Operations Excellence Manager Resume Samples

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MS
M Schaefer
Malachi
Schaefer
67709 Elenor Walk
Los Angeles
CA
+1 (555) 721 5827
67709 Elenor Walk
Los Angeles
CA
Phone
p +1 (555) 721 5827
Experience Experience
Boston, MA
Operations Excellence Manager
Boston, MA
Kutch-Streich
Boston, MA
Operations Excellence Manager
  • Develop and lead implementation of strategies supporting achievement of ACE Milestones & Silver/Gold goals as well as ACE Standard Factory
  • Manage / monitor progression of 9 business & support sites through the ACE 12.2 criteria
  • Identify risks to ACE progression and Associate certification goals and implement mitigations
  • Develop and deploy ACE assessment plans (includes cell assessment package reviews and coordination of ACE certification assessments)
  • Interface with ACE Client Manager and UTAS ACE Office
  • Exercise leadership through training coordination, coaching and communication of best practices
  • Facilitate the annual Policy Deployment Planning process and monthly reviews
Detroit, MI
Manager, Operations Excellence
Detroit, MI
Vandervort-Cassin
Detroit, MI
Manager, Operations Excellence
  • Works with senior leadership to evaluate potential opportunities to improve global drilling performance (operations and financial)
  • Leads teams to improve performance on Nabors rigs globally through field visits
  • Achieve buy-in of potential improvements and implementation blueprints and timelines across stakeholders, including DMs, RVPs, corporate functional leads, etc
  • Work closely with Director of Business Innovation and Operations Excellence Team to develop broad-based implementation blueprints and timelines to optimize results and speed of implementation
  • Work in close collaboration with field personnel and Operations Excellence Team to achieve results
  • Support pilots in implementing, testing and validating new process improvements
  • Document and present improvement processes including the results, to stake holders in order to gain their support for the translation of the changes on a broad basis as well as further improvements to operations
present
Philadelphia, PA
Regional Operational Excellence Manager Operations
Philadelphia, PA
Oberbrunner, Streich and Kessler
present
Philadelphia, PA
Regional Operational Excellence Manager Operations
present
  • Organize events/workshops to drive knowledge transfer and sharing of good manufacturing and best demonstrated practices
  • Support standardization of processes and continuous improvement training materials
  • Work with sites & training teams to deliver targeted EMS training and demonstrate use of Lean/Six Sigma concepts. Assess, coach and provide constructive feedback to team to strengthen competencies and promote systems level thinking
  • Monitor EMS progress and participate in site improvement visits. Analyze results and engage with sites to develop and ensure follow-through on improvement plans
  • Partner with manufacturing sites and associated key functions such as Supply Chain and Purchasing operations to deliver on improvement targets whilst driving improved quality and service performance. Facilitate continuous improvement events (such as workshops) to develop and maintain the improvement idea pipeline
  • Identify and work with teams in the Value Stream
  • Lead, coach, and participate in activities promoting improved end-to-end process design and delivery of regional/site metrics
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
University of Florida
Bachelor’s Degree in Engineering
Skills Skills
  • Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail
  • 5+ years in operations/ transportation quality, delivery experience or program management
  • Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way
  • Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges
  • Leader: Significant experience leading cross functional teams against tangible milestones, and to consistently deliver valuable projects
  • Demonstrated ability to manage large teams and multiple complex projects and competing priorities simultaneously and a proven track record of delivering results in large, cross-functional initiatives
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes and function specific software
  • Influencer: Innovative manager with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion
  • Knowledge of Microsoft applications such as Excel, Word, etc
  • Knowledge of SQL
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15 Operations Excellence Manager resume templates

1

Operations Excellence Manager Resume Examples & Samples

  • Develop and lead implementation of strategies supporting achievement of ACE Milestones & Silver/Gold goals as well as ACE Standard Factory
  • Manage / monitor progression of 9 business & support sites through the ACE 12.2 criteria
  • Identify risks to ACE progression and Associate certification goals and implement mitigations
  • Develop and deploy ACE assessment plans (includes cell assessment package reviews and coordination of ACE certification assessments)
  • Interface with ACE Client Manager and UTAS ACE Office
  • Exercise leadership through training coordination, coaching and communication of best practices
  • Facilitate the annual Policy Deployment Planning process and monthly reviews
  • Educate and train leaders and employees on ACE tools and other continuous improvement methods and processes
  • Ensure ACE tools (e.g. QCPC, Relentless Root Cause Analysis) are used across the organization to reduce lead times and the cost of poor quality and improve product first pass yield and on-time delivery
  • Facilitate strategic Kaizen Events, including Value Stream mapping, 3P, Cell Design, and Macro Planning
  • Drive the organization to recognize and attain best in class performance and processes through benchmarking activities inside and outside of the UTC businesses. Support standard work development efforts for Quality & ACE business processes
  • Facilitate goal setting, coordinating timelines, budget/staffing requirements, sharing best practices and celebrating successes
  • Motivate and mentor others and lead by example through active participation
2

Center of Excellence Operations Manager Resume Examples & Samples

  • Reference Infrastructure management (includes working with SaaS vendor for the reference portal, training, infrastructure improvement (evaluation of new technologies, integration into VMware sales enablement tools, SFDC integration, mobile apps)
  • Resource Library and Process Management (includes maintaining process documentation, creation of new processes and supporting documentation)
  • Provide on-going analysis and recommendations on reference inventory/usage
  • Research and institute best-in-class practices for reference function
  • Tracking and reporting of program KPI’s to stakeholders
  • Development of executive dashboard and standard reporting for function
  • Budget and vendor management
  • Lead global CR meetings regularly
  • Plan and facilitate annual Customer Reference global team meetings
  • 5 - 7 years of operations experience
  • 3+ years of operations, sales, inside sales, customer support or marketing experience
  • Able to work with cross functional teams in a global organization
  • Demonstrates a consultative approach
  • Strong program/project management skills
  • Excellent communication skills (oral and written, critical thinking and interpersonal skills)
  • Ability to garner support for new ideas and initiatives
  • Ability to problem solve
  • Expert Excel and PowerPoint skills, Adobe Professional desired
  • Strong work ethic and enthusiastic about new challenges
  • Comfortable with ambiguity and a willingness to try new approaches
  • Minimum 6-8 years experience in high tech, preferably software
3

Operations Excellence Manager Resume Examples & Samples

  • Assume an overall leadership role within Military Programs to assist peer and senior leaders in driving overall business objectives with a high level of customer satisfaction
  • Interface with various UTAS operating sites & strategic business units
  • Review and manage commitments in areas of inventory and overdue reduction
  • Be face to the Windsor Lock DCMA and lead the bi-monthly Management council meetings between UTAS and DCMA
  • Understand and interact with cross functional teams and businesses within UTAS
  • Knowledge of Planning and supply chain management a plus
  • Interface with UTAS and customer senior leadership
4

Operations Excellence Manager Resume Examples & Samples

  • Interface with the cross functional teams within the UTAS operating sites & strategic business units to improve operational performance
  • Review and manage commitments in areas of on-time delivery, overdue reduction and inventory utilization. Work with the business segments to define and execute short-term and long-term gap closure strategies
  • Develop, monitor and communicate daily operational commitment objectives and performance to these deliverables
  • Work closely with the Military Programs Finance team to provide sales forecasts and daily progress based on operational commitment performance
  • Manage ACE and Quality for the Customer Service Military Programs and Ground Support Equipment operations
5

Operations Excellence Manager Resume Examples & Samples

  • 8+ years of experience
  • Strong demonstrated leadership and team management experience
  • Strong understanding of UTAS operating sites and strategic business units
  • Aerospace aftermarket knowledge preferred
  • Strong demonstrated communication and presentation skills
  • Strong demonstrated MS Excel skills with the ability to perform complex analyses and data mining
  • Knowledge and control of contract requirements, delivery schedules, cost parameters, technical specifications, customer satisfaction, and overall business objectives are important
  • Ability to travel up to 20% of the time
  • Demonstration of job specific competencies including Business
6

Operations Excellence Manager Resume Examples & Samples

  • System-wide Process Excellence program execution
  • Minimal requirements BS Engineering or Science degree from an accredited college or university or equivalent experience
  • 3-5 years of experience in a commercial manufacturing setting
  • Investigation/root cause analysis/CAPA experience with working knowledge of 5 why’s/fishbone analysis/other investigation tools
  • 3-5 years proven knowledge of core Quality tasks (planning, control, improvement) with a particular strong history in driving process improvement activities
  • Understanding of cGMP’s, quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics
  • Relevant industry specific business or operations experience demonstrating strong leadership skills and a proven ability to facilitate cross functional teams. Relevant experience should include the following: project management, Lean Six Sigma (L6S) Black Belt or Green Belt experience, process engineering or industrial engineering; quality, and change management experience
  • Will be able to acquire and analyze data using appropriate standard quantitative methods across a spectrum of business environments to facilitate process analysis and improvements
  • Must have a thorough understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvements
  • Excellent communication skills, both verbal and written. Able to communicate in both large and small setting, including one on one situations. Must be able to work independently, multitask and have good time management skills. Ability to work effectively through influence and foster a strong sense of teamwork both inside and outside the group
  • Demonstrated computer proficiency e.g., word processing, spreadsheets, graphing
  • Occasional travel (up to 10%, including international travel.)
  • Strong conflict resolution skills are required
7

Operations Excellence Manager Resume Examples & Samples

  • Work with the Military Programs Quality organizations across all UTAS SBU’s to ensure alignment on operational and customer objectives
  • Lead the bi-monthly management council meetings between UTAS and DCMA. Track and facilitate closure of the action items
  • Be the focal point for military aftermarket operational transition from Customer Service to the strategic business units
  • Interface with UTAS and customer senior leadership; including presenting daily sales
8

Regional Operational Excellence Manager Operations Resume Examples & Samples

  • Monitor EMS progress and participate in site improvement visits. Analyze results and engage with sites to develop and ensure follow-through on improvement plans
  • Work with sites & training teams to deliver targeted EMS training and demonstrate use of Lean/Six Sigma concepts. Assess, coach and provide constructive feedback to team to strengthen competencies and promote systems level thinking
  • Support standardization of processes and continuous improvement training materials
  • Lead, coach, and participate in activities promoting improved end-to-end process design and delivery of regional/site metrics
  • Participate in Strategic Planning & Deployment process to define priorities and align with business measures
  • Develop presentations to summarize findings and propose recommendations
  • BS in Industrial Engineering / Mechanical Engineering / Manufacturing Engineering / Supply Chain / Operations or similar degree
  • Minimum 8 years related experience across multiple (2+) industries / businesses / production environments with extensive knowledge of lean production and use of Gemba based continuous improvement tools
  • Ability to apply sound business principles of logical or scientific thinking to a wide range of operational and strategic challenges and problems in difficult and deadline driven situations
  • Identify key issues, gather, analyze and synthesize data to support hypotheses and develop actionable recommendations
  • Advanced knowledge and deployment of Operational Excellence techniques and methods, including Kaizen, Lean Manufacturing, 6S, TPM, OEE and other modern manufacturing techniques, to drive cultural change of the organization and encourage employee engagement
  • Project management skills with ability to perform cost/benefit analysis and create and execute plans
  • Strong team builder, mentor and coach with influential leadership competencies. Able to quickly establish credibility and win respect of key stakeholders. Sensitivity to driving change
  • Ability to work with stakeholders, colleagues, senior and line managers at all levels
  • English & German (Fluent) any other European language also beneficial
  • Must be willing to travel, as required – up to 50%
  • LI-CL
9

Operations Excellence Manager Resume Examples & Samples

  • Leading or facilitating root cause analysis or Kaizen workshop
  • Help implement process improvement projects in the plant to streamline workflow
  • Perform data collection and job re-design for standard work implementation at the shopfloor
  • Perform data collection and analysis on long term production issues and perform root cause analysis to resolve the problem
  • Support and run cost improvement projects such as performing trials, engineering studies and reduction projects
  • Help manage and maintain current process such as visual factory, RCA in the operations area
10

Manager, Operations Excellence Resume Examples & Samples

  • Supports and leads priority initiatives for global drilling and leads several cross-functional teams
  • Leads teams to improve performance on Nabors rigs globally through field visits
  • Works with clients to propose additional rigs/services to meet client requirements
  • Works with senior leadership to evaluate potential opportunities to improve global drilling performance (operations and financial)
  • As required, leads teams of external consultants to ensure timelines and deliverables are met
  • University degree, preferably in business/accounting or engineering
  • Capable of coordinating many projects and managing cross-functional teams
  • Solid operations generalist with experiential knowledge in oil and gas project management
  • Possession of excellent quantitative analytical and conceptual skills, with the capability to structure and oversee sophisticated hypothesis-driven analyses
  • Possession of excellent oral and written communication skills, with the ability to interact effectively with all levels of management
  • Prior legal experience in the oilfield service industry helpful
  • An advanced degree, such as MBA
  • 4-5 years of oil and gas experience, preferred
  • 1-3 years of mgt. consulting experience, preferred
11

Operations Excellence Manager Resume Examples & Samples

  • Influencer: Innovative manager with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion
  • Leader: Significant experience leading cross functional teams against tangible milestones, and to consistently deliver valuable projects
  • Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way
  • Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges
  • 5+ years in operations/ transportation quality, delivery experience or program management
  • Bachelor's degree in Computer Science, Engineering, Business, Economics, Mathematics or related field or equivalent experience
  • Demonstrated ability to manage large teams and multiple complex projects and competing priorities simultaneously and a proven track record of delivering results in large, cross-functional initiatives
  • Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, identify issues and measure impact
  • Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail
  • Thrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel
  • Knowledge of Microsoft applications such as Excel, Word, etc
  • MBA or Master’s degree in Engineering or other technical field
  • Knowledge of DMAIC and Six sigma methodologies / certification
  • Knowledge of business intelligence tools such as Oracle BI, Tableau, JMP, Minitab etc
  • Advanced SQL proficiency
12

Operations Excellence Manager Resume Examples & Samples

  • Lead the in market Food Operations Managers – expanding from an initial 2 FTE as the program is deployed across the West Coast
  • Frequent store visit schedule to ensure consistent, high quality execution of the foodservice offer. Regular liaison with Store Operations teams in market
  • Review monthly format audits of the Foodservice offer and provide scorings to Franchisee, FBC and La Palma support office with corrective action plan as required
  • Develop materials and process for on site coaching and development of franchisee teams in the execution of all new foodservice and beverage offers and products
  • Training of Food operations Managers to deliver store staff and franchisee on operation of equipment, food processes, food safety, merchandising routines, food preparation
  • Assisting to identify and solve operational execution problems in the new food offer program to develop food program for smooth scaled rollout
  • Work closely with Foodservice, Hot & Cold Beverage and Fountain category teams and vendors to develop operational tools, aids, and programs to support Franchisees ability to achieve consistent operational excellence. Close working with Operations and Ops Ex team members to ensure strong alignment
  • Lead the weekly Foodservice Telco to agree priorities and activities with the Support Office Food team
  • Represent Food Operations in the monthly La Palma food team meeting for medium and long term planning, vendor liaison and activity planning
  • Monthly participation in the Regional Operations Team meeting to report on progress issues and agree support for specific store and process & safety issues
  • Escalation of non compliance or consistent failure to meet food offer requirements to ampm leadership team
  • Experience in working in a company operated and franchisee operated model strongly preferred
  • Monthly travel ampm stores across the West Coast
  • Operational experience within Multi Unit Foodservice, QSR, Forecourt Retail or Convenience Retail is essential
  • Familiarity with the principles of category management, offer development, procurement
  • Detailed food safety knowledge including food safety qualification or certification strongly preferred
  • Highly experienced team leadership and team development
13

Operations Excellence Manager Resume Examples & Samples

  • 7+ year’s business/lean/operations experience, driving team excellence, and managing people
  • Proven leadership skills (lead, motivate, process and people management skills)
  • Passion and commitment to Enterprise Lean Sigma
  • Experience in improvement processes (i.e. Six Sigma, Lean, etc.)
  • Authority to make changes happens across functions and departments
  • Authority to commit resources
  • Track record of being a change agent
  • Successful and effective communicator
  • Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes and function specific software
14

Operations Excellence Manager Resume Examples & Samples

  • Maintain OPEX local team by training team members to become Lean experts fora career development path
  • Maintain work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments
  • Conduct Kaizen events using Lean and ACE methodologies to generate priority initiatives with measurable results
  • Partner with the Site Leaders and Human Resource team to link individual performance with the achievement of organizational goals
  • Represent the business in customer, community and industry events or associations
  • Provide technical guidance and mentorship to Lean Leaders and Black/Green Belts to drive project execution. Identifies and tracks all Operational Excellence improvement projects and cost savings
  • Provide shop-floor and administrative areas Lean support. This includes expert knowledge and application of the TPS principles of Lean – 6S Workplace Organization, Value Stream Mapping
  • Possess expert knowledge and practical application of problem solving 8D, PDCA and DMAIC tools and methodologies
  • Experience providing problem solving training and coaching to all levels of the organization
  • Six or more years of experience working at a similar role with proven track of success
15

Operations Excellence Manager Resume Examples & Samples

  • Ensure products are provided to customers on time so that product quality, yield, operating costs and process efficiencies are met
  • Identify/prioritize/provide resources to assist the plant manager to meet the annual operating plan and budgetary commitments
  • Owns the plant strategic planning process
  • Owns DMAIC training, Kaizen management, and lean facilitation
  • Owns the management of the Hayward VIP process
  • Strong technical understanding of the Hayward manufacturing and quality processes
  • Commitment to employee feedback and developmental processes
  • Help prepare budgets and forecasts for areas of responsibility
  • Ensures adherence to all environmental, health and safety SOPs, equipment, policies and procedures, including any department specific requirements
  • Work with divisional personnel in support of projects within areas of responsibility
  • Support plant-wide strategic plan programs and activities
  • Candidate will drive continuous improvement through operational excellence throughout the facility
  • Assist with development and communication of a methodology which leads to continuous process improvement throughout the plant
  • Assists management in selecting projects that align with business/functional goals and strategies
  • The candidate should possess strong negotiation skills including the ability to influence and facilitate large teams
  • Strong interpersonal and coaching skills are a must. Candidate should possess a high level of energy and drive that result in a team member that is self-directed with a proven track record of successes
  • Advanced PC skills such as MS Office, process mapping software, Mini-tab is required. cGMP and ISO9001:2000 experience in conjunction with the ability to operate within an FDA regulated industry is highly desired
  • The candidate should possess excellent analytical and problem solving skills coupled with experience in project management
  • Must be able to work extended hours and various shifts as needed to support plant operations (exceptional situations)
  • Must be able to work in controlled environments requiring ISO 7/8 gowning
  • Black belt certification
16

Operations Excellence Manager Resume Examples & Samples

  • Implement Operations Excellence (OPEX) structure to support strategic initiatives and short- and long-range business plan
  • Develop Eaton Business Excellence (EBE) / Eaton Lean Six Sigma (ELSS) vision for the business
  • Achieve or exceed EBE assessment score/targets
  • Build ELSS culture by developing awareness and expertise of lean manufacturing concepts and tools at all levels of the organization
  • Develop ELSS competencies and deploy program to achieve operations goals including; CONC, DOH and ROS
  • Drive Operational Assessment (OpA) validation activities improving score year over year
  • Manage manufacturing support team including; Manufacturing and Test Engineers, Lean Specialist and Document Control Coordinator
  • Deploy 5S and foster/expand 5S culture
  • Achieve or exceed cost out goals as determined by the business profit plan
  • Implement tools such as; visual factory, value stream mapping, standard work, work instructions and training best practices
  • Promote a culture of systematic problem solving (PDCA) to improve manufacturing and non-manufacturing processes
  • Drive employee engagement in continuous improvement and lean manufacturing
  • Develop and report out metrics for verification of continuous improvement activities including cost out activities
  • Bachelor’s Degree in Engineering from an accredited institution required
  • Minimum of 8 years of combined experience in manufacturing, manufacturing engineering, quality, continuous improvement and/or lean manufacturing
  • Knowledge and experience on a Business Excellence process / criteria – similar to the Malcolm Baldrige Award
  • Knowledge and experience with the deployment of business system tools and processes
  • Certified in Lean manufacturing, Certified Quality Engineer / Manager, Six Sigma Black belt – preferred
  • Bilingual; Spanish / English
  • Excellent leadership, facilitation, and communication skills
  • Ability to work effectively with all levels of the organization
  • Business communication proficiency (written and verbal)
  • Self-starter with excellent organization and time-management skills
  • Proven demonstration in application of Lean Six Sigma tools
17

Manager Operations Excellence Resume Examples & Samples

  • Implementing operational excellence with focus on shop / fulfillment operations, sharing of best practices across markets
  • Drive operational excellence in day-to-day business. Conduct process reviews to identify gaps and improvement potential
  • Support key strategic and analytics initiatives related to omnichannel and fulfillment models as well as the integration points in the DBC strategy and ecosystem
  • Provide trainings and material in terms of global DTC systems
  • Moderation of global best practice round tables
  • Be the product owner of A-Live voucher application tool
  • In depth E2E understanding of digital and eCommerce processes and systems
  • Experience in eCommerce shop systems site operations
  • Knowledge of Commerce Cloud functionalities and features
  • Business administration university degree with focus on eCommerce and Information Technologies
  • Min. 3-5 years of work experience in eCommerce or Operations
  • Proofed experience in stakeholder management and operations
18

Operations Excellence Manager Resume Examples & Samples

  • Develops, recommends continuous improvement projects for the Charlotte DC
  • Manages the facility’s cost our database project deck valued at ~$800K annually, ensuring that savings goals are met by facilitating process improvement events throughout the year
  • Effectively lead associates in Lean Events creating a common vision and an understanding of the organization’s strategy, as well as enhancing associate commitment through the celebration of individual and group achievements
  • Ensures the development of systems and procedures for operating and managing physical facilities, equipment, and products in a profitable manner
  • Maintains oversight of improvements to ensure sustainability
  • Ability to learn the operational nuances of the Distribution Center in order to act as a functional leader of the facilities day-to-day
  • Apply principals and initiatives of the Eaton Business System to drive continuous improvement activities
  • Leverage EBS Pull, CIF and Structured Problem Solving as the foundation for deployment & execution
  • Drive CIF (Continuous Improvement Framework) by training, coaching and leading by example by leveraging the 8 Building Blocks of CIF: Process Standardization, Visual Controls, Leader Standard Work, Daily Accountability, Process Checks, Manning Strategy, Gemba Walks, and CI for Everyone
  • Utilize analytical / statistical tools & methods combined with the ability to select and apply them to make data based decisions. Statistical tools include A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, SPC, MSA, and DOE
  • Conduct game changing kaizen events/RIEs
  • Provide mentorship development to operational excellence/CI talent
  • Provide leadership to maintenance/facilities team
  • Ensure Total Preventive Maintenance is deployed in the facility
  • Bachelor’s Degree from an accredited institution
  • Minimum of 2 years of experience in a manufacturing or warehouse environment
  • 3 years of professional experience, preferably in SCM, Logistics or Warehousing industry
  • Strong knowledge of lean production systems, preferably 2 years
  • Demonstrated experience implementing and executing improvements with significant cost savings
  • Experience facilitating and leading Kaizens
  • BS Engineering, Business, or other technical discipline
19

Manager, Operations Excellence Resume Examples & Samples

  • Work closely with Director of Business Innovation and Operations Excellence Team to develop broad-based implementation blueprints and timelines to optimize results and speed of implementation
  • Achieve buy-in on implementation blueprints and timelines with DMs, BM, and employees, and ensure they receive adequate support
  • Achieve buy-in of potential improvements and implementation blueprints and timelines across stakeholders, including DMs, RVPs, corporate functional leads, etc
  • Collaborate with the Sr. Mgr of Business Analysis to design scorecards and conduct closed loop feedback for continuous improvement
  • Support training and implementation of initiatives across business units, regions, districts and branches
  • Value-stream operational and business processes and measure current performance
  • Identify and minimize waste throughout the rental flow and the life cycle of rental transactions
  • Streamline operational processes to optimize performance in customer service and financial results
  • Measure improvements in all relevant metrics
  • Document and present improvement processes including the results, to stake holders in order to gain their support for the translation of the changes on a broad basis as well as further improvements to operations
  • Work in close collaboration with field personnel and Operations Excellence Team to achieve results
  • Identify and document best practices in all aspects of operations and rental transaction activities
  • Support pilots in implementing, testing and validating new process improvements
20

Division Operations Excellence Manager Resume Examples & Samples

  • Responsible for leading the execution and deployment of continuous improvement, quality and supply chain initiatives across the division
  • Provide leadership in executing the organization’s strategic plan in relation to operational excellence and supply-chain consistent with industry, Eaton and customer requirements. Maintain the SLT cockpit
  • Further enhance the use of systems/process improvements in relation to EBS, EBE, ELSS, and audits/assessments
  • Promote customer-focused culture; through data and feedback throughout the division while partnering with the division’s leadership team. Ownership of the CSS process
  • Provides training, instruction and guidance to division leaders; remain knowledgeable in related industry best practices
  • Ensure alignment of continuous improvement, quality and supply chain between the division and the rest of the Electrical Sector
  • Comprehensive understanding of EBE criteria and its linkage to the Eaton Business System to drive improvements across the organization
  • Mentor employees and help build Quality /OpEx and Supply Chain role bench strength
  • Drive improvement in the project operations processes through Project Workflow methods
  • Bachelor’s degree in engineering or business administration from an accredited institution
  • Minimum five years of experience in process improvement, quality, OpEx, or supply chain
  • Minimum three years of experience managing cross functional projects and teams
  • Must be legally authorized to work in the US without company sponsorship
  • Master's degree from an accredited institution
  • EBE Examiner
  • Six Sigma green belt or black belt
  • Lean training
  • ASQ - Certified Manager of Quality/OpEx (CMQOE)
  • APICS - Certified Supply Chain Professional (CSCP) or Certified Production & Inventory Management (CPIM) or Supply-Chain Operations Reference Professional (SCOR-P)
  • Strong facilitation, communication, presentation skills for interaction with all levels within the organization with at least 2years of working with senior levels within an organization
21

Operational Excellence Manager Within Pharma Technical Operations Kaiseraugst Resume Examples & Samples

  • Supports LPS deployment and maturity
  • Supports and leads focused improvement and optimization projects/initiatives covering Safety, Quality, Delivery, Engagement and Cost (SQDEC)
  • Conducts training in continuous improvement methodologies and mentors others in the application of theses methods
  • Facilitates/assists business process management and the teams supporting continuous improvement
  • Supports all site functions/areas in problem solving and continuous improvement
  • Contributes to / drives business process management and helps to ensure the site has installed and is effectively practicing business processes
22

Operations Excellence Manager Resume Examples & Samples

  • The Operations Excellence Manager is the conduit between Retail Operations and various business functions. The role is accountable for operationalising the work programmes, communications, tools and processes that affect the Convenience Retail Network to support safe, consistent and compliant operations
  • The role acts as the gate keeper for all programs and initiatives impacting stores. Reviews, owns and manages the development of in-store operational support tools and processes, ensuring they remain up to date, relevant and fit for purpose
  • Retail operational experience preferably gained from operational leadership roles
  • Strong MOC experience, capable of leading the business & people through change
  • Strong and proven influencing skills at all levels of the organisation and external stakeholders
  • Strong communication & organisational skills
  • Strong attention to detail and experience in managing and prioritising multiple projects with various stakeholders
  • Remains calm under pressure, uses initiative
  • Assess and anticipates risk and plans to avoid or mitigate any exposure
  • Well-developed communication and listening skills