Field Service Specialist Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the field service specialist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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AN
A Nienow
Ayden
Nienow
79547 Schimmel Stravenue
San Francisco
CA
+1 (555) 276 0335
79547 Schimmel Stravenue
San Francisco
CA
Phone
p +1 (555) 276 0335
Experience Experience
04/2016 present
Chicago, IL
Senior Field Service Specialist
Chicago, IL
Senior Field Service Specialist
04/2016 present
Chicago, IL
Senior Field Service Specialist
04/2016 present
  • Provide commissioning support for new and existing installations
  • Coordinate with office administration to ensure smooth integration of scheduling and field implementation logistics
  • Deliver technical training to the field and call center support staff
  • Ensure safety and other compliance training for field staff
  • Direct training and supervision of field employees
  • Provide technical support for in-house projects
  • Perform/manage inventory control duties (ensures adequate tools and field supplies are on hand or on order)
05/2012 01/2016
San Francisco, CA
Field Service Specialist, Transformers
San Francisco, CA
Field Service Specialist, Transformers
05/2012 01/2016
San Francisco, CA
Field Service Specialist, Transformers
05/2012 01/2016
  • Create and develop good team spirit
  • Coordinate and perform specialist service projects in relevant areas internally and externally
  • Establish and maintain relations with key customers
  • Participate in improvement activities (e.g. in Root cause analysis (RCA))
  • Continuous improvement
  • Calculate and work out of specialist tenders for customer solutions
  • Conduct support for engineering, site management, commissioning
05/2008 01/2012
New York, NY
Field Service Specialist
New York, NY
Field Service Specialist
05/2008 01/2012
New York, NY
Field Service Specialist
05/2008 01/2012
  • LSS management (General Manager, Service Business Manager, Field Service Manager, Field Operations Leader, Contract Managers)
  • Utilize monitoring, performance analysis, network management software and hardware to troubleshoot and isolate issues and trace data and protocol activity
  • Monitors work progress, informing managers and/or customers of project status, problems or obstacles and workload problems in a timely manner with supervision
  • Provide 2nd level support for Sales and Technical Support teams by performing trainings and seminars for internal and external customers
  • Provide daily communication to the Field Service Manager/Sales Associate on any issues that arise on site
  • Assist with the development of support procedures for new system with supervision
  • Assist with management of assigned accounts in a safe and cost effective manner
Education Education
Bachelor’s Degree in Poultry Science
Bachelor’s Degree in Poultry Science
Kent State University
Bachelor’s Degree in Poultry Science
Skills Skills
  • Basic knowledge of project management skills: able to use project documentation
  • Strong ability to multi-task and prioritize work
  • Strong ability to successfully navigate an ambiguous and complex environment
  • Proven Maritime Experience and Knowledge base desirable
  • Provide feedback to planners on quality of job plan detail and accuracy
  • Ability to innovate and drive measureable change
  • Ability to multitask and apply priority to projects with adaptability and urgency whilst meeting challenging timelines
  • Ensuring that the final deliverable meets the functional specifications of the end user by doing thorough quality checks
  • Familiarity with IFE systems is highly desirable
  • Strong written and verbal communications, ability to liaise with entity with end users, IS Coordinators and managers as well as vendor personnel and management
Create a Resume
1

Field Service Specialist Resume Examples & Samples

  • Responsible for the installation, maintenance, repair and removal of a wide range of Data, PBX-voice, networking products and services in a timely and cost effective manner
  • Will be required to work shifts, weekends and statutory holidays on occasion as well as participating in on-call off-hour service demands
  • Works as a member of the implementation team when turning up new services or expanding existing services
  • Degree or Diploma in Telecommunication’s or a Technology related area or an equivalent combination of education and technical experience
  • Excellent analytical skills to identify potential and existing problems with products and services
  • Working knowledge of legacy telephony systems
  • Previous customer facing experience
  • A résumé is required for this job posting
  • Experience involving Nortel Business Communications Manager (BCM) series 50, 200 and 400 systems, Norstar CICS/MICS key systems, Nortel M1 PBX systems and applications, Mitel PBX systems and application. Experience with Cisco VOIP technology including Ciso UC series, Call Manager and applications
  • Mitel certification or experience ICP 3300 Nupoint Voicemail and Prairie Fyre and applications
2

Field Service Specialist, ES Organization Resume Examples & Samples

  • Operation at BOO or Mobile sites
  • Contractor supervision if required
  • Execute minor chemical analysis on site
  • Participating in the local team meetings to share best practices
  • Bachelor's degree from an accredited university or college (or a high school diploma
  • Proven experience in water treatment equipment
  • Fluent in English and Spanish or Portuguese is a must. Candidates who are not fluent in Spanish or Portuguese will not be considered for this position
  • Service mentality, customer is number one
  • Skills to manage technical problems at customer site
  • Diplomacy and Communication skills
  • Availability to work in shifts and weekends
  • Availability to travel in the country and throughout Europe
  • Computer base knowledge
  • Valid driver licence in Spain or Portugal
3

Field Service Specialist Resume Examples & Samples

  • 4 years experience electronic systems in a technical business environment
  • 5 + years of experience in life safety business in the semiconductor industry
  • Prior experience with gas detection equipment is desired
  • Familiarity with Mechanics, Pneumatics, and/or Hydraulics
  • Experience or a detailed understanding of chemical distribution systems with a focus on toxic, corrosive, bulk, and specialty gasses desired
4

Field Service Specialist Resume Examples & Samples

  • Responsible for site management and system maintenance on one or more Honeywell or competitive measurement supervisory Quality Control Systems (QCS)
  • Continually monitor system performance to ensure optimum process performance. Project results service attitude toward job and customer. Document system improvements / control improvements and focus on improving customers’ product quality and production
  • Perform corrective maintenance using sound, logical techniques and in a manner consistent with the customer losing as little production as possible
  • Use preventative maintenance to ensure problems are identified proactively. Look for and implement new preventative maintenance procedures to enhance existing procedures
  • Use written plans to organize major projects and to analyze and solve problems
  • Use control and process knowledge to continually check control performance (optimization) under as wide a range of machine conditions as practical
  • Utilize knowledge of sensor theory, stability, repeatability, static, and dynamic testing procedures to ensure sensors meet calibration specifications. Evaluate and critique customers’ dynamic testing procedures as needed. Ensure all sensor correctors are within specification
  • Devise methods to demonstrate and document system performance, sensor accuracy and optimization. Maintain all required site documentation
  • Demonstrate initial setup and tuning of all MD and CD Controls followed by benefit analysis documentation
  • Demonstrate ability to modify and enhance system and control software including network configuration
  • Remain technically aware and up to date
  • Keep supervision within Honeywell informed of any problem that is causing lost production or is outside your experience and/or training level
  • Requires a two-year electronics technology college level program with emphasis on solid-state electronics, digital logic, computer technology, or equivalent military training
  • Five years of experience in electrical/instrumentation/industrial controls or equivalent military experience
  • Quality Control Systems Implementation/Maintenance experience preferred
  • Experience with Electrical troubleshooting techniques preferred
  • Knowledge of concepts of Process Control preferred
  • High level of skills required for problem resolution
  • Capable of performing preventative/corrective maintenance
  • Able to conduct formal meetings with customer management personal as requested
  • Networking experience desired
  • Effective communicator (written and oral); ability to communicate at several different levels within the organization
5

Field Service Specialist Resume Examples & Samples

  • Be fully responsible for all aspects of service delivery to a large Honeywell customer site, or multiple customer sites
  • Responsible to drive business growth at assigned customer sites
  • System troubleshooting, preventative & corrective maintenance, system configuration & implementation, hardware and software upgrades, power-on support, schematic support, point building, consulting and CL programming
  • Must be able to respond to emergency calls and resolve them within the guidelines meeting our contract requirements and customer expectations, 7/24 standby rotation may be required
  • Strict adherence to all Honeywell and client health, safety, and environmental requirements
  • Coordination with customer personnel on troubleshooting activities and issue resolution
  • Maintain and troubleshoot Honeywell TDC, TPS, and PKS, industrial automation systems
  • Implement, administer, and maintain network domains, controllers, switches, peripherals, etc
  • Support and troubleshoot industrial networks including Ethernet, Fault Tolerant Ethernet (FTE) and Local Control Networks (LCN)
  • Support Microsoft client server architecture and technologies
  • Assist clients with third party vendor communication to Honeywell automation systems
  • Support electrical power to equipment such as motors, transformers, breakers and relay's
  • Document electrical and process drawings (P&IDs, Interconnect, Panel, etc.)
  • Perform audits and baselines of installed systems as a deliverable, for migrations, and troubleshooting
  • Possess knowledge of entire Honeywell product and services portfolio, routinely consult with customer and field sales force
  • Actively interface with customers at all levels
  • Ensures customer satisfaction through oral and written communication
  • Project a positive and confident attitude focused on exceeding customer expectations
  • Be fully engaged in Honeywell’s Certification Experience & Assessment Tool (CEAT) and continuously work to achieve the next technical certification level
  • Technical associates degree or engineering degree
  • Four or more years experience working with Honeywell DCS industrial automation systems including Experion, TDC, and TPS
  • Experience working in an industrial or manufacturing environment, preferably in the petroleum refining or petrochemical industries
  • Experience with computer networks and network security
  • Ability to accurately document work performed and communicate value provided to our customer
  • Excels working both independently and in a team environment
  • Fluent using Microsoft Office suite software
6

Field Service Specialist Resume Examples & Samples

  • Preventive, Corrective, and Emergency maintenance of customer's Distributive Control Systems
  • Maintain a safe work environment and training
  • Write Monthly Performance and Results Reports
  • 2 years of experience on one of the following platforms: TDC or Experion
  • TDC and Experion experience a plus
  • Capable of learning available analysis tools to solve complex system or process problems
  • Capable of evaluating control effectiveness as knowledge is acquired
  • Knowledgeable of system architecture and operations as well as applicable database items needed for basic maintenance and calibration
  • Project a positive and confident attitude focused on meeting and exceeding customer expectations
7

Field Service Specialist Resume Examples & Samples

  • System troubleshooting, preventative & corrective maintenance, system configuration & implementation, hardware and software upgrades, power-on support, schematic support, point building, consulting and CL programming. These skills are required to help our Service Team support & grow the South Region’s installed base of TDC/TPS/PKS Experion equipment
  • Must be able to respond to emergency calls and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements, 7/24 standby rotation may be required
  • Strict adherence to Honeywell and client health and safety program requirements C
  • Support various projects across Honeywell Process Solutions LOB’s
  • Maintain and troubleshoot Honeywell TDC/ TPS and PKS, DCS equipment
  • Implement and Admin TPS & EPKS Domains, controllers, switches, peripherals, etc
  • Support Honeywell FTE, and Microsoft Technologies
  • Support and troubleshoot LAN / WAN communications
  • Assist clients with third party vendor communication to our systems
  • Administer preventive maintenance on controls systems
  • Support Power to equipment such as motors, transformers, breakers and relay’s
  • Perform audits and baselines of installed systems as a deliverable as well as for migrations and trouble shooting
  • 2 years Field Process experience (Petrochemical or Refining)
  • 2 years of controls system experience in maintenance, troubleshooting and repair
  • 2 years of PC/Networking experience
  • An Associate’s degree in Information or Engineering Technology, Engineering, Computer Science or Mathematics
  • Strong PC Networking and security skill
  • Proven computer and networking skills to fully support an IT Network and Honeywell Fault Tolerant Ethernet for process control
  • The ideal candidate will possess fully capable expert knowledge and skills with PKS Experion Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment
  • Results driven team player
  • Ability to accurately document work performed
  • Proven skills in problem solving, excellent customer service skills, written/verbal communication and interpersonal skills
8

Field Service Specialist Resume Examples & Samples

  • 3 years Field Process experience (Petrochemical or Refining)
  • 5 years’ experience of controls system experience in maintenance, troubleshooting and repair
  • 5 years’ experience PC/Networking experience
9

Field Service Specialist Resume Examples & Samples

  • Safety: meet the Corporate , customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)
  • Customer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generates sales leads)
  • Honeywell DCS and Industrial Safety Systems augmentation / Upgrade projects engineering and onsite execution
  • System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell’s product range (Experion PKS, TPS, C300/C200) including Industrial control & safety systems (FSC, Safety Manager), 3rd party DCS Systems or SCADA products to meet customer specifications. performs systems modification and upgrades (of different level of complexity according to job qualification)
  • Maintain the customer equipment to the required standard: regularly performs preventive maintenance and promptly intervene on maintenance needs
  • System diagnosis: Diagnosis, troubleshooting, Maintenance and escalation for rectification of issues for timely closure of service requests
  • Quality of delivery: Deliver promptly against service request, respecting agreed timing
  • Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing
  • Principal Networks & Contact Links
  • Technical education (diploma) – electronic systems/industrial automation – technician level Bachelor degree in engineering (engineers) – specialization Instrumentation & control / Electronics / Industrial Automation
  • Experience in maintenance of automation control system for sophisticated industrial environment
  • Knowledge of electronic systems (installation / configuration / implementation)
  • Understands project life cycle from requirements to delivery
  • Understanding of the cost structure of service agreements and make appropriate cost effective decisions
  • Basic knowledge of project management skills: able to use project documentation
  • Honeywell certification (level required varying according to job qualification)
  • Behavioral Competencies Required
  • Use open two-way communication style both internally and externally with Honeywell customers
  • Respect and represents Honeywell high quality services, ethics and values towards our clients
  • Strong ability to multi-task and prioritize work
  • Identify solutions to meet and go beyond customer needs
  • Growth mindset
  • Genuine interest for technology, continuously upgrade/update his technical knowledge
  • Accurate and time-conscious
  • Self-disciplined
  • English knowledge at (minimum) intermediate level (able to read, write and understand spoken English)
10

Field Service Specialist Resume Examples & Samples

  • Perform Configuration, Implementation, as well as Preventative, Corrective and Emergency maintenance on customer’s Quality Control Systems
  • Assist with management of assigned accounts in a safe and cost effective manner
  • Independently troubleshoot and solve complex system and process related problems
  • Provide support for other accounts as required
  • Possess/develop comprehensive knowledge of entire product and services portfolio and routinely consult with both customer and field sales force
  • Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication
  • Be willing to provide 7 X 24 emergency support to area customers
  • Pro-actively looks to build cross discipline experience and increase knowledge through working with other engineers and technicians
  • Executes implementation work assignments to appropriate standards and quality systems
  • Executes test work assignments to appropriate standards and quality systems
  • Assist manager as required
  • 2 year Associate degree or equivalent in an electrical field
  • Three years of experience in electrical/instrumentation/industrial controls or equivalent military experience
  • Capable of being able to Design/Engineer solutions to prevent reoccurring problems
  • Ability to influence without authority
11

Field Service Specialist Resume Examples & Samples

  • Verify system functional performance to ensure proper operations according to contract requirements including: testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule
  • Complete documentation of all work done, including all readings, offsets, etc
  • Perform system backups, install appropriate updates and patches
  • Maintain customer system documentation with any configuration or model changes
  • Respond to emergency service calls as required
  • Keep abreast of changes and new developments in product and preventive maintenance techniques
  • Availability for and performance of duties outside of normal working hours as required
  • Be responsible for Honeywell’s assets such as tools, software, and site database
  • Keep documentation and paperwork up-to-date
  • Associates Degree or technical college degree in HVAC Engineering OR in lieu of degree High School Diploma/GED plus 5 years experience in technically related field work in HVAC, fire, security and/or IT
  • 2 years experience with HVAC systems automation (DDC controls)
  • 2 years experience with building systems, troubleshooting, PC, and general networking knowledge
  • 1 year experience in Microsoft Outlook, Word, Excel, and internet browser
  • 5 years experience in at least one of the following: HVAC systems, control systems, mechanical system operation and building facilities
  • Fire alarm system codes, NFPA guidelines, devices used and functions for fire alarm applications. Honeywell fire products knowledge – (For FIRE ALARM TECH - NICET Level II is required)
  • Security systems, access control, CCTV, digital video and controlling software. Honeywell security product knowledge. (FOR SECURITY TECH)
  • Ability to read and interpret mechanical/electrical drawings and diagrams
  • Diagnostics and troubleshooting skills
  • Coaching and mentoring skills to guide Associate Install Technical Specialists
12

Field Service Specialist Resume Examples & Samples

  • Working independently & fully proficient in applying established standards
  • Implementing small projects and spots in an autonomous way
  • You should act as technical interface to customers and is responsible to ensure that projects and spots are executed within agreed schedule and budget to meet the customer requirements
  • Actively reviewing and contributing to project lifecycle. As such, identifies to the customer which information is required
  • Being able to collect Existing system backup and analyze existing site philosophies to be followed for Expansion project and upgrade project
  • Making project specific standards and documents
  • Carrying out Control system Hardware and Software Detail Design, Engineering, Application Development, Testing, Integration of Hardware, FAT with customer, Site Commissioning, system Cut-overs, Loop Checking ,develop Functional Design Specification, typicals and project documents
  • Reading, Understand P&IDs, Control Narratives, Logic diagrams, etc
  • Monitoring and controlling assigned work scope against the project plan, ensure effective change control and identify risks / opportunities
  • Ensuring that the engineered solution meets project requirements in terms of functionality, standards, quality, and supporting documentation and implementation process at minimum cost by allocating work assignments to project team
  • Ensuring group work in compliance with quality procedures
  • Identifying possible improvement opportunities and manage their implementation
  • Ensuring that the implementation of application engineers is reviewed with respect to project standards and quality documents
  • Ensuring that the final deliverable meets the functional specifications of the end user by doing thorough quality checks
  • University degree in one of engineering departments ( electrical, electronical, mechanical, control and mechatronics engineering )
  • Basic computer and controls knowledge
  • Customer-focused attitude
  • High sense of self-responsibility
  • Result-oriented approach and problem solving capability
  • Experience leading teams
  • Knowledge in Honeywell systems
13

Field Service Specialist Resume Examples & Samples

  • Performs technical support programs (TSP) / service agreement tasks and scheduled assignments to ensure that building automation system is properly maintained and operating correctly
  • Handles emergency service calls as directed during the day and after hours. Responds to customer service calls (emergency, on-site, or on-line), checks indicated points of trouble, analyzes full requirements of system involved and checks and tests systems components
  • Diagnoses trouble or defect, determines corrective action and repairs system. Performs preventative maintenance and diagnostics on automation system and components according to TSP / service agreement contracts. Tests and verifies system readings ensuring an optimal system operation
  • Identifies additional chargeable opportunities including time & material work, system upgrades and service contact expansion. Prices, proposes and proceeds with new work as per issued guidelines
  • Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, and troubleshooting and installation instructions. Performs system checkout and assists in automation systems startups for service installed jobs
  • May coordinate electrical installation with electrical contractor at job site as required. Completes and submits written service orders and reports covering all aspects of each assignment and activity
  • Completes and submits timesheets and other necessary information weekly. If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action
  • Works with other branch, company or external service providers or vendors to arrange servicing and to resolve problem Participates in job site final walk and / or final completion for systems to service turnover on assigned jobs. Conducts training and development classes for customers on site or at the branch
  • Delivers technical support, coaching and direction to end users and field labor when applicable
  • Associates degree in Electronics/Mechanical or related field
  • Specialized skill training/certification may be required. Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices
  • Generally, 3-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Skilled in building automation controls programming, job start-up and checkout, and troubleshooting
  • Knowledge of building automation systems, HVAC, electrical concepts, and building operations
  • Proficient in Microsoft Office: Word and Excel
  • Excellent verbal and written communication and customer relation skills
  • Local or Regional travel
  • Individual must possess a valid Driver’s license in good standing
  • Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan
  • Bachelor’s degree in Mechanical Engineering or 1-2 years of vocational/technical training
  • LI-MJP
14

Poultry Field Service Specialist Resume Examples & Samples

  • Manage the Hatchery Inovo Process on behalf of the client in an assigned territory of 3-5 hatcheries
  • Indirectly guides 25+ customer employees on the Inovoject Process Operation and Safety
  • Responsibility for supporting 3-5 customers or $600K in annual revenue. This role is a major player in confirming the next long-term contract with our customer
  • Administer the Preventive Maintenance Program for 10-15 commercially placed devices
  • Manage the Clients Operator Training Program for 25+ people (customer employees)
  • Facilitate the vaccine and sanitation preparation program for all Devices
  • Assist with the execution of the Clients Process Evaluation Program
  • The Clients lead for all communication with hatchery management
  • Principle for collecting and reporting all important information within The Clients CRM System
  • Regular communication with supervisor
  • Typically requires a Bachelor's degree in poultry science or related field. Experience may be considered in lieu of educational requirement
  • Strong Mechanical Aptitude
  • Effective communication skills are necessary to interact directly with multiple levels of customer management
15

Lead Field Service Specialist Resume Examples & Samples

  • Responsible for Honeywell key accounts’ maintenance and retrofit, well management in project's labor, cost and subcontractor delivery
  • Support sales engineer to provide proposal during their routine work
  • Provide professional service to customer
  • Have abilities & potential to be developed into sales engineer
  • Have 200K$ order target per year
  • Familiar with CAD software tools
  • Familiar with Honeywell equipments and EBI software
  • Familiar in ELV system commissioning
  • Familiar with the products and features of our key BA, SA and FA competitors
  • Familiar with BA, FA & SA relevant industries’ products and supplier
  • Better if candidate has experience in sales experience
  • Use skills as a seasoned, experienced professional with a full understanding of industry practices and Honeywell policies and procedures; resolves a wide range of issues in imaginative as well as practical ways
  • Select methods and techniques for obtaining solutions
  • Requires a bachelor’s degree
  • Requires a minimum of 1-2 years of experience
  • Requires CET-4 certificate
16

Field Service Specialist Resume Examples & Samples

  • Manage the Hatchery Inovo Process on behalf Zoetis in an assigned territory of 3-5 hatcheries
  • Manage the Zoetis Operator Training Program for 25+ people (customer employees)
  • Facilitate the vaccine and sanitation preparation program for all Zoetis Devices
  • Assist with the execution of the Zoetis Process Evaluation Program
  • Zoetis lead for all communication with hatchery management
  • Principle for collecting and reporting all important information within Zoetis CRM System
  • Complete all relevant reporting forms and procedures including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle and equipment maintenance within assigned time period
  • Follow all safety/precautionary procedures
  • Typically requires a Bachelors degree in poultry science or related field from an accredited institution. Experience may be considered in lieu of educational requirement
  • Normally requires 2 - 5 years of related experience
  • Self-motivator and self starter
  • Basic computer skills using Word / Excel / and Outlook
17

Imaging / Field Service Specialist Resume Examples & Samples

  • Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community
  • Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality
  • Adheres to organizational and department specific safety standards and guidelines
18

Field Service Specialist Resume Examples & Samples

  • Maintain proficiency in all products and services that the company offers. This includes installation, programming, and equipment protocol
  • Maintain proficiency in all designated third party products and services
  • Provide on site termination of low voltage control wires
  • Provide on site start up of Solutions products. (Ensure equipment is operational and free of defects
  • Provide impromptu training for onsite contractors and users
  • Equipment programming and commissioning
  • Provide standard and emergency service. (As assigned to maintain customer site)
  • Complete paperwork such as Service Work Requests, timesheets, expense reports, and Field Service Reports
  • Customer telephone and e-mail technical support
  • Assist with onsite “New Store” commissioning (N-Cx)
  • Review store prints and specifications
  • Work with contractors to review and ensure store is built to specifications
  • Compile information for N-Cx and E-Cx reports
  • Assist with onsite “Energy” Commissioning (E-Cx)
  • Optimize controls and store equipment for energy savings
19

Field Service Specialist Resume Examples & Samples

  • Undergraduate Degree or equivalent work experience in a business or tecnnical field
  • Minimum 1 years experience in the food or chemistry industry
  • Basic knowledge of oil and application of oil products
  • Effective communication skills and strong presentation ability
20

Field Service Specialist Resume Examples & Samples

  • Demonstrated experience in a position that requires application of employer policies, rules and regulations, during the mediation of escalated and sometimes, sensitive, issues raised by a customer, coworker and/or another person(s)
  • Ability to make simple maintenance and repair of parking control equipment and/or other similar electronic and mechanical equipment
  • Experience working in a position(s) requiring accurate documentation and/or attention to detail
  • Demonstrated knowledge of: Microsoft Office applications including MS Word, Excel and Outlook
  • Understanding of use of fee computer/electronic cash registers in a high-volume environment
  • Effective application of the English language, both verbally and writing, including the use of accurate grammar and spelling
  • Previous experience with the development of reports requiring tabulation of numerous statistics
  • Six months of Parking Industry Experience
  • Previous experience working with hand-held electronic devices that require the use of a stylus
  • Experience with performing battery jumps of vehicles
  • Six months – one year prior experience in a customer service position
  • Previous experience with enforcement actions
  • Valid U.S. driver’s license; an MVR will be conducted
21

Field Service Specialist Resume Examples & Samples

  • 40 Hours a week with overtime available
  • Training provided
  • Two man site, maintaining Honeywell DCS and QCS systems
  • 24x7 Call Coverage, three man rotation weekend call
  • Process Control Equipment, responsible for regular maintenance and emergency maintenance, electronic, electro mechanical, software (PC and Honeywell operating software), operational functionality, Paper Process knowledge a plus
  • Customer relations skills required, must be able to deal with people well
  • Basic PC Skills required
  • Must reside within 1 hour of customer facility
  • Minimum of a technical degree or equivalent years of experience with electronic or IT background
  • 2 years of Computer and PC software skills including Microsoft Office Suite, Access, PowerPoint, and shows sound knowledge of a Microsoft networked desktop environment, and demonstrates interest and capability of keeping skill set current with changing technology
  • Effective written and verbal skill to enable strong communication capabilities
  • Must be well organized and able to manage multiple projects and tasks concurrently
  • Knowledge in Electronics or Computer System(IT) or technical certificate
  • Diagnostic and analytical skills including problem solving, trouble shooting, management of priorities and self-direction to resolve complex issues
  • Basic knowledge of process control theory and/or process technology for continuous processes
22

Field Service Specialist, Switchgear Resume Examples & Samples

  • Bachelor's Degree in Electrical Engineering from an ABET accredited program is highly preferred
  • Associate's degree in electromechanical design, electronic engineering technology/related field, or an equivalent combination of education and experience
  • Minimum of 1 year or equivalent in testing of transfer switches, protective relays, paralleling switchgear or other electrical power distribution equipment
  • A basic understanding of PLC and HMI programming is preferred
23

Field Service Specialist Resume Examples & Samples

  • Proficiency operating a computer
  • Previous experience with Microsoft Office
  • Previous experience with public way inspections, construction and demolition projects
  • Previous experience preparing detailed reports and maintaining operational records
  • Previous experience using surveying equipment
  • Previous experience reading plans and civil drawings
  • Knowledge of the Municipal Code Title 10
24

Field Service Specialist Resume Examples & Samples

  • Responsible for the safety of self and others including reporting of all work related injuries, near misses, equipment damage and unsafe acts as soon as practical to supervisor or senior technician
  • Advising customers on repair and replacement options and cost of standard products
  • Being a liaison between company sales, production installation issues including, but not limited to, job procedures, spare parts, and fit and function
  • High school diploma and/or GED
  • Basic Computer skills required
  • 2+ years related experience
  • Ability to communicate effectively with customers, visitors and other employees
  • Strong mechanical aptitude/experience
  • Ability to take apart and put together equipment according to detailed specifications required
  • Ability to trouble-shoot routine installation and operation problems for above listed products
  • Ability to tolerate exposure to extreme weather conditions
  • Boom truck operation experience
  • Prevous experience with SAP, experience working with wellhead valves, chokes and other components preferred
  • CDL a plus
25

Field Service Specialist Resume Examples & Samples

  • One (1) year plus wellhead or related field experience
  • Computer literate with proficiency in Microsoft Office suite and basic internet usage
  • Demonstrated strong mechanical aptitude/ ability
  • Demonstrated ability to communicate effectively with customers, visitors, vendors and other employees
  • Demonstrated ability to read and understand oral and written instructions
  • Ability to work in extreme weather conditions
  • Experience in construction, HVAC, plumbing, electrician, mechanic, automotive mechanics or other skilled trades
  • NCCCO crane operators license a plus
  • DOT CDL a plus
26

Field Service Specialist Resume Examples & Samples

  • Basic Microsoft Office computer skills required
  • Five (5) + years related oil/gas field work experience required
  • Strong demonstrated mechanical aptitude/experience
  • Demonstrated excellent communication skills
  • Ability to read and understand oral and written instructions
  • Demonstrated knowledge of wellhead environment, pumps, valves, rigging mechanisms, pressure testing, etc
  • Ability to install conventional wellhead systems – housings, spools, and christmas trees
  • Ability to disassemble, visually inspect, and disposition conventional wellhead and single and multi-cavity gate valves, chokes, and other standard wellhead components
  • Previous experience with SAP preferred
  • Experience in construction, HVAC, plumbing, electrician, mechanic, automotive or other skill trade a plus
27

Field Service Specialist Resume Examples & Samples

  • Has a degree in Electrical Engineering Technology or equivalent degree or Military electronics training
  • Experience working in a nuclear/petrochemical refinery environment is preferred
  • Knowledgeable of custody transfer grade ultrasonic flow meters preferred
  • Proficiency in digital and analog circuit troubleshooting to the component level
  • Must be able to work in team environment
  • Must be able to gain unescorted access to nuclear and petrochemical facilities (including offshore)
  • Proficiency in PC Applications, including MS Office Suites
  • Extensive travel in the US and International; Working remotely; Problem solving
28

Field Service Specialist Advanced Resume Examples & Samples

  • Responsible for the safety of self and others including reporting of all work related injuries, near misses, equipment damage and unsafe acts as soon as practicable to supervisor or senior technician. Advising customers on repair and replacement options and costs of standard products
  • 5+ years direct wellhead experience
  • Previous experience with SAP, experience working with wellhead valves, chokes and other components preferred
  • Current and valid Driver’s License
  • Ability to lift 50lbs on a regular basis
  • Ability to work underground or in deep holes
  • Ability to work extended / irregular working hours
  • Ability to tolerate exposure to extreme weather
29

Field Service Specialist Advanced Resume Examples & Samples

  • 4+ years of experience working with Cameron products, or 6+ years of related work experience from another company within the industry
  • Supervisory experience is an asset
  • Will benefit from the following Safety certifications including: Hoisting and Rigging (shop only), Overhead Crane, TDG, Forklift Certification, First Aid Level I, H2S, PST, WHMIS and are considered an asset
30

Field Service Specialist Resume Examples & Samples

  • Equivalent of Advanced Technical Degreeor three years equivalent related oil field experience
  • Good English knowledge (verbaland writing)
  • Experience with the function andoperation of company products
  • Qualifications required by theCameron training matrix
  • Qualifications required relatedto HSE Regulations and common industrial manufacturing requirements
31

Generator Field Service Specialist Resume Examples & Samples

  • Performs erection and maintenance work tasks within the area of service and new installations of gas turbines
  • Perform Dismantling, Overhauling and Assembly tasks in various service events on Electrical Generator and its relevant Auxiliary systems in accordance with Safety, Quality standards
  • Support re-commissioning phase activities after finalizing the erection phase on service and new installations of High Power Electrical Generators and their auxiliary systems
32

Field Service Specialist Resume Examples & Samples

  • Two years of work experience inspecting public way construction and demolition projects, or interpreting blue prints for public way construction and demolition projects; or equivalent combination of education, training, and experience
  • A valid State of Illinois driver's license is required
  • Must have the permanent use of an automobile that is properly insured, including a clause specifically insuring the City of Chicago from accident liability
  • Previous work experience with drafting
  • Previous work experience in the field with roadway signage and safety regulations
  • Previous work experience with the MUTCD (Manual on Uniform Traffic Control Devices)
33

Field Service Specialist Locomotive Resume Examples & Samples

  • Locomotive field service & repairs - always uses current repair & inspection procedures and performs work safely. Conduct locomotive inspections to insure each unit is in compliance at each of the specific sites & assist with repairs as necessary
  • Customer Support – Meets the expectations and requirements of all customers. Ensures that customers are satisfied with the work
  • Clerical – ensures that all necessary invoicing, inspection, & work order information is complete in order to facilitate correct and timely customer billing
  • Maintains all certifications, including TWIC cards, Houston area safety council & site specific safety training requirements at various locations on the Gulf Coast. Demonstrates strong familiarity with FRA rules and regulations. Provides alerts to Managers as to when certifications and orientations are due
  • Must have a strong mechanical & electrical aptitude. Possess the ability to trouble shoot mechanical & electrical systems, along with problem-solving abilities to make sound decisions
  • Have ability to be a team leader & have a background in EMD locomotive repair. Possess a strong understanding of FRA rules & regulations. Locomotive mechanical & electrical inspection experience along with the ability to grasp all aspects of the Field Services Specialist function is a must
  • FRA Rules along with adherence to GATX Rail Policies, Safety and Quality procedures and other training provided by company
  • 2 years of locomotive repair experience recommended along with a high school diploma or GED required
34

Field Service Specialist Resume Examples & Samples

  • Responsibilities include working at rig and well locations performing a limited variety of jobs including installation of BOP Drilling Controls, valves, chokes and actuators
  • Install or repair company and competitor products such as BOP Drilling Controls, and BOP Pressure Control equipment in accordance with the original equipment manufacturing standards to minimize customer downtime and maximize customer satisfaction
  • Install and repair rig equipment such as draw works and top drives
  • Advise customers on repair and replacement options
  • Examine, repair,test, and maintain products at customer sites or company service centers
  • Be a liaison between, production, and engineering personnel and customers on product and product installation issues including, but not limited to, job procedures, spare parts, and fit and function
  • Make recommendations to customers concerning company products and services
35

Field Service Specialist Resume Examples & Samples

  • High school diploma or General Education Degree (GED)
  • Minimum 2 years’ related experience
  • Mechanical, hydraulic and/or electrical aptitude
  • This position requires extensive travel
36

Lead Field Service Specialist Resume Examples & Samples

  • Basic to Intermediate computer skills
  • College degree in Electrical or Electronic Engineering or related discipline
  • Minimum 0 – 1 year project / maintenance service experience
  • Basic knowledge in engineering discipline
  • Basic knowledge with hands-on experience in Honeywell systems / products or similar in the industry
  • Basic knowledge on computer systems, such as, Microsoft Office Professional, Pascal Programming, Computer System Networking, etc, and supported with basic typing skills
  • Basic hardware troubleshooting experience on the field devices, controllers and centrals
37

Lead Field Service Specialist Resume Examples & Samples

  • Commitment to customer satisfaction
  • Good communication - both verbal and written
  • Self-motivated and the ability to work independently without supervision
38

Field Service Specialist Senior Resume Examples & Samples

  • Three (3) years plus wellhead or related field experience
  • Demonstrated work experience with hydraulic systems
  • Demonstrated ability to take apart and put together equipment according to detailed specifications
  • Ability to use hand and power tools
  • Ability to work in confined spaces
  • Ability to travel to remote locations
  • Ability to work extended irregular work hours
  • Direct experience working with and installing wellhead valves, chokes, pumps, valves, christmas valve trees, housing spool rigging mechanisms
  • Four years + working with Cameron or competitor pressure control equipment preferred
  • Experience with pressure testing and pressure pumping
  • Boom truck operation experience a plus
  • Ability to use oxy/ acetylene set up a plus
39

Advanced Field Service Specialist Resume Examples & Samples

  • 20+ years direct wellhead experience
  • Experience in construction, HVAC, plumbing, electrician, mechanic, automotive mechanics or other skilled trade a plus
  • Ability to travel to various remote locations
40

Field Service Specialist Resume Examples & Samples

  • 50%Customer Focus
  • Minimum 3 years’ experience in sales or customer-facing commercial or technical experience in food service industry
  • Naturally curious and able to motivate self and others
  • Excellent communicator across multiple stakeholders (FSQR, TS, Franchisees, and Product Line Leads etc)
  • Strong ability to successfully navigate an ambiguous and complex environment
  • Fairly sound presentation skills and experience in providing trainings
  • Willing to travel about 30-50% to overseas for field visits and provide trainings
  • Ability to innovate and drive measureable change
  • Ability to synthesize and analyze data with excel
  • Undergraduate degree in a technical or business related field
  • Strong preference given to candidates with operational working experience with leading QSR, like McDonald’s, Yum etc
  • Knowledgeable of products Cargill supplies to food service industry
  • Ability to speak in Cantonese, Mandarin, and write in both simplified & traditional Chinese will be plus point
41

Senior Field Service Specialist Resume Examples & Samples

  • Coordinate with program management to ensure field operations are directed appropriately toward meeting all program goals
  • Coordinate with office administration to ensure smooth integration of scheduling and field implementation logistics
  • Deliver technical training to the field and call center support staff
  • Manage subcontractor/trade ally relationships to ensure compliance with program guidelines and meet program goals
  • Supervise field inventory tracking and monthly field reporting, including communication of inventory problems/needs as necessary
  • Perform quality control inspections of field inspectors to ensure contract compliance and that all performance and customer satisfaction standards are met
  • Perform field inspections and phone support on an as needed basis at times after regular business hours
  • Perform field resolutions of customer complaints as necessary
  • Coordinate and communicating the Program safety standards in the field & defining new SOPs on an as needed basis
  • Perform pre-site audits and assist in schedule deployment for field related projects and operational coordination as required
  • Provides quality control for utility rebate/incentive programs including review of incentive paperwork checking for inconsistencies of data reported. Conducts pre and post field site visits to ensure the measures installed/upgraded mirror what was submitted to utility on incentive paperwork. Approves, declines, or adjusts final incentive amounts utility will pay to customer in a detailed report with supporting research to justify final decision
  • Associate’s degree required with 3+ years of supervisory experience
  • Background in utility or energy efficiency programs, a plus
  • Experience with energy efficiency projects, also a plus
  • Must be able to manage a teams and oversee daily production goals
  • Must have organizational skills, reliability, and dependability
  • Must be comfortable working with people in a team environment
  • Must be proficient with Microsoft Office Suite; Word, Excel, PowerPoint, etc
  • Must have good communication skills, written and verbal
  • Must be able to accurately compile installation data and audit information
  • Presentation skills, a plus
42

Senior Field Service Specialist Resume Examples & Samples

  • Implement and Administer TPS and EPKS domains, controllers, switches, peripherals, etc
  • Support Honeywell Fault Tolerant Ethernet and Microsoft Technologies
  • Perform on-site or in-house service, repair and/or installation of Honeywell products
  • Maintain a high level of knowledge of aftermarket solutions, standards and procedures with the ability to influence/lead internal and external customers
  • Serve as customer contact on technical and service related problems
  • Prepare reports for analysis of product failure trends and serviceability issues
  • Ability to respond to emergency calls and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements
  • 2 years’ experience that includes the combination of; DCS, Controls, PC/Networking and Field Process in the aftermarket service industry
  • 1 year of Honeywell Experion experience or Safety Manager program experience
  • Must be eligible to attain Class 5 Drivers license in Alberta
  • Experience with Triconex, Allen Bradley and Modicon PLC systems
  • PC and Networking Skills
  • Capable of meeting customers’ demands while working on multiple projects with various deadlines
  • Strong customer service skills and experience in a client facing environment
43

Field Service Specialist Resume Examples & Samples

  • Evaluate and modify DCS and SMS systems related applications as well as write detailed analysis reports
  • Support various projects across Honeywell Process Solutions Lines of Businesses
  • Responding to emergency calls and resolve them within the guidelines including occasional stand-by duty
  • Educational background in Technology /Automation Engineering or Computer Science
  • Proven track-record in in maintenance, troubleshooting, and repair of computer based process control systems
  • Experienced in DCS and SMS systems Hardware & Software
  • Demonstrates a high drive and is focused on creating results
  • PC literate with a good working knowledge of Microsoft Office packages
  • Solid written and oral communication skills, fluency in Finnish and English
44

Field Service Specialist Advanced Resume Examples & Samples

  • Five + years direct wellhead experience
  • Current and valid Driver's License
  • Ability to lift 50 lbs on a regular basis
  • Ability to work extended/irregular hours
45

Field Service Specialist Resume Examples & Samples

  • Responding to emergency calls and resolve those within the guidelines including occasional stand-by duty
  • Educational background in Electronics or Computer Science
  • Proven track-record in in maintenance, troubleshooting, and repair of computer based quality control systems
  • Solid written and oral communication skills, fluency in Swedish and English
46

Field Service Specialist, Changzhou Resume Examples & Samples

  •  Assist dealer and users in solving the equipment failure
  •  Other assignment by department needs
  •  Good customer communication and coordination ability, learning and hands-on ability
  •  Skillfully use all kinds of office software
47

Field Service Specialist, Urumqi Resume Examples & Samples

  •  Assist regional manager to finish all the work
  •  Independent resolve mechanical failure
  •  Good team cooperation consciousness
48

Field Service Specialist, Harbin Resume Examples & Samples

  •  Responsible for the dealer technical support and training
  •  Supervise the dealer to finish service work
  •  Timely report the equipment failure
  •  As service department required to finish each work
  •  3+ years equipment maintenance working experience with agricultural machinery
  •  Adapt to frequent business trips
49

Field Service Specialist Resume Examples & Samples

  • 5 years of experience in a rotating equipment installation, startup and troubleshooting
  • Must be diverse in the repairs of multiple manufactured pumps regardless of manufacture and/or type
  • Works with minimum supervision
  • Strong computer skills including use of MS Outlook, Word and Excel
  • Cross-trains others
50

Field Service Specialist Resume Examples & Samples

  • Five (5) years plus wellhead or related field experience
  • Promote the product and service line
  • Willingness to work rigorous schedule in inclement weather and varying condition
  • Ability to drive long distances, follow rigorous safety and procedural guidelines from corporate and our customers
  • Five years + working with Cameron or competitor pressure control equipment preferred
51

Field Service Specialist Resume Examples & Samples

  • Supervise all aspects of job preparation, tool assembly, deployment and installation that will result in 100% customer satisfaction
  • Identify possible problems in running equipment while communicating with the customer and NOV Operations
  • Ensure that all possible preparations have taken place, equipment is fit for use, and all pre-installation checks have been carried out, as well as ensure that all documentation is accurate and accounted for
  • Oversee installation of all equipment at customer job sites
  • Maintain appropriate contact with customer representative at the well-site
  • Produce in depth reports of all well site activities prior to and during installation
  • Account for, caliper, and measure all NOV equipment against job specifications
  • Perform hydraulic calculations including displacements, capacities, buoyancies, and pressures, and record on schematics and reports
  • Accurately complete installation reports, schematics, and field tickets
  • Demonstrate availability and be fit for work during on call rotation
  • Performing day to day activities in the shop when required
  • Minimum of five years experience in conventional completion, coil tools
  • Extensive technical and practical knowledge of downhole tools, liner hangers, packers, stage tools, annulus casing packers, and coil tools
  • Full understanding of NOV Completion Tools – operation, rebuild and teardown processes
  • Evaluating wellbore conditions and recognizing potential problems prior to development
  • Understand the effects of down hole hydraulics and how it pertains to tool function and set up
  • Ability to perform required calculations such as downhole hydraulics, displacements, tallies and tubing movements
  • Ability to read and understanding engineering handbooks
52

Field Service Specialist, ES Organization Resume Examples & Samples

  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area
  • Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer
  • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
  • Contributes to the development of an operational year plan for own department activities of the team. Discusses consequences of changes in products and processes for the own team in the organization
  • Works together with people from the business unit
  • Contacts are under guidance and/or geared towards collecting or giving technical information
  • Targeted clients. Contracts are predefined and a framework of conditions is set and followed
  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with significant experience in Services)
  • Ability to work independently. Strong problem solving skills
53

Field Service Specialist Advanced Resume Examples & Samples

  • High School Diploma or Equivalent, requisite field experience
  • Knowledge of oil and gas industry equipment, processes and operations
  • Knowledge or experience with instrumentation, electrical and PLC, logic and controls is valuable
  • The ability to understand engineering drawings and equipment specifications to be used by vessel, piping and electrical contractors
  • Technical writing skills are preferred
  • The ability to interface with internal and external customers to resolve technical issues related to the equipment and operations
54

Field Service Specialist Resume Examples & Samples

  • Perform Preventive, Corrective and Emergency maintenance on customer’s QCS equipment
  • Tuning of MD and CD loops
  • Write monthly system performance reports for assigned systems
  • Maintain all required site and system documentation
  • Document results in writing to the customer
  • Develop comprehensive knowledge of entire product and services portfolio and routinely consult with both customer and field sales force
  • Make recommendations to Customer to maintain adequate spare part inventory levels to insure maximum system performance
  • Provide preventative and emergency maintenance service coverage to achieve maximum uptime for a plant that is operational 7 days a week, 24 hours a day
  • Bachelor’s Degree or Technical Diploma in Electronics or Instrumentation
  • 1+ years of experience that includes the combination of; QCS, Controls, PC/Networking and Field Process in Pulp and Paper aftermarket service industry
  • Capable of developing new Preventive Maintenance Routines for existing and new products as knowledge is acquired
  • Able to conduct formal meetings with customer management personnel
  • Must be able to work independently with limited outside support
55

Field Service Specialist Resume Examples & Samples

  • Associates Degree in electronics and or experience earned by working in a heavy industrial environment
  • Good communication skills are a must
  • Good working knowledge of Microsoft Office and the ability to produce detailed reports to the customer
  • Ability to troubleshoot complex electronics and advanced mechanical systems
56

Field Service Specialist Resume Examples & Samples

  • At least 3-4 years experience working as a Field Service Technician
  • Confident communicator with a customer focus
  • Has strong adaptability to different environments working offshore for extended periods of time
  • Mechanical or trade qualification
  • Engineering qualification
57

Field Service Specialist Resume Examples & Samples

  • Suitable technical background with a minimum of 5 years safety system hardware experience on FSC and Safety Manager build and test
  • Minimum of 5 years practical experience in Microsoft applications and AutoCAD
  • Minimum of 5 years practical experience in preparing specifications (BOM’s) for panels, switches and design connection drawings
  • Minimum of 5 years practical experience of modifying existing FSC and SM systems, updating design drawings to As Built status and testing changes
  • Good knowledge and experience in Microsoft applications and AutoCAD and Honeywell ordering and Estimating Tools “SAP” and “TPC”
  • Good knowledge of English and Dutch language is advantage
  • FSC and Safety Manager build and test certification
  • Experience of Honeywell ordering and Estimating Tools “SAP” and “Total Plant Configurator”
  • Experience of working in a Honeywell Assembly Factory for Safety System builds and Customer Integration Centers (CIC)
  • Ability to travel will be required including international <40%
58

Field Service Specialist Resume Examples & Samples

  • Ensuring, as the Cameron representative, that the job goes as planned
  • Installing, testing, troubleshooting, and repairing of wellheads and valves per equipment specifications
  • Reading and interpreting blueprints, drawings and running procedures
  • Seeking advice from Service Manager, sales, production, engineering on products and installation issues to include process, spares parts, fit and function
  • Communicating problems and issues with the job site leader, Service Manager & dispatch
  • Preparing service tickets timely per guidelines
  • Responsible for the safety of self and others including reporting of all work related injuries, near misses, equipment damage and unsafe acts as soon as practicable to supervisor or senior technician
  • Advising customers on repair and replacement options and costs of standard products
  • Being a liaison between company sales, production, and engineering personnel and customers on product and product installation issues including, but not limited to, job procedures, spare parts, and fit and function
  • Ability to work extended/ irregular work hours
  • Participation in HSE Programs
  • Maintain a good driving record
  • Exposure to extreme weather conditions
  • 3+ years related experience working with wellhead valves, chokes and other components
  • Ability to install conventional wellhead systems - housings, spools, and christmas trees
  • Experience in construction, related oilfield, HVAC, plumbing,electrician, mechanic, automotive or other skill trade a plus
  • Boom truck operation experiences a plus
  • Commercial driver’s license
59

Field Service Specialist Resume Examples & Samples

  • Provide quoting, site start up, commissioning, training, programming, and service as directed by the Engineering & Field Service Supervisor
  • Complete necessary paperwork as directed by the Engineering & Field Service Supervisor
  • Answer telephone and e-mail inquiries concerning company products and designated third party products in a prompt, professional, and courteous manner
  • Interact with customers, resolve customer service problems and defuse sensitive issues with diplomacy and tact in a timely manner
  • Suggest improvements and ideas for Technical Services
  • Promote Emerson’s range of products
  • Any other Ad Hoc duties as required
60

Field Service Specialist Resume Examples & Samples

  • This position requires strong ability to work on systems requiring knowledge of mechanical, process, instrumentation, Electrical and Electronic systems
  • Strong knowledge of Cameron’s Jiskoot sampling systems, experience with process instrumentation including analyzers and ability to perform water injection test per ISO3171 and API 8.2
  • This position requires a strong sales mentality to identify and deliver additional business opportunities for Cameron. He/she will be expected to assist in developing the measurement business covering products such as the Scanner flow computers, LPG/Bunker Fuel blending systems, LNG sampling systems and analyzers etc
  • Conducts all work activities in accordance with legal legislation and working conditions applicable to the site where the work is conducted ensuring that all work conducted does not compromise personnel or equipment safety
  • Post-secondary advanced diploma or degree in mechanical or instrumentation engineering & Safety certifications for on-shore and off-shore work
  • 2+ years’ work experience in 'Oil and Gas measurement', 2 years with Cameron preferred
  • Positive customer service attitude; Pro-active and self-motivated; Confident communicator
  • Ability to travel in the US and International to remote locations and ability to work long hours
61

Field Service Specialist Resume Examples & Samples

  • Investigate and diagnose any deficiency which may impede efficient installation and take the appropriate corrective action to resolve the situation
  • Provide the customer’s representative with sufficient information and guidance to ensure safe and correct task completion
  • Review procedures and drawings of equipment on a regular basis; carry out pre- use inspection of equipment (visual and written) by procedure. Undertake pre-task safety survey and necessary toolbox/site talks with client prior to equipment being used
  • Decommission and/or rig down and organise shipping of test equipment, spares or any excess equipment back to the facility
  • Carry out all work in strict adherence to company procedures
  • Document non-conformances in the field via the Field Performance Reporting (FPR) system. Forward (FPR) within prescribed timelines
  • Attend and participate in Extended Factory Acceptance Testing (EFAT); System Integration Testing (SIT) / Site Receipt Testing (SRT)
  • Liaise with customer and provide on-site feedback pertinent to the task
  • Complete Field Service Orders (FSO) and Competence Checklists before demobilisation and ensure that the customer has reviewed and signed the FSO/Competence Checklists applicable to the task
  • Provide accurate maintenance and spares usage feedback throughout task
  • Assist with training and competence development of Personnel as required both onshore and offshore
  • Ensure Health, Safety, and Security & Environmental procedures are adhered to including active participation in any Customer safety initiatives
  • Position is not fixed rotation
  • Qualification in Mechanical Engineering to ONC Mech. Eng., or SVQ level 3
  • Qualifications can be offset by Accredited Prior experience and attained skill sets
  • 2-5 years relevant offshore experience desirable
  • Report writing skills are essential
  • Excellent communication & Interpersonal skills
  • PC skills to include, Excel, Word, Internet explorer
  • Possess the initiative & ability to work individually or as part of a team
  • It would advantageous to have Wellhead, Christmas tree maintenance experience or/and exposure to offshore pressure testing experience
  • ValidOffshore BOSIET, MIST & Medical
  • IWCF training
  • Organisational ability
  • Presentation skills
62

Field Service Specialist Resume Examples & Samples

  • Computer literate with proficiency in Microsoft Office suite and basic internetusage
  • Demonstrated ability to communicate effectively with customers,visitors, vendors and other employees
  • Demonstrated ability to read and understand oral and writteninstructions
  • Demonstrated ability to take apart and put together equipmentaccording to detailed specifications
  • Required Licenses/ Certifications
63

Field Service Specialist Resume Examples & Samples

  • Installing, testing, troubleshooting, and repairing wellheads and valves per equipment specifications
  • Reading and interpreting blueprints and drawings
  • Collaborating with sales, production, and engineering on products and installation issues to include process, spares parts, and fit and function
  • Communicating problems and issues with the job site leader
  • Preparing service tickets in a timely manner, per the guidelines
  • Maintaining responsibility for the safety of yourself and others, including reporting of all work-related injuries, near misses, equipment damage, and unsafe acts as soon as practicable to supervisor or senior technician
  • Being a liaison between company sales, production, and engineering personnel and customers on product and product installation issues, including, but not limited to, job procedures, spare parts, and fit and function
  • HS Diploma required/GED, technical degree preferred
  • Mechanically Inclined/Adept
  • 3+ years of Oil and Gas or related industry experience
  • 5+ years of experience in equipment maintenance/technician field role
64

Field Service Specialist Resume Examples & Samples

  • Liaise with NOV project teams and management, Client and Vendors relating to their allocated installation, commissioning, servicing and maintenance activities
  • Prepare, review and approve work packs required for the above related activities
  • Co-ordinate on-site sub contract labour as required for above activities
  • Undertake installation, pre-commissioning, commissioning and start-up operations of process plant in line with NOV procedures, including but not limited to
  • P&ID walk downs
  • Electrical completion checks
  • Factory acceptance tests
  • Function/loop checks
  • Instrument checks
  • Leak testing/pressure testing
  • Train operators and client personnel in use of process plant and equipment in line with NOV operation and maintenance manuals
  • Maintain contact with plant operational personnel to build long-term relationship/database of customer feedback
  • Under management direction, provide after sales services including inspections, spares, advice/recommendations, liaising with engineering departments as necessary
  • Ensure personal compliance with all HSE legislation and HSE Company policy
  • Provide HSEQ leadership ensuring personal compliance with legislation and Company policies
  • Daily travel to customer sites when required
  • Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager
  • ONC/HNC /HND in Electrical Engineering
  • City & Guilds 2394-5 Inspection and Test /2382 17th Edition Wiring Regulations
  • ECS Card
  • Tertiary education in an Engineering and or Business discipline
  • Electrical/Mechanical knowledge within installation, commissioning, servicing and maintenance environments
  • Ability to create and track individual and team metrics
  • Interpretation of engineering drawings
  • Computer literacy (including good command of Microsoft Office; Excel, Word, Outlook)
  • Knowledge of industry standards
  • Process, Industrial and Production Technologies including rotating agitators and related components
  • Working knowledge of Customer Relationship Management (CRM) systems
65

Field Service Specialist Resume Examples & Samples

  • Mechanical completion checks
  • ONC/HNC /HND in Engineering
  • CSCS Card
  • Mechanical/Electrical knowledge within installation, commissioning, servicing and maintenance environments
66

Field Service Specialist Advanced Resume Examples & Samples

  • Responsible for safety of self and others including reporting of all work related injuries, near misses, equipment damage and unsafe acts as soon as practicable to supervisor or senior Specialist
  • Ensures Job Hazard Analysis (JHA)s are completed and follows-up on any outstanding concerns prior to commencing work
  • Lead for general valve repair and service, basic wellhead installations, lubricators and side entry
  • Crew lead for disassembly, inspection, repair and pressure testing of wellhead equipment, including final sign-off for pressure testing
  • Crew lead for basic assembly of wellhead components for field installation
  • Crew Lead for service and installation of MBS, MBC, SSMC, SCTE and FBCTE Space Saver Wellhead (SS Compact), Electronic Feed through (EFT) systems and dual completion as well as Frac-tree, manifold and monoline installation and service
  • Provides relief supervision in absence of Senior Service Supervisor
  • Interfaces with customers to provide product advice and determine customer needs to be forwarded to the Customer Services Coordinator
  • Accurate and timely completion of field service tickets
  • Responsible for general SAP data processing and inquiries including researching bill of materials, identifying location references by functional location, checking stock availability, printing sales orders and confirming customer account credit approval
  • Completion of Visio drawings
  • Specialist Sr experience, general assembly and service competencies
  • At this level the incumbent will typically have 6+ years of experience working with Cameron products, or 8+ years of related work experience from another company within the industry
  • Ability to visually differentiate valves and wellhead components
  • Proficient with both SAP and Microsoft Office, including Visio
  • Demonstrated ability to provide professional customer service and support
  • Attention to detail regarding completion of field service tickets and strong ability to resolve customer concerns efficiently regarding billed hours
  • Customer contact includes upselling and technical advice on possible solutions to product efficiency
  • Class 1 or 3 driver’s license is an asset
67

Field Service Specialist Resume Examples & Samples

  • Experience in a position that requires application of employer policies, rules and regulations, during the mediation of escalated and sometimes, sensitive, issues raised by a customer, coworker and/or another person(s)
  • Experience making simple maintenance and repair of parking control equipment and/or other similar electronic and mechanical equipment
  • Demonstrated knowledge of using fee computer/electronic cash registers in a high-volume environment
  • Evidence of effective application of the English language, both verbally and writing, including the use of accurate grammar and spelling
  • Experience with the development of reports requiring tabulation of numerous statistics
  • Parking Industry Experience (6 months)
  • Experience working with hand-held electronic devices that require the use of a stylus
  • Experience in a customer service position (6 months)
  • Experience with enforcement actions
  • Evidence of a valid U.S. driver’s license; an MVR will be conducted
68

Field Service Specialist Resume Examples & Samples

  • Responsible for safety of self and others including reporting of all work related injuries, near misses, equipment damage and unsafe acts as soon as practicable to manager/supervisor or senior specialist
  • Conduct all operations in accordance with running procedures and company Health, Safety & Environmental (HS&E) policy
  • General repair and service of valves
  • Disassemble, inspect, repair and pressure test wellhead equipment
  • Assembly of wellhead components for field installation
  • Assist more senior specialists with field installations and service including lubricators, side entry, cutting casings and energizing energy seals
  • Receive freight and warehouse components as required ensuring appropriate documentation is processed in accordance with company policy and procedures. Also, ensure product is stored in a safe and orderly manner so it is accessible for future use and necessary precautions are taken to prevent damage while in storage
  • General shop and equipment clean-up and maintenance
69

Field Service Specialist Resume Examples & Samples

  • High School Diploma or General Education Degree (GED)
  • ​General oilfield product/equipment operating knowledge
  • Proficient with Microsoft Office. Experience using SAP is an asset
70

Field Service Specialist Resume Examples & Samples

  • At this level the incumbent will typically have 2+ years of experience working with Cameron products, or 4+ years of related work experience from another company within the industry
  • Strong understanding of product function and advantages of specific products given customer application
  • Training and ability to operate a boom truck
71

Field Service Specialist Resume Examples & Samples

  • Technician I experience, general assembly and service competencies
  • Successful completion of Basic Field Service Training Level 1
  • Proficient with Microsoft Office and experience using SAP
  • Would Benefit from the following safety certifications including: Cameron HS&E Training, Hoisting and Rigging (shop only), Overhead Crane, TDG, Forklift Certification, First Aid Level I, H2S, PST, WHMIS are considered an asset
72

Field Service Specialist Senior Resume Examples & Samples

  • The job requires the ability to make independent judgments based on practice and previous experience
  • Specialist III experience, general assembly and service competencies
  • ​Ability to visually differentiate valves and wellhead components
  • Strong mechanical aptitude and experience
  • Customer contact includes up-selling and technical advice on possible solutions to product efficiency
  • Will Benefit from the following Safety certifications including: Hoisting and Rigging (shop only), Overhead Crane, TDG, Forklift Certification, First Aid Level I, H2S, PST, WHMIS and are considered an asset
73

Field Service Specialist Resume Examples & Samples

  • Remote home office base position located in New York City local commuting area
  • 75% regional and 35% nationwide travel required
  • Available to travel and work standard and non-standard work hours with very limited advance notice within stressful customer environments
  • Provide onsite installation, repair and maintenance services for the entire suite of Polycom hardware and software applications
  • Ability to lift up to 50lbs and use of hand tools to construct Polycom brackets & support frames
  • Provides onsite classroom style customer orientations on newly installed products
  • Maintain and update personal dispatch tickets, trip reports, and customer records
  • Team player with a “can do” attitude
  • Excellent verbal, written and customer service soft skills
  • A collaborator with the ability to bring value-add to customers as a self-brand ambassador
  • Work with Project Management, Sales Engineering, Polycom Technical Support and Management teams on project planning, installation and troubleshooting for assigned implementations
  • Manage personal schedule, travel and business expenses per policy
  • Ability to deal with internal and external ambiguity to formulate an appropriate course of action
  • Engage in longer term project planning and possible consultation services with assigned customers
  • Effectively manage customer expectations and resolve conflict resolution/negotiation internally with peers and externally with customers
  • Education: Associate Degree or higher
  • (7) or more years of relevant experience
  • Working knowledge of Active Directory, Exchange, TCP/IP networking, firewalls, IP telephony and SIP
  • Experience troubleshooting video conferencing interoperability issues
  • Video Conferencing background with hands-on installation experience with Polycom product portfolio (RPAD, DMA, CMA, RMX, Websuite, Mediasuite, Resource Manager, HDX and Group Series) or competitor products
  • Preferred Mid-level understanding and integration experience with one of more of the following Microsoft Windows Server 2012, Office 365 or SQL Server 2012 (highly desirable)
74

Senior Field Service Specialist Resume Examples & Samples

  • This position’s primary duty will be to perform independent service calls, testing, and workshop repair for Cameron measurement as well as similar competitor’s product
  • This position requires strong ability to work on systems requiring knowledge of mechanical, process, instrumentation, Electrical and Electronic systems. Strong knowledge of Cameron’s Jiskoot sampling systems, experience with process instrumentation including analyzers and ability to perform water injection test per ISO3171 and API 8.2Z
  • Post-secondary advanced diploma or degree in mechanical or instrumentation engineering, Safety certifications for on-shore and off-shore work as well as other licenses supporting his role
  • 10 + years’ work experience in 'Oil and Gas measurement'
75

Nozomi Field Service Specialist Resume Examples & Samples

  • Working with Field Service Managers, identify opportunities to reduce warranty and service contract costs
  • Works closely with Service, Engineering and Manufacturing to identify the need for product modifications for commercialized products
  • Work with training developers to create content for service technical training
  • Implements regional directives to reduce on-going warranty costs
76

Field Service Specialist Resume Examples & Samples

  • Good customer service and sales skills needed to increase business
  • Ability to work in the field in all kinds of inclement weather
  • Good driving record
77

Field Service Specialist Resume Examples & Samples

  • Utilize monitoring, performance analysis, network management software and hardware to troubleshoot and isolate issues and trace data and protocol activity
  • Devise solutions to complex functional impairments within the capacity and operational limitations of Inmarsat managed service solution
  • Remotely diagnose Stabilized VSAT systems, FBB Terminals, Networking Peripherals and Wireless Devices in order to scope spare part requirements and repair activities
  • Responsible for monitoring Service Requests and evaluating system failures and failure history to ensure that scope of work addresses definitive resolution
  • Give input to logistics to ensure adequate stocking levels based on failure trends
  • Assess Field Engineers’ proficiencies and training requirements; drive mechanism to match job scope to proficient field engineers
  • Mentor Field Engineers in the field and in a training environment
  • Provide direct remote assistance to Service Partners field staff
  • Create thorough job scopes for field engineers to be successful on their first attendance
  • Thorough analysis and diagnosis reports to justify attendances and correct part replacement
  • Collaborate with engineering to validate vendor firmware updates for stabilized antenna systems
  • Required to rotate weekends for on-call duties
  • Required to rotate in and out of the field as needed
  • Bachelor’s degree required in Computer Science, Electrical Engineering or Computer Engineering
78

Field Service Specialist Resume Examples & Samples

  • 3-5 years Field experience with wellhead & FRAC stacks
  • Demonstrated strong mechanical ability
  • Ability to identify product and product components
  • Post-secondary technical education in related discipline
79

Field Service Specialist Resume Examples & Samples

  • Evidence of a valid U.S. Driver’s License; an MVR will be conducted
  • Experience in using Microsoft Office Suite
  • Demonstrated knowledge of Power Park/T2
  • Experience in cash handling
  • Experience in a position that requires application of employer policies, rules and regulations, during the mediation of escalated, and sometimes sensitive, issues raised by a customer, coworker and/or another person(s)
  • Experience in providing accurate documentation and/or attention to detail
  • Two or more years of experience diagnosing problems and then making simple maintenance and repair of parking control or similar electronic and mechanical equipment (i.e., LCD displays, gates, vending machines that distribute tickets and dispenses change)
  • Experience working with power and hand tools
  • Experience in identifying problems and general repair of surfaces such as found in a parking lot and/or parking structure
  • Evidence of effective verbal and written communication skills, including the use of accurate grammar and spelling
80

Field Service Specialist Resume Examples & Samples

  • Perform Preventative, Corrective and Emergency maintenance on customer’s QCS equipment
  • Primary service responsibility for assigned resident account
  • Evaluate and modify MD and CD loops as well as write detailed analysis reports
  • Provide support for other accounts and technicians as required
  • Required to be on-call, on a rotating basis, and provide 24/7 emergency customer or technician support
  • Associates Degree or technical trade school diploma OR 4 years of military, industrial, or electro-mechanical maintenance in lieu of degree
  • More than 3 years of relatable experience preferred
  • Degree in Process Technology, Electronics, or similar field preferred
  • Able to work on-call schedule as needed
  • Able to meet the varying needs of the customers in a timely and professional manner
81

Poultry Field Service Specialist Resume Examples & Samples

  • Strong mechanical aptitude
  • 2 - 5 years of related experience preferred
  •  Proficient organizational skills
  •  Effective communication skills are necessary to interact directly with multiple levels of customer management
  • Bachelor's Degree in poultry science or related field. Experience may be considered in lieu of educational requirement
  •  Bilingual (English/Spanish) preferred
  •  Ability to lift more than 25 pounds
  •  Availability for unsocial work hours
  •  Availability for on-call shifts
  •  Willingness to work in a hatchery where exposure to a potentially hazardous environment is possible and the heat and humidity is above average
  •  Ability to travel 60 - 80% of the time and possess a valid driver's license to drive to assigned accounts, unless otherwise specified
  •  The drive for self-development, the ability to collaborate, and an action-oriented work ethic
82

Field Service Specialist Resume Examples & Samples

  • Minimum (2) year plus wellhead or (4+) years related oilfield experience
  • Two (2)+ years working with Cameron or competitor pressure control equipment preferred
  • Ability to use oxy / acetylene set up a plus
83

Field Service Specialist Resume Examples & Samples

  • Associate’s Degree or in lieu of degree 3 years of technical related experience with high school diploma
  • 1 year of experience with Computer Networking
  • 3 years of experience with HVAC Programmable/Configurable controllers is preferred
  • Allen-Bradley ControlLogix
  • RsLogix 5000 / RsLogix 500
  • System integrations using the following
  • BACnet
  • Lonworks
  • Modbus
  • OPC
84

Field Service Specialist Resume Examples & Samples

  • Previous offshore experience is essential
  • At least 5-years experience in a similar position
  • Mechanical or trade qualification or equivalent is essential
85

Field Service Specialist Resume Examples & Samples

  • Servicing, troubleshooting, repairing, and replacing components on valves and actuators as needed or requested by the customer
  • High pressure testing of valves and other components, overhauling valves, overhauling actuators, and performing other shop related duties as required
  • Travel and over-night stays are common while supporting customer requirements in the field
  • Additional duties are required to support facility operations as required
  • Must be able to obtain a US Department of Transportation Health Card for operating DOT registered vehicles
  • Must be able to lift 55 pounds or greater without assistance
  • Must be able to travel both locally and abroad
  • Six months to one (1) year mechanical experience
  • Must be able to operate cranes and forklifts
  • Valve maintenance
  • Valve actuator maintenance
86

Field Service Specialist, Transformers Resume Examples & Samples

  • Health and Safety
  • Apply safety rules and safe practices as well as environmental responsibilities
  • Report unsafe practices and incidents
  • Coordinate and perform specialist service projects in relevant areas internally and externally
  • Investigate specialist customer needs by professional consulting
  • Calculate and work out of specialist tenders for customer solutions
  • Management of specialist projects: create milestones, project plan, cost supervision, action steps, project reviews, project supervision, including all commercials
  • Conduct support for engineering, site management, commissioning
  • One ABB Approach
  • Establish and maintain relations with key customers
  • Co-operate actively with other ABB units to achieve common targets
  • Conduct specialist support and advisory to sales team
  • Provide technical specialist leadership and coordination for the service team
  • Create and develop good team spirit
  • Proactively identify potential equipment failures and request proactive corrective actions
  • Participate in maintenance meetings (e.g. in PM reviews)
  • Participate in improvement activities (e.g. in Root cause analysis (RCA))
87

Field Service Specialist Resume Examples & Samples

  • Delivers application training for Jetstream customers both in the US and in Jetstream international markets. Teaches customers how to use Jetstream products most effectively for their particular application
  • Responsible to generate application and maintenance training revenue consistent with annually revised management expectations
  • Delivers field and plant based technical and maintenance training for Jetstream customers in the US and in Jetstream international markets
  • Develops training curriculum for Jetstream technical and application training
  • Performs repairs at Jetstream customer sites for direct channel customers. Generates field service and related parts revenue that is consistent with annual management expectations
  • Develops and manages field training schedules for application and maintenance training
  • Performs Technical Support Specialist functions to assist Jetstream customers by phone with technical requests for assistance. Records contacts in the Jetstream service system. Troubleshoots and repairs by phone and in person a wide variety of electrical, hydraulic and/or mechanical system problems
  • Provides on-call customer support as needed for non-business hours as prescribed by management
  • Interacts with customers and internal departments, including: manufacturing, technical information (marketing) and engineering to provide effective product support and problem resolution
  • Assists in authorizing and processing warranty repairs, reimbursements and parts returns
  • Assists in the development of technical publications, such as operations manuals
  • Assists the sales department in identifying and solving parts problems and entering parts orders
  • Travels 25-50% of the time both in the US and in Jetstream international markets
88

Field Service Specialist Resume Examples & Samples

  • Knowledge of general law enforcement objectives
  • Knowledge of general parking practices and procedures
  • Skill in dealing with public courteously, tactfully and fairly
  • Skill in carrying out verbal and written instructions
  • Skill in preparing clear, concise written and verbal reports
  • Skills in trouble shooting mechanical/electrical equipment
  • Experience in making simple maintenance and repair of parking control equipment and/or other similar electronic and mechanical equipment
  • Experience in providing customer service, as evidenced through recognition from a current and/or former employer, and/or written or other recognition by customers and/or clients
  • Experience in using Microsoft Office applications including MS Word, Excel and Outlook
  • Experience in using fee computer/electronic cash registers in a high-volume environment
  • Two years of Parking Industry experience
  • One year of cash-handling experience
89

Field Service Specialist Resume Examples & Samples

  • Three (3)+ years experience with valve repair or industrial maintenance
  • Five (5)+ years demonstrated mechanical ability
  • High school diploma or general education degree (GED), consideration will be made for equivalent education / work related experience
  • Millwright or Instrumentation experience
  • One (1)+ years’ experience reading technical drawings
90

Field Service Specialist Resume Examples & Samples

  • Minimum one (1) year oil and gas industry experience or related field experience
  • Minimum one (1) year experience utilizing strong mechanical aptitude/ ability
  • Must be able to communicate effectively with customers,visitors, vendors and other employees
  • Must be able to read and understand oral and written instructions
  • Must be able to take apart and put together equipment according to detailed specifications
  • Must be able to use hand and power tools
  • Must be able to work in confined spaces and working in elevated locations/situations
  • Must be able to travel to remote locations
  • Must be able to work extended irregular work hours
  • Must have verifiable clean driving record
  • DOT a plus
  • Experience with pressure testing
91

Field Service Specialist Resume Examples & Samples

  • Provide follow-up and reports for specific technical issues as required
  • Participate in both internal and external conference calls as required
  • Maintain an accurate and detailed log of aircraft supported and communicate status with other team members
  • Actively engage and promote knowledge sharing within team with a view to building internal knowledge base
  • Drive the daily operation, prioritizing daily tasks and providing prompt responses to all enquires
  • Motivated self-starter with problem-solving talent, applicant must be able to self-manage and work autonomously with minimal supervision
  • You are able to communicate effectively at all levels, both written and verbally, with demonstrated tact and diplomacy
  • Ability to multitask and apply priority to projects with adaptability and urgency whilst meeting challenging timelines
  • Ability to prepare and present technical reports and briefings in a clear and concise manner to internal and external customers
  • Ability to work well in dynamic team environment and to anticipate and mitigate problems as required
  • Must have excellent conflict resolution and troubleshooting skills
  • Proficient with Linux/Unix/Android/Windows platforms and file structures
  • Skills in troubleshooting complex systems from both a hardware and software perspective
  • Experience troubleshooting both wired and wireless network systems
  • Ability to understand and wiring schematics, diagrams and other engineering documentation
  • Knowledge of database structure and management technologies, MySQL experience is a plus
  • Familiarity with IFE systems is highly desirable
  • Programming experience is highly desirable
  • Experience with fiber optics a plus
  • Advanced proficiency in MS Excel, Word and PowerPoint
  • This position will have on-call support in a rotating 24/7 environment
  • Be able to travel on short notice to support customer, often for
92

Field Service Specialist Resume Examples & Samples

  • Provide follow-up and reports for specific technical issues as
  • Participate in both internal and external conference calls as
  • Motivated self-starter with problem-solving talent, applicant must
  • Ability to prepare and present technical reports and briefings
93

Classified Field Service Specialist Resume Examples & Samples

  • Experience with McAfee
  • Hardware/software requirements: MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008
  • Candidate must work well in a team environment
  • Have excellent communication skills
  • Candidate must be a self-motivated
  • Have excellent trouble shooting and analytical skills - Excellent knowledge of computer hardware, software, and terminology
  • Excellent knowledge of computer systems and local area networks Excellent computer skills
94

Field Service Specialist Resume Examples & Samples

  • Focus on after/post-sales technical (applications & field) support to all customers
  • Provide 2nd level support for Sales and Technical Support teams by performing trainings and seminars for internal and external customers
  • Conduct on-site customer training and customer education sessions
  • Involved in and support on-site installation and/or troubleshooting for smaller QIAGEN instruments including consumables, instrumentation and applications in all markets. Some repair work may be required
  • Contribute to achieving and maintaining regulatory compliance, performing IQ/OQ
  • Develop and maintain a high level of application and technical knowledge and medium level knowledge of automation/instrumentation to maintain customer satisfaction levels
  • Maintain and develop positive relationships with customers
  • Promote QIAGEN products including Service and Support products and assist in exceeding revenue targets
  • Utilize all available tools such as Service Reports, Spare Part & Service Manuals, ISI Notes, and the relevant databases to input information that will increase effectiveness
  • Provide market and customer feedback to Management, Sales, Marketing, Regional Product Support, Global Training and Field Service teams
  • Manage time and resources effectively
  • Provide regional support when required
95

Field Service Specialist Resume Examples & Samples

  • Minimum technical vocational certificate or diploma
  • 3-4 years or above on wellhead work or installation experience
  • Familiar with rig operation or offshore experience
  • Required T-BOSIET certificate
  • Rigging certificate preferred
  • Good command of written and spoken English
96

Field Service Specialist Resume Examples & Samples

  • Electrical/Instrumentation Technologist Diploma
  • 4+ years related work experience preferred
  • Previous experience in the Upstream Oil &Gas industry is an asset
  • Controls, hydraulic, mechanical, and instrumentation service experience including demonstrated customer service skills
97

Field Service Specialist Resume Examples & Samples

  • Microsoft Excel- Demonstrated proficiency in extracting relevant data to input into proprietary databases
  • Must be able to demonstrate excellent written and communication skills
  • At least 2 years of relevant work experience
  • For this position, candidates must be authorized to work in the US without requiring sponsorship
  • At least 1 year of financial services/ insurance industry experience
  • Education or relevant military experience
98

Senior Field Service Specialist, Beijing, HBS Resume Examples & Samples

  • Have team working spirit
  • Good in communication skills to make customer accept our solution, proposal and its value
  • Use skills as a seasoned, experienced professional with a full understanding of industry practices; resolves a wide range of issues in imaginative as well as practical ways
  • Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Interact with senior internal and external personnel
  • Requires a minimum of 3-5years of BA experience
99

Field Service Specialist Resume Examples & Samples

  • Effective Implementation of Company EH&S, QA & HR policies
  • Assist in achieving the Service Sales Revenue Targets set by the Business
  • Monitor and action your daily queues for Quoting and Parts for Service Jobs in Residential, Commercial and Major Account customers
  • Purchase of Inventory for Service Work Nationally within 95% accuracy
  • Replenishment of weekly stock for technician van nationally
  • Creation of purchase orders in Pronto and follows p2p process to facilitate the prompt payment
  • Timely receipt of the orders and expediting the orders with suppliers as necessary
  • Efficient Administration of Purchase Order Register
  • Taking incoming calls from customer as well as internal stakeholders and fulfilling the enquiries in timely manner
  • Provide an exceptional customer service
  • Supplier Invoice allocation nationally
  • Follow and adhere to Tyco’s EHS Policies and Procedures
  • Experience and confidence in corresponding with clients, suppliers and technicians
  • Experience in Proposal execution and data entry
  • Experience in Accounts Receivable / Payable
  • High degree of computer literacy
  • Excellent written & verbal communication skills
  • High Customer Service Skills
  • Inventory Management experience would be ideal
  • Expertise in MAS and Pronto
100

Field Service Specialist Resume Examples & Samples

  • Technical delivery of control systems projects within the pacific region
  • Provide technical sales assistance for estimation, proposal preparation, demonstration of product capabilities etc
  • Working with both our legacy systems (TPS/TDC 2000/3000) and our current systems (Experion, C200/C300) as well as Advanced App – Uniformance (PHD)
  • Implementation of control system projects, typically using the above
  • Programming of controllers in a variety of languages
  • Maintain, install and service industrial control equipment on a variety of industrial sites
101

Field Service Specialist Resume Examples & Samples

  • Degree qualified mechanical engineer or apprentice trained mechanical technician with Hydraulics/Electrical/Controls Exposure
  • Degree qualified electrical engineer or apprentice trained electrical technician with Hydraulics/Mechanical/Controls Exposure
  • Excellent command of English language both written and spoken
  • Computer literate with CAD experience
  • Overseas experience
102

Field Service Specialist Resume Examples & Samples

  • Minimum 2 years’ experience working with oilfield equipment
  • Proficient with computers - MS Office Suite
  • This position requires extensive travel, good driving record required
103

Field Service Specialist Resume Examples & Samples

  • 1 year of experience in a computer related technical support or customer service role with various out sourcing and services offerings, pricing and delivery structures
  • Ability to liaise with entity with end users, IS Coordinators and managers as well as vendor personnel and management
  • Experience managing vendor performance to contracted Service Level Agreements (SLA)
104

Senior Field Service Specialist Resume Examples & Samples

  • Installation of the control system’s software and hardware Upgrades and Migrations
  • Technical Support for Russian customers as
  • Maintains test equipment in good and working condition
  • Handle required administration
  • High Knowledge of Honeywell HPS Systems hardware platforms
  • High knowledge in Microsoft Server and Windows 7 applications
  • High level of Cyber Security awareness (McAfee, Symantec)
  • High knowledge of Back-up tools (McAfee, Symantec)
  • Good knowledge and experience in hardware assembly process
  • Knowledge on English language is must. (Technical and communication level)
  • Good knowledge of ISO requirements
  • Good knowledge about HSE Requirements
  • Organizing skills
  • Good inter-personal and communication skills
  • Degree holder in engineering ( Electrical or Electronics )
  • Driving license
105

Field Service Specialist Resume Examples & Samples

  • Performing day to day PM's on both electrical and mechanical equipment
  • Outage planning and support as required
  • Attending customer meetings
  • Call rotation providing after hours’ repair and consultation as required
  • Two years of applicable heavy industrial experience or an Associate’s Degree in electronics or applicable military experience
  • Willingness to be part of on call schedule, on a rotating basis
106

Field Service Specialist Resume Examples & Samples

  • Min. 9+ years of field service experience on surface equipment
  • Experience offshore and onshore
  • Able to visually differentiate valves and wellhead components
  • High School Diploma or General Education Diploma (GED) and above
107

Senior Field Service Specialist Resume Examples & Samples

  • Min. 10+ years of field service experience on surface equipment
  • Abe to make independent judgments based on practice and previous experience
  • Experience providing professional customer service and support
108

Field Service Specialist Resume Examples & Samples

  • Preventive, Corrective, and Emergency maintenance of customer's Quality Control Systems
  • Provide 7 X 24 emergency support to customer and technicians
  • Less than 10% travel
  • 2 years of experience on one of the following platforms: DaVinci or ProLine
109

Field Service Specialist Resume Examples & Samples

  • 24 hours of related college course work preferred
  • Application certification or proficiency when applicable
  • Advanced: Customer Service Management, Project Management, Understanding of Microsoft networking computing environment
  • Desktop Support
  • Customer Relationship Management
  • Planning and Administrative Skills
  • Leadership, Mentoring, and Motivation
110

Senior Field Service Specialist, ANC Resume Examples & Samples

  • Install and provide first and second-level support of information, communication and airport related systems
  • Ensure reported problems are resolved in a timely manner. Provide follow up on all outstanding incidents until fully resolved
  • Provide technical assistance to end-users in support of desktop computers, software and other supported systems
  • Maintain accurate and detailed documentation of all supported systems and physical locations
  • Assist and lead contractors, vendors and peers with the implementations and problem resolutions of systems for which you are responsible
  • Provide technical assistance to companion work groups in support of projects and maintenance ensuring good inter-departmental relations
  • Master the ability to manage projects, prioritize task and manage the team's time effectively
  • Demonstrate a thorough knowledge and understanding of the position
  • Act as a resource to peers and companion workgroups
  • Seek out innovative and creative solutions to technical and administrative issues
  • Make suggestions of the improvement of the field systems group, as needed
  • Plan, organize and complete projects of various scope and complexity; may include providing work direction to contractors, vendors and other resources
  • Make consistent progress towards achieving the Manager, IT Field Systems position
  • Provide second level technical support to other field systems specialists
  • Plan, organize and complete assignments of large scope and complexity; may include providing work direction to peers, contractors, vendors and other resources
  • Provide administrative support to the Manager, IT Field Systems and be a ready resource to assist in the operation of the workgroup
  • Assist in the testing, development and determination of departmental standards
  • Make recommendations, as needed, to enhance the operations of the ICS customer support department
  • Demonstrate an increasing ability to apply the general skill set at the highest level
  • Other duties as assigned by the Manager, IT Field Systems
  • Minimum 2 year technical degree or position specific technical certifications. May substitute direct airline experience in lieu of technical requirements
  • Minimum 6 years work experience implementing and/or supporting Infrastructure computing systems
  • Minimum 6 years of documented IT experience required
  • Experience supporting multiple technical platforms (Windows, MAC OS, VMware, Altiris) a plus
  • Experience participating in small, medium, large and enterprise wide cross division technology projects
  • Proven experience learning new technologies, processes and methodologies quickly
  • Demonstrated exceptional customer service
  • The ability to lift/stand/bend/climb in order to do job function
  • Experience with telephony and radio communications
  • Requires 50% of time traveling
  • High school diploma or equivalent required (if a degree of some sort is required for the position, this qualification is not necessary)
111

Field Service Specialist Resume Examples & Samples

  • Current driver's license with clean driving record
  • Current wellhead experience and can identify oil field equipment​
  • Experience with SAP or work order
112

Field Service Specialist Resume Examples & Samples

  • Tests, services BOP’S, control systems, and pulsation dampeners
  • Interacts with customers and provide troubleshooting support
  • Tracks all used parts, warranty and sales
  • Assists with interpreting field test results
  • Prepares and maintains documentation service related documents
  • Sets up and operate test equipment to evaluate performance of assemblies, or systems under operating conditions, and record results
  • Analyzes and interprets test information to resolve design-related problems
  • Conduct rig sales calls to promote services
  • Current valid class A CDL driver's license with clean record
  • Minimum two (2) years Field Service or related experience
  • Computer literate with proficiency in Microsoft Office suite. Must be familiar with basic use of the internet
  • Strong mechanical aptitude with demonstrated work experience with hydraulics and electrical systems
  • Current valid class A CDL driver's license with hazmat endorsement
  • Previous experience working with pressure control equipment
  • Previous experience with field sales of services provided by the company
113

Field Service Specialist Resume Examples & Samples

  • Responsible for safety of self and others including reporting of all work related injuries, near misses, equipment damage and unsafe acts as soon as practicable to supervisor or senior technician
  • Ensures Job Safety Analysis (JSA)s are completed and follows-up on any outstanding concerns prior to commencing work
  • Must have strong understanding of offshore product function and advantages of specific products given customer application
  • Supports Lead for general valve repair and service, offshore wellhead installations
  • Supports lead during disassembly, inspection, repair and pressure testing of offshore wellhead equipment, including final sign-off for pressure testing
  • Supports lead for basic and complex assembly of wellhead components for offshore installation
  • Supports Lead for offshore service and installation
  • Interfaces from time to time with customers to provide product advice and determine customer needs to be forwarded to either the Senior Specialist and or Customer Service Coordinator
  • Assists with accurate and timely completion of field service tickets (FSO’s)
  • Responsible for general SAP data processing and inquiries including researching bill of materials, identifying location references by functional location, checking stock availability, printing sales orders
  • Work environment is shop, office & field position. Regular exposure to inclement weather conditions related to working on isolated offshore platform
  • High school diploma and or GED
  • Three (3) + years’ experience as an onshore/ offshore Field Specialist performing assembly and service for the oil and gas industry
  • Five (5) + years’ experience general oilfield product/ equipment operating knowledge
  • Demonstrated ability to visually differentiate valves and wellhead components
  • Demonstrated strong mechanical aptitude and experience
  • Six (6) + months experience in mentoring and training junior technicians with demonstrated proficiency
  • Proficiency with Microsoft Office applications such as Word, Excel, Power Point and Outlook
  • Attention to detail concerning completion of field service tickets and ability to resolve customer concerns regarding billing hours
  • Strong understanding of offshore product function and advantages of specific products given customer application related to summary description
  • Ability to work extended work hours during on-call activities
  • Must pass pre-employment background, drug test and physical
  • 5+ years experience, offshore experience is preferable
  • Offshore Survival Training- BST preferred but will train
  • One (1) year forklift and overhead crane experience
  • Cameron HS&E training
  • Proficient with SAP or other MRP or ERP system
  • Hoisting and rigging
  • H2S
  • PST
  • WHMIS
  • Safe driving
  • TDG
114

Field Service Specialist Resume Examples & Samples

  • Mechanical/Petroleum Technologist Diploma
  • 4+ years related work experience
  • Hydraulic and mechanical service experience including demonstrated customer service skills
  • Ability to communicate effectively in English verbally and in writing in a technical environment
  • Ability to obtain all required Security and Safety Clearances and Certifications
  • Ability to complete Basic Safety Training including Helicopter Underwater Egress Training and Helicopter Underwater Emergency Breathing Apparatus training
  • Previous experience in the Upstream Oil & Gas industry and assets
  • Ability to understand and implement mechanical/hydraulic drawings
  • Familiarity with upstream oi lequipment specifications and procedures
  • Basic Safety Training, H2S and WHMIS certifications are preferred but not required
115

Field Service Specialist Resume Examples & Samples

  • Deep
  • Experience
  • Commitment
  • Must
116

Field Service Specialist Resume Examples & Samples

  • 24 credit hours of college course work preferred
  • 2 years in a computer related technical support or customer service role with various out sourcing and services offerings, pricing and delivery structures
  • Strong written and verbal communications, ability to liaise with entity with end users, IS Coordinators and managers as well as vendor personnel and management
117

Field Service Specialist Resume Examples & Samples

  • Associate’s Degree in a related field required
  • CRES strongly preferred
  • Eight years of related experience
  • Must have up-to-date knowledge on technological and medical advances
  • Must have up-to-date understanding of Joint Commission, 21 CFR and NFPA regulations
  • Must have the ability to repair and maintain a wide variety of medical equipment
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
  • Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us
  • Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness
  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
118

Field Service Specialist Resume Examples & Samples

  • Preferable minimum of 2 years service and support experience in a comparable position within the after sales service business in the Life Science industry/markets, or equivalent experience maintaining instrumentation
  • Proven work experience in developing customer relationships
  • Valid drivers license and Passport and willingness to travel, national and internationally
  • Good written and verbal English language communication skills
  • Ability to work both independently and in a structured working environment
  • Does not supervise employees
119

Field Service Specialist Resume Examples & Samples

  • Two (2) plus years related Field Service experience
  • Direct experience working with and installing wellhead valves, chokes, pumps, valves, Christmas valve trees, housing spool rigging mechanisms
  • Current valid drivers license
120

Field Service Specialist Resume Examples & Samples

  • CRES preferred
  • Five years of related experience
  • Must have up-to-date on technological and medical advances
121

Field Service Specialist Resume Examples & Samples

  • Customer service management
  • Provides timely customer assistance for Field Service service requests. Responds to customer requests for technical support for customers' computer systems, networks and applications at applicable work-sites. Accurately log every
  • Uses tools and technology perform your job effectively and learns to use different processes, tools, technology or software when needed
  • Looks for ways to improve personal, team, and departmental performance
  • Performs administrative duties and participates in special projects as assigned
122

Field Service Specialist Resume Examples & Samples

  • Responsibilities include working at rig and well locations performing a limited variety of jobs including installation of BOP Drilling Controls , valves, chokes and actuators
  • Examine, repair, test, and maintain products at customer sites or company service centers
  • Works injury free, achieves an injury-free working environment, and maintains the highest Health, Safety and Environmental (HSE) standards in our industry
  • Strives for continuous improvement in worker safety and is dedicated to ensuring that each employee understands, and acts in accordance with, the company’s HSE policies
  • Works with high integrity and complies with corporate guidelines on business ethics
  • Complies with safety and corporate guidelines on business ethics
  • 5 years wellhead and Valve exp
  • TWIC, T-HUET, Rigging , Fall Protection, Incipient Fire, SafeGulf