador for key regional partners

Manager Direct Implementation Resume Examples & Samples

A Bachelor’s degree from a recognized tertiary institute or equivalent experience in business, technology or related fields is required
5 years+ progressively responsible website content management experience including acting in a webmaster’s role. The post is a blend of business development, marketing as well as IT and requires a person equally comfortable working alongside business and IT functions
Experience analyzing and optimizing large web sites based on data (optimizing the sales funnel in order to increase sales conversions based on site analytics)
An understanding of web site usability best practice and how to leverage those techniques to optimize sales (heuristics, paper prototyping, A/B testing etc.)
Solid understanding of web production processes used in support of website content management (html, JavaScript, Action Script, Adobe Acrobat PDF, Dreamweaver, Photoshop; use of xml; familiarity with Teamsite and content management workflows (or experience with other enterprise level content management platforms)
Familiarity with web analytics (Webtrends preferred) and evidence of content management that is driven by such analytics
Strong planning, analytical, organizational, project and time management skills as well as superior written and verbal communication skills are a must; strong cognitive skills as well as an understanding of the strategic goals of business and where the content management role fits in delivering greater direct revenues for the Bank
Proven strong inter-personal and influencing skills that demonstrate an ability to build consensus across a diverse group of stakeholders. The person must be a strong manager of people, an organizational team player able to work in an environment that fosters high performance and a strong customer focus. A consistent leader who voices their ideas while respecting others
The post holder must be a well rounded individual capable of handling many competing demands at once while working to deadline. S/he must have a proven track record in developing and implementing digital solutions that deliver competitive advantage for business, greater direct revenues and superior customer service
This post operates in a fast paced environment and requires a person who is a self-starter, is highly motivated to do well, welcomes targets and accountability for meeting them and is proactive in delivering superior online products and service for our customers
Knowledge of French and Chinese (traditional characters) is an advantage

GBM Implementation Senior Analyst Resume Examples & Samples

8 years business experience (5 years in corporate environment)
Experience in managing change programs across multiple business segments and engaging with the group structure
Strong analytical, strategic and innovative thinker with creative problem solving skills

Production Implementation Senior Analyst Resume Examples & Samples

4+ years experience in Process Management, Project Management or Business Analyst Role
2+ years experience in Customer Service Operations Management
Strong verbal and written communication skills, including proven persuasion, negotiation, and presentation
Proven interpersonal and Leadership skills
Proficient in Microsoft Office, including Visio & MS Project
Credit Card experience strongly preferred
User Acceptance Testing experience
Analytical skills and experience with data analysis tools a plus

Senior Collections Implementation Manager Resume Examples & Samples

Bachelor’s degree in related field and 10 plus years of experience across a broad array of controls and collections functions
Credit card experience required
Experience leading an organization through growth and change, designing and delivering infrastructure solutions to scale to growth
Exceptional and proven leadership skills
Ability to plan and manage at the strategic and operational levels
Excellent interpersonal skills with all levels
Ability to work collaboratively

Store Implementation Manager Resume Examples & Samples

Manage store schedule for all brands and functions. Communicate schedule to internal and external partners on a weekly basis, including facilitating weekly New Store Opening meeting
Manage and develop Store Opening Coordinators and facilitate meetings between Retail Back Office, Field and Store Opening teams, on a daily basis during Opening process
Create store capacity plans and Global Briefing Forms in conjunction with visual and merchant teams. Communicate capacity plans to Senior Leadership and store teams to ensure stores are set up with the correct product mix for opening
Develop new store opening, closing, remodel and relocation policies and procedures to ensure that all openings/closings are completed efficiently and on time; primary point of contact for the team
Source, Procure, and manage vendor relationships, as needed, for miscellaneous store fixture items to insure on-time delivery to the opening location
Track store opening related expenses and ensure expenses are within budget
Coordinate with Regional, District and Area managers to ensure new stores open successfully with proper staffing
Manages open items for all functions and ensures timeliness of key deliverables
Must be able to navigate seamlessly within functions at all levels and manage relationship appropriately
Leverages experience and best-in-class retail knowledge to influence implementation, and continuous improvement with all processes related to new stores, closures and remodels
Interact with and hold accountable any 3rd party vendors
Knowledge of retail store set-up
Ability to implement strategic thinking and planning
Ability to manage multiple projects at once
Ability to coach and train retail store management, store associates and Retail Back Office counterparts
Advanced knowledge of MS Office, POS systems
Strategic Thinking and Planning
Conflict Management, All Directions (upward, peer set, with direct reports)
Proactive Communication, both written and oral
Managing Execution
Negotiation and Influence Skills at all levels
Superior Organizational Skills
Base construction knowledge and terminology
Bachelor's degree from four-year college or university with an emphasis in Business or Project Management
Minimum of 3-5 years retail experience, preferably in fashion or sporting goods industry
Minimum 2 years managing people
Retail Store Manager experience preferred
New store opening experience preferred

Manager Trading & Implementation Resume Examples & Samples

Drive & support a culture of retail excellence in the markets’ retail operations. Plan, launch, execute and sustain store related business processes (cross-brand, cross-channel) in all Markets within your scope
Manage key retail related research programs (mystery shopper & competitor benchmarking) and use the results to develop performance supporting projects for the markets
Track and benchmark (internally & externally) the markets performance, identify areas in need of support and develop projects with the markets to improve performance
Develop new processes as well as optimise the existing ones in Retail operations across Markets within your scope as agreed with your line manager in order to increase operational capabilities within our stores. Support the implementation of operational processes for new Retail stores, formats and business models. Proactively drive the operational prerequisites to set up new business modules successfully, propose realistic implementation plans and monitor execution
Manage Inventory Control team and enforce proper processes to ensure accurate inventory in stores. Review and advise process development for inventory movements and inventory adjustments
Coordinate and plan stock taking schedules for Stores within your scope in cooperation with Profit Protection and Store Operations Functions
Act as consultant to markets in any area of retail operations and be a resource for them to call upon to assist them in meeting targets
Raise the profile of field and store roles throughout the organisation
Manage the Performance reporting & analysis for own retail
Manage cross-functional, cross-brands programs and projects from first briefing, conceptualizing, tracking, implementation and sustaining
University degree in business, ideally with marketing and sales focus or equivalent professional experience
4-5 years retail operations experience
3 years project management experience and/or leadership
Advanced user of MS Office suite of products
Additional languages are an advantage

KYC Reg / Implementation Manager Resume Examples & Samples

Build, develop and lead a highly motivated team
Accountable for the Interpretation of AML policy into KYC Operational procedures and fulfilment of monitoring and maintenance of KYC framework standards
Manage an effective & fit for purpose KYC Operational framework that is reviewed regularly
Ensure effective End to End processes that are understood, documented within the Operational procedures and kept up to date in a timely manner
Inspire and drive high performance in individuals and the team, enabling each member to understand his/her role in team success
Build and maintain effective relationships with key stakeholders across the business
Contribute to the delivery quality MI Metrics to monitor of performance to track quality and conformance

Tsci Implementation Team Leader Resume Examples & Samples

FIX, XML
Messaging (MQ, TIBCO, MSMQ, Sonic, JMS)
XSLT Transformations
JavaScript, C# and/or Web Services, VB
Database design and use (ETL, triggers, and stored procedures) for DB's (Oracle, MS SQL, Sybase, etc.)
Networks: WAN, LAN, Routing
Target & Source Systems such as: Charles River, PFS, Advent, EZE Castle, FMC, SS&C, Calypso, etc
Microsoft Desktop Tools: Excel, PowerPoint, Word, Visio, Project, Access
Technical consultancy and expertise
Prioritization, scheduling and deployment of Implementation Resources
Ownership and successful completion of integration initiatives
Developing and managing key customer relationships with decision makers and key people with influence to maximize the TSCI relationship
Ultimate ownership of relationship between SOW contents

Implementation Product Manager Resume Examples & Samples

Client focused
Sets project plans with the client and meets and/or exceeds expectations
Arranges for and hosts all implementation related meetings. Able to maintain accounts and schedules to maximize efficiency
Train the client on the skills necessary to use UBS Platforms to their maximum ability
Train the client on the skills necessary to use UBS Stock Plan Administration to its maximum ability
Responsive to the individual needs of the client while keeping within scope
Obtains and documents necessary information to support the account throughout the implementation process
Customer service focused so the client is in agreement to become an implementation reference
Coordinate with Client Care Administration to ensure the client needs are fully met. This may, in certain circumstances require the Project Manager to develop procedures and processes that can be adopted by Client Care Administration to overcome technical limitations
Ability to manage multiple tasks and timelines simultaneously and prioritize client escalations
Achieve established implementation activation targets
Use UBS Platform expertise to review and resolve any problem areas or data errors within UBS Platform databases
Use stock administration knowledge to provide solutions to clients for creating and completing templates, resolving data issues, and addressing client questions on equity compensation
Establish company on UBS Platforms. Create Quick Add accounts for client participants and track the processing for sending out Welcome Packets
Familiarize the client with ongoing Administration procedures. Involves managing client expectations in relation to Administration services. Understand and deliver information on the full range of UBS offerings
Serve as primary contact for corporate clients during the implementation process. Functions include acting as client liaison to: Sales, Client Management, Administration, Consulting, Training, Executive Service, and Customer Service
Provide Administration group with client specific procedures and work with Administration group and client to properly transition the account
Track time spent implementing each client, Travel is required, Other duties as assigned
A strong working knowledge of Excel, Access, Powerpoint and Microsoft Word
Quick learner
Good organizational skills with the ability to multi-task
Accountability/dependability
Experienced in use of desktop computers/internet applications
Strong Project Management background
Ability to multi-task and reprioritize activities with little supervision
Training experience
Excellent customer service skills
Strong analytical skills, communication skills and problem solving ability required
Demonstrated ability to be self motivated and work independently
Experience in school and/or job that demonstrates candidate has core competencies defined below

Manager Direct Implementation Resume Examples & Samples

Minimum of three to five years proven and progressive product or channel management experience or financial services equivalen Knowledge of Internet Banking Mobile Banking and / or ATM channel and trends is an asset
Knowledge of graphical user interface design and / or usability principles is an asset
Bachelor's degree in business, marketing, related field or equivalent experience
Strong interpersonal, problem solving, project management, planning, organizational, lateral thinking, time management and communications skills
Strong understanding of risk management as it pertains to areas of responsibility and ability to make prudent decisions
Proficiency with personal computers and internet-related systems
Detail-oriented and ability to work successfully in a team environment with a strong customer focus, work with various levels within the organization, meet established deadlines and deal with multiple, changing priorities
Strong business and marketing focus
Capacity to speak/understand Cantonese/Mandarin is an asset

Technical Implementation Team Lead Resume Examples & Samples

Multi-tasking, ability to handle/cope with on the job demands
Ability to collaborate with internal/external business partners to analyze special client needs and oversee implementation of customized product service solutions
Ability to delegate strategically and effectively
Task management and time management skills as applied to own work (eg. ability to plan work, organize, set priorities, monitor work performance, initiate corrective action, and make effective use of time of subordinates)
Strong customer service skills and relationship building abilities required to effectively handle client escalations and represent the bank on client calls
Strong people management skills (eg. ability to provide work direction and expectations, performance feedback and recognition, personal & career development etc., as it applies to subordinates). The ability to maintain confidentiality
Strong communication skills required to provide timely and consistent messages
Coaching and mentoring skills as applied to subordinates
Teamwork and conflict resolution skills (eg. ability to participate effectively in work teams, utilize diverse skills of team members, reach consensus on team decisions, recognize contributions of team members, and resolve issues between people and groups, etc.)
Leadership skills in establishing a working climate which stresses the creation and maintenance of a competent, committed and cost effective staff (eg. act as a role model in terms of work habits, customer service and proactive training/learning)
Change management skills (eg. proactive vs. reactive approach, anticipation of changes, planning of change to minimize adverse consequences, advance communications to subordinates, etc.)
Emotional intelligence and interpersonal skills ( eg. effective listening, diplomacy, objectivity, tact, respect for differing viewpoints, fostering of two way communication, etc.) and the ability to apply them in dealings with subordinates, co-workers and clients
Undergraduate Degree
Technical knowledge of file transmissions, ACH, Account Reconciliation, EDI or Lockbox transmissions
Expert knowledge of Treasury & Payment Solutions products and services and/or onboarding processes and requirements
Working to expert knowledge of PC and office automation applications as applicable to perform the job effectively and efficiently

TPS Implementation Team Leader Resume Examples & Samples

Multi-tasking, ability to handle/cope with on the job demands
Ability to interpret and negotiate legal terms professionally and effectively (Documentation only)
Ability to collaborate with internal/external business partners to analyze special client needs and oversee implementation of customized product service solutions
Strong customer service skills and relationship building abilities required to effectively handle client escalations and represent the bank on client calls
Teamwork and conflict resolution skills (eg. ability to participate effectively in work teams, utilize diverse skills of team members, reach consensus on team decisions, recognize contributions of team members, and resolve issues between people and groups, etc.)
Undergraduate Degree; law degree and/or law license and legal experience preferred
Expert knowledge of Treasury & Payment Solutions products and services and/or onboarding processes and requirements
Working to expert knowledge of PC and office automation applications as applicable to perform the job effectively and efficiently

Implementation Hub Manager Resume Examples & Samples

To manage the deal request process by ensuring client solution requests are structured and submitted via CRM in an effective and efficient manner, so that the client on-boarding process and the deal lifecycle can be optimised
To proactively assist deal requestors (Account Managers and Sales team members) in submitting deal requests, once solutions have been agreed with clients
To proactively communicate with internal teams and clients and inform them about the status of their requests and manage clients’ expectations along the process
To define and provide metrics on deal requests, solution gaps and other key variables which will help identify opportunities to continuously improve the deal request process
To performs special projects, as required
Extensive project management and/or process management experience
Experience with product and cash management flows
Excellent Academic background, educated to minimum degree level of BA/BSc

Implementation Solutions Manager Resume Examples & Samples

To assist Account Managers and Sales teams in identifying, capturing and submitting all relevant solution information in a correct and precise manner, and engage with clients to close out solution specifics to complete the CRM deal entry
To liaise with the CRM team and Implementations and ensure continual CRM improvement and enhancements
To assist with the handover of requests from Sales to Implementation Managers by ensuring a smooth, timely transition
Extensive banking experience
Implementation management experience
Strong understanding of customer expectations, and knowledge of cash products
Language proficiency in French, German, Italian and/or Spanish is preferred
People management skills and team player. Ability to think strategically for the department
Knowledge of tools (in particular CRM)
Managing conflicting priorities and multitasking

China Implementation Head Resume Examples & Samples

Lead, develop, and manage a diverse team including both functional and senior level / expert staff, with 10+ FTE under management
Continue process optimization for both efficiency gain and client satisfaction, and effective internal / external communication to represent the function
Role model and escalation point for Implementation function in implementation of value-added solutions using Citibank’s delivery channel platforms, Integration of Citibank’s electronic banking platforms with current ERP systems, such as SAP, Oracle and Peoplesoft; Ensure the Implementation Managers project manages implementations using best practice; including initiation, scope, risk, issue and change management, using recognized methodologies and keeping project sponsors involved and on board
Role model and escalation point for Information Services function in various activation / technical support of Citibank’s electronic banking platforms, customer training in the use of Citibank’s electronic banking platforms, and involvement in the regional testing and introduction of new releases and new delivery platforms
Work with regional and global Implementation teams to ensure that customer requirements for China are delivered within expectations
Ensure business handovers from sales / RM to Implementation Managers is coordinated and executed in a professional and timely way; and any post-implementation support issues are resolved in a timely manner, by acting as an escalation point, and reviewing / refining processes that may negatively impact implementation activities / customer satisfactions
Ensure customer updates and product maintenance is completed both timely and as required; managing customer expectations, Citi’s legal / regulatory obligations, while working with local, regional and global product teams, and service hubs
Set and follow departmental and regional disciplines, including MIS systems updates, management initiatives, and ensure the metric information delivered be timely and accurate
10+ years related experience required
Leader with inspiration and people management skills and experiences; detail oriented person yet able to think and act strategically
Extensive banking experience, solid Implementation and technical knowledge of Banking Products, and deep understanding of the market and customer interaction
Strong customer focus, empathy and the ability to demonstrate industry knowledge and interact with customers at various levels
Multiple country product experience preferred
Strong project management skills, analytical and problem solving skills with sound judgement and results oriented
Excellent verbal and written communication skills, able to manage internal stakeholder and work with senior management, and regional peers in a highly matrix organization
Self-motivated, organised and deadline driven with an ability to integrate into a service focused team; ability to manage a large number of tasks simultaneously using good time management techniques
Solid understanding of Windows and web based applications, ability to work through customer network issues, good understanding and previous experience with file formats and testing, ability to install, configure and problem solve at a technical level
University degree
PMP/Prince credential is preferred

Gcg-onboarding Process Implementation PMO Resume Examples & Samples

Preferably have cards business, working in the banking industry for at least 6 to 8 years
Excellent interrelationship skills to manage regional counterparts and the different markets to deliver remarkable customer experiences
Solid project management skills working with both internal and external stakeholders
Great influencing and communication skills to deal with local/regional and global partners across all functions

Manager, Hedge Accounting Implementation Resume Examples & Samples

Fully understood by all stakeholders
Documented in a clear and consistent framework
Developed with the appropriate reporting to capture all differences between hedging, accounting and transfer pricing
Implemented in a timely manner
Department expert on current and developing hedge accounting guidance
Develop detailed documentation for all new and existing strategies
Coordinate and manage the implementation of all new hedge accounting strategies
Defining the required reporting in order to capture all differences between hedging, accounting and transfer pricing
Perform detailed analysis on our hedging structures in order to test their performance
Work closely with TBSM's partners in order to promote understanding and ensure all stakeholders input is considered during the implementation process

VP, Email Marketing Implementation Resume Examples & Samples

Partnering with internal teams (program managers, Existing Customer Marketing (ECM) group, Marketing Information Management, Deployment team) to ensure email deployments are flawlessly executed
Planning and executing ECM Email Marketing Campaigns including setting up multiple programs within a deployment, recommending and refining targeting segmentation, implementing testing strategies, developing schedules, recommending optimization rules, and auditing waterfalls produced by the Marketing Information Management team
Apply critical thinking skills to identify and mitigate potential issues to avoid negative impacts on our customers and our internal clients
Remain extremely focused on detail while managing multiple email campaigns simultaneously
5+ years of business experience, particularly in campaign management
Ability to understand data and make decisions and recommendations based on Analytics; including test design recommendations and waterfall audits
Thinks operationally and strategically; analyzes issues, uses sound judgment, generates new ideas/goes beyond the status quo
Strong communication / listening, presentation and influencing/negotiation skills
Accountability, attention to detail, decisiveness and work ethic
Excellent time management skills and the ability to work efficiently under tight deadlines

Implementation Data Specialist Affordable Care Act Tax Senior Ntd Indirect Tax Dallas Resume Examples & Samples

Actively participate on regularly scheduled client calls
Securing file transmission method for each client engagement for testing, analyzing and processing initial data files for loading into EY’s proprietary systems
A bachelor's degree or 2 years of related work experience

Business Analyst & Implementation Mgr Resume Examples & Samples

Validation of the Business Case (with the business owner and by using the analysis conducted before commencement of the project)
Working closely with others in the Project Services team, apply appropriate sizing dimensions to quantify the cost, complexity, duration, resourcing and scheduling of the project
Create project documentation
Manages project stakeholders’ expectations through regular face to face dialogue, meetings and communicates project progress through regular written reports (using Turner standardised templates)
Projects will often involve management of other external project managers, third party suppliers and internal work stream leads
Identifies, assesses, manages and escalates as appropriate issues and risks (either to the project sponsor or the Project Services Manager) and will manage project changes through the Project Services change control mechanism
Conducts a full analysis of assumptions and project dependencies whilst being mindful of other concurrent project inter-dependencies (often part of a programme) working closely alongside other Project Services team members
Ensures that realistic project and quality plans are prepared and maintained
Ensures quality reviews occur on schedule and according to procedure
Ensures that project deliverables are completed within planned cost, timescale and resource budgets, and are signed-off before the commencement of the project; variations should be reported appropriately
Runs routine and regular diarised project meetings for project team members and senior stakeholders
Run daily ‘scrum’ type project meetings (as appropriate)
Sets the prioritisation of project tasks and resource workload (as appropriate)
Working across multiple, concurrent projects (dependent on size and complexity)
Delivery of lessons learned workshops and evaluations of the project delivery, and where necessary to conduct a Post Investment Review with the appropriate stakeholders
Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed tolerances
Project deliverables must include the implementation of a suitable Business Continuity Plan
Experience in conceptualising business processes and producing appropriate models and documents to illustrate them. Examples should include where documents have effectively and measurably created something new or has changed a business process
Good verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Examples may include where reports have been written where it has influenced or changed somebody’s opinion
An understanding of a variety of software development methodologies from both plan-driven and agile approaches
Experience in requirements management techniques and appropriate tools
Project leadership experience as a project manager
Project initiation and prioritisation skills
Resource estimation and management skills in a matrix environment
Project budgeting, financial tracking and reporting skills
Risk mitigation skills which prevent issues from materialising
Issue management skills which enables speedy resolution satisfy the project’s requirements
Background in IT and broadcast systems architecture and integration
Able to express complex technical concepts simply and effectively, both verbally and in writing to varied audiences
Knowledge of software development lifecycles and prior experience working with software development organisation (or broadcast equivalent)
Familiar with MS Office products
Superior customer service skills
Demonstrated ability to multi-task and manage competing priorities, knowing when to escalate
Leadership to drive positive change and influence others/office culture

VP, Email Marketing Implementation Resume Examples & Samples

Partnering with internal teams (program managers, Existing Customer Marketing (ECM) group, Marketing Information Management, Deployment team) to ensure email deployments are flawlessly designed and executed
Monitor and analyze current campaign process; create opportunities for and implement process improvements
10+ years of business experience, particularly in campaign management; Bachelor’s degree required
Experience working with a major ESP (Epsilon, Experian, ExactTarget, Responsys) on vendor or client side
Clear understanding of the email campaign build process with highly dynamic content

Business Analysis & Implementation Manager Resume Examples & Samples

Work with regional and local PMO team to schedule and coordinate the monthly and quarterly platform releases for Digital Banking
Work with Product stakeholder and maximise the opportunities to scale online platform to drive profitability and growth
Working with regional stakeholders and leveraging regional internet functionality on behalf of Australia
Drive Load testing and Ethical Hack activities for the Internet applications
Take ownership, accountability and drive resolution of issues
Provide prompt estimates/options on project change requests
7+ years of experience in consumer banking domain as business analyst
Project management experience and acquaintance with production support is preferred
Motivated and a team Player
Bachelor degree

FRO Regional LRR Implementation Resume Examples & Samples

8-12 years of relevant experience in banking/finance/information technology or any related field
Good understanding of Finance and / or Reporting
Experience in detailed functional documentations, writing specifications, understanding business and converting into technical specs
Experience in Regulatory Reporting Operations will be an added advantage
Experience in Data Warehouse Operations
Minimum 8 years directly related work experience Degree in accounting/finance
CPA preferred Strong experience with project management and implementations Experience with regulatory reporting and financial reporting processes and solutions
Excellent analytical and problem solving skills Ability to thrive in a large, complex corporate environment
Requires the capacity to tolerate ambiguity and act as a change agent for the organization
The incumbent will thrive on managing multiple projects concurrently with an attention to detail and deliverable deadlines

Senior Director Omnichannel Marketing Planning & Implementation Resume Examples & Samples

High level of business acumen
Brand marketing experience
Management experience across Sales channels and consumer touchpoints (ie Retail and Wholesale, .com, social, CRM, events)
Extensive depth of strategic thinking, theoretical knowledge and organizational practice or expertise across several disciplines
Manage Business (Processes & Projects)
Manage and Develop People
Provide a Framework for Performance
Result Orientation
Language skills: English, Other languages advantageous

Test & Implementation Supervisor Resume Examples & Samples

Define test approach/strategy on key project deliverable
Identify test requirements
Produce/Review detailed test plans, ensuring acceptance criteria is met
Day to day management of progression against test plans
Manage resource, releases and environments to ensure objectives can be met
Manage defects to ensure progression in-line with required deadlines
Liaise with key stakeholders as required
Provide support and guidance to team members with a clear focus on developing skills and behaviours in the team to meet business goals and needs
Escalate appropriate issues to team manager
Support team manager in ensuring the team delivers on its key objectives
Extensive test management background in addition to fulfilling test roles
Strong business analysis background
Previous experience of working between business and technology teams
Client Facing roles previously held
Strong understanding of WRAP business would be preferential
People Management skills
Previous experience in a supervisory role is preferable
Resource and/or Project management
People and Client Management
Problem Solver
Organisation and prioritisation skills
Communication (written and verbal)
Microsoft Office Suite
Testing related qualifications beneficial

Change Implementation Project Specialist Resume Examples & Samples

Fund accounting data migration between systems
Operational readiness management
Migrate data reconciliation
Implementat the internal and external
FA (Fund Accounting) systems parameterizations
Migrate data between FA systems

Change Implementation Project Specialist Resume Examples & Samples

Design and manage Access Databases
Automat tools based on VBA and SQL
Analyze and redesign the process to gain productivity efficiencies
Analyze and design the systems connections in Middle Office area
Initiate and execute the technical improvements & projects

Team Leader Toms Implementation Resume Examples & Samples

Project management including troubleshooting and escalation both internally and with clients
Application and evolution of Bloomberg best practices
Design, configuration and deployment of integration trading interfaces between Bloomberg and our clients
Capable of managing time effectively
Strong presentation skills including written, graphic and verbal
Ability to mentor and develop talent
Ability to manage client expectations
Proven ability to independently drive successful engagements with customers
5 years of experience in fixed income trading technology, experience in electronic tradingsolutions and/or related products
3+ years of experience managing a team with multiple, concurrent financial projects
Strong presentation and communication skills and a desire to lead
Knowledge of ECN's, ATS & other exchange venues such as Tradeweb, Brokertec and MarketAxess

Mrbg-frtb Implementation Leader Resume Examples & Samples

The key activities of the role include the following
Provide overall program management for tactical and strategic FRTB implementation
Establish and run communication and syndication forums across all stakeholders
Liaise with all groups (Market Risk [VMD, MRM, MRBG], MRaD, Finance, Risk Reporting, Technology) to develop and oversee strategic implementation plans
Liaise with same groups to plan and manage the Quantitative Impact Study efforts across all teams (2 intense four-month efforts in 2015)
Collate QIS results and documentation. Ensure quality, consistency and review and sign-off by senior management
Track issues and their resolution. Escalation to senior management
Provide business leadership to drive technology requirements and development across all teams. Oversee testing and release of new functionality
Stay abreast of regulatory developments, methodology changes and clarifications and disseminate updates across program as needed
Stay abreast of internal methodology enhancements and counter proposals
Point of contact for JPM Regulatory Advocacy Group on FRTB
Point of contact for coordinating responses to regulators
In future years: Manage/coordinate work for regulatory preparedness reviews, model approval packages (with MRaD/VMD), compliance exams, etc
In depth experience in the Market Risk space, with market risk concepts and risk metrics
Strong leadership and influencing skills
Extensive experience with risk systems and infrastructure
Excellent written and verbal communications skills and a strong track record of partnership
Strong project management skills; ability to gain consensus among diverse stakeholders and drive initiatives to completion effectively
Strong business judgment and autonomy
Ability to multi-task, work well under pressure with commitment to deliver under tight deadlines

Rsa Archer Implementation & Technology Manager Resume Examples & Samples

Apply RSA Archer 5.x , MS SQL knowledge to assist in the implementation of the ERM and Risk Management modules
Configure Data Feed Manager, calculations field and other related Archer workflow design & administration
Archer certification is a plus
MCSE or similar Microsoft certification is a plus
Directly contribute in coordinating, implementing and testing applicable configuration and integration requirements
Quickly understand the project issues and data challenges of the client’s organization in order to contribute towards the implementation
Apply RSA Archer knowledge to assist in training the Risk Management members and to assist in the creating training module for pilot and firm-wide rollout
Directly contribute is the creation of project plan requiring for a phased approach for overall Risk Management Infrastructure
Please let me know if you know of anyone who would be interested in joining a dynamic enterprise risk team in NY. Recruiter: Jim Geiger

Service Implementation Manager Resume Examples & Samples

Ensure Service Management processes are aligned with existing Technology Operations support processes, taking into account proposed future technology support models
Undertake appropriate service design work to ensure service management processes are aligned across Technology Operations and other BBC and 3rd Party support teams supporting the NCS and attached systems
Responsible for continuous improvement of the service management processes during the implementation and transition phases of the project, to improve the level of service to production teams using the replacement NCS
Work with production, project and support teams where there is an agreed persistent or inherent service management process problem that requires attention
Work with the Technology Operations contracts team to ensure any associated (not the NCS contract) underpinning 1/3rd part supplier support contracts are in place and funded

Implementation Team Leader Resume Examples & Samples

Deep knowledge of Asian buy-side market and operational workflow and the potential suite of OMS solutions for these player types
Experience of using or implementing Order Management, Compliance & Electronic Trading Systems
A minimum of 2-5 years in a Team Leader or equal management role with an understanding of performance management and how to motivate / inspire people
Highly articulate, consultative, and confident in interactions with clients
Excellent written/oral communication skills

Team Leader for SBS Implementation Back-office Resume Examples & Samples

Manages the Implementation function to meet all implementation objectives including start volume, start timing, productivity, and quality
Creates a high-performance team environment that supports/reinforces associate development and retention. Provides periodic performance feedback and conducts annual performance reviews. Responsible for recruitment, selection, hiring, compensation management, and performance management of the implementation staff. Determines the implementation organization's training requirements. Ensure timely and effective training is delivered to enhance skills of the implementation team
Partners with Sales, Client Services, Teledata and other functional groups to deliver the best possible overall client experience. Communicates process/functional changes to group outside of implementation as needed

Team Leader for MAS Implementation Tax & Banking Resume Examples & Samples

Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. (30% of time)
Creates a high-performance team environment that supports/reinforces associate development and retention. Provides periodic performance feedback and conducts annual performance reviews. Responsible for recruitment, selection, hiring, compensation management, and performance management of the MAS staff. Assists in determining the team's training requirements
Ensure timely and effective training is delivered to enhance skills of the team. (10% of time)

Implementation Team Manager Resume Examples & Samples

Manage the team in interpreting issues and find creative solutions to help the business with their long terms needs
Be point of escalation for team and client issues
Ability to work independently and provide solutions to the client· Work pro-actively to provide information, best practices, and training on the ADP products · Build long term relationship and trust· Interact/collaborate with ADP associates in Sales and Service· Manage routine information of members of client project team, including priorities, timelines, issues as they arise· Manages the human resource issues to ensure appropriate staffing levels. · To plan and review key project milestones to ensure timely go-lives

Implementation & Advisory Consultant Resume Examples & Samples

2+ years of financial systems implementation experience within the FS industry
Consulting/implementation background out of management consulting firms
Comfortable interacting directly with senior management
Passionate, self-driven and motivated
Comfortable working in a team environment

KYC Implementation Manager Resume Examples & Samples

Work with local and regional Client on boarding team to translate global KOP's into local KOP's that is in line with AML compliance and is ready to be operationally adopted in each APAC location
Work closely with central program to establish process and governance control framework at a local level
Collaborate with AML-Compliance and Policy leads and global program to ensure alignment with global standards/guidelines
Process map from existing platforms into new platforms being rolled out globally
Responsible for driving process changes and process improvement as part of operational readiness
Provide expert knowledge on KYC, Client on boarding for relevant project teams to ensure quality of delivery and implementation
Demonstrate and enhance knowledge, expertise and experience of legal and regulatory requirements, control frameworks, operational processes and policies across the COB space

Senior Change Implementation Manager Resume Examples & Samples

Excellent understanding of Project Management methodology
Strong Analytical / Problem solving/Decision Making skills and ability to identify priorities and resolve conflict
Vision & Direction – capable of defining and driving a customer focussed improvement culture across the team
Excellent Communications – including presentations, negotiating, and influencing to Executive level, with both internal and external stakeholders
Experienced in developing Relationship/Partnership Approach
Proven track record of successfully managing the implementation of at least 3 complex technical and service Transition projects with minimum budgets of £2m
Comprehensive knowledge of implementing complex business change in integrated in-house/ onshore and Outsourced /Offshore environments
Strong, proven, knowledge of the call centre operational environment, including technology and systems used
In depth knowledge of Commercial Customer servicing in Credit / Charge card environments
Knowledge and understanding of the financial services industry
Good knowledge of Change Management Principles
Experience of analyzing data and recognizing key highlights and trends

Dynamics AX Implementation Manager Resume Examples & Samples

Expertise in a Project Management
3-5 years technical experience with ERP software
3-5 years of experience installing, maintaining and troubleshooting Dynamics AX, with proven expertise customizing Microsoft Dynamics AX 2012
Knowledge of Dynamics AX architecture (layers, models, teirs, etc)
Acquired one or more functional certifications within Dynamics AX
Understanding of Dynamics AX 2012 data structures
Analytical, problem solving, problem management, and conceptual skills
Ability to work in a team oriented environment, as well as independently
Ability to work well and productively with frequent interruptions
Development for at least 2 AX implementations that achieved go-live
General accounting, business process, and development knowledge in one or more areas of: General Ledger
Multi-company / Multi-currency
Sales. Production, Warehouse, and Inventory

Head of Analytics Big Data Implementation Resume Examples & Samples

Create analytic data strategy, including a plan for data capture and use globally, and associated technology environments., including data model for 1st/3rd party; online/offline, structured/unstructured data
Partner with IT, DGO, and Analytic leaders to develop an analytic data and technology roadmap, including use of Big Data, R&D environments, inclusion of third party data and tools
Partner with IT to rapidly deploy Big Data environments for use by agile digital marketing and innovation teams, with access to real time, real customer information
Set standards and practices that allow flexible use of internal and external data sources; create data usage rights guidelines
Minimum of 15 years experience in leadership position with a technology (data or big data) and/or analytics/business intelligence focus
Experience working in a dynamic environment, dealing with ambiguity, and utilizing strong influencing skills
Strong relationship building skills; ability to form high level partnerships with senior stakeholders
Ability to strategize about the impacts of data as it pertains to a consumer facing model
Experience in developing and structuring a team
Capable of diving into details where required while still retaining the capacity of considering the larger picture and focusing on the long term impact of decisions made
Bachelor’s Degree required; MBA or graduate level strongly degree preferred

Associate Solutions Implementation Resume Examples & Samples

Post-secondary education and industry accreditations (MBA,CFA, CFP, FCSI, CSC)
Flexibility to travel extensively is required
A focus for delivery of results and a desire to work closely with Advisors
5 years Wealth Management industry experience
Sound knowledge of financial markets and investment/sales strategies
Previous experience in a sales/implementation role
History of making an impact, developing and executing on strategies and delivering superior results in both the short and long term
Powerful communicator who engages colleagues, business partners, external stakeholders, and employees
Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence
Excellent communication skills (both oral and written) with demonstrated ability to interact with peers, management and other departments in a pleasant and professional manner
Proficiency in both French and English, written and spoken is an asset

Manager It-infrastructure Projects & Implementation Resume Examples & Samples

Apply project management principles/methodologies towards the planning, definition, development, delivery, maintenance, tracking and reporting, budgeting and management of business and IT projects to ensure that deliverables are on-time, meet requirements, and are within budget
Develop and implement strategy for the management/governance of the Project Management Office
Ensure project teams are performing at a high level productivity, and ensure the delivery of high quality, easy to maintain, scalable solutions
Establish and cultivate strong relationships with internal team members, cross functional teams, and vendors, as well as external customers to represent company/project goals
Provide technical expertise to project team members as appropriate to ensure tasks are completed accurately and on-time
Manage and/or design solutions relating to one or more of the following areas – Cisco data networks and IP telephony systems, network security, Video/TelePresence systems, enterprise technology systems, virtualization
Demonstrate extensive abilities with identifying and addressing client needs that include actively participating in client discussions and meetings, communicating a broad range of services, developing and sustaining deep client relationships. Preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection
Analyze complex business needs presented by the executive/user community and/or clients and recommends technical solutions
7-10 years of Project Management experience managing Infrastructure projects in similar environment
Architectural design and hands-on configuration experience with networking systems and general data center technologies
Candidate must have created and owned: project schedules, status reports, budgets, kickoff meetings, change control – applying project management principles
Solid writing skills
Effective time management skills to achieve outcomes with available resources and within set timeframes
Excellent follow up and follow through
Ability to maintain composure and diffuse difficult situations
Knowledge of effective IT service management processes and procedures
Direct experience with securing resources and managing customer expectations and escalations
Experience and ability to “wear multiple hats”, balance changing priorities and demands, and comfortable in external customer-facing role
Ability to juggle multiple projects simultaneously
Ability to work between multiple time zones
Some travel required

Account Mgr Implementation Resume Examples & Samples

Document common issues and their solutions
Assist the product development team in testing new site features
Create and manage master implementation list
Develop support documentation for the Help site

Senior Analyst for MAS Implementation Tax & Banking Resume Examples & Samples

1-2 years experience in a business to business client service environment or equivalent education and experience (examples: high volume, problem resolution, etc.)
Basic project management skills required, ability to manage multiple concurrent projects
Strong communication, organizational and time management skills
Must be proficient using PCs with resultant working knowledge of various operating systems required; Competent in Microsoft Office Applications
Associate degree required, Bachelor's degree preferred
U.S. payroll, accounting, programming logic knowledge is a benefit

Senior Analyst for MAS Implementation Payroll Migration Resume Examples & Samples

Using specific feature knowledge, product expertise, analytical and consultative skills, the Implementer is responsible for configuring, implementing, and migrating specific ADP features that are part of the overall solution for our clients
Implementers analyze, collaborate and configure
They can work independently and directly with the client or they can work with clients as part of an ADP project team
Their interactions can also include Third Party Vendors. Implementers utilize strong communication, analytical and project management skills combined with solution knowledge to ensure a quality implementation
Their ultimate goal is to create client loyalty and provide an overall quality experience for our clients
Accurate and timely project completion results in higher client satisfaction and retention
Maintains established regional, and team quality goals, in line with World Class Service initiatives, while meeting or exceeding established productivity metrics as defined for the specific Implementation Specialist - Migration Services position

Operations Manager for MAS Implementation Payroll Migration Resume Examples & Samples

Proven proficiency in prioritizing critical client issues and managing workflow
Proficiency in the use of PC applications
Working knowledge of payroll and tax services is helpful
Strong interpersonal, conflict management and mentoring skills

Risk Management System Implementation Manager Resume Examples & Samples

Lead role in data migration for approximately 100 risk and control assessment and key risk indicators
Participation in test case execution
Development of business line user training materials
Conducting business line user training
Assisting in determining detailed business user requirements
Participation in Roll-out to business line users in phase 1 and assist in roll-out to OR team in 12 subsidiaries in phase 2
Data migration preferably using FASTMAP
Development of and delivery of user system training
System roll-out to business line users

Territory Implementation Manager Resume Examples & Samples

Create and manage Opco plan (mid level and detailed)
Project manage Opco completion of key deliverables and milestones
Understand key integration workstream plans and add Opco activities
Support Opco teams in resource utilization and planning
Input to and manage business cutover plans
Develop and manage readiness checklists (pre-close, logistics, overall project readiness, notification requirements, status updates)
Work with process owners on implementation of new processes
Facilitate the collation of as-is Opco processes as needed
Document processes as needed
Create training needs analysis and associated training plan
Define process for business activities where needed
Coordinate Opco testing resource
Ensure processes documented in agreed format
Input to go live support model and lead stabilization on-site
Track and report on status
Manage risks and issues
Balance priorities
Identify project risks and issues and track mitigation
Finance transformation / transition experience (min. 5 years)
Payroll transformation / transition
Systems implementation, SAP, Navision, Payroll or bespoke
Experienced in either outsource or shared service environments
Experienced working with financial processes
Experience in television / media industry
Intermediate MS Project skills
Excellent senior stakeholder management skills
Ability to summarise complex information for executive review
Understanding of financial processes
Understanding of payroll processes

Implementation Portfolio Manager Resume Examples & Samples

Daily Processes
Work with clients, consultants, money managers, custodians and other team members to determine transition constraints and develop optimal transition strategies around the constraints. Act as the project manager to coordinate and implement the strategy developed. Act as the portfolio manager of the transition portfolio during the transition period
Continually evaluate, automate and improve internal processes and infrastructure supporting the transition process. Seek to develop external relationships with custodians, money managers, and correspondent brokers to explore additional efficiencies for Russell Implementation Services
Create and present detailed pre-analysis and post-analysis reports to clients which include portfolio risk decomposition, transaction cost analysis, and portfolio performance reporting
PC & Systems Activities
Analyze transition event performance, including a breakdown of performance attributions and intra-day analysis. Help streamline and develop a process to allow this information to be disseminated in a concise manner
Develop transition strategies through detailed analysis of portfolio attributes and implement trading strategies to affect successful transition outcomes. This is accomplished through the use of risk models, optimization systems and other trading analytic systems. Research trade execution costs associated with various trading strategies and implement the most cost-effective strategy
Complete post-trade reports and deliver results to the client in a timely manner. Continually seek to improve format of data within these reports according to client feedback and industry standards
Downloading data via Internet, custodian on-line systems, and proprietary and industry analytic tools. Extensive use of Russell's Portfolio Accounting System and other analytic tools will be required. Coordinate data on systems among business units, clients and custodians. Utilize Bloomberg to analyze portfolio constituents and verify data provided from external parties
Bachelor's degree in finance, business or a related area required, advanced degree and/or CFA designation preferred
Three to five years experience in the investment industry in portfolio management, capital markets, or servicing custodians, managers and brokers desired
Knowledge of capital markets, portfolio management strategies, and statistical analysis
Knowledge of equity trading costs and settlement and clearing practices, and the global securities markets preferred
Knowledge of money manager, custodian and broker operations considered a plus
Strong project management; ability to manage multiple projects simultaneously
Excellent presentation skills (both oral and written)
Highly proficient with software applications, software development experience a plus

Regional SFS Implementation Manager Resume Examples & Samples

Coordinate transition activities with all internal and external parties and report to clients
Good documentation and project management skills
PMP certified preferred Fluent in English
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Implementation Manager Dc T Resume Examples & Samples

Ensuring Client, intermediary, and internal partner satisfaction
Maintain Client reference-ability
Meeting committed timeframes
Maintain and influence further selection of products and services adopted in the sales process
Influence the receipt of data required to deliver products and services selected
Minimization of errors/losses to Prudential
Establishing a timeline for each project and managing the execution of deliverables for both internal and external partners
Leads the internal team through the on-boarding or service enhancement process
Facilitates key initial meetings with the client, weekly internal/external status calls, maintenance of outstanding issues lists
Utilizes internal checklists to complete tasks associated with the on-boarding process
Facilitates the transfer of plan assets to Prudential and ensures proper investment
Works with Data Manager to ensure data required to deliver elected services is confirmed with the client and tested by internal resources
Responsible for a smooth hand off of a plan to the Relationship Management and Operations teams that is accurate and operationally efficient
Independently represents Client Transition in prospective client visits, on-site implementation meetings, and existing client meetings clearly articulating our data story, technical capabilities, and provides an overview of the process
5+ years of Defined Contribution, Retirement Industry, and/or Financial Services experience required
Ability to work in a fast-paced, changing environment
Ability to prioritize and work under tight deadlines
Computer proficient with Microsoft Word and Excel, preferable proficiency with Microsoft PowerPoint
Knowledge of Prudential Retirement DC recordkeeping systems is a plus
FINRA: Series 6 licensing is required within 90 days

Change & Implementation Manager Resume Examples & Samples

Desirable:*
Experience of working within a Project management environment
Business process design/re-engineering
Stakeholder engagement
Chairing and leading meetings with stakeholders at different levels
Presenting to different sized audiences
Change management including cultural change
Customer Service/Customer Experience

Manager Analytics Data Implementation Resume Examples & Samples

Work from the global analytics team with local business stakeholders, global IT, User Experience and Marketing as well as externals to ensure the data landscape grows to high quality standards
Own and be responsible for the globally deployed tag management system and operations
Create demand management guidelines and live to enforce them
Take operational ownership of contracted systems thriving on centrally handled web data like Web Analytics, AB testing and Recommendation engines
Collaborate with technology providers and external agencies to ensure deployment and data collection is up to standards while taking opportunities to implement smart and efficiently
Bachelor’s or Master’s degree in a field that emphasizes internet technology, coding and/or analytics (IT, mathematics, statistics, computer science, business intelligence)
At least 4 years of experience in the field of IT, Online services or Digital Analytics, preferably in a multinational multisite context or from agency perspective
Ability to quickly adapt to a changing environment and learn new solutions & approaches
A strong affinity towards digital, both in your work experience and personal projects
Excellent communication skills and team working capacity
Excellent hands on Javascript knowledge and developer skills
Strong knowledge of Analytics and web data collection methods
Preferably done using one of the leading tag management systems (Adobe DTM, Ensighten, GTM, Signal, or Tealium)
If only with GA, experience using custom variables/dimensions, event tracking, or e-commerce tracking, demonstrate how you go beyond the basic cut-and-paste of code snippet
Experience QA’ing, testing, and debugging JavaScript errors
Familiar with working in an agile development and release process or at least understand the processes and principles, including
Ability to communicate effectively with stakeholders, including gathering business requirements
Ability to translate business requirements into an analytics/measurement strategy (like which Adobe variables to use to implement a given requirement)
Ability to translate analytics/measurement strategy into technical specifications to be used by a development team
A minimum of 1 year of using one of the 3 analytics tools above for reporting and analysis purposes (not as an analyst, but a solid understanding of how to navigate analytics tools and find what you’re looking for)
You have operational experience using any of the following types of tools
Tag Management (e.g. Tealium, Tagman, Ensighten, Adobe Tag Manager, Google Tag Manager, Adobe Dynamic Tag Management)
Web Analytics (e.g. Adobe Sitecatalyst, Adobe Ad hoc Analytics , Adobe Data Warehouse, Adobe Report Builder, Adobe Data Feed, Webtrends, ComScore, IBM Digital Analytics, Google Analytics)
Clickstream datawarehouse (e.g. Oracle, SAS, SAP Hana, Exasol, SQL, NOSQL)

Implementation Team Lead Resume Examples & Samples

Lead the effort and work with teammates to gather requirements specific to the implementation and integration needs of any particular client
Deliver an excellent DMP implementation experience and ensure client satisfaction with the process
Manage client expectations within the parameters of a signed SOW, IgnitionOne DMP capabilities, established budgets and resource constraints
Provide high-level guidance and recommendation to client about implementation and integration procedures to add the greatest value for the client. At times, this guidance may need to be give &ldquo: live” so broad subject matter expertise is required
Make decisions on integration execution particulars with the help of teammates and internal development teams, and communicate those effectively to the client
Manage implementation timelines with the project manager
Coordinate efforts of internal teams, SMEs and implementation team when necessary
Communicate billing expectations for implementation fees to management regularly, and as requested, to allow for sound fiscal projections
Communicate implementation requirements, with the help of teammates, to internal development and systems teams to ensure that adequate technical resources are made available to new clients
Work with GM and peers to set resource priorities and manage schedules across multiple implementations when necessary
Ensure accurate and complete knowledge transfer of account, client and implementation particulars to account personnel at the completion if implementation (or sooner), while provide for a smooth and uninterrupted delivery of services to the client
Provide an escalation point for issue that may arise throughout the implementation period. Other teammates may be the first to troubleshoot issues, especially technical issues, but the implementation team lead should be able to provide a final, satisfactory resolution to any issues that may arise

Implementation Portfolio Analyst Resume Examples & Samples

Provide liquidity analysis, exposure analysis and implementation recommendations to Implementation Implementation Portfolio Managers and Multi Asset/Alterantives Portfolio Managers. Responsible for daily trade blotter management for pooled vehicles and cash flows for select discretionary Fund of Fund portfolios and separately managed accounts
Assist in the implemententation of directed trading for multi-manager/asset portfolios with real-time coordination / facilitation with internal and/or external parties (portfolio analysts, portfolio managers, traders, investment managers, external fund administrations, custodians and brokers). Prompt resolution of issues
Validate account data, work with internal and external parties to investigate and rectify questionable data. Portfolio-level validations are a critical component of the portfolio management process. This requires analysis of global securities, derivatives, and/or currency markets and its related impact on fund and client portfolios. Escalate complex issues to analysts and/or appropriate management level.
Additional activities include account administration, reconciliation of accounts on the investment accounting platform, performace reporting set-up and post trade compliance monitoring services
Understanding of equity, fixed income, and/or foreign exchange investment process. Exposure to trading, operational and/or funds environment
Ability to work under pressure, and to work on different projects simultaneously under tight deadlines;
Must be a self-starter as well as work well in a team environment
Must possess excellent communication skills at all levels (eg. written, presentation, relationship management) and execution skills
High tolerance for change, complexity and unpredictability
Teamwork; ability to work across cross-functional groups at all levels of the organization
Clear understanding of the investment process
Integrity and Trust: Credible and confident with the ability to persuade and execute. Honest and accountable for follow through and accuracy
Leadership: Models self leadership and strong interpersonal, networking, and communication skills
Client Focus: Strong client orientation and capacity to proactively establish and maintain effective relationships. Is dedicated to listening, recognizing, and responding to needs. Innovative, flexible, agile, pragmatic, dynamic and committed to excellence
Critical Thinking: Explores all sources of information. Provides honest analysis and effective, timely, decisions
Communication: Strong ability to communicate and facilitate decisions and execution both verbally and in writing
University undergraduate degree or equivalent qualification / equivalent experience – required
University Masters / postgraduate degree or equivalent qualification / equivalent experience – preferred
Candidates who are studying or intending to study for CFA (or other finance related professional qualifications) will be preferred.

Senior Analyst, Implementation Ops Resume Examples & Samples

Solution Creation (30%) Provide counsel to various disciplines (analyst, strategic partners, developers, etc.) and clients on how to plan, setup and architect the metrics tagging to help answers business goals and objectives
Recommend measures to improve efficiency and/or quality of tagging
Lead defining tagging requirements for re-engineering/new development projects
Performs testing for these projects
Service Delivery (50%) Works closely with respective team members from various disciplines (Analyst, strategic partners, developers, etc.) within the agency, across agency and the client to create analytics plan, assist developers, manage issues, perform tests and ensure that global standards are being utilized
Works with database and other business partners (internal and external) to procure and ensure the timely and accurate delivery of data elements required for post-campaign analysis
Identifies hypotheses, test designs, business cases and customer data requirements for these campaigns
Conducts interim and post-campaign analyses
Interprets industry and historic customer data and trends to provide insight into both completed campaigns as well as strategy for future campaigns
Writes preliminary and final reports
Presents project specific findings to team members and internal clients and collects feedback
Integration (20%) Participates in development and training sessions
Logical and creative thinking for ways innovate and do things better and smarter
Business Strong logical and analytical thinking skills
Capable of working under pressure and to tight deadlines
Expertise in gathering data, performing analysis and developing reports
Excellent organizational skills and ability to prioritize projects based on business needs
Ability to work both independently and in a team-oriented environment
Ability to manage multiple projects simultaneously while remaining productive and focused in a facet paced, evolving environment
Interest in working in digital media and passion for analytics
Experience presenting analytics plan to internal project teams/cross-functional team
Technical Working knowledge of Omniture Site Catalyst
Working knowledge of Google DFA/DART
Working knowledge of XML, HTML5 and JavaScript
Proficient with Excel macros/pivot tables
Working knowledge of Paid Search analytics tool (i.e. AdLense/Efficient Frontier, Marin)
Experience with Digital Ad Technology (Ad Servers, DSP, Bid Management Platforms)
Advance proficiency with word processing and business software (Word, PowerPoint, MS Projects, Visio)
Educational Background Bachelor’s or Master’s degree in a quantitative discipline (mathematics, economics, statistics, applied psychology, research methods or related subject)
Previous Work Experience 3-4 years of web analytics, implementation or relevant experience
Ability to clearly communicate technical concepts to non-technical audiences
Experience Preferred Automotive industry experience
Digital, and/or CRM marketing experience

Portfolio Implementation Team Resume Examples & Samples

Clear focus on managing client assets and delivering strong risk-adjusted returns
Nearly 1,300 investment professionals providing more than 350 different strategies spanning the full spectrum of asset classes, including equity, fixed income, cash liquidity, currency, real estate, hedge funds and private equity
Leadership positions in America, U.K., Continental Europe, Asia, and Japan
Support day-to-day portfolio management of multi-asset accounts
Communicate with operations and technology, as needed, to ensure data integrity
Monitor and manage cash flows
Review positions, trades and asset allocation drifts
Calculate and enter trades into order management/trading systems
Liaise with account managers and investigate problems with accounts
Perform separate workflows for portfolios with alternative investments
Support manager analysis and portfolio construction in data gathering and review
Assist with both internal and external portfolio reporting (i.e. performance)
Work with portfolio managers to establish new and update existing custom benchmarks and lead communication to downstream teams/processes (i.e. reporting and performance teams) to facilitate client reporting
Support COO team in business analysis
Implement new portfolio management system and other technologies as required
Assist with any other projects or workflows as necessary
Investment management expertise/experience is a strong preference but not an absolute requirement
Degree in Accounting or Finance is preferred
Advanced technical skills (i.e. Excel) are preferred
Strong attention to detail, the ability to multi-task and to improve processes
General knowledge of markets, products and processes is essential
Outstanding teamwork and interpersonal skills
Ability to learn new concepts, systems, processes and initiatives
Self-starter with the ability to think creatively and laterally
Attention to detail with logical thought process

Senior K Implementation & Professional Development Specialist Resume Examples & Samples

Effectively manage an Implementation and Professional Development Region
Operate with a wide range of independence/autonomy, creativity, and latitude
Deliver superior pre and post implementation consultations with our largest customers to ensure success and growth of users
Partner with MHSE sales and consultant managers and force to generate new business via sales presentations, trainings and answering high level questions from key decision makers
Develop and maintain strong and deep knowledge of ALEKS products
Work closely with sales and consultant personnel to ensure all implementations are successfully planned, launched, designed and executed with best practices in mind
Design and deliver customized training and professional development sessions to advanced users in a train the trainer model
Manage large complex implementation scenarios to optimize business and growth opportunities
Drive and deliver training certification with all sales representatives and consultants to achieve improve customer implementations of ALEKS
Gather, synthesize, and share customer feedback with appropriate channels at ALEKS including Product Development, UX, and Content
Bachelor's Degree
Minimum 3 years as ALEKS K12 IPD Specialist OR 5 years of ALEKS implementation, sales and/or customer support experience, OR 6 years of related experience which could include working with customers in educational publishing or educational software publishing, teaching in K-12 or higher education, and/or providing training in corporate or educational settings
Demonstrated ability to drive successful implementations
Outstanding ability to communicate and interact with employees and customers at all levels, including the ability to give clear precise instructions that are readily understandable by non-technical users
Strong presentation skills and demonstrated experience presenting to large groups
Exceptional ability with details; strong organizational and analytical skills
Competent on standard personal computer operating systems and applications, as well as knowledge of Internet concepts (bandwidth, video streaming, etc...) and practices and procedures for PC troubleshooting; experience with MAC a plus
Familiarity with Microsoft Office Suite, Adobe Photoshop, Camtasia, Articulate, and webinar hosting services a plus
Willingness to work a flexible schedule, including extensive travel, and weekend and evening work
Teaching experience a plus
Ability to lead project management of large scale implementations
Travel up to 75%, including overnight travel

Implementation Program Manager Resume Examples & Samples

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers
Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents
Escalation Management: identify, manage, and lead escalations through L3. Work with others to help manage escalations through L5
Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs. May lead or participate in a Change Advisory Board
Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment
Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate
Solution Design: Apply HP solutions to meet highly complex customer and/or trade/HPIT infrastructure needs
Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings
Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation
Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer
Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Lead teams which address operational processes and policies in work area. Seen as a resource to the team in one or more technical or business areas. Becoming a trusted advisor inside and outside the team/technology area. Typically advises or sets direction for group(s) of customers with similar needs
Proven experience working in Global PM
Minimum 15 years working in the technology industry
Availability to travel (50%)
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May have Master’s degree in related field. Often holds entry-level certification(s) in work field
Understanding of technology in direct responsibility
Understanding of other technology sub-areas
General Project Management experience
Experience with customer/Vendor Management
Strong business Analysis experience
General Financial Management knowledge

Implementation & Migration Specialist Resume Examples & Samples

Candidate will have demonstrated experience with technologies SAP BI/BW, HANA, FICO and BOBJ
Candidate will have experience with BW 7.x and BO 3.0 and higher
Candidate will have experience with SAP BI Data Modeling, BI Queries Development, Business Objects, Dashboards and Crystal Reports
Candidate will have experience with InfoObjects, InfoCubes, InfoPackages, InfoSources, Extracts, Transfer Rules, Process Chains and Operational Data Store
Candidate will have ABAP Programming experience
Candidate will have experience with Data Conversion (migration) and Data Quality
Candidate will have demonstrated experience architecting and sizing compute platforms on which the SAP application and modules will operate
Candidate to maintain industry certifications to include CompTIA Network+, CompTIA Security+, DoD 8570
Candidate will hold an active US Government Top Security Clearance
Travel of up to 75% may be required
Candidate will have excellent oral and written communication skills
Candidate will be able to work in a team setting or as an individual contributor
Bachelor’s or advanced degree in a related field plus minimum 5 years of technical experience

Senior Financial Analyst Functional Systems Implementation Resume Examples & Samples

Experience with Oracle R12 implementations. Module enhancement experience a plus
Solid accounting and/or finance background working within the Fortune 500 space
Strong G/L knowledge
Demonstrated ability to work with all levels including senior management team
Ability to work across organizations to resolve cross-functional issues
Ability to prioritize workload and initiatives effectively in a dynamic, fast-paced environment
Ability to manage complex programs and projects using detail-oriented analytical skills
Commitment to integrity, ethics, and building strong relationships in a diverse setting
Bachelor’s degree and a minimum of eight (8) years’ of related experience
Candidates possessing CPA and/or MBA will be highly considered

Global Tax Automation Implementation Manager Resume Examples & Samples

Design and configure tax applications, particularly the ONESOURCE software product suite including, Workflow, DataFlow, & DataManager around best practices
Identify and document business requirements, process/system flows
Develop understanding financial source systems and data
Work with other organizations on issues impacting Tax applications
Provide system, training and/or reporting support to tax team members

Innovation Implementation Manager Resume Examples & Samples

Develop, oversee, and manage proof-of-concept projects
Assess industry practices to understand how to use innovation to continually improve our firm’s competitive position
Bachelor's Degree in technical or business discipline or equivalent experience required
Minimum of 10 years related experience with 5 years in leadership role
Strong familiarity with Innovation concepts and practices
In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities
In-depth knowledge of project delivery, business operations, objectives and strategies
Strong vendor management skills and experience building strategic partnerships
Solid financial abilities including working knowledge of budgeting, responsible for the development and management of annual Innovation budget
Strong written and verbal communication skills; strong presentation skills
Experience in the Accounting industry is preferred

Data Center Implementation Manager Resume Examples & Samples

Single Point of Contact (SPOC) for all work being performed in the Data Center
Customer facing SPOC during implementation phase for Co-Lo and Managed Customers
Participate in contract sign-off to ensure Operations can deliver on implementation/ongoing support commitments
Participate in “Customer Funnel” discussions to understand impact to Data Center Operations
Interact with Data Center planning and design, Project Managers, Account Teams and Operations Teams
Assist in the creation and maintenance of Data Center process documentation
Proactively advise on areas for improvement
Represent Data Center Operations on Data Center tours
Approve all Data Center Requests and Change Requests on behalf of DC Operations
Ensure Corporate Policies and Standards are being followed (i.e. Change Management, Data Center Standards, etc.)
Act as “Hands & Feet” for Midrange Server Management team when possible
Billingual, Experience with Critical Building's HVAC

Director, Product Implementation Resume Examples & Samples

Bachelor’s degree in business administration, computer science or related field
Minimum of 3-5 years leadership experience, preferably in a software support or implementation environment
Strong leadership and people management with proven track record of developing and promoting staff
Ability to develop and execute business processes is imperative
High energy and engaging personality
Ability to manage multiple projects and responsibilities
Finding personal fulfillment in helping others is essential
Teamwork and outstanding interpersonal skills are vital

Treasury Implementation Client Servs Business Project Mgr Resume Examples & Samples

4 or more years’ experience in program/project management or related field
4 or more years’ experience working effectively in a team environment
6-8 years’ banking/financial services experience

Web Analytics Implementation Developer Resume Examples & Samples

Design customized solutions and technical tag implementation strategies
Generate customized web analytic collection code and assist with its implementation and deployment
Support client’s developers and third parties throughout the implementation process
Validate and debug implementation and follow through on issues until resolved
Advise key stakeholders and drive client success based on clients most important business drivers
Communicate confidently and proactively with customers throughout the project lifecycle
Manage customer expectations appropriately and keep projects on schedule and within scope
Solid understanding of online marketing
Intermediate-to-advanced JavaScript skills
Passion for the internet domain and use of technology to solve business problems
Previous experience working with Adobe SiteCatalyst or similar tools
Website optimization consulting experience
Extensive Java experience
ERP, SaaS, or other software implementation experience
Expertise with mobile or social media analytics

Ddi Implementation Manager Resume Examples & Samples

Directly responsible for the fulfillment of the contractual vision and obligations as negotiated with client, and agreed upon in the signed contract
Work with the internal team and client to set expectations, manage priorities, and create a team-oriented work climate enabling a transparent and efficient project operating model
Directs, motivates and manages project staff, maximizing their individual contribution, and their ability to function effectively with their colleagues as a team
Develop strategy needed to achieve agreed upon milestones and deliverables
Facilitate responses to and resolution of, client impacting issues, requests, changes and events related to support project commitments
Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the service and/or work effort being managed
Ensures change management standards and policies are adhered to for every change
Assist in the management of finances for the account, including invoice creation, timely receipt of client payments, and other P&L responsibilities
Demonstrated experience managing distributed teams
Must be able to work in a highly matrixed environment
Must be able to work with senior level management and executives to clearly communicate the direction and plan for the team. _Preferred_
Ideal candidates will have prior health-care, insurance and/or Medicaid related experience, specifically in design, development, implementation, operations, maintenance, and/or modifications for a large-scale integrated healthcare claims processing system
Experience with Agile development in a custom software development and COTS environment **Incumbent will do EXTENSIVE travel - 50% or more travel required for this role. *

Innovation Implementation Senior Manager Resume Examples & Samples

Development, Leadership, and Management of the firm level innovation process
Ownership of the innovation pipeline and associated SharePoint portal. Leverage and improve the SharePoint portal
Development of innovation roadmaps, project plans, and annual innovation budget
Influence the adoption and use of practices, technologies and/or programs that advance capabilities and maturity and achieving meaningful business impacts
Generate and track metrics that measure the effectiveness of innovation initiatives (e.g. ideas proposed, approved and implemented, business value generated by implemented solutions.)

Senior Implementation Manager Custody Resume Examples & Samples

8-15 years of customer management and/or project management experience
Analytical Responsibilities / Skills – Need to be able to identify issues and design solutions
Client Management/ Support – need to be client sensitive, client service oriented and have the ability to translate client deliverables into detailed plans
Project Administration- requires project and resource management
Project Governance – requires ability to influence others and use resources effectively within budget limits

Trading Solutions Tsci Integration Implementation Resume Examples & Samples

Technical Implementation
Direct Client Interaction
Project Documentation
Exposure to our sales process

Implementation Portfolio Manager Resume Examples & Samples

Oversee the communication of the transition strategy to clients and other parties involved in the transition and liaise with the RIS team globally. Daily contact with assigned clients throughout the transition process, from the development of appropriate transition strategies to the timely production and presentation of post transition reporting
Strategy development and implementation of transition events through the detailed analysis of portfolio attributes. Management and recommendation of strategy in all stages of a transition proposal, (pre, intra and post). This is accomplished through the use of risk models, optimization systems and other trade analytics systems. Research implementation costs associated with various strategies and implement the most cost-effective strategy
In addition, this role will require the associate to actively assist in the sales process, through the preparation and delivery of pre and post transition reports. The associate will also be required to accompany the sales/ service team to face to face meetings with consultants, prospects and existing clients
Daily Processes: Continually evaluate, automate and improve internal processes and infrastructure in which the transitions occur. Seek to develop external relationships with custodians, money managers, and correspondent brokers to explore additional efficiencies for Russell Implementation Services
Thorough knowledge of capital markets and portfolio management strategies
Strong project management; ability to manage multiple projects

Implementation Program Manager Resume Examples & Samples

Develop and launch Connect instructor implementation curriculum for various course delivery methods (online, hybrid, flipped, etc.) and teaching profiles (coordinator, lead, adjuncts, etc)
Develop and launch platform strategy for delivering instructor implementation, including directed and self-service methods - virtual, in-person, online materials and guides, training courses, training workshops
Research, scope and propose instructor professional development strategy with focus on CEU credits
Deliver research, case studies and support reporting metrics to track and prove most effective implementation activities
Train sales org on implementation strategy and communication
Build and maintain relationships with product team members and all implementation stakeholders within the organization
Build and maintain relationships with key customers
In-depth knowledge of Connect and MHHE digital products across one or more business units
5+ years experience implementing digital technology in an academic setting; higher education experience preferred
5+ years experience developing and delivering digital implementation resources and programs
Sales experience preferred; not required
Instructional Design experience preferred, not required
High level of digital aptitude
Excellent verbal and presentation skills to implement our products; must be able to exhibit confidence and build trust when speaking with faculty

Sales Ops Implementation Manager Resume Examples & Samples

Supports all residential sales channels through management and implementation of channel programs, projects, and tools
Manage DIRECT database migration of contracts, leads, sales activity, etc. into Salesforce.com
Design process to support POS merchandising and signage for indirect retail partners and dealers
Facilitate the optimization, implementation, and enhancements of Salesforce.com, SalesHub, TallyTool, and other sales tools to support productivity and efficiency
Manage the integration of PMO or cross-functional initiatives into the unique needs and opportunities of our various sales channels and organizations
Partner in the development and ongoing maintenance of a Sales Operations Playbook for the West Division
Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns, and exchanges according to Company guidelines
Provides overall direction of the Product Sales Support Analysis team to drive lead generation, sales force database management, sales reporting, and production/control of presentations and proposals
Maintains sales forecasts and analysis for management reports

Product Implementation Internships Resume Examples & Samples

The ideal intern candidate will have some database and Visual Basic experience
Mainframe experience is a plus, but the department will train if necessary
Innovative and solution-based thinking
Database, Visual Basic, and Mainframe skills will be enhanced through this internship
MicroSoft Suite
Solid understanding of Research Skills and Documenation
Previous knowledge and interest in Publishing Environments is a plus

Services Implementation Senior Manager Resume Examples & Samples

Implement and Enhance the ADSK Consulting Solution portfolio through the Major Account customer ecosystem to meet all our customer’s needs. Services are split into 5 services lines: BIM for Design, Factory & Plant, Collaboration and Data Management, Construction Operations & Maintenance, Visualization
Build the Expertise - Each of those services has to expand their own consulting expertise to respond the growing market demand. This expansion needs to be accurately monitored according to Services Lines discipline and geographical distribution
Achieve revenue and margin targets- Each of those services line department has their own revenue, capacity and capability targets to achieve
Contribute to the AC EMEA Strategy by collaborating with the AC EMEA Management team (Industry Solution and Geographic Operations) and in close collaboration with the Sales and Development organizations

Associate Director Project Implementation Resume Examples & Samples

As Subject Matter Expert, accountable for gathering, building and defining accurate Business requirements for the assigned change initiative
Draws on in-depth product/process knowledge and keen operational mindset to ensure regulatory/compliance reporting requirements are met and incorporated within the application process therein, mitigating operational risk factors
Create / develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change
Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
Create and manage measurement systems to track adoption, utilization and proficiency of individual changes
Identify resistance and performance gaps, and work to develop and implement corrective actions
Identify and define processes impacted by Business Change and modify the process to leverage synergies between groups and ensure controls are maintained and solidified throughout change
Liaise with multiple groups including (but not limited to) multiple Finance Platforms, Technology, Operations and Risk as a representative of the overall Finance Controls and Governance Framework
Develop a skill set of any line staff through interaction via training and knowledge sharing in order to capture intellectual capital and to ‘grow the franchise&#8217
Bachelor’s degree in Business Administration
Excellent understanding of the financial services industry
Deep understanding of RBC Capital Markets and RBC Finance as a result of prior work experience in Product Control, Valuations, Financial Control and Banking Finance
Familiarity with project management approaches, tools and phases of the project lifecycle
Exceptional communication skills – both written and verbal
Strong interpersonal skills required to liase with senior management
Ability to work effectively at all levels in an organization to obtain “buy in” of strategic changes impacting areas
Strong negotiating skills
Excellent active listening skills
Problem solving and root cause identification skills
Strong analytic and decision making abilities
Must be a team player and able to work with and through others
Ability to influence others and move toward a common vision or goal
Experience with large-scale organizational change effort
Excellent aptitude for organizing and prioritizing
Technologically self sufficient

Implementation Data Manager Resume Examples & Samples

In depth knowledge of Equity Compensation, CEP a plus
PMP Certification a plus
Ability to prioritize multiple tasks and multiple client deliverables coordinating with all internal GSPS departments (Service Delivery Mgr, Operations, Client Management, FAS, Legal, CCG Directors, Product and Technology); monitoring the tasks at hand
5+ years’ experience in the Benefits arena
Business Knowledge: Depth of knowledge relative to equity plan administration
Project Management/ Support: Organization skills to track and maintain open issues for multiple projects. Ability to work under periods of extreme pressure with very tight time constraints, i.e. periods of unexpected high volume activity on implementation client’s or a designated project
Leadership: Ability to take the lead on projects with minimal supervision or follow-up
Communication: Excellent written and verbal communication skills necessary to Interact with client management, product management, implementation, operations, legal and information technology (IT)

Cib Operations Global Head of Agency Collateral Implementation Resume Examples & Samples

Proven Knowledge of Collateral Management Products (Securities Lending / Derivative Collateral management highly desirable)
Change Agenda: Ability to manage significant change agenda with conflicting priorities
Leadership: Be personally accountable for the Implementation roadmap and manage conflicting objectives
Communication Skill set: Strong written and verbal communication skills with complimentary presentation skills
Documentation: Ability to produce clear, concise, relevant and accurate documentation
Results driven: Proven track record

Implementation Executive Resume Examples & Samples

To function as Subject Matter Expert for foreign investor regulations, documentation, KYC and account set up related discussions with clients
Adherence to stated internal processes for Foreign Portfolio Investor (FPI) registration and account set-ups
Responsible for error free implementation without significant criticism from clients
Responding to client queries on India market entry and account set up within the agreed TAT
Enable faster revenue realisation through focused speedy implementation of mandates won
Maintain close relationship with internal stakeholders (e.g. Product, Legal, Compliance, etc.) in order to be able to get quick clearances for document negotiation requests
Minimum of 3 years work experience
Knowledge of/prior experience in the Indian capital markets space, particularly the securities services business will be an added advantage
Experience and ability to work with a broad group of stakeholders including Relationship/Coverage, Product, Operations, Legal, Compliance, Offshore Citi colleagues, etc
Attention to detail, ability to interact with senior client contacts, address client asks appropriately
Excellent communication skills, ability to manage difficult document negotiation discussions
High enthusiasm, resilience, energy levels, collaborate with various internal stakeholders
Good aptitude and presence of mind
Proficient in Excel, Word and Microsoft Outlook
Ability to work under deadline-oriented pressure situations
Minimum of Bachelor's degree in Business or related discipline
Prior relevant experience in Account Opening/Implementation would be an added advantage

Implementation Manager Ibs Resume Examples & Samples

To assist and support Customer Project Manager in preparing the IBS/Micro/Repeater/4th sector/Transmission (TN) Implementation schedules as per the Project / Customer rollout plan. Both site by site basis as well as the whole project
To co-ordinate with Project Manager regarding resource requests for IBS/Micro/Repeater/4th sector/Transmission (TN) Implementation activities
To plan, track and implement all activities related to the IBS/Micro/Repeater/4th sector/Transmission (TN) Implementation process
To participate in the evaluation and assessments of ASP/SP’s
To ensure all contractual deliverables are delivered in due diligence, to the agreed guidelines and quality
To monitor and supervise the ASP/SP’s involved in the IBS/Micro/Repeater/4th sector/Transmission (TN) Implementation, track progress report accordingly to the IBS Project Manager and with agreed methods/tools
To coordinate with BSC Integrators for RBS Integration activities
To Monitor IBS/Micro/Repeater/4th sector/Transmission (TN) Implementation and first line maintenance work till hand over
To deliver the 2G & 3G expansion and swap project of BTS and Transmission
To guide and advice Field Engineers/Supervisors regarding the Radio Site Implementation Process and activities
To co-ordinate with Project Manager for arranging Specific Installation/Testing tools from HQ and transportation From/To requested location
To Hand over all repair tagged faulty units to appropriate internal channels. This prior to acceptance and hand-over to managed services
Electrical/Telecommunications Engineering degree from any reputed University
Minimum 5 - 7 years of working experience in GSM network rollout
Solid practical installation experience and full understanding of the IBS/Micro/Repeater/4th sector and RBS/Node-B/TX deployment process
Good knowledge of PROPS or project management, pertinent Experience
To be able to keep good Customer relationships
To have leadership skills in leading the implementation team and service providers
Good Computer and Communication skills
Should be Proactive, Dynamic, Flexible and able to work under pressure
LI-SM2

Implementation Program Specialist Resume Examples & Samples

Manage implementation and roll-out of Connect courses for Online and F2F courses: Responsibilities include, but are not limited to, Copying/Sharing Connect sections to appropriate instructor accounts, creation of instructor accounts, tracking of section URLs for code less offer setup and working with the School to maintain accurate records of what instructors should have codeless courses
Instructor-level Implementation: Develop and maintain School specific on-boarding materials. Work with the School to integrate Connect/Integration training into general on-boarding process for adjunct instructors. Facilitate training's and/or coordinate training's with internal IC team
Coordinate new course development: Manage the process of bringing a new Connect courses online including eBook conversions and alerting Implementation, sales and ID teams to new offerings. Manage communications as appropriate to ensure proper back-end setup
Support Triage: Work with CXG and the School to smooth support concerns. Leverage the CXG daily report to identify trends, work with Solutions Architect to develop plans to address common support issues via training, implementation, product development, etc
BS Degree and 3+ years' experience in education technology and/or software implementation or Higher Education
Effectively communicate/formulate strategy, ideas and solutions to internal and external customers
Understanding of capabilities and restrictions of technologies as they relate to integration and implementation
Excellent problem solving, prioritization and organizational skills to serve and support internal and external customers effectively and efficiently
Knowledge of and or experience in the education market

Technical Implementation Developer Resume Examples & Samples

Work with customers and Accuity’s PSG team in creating solution proposals and project plans
Create documentation for the solutions provided as needed
Communicate with functional area managers, project sponsors, and/or consultants regarding status of specific projects
Travel varies depending onsite support and development for customers and can be relatively high at times. However, it is customer driven
Maintain a professional demeanour at all times
Strong software development skills and ability to work with minimal guidance and complete tasks in a fast-paced environment
Has demonstrated understanding of Services Oriented Architectures and how it relates to business requirements
Excellent engineering discipline, data modelling and analytical skills

Digital Program Implementation Manager Resume Examples & Samples

This role works across the RBWM business and support areas to facilitate achieving goals, sometimes working through conflicting views on approach and managing through multiple priorities
Minimum of eight years proven and progressive digital sales and marketing business development experience or equivalent, as well as analytics project management and e-delivery experience or equivalent
Minimum of a Bachelor’s degree in business, marketing, related field, or equivalent experience
Strong strategic planning, analytical, organizational, time management, cognitive, management, negotiating and written and verbal communication skills
Understanding of strategic goals of the RBWM segment and where the Direct Channel fits in delivering these goals desired
Proven strong inter-personal and influencing skills that demonstrate an ability to build consensus across a diverse group of stakeholders
Strong manager of people, an organizational team player able to build a cohesive team that fosters high performance and strong customer focus
Self-starter with ability to operate in a fast-paced environment; highly motivated to excel, welcomes targets and accountability for meeting them and pro-active in delivering superior online products and service for our customers

Program Manager for Medical Systems Technical Implementation Resume Examples & Samples

Minimum eight (8) plus years of experience with dedicated project management using industry standard project management tools and techniques
Strong experience in project management with a significant focus in the management of software implementations
Expert level knowledge of MS PowerPoint and MS Project
Ability to facilitate project planning meetings to articulate project components and deliverables with high level audiences
Expert knowledge of information technology and applications
Prior experience with Epic/Tapestry highly desired

Commercial Card Implementation Manager Team Lead Resume Examples & Samples

Previous team management experience including coaching, hiring, and building team morale
Excellent interpersonal skills to be able to communicate internally or externally at all levels
Ability to think strategically, and act tactically
Strong business analytical skills
Acute client focus
Strong negotiation and project management skills to drive clients to launch within cycle time goals
Proactive approach to problem solving, taking ownership of issues and strong follow through
Ability to identify and resolve issues
Ability to adhere to strict deadlines and defined processes
Works well under pressure
Ability to deal with ambiguity and make decisions with limited information
Ability to succeed in a fast paced and dynamic environment
Strong partnership focus with peers and business partners
Ability to balance risk and control in an operations environment vs. client and employee satisfaction
Commercial Card knowledge preferred 3+ years
System experience strongly preferred: HP, TSYS, SmartData, and PaymentNet4
Project/Program Management experience preferred 7+ years
Strong process management and re-engineering skills preferred

Manager Store Implementation Africa Resume Examples & Samples

To provide RSM/WMS business cases and drive the decision process
Assess and advise how to improve performance of RSM/WMS solutions and provide Feedback to Stakeholders
Create and manage project budget forecast from approval through to completion
University degree/diploma in Civil/ Architectural Engineering

Manager Store Implementation Gcc & Iran Resume Examples & Samples

To identify RSM and WMS opportunities and partners jointly with Key Account & Field Managers
New store setup and processes including renovation
Gain Municipality approvals for store construction through the contracting company
Help manage and maintain standards and relationships with global store implementation team
MS office Intermediate skills
AutoCAD advanced skills
6 Years of overall work experience In Retail projects

Technical Implementation Resume Examples & Samples

Bachelors Degree or equivalent work experience - preferred degree in Computer Science
1 - 2 years of professional technical scripting language experience in languages such as Python, Javascript or Ruby. Python Experience preferred
1 - 2 years of proven project management skills. Experience liaising to meet project based goals with technical teams preferred
Excellent communication skills, and ability to interface with multiple teams at any given time

Implementation Manager, TTS Resume Examples & Samples

Provide end-to-end project management to implement Citi’s comprehensive cash, trade and electronic banking solutions for clients. Coordinate with clients and internal / external business partners throughout implementation lifecycle, including project planning, documentation, integration, system setup, testing and training
Take over solutions sold from Sales Managers, implement and hand over to service team in BAU status
Coordinate and provide consulting in integrating e-banking solutions into customers’ business flow and systems
Cooperate with product manager for launch of new product and solution
Cooperate with Electronic Banking / Information Services and customer service teams in critical on-going support and trouble shooting for solutions delivered
Conduct client training for solutions delivered
Pre-sales support by providing technical and project management consulting
Sales opportunity referral
Solid experience in coordination / project management in delivering complex solutions to clients
Good knowledge in banking cash, trade and e-banking solutions
Good coordination skills in working with clients and internal / external business partners
Fluent in written and oral English, effective communications and presentation skill in both Chinese and English
Able to work independently, perform under pressure and manage multiple tasks at the same time, skilled in prioritising competing requirements
Teamwork and customer oriented
PMP/Prince credential is preferred

100

IT Project Manager Risk Management Platform Implementation Resume Examples & Samples

Direct a change team to implement best-of-breed solutions and to integrate new functional components into multiple operating platforms
Accountable for managing scope, time, resources and budget
Manage project plan / feature backlog
Facilitate feature prioritization by business and product stakeholders
Manage project issues, risks and escalate where appropriate
Create and maintain status reporting materials
Manage stakeholders: Business / End Users, Account Managers and Service / Product Managers
Drive executional excellence / change project best practices within team
Ensure adherence to SDLC processes

101

VP / Manager Card Implementation Resume Examples & Samples

Complex problem solving and ability to translate client needs into program design
Proactive follow through and resolution on issues
Ability to identify and solve technical issues
Ability to effectively manage multiple requests, concerns and problems in a professional manner requiring significant attention to detail
Strong interpersonal skills, self starter
Strong familiarity with commercial credit card industry
Commercial Payments & Cards experience, with particular knowledge of the value proposition to a client and how the product line is deployed and used by a client
Strong understanding of sales and/or account development methodologies
Understanding of Commercial Card product technologies, including IntelliLink, VPA, and In Command
Exposure to ERP and basic accounting systems
Knowledge of card based applications

102

ICG Implementation Manager Resume Examples & Samples

Lead clients and sales/account and client services managers to plan for implementation activities, timing and define roles and responsibilities on each securities business on-boarding / transitions
Identify roles and responsibilities of key parties in each project, ensure all parties are accountable for their tasks and progress as planned
Escalate outstanding issues in a timely manner
Act as the single point of contact to clients’ contact involved in implementation. Manage and coordinate the overall implementation process including account opening and entitlements to deliver client desired services
Manage tasks to shorten cycle time and accelerate generation of revenues
Solid knowledge of banking products and operations, preferably securities related services
Solid work experience of a minimum of 5 years in a securities operations/client service role
Solid experience of assets transition and account opening activities preferred
Knowledge of electronic banking platform a plus
Ability to work independently and overtime if needed
Strong client facing skills
Willing to travel, if required

103

AIM Team Leader Implementation Team Resume Examples & Samples

Lead and manage implementations activity, working along with Sales Representatives and Account Management
Understanding of Bloomberg AIM's offering across Front, Middle, and Back Office
Direct Client Interaction
Aid in standardizing global processes for project tracking and management across all AIM products
A keen desire to lead and mentor people
Understanding of project life cycle
Ability to multi task and deliver to pre-set deadlines/time schedules
Deep knowledge of buy-side market and operational workflow and the potential suite of OMS solutions for these player types
Experience in a management role with an understanding of performance management and how to motivate / inspire people
Extremely organized, proactive, detailed, responsible
Excellent presentation skills including written, graphic and verbal

104

Cash Implementation Manager Resume Examples & Samples

Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time. Accurately report project status, escalating effectively for “on hold” and slow moving deals
Co-ordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi’s global resources and escalation channels as required to ensure smooth delivery
Ensure detailed and timely functional partner engagement leveraging defined tools effectively (e.g., CRM engagement and completed CSR handover process 4/6 weeks before scheduled “go live”)
Effective workload management/prioritisation to increase capacity/productivity within the implementation team
Effective maintenance and communication of MIS and project metrics. Provide ongoing senior management updates on key projects as required
Perform strategic projects, as required
Complete all mandatory and personal development training as stipulated by controls officer and team lead
Ensure 100% effective MCA results and support all audit protocols as appropriate
Client facing background
Corporate treasury and cash management knowledge
Language proficiency: fluent (business) French, Spanish, Italian or German is regarded as a significant advantage
Previous exposure to senior management
Negotiation, decision making and problem solving skills
Flexibility – ability to manage a varying workload (ie, volume, complexity and composition)
Ability to manage complex integration solutions, working alongside Technical and Technology teams
Strong work ethic – willingness to take a “hands on” approach to ensuring all elements of the solution are delivered as specified
Attention to detail and experience of working in a controlled environment
Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success

105

Commercial Cards Implementation Manager Resume Examples & Samples

Lead implementation of regional and global corporate cards programmes of varying size and complexity
Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time. Accurately report project status, escalating effectively for “on hold” and slow moving deals
Disciplined application of structured project management methodologies throughout the implementation life cycle, ensuring effective project control and delivery to plan
Ensure strict adherence to defined quality standards and practices outlined in “best practices” collateral. Consistently achieve “excellent” rating in scheduled quality reviews
Co-ordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi’s global resources and escalation channels as required to ensure smooth delivery
Ensure detailed and timely functional partner engagement leveraging defined tools effectively
Effectively manage client relationships and ultimately act as trusted advisor – particularly in relation to upper tier client base. Enhanced client satisfaction should be reflected in positive client survey scores and documented during detailed post implementation reviews and case book write ups for future implementation usage and marketing purposes
Attention to detail and comfort dealing with completing administrative work associated with solution delivery
Continuously initiate and drive process enhancements
Effective maintenance and communication of MIS and project metrics. Provide ongoing senior management updates on key projects as required
Perform strategic projects, as required
Participate in staff forums and survey process
Complete all mandatory and personal development training as stipulated by controls officer and team lead
Ensure 100% adherence to internal controls and support all audit protocols as appropriate
Minimum of five years' experience in client focused (B2B) environment
Prince2 or PMI accreditation is seen as a competitive advantage
University Degree (BSc/BA)
Further Higher Education ( e.g. Advanced Degree or MBA) preferred Evidence of client-focused work must be shown
Experience of managing complex projects
Industry knowledge is an advantage - either Credit/Charge Cards or Travel industry. Experience of expense/transaction management processes also an advantage
Purchasing and eProcurement experience also preferred, or finance and accounts payable
Results orientation - evidence of proactively driving projects to conclusion
Organisational and planning skills
Ability to manage high workload within a pressurised environment
Flexibility - ability to manage a varying workload (ie, volume, complexity and composition)
Ability to manage complex integration solutions, working alongside Technical and Technology teams
Strong work ethic - willingness to take a "hands on" approach to ensuring all elements of the solution are delivered as specified
Attention to detail and experience of working in a controlled environment Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success

106

AIM Bgin Implementation Representative Resume Examples & Samples

Strong interest and knowledge in financial markets, specifically Hedge Funds
Extremely organized, proactive, detailed, responsible, and able to work well within a team
Highly articulate, consultative, and confident in interactions with clients
Excellent communication and presentation skills
Prior experience with use of the Bloomberg Terminal is a strong advantage

107

VP, IT Implementation Resume Examples & Samples

Oversees and manages the program/project implementation and operations of a contract with overall responsibility for the program service delivery, sales, and operations
Manages the client relationship ensuring customer satisfaction
Has profit and loss responsibility and overall control of planning, staffing, budgeting, managing expense priorities
Recommends and implements changes to methods for the business unit
Provides budget analysis, labor planning, problem resolution and coordination of activities between client and company personnel
Typically utilizes management skills more than technical skills
Position requires strong technical, communication and management skills and extensive experience in managing the IT operations of a business

108

Credit Policy Implementation Manager Resume Examples & Samples

Manage multi-platform projects with responsibility for the development, implementation and validation of business logic within varying decision engines
Responsible for the coordination of new change request reconciliation with the BAU systems (legacy) being sunset with the new systems being implemented
Responsible for the implementation of business logic, data quality monitoring and exception reporting in a production controlled environments
Partner with internal IT and external suppliers to understand the source of the data and then improve the processes of defining, extracting, utilizing, and governing data
6+ years of related work experience
Bachelor’s Degree required and Master’s Degree preferred in Computer Science, Business, Mathematics, Economics, Statistics, Engineering or a similar quantitative discipline
Strong understanding of Risk management and business strategies /actions and Risk Credit Policy
Proficiency in Blaze Advisor, SQL, SAS, and/or C programming in a UNIX environment
Experience with econometric business logicing and statistical business logicing or application Risk Credit Policy
Ability to develop and perform analysis that addresses concerns and issues in a clear and concise manner
Ability to manage effectively in a high pressure organization with multiple deadlines
Excellent ability to develop partnerships across multiple business and functional areas
Excellent quantitative and analytic skills

109

Implementation Manager, Tampa, Salem Resume Examples & Samples

Works with external customers to learn their environments, constraints, goals and objectives - and provide product and Technology guidance to meet those needs
Completes test/certification projects with external entities to insure that software integration with Chase Paymentech
Products and services are functional and meet the CPS standards for feature set, connectivity, industry regulations and standards
Participates in all phases of assigned projects with minimal supervision, adhering to published corporate standards
Interacts with Sales, Product Management, Relationship Management, Technical Consulting, Network Services, Operations, Development and Project Management. Interacts with external customer resources to assist with the successful delivery of the Integrator's solution to the market
Acts as a relationship manager and technology consultant to the external development community customer base providing expertise on Chase Paymentech products, industry guidelines, mandates and best practices
Analyzes assigned customer environments and advise on solutions based on needs, systems and infrastructure
Exercise independent judgment in methods, techniques and evaluation of criteria for presenting primary and alternative technical solutions for specific client environments
Maintains all certification documentation to standards in creation and adherence; participate and contribute to ongoing maintenance of all product documentation as assigned. Adheres to company standards on all assigned projects for certification process, test environment set-up, communication (internal and external)
Maintains a thorough knowledge of all products and their technical specs, including card brand regulations and requirements, industry compliance requirements
Participates in and contributes to Company project teams focusing on new product development, enhancement of existing systems; recommends solutions for certification and documentation process improvements
Configures test environments for all certification projects, thoroughly analyzes data transmitted in to the certification host, produces results back to the integrator and manages the iterative process of results/fixes with integrator

110

Implementation Manager, Senior Specialist Resume Examples & Samples

Confirm product feature set
Communicate agreed upon solutions
Manage projects through implementation by working closely with IT and business owners
Communicate critical success factors between company and client
Understand potential challenges and manage them effectively
Communicate and drive timelines
Influence strategy and development of internal business processes
Identify client needs (even when not well articulated) and provide appropriate solutions
Understand and relate to key influencers

111

Implementation Manager Corporate Card Resume Examples & Samples

University degree/college diploma
2-4 years’ work related experience
Excellent knowledge of MS Word, PowerPoint, Excel, MS Project
Host systems such as New Credit Card System (NCCS) preferred
Understanding of the organization preferred
Problem-solving and analytical skills
Influencing skills
Maturity and professionalism
Able to work independently
Demonstrated behavioural effectiveness competencies, including achievement orientation,

112

Implementation Portfolio Analyst, Multi Resume Examples & Samples

Assist in the implementation of directed trading for multi-manager/asset portfolios with real-time coordination / facilitation with internal and/or external parties (portfolio analysts, portfolio managers, traders, investment managers, external fund administrations, custodians and brokers). Prompt escalation, follow through, resolution and documentation of any trading issues. Instruct currency spot trades for managers operating on local currency different from base
Responsible for error tracking and resolution, monitoring of key performance indicators and reporting on associated metrics
Responsible for overseeing and maintaining pipeline management
Understanding of securities markets with background in Multi- Asset trading and Alternatives
Understanding of custodian and investment accounting processes
Strong attention to detail and accuracy
Drive for Results: Sets high standards and pushes self and others to perform - strong drive and tenacity
Innovative, flexible, agile, pragmatic, dynamic and committed to excellence

113

Cbna-o&t-implementation Manager for Speedcollect Resume Examples & Samples

Responsible for Implementing Collections Solutions for Corporate Customers (SpeedCollect)
Lead coordination between customer and service providers
Partner with business for client win/bid scenarios
Clients visits for service reviews
Periodic review of Service Providers and recommend/track improvement in process, controls and overall client experience
Also manage Correspondent banks for account setup and Investigations
Able to understand customer’s Accounts Receivable (AR) system requirements and come up with effective solutions to address customer collection needs
Highly proficient in MS Office (Excel, Word, Powerpoint)
Able to understand customer’s system/technology related requirements
Organized and able to manage time well to meet deadlines
Able to develop/maintain existing customer relationships
Knowledge in Banking operations is an advantage

114

Lims Implementation QC Associate Resume Examples & Samples

Bachelor's degree in a IS/IT/Science or related field is required
5+ years of IS/IT biopharmaceutical QC experience or related quality control or GMP laboratory experience in the pharmaceutical or medical device industry
Experience with regulatory compliance in cGMP manufacturing and testing of pharmaceutical products and IS support applications
Understanding and application of principles, concepts, theories and standards of GMP IS/IT QC Applications. Deepens technical knowledge through exposure and continuous learning
Take initiative to identify and drive improvements
Communication skills (verbal and written) at all levels

115

Data Centre Implementation Manager Resume Examples & Samples

Single Point of Contact (SPOC) for all work being performed in the Data Centre
Participate in “Customer Funnel” discussions to understand impact to Data Centre Operations
Interact with Data Centre planning and design, Project Managers, Account Teams and Operations Teams
Assist in the creation and maintenance of Data Centre process documentation
Represent Data Centre Operations on Data Centre tours
Approve all Data Centre Requests and Change Requests on behalf of DC Operations
Ensure Corporate Policies and Standards are being followed (i.e. Change Management, Data Centre Standards, etc.)
Provides final signoff for all installations to ensure Operations have taken ownership of the installation to agreed to standards
Background in networking, IT management, electrical distribution systems. Experience in dealing with external business customers and service delivery
College diploma or university degree in business, electrical engineering or equivalent experience
Experience with Critical Building's HVAC

116

VP, Score Card Implementation Manager Resume Examples & Samples

Coordinating and managing the activities of the professional teams developing, implementing and monitoring the risk and market response scoring models created for consumer loan portfolios
Overseeing and monitoring performance of scorecards and analytical projects and identifying modelling opportunities to yield the highest return on investment
Managing the decision making process to accept/reject and prioritize initiatives based on customer feedback and input from internal departments and working with the portfolio teams to introduce new decision tools for portfolio planning and development
Supervising, designing and organizing all aspects of implementation into user infrastructure, including working with Information Technology and Management Information Systems teams to determine and resolve issues identified by users
Making key decisions regarding new model building in order to ensure data quality and alignment with specifications to support credit decisions
Overseeing and coordinating the ongoing development and implementation of exploratory data analysis, classical regression and data mining techniques to produce the highest quality solutions
Providing data mining guidance and support to the modeling teams
Representing Citi in the promotion of the organization’s business solutions with key customers
A Bachelor’s degree in quantitative field including statistics, economics, engineering or mathematics
Advanced programmer (SAS) certification
10+ years’ work experience in financial services industry building and implementing credit risk scorecards & decision tools to optimize risk-reward
5+ years’ experience with advanced mainframe SAS & Data, including implementation in multiple corporate IT systems, with documentation capability
5+ years’ experience building predictive models, including data mining experience using decision trees, regressions, clustering, etc
Experience in scoring analytics and scorecard validation
Good communication skills with the ability to explain technical concepts to a diverse audience in business terms
Ability to perform deep dive into data to solve problems
Ability to initiate, manage and drive projects to completion with limited supervision
Ability to manage multiple projects, track KPIs, coordinate effectively with all stakeholders and ensure accurate and timely delivery of modeling projects

117

Tech Implementation Mgr, Senior Resume Examples & Samples

Develop and maintain an onboarding prioritization pipeline for monthly review by management and obtain management approval of onboarding prioritization pipeline
Augment/Bolster the Treasury Management Sales Team, Product Manager and Product Development Manager during Alpha/Beta/Pilot and rollout
Serve as Project Manager for rollouts
Identify and present beta clients based on product specific critera
Serve as an escalation resource for the Implementation Coordinators
Interact frequently and effectively with local and regional BBVA Compass Management Team and client management team. Represent Treasury Management in local community
Deliver product training to external audiences including customers, resource groups and Relationship Managers
Create, provide ongoing development of and present “train the trainer” sessions to regional TMO teams
Identify and communicate required and requested modifications to product functionality and gaps identified within the existing product
Facilitate directly with Product Manager to prioritize requirements and enhancements
Lead special projects as assigned by management
Collaborate on the development of marketing materials and sales presentations in conjunction with the Product Manager

118

Middle Office Implementation Expert Resume Examples & Samples

Lead system developments and new business on boarding projects across IAS Middle Office Ops Poland,
Preparation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation,
Formulate project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met,
Preparation of business requirement documentation,
Test new system functionalities in UAT environments,
Formulate and coordinate regression test plans in readiness for the commencement of version testing,
Report and assign the analysis and resolution tracking of software and non-software defects in the central defect management database,
Work with BAU teams to effectively deliver projects,

119

Analyst, Implementation Resume Examples & Samples

Ensure compliance with project management best practice including
Project creation
Project and task delivery tracking
Progress reporting
Risk log development, tracking and reporting
Change request ,management
Degree in business or proven multi-year experience in similar role
Excellent Computer skills and In-depth knowledge of MS Office Packages (Word, Outlook, Powerpoint & Excel: Project); Oracle
Detail-oriented and strong analytical skills
Excellent written, verbal communication and inter-personal skills
Creative, innovative and dedicated self-starter, organized and multi-tasking
Knowledge of CEMEA sub-regions and cultural differences
This position requires demonstrated ability to handle multi-tasks at simultaneously. The ideal candidate should possess strong analytical skills, as well as excellent interpersonal skills to work collaboratively across functions
Strong project management and internal control acumen
Customer focused (internal and external), with the ability to build effective organizational relationships
Financial industry knowledge and an understanding of Visa’s businesses are a plus

120

Solutions Implementation Manager Resume Examples & Samples

Manages and carries out the personnel actions for a team of implementation services staff, which includes but is not limited to hiring and scheduling employees; training and evaluating employees; coaching, counseling and managing performance
Provides regular communications to team members via team meetings and individual discussions
Actively coach and monitor the team and provide on-the-spot feedback
Creatively resolves customer issues and ensures customer problems are accurately and completely resolved. This position may also make recommendations and/or take corrective action to manage performance as appropriate
Manage client expectations and balance the needs of the company and clients to ensure satisfaction for both in regards to current functionality versus client's needs
Partner with Architecture and the PMO to define scope for each project including: Legacy System Review, Multiple project scheduling and prioritization, design definition of the end product, and data mapping
Participate in Project and portfolio meetings, Administration and PMO resources
Partner with the Project Manager to customize pre-kick off materials and discussion points
Participate in Project Kick-Off and Functionality Planning Sessions
Partner with the Project Manager to translate Kick-Off feedback into Project Plans/Milestones and Solution Design
Partner with the Dev and QA team to resolve load, validation and configuration issues during the implementation process
Participate in Project Status Meetings as necessary
Ensure solutions tasks are completed on time and in scope
Provide direction with regard to timeliness and completion of project objectives
Document solutions task status as well as issues, risks and decisions on a regular basis to Project Managers, management and clients
Anticipate problems and take decisive action, giving regard to the impact on both all parties
Provide performance input upon completion of project
Facilitate and document quality reviews for projects
Participate in proposal efforts and sales calls, as needed
Interface with the Development team to incorporate new features and functionality based on client and project needs
Participate in the development of infrastructure budgets for application technologies
Support post implementation activities and escalations during the application testing and warranty period
Promote the implementation and adoption to key Solutions Engineering processes
Collaborate closely with solutions and Infrastructure Engineering Teams to build and maintain Infrastructure Integration Testing Environment
Develop methods to create repeatable and efficient procedures to deploy approved products and solutions
Work Closely with the Product and Solutions Engineering teams to gain knowledge and guidance on the installation, configuration and management of standard products and patterns
Ensure that frameworks, patterns and best practices are implemented to ensure for disaster recovery and high availability server and application design, DMZ application hosting, test environment specifications, etc are consistently deployed
5 years experience in a client facing support or product implementation role
3+ years experience managing direct reports
Able to project a professional, composed demeanor in all situations, especially during stressful situations, in a way that builds harmony and promotes relationships among all team members and clients
Able to communicate effectively with a wide variety of facility personnel and internal employees, both technical and non-technical with an emphasis on rapport-building, listening, and questioning skills
Important to be able to handle multiple tasks and need to be able to jump in to get issues resolved and collaborate with other team members or departments to develop client specific solutions
Understanding of web applications and software tools
More than 8 years of experience in IT industry with experience in Windows, Linux and Solaris Server administration, including IIS .NET and J2EE middleware application administration
Experience with automating Virtual and Physical server builds using PXE and other deployment tools
Experience in managing private cloud solutions such as Openstack and vCloud
Experience in managing / supporting VMWARE servers (hosts and guests)
Experience in automating the configurations and deployments using Puppet
Understanding of IT infrastructure and components in a managed IP environment (VLANS, firewalls, load balancers, routers, switches)
Experience in proactive systems monitoring
Identifying opportunities for and implementing process automation to improve the efficiency and reliability
Provide management and support of technology migration across environments as part of the release process, including assurance of environment and environment documentation consistency
Provide product feedback to improve processes and functionality as well as identify and report bugs to development
Follow ITIL process for incidents, problem management and change management’s processes
Experience with EMC SAN and NAS storage technologies
Strong problem-solving and analysis skills
Ability to self-manage time, constraints, in a high pressure, rapidly changing technical environment
Possesses a good understanding of IT service management
Strong communication and influencing skills, written and oral
Interacts with and coordinates activities of cross-functional teams, including database administration, network engineering and project management staff
Experience with hardware and software products that provide high availability and disaster recovery functionality such as load balancers and clustering
Strong analytical focus, results-oriented and execution driven, with the ability to align technology developments with the generation of potential competitive business advantage
Technology competencies include high availability and disaster recovery configurations, hardware and software driven load balancing, clustering
Has a clear perspective on product technology integration and interconnectivity
Strong problem solving and root cause analysis skills, with the ability to identify learning opportunities, improve current processes
Reporting and metric production and utilization to support strategic planning and decisions
Effective communications and presentation delivery skills, especially to senior management on technology strategies and standards; able to create and maintain cross-segment relationships and foster collaboration, knowledge sharing and cooperation
Bachelor in computer-related field or equivalent experience

121

Implementation Transition Manager Resume Examples & Samples

Project Kickoff and Launch Presentation
Business Acceptance Criteria and overall Quality Management Plan
Stakeholder Impact Analysis document (as applicable)
Deliverable Acceptance and Signoffs
Transition Plan to Ongoing Operations (internal)
Overall Resource Plan for Implementation Program
Weekly Update to PMO Executive Dashboard
Financial performance and forecast reports tracking transition costs against planned costs
Client Steering Committee Presentation
Contribute to and approve content of Weekly Status Report

122

Implementation Team Leader Resume Examples & Samples

Understanding of the financial markets industry
Knowledge of the typical components of a trade processing system / OMS
Knowledge of financial instruments across Fixed Income, Equities, Derivatives
Skilled in translating business to/from technical domains for differing audiences
Technical acumen covering infrastructure and programmatic technologies
Excellent written/verbal communication skills
Good presentation skills including written, graphic and verbal
Leading a team and developing a successful culture
Working in agile development methodologies
Proven record of managing and delivering global enterprise implementations

123

Implementation Portfolio Manager Resume Examples & Samples

Bachelor’s Degree required. Master’s Degree preferred
Minimum of 7 years of experience in the financial services industry
Understanding of securities markets with background in equities and derivative trading
Understanding of foreign exchange investment process
Exposure to trading, operational and/or funds environment
Understanding of custodian and investment accounting processes
Ability to work under pressure, and to work on different projects simultaneously under tight deadlines
Must be a self-starter as well as work well in a team environment
Must possess excellent communication skills at all levels (eg. written, presentation, relationship management) and execution skills
High tolerance for change, complexity and unpredictability
Teamwork; ability to work across cross-functional groups at all levels of the organization
Clear understanding of the investment process
Integrity and Trust: Credible and confident with the ability to persuade and execute. Honest and accountable for follow through and accuracy
Leadership: Models self leadership and strong interpersonal, networking, and communication skills
Drive for Results: Sets high standards and pushes self and others to perform - strong drive, tenacity and focus on investment performance
Client Focus: Strong client orientation and capacity to proactively establish and maintain effective relationships. Is dedicated to listening, recognizing, and responding to needs. Innovative, flexible, agile, pragmatic, dynamic and committed to excellence
Critical Thinking: Explores all sources of information. Provides honest analysis and effective, timely, decisions
Communication: Strong ability to communicate and facilitate decisions and execution both verbally and in writing

124

Citibank Berhad Kl-implementation Manager Resume Examples & Samples

Project management or consulting experience in banking or corporate finance environment
Corporate banking experience in Cash Management
Any existing client facing roles are preferred
Working knowledge of IT systems and integration technology relating to electronic banking will be advantageous
Analytical and process skills, as well as the ability, to innovate and proactively manage customer needs and persistent follow-through
Articulate, good presentation and communication skills as well as strong influencing and negotiation skills to drive results

125

Manager Store Implementation Resume Examples & Samples

To manage the set-up and the implementation of RSM/WMS standard collaboration models by coordinating all involved functions
Manage and maintain vendor relationships and performance including negotiation, procurement, warranties and vendor rebate collection
Facilitate information flow between 3rd party vendors, internal retail departments and global counterparts

126

SVP Credit Risk Policy Implementation Manager Resume Examples & Samples

Manage multi-platform projects with responsibility for the development, implementation and validation of business and credit policies within varying account management and decisioning systems & platforms, with incident free outcomes
Responsible for the coordination of new change request reconciliation with the BAU systems (legacy) being sunset with the new systems being implemented
Responsible for the implementation and testing of business and credit policies, data quality monitoring and exception reporting in a production controlled environment
Partner with internal, Risk, IT and operations to understand the requirements, policy impacts, and validate system responses with reliable source of the data. Improve the processes of identifying, tracking, and validating system responses and policy output through data and process analysis and validation in the production environment
Manage and develop a team of onshore and offshore professionals with quality based implementation and remediation processes driven by standardization and process performance metrics
Strong understanding of risk management and risk credit policy
Broad understanding of overall credit card business model and key drivers
Excellent project management, and SDLC and Quality management skills
Ability to develop and perform validation analysis that addresses concerns and issues in a clear and concise manner
Strong analytical skills with a degree of familiarity of SQL and SAS
Bachelor's degree in Operation Research, Mathematics, Engineering, Statistics, or a relative quantitative discipline. Masters degree, preferred

127

End User Services Implementation Tech Lead Resume Examples & Samples

Distributions, software upgrades, patching and other end user system updates across the managed device estate
Implementation of solutions to automate systems and processes
Direct management and support of student and teacher systems in school or colleges, including design and support of student lab environments
Provide expert level support to Design and Global Operations teams with respect to end user devices and associated capability both within educational establishments and throughout Pearson
Create and maintain operating system builds, equipment standards and supporting documentation for students and teachers
Management of personal incident and request queues calls to ensure that Service Level Agreement (SLA) targets are met
Manage projects as directed by team leaders to agreed timescales, cost and quality
Prioritize workflows, recommend key decisions, and manage assigned project communication to team via team meetings and line management
Maintain technology, processes and policies to enable the use of employee owned devices securely on the company network
Self-management of sickness, holidays and training request forms, in line with team procedures
Manage daily tasks to identified timeframes
Provide customers with informative updates as agreed
Ensure appropriate and effective communication and coordination with other members of Pearson Technology Operations and clients in the business areas
Vocational or technical qualification in Computer Science or equivalent experience
At least 5 years experience of administration, management, troubleshooting and support of PC operating systems (Win7+)
Mac experience an advantage
Expertise administering infrastructure management tools such as SCCM, Casper, Group Policy, Symantec Endpoint Protection, MBAM / BitLocker, Privilege Management systems and Citrix / VDI
Excellent interpersonal and Customer Oriented skills demonstrated in a customer focused global organization role
Deep knowledge of technical components and device architectures offered in the consumer marketplace including the ability to effectively utilize these devices in an educational (school, college or university) setting
At least 3 years experience supporting students and teachers in educational establishments
Experience working in a global organisation preferred
Proven track record of operating to SLA
Experience of project work across multiple sites utilizing a formal project methodology
Able to analyze call data, evaluating and making logical recommendations based on findings
Must be able to foster cooperation and teamwork to achieve defined objectives
Must have the ability to interact and collaborate effectively with colleagues from other teams and with a wide range of stakeholders and business partners
Self starter, self motivated
Have the resilience and stamina to sustain high performance standards under pressure

128

Associate Implementation Manager Resume Examples & Samples

Minimum 5 years experience with hotel distribution
Experience managing customer facing projects
Knowledge of project management principles, practices and procedures
Attention to detail and impeccable follow through
Ability to work globally (and virtually) with a variety of cultures & key project stakeholders
Experienced in the use of Microsoft Office products and Internet
Fluent in English and Spanish required, other language is a plus

129

Head FCC Programs Implementation Group Resume Examples & Samples

Ensure appropriate development and implementation of enterprise-wide compliance risk framework, working in conjunction with Regulatory Compliance
Helping to develop and drive FCC Strategy and Strategic Priorities
Establishes, implements, and directs the execution of remediation efforts. This role will provide wide-ranging oversight and administration for the FCC programs including information interpretation, analysis, governance, reporting and communication
This role will be responsible for the development and dissemination of FCC Compliance Program which conforms to the BSA, the USA PATRIOT Act, economic sanctions, anti-terrorist financing requirements, anti-bribery and corruption and other relevant laws, rules and regulations to ensure the timely execution of project deliverables for remediation and global standards. The role ensures that HSBC’s corporate policies are capable of transparent integration into day to day business and activities, document internal controls and segregation of duties, and clearly define process and program ownership
This role will support the Head of FCC and BSA Officer in identifying, monitoring, and mitigating FCC compliance risk, and fostering a compliance culture. Ensure consistent execution of FCC Program standards
Bachelor’s Degree, J.D. or ACAMS certification preferred
5 or more year’s relevant experience in AML Compliance, Risk Management, Testing or Audit
Well-organized, ability to prioritize multiple tasks and to bring open projects to closure. Ability to meet deadlines in a fast-paced environment
Strong interpersonal skills and ability to influence others for results

130

Manager, Benefit Solutions Implementation Resume Examples & Samples

Provide mentoring, coaching and direction setting to team leads and Project Manager to ensure appropriate supervision and guidance is being delivered to data solutions specialists on a daily basis
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities to retain a diverse workforce
Creates work standards for project; establishes and defines roles and responsibilities, specific outcomes, and clear measures for quality and success of the team
Follows through with consistent consequences for both achieving and not achieving results
Provides performance feedback and assists employees with plans for development and training
Maintain client assignments and workload balance for Solution Team(s). Manage project resource allocations
Manage CDR process between vendor and our internal billing department
Work cross-functionally to solve problems and implement changes
Present oral and written reports defining plans, problems, and resolutions to appropriate stakeholders
Maintain online vendor relationship at both day-to-day and business development levels
Ability to convey goals and objectives clearly and in a compelling manner; listen effectively and clarify as needed; interpret verbal and non-verbal messages that others communicate; produce clear status reports; communicate tactfully and candidly
Ability to addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk
Ability to persuade in order to obtain joint collaboration
Advanced troubleshooting, customer service, analytical, project management and negotiation skills
Advanced MS Office skills (Excel, Word, Outlook, PowerPoint, Access)
Minimum of four (4) years experience supervising the work of others
Minimum of two (2) years customer service experience
Experience successfully building complex online enrollment systems
Must understand complex data specifications and requirements for reporting needs

131

Implementation Portfolio Manager Resume Examples & Samples

Portfolio Construction, Management & Implementation (approximately 50% of time)
Support the direct investing portfolio management effort with all aspects of implementation: portfolio management, strategy development, rebalancing and analysis as they relate to all internally managed investment portfolios
Process quantitative screens to generate model portfolios for each portfolio. Evaluate changes, review for reasonability and work with immediate colleagues for final approval
Construct and manage index portfolios (fully replicated, optimized or custom blends)
Generate, review and/or approve trade lists and work with trading team to develop appropriate strategy and deliver efficient implementation
Prepare pre-trade analytics to monitor trading liquidity and relevant earnings or market news
Assist with the preparation of investment guideline documents under different regulatory frameworks
Ensure that the portfolio trade follows the investment guidelines and portfolio screen criteria
Document and explain investment decisions and strategies
Evaluate how the various quantitative models are working in each portfolio and work with PM team and others within the Investment Division to develop enhancements or modifications to the investment process
Liaise with other associates in the Investment Division on issues related to portfolio management, market developments and quantitative market research
Collaborate with PM Team and others to continue to develop a scalable and robust infrastructure to support the global Direct Investment effort
Collaborate with PM Team, broader Investment Division, Index team and global business units to identify new portfolio management opportunities & deliver investment solutions
Collaborate with appropriate parties & systems to ensure proper account set up and maintenance
Portfolio Analysis and Monitoring (approximately 40% of time)
Production of portfolio analytics using analytical tools such as FactSet, Bloomberg, Axioma and other internal applications
Monitor investment portfolios; understand the strategies and risks that are being taken. Liaise with relevant parties as required
Perform portfolio attribution, analysis, and oversight of performance measurement and performance measurement procedures
Monitor and assess all corporate actions that impact portfolios
Monitor investment guidelines to ensure the relevant portfolios are within compliance
Develop and identify new tools and approaches for analyzing the portfolios
Assist with the documentation of processes and procedures
Portfolio Reporting, Marketing and Client Service Support (approximately 10% of time)
Help communicate the investment process, portfolio construction, positioning and performance of investment portfolios to Senior Management, others within the Investment Division, global business units, client service personnel, marketing and sales teams and, external clients & various Boards
Support Investment Division and Client Service Teams with quarterly performance reviews, client or other presentations, including research, analytics and exhibits
Prepare reports and presentations on topical market and fund-related issues
Applicants must have proven portfolio management, portfolio implementation, trading or relevant investment experience
Investment decision-making skills; financial analysis, strategic and theoretical skills
Experience with quantitative portfolio management, indexing and/or equity trading
Direct experience with managing passive and/or active equity portfolios
Knowledge of global equity markets and managers
Proficiency with Bloomberg, Factset and Charles River
Experience extracting and manipulating data from large financial databases
Thorough knowledge of financial markets, investment vehicles and strategies
Ability to professionally represent the equity investment team and firm; excellent communication skills, both oral and written
Excellent interpersonal skills, integrating tact and diplomacy
Demonstrated ability to think on your feet and respond nimbly as well as solid decision making skills
Ability to handle tight deadlines and prioritize workload
A bachelor’s degree in finance, mathematics, economics, Chartered Financial Analyst designation, or sufficient practical experience may be substituted for academic/professional designations
University Masters / postgraduate degree or equivalent qualification / equivalent experience – preferred
CFA – preferred

132

Business Analyst & Implementation Intern Resume Examples & Samples

Currently pursuing a bachelor’s or master’s degree in: Business Administration, Accounting, Finance, MIS, Computer Science or comparable major
Capability to develop technical and functional knowledge of software solutions
Strong aptitude to perform process analysis and implement process and software solutions
Strong aptitude to learn and teach process / software solution features and functionality
GPA : 3.0 or above
Ability to utilize both technical and interpersonal skills to assist clients
Desire to learn and leverage technology to solve business problems
Strong conceptual thinking, creativity and flexibility

133

Implementation Project Mgr Resume Examples & Samples

Work with Product Owner(s) to create a project backlog of user stories and epics
Work with Product Owner(s) and scrum teams to develop and execute Agile release plans
Coordinate with Release Management to ensure that product specific release plan(s) align with overall business strategy and product suite release plans
Provide Product Owner(s) with reports from JIRA to gauge project health
Support and educate Product Owner(s) with respect to grooming and maintain the product backlog
Conduct daily scrums with the project team(s) to ensure work is progressing as planned and facilitate removal of any identified impediments
Effectively coordinate with Shared Development Resource teams (Dev/Ops, Release Engineering, Release Management) to ensure that project(s) have required infrastructure support
Effectively manage project backlog(s) to reflect business and technical priorities
Actively monitor project risks and scope to foresee and identify potential problems and proactively identify solutions to address them
Produce agile artifacts – stories, backlogs, burn down charts
Effectively communicate and coordinate cross team dependencies with other Scrum Masters
Adapt to changing scope and priority and communicate change in plan to stakeholders
Conduct all scrum related meetings – daily stand up, sprint planning, retrospective and sprint review
Track and communicate scrum team velocity in JIRA and communicate overall progress against release plan
Assess the Agile/Scrum maturity of the team and organization and coaching the team to higher levels of sustainability and continuous improvement
Minimum 2 years Agile experience
Minimum 1 years experience as a Scrum Master
Robust team facilitation skills, and the ability to build and develop relationships up and down the organizational stack
Bachelor's degree is required, preferably in Computer Science or related field
Possess a high level of business and technical savvy
Proven decision-making and problem-solving skills
Exceptional oral and written communication skills, including understanding of technical writing requirements
Comfort in delegating tasks, relating with and to teams and hitting deadlines
Strong and proven leadership, with a high degree of passion for team building
Multi-tasking skills and the ability to thrive in a dynamic, fast-paced environment
Certified Scrum Master (CSM) certification preferred, but not required
Experience with processes and tools supporting Agile methodologies (Preferably Jira)
Experience with the education industry and/or consumer-focused software a plus

134

Analytics Implementation Spec Resume Examples & Samples

Work with technology teams to understand business requirements for tracking and reporting needs across CMG
Provide technology teams with the implementation specs based on business requirements
Design and document customized analytics tracking specifications for digital content and partner with technology teams to ensure proper implementation
Diagnose and troubleshoot web analytics platform configuration issues
Understand all aspects of Adobe Analytics implementation (variable mapping, tags, sCode, plug-ins, server call types, cookies, Adobe Analytics variables, Link Tracking, JavaScript, HTML & packet sniffing)
Ensure the integrity and accuracy of the digital analytics system by continually monitoring tags and resulting data
Work with Adobe to resolve any tracking discrepancies that may require combined effort to correct
Complete user acceptance tests (QA and reporting confirmation) of new & modified implementation plans and/or products
Keep up-to-date with changes in Adobe Analytics technology and how they affect the tags and data. Communicate these changes to the Analytics and Insights team, technology teams, and other stakeholders as needed
1+ years of experience in Adobe Analytics implementation
1+ years of working with a tag management system, such as DTM, Ensighten, Tealium
2+ years of working with clickstream analytics tools, such as Adobe Analytics, Google Analytics
Strong interpersonal skills with the ability to clearly communicate information to a cross-functional group
Recent, hands-on knowledge of Adobe Analytics – reporting and debugging tools
Hands-on experience with diagnostic tools, such as CharlesProxy, Digital Pulse, Fiddler2, or Firebug
Experience creating and maintaining operational data quality monitoring processes
Experience with key features, including eVars, success events, VISTA rules, SAINT classifications, raw data feeds, pathing/fallout, e-commerce, and marketing channels
Experience working with Publisher web data
Experience working with DoubleClick DFP ad tags and ad data, a plus

135

MYS Ctsm Kl-cash Implementation Hub Team Leader Resume Examples & Samples

Leads a team of SPI IMs for regional cash management solutions of varying size and complexity (low to medium)
Allocating jobs and workloads, scheduling, completing team-related paperwork and communicating with senior-level staff members
Interviewing the right candidates, training new team members and bringing them on board
Assist in the coordinating and motivating team members
Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time
Accurately report project status, escalating effectively for “on hold” and slow moving deals
Motivate members so that they meet deadlines, work productively, and resolve any issues effectually
Analyse risk and instigate avoidance activities
Establish contingency plans and identify trigger events and responsibility for initiating corrective action
Manage the flow of day-to-day operations
Ensure strict adherence to defined quality standards and practices outlined in “best practices” collateral
Consistently achieve “excellent” rating in scheduled quality reviews
Coordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi’s global resources and escalation channels as required to ensure smooth delivery
Manage from the front on the team’s top revenue and/or sensitive key implementations, providing leadership and oversight to resolve issues and risks and drive the implementations through to completion
Effective maintenance and communication of MIS and project metrics
Provide ongoing senior management updates on key projects as required
Complete all mandatory and personal development training as stipulated by controls officer
Ensure 100% effective MCA results and support all audit, risk and control protocols as appropriate

136

Implementation Resume Examples & Samples

Bachelor’s Degree
Prior experience in a fast paced insurance or health care setting
Computer literate (MS Word, Power Point, Excel). Proven analytical skills, spreadsheet modeling and database development
Excellent communication skills, both oral and written
Strong oral and written communication skills
Strong relationship building skills
Graduate degree preferred
Knowledge of Humana’s internal policies, procedures and systems

137

Aladdin Business Implementation Manager Resume Examples & Samples

Liaise with the client's project manager and provide strong leadership for the Aladdin relationship
Lead and document investment and operational workflow design sessions for various asset classes, including equities, fixed income and derivatives
Lead and/or assist in project channels within the project, such as compliance, interface, Aladdin configuration, testing and user training
Work closely with the client and Aladdin Product Managers to support client development needs
5-10 years’ work experience in the financial services industry. Familiarity with buy-side investment management process a plus
Ability and willingness to also act as subject matter expert to deliver the outcome in hands on approach
Past experience in implementing financial management systems at external clients (portfolio/trading systems, risk platforms, operation tools) or in driving integration project as a team at Financial Industry. With/at global firm is a plus
Excellent creative, analytical and computer skills with an entrepreneurial approach to large, complex projects (SQL experience a plus)
Outstanding academic achievement, CFA, CMA a plus
Fluent in English and Japanese

138

JPN Cjl-implementation Manager Resume Examples & Samples

Implementation readiness
Implementation efficiency
Client support efficiency
Improve overall client satisfaction through an the client on-boarding experience

139

Implementation Process Consultant Resume Examples & Samples

Represent the interests of the Implementation Services team when working with Technical resources on major improvements and future releases of Livelink
Broad knowledge of Bank products, services, organization and banking group interrelationships
In depth knowledge of TPS Implementation tools, processes and standards an asset
CTP and/or PMP designations are desirable
Competent in project planning and program management
Capable to think strategically and implement strategic vision
Ability to conceive and articulate a new way of achieving a result and/or performing work
Strong interpersonal, communication and relationship management skills
Comfortable working with MS Office suite of products including Word, Excel and PowerPoint

140

IM Implementation Team Manager Resume Examples & Samples

Databases: Sybase, MSSQL including stored procedure development, data migration, security
Experience managing prod support team including: tracking performance metrics, knowledgebase development, adherence to support processes, team utilization and transparency
Ability to gain an in-depth understanding of business needs served by various applications
Autosys script development and debugging
Basic PERL, UNIX, C#, Java, IIS, and Apache
Office 2010, MS Visio
SDLC knowledge
High availability for resolving production issues and running turnovers
Good written and communications skills a must as the role entails presenting Service reports to the Business, providing hands-on support to senior BU staff, and timely communication of major incident notifications to the business as well as other Service organizations

141

Global Implementation Manager Resume Examples & Samples

Acting as the Single Point of Contact of coordination and successful delivery of the program. Oversee the execution and completion of the various work streams of the program across the globe
Establishing appropriate governance model for some highly complex projects involving multiple teams and on both Citi and Client side
Identifying and forming strong working relationships with key internal and external stakeholders. Obtaining agreement and signoffs on all objectives and milestones with the stakeholders
Proactively assessing and managing risks across all regions / products / work streams. Ensuring timely escalation and mitigation of the risks to avoid impact to the project delivery
Diligently creating and managing relevant document repository ranging from Communication Plan, SOW, Project Charter, Project Plan, Risk Register, Issue Log, Status Trackers and various other PM artefacts to provide clear communication, transparency and updates to the extended project team
Reporting including status reports/trackers, executive summaries and steering committee decks when needed. Be able to effectively deliver the key message around the project updates/risks to business and senior leaders
Orchestrating the execution of the project plan across multiple leads, implementers, vendors, and consultants in different groups such as Operations, Technology, Legal, Product, Sales and many others in multiple geographical locations
Creating metrics and monitoring/reporting Project Status on a regular basis. Abstracting the key details and business relevance to make the updates meaningful for a wide range of audience including client's senior executives
Managing scope through change control process. Being flexible while setting clear expectations after careful analysis of the scope change
Ensuring effective transition from implementation to production
Bachelor’s Degree preferred or equivalent experience/PMI certified is an asset/experience leading client projects
5+ years of project management a MUST; Cash Management product experience strongly preferred
Proficient in Microsoft Project, VISIO, Sharepoint and other tools
Strong influential skills to manage virtual teams
Strong knowledge of MS Office products, including MS Project
Some technical skills and background preferred
Strong Project management knowledge
Productivity/ Project Management: Expert project management knowledge, Resource management. Ability to influence others and use resources effectively within budget limits. In depth understanding of the core documentation requirements by product
Risk Management: Excellent risk management skills
Shared Responsibilities: Fully understand and implement Citigroup’s values: Responsibility to our clients, to each other and to our franchise

142

Manager, Initiatives & Implementation Resume Examples & Samples

Work with RBC Sales Strategy and National Office to develop sales strategy to ensure business meets it objectives of client and sponsor acquisition
Partner with Product groups, IT and Operations teams to evolve Group Advantage offer fulfilment to ensure alignment with Simpler, Faster, Better strategic priority
Partner with Product owners in various Retail Lines of Business to ensure Group is top of mind in respective product strategies, to maintain the differentiated/best in market offer for Group clients and to innovate and pilot new strategies to drive solutions
Lead organizational changes to the RBC Group Advantage holistic banking offer including updates to sales material for the field, IT solution changes, Terms and Conditions updates, marketing collateral updates, communication Group Advantage sales team and partner groups
Work on Contact Strategy to maximize retail client level opportunity and to ensure a differentiated client experience for RBC Group Advantage members
Lead initiatives to create and deliver solution opportunities
Represent RBC Group Advantage by ensuring alignment with strategic and tactical goals, making decisions in alignment with project benefits, negotiating project prioritization, prioritizing scope/timeline/budget, communicating project status to senior management team, escalating for decisions as needed
Partner with Finance, IT, Group Advantage National Office team (peers and management) to define budget for IT initiatives and for ongoing maintenance
Proactively identifies opportunities to better support Group Advantage distribution channel and brings forward ideas for implementation
Provide support and guidance to peers on subjects of expertise/responsibility as needed
Seek out industry trends and organizational knowledge to understand alternative approaches and solutions
Raise and resolve issues and conflicts and remove barriers
Successfully execute change while supporting sales team members through the process, and keeping them focused on business priorities
Engage in continuous self-development
Collaborate with colleagues across the organization to achieve results
Business Knowledge
Financial Business Sense
Procedural Expertise

143

Analyst Business Implementation Resume Examples & Samples

You will be responsible for migrating existing client data into the new Risk Origins (RO) system. This will entail reviewing, interpreting, analyzing and recording data contained in Cards, Credit Presentations (1035) and in some cases Credit Agreements, into RO. You will also be responsible for identifying gaps to ensure information entered into RO is accurate. Migration data includes Borrower/Guarantor, Facility, Security and Covenants details
The migration process will include familiarizing yourself with sourcing data fields for input into an Access database tool followed by input into RO
You will receive exposure to various credits spanning Corporate, Commercial and International Banking and will obtain a good understanding of various credit structures
You will be encouraged to provide constructive feedback on the migration process and make recommendations that will improve the efficiency of the migration
You may be required to communicate directly with Bankers/GRM Officers to facilitate the timely and efficient migration of client data
By gaining an in-depth knowledge of the e1035, in the later stages of migration you may be involved in training Banking and GRM on the system
Previous experience with Cards input and/or Source systems (ACBS, OLL, etc) data input
Previous banking and/or Credit experience would be an asset
Strong computer skills
In-depth knowledge of credit products and security and covenant structures would an asset
Strong time management, planning and organization skills to manage multiple priorities

144

Implementation Management Resume Examples & Samples

At least 3-5 years of experience from the relevant area within the Telecom industry
Experience in End to end deployment/implementation process (in general), including identifying any obstacle and mitigation plan
Experience in Radio Access Network Implementation
Experience in the understanding of site-specific documentation (Site Installation Documentation) for Implementation projects
Familiar with the service delivery process
Familiar of Ericsson installation instructions, local requirements and quality requirements
Experience in working within a team and build up good relations with all project stakeholders
Experience in health & safety regulations
Ability to create the process and MoPs

145

Financial Software Implementation Resume Examples & Samples

Experience implementing software products and excellent client-interfacing skills
Must have excellent communication and experience in a client-facing role
Experience implementing financial software
Ability to communicate customer needs to development team
Comfortable with 25% travel, mostly to client sites in the NY area
Bachelors Degree required
Comfortable in an environment with firm deliverable deadlines

146

Director of Technology & Implementation Resume Examples & Samples

Participate with business partners and the product management group in transforming strategic plans into high level IT requirements; provide a vision for how technology can enable current and future business opportunities for the OMS application
In collaboration with business partners, IT project management, IT product management and IT leadership assess feasibility, determine cost/benefits, prioritize projects within the OMS umbrella, and develop and implement systems plans that address the information requirements of the business and adhere to established strategic business and systems objectives
Create an environment which encourages strong staff development and participation in the implementation of the OMS portfolio
Establish metrics and KPIs for the successful execution of the OMS project and the on-going support of the application
Work with the PMO, IT finance and various IT leaders to ensure project costs and schedules are properly estimated and controlled
Extensive IT experience, typically gained through 15 or more years progressively responsible roles, including development, implementation, maintenance and project management of various size systems across multiple hardware and software platforms
Experience in organizing, planning, and executing large multi-year projects from vision through implementation. Demonstrated high competency in the execution of multiple projects, including managing resources across multiple projects to meet goals
Strong analytical, problem-solving, and conceptual skills
Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels, and thrive in a cross-functional, evolving business and technical environment
Excellent human resource management skills, including the ability to model integrity and to instill high performance from the IT team

147

Change Program Lead Data Quality Implementation Resume Examples & Samples

Within the overall programme structure, set up, design, mobilise and then manage the day-to-day activities of the workstream, including development of the plan, with IT, resourcing, status reporting, cost management, RAIDS management, plan management, etc
Manage the team to ensure activities are appropriately assigned and ensure that all deadlines are achieved
Preparation of materials for working groups, steering committees and other ad hoc presentations
Support and develop workstream leads, as required
Working with the business architects and IT, contribute to or defines the strategic direction for the relevant infrastructure and processes, aiming for a simplified, lower cost model, removing complexity, and delivering benefit to the CRO Organisation
An Investment Bank and/or Asset Management and/or Consultancy background, with a strong understanding of structured project management within the Financial Services arena
A good working knowledge of Risk practices within a global financial services firm
Project/programme delivery across a wide set of products and/or functions is strongly preferred
Proven organizational, leadership, communication and management skills
The ability to create agreement among differing stakeholder views
LI-EM1*

148

Development Lead-portfolio Implementation, ED Resume Examples & Samples

Help drive the strategic Equity PI application architecture and technical decisions working closely with the Equity PI Chief Architect and Product Owner
Manage the US-based Equity PI development team; build and retain a high performing team
Contribute to the development of the strategic PI application: C# WPF, C# WCF, Oracle
Ensure that the same design, development tools, development processes best practices are consistently applied across the region; support automated testing and rigorous IT Risk and Control procedures; manage IT audits in the region
Own and deliver the end-to-end Equity PI US program of work including business change and enhancements to existing applications and implementation of strategic platforms
Be the PI face-off to the US Equity business, understand business strategic roadmap and partner with the business to devise required technical solutions
Work closely with regional counterparts to provide global capabilities across Global Equities
Knowledge of portfolio management processes and prior experience in Investment Management gained at an asset manager or a vendor is essential
Ability to influence and partner with senior business users
Strong technical development experience both on the UI and server side; experience in SOA architectures design and performance tuning
Strong knowledge of C# WPF and C# WCF
Oracle database, SQL
RESTful web services
Extensive experience in leading development teams and being a senior hands-on developer as well: development toolsets and processes, use of continuous integration, peer reviews, security scanning etc
Testing tools and frameworks
Pro-active and cooperative attitude
Bachelors degree, specialized training or equivalent work experience
Minimum of 8- 10 years of IT work experience including in-depth development experience in C# WPF, application design and lead experience
Prior Portfolio Implementation buy-side experience gained at a vendor or asset manager
Strong interpersonal skills, ability to address senior business partners

149

CRM Implementation Resume Examples & Samples

Lead ongoing CRM steering and governance processes, building strong working relationships with many areas of the Humana enterprise
Assist in the development, documentation, and communication of CRM plans, budgets, timelines, etc
Coordinate the implementation of the current slate of CRM use cases by working with resources from IT, Humana Resources, Finance and representatives from various lines of business, to ensure on-time delivery of capabilities, and ensure effective tracking of business impact
Contribute to building a world-class CRM team within the Consumer Marketing & Data Analytics (CMDA) team at Humana
Bachelor’s degree (Master’s strongly preferred)
7 - 10+ years of strategy, marketing or consulting experience in customer relationship management, marketing strategy, or industry experience in managing customers and driving customer strategies in Healthcare or such consumer-focused industries as Hospitality, Travel, Telecom, or Financial Services
Proven implementation of CRM strategies and processes as well as relevant technology experience in implementing large-scale technologies (e.g., CRM, ERP, etc.) and managing the organizational adoption effort
Demonstrated experience in delivering large scale business and technology transformations
Consulting experience with one of the large, global firms or specialized boutique firms (e.g., McKinsey, BCG, Bain, Accenture, Deloitte Monitor)
Member/Consumer Experience design experience
Understanding of corporate strategy goals
Strategic and analytical thinking skills
Proven ability to lead and manage large teams and delegate authority where appropriate
Excellent Emotional Intelligence
Advanced proficiency with standard office tools

150

Financial Services Banking System Implementation & IT Transformation Senior IT Consultant Resume Examples & Samples

Advising clients in the Financial Services industry in Luxembourg, mainly for the Banking and Investment Fund business with a focus on AIFMD
Conducting IT strategy analysis: design, assess and optimize operating models, build business cases, design IT strategy
Taking part in or leading system selection/ implementation projects
Managing business/ IT transformation projects: contribute to system implementations (PMO, change management, process design, parameterization, test management, migration, training)
Identifying opportunities and contributing to our business development activities

151

Analyst, Canadian Implementation Team Resume Examples & Samples

Execute investment programs designed to achieve the objectives of client accounts
Engage with Investment Advisors, Portfolio Managers and Sub-Advisors to implement portfolio strategies
Act as point person for the coordination of problem resolution regarding trade settlement and reconciliation issues
Review key processes for opportunities to optimize and streamline current and new processes

152

App Implementation Manager Resume Examples & Samples

BS in Computer Science, MIS, business, or equivalent education/training/experience
At least five years project leadership/management experience, including budgeting and planning
Full software development life cycle experience in one or more IT disciplines
Specific experience with at least one Hyperion application including Essbase, Hyperion Planning, Salary Planning, Master Data Management, Financial Management
MS Project or similar tool - Experience with structured project methodologies
Demonstrated basic understanding of operating systems, hardware/software, networks, databases, and related information technology

153

EHR Implementation Manager Resume Examples & Samples

Ability to liaison between IT, clinical, and operations staff
Knowledge of workflows in managed care settings
Project management capabilities, including risk management, communication management, project planning and coordination, and execution
Exceptional implementation skills
Ability to develop and maintain strong client working relationships $

154

Global Mobility Implementation & Sourcing Specialist Resume Examples & Samples

Assist in gathering subject matter expert responses to sales proposals
Create and keep updated a central repository of approved RFP (Request for Proposal) responses
Attend all new client implementation meetings and keep accurate notes housed on SharePoint
Schedule all implementation team training meetings and create requisite training tools and job aids via MS Office including, but not limited to client profiles, policy matrices and team organization charts
Format and edit new client policy documents and submit to Implementation Manager for final review
Create new clients in database and configure based on client contract
Keep the benchmarking database updated with industry trends via internet research (i.e. industry surveys, articles and whitepapers )
Establish project codes for new clients and keep all project codes updated as per the client contracts
Work with all required stakeholders to create new cost centers for both new clients and organization
Document all organizational processes (Operations, Finance and Compensation) and keep current process maps housed on SharePoint
Create and update all staff bios as needed
Background in global mobility or project administration preferred
MS Office suite proficiency, particularly MS PowerPoint, MS Project, MS Excel and MS Visio
Ability to multi-task and balance priorities
Strong attention to detail and the ability to follow tasks through to completion
Experience working in a multi-cultural team

155

K Implementation & Professional Development Specialist Resume Examples & Samples

Perform daily webinars to existing/potential customers
Perform on-site customer training as required
Participate in training of MHSE sales and consulting personnel
Develop and disseminate ALEKS training and professional development materials as directed by management. This includes eLearning modules, videos, webinar presentations, Quick Start guides, other documentation, and customer training curricula materials
Develop and maintain strong knowledge of ALEKS products, in order to serve as a company liaison with customers, sales/consultants, and prospective customers
Write copy for and/or update various components of website, including training center and tutorials
Work with implementations of all sizes to ensure successful planning and launches that are designed and executed with best practices in mind
Design and deliver customized training and professional development sessions
Manage implementation scenarios to optimize business and growth opportunities
Troubleshoot and resolve technical support issues including product, hardware, and network issues with ALEKS
Coordinate training certification activities with Senior K12 IPD Specialists to increase ALEKS expertise within the MHSE sales organization
As directed, work with customers and sales reps in the field doing demonstrations, presentations, and trainings
Perform other assignments or duties as required
2 plus years of related experience, which could include working with customers in educational publishing or educational software publishing, teaching in K-12 or higher education, and/or providing training in corporate or educational settings
Must have excellent written and verbal communication and interpersonal skills
Ability to communicate and interact with employees and customers at all levels, including the ability to give clear precise instructions that are readily understandable by non-technical users
Outstanding presentation skills, experience presenting to large groups is a plus
Detail oriented, with strong organizational and analytical skills
Familiarity with personal computer operating systems and applications, as well as knowledge of Internet concepts (bandwidth, video streaming, etc...) and practices and procedures for PC troubleshooting; experience with MAC a plus
Competency with Microsoft Office Suite, Adobe Photoshop, Camtasia, Articulate, and webinar hosting services a plus
Willingness to work a flexible schedule, including weekend and evening work
Ability to travel up 35% of the time

156

Corporate Medicaid Implementation Resume Examples & Samples

Bachelor's degree in Business, Marketing, Finance/Accounting, or Health Administration
Healthcare experience, especially Medicare and Medicaid product design or implementation
Four or more years of experience in operations, strategy or related business unit
Experience managing and facilitating with mixed teams, direct reports and indirect matrix teams
Strong verbal and written communication skills (ability to interact effectively with people at all levels within a team or internal division)
Strong critical thinking, problem solving skills; detailed and well organized
Demonstrates accuracy and thoroughness, identifies process improvements; fosters quality in others
Accepts responsibility, is self-motivated and accountable for achieving implementation and market satisfaction goals
Works within deadlines, demonstrates independence, resourcefulness and self-management skills
Ability to read, analyze and interpret data reports, general business periodicals, professional journals, covering technical and complex compliance procedures and governmental regulations
Proficient with MS Excel, PowerPoint, Access, Visio and MS Project
Previous experience working in a Medicare/Medicaid environment

157

Implementation Management Resume Examples & Samples

Introduce new products and methods
Acceptance Procedures
Manage Workforce

158

Manager Field Implementation Resume Examples & Samples

Work with AWM business partners to understand projects and priorities: conduct impact assessment to understand the field impact, coordinate working teams, build process for changes and updates, coordinate scheduling with AWM events and partners, ensure communications built and executed, track milestones, recommend bundling opportunities and the most effective timing for rollout
Create implementation plans and work closely with field members and field facing resources to ensure execution of corporate initiatives and pilots. Plans include as is/to be scenarios, implementation timeline/approach, training and communication approach, project measurements, field input and overall support to successfully execute the plan
Manage detailed tactical implementation plans ensuring dates are met and initiative is implemented on time - when change is field ready. Drive implementation of initiatives through leveraging resources, designing and managing systems to track and deliver on objectives, activity and results
Maintain on-going and frequent communication with corporate office partners, field leaders, advisors and staff to review deliverables, including metrics and follow-up to ensure uptake and results are achieved
Ability to work independently on initiative while also comfortable working with a team to drive results
Ability to create and implement change, drives results, and holds others accountable. Strategic focus with ability to translate vision into tactical actions. Outstanding relationship management, negotiation, and collaborating/influencing skills in dealing with all levels and through various communications
Familiarity/knowledge of Ameriprise Financial field organization and advisor job, including business drivers, policies, and processes
Demonstrated ability to influence colleagues at same band level and higher in the organization
Proven project management skills, with the ability to take an initiative from concept to deep execution, to follow-through and measurement. Examples of bringing others along and assigning work, determining status, and bringing forward progress/need for escalation as appropriate
Desire and proven ability to work in a fast-paced environment, with the need to balance multiple deliverables and competing timelines consistently
Ability to create and execute with appropriate autonomy
5+ years of experience at Ameriprise, preferably with experience executing in and working with both corporate and field audiences
Demonstrated close work with advisors
PowerPoint expertise

159

Senior Manager Ifrs Hedging Implementation Resume Examples & Samples

Identify and document business requirements for reporting & system changes needed to be able to apply qualification and accounting changes outlined in IFRS 9. This could involve identifying the requirements to expand the scope of the accounting for financial instruments included in the Hedge Accounting Module of the Derivative Hedge Database and improve the functionality of the system to ensure that the changing needs of the relevant groups can be met efficiently and on a timely basis
Identify infrastructure changes needed to qualify and monitor the qualification of all hedging relationships under the new requirements of IFRS 9
Identify and document testing strategies, test plans and develop test cases for all system changes. Manage the testing of all system changes to ensure they are fully tested and implemented properly and do not impact the performance of the existing functionality. This includes coordinating with IT area and assigning the testing to other members of the hedge qualification group
Ensure that all procedures and their associated internal controls are identified and implemented as per the policies and procedures outlined for Sarbanes-Oxley certification. Implement processes and policies that will guide the hedge effectiveness practices, which are consistent with the Bank’s overall risk management strategy. The policies will identify the scope, the methodology and the reporting structure of the hedge effectiveness testing process
Project Management skills required
Excellent knowledge of IAS 39 & IFRS 9
Advanced PC skills, in database management and spreadsheet analysis are required. Knowledge of UNIX and RiskWatch is desirable
Ability to understand the accounting for the hedged item (product) and hedging derivative

160

Implementation Management Resume Examples & Samples

High degree of planning, organization, and executing skills
Good communication and management skills
High developed administration skills
Cost awareness
High social skill and awareness

161

Lending Implementation Manager Resume Examples & Samples

Ideal candidate will also have project management, business analysis and system implementation experience
Project Management certification a plus
Strong written communications skills
Ability to travel 50% or as required
Previous experience within a SaaS model environment

162

Implementation Management Resume Examples & Samples

At least 2 to 3 years equivalent work experience
Experience in Network Design, Site Acquisition, Civil Works, Installation, and Integration services
LI-MA1

163

Msiem Transition & Implementation Architect Resume Examples & Samples

Macro and Micro Design of the solution
Implementation Manual (essential for ongoing support)
Project Plan outline (in close cooperation with the Project Manager)
Firewall Rules design, including detailed analysis of data flows
Change Records
Infrastructure Architecture experience of deployment of security or systems management infrastructure (e.g. an architect with IEM/BigFix or Tivoli Monitoring experience)
Elaborate a project plan for a project manager understanding the implications of large scale infrastructure deployments
Analyse data flows and define necessary firewall rules
Work with different teams to perform problem diagnosis
Work with SWG Lab Services QRadar specialist
Re-use standard architecture work-products
Deployment of security or systems management infrastructure
Analyzing data flows and define necessary firewall rules
Planning and delivering changes into a production IT environment
At least 3 years experience in

164

Customer Implementation Manager Resume Examples & Samples

Excellent analytical skills and can demonstrate proven track record in functional testing of finance based applications, payments application knowledge is a must
Capable of analysing complex requirements and design specifications and design test cases to prove specifications
Excellent functional testing experience with a proven track record in delivering manual testing on time to budget
Good domain knowledge of banking sector application, preferably Treasury orientated applications
Excellent understanding of business analysis , testing methodology and analytical skills to ensure clients requirements are correctly captured and functional condition coverage is exhaustive
Experience of using business analysis and test management tools
Excellent communication skills with experience of status reporting to Management
A self starter who can adapt and respond effectively to changing requirements and priorities
Excellent attention to detail with outstanding verbal and written communication skills
Excellent organisational skills with demonstrative experience in managing own workload & complex execution plans
Previous experience working with Mainframe technologies with knowledge of various payment & credit message types
Experience on Unix and SQL
In-depth knowledge of the Software Development Lifecycle, (SDLC), process
An ability to perform risk/impact analysis as part of a risk based testing approach
The ability to work, influence and integrate into a diverse and global team
The ability to self-govern, to be flexible, to prioritise and manage their own time to meet sometimes tight program deadliness
The ability to create quality deliverables that are prepared to a high standard, requiring a minimum of rework or peer-review
Experience performing peer-level reviews of test scripts, test execution results and other testing deliverables, providing feedback in a measured/positive manor
Candidates need to be flexible to manage workload around critical deadlines
Attend all design walkthrough's and review all Mainframe design documentation, ensuring that functional requirements standards have been considered and identify and raise any functional issues
Review and identify regression impacts of all functional changes and ensure that they are documented and incorporated in the automated regression test suite
Working with the Mainframe Automation team to assisting in implementing the automation strategy

165

Tts-implementation Manager Resume Examples & Samples

5+ year experience in multi-national company, preferably in banking industry
Implementation experience in client ERP and e-banking integration is preferred
Able to work independently, perform under pressure and manage multiple tasks at the same time, skilled in prioritizing competing requirements
Ability to manage changing priorities and ad-hoc requests

166

Client Solutions Head of Portfolio Management & Implementation Resume Examples & Samples

Utilizes data from the Client Solutions Analytics and Research teams to design, create, implement and review the investment solutions for clients and prospects
Manages the development of mandates and contributes to the product development process
Ensures portfolio managers adhere to the client promise, investment strategy, and regulatory requirements
Excels in presenting technical data supporting investment decisions to current and prospective clients
Applies a defined research-driven process consistently across portfolios
Remains current on market developments to help frame investment strategies
Presents analyses and conclusions to senior internal audiences
Collaborates with teams across Global Investment Solutions, UBS AM and UBS group
LI-JB2

167

Solutions Implementation Manager Resume Examples & Samples

10-12 years of progressively responsible job related experience
5 Years Field Exposure working with/for Cat Dealers
3 Years Direct Customer Sales/Application/Product Support Experience
Bachelor's Degree or Equivalent Work Experience
Strong interpersonal skills and communication capabilities both oral and written
Working knowledge of technology products, financial products, machines, product support, labor relations, safety, and environment operations
Familiar with company policies and procedures with a strong department background
5 Years Direct Field Experience working with/for Cat Dealers

168

Implementation Management Resume Examples & Samples

4 years proven field experience within the telecommunication industry
Diploma telecommunication engineering or other related and relevant field
Experience as telecommunication field engineer, site supervisor or installation engineer

169

Global Portfolio Implementation Resume Examples & Samples

Provide general support for the Global Portfolio Implementation (GPI) Team which oversees and maintains the Private Bank, Private Wealth Management, Institutional and Middle Market relationships
Maintain knowledge of the equity solutions utilized throughout the managed accounts business
Understand the unique strategy requirements and sensitivities
Review, trade, and monitor risk of portfolios (including tax implications)
Relationship management with internal clients (client facing teams) i.e. PMG
Work with various internal partners to complete business initiatives
Manage orders and send equity trades to fulfill the following typical daily tasks
Undergraduate Degree
3 years work experience in financial services industry
Demonstrated passion and understanding of financial markets
Private Wealth Management experience a plus
Ability to operate in a fast-moving, demanding, and team oriented environment
Detail and goal oriented, process focused
Excellent communication and interpersonal skills
Ability to multi task and prioritize in a fast paced environment

170

CIB Treasury Services Implementation Manager Resume Examples & Samples

Identification and documentation of the technical requirements for client implementations
Provision of Subject Matter Expertise on product and file format related questions
Preparation and management of the overall schedule for the technical product set
Management of client testing including the establishment of a test environment for each customer to ensure successful processing by the JP Morgan back office systems
Validation of transaction files and output files in a number of formats such as ISO XML 20022, JPM proprietary file formats, EDIFACT and ANSI X12
Coordination of issue resolutions pertaining to technical implementations
Experience within the Financial Services industry advantageous
Customer Service skills, business analysis skills, Organisation skills (Multitasking)

171

Implementation Project Specialist Resume Examples & Samples

Develop project plans and related task lists as necessary, update plans accordingly
Work with client to determine parameter settings and key parameters into proprietary databases
Develop and maintain consistent standards for project status reporting for internal and external purposes
Bachelor's degree preferred or equivalent work experience required
Three years' work experience in an implementations capacity or environment
Good project management knowledge including the ability to effectively manage and prioritize projects, issues and tasks
Strong customer services skills with the ability to maintain professionalism under pressure
Team player with the ability to work independently

172

Global Clients Complaints Business Implementation Global Group Manager Resume Examples & Samples

This manager will foster collaborative relationships with decision makers and stakeholders
Lead the development and deployment of gap assessment templates across regions & countries, internally and with third party suppliers for customer facing processes. Analyze the data thus received to clearly identify gaps. Collaborate with regions and countries to develop solutions for removing the gaps
In addition, evaluate critically, the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding for the delivery of remarkable experiences
Coordinate periodic reviews and “working” team meetings across the regions in a virtual environment
Coordinate internal/external benchmarking of strategic capabilities and other performance KPIs
Operationalize KPIs and KRIs cross-functionally to ensure appropriate accountability for timely and accurate resolution of complaints in collaboration with country/regional representatives
Engage in multiple initiatives simultaneously while leading the team to do the same
Communicate proactively and collaborate with external and internal customers to identify solutions for generating superior experiences
Work with the Business and IT teams, and potentially vendors, to define strategic capabilities that are necessary to deliver superior experiences in a multi-channel environment
Coordinate periodic monthly reviews with key stakeholders to demonstrate progress against initiatives and objectives
Keep abreast of emerging consumer and financial/banking regulatory trends and new service innovations that may lead to strategic capabilities for delivering superior experiences
Coordinate benchmarking of strategic capabilities and other Key Performance Indicators
Provide direction and technical leadership on cross-region/high-priority projects
Collaborate with Instructional Design/Training organizations, Regional representatives, and other GxT colleagues to effectively execute change
Deal effectively with managers and supporting personnel across regional and functional lines with little or no formal authority while maintaining creditability within the organization
Drive and challenge business units on their assumptions of how they will successfully execute their plans. Be a change agent
Demonstrate successful problem solving skills
Demonstrate successful people management and development skills across virtual teams and diverse skill sets
Bachelor's Degree in Business, Industrial Engineering, Marketing or related field or equivalent experience
Minimum of 10 years’ experience in strategic project management, including management of large flagship initiatives. The ideal candidate is expected to have knowledge and experience with project management methodologies and tools to effectively drive planning, execution, and control of numerous aspects of the initiative globally
Ability to interact professionally with diverse groups, executives, managers, and subject matter experts
Ability to work across the globe, different time-zones, and cultures
Strong understanding of Call and Contact Center groups who support banking products (Retail, Cards, Mortgage, and Investments) including Revenue and Cost Drivers
Strong interpersonal skills at all levels of management and ability to motivate employees/teams that do not directly report to the position to apply skills and techniques to solve dynamic problems; excellent teamwork skills
Ability to quickly gain credibility to influence decision makers and influencers
Excellent management, leadership, analytical, team building, interpersonal, communication and customer service skills
Applies creativity to problem analysis and resolution in complicated situations
Demonstrated ability to synthesize, prioritize and drive results with a strong sense of urgency
Strong interpersonal, communication, presentation and influencing skills
Prior success working in a large, highly-matrix and complex organization; able to set priorities and 'triage' in a fast-paced, dynamic environment
Franchise player- -broad, critical thinker with the ability to effectively leverage the capabilities of the organization to meet business priorities
PMP and/or Lean Six Sigma certification – a plus

173

Bloomberg Treasury Risk Management Implementation Resume Examples & Samples

Define the TRM product on-boarding strategy including packaging, tools, pre-configuration, self-install wizards and CBT training
Develop the methodology to meet Bloomberg target implementation timescales of 2-3 days. All service delivery will be conducted remotely
Design an on-boarding development road map from an implementation perspective; requirements gathering and specification definition
Design standardized data structures and interfaces for bank management, forecasting, execution, exposure management and hedge accounting, and bookings
Design standardized workflow models to allow for a factory approach to on-boarding of TRM
Design templates for key data migration
Work with Bloomberg product management to assist in the evolution of the roadmap from an on-boarding perspective
Collaborate with Bloomberg colleagues worldwide on the evolution of the product roadmap including various in-house experts, from development, sales, product management and marketing

174

App Implementation Manager Resume Examples & Samples

Meet with customers to understand their business as it translated into application and/or service requirements. Ensure customer needs are met and deliverables produced on time and within budget
Assist project managers and/or senior staff with prioritization or escalation of issues. Facilitate collaboration across disciplines (e.g., business analysts, QA analysts, developers) and projects, and assist teams with the resolution of issues
Provide leadership in support of organizational direction and culture. Manage employee performance or discipline issues and work with director to recommend compensation, recognition, transfer, promotion, or other personnel decisions
Proactively plan for project or organizational contingencies and design, recommend, implement, and manage changes under the guidance of senior management. Present reports on trends, problems, accomplishments, or other information as appropriate
Mentor, guide, develop, coach, and support employee growth. Facilitate the sharing of knowledge across employees to strengthen individual capabilities and the organization's ability to respond to client needs
Comply with financial accountability targets for areas of responsibility. Supply input to Director or VP regarding financial needs, trends, and aberrations. Gain approval from Director or VP for deviations from budget
Oversee the deployment of individuals to multiple projects and/or major development efforts in support of implementation teams, as needed
Other tasks and duties as needed to support the team and/or business
8+ years of Project or Program Management experience, including budgeting and planning
Specific experience with at least one third-party system and development/delivery of at multiple large-scale custom applications
MS Project or similar tools
Experience with structured project methodologies, agile scrum required
Experience in media, news, and/or entertainment industry preferred
Project management training/certification
At least five years leadership/management experience

175

Implementation Project Specialist Resume Examples & Samples

Act as primary project contact for clients and internal groups for client related development, testing, implementation readiness and final implementation
Analyzes client customization requirements and creates the appropriate specifications to meet those needs
Occasional after hour support of client implementations
Backup the Team Lead for assigning projects
Bachelor’s degree highly preferred
Minimum 4+ years’ work experience in an implementations capacity or environment
Travel as needed (15% anticipated) to support business needs

176

SVP Credit Risk Policy Implementation Manager Resume Examples & Samples

Responsible for the coordination of new change request and reconciliation with the BAU systems (legacy) being sunset and with the new systems being implemented
Experienced or demonstrated knowledge in managing and implementing validation and testing automation of system decisioning results in consumer credit systems including strategy wares with emphasis on programming language based solutions such as SAS Raptor, FICO Capstone and/or Experian Probe solution
Strong understanding of credit card risk management and risk credit policies
Ability to develop and perform policy validation analysis through SAS and SQL program automation that lead to policy defect detection and issues resolution
Strong analytical skills with a degree of familiarity of SAS and SQL
Bachelor's degree in Operation Research, Mathematics, Engineering, Statistics, Computer Science or a relative quantitative discipline. Masters degree, preferred

177

Middle Office Implementation Team Manager Resume Examples & Samples

Management of Middle Office team supporting investment funds' activity in the capital markets. Team's service includes implementation of system and operational changes for confirmation, settlement and reporting process of institutional clients' instructions
People management: co-ordinating trainings, setting and executing business goals, providing necessary feedback and motivating staff
Creating team's individual development plans and coaching employees
Active work on attracting talents and retaining key people
Supporting the employees in resolving the implementation issues and ensuring continuity of the projects
Supporting the implementation of the new business as well as changes to the existing business in the serviced area
Actively participating in the department strategy planning and execution
Effective management towards high quality, client satisfaction, and constant process improvement
Close co-operation with various internal/external stakeholders, including Technology, Product and Oversight teams (EMEA/NAM region)
Pro-active risk management on the implementation level and responsibility for adequate procedures and effective controls as well as satisfying audit and regulatory requirements
Supporting other teams in the business chain

178

Enterprise Architect With Azure Implementation Experience Resume Examples & Samples

Responsible for establishing, developing, and promoting enterprise architecture standards (TOGAF),as well as coordinating, developing and maintaining applications architecture for business capabilities specific landscapes
Own the development of business architecture blueprints and technical roadmaps for the assigned portfolio
Responsible for leading the effort for the future state design of the enterprise applications landscape
Ensure project compliance with applications architectural roadmaps, principles, standards and reference architectures
Lead the design effort for all components of a business application and application environment
Guide the applications functional specialist teams in the development of detailed designs as they relate to the landscape
Serve as technical leader for business application design and responsible for identifying emerging applications architecture technologies
Own the delivery of strategic blueprints and roadmaps in collaboration with application owners
Participates and collaborates on the daily Agile SCRUM in a constructive way, offering knowledge sharing
Six or more years of consulting experience with enterprise/application architecture
Oil and Gas experience
Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
Ability to lead in an Agile environment

179

Manager, Field Implementation Resume Examples & Samples

Bachelor’s degree or equivalent work experience in Field Services, Operations, Customer Care or related field preferred
At least 5 years’ experience in satellite or telecom operations preferred
Strong working knowledge of scheduling and routing software, and Oracle Business Intelligence
Project management experience preferred
Ability to demonstrate problem solving skills
Must be able to demonstrate strong analytical skills
Uses strategic planning for improved/enhanced performance results
Must have strong computer skills including experience with Windows based PCs and solid working knowledge of Microsoft Office applications (e.g., Excel, Word, Power Point, MapPoint, Outlook)
Must be able to work in a team environment as well as work independently with minimal direction and/or supervision
Ability to multitask and prioritize workflow while making sound business decisions
Must be willing to work extended hours and a flexible schedule based on business needs
Ability to speak clearly, concisely, and communicate effectively in a courteous and professional manner
Strong communication skills, written, verbal and interpersonal
Strong decision making and analytical abilities
Ability to develop and maintain effective working relationships
Ability to communicate and execute management directives
Highly developed sense of integrity and commitment to customer satisfaction
Must be able to multitask under pressure – coordinating simultaneous mental, manual, and visual activities
Experience supporting multiple projects
Ability to observe, analyze and objectively relay details accurately
15% travel may be required

180

Global Portfolio Implementation Business Transformation & Project Management Resume Examples & Samples

Experience and understanding of project lifecycle and project management disciplines
Proven ability as a self-starter, detail-oriented, well organized, strong decision-making skills and able to multi-task effectively
Ability to conceptualize and quickly understand new processes

181

Small Cells Implementation Management Resume Examples & Samples

Strong knowledge and experienceof GSM, WCDMA, LTE and WiFi technologies including interfaces, protocols and procedures
Detailed knowledge of RF propogation and models in small cells environment
Detailed knowledge of link budgets for small cell solutions
Detailed knowledge of co-existance strategies, indoor outdoor
Detailed knowledge of Small Cells Solutions includingRF planning/design, integration, and optimization
Deep knowledge of current IBS Indoor Small cells such DAS DOT, mRRU
Strong Industry knowledge including competitor’s IB/Small Cells Solutions
Strong knowledge of Transport and Transmission technologies
Strong knowledge of iBWave (At least at L2 iBwave certified)
Ability to analyse the performance of solutions using TEMS, Nemo etc
Good understanding of HetNet solutions
Good understanding of IP Secutirty requirements
Strong Knowledge in RF propagation including various prediction models, fading, clutter, body loss etc
Various network protocols including GSM, WCDMA & LTE
Link budget and capacity planning analysis - specifically in relation to In-Building System Design
Design tools such as TEMS, NEMO, IB-wave etc
Site Solution (eg power, air conditioning, transmission, BTS/NodeB configurations etc)

182

CIB IS Implementation VP / Associate Resume Examples & Samples

Lead large and complex onboarding engagements
Effective prioritisation, tracking and reporting on multiple implementation projects
Prepare management reports, contribute to and adhere to operational controls
Participate in ad hoc projects and business initiatives
Team Management –Demonstrated ability of managing negotiating with virtual teams in a fast paced environments
Project Management Experience –Minimum of 5 years track record of successful project execution and delivery
Industry Knowledge –Working knowledge of alternative investment vehicles as well as prime brokerage, custody, fund administration operations
Subject Matter Expertise –Working knowledge of securities products
Organization & Planning –Demonstrated ability to track and monitor multiple deliverables, and provide clarity and guidance to stakeholders
Client Engagement and Presentation –Demonstrated experience interacting directly with stakeholders at all levels, utilizing excellent written and verbal communication skills

183

Emsx Implementation Manager Resume Examples & Samples

Buy-side/Sell-side OMS Implementations
EMSxNET (Bloomberg FIX Trading Network) knowledge
Trading API integrations, preferably EMSX
Basic understanding of FTP
Broker FIX Network Management
Pre-sales technical consultation
European Languages
Working knowledge of FIX Protocol
Prior technical experience in trading system implementations
Prior experience in an EMS/OMS or PMS
Working knowledge of Excel API
Strong Multi-tasking skills
Excellent Problem Solving Skills
Must be able to manage multiple tasks simultaneously and being able to manage clients' expectations and beat dead-lines

184

Development & Implementation Anaylst Resume Examples & Samples

Transact SQL proficient in SQL Server 2008/2012; SQL Server 2008/2012 SSIS proficient (SQL Server Integration Services); SSAS (SQL Server Analysis services) proficient; proficient writing complex stored procedures
Familiarity with the Kimball Methodology of Data Warehousing
Strong design and problem solving skills
Proficiency in abstract logic and complex design challenges
Experience with table driven solutions and parameterized processes
Collaborative work practices

185

Credit Policy Implementation Manager Resume Examples & Samples

Manage multi-platform projects with responsibility for the development and implementation of business logic and risk rules, with strong emphasis on testing and validation of policy rules within varying decision engines
Responsible for the coordination of new change request reconciliation between legacy systems being sunset and the new systems being implemented for risk rules
Responsible for the implementation of business logic and risk rules, data quality monitoring and exception reporting in production controlled environments
Partner with internal IT and external suppliers to understand the source of the data and improve the processes of defining, extracting, utilizing, and governing data for risk and credit rules
4+ years of related work experience
Bachelors Degree required and Masters Degree preferred in Computer Science, Engineering, Statistics, Mathemetics, Finance or similar discipline
Strong understanding of risk management and business strategies /actions and risk credit policy
Experience with batch and automated software testing methologies
Experience with FICO Decision Management Suite
Proficient in SQL, SAS, and/or C programming in a UNIX environment
Experience with econometric business and statistical business decision rules and/or origination application risk credit policy
Strong presentation, written and oral communication skills

186

Implementation Program Specialist Resume Examples & Samples

Manage implementation and roll-out of Connect courses for Online and F2F courses: Responsibilities include, but are not limited to, Copying/Sharing Connect sections to appropriate instructor accounts, creation of instructor accounts, tracking of section URLs for codeless offer setup and working with the School to maintain accurate records of what instructors should have codeless courses
Instructor-level Implementation: Develop and maintain School specific on-boarding materials. Work with the School to integrate Connect/Integration training into general on-boarding process for adjunct instructors. Facilitate trainings and/or coordinate trainings with internal IC team
Manage customer expectations surrounding existing and potential future support solutions
Rapidly develop a distribution list of necessary participants when support is needed
Maintain constant communication with key Institution stakeholders during triage time period
Stay current on integrations to ensure proper routing of support, training and implementation needs
Three plus years experience in education technology and/or software implementation or Higher Education

187

Change & Implementation Manager Resume Examples & Samples

RTP is one of the premier programs in the Bank and a key success story for the Group. Despite the ongoing challenging global and regional economic circumstances, the business continues to present a resilient performance. Going forward, RBWM is keen to deliver on its strategy to attract the right customers who benefit from our international connectivity and strengthen our reputation as the leading Global bank. A key priority will be driving balance sheet and revenue growth while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values
To achieve this,RBWM must transform its way of doing business, with strong emphasis on digitization of products and processes, enhanced distribution channels, strengthened sales & marketing capability and robust strategy development and implementation
Canadian RTP Change and Implementation Team reports to the Canadian RBWM Head of RTP and acts as a strategy interface with Group Strategy and engages with a number of senior stakeholders in Canada RBWM
The team leads implementation across Canadian RBWM sites by being a change agent and working with wider internal RBWM and non-RBWM stakeholders and external parties and assists in formulating local strategies for growth and implementation
The team is likely to be established as a Knowledge Centre that provides business consultancy in replicating success via a number of measures including sharing of best practices within the region and ensuring their timely implementation
This role covers Canada and is expected to support planning / implementation of key strategic initiatives and is expected to undertake a wide variety of operational tasks ranging from long term strategic reviews to short term operational and support requests, that requires regular interaction with and accountability to senior stakeholders in Canada RBWM and regular reporting /presentations to senior management
The role holder will have access to confidential information and is expected to demonstrate high degree of reliability, trust and integrity

188

IT Implementation & Change Coordinator Resume Examples & Samples

Deployment of hardware and software Changes in the environment
Manage and coordinate all application
Implementations
Responsible for application architectures and associated enterprise standards
Definition of requirements and coordination of all activities related to the COB (Continuity of Business) tests
Ensuring that quality standards are being
Met and work with developers to ensure that all technology initiatives are
Implemented within the existing and planned framework
Work with Business Analysts, Apps Support Analysts and Developers on
Various types of tasks and projects
Has ownership of a product or product
Component(s) within the environment
Participates in product evaluations with vendors
And recommends product customization and system integrations
Provides 3rd line support to identify root cause of recurring incidents (problems) and react to systems, application outages and networking issues
Participation in various projects with the project manager or Sr. Engineer
Interacts with development teams to identify engineering requirements
Assists in defining application and system
Requirements and processes. Creates installation documentation and training
Materials and deliver technical training to the support organization
Leads group in adherence to all controls, audits and compliance initiatives
Strong understanding of concepts and principles in software development and application support
BS/BA degree or equivalent combination of education/experience
5 years of experience with change release, incident and
Problem processes (ITIL)

189

Head of Sourcing Business Implementation Resume Examples & Samples

Create a productive work environment for individuals
Create a productive work environment for own organization
Create a productive work environment for Sourcing as a function
Drive Performance Management (Process)
Drive Competence Management
Conduct Resource Management
Manage unit finance
Ensure execution of work
Drive Sourcing Targets and Strategy

190

Audi Manager, Audi Experience Implementation Resume Examples & Samples

Develop “implement and sustain” strategy for all Audi Experience initiatives in partnership with cross-functional stakeholders
10+ years of professional experience with comprehensive understanding of automotive retail sales and service environment, online and in store
Experience in managing teams / leading agencies
MBA or Master’s desirable
Automotive OEM field sales management experience
Automotive dealership sales or management experience
Automotive after sales experience
Experience working in or directly with an agency and/or creative and/or technical consultancy is advantageous

191

Icg-regional Implementation COE Head Singapore Resume Examples & Samples

Reports to the Regional Implementation Head with direct responsibility of a team of regional implementation managers
Develop strategic goals and objectives for the function as a whole, as well as the specific goals and objectives of individual team members
Develop and lead highly effective teams, with responsibilities for hiring and training new team members and coaching and motivating all staff to reach goals and perform to potential
Responsible for key business goals around revenue realization, voice of client scores and voice of employee scores
Serve as escalation point for internal and external clients on the deals being managed by the regional implementation team
Acts as regional lead for Cash & Trade implementation and Emerging Market Champion (EMC) clients
Drive global and regional initiatives to improve client on-boarding experience
Ensure pristine risk & control environment
Manage expenses within plan and constantly look for efficiency opportunities
Drive the team and function and team to be voice of client in the organization
Bachelors degree or equivalent experience (MBA a plus)
10+ years of management experience preferred
Project management experience, with a clear understanding of effective project management processes (PMP or equivalent certification a plus)

192

AM, Global Portfolio Implementation Resume Examples & Samples

Perform daily functions to facilitate processing and maintenance of existing account base
Process account maintenance activity from start to finish, including
Security activity (i.e. corporate actions, dividends)
Cash flow activity (i.e. withdrawals, contributions, tax harvesting, restriction requests.)
Exception reporting and monitoring
Identify, analyze and eliminate discrepancies between JPMorgan account data and Sponsor data utilizing bookkeeping reports and other various resources
Perform reconciliation tasks between internal and custodian platforms to ensure accounts are in good order
Daily monitoring and evaluation of potential risks and discrepancies in client accounts
Work closely and provide operational support for trading and other GPI areas
Relationship management with Sponsor operations, Trading desks and internal PM’s
Participate in the planning and developing of new business processes
Interact with various business partners (Compliance, Technology, Operations and Sales) to help build business scale and efficiency
Make recommendations for quality control measures to ensure operational processes mitigate risk and eliminate processing errors
Document and update procedures continuously for efficiency and proper protocol
Detail oriented
Ability to multi task and work in a fast paced growing environment
Strong interpersonal and teamwork skills
Strong interest and working knowledge of financial markets
Proficient in Excel (vlookup, macros)
0-3 years Operations or Trade support experience
Securities APL and or Separate Account Wrap systems experience preferred
Experience with Unified Managed Accounts and Multi Discipline products preferred

193

Global Build Implementation Resume Examples & Samples

Providing problem and incident management along with chronic issue remediation plans and execution
Ensuring all servers transferred to Operations Support adhere to all standards for production servers
Providing day-to-day remediation of risk and compliance issues in the environment
Supporting key technology initiatives including virtualization, data center, disaster recovery, and capacity planning
Performing duties following all JPMC standards regarding engagement, change management, and escalations
Escalating issues to vendors and providing root cause analysis and incident reports
Work closely with ECCS engineering and architecture to aid in solution designs
Ensure change management policies and procedures are followed
Providing timely resolution to break/fix issues

194

Global Build Implementation Resume Examples & Samples

Strong interpersonal, verbal and written communication skills
Detail oriented with excellent troubleshooting skills
Administration experience for Microsoft Windows2003/2008/2012, Windows clustering and storage networks
Experience with performance tuning Windows2003/2008/2012 servers for SQL, IIS and/or other database or web applications
Experience with systems monitoring with products like HP SIM, VMware Virtual Center, Foglight, Netfinity, Tivoli, HP OpenView, etc
Experience working with Windows servers in a DMZ environment
Experience working within systems life cycle processes
Participates on project teams, ensuring the completion of projects within defined time-lines, budget controls and quality standards
1st hand server-class Hardware build experience. (HP preferred)
Experience with thin-client technologies. Design, implementation and administration of Citrix Metaframe/ Microsoft Terminal Server/ VMware VDI delivered applications would be a plus
Ability to solve systems-related problems in a large data infrastructure environment

195

Implementation Portfolio Analyst Resume Examples & Samples

Provide liquidity analysis, exposure analysis and implementation recommendations to Implementation Portfolio Managers and Equity Portfolio Managers. Responsible for daily trade blotter management for pooled vehicles and cash flows for select discretionary Fund of Fund portfolios and separately managed accounts
Assist in the implementation of directed trading for Equity portfolios with real-time coordination / facilitation with internal and/or external parties (portfolio analysts, portfolio managers, traders, investment managers, external fund administrations, custodians and brokers). Prompt resolution of issues
Validate account data, work with internal and external parties to investigate and rectify questionable data. Portfolio-level validations are a critical component of the portfolio management process. This requires analysis of global securities, derivatives, and/or currency markets and its related impact on fund and client portfolios. Escalate complex issues to analysts and/or appropriate management level
Act as primary settlements person for internally managed short term investment and Equity ETF portfolios
Understanding of global securities markets
Ability to communicate using programming languages
Understanding of equity, fixed income, and/or foreign exchange investment process. Exposure to trading, operational and/or funds environment
Ability to work under pressure, and to work on different projects simultaneously under tight deadlines
Must possess excellent communication skills at all levels
Ability to work across cross-functional team groups at all levels of the organization
Clear understanding of the investment process and exposure management
Leadership: Models self-leadership and strong interpersonal, networking, and communication skills
University undergraduate degree – required

196

Head of Business Implementation, Change Resume Examples & Samples

Having Senior contact within MRM, Finance, Front Office, Information Technology and Audit in respect to Change programmes
Agreeing detailed process definition
Ensuring stakeholder agreement and roles and responsibilities for all new processes
Ensuring the implementation and handover of new processes to Business as Usual teams
Ensuring all processes are fully documented and entered into the Bank’s central process repository
Engaging in Bank wide strategic projects
Engaging with Front Office, Finance and Risk product leads to facilitate migration from historical risk systems to strategic platforms
Securing agreement with Stakeholders and Architecture on Bank wide strategic fixes and processes, e.g. for historical upstream data flow issues

197

Email Marketing Implementation Resume Examples & Samples

Partner with internal teams (Strategy Program Managers, Marketing Information Management, etc.) to ensure email deployments are flawlessly designed and executed, and are deployed schedule
Plan and execute ECM Email Marketing Campaigns including setting up multiple programs within a deployment, recommending and refining targeting segmentation, implementing testing strategies, developing schedules, recommending optimization rules, and auditing waterfalls produced by the Marketing Information Management team
Review email creative submissions and confirm conformity to branding guidelines and email best practices
Recommend / socialize use of new innovative capabilities available to PMs; identify potential new applications for these solutions; keep abreast of new industry developments for exploration
Adhere to all process and documentation requirements for audit purposes
Ensure quality deliverables are on time
5+ years of business experience, at least 2 years at an ESP managing complex campaigns
Campaign Management experience
Ability to understand data and make decisions / recommendations including test design recommendations and waterfall audits
Excellent interpersonal and relationship building; requires collaboration and teamwork across organizational boundaries
Strong campaign management skills; ability to handle multiple program execution simultaneously and independently
An ability to discern creative best practices and an eye for visual media in general. Experience managing agencies or freelancers in the development of creative; experience with email creative a plus

198

Web Product Implementation Resume Examples & Samples

Liaise with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
Perform and verify the implementation of web based products with customers
Play a key role on a global, dynamic and innovative team
Experience in creation / maintenance of websites with associated knowledge (HTML, CSS)

199

CIB Treasury Services Business Analytics Service & Implementation Resume Examples & Samples

Coordination of monthly dashboard reporting (monthly business reviews; opening inventory; sub-regional metrics)
Trending and projection analysis to support Regional Leads on performance benchmarking, operating model & revenue analytics, capacity planning and business decisioning
Measure client experience, satisfaction levels and impacts through client feedback, surveys and service reviews
Lead process improvement and efficiency recommendations based on KPI trending; client experience feedback; internal processes/practices
Risk and Control coordination for Regional Leads through tracking and reporting of client complaints, escalations, data breaches and providing deep dive reviews and recommendations on preventative measures
Provide centralized support to Regional Service & Implementation Managers for sub-regional metrics generation, dashboard reporting, trending analysis and quality control
Enhance existing reporting for improved relevancy for business partner audience and strategic decisions
Provide support to CSAMs for complex Service Quality Review analytics for APAC Top 25 clients
Single point of contact with Manila and global metrics teams in qualitative control and metrics analysis (including ad-hoc requests) on behalf of Service and Implementation functions and global alignment
Coordinate monthly service scorecards, business review dashboard and opening inventory reporting to Global and Regional Leads, in-country Service Managers and Senior Country Officers
Review monthly KPI trending and provide recommendations on best practices, gaps and improvement opportunities
Provide coordination support and quality control on monthly client impact collation for APAC Top 25 clients
Identify client satisfaction gaps through client service reviews, client onboarding surveys and differentiation opportunities and work with Regional Service and Implementation Leads to develop an appropriate execution strategy
Identify efficiencies in service tool usage, best practices and recommendations
Partner with Regional Risk Manager, Service and Implementation Leads in monthly reporting on client complaints, escalations and control breaches and performing deep dive analysis on preventative measures
3+ years professional experience in business and/or financial management. Operations, Service, Product or Project Management background preferred
Demonstrates an analytical approach to work and is skilled to advanced level in Microsoft Excel, Viseo and PowerPoint graphics and reporting analytics
Masters in financial engineering an advantage
Proven ability to develop execution strategies aligned to business objectives from analytics trending analysis
Demonstrates great attention to detail, accuracy and quality of execution
Self starter, takes initiative and proactively seeks opportunities to improve processes
Effective at working independently or as part of a broader team
Strong project management skills and management of key milestones, timelines, end-to-end project execution. Intermediate to advanced experience of Microsoft Project advantageous Strong interpersonal and communication skills in engaging business partners and key stakeholders
Excellent time management and proven ability to manage multiple tasks against tight deadlines
Excellent communication skills (written/verbal) at operational and senior management level
Business applications/workflows knowledge an advantage
Cash Management knowledge preferred

200

Service Implementation Manager Resume Examples & Samples

Develops service implementation processes, identifying staff, tools and specialized support requirements as necessary to ensure that operational and support processes are working as expected to support the Company
Identifies KPIs, OLAs and SLAs associated with managed services and products
Engages with cross-functional teams to prioritize and integrate product development and maturation, ensuring that the right talent is engaged and utilized at the appropriate level in order to achieve successful service delivery outcomes
Leads and facilitates implementation of new IT product delivery framework components/processes
Accountable for the quality of service metric reporting by matrix-managed resources, and sharing metrics with other IT and business managers to improve these metrics in support of reliable and effective products
Integrates reports, key performance indicators (KPIs), metrics packages and related information for IT leadership and Product management
Assists the in defining a continuous improvement approach to product and service delivery
Manages the continuous improvement cycle of IT products and services
Bachelor’s degree and 10 years of management experience in IT leading teams and managing Employee performance, or in lieu of a degree 14 years of relevant experience
Minimum of 10 years of experience working in IT operations/infrastructure and/or customer or application support
Experience developing and publishing services along with the implementation of the associated SLAs
Demonstrated strong service management experience/knowledge in implementing and managing key ITIL framework areas
Demonstrated ability to effectively manage multiple, concurrent initiatives and drive projects to completion
Excellent communication skills and the ability to effectively interact with other teams across the organization
Ability to work effectively and achieve results across functional areas in a work environment with a high rate of change
Experience collaborating with customers to align strategic IT service portfolio with business needs
Self-starter with initiative to proactively identify and act upon opportunities without direction
Demonstrated ability to lead, motivate, supervise and develop employees
Willingness to travel including overnight when the role demands
Ability to work with little/no supervision and/or guidance
Ability to influence personnel that are not within their direct organization matrix
Project Management certification (PMP)

201

Head of Implementation Management Transaction Accounting Resume Examples & Samples

Acting as a member of the extended leadership team of the division
Providing full front to back coordination for the different deliveries, across all platforms and the full lifecycle as well as transition into the appropriate Run The Bank functions
Challenging the finance status quo, maximising the use of technology in creating Product Control efficiencies and thus helping the bank meet its’ cost targets
Creating proper business cases across the demand ensuring that costs and benefits are fully articulated and identified
Acting as a leadership role model and actively engaging with members of the wider Team, at all levels
Taking direct responsibility for a team of Program Managers with finance and technical expertise across multiple locations
Working closely with the Finance change organisation, the Finance product control function and the Technology teams in defining the delivery strategy, defining the new business processes and all aspects in implementing the new sub ledger across all Divisions and functions
Inspiring a sense of purpose and direction by personally contributing to, shaping and championing the organisation’s vision, goals and strategy, whilst understanding the current regulatory and compliance landscape
Building and maintaining key relationships inside and outside Deutsche Bank and influencing activities to achieve transformational outcomes in the interests of the wider Bank
Developing advice to key business Stakeholders on potential outcomes and developing a long term perspective on organisational success
Initiating and driving the Deutsche Bank change initiatives, to deliver continuous performance improvements by anticipating industry changes and developing a perspective of business trends
Fostering a risk appetite within the business, which is aligned to the Deutsche Bank risk management framework
Owning the planning and management of the business demand and oversees execution of the implementation, ensuring that all objectives are met and that business benefits are realised
Building organisational capability and responsiveness and placing emphasis upon creating an environment which facilitates the sharing and effective utilisation of professional knowledge and skills
Fostering a culture of achievement by ensuring ideas and intended actions become reality and that planned projects result in expected outputs
Bringing diverse teams together to collaborate on topics, in order to achieve optimal ideas and recommendations
Driving corporate social responsibility initiatives, promoting a culture of sustainability in the workplace
Adhering to and promoting the company values and ethical framework, ensuring that the team operates to the same code of conduct
Leading an environment where people management and development is a top priority, empowering, managing, coaching and mentoring Direct Reports and others in the organisation and holding the Teams accountable for strong people management practices
Driving the achievement of high performance overseeing effective career management, providing equitable opportunities, driving succession planning and talent management processes to ensure continuous development of people capability and delivery of results
Acting as a role model for your team, communicating SMART business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance reviews, encouraging career development and mobility, nurturing talent and fostering diversity
Proactively managing tough people decisions, to ensure people performance is aligned with organisation imperatives and needs, addressing individual performance issues, where necessary, to drive for high performance

202

Dutch Online Product Implementation Resume Examples & Samples

Perform and verify the implementation of web based products with customers
Give guidance, support, and train customers on how to use the products
Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
Play a key role on a global, dynamic and innovative team
Experience in creation / maintenance of websites with associated knowledge (HTML, CSS)
Experience in Wordpress/ shoppify/ Mageneto/ Druple or similar platforms (at least 1 platform)
Strong communication, customer service, relationship management and support skills
Native level language skills in one or more of the specified languages; Dutch, German

203

German Online Product Implementation Resume Examples & Samples

Speak with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
Perform and verify the implementation of online products with customers
Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
Troubleshooting skills on online marketing products
Native level language skills in German

204

Corporate Card Implementation Team Lead Resume Examples & Samples

Undergraduate Degree or higher
5+ years of people leadership experience desired
Knowledge of Corporate Credit Cards, Treasury & Payment Solutions products and services and/or onboarding processes and requirements
Working to expert knowledge of PC and office automation applications as applicable to perform the job effectively and efficiently
Strong working knowledge of PowerPoint, Excel and MS Project
Multi-tasking, ability to handle/cope with on the job demands
Ability to collaborate with internal/external business partners to analyze special client needs
Ability to delegate strategically and effectively
Task management and time management skills as applied to own work (eg. ability to plan work, organize, set priorities, monitor work performance, initiate corrective action, and make effective use of time of subordinates)
Strong customer service skills and relationship building abilities required to effectively handle client escalations and represent the bank on client calls
Strong people management skills (eg. ability to provide work direction and expectations, performance feedback and recognition, personal & career development etc., as it applies to subordinates). The ability to maintain confidentiality
Strong communication skills required to provide timely and consistent messages
Coaching and mentoring skills as applied to subordinates
Teamwork and conflict resolution skills (eg. ability to participate effectively in work teams, utilize diverse skills of team members, reach consensus on team decisions, recognize contributions of team members, and resolve issues between people and groups, etc.)
Leadership skills in establishing a working climate which stresses the creation and maintenance of a competent, committed and cost effective staff (eg. act as a role model in terms of work habits, customer service and proactive training/learning)
Change management skills (eg. proactive vs. reactive approach, anticipation of changes, planning of change to minimize adverse consequences, advance communications to subordinates, etc.)
Emotional intelligence and interpersonal skills ( eg. effective listening, diplomacy, objectivity, tact, respect for differing viewpoints, fostering of two way communication, etc.) and the ability to apply them in dealings with subordinates, co-workers

205

Global Portfolio Implementation Resume Examples & Samples

Implementation of portfolio construction recommendations based on Strategy team's calls and investment vehicle selection
Maintain knowledge of the investment solutions utilized throughout Global Investment Management and Managed Solutions including mutual funds, exchange traded funds, structured notes, hedge funds, and separately managed accounts
Maintain knowledge of unique requirements and sensitivities of each product and account type
Review and trade portfolios, manage orders and execute trades across managed account business including the following
Bachelor's degree
3+ years’ work experience in financial services industry with Private Wealth Management experience preferred
Demonstrated understanding of investments
Problem-Solving Skills: research, gather, arrange, compile, summarize and evaluate data in recommending solutions
Strong analytical/writing skills, ability to quickly analyze information and creatively reach solutions
Proven ability as a self-starter, detail-oriented, well organized, strong decision-making skills and able to multi-task effectively
Strong interpersonal skills
Team-oriented
Excellent written and verbal communication skills
Strong time management
Detail oriented; committed to quality and continuous improvement
Ability to operate in grey spaces and adapt to work flow variation and change
Forward-looking and creative thinker, with a general problem-solving mindset
Excellent software skills: MS Office Suite (PowerPoint, Word, Excel, Access), SharePoint
Ability to function productively in a fast paced changing environment
Ability to conceptualize and quickly understand new processes

206

Specialist Regional Implementation Resume Examples & Samples

Integrate and co-ordinate projects, initiatives and products being implemented
Conduct a full impact analysis prior to the implementing of a project, initiative or product
Facilitate an Identify critical success factors in line with project management principles; complete a roll-out schedule and a cost analysis
Identify interdependencies on the different projects, initiatives or products by forecasting resource requirements and allocate resources accordingly
Identify critical success factors in line with project management principles
Drive the implementation of projects, initiatives and products which will directly impact the business
Ensure preparation for learning intervention is done in time
Conduct effective presentations and / or facilitate implementation workshops to the specified target audience
Conduct post implementation review prior to closure and hand over of project to business
Identify, resolve or escalate issues with regards to project, products and/or initiatives implemented
Engage with relevant stakeholders with the purpose of maintaining our business unit as the preferred business partner
Continuously communicate with the stakeholders on projects / products being implemented
Consolidate feedback from delegates once workshop is completed, analyse, comments and submit to Implementation manager timeously
Compile and provide progress reports to the National Consultant

207

MY Ctsm Kl-regional Implementation Team Head Resume Examples & Samples

Passionate about remarkable client experience
Understand evolving client needs and adapt accordingly
Fully understand and implement Citi’s values: Responsibility to our clients, to each other and to our franchise
Education: Bachelor's degree or equivalent experience (MBA a plus)
15+ years’ experience in transaction banking business

208

Manager, Product Solutions & Implementation Resume Examples & Samples

Competitive products that meet client needs
Sales support including product / process training and communications
Market updates, and tools to facilitate client conversations
Work with the Product Management team, distribution organization, Practice Management and other Wealth Management stakeholders to develop the field implementation strategy for TD Wealth Management Products
Support and execute field implementation strategies with a focus on driving new product uptake, ongoing productivity and ease of interaction with our Products
Proactively recommend strategies to optimize the advisor experience with our Products, through a deep understanding of product and business goals and key drivers of advisor experience
Support the implementation of new products and services through effective communication and change management
Develop content required to implement and support our Products in the field, and then deliver it effectively including leveraging the Intranet, conference calls, webinars, branch visits and conferences
Collect feedback through various interactions with advisors, and work with the Advisor Experience & Optimization team, Product Managers and pan-wealth stakeholders to address immediate / ad-hoc issues and longer-term opportunities for improvement
Work closely with Businesses, Advisors and Partners to ensure key messages are being delivered
Help in setting measurable and challenging goals that meet the business needs, and delivering on those goals. Develop the high-level case for change, including client, advisor and financial impact assessments
Act as an advocate for Wealth Products in the field and by participating in various pan-wealth initiatives
Keep abreast of industry knowledge and implementation trends and apply best practices
Interact with investment professionals (pan-Wealth), apply core knowledge of fee-based strategies
Communicate key insights, improvement ideas and requirements to an executive level audience in a clear, compelling and concise manner, to gain support/approval for recommended initiatives
Fulfill other duties and special projects as assigned
7-10 years Wealth Management industry experience, with experience in a sales/implementation role
Flexibility to travel is required
A focus for delivery of results and a desire to work closely with Advisors
Powerful communicator who engages colleagues, business partners, external stakeholders, and employees
Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence
Sound knowledge of financial markets and investment/sales strategies; industry accreditation is beneficial (CFA, CFP, FCSI, CSC)
History of making an impact, developing and executing on strategies and delivering superior results in both the short and long-term
Ability to work on multiple priorities within a time-sensitive work
Ability to work both as part of a team and independently to complete tasks, and manage direct resources
Proficiency in both French and English, written and spoken is an asset
Strong working knowledge of Microsoft Office products (Excel, PowerPoint, Word)
The successful candidate must be both a creative and strategic thinker as well as detail-oriented

209

Gpc-custody Implementation Services Resume Examples & Samples

Experience gained within a financial services environment, preferably within a Global Custody business
Account opening and documentation experience is desirable
Ability to act on own initiative
Proven ability to meet deadlines
Time management and prioritization
Excellent interpersonal communication skills (written/oral)
Highly motivated, displaying initiative and flexibility
Strong analytical skills and attention to detail
Project management type skills (able to track tasks over an extended timeframe)
Willingness to acquire/expand knowledge of the Citi Transaction Services business and local market requirements
Prepared to own tasks and take responsibility in order to see them through to completion
Graduate/graduate caliber is preferable
Educated to "A" level standard (or similar)
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

210

Dot-peoplesoft Financials Implementation PM Resume Examples & Samples

At least 8 years' ERP Project/Program Management experience including within the public sector
At least 5 years' experience with large-scale PeopleSoft Financials design and implementation including procurement functionality
At least 4 years' experience with full lifecycle ERP implementation projects from requirements definition through implementation
At least 3 years' experience hands-on expertise with Microsoft Office products including Project and Visio
Manage the planning, analysis, design, construction, testing, and implementation effort for the Financials portion of the program
Review, approve and ensure all changes to program scope are documented and follow approved change control processes
Prepare detailed status reports which accurately report progress and highlight issue and risk items for review and escalation
Coordinate work with all team members and related teams in accordance with program timelines, milestones, phases, work requests target dates, and approved executable work packages
Anticipate risks and issues and proactively address them
Develop and facilitate achievement of program service commitments and performance metrics
Conduct evaluation reviews with stakeholders for approval upon program work completion
Effectively work and communicate with all parties participating on the program
Lead and conduct meetings in accordance with high professional standards and effectiveness
Protect the State's best interests in all work managed and performed
Hands-on experience with all processes within the program lifecycle
Experience with management of large programs
Experience identifying and resolving issues related to large programs
Experience with process improvement and procedures
Must have ability to work in a large team environment
Complete tasks identified in the program plan
Modify program plan tasks when necessary
Prepare status reports accurately depicting work progress
Plan, organize, prioritize, and manage work tasks within and across multiple application teams
Identify and mitigate program risks

211

Lead Engineer, Feature Implementation Plan Resume Examples & Samples

Early analysis of vehicle content and architecture to identify electrical feature/software changes
Continuous monitoring, on a feature/program basis, of key quality metrics such as: Architecture and Base technologies definition; Functional Specifications; Functional Implementation (including Delivery, Defects, Changes, Validation, and Verification)
Assessing the above status using standardized tools and formats and tailoring reports for different stakeholders including testing teams, program management, and senior management
Contribute to the definition, documentation and improvement of the Global FIP process and tools
The engineer needs to track the software development projects for multiple modules that integrate the different features on a program. These modules are supplied by several companies with diverse development cycles. The task is complex and needs discipline and attention to detail in order to produce accurate reports
Effective communication: Clear, concise, and emphatic spoken/written communication skills are critical for this position since the engineer has to obtain status from different sources and also report status at all levels in the organization including senior leadership
Project management skills, well organized and able to manage multiple tasks
Interpersonal skills (Networking, Negotiation and Tolerance): Required to work with cross functional, multiregional teams that can have different priorities
Ability to manage urgent situations and follow priorities
Tolerance to ambiguity and office/knowledge work: The FIP work is mainly based on communication and analysis (no lab work). Software processes are continuously changing so the engineer will sometimes need to make assessments and take decisions with limited information
Experience leading multidisciplinary teams
Experience managing complex, collaborative feature/software development and/or electronic systems integration projects
Familiarity with automotive electrical systems and the Ford product development process

212

Gpc-custody Implementation Services Resume Examples & Samples

Experience gained within a financial services environment, preferably within a Global Custody business Account opening and documentation experience desirable
Ability to act on own initiative - Proven ability to meet deadlines Time management and prioritisation
Strong analytical skills and attention to detail Project management type skills (able to track tasks over an extended timeframe)
Willingness to acquire/expand knowledge of the Citi Transaction Services business and local market requirements Prepared to own tasks and take responsibility in order to see them through to completion
Graduate/graduate calibre preferable Educated to "A" level standard (or similar)
Competencies Excellent interpersonal communication skills Highly motivated, displaying initiative and flexibility Strong analytical skills and attention to detail Manage successful relationships with other units

213

Assistant Manager Marketing Planning & Implementation Resume Examples & Samples

Broad and deep theoretical understanding of functional area
Communication with Others
Analysis and Problem Solving
Language skills: English, Another European language advantageous
IT skills: Outlook: Advanced
Word: Advanced
Excel: Advanced
Minimum 2 years experience in job or job function
Ideally first job experiences in the marketing area
High understanding of various tools, procedures, etc

214

IPB Implementation Project Analyst Resume Examples & Samples

The Project Analyst will represent IPB US in Global platform transformation meetings and calls summarizing and documenting the main points so that the business is aware of next steps related to gaps, testing and training
This person will support all IPB US Projects to ensure alignment to CBNA project while maintain the needs of IPB US activities acting as the liaison between IPB US and the project teams communicating IPB US identified requirement ensuring all requirements are well documented, accepted and approved by the Rainbow team
Responsibilities include implementations of the different Business initiatives as well as support with implementation for future system modules, updates to current modules, upgrades or sunsetting of current systems or updates which will interact with the Global Rainbow platform. Strong knowledge of Eclipse, RSM and CBNA systems will be key for this position
Analyze functional requirements, identify and document gaps within the current system while requesting system enhancements. Any of the following systems could be updated the analyst position will need to be knowledgeable on all of the following which include but are not limited to CIFS Quality Control Process, Fulfilment, Client Activation, Return Mail, OD (COB) Processes, AML Monitoring(Linkage), One Source, New Account Certification (FATCA), Reconciliation Processes as well as future reporting capabilities for all processes
Analyze data in support of product management decisions and assumptions to include business requirement documents, functional requirements,
Prepare presentations for the business and management
Monitoring and controlling project financials if needed
Participate of the product program review process
Coordinate internal and external communication for changes related to the applications under scope
Prepare future trainings pertaining to the new changes or releases for the system users and to document processes
Support drafting producers due to system changes and to design new flows
Coordinate enhancements to current documentation based on system changes
Ensuring the system enhancement covers compliance ensuring rigid dual controls and record keeping when needed
Manage future system and data migrations ensuring continuity of the processes, reliability and performance
2+ years related work experience with off-shore investment/banking strategy during which she/he applied a structured approach (methodology) to project management, planning, estimating, monitoring and reporting
2 years of banking experience required
Finance experience required
Knowledge of Information Technology (IT) a plus
Knowledge of System Engineering a plus
Credit experience preferable
Brokerage experience required
Fully bilingual in English and Spanish. Portuguese is desirable
Demonstrate ability to successfully manage complex strategic projects through the project lifecycle, from conception through rollout and ongoing support
Self-starter with creative problem-solving skills
Knowledge of AML required
System implementation and project management experience
Highly analytical and detailed oriented
Flexibility/Orientation to change
Strong background with Excel and Power Point
Knowledge of DMS, CWS, CitiSmart, OneSource, NetX360 and OLOD

215

Cash Services Portfolio Modelling & Implementation Team Resume Examples & Samples

Participate as the Cash and Asset Recon stakeholder on prefunding calls
Management of a small team of 3 professionals
Serve as point of escalation for implementation-related inquiries
Confirm SWIFT/FTP and website connectivity
Sign off on daily control checks
Monitor and allocate team workflow via the Dashboard and team mailbox
Identify opportunities for process improvement
Create action plans to ensure issues are identified are remediated
Ensure team is adequately cross-trained
Reinforce a globally consistent process in partnership with EMEA lead; ensure documentation is in place for BCP/audit purposes
Experience with managing relationships and delivering to within deadlines to stakeholders

216

Implementation Clinician Resume Examples & Samples

Five or more years in medical practice; contemporary clinician who understands major trends in healthcare, quality, and understanding of clinical workflow
Has strong business mindset and 3 or more years of industry experience outside of clinical setting
Strategic and innovative thinker with 2 or more years of experience in business consultative role around use of technology and workflow redesign in healthcare setting
Implementation of health care information technology or led organizational or clinical initiatives
Lead clinical adoption and change management
Strong leadership, team building and people skills
Leader, visionary, consensus builder, innovative, effective, ethical
Excellent verbal, written, and presentation skills
MD or DO required
Board certified in medical specialty
At least 5 years experience in medical practice
At least 2 years experience in implementation of health care technology solution
At least 2 years experience in consultative role around use of technology and workflow redesign in healthcare setting

217

Digital Program Implementation Manager Resume Examples & Samples

Work across Information Technology, other support and business units to ensure key stakeholders are engaged in relevant activities related to the channel
Minimum of eight years proven and progressive channel or project management experience or equivalent
Bachelor’s degree in business, finance, related field or equivalent experience
Strong problem solving, lateral thinking, communications, project management, planning, organizational and interpersonal skills
Extensive and current knowledge of Digital Banking Industry in the US
Strong knowledge of HSBC banking businesses and/or processes helpful
Ability to work in a team environment with a strong customer focus
EEO/AA/Minorities/Women/Disability/Veterans

218

Survey Programming / Implementation Executive Resume Examples & Samples

Manage workflow across their projects
Program surveys and conduct test link quality controls (standard surveys, site intercepts, varying levels of complexity)
Manage full field completion, including mid-way field status check, ability to meet quotas on schedule and data cleaning and quality controls
Create banner/analytic plans that inform data tabulations
Create data tabulations (simple and advanced)
Prepare effective PowerPoint slides or reports that showcase the data results
1-3 years of work experience with 1 year survey programming and implementation experience
Experience with using survey programming tools: Qualtrics, Confirmit
Experience with analytic tools to run data tabulations or advanced analyses a plus: IBM SPPS, Wincross, Sawtooth software applications (conjoint, max diff)
Strong ability to multi-task and move between distinct projects

219

Implementation Project Mgr Resume Examples & Samples

Demonstrate a professional, cross-organizational, team-oriented attitude
Model excellent leadership and teambuilding skills within the region
Demonstrate excellent organizational skills to manage a variety of strategic initiatives
Convey deep understanding of current educational trends, including the Common Core instructional shifts
Adhere to company ethical aspirations and credo
Practice flexibility and implement innovative approaches to problem-solving in challenging situations
Demonstrate high-level communication skills that facilitate coherence across all partner organizations
Display respect for colleagues' talents
Build internal and external relationships that foster credibility and trust
Exhibit a willingness to develop a command of all product lines and upselling opportunities
Participate in special projects or ad hoc committees when requested

220

Specialist Retail Audit & Process Implementation Resume Examples & Samples

Support the implementation of adidas Group policies and Retail WE standards
Check and review all existing policies and standards and provide necessary updates on a regular basis
Prepare new guidelines for respective clusters/districts based on Market WE requests
Cooperate with and support the Retail Regional Directors and District Managers with regard to presentations and training on existing or new policies
Collect and review the outcomes from the adidas Retail Standards Management audits (aRSM) and provide the regular report to the Senior Manager Retail Operations
Coordinate the proper flow of information and address the issues from aRSM to responsible key stakeholders
Collaborate with CoE Retail Policy and Planning team
Coordinate the implementation of the adidas Group Health and Safety policies & guidelines in retail stores
Provide updates of the Global Store Operation Manual to stores accordingly
Cooperate with the Finance and Profit Protection team
Consolidate and review feedback and reports from Market WE
0-2 years’ retail operations experience

221

AM Global Portfolio Implementation Resume Examples & Samples

Lead the GPI Transformation Team focusing on capabilities supporting the GIM and Chase business lines
Improve
Senior VP or above
Project management experience
Ability to drive projects to completion, escalating issues or impediments when appropriate
Ability to work with various senior management to drive projects forward
Ability to multi-task and to work in a high-pressure environment with tight deadlines
Strong interpersonal, communication, organization, and leadership skills with the ability to exhibit sound judgment and express verbal and written information effectively
Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations
Experience in organizational change management including org design, procedure writing, capacity analysis, and implementation

222

ERP Implementation Manager Resume Examples & Samples

The ideal candidate is a PMP with experience as a consultant managing projects, through all stages of the project lifecycle with at least one successful ERP implementation
Experience working with IV&V or Internal audit is a plus
Ability to estimate, plan, and manage execution of project work, including identifying and managing project resources
Strong project manager, PMP preferred
Good organizational skills
Facilitation and consensus building
Bachelor’s Degree in related field from an accredited college or university

223

AWS Identity & Access Management Operations & Implementation Administrator Resume Examples & Samples

Have good attention to detail and improve existing documentation
Be process oriented and interested in continuous improvements
Vigilant toward maintenance and troubleshooting existing applications
Monitor and debug issues in day to day activities as well as during performance testing periods
Proactively investigate logs and systems to improve system upgrade
Communicate with other teams and maintain a comfortable and conducive work environment
Resolve IAM issues as needed / overcome hurdles
Keep abreast of HRS standards, technologies or methodologies
Incorporate solid monitoring tools and alerts to prevent production down time
Review existing documentation for accuracy and quality
Help application and development teams in coordinating tasks, releases, testing and closure of web admin activities
Perform additional assignments assigned by management
Bachelors degree in a technical major such as Computer Science, IT, MIS, SW Engineering, Networking. Master’s degree desired, but not mandatory
Strong understanding of multiple production, e.g. CA SPS, PS, LDAP, IDM. Additionally knowledge on apache, IIS and iPlanet web servers would be a plus
Have working knowledge of the CA SPS/PS and the basic functionality drivers for the same
Working knowledge of Windows, UNIX and Linux platforms
Experience with multiple java versions
Possess excellent communication skills (interpersonal, verbal and written)
Strong ability to multitask and work on various projects at the same time
Must be currently eligible to work in the USA for any employer
Must consent to and successfully pass all required pre-employment screenings

224

M HIS Data Implementation / ETL Engineer Resume Examples & Samples

Review requirements and data models, and translate into ETL design processes that effectively populate data warehouse and data mart tables
Participate in meetings with technical peers regarding the solution designs
Develop new ETL code using data model and source to target mapping document. Review and interpret data models
Bachelor’s degree or higher from an accredited university and/or minimum of five or more (5+) years of experience as an ETL Engineer in lieu of the education requirement
Minimum of five or more (5+) years of experience supporting large-scale RDBMS applications with ETL tools, complex SQL logic and query optimization
Minimum of five or more (5+) years of experience working with one (1) or more of the following ETL Tools: Informatica, SyncSort DMX, Data Stage, AB Initiio, or Talend
Minimum of five or more (5+) years of experience with data warehousing methodologies including dimensional modeling
Bachelor’s Degree in Information Management or Computer Science or related field or higher from an accredited institution
Minimum of seven or more (7+) years of experience working in the design, production, and support of data warehouses
Advanced knowledge of SQL Server 2008 or later is preferred
Informatica ETL and Healthcare Data experience strongly preferred
Experience with the Kimball methodology, slowly changing dimensions, and CDC (change data capture) strongly preferred

225

M HIS Data Implementation / ETL Engineer Resume Examples & Samples

Minimum of 5+ years of experience supporting large-scale RDBMS applications with ETL tools, complex SQL logic and query optimization
Minimum of 5+ years working with one (1) or more of the following ETL Tools: Informatica, SyncSort DMX, Data Stage, AB Initiio, or Talend
Minimum of 5+ years of experience with data warehousing methodologies including dimensional modeling
Bachelor’s Degree in Information Management or Computer Science or related field
7+ years of experience working in the design, production, and support of data warehouses

226

Product & Process Implementation Technologist Resume Examples & Samples

Implements new and improved products, processes, systems, methodologies, and packaging
Develops and implement continuous improvements through the application of Six Sigma, contributing to overall site CI goals through the completion of at least 2 Six Sigma projects per year
Designs, manages, communicate and document line trials
RADAR recipe management system key user-update recipes for accuracy and manage changes
Develops and delivers product, process and packaging technical training
Leads product quality improvement projects (e.g. consumer complaints: caramel too hard, stale taste, blooming, etc.)
Consults with site Q&FS on programs such as Internal Audits, CAPA’s, S-CAPA’s (Packaging owner)
Leverages standard run conditions to develop statistical process control settings and ranges. Add new sample plans to system and address significant issues reaching high level escalation
This role identifies, manages and delivers projects driving growth and efficiency at sites
Work with site CI engineer to identify CI opportunities and lead (R&D) relevant Six Sigma projects
Leads line trials to develop standard running conditions for new packs and processes to ensure optimal and sustainable implementation of new items
Updates recipes and BOM’s to reflect changes using the RADAR system
Workflow owner for Raws, BOM’s, and Packaging related components
Key technical expert in the operation of process and packaging areas in the plant, providing troubleshooting expertise and operator training as needed
Regular participation in plant FMOS meetings to ensure a strong link to factory performance
R&D technical lead for Handover 0, 1 and 2 for new products, packs, raw materials and processes (CVS)
Bachelor’s degree in engineering, food science or closely related scientific or technical discipline plus a relevant internship or1 year experience in closely related industry
In lieu of a degree, a combination of education and or 5+ years demonstrated success in relevant manufacturing / quality experience is required
Demonstrated success influencing/leading others
Understanding of Six Sigma processes & principles
Successful Completion of a drug and background screen
Advanced Degree in engineering or food science
Six Sigma Green Belt certification
Experience working on line trials and doing recipe conversions

227

Implementation Account Manager Resume Examples & Samples

BS/BA required or equivalent work experience
2 years minimum experience in Account or Project Management in a web agency or localization environment
Proven experience managing multi-faceted projects from inception to launch
Fluency in English a must along with excellent verbal communications skills
Must possess a sense of urgency and the ability to work under pressure
Demonstrate a high degree of attention to detail and ownership
Foreign language and localization experience a definite plus

228

Specialist Regional Implementation Resume Examples & Samples

Integrate and co-ordinate projects, initiatives and products being implemented by using the appropriate project management techniques and tools to plan, monitor, maintain and report on progress
Conduct a full impact analysis prior to the implementing of a project, initiative or product by reviewing the objectives and deliverables required of the project as well as the saturation levels from a stakeholder's perspective
Facilitate a Identify critical success factors in line with project management principles; complete a roll-out schedule and a cost analysis
Identify critical success factors in line with project management principles; complete a roll-out schedule and a cost analysis
Drive the implementation of projects, initiatives and products which will directly impact the business as defined in the Implementation Approach document
Ensure preparation for learning intervention is done in time (including checking and reporting of faulty PC’s and equipment where appropriate)
Provide on-site or virtual support to the relevant target audience as contracted in the Implementation Approach
Monitor project progress in relation to key milestones and deliverables as specified in the Implementation Approach
Identify, resolve or escalate issues with regards to project, products and/or initiatives implemented by making use of the Resolution Log
Provide feedback to business unit and business leadership on issues and trends identified where applicable
Ensure timeous ordering of relevant initiative material and follow up i.t.o. number of learners attending
Obtain nomination list as per roll out schedule, from line manager/s as per defined target audience
Ensure attendance register is captured on LMS on last day of intervention and registers are provided to Administrator in order to finalise admin packs
Ensure non-attendance and over attendance is reported by 10:00 on a daily basis
To provide feedback/input on updating/improving relevant initiative material on BE Resolution log to National Implementation Consultant for resolution
Compile and provide progress reports to the National Consultant as contracted in the implementation Approach
Compile and provide progress reports to Regional Manager as contracted
Compile and provide progress reports to Business as contracted with Regional Manager
B Degree related to Commerce/Project Management or equivalent NQF level 6
2 – 3 years Banking/Financial Services exposure
2 - 3 years exposure in a Retail Sales/Service environment
3 – 4 years Project Implementation experience

229

Implementation Project Specialist Resume Examples & Samples

Maintain Electronic Installation Folders for all assigned orders
Maintain installation schedule using "IMAP Scheduler" for assigned orders
Handle follow-up communications (phone, e-mail, etc) on Customer expectations to meet PSD and CCD dates through script format
Manage SNI 0-30, and 31-60 days. Any order over 60 days will auto escalate to SNI Team
The individual should demonstrate and possess a good understanding and working knowledge of Sales, Implementation Solutions, Service and Support business plans and operations. These areas should include, but are not limited to: product and service offerings and deliverables; basic understanding of general construction management/coordination requirements, project management experience, and general construction license and permit requirements
Requires a highly motivated individual with a combination of good business skills and technical knowledge
Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and practice good problem solving skills
Must be detail-oriented and organized with the ability to multi-task

230

Treasury Management Implementation Project Lead Resume Examples & Samples

Three to five years experience in Treasury Management or other related branch or operations experience and/or project management positions
Excellent verbal and written presentation and communication skills
Strong analytical and problem-solving skills
Intellectual curiosity with the ability to assess a situation, seek multiple perspectives, gather additional information if needed and formulate an action plan
Strong understanding of project management practices and goals
Possess sound judgment and decision-making skills
Comprehensive to Subject Matter Expert (SME) knowledge of all TM products and a basic understanding of how customers use them
Thorough understanding of TM Product Delivery processes with the ability to adapt processes to meet customer’s unique needs
Strong planning and organizational skills to develop and manage TM Product implementation schedules, review implementation plans, track issues and report on results
Ability to manage multiple tasks/projects and deadlines simultaneously, set priorities and adapt to changing conditions
Ability to lead a team, inspire trust and confidence as meeting facilitator and promote collaborative relationships with internal and external customers
Strong knowledge of compliance guidelines, policies, procedures, and regulatory requirements relating to customer documentation

231

Treasury Management Implementation Project Coordinator Resume Examples & Samples

Three to five years of experience as an Implementation Project Coordinator
Thorough knowledge of assigned products including technology-based products
Proven customer service and communications skills in working effectively with external customers and internal business partners

232

Implementation Issue Manager Resume Examples & Samples

Monitor and track incoming daily issues for complexity and compliance impact
Respond to escalated issues with recommendations on resolution
Identify issues that require further Centralized Issue Tracking and report to Compliance Issuer Manager; Identify issues that require IT development and document high level change order requirements
Drive financial impact analysis and present to key stakeholders
Provide remediation recommendations and document milestones plan
Ensure key stakeholders are engaged in developing and implementing remediation plans; collaborate with internal partners to determine solutions
Track all issue projects and maintain supporting documentation of the resolution
Lead team of direct reports with Issue projects including resolution and remediation
Identify, document and maintain Issue resolution and management process
Three to five years of experience in project management and leadership activities
Two to three years of managerial experience
Demonstrated project management and leadership experience
Solid organizational, analytical, problem solving and technical skills
Strong oral, written, interpersonal, and communication skills
Ability to collaborate and maintain close working relationships with business partners
Demonstrated ability to provide decisive recommendations
Ability to effectively manage multiple projects on-time and with speed to market
Experience with credit, debit, prepaid or financial services is a plus, but not required

233

CMS Implementation Supervisor Resume Examples & Samples

Purchasing
EH&S – Domestic and International
ASC Supply Chain Management communications

234

Implementation Executive Resume Examples & Samples

Responsible for implementing accounts sold into the Small Market Segment. Implementations are expected to be staged, scheduled and prioritised according to both client and business needs
Lead project planning efforts to determine project scope and scheduling
Facilitate the project kick-off with project team members and appropriate stakeholders
Manage the day-to-day details of the project (coordinating with project team members and resource managers as appropriate) including the plan, schedule, resources, and task assignments
Report schedule and delivery details to project stakeholders
Facilitate project meetings focused on status reporting, problem resolution, feedback, fostering open communication within the team on project planning, and execution
Maintain project management deliverables including the project plan, project schedule, status reports, and any other documentation related to the management and administration of the project
Act as the first point of contact for client escalations during the implementation process

235

Manager, Data Management & Implementation Resume Examples & Samples

Provides continuous operations improvement and coordination of activities for staff handling the maintenance of participants to the CDB/RM/Core Measures databases and any related third party feeds
Helps to coordinate member communication around critical timelines for data submission deadlines and intervenes when deficiencies are detected
Provides work direction and priority for staff and monitors performance as it relates to the timely flow, completeness and the quality of data
Develops direction and guidelines to aid staff development needs and staff satisfaction
Collaborate with product delivery staff and mapping teams regarding the processing of data
Liaise with technical teams to troubleshoot and resolve operational processing issues and inform the team and when appropriate, stakeholders throughout the organization as well as external database participants
Provides team level implementation support as applicable for new data sets or collaborate with staff and/or database participants to acquire missing information
Demonstrates a commitment to self-improvement as a leader by actively developing the Leadership, Professional and Technical competencies assigned
Bachelor’s degree and/or 5 or more years’ experience working with healthcare data and large datasets
Experience managing a team of direct reports, ability to promote growth and monitor performance
Ability to communicate effectively to groups both verbally and nonverbally and the ability to retain information and instructions, including the ability to apply the information and instructions to new tasks that may be assigned

236

Healthcare IT Implementation & Integration Architect Resume Examples & Samples

Provide or coordinate the development of enterprise level architectural artifacts that: depict current, transitional and future states, provide actionable guidance, and give stakeholders and client partners the visibility needed to proactively manage key technology investments, risks and initiatives
Provide thought leadership, guidance, road mapping and consulting services
You will collaborate with Business Development stakeholders to understand/influence overall market business requirements
Demonstrate understanding of cross-functional/cross-domain requirements and impact
Provide integrated systems analysis and may recommend appropriate hardware, software, and communication links required to support IT implementation goals and strategy
Produce detailed component specifications and translate these into detailed designs for implementation using selected products
Maintain knowledge of current and emerging technologies/products/trends related to architectural solutions geared towards the MMIS market, as well as overall System Integration of complex Government Enterprise systems
Ensure alignment of solutions to Clients’ Business and IT goals/objectives
Identify, quantify scope and impact, and solution for variations/gaps between existing Optum solutions and client requirements
Facilitate/lead/participate in identification of solution options to meet clients’ RFP/RFI requirements
Communicate solution options to business owners/stakeholders (e.g. architecture reviews) and document solutions in RFP responses
Incorporate software and system architecture (e.g. infrastructure, network) into conceptual designs
Ensure alignment with Optum enterprise technology standards (e.g. solution patterns, application frameworks, technology roadmaps, capital plans)
Maintain awareness of current technology assets and capabilities
Understand and adhere to Optum’s architecture Governance framework
Deliver all assigned project deliverables on scope, on time and on budget
5+ years of experience managing and leading Medicaid Eligibility or MMIS systems
10+ years of experience in IT Solution Delivery and architecture
10+ years of full lifecycle application development experience
Deep understanding of industry patterns for application architecture and integration
Strong written and verbal presentation skills; ability to distill complex technology solutions into presentations to clients, stakeholders, leadership
Experience creating complex solutions in support of large Government / Enterprise systems using healthcare interoperability standards: HIPAA EDI X12, HL7
Experience integrating healthcare eligibility, provider, member, claims and clinical systems
Willingness and ability to travel up to 25%
Experience in Government contracting roles
Strong influencing and consultative skills

237

M&A Program Implementation Project Mgr-optum Technology Resume Examples & Samples

5+ years of IT Project Management infrastructure related experience
Strong internetworking background
Experience w/ medium to large-scale internetworking projects
Experience interfacing with customers at the IT Dir/VP level
Proficiency with MS Project
Experience with medium to large scale internetworking projects
Experience interfacing directly with customers at IT Director/VP/CIO level

238

Lead Architect Big Data Application Implementation Resume Examples & Samples

Lead the Architecture, design, development and Implementation of Big Data Applications under CTO Data Services
Lead and Co-ordinate various application implementations globally
Design, Develop and Implement Big Data Applications using CTO Data Services Common Components/
Extensive experience application optimization (performance Tuning the application), Big Data – data architecture strategy,
Develop Technical Design documentation, participate in architecture reviews with sr. architects in the organization, collaborate with Data Modeling, FRD and Testing team for successful implementation of planned deliverables with zero defects in time
This position will managing the implementation using employee and non-employee resources within India, Shanghai, USA and other countries
Big Data – Spark, Impala, Hiva, Scala, Kafka
Java/J2ee
Ab inito
Mongo DB

239

Clinical Psychologist / Implementation SME Resume Examples & Samples

5+ years of experience as a post-award Psy.D. or Ph.D
Experience with implementation or translational science
Experience with evidence-based practices for psychological health treatment
Experience with program evaluation and statistical analysis
Psy.D or Ph.D degree in Clinical or Counseling Psychology
Experience with the leadership or management of psychological health initiatives

240

Manufacturing & Conversion SAP Implementation Manager Resume Examples & Samples

In depth knowledge of Manufacturing and Conversion/ Inbound Logistics/Replenishment business processes and broad business understanding
As a “User” representative, the Manger must have credibility within the Supply community
Capable of determining functional needs from user descriptions of a business process, developing an appropriate solution and coaching the implementation of that solution through the user group
Skilled at developing process maps, process instructions, and user-friendly Job Aids
Experience in lean process methodology to support more efficient business processes
Highly effective interpersonal and communication skills for providing training to groups or individuals at all levels of the business and achieving a consensus for change among appropriate user groups
Excellent organizational skills. A self- motivator; able to work independently and the ability to prioritize effectively
Information systems reporting and decision support
Working knowledge/understanding of Legacy and Warehouse Management Systems
Information systems reporting and decision support: working knowledge/understanding of Mars supply chain systems (e.g. PRMS, EDI, Supplier Managed Supply, GRD etc.)
Key Experiences
Minimum 5 years of business experience preferably in the areas of Manufacturing, Procurement, supply chain, MES, or Logistics business processes
Experience in Manufacturing or Logistics preferred
SAP experience is a must
Project management experience with demonstrated ability to implement business process and system change
BS/BA Degree in Supply Chain mgt., Business mgt., Engineering, or 5+ years of related experience from above

241

Outbound SAP Implementation Manager Resume Examples & Samples

In depth knowledge of Warehousing and Transportation Management, with an overall broad business understanding
The role requires credibility within the Supply community
Capability to determining functional needs from user descriptions of a business process, developing an appropriate solution and coaching the implementation of that solution through the user group
Skill at developing process maps, process instructions, and user-friendly Job Aids
Experience in lean process methodology to support more efficient business processes
Highly effective interpersonal and communication skills for providing training to groups or individuals at all levels of the business and achieving a consensus for change among appropriate user groups
Excellent organizational skills. A self- motivator; able to work independently and the ability to prioritize effectively
Information systems reporting and decision support
Working knowledge/understanding of Legacy and Warehouse Management Systems
Information systems reporting and decision support: working knowledge/understanding of Mars supply chain systems e.g. PRMS, Navitrace, WMS (Red Prairie, SPEDE, Marc, etc), GRD, SAP (preferred), etc
Minimum 5 years of business experience preferably in the areas of Manufacturing, Procurement, supply chain, MES, or Logistics business processes
Experience in Manufacturing or Logistics preferred
SAP experience strongly preferred
Project management experience with demonstrated ability to implement business process and system change
BS/BA Degree in Supply Chain mgt., Business mgt., Engineering, or 5+ years of related experience from above

242

PH Implementation Technician Resume Examples & Samples

Analyzes user needs to determine functional requirements for a wide variety of projects
Performs functional allocations to identify tasks and their inter-relationships
Researches, identifies, and recommends resources required for task execution and completion
Performs functional modeling based on requirements analysis
Serves as technical advisor to clients in assigned subject areas, recommends functional changes, and identifies areas for further investigation
Consults with clients to determine optimum design for assigned projects
Develops new systems or updates existing systems to meet client needs
Identifies emerging relevant technologies that may result in improvements to current processes and systems
Conducts functional testing of various systems
May provide guidance and work leadership to less-experienced analysts
5-8 years of related experience

243

Power Africa Country Implementation Manager Ethiopia Resume Examples & Samples

Serve as full-time Resident Country Implementation Manager in Ethiopia for 2 years, as a member of the PATRP team
Identify detailed requirements of the CIP, allocate appropriate resources and execute the plans in an efficient and timely manner
Coordinate activities of the CIP in order to ensure that the integration of generation, transmission and distribution leads to efficient overall system design and operations over the entire planning horizon
Coordinate with other Power Africa implementers and stakeholders, including other U.S. government agencies and donors
Fully accountable to manage all Work Plans related to the CIP in a predictable manner by
Manage project operations and finances, including administration, procurement, logistics and accounting processes
Work closely with the project's technical team to arrange appropriate logistical support for project activities
Ensure that program implementation is in accordance with USAID regulations and procedures and the specifications determined in the contract
Supervise the program's day-to-day field presence in the areas of operations, including the project's facilities such as office space, equipment, and project vehicles
Maintain adequate internal controls for financially, administratively and contractually sound operations of the PATRP project in Ethiopia
Handle human resources issues, and facilitate hiring process for locals and expatriates
Oversee procurement efforts for the project, including selection and negotiation with vendors and subcontractors
Supervise and train local subcontractors/staff in logistical, operational, administrative, and financial practices, protocols and functions in accordance to Tetra Tech and USAID regulations
Develop and maintain operation manuals; Manage project inventory; Support onboarding and supervision of administrative staff members
Participate in negotiations with client on contract issues and actions, and follow-up on client request and concerns
Bachelor's degree in engineering, business, finance, economics, law, or a related field required; advanced degree preferred
Ten years of demonstrable experience in the electric industry or related field and a strong understanding of the overall electric industry
Five years of project management experience with emphasis on client relations and satisfaction
Experience working in the sub-Saharan energy sector and understanding the key issues and stakeholders involved in energy project development is preferred
Experience with international donors and financial institutions (i.e. USAID, MCC, World Bank, AfDB, AFD) is preferred
Fluency in Amharic is highly desirable
English fluency is required for all locations

244

Manager Accounting Policy & Procedure Implementation Resume Examples & Samples

Review ongoing financial accounting & reporting related to the Bank’s products, processes and system applications in order to assess accuracy, completeness and integrity as well as compliance with the Bank’s accounting policies. This involves reviewing specific non-routine transactions, products and/or processes to ensure ongoing financial accounting and reporting is in accordance with appropriate policies
Responsible for the accuracy and timeliness of interim and annual financial reporting and disclosure requirements, and the coordination of the flow of this information between Executive Office (EO) Accounting Policy & Procedures and the sub-business lines or operating entities of the Bank
Stay up-to-date in the areas of IFRS affecting the Bank including Wealth Management and Insurance businesses and generally familiar with other major changes to IFRS as they occur
Lead the research, analysis and documentation of assigned accounting issues, through to the point of recommending solutions. This requires a consultative process with inputs from various departments in order to properly identify issues, evaluate possible alternatives under IFRS and, after considering priorities and implications make appropriate recommendations
Manage and coordinate the implementation of new accounting policies as directed by EO Accounting Policy and Procedures; implement and ensure compliance with specific accounting instructions as well as the Bank's new and existing accounting policies and procedures; guide the analysis and assessment of the impact to the Bank of proposed accounting changes, as well as changes in legislation and regulations affecting financial reporting. (E.g. OSC, OSFI)
Take on ad hoc projects as required
Strong research skills: Ability to research and understand a vast body of complex material in an efficient and productive manner to produce accurate results and present alternatives
Communication: Ability to write clear and concise communications tailored to specific audiences with varying needs, depending on the transaction or project in question
Computer skills: Good working knowledge of Word, Excel and ability to learn to use the various reporting tools (e.g. EGL, OBI, Smartview) to extract and present information from the Bank’s accounting records
Multi-tasking: Ability to manage and prioritize many projects/issues at once
Flexibility/practicality/judgement: Ability to demonstrate a flexible approach in dealing with issues and implementation of IFRS, taking into account alternative approach/solutions, different view- points and practical aspects of implementation
Networking: Ability to develop and maintain strong and productive working relationships across many departments of the Bank

245

IPB Implementation Project Analyst Resume Examples & Samples

The position will be part of the IPB US Implementation Team reporting to the Tampa Operations Head. The main responsibility is to support the transition of all projects which will transition from legacy product processors to new system applications
Analyze functional requirements, identify and document gaps within the current system while requesting system enhancements. Any of the following systems could be updated the analyst position will need to be knowledgeable on all of the following which include but are not limited to CIFS Quality Control Process, Fulfillment, Client Activation, Return Mail, OD (COB) Processes, AML Monitoring(Linkage), One Source, New Account Certification (FATCA), Reconciliation Processes as well as future reporting capabilities for all processes
Knowledge of DMS, CWS, CitiSmart, OneSource, NetX360, Eclipse, RSM, QC, and OLOD
2+ years of banking experience required
Brokerage experience preferable
Bilingual in English and Spanish preferred
QC Knowledge
Past system implementation and project management experience

246

Change Implementation Manager Resume Examples & Samples

Extensive years of experience in Financial Crime/Regulatory/Compliance and or financial systems
Strong Leadership and people management skills and experience
Ability to work effectively within a virtual team environment
Strong Technical Skills including

247

Simplify Implementation Product Manager Resume Examples & Samples

Performs as the product owner for Simplify payment application logistics for both Ingenico and Verifone product lines
Establishes effective and repeatable process(es) for application configuration and download management
Controls release of new application updates
Manages secure application signing process
Maintains roadmap for terminal management system updates
Works with cross-functional team to evaluate and enhance gateway on-boarding experience
Five-plus years of experience in product management/marketing or related field
General knowledge of the assigned business line and technical marketing skills

248

Implementation Technician Resume Examples & Samples

Knowledge of Avaya CM 6.x Enterprise telecommunication systems
Repair broken Avaya telecommunication systems
Perform routine maintenance on Avaya telecommunication systems
1+ year of Avaya experience to include implementation, troubleshooting, and problem resolution of Avaya's TDM & IP solutions for small and large customers
1+ year of experience with Avaya's technical support processes and resources
1+ year of experience with the products and technology curricula available through Avaya University, particularly those leading to Avaya certification exams

249

Implementation Technician Resume Examples & Samples

Knowledge of Avaya Aura CM 6.x and earlier telecommunication systems
Repair broken Avaya/Nortel telecommunication systems
Perform routine maintenance on Avaya/Nortel telecommunication systems
Have some design background for future system planning
5+ years of Avaya experience to include implementation, troubleshooting, and problem resolution of Avaya's TDM & IP solutions for small and large customers
ACSSACIS certification in Aura CM 6.xx systems highly desired

250

Regional Manager of Implementation Resume Examples & Samples

Manage regional Implementation Team with multiple staff
Manage multiple software implementations with Partners
Implement software
Develop and maintain a positive relationship with Partners, Technical Team, Partner Services Team, Training Team and fellow Implementation Team members while taking Partners live within realistic timelines
7+ years of software implementation experience
3+ years of direct management experience
History of on-time implementation delivery
Ability to interpret workflows and apply business strategies for improvement
Must have ability to work with patience, courtesy, and efficiency
Ability to communicate effectively and professionally, both verbally and in writing
Ability to analyze and communicate reporting deliverables
Ability to think quickly and logically to ensure solutions identified
Strong attention to detail and follow-through skills
Willingness to travel up to 50%
Proactively escalate the Partner's needs to senior management accompanied by a plan of action, as necessary

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