Document Resume Samples

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N Brekke
240 Mathilde Island
+1 (555) 333 5458
240 Mathilde Island
p +1 (555) 333 5458
Experience Experience
Detroit, MI
Document Scanner
Detroit, MI
Detroit, MI
Document Scanner
  • Performs daily maintenance of the scanner to assure quality of scanned documents and to maintain scanning equipment in optimal working condition
  • Communicates errors and process improvements with coworkers and supervisor
  • Meets set productivity standards weekly and turns in worksheet to supervisor at the end of week
  • Meet quotas and turn times provided Director
  • Computer proficiency including working knowledge of MS Office applications
  • Provide document retrievals from microfilm when requested
  • Performs daily cleanings and testing to insure accuracy of scans
San Francisco, CA
Client Document Services
San Francisco, CA
Mertz and Sons
San Francisco, CA
Client Document Services
  • Proven track record in managing large, complex outsource solutions spanning multiple geographies
  • Building and maintaining a robust control environment across all areas of EMEA Transactional Print responsibility
  • Provide direction and updates in all key areas: Client On-Boarding, Enhancements, Escalation Process, Saves/Innovation, Charges/Billing
  • Building and maintaining a robust control environment across all areas of responsibility
  • Definition and monitoring of service standards (quality and volume metrics) and active management to ensure that consistently high performance is achieved
  • Management of significant outsourced operations including oversight of structured vendor management environment
  • Ensuring compliance with commercial regulations
Dallas, TX
Document Manager
Dallas, TX
Koepp Group
Dallas, TX
Document Manager
  • Create standards for project documentation procedures
  • Manage your time effectively and efficiently to meet deadlines; and
  • Effective time management and efficiently to meet deadlines
  • Provide support and maintenance of the document control system for large projects or programs
  • Assist in formulation of departmental budgets
  • Performance and salary reviews
  • Create and maintain internal documental procedures
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Duke University
Bachelor’s Degree in Engineering
Skills Skills
  • Fantastic attention to detail and methodical in your approach
  • Pro-active behaviour, with an ability to understand the nature of the business and priorities within the team
  • Effective time management and efficiently to meet deadlines
  • Great stakeholder management skills and be credible in front of senior management
  • Inspection-ready submission-relevant documentation - no major audit or inspection findings on formal document compliance aspects (paper and electronic documentation)
  • Timely and high-quality provision of new or updated document management standards and guidance documents for BCD
  • Consistent use of electronic DMS and adherence to paper processes in line organizations
  • Smooth and timely implementation of a new DMS production environment addressing business benefits
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Client Document Services Resume Examples & Samples

  • Provision of analytics of regional Transactional print, across 52 Countries
  • Service delivery and operational management (performance analysis, issue management, innovation, change management and continuous performance improvement)
  • Rigorous financial management and measurement of influenced direct and indirect spend
  • Definition and monitoring of service standards (quality and volume metrics) and active management to ensure that consistently high performance is achieved
  • Building and maintaining a robust control environment across all areas of EMEA Transactional Print responsibility
  • Risk mitigation – ensuring that all implemented or proposed solutions are robust and protect client / bank confidential data through project implementation and contractual agreement
  • Ensuring compliance with commercial regulations
  • Active partnership with key stakeholders including Procurement management
  • Project management of related initiatives
  • Management of significant outsourced operations including oversight of structured vendor management environment
  • Higher degree,
  • 6-7 years of supplier management experience,
  • Experience in the printing industry preferred but not a must,
  • Fluent English language knowledge,
  • Performance management experience,
  • Extensive BPO understanding and proven execution,
  • Broad knowledge of financial services products and environment,
  • Significant client liaison or relationship management experience,
  • Fundamental understanding of controls and associated processes,
  • Excellent communication, negotiation and interpersonal skills,
  • Structured and organised approach,
  • Strong presentation skills,
  • Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams,
  • Ability to analyse complex, ill defined problems and to develop practical solutions,

Director Document & Workflow Solutions Resume Examples & Samples

  • Set technology direction and vision for the Document and Workflow Solutions
  • Responsible for overall leadership including definition, communication and execution of key objectives, in alignment with strategic goals for Applications, T&O and RBC
  • Actively participate with other members of the Enterprise and Insurance, International Applications management team to achieve strategic goals of the organization
  • Champion strong IT governance and adherence to change and release management processes
  • Promote innovative or improved methods to get the work done and implement PM/Best Practices, at all times
  • Manages ambiguity and provides related guidance to managers and reports
  • Directs, leads, plans with the teams, organizes and is accountable for overall group activities
  • Leads the team to determine the strategic direction and priorities for technologies within the group to support Enterprise-wide requirements
  • Improves group efficiencies, communication and role definitions
  • Supports and maintains existing applications to negotiated SLA’s with the Line of Businesses
  • Provides business/partner relationship management (regularly)
  • Ensures proper communication with T&O and Business Units
  • Acts as a primary point of escalation for T&O and the Business Units and works with teams to provide resolution
  • Promotes innovative/improved methods to get the work done
  • Develops innovative approaches to position enterprise solutions in a way which is affordable and fair to early adopters
  • Align application investment governance with application strategy
  • Understand operating costs and Total Cost of Ownership to assist in project/application portfolio decisions
  • Proactively manage business continuity and operational risk
  • Drive effort to identify opportunities, define strategy & execute plans to rationalize the use of multiple technologies
  • Responsible for overall management of all programs and projects within the department, including resource, scope, risk, issue, dependency, communication and stakeholder management
  • Adhere to enterprise governance process for technology investments and Project Management Framework
  • Deliver high quality projects, on time, on-budget, with agreed business functionality and benefits
  • Ensures that RBC standards are adhered to across projects (including: CMM, SDLC, Project Management Framework standards)
  • Project plans are integrated at program level
  • Estimating models are created as required and that performance is monitored against plan
  • Ensures program scope is managed using appropriate fact-based metrics/assumptions
  • Facilitates schedule and cost forecasting and mentors program managers in determining risk based provisions
  • Governance & oversight of all projects and management documents
  • Champions strong IT governance
  • Utilizes established metrics to manage with a higher level of information
  • Resolves complex issues and conflicts (including architectural direction vs. project constraints); escalates to executive level where required
  • Drive adoption of common productivity metrics and staffing model to increase quality/productive capacity
  • Work with Lead Architect and other key stakeholders to ensure adherence to Enterprise Architecture Governance model
  • Work Quality Assurance (QA) to ensure adherence and alignment to Enterprise QA Governance model
  • Participate in appropriate deliverable reviews and provide direction to staff on business and technical issues related to systems and operations components
  • Resolve complex issues, risks and conflicts, with timely escalation to executive where required
  • Identify opportunities to leverage technology solutions across the enterprise
  • Reports to VP Enterprise Technology and Document & Workflow Solutions
  • 8 to 9 direct reports
  • 150 to 170 indirect reports
  • Business partners: It is expected that this group will have dealings with all functional and business partners across the RBC enterprise
  • Technology partners: T&O Infrastructure, T&O Applications
  • Demonstrated leadership ability
  • IT Standards, Methodologies, CMM, Audit & Security requirements
  • Trends & best practices in Marketplace & Technology
  • RBC HR philosophy, principles, direction, policies & guidelines
  • Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/recognition)
  • Workforce Planning & Job Design
  • Workflow Technology, Industry Trends
  • Successfully and simultaneously managed multiple Type 2 projects
  • Project Plan development & management
  • Work breakdown structure
  • Task based plans
  • Assumption & risk based plans
  • Base-lining & scheduling
  • Scheduling methodology (CPM, GERT, PERT)
  • Waterfall and iterative methodologies
  • Project metrics gathering
  • Project metrics reporting
  • Project metrics analysis
  • Project metrics trend analysis & education
  • Project metrics creation
  • Program Plan and metrics
  • Program Governance
  • Meta Model creation
  • Risk Assessment & quantification methodologies
  • Issues escalation and resolution
  • Scope change management
  • Cost/Benefit Analysis & alternatives identification
  • Budgeting, project costs management
  • Quality Controls
  • Communication management & plans
  • Demonstrated experience in IBM Content Manager, Records Manager (P8RM), Pega Workflow, Kofax document capture, Oracle Documaker, Jive, SharePoint application development or similar technologies
  • Knowledge of IT Standards, Methodologies, CMM and audit requirements
  • General knowledge of factors affecting business
  • BU Specific Strategies & Critical Success Factors
  • Trends in the marketplace/ technology
  • Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/recognition
  • Workforce Planning
  • Job Design
  • Organization Design
  • LI-LS1

Document Assistant, Project Hire Resume Examples & Samples

  • Document control, drawing registration and distribution of ED&E
  • PMCS assistance for ED&E
  • Administrative assistance in liaison with other ED&E team, LDIs and CMCs
  • Graduate of an accredited university, with a degree of Senior College
  • Be fluent in spoken and written English
  • Knowledge of AutoCAD is an advantage
  • Good communication skills and interpretation skills

Senior Service Rep, Document Verification Resume Examples & Samples

  • Escalate all unresolved processing problems to the appropriate level, as per guidelines, including system, software and hardware failures
  • Provide advice in the completion of processes within established guidelines and procedures
  • Good prioritization skills
  • Good customer service and relationship management skills

Mgr-global Document Generation Resume Examples & Samples

  • Represents GDS in cross-functional meetings pertaining to new funds and piece types
  • Ensures GDS needs are represented and understood by wider firm in need of material
  • Ensures all project deliverable are on time and highest quality
  • Provides oversight of System Development team, focused on key infrastructure management around project tracking and development lifecycles using the departments internal systems and databases
  • Collaborates with other managers in the group to resolve issues, drive ongoing process improvement, and sustain consistent information-sharing
  • Bachelor’s degree in marketing, business administration, or equivalent; Master’s degree preferred
  • 5 or more years experience in business management, ideally with a global firm
  • Management experience in the financial industry preferred
  • Experience working in a global business environment
  • Proven leadership, operational/administrative, and process improvement expertise
  • Experience in managing marketing production team, ideally with use of material generation tools
  • Ability to think strategically, serving as a thought partner and assisting with development of strategic initiatives
  • Exhibits an entrepreneurial approach and ability to develop innovative solutions to assist with the creation of change implementation plans
  • Demonstrated experience in financial planning and analysis as well as formulating budgets and cost-control measures
  • Consciously creates a workplace culture that is consistent with the overall organization’s and that emphasizes the identified mission, vision, guiding principles, and values
  • Extensive exposure to multiple global business partner types (i.e., Institutional, Retail, non-U.S.) as well as experience with cross-functional and multi-channel teams (i.e., sales/marketing, client service, management, legal, performance, creative services, print production)
  • In-depth knowledge of Franklin Templeton Products
  • Proven in-depth operational methodology and process improvement, with the ability to demonstrate this expertise by leading the implementation of continuous quality improvement measures
  • Extensive attention to detail and operational workflow dynamics to effectively utilize resources, while increasing productivity and controlling costs
  • Leads employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning
  • Exceptional ability to manage and lead people, functioning as a strong team builder with experience in scaling up organizations and with the ability to connect staff both on an individual level and in large groups
  • Ability to effectively implement departmental strategies and strategic initiatives to drive quality, productivity, and responsiveness to business/requester needs while also ensuring that vision and values are not lost in daily operations of the division and/or department
  • Ability to prioritize and communicate to staff and global team members key objectives and tactics necessary to achieve organizational goals
  • Ability to lead change strategies and hold staff accountable for respective actions and responsibilities while also promoting regular and ongoing opportunities for staff to provide input and feedback
  • Ability to assist others in adapting to change, removing challenges, and overcoming obstacles to meet deadlines and/or support the department and organization
  • Ability to effectively build departmental and staff capacity, developing a top-notch workforce and respective processes that ensure the division and department run efficiently and effectively
  • Fosters a spirit of teamwork and unity among departmental members that allows for collaboration of ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed
  • Strong relationship builder with the ability to facilitate, foster, and manage global working relationships with staff, team members, and business partners across a global, multi-product line organization, generating integrity, respect, and trust
  • Outstanding interpersonal relationship building and employee coaching and development skills
  • Proven success in inspiring, empowering, developing, motivating, and leading a diverse and talented global team to ensure divisional and departmental excellence
  • Coaches, mentors, develops, and retains staff, including overseeing new employee on-boarding and providing career development planning and opportunities
  • Empowers employees to take responsibility for their jobs and goals; delegates responsibility, expects accountability, and provides regular feedback
  • Ability to foster a strong service-orientation and an advisory role in staff and global business partners relationships
  • Ability to articulate and provide direction and constructive feedback to staff and global team members
  • Highly motivated and demonstrates a high level of initiative; inspires confidence to work independently and in support of departmental goals and business objectives
  • Excellent communication skills—both written and verbal—including effective and persuasive business writing and oral presentations
  • Ability to exercise independent judgment consistent with departmental guidelines
  • Ability to multi-task and utilize resources to execute tasks within a deadline oriented environment
  • Demonstrated ability to serve as a knowledgeable resource to the organization's management team and staff, providing leadership and direction
  • Ability to represent the company and the department in a competent and consistent manner, while also maintaining confidentiality

Comml Document Prep Spec Resume Examples & Samples

  • Review that loan request has accurate and complete information. Coordinate correction or completeness of information if needed
  • Prepare new and renewal loan document packages using LaserPro that are complete, accurate, and enforceable within allotted service levels
  • Recognized and report situations of non-compliance with department procedures, bank policies, and regulatory requirements
  • Prepare Uniform Commercial Code (UCC) filings
  • Accurately input and update loan requests into tracking database
  • Maintain personal accuracy rating at or above the goal established for the department
  • Perform other duties as requested by Manager
  • Review, identify, and research Real Estate lien and documentation issues
  • Review previous outside counsel prepared loans to determine use of Laser Pro for this renewal
  • Assist Internal Customer as needed (LDFC Closer, RM, Underwriter, RSS, CRO)
  • Review requests for customization and provide feedback accordingly. Escalate when necessary
  • Must be able to work in a high volume production environment
  • Must have accurate alpha/numeric data entry skills and strong PC skills
  • Must have demonstrated ability to problem solve, be detail and multi-task oriented while having the ability to meet multiple deadlines
  • Knowledge and experience with LaserPro or other loan documentation software
  • Paralegal training a plus
  • Knowledge of AFS loan system strongly preferred

Pdl Dynamic Document Creation Specialist Resume Examples & Samples

  • Build automated document composition solutions in HP Exstream (document composition software) and be willing to take on increasingly complex tasks in putting together cohesive communication solutions
  • Ideate and produce page layout prototypes in rapid fashion
  • Incorporate solid graphic and information design in the construction of variable information communication products to build cohesive communications
  • Review requirements with business partners, providing feedback and/or comments, and troubleshoot any implementation issues; consulting on Technical Builds
  • Monitor and troubleshoot observations and/or concerns related to dialogue development-to include researching issues/defects to determine root cause
  • Associate’s degree or a technical diploma/certificate
  • Dynamic document creation with 1+ year(s) of experience developing within the HP Exstream, XMPie, Thunder Head OR Print Description Languages (PDL) applications
  • Driver file mapping and understanding of how to map variables to be used in document creation
  • Workflow and basic knowledge of document compositions, style sheets, variables, tables, and document flow
  • Desktop publishing knowledge
  • Detailed application analysis experience (unit testing)
  • Strong attention to detail and willingness to learn new technologies
  • Experience with HP Exstream, XMPie, Thunder Head AND Print Description Languages (PDL) is a plus
  • Adobe InDesign, Illustrator, Photoshop, Acrobat — (we are not seeking graphic designers without programming skills)
  • Project management experience is a plus

Document Assistant Resume Examples & Samples

  • Other tasks as assigned by the supervisor as appropriate
  • Minimum of 2 years of working experience with engineering firms
  • Knowledgeable in MS office software
  • Must be bilingual in Chinese and English

CLO Document Imaging Resume Examples & Samples

  • Manage daily operations for Document Imaging, Inventory and Infrastructure Unit
  • Ensure higher productivity and capacity through effective and efficient resources
  • Ensure high level control of operational activities and full compliance to regulations and corporate policies
  • Ensure efficient and effective unit’s processing time to achieve high level standard of service to customer and business stakeholder
  • Support CLO Head in achieving unit goal, i.e; increase VOE rate, Operational Expense efficiency, audit readiness and continuously seeking for process improvement
  • Provide continuous process improvement initiatives in order to deliver the efficient and effective unit processing time to achieve high level standard of service to customer and business stakeholder
  • Ensure validity of the security matrix, IOM of Document Imaging, Inventory and Infrastructure to Information Security and Electronic Transfer Media policy – including EERS review
  • Responsible to escalate any critical issues to CLO Head or higher authority
  • Create conducive working environment within the unit through maintaining open communication, weekly meeting, and encourage team to have ownership of the working environment
  • Perform Check/Giro Book Supply Balancing to ensure total unused working supply versus issued check/giro book as requested are matched with the data recorded in the logbook
  • Responsible to monitor the delivery of projects in accordance to timeline through effective and efficient resources
  • Manages functions within Document Imaging, Inventory and Infrastructure Unit, encompass
  • Highly motivated people
  • Ability to work multitask accurately, with interruptions to meet the deadline
  • Experience working in a computerizes office environment with microsoft office processing database and and spread sheet, to prepare correspondence, report form, statistic, MIS and data reconcilement
  • Has a good analytical skill as well as good leadership skills
  • Good in process planning, execution and problem solving

Document Scanning Specialist Resume Examples & Samples

  • Assign new debtor numbers as needed
  • Perform maintenance, as needed, on debtor cross reference file
  • Move images to appropriate inbox in Fortis
  • Update Operations management and staff of changes or issues with any of the above

Document Services Manager Resume Examples & Samples

  • Subject matter expert in Document Services
  • Working knowledge of Record Management IT software packages
  • Awareness of the legal, statutory and regulatory frameworks relevant to Document Services, Records / Archives Management
  • Experience and knowledge of records & information management practices, i.e. scanning, document management technologies, retention
  • A strategic thinker with an analytical mind

Quality Document Mangement Specialist Resume Examples & Samples

  • 50%: Process controlled documentation within the Shire’s system
  • Review documentation packages for accuracy and conformance to established guidelines, polices, and practices
  • 30%: Create, maintain and support on-site/off-site informational customer resources
  • 10%: Process improvements via revisions and quality systems execution
  • 5%: Advise and respond to queries on document status by interfacing with customers
  • 5%: Data extraction, manipulation of data for reports. Efficiently and effectively organize assigned projects for issuance, reconciliation and communicate statuses
  • Requires a minimum of 5 - 7 years previous experience working in a cGMP/GXP environment
  • Has knowledge of practical applications of Document Management with a broad understanding of 21 CFR parts 210 & 211 Parts 4, 11 and 820 and EU regulations
  • High level of proficiency with MS Office, including Word, Excel and Power Point and ability to learn new systems
  • Experience with Quality System Software such as Trackwise and MasterControl
  • Must be able to read, understand, speak and write (print) legibly in English
  • Highly organized and detail oriented approach to work/task management
  • Travel between Shire sites is expected
  • Ability to manage numerous priorities simultaneously; deliverables must be accurate and timely
  • Proactive approach to customer service
  • Perform effectively as member of a team and as an independent contributor
  • Demonstrate strong problem-solving skills, solution focused and ability to make decisions
  • Able to work independently with minimal instruction
  • Capable of sound and proactive decision making, seeking solution focused individual
  • Effectively embrace change, take risks and build mutual trust

Document Manager Resume Examples & Samples

  • Basic level administration of EDRMS, which includes creating and maintaining legal workspaces
  • Liaising with global legal and risk management team and generating reports as required
  • Completing record keeping processes according to internal requirements; and
  • Arranging execution of legal documents, corresponding with counterparties and following up where necessary
  • Fantastic attention to detail as well being methodical in your approach
  • Pro-active with the ability to understand the nature of the business and priorities within the team
  • Manage your time effectively and efficiently to meet deadlines; and
  • Great stakeholder management skills and credibility with senior management

Client Document Services Resume Examples & Samples

  • Strategic development and leadership of Transaction Print, along with Mail and distribution across the EMEA and supporting the broader Global Strategy in conjunction with the EMEA & Global Transaction Print and Mail & Logistics Managers and EMEA General Services Head
  • Active partnership with key stakeholders including Procurement management & direct internal business groups
  • Building and maintaining strong relationships and dialogue with key internal clients to ensure that services provided are customer centric and continually adapted to the changing needs of the business. Interaction with senior MD’s across cluster up to and including Citi’s Operations & Technology management team
  • Rigorous financial management and influence of direct and indirect spend. Identification and sustained delivery of cost efficiencies
  • Risk mitigation – ensuring that all implemented or proposed solution is robust and protect client / bank confidential data
  • Building and maintaining a robust control environment across all areas of responsibility
  • Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve objectives; requires a good understanding of the industry
  • Conduct regular project review meetings with the client and project team to keep everyone abreast of project initiatives
  • Provide direction and updates in all key areas: Client On-Boarding, Enhancements, Escalation Process, Saves/Innovation, Charges/Billing
  • Ensure that regular supplier meetings are structured and timely (monthly, quarterly, annual)
  • Degree level qualification or equivalent work experience
  • MBA or equivalent qualification would be a significant advantage
  • In depth knowledge of Client Print Solutions
  • Significant operational experience in related or similar areas ideally within financial services
  • Performance management experience
  • Extensive BPO understanding and proven execution
  • Proven track record in managing large, complex outsource solutions spanning multiple geographies
  • Significant client liaison or relationship management experience
  • Fundamental understanding of controls and associated processes
  • Experience of managing change management projects
  • High level of management skills
  • Flexible and responsive manner
  • Structured and organised approach
  • Financial literacy
  • Strong presentation and analytical skills

Document Services Rep Resume Examples & Samples

  • Receive, sort and deliver incoming and outgoing mail and packages
  • Ship and receive all packages and overnight items
  • Accept deliveries of supplies
  • Working knowledge of inventory management
  • Ability to understand and perform computer related tasks
  • Must be able to lift up to 60 pounds
  • Demonstrated initiative both independently and within a group
  • Facilities or document processing experience in a financial services environment

Global Document Manager Resume Examples & Samples

  • Minimum of ten years commercial documentation experience or equivalent, including experience working with clients; cash management documentation experience preferred
  • Minimum of a bachelors degree in business, related field or equivalent experience; Masters degree preferred
  • Proven leadership, communications, customer service, organizational, analytical, lateral thinking, problem-solving, project management and interpersonal skills
  • In-depth knowledge of PCM products and services
  • Certification as a Six Sigma Green Belt, equivalent or ability to successfully become certified

Document Production Specialist Resume Examples & Samples

  • Build proposal, meeting and other ad hoc pursuit collateral using Microsoft Office Adobe software
  • Produce a vast array of document types with speed and accuracy to meet client deadlines
  • Demonstrate creativity and an eye for detail, design and layout to enhance client documents
  • Identify opportunities for design and production excellence and best practices
  • Project management skills and the ability to consult with clients whilst advising on conceptual ideas and best practice
  • Good time management and negotiation skills
  • Advanced skills and knowledge across the Microsoft Office platform (Word, PowerPoint, Excel)
  • Intermediate/advanced skills in Adobe software, particularly creating PDFs that are interactive and print ready (Knowledge of Adobe Illustrator and Photoshop a distinct advantage)
  • A willingness and ability to learn new software packages such as Prezi and Keynote
  • Ability to surprise and excite us and take out creative team into unexplored avenues

Document Imaging Professional Resume Examples & Samples

  • Process incoming mail to ensure order aligns with work stream requirements. Appropriately assemble documents using separator sheets to ensure client documents remain intact. Ensure that mail prep follows defined business requirements, including following specialized client procedures
  • Scan documents within appropriate business rules and establish jobs. Create, maintain, and update production log
  • Process high volume of incoming mail submitted for imaging, which includes straightening folded or creased documents; repairing torn or damaged documents. Efficiently prepare paper mail for scanning via IBML. Preparation includes removing paperclips, staples, rubber bands and other types of fastenings from incoming documents
  • Communicate problems effectively and notifies supervisor of potential hazards promptly. Use equipment checklist to perform specialized maintenance of scanning equipment
  • Product-specific or financial services industry experience

Document Manager Resume Examples & Samples

  • Attending to requests regarding access and retrieval of legal documentation
  • Scanning, assessing and recording key legal and financial transactions into an EDMS
  • Liaising with global legal and risk management teams and generating reports as required
  • Archiving and retrieving of legal documentation
  • Fantastic attention to detail and methodical in your approach
  • Pro-active behaviour, with an ability to understand the nature of the business and priorities within the team
  • Effective time management and efficiently to meet deadlines
  • Great stakeholder management skills and be credible in front of senior management

Senior Assistant Document Imager Resume Examples & Samples

  • Operates document imaging machines to image company records. Verifies the work of less experienced personnel to ensure the imaging process meets quality control standards
  • Commits and indexes documents. Reviews of work of less experienced personnel to ensure the commit and index process meets company standards. Ensures records are cataloged and stored per company policy and procedure to ensure the safety and security of materials
  • Maintains, services and makes basic adjustments to equipment as required to reduce servicing costs
  • Identifies type and category of document for imaging and enters document into appropriate database. Assist less experienced personnel in category/index determination to ensure correct entry
  • Groups documents into appropriate batches and prepares documents for scanning. Maintains log and prepares reports to document status
  • Two or more years of document imaging experience
  • Experience working with company recordkeeping and storage policies and procedures regarding vital records
  • Experience working with document imaging machines
  • Experience with duplicating and other relevant machines such as photocopy, facsimile and binding machines
  • Communication skills to interact with team members, clients and machine service personnel
  • Organization and time management skills to balance and prioritize work
  • Ability to keep written records

Document Production Workflow Co-ordinator Resume Examples & Samples

  • Day to day administration of the UK Document Production inbox and My Services database
  • Day to day resourcing of Document Production work to team members, based on skills, ability and availability
  • Being an initial contact between UK Document Production and internal clients
  • Interaction with overseas Document Production team and UK team members
  • Assisting with team events or social functions and/or training events
  • Project progress monitoring and reporting. Delivering to agreed time scales and KPI's
  • Sharing ideas and best practice with peers, working together to achieve business priorities
  • Dealing effectively with queries
  • Highly organised approach to performing tasks and prioritising work where there are conflicting demands
  • Excellent communication skills, regularly being the first point of contact between Document Production and client facing staff. You will need to be flexible and approachable and poses high levels of tact and diplomacy
  • In conjunction with the Team Leaders or individually, the ability to request further information or recommend when it would not be appropriate for the team to take on a piece of work
  • Pragmatic and objective approach to problem-solving and the ability to multi-task
  • Willingness to learn how to perform new tasks
  • Meticulous attention to detail required
  • Punctual, flexible and responsive
  • Excellent knowledge of Microsoft Office applications. A broad understanding of Adobe Creative suite an advantage

Document Custody Team Leader Resume Examples & Samples

  • Deliver programs and projects in line with organizational strategy
  • Work closely with the Business Management team to identify continuous improvement opportunities, drive process changes and create efficiencies across the Document Custody business
  • Support managers to determine resource requirements and make resourcing decisions
  • Financial oversight and expense control
  • Represent operations in control and regulatory committees
  • Manage implementation of new regulations and reform
  • Coordinate Audit, operational risk, and other control requirements
  • Manage the relationship with the business, clients, vendors
  • Process re-design and improvement
  • Data management of various systems and applications
  • Other business management responsibilities
  • 5+ years work experience in an office environment successfully managing an operational/clerical team
  • 3+ years work experience in a Mortgage related business
  • Strong computer and data management skills
  • Strong communication and presentation skills both oral and written
  • Ability to manage and prioritize numerous tasks simultaneously
  • Ability to asses information and make timely decisions
  • Ability to quickly build strong relationships with stakeholders across Front Office, Operations, Technology, Compliance etc
  • Demonstrate confidence, drive and enthusiasm
  • Ability to work either independently or as an integral team member sharing ideas
  • Excellent organizational skills with the ability to analyze and improve processes
  • Excellent computer and writing skills
  • Proficiency with Word, Excel, PowerPoint, Sharepoint
  • Bachelor's degree (Finance or Business preferred)
  • Be a strong leader/manager with experience managing both entry-level and seasoned employees
  • An excellent, confident communicator both internally and with clients (written, verbal and in person)
  • Able to operate calmly and efficiently in a high volume, intense atmosphere that maintains a very low margin of error

Document Production Specialist Resume Examples & Samples

  • Proven people management skills and leadership qualities
  • Excellent interpersonal, negotiation and problem solving skills
  • Ability to work with a range of staff at all levels including senior management
  • An experienced, driven person that has the ability to be across the detail and see the bigger picture

Document Services Output Specialist Resume Examples & Samples

  • Quality control, print and insert mailings
  • Facilitate and quality control mailings with print vendor
  • Process items through inserter and postage machines
  • Prepare fulfillment kits for broker/dealer clients and prospective shareholders
  • Maintain fulfillment inventory levels
  • Process and print check statement files using specialized computer programs
  • Perform quality control process on all check and statement processing
  • Ship and receive packages and overnight items
  • Perform facilities duties as needed
  • Interact with internal departments as well as outside vendors
  • Demonstrate initiative both independently and within a group

Document Services Specialist Resume Examples & Samples

  • Monitor the customer service desk for DPC; meet with customers, vendors, and delivery people attempting to gain access to DPC
  • Submit and balance department expense reports
  • Compile monthly data for department reports
  • Provide back-up support to shipping services in the event of staff shortages or breaks
  • Provide back up support to the Document Services area during early AM Hours
  • Assist in office services

Document Manager Resume Examples & Samples

  • Conduct quantitative and/or qualitative research of information affecting financial and/or business processes
  • Interprets findings, prepares reports and may formulate recommendations
  • Essential Functions and Primary Duties
  • Research, collect, manipulate, interpret and verify data
  • Prepare and distribute analytical data reports and/or records
  • Respond to inquiries made regarding analysis and reports
  • Work with the defined scope of the project
  • HS diploma or GED required; Bachelor’s degree in Business, Economics, Statistics or relevant field preferred
  • Must possess analytical skills
  • Must be able to comprehend, manipulate and interpret statistical data

Document Execution Tier Signor Resume Examples & Samples

  • Handles most complex account reviews with respect to Executing Legal Documents within a Foreclosure Action
  • Initiate direct contact with business partners and vendors to ensure services provided are meeting predetermined SLA's
  • Submit recommendations for account placement with third party collection agencies, attorneys, brokers and property preservation firms
  • Participate in loss prevention by employing advanced strategies that provide adequate protection for the Bank with respect to its' interest in the collateral securing the loan, while maximizing the cost containment opportunities
  • Possess enhanced settlement authority in either situation
  • The incumbent has internal contact with other departments and externally with customers and service providers
  • Perform other related assignments/projects as requested by management. The incumbent works under general supervision

Ah-document Validator Resume Examples & Samples

  • Ability to work flexible shifts from 24 hours, 7 days a week
  • 2-3 years administrative support experience
  • Ability to work independently and take initiative
  • Ability to work with little or no direction
  • Very organized and able to function in a multi-task environment
  • MS Office experience is beneficial
  • Word and Excel are required

Document Mgmt Specialist Resume Examples & Samples

  • Load invoices to Factor Pro system; via data file or data entry
  • Match image files to data file; ensure accurate entries in Factor Pro
  • Review invoices for completeness and adherence to collateral control guidelines
  • Review entries against debtor statements or edit report, and if applicable, handle invoice distribution to debtors, via mail or other
  • Demonstrates knowledge of MS Outlook, Factor Pro, Fortis, and FTP access programs
  • Demonstrates knowledge of scanning equipment
  • Demonstrates good organizational skills

Manager of Document Authoring Solutions Resume Examples & Samples

  • Bachelor’s degree in Engineering, Science or Computer Science or related field is required
  • 8 years of experience working within systems covering clinical development in the Pharmaceutical and/or medical device / CRO sector
  • 3 years working leading direct or matrixed teams at a management level is required
  • Experience in managing vendor relationship is required
  • Proven track record in delivering transformational system implementations yielding a positive ROI for organizations is required
  • Travel both domestic and international 10% is required

Document Reviewer Resume Examples & Samples

  • Perform technical document review to insure contractual requirements are met
  • Review of Fabrication & Construction documents for Specifications Compliance, Code and Regulatory Compliance and Programmatic accuracy of all QA documents
  • Provide oversight for evidence of quality in the Fabrication/Construction work packages and quality records both deliverable and non-deliverable
  • Working knowledge of NQA-1, AWS Codes D1.1 D1.6, ASME Sec II, III, V, IX and AISC-N690, all related ASTM standards including site specifications & understanding of fabricating drawings
  • Know the difference between Spool drawing, general drawing, ISO metric drawing and an P&ID
  • Working knowledge of PFI Standard of tolerances
  • Strong NDE /QC /QA background with understanding of acceptance criteria
  • Understanding of Hierarchy documents between QAM, Contracts, Code, and Specifications and Regulatory Compliance, Procedures
  • Understand Material requirements related to CMTR’s documents
  • Working knowledge of PO’s and PI’s as related to contracts
  • Computer skills using Excel, Word, iDocs or associated Database programs

Document Controls Manager Resume Examples & Samples

  • Maintain current RFI and Submittal registry and tracks RFI through closure, communicating any changes or updates to appropriate stakeholders
  • Track submittals through comment and approval, communicating any changes or updates to appropriate stakeholders
  • Own and maintain the project specific Document Control Worksheet capturing RFIs, submittals and associated responses / comments and approvals
  • Review the final soft copies of documentation, reviewing completion and adherence to A/E comments
  • Ensure all appropriate documents are posted to the required tool and provides assistance to vendor as needed
  • Track and validate approvals of Hard Copy documentation from appropriate stakeholders
  • International experience a strong plus

Document Controls Manager Resume Examples & Samples

  • Administer the document lifecycle (author, approve, publish, revise, retire, archive) for engineering and construction documents, including drawings, correspondence, procedures, and forms
  • The function defines standards and workflows for document management as well as leads the collection, authoring, publication, storage and retrieval of documents
  • May provide training on documentation and record retention policies, records destruction, disaster recovery, procedures and instructions to site personnel
  • Scan documents, update procedures, and create documents as required
  • Bachelor’s degree in Engineering, Architecture, Construction Management or Business with (4) years related experience; in lieu of degree (5) years of experience in document controls and/or technical administrative support required
  • A minimum of (5) years of document controls experience
  • Experience with Microsoft Office (Outlook, Word, Excel and Access
  • Experience in SharePoint or applicable document management software (eBuilder, Documentum, ProjectWise, etc)
  • Previous aviation project preferred

Document Manager Resume Examples & Samples

  • Provide support and maintenance of the document control system for large projects or programs
  • Maintain files of drawings, project reports, specifications, product proposals and documentations
  • Prepare process and status reports and assign and monitor document numbers
  • Responsible for all departmental functions, including Quality Control, and ensuring all project requirements are met
  • Create and maintain internal documental procedures
  • Create standards for project documentation procedures
  • Maintain Quality Control on all department functions
  • Expedite drawings and documents per project requirements
  • Monitor all drawings and documentation requirements as outlined by pre-set schedules to ensure deadlines are met
  • Expedite and compile documentation lists as requested by client
  • Integrate all client specifications as required on individual projects
  • Hire and train staff
  • Daily on-the-job coaching and counseling
  • Encourage career development where appropriate
  • Devise methods for improving quality and productivity
  • Forecast and schedule manpower for projects
  • Performance and salary reviews
  • Distribute tasks and functions
  • Communicate to Management status of projects and departmental requirements
  • Assist in formulation of departmental budgets
  • Bachelor degree, with a preference in management, communication studies, or business
  • Industry experience, including supervisory and Management duties
  • Prior experience managing an Engineering Document control department
  • Regional management experience is a plus, including managing multiple offices or regions to align work process and work flows

Document Center Specialist Resume Examples & Samples

  • Possess strong professional communication skills
  • Experience in multitasking in a deadline-driven environment
  • Ability to handle confidential information with the highest levels of discretion; and
  • Ability to shift from independent work to group projects
  • Previous imaging/indexing experience from the financial or medical sectors

Head of Document & Print Output Management Resume Examples & Samples

  • Manage operations in Singapore in the area of document processing (scanning) services and print output management (APAC Transaction Print Hub and regional Copy Center)
  • Functional accountability for document processing and print related services at 3 other locations in APAC (Hong Kong, Tokyo and Sydney)
  • Management, maintenance and further development of regional product and service portfolios
  • Customer Relationship Management (Key Clients, Request and Demand Management)
  • Personnel management and development of both internal supervisors/SME's and outsourced skilled workers
  • Service-related Project and Process Management

Document Imaging Operator Resume Examples & Samples

  • Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner
  • Knowledge of and the ability to select, operate, evaluate and integrate imaging tools for image processing within multiple business environments
  • Knowledge of and ability to store, categorize and update an organization's documents in order to ensure the security, effectiveness and integrity of business information

Manager Document & Change Control Resume Examples & Samples

  • The Documentation & Change Control team has responsibility for all aspects of change to contact centre procedure, processes and systems, as well as business as a whole, including sales and client websites
  • The role holder will have direct control over the prioritisation and/or implementation of changes within the usual authority limits (as appropriate) and may be required to work independently or part of a team
  • Role holders must have an expert level understanding of documentation writing requirements, and change control methodologies
  • The role holder must ensure the implementation of all changes are in accordance with Group Standards
  • Role holders may be required to manage multiple responsibilities involving interaction with several business areas, will have a higher degree of responsibilities across multiple countries with larger spans of control and complexity. In some instances this will include management of other GSU activity executed locally
  • The role holder will not be subject to close supervision so will be expected to exercise initiative in proactively overcoming obstacles to success. They will be expected to adopt a flexible approach in terms of working hours, location and travel
  • Bachelor Degree in Business or related field desired but not necessary dependent upon prevailing market conditions
  • Relationship Management, Operational Risk Management, Analytics, Performance Management, Service Excellence and Customer Experience Focus
  • Excellent interpersonal, oral and written communication skills required
  • A high level of EQ coupled with the ability to set clear stretching goals for others and inspire them to achieve
  • Thorough understanding of the contact center concept and its importance in maintaining and expanding account relationships
  • Experience in preparing and delivering presentations to employees at all levels
  • Ability to adapt in a dynamic and fast-paced environment with a passion for developing a culture of empowerment
  • A passion for delivering the operational balanced scorecard through engaged , empowered , well trained people
  • Navigating – understanding and translating Contact Centre / Business strategy into own team and aligning directions accordingly
  • Aspiring – being ambitious about providing the highest standards of delivery and embedding them in the team
  • Driving – setting stretching goals for self and team and delivering them with courage and tenacity
  • Mobilising – authentically engaging with team, colleagues and business partners to deliver at pace
  • Sustaining – making considered decisions that protect and enhance HSBC values, reputation and business

Document Imaging Resume Examples & Samples

  • Reviews, sorts, and processes documents received by patient care units to determine if they have not been scanned at point of service (DI)
  • Prepares and sorts documents that have to be scanned at point of service according to policy and procedures. (DI)
  • Scans documents for pertinent packet when required for new patients, surgery patients, and as requested by clinical staff (DI)
  • Uses vendor software designated for incorporations of documents into the EHR through document imaging functions (DI)
  • Processes documents in the Awaiting Index queue that has the employee’s user name associated with the document (DI)
  • Maintains scanning equipment by cleaning it regularly (DI)
  • Maintains specified timelines, quality and productivity standards (DI)
  • Operates scanning equipment to scan individual documents and trouble shoot scanner problems (DI)
  • Notifies and documents all equipment failure to the Help Desk person and Manager/Supervisor (DI)
  • Provides clerical support and related duties as needed (Trans/EMPI)
  • Faxes reports to doctors’ offices as requested (Trans/EMPI)
  • Assists physicians with dictation or transcription problems and password resets (Trans/EMPI)
  • Assists with locating missing reports (Trans/EMPI)
  • Answers the phone and responds to calls regarding dictated/transcribed reports (Trans/EMPI)
  • Mails reports to providers as needed (Trans/EMPI)
  • Works EMON Pended Dictation queue daily and manually pushes pended dictation through to EPIC (Trans/EMPI)
  • Merge duplicate patient health records – Legacy system/paper records only. (Trans/EMPI) [All EPIC electronic merges will be performed by Sutter Shared Services]
  • Meets productivity and quality requirements set for the assigned work
  • Communication: Consistently communicates with individuals with respect, kindness, and understanding. Is honest and clear; treats sensitive information confidentially; is perceived as positive and demonstrates quality services. Maintains personal contact with manager(s) to ensure understanding of all assignments, the goals of the team and of the organization. Participates in individual and sectional meetings with manager, and monthly department meetings
  • Consistently takes responsibility for learning knowledge and skills required to perform own job responsibilities effectively and apprising self of relevant policies and processes at SSMC. Enhances professional growth and development through participation in educational programs and in-service meetings, as appropriate. Continually uses insight and feedback from others to assess own performance, identify gaps between desired and actual performance, and improve own performance
  • By maintaining high standards of excellence, helps the Medical Center fulfill its mission by providing compassionate care and respecting the dignity of others. Applies the principles of “continuous quality improvement” which includes working cooperatively with colleagues and projecting a service orientation toward all
  • Maintains all standards of the Medical Center regarding patient confidentiality; Rules of Conduct as outlined in the Human Resources Policy Manual and departmental rules, policies and procedures
  • Adheres to Sutter Health standard work processes for Document Imaging, Transcription, and EMPI procedures and responsibilities
  • Has a variety of contacts inside and outside the department as it relates to completion of patient records. Develops good working relationships with physicians, clinical ancillary departments, department coworkers, and other health care professionals. Provides excellent customer service, both in person and on the telephone in working with patients and outside agencies
  • Twelve months work experience in record handling in a medical setting required
  • Experience in health care and/or managed care electronic environment in health information/medical records preferred
  • Strong, demonstrated knowledge of PC’s, Windows-based environment and Microsoft Outlook are required. Systems to be used will include EPIC and scanning vendor software (On-Base)
  • Knowledge of health information management preferred
  • Knowledge of EPIC In-Basket preferred
  • Able to function in a fast-paced environment required
  • Proficient in patient identification research using the EPIC system
  • Must be extremely detail oriented
  • Solid organizational and analytical skills
  • Ability to categorize documents
  • Excellent knowledge of chart order
  • Ability to review record and verify patient identification
  • Excellent ability to differentiate between external and internal forms
  • Ability to pay attention to detail to identify tape, staples on forms for removal
  • Ability to work in open office space
  • Ability to work in moderate noise environment
  • Ability to reach with hands and arms and talk or hear
  • Ability to read with close vision, up to 4 pt. font, and adjust focus
  • Ability to use mouse, especially right-clicking function, proficiently
  • Ability to use hot key functions on keyboard (hold CTRL + M at same time)
  • Ability/Willingness to work with scanning equipment to rescan pages, increase/decrease settings such as contrast/brightness
  • Perform daily maintenance of scanner
  • Report software issues in written format to manager as they may occur
  • Ability to lift up to 4 pounds if prepping in document imaging and 30 pounds in scanning in document imaging

Classified Document Registry Specialist Resume Examples & Samples

  • 1) Generate and maintain databases that reflect receipt, storage, inventory and disposition of information including data entry, updates, and generation of reports
  • 2) Maintain and document personnel security accesses, to include databases for all collateral, SAP, and SCI personnel, and conduct indoctrination and debriefings as required
  • 3) Assist in reviewing customer security regulations and procedures and create and facilitate methods of implementation within assigned work areas/technology offices
  • 4) Assist with implementing the Security Education Awareness training program and develop security education bulletins, directives, security plans, procedures and controls as required
  • 5) Prepare and protect security files, records, and other information
  • 6) Support and execute personnel security functions associated with the SAP Nomination Process (SAP NP)
  • 7) Perform entry, exit, visitor processing, and escorting for day-to-day operations as well as conferences hosted in the Agency Conference Center or other mutually supported facilities
  • 8) Conduct end-of-day security checks and perform other security administrative functions as requested
  • 9) Provide day-to-day access control management of supported facilities and maintain supported facilities and conference rooms
  • 10) Coordinate with other Agency security offices, organizations, and personnel in support of mission requirements
  • 11) Perform file and calendar management functions for office to which assigned
  • 12) Prepare a wide variety of recurring and nonrecurring correspondence, reports, and other documentation
  • 13) Establish, update, and develop inclusive administrative office processes and procedures
  • 14) Gather information, verify facts, and assemble background materials, reference material, and reports for Agency leadership / executive level meetings and conferences
  • 15) Proof read and QC written products to ensure DoD and Agency Format compliance
  • 16) For select positions, maintain and follow-up on suspense records for coordination, action, or suspense dates
  • 17) For select positions, schedule and track the calendar for appointments, meetings, and travel, to include use of the Defense Travel Service (DTS) System
  • 18) For select positions, support the coordination of executive correspondence/products to resolve issues/obtain concurrence for planned actions; receive guidance on choosing appropriate course of policy, programmatic, or administrative action
  • 19) Maintain and oversee the Agency NATO repository
  • 20) Organize time, materials, and resources to support the control, accountability, dissemination, and receipt of Broad Area Announcement (BAA) packages being mailed to performers as well as the subsequent submission of proposals to Agency PMs
  • 21) Maintain the Agency security container management program ensuring combinations are changed and recorded IAW policy and that all safe movements are properly coordinated and recorded within the respective databases
  • 22) Conduct approved data transfers IAW two-person integrity media requirements
  • 23) Maintain 100% accountability of Top Secret materials and magnetic media through the use of the appropriate document control system and a chain of appropriate signed receipts

Document Manager Resume Examples & Samples

  • Responsible for supporting and assisting in documentation production of presentations using various software as well as managing the identification, control, production, distribution, archiving, scanning, storage, and retrieval of all deliverable data. Duties may include cataloging data, providing customer assistance in locating specific data, digital imaging services, technical/reference support, and appropriately classifying records, documents, and other information media
  • High school diploma or equivalent and 2 – 4 years of prior relevant experience
  • Experience using integrated digital environments such as Microsoft SharePoint
  • Well organized and able to find electronic items quickly
  • Responsive to program team and customer requests
  • Able to multi-task and function in a dynamic, fast-paced environment
  • Strong interpersonal skills to work with technical staff
  • Proficiency with MS Office Products (Word, Excel, & PowerPoint)
  • Ability to obtain a DoD SECRET security clearance
  • Experience working on projects within DoD, US Army, PM MC and/or AFATDS
  • Currently possess an active DoD SECRET security clearance

Document Signer Resume Examples & Samples

  • Take signatures from customers and notarize documents
  • Refer all questions or concerns to Escrow Officers. This position should not offer advice on processes or procedures
  • 1 year related experience reviewing and notarizing documents
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Document Generation Specialist Resume Examples & Samples

  • Prepare, verify and send to the customer all relevant documentation in accordance with specific utility requirements
  • As needed, analyze job cost and changes to contracts from the initial sale to post design and determine the correct paperwork per the product, utility or other regulating organization
  • Develop and maintain a strong professional relationship with the Sales and Operations teams
  • Manage daily functions using SolarCity’s customized databases including inputting appropriate notes for all tasks, and progressing project status
  • Stay up to date on internal and external changes in process
  • Identify common issues and suggest suitable solutions to resolve in a timely manner
  • Additional duties required as needed
  • 6 months of work experience preferred
  • Ability to produce high quality work with attention to detail
  • Acute awareness and ability to manage to deadlines and heavy workload
  • Highly organized and process oriented
  • Proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and Internet Explorer including an ability to learn new IT systems
  • Ability to work on multiple tasks as the same time
  • Professional, customer focused approach to completing assignments and representing company
  • Calm and positive manner
  • Flexible and adaptable, with the ability to adjust to different situations and process changes
  • Must be able to successfully pass a pre-employment criminal background search

VP of Ccar Document Standards Resume Examples & Samples

  • 5+ years of Leadership experience in Capital Planning, Regulatory Affairs or Legal Services within a Financial Institution, Regulatory Agency, and/or a Law Firm
  • Bachelor’s Degree in Business, Economics, Finance or related field
  • Previous experience with Regulatory Reporting (Bank) and CCAR

MYS Ctsm Kl-regional Document Negotiation Manager Resume Examples & Samples

  • Facilitate review and sign-off of product agreements under negotiation by liaising with various Citi internal stakeholders including Product Managers, Implementations, Legal Counsel, Risk Management, etc
  • Coordinate with Product Management on product agreements and other product documentation, ensuring that policies and regulations are complied with at all times and that updated agreement template versions of all Cash and Commercial Cards product documents for the region are posted to the document repository
  • Review, update and rollout new documentation policies
  • Take on additional projects and responsibilities beyond BAU implementations, including
  • Document negotiation process improvement initiatives
  • Other business critical initiatives
  • When required, join meetings with Citi business and legal partners to discuss agreement negotiations with client legal and business
  • External client facing experience desired
  • Strong influencing skills with an ability to drive results and timely feedback from multiple parties
  • Able to effectively communicate with all parties (oral and written English communications), and skilled at managing expectations

Document Team Senior Manager Resume Examples & Samples

  • Review and approval on new accounts
  • Ongoing maintenance of accounts via periodic reviews
  • Follow-up with Sales team on any missing documentation
  • Continuous active engagement with Sales team to share and educate KYC and AML related guidance/ learning points, with he objective to improve the standard and quality of KYC and client due diligence, as subject matter expert on account opening
  • Minimum 5-8 years experience in a banking / financial sector
  • Good exposure to Private wealth management processes
  • Experience in reviewing different types of corporate documents
  • Sound communication and interpersonal skills
  • Detail-oriented with strong organizational skills

Regional Document Negotiation Manager Resume Examples & Samples

  • Manage Cash (including accounts, payments, receivables, liquidity management) and/or Commercial Cards product agreements negotiation process between Citi and Citi’s external clients, numbering from approximately 20-30 deals at any one time, depending on scope and complexity
  • Graduate in Law or paralegals with minimum of 3 years of experience
  • Experience in drafting and reviewing documents/agreements and in document negotiations
  • Familiar with banking account and product documentation a plus
  • Knowledge of Microsoft Word, Excel and PowerPoint is required
  • Disciplined and meticulous, with a strong attention to detail

Document Center Manager Resume Examples & Samples

  • Managing the daily operation of the Admissions Document Center, which processes over 250,000 documents in support of approximately 40,000 admission applications annually
  • Managing a part-time staff and the associated Document Center budget
  • Hiring, training and evaluating all staff
  • Reporting operational progress to key senior staff
  • Managing data security
  • Following commonwealth of Virginia and university cash handling procedures
  • Maintaining operational documentation; and
  • Maintaining relationships with essential student services offices, including, Enrollment Central, Financial Aid, Student Accounts and the University Cashier’s Office
  • Excellent attention to detail and superb organizational skills
  • Demonstrated experience in writing training documentation
  • Demonstrated experience with process change
  • Ability to learn procedures quickly and use learned procedures to train others
  • Previous imaging/indexing experience from the higher education, financial or medical sectors
  • Strong familiarity with documents in the higher education field—high school and college transcripts, and international documents
  • Knowledge of Ellucian Banner administrative system; and
  • Knowledge of customer relationship management (CRM) systems, such as Hobsons (AY/Radius) and SalesForce

Document Preparation Indexer Resume Examples & Samples

  • Document Sorting
  • Determines whether or not document is to be scanned
  • Groups documents w/ unidentifiable member information for return to initiators
  • Sorts documents by color for prepping
  • Separates internally generated documents from externally generated documents
  • Document Preparation for Scanning
  • Removes staples, paperclips & repair torn papers, etc
  • Identifies & stamp poor quality documents for future reference
  • Index Documents
  • Identifies & determines whether or not a new or existing encounter number is to be associated w/ documents through review of KP Health Connect Clinical system
  • Identifies appropriate document type & determines whether it is to be scanned as a single document or a set
  • Identifies indexing elements such as Medical Records Number (MRN), department, provider, admit date, visit date, discharge date, existing encounter number, etc
  • Creates appropriate scan encounters in KP Health Connect Clinicals
  • Retrieves information from a variety of computer systems to complete indexing tasks (i.e. PACE, KMATE, KP Health Connect Clinicals)
  • Accesses bar-coding software to create & print bar-coded separator pages & manifest documents to ensure proper delivery & scanning of documents
  • Preparation for Shipping
  • Batches documents after bar-coding is complete
  • Reviews scanning batch manifest to assure that total pages listed on batch manifest matches total pages in batch
  • Reviews manifest prior to sending box to courier to assure that total number of batches listed on box manifest matches number of batches in box
  • Reviews & manages the daily error reports from scanning process sent to facility by Source Corp. Includes correcting mismatched documents in batches, incorrect MRN & encounter number pairs
  • Accesses & retrieves scanned images/documents from scanning vendor’s storage computer system (Fastrieve) during KP Health Connect Clinicals downtime
  • Trains new staff as needed
  • Answers phones in order to meet customer service standards, as needed
  • Collects loose filing/scan documents from clinical area, as required
  • Performs other related duties as directed
  • 2 years of experience handling protected health information required
  • Successful completion of a standardized test in medical terminology w/ a proficiency rate of 84% w/in the last year required
  • Strong organizational skills & ability to work independently & manage multiple priorities
  • Good interpersonal skills w/ the ability to communicate effectively w/ internal & external customers
  • Proficiency in the use of applicable compute software, i.e. PACE, KMATE & Health Connect preferred

Document Preparation Indexer Resume Examples & Samples

  • Document Sorting: Determines whether or not document is to be scanned
  • Groups documents with unidentifiable member information for return to initiators
  • Document Preparation for Scanning: Removes staples, paperclips and repair torn papers, etc
  • Identifies and stamp poor quality documents for future reference
  • Index Documents: Identifies and determines whether or not a new or existing encounter number is to be associated with documents through review of KP HealthConnect Clinical system
  • Identifies appropriate document type and determines whether it is to be scanned as a single document or a set
  • Creates appropriate scan encounters in KP HealthConnect Clinicals
  • Retrieves information from a variety of computer systems to complete indexing tasks (i.e. PACE, KMATE, KP HealthConnect Clinicals)
  • Accesses bar-coding software to create and print bar-coded separator pages and manifest documents to ensure proper delivery and scanning of documents
  • Preparation for Shipping: Batches documents after bar-coding is complete
  • Reviews and manages the daily error reports from scanning process sent to facility by SourceCorp. Includes correcting mismatched documents in batches, incorrect MRN and encounter number pairs
  • Accesses and retrieves scanned images/documents from scanning vendor's storage computer system (Fastrieve) during KP HealthConnect Clinicals downtime
  • Two (2) years of experience handling Protected Health Information required
  • Proficiency in the use of applicable compute software, i.e. PACE, KMATE and Health Connect preferred

SW Document Manager Resume Examples & Samples

  • Supports actively good spirit and collaboration within the team and the entire organization
  • Supports the software project processes on any questions about document management
  • Cooperates with project management and all stakeholders within the software project
  • Supports the documentation project including
  • Ensure availability of milestone deliverables
  • Establish and implement effective documentation practices, including use and continuous improvement of a documentation process
  • To permanently optimize processes to increase quality and efficiency standards
  • To learn and become expert of Roche software development/project development processes
  • To extract, analyze and present documentation management KPIs

Lead, Document Services Resume Examples & Samples

  • Maintains a positive and professional atmosphere among the group to enhance the department culture
  • Mentors and provides daily leadership, coaching and feedback based on observations and performance issues identified through QA review and covered with associates
  • Coaches to achieve key performance metrics and/or productivity goals as defined by management and suggests performance disciplinary actions subject to the approval of the Document Services Manager
  • Analyzes field issues and processes to determine root cause of problem and takes appropriate action to correct including escalated member issues
  • Seeks out productivity enhancements to improve personal/business performance and further business objectives
  • Participates in the hiring, on-boarding and training of new Document Services Specialists and provides input into the annual review process under the direction of the Document Services Manager
  • Oversees the Parts Research team processes associated with answering calls in the work queue primarily from PartsDirect and STAC as well as other special assignments
  • Oversees the Parts Escalation team processes associated with locating No Longer Available (NLA) parts needed for pending Service Orders as well as other special tasks associates with NLA parts
  • Oversees LIS team processes associated with LIS documentation and maintenance and other special tasks related to LIS such as SST-LIS updates and other and related requirements
  • Oversees other LIS team responsibilities related to non LIS tasks like NPS Adds, Damaged Parts Claims, Service order updates many related to parts situations as well as other special assignments requested
  • Provides requested data reports related to Department responsibilities as requested by various Home Services and STAC departments, etc
  • Performs other duties as assigned temporarily or permanent
  • Ability to handle multiple tasks in stressful situations and work in a fast-paced environment. Ability to accept responsibility for work assignments, and to hold self accountable for successful completion
  • Mentoring and Leadership skills used to teach, coach, and train associates. Ability to manage own performance by keeping commitments and deadlines and ability to work with integrity and value diversity
  • Strong organization, planning, time management skills, ability to follow directions and effective problem resolution skills
  • Ability to work well with others in a group, cooperate with others, offer help when needed, and foster a team climate that brings out that best in all team members
  • Ability to incorporate views of coworkers and customers with different perspectives to improve operations, and collaborate and build relationships with others to get the job done and deliver high performance results. Ability to treat others with respect and dignity, and to continually work in a professional, business-like manner
  • High proficiency with computers and databases, including Microsoft Office applications (Word, Excel, PowerPoint), Mainframe systems, Library Imaging System and Lawson Inventory system
  • Ability to generate alternative solutions when faced with a problem, and to evaluate the consequences of choosing each alternative and select the most promising alternative. Ability to be open to change, and to effectively implement change quickly
  • Ability to provide superior customer service, with excellent two-way communication (verbal and written) with both internal and external customers
  • Ability to take initiative, with a sense or urgency. Ability to work with integrity and value diversity
  • Ability to contribute to team development by sharing best practices and developing personal performance. Ability to be results driven and to lead others to deliver business results. Ability to read and utilize reports as needed

HIM Document Imaging Manager Resume Examples & Samples

  • Provides direct managerial oversight to HIM Document Imaging staff
  • Creates and maintains staff schedules required to meet the expected record processing turnaround times
  • Responsible for all operational activities related to the HIM Document Imaging Center and processes including chart tracking, chart reconciliation, document prep, document scanning, document indexing and document quality control
  • Works closely with facility personnel to follow-up timely on any missing records or documents
  • Monitors staff quality and productivity requirements, following up with individuals on performance issues, as required
  • Recruits, selects and coordinates training and orientation of new staff members. Coaches and mentors staff
  • Serves as a document imaging subject matter expert
  • Identify and propose process improvement and potential cost savings initiatives
  • Performs all required personnel management functions
  • Monitors workflow and reports any system related issues immediately
  • Provides coverage for staff, when required, is expected to work weekends frequently and may be hired for second or third shift management position
  • Generates reports are requested
  • Trains new staff or conducts follow-up training, as required
  • Works effectively with business partners including facility HIM Directors
  • Communicates effectively and proactively with key stakeholders including facility and corporate leadership
  • Ensures safe work practices are being followed
  • Maintains confidentiality of patient health information in accordance with federal, state, local and CHS policies
  • Ensures all CHS policies and procedures are followed
  • Undergraduate degree preferred
  • Minimum 1 year experience in acute care hospital HIM department with document imaging experience
  • Preferred experience with electronic record systems - McKesson Horizon Patient Folder , HMS and Cerner specifically
  • Ability to successfully manage and lead staff

Document Manager Resume Examples & Samples

  • Associate’s or Bachelor’s strongly preferred, high school degree or equivalent required
  • At least 3 years of administrative support and database use
  • Experience working in an international office, using the SEVIS system, is strongly preferred
  • Experience living, working or studying abroad is also preferred
  • US citizenship or Permanent Residence is required
  • Some overtime is required at peak times and/or to comply with federal reporting deadlines
  • Skills/Abilities

Senior Document Quality Reviewer Resume Examples & Samples

  • Performs number checking to ensure that the data and methods in all assigned documents agree with source documents, such as statistics summary tables, protocols, and statistical analysis plans, including checking text against summary tabulations and summary tabulations against listings; checking data in graphics against tables; and confirming incorporation of all protocol amendments
  • Verifies the accuracy of submission summary documents against source documents and lists of abbreviations in documents
  • Documents and reviews QC review findings with the document authors to ensure appropriate actions are taken to address findings
  • Provides technical support (assistance with formatting, electronic templates, troubleshooting MS Word issues, pdf renditions,) as needed to Medical Writers for the preparation of clinical documents
  • Assists with revision of existing documents. Final documents are to be in the approved electronic format with functional cross references and bookmarks
  • Meets with document originators to discuss requirements for ensuring quality
  • Proofreads completed work to ensure a high degree of accuracy for customers by running a spell checker and reviewing formatting. Performs technical and electronic quality control and if necessary, makes appropriate format and editorial corrections in documents
  • Performs general administrative tasks to assist customer base by delivering documents and maintaining accurate logs
  • Maintains the Global Medical Writing templates for protocols, clinical study reports, and investigator brochures, updating as needed. May assist with development of templates for other document types as needed
  • 3+ yrs Editing or related Document Processing experience
  • Experience/focus on English, Editing or Journalism, with training in Medical Terminology required; science background preferred

Document Controls Manager Resume Examples & Samples

  • Bachelor’s degree in Construction, Quantity Surveying or related field
  • Three years relevant experience
  • Thoroughly understand and utilize Information Technology in the performance of work including Internet, Intranet, Microsoft Windows OS, Adobe Acrobat, Microsoft Office Suite and Microsoft Project

HM Document QC Specialist Resume Examples & Samples

  • Review submitted documentation to ensure a complete and accurate loan application package. Access websites as needed. Complete review within department standards. Able to perform quality reviews on all mortgage or home equity products efficiently
  • Communicate professionally in oral and written format while maintaining a consistent level of follow up with internal customers regarding status requests, missing information and explanation of required documentation. Enter clear and concise comments, edit information, and document application
  • Meet or exceed department productivity and quality performance standards within department turn-time standards
  • Basic knowledge of product guidelines, as well as processing and underwriting procedures. Ability to apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B etc.)
  • Complete knowledge of commonly used concepts, practices and procedures within the mortgage industry
  • Proficient in analyzing and understanding the regulatory requirements as they pertain to the Additional Needs Letter
  • Time management and ability to meet deadlines is critical to this position
  • Requires work in a fast pace environment with the ability to multitask
  • Dependable and willing to be flexible with work schedule, including working overtime when needed
  • Ability to function as a team player
  • Strong data entry skills; ability to handle multiple tasks
  • Excellent written/oral communications and interpersonal skills

Document Controls Administrator Resume Examples & Samples

  • Maintain Document Control electronic records using Hummingbird ECM system. Responsibilities include data entry, report preparation, and quality check of data and reports. Also maintain tracking of construction documents using Expedition software
  • Update project library of drawings, specifications and baseline and technical documents
  • Support claims and litigation efforts by obtaining documents from Document Control files and coordinating with management and legal staff
  • Train and assist program staff in using Hummingbird and Expedition systems
  • Coordinate the document control work of program document control/administrative staff
  • Conduct periodic quality assurance audits on all document files, databases and libraries
  • Perform support functions such as photocopying, deliveries (which may include use of a dolly) and maintaining inventory records
  • Supervise archival and/or transfer of project/contract files (hardcopy and/or electronic files) upon completion of project/contract
  • Daily oral and in-person communication with client; engineering, construction, operations and contractor staff
  • Interface skills with a variety of people and flexibility of duties a must. Must be independently motivated and able to work without detailed direction
  • Must be able to readily adapt to changing priorities and take direction from more than one staff member
  • Must be able to work as part of team
  • Must be able to work consistently at a fast pace. Must show initiative to excel
  • Must be familiar with engineering/construction terminology
  • Good interpersonal skills and oral and written communication skills
  • Bachelor's Degree and six years of professional experience in document control, configuration management or engineering or High School diploma or equivalent with ten years of experience

Document Controls Resume Examples & Samples

  • Provide daily support for the Field Manager (CM)
  • Manage the Document Control process and files for all project documents including correspondences, reports, minutes, and other records
  • Route and process RFI’s
  • Route and process submittals
  • Processing contractor daily reports
  • Maintaining project logs
  • Documenting and distributing meeting minutes
  • Processing daily reports
  • Distribute documents and maintain controlled distribution lists
  • Updating as needed of project drawings and specification by posting changes
  • Assist Field Manager with project closeout documentation and punch lists
  • 2-7 years’ experience
  • Associate's Degree in Business, Accounting, Finance or a related field of study
  • Required MS Word skills included automated table of contents, captioning, cross referencing, and image insertion
  • Required MS Excel skills include table formatting, basic math formulas, and print formatting
  • Required MS PowerPoint skills include animation, master slide formatting, and image library management
  • Excellent communications skills, both oral and written, with a demonstrated ability to work effectively with individuals at all levels; including those of the company and our clients
  • Ability to work under time constraints to accomplish goals and objectives, and handle multiple projects for several project managers simultaneously
  • Excellent analytical skills, with a strong attention to detail
  • Experience with public works construction is preferred

Document Processer / Temp Resume Examples & Samples

  • Extreme attention to detail
  • Must have flexible schedule, including availability on evenings, weekends and holidays
  • Experience in production environment: high-pressure, fast-paced

Document Manager Resume Examples & Samples

  • At least 1 year working experience with document management systems and/or archives
  • Good understanding of technical processes and PC environment including Microsoft suite of products
  • Knowledge of and experience in global regulatory environment, experience with Good Documentation Practice Principles as issued by FDA and EMA (ALCOA plus) and/or Client' IGM standards of advantage
  • Keeping control and oversight over the TMF filing room in Princeton to ensure appropriate, efficient and access-controlled storage conditions for TMFs during study conduct and during pre-archival preparations
  • Providing guidance on Good Documentation Practice requirements and document standards for the business functions to support TMF inspection readiness and adherence to formal standards
  • Create and/or update Working Practices, Guidance Documents, templates, etc. as applicable
  • Support transition of knowledge about use of standards and adherence to formal quality criteria for documents into the respective line organizations by providing training and support to business functions
  • Continuously overseeing and identifying rooms for improvement for local TMF management processes; planning and executing improvement initiatives in liaison with affected Sandoz BCD as well as applicable Client functions
  • Conducting formal quality checks of paper and electronic TMFs according to GQA-SOP-00208. Contribute to additional, overall TMF completeness checks as agreed with individual trial teams
  • Providing subject matter expert input for CRO collaboration on TMF related topics, e.g. definition of processes for handover of TMF paper files and/or retention of electronic TMFs
  • Ensure local TMF management and archiving requirements are captured as part of the eTMF implementation (Subway), by guiding local Subway team members trough system testing activities (User Acceptance and Performance Qualification Testing and locally support Rollout and Change Management activities (communication and training)
  • Inspection-ready submission-relevant documentation - no major audit or inspection findings on formal document compliance aspects (paper and electronic documentation)
  • Timely and high-quality provision of new or updated document management standards and guidance documents for BCD
  • Consistent use of electronic DMS and adherence to paper processes in line organizations
  • Smooth and timely implementation of a new DMS production environment addressing business benefits

Document Processer Resume Examples & Samples

  • Copyediting, proofreading, data entry, or academic grading experience
  • Proficiency with, and the ability to rapidly navigate between, the following applications and systems: Windows XP, MS Internet Explorer, Internet search engines, including but not limited to Google & Yahoo, Microsoft Office, including strong skills in Excel, Word, PowerPoint, & Outlook
  • Flexible and able to manage multiple assignments
  • 1-2 years customer support experience in a high volume contact center, legal or service environment
  • Legal industry background, experience, knowledge or interest

Document Processer Resume Examples & Samples

  • Proficiency with, and the ability to rapidly navigate between, the following applications and systems
  • Windows XP
  • MS Internet Explorer
  • Internet search engines, including but not limited to Google & Yahoo
  • Microsoft Office, including strong skills in Excel, Word, PowerPoint, Adobe & Outlook
  • Experience processing complex documents

Document Manager Internship Resume Examples & Samples

  • Formats and proofreads proposals per request requirements
  • Works with Value Driven Proposal templates and undertakes formatting point-piece tasks
  • Creates RFx Response templates after understanding client RFx documents and the bid team requirements
  • Works on end-to-end live bids as proposal managers; performs document management, maintains version control and collaborates with bid manager to collate response document content
  • Maintains proposal management tracker to track progress of content received from sales/bid teams
  • Collaborates and teams with the bid and sales teams by developing and integrating their content into
  • Arrange for creation of Team DB
  • Proposal Shell Template Creation
  • Create Section Assignment template
  • Manage Proposal Updates
  • Identify missing content
  • Maintaining and releasing document versions
  • Identify issues and escalates as needed
  • Arrange to upload response to online tool if required Engage Print Specialist (if required)
  • Proficient user of Microsoft Office Applications (Word, Excel & Powerpoint)
  • Strong command of English especially in writing
  • Competent in teamwork skills

Senior Document Imaging Rep Resume Examples & Samples

  • No. Direct Reports (incl. titles)
  • No. Indirect Reports (incl. titles)
  • Must demonstrate initiative and discipline in time management and assignment completion
  • Work environment is at a moderate noise level

Division Document & Change Control Manager Resume Examples & Samples

  • 2+ years of experience with APLM (Abbott Product Lifecycle Management), a Teamcenter application
  • 2+ years of managing non-product software applications: working with developers, system owners, system support, user acceptance testing, NPS validation process
  • 2+ years of navigating complex relationships among third-party IT vendors, Corporate and Divisional IT to mitigate potential issues and achieve business objectives
  • 2+ years of negotiating across groups: multi-site, multi-level, multi-cultural
  • 2+ years of experience in project management / continuous improvement measured via KPI
  • Expertise in Quality System requirements, including CFR 820, ISO 9001, ISO 13485

Document Imaging Team Member Resume Examples & Samples

  • General knowledge of all areas related to Document Imaging/Forms Management
  • And how they interrelate preferred
  • Knowledge of principles, methods, and techniques related to compliant Document Imaging/Forms Management preferred Familiarity with Document Imaging/Forms Management functions in acute settings preferred
  • Knowledge of Electronic Health Records system applications, preferably Epic preferred
  • Demonstrated experience and a proven track record in Document Imaging or Forms Management in a facility of significant
  • Size and complexity, hospital business operations, information systems, and coding applications, as typically acquired in 0-2 years of experience in a medical records department, physician’s office/clinic or medical billing service preferred Experience participating in Document Imaging or Forms Management standards, processes, policies, procedures and service level agreements preferred
  • Aptitude to implement stated goals and objectives
  • Ability to manage own schedule and responsibilities
  • Must have initiative to work effectively without constant supervision and direction, meeting all deadlines
  • Accuracy, attention to detail, organization, and prioritization skills
  • Requires the ability to work with and maintain confidential information

Lead Document Work Resume Examples & Samples

  • Intermediate level proficiency with Microsoft Word, Excel and Outlook
  • Capable of working as a team
  • Advanced knowledge of HR policies & procedures for administering counseling and performance feedback
  • Responsible for supervising up to 15 employees
  • Prepares and presents management briefs and minor proposals
  • Intermediate level proficiency with custom web-based applications/processes
  • High degree of self-motivation and the ability to work independently

Portuguese Fluent Document Reviewer Resume Examples & Samples

  • Utilize review tools and systems to record relevant information about documents and other data
  • Work with other DOJ components, Federal agencies, and others as required in the course of investigation and litigation
  • Reports to a Project Supervisor
  • Must be able to read and understand Portuguese and enter information into database fields in English
  • Must have excellent writing skills and oral communication capabilities
  • Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems

Senior Quality Document Manager Resume Examples & Samples

  • Collaborate with Project Manager to evaluate scope of process and QD deliverables, and to identify expected business process and QD impacts on CSO platform end users
  • Interact with Business Process Owner(s) to evaluate process and QD needs, and to identify and prioritize business process improvement opportunities. This includes processes at platform level, as well as individual department needs
  • Lead/participate in activities related to the definition of processes and process improvement following a defined methodology (through stakeholder input or as part of a project deliverable)
  • Prepare Quality Documents according to agreed plan, for topics related to area of expertise or assigned project(s): Design/develop process maps (in Visio/MEGA), develop QDs (including supporting documents – checklists, templates, forms), lead discussions with Subject Matter Experts (SMEs) to review and finalize QDs and process maps, coordinate the QD review process, manage and consolidate SME comments
  • Organize and lead project meetings, and document outcomes/actions
  • Establish and maintain an effective status/update mechanism to keep management, peers and stakeholders informed of project progress and relevant issues requiring resolution
  • Strengthen communication/information flow, and contribute to increase the visibility of the Process Management department: Support management of formal responses to user queries, through collaboration with other departments/functions as appropriate, support maintenance and improvement of CSO websites, lead/participate in communication sessions with business users, support inspections and audits, provide QD lists and copies of QDs, and respond to questions related to process and QDsUpdate tracking tools with QD status, to facilitate reporting activities
  • Contribute to projects managed by CQ&CI to improve departmental processes, systems or day-to-day operations, as SME or Project Lead
  • Mentor and train new/junior Quality Document Managers and Quality Document Specialists
  • Bachelor degree in scientific/health-related field
  • Minimum of 5-7 years’ experience in the pharmaceutical industry in clinical operations roles (e.g. study management, document management, monitoring, data management, medical writing, auditing)
  • Experience working within a global team/environment
  • Good knowledge of international GCP guidelines (e.g. ICH) and current regulatory requirements (e.g. FDA, EMEA) related/applicable to the conduct of clinical trials
  • In-depth understanding of Sanofi quality system and R&D organization
  • Knowledge and proven experience in harmonization, optimization and documentation of business processes
  • Ability to read, understand, interpret and develop/design process maps, flowcharts and diagrams
  • Proven experience in managing, writing and reviewing global clinical R&D Quality Documents
  • Quality-focused, with a high degree of personal accountability and commitment
  • Results-driven, detail-oriented, ability to control the reliability and quality of documents
  • Excellent communication and interpersonal skills, to collaborate with departmental associates and project teams, and to support end-users and external partners
  • Excellent written and spoken English, in order to interact effectively in a global environment
  • Excellent team leadership and facilitation skills: ability to effectively lead global teams through discussions on complex and potentially controversial topics
  • Ability to multi-task, prioritize assignments and manage a wide range of operational and strategic activities in parallel
  • Ability to anticipate issues and assess downstream impacts, and proactively implement corrective measures, including possible escalation to senior management
  • Fully conversant in a variety of software packages (such as Microsoft Word, Outlook, Powerpoint, Excel, Access
  • Certified in Business process Management (BPM) methdology
  • Familiarity with process design tools (e.g. MEGA), document management systems (e.g. QDMS, DOMASYS), information sharing systems (e.g. sharepoint, eRoom)
  • Advanced degree

Document Imaging Rep, Scan Center Resume Examples & Samples

  • Record Scanning: Ensures that all scanned documents are positioned correctly. Identifies at those that are incorrect and fixes those identified. Identifies documents that are of poor quality and marks for rescanning. Indexes documents to correct encounter and document type. Verifies barcoded documents are correctly indexed. Processes batch to validation and quality control
  • Communication: Routinely seeks to understand the needs of individuals and responds accordingly. Maintains confidentiality of all patient information. Consistently ensures all conversations with customers and peers are appropriate, respectful, and professional
  • Problem Solving: Investigates and solves errors
  • Minimum: High School Diploma, GED or formal educational equivalent

Document Center Resume Examples & Samples

  • Responsible for delivery of assigned module/ components /phases of a project
  • Responsible for people Management, including goal setting and providing performance feedback
  • Responsible for Knowledge transfer and arriving at SLAs for steady state

Document Controls Administrator Resume Examples & Samples

  • Verbally and electronically, as appropriate, communication with Sound Transit, engineering, construction management, operations and contractor staff on a daily basis, as necessary, to facilitate performance of the document control work
  • Utilize the current adopted procedures, to include the ST Project Control Policies and Procedures, the Contract Manager Data Entry Manual, the ST Construction Manual, as periodically amended, the Document Control Desktop Instructions for SharePoint and others as appropriate
  • Must be proficient in MS Office applications and SharePoint. Must also be proficient in database programs and Adobe Acrobat or other scanning applications
  • Careful attention to detail and accuracy, as well as strong organizational and administrative skills

Document Imager Resume Examples & Samples

  • Prepares all documents for on site and off site scanning
  • Creates monthly electronic folders for scanning explanation of benefits and detail of remittance
  • Scans documents into patient folders and detail of remittance folders
  • Views documents being scanned for clarity and accuracy, reviews the reject folder in scanning for errors and corrects, and moves documents in scanning from one folder to another and deletes unnecessary folders as needed
  • Responds to all requests for billing information and documents the patients account system as needed
  • Opens and sorts incoming mail
  • Responsible for storing and archiving all existing paper documents for required time period
  • Pulls all necessary financial documents for audits approved by INTEGRIS Health
  • 2 years of document scanning experience preferred
  • Must be able to communicate effectively with others in English (verbal/written)
  • Must have a basic knowledge of standard office equipment

Document Imaging Team Lead Resume Examples & Samples

  • Technical Skills – ability to apply, review, and educate on equipment and processes
  • Organization ‐ establishes course of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi‐task
  • Customer orientation ‐ establishes and maintains long‐term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Policies & Procedures ‐ articulates knowledge and understanding of organizational P&Ps
  • Work Independently – is self‐supporting; not needing to rely on others to complete a job
  • Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing. Concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time

Senior Document Agent Resume Examples & Samples

  • Verbal Communication- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings
  • Teamwork- Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; puts success of team above own interests; able to build morale and group commitments to goals and objectives
  • Adaptability- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Quality- Demonstrates accuracy and thoroughness; monitors own work to ensure quality
  • Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values
  • Orderly-Keeps work area clean and organized to ensure compliance with the safety and security policy
  • Monitor/Evaluate-Ability to be attentive to all aspects of the environment while working; to monitor environment during routine activity
  • Decision Making-Displays willingness to make decisions, and exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision making process and makes timely decisions
  • Problem Solving-Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
  • Leadership-Ability to; influence actions and opinions of others to a desired direction, exhibit judgment in leading others to worthwhile objectives
  • Analytical-Collects and researches data; uses intuition and experience to complement data
  • Time Management-Ability to organize tasks to ensure effective work and productivity

Document Tracker Resume Examples & Samples

  • One to two years of experience in business and general office environment
  • Basic understanding of the business and general office skills
  • Basic reading, writing and mathematical skills
  • Basic personal computer skills and knowledge of other office equipment
  • Basic verbal, grammatical, and written communication skills

Regional Document Preparation Manager Lending & Trade Services Resume Examples & Samples

  • Monitor staff to ensure that all documentation is prepared in a thorough and accurate manner and within established service level agreements and quality standards
  • Monitor staff to ensure that the documentation quality review function is conducted in a thorough and accurate manner
  • Ensures efficient and timely handling of all loan requests by monitoring the allocation of workload among staff
  • Monitor staff to ensure requests for Due Diligence orders are handled in a thorough and accurate manner

Document Admin Resume Examples & Samples

  • Monitor construction projects by identifying any potential credit risks and managing the process to mitigate those risks
  • Analyze draw requests ensure disbursements are in conformance with terms and conditions of approval and recommendations of inspectors report
  • Process payment of advances/Execute wire transfers/Review invoices for payment to vendors
  • Actively participate /lead projects as needed
  • Maintain the Custom Mortgage Fulfillment sense of urgency and white glove service to our clients and sales partners
  • Demonstrates composure and sound thinking in a high volume, high pressure, quick turnaround environment supporting high net worth Private Bank clients
  • Good time management skills, ability to multi-task, well organized, self-motivated
  • Proficient knowledge of the following systems: Microsoft Word, Excel and Access
  • Excellent written and verbal communication (frequently required to attend conference calls with client/sales partners/underwriters/external vendors to resolve issues and prepare builder letters outlining draw process)
  • Proficiency in preparing and/or reviewing residential real estate documents for highly complex loan types, including manual preparation of all required compliance documents
  • Good understanding of construction contracts, budgets and draw monitoring process
  • Proficient knowledge of the following systems: AFS Commercial Loan, Lotus Notes, BFT Wire, E-Request (vendor payments)
  • Understanding of collateral perfection requirements, consumer compliance regulations, credit risk assessments, and state law requirements to support a manual end to end process

Production & Imaging ^ Document Prepper ^ Jnr Resume Examples & Samples

  • Looking primarily for Document handlers
  • Document prep work, scanning, and general related duties
  • Counting, accounting for location, and scanning the documents are all a part of the operation. The filings must remain in order and all accounted for
  • Good eye to hand coordination speed and accuracy are a must
  • Computer experience is very helpful, specifically with Microsoft Word and Excel, will train in onsite software
  • Capable of lifting and moving bankers boxes of paper from the floor to a table or cart and vice versa are required
  • Must be on time and capable of following simple documented instructions
  • NO CELL PHONES or Open toed Shoes, along with a professional business casual dress code
  • Must be willing to work for entire length of contract with NO TIME OFF
  • All the afore mentioned items are a MUST with NO EXCEPTIONS!

German Fluent Document Reviewer Resume Examples & Samples

  • Review and analyze documents, data, and other case materials for evidence relevant to the investigations
  • Communicate (orally and in writing) detailed summaries and analysis of review findings
  • Must be able to read and understand German, and enter information into database fields in English
  • Document review and Relativity experience preferred
  • One year of experience on major litigation support projects or undergraduate degree
  • Demonstrated ability to work independently in a team environment
  • Must be able to obtain and maintain a DOJ MBI clearance

Specialist, Final Document Mgt & Execution Resume Examples & Samples

  • Within stringent timeframes, obtain, audit, cure and review for accuracy, all document exceptions needed for Correspondent Lending, pre or post-closing structured deals & Investor Demands, etc
  • Display effective collaborate efforts with custodians, internal and external customers, as needed, to research, audit & respond to requests relating to the validity of a cited exception and/or the receipt of required delivery
  • Research all available resources, i.e. Courthouse Direct, Netro-Online; county web sites, settlement agents, closing attorney's, etc. to obtain required documents and avoiding vendor costs
  • Reconcile delivered and missing document reports with internal and external customer to ensure all parties agree on status & ensuring repurchase is negated and structured deals are not dissolved
  • Handles all incoming mail, preparation and shipping of required documents to meet demand timelines
  • Other duties and special projects as assigned

Senior Document Archival Specialist Resume Examples & Samples

  • Coordinates transportation of documents from warehouse
  • Schedule maintenance for equipment
  • High School Diploma/GED Associates Degree or higher preferred
  • MS Office Suite Professional with knowledge of
  • Database Applications (MS Access, Oracle 9i, MS SQL) data entry applications) preferred
  • Keyboarding/Typing 40wpm
  • Well organized and pays close attention to detail
  • Track job queues and produce statistical reports
  • 0-2 years experience in document archival or document management
  • Capacity to understand and implement varying workflows
  • Demonstrated ability to organize and manage production and report on productivity
  • Ability to articulate issues verbally and written
  • 40 hour work week with overtime as customers, situations and projects require
  • Minimal Travel to external offices may be required from time to time
  • Regular lifting as documents in file boxes which weight from 2 to 10 lbs
  • High demand for finished product may yield pressure from management
  • Utilize PC Daily for extended periods of time
  • Ability to effectively interact with all levels of internal and external customers and contacts

Team Lead-document Work Resume Examples & Samples