Event Operations Manager Job Description
Event operations manager
provides operational expertise in the areas of lodging, activities, food , beverage, retail, and special events throughout the organization.
Event Operations Manager Duties & Responsibilities
To write an effective event operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included event operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensures payroll is complete, accurate and on time for department
Works with other departments to accommodate special requests for high profile guests, clients and partners
Reviews all employee evaluations, counselings and termination reports for Event Operations department
Responsible for managing relationships across multiple stakeholders at senior-most level
Responsible for the development and implementation of additional event revenue opportunities within the local market
Oversees the planning, implementing, and coordinating activities, including center and community events, to maximize service quality effectiveness and efficiency
Manages all operations activities to ensure compliance with department and organizational policies and procedures
Resolves escalated operational problems or issues to ensure customer satisfaction with problem resolution
Supports Managing Director in designing the community strategy plan and development of the center goals and objectives
Supports Managing Director as a contact for marketing, external affairs, SharePoint site, and/or social media
Event Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Event Operations Manager
List any licenses or certifications required by the position: CEFMA, AEMA, ITSM, MVP
Education for Event Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the event operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Marketing, Management, Faculty, Communication, Event Management, Health, Leadership, Computer Science, Business/Administration
Skills for Event Operations Manager
Desired skills for event operations manager include:
Food and wine pairings and cutting edge cuisine with emphasis on current event trends
Laws
Especially food & beverage
Hospitality trends
Resort amenities any special events
Excel
Microsoft Office programs
Access
Athletics
Avero – all regarded as helpful assets
Desired experience for event operations manager includes:
Partners with Public Relations team to assist with overall internal/external messaging in market
Researches and analyzes data to identify market trends in anchor industries, the start-up community, and technology
Manages center activities related to the Americans with Disabilities Act (ADA), Campus Security (CSA), and/or Ethics and Compliance Liaison (ECL)
Four (4) years of management experience in an operations, customer service, or facilities management environment
Two (2) years’ experience supporting marketing and/or communications initiatives
Experience working with start-ups, founders and entrepreneurs preferred
Event Operations Manager Examples
1
Event Operations Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of event operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for event operations manager
- Makes recommendations for policy and procedure implementation
- Ensures RSC events scheduled through the RSC are in compliance with established university Risk Management procedures
- Coordinates and conducts weekly meetings with Graduate Assistants and Student Managers to outline events, room set-ups, personnel, and technical requirements
- Assists in advising the campus ambassador organization, Golden Leos
- Handles inventory and maintenance requests
- Assists with developing and coordinating multiple events throughout the year that highlight the facility, promote interest, excitement and student engagement
- Provides technical support as needed for clients using the student center
- Serves as primary contact and specialist for the Event Management System (EMS) for the RSC
- Effectively and proactively monitoring the daily functions of the Events Department
- Supporting and Managing the Events Department while working closely with other hotel departments
Qualifications for event operations manager
- Creative problem-solver with strong conceptual and analytical thinking skills
- Strong copywriting and editing skills with proven ability to develop and maintain content and messaging on website and social media channels
- Strong technical competency with ability to navigate software applications and troubleshoot general technical issues required
- Demonstrated high level of proficiency with standard office applications
- Working knowledge of Lean Start-up practices
- Financial management skills , ability to understand P&L statements, manage operating budgets, forecasting and scheduling
2
Event Operations Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of event operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for event operations manager
- Responds to exhibitor questions regarding their participation and ensures participants are adhering to event rules and regulations
- Work in conjunction with program committee chairs and the internal content team to manage keynotes, speakers, content information and program budgets including all incoming and outgoing speaker correspondence
- Review weekly registration reports to ensure capacities and accurate attendance forecasting with Operations Lead
- Develop and manage catering menus, BEOs (Banquet Event Orders) and related budgets for all onsite/offsite event related events
- Provide budget management assistance within their respective area to include preparing and organizing estimates/projections, invoice review and follow-up keeping current records within the event expense checkbook/cost sheet
- Works with event security vendor to develop an effective coverage plan, identifying any budget concerns
- Assists Event Operations Lead with improving event sustainability in their assigned role
- Prior knowledge of publishing, trade shows and/or marketing a plus
- Represent Company to local customers to create relationships and participate in industry organizations and functions
- Manage the balance sheet with an emphasis on inventory, operational costs and capital expenditures
Qualifications for event operations manager
- Bachelor's degree in Business, Sports Management, Venue Management preferred
- Proven success in building positive staff and vendor relationships managing “up and down”
- A desire to manage vendor partner relationships for a wide array of products and services
- Demonstrate the ability to initiate work (self-starter)
- Present plans/materials to colleagues/ clients
- Demonstrated ability to problem solve and work effectively under pressure while working as both part of a team independently
3
Event Operations Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of event operations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for event operations manager
- Streamline and upgrade systems and procedures
- Provide market oversight to create marketing strategy, performance measurements, and customer satisfaction
- Work with the National Sales Director, Director of National Accounts, Regional Sales Manager, and Group Office to coordinate and target sales efforts and inventory balance
- Provide input to departmental/divisional planning and administration matters, such as resources planning
- Reporting directly to the Executive Director, Global Head of Technical Production, this position is accountable to manage high profile internal and externally facing events throughout North America, some International travel when required
- As a senior TD, this role will run a book of meetings as the primary lead
- Gather all IT requests ( desktop, WIFI etc ) and ensure each product and service is staffed accordingly-be the single point of contact for GTI for each event
- Manages subordinate full-time staff in Audio Visual and Conversion
- Manage operations workstreams
- Manage event agencies for the execution of the event
Qualifications for event operations manager
- Ability to effectively manage limited-term staff and on-site support staff
- Prior experience working in a production field
- Knowledge of corporate event planning
- Knowledge of meeting rooms space management
- Working knowledge of audio visual equipment, room set ups, and food/beverage
- Minimum two (2+) plus years of applicable Audio Visual equipment set-up and operation knowledge and experience
4
Event Operations Manager Job Description
Job Description Example
Our growing company is looking to fill the role of event operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for event operations manager
- Financial management of events, including the set-up and monitoring of procurement and payment processes
- Flawless and timely execution in the planning, onsite and post-event phases
- Respect budget, brand and content guidelines (with Content Owner)
- Evaluate the respective events for future best practices, processes, improvements, and requirements
- Collaborate with event agencies for the execution of the event
- Manage internal units in the event production
- Support financial management of events, including the set-up and monitoring of procurement and payment processes
- Flawless and timely execution support during planning, onsite and post-event phases
- Work collaboratively with building operations team to provide coverage as needed
- Provide support as needed across UU facilities
Qualifications for event operations manager
- Previous supervisory experience and hotel audio visual industry experience
- Working knowledge of related computer software programs, audio-visual equipment and MS Office Suite
- Ten (10) years of Operations managerial and supervisory experience in a similar role, a four year college degree with a business emphasis preferred
- Warehousing and distribution experience running a multi-facility operation
- Knowledge of warehouse Operations and inventory management systems
- A polished executive with the ability to build and maintain long-term effective interpersonal relationships
5
Event Operations Manager Job Description
Job Description Example
Our company is looking for an event operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for event operations manager
- Closely partner with members of University Unions staff, Michigan Dining staff, Conference and Event Services staff, and the students, faculty, staff, tenants and guests of University Union facilities to ensure the highest quality in facilities and services
- Maintain the facilities key system
- Assist with coordination and maintain safety/security systems and emergency preparedness procedures including serve on BIRT for the facilities
- Oversee the annual budget for all areas of responsibility, analyzing and monitoring expenditures on an ongoing basis
- Responsible for the purchasing, inventory, and upkeep of event operations equipment, supplies and furnishings according to purchasing policies
- Analyze staff payroll and report on it on a timely and accurate basis
- Schedule banquets, parties
- Work with business leaders and event planners to identify business requirements and propose options for meeting registration and event technologies such as mobile app, polling (Qualtrics, Poll Everywhere)
- Draft and conduct RFP process, evaluate quotes and create venue comparison, working with event planners to negotiate and execute vendor contracts via online sourcing tools
- Manage all aspects of meeting website creation and development including, but not limited to, suggesting site design, drafting web content, monitoring registration, and generating accurate reports
Qualifications for event operations manager
- 2+ years of applicable Audio Visual equipment set-up and operation knowledge and experience
- Previous supervisory and hotel/hospitality audio visual industry experience
- Ability to work effectively in a fast paced environment and foster a teamwork atmosphere
- Skilled at taking a leadership role and improving an existing program to higher standards
- Knowledge, skill, and competency in working with diverse populations
- Ability to collaborate with faculty, staff, student, and community stakeholders, personnel or agencies