Event Operations Manager Resume Samples
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Event Operations Manager Resume Samples
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EK
E Kreiger
Eveline
Kreiger
2220 Koss Village
Phoenix
AZ
+1 (555) 579 1595
2220 Koss Village
Phoenix
AZ
Phone
p
+1 (555) 579 1595
Experience
Experience
Philadelphia, PA
Assistant Event Operations Manager
Philadelphia, PA
Ferry-Walker
Philadelphia, PA
Assistant Event Operations Manager
- Effectively and proactively monitoring the daily functions of the Events Department. This is including providing support and guidance to the banquet team
- Candidates should be extremely creative, innovative, detail oriented and organized
- Supervising, Empowering, Leading, Coaching and Motivating the Banquet team towards achieving exceptional guest service results and complete associate engagement
- Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Supporting and Managing the Events Department while working closely with other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage
- As the Assistant Event Operations Manager at St Pancras, you responsible for advocating and delivering a five star food & beverage service to our guests and to your team members
- You are responsible for working alongside the wider F&B Management team with daily operational tasks and people management tasks. This includes absence management, performance reviews, recognition, training etc
Dallas, TX
Event Operations Manager
Dallas, TX
Larson-Mueller
Dallas, TX
Event Operations Manager
- Manage all phases of event day operations, taking the lead in critical logistical decision making
- Responsible for managing relationships across multiple stakeholders which include venue owners, sponsors, third party service providers, local/state agencies, law enforcement and vendors
- Responds to exhibitor questions regarding their participation and ensures participants are adhering to event rules and regulations. Independently deals with any challenges that may arise pre-event or onsite. Collaborates with the event marketing team and vendors to organize and enhance outbound exhibitor communication via event website, emails, and webinars
- Responsible for the development and implementation of additional event revenue opportunities within the local market. These include, but are not limited to, local sponsorships, local onsite activations, and corporate hospitality opportunities
- Review weekly registration reports to ensure capacities and accurate attendance forecasting with Operations Lead.. Research ways to enhance the delivery of information as it pertains to internal/external systems. Analyze data in order to recommend improvements for the conference. Work with designated event lead(s) and event content team on session room specification; responsible for usage and layout
- Manages the preparation and workflow of ordering vendor services, researching cost estimates, and oversee the communication of information to the broader team; responsible for sharing innovative and cost saving ideas
- The Manager will handle the Day-to-Day Operations of the Meeting Center which includes the following
present
Philadelphia, PA
Event Operations Manager
Philadelphia, PA
Mayert, Heaney and Harris
present
Philadelphia, PA
Event Operations Manager
present
- Manage events and support Sr. Event Manager on functions pertaining to
- Assists Specialists and Assistants when questions on methodologies/processes/challenges arise
- Manage team to establish course design, obstacle selection and budgeting
- Assist Director of Event Operations in developing the annual Operations and Entertainment Services budget. Monitor the budget and identify variances
- Work in concert with Tough Mudder’s Marketing Department in the development of localized marketing outreach, awareness campaigns and content
- Maintain event level P&L within event suite and manage to cost objectives
- Responsible for creating and maintaining a collaborative relationship across all Operations Department centralized teams including, but not limited to, Construction, Workforce, Supply Chain, Venues, Commercial and Innovation
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Arizona State University
Bachelor’s Degree in Business
Skills
Skills
- Detail oriented – ability to keep accurate and detailed records
- Highly organized, self-directed business style, with strong ability to prioritize
- Great attention to detail
- Demonstrated ability to establish and maintain strong working relationships with hourly staff
- Strong communication and customer service abilities
- General knowledge of all NBA / NHL regulations. Familiarity with local fire code, aisle widths and egress points
- Able to prioritise a varied work load, manage your time well, and work well in a busy and often pressured environment
- Ability to problem solve
- Ability to manage multiple projects at once
- Experience working in the sports and entertainment industry
12 Event Operations Manager resume templates
Read our complete resume writing guides
1
Event Operations Manager Resume Examples & Samples
- Supervise the Event Operations Staff on a daily basis for a variety of events and other work activities
- Supervises the activities of the Event Operations Staff in setting up and operating the arena for a variety of events and coordinate the activities of the Event Operations Staff in completing various projects related to team needs, team equipment, facility maintenance, upgrades, etc
- Develop procedures and plans for optimization of events with the Director of Operations based on event requirements provided by Event management Staff. Attend production meetings as required
- Consults with the Director of Operations regarding personnel issues and possible solutions or disciplinary action, as needed, to ensure timely reporting of problems and concerns
- Consults with the Director of Operations to ensure timely and efficient completion of each project and suggests potential solutions to problems
- Document damaged or needed equipment repairs, as well as informing the Operations Manager, and appropriate personnel; acts as troubleshooter for minor repairs as needed
- Ensures storage area is properly organized on a nightly basis, and all department inventories (i.e. tools, hardware, etc.) are accounted for as well as team equipment used during event setups
- Distribute event notes to staff as needed, communicate all setup needs efficiently and effectively
- Must be familiar with all NBA and NHL rules and regulations to assist during events as needed
- Participates in the physical tasks of event setups and other projects along with the Event Operations Staff as necessary
- Works closely with ABM project manager to ensure the event cleaning standards are consistently being met as well as maintaining AEG sustainability initiatives
- General knowledge of all NBA / NHL regulations. Familiarity with local fire code, aisle widths and egress points
- Ability to understand verbal and written instructions to perform tasks, required
- Knowledge of Microsoft Word, Excel and Outlook, required
- Knowledge of basic safety regulations and procedures, required
- Five years of event experience in a large, multi-use facility, convention center or theatre required. Supervisory experience is also preferred
2
Event Operations Manager Resume Examples & Samples
- Able to multi-task in a fast paced environment
- Able to lift 25 lbs
- Excellent interpersonal and client relation skills
3
Event Operations Manager Resume Examples & Samples
- Direct management responsibilities over an Event Production Team and an Event Delivery Team
- Responsible for event production and delivery with oversight from VP/SVP level
- Development of all operational plans and tactical delivery strategies
- Maintain event level P&L within event suite and manage to cost objectives
- Manage team to establish course design, obstacle selection and budgeting
- Responsible for creating and maintaining a collaborative relationship across all Operations Department centralized teams including, but not limited to, Construction, Workforce, Supply Chain, Venues, Commercial and Innovation
- Operate as or assign role of Event Director during event execution
- On-site Senior Leader and face of Tough Mudder to all third party stakeholders
- Responsible for managing relationships across multiple stakeholders at senior-most level. These include venue owners, sponsors, third party service providers, local/state agencies, law enforcement and vendors
- Responsible for providing clear and comprehensive pre- and post-event reports to TM Senior Leadership
- Responsible for the development and implementation of additional event revenue opportunities within the local market. These include, but are not limited to, local sponsorships, local onsite activations, and corporate hospitality opportunities
- Build and maintain collaborative relationships across all departments at Tough Mudder including Partnerships, Marketing, People Team, Legal and Finance
- Work in concert with Tough Mudder’s Marketing Department in the development of localized marketing outreach, awareness campaigns and content
4
Event Operations Manager Resume Examples & Samples
- Must develop and execute integrated plan and logistics for each event, from initial planning to on-site event management and post event follow up
- Source event vendors and needs, including hotels, off-site venues, caterers and others
- Maintain accuracy and accountability of event budget, create event execution and work back plans, evaluate results against goals, deliver wrap-up reports, and generate learnings for improvement
- Demonstrated leadership skills with strong ability to adapt to changing environments and prioritizing tasks
- Resourceful and can find a way to make things happen
- Frequent travel required throughout APAC and occasional global travel
- Customer service and problem solving skills
- Experience in creating and implementing timelines
- Experience working in events in APAC, tech event experience preferred
- Project Management skills
- Excellent communication skills with internal and external partners
- Ability to prioritize and meet deadlines in a fast paced environment
5
Assistant Event Operations Manager Resume Examples & Samples
- Effectively and proactively monitoring the daily functions of the Events Department. This is including providing support and guidance to the banquet team
- Ensuring a successful and effective event resulting in a positive guest experience
- Supporting and Managing the Events Department while working closely with other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage
- Supervising, Empowering, Leading, Coaching and Motivating the Banquet team towards achieving exceptional guest service results and complete associate engagement
- Ensuring thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
- Proactively reviewing staffing and equipment needs
- Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Ability to develop ideas for special events and holiday functions
6
Event Operations Manager Resume Examples & Samples
- Negotiate contracts and manage suppliers including hotels, off-site venues, caterers and others
- Maintain regional budget trackers and work with local stakeholders for quarterly forecasting
- Manage inventory for the event SWAG store, including accurate forecasting for promotional items and ensuring streamlined communication between warehouse and event managers
- Experience working with event registration platforms, including managing attendee lists and inbound event questions from attendees
- Budgeting and forecasting experience
- Communication skills with internal and external partners
- Occasional global travel required
7
Assistant Event Operations Manager Resume Examples & Samples
- As the Assistant Event Operations Manager at St Pancras, you responsible for advocating and delivering a five star food & beverage service to our guests and to your team members
- You are responsible for working alongside the wider F&B Management team with daily operational tasks and people management tasks. This includes absence management, performance reviews, recognition, training etc
- Reporting directly to the Banquet Operations Manager, you will represent the floor in their absence and uphold expectations, reputation and service standards in all that you do
- You will be required to support more senior operational tasks
- Sustained and proven leadership experience in a similar five-star, high volume environment
- Demonstrable skills in event execution and hospitality
- A strong knowledge of lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards
8
Event Operations Manager Resume Examples & Samples
- Oversee the facilitation of the needs of clients conducting events at Little Caesars Arena, Comerica Park and other venues and locations booked by OEI as assigned. Represent the venues during the booking and advance planning phase of all events
- Lead pre-event planning meetings in order to execute the operational logistics of Little Caesars Arena, Comerica Park or other venues for events in cooperation with relevant departments including booking, marketing, public relations, concessions, merchandise, parking, event staff, guest relations and operations personnel
- Act as primary liaison between departments providing all necessary and appropriate direction, information, etc. to help oversee all aspects of the event
- Liaison with municipal departments such as City of Detroit Police, Tactical Ops, Fire Marshal in matters related to event operations, ensuring events are operated within respective codes and ordinances
- Communicate event information to critical external entities such as City of Detroit, local, state and Federal law enforcement, public safety, and fire
- Direct and manage load in, load outs, and production crew
- Act as manager on duty when Director of Event Operations is not present
- Serve leadership function on emergency response team / emergency preparedness training
- Manage all aspects of event cost estimating and reporting, as well as managing event costs to maximize efficiency
- Manage all phases of event day operations, taking the lead in critical logistical decision making
- Represent the venue as needed relative to event settlements with promoter / tour
- Provide pre and post event labor reports to applicable departments such as accounting, booking and operations
- Act as the primary contact of the building for promoters and other event clients
- Assist Director of Event Operations in developing the annual Operations and Entertainment Services budget. Monitor the budget and identify variances
- Manage the Master Building Schedule, prioritizing and organizing times for all public and private events in conjunction with Event Booking and all involved departments with maximizing revenue as a primary goal
- Bachelor’s degree in a technical discipline, applicable certification. Minimum 5 (five) years related work experience. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work
- Possess the highest integrity and ethical standards
- Demonstrated ability to establish and maintain strong working relationships with hourly staff
- Must possess a solid work ethic
- Strong communication and customer service abilities
- Highly organized, self-directed business style, with strong ability to prioritize
- Ability to manage multiple projects at once
- Must have a good knowledge of Microsoft Word, Excel, PowerPoint and CAD
9
Event Operations Manager Resume Examples & Samples
- Manages the preparation and workflow of ordering vendor services, researching cost estimates, and oversee the communication of information to the broader team; responsible for sharing innovative and cost saving ideas
- Collaborates with the sales staff, internal floorplan development team, and general service contractor to develop an efficient use of space as it pertains to the exhibit floorplan, including event feature areas, while complying with facility requirements and fire and safety guidelines
- Responds to exhibitor questions regarding their participation and ensures participants are adhering to event rules and regulations. Independently deals with any challenges that may arise pre-event or onsite. Collaborates with the event marketing team and vendors to organize and enhance outbound exhibitor communication via event website, emails, and webinars
- Oversees event signage within assigned area including: researching cost estimates and ordering signage; responsible for sharing innovative and cost saving ideas
- Manage internal event team members and the general service contractor to develop appropriate and impactful event “Look and Feel” designs within their assigned areas, including structure designs to be used for onsite signage, aligned with pre-event marketing designs
- Manage all functions related to the execution of sponsorships, including: shipping information, required logo collection, and communication of any required production specifications. Identify and create new revenue streams; identify/modify/eliminate those that are not generating event required margins along with identifying new opportunities
- Work in conjunction with program committee chairs and the internal content team to manage keynotes, speakers, content information and program budgets including all incoming and outgoing speaker correspondence. Work in conjunction with internal content teams to ensure speaker compliance as it pertains to the speaking guidelines
- Review weekly registration reports to ensure capacities and accurate attendance forecasting with Operations Lead.. Research ways to enhance the delivery of information as it pertains to internal/external systems. Analyze data in order to recommend improvements for the conference. Work with designated event lead(s) and event content team on session room specification; responsible for usage and layout
- Develop and manage catering menus, BEOs (Banquet Event Orders) and related budgets for all onsite/offsite event related events. Utilize experience to order appropriate food and beverage, develop appropriate estimates, make recommendations in order to obtain high value catering options and accurately forecast guarantees
- Collaborate with the AV vendor to ensure budgetary compliance and maximum value. In each area of responsibility reconcile all costs/invoices without supervision by assigned lead
- Provide budget management assistance within their respective area to include preparing and organizing estimates/projections, invoice review and follow-up keeping current records within the event expense checkbook/cost sheet. Preparing vouchers and check requests to process vendor payments and acquiring appropriate payment approval
- Works with event security vendor to develop an effective coverage plan, identifying any budget concerns. Manages security personnel as well as law enforcement representatives as needed. Ensures that company initiatives are communicated
- Manage event management shipping/receiving of materials to event site including: distribution of shipping instructions, mailing labels, collection of tracking information and onsite procedures for receiving freight. Responsible for the ordering and shipping of show supplies
- Assists Event Operations Lead with improving event sustainability in their assigned role; identifying ways to “reduce and/or reuse” whenever possible
- Assists Specialists and Assistants when questions on methodologies/processes/challenges arise
- 25% travel
- Four-year college degree or related work experience, with five years experience in event, tradeshow, hotel and/or banquet operations or sales, or facilities administration
- Must be highly detail oriented, with effective problem solving and conflict management abilities
- Must have working knowledge of personal computers and MS Office, and cost management
- Experience with hotel and/or banquet sales or facilities management and planning
- At UBM plc, we invite you to be part of an organisation that is committed to building a diverse and inclusive culture and to being a responsible, sustainable business. UBM is proud to be an equal opportunity workplace and an affirmative action employer
