Host / Cashier Resume Samples

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TS
T Smith
Toni
Smith
593 Jerde Manors
San Francisco
CA
+1 (555) 884 9332
593 Jerde Manors
San Francisco
CA
Phone
p +1 (555) 884 9332
Experience Experience
10/2014 present
San Francisco, CA
Host / Cashier Stadium
San Francisco, CA
Host / Cashier Stadium
10/2014 present
San Francisco, CA
Host / Cashier Stadium
10/2014 present
  • Resiliently deal with difficult guests in all types of business conditions and work harmoniously with coworkers
  • Perform all duties as assigned by management
  • Work in cooperation with other service personnel to provide a high quality of service
  • Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment
  • Maintain a well-groomed, neat, clean appearance, in accordance with established appearance policy
  • Assist as requested with special events on and off property
  • Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures
12/2009 07/2014
Chicago, IL
Host / Cashier Buffet
Chicago, IL
Host / Cashier Buffet
12/2009 07/2014
Chicago, IL
Host / Cashier Buffet
12/2009 07/2014
  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
  • Perform other duties as assigned by management
  • Supervises the restaurant during the absence of the Restaurant Supervisor/Manager
  • This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume
  • Observe and adhere to Health Department regulations regarding food handling, storage and cleanliness of work environment
  • Provide guests with menus and inform guests of restaurant specials and feature items
  • Computes bill on P.O.S. System or adding machine, makes change, and issues receipt
02/2007 07/2009
San Francisco, CA
Host / Cashier
San Francisco, CA
Host / Cashier
02/2007 07/2009
San Francisco, CA
Host / Cashier
02/2007 07/2009
  • Effectively communicate with Casino Hosts, Coordinators and Player Development Manager regarding players
  • Performs other tasks as assigned by management
  • Maintains a clean work area in accordance with established standards and procedures
  • Complete side work and any additional tasks assigned
  • Communicate problems/situations to management or relief personnel
  • This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on guest volume
  • Responsible for register bank money, charges, and comps collected during the shift. Dropping all necessary paperwork and cash at the end of the shift
Education Education
Bachelor’s Degree in Creativity
Bachelor’s Degree in Creativity
University of California, San Diego
Bachelor’s Degree in Creativity
Skills Skills
  • Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
  • Knowledge and ability to use computer register, credit card approval and imprint machine
  • Ability to remain on feet for entire length of shift
  • While performing the duties of this job, the employee is frequently standing, walking, listening, and speaking
  • Frequently walking distances of 10 to 30 ft., between various areas of restaurant. Frequently walking distances up to 500 ft
  • Frequently using wrist motion, dexterity, and eye-hand coordination, reaching, twisting and balancing
  • Occasionally carrying, pushing, and pulling up to 200 lbs
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6 Host / Cashier resume templates

1

Host / Cashier Resume Examples & Samples

  • Gives person attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Performs other duties required to provide the service brand behavior and genuine hospitality
2

Host / Cashier Resume Examples & Samples

  • Greet and seat guests pleasantly, quickly, and efficiently
  • Insure proper service to each guest after they are sat
  • Assist other team members in job functions when appropriate
  • Be able to answer the phone properly and take reservations when appropriate.Must have knowledge of all service job responsibilities: Server, Busser, and Food Runner
  • Must be knowledgeable about Ameristar Casino St. Charles and all it has to offer
  • Must be aware of business needs, station assignments and breaks
  • Must be aware of all activity in the dining room (i.e., service to guests, standards being used, tables unbussed, executives in to dine, etc.)
  • Must be able to handle cash transactions in an emergency situation to cover the cashier for short periods of time
  • Knowledge of safety procedures to insure employee’s safety
  • Assist in bussing tables
  • Must be able to handle “guest recovery” situations
  • One (1) year experience as a host or in the hospitality industry
3

Host / Cashier Resume Examples & Samples

  • Responsible for register bank money, charges, and comps collected during the shift. Dropping all necessary paperwork and cash at the end of the shift
  • Knowledge of all methods of check tendering of multiple payment forms. Keeping cashier area clean, neat, and stocked with necessary supplies
  • Answering guest phone calls and relaying the correct information pertaining to hours of operation and menu offerings. Keeping menu board updated with the correct price for the appropriate meal period
  • Greeting and seating guests in friendly and upbeat manner. Also introducing server by name and offering a departing statement after the guests are seated. Have a good working knowledge of the server floor chart
  • Assisting with bussing and resetting tables. Providing guests with highchairs and booster seats if necessary
  • Having good communication with other hosts through radio usage. Interacting with your fellow team members in a respectful and courteous way. Always practice good safety procedures when interacting with guests and your fellow team members
  • Must follow all Missouri Gaming Rules and Regulations
  • Must follow all Ameristar Casino policies, procedures, and service expectations
  • Cash handling and Infogensis terminal usage
  • Good communication and multi-tasking skills
  • 6 months of Cash handling/Guest service experience
  • Able to read and write English sufficiently in order to communicate with fellow team members, management, and guests
  • Must be able to meet all Winning Impressions standards
4

Host / Cashier Resume Examples & Samples

  • Adhere to established department and property policies and procedures regarding Guest service standards
  • Maintain a physical presence at the front door of the restaurant at all time
  • Recognize Elite and regular Guests by using their name and identifying special requests
  • Respond to Guest requests or place Guest in contact with appropriate person for assistance
  • Attend all required training classes and meetings
  • Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies
  • This is a uniformed position, which requires the Team Member be in compliance with uniformed appearance standards while on duty
  • Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation
  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a Guest of Ameristar Casino
  • Adhere to all state gaming regulations and liquor laws
  • Abide by Health Department, Steritech, and all safety standards
5

Host / Cashier Resume Examples & Samples

  • Positive professional image to Ameristar Casino St. Charles. Greet and seat guests pleasantly, quickly, and efficiently
  • Insure proper service
  • Insure efficient and smooth operation of restaurant
  • Must have knowledge of all service job responsibilities: Foodserver, Bus Person, and Runner
  • Must be aware of business needs, station assignments and breaks (i.e., VIP’s coming in, special functions in house, shutdown, items no longer available form the kitchen, etc.)
  • Knowledge of safety procedures to insure team member’s safety
  • Assist in bussing and/or resetting tables
  • Remove debris (i.e., napkins, straw wrappers, and other materials) from the floor as required or necessary
  • Monitor booth seats and chairs for crumbs to insure cleanliness
  • Never seat guests at a table that is not clean
  • Monitor door at all times to insure prompt seating of guests
  • Host personnel will not loiter (i.e., carry on unnecessary or non-business conversations) in side stations at any time
  • Responsible for cleanliness of all side stations, tableware, clean floor, salt and pepper shakers, sugar, etc
  • Adhere to all prescribed Service Standards and Service Sequence
  • One (1) year experience as a host or in the hospitality industry. Preferably a fine dining establishment
  • Must be able to complete all classes require by Ameristar Casinos, Inc
6

Host / Cashier Resume Examples & Samples

  • Introduce oneself while greeting guests with a smile and friendly disposition
  • Provide upscale, personal VIP service to qualified Star Club guests
  • Answer questions about My Choice program, coupon and direct mail offers, parking facilities, promotions, special events, gaming tournaments and casino property functions
  • Effectively communicate with Casino Hosts, Coordinators and Player Development Manager regarding players
  • Maintain uniform and appearance standards
  • Interact in a professional manner with both internal and external guests
  • Walk guests to their table while engaging in conversation
  • Responsible for monitoring guest alcohol consumption
  • Complete side work and any additional tasks assigned
  • Bus and clean tables after guests leave
  • Reset tables in proper manner
  • Inspect silverware for cleanliness
  • Inspect and clean floor area of assigned station keeping it free of debris and spills
  • Job tasks must be finished in a timely manner according to department standards
  • Inform immediate supervisor of situations with guests or team members that cannot be handled directly
  • Possess outstanding guest service skills
  • Team player with a positive demeanor
  • Available to work flexible hours including nights, weekends and holidays
7

Host / Cashier Buffet Resume Examples & Samples

  • Greets guest quickly and courteously
  • Itemizes totals and presents guests with the price of their payment
  • Responsible for accurate control of cash drawer
  • Helps fill guest food and beverage orders
  • Maintains accuracy of proper seating/reservation documentation
  • Assists guests as necessary in a team aspect
  • Maintains neatness and cleanliness of all guest areas
  • Provides personalized service, utilizing guests’ names and personal preferences
  • Knows and promotes current casino events and programs and is able to give guests directions to all casino areas
  • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off
  • Possess basic math skills including addition, subtraction, multiplication, division and percentages
  • Ability to accurately count cash drawer
  • Basic computer skills.Ability to sustain a high level of confidentiality and professionalism
  • 1 year experience as a cashier
  • 1 years experience in comparable position
8

Host / Cashier Skhs Fine Resume Examples & Samples

  • Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions
  • Responsible for learning and being familiar with all of Pinnacle Entertainment, Inc.’s room outlets, Host functions, and for being able to answer general questions regarding the property
  • Anticipate the guest’s needs and respond appropriately with a sense of urgency
  • Work in cooperation with other service personnel to provide a high quality of service
  • Inform guests of restaurant specials, feature items and personal favorites
  • Coordinate with food servers, bus persons and other restaurant personnel in providing guest service
9

Host / Cashier Resume Examples & Samples

  • Greets guests in the restaurant
  • Provides food and beverage service as needed
  • Provides guest with overview of menu choices
  • Prepares order for presentation
10

Islandia Host / Cashier Resume Examples & Samples

  • Reports for scheduled work, is at main outlet on a timely basis and is in complete uniform with clothing and personal appearance neat and clean
  • Follows stand manager's assignments for opening and closing stand procedures
  • Presents a cooperative work attitude and cheerfully accepts job responsibilities
  • Delivers stock to all outlets
  • Learns correct containers and food products used in outlets
  • Properly cleans all outlets as assigned
  • Reports all needed stand repairs to the F & B supervisor
  • Shows flexibility in rotating to other areas as assigned
  • Sets a good example in cooperation, patience, effort...is a Team Player!
  • Performs various assigned duties
  • Must be able to obtain a NYS Video Gaming License
11

Host / Cashier Favorites Resume Examples & Samples

  • Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere
  • Checks all supplies, ensuring adequate stock levels
  • Assists with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required
  • Basic mathematical skills
12

Host / Cashier Room Service Resume Examples & Samples

  • Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.)
  • Greet and seat guests at tables according to guest preference and table availability
  • Keeps cash register and host area stocked with necessary equipment, forms and supplies
13

Host / Cashier Stadium Resume Examples & Samples

  • Demonstrated ability to communicate with internal and external guests effectively
  • Must be able to pass all Stadium training tests
  • Must be able to learn, retain and apply on the job, all knowledge taught in Stadium Host/Cashier training, including but not limited to Stadium sports memorabilia, beer menus, cocktail & food menus and all service standards
  • One year of high volume Host/Cashier experience preferred
14

Host Cashier Resume Examples & Samples

  • Utilize proper procedures and documentation for transactions
  • Ensure bank is counted and balanced with cage
  • Complete cash turn-in sheets, etc., and distribute accordingly
  • Greet and assist guests in a friendly, professional manner
  • Maintain side stations and cleanliness of restaurant
  • Maintain par levels
15

Host / Cashier Resume Examples & Samples

  • Responsible for greeting guest in a friendly manner and escorting guests to tables. Monitors guests’ needs and the workflow of the restaurant and seats guests accordingly
  • Conveys the appropriate number of menus, kid packs if needed when seating guests
  • Performs restroom checks, answers phones, keeps lobby area clean of debris, and keeping the general work area stocked and cleaned
  • Practices safe food and beverage handling and clean up at all times and must be able to communicate and interact with guests, handle crowds and put guests at ease
  • Shows guests they care, and ask them about their dining experience. Effectively handle guest complaints and involve manager at appropriate time
  • Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
  • Assist in marketing, promotional services and situational selling, such as communicating new promotions, products or marketing information to guest
  • Clears, sanitizes and sets tables as needed
  • Manages a line by working with managers to quote accurate wait times.10
  • Handles guest complaints with tact and professionalism, turning dissatisfied guests into raving fans.11
  • Excellent guest service skills and experience
  • Ability to identify and resolve issues as they arise
  • Detail oriented with the ability to multi-task
  • A certain degree of creativity and latitude is required
  • Must have ability to accurately handle money, make change, process credit card transactions, and have strong menu knowledge
  • Computer skills (POS system)
  • Great communication skills
  • 0-2 years related experience
  • Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant
  • Relies on experience and judgment to plan and accomplish goals
  • Stand for entire shift and walk for long periods of time without rest or sitting down
  • Push, lift, carry and transfer up to 10 pounds
  • Reach with hands
  • Use hands to finger, handle, or feel objects, tools, or controls
  • Bend and stoop
  • Have the ability to taste and smell
  • Verbally communicate with others
  • Have the ability to read and write clearly
  • Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
16

Jackrabbit Host / Cashier Resume Examples & Samples

  • Monitor the flow and feel of the dining room
  • Be the voice of the restaurant while answering phones
  • Perform opening and closing duties as needed
  • Assist any other service team member as needed
  • Assist with side work
  • Take room service orders
  • Proper bank and cash handling
  • 1 year minimum front host desk in busy, full service restaurant
  • Previous experience cash handling
17

Host / Cashier Buffet Resume Examples & Samples

  • Provide guests with menus and inform guests of restaurant specials and feature items
  • Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage
  • Demonstrated money-handling and math skills
  • Demonstrated ability to operate computerized cash register
18

Host / Cashier Buffet Resume Examples & Samples

  • Coordinates and controls the flow of the Restaurant
  • Supervises the restaurant during the absence of the Restaurant Supervisor/Manager
  • Interacts between Service Staff and Patrons when difficult situations arise
  • Must have basic math skills
19

Host / Cashier Resume Examples & Samples

  • Accurately logs call-in’s, tardies and all forms of early out
  • Directly resolves guest complaints
  • Communicates with management in a timely manner regarding guest & employee questions, comments and issues
  • Interacts with the culinary staff to ensure smooth flow of operations
  • Maintains a clean work area in accordance with established standards and procedures
  • 6 months work experience in a high volume, full service Cashier Host position, including 3 months experience using electronic point of sale systems
  • Ability to handle cash and all other tender methods and be able to make change
20

Host / Cashier Deli Resume Examples & Samples

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc
  • Adhere to established department and property policies and procedures regarding guest service standards
  • Receive cash or credit card from customers in payment for goods or services
  • May be required to know value and descriptions of all menu items
  • Answer any guest related questions in the Ameristar Standard
  • Answer telephone in a professional manner
  • Stocking and prepping areas for guest service needs on a continual basis
  • Must be able to stand for long periods of time and must be able to lift up to 25 lbs
  • Maintaining cleanliness in all areas
  • Maintain cleanliness of Dining Room before, during, after service
  • Maintain positive attitude toward guests and co-workers
  • Be able to work with fellow Team Members and maintain a team first attitude
  • TIPS training
  • Ability to print and speak simple sentences
  • Basic math skills
  • Locations on casino floor are noisy and smoky
  • Will also encounter intoxicated guests frequently
21

Host / Cashier Stadium Resume Examples & Samples

  • Responsible for actively building and retaining customer relations and acts as a mentor to other employees while providing superior customer service. Has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
  • Responsible for the pickup, countdown and return of cash bank from miscellaneous count
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations
22

Host / Cashier Steakhouse Resume Examples & Samples

  • Provide superior guest service by positively affecting interactions with guests and team members
  • Keep entry area clean and organized
  • Demonstrated ability to effectively communicate with guests
  • Demonstrated proper telephone etiquette
23

Host / Cashier Resume Examples & Samples

  • Greet and seat all guests upon their arrival
  • Count and ring in all guests
  • Clean register and entrance area
  • Seat guests meeting their desire for a booth or a table while taking into account proper station rotation
  • Answer phones
  • Decrease expenses through proper handling of product
  • Increase revenue through proper upselling of beer, wine, and alcohol
  • Know, understand and follow all company and departmental policies and procedures
  • Assist guests with all needs while exceeding their expectations
  • Keep supervisor informed of all guest concerns and comments at all times
  • Show willingness to work as part of a team
  • Ensure guest satisfaction with a positive, courteous, and helpful attitude
  • Consistently finalize all transactions in a timely and accurate manner
  • Greet and seat all guests in a courteous and friendly manner, and seat according to proper station rotation
  • Maintain cleanliness of cashier areas
  • Increase departmental revenue through upsell of beer, wine, and alcohol
24

Buffet Host / Cashier Resume Examples & Samples

  • Log all pertinent information on all tender types
  • Account for all revenues within outlet
  • Seats guests in a timely and efficient manner
  • Creates accurate dinner reservations in the computer for guests either in person or over the phone
  • Seats all stations equitably assuring equal distribution of parties
  • Ensures floor is free of spills and debris at all times
  • Knowledgeable of all Gold Strike outlets, special events, concerts and promotions
  • Updates and replaces menu inserts into menu covers
  • Answers phone properly and promptly giving name of restaurant and identifying self
  • Maintains familiarity with menu items and daily specials
  • Assists with initial guest complaints and informs manager on duty, immediately
  • Retrieves menus from all areas of restaurant as needed
  • Circulates stations making sure guests are getting proper service and that all employees are in stations and being productive
  • Able to do any requirements for the following jobs - Food Servers and Bus Person
  • None-
  • Knowledge and ability to use computer register, credit card approval and imprint machine
  • Must be capable of following directions
  • Must possess good recall and memory
25

Host / Cashier Resume Examples & Samples

  • Ability to multitask and work with the public in a fast paced environment
  • Knowledge of POS systems
  • Good basic math skills
  • Proper phone etiquette
  • Provide excellent first and last impressions to the guest
  • Correctly and completely package all to-go orders without error
  • Maintain cleanliness of podium and cashier areas
  • Properly control the flow of guests to maximize guest service
26

Buffet Host / Cashier / Hour Resume Examples & Samples

  • Insure proper service to our guests, to include Elite Players and our regular guests
  • Communicate problems/situations to management or relief personnel
  • Be able to answer the phone properly and take reservations when appropriate
  • Previous Cash Handling Experience
27

Host / Cashier Stadium Resume Examples & Samples

  • Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back)
  • Keep cash register and host area stocked with necessary equipment, forms and supplies
  • Ensure dining and serving areas are set up and maintained according to standard
28

Host / Cashier Carvery Resume Examples & Samples

  • Performs other tasks as assigned by management
  • Must be able to obtain a Pennsylvania Gaming Control Board license
  • Requires knowledge of Pennsylvania Department of Agriculture – Department of Food Safety and Sanitation regulations
29

Host / Cashier Asia Resume Examples & Samples

  • Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures
  • Answers telephones and handles guest inquiries in person or by telephone
  • Ability to read ticket totals, total credit vouchers and log checks
  • Ability to restock needed materials and retrieve dropped items
30

Host / Cashier Buffet Resume Examples & Samples

  • Provides information on all aspects of Pinnacle Entertainment, Inc.’s services and facilities to guests
  • In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing sales transactions, ensuring customer satisfaction
  • Maintains accurate cash balance and handles money in a secure manner according to established standards
  • May provide clean china, silverware and glassware upon request from customers
  • May sets up tables with dishes, linen, flatware, etc
  • Attends to customer’s needs/requests, i.e., refilling beverages, condiments
  • Assists wait staff with tray service as needed
31

Host / Cashier Ember Resume Examples & Samples

  • Opens register, prepares and completes all paperwork for assigned outlet in an organized manner
  • Responsible for the security and accuracy of assigned bank and is accountable for any and all coverages and shortages
  • Ability to communicate effectively with customers and all levels of employees
  • Ability to effectively and efficiently move around all work areas
  • This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume
  • Experience in fine dining preferred