Claims Service Specialist Resume Samples

4.6 (131 votes) for Claims Service Specialist Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the claims service specialist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
RH
R Hayes
Roberto
Hayes
501 Julian Burg
San Francisco
CA
+1 (555) 382 2530
501 Julian Burg
San Francisco
CA
Phone
p +1 (555) 382 2530
Experience Experience
San Francisco, CA
Claims Service Specialist
San Francisco, CA
Grimes-Nienow
San Francisco, CA
Claims Service Specialist
  • Manage a steady volume of inbound calls to assist Allstate customers, third party carriers and other claimants and vendors in our claim process
  • Achieving targeted performance goals to manage costs and support Allstate's industry-leading operational standards
  • Admin Support- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
  • Complete outbound customer contacts and follow-up claim work to bring existing claims to resolution
  • After training is completed, the permanent shift is Monday - Saturday from 11:15am to 8:00pm with a day off during the week in lieu of the Saturday worked
  • Provides back-up for any support function in the office
  • Working well with others in a fast-paced, collaborative environment
Phoenix, AZ
Total Loss Claims Service Specialist
Phoenix, AZ
Mayert, Dietrich and Moore
Phoenix, AZ
Total Loss Claims Service Specialist
  • Receives, screens and routes incoming telephone calls and other electronic correspondence
  • Securing titles
  • Filing reports and customer information
  • Handling telephone interactions with customers
  • Retrieves, prints, faxes, or mails supporting documentation to vendors or others as directed
  • Supporting claim adjusters by completing and managing varying claim tasks
  • Knowledge of Excel and Word
present
Houston, TX
Senior Claims Service Specialist
Houston, TX
Balistreri-Langworth
present
Houston, TX
Senior Claims Service Specialist
present
  • Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
  • Assists adjusters with more complex claim handling, analyze documentation and settle basic, straight-forward, and routine claims quickly and efficiently
  • Provides back-up for any support functions in the office
  • Provides exceptional customer service (both written and over the phone)
  • Performs routine tasks of basic complexity under general supervision
  • Works well with team and independently with little oversight
  • Processes claims payments
Education Education
Bachelor’s Degree
Bachelor’s Degree
University of Delaware
Bachelor’s Degree
Skills Skills
  • Ability to handle a high volume of phone calls in a professional manner
  • Excellent customer service skills and a passion to help others
  • Knowledge of Excel and Word
  • Performs routine tasks of basic complexity under general supervision
  • Ability to be a self-starter and work independently
  • Basic medical terminology helpful
  • Fluency in Spanish and English is especially desirable
  • Good oral and written communication skills
  • Excellent time management skills
  • Good organization skills with timely follow-up skills
Create a Resume in Minutes

4 Claims Service Specialist resume templates

1

Claims Service Specialist Resume Examples & Samples

  • Manage a steady volume of inbound calls to assist Allstate customers, third party carriers and other claimants and vendors in our claim process
  • Leverage proprietary resources and computer applications to file new claims and bring existing claims to resolution
  • Complete outbound customer contacts and follow-up claim work to bring existing claims to resolution
  • Utilize critical thinking skills to discover better ways of working and resolve complex problems in a team environment
  • Thrive in an inclusive team environment that encourages diversity, balance and innovation
  • Excellent customer service skills and a passion for helping others
  • High School Diploma or General Education Diploma (GED)
  • Bilingual candidates fluent in English and Spanish encouraged to apply
  • One year of customer service experience in an office environment - preferred
2

Subrogation Claims Service Specialist Resume Examples & Samples

  • Collections and/or call center experience preferred
  • Customer service experience in an office environment may be considered
  • Ability to work in a fast-paced environment under tight deadlines
  • Ability to work independently in a team environment and be a self-starter
  • Excellent time management skills and timely follow-up skills
3

Claims Service Specialist Resume Examples & Samples

  • Telephone interaction with on-site Adjusters, vendors and Allstate customers
  • Filing reports and customer information
  • High School Diploma/General Education Diploma (GED) with 2-3+ years of customer service experience in an office environment
4

Claims Service Specialist Resume Examples & Samples

  • High School Diploma or General Education Diploma (GED) plus
  • One to two years of customer service experience in an office environment
  • Fluency in Spanish and English is a plus
5

Claims Service Specialist Resume Examples & Samples

  • Reviews and extends rental escalations
  • Communicates with body shops, field adjusters and claim reps
  • Starting Salary: $31,200/yr
  • High School Diploma/General Education Diploma (GED), plus at least 2+ years of customer service experience
  • Strong organization and attention to detail
6

Claims Service Specialist Resume Examples & Samples

  • High School Diploma/General Education Diploma (GED)
  • At least 2-3 years of customer service experience in an office environment
  • MUST be able to work from 9am - 5:30am Monday - Friday
7

Claims Service Specialist Resume Examples & Samples

  • Assists adjusters with more complex claim handling, analyzes documentation and settles basic, straight-forward, and routine claims quickly and efficiently
  • Customer service work experience strongly desired
  • Candidates with backgrounds in medical billing, coding, or inputing encouraged to apply
  • Candidates with experience working in a legal setting such as paralegals encouraged to apply
8

Claims Service Specialist Resume Examples & Samples

  • High School Diploma or equivalent with previous experience in either a customer service professional work environment and/or medical industry, preferred
  • CPT certified, preferred, but not required
  • Must be availabe to work between the hours of 7am -5:30pm
9

Claims Service Specialist Resume Examples & Samples

  • Customer Service- Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
  • Admin Support- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
  • Handles claim files- (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
  • Claims Support- Receives, screens and routes incoming telephone calls and other electronic correspondence
10

Claims Service Specialist Resume Examples & Samples

  • Starting Salary: $33,200/yr
  • High School diploma/General Education Diploma (GED) with 2+ years of experience in customer service OR Bachelor’s degree with a proven record for delivering outstanding customer service
  • Persistence and ability to work through and solve problems
11

Catastrophe Claims Service Specialist Resume Examples & Samples

  • MUST be flexible with schedule
  • Must be available to work between the hours of 7am-7pm Monday-Friday
  • Strong computer, typing and grammar skills
12

Total Loss Claims Service Specialist Resume Examples & Samples

  • Securing titles
  • Lien releases
  • Payoffs and applicable forms and documents
13

Claims Service Specialist Resume Examples & Samples

  • Receives, screen and routes incoming telephone calls and other electronic correspondence
  • Completes all necessary forms, logs documents into computer system, and routes them to the appropriate parties
  • Supports claim adjusters by completing and managing various claimtasks
14

Claims Service Specialist Resume Examples & Samples

  • Handles claim files; could be handling all facets of total loss claim handling (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
  • Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
  • May investigate prior losses and other information on file and orders reports as needed at the direction of adjusters and management
15

Claims Service Specialist Resume Examples & Samples

  • Maintain positive relationships by exhibiting a courteous and professional demeanor in all dealings with our customers and fellow employees
  • Coordinating claim inspections for our field team
  • Accurately input data and information in a timely and efficient manner including inspection assignments, payments, files, records, and reports according to company procedures
  • Contact our customers and vendors to secure necessary file information
  • Confirm facts and determine additional follow-up items needed to organize files for proper disposition
  • Follow-up on various control lists in a timely and accurate manner while monitoring trends and results to determine effective work flow prioritization
  • Work directly in our field scheduling tool to ensure required production
  • Manage Drive-In availability and frequency
  • Excellent oral, phone and written communication skills
  • Strong team skills are required
  • One year of prior claims experience preferred
  • Critical thinking with the ability to make decisions with limited supervision
  • Strong geographic knowledge of Minnesota, Wisconsin and Illinois
  • Prior Service Power/Service Manager experience is a plus
  • Auto Technical or claims workflow experience is a plus
16

Subrogation Claims Service Specialist Resume Examples & Samples

  • Telephone interaction with customers
  • Typing and data entry
  • Ability to make analytical decisions
  • Ability to lift up to 20 lbs
17

Total Loss Claims Service Specialist Resume Examples & Samples

  • Typing and documentation skills
  • Supporting claim adjusters by completing and managing varying claim tasks
  • Utilizing search engines and tools to locate information
  • Fluency in Spanish is especially desirable
18

Claims Service Specialist Resume Examples & Samples

  • Processes, sorts, indexes and routes incoming and outgoing communications related to claim operations
  • Collects, organizes and maintains standard information for files, forms, records and reports
  • Receives, screens and routes telephone calls and other electronic correspondence
  • Provides back-up for any support function in the office
19

Encompass Claims Service Specialist Resume Examples & Samples

  • High School Diploma/General Education Diploma (GED), Bachelors degree, preferred
  • At least 2 years of customer service experience in an office environment
  • Previous claims processing experience highly preferred
20

Casualty Claims Service Specialist Resume Examples & Samples

  • Handles casualty claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
  • Knowledge of Excel and Word
  • Performs routine tasks of moderate complexity under general supervision
21

Claims Service Specialist Resume Examples & Samples

  • Excellent customer service, problem solving, and organizational skills
  • Excellent verbal, communication, and writing skills
  • Ability to handle a high volume of phone calls in a professional manner
  • Must be detail oriented, ability to work well under pressure, and handle multiple tasks with deadlines
  • Basic medical terminology helpful
  • Must have a minimum of 2-5 years of business experience
  • Previous Customer Service or Claims phone experience
  • Previous experience in a Claims service environment preferred
22

Subrogation Claims Service Specialist Resume Examples & Samples

  • Collections and/or call center experience strongly preferred
  • Medical Billing and Coding/ Medical Terminology experience strongly preferred
  • Prior Military are encouraged to apply
23

Total Loss Claims Service Specialist Resume Examples & Samples

  • Ability to coordinate information flow and internal processes
  • Gathers resources and information needed to complete work
  • Auto experience preferred
  • Bilingual candidates encouraged to apply
  • Military candidates encouraged to apply CLK789