Family Support Specialist Resume Samples

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AQ
A Quigley
Antonio
Quigley
66105 Eriberto Gardens
Phoenix
AZ
+1 (555) 605 2786
66105 Eriberto Gardens
Phoenix
AZ
Phone
p +1 (555) 605 2786
Experience Experience
present
Detroit, MI
Family Support Specialist
Detroit, MI
Robel Inc
present
Detroit, MI
Family Support Specialist
present
  • Consistently exhibits a quest for excellence, striving to constantly improved and develop more efficient systems that produce an improved level of service
  • Participates in the Quality Improvement activities of the agency as requested
  • Supervises interactions between, and provides behavior coaching for, children and their parents, family members, and/or others as requested
  • Performs community-based, face-to-face crisis intervention to families as necessary and directed
  • Models components of ResCare Quality Way (Creating Direction, Customer Focus, Employee Focus, Face to Face Communication and Managing for Outcomes)
  • Attends staff meetings and trainings as scheduled
  • Reports incidents of abuse and neglect according to federal, state, and local standards
Education Education
Bachelor’s Degree in Human Services Field Required
Bachelor’s Degree in Human Services Field Required
James Madison University
Bachelor’s Degree in Human Services Field Required
Skills Skills
  • Ability to communicate effectively both orally and in writing
  • Provides education and training in activities related to home management, discipline techniques, communication skills, and other skill areas as determined appropriate
  • Knowledge of the practical aspects of social services delivery systems, including those administered by federal agencies and non-standardized community and state service providers in the local area, as well as the variety of practices, procedures, and methods utilized for accessing them
  • Provides or arranges for transportation for children and family members as outlined in the service plan. Transportation may be outside of assigned work location, including out of county
  • Projects a positive attitude and/or enthusiasm for the job, program and the agency to others, and supports others in developing a positive outlook for the agency
  • Informs supervisor, team members, and all appropriate community contacts of reportable significant incidents pursuant to federal, state, and local standards for reporting abuse and neglect
  • Completes documentation of all contact between parties pertinent to assigned cases, including phone calls, emails, face to face visits, and other forms of communication as applicable
  • Models components of ResCare Quality Way (Creating Direction, Customer Focus, Employee Focus, Face to Face Communication and Managing for Outcomes)
  • Participates in the Quality Improvement activities of the agency as requested
  • Attends staff meetings and trainings as scheduled
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7 Family Support Specialist resume templates

1

Family Support Specialist Resume Examples & Samples

  • Provides parenting skills education in a culturally appropriate manner
  • Provides education and training in activities related to home management, discipline techniques, communication skills, and other skill areas as determined appropriate
  • Supervises interactions between, and provides behavior coaching for, children and their parents, family members, and/or others as requested
  • Provides or arranges for transportation for children and family members as outlined in the service plan. Transportation may be outside of assigned work location, including out of county
  • Performs community-based, face-to-face crisis intervention to families as necessary and directed
  • Informs supervisor, team members, and all appropriate community contacts of reportable significant incidents pursuant to federal, state, and local standards for reporting abuse and neglect
  • Completes all required client and agency documentation according to program requirements regarding style, content, and deadlines for submission
  • Completes documentation of all contact between parties pertinent to assigned cases, including phone calls, emails, face to face visits, and other forms of communication as applicable
  • Responds to all subpoenas and requests for information by DCS and the Attorney General’s Office in a timely manner, pursuant to agency policy. This may include attending and testifying at court hearings as required
  • Assists in distribution, collection, and reporting of satisfaction surveys pursuant to contract requirements
  • Reports incidents of abuse and neglect according to federal, state, and local standards
  • Participates in the Quality Improvement activities of the agency as requested
  • Attends staff meetings and trainings as scheduled
  • Demonstrates understanding of and actively promotes ResCare’s and AmeriPsych’s mission, vision, and goals
  • Models components of ResCare Quality Way (Creating Direction, Customer Focus, Employee Focus, Face to Face Communication and Managing for Outcomes)
  • Projects a positive attitude and/or enthusiasm for the job, program and the agency to others, and supports others in developing a positive outlook for the agency
  • Consistently exhibits a quest for excellence, striving to constantly improved and develop more efficient systems that produce an improved level of service
  • Evening and weekend work hours are required
  • Must have the ability to interact with culturally and ethnically diverse people in a supportive, professional manner
  • Capable of maintaining composure under duress
  • Must be able to effectively work independently as well as part of a team
  • Must meet all agency requirements for pre-employment as required by ResCare and/or state and contract regulations
  • Must be proficient in Microsoft Word, Excel, and agency-specific database programs
  • Must possess excellent speaking and writing skills (in English), and have strong public speaking and presentation skills
  • Must demonstrate exceptional interpersonal and communication skills, be highly organized, and able to be flexible with job duties and assigned tasks
  • Must be able to appropriately handle sensitive materials and maintain confidentiality
  • Must have valid driver’s license from state of residence with a satisfactory driving record as defined by ResCare’s vehicle policy and/or liability insurance carrier, and/or program contract
  • Must have reliable, clean transportation which has working air conditioning, heat, and valid insurance
  • Must have valid fingerprint Class 1 clearance card
  • Must obtain First Aid/CPR certification within 30 days of hire and maintain certification on an ongoing basis
  • Must be at least age 21
2

Family Support Specialist Resume Examples & Samples

  • Ability to develop and sustain trusting relationships with CPN families
  • A mission-driven commitment to serving all families in Camden
  • Master of Social Work and/or Counseling degree, or a degree in a related field from an accredited program
  • Prior experience working with families in high-poverty areas
  • 2+ years’ experience as a case manager, counselor, or therapist for at-risk individuals, particularly parents and children
  • Access to reliable transportation. If applicable, will be required to present proof of acceptable driving record, current driver’s license, and proof of liability insurance
  • An engaging and collaborative leadership style and the ability to juggle and manage multiple, competing priorities and deadlines
  • History of thriving in a fast-paced, high-growth, team-oriented structure in which priorities change rapidly and everyone is an equal participant in getting the work done
3

Family Support Specialist Resume Examples & Samples

  • High School graduate or GED
  • Bachelor's Degree in Education, Child Development, Psychology, Social Work or a health related field and one year of experience in a Human Service field with experience in child development, mental health, education or social work; two years preferred. An equivalent combination of education and experience may be considered
  • Demonstrated commitment to primary prevention
  • Demonstrated ability working with families
  • Ability to effectively utilize community resources
  • Ability to listen in a non-judgmental manner to discuss and resolve problems, while providing emotional support
  • Positive role-modeling and teaching skills
  • Ability to exercise flexibility and patience
  • Must be able to utilize a team approach
  • Must possess a valid Arizona Driver's license, provide proof of automobile insurance and have reliable transportation to make home visits
  • Current, valid AZ DPS fingerprint clearance card issued pursuant to Arizona law or provide documentation of application for AZ DPS fingerprint clearance card within seven (7) days of hire
  • Current American Heart Association (AHA) BLS for Healthcare Provider certified
  • Must pass pre-employment screening
4

Family Support Specialist Resume Examples & Samples

  • Work occasionally requires travel away from the normal duty station on military or commercial aircraft as well as travel in the local area by motor vehicle
  • Knowledge of the concepts, principles, theories, and practices relating to one or more of the social or behavioral sciences in relation to work in a family support capacity with special needs families
  • Knowledge of the practical aspects of social services delivery systems, including those administered by federal agencies and non-standardized community and state service providers in the local area, as well as the variety of practices, procedures, and methods utilized for accessing them
  • Skill in conducting interviews with and counseling families and individuals with a wide variety of special needs, some of whom have multiple needs, to establish the nature and extent of concerns and issues, receive and assimilate information, encourage enrollment, provide assistance in developing goals and plans, and determine appropriate referral services and/or options
  • Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with leadership, on-and off base service agencies, state and local governments, and civic leaders to identify available services and gaps in services for families with special needs in a military environment, advocate for the families, and partner to achieve objectives
  • Ability to assess and measure organizational trends, concerns, and needs; identify gaps in available services; report on; and provide recommendations for the development and implementation of effective plans and tools to address issues
  • Personal data to which the incumbent has access are controlled by the Privacy Act of 1974 and must be safeguarded appropriately