General Operations Manager Resume Samples

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ET
E Terry
Ernesto
Terry
2947 Graham Tunnel
Phoenix
AZ
+1 (555) 742 1159
2947 Graham Tunnel
Phoenix
AZ
Phone
p +1 (555) 742 1159
Experience Experience
Phoenix, AZ
General Operations Manager
Phoenix, AZ
Metz, Boehm and Auer
Phoenix, AZ
General Operations Manager
  • Set and Drive cross functional team meetings in support of returns reduction, being the conduit that brings the different teams together and drives results
  • Drives positive associate relations built on the 8 Pillars Associate Relations model through utilization of established planning and communication models
  • Lead a team that will be developing technical tools / models and analysis using MS Access, Excel, SQL Server, Qlikview, among other tools
  • Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others
  • Caring for our Patients - Impact patient lives and deliver optimal clinical outcomes
  • Passion for making a difference in people's lives
  • Collaborating - Working cooperatively with others to help a team or work group achieve its goals
Boston, MA
General Manager Operations
Boston, MA
Cronin Group
Boston, MA
General Manager Operations
  • Leverage expertise in supply chain and pharmacy operations to ensure improve processes and create optimal efficiency of a pharmacy location
  • Knowledge of continuous improvement/processes improvement techniques (Lean, 6S etc)
  • Interacts with both client management and senior Jacobs management
  • Participates in the review and/or development of functional operations and controls
  • Participates in the resolution of major problems such as labor disputes, workforce staffing, material delivery and contract/subcontract administration
  • Responsible for coaching and development of direct reports
  • Provides counseling and guidance to Site Teams
present
Chicago, IL
Executive Assistant to General Manager of Convention Center Operations
Chicago, IL
Jenkins, Torp and Morar
present
Chicago, IL
Executive Assistant to General Manager of Convention Center Operations
present
  • Working knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook
  • Work varied shifts, including weekends and holidays
  • Manages the calendar with numerous last minutes updates and conflicts
  • Perform all other job related duties as requested
  • Schedules meeting requests, appointments and maintains calendar of General Manager of Convention Center Operations
  • Complete and submit new-hire paperwork
  • Keeps the General Manager of Convention Center Operations informed on all pertinent information regarding specific activities and irregularities, if any
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of California, Santa Barbara
Bachelor’s Degree in Business
Skills Skills
  • Operate in a manner that ensures peak productivity and corporate profitability
  • Demonstrated ability to solve problems, achieve results and foster strong customer service orientation
  • Knowledge of local applicable collective bargaining agreements
  • Proven proficient knowledge of Microsoft Office applications (Excel. Access, PowerPoint, Microsoft-Projects, etc.)
  • Ability to stay ahead of a 20% year over year growth rate
  • Ability to drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping and safety
  • Ability to motivate a team to work together in the most efficient manner
  • Ability to develop, monitor and achieve financial plans and budgets
  • Excellent written and verbal communication skills
  • Strong planning, change management and organizational skills
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15 General Operations Manager resume templates

1

Rohq-hrss-general Ledger Operations Manager Resume Examples & Samples

  • Proficient data structure and processes knowledge
  • Knowledgeable in various general ledger and sub ledger system/s
  • Strong interpersonal skills; has ability to develop strong partnership with stakeholders
  • Able to handle high volume of work
  • Action-oriented, logical and rational
  • Is courteous and diplomatic when communicating with Citi stakeholders
  • Knowledgeable in identifying risks and in implementing controls
2

General Operations Manager Resume Examples & Samples

  • Experience in a fast paced, dynamic distribution environment is required
  • A people centered focus in all decisions and actions
  • Ability to stay ahead of a 20% year over year growth rate
  • A strong internal and external customer commitment
  • Consistency and reliability in distribution processes
  • Superior communication and interpersonal skills; ability to build relationships at multiple levels in order to work cross organizationally toward solutions and excellent leadership and consensus building skills
  • Ability to drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping and safety
  • Ability to motivate a team to work together in the most efficient manner
  • Ability to develop, monitor and achieve financial plans and budgets
  • Manage projects under aggressive time and dollar constraints
  • Operate in a manner that ensures peak productivity and corporate profitability
  • Manage and develop systems, processes and procedures to maintain inventory accuracy
  • Proficient in WMS systems and how they relate to inventory control and accuracy
  • Bachelors degree in Business, Logistics, Engineering or related area
  • Minimum of 6 years management experience (minimum of 10 years management experience in lieu of degree) with a progressive track record of increasing responsibility in distribution, logistics or manufacturing environment
  • Proven proficient knowledge of Microsoft Office applications (Excel, Access, PowerPoint, Microsoft Projects, etc.)
  • Exceptional ability to deliver engaging, informative, well-organized presentations to all levels
3

General Operations Manager Resume Examples & Samples

  • Set and Drive cross functional team meetings in support of returns reduction, being the conduit that brings the different teams together and drives results
  • Perform detailed and complex data analyses of returns data, trends, outliers, etc. Develop conclusions and present findings
  • Influence and motivate cross-functional partners to achieve a common goal
  • Understand needs of business partners and design, develop, and deploy reports and performance metrics to support them
  • Lead a team that will be developing technical tools / models and analysis using MS Access, Excel, SQL Server, Qlikview, among other tools
  • Create and maintain productive relationships with business partners and work cross-functionally with global partners to support key business initiatives
  • 4+ years work experience in Supply Chain, Consulting and/or Retail
  • Strong data analysis and creative problem solving skills
  • Strong inter-personal communication skills, including ability to develop and maintain effective business partner relationships remotely
  • Ability to work independently and take initiative
  • Detail oriented and strong organizational skills with the ability to manage multiple tasks
  • Strong MS Excel, Access and PowerPoint skills
  • MBA or related Master’s degree preferred
4

Assistant General Operations Manager Resume Examples & Samples

  • Develop Managers and Associates reporting within organizational structure
  • Organize training classes centered on process improvement and metrics
  • Demonstrate and coach people first ? results oriented
  • Monitor the progress of departmental goals and metrics
  • Report building or departmental results
  • Measure results through developing spreadsheets / graphs / visual aides
  • Ensure staffing levels support volume by department. Review and analyze prior days activities in the Labor Management System
  • Collaborate with internal and external customers to ensure overall operational success
  • Hire, train, mentor and develop team members in order to assist with professional growth and development
  • Lead by example by being prompt, courteous, and professional at all times
  • Effectively communicate departmental and Company objectives to the team
  • Develop and communicate daily, weekly and yearly goals and plans to improve productivity
  • Develop strategies to reduce and eliminate non-productive activities in the departments
  • Working in cross-functional teams to address complicated problems, requiring several areas of expertise
  • Ability to anticipate potential problems and make adjustments
  • Support and work with both internal customers (DC Operations Managers and Associates) as well as external customers (Corporate Offices)
  • Embrace the core values and vision of the organization and stressing the importance of a people centered, customer focused, and results oriented environment
  • Bachelor?s degree in Business, Logistics, Engineering or related area preferred
  • Technical experience in warehouse management systems and Microsoft Office suite
  • 4+ years of progression in a high volume - highly automated distribution environment
  • Ability to delegate and manage projects and activities in a time sensitive environment
5

General Operations Manager Resume Examples & Samples

  • Associate's degree required; Bachelor's degree in related area strongly preferred
  • Passion for making a difference in people's lives
  • Demonstrated ability to adapt, innovate and lead in an environment that moves at a rapid pace, where change is common
  • Capacity to develop effective relationships at all levels of the organization and to influence positive outcomes
  • Current CPR certification required (or certification obtained within 60 days of hire)
  • If FA is a Redwoods participant in the FA Practicum, the 2 years' management experience is not required; Redwoods FA operate under the supervision and mentoring of a Facility Administrator, Group Facility Administrator, or Regional Operations Director who meets the Facility Administrator requirements
  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required; functional proficiency in all DaVita clinical and business applications required within 90 days of hire
  • Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President
6

Assistant General Manager, Resort Operations Resume Examples & Samples

  • Responsible for maintaining the overall operation of the resort: Oversee various resort department managers. Demonstrate a passion and understanding of company goals, concepts, practices, and procedures for managed work group(s) and how they support related operations. Ensure the site meets quality, internal, and loss prevention standards by performing audits and inspections. Identify process improvements and best practices. Execute strategic goals, participate/facilitate committee and team projects. Maintain safety of resort for guests, owners and staff. (35% time)
  • Maintain positive customer and associate relationships: Embrace and exhibit the highest level of ethics and integrity consistent with Wyndham standards, demonstrate an ability to motivate and communicate expectations with humility and respect. Exercise the ability to attract, coach, train, and retain talent by engaging and showing a genuine passion to develop others. Partner with Human Resources to minimize employee relations issues and exposure to litigation with particular emphasis on documentation, harassment and discrimination. (30% time)
  • Manage and support financial aspects of the resort: Understand and formulate annual operations budget by identifying areas of cost reductions, operational improvements and periodic analysis of expense data. Work with Corporate accounting team to prepare, review and analyze monthly financial reports and be able to describe impact of revenue, profit or expenses that could affect financial results. Understand monthly P&L reports. Work with regional accounting partners to ensure compliance, manage and forecast annual budgets for each department, review and respond to variances. Ensure the site meets all IA standards. (15% time)
  • Build and maintain strong working knowledge of HOA relationship: Exhibit working knowledge of standards and documents for HOA, understand governing statues and board meeting procedures. Collaborate with General Manager to ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation. (10% time)
  • Be a change agent for the company. Initiate and implement resort management strategic initiatives and programs developed to enhance guest satisfaction. Identify areas of process improvement and leverage best practices by working with appropriate corporate resources as necessary. (5%)
  • Performs other duties as needed. (5% time)
  • Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action
  • Possess innate analytical ability to grasp numbers and understand their impact (e.g. demonstrated ability to work under pressure, or possesses good written and oral communication skills)
  • Ability to ensure administrative functions and duties are assigned and completed according to WVO standards, including timekeeping, vendor/board contracts, revenue documents and personnel action forms
  • Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values
  • Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up
  • Working knowledge of the composition of Association documents, some understanding of governing statutes and board meeting procedures
  • Proven success managing budgets
  • Demonstrated knowledge & application of applicable codes, laws & regulations
  • Working Knowledge of Housekeeping, Front Desk, Maintenance, F&B departments
  • Professional appearance and excellent communication skills in dealing with associates, guests, board members and vendors
  • Ability to keep sensitive information confidential
  • Microsoft Office: Word, Excel, PowerPoint
  • Three to five years of property Vacation ownership/hotel management experience required, with mixed discipline
7

General Manager, Resort Operations Resume Examples & Samples

  • Responsible for maintaining the overall operation of the resort: oversee operational department and vendor operations, demonstrate a passion and understanding of company goals, ensure your site meets all standards by performing daily audits and inspections, execute the operations of all outlets including fitness centers, food and beverage and activities, Identify process improvements and best practices, ensure all compliance standards and audits are met, execute strategic goals, participate/facilitate committee and team projects. (30% time)
  • Build and maintain strong working knowledge of HOA relationship: exhibit working knowledge of standards and documents for HOA, understand governing statues and board meeting procedures, ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation. (10% time)
  • Positive, motivating attitude ensuring a productive environment
  • Ability to problem solve and use good judgment
  • Microsoft Office: Word, excel, Office
  • Mixed use experience a plus
8

General Manager of Operations Resume Examples & Samples

  • Supervise and manage the performance of direct reports
  • Recruit, develop and retain staff, partnering with Senior Management, Recruiting and Human Resources. This includes on-boarding and orientation for new hires
  • Proactively identify and resolve personnel issues in conjunction with Human Resources
  • In-depth understanding and knowledge of the wireless communications and infrastructure market in Puerto Rico
  • Demonstrated track record of identifying, negotiating and executing new business development opportunities that create long-term value
  • Ability to diagnose business challenges, then customize solutions and apply best-practices as appropriate
  • Strong finance skill set with a solid understanding of cash flow management and project analyses capabilities
  • Disciplined, organized, and thorough individual who is a self-starter with a demonstrated mastery in multiple tasking
  • Proven ability to work effectively in an entrepreneurial culture
  • Excellent relationship-development and -management skills resulting in long-term, mutually beneficial client relationships
  • Self-motivated; able to work both independently to complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify quality solutions
  • Ability to work with functional groups and different levels of employees to effectively and professionally achieve results and ensure operational satisfaction by effectively and efficiently addressing issues
  • Minimum 5 years of experience in the sales, business development and business operations of the wireless communication sector in Puerto Rico required
  • Minimum 5 years of negotiation, client relationship management and personnel management experience required
  • Experience with managing a minimum annual profit and loss of $20 million preferred
  • Thorough knowledge of telecommunication construction practices required
  • Verbal and written fluency in English and Spanish required
9

General Ledger Operations Manager Resume Examples & Samples

  • Degree or equivalent
  • Qualified accountant with a minimum of 3 years PQE
  • Experience working in shared service or large multi-national company environment
  • Solid IT skills including knowledge of an ERP system (e.g. Oracle – JDE)
  • Management of teams of analysts
  • Good analytical, troubleshooting and problem – solving skills
10

Assistant General Manager, Operations Resume Examples & Samples

  • Ensure that a safe transportation service is provided in accordance with corporate policies, practices, government regulations and Canadian Railway Operating Rules (CROR) and special instructions
  • Secure that commuter train operations meet the client’s demands and objectives by involvement in the development of train schedules with our partners
  • Act as liaison regarding train performance and delays
  • Direct train operations contract in the most efficient and cost-effective manner and also ensures a reliable performance
  • Provide leadership and coordination to Train Operations, Crew Management, Customer Service and Regulatory Affairs
  • Guarantee compliance with Health and Safety regulations
  • Establish and maintain relationships with internal and external stakeholders
  • Ensure that all accidents and incidents are properly investigated and properly reported to the required authority
  • You hold a Degree in Business Administration, Engineering and/or other relevant training
  • You possess a minimum of 10 Years of experience in Canadian Rail Operations and a minimum of 5 years in Crew Management and/or Regulatory Affairs
  • (Experience as Train Conductor or as Locomotive Engineer considered an asset)
  • You possess initiative, are results driven and are able to work under pressure and meet tight deadlines
  • You have strong team leadership skills as well solid analytical, planning, and problem solving abilities
  • You possess superior communication skills (written & spoken) and the ability to influence at different levels of the organization
  • You are proficient with MS Office and SAP
  • You have excellent written and spoken English and French communication
11

General Manager Services / Operations Resume Examples & Samples

  • Through collaboration with others, establishes and maintains strong working relationships with internal and external customers and assists subordinates in resolving high visibility problem cases or issues. Acts with a sense of urgency and takes accountability for resolving issues
  • Generates ideas for process and technology improvements within and across businesses and implements change. Prepares high level cost benefit analysis. Focuses on increased responsiveness, resolving issues and continuously raising the quality of work
  • Participates in the development of, annual plans including budgets, forecasts, workforce and business continuity plans. Manages and monitors performance against plan
  • Responsible for staying up to date on trends and developments within functional area of expertise as well as the insurance industry
  • May be responsible for facilitation and coordination of training initiatives
  • Knowledge of the insurance industry as well as an understanding of the company's products, stays informed on relevant insurance industry trends
  • Ability to effectively lead and motivate others in accomplishing established goals, builds a competitive organization by attracting, managing, developing and retaining the talent needed to win
  • Excellent analytical and problem solving skills, uses metrics and information analysis, accesses technology resources as needed
  • Ability to implement systems, processes and procedures that improve the customer experience and result in profitable growth
  • Ability to travel to field locations as necessary
12

General Manager Operations Resume Examples & Samples

  • Manage the operational performance of a designated pharmacy in order to achieve operational targets while maintaining all federal, state, and local compliance requirements
  • Ensures appropriate resources are mobilized and operating effectively in order to meet customer commitments
  • Consults with internal partners to develop action plans to address customer risks and opportunities
  • Leverage expertise in supply chain and pharmacy operations to ensure improve processes and create optimal efficiency of a pharmacy location
  • Implements enterprise-wide standard processes, programs and procedures within a pharmacy location
  • Partner with suppliers to ensure medication delivery routes meet customer needs
  • Accountable for recruiting, hiring, and training and engagement of pharmacy staff in order deliver on pharmacy goals
  • Responsible for coaching and development of direct reports
  • Operate with strong business acumen; hold responsibility for overall location operation metrics, employee engagement and compliance
13

General Manager Operations Resume Examples & Samples

  • University graduate or Equivalent from recognized and reputable institution/university
  • 10 - 15 years' experience in related field
  • 5 - 7 years' experience in a similar capacity or administration
  • Fluency in both written and spoken English are essential
  • Management Course
  • Professional field related courses trainings
  • Must possess excellent people management skills, with highly effective communication and negotiation skills
  • Apart from leadership and cooperative qualities, must possess every administrative quality for uplifting the standard of the company
14

General Manager Operations Arvika Resume Examples & Samples

  • To set goals, control and sustain work within the line
  • Budget and taget process for Operations Arvika
  • To continue to develop and secure a strong and competent leadership team within Operation Arvika. To ensure the leadership team understand and is motivated to drive toward overall Operation strategy and working with the Volvo Production System
  • Secure that the line organization supply necessary competence and resources
  • To develop and adhere to the quality control system within the area of responsibility
  • Appropriate University degree, i.e. M.Sc. in engineering (Civ.Ing) or equivalent
  • At least 5 years’ experience from management position within the global manufacturing industry
  • Some years of experience from senior management within manufacturing industry
  • Knowledge of and experience from organizational development and Volvo Production System
  • Good understanding of Volvo and its organization
  • Ability to provide strong leadership, structure and articulate a clear vision
  • High degree of personal motivation, drive and energy
  • Proficient communicator, networker and team player, and be able to create enthusiasm in the personnel as well as be able to work and manage in a matrix organization
  • Must have a confident presence, the ability to set high expectations, run several activities simultaneously and driving towards results
  • Capable of self-direction, setting own agenda while also consulting with stakeholders to ensure alignment
15

General Manager, Regional Operations Resume Examples & Samples

  • Ensure the achievement of revenue, cost and profit targets through implementation of the branding & marketing, leasing and pricing strategies in line with the operation’s conceptualization and meeting financial targets
  • Maximize brand building, asset values and returns through provision of high level of service to tenants/customers, enhancement of tenant/merchandizing mix, implementation of marketing and advertising programmes to drive sales/traffic and execution of effective assets/facilities maintenance and improvement programmes
  • Manage contractual, legal and operation risks with respect to the operation of the responsible asset portfolio through working closely with relevant corporate departments, following established policies and procedures and compliance with relevant regulations
  • Create and reinforce strong customer service orientation in the operation, develop and implement customer experience initiatives to ensure a high level of customer satisfaction on the Company’s products and services
  • Contribute to a favourable operating environment for the operation by developing and implementing the community/government relations plan as well as takes an active role in local community organizations. Professionally network with the appropriate community/government leaders, institutions, potential investors, JV partners, direct / indirect customers, media and local associations
  • Lead and develop a highly competent and professional team of staff, ensure implementation of effective management systems and practices in line with the Company’s direction and policies and build a strong corporate culture in the organization
  • Degree holder in commercial leasing, marketing, operation of shopping center related retail businesses in China or HK
  • At least 10 years relevant experience with a track record working as senior management at a large property company, hotel, retail or renowned department store
  • Previous experience working as project-in-charge with hands-on operational experience in a large scale commercial project with retail or F&B portion in China
  • Result-oriented, confident, creative, strong business acumen and a good team leader
16

General Manager, Resort Operations Resume Examples & Samples

  • A minimum of 3 years managing & leading hotel or timeshare operations including a track record of successful communication, budgeting & negotiating skills
  • Mixed use experience (vacation ownership, hotel and fractional)
  • Proven success managing budgets in excess of $3 million and reporting to HOAs is a plus
  • Experience operating computer systems for hotel & property operations, logistics, finance & inventory
  • Skilled directing human resources activities including labor relations and staffing requirements
17

General Operations Manager Resume Examples & Samples

  • Bachelor's Degree in Business, Engineering, or related area
  • 7-10 years leadership experience in manufacturing/engineering, preferably in a Product Development environment for upholstered furniture
  • Lean Six Sigma Certification Preferred
  • Change agent mentality
  • Expert knowledge of Microsoft Office applications (Excel, Access, PowerPoint, Microsoft Projects, etc.)
  • This position is not eligible for visa sponsorship
18

General Manager, Operations Resume Examples & Samples

  • 1) Achieve Annual Financial Target and Strategic Plan
  • Manage the Logistics Operation to achieve the financial target set by the company
  • Implement the approved operating plan and ensure that both profitability and efficiency objectives are achieved
  • Implement the agreed plan to achieve the stretch target and goals for each of the accounts to ensure that profitability and efficiency is maximized
  • Plan and recommend investments that will achieve sustainable cost savings and process /efficiency improvements. 2) Business Development
  • In conjunction with the Business Development team, identify and define opportunities to close new businesses or to on-sell the menu of services to existing clients and strive to achieve business extension opportunities that will enhance both the profitability and reputation of the Logistics business 3) Customer / Industrial Estate / Business Relationship Development
  • Establish and maintain close business relationships with all key customers
  • Ensure full compliance with all Regulatory & Industrial laws & operating practices pertinent to the correct operation of the Logistics facility and Logistics business
  • Ensure the certification, maintenance and renewal of all relevant operating Licenses, Registrations and Certificates (i.e.) ISO, TAPA, GSDP, Thai FDA, DOEB, etc. 4) Business / Budget Planning
  • In conjunction with the Managing Director, prepare and recommend business and budget plans for approval
  • Report against agreed Goal’s to ensure that progress against the business plan is measured, and that any gaps identified are remedied if appropriate to do so
  • Ensure all operating expenses are controlled within approved levels
  • Ensure all Capex is pre-approved in line with published Company Policy, and that all investments of Capex into the business are achieving the stated objectives
  • Initiate cost saving projects with emphasis on improved processes, line efficiency gains, reduced wastage or increased automation so as to reduce cost, improve quality and increase productivity. 5) People Management
  • Ensure that the highest level of Health & Safety is maintained and to ensure that any deviations from these published standards are reported promptly to the Managing Director
  • Implement and maintain an appropriate People Development Programe
  • To coach and develop Operation Managers and Supervisors on important aspects of work performance, and where appropriate recommend development plans promotion or further improvement in areas of poor performance
  • Create a Team environment in the business and as appropriate run workshops to share best practices
19

General Manager of Operations Resume Examples & Samples

  • Promote a safe working culture for all employees; work with safety and field personnel to minimize risk and increase safety for employees at all times
  • Oversee terminal and aggregate operations through the administrative direction of the Area Managers to ensure projects are built safely, on schedule and within budget
  • Drive operational performance and improvements to meet or exceed company and divisional goals
  • Provides strategic vision and oversight of capital expenditure planning and support
  • Provide leadership and direction to ensure efficiency, quality, service, and cost-effective management of resources
  • Ensure safety policies are enforced and safe work practices are applied to all tasks
  • Act in an ethical manner, portray a positive company image and promote customer relations
  • Review job quality to ensure customer specifications are being met and eliminate rework
  • Provide input to project manager for schedule updates, material variances, and changes to scope of work
  • Maximize success of productivity measures on all jobs
  • Provide leadership and direction in sales and marketing efforts resulting in maximum product sales, meeting or exceeding customer expectations, and driving maximum profitability
  • Troubleshoot and resolve issues
  • 10+ years of related industry experience managing and leading multiple operations
  • Experience with managing capital expenditure planning and budgets to support strategic business plans
  • Have strong technical knowledge of processing operations
  • Demonstrate understanding of Performance Management, Lean Manufacturing Systems and demonstrate a hands-on, collaborative approach
  • Be action oriented and drive for results
  • Demonstrate strong, oral communication and listening skills
  • Ask good questions to get at root cause of problems
  • Be able to coach and develop others; share his/her knowledge
  • Work well in a team and build relationships
  • Have strong planning and organizing skills
  • Be able to deal with ambiguity and facilitate change
  • Manage vision and purpose
  • Able to stand, walk, use hands and fingers to manipulate objects, talk and hear
  • Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus
  • The employee is frequently required to sit, and use hands
  • The employee is frequently required to stand and walk for extended periods of time
  • Able to safely drive a vehicle for long periods of time
20

General Operations Manager Resume Examples & Samples

  • Communicates company safety program enforces safety rules and compliance with all government regulations. Maintain a safe work environment at all times with a focus on preventing accidents and injuries
  • Interact daily with internal and external customers to deliver exceptional customer service to meet and exceed customer expectations and provide on-time and quality delivery of freight
  • Direct and coordinate facility operations between departments to obtain optimum use of equipment, facilities and personnel to meet customer needs
  • Oversee the implementation and adherence to production and cost control policies through proper staffing, training and supervision of employees. Coordinate efforts with Human Resources to recruit and source qualified applicants for operations positions
  • Maintain knowledge of applicable Collective Bargaining Agreements (CBA). Establish and maintain a good working relationship with labor by resolving problems in a fair and timely manner
  • Review and analyze operations reports in order to identify issues and recommend any necessary changes to ensure production goals are maintained to meet the highest possible customer satisfaction while minimizing operating costs for the facility
  • Ensure necessary resources of labor, equipment and time are available to all employees to allow maximum productivity of operations staff
  • Utilize independent judgment and effectively recommend personnel actions in accordance with company policy, procedures and contractual language
  • Manage work assignments, monitor performance and provide training on duties, policies and procedures
  • Utilize work method programs for training and education to motivate employees to improve performance and quality of work
  • Communicate clear performance expectations to ensure high-performance work environment and proactively provide specific, balanced and timely coaching/feedback to reinforce and encourage high performance and promote a culture of teamwork
  • Conduct performance reviews and focuses on development and career planning for their assigned staff
  • Report to the leadership of the status of facility projections of manpower and freight flow, progress on division goals and communicate staffing needs
  • Collaborating - Working cooperatively with others to help a team or work group achieve its goals
  • Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
  • Five (5) years of supervisory experience
  • Experience in the transportation industry with deep knowledge of operations and logistics
  • Effective organizational, planning and prioritization skills
  • Bachelor’s degree in transportation, business, engineering or related area
  • Knowledge of company policies and procedures
  • Safety/OSHA knowledge or certifications
21

VP of Operations & General Manager Resume Examples & Samples

  • Design and implement business strategies, plans and procedures
  • Provide day to day leadership and management that incorporates both the core values of Protective and supports business strategies
  • Supports the company to achieve and surpass sales, profitability, business goals and objectives
  • Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the business segment
  • Collaborates with management team to develop and implement plans for the operational infrastructure of systems, processes and people to accommodate growth objectives of the organization
  • Provide mentoring to the management team; attract, recruit and retain key talent
22

General Manager Materials Operations Resume Examples & Samples

  • Ensure availability of proper storage and security of Company material and assets at their assigned BlueCities, to include, but not limited to, onsite and offsite warehouse storage facilities
  • Responsible for the inventory accuracy of the material residing in the TRAX System with the control of the facilities to ensure accuracy using the inventory management systems
  • Work with Purchasing, Planning and Maintenance departments for heavy checks and Line Maintenance to ensure parts and material are flowing through; ensures accuracy of the process and of the inventory
  • Train Crewmembers to perform their prescribed duties, to include documentation within the Aviation Training Management System (ATMS)
  • Train Crewmembers to handle and oversee hazardous material, to include packaging, labeling, documentation and file retention as proscribed by International Air Transport (IAT)
  • Negotiate contract terms and conditions
  • Responsible for industry leading inventory to fleet size ratios
  • Review and analyze asset control measures and usage s to identify areas of revenue control for the department
  • Partner with Finance liaison and manage budget process for Materials and build and maintain capital/operating budget for the business unit
  • Ensures performance is compliant with internal and regulatory standards
  • Partner with Material Planning & Procurement to optimize sourcing needs
  • Develops and continually improves process and procedures for the business unit, while partnering cross-departmentally (internal and external) to ensure alignment and sharing of best practices
  • Responsible for scheduling, staffing, and building manpower requirements
  • Takes a significant role in the development and training of crewmembers to support engagement, growth, and achievement of goals
  • Ensure the management of safety risks and security threats to aircraft operations
  • High School Diploma or General Education Development (GED) Diploma
  • Seven (7) years warehouse/logistics experience
  • Five (5) years of leadership experience
  • Working knowledge of applicable FAR’s
  • Track record of capturing value and savings within a Material Operations function
  • Possess and maintain a valid Driver License and a record that meets JetBlue Airways’ insurance standards
  • Proficient with Microsoft Office Suite
  • Excellent verbal, written, as well as strong analytical and time management skills
  • Available for occasional overnight travel (30%)
  • In possession of valid travel document with the ability to travel in and out of the United States
  • Pass a ten (10) year background check and pre-employment drug test
  • Bachelor’s degree in aviation or related field
  • Prior Aviation leadership experience
  • Experience leading a large multiple location warehouse/logistics team
  • Ability to work in a team environment, under pressure, in a demanding, and fast-paced operation
  • Accountable and results driven
  • Flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System * Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
23

General Operations Manager Resume Examples & Samples

  • A strong Internal and external customer commitment
  • Ability to drive continuous improvement in productivity, cost control, service, invento1y accuracy, housekeeping and safety
  • Proven proficient knowledge of Microsoft Office applications (Excel. Access, PowerPoint, Microsoft-Projects, etc.)
24

General Manager Operations Resume Examples & Samples

  • Responsible for the overall planning and organization of the total maintenance effort to include such areas as
  • Overall plan and layout
  • Organization
  • Standard and special field operating procedures
  • Business plans and strategy development
  • Coordinates with the client, project management and project services in setting up required reporting procedures and formats for client and Jacobs’ management needs
  • Reviews construction cost, estimates, budgets, forecasts and schedules. Also reviews certain specifications and drawings for economic constructability
  • Participates in the resolution of major problems such as labor disputes, workforce staffing, material delivery and contract/subcontract administration
  • Coordinates with the project managers, design engineers, procurement, planning and scheduling and other personnel in setting and maintaining priorities to ensure timely performance sufficient to keep the overall project on schedule and within budget
  • Directs the Site management teams in the overall maintenance efforts
  • Provides counseling and guidance to Site Teams
  • Participates in the review and/or development of functional operations and controls
  • Reviews and approves preliminary estimate and maintenance schedules as required
  • Participates in the engineering and operations review meetings
  • Management review meetings where approvals of tentative schedules and budgets are made
  • Participates In proposal preparation, project planning and scheduling by furnishing expertise on maintenance methods and equipment, labor productivity guidelines, and estimates of distributable expenses and labor wage rates
  • Leads and coordinates operational RFP responses and supports operational sales efforts
  • Interacts with both client management and senior Jacobs management
  • Minimum of 15 years of experience in maintenance activities
  • Able to legally travel outside of Canada
  • Thorough knowledge of all field engineering disciplines, all maintenance technologies, turnaround processes, and project management
  • A recognized degree in an engineering or scientific discipline OR
  • Specialized courses In construction management AND/OR
  • Extensive actual work experience leading to the thorough understanding of the knowledge described above
25

General Manager Ground Operations Resume Examples & Samples

  • Oversight of the operations at Ryanair bases and airports
  • Manage relationship with key suppliers, Handling Agents and Airports
  • Responsibility for all aspects of base / airports set-up and on-going compliance with approved Ryanair ground operational and administrative procedures
  • Ensuring that infrastructural, contractual and operational requirements and performance targets are achieved in compliance with the highest standards of safety
  • Ensuring optimum punctuality, customer service and cost-efficiency standards are met
  • Liaising with airport authorities and ground handling and recruitment agencies to ensure a safe, efficient operation is established and maintained
  • Development and implementation of programmes to incorporate changes in corporate policy, new legislative requirements affecting ground operations and changes in traffic capacity at assigned airports
  • Chairing of weekly meetings with key personnel at each base / airport and issuing minutes and action points arising from these meetings
  • Reporting of any issues pertinent to operations department and providing any practical assistance to them in the satisfactory resolution of these issues
  • Ensuring compliance with all EU Safety and Security requirements
  • Ensuring good communication and professional working relationships with colleagues and Managers
  • Manage safety and quality programmes to ensure high standards of safety and compliance maintained at all times
  • Responsibility to ensure all Ryanair budget targets are set and achieved
26

General Manager Operations Resume Examples & Samples

  • A Bachelor’s degree is preferred, preferably in Business Administration or Engineering from an accredited university
  • Minimum of eight years leadership experience in a manufacturing environment
  • Extensive product and process knowledge in valves
  • Working level of market knowledge (chemical, water, power, oil & gas, general industrial)
  • $100 million Sales + P&L management experience
  • Plant Management/Operations experience with 100+ employees
  • High level of collaboration and interaction with outside sales force
  • Must be a self-motivated contributing team member
  • High energy level and a strong work ethic, with the ability to instill these characteristics in others
  • Project management skills in managing multiple long cycle projects
27

General Operations Manager Resume Examples & Samples

  • Manages for overall facility profitability including: safety, productivity, operating expense, LPH, quality and resource allocation
  • Allocates and manages operation’s resources/roles based on operation’s and budgetary targets and customer expectations
  • WOW and other continuous improvement initiatives
  • Drives a high performance organization through
  • Demonstrated ability to solve problems, achieve results and foster strong customer service orientation
  • High degree of initiative, team building and dedication to effect positive change
28

Executive Assistant to General Manager of Convention Center Operations Resume Examples & Samples

  • Provide information and communication for the General Manager of Convention Center Operations including planning and scheduling meetings and appointments, organizing and maintaining paper and electronic files; managing special projects; conducting research; and collecting information by phone, mail services, websites and e-mail
  • Heavy daily multi-tasking including tracking, organizing, accessing and completing requests and approvals in Stratton Warren, Coupa, Workday, AP Direct, Remote Expense, Hotsos and Delphi
  • Manage reports and create spreadsheets in excel as needed to track various projects
  • Types documents to include correspondence, forms, reports, etc. in rough and final form ensuring accuracy of work from the standpoint of grammar, composition, form, and content. Monitors paperwork flow to make sure that timelines are met
  • Maintains department’s records, establishes files, answers multi-line phones while taking detailed and accurate messages. Takes initiative to resolve problems and provide information requested in a service-oriented capacity, always ensuring quality service is provided to all co-workers, management and internal and external guests/customers
  • Schedules meeting requests, appointments and maintains calendar of General Manager of Convention Center Operations
  • Manages the calendar with numerous last minutes updates and conflicts
  • Keeps the General Manager of Convention Center Operations informed on all pertinent information regarding specific activities and irregularities, if any
  • Assists department heads with special projects as well as coordination of specific functions, projects, and presentations
  • Handles situations where independent judgment is exercised, thereby relieving the General Manager of Convention Center Operations of extraneous matters
  • Organize, review and approve all Convention Center Operations expense reports including expense/receipt reconciliation
  • Excellent and proactive organizational skills required including maintaining, coding, labeling, and archiving paper files, binders, contracts, etc
  • Submit purchase requisitions and orders while ensuring the correct cost code is charged
  • Produce and distribute meeting minutes
  • Greet guests
  • Manage operation system users and submit Login Service Requests (LSR)
  • Complete and submit new-hire paperwork
  • Submit employee annual increases and promotions
  • Ensure the effective, efficient and correct flow of communication
  • Perform all other job related duties as requested
  • At least 3 years of responsible Executive Assistant or Administrative experience
  • Ability to read, interpret, write and evaluate reports and instructions furnished in written, oral, diagram or schedule form
  • Ability to maintain confidentiality of sensitive information and establish an effective working relationships with staff and management
  • Have interpersonal skill to deal effectively with all business contacts
  • Professional appearance and demeanor
  • Working knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook
29

General Operations Manager Resume Examples & Samples

  • A Bachelor’s degree or an equivalent combination of education and relevant work experience, along with a minimum of 7 years of management experience in complex, high SKU warehouse distribution environments
  • Technical knowledge of distribution, operations systems including WMS & RF Scanning is required. Experience with Voice Pick systems is desirable
  • Demonstrated successes in staff development, project management and demonstrated leadership, initiative and decision-making skills
  • Direct to Consumer or e-commerce experience is desirable
  • Excellent analytical skills and be capable of handling a variety of issues, problems and priorities simultaneously
  • The ability to foster a positive work environment by promoting teamwork, open communication and corporate culture
30

General Manager of Operations Resume Examples & Samples

  • Must hold a minimum of (10) years previous experience in open pit Gold mechanised mining
  • Must hold a BSc. in Mining Engineering from a recognised tertiary institution
  • Minimum (10) years’ experience in a similar “hands on General management ” previous Mining Operations management experience