Executive Steward Resume Samples

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MK
M Kuhlman
Marjorie
Kuhlman
187 Wiegand Hills
Philadelphia
PA
+1 (555) 751 5135
187 Wiegand Hills
Philadelphia
PA
Phone
p +1 (555) 751 5135
Experience Experience
New York, NY
Asst Executive Steward
New York, NY
Rodriguez Inc
New York, NY
Asst Executive Steward
  • Assist in overseeing operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations
  • Ensure all employees are properly trained in the Stewarding policies and procedures and use of all equipment
  • Act as a liaison with contract companies
  • Implement of F&B policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations for the stewarding staff and personnel
  • Coordinate and communicate with all outside vendors and services, and Health Department
  • Other job related duties as requested
  • Steward Supervisor
Dallas, TX
Assistant Executive Steward
Dallas, TX
Klein and Sons
Dallas, TX
Assistant Executive Steward
  • Oversee on the job training & development programs through stewarding managers on a regular basis
  • Regular inside company contacts with subordinates to assign and review work, requiring tact and discretion
  • Work with confidential data
  • Working knowledge of kitchens, dish machines and chemical awareness
  • Perform all other job related duties as requested
  • Review projected guest flow and staffing levels, and assign staff to work areas
  • Work varied shifts, including weekends and holidays
present
Detroit, MI
Executive Steward
Detroit, MI
Nicolas-Bode
present
Detroit, MI
Executive Steward
present
  • Observe performance and develop detail plans for improvement. Administering recognition for good performance
  • Determines work procedures and expedites workflow
  • Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct subordinates in details of work
  • Management of maintenance and sanitation standards in all food production areas, including ongoing training , development, and follow up
  • Assist in training all kitchen workers in all aspects of safety
  • Monitor and assist all assistants with personnel scheduling and discipline
  • Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs
Education Education
Bachelor’s Degree in Hotel
Bachelor’s Degree in Hotel
University of Illinois at Chicago
Bachelor’s Degree in Hotel
Skills Skills
  • The ability to handle all situations professionally and excellent interpersonal skills to deal effectively with guests, management and employees
  • Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders and similar written materials
  • Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures
  • Organizational skills to function effectively with attention to detail while meeting established deadlines
  • Ability to take a leadership role and work in a fast paced environment
  • Ability to effectively communicate in English, in both oral and written forms
  • Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs
  • Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
  • Ability to successfully complete the Serve Safe training class
  • Excellent customer service skills
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9 Executive Steward resume templates

1

Assistant Executive Steward Resume Examples & Samples

  • Oversee on the job training & development programs through stewarding managers on a regular basis
  • Coordinate purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions
  • Ensure all employees are properly trained in the Stewarding policies and procedures and use of all equipment
  • Steward Supervisor
  • Associates Degree in Business, Hospitality, related field, or equivalent work experience
  • At least four (4) years of experience in management or supervisory role
  • Working knowledge of kitchens, dish machines and chemical awareness
2

Executive Steward Resume Examples & Samples

  • 401(k) Retirement Plan
  • Sonesta Hotels & Other Outlets Discounts
  • Paid Holidays
  • Employee Recognition Programs
  • Newborn & Adopted Child Leave
  • Long term Disability
  • Employee Referral Program
  • Credit Union
  • Employee Activities & Events
3

Assistant Executive Steward Resume Examples & Samples

  • At least 2 years of supervisory experience in a similar position
  • Working knowledge of OSHA and safety regulations
  • Working knowledge of Microsoft Office and other related computer programs
  • Ability to effectively communicate in English, in both written and oral forms
4

Executive Steward Resume Examples & Samples

  • Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver
  • Oversee equipment storage and distribution according to established standards
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections
5

Assistant Executive Steward Resume Examples & Samples

  • Selects, trains, schedules, supervises and counsels all members of stewarding department in accordance with established standards for safety, productivity and performance. Delegates dish and equipment washing and silver polishing activities
  • Directs staff in maintaining the cleanliness of the back of the house areas, which include; main kitchen, storage areas, dumpster, loading dock, employees cafeteria, and warewashing areas. Manages general cleaning schedule so that the food service areas meet or exceed the health inspection requirements. Schedules purchases of all stewarding equipment
  • Controls the equipment storage areas and the issuance of equipment for the Food Service department. This includes maintaining the cleanliness and good operating condition of house kitchen equipment, i.e., stoves, refrigerators, ovens, icemakers, walkins, dish machines, etc. Monitor all inspections; Health, Quality Assurance, Ecosure, etc
  • Maintains the inventory and coordinates the distribution of all big four items: china, glassware, linen and silver which also includes visual inspection to ensure cleanliness and safe transportation. Oversee Timesaver and payroll. Responsible for frequency of inventories fro all big four items; monthly, quarterly. Responsible for establishing and maintaining par levels for all food & beverage outlets & banquet facilities in addition to establishing re-order points for all big four items. Responsible for minimizing inventory shrinkage
  • Coordinates services and supplies of stewards department with various departments, to include food distribution, pre-banquet event or other events and food recover post banquet and other events. Participates in all food dish-up for all banquet functions. Replenishing food for all or maintaining all buffet lines in banquet or in the food & beverage outlets. Responsible for deliveries to the various food & beverage outlets. Communicates with other departments through both oral and written communication, distributing daily Event Orders and assignments
  • Organizes and conducts preshift and departmental meetings to advise staff of forecasted expectations. Attends other relevant meetings
  • Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette
  • Strong working knowledge of kitchen operations, equipment, food production, sanitation and safety
  • Knowledge of sanitation standards, health codes, Material Safety Date Sheet/Chemical listings, OSHA and DOSH laws and regulations that involve the hotel industry
  • Basic mathematical skills and skill in the use of a calculator to prepare moderately complex mathematical calculations without error, i.e., budgets, forecasting, inventories
  • Ability to effectively deal with employees and customers, some of whom will require high levels of patience, tact and diplomacy, to defuse anger, collect accurate information and provide positive and proactive solutions
  • Writing ability to document various reports, forms and orders using correct grammar and appropriate vocabulary
  • Ability to manage a large staff and apply basic supervisory skills to plan, organize, direct employees, coach, train and discipline, as necessary
  • Ability to prioritize and organize workload to ensure deadlines are met
  • Ability to grasp, hold and carry items weighing up to 50 lbs
  • Ability to use various office equipment, including, but not limited to, typewriters, calculators, photocopiers and facsimile machines
6

Assistant Executive Steward Resume Examples & Samples

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal communication skills
  • Ability to lift, pull, and push a moderate weight (about 50 pounds)
  • Must be able to work a flexible schedule, including weekends and holidays
7

Assistant Executive Steward Resume Examples & Samples

  • At least 4 years of experience as a Steward in a similar environment
  • Working knowledge of all kitchen steward functions and of all cleaning materials/equipment used in a kitchen and in a banquet function
  • Excellent organizational skills to be able to function under time constraints, and deadlines with attention to detail
8

Executive Steward Resume Examples & Samples

  • Be a clear thinker in pressure situations and exercise good judgments
  • Previous experience in food and beverage, preferably in a leadership role
  • Flexible schedule to include nights, weekends and holidays
9

Executive Steward Resume Examples & Samples

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation
  • Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, compactor room, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures
  • Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department
  • The ability to work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Banquet Manager, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of china, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set-up and service
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors
10

Executive Steward Resume Examples & Samples

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • At least one year of progressive experience in a hotel or related field
  • Supervisory experience strongly preferred
11

Executive Steward Resume Examples & Samples

  • Enjoy working in a fast pace environment while having an impeccable eye for detai l
  • Share your passion and knowledge to ensure completion of all cleaning responsibilities
  • Take pride in on time delivery of clean and sanitized equipment to requisitioning department
  • Communicate kitchen and restaurant service needs throughout the shift and ensure that all requirements and expectations are exceeded
  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience. Previous experience in food and beverage, preferably in a leadership role
  • People Person. The best part of serving others is creating experiences for them that go beyond the expected
  • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
12

Executive Steward, Boca Raton Resort & Club Resume Examples & Samples

  • Maintain the inventory and coordinate the distribution of all big four items: china, glassware, linen and silver, which also includes visual inspection to ensure cleanliness and safe transportation
  • Control the equipment storage areas and the issuance of equipment for the food service department. This includes maintaining the cleanliness and good operationg condition of house kitchen equipment, i.e. stoves, refrigerators, ovens, icemakers, walk-ins, dish machines, etc
  • Organize and conduct preshift and departmental meetings to advise staff of forecasted expectations. Attend other relevant meetings
13

Assistant Executive Steward Resume Examples & Samples

  • Assist in the management of all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, , report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
  • Implement, oversee and ensure compliance with all sanitation standards and procedures
  • Ensure food service equipment is secure, maintained and optimally functional
  • Maintain inventory control, daily coordination and distribution of big four items: china, glassware, linen and silver
  • Assist in monitoring and developing develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
14

Executive Steward Resume Examples & Samples

  • Oversee all aspects of the daily operation of the Stewarding Department
  • Supervise all outlet personnel
  • Schedule all stewards, pot washers, and night cleaners
  • Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment
  • Work with the Executive Chef and the Director of Catering to anticipate equipment needs
  • Order and control inventory of all cleaning compounds
  • Respond to guest complaints in a timely manner
  • Work with other F&B managers and keep them informed of F&B issues as they arise
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
  • Coordinate and monitor all phases of Loss Prevention in the stewarding areas
  • Ensure compliance with SOP’s in all stewarding areas
  • Design and implement daily, weekly and monthly cleaning schedules
  • Conduct quarterly china, glass, linen and silver inventories
  • Reconcile quarterly cleaning expenses for rebate purposes
  • Maintain and operate burnishing machine
  • Schedule and monitor trash removal
  • Train staff in assembly and cleaning of dish machine
  • Ensure compliance with requisition procedures
  • Be visible on the floor and assist staff as needed during each meal period
  • Organize and conduct department meetings in a timely manner
  • Hire, train, coach and counsel employees
  • Conduct staff performance reviews in accordance with Highgate Hotel standards
  • Schedule pest control visits
  • Assist in plate-up with staff as required
  • At least 1 year of progressive experience in a hotel or a related field
  • High school diploma preferred
  • Previous supervisory responsibility preferred
  • Long hours sometimes required
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Participate in M.O.D. coverage as required
  • Maintain high standards of personal appearance and grooming, which include wearing nametags
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
15

Executive Steward Resume Examples & Samples

  • Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct subordinates in details of work
  • Observe performance and develop detail plans for improvement. Administering recognition for good performance
  • Maintain sanitation levels by directing shift stewards for specific jobs
  • Insure “Wet Floor” signs and other markers are used
  • Insure that all equipment functions properly
  • Circulate through all kitchen areas to insure team members job performance an/or correct problems situations
  • Serve as a role model for the Sanitation Department. Always conduct oneself in a manner that reflects a positive professional image
  • Assist in training all kitchen workers in all aspects of safety
  • Delegate duties and communicate with chef, special projects and/or area concerns
  • Flexible to work any day or shift
  • The understanding of labor budgets and financial statements
  • Ability to take a leadership role and work in a fast paced environment
  • One (1) years kitchen cleaning experience as a steward
16

Executive Steward Resume Examples & Samples

  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Stewarding Department to ensure that established cultural and core standards are met
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control
  • The ability to coordinate an adequate supply of china, silver, glass and other equipment used in service
  • Previous supervisory experience is required
  • Be part of a cohesive team with opportunities to learn, grow and develop
17

Executive Steward Resume Examples & Samples

  • Maintains a complete knowledge of
  • Anticipated business levels per meal period
  • Daily house counts
  • Scheduled in house group activities, locations and times
  • Correct maintenance and use of equipment
  • All department policies/service criteria
  • Correct chemical handling criteria
  • Inspects quality of work performed by Night Cleaners and resolves deficiencies. Ensures scheduled cleaning tasks are completed within specified time frames
  • Meets with Executive Chef and reviews the kitchen needs daily
  • Maintains close communication with Food and Beverage Managers, working to supply their equipment needs
  • Reviews kitchen and restaurant service needs from Stewarding/ cleanliness throughout the shift and ensures all requirements are met according to specifications
  • Establishes par levels and storage requirements for supplies and equipment. Completes requisitions to replenish shortages or additional items needed for the anticipated business
  • Checks storage areas for proper supplies, organization and cleanliness. Instructs designated team members to rectify any cleanliness/organization deficiencies
  • Ensures that all items are stored in accordance with state/local health and fire department regulations and according to National Park Service (NPS) requirements
  • Establishes cleaning schedules for all tasks to be completed on a daily/weekly/monthly/quarterly basis, ensuring that all areas are routinely cleaned
  • Prepares weekly work schedules in accordance with staffing guidelines and labor forecasts
  • Conducts pre-shift meetings with team members and reviews all information pertinent to the day’s business. Inspects appearance criteria of team members, rectifying any deficiencies and ensuring compliance with Company dress code
  • Monitors all work areas for compliance with health regulations, safety practices and preventative maintenance
  • Provides feedback to team members on their performance. Handles team member’s challenges, counsels’ employees and administers progressive discipline according to Company and Union guidelines
  • Ensures all closing duties for team members are completed before they sign out
  • Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members
  • Follow all policies and procedures as outlined in Aramark Food safety programs and maintain relationship with EcoLab
  • Maintain inventory levels and controls for linen, china, glass, small ware, silverware, and other items
  • Assist Director of F&B with inventory audits across the park
  • 3 years of experience in sanitation work or within Aramark
  • Strong computer skills and ability to quickly learn new technology systems
  • Excellent customer service and focus on creating a positive dining experience
  • The ability to read, write, and follow instructions
  • Must work event based hours which may include early mornings, evenings, nights, weekends and/or holidays as necessary
  • Supervisory experience
18

Executive Steward FS Resume Examples & Samples

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
  • Performs other duties required to provide the service brand behavior and genuine hospitality
19

Executive Steward Resume Examples & Samples

  • Bachelor’s degree (B.A./B.S.) in culinary or related field from four year college or university; four years Stewarding or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of four years supervisory experience required
  • Must have excellent verbal and written communication skills
  • Must be proficient in Microsoft applications (Excel, Word, and Outlook)
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
  • Responsible for staff development and training programs
  • Responsible for rewards and recognition program to maximize employee engagement
  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance
  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs
  • Determines work procedures and expedites workflow
  • Responsible for employee performance (disciplining, coaching, counseling)
20

Executive Steward Resume Examples & Samples

  • Select, train, schedule, supervise, and counsel all associates in Stewarding department
  • Maintain inventory, inspect and coordinate the distribution of all big four items china, glassware, linens, and silver
  • Perform general/routine cleaning tasks using standard resort cleaning products
  • Assure that ample cleaning supplies and ware wash detergent are on hand. The costs cannot exceed monthly forecasts
21

Assistant Executive Steward Resume Examples & Samples

  • This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members
  • Knowledge of sanitation methods
  • Regular inside company contacts with subordinates to assign and review work, requiring tact and discretion
  • Work with confidential data
  • Immediate supervision over a unit where most of the time is spent assigning, reviewing, checking work and eliminating ordinary difficulties, such as malfunction equipment
  • Responsible for supervising Utility staff
  • Review projected guest flow and staffing levels, and assign staff to work areas
  • Monitor work to ensure compliance with sanitation procedures and policies
  • Assist subordinates with work assignments as needed
  • Investigate equipment problems and resolve in accordance with standard operating procedures. Prepare maintenance work orders as needed
  • Prepare schedule for staff and make necessary adjustments to assigned work area as needed to cover staff fluctuations
  • Review inventory of cleaning supplies and requisition supplies as needed
  • Train new employees and update all employees on new procedures or policies
22

Executive Steward Resume Examples & Samples

  • Selects, trains, schedules, supervises, and counsels all members of stewarding department in accordance with established standards for safety, productivity, and performance. Delegates dish and equipment washing and silver polishing activities
  • Directs staff in maintaining the cleanliness of the back of the house areas including: main kitchen, storage areas, dumpsters, loading dock, the associate dining room, and ware washing areas. Manages general cleaning schedule so that the food service areas meet or exceed the health inspection requirements
  • Maintains the inventory and coordinate the distribution of all big four items: china, glassware, and silver, which also include visual inspection to ensure cleanliness and safe transportation
  • Controls the equipment storage areas and the issuance of equipment for the Food Service department. This includes maintaining the cleanliness and good operating condition of house kitchen equipment, i.e., stoves, refrigerators, ovens, ice makers, walk ins, dish machines, etc
  • Assures that ample cleaning supplies and ware wash detergents on hand. These costs are not to exceed monthly forecast budgets
  • Ability to retrieve items from 8” shelves
  • Working knowledge of kitchens, equipment, food production, sanitation and safety. One year as Assistant Executive and/or Stewarding Supervisor required
23

Executive Steward Resume Examples & Samples

  • Maintain sanitation and cleanliness of all areas of the dishroom, kitchen aisle, and dock area
  • Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures
  • Thoroughly clean dock area and dumpster
  • Break down dish machine and clean inside and outside
  • Clean tile walls and baseboards
  • Perform any other job related duties as assigned
24

Executive Steward Resume Examples & Samples

  • Hire, train, schedule, supervise and counsel all members of the stewards department in accordance with established standards for safety, productivity and performance. Delegate dish and equipment washing and silver polishing activities
  • Direct staff in maintaining the cleanliness of the back of the house areas, which include: main kitchen, storage areas, dumpster, loading dock, employee cafeteria, and ware washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements
  • Ability to visually inspect cleanliness
  • Ability to count serviceware during Big Four inventory
  • Abilty to push/pull service carts weighing up to 500 lbs
  • Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders and similar written materials
  • Ability to stand and move throughout the facility for long periods of time, eight hours or more continuously perform essential job functions
  • Ability to operate computer in Window environment, including Word and Excel
25

Executive Steward Resume Examples & Samples

  • Work with the Culinary Operations Supervisor and Executive Chef to ensure all all timelines met and all tasks completed as per BEO
  • Ensure a clean, safe and pleasant atmosphere is maintained in the dishroom and steward work areas at all times
  • Perform any opening and closing checklists, ensuring that the dishroom and kitchen work areas are clean at the end of each day
  • Maintain store rooms and refrigerators and ensure they are kept clean
  • Ensure at all times that food safety guidelines and company food quality standards are adhered to
  • Maintain positive attitude in high stress situations
  • Operate dish washing machine set-up, load, run and remove clean dishes once process is complete
  • Place clean dishes on correct shelves ready to be used again
  • Manually hand wash and scrub pots to ensure they are thoroughly cleaned
  • Must be flexible and willing to work a varied schedule, which includes evening/weekends and holidays
  • Must be over 21 years of age
  • Must be fluent in the English language
  • Must have a valid Food Handler Card
  • Lifting Requirements
26

Assistant Executive Steward Resume Examples & Samples

  • Assist in conducting regularly scheduled departmental meetings
  • Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
  • Assist with monthly reports on shortages in chinasilverware and equipment and requisition replacements as required while following budget guidelines
  • Ensure all equipment is in working order and report any items in need of repair
  • Previous leadership experience in a Stewarding department preferred
  • Computer literate in Microsoft Window applications required
  • Bilingual in Spanish highly preferred
27

Executive Steward Resume Examples & Samples

  • Assist team with ensuring excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style
  • Management of maintenance and sanitation standards in all food production areas, including ongoing training , development, and follow up
  • Control store room issues, all china, silver and glass
  • Assist in ensuring that all food and beverage outlets have sufficient equipment to perform all duties at the highest level
28

Assistant Executive Steward Resume Examples & Samples

  • Direct staff in maintaining the cleanliness of the back of the house areas which include; main kitchen, storage areas, dumpster, loading dock, associate cafeteria, and washing areas
  • Maintain inventory, inspect and coordinate the distribution of all big four items: china, glassware, linens, and silver
  • Organize and conduct pre-shift meetings to advise staff of forecasted expectations and other relevant meetings
29

Hilton Milwaukee Executive Steward Resume Examples & Samples

  • Directs staff in maintaining the cleanliness of the back of the house areas including main kitchen, storage areas, dumpsters, loading dock, the associate dining room, and ware washing areas. Manages general cleaning schedule so that the food service areas meet or exceed the health inspection requirements
  • Maintains the inventory and coordinate the distribution of all big four items china, glassware, and silver, which also include visual inspection to ensure cleanliness and safe transportation
  • Organizes and conducts pre-shift and departmental meetings to advise staff of forecasted expectations. Attends other relevant meetings
  • Performs general/routine cleaning tasks using standard resort cleaning products as assigned to adhere to health standards
  • Performs other duties as requested, such as assist banquet and catering staff and move supplies and equipment
  • Ability to count service ware during inventory
  • Ability to push/pull service carts weighing up to 500 lbs
  • Ability to grasp, hold, and carry items weighing up to 40 lbs
  • Ability to read and speak basic English so as to fully comprehend job requests, caution notices, event orders, and similar written materials. Basic Spanish comprehension is also required
  • Ability to retrieve items from 8' shelves
  • Ability to stand and move throughout the facility for long periods of time, eight hours or more and continuously perform essential job functions
  • High school education preferred
30

Executive Steward Resume Examples & Samples

  • Ensures compliance with food handling and sanitation standards
  • Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations
  • Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each)
  • Enforces proper use and cleaning of all dish room machinery
  • Enforces proper cleaning routines for serviceware, equipment, floors, etc
  • Conducts china, glass and silver inventories
  • Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage
  • Trains associates in safety procedures
  • Maintains proper associate uniform standards and footwear which is slip and oil resistant, enclosed toe and heel
  • Investigates reports and follows-up on associate accidents
  • Provides feedback to individuals based on observation of service behaviors
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
  • Communicates performance expectations in accordance with job descriptions for each position
  • Establishes and maintains open, collaborative relationships with associates
  • Solicits associate feedback
  • Participates in associate progressive discipline procedures
  • Celebrates successes by publicly recognizing the contributions of team members
  • Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals
  • Understands the impact of department’s operation on the overall hotel financial goals and objectives
  • Ensures all food holding and transport equipment is in working order
  • Supervises associates ability to follow loss prevention policies to prevent accidents and control costs
  • Strives to improve service performance
  • Reviews associate satisfaction results to identify and address associate problems or concerns
  • Ensures hotel policies are administered fairly and consistently
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
  • Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards
  • Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
31

Executive Steward Resume Examples & Samples

  • Constantly responsible for stewarding supervisors to properly accomplish job requirements of the department
  • Responsible for all phases of departmental requirements
  • Ability to work with all equipment and supplies in department
  • Conduct on-going training of departmental equipment and supplies
  • Constantly work closely with Catering, Banquet Service, Banquet Set-Up, Restaurant and Culinary departments to assure quick and efficient execution of Banquet functions and meal period service
  • Responsible for training in food, health and safety of all divisional personnel
  • Constantly responsible for walk-through inspections of all kitchen and service areas
  • Assists in conducting monthly inventories, (daily usage and specialty items) maintaining established pars and ordering necessary equipment
  • Assists in maintaining all equipment and coordinate repairs when necessary
  • Constantly responsible for overseeing staff
  • Attends meetings as directed
  • Constantly communicates with all employee relation issues, paperwork consisting of records and miscellaneous matters
  • Constantly communicates to employees’ policies, procedures, standards and expectations
  • Constantly ensures all proper health and fire code requirements are communicated to employees and maintained
  • Constantly communicates job assignments to employees
  • Constantly work closely with all departments to ensure effective service
  • High school diploma or equivalent and at least 3 years prior supervisory experience consisting of business management, record keeping, purchasing basics, knowledge of kitchens and dish machines, inventory control, fire safety and chemical awareness programs
  • Ability to be flexible, handle multiple tasks, and be observant
  • Previous experience working in a similar resort setting
  • Constantly reading, writing, seeing, hearing throughout the entire shift
  • Constantly lifting and carrying up to a maximum of 50 lbs., alone, for distances up to 500 ft
  • Frequently Washing, Rinsing, Bussing
  • Frequently stooping, bending, twisting and reaching
  • Frequently pushing and pulling up to a maximum of 1,200 lbs
  • Must be extremely flexible with schedule
  • Work is performed indoors in a climate-controlled environment and outdoors with occasional temperature changes
  • Work with others, sometimes in close spaces
  • Moderate noise levels
  • Walking and standing on tile and mats
  • HAZARDS: Heavy lifting/pushing, wet floors, chemical odors
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Executive Steward Resume Examples & Samples

  • Demonstrate thorough knowledge and ability in executing all tasks of each steward position
  • Hire, develop, motivate, lead and discipline all staff
  • Project a positive, professional and friendly image to all guests and employees
  • Co-ordinate and supervise all stewarding activities to ensure the smooth and efficient operation of the department
  • Consistently demonstrates knowledge of a variety of service styles and standards; a variety of china, glass and silver items and their applications; and proper use and preventative maintenance of all machinery and equipment
  • Maintain neatness, cleanliness and order of all kitchens, back of house areas, storage areas, employee dining room compactor room, recycling area, all working carts and tables, and hand washing facilities through constant monitoring and a vigorous cleaning schedule
  • Ensure a safe working environment by maintaining compliance with State regulations and taking corrective action for all workplace hazards and unsanitary conditions
  • Implementing and monitoring proper sanitation and hygiene techniques throughout hotel
  • Implementing and monitoring recycling program in all kitchens and F&B outlets
  • Works closely with and maintains open communications with Accounting and Purchasing to manage and monitor all inventories, storerooms, outlet par stocks, requisition systems and each area’s resulting costs
  • Controls usage of cleaning supplies and set standards regarding ration of covers to cost
  • Monitors equipment's and material handling to control costs, reduce breakage and theft
  • Set and explain priorities, exercise sound judgment, behave decisively and make tough decisions as needed in a demanding and ambiguous environment
  • Effectively allocate resources, coordinate efforts and maximize productivity, and take responsibility for following and seeing tasks through to completion
  • Prepare staff schedules in accordance with labor standards and business levels
  • Analyze and interpret financial statements including labor reports, profit/loss statements, budgets and daily stats reports
  • Observe daily conditions of all physical facilities and equipment, and make recommendations for improvements as needed
  • Develops mutual respect and stable working relationship with Director of Food & Beverage, Resort Executive Chef and Outlet managers
  • Work closely to achieve successful execution of banquet functions with Director of Food and Beverage, Banquet Chef and Banquet Manager
  • Conduct monthly meeting to communicate important and relevant departmental and hotel information to all staff
  • Adapt management and interpersonal style, respond effectively to emergencies/changes, and remain unflappable even under stress and criticism
  • Develop staff for future advancement and objectively recommend salary adjustments, transfers, promotions and dismissals
  • Prepare payroll as required by the Director of Finance
  • Complete and conduct performance evaluations for all employees in a timely manner
  • Attend and participate actively in all required meetings
  • Respond properly in any hotel emergency or safety situation
  • Perform other tasks or projects as assigned by the Director of Food and Beverage, hotel management and staff
33

Assistant Executive Steward Resume Examples & Samples

  • Oversees the proper setup and cleaning of chinaware, glassware, silverware and other related equipment for all F&B outlets, banquets, and functions
  • Manage labour cost in relation to the business level by adjusting staffing needs according to business levels
  • Plan staffing to achieve maximum productivity using minimal casual labour where necessary
  • Assist the Executive Steward to oversee F&B Hotel Operating Equipment inventory, consisting of glassware, chinaware, and silverware
  • Ensure efficient use of Materials Control system for processing all purchase orders for glassware, chinaware, and silverware
  • Ensure that all necessary supplies are available for the culinary department and various F&B outlets and coordinate with Chefs if supplies are not available
  • Responsible for the overall cleanliness of all back of the house areas, F&B outlets and banquet areas
  • Oversee the inventory management and control for all F&B hotel operating equipment in various kitchens
  • Certificate in Hotel Management will be an advantage
  • At least 5 to 6 years experience in Stewarding department of similar capacity
  • Able to converse in English and Mandarin (in order to liaise with Mandarin speaking colleagues)
34

Executive Steward Resume Examples & Samples

  • Catering equipment pulls as needed by both front and back of house
  • Cleanliness of kitchens, pantries, and general use areas
  • Organization of equipment and dish storage areas
  • Staff oversight and task delegation
  • Team player with an affinity for hitting curveballs out of the park
  • Completion of daily, weekly, and monthly cleaning schedules
  • Cleaning of all food service equipment
  • Maintain cleanliness standards while transporting supplies and product through-out facility
  • Miscellaneous duties as assigned
  • Minimum of 3-5 year's relevant experience is required
  • The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • Ability to communicate effectively with clients, senior management and Aramark support staff
  • Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable
  • Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends
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35

Executive Steward Resume Examples & Samples

  • Supervises all aspects of Team relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating Assistant Executive Steward, Lead Kitchen Worker, Deep Cleaner-Stewarding and Kitchen Worker-Stewarding
  • Strategically trains and develops for succession Stewarding staff
  • Trains and supervises stewarding team in the proper handling of equipment and chemicals
  • Maintains inventory, reports shortages, and requisitions replacement of equipment and supplies
  • Ensures proper receiving, storage, and rotation of department products
  • Analyze and recognize any deficiencies or problem areas and provide corrective action to accomplish desired results
  • Manages departmental financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of goods
  • Adjusts or balances the size of staff in order to maximize productivity or control labor costs without sacrificing Guest service
  • Implements, adheres, and monitors all department and property policies and procedures including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation
  • Resolves service opportunities; communicates with appropriate Team Members and leaders regarding Guest feedback
  • Interacts with Guests and Team Members by maintaining a visible presence in Guest areas during peak business periods
  • Works with all departments to successfully execute company strategies to maximize operational efficiencies and improve both the Guest and Team Member experience
  • Maintains the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support
  • Complies with all training initiatives, including, but not limited to attendance of all required participants, ongoing assessment of individual or department performance, and follow-up
  • Performs all administrative duties as required to successfully manage the department
  • Supervises the daily operation of all kitchen, service pantries, ware washing, silver, china, and glassware
  • Ensures all areas of responsibility are organized and maintained according to sanitary guidelines
  • Ensures accountability for all compliance issues, regulations, laws and health requirements as related to food and beverage operations
  • Perform related duties as assigned by Executive Chef and the Director of Food and Beverage
  • High school diploma or certificate from Educational Institute preferred
  • Minimum of three (3) years related experience with minimum of one (1) year leadership experience
  • Must be certified ServeSafe Food Protection Manager within 90 days
  • Strong problem solving, mediation, coaching, and consulting skills
  • Excellent verbal and written communications skills
  • Knowledgeable of applicable federal, state, and local regulations
  • Fully Competent in Microsoft Office
  • Ability to develop and sustain productive Guest relationships
  • Ability to demonstrate excellent verbal and written communications skills
  • High organizational skills and ability to complete several ongoing activities, projects, or assignments to meet deadlines
  • Ability to train, develop, and mentor team
  • Ability to manage the performance of others effectively
  • Ability to demonstrate a high level of energy and enthusiasm
  • Ability to work independently and as part of a team with a high degree of honesty and candor
  • Ability to interpret and explain company policies and procedures to others
  • Ability to obtain support for ideas and actions from direct reports, peers, or supervisors in order to accomplish a task or goal
  • Ability to identify circumstances or opportunities that require the notification and/or approval of others
36

Assistant Executive Steward Resume Examples & Samples

  • Perform all other job related duties as requested
  • At least 4 years of experience in management or a supervisory role
  • At least 3 years of experience in stewarding or equivalent field
37

Asst Executive Steward Resume Examples & Samples

  • Assist in overseeing operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations
  • Assist in handling all stewarding related labor relations issues. Assists in the investigation of such issues. Provide recommendations and issues appropriate counseling, suspensions, and terminations
  • Implement of F&B policies, operating procedures and training programs, manuals, directives, work schedules, rules and regulations for the stewarding staff and personnel
  • Act as a liaison with contract companies
  • Coordinate and communicate with all outside vendors and services, and Health Department
  • Ability to use a telephone, copier, computer, 10 key and machine
  • Ability to effectively communicate in English, in both oral and written forms
38

Executive Steward Resume Examples & Samples

  • Oversee daily operations in the stewarding department to ensure departmental strategic goals and intent are being met and exceeding expectations
  • Achieve all service, financial and human resources goals set forth by the management
  • Manage Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements
  • Assist in reviewing monthly department P & L and budget. Analyze and address areas concern and define needs for improvement. Find ways to improve P & L results and communicate with stewarding managers accordingly to implement changes and plans of action
  • Maintain staffing levels within department allocations
  • Plan training procedures of department personnel
  • Assist with coordinating and communicating with all outside vendors and services, and Health Department
  • Assist in coordinating purchase needs and parts to properly operate Food & Beverage outlet needs and fill outlet requisitions
  • Communicate with other departments of the hotel, as needed
  • Responsible for walk-through inspections of kitchen areas
  • Maintain all personnel records, including schedules, attendance, vacations, counseling notices, and employee performance reports, and/or discipline
  • Communicates with department employees, informing of policies and standards and ensuring proper health code requirements are maintained
  • Bachelor’s Degree in Hotel Management, Business Administration, other related field, or equivalent leadership experience
  • At least 6 years of experience in Stewarding or similar level position in a Four- or Five- Diamond property that includes both quantitative & fine dining venues, multiple bars and lounges, and a full service banquet convention facility
  • Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs
  • Working knowledge of various cleaning chemicals and agents; knowledge of MSDS sheets and procedures
  • Have interpersonal skill to deal effectively with all business contacts
  • Working knowledge of MS Word and Excel
39

Executive Steward Resume Examples & Samples

  • Achieve all service, financial and human resources goals set forth by the Executive Director of F&B
  • Monitor and assist all assistants with personnel scheduling and discipline
  • Maintain all personnel records, including attendance, vacations, counseling notices, and employee performance reports
  • Assistant Executive Steward
  • Minimum of five (5) years of experience in management or supervisory role
  • Minimum of four (4) years of experience as in Stewarding or similar level position in a Four- or Five- Diamond property that includes both quantitative & fine dining venues, multiple bars and lounges, and a full service banquet convention facility
  • Organizational skills to function effectively with attention to detail while meeting established deadlines
  • Working knowledge of MS Word and Excel required
  • The ability to handle all situations professionally and excellent interpersonal skills to deal effectively with guests, management and employees
  • Ability to work in a fast-paced, busy, and somewhat stressful environment; maintain physical stamina and proper mental attitude and ability to deal effectively with guests, management, employees and outside contacts while working under pressure and meeting deadlines
  • Interpersonal skills to effectively communicate with all business contacts